AXIS A1001 Network Door Controller & AXIS Entry Manager
User Manual
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About this Document
•
Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
This manual is intended for administrators and users of
AXIS A1001 Network Door Controller and is applicable to
AXIS Entry Manager and firmware 1.25 and later. It includes
instructions for using and managing the product on your network.
Previous experience of networking will be of use when using this
product. Some knowledge of UNIX or Linux-based systems may also be
beneficial, for developing shell scripts and applications. Later versions
of this document will be posted to the Axis website, as required. See
also the product’s online help, available via the web-based interface.
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill applicable
standards for:
•
Radio frequency emission when installed according to the
instructions and used in its intended environment.
Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.
•
In this manual, AXIS A1001 Network Door Controller is referred to as:
the Axis product, product, network door controller, and door controller.
USA
Liability
This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Every care has been taken in the preparation of this document. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.
•
•
•
Reorient or relocate the receiving antenna.
Intellectual Property Rights
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
additional patents or pending patent applications in the US and other
countries.
•
Consult the dealer or an experienced radio/TV technician for help.
The product shall be connected using a shielded network cable (STP)
that is properly grounded.
Canada
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see
www.opensource.apple.com/apsl). The source code is available from
This digital apparatus complies with CAN ICES-3 (Class B). The product
shall be connected using a shielded network cable (STP) that is properly
grounded.
Cet appareil numérique est conforme à la norme CAN NMB-3 (classe B).
Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui
est correctement mis à la terre.
Equipment Modifications
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.
Europe
This digital equipment fulfills the requirements for RF emission
according to the Class B limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded.
Trademark Acknowledgments
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Network Time Protocol Version 4 Distribution is copyright of University
of Delaware – © University of Delaware 1992–2011. The following
copyright notice applies to all files collectively called the Network Time
Protocol Version 4 Distribution. Unless specifically declared otherwise
in an individual file, this notice applies as if the text was explicitly
included in the file. Permission to use, copy, modify, and distribute this
software and its documentation for any purpose with or without fee is
hereby granted, provided that the above copyright notice appears in all
copies and that both the copyright notice and this permission notice
appear in supporting documentation, and that the name University of
Delaware not be used in advertising or pertaining to distribution of the
software without specific, written prior permission. The University of
Delaware makes no representations about the suitability this software
for any purpose. It is provided "as is" without express or implied
warranty.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments
This product fulfills the requirements for immunity according to
EN 50130-4 residential, commercial, light-industrial and industrial
environments.
Australia/New Zealand
This digital equipment fulfills the requirements for RF emission
according to the Class B limit of AS/NZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded.
Japan
この装置は、クラスB 情
報技術装置です。この装置は、家
庭環境で使用することを目 的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、 受
信障害を引き起こすことがあります。 取扱説明書に従って
正しい取り扱いをして下さい。 本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Regulatory Information
Europe
This product complies with the applicable CE marking directives
and harmonized standards:
Safety
This product complies with IEC/EN/UL 60950-1, Safety of Information
Technology Equipment. If its connecting cables are routed outdoors,
•
Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See
•
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the product shall be grounded either through a shielded network cable
(STP) or other appropriate method.
The power supply used with this product shall fulfill the requirements
for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS)
according to IEC/EN/UL 60950-1.
HID pivClass® R10-H: 900LHRNAK00000, 900LHRTAK00000,
900NHRNAK00000, 900NHRTAK00000, 900PHRNAK00000,
900PHRTAK00000, 910LHRNAK00000, 910LHRTAK00000,
910NHRNAK00000, 910NHRTAK00000, 910PHRNAK00000,
910PHRTAK00000, 920LHRNAK00000, 920LHRTAK00000,
920NHRNAK00000, 920NHRTAK00000, 920PHRNAK00000,
920PHRTAK00000, 921LHRNAK00000, 921LHRTAK00000,
921NHRNAK00000, 921NHRTAK00000, 921PHRNAK00000,
921PHRTAK00000; RPKCL40-P: 923LPRNAK00000, 923LPRTAK00000,
923NPRTAK00000, 923PPRNAK00000, 923PPRTAK00000
Disposal and Recycling
When this product has reached the end of its useful life, dispose of
it according to local laws and regulations. For information about
your nearest designated collection point, contact your local authority
responsible for waste disposal. In accordance with local legislation,
penalties may be applicable for incorrect disposal of this waste.
AptiqTM: M11, MTK15, MTMSK15, MT15, MTMS15
For information about which compatible RS485 access control readers
have been verified by UL, see the Installation Guide available at
Europe
This symbol means that the product shall not be disposed of
together with household or commercial waste. Directive 2012/19/EU
on waste electrical and electronic equipment (WEEE) is applicable in
the European Union member states. To prevent potential harm to
human health and the environment, the product must be disposed
of in an approved and environmentally safe recycling process. For
information about your nearest designated collection point, contact
your local authority responsible for waste disposal. Businesses should
contact the product supplier for information about how to dispose
of this product correctly.
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connected to the Internet, you can:
•
download user documentation and software updates
find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
•
•
report problems to Axis support staff by logging in to your private
support area
This product complies with the requirements of Directive 2011/65/EU on
the restriction of the use of certain hazardous substances in electrical
and electronic equipment (RoHS).
•
•
chat with Axis support staff (selected countries only)
visit Axis Support at www.axis.com/techsup/
Learn More!
China
webinars, tutorials and guides.
This product complies with the requirements of the legislative
act Administration on the Control of Pollution Caused by Electronic
Information Products (ACPEIP).
Contact Information
Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
Supported Readers
This list of supported readers is subject to change without notice.
Contact your Axis reseller for information about supported readers.
This product is compatible with UL Listed Wiegand access control
readers
This product is compatible with the following RS485 access control
readers:
AXIS A4011-E Reader
HID iCLASS® RW100: 6101CG40000, 6101CGM0000, 6101CK40000,
6101CK40002, 6101CK40100, 6101CK403C0, 6101CKM0000,
6101CKM0002, 6101CKM0203; RW300: 6111CG40000, 6111CG400C0,
6111CGM0000, 6111CK40000, 6111CK4000Z, 6111CKM0000;
RW400: 6121CG40000, 6121CGM0000, 6121CK40000,
6121CK40003, 6121CK40007-G3.0, 6121CK4000D-G3.0,
6121CKM0000; R40: 6122CKP00P0, 6122CKP05P0, 6122CKP06P0;
RWK400: 6131CG4020000, 6131CK4000000, 6131CK4000014,
6131CK4000300, 6131CK4020000, 6131CKM000000,
6131CKM000214; RK40: 6132BKP00Q709-G3.0, 6132CKP000009,
6132CKP000011, 6132CKP000700-G3.0, 6132CKP000709-G3.0,
6132CKP001009, 6132CKP001011, 6132CKP00P000, 6132CKP00P009,
6132CKP00P709-G3.0, 6132CKP00Q709-G3.0, 6132CKP030014,
6132CKP060514, 6132CKP06P009, 6132CKP06P609, 6132CKP070209;
RW150: 6141CG40000, 6141CGM0000, 6141CK40000, 6141CKM0000;
R15: 6142CKP000Z, 6142CKP00P0, 6142CKP0100; RWKL550:
6171BK4000000, 6171BK4000009, 6171BK4000014, 6171BK4000214,
6171BK4000500, 6171BK4040Z14, 6171BK4060000, 6171BK4060209,
6171BK4060Z09, 6171BK4061000, 6171BKM000000, 6171BKM000200,
6171BKM000300, 6171BKM040400; RWKLB575: 6181BK4000000,
6181BK4000009, 6181BK4000014, 6181BK4000022, 6181BK406C009;
HID Smartid®: 8031DSAP
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Table of Contents
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
7
8
Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The Overview Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuration – Step by Step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Select a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configure the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Verify the Hardware Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure Card Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manage Network Door Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Maintenance Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Access Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The Access Management Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Choose a Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Create and Edit Access Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Create and Edit Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Manage Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Create and Edit Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Example Access Schedule Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Alarm and Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
View the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
View the Alarm Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configure the Event and Alarm Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Reader Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
View, Print, and Export Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 52
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
AXIS A1001 Network Door Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
AXIS Entry Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Hardware Overview
Hardware Overview
The hardware overview is divided into the following categories:
•
•
•
•
•
Front and back. See page 5 .
I/O interface. See page 6 .
External power inputs. See page 6 .
Power outputs. See page 6 .
LED indicators, buttons and other hardware. See page 7 .
Front and back:
1
2
3
4
5
6
7
8
Cover
Cover screw
Cover removal slot
Base
DIN clip – upper
Tampering alarm switch – back
DIN clip – lower
Part number (P/N) & Serial number (S/N)
5
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Hardware Overview
I/O interface:
1
10
3
8
4
7
6
5
Reader data connector (READER DATA 1)
Reader data connector (READER DATA 2)
Reader I/O connector (READER I/O 1)
Reader I/O connector (READER I/O 2)
Door connector (DOOR IN 1)
Door connector (DOOR IN 2)
Auxiliary connector (AUX)
Audio connector (AUDIO) (not used)
External power inputs:
2
12
Power connector (DC IN)
Network connector (PoE)
Power outputs:
9
11
Power lock connector (LOCK)
Power & Relay connector (PWR, RELAY)
6
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Hardware Overview
LED indicators, buttons and other hardware:
1
2
3
4
5
6
7
8
Power LED indicator
Status LED indicator
Network LED indicator
Reader 2 LED indicator (not used)
Reader 1 LED indicator (not used)
Tampering alarm pin header – front (TF)
Tampering alarm pin header – back (TB)
Lock LED indicator
9
Lock LED indicator
10
11
12
13
Tampering alarm sensor – front
SD card slot (microSDHC) (not used)
Control button
Part number (P/N) & Serial number (S/N)
LED Indicators
LED
Color
Indication
Network
Green
Amber
Unlit
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Steady for connection to a 10 MBit/s network. Flashes for network activity.
No network connection.
Status
Power
Green
Amber
Red
Steady green for normal operation.
Steady during startup and when restoring settings.
Slow flash for failed upgrade.
Green
Amber
Normal operation.
Flashes green/amber during firmware upgrade.
7
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Hardware Overview
Lock
Note
Green
Red
Steady when not energized.
Steady when energized.
Floating.
Unlit
• The Status LED can be configured to flash while an event is active.
• The Status LED can be configured to flash for identifying the unit. Go to Setup > Additional Controller Configuration >
System Options > Maintenance .
Connectors and Buttons
For technical specifications, see page 54.
I/O Interface
Reader Data Connector
Two 6-pin terminal blocks supporting RS485 and Wiegand protocols for communication with the reader. For specifications, see
page 58.
Reader I/O Connector
Two 6-pin terminal blocks for reader input and output. In addition to the 0 V DC reference point and power (DC output), the
reader I/O connector provides the interface to:
•
•
Digital input – For connecting, for example, reader tampering alarms.
Digital output – For connecting, for example, reader beepers and reader LEDs.
For specifications, see page 58.
Door Connector
Two 4-pin terminal blocks for connecting door monitoring devices and request to exit (REX) devices. For specifications, see page 59.
Auxiliary Connector
4-pin configurable I/O terminal block. Use with external devices, in combination with, for example tampering alarms, event triggering
and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the auxiliary connector provides the
interface to:
•
Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example PIR
sensors or glass break detectors.
•
Digital output – For connecting external devices such as burglar alarms, sirens or lights. Connected devices can be
activated by the VAPIX® application programming interface or by an action rule.
For specifications, see page 59.
External Power Inputs
NOTICE
The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall
be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s
instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .
Power Connector
2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a
rated output power limited to ≤100 W or a rated output current limited to ≤5 A. For specifications, see page 59.
Network Connector
RJ45 Ethernet connector. Supports Power over Ethernet (PoE). For specifications, see page 60.
8
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Hardware Overview
Power Outputs
Power Lock Connector
4-pin terminal block for connecting one or two locks. The lock connector can also be used to power external devices. For
specifications, see page 60.
Power & Relay Connector
6-pin terminal block for connecting power and the door controller’s relay to external devices such as locks and sensors. For
specifications, see page 60.
Buttons and Other Hardware
Tampering Alarm Pin Header
Two 2-pin headers for disconnecting the front and back tampering alarms. For specifications, see page 60.
Control Button
The control button is used for:
•
•
Resetting the product to factory default settings. See page 50.
Connecting to an AXIS Video Hosting System service. See page 45. To connect, press and hold the button for about 1
second until the Status LED flashes green.
•
Connecting to AXIS Internet Dynamic DNS Service. See page 45. To connect, press and hold the button for about 3 seconds.
9
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Access the Product
Access the Product
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,
Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 54
Access from a Browser
1. Start a browser (Chrome, Internet Explorer, Firefox, Safari).
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about
how to discover and assign an IP address, see the support pages at www.axis.com/techsup or the Installation Guide
available at www.axis.com
3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be
4. AXIS Entry Manager opens in your browser. The start page is called the Overview page.
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will
attempt to automatically configure the router to allow access to the product. This is enabled from Setup > Additional Controller
Configuration > System Options > Network > TCP/IP > Advanced.
For more information, see NAT traversal (port mapping) for IPv4 on page 46. See also AXIS Internet Dynamic DNS Service at
For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
Set the Root Password
To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root
Password dialog, which opens when the product is accessed for the first time.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be
To set the password via a standard HTTP connection, enter it directly in the dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Use HTTPS.
A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the
password can now be set securely.
2. Enter a password and then re-enter it to confirm the spelling.
3. Click OK. The password has now been configured.
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Access the Product
The Overview Page
The Overview page in AXIS Entry Manager shows information about the door controller’s name, MAC address, IP address, and
firmware version. It also enables you to identify the door controller on the network or in the system.
The first time you access the Axis product, the Overview page will prompt you to configure the hardware, to set date and time, to
configure the network settings, and to configure the door controller as part of a system or as a standalone unit. For more information
To return to the Overview page from the product’s other webpages, click Overview in the menu bar.
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System Configuration
System Configuration
To open the product’s Setup pages, click Setup in the top right-hand corner of the Overview page.
The Axis product can be configured by administrators. For more information about users and administrators, see page 24, page 29,
and page 41.
Configuration – Step by Step
Before you start using the access control system, you should complete the following setup steps:
1. If English is not your first language, you may want AXIS Entry Manager to use a different language. See Select a Language
on page 12.
2. Configure the door controller and connected devices such as readers, locks and request to exit (REX) devices. See Configure
3. Verify the Hardware Connections. See page 17.
4. Set the date and time. See page 17.
5. Configure the network settings. See page 18.
6. Configure card formats. See page 19.
For information about how to configure and manage the system's doors, schedules, users and groups, see Access Management on
page 24.
Note
To add or remove door controllers, to add, remove, or edit users, or to configure the hardware, more than half of the door
controllers in the system must be online. To check the door controller status, go to Setup > Manage Network Door
Controllers in System.
Select a Language
The default language of AXIS Entry Manager is English, but you can switch to any of the languages that are included in the product’s
firmware. For information about the latest available firmware, see www.axis.com
You can switch languages in any of the product’s webpages.
To switch languages, click the language drop-down list
displayed in the selected language.
and select a language. All the product’s webpages and help pages are
Important
• Language selection is supported from firmware 1.25. If the door controller uses an earlier version, you need to upgrade the
• Language settings are not shared between door controllers in the system. Either select the language in all door controllers,
or always open Axis Entry Manager from the same door controller.
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System Configuration
Note
• When you switch languages, the date format also changes to a format commonly used in the selected language. The
correct format is displayed in the data fields.
• If you reset the product to factory default settings, AXIS Entry Manager switches back to English.
• If you restore the product, AXIS Entry Manager will continue to use the selected language.
• If you restart the product, AXIS Entry Manager will continue to use the selected language.
• If you upgrade the firmware, AXIS Entry Manager will continue to use the selected language.
Configure the Hardware
Before you can manage the doors, the hardware must be configured in the Hardware Configuration pages.
Doors, locks and other devices can be connected to the Axis product before completing the hardware configuration. However, the
connection of devices will be easier if you complete the hardware configuration first. This is because the hardware pin chart will be
available when the configuration is complete. The hardware pin chart is a guide on how to connect the pins and can be used as a
reference sheet for maintenance. For maintenance instructions, see page 23.
If configuring the hardware for the first time, select one of the following methods:
•
•
Import a hardware configuration file. See page 13.
Create a new hardware configuration. See page 14.
Import a Hardware Configuration File
The hardware configuration of the Axis product can be completed faster by importing a hardware configuration file.
By exporting the file from one product and importing it to others, you can make multiple copies of the same hardware setup without
having to repeat the same steps over and over again. You can also store exported files as backups and use them to restore previous
To import a hardware configuration file:
1. Go to Setup > Hardware Configuration.
2. Click Import hardware configuration or, if there a hardware configuration already exists, Reset and import hardware
configuration.
3. In the file browser dialog that appears, locate and select the hardware configuration file (*.json) on your computer.
4. Click OK.
Export a Hardware Configuration File
The hardware configuration of the Axis product can be exported to make multiple copies of the same hardware setup. You can also
store exported files as backups and use them to restore previous hardware configurations.
To export a hardware configuration file:
1. Go to Setup > Hardware Configuration.
2. Click Export hardware configuration.
3. Depending on the browser, you may need to go through a dialog to complete the export.
Unless otherwise specified, the exported file (*.json) is saved in the default download folder. You can select a download
folder in the web browser’s user settings.
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System Configuration
Create a New Hardware Configuration
To create a new hardware configuration from the beginning:
1. Go to Setup > Hardware Configuration and click Start new hardware configuration.
If the product’s hardware has not been configured before or has been deleted, Hardware Configuration will be available in
the notification panel in the Overview page.
2. Select a door option depending on the number of doors, one (1) or two (2), that will be connected to the Axis product.
3. Enter a descriptive name for each door and click Next. It is recommended to provide the doors with unique descriptive
names so that they easily can be identifed by anyone who will administrate the system.
You can also edit the name of the Axis product. The default name includes the serial number for easy identification.
4. Select the door monitor and lock options that match the requirements and the type of lock connections that will be used
and click Next. For more information, see Configure Locks and Door Monitors on page 14 and Lock Options on page 15.
5. Select the types of readers that will be used and click Finish. For more information, see Configure Readers and REX Devices
6. In the dialog that appears after completing the configuration, click OK or click the link to view the hardware pin chart.
To print the hardware pin chart, click Print Hardware Pin Chart on the Hardware Pin Chart page.
To cancel the hardware configuration, click Cancel. This can be done in any of the hardware configuration pages.
Configure Locks and Door Monitors
1. If a door monitor will be used, select Door monitor and then select the option that matches how the door monitor
circuits will be connected.
2. If the door lock shall lock immediately after the door has been opened, select Cancel access time once door is opened.
3. Specify the door monitor time options or, if no door monitor will be used, the lock time options.
4. Select the options that match how the lock circuits will be connected.
5. If a lock monitor will be used, select Lock monitor and then select the options that match how the lock monitor circuits
will be connected.
6. If the input connections from readers, REX devices, and door monitors shall be supervised, select Enable supervised inputs.
Note
• Most lock, door monitor, and reader options can be changed without resetting and starting a new hardware configuration.
Go to Setup > Hardware Reconfiguration.
• You can connect one lock monitor per door controller. So if you use double-lock doors, only one of the locks can have a lock
monitor. If two doors are connected to the same door controller, lock monitors cannot be used.
• Motorized locks must be configured as secondary locks.
Door Monitor Options
The following door monitor options are available:
•
Door monitor – Selected by default. Each door has its own door monitor that, for example, will signal when the door has
been forced open or open too long. Deselect if no door monitor will be used.
-
Open circuit = Closed door – Select if the door monitor circuit is normally open. The door monitor gives the door
open signal when the circuit is closed. The door monitor gives the door closed signal when the circuit is open.
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System Configuration
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Open circuit = Open door – Select if the door monitor circuit is normally closed. The door monitor gives the door
open signal when the circuit is open. The door monitor gives the door closed signal when the circuit is closed.
•
Cancel access time once door is opened – Select to prevent tailgating, that is, stop unauthorized visitors from accessing
the door. The door will lock immediately after the door has been opened. When the door closes, the door will be locked and
cannot be opened until a user requests and is granted access again.
The following door monitor time options are available:
•
•
•
Access time – Set the number of seconds the door shall remain unlocked after access has been granted. The door remains
unlocked until the door has been opened and will lock when it closes regardless of whether the access time has expired or
not. If the door remains unopened, it locks when the set access time has been reached.
Open too long time – Set the number of seconds the door is allowed to stay open. If the door is still open when the
open too long time has been reached, the door open too long alarm is triggered. Set up an action rule to configure which
action the open too long event shall trigger.
Pre-alarm time – A pre-alarm is a warning signal that is triggered before the open too long time has been reached. It
tells the administrator and, depending on how the action rule has been set up, it can also warn the user (the person
entering the door) that the door needs to be closed or the real alarm, the door open too long alarm, will go off. Set the
number of seconds before the door open too long alarm is triggered the system shall give the pre-alarm warning signal.
To disable the pre-alarm, set the pre-alarm time to 0.
Lock Options
Deselect Door monitor to make the following lock time options available:
•
•
Door unlocked time – Set the number of seconds the door shall remain unlocked after access has been granted. The door
remains unlocked until the door has been opened and will lock when it closes regardless of whether the door unlocked time
has expired or not. If the door remains unopened, it locks when the set door unlock time has been reached.
Pre-lock signal time – A pre-lock signal is a warning signal that is triggered before the door locks. It tells the administrator
and, depending on how the action rule has been set up, it can also warn the user (the person entering the door) that
the door will lock soon. Set the number of seconds before the door locks the system shall give the pre-lock warning
signal. The pre-lock signal time must be shorter than the door unlocked time. To disable the pre-lock warning signal,
set the pre-lock signal time to 0.
The following lock circuit options are available:
•
12 V
-
-
Fail-secure – Select for locks that remain locked during power outages. When applying electric current, the
lock will unlock.
Fail-safe – Select for locks that unlock during power outages. When applying electric current, the lock will lock.
•
Relay – Can only be used on one lock per door controller. If two doors are connected to the door controller, a relay can
only be used on the lock of the second door.
-
-
Relay open = Locked – Select for locks that remain locked when the relay is open (fail-secure). When the
relay closes, the lock will unlock.
Relay open = Unlocked – Select for locks that unlock during power outages (fail-safe). When the relay closes,
the lock will lock.
•
None – Select if only one lock will be used.
The following lock monitor options are available:
•
Lock monitor – Select to make the lock monitor controls available. Then select the lock that shall be monitored. A lock
monitor can only be used on double-lock doors and cannot be used if two doors are connected to the door controller.
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System Configuration
-
-
Open circuit = Locked – Select if the lock monitor circuit is normally closed. The lock monitor gives the door
unlocked signal when the circuit is closed. The lock monitor gives the door locked signal when the circuit is open.
Open circuit = Unlocked – Select if the lock monitor circuit is normally open. The lock monitor gives the door
unlocked signal when the circuit is open. The lock monitor gives the door locked signal when the circuit is closed.
Configure Readers and REX Devices
1. If a reader will be used, select Reader and then select the options that match the reader’s communication protocol.
2. If a request to exit (REX) device such as a button, sensor, or push bar will be used, select REX and then select the option
that matches how the REX device’s circuits will be connected.
If the door shall remain locked until the user manually unlocks and opens the door, select REX does not unlock door.
3. If connecting more than one reader or REX device to the door controller, do the previous two steps again until each
reader or REX device has the correct settings.
Reader and REX Device Options
The following reader options are available:
•
Wiegand – Select for readers that use Wiegand protocols. Then select the LED control that is supported by the reader.
Readers with single LED control usually toggle between red and green. Readers with dual LED control use different wires
for the red and green LEDs. This means that the LEDs are controlled independently of each other. When both LEDs are on,
the light appears to be amber. See the manufacturer’s information about which LED control the reader supports.
•
•
RS485 half duplex – Select for RS485 readers with half duplex support. Then select the RS485 protocol that is supported
by the reader. See the manufacturer’s information about which protocol the reader supports.
RS485 full duplex – Select for RS485 readers with full duplex support. Then select the RS485 protocol that is supported
by the reader. See the manufacturer’s information about which protocol the reader supports.
The following REX device options are available:
•
•
•
Active low – Select if activating the REX device closes the circuit.
Active high – Select if activating the REX device opens the circuit.
REX does not unlock door – Select if the door shall remain locked until the user manually unlocks and opens the door.
The door forced open alarm will not be triggered as long as the user opens the door within the access time. Deselect if
the door shall unlock automatically when the user activates the REX device.
Important
If the door controller has only been configured with one door before it is upgraded to firmware 1.15 or later from firmware
1.10, REX does not unlock door will be non-selectable at first . To make REX does not unlock door selectable, go to Setup
> Hardware Configuration and click Reset and start a new hardware configuration. Then set up the rules for the doors
Note
Most lock, door monitor, and reader options can be changed without resetting and starting a new hardware configuration.
Go to Setup > Hardware Reconfiguration.
Use Supervised Inputs
Supervised inputs report on the status of the connection between the door controller and the readers, REX devices, and door
monitors. If the connection is interrupted, an event is activated.
To use supervised inputs:
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System Configuration
1. Install end of line resistors on all the used inputs. See the connection diagram on page 62.
2. Go to Setup > Hardware Reconfiguration and select Enable supervised inputs. You can also enable supervised inputs
during the hardware configuration.
Supervised Input Compatibility
The following connectors support supervised inputs:
•
•
Reader I/O connector – tampering signal. See page 58.
Door connector. See page 59.
Readers and switches that can be used with supervised inputs include:
•
•
•
HID readers with internal 1 kΩ pull-up to 5 V.
Readers and switches with internal 1 kΩ pull-up to 5 V.
Readers and switches without internal pull-up.
Verify the Hardware Connections
When the hardware installation and configuration is complete, and anytime during the door controller’s lifetime, you can verify the
function of the connected door monitors, locks and readers.
To verify the configuration and access the verification controls, go to Setup > Hardware Connection Verification.
Verification Controls
•
Door state – Verify the current state of the door monitor, door alarms and locks. Click Get current state.
•
Lock – Manually trigger the lock. Both primary locks and secondary locks if there are any will be affected. Click Lock or
Unlock.
•
•
Lock – Manually trigger the lock to grant access. Only primary locks will be affected. Click Access.
Reader: Feedback – Verify the reader feedback, for example sounds and LED signals, for different commands. Select the
command and click Test. Which types of feedback that are available depends on the reader. For more information, see
Reader Feedback. See also the manufacturer’s instructions.
•
•
•
Reader: Tampering – Get information about the last tampering attempt. The first tampering attempt will be registered
when the reader is installed. Click Get last tampering.
Reader: Card swipe – Get information about the last swiped card or other type of user token accepted by the reader.
Click Get last credential.
REX – Get information about the last time the request to exit (REX) device was pressed. Click Get last REX.
Set the Date and Time
If the door controller is part of a system, the date and time settings will be distributed to all the door controllers. This means that the
settings are pushed to the other controllers in the system, regardless of whether you synchronize with an NTP server, set the date and
time manually, or get the date and time from the computer. If you cannot see the changes, try refreshing the page in your browser.
For more information about managing a system of door controllers, see Manage Network Door Controllers on page 21.
To set the date and time of the Axis product, go to Setup > Date & Time.
You can set the date and time in the following ways:
•
Get the date and time from a network time protocol (NTP) server. See page 18.
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System Configuration
•
•
Set the date and time manually. See page 18.
Get the date and time from the computer. See page 18.
Current controller time displays the door controller’s current date and time (24h clock).
The same options for date and time are also available in the System Options pages. Go to Setup > Additional Controller
Configuration > System Options > Date & Time.
Get the Date and Time from a Network Time Protocol (NTP) Server
1. Go to Setup > Date & Time.
2. Select your Timezone from the drop-down list.
3. If daylight saving time is used in your region, select Adjust for daylight saving .
4. Select Synchronize with NTP.
5. Select the default DHCP address or enter the address of a NTP server.
6. Click Save.
When synchronizing with an NTP server, date and time are updated continuously because the data is pushed from the NTP server. For
If you use a host name for the NTP server, a DNS server must be configured. See DNS Configuration on page 45.
Set the Date and Time Manually
1. Go to Setup > Date & Time.
2. If daylight saving time is used in your region, select Adjust for daylight saving .
3. Select Set date & time manually.
4. Enter the desired date and time.
5. Click Save.
When setting the date & time manually, date and time are set once and will not be updated automatically. This means that if the
date or time needs to be updated, the changes must be made manually because there is no connection to an external NTP server.
Get the Date and Time from the Computer
1. Go to Setup > Date & Time.
2. If daylight saving time is used in your region, select Adjust for daylight saving .
3. Select Set date & time manually.
4. Click Sync now and save.
When using the computer time, date and time are synchronized with the computer time once and will not be updated automatically.
This means that if you change the date or time on the computer you use to manage the system, you should synchronize again.
Configure the Network Settings
To configure the basic network settings, go to Setup > Network Settings or to Setup > Additional Controller Configuration >
System Options > Network > TCP/IP > Basic.
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System Configuration
Basic TCP/IP Settings
The Axis product supports IP version 4 (IPv4).
The Axis product can get an IPv4 address in the following ways:
•
•
Dynamic IP address – Obtain IP address via DHCP is selected by default. This means that the Axis product is set to get
the IP address automatically via Dynamic Host Configuration Protocol (DHCP).
DHCP allows network administrators to centrally manage and automate the assignment of IP addresses.
Static IP address – To use a static IP address, select Use the following IP address and specify the IP address, subnet mask
and default router. Then click Save.
DHCP should only be enabled when using dynamic IP address notification, or if the DHCP can update a DNS server that makes
it possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or
reset the product to the factory default settings and then perform the installation again. For information about how to reset to
factory default, see page 50.
Configure Card Formats
The door controller has a few predefined commonly used card formats that you can use as they are or modify as required. You can
also create custom card formats. Each card format has a different set of rules, field maps, for how the information stored on the card
is organized. By defining a card format you tell the system how to how to interpret the information that the readers get from cards
and other tokens. For information about which card formats the reader supports, see the manufacturer’s instructions.
To enable card formats:
1. Go to Setup > Configure Card Formats.
2. Select one or more card formats that match the card format used by the connected readers.
To create new card formats:
1. Go to Setup > Configure Card Formats.
2. Click Add card format.
3. In the Add card format dialog, enter a name, a description, and the bit length of the card format. See Card Format
5. To add multiple field maps, repeat the previous step.
To expand an item in the Card formats list and view the card format descriptions and field maps, click
To edit a card format, click and change the card format descriptions and field maps as required. Then click Save.
To delete a field map in the Edit card format or Add card format dialog, click
To delete a card format, click
.
.
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Important
• All changes to card formats apply to the whole system of door controllers.
• You can only enable and disable card formats if at least one door controller in the system has been configured with at least
• Two card formats with the same bit length cannot be active the same time. For example, if you have defined two 32-bit
card formats, “Format A” and “Format B”, and you have enabled “Format A”, you cannot enable “Format B” without
disabling “Format A” first.
• If no card formats have been enabled, you can use the Card raw only and Card raw and PIN identification types to identify
a card and grant access to users.
Card Format Descriptions
•
Name (required) – Enter a descriptive name.
•
Description – Enter additional information as desired. This information is only visible in the Edit card format and Add
card format dialogs.
•
Bit length (required) – Enter the bit length of the card format. This has to be a number between 1 and 1000000000.
Field Maps
•
Name (required) – Enter the field map name unspaced, for example OddParity.
Examples of common field maps include:
-
Parity – Parity bits are used for error detection. Parity bits are usually added to the beginning or end of a
binary code string and indicate if the number of bits is even or odd.
-
EvenParity – Even parity bits make sure that there is an even number of bits in the string. The bits that have
the value 1 are counted. If the count is already even, the parity bit value is set to 0. If the count is odd, the
even parity bit value is set to 1, making the total count an even number.
-
OddParity – Odd parity bits make sure that there is an odd number of bits in the string. The bits that have
the value 1 are counted. If the count is already odd, the odd parity bit value is set to 0. If the count is even,
the parity bit value is set to 1, making the total count an odd number.
-
-
-
FacilityCode – Facility codes are sometimes used for verifying that the token matches the facility’s access
control system. Often all tokens issued for a single facility have the same facility code.
CardNr – The card number binary data is encoded as integer numbers in either little endian byte order
(BinLE2Int) or big endian byte order (BinBE2Int). See below.
CardNrHex – The card number binary data is encoded as hex-lowercase numbers in either little endian byte
order (BinLE2hex) or big endian byte order (BinBE2hex). See below.
•
•
Range (required) – Enter the bit range of the field map, for example 1, 2–17, 18–33, and 34.
Encoding (required) – Select the encoding type of each field map.
-
-
-
BinLE2Int – Binary data is encoded as integer numbers in little endian byte order. Integer means that it needs
to be a whole number (no decimals). Little endian byte order means that in a multiple-byte sequence, the
first byte is the smallest.
BinBE2Int – Binary data is encoded as integer numbers in big endian byte order. Integer means that it needs
to be a whole number (no decimals). Big endian byte order means that in a multiple-byte sequence, the first
byte is the biggest.
BinLE2Hex – Binary data is encoded as hex-lowercase numbers in little endian byte order. The hexadecimal
system, also known as the base-16 number system, consists of 16 unique symbols: the numbers 0–9 and the
letters a–f. Little endian byte order means that in a multiple-byte sequence, the first byte is the smallest.
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System Configuration
-
BinBE2Hex – Binary data is encoded as hex-lowercase numbers in big endian byte order. The hexadecimal
system, also known as the base-16 number system, consists of 16 unique symbols: the numbers 0–9 and the
letters a–f. Big endian byte order means that in a multiple-byte sequence, the first byte is the biggest.
For information about which field maps your card format uses, see the manufacturer’s instructions.
Manage Network Door Controllers
The Manage Network Door Controllers in System page shows information about the door controller, its system status, and which
other door controllers are part of the system. It also enables the administrator to change the system setup by adding and removing
door controllers.
To manage door controllers, go to Setup > Manage Network Door Controllers in System.
The Manage Network Door Controllers in System page includes the following panels:
•
System status of this controller – Shows the door controller's system status and enables switching between system and
•
Network door controllers in system – Shows information about the door controllers in the system and includes controls
for adding and removing a controller from the system. For more information, see Connected Door Controllers in the
Door Controller System Status
If the door controller can be part of a system of door controllers depends on its system status. The door controller’s system status
is displayed in the System status for this controller panel.
If the door controller is not in standalone mode and you want to protect the door controller from being added to a system, click
Activate standalone mode to enter standalone mode.
If the door controller is in standalone mode but you intend to add the door controller to a system, click Deactivate standalone
mode to leave the standalone mode.
System Modes
•
•
•
This controller is not part of a system and not in standalone mode – The door controller has not been configured as
part of a system and it is not in standalone mode. This means that the door controller is open and can be added to a
system by any other door controller within the same network. To protect the door controller from being added to a
system, activate the standalone mode.
This controller is set to standalone mode – The door controller is not part of a system. It cannot be added to a
system by other door controllers in the network or add other door controllers itself. Standalone mode is typically used
in small setups with one door controller and one or two doors. To allow the door controller to be added into a system,
deactivate the standalone mode.
This controller is part of a system – The door controller is part of a distributed system. In the distributed system, users,
groups, doors, and schedules are shared between the connected controllers.
Connected Door Controllers in the System
The Network door controllers in system panel provides controls for the following system changes:
•
•
Connected Door Controllers List
The Network door controllers in system panel also includes a list that shows the following ID and status information about
the connected door controllers in the system:
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System Configuration
•
Name – The user-defined name of the door controller. If the administrator has not set a name when configuring the
hardware, the default name will be shown.
•
•
•
IP address
MAC address
Status – The door controller from which you access the system will show status This controller. The other door controllers
in the system will show status Online.
To open the webpages of another door controller, click the controller’s IP address.
To update the list, click Refresh the list of controllers.
Add Door Controllers to the System
Important
When pairing door controllers, all access management settings on the added door controller will be deleted and overwritten
by the system’s access management settings.
To add a door controller to the system from the list of door controllers:
1. Go to Setup > Manage Network Door Controllers in System.
2. Click Add controllers to system from list.
3. Select the door controller that you wish to add.
4. Click Add.
5. To add more door controllers, repeat the steps above.
To add a door controller to the system by its known IP address or MAC address:
1. Go to Manage Devices.
2. Click Add controller to system by IP or MAC address.
3. Enter the IP address or MAC address.
4. Click Add.
5. To add more door controllers, repeat the steps above.
When the pairing is completed, all users, doors, schedules, and groups are shared by all door controllers in the system.
To update the list, click Refresh list of controllers.
Remove Door Controllers from the System
Important
• Before removing a door controller from the system, reset its hardware configuration. If you skip this step, all doors related to
the removed door controller will remain in the system and cannot be deleted.
•
When removing a door controller from a two-controller system, both door controllers automatically switch to standalone
mode.
To remove a door controller from the system:
1. Access the system through the door controller that you want to remove and go to Setup > Hardware Configuration.
2. Click Reset hardware configuration.
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System Configuration
3. After the hardware configuration has been reset, go to Setup > Manage Network Door Controllers in System.
4. In the Network door controllers in system list, identify the door controller that you want to remove and click Remove
from system.
5. A dialog opens reminding you to reset the door controller’s hardware configuration. Click Remove controller to confirm.
6. A dialog opens prompting you to confirm that you want to remove the door controller. Click OK to confirm. The removed
door controller is now in standalone mode.
Note
• When a door controller is removed from the system, all its access management settings are deleted.
• Only door controllers that are online can be removed.
Maintenance Instructions
To keep the access control system running smoothly, Axis recommends regular maintenance of the access control system, including
door controllers and connected devices.
Do maintenance at least once a year. The suggested maintenance procedure includes, but is not limited to, the following steps:
•
•
•
Make sure all the connections between the door controller and the external devices are secure.
Verify that the system, including the connected external devices, functions correctly.
-
-
-
Swipe a card and test the readers, doors, and locks.
If the system includes REX devices, sensors or other devices, test them as well.
If activated, test the tampering alarms.
If the results from any of the steps above indicate faults or unexpected behavior:
-
Test the signals of the wires using appropriate equipment and check if the wires or cables are damaged
in any way.
-
-
Replace all damaged or faulty cables and wires.
Once the cables and wires have been replaced, verify all the hardware connections again. See Verification
•
•
Make sure all access schedules, doors, groups, and users are up to date.
If the door controller is not behaving as expected, see Troubleshooting on page 51 and Maintenance on page 48 for
more information.
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Access Management
Access Management
About Users
In AXIS Entry Manager, users are people who have been registered as owners of one or more tokens (identification types). Each
person must have a unique user profile to be granted access to doors in the access control system. The user profile consists of
credentials that tell the system who the user is and when and how they are granted access to doors. For more information, see Create
Users in this context should not be confused with administrators. Administrators have unrestricted access to all settings. And in the
context of managing the access control system, the product’s web pages (AXIS Entry Manager), administrators are also sometimes
The Access Management Page
The Access Management page allows you to configure and manage the system’s users, groups, doors, and schedules. To open the
Access Management page, click Access Management.
To add users to groups and apply access schedules and doors, drag the items to their respective destination in the Groups and
Doors lists.
Note
Messages that require action are shown in red text.
Choose a Workflow
The access management structure is flexible, allowing you to develop a workflow that suits your needs. The following is a workflow
example:
1. Create access schedules. See page 25.
2. Create groups. See page 27.
3. Apply access schedules to groups.
4. Add identification types to doors. See page 27 and page 28.
5. Apply access schedules to each identification type.
6. Apply doors to groups.
7. Create users. See page 29.
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Access Management
8. Add users to groups.
Create and Edit Access Schedules
Access schedules are used to define general rules for when doors can and cannot be accessed. They are also used to define rules for
when groups can and cannot access the doors in the system. For more information, see Access Schedule Types on page 25.
To create a new access schedule:
1. Go to Access Management.
2. In the Access Schedules tab, click Add new schedule.
3. In the Add access schedule dialog, enter the schedule name.
4. To create a regular access schedule, select Addition Schedule.
Or to create a subtraction schedule, select Subtraction Schedule.
5. Click Save.
To expand an item in the Access Schedules list, click
are shown in dark red text.
. Addition schedules are shown in green text and subtraction schedules
To view an access schedule’s calendar, click
.
To edit an access schedule’s name or a schedule item, click
and make the changes. Then click Save.
To delete an access schedule, click
Note
.
The door controller has a few predefined commonly used access schedules that can be used as examples or modified as
required. However, the predefined access schedule Always cannot be modified or deleted.
Access Schedule Types
There are two types of access schedules:
•
Addition schedule – Regular access schedules that define when doors can be accessed. Typical addition schedules are
office hours, business hours, after hours, or night time hours.
•
Subtraction schedule – Exceptions to regular access schedules. They are generally used to restrict access during a specific
time period that occurs within the time period of a regular schedule (addition schedule). For example, subtraction
schedules can be used to deny users access to the building during public holidays that occur on weekdays.
Both types of access schedules can be used at two levels:
•
Identification type schedules – Determine when and how readers grant users access to a door. Each identification
type must be connected to an access schedule that tells the system when to grant users access with that particular
identification type. Multiple addition schedules and subtraction schedules can be added to each identification type.
For information about identification types, see page 28.
•
Group schedules – Determine when, but not how, members of a group are granted access to a door. Each group must be
connected to one or more access schedules that tell the system when to grant its members access. Multiple addition
schedules and subtraction schedules can be added to each group. For information about groups, see page 27.
Group schedules can restrict entry access rights but not extend entry or exit access rights beyond what the identification type
schedules allow. In other words, if an identification type schedule restricts entry or exit access at certain times, a group schedule
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Access Management
cannot override that identification type schedule. However, if a group schedule is more restrictive about access than the identification
type schedule, the group schedule overrides the identification type schedule.
Identification type schedules and group schedules can be combined in several ways to achieve different results. For example access
schedule combinations, see page 31.
Add Schedule Items
Both addition schedules and subtraction schedules can be one-time (single) events or recurring events.
To add a schedule item to an access schedule:
1. Expand the access schedule in the Access Schedules list.
2. Click Add schedule item.
3. Enter the name of the scheduled item.
4. Select One time or Recurrence.
5. Set the duration in the time fields. See Time Options.
6. For recurring schedule events, select the Recurrence pattern and Range of recurrence parameters. See Recurrence Pattern
7. Click Save.
Time Options
The following time options are available:
•
•
All day – Select for events that last for all 24 hours of the day. Then enter the desired Start date.
Start – Click the time field and select the desired time. If required, click the date field and select the desired month, day,
and year. You can also type the date directly in the field.
•
End – Click the time field and select the desired time. If required, click the date field and select the desired month, day,
and year. You can also type the date directly in the field.
Recurrence Pattern Options
The following recurrence pattern options are available:
•
•
•
Yearly – Select to repeat every year.
Weekly – Select to repeat every week.
Recurs every week on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday – Select which days to repeat.
Range of Recurrence Options
The following range of recurrence options are available:
•
First occurrence – Click the date field and select the desired month, day, and year. You can also type the date directly
in the field.
•
•
No end date – Select to repeat the occurrence indefinitely.
End by – Click the date field and select the desired month, day, and year. You can also type the date directly in the field.
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Access Management
Create and Edit Groups
Groups allow you to manage users and their access rights collectively and efficiently. A group consists of credentials that tell the
system which users the group consists of and when and how the group members are granted access to the doors.
Each user must belong to one or more groups. To add a user to a group, drag and drop the user to the desired group in the Groups list.
To create a new group:
1. Go to Access Management.
2. In the Groups tab, click Add new group.
4. Click Save.
To expand an item in the Groups list and view its members, door access rights and schedules, click
To edit a group’s name or validity date, click and make the changes. Then click Save.
To verify when and how a group can access certain doors, click
.
.
To delete a group or group members, doors or schedules from a group, click
.
Group Credentials
The following credentials are available for groups:
•
•
Name (required)
Valid from and Valid to – Enter the dates between which the group’s credentials shall be valid. Click the date field and
select the desired month, day, and year. You can also type the date directly in the field.
Note
To be able to save the profile, you must enter the group’s Name.
Manage Doors
The general rules for each door are managed in the Doors tab. The rules include adding identification types that determine how users
will be granted access to the door and access schedules that determine when each identification type is valid. For more information,
Before you can manage a door, you must add it to the access control system by completing the hardware configuration, see
To manage a door:
1. Go to Access Management and select the Doors tab.
2. In the Doors list, click
next to the door you want to edit.
3. Drag the door to at least one group. If the Groups list is empty, create a new group. See Create and Edit Groups on page 27.
4. Click Add identification type and select which credentials users need to present to the reader to be granted access to the
Add at least one identification type to each door.
5. To add multiple identification types, repeat the previous step.
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If both identification types Card number only and PIN only are added, users can choose to either swipe their card or enter
their pin to access the door. But if, instead, only the identification type Card number and PIN is added, users must both
swipe their card and enter their PIN to access the door.
6. To define when the credentials are valid, drag a schedule to each identification type.
To manually unlock doors, lock doors, or grant temporary access, click one of the manual door actions as required. See Use Manual
To expand an item in the Doors list, click
.
To edit a door or reader name, click
and make the changes. Then click Save.
To verify the reader, identification type, and access schedule combinations, click
.
To verify the function of the locks connected to the doors, click the verification controls. See Verification Controls on page 17.
To delete identification types or access schedules, click
.
Identification Types
Identification types are portable credential storage devices, pieces of memorized information, or various combinations of the two that
determine how users will be granted access to the door. Common identification types include tokens such as cards or key fobs,
personal identification numbers (PINs), and request to exit (REX) devices.
The following identification types are available:
•
Card number only – The user can access the door using only a card or other token accepted by the reader. The card
number is a unique number that is usually printed on the card. See the card manufacturer’s information about where to
locate the card number. The card number can also be retrieved by the system. Swipe the card on a connected reader,
select the reader in the list, and click Retrieve.
•
Card raw only – The user can access the door using only a card or other token accepted by the reader. The information is
stored as raw data on the card. The card raw data can be retrieved by the system. Swipe the card on a connected reader,
select the reader in the list, and click Retrieve. Only use this identification type if a card number cannot be located.
•
•
PIN only – The user can access the door using only a four-digit personal identification number (PIN).
Card number and PIN – The user needs both the card, or other token accepted by the reader, and a PIN to access the door.
The user must present the credentials in the specified order (card first, then PIN).
•
Card raw and PIN – The user needs both the card, or other token accepted by the reader, and a PIN to access the door. Only
use this identification type if a card number cannot be located. The user must present the credentials in the specified
order (card first, then PIN).
•
REX – The user can access the door by activating a request to exit (REX) device, such as a button, sensor, or push bar.
Add Scheduled Unlock States
To automatically keep a door unlocked for a specific duration of time, you can add a Scheduled unlock state to a door and apply an
access schedule to it.
For example, to keep a door unlocked during office hours:
1. Go to Access Management and select the Doors tab.
2. Click
next to the Doors list item you want to edit.
3. Click Add scheduled unlock.
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4. Select the Unlock state (unlocked or unlock both locks depending on whether the door has one or two locks).
5. Click OK.
6. Apply the predefined Office hours access schedule to the Scheduled unlock state.
To verify when the door is unlocked, click
.
To delete a scheduled unlock state or access schedule, click
.
Use Manual Door Actions
Doors can be unlocked or locked and temporary access can be granted in the Doors tab through the Manual door actions. Which
manual door actions are available for a specific door depends on how the door has been configured.
To use the manual door actions:
1. Go to Access Management and select the Doors tab.
2. In the Doors list, click
next to the door that you want to control.
Note
To use the manual door actions, you need to open the Access Management page through the door controller the specific
door is connected to. If you open the Access Management page through a different door controller, instead of the manual
door actions there will be a link to the Overview page of the door controller the specific door is connected to. Click the
link, go to Access Management, and select the Doors tab.
Manual Door Actions
The following manual door actions are available:
•
•
•
Get door status – Verify the current state of the door monitor, door alarms, and locks.
Access – Grant users access to the door. The given access time applies. See Configure Locks and Door Monitors on page 14.
Unlock (one lock) or Unlock both locks (two locks) – Unlock the door. The door remains unlocked until you press Lock or
Lock both locks, a scheduled door state is activated, or the door controller is restarted.
•
•
Lock (one lock) or Lock both locks (two locks) – Lock the door.
Unlock second lock and lock primary – This option is only available if the door has been configured with a secondary lock.
Unlock the door. The secondary lock remains unlocked until you press Double lock or a scheduled door state is activated.
Create and Edit Users
Each person must have a unique user profile to be granted access to doors in the access control system. The user profile consists of
credentials that tell the system who the user is and when and how they are granted access to the doors.
To be able to manage the user access rights efficiently, each user must belong to one or more groups. For more information,
To create a new user profile:
1. Go to Access Management.
2. Select the Users tab and click Add new user.
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4. Click Save.
5. Drag the user to one or more groups in the Groups list. If the Groups list is empty, create a new group. See Create
To expand an item in the Users list and view a user’s credentials, click
.
To find a specific user, enter a filter in the filter users field. To force exact matches, surround the filter text with double quotation
marks, for example “John” or “potter, virginia”.
To edit a user’s credentials, click
and change the credentials as required. Then click Save.
To delete a user, click
.
User Credentials
The following credentials are available for users:
•
•
•
First name (required)
Last name
Valid from and Valid until – Enter the dates between which the user’s credentials shall be valid. Click the date field and
select the desired month, day, and year. You can also type the date directly in the field.
•
Suspend user – Select to suspend the user. When suspended, the user cannot access any doors in the system. Deselect to
give the user access again. Suspension is intended to be temporary. If the user shall be denied access permanently, it is
better to delete the user profile.
•
•
PIN (required if no card number or card raw) – Enter the four-digit personal identification number (PIN) selected by or
assigned to the user.
Card number (required if no PIN or card raw) – Enter the card number. See the card manufacturer’s information about
where to locate the card number. The card number can also be retrieved by the system. Swipe the card on a connected
reader, select the reader in the list, and click Retrieve.
•
Card raw (required if no PIN or card number) – Enter the card raw data. The data can be retrieved by the system. Swipe
the card on a connected reader, select the reader in the list, and click Retrieve. Only use this identification type if a
card number cannot be located.
Note
• To be able to save the profile, you must enter the user’s First name or Last name and either the PIN, Card number,
or Card raw data.
• The Retrieve button is only available if the hardware configuration has been completed and one or more readers are
connected to the controller.
Import Users
Users can be added to the system by importing a text file in comma-separated value (CSV) format. It is recommended to import
users when you need to add many users at a time.
Before you can import users, you must create and save a file (*.csv or *.txt) in the correct CSV format. Separate values by commas, no
spaces, and separate each user with a line break.
Example
virginia,potter,1212,56781234
jane,doe,1234,12345678
leia,garfunkel,8545,45673258
ororo,wolf,3548,78542654
john,doe,5435,87654321
To import users:
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Access Management
1. Go to Setup > Import Users.
2. Locate and select the *.csv or *.txt file that holds the list of users.
3. Select the correct credential option for each column.
4. To import the users to the system, click Import users.
5. Verify that each column contains the correct type of credential.
6. If the columns are correct, click Start importing users. If the columns are incorrect, click Cancel and start over.
7. When the import is finished, click OK.
The following credential options are available:
•
•
•
•
•
First name
Last name
PIN code
Card number
Unassigned – Values that will not be imported. Select this option to skip a particular column.
Export Users
The Export page shows a comma-separated value (CSV) list of all the users in the system. The list can be used to import the
users to another system.
To export the user list:
1. Open a plain text editor and create a new document.
2. Go to Setup > Export Users
3. Select all the values on the page and copy them.
4. Paste the values into the text document.
5. Save the document as a comma-separated value file (*csv) or as a text (*.txt) file.
Example Access Schedule Combinations
Identification type schedules and group schedules can be combined in several ways to achieve different results. The examples
below follow the workflow described on page 24.
Example
To create a schedule combination that
•
•
grants guards access to a door at all times,
-
-
using their card during day shift hours (Monday–Friday, 6 a.m. to 4 p.m.), while
using their card and PIN before and after day shift hours, and that
grants day shift personnel access to the same door,
using their card during day shift hours only:
-
1. Create an Addition schedule called Day shift hours. See page 25.
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2. Create a day shift hours Schedule item that recurs Monday–Friday, 06:00–16:00.
3. Create two groups, one Group called Guards and one Group called Day shift personnel. See page 27.
4. Drag the predefined Always access schedule to the Guards group.
5. Drag the Day shift hours access schedule to the Day shift personnel group.
6. Add the Card number and PIN and Card number only identification types to the door’s reader.
7. Drag the predefined Always access schedule to the Card number and PIN identification type.
8. Drag the Day shift hours access schedule to the Card number only identification type.
9. Drag the door to both groups. Then add users to the groups as required. See page 29.
Example
To create a schedule combination that
•
•
grants guards access to a door at all times,
-
-
using their card during day shift hours (Monday–Friday, 6 a.m. to 4 p.m.), while
using their card and PIN before and after day shift hours, and that
grants day shift personnel access to the same door every day between 6 a.m. and 4 p.m.,
-
-
using their card during day shift hours, while
using their card and PIN during nights and weekends:
1. Create an Addition schedule called Day shift hours. See page 25.
2. Create a day shift hours Schedule item that recurs Monday–Friday, 06:00–16:00.
3. Create a Subtraction schedule called Nights & weekends.
4. Create a nights and weekends Schedule item that recurs Sunday–Saturday 16:00–06:00.
5. Drag the predefined Always schedule and the Nights & weekends access schedule to the Day shift personnel group.
6. Create two groups, one Group called Guards and one Group called Day shift personnel. See page 27.
7. Drag the predefined Always access schedule to the Guards group and the Day shift personnel group.
8. Drag the Nights & weekends access schedule to the Day shift personnel group.
9. Add the Card number and PIN and Card number only identification types to the door’s reader.
10. Drag the predefined Always access schedule to the Card number and PIN identification type.
11. Drag the Day shift hours access schedule to the Card number only identification type.
12. Drag the door to both groups. Then add users to the groups as required. See page 29.
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Alarm and Event Configuration
Alarm and Event Configuration
Events that occur in the system, for example when a user swipes a card or a REX device is activated, are logged in the event log.
Logged events can be configured to trigger alarms and such alarms are logged in the alarm log.
•
•
•
View the event log. See page 33.
View the alarm log. See page 33.
Configure the event and alarm logs. See page 33.
Alarms can also be configured to trigger actions such as email notifications. For more information, see Set Up Action Rules on page 34.
View the Event Log
To view logged events, go to Event Log. If global events is enabled, you can open the event log from any door controller in the
To expand an item in the event log and view the event details, click
.
Applying filters to the event log makes it easier to find specific events. To filter the list, select one or several event log filters and click
As an administrator, you might have more interest in some events than others. Therefore, you can choose which events that shall be
Event Log Filters
You can narrow the scope of the event log by selecting one or several of the following filters:
•
•
•
Topic – Select the event in the Filter by topics list.
Door controller – Select the controller in the Filter by controller list.
Date and time – under Filter by date and time, select Based on date and time interval and enter the desired time range.
View the Alarm Log
To view the triggered alarms, go to Alarm Log. If global events is enabled, you can open the alarm log from any door controller in the
To expand an item in the alarm log and view the alarm details, for example door identity and state, click
.
To remove an alarm from the list after verifying the cause of the alarm, click Acknowledge.
As an administrator, you might need some events to trigger alarms. Therefore, you can choose which events shall trigger alarms and
Configure the Event and Alarm Logs
The Configure Event and Alarm Logs page allows you to define which events shall be logged and trigger alarms.
To share events and alarms between all connected controllers, select Global events. When global events is enabled, you only need
to open one Event Log page and one Alarm Log page to simultaneously manage the events and alarms of all door controllers in
the system. Global events is enabled by default.
If you disable global events, you will have to open one Event Log page and one Alarm Log page for each individual door controller
and manage their events and alarms separately.
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Alarm and Event Configuration
Important
Each time that you enable or disable global events, the event log is cleared. This means that all events before that moment
are removed and the event log starts over.
Alarms can also be configured to trigger actions such as email notifications. For more information, see Set Up Action Rules on page 34.
Event Log Options
To define which events shall be included in the event log, go to Setup > Configure Event and Alarm Logs.
The following options for logging events are available:
•
•
No logging – Disable event logging. The event will not be registered or included in the event log.
Log for all controllers – Enable event logging in all door controllers. The event will be registered for all controllers and
included in the event log.
•
Log for selected controllers – Enable event logging in selected door controllers. The event will be registered for all selected
controllers and included in the event log. Select this option for events that will be combined with either the alarm log
option No alarms or Log alarm for selected controllers.
In the Configure event logging list, click Select controllers under the event log item you want to enable. The Device
Specific Event Logging dialog opens. Under Log event, select the controllers that shall have alarm logging enabled
and click Save.
Alarm Log Options
To define which events should trigger an alarm, go to Setup > Configure Event and Alarm Logs.
The following options for triggering and logging alarms are available:
•
•
No alarms – Disable alarm logging. The event will not trigger any alarms or be included in the alarm log.
Log alarm for all controllers – Enable alarm logging in all door controllers. The event will trigger an alarm and be
included in the alarm log.
•
Log alarm for selected controllers – Enable alarm logging in selected door controllers. The event will trigger an alarm
and be included in the alarm log.
In the Configure alarm logging list, click Select controllers under the alarm log item you want to enable. The Device
Specific Alarm Triggering dialog opens. Under Trigger alarm, select the door controllers that shall have alarm logging
enabled and click Save.
Set Up Action Rules
The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product
can send an email notification or activate an output port when an alarm is triggered. The set of conditions that defines how and
when the action is triggered is called an action rule. If multiple conditions are defined, all of them must be met to trigger the action.
For more information about available triggers and actions, see Triggers on page 35 and Actions on page 37.
The following example describes how to set up an action rule to send an email notification when any alarm is triggered.
2. Go to Setup > Additional Controller Configuration > Events > Action Rules and click Add.
3. Select Enable rule and enter a descriptive name for the rule.
4. Select Event Logger from the Trigger drop-down list.
5. Optionally, select a Schedule and Additional conditions. See below.
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Alarm and Event Configuration
6. Under Actions, select Send Notification from the Type drop-down list.
The following example describes how to set up an action rule to activate an output port when the door is forced open.
1. Go to Setup > Additional Controller Configuration > System Options > Ports & Devices > I/O Ports.
2. Select Output from the desired I/O Port Type drop-down list and enter a Name.
3. Select the I/O port’s Normal state and click Save.
4. Go to Events > Action Rules and click Add.
5. Select Door from the Trigger drop-down list.
6. Select Door Alarm from the drop-down list.
7. Select the desired door from the drop-down list.
8. Select DoorForcedOpen from the drop-down list.
9. Optionally, select a Schedule and Additional conditions. See below.
10. Under Actions, select Output Port from the Type drop-down list.
11. Select the desired output port from the Port drop-down list.
12. Set state Active.
13. Select Duration and Go to opposite state after. Then enter the desired duration of the action.
14. Click OK.
To use more than one trigger for the action rule, select Additional conditions and click Add to add additional triggers. When using
additional conditions, all conditions must be met to trigger the action.
To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds,
during which the trigger should be ignored before the action rule can be activated again.
For more information, see the online help
.
Triggers
Available action rule triggers and conditions include:
•
Access Point
Access Point Enabled – Triggers the action rule when an access point device such as a reader or REX device is
-
configured, for example when the hardware configuration is completed or an identification type is added.
•
Configuration
-
Access Point Changed – Triggers the action rule when the configuration of an access point device such as a
reader or REX device is changed, for example when hardware is configured or an identification type is edited,
changing the ways through which a door can be accessed.
-
-
Access Point Removed – Triggers the action rule when the hardware configuration of an access point device
such as a reader or REX device is reset.
Area Changed – Not supported by this version of AXIS Entry Manager. Must be configured by a client such as an
access management system, through the VAPIX® application programming interface, that supports this feature
and use devices that can provide the required signals. Triggers the action rule when an access area is changed.
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Alarm and Event Configuration
-
Area Removed – Not supported by this version of AXIS Entry Manager. Must be configured by a client such
as an access management system, through the VAPIX® application programming interface, that supports this
feature and use devices that can provide the required signals. Triggers the action rule when an access area is
removed from the system.
-
-
Door Changed – Triggers the action rule when the door configuration settings, for example door name, are
changed or when a door is added to the system. This can for example be used to send a notification when a
door is installed and configured.
Door Removed – Triggers the action rule when a door is removed from the system. This can for example be
used to send a notification when a door is removed from the system.
•
Door
-
Door Alarm – Triggers the action rule when the door monitor indicates that the door has been forced open, the
door is open too long, or if the door is faulty in any way. This can for example be used to send a notification
when someone is forcing an entry.
-
-
-
Door Double-Lock Monitor – Triggers the action rule only when the secondary lock changes state to either
locked or unlocked.
Door Lock Monitor – Triggers the action rule when the normal lock changes state to either locked or unlocked.
For example, a fault is triggered when the door monitor detects that the door is open although the lock is locked.
Door Mode – Triggers the action rule when the door changes states, for example, when the door has been
accessed or blocked, or the door is in lockdown mode. For more detailed descriptions of these modes, see the
online help.
-
-
Door Monitor – Triggers the action rule when the door monitor state changes. This can for example be used to
send a notification when a door monitor indicates that the door is opened or closed.
Door Tamper – Triggers the action rule when the door monitor detects that the connection is interrupted, for
example if someone cuts the wires to the door monitor. To use this trigger, make sure that Enable supervised
inputs is selected and that end of line resistors are installed on the relevant door connector input ports. For
-
Door Warning – Triggers the action rule before the door open too long alarm goes off. This can be used to,
for example, send a warning signal that the door controller will send the real alarm, the door open too long
alarm, if the door is not closed within the specified door open too long time. For more information about door
•
Event Logger – Keeps track of all events in the door controller, for example when a user swipes a card or opens a door. If
Global events is enabled, the event logger keeps track of all the events in every controller in the system. To set which
alarms and events that can trigger an action rule, go to Setup > Configure Event and Alarm Logs. The event logger is
shared by the system and can store up to 30 000 events. When the limit is reached, the event logger uses the first in first
out (FIFO) rule. This means that the first event is the first to be overwritten.
-
-
-
Alarm – Triggers the action rule when one of the specified alarms has been triggered. The system administrator
can configure which events are more important than others and select whether a particular event should
trigger an alarm or not.
Dropped Alarms – Triggers the action rule when new alarm records cannot be written to the alarm logs. For
example if there are so many simultaneous alarms that the event logger cannot keep up. When an alarm is
dropped, a notification can be sent to the operator.
Dropped Events – Triggers the action rule when new event records cannot be written to the event logs. For
example, if there are so many simultaneous events that the event logger cannot keep up. When an event is
dropped, a notification can be sent to the operator.
•
Hardware
-
Casing Open – Triggers the action rule if the cover of the door controller is opened or if the door controller is
removed from the wall or ceiling. This can for example be used to send a notification if the casing has been
opened for maintenance purposes or when someone has tampered with the casing.
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Alarm and Event Configuration
-
-
Network – Triggers the action rule when the network connection is lost. Select Yes to trigger the action
rule when the network connection is lost. Select No to trigger the action rule when the network connection
is restored.
Peer Connection – Triggers the action rule when the Axis product has established a connection with another
door controller, if the network connection between the devices is lost, or if the pairing of door controllers has
failed. This can for example be used to send a notification that a door controller has lost its network connection.
•
Input Signal
-
Digital Input Port – Trigger the rule when an I/O port receives a signal from a connected device. See I/O
-
Manual Trigger – Triggers the action rule when the manual trigger is activated. It can be used by a client such
as an access management system, through the VAPIX® application programming interface, to manually start
or stop the action rule.
-
Virtual Inputs – Triggers the action rule when one of the virtual inputs changes states. It can be used by a
client such as an access management system, through the VAPIX® application programming interface, to trigger
actions. Virtual inputs can, for example, be connected to buttons in the management system's user interface.
•
•
•
Schedule
-
Interval – Triggers the action rule at the schedule’s start time and remains active until the schedule’s end time
is reached.
-
Pulse – Triggers the action rule when a one-time event occurs. That is, an event that happens at a specific
time and has no duration.
System
-
System Ready – Triggers the action rule when the system is in state ready. For example, the Axis product can
detect the system state and send a notification when the system has started.
Select Yes to trigger the action rule when the product is in state ready. Note that the rule will only trigger when
all necessary services, such as the event system, has started.
Time
-
Recurrence – Triggers the action rule by monitoring the recurrences that you have created. You can use this
trigger to initiate recurring actions such as sending notifications every hour. Select a recurrence pattern or create
a new one. For more information about setting up a recurrence pattern, see Set Up Recurrences on page 39.
-
Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 38.
Actions
Available actions include:
•
•
•
Output Port – Activate an I/O port to control an external device.
Send Notifications – Send a notification message to a recipient.
Status LED – The status LED can be set to flash for the duration of the action rule or for a set number of seconds. The
status LED can be used during installation and configuration to visually validate if the trigger settings, for example the
door open too long trigger, work correctly. To set the status LED flash color, select an LED Color from the drop-down list.
Add Recipients
The product can send messages to notify administrators about events and alarms. But before the product can send notification
messages, you must define one or more recipients. For information about available options, see Recipient Types on page 38.
To add a recipient:
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Alarm and Event Configuration
1. Go to Setup > Additional Controller Configuration > Events > Recipients and click Add.
2. Enter a descriptive name.
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Recipient Types
The following recipients are available:
•
•
•
•
HTTP
HTTPS
Email
TCP
Set Up Email Recipients
Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and
authentication used by, for example, a corporate email server.
Note
Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from
receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked
email accounts.
To set up an email recipient using one of the listed providers:
1. Go to Events > Recipients and click Add.
2. Enter a Name and select Email from the Type list.
3. Enter the email addresses to send emails to in the To field. Use commas to separate multiple addresses.
4. Select the email provider from the Provider list.
5. Enter the user ID and password for the email account.
6. Click Test to send a test email.
To set up an email recipient using for example a corporate email server, follow the instructions above but select User defined as
Provider. Enter the email address to appear as sender in the From field. Select Advanced settings and specify the SMTP server
address, port and authentication method. Optionally, select Use encryption to send emails over an encrypted connection. The server
certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates,
Create Schedules
Schedules can be used as action rule triggers or as additional conditions. Use one of the predefined schedules or create a new
schedule as described below.
To create a new schedule:
1. Go to Setup > Additional Controller Configuration > Events > Schedules and click Add.
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Alarm and Event Configuration
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.
3. Click OK.
To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
Set Up Recurrences
Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.
To set up a recurrence:
1. Go to Setup > Additonal Controller Configuration > Events > Recurrences and click Add.
2. Enter a descriptive name and recurrence pattern.
3. Click OK.
To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then
select the recurrence from the second drop-down list.
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
Reader Feedback
Readers use LEDs and beepers to send feedback messages to the user (the person accessing or trying to access the door). The door
controller can trigger a number of feedback messages, some of which are preconfigured in the door controller and supported by
most readers.
Readers have different LED behaviors, but typically they use different sequences of steady lights and flashing lights in red, green, and
amber.
Readers can also use one-pitch beepers to send messages, using different sequences of short and long beeper signals.
The table below shows the events that are preconfigured in the door controller to trigger reader feedback and their typical reader
feedback signals.
Event
Wiegand
dual LED
Wiegand
single LED
OSDP
Beeper pattern
State
Idle
Off
Red
Red
Silent
Normal
RequirePIN
AccessGranted
AccessDenied
Two short beeps
One short beep
One long beep
PIN required
Access granted
Access denied
Flashing red/green Flashing red/green Flashing red/green
Green
Red
Green
Red
Green
Red
Feedback messages other than the above must be configured by a client such as an access management system, through the VAPIX®
application programming interface, that supports this feature and use readers that can provide the required signals. For more
information, see the user information supplied by the access management system developer and reader manufacturer.
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Reports
Reports
The Reports page allows you to view, print, and export reports that contain different types of information about the system. For
View, Print, and Export Reports
To open the Reports page, click Reports.
To view a report, click View and print.
To print a report:
1. Click View and print.
2. Select the columns that shall be included in the report. All columns are selected by default.
3. If you want to narrow the scope of the report, enter a filter in the relevant filter field. For example, you can filter users by
which group they belong to, doors by their schedules, or groups by the doors they have access to.
To force exact matches, surround the filter text with double quotation marks, for example “John”.
4. If you want to sort the report items in a different order, click in the relevant column. To change between standard
and reverse order, toggle the sorting buttons.
Shows the items in standard order (ascending).
Shows the items in reverse order (descending).
5. Click Print selected columns.
To export a report, click Export CSV file.
The report will be exported as a a comma-separated value (CSV) file and will include all possible columns and items for the report
type. Unless otherwise specified, the exported file (*.csv) is saved in the default download folder. You can select a download folder
in the web browser’s user settings.
Report Types
The following report types are available:
•
•
•
•
•
Access schedules. For more information about access schedule types and options, see page 25 and page 26.
Groups. For more information about group credentials, see page 27.
Doors. For more information about doors and identification types, see page 27 and page 28.
Users. For more information about user credentials, see page 30.
Door controllers. For more information about connected controllers and their ID types, see page 21. For more information
about door monitor time options, see page 15.
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System Options
System Options
Security
Users
User access control is enabled by default and can be configured under Setup > Additional Controller Configuration > System
Options > Security > Users. An administrator can set up other users by giving them user names and passwords.
The user list displays authorized users and user groups (access levels):
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there are
viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configured to use this functionality.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.
ONVIF
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between
different vendor products, increased flexibility, reduced cost and future-proof systems.
By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication
IP Address Filter
IP address filtering is enabled on the Setup > Additional Controller Configuration > System Options > Security > IP Address
Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list
and click Apply to enable IP address filtering.
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
HTTPS
HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.
HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by
HTTPS is considered adequate for most commercial exchanges.
The Axis product can be configured to require HTTPS when administrators log in.
To use HTTPS, an HTTPS certificate must first be installed. Go to Setup > Additional Controller Configuration > System Options >
To enable HTTPS on the Axis product:
1. Go to Setup > Additional Controller Configuration > System Options > Security > HTTPS
2. Select an HTTPS certificate from the list of installed certificates.
3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.
4. Set the HTTPS Connection Policy for the different user groups.
5. Click Save to enable the settings.
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System Options
To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser.
The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication
server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis implementation, the Axis product and the authentication server identify themselves with digital certificates using EAP-TLS
(Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by a Certification Authority (CA).
You need:
•
•
a CA certificate to authenticate the authentication server.
a CA-signed client certificate to authenticate the Axis product.
To create and install certificates, go to Setup > Additional Controller Configuration > System Options > Security > Certificates.
To allow the product to access a network protected by IEEE 802.1X:
1. Go to Setup > Additional Controller Configuration > System Options > Security > IEEE 802.1X.
2. Select a CA Certificate and a Client Certificate from the lists of installed certificates.
3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certificate.
4. Check the box to enable IEEE 802.1X and click Save.
Note
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP
Certificates
Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network
protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates
can be used with the Axis product:
Server/Client certificates - To authenticate the Axis product.
CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is
connected to an IEEE 802.1X protected network.
Note
Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled
CA certificates that have been deleted will be reinstalled.
A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited
protection and can be used before a CA-issued certificate has been obtained.
To install a self-signed certificate:
1. Go to Setup > Additional Controller Configuration > System Options > Security > Certificates.
2. Click Create self-signed certificate and provide the requested information.
To create and install a CA-signed certificate:
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System Options
1. Create a self-signed certificate as described above.
2. Go to Setup > Additional Controller Configuration > System Options > Security > Certificates.
3. Click Create certificate signing request and provide the requested information.
4. Copy the PEM-formatted request and send to the CA of your choice.
5. When the signed certificate is returned, click Install certificate and upload the certificate.
Server/Client certificates can be installed as Certificate from signing request or as Certificate and private key. Select Certificate
and private key if the private key is to be upload as a separate file or if the certificate is in PKCS#12 format.
The Axis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be installed:
1. Go to Setup > Additional Controller Configuration > System Options > Security > Certificates.
2. Click Install certificate and upload the certificate.
Date & Time
The Axis product’s date and time settings are configured under Setup > Additional Controller Configuration > System Options >
Date & Time.
Current Server Time displays the current date and time (24h clock).
To change the date and time settings, select the preferred Time mode under New Server Time:
•
Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and
time are set once and will not be updated automatically.
•
Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are
If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration on page 45.
Set manually – Allows you to manually set date and time.
•
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving
time changes.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 (IPv4).
The Axis product can get an IPv4 address in the following ways:
•
•
Dynamic IP address – Obtain IP address via DHCP is selected by default. This means that the Axis product is set to get
the IP address automatically via Dynamic Host Configuration Protocol (DHCP).
DHCP allows network administrators to centrally manage and automate the assignment of IP addresses.
Static IP address – To use a static IP address, select Use the following IP address and specify the IP address, subnet mask
and default router. Then click Save.
DHCP should only be enabled when using dynamic IP address notification, or if the DHCP can update a DNS server that makes
it possible to access the Axis product by name (host name).
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System Options
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or
reset the product to the factory default settings and then perform the installation again. For information about how to reset to
factory default, see page 50.
ARP/Ping
The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 44.
The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP
address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional
two minutes.
To disable the service, go to Setup > Additional Controller Configuration > System Options > Network > TCP/IP > Basic and clear
the option Enable ARP/Ping setting of IP address.
Pinging the product is still possible when the service is disabled.
Assign IP Address Using ARP/Ping
The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.
1. Acquire a free static IP address on the same network segment as the computer.
2. Locate the serial number (S/N) on the product label.
3. Open a command prompt and enter the following commands:
Linux/Unix syntax
arp -s <IP address> <serial number> temp
ping -s 408 <IP address>
Linux/Unix example
arp -s 192.168.0.125 00:40:8c:18:10:00 temp
ping -s 408 192.168.0.125
Windows syntax (this may require that you run the command prompt as an administrator)
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
Windows example (this may require that you run the command prompt as an administrator)
arp -s 192.168.0.125 00-40-8c-18-10-00
ping -l 408 -t 192.168.0.125
4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.
5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.
6. Open a browser and type http://<IP address> in the Location/Address field.
For other methods of assigning the IP address, you may find the document Assign an IP Address and Access the Video Stream on Axis
Note
• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search field.
• To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select
Run as administrator.
• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.
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System Options
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to controller management and logs
The AVHS settings are configured under Setup > Additional Controller Configuration > System Options > Network > TCP IP >
Basic. The possibility to connect to an AVHS service is enabled by default. To disable, clear the Enable AVHS box.
One-click enabled - Press and hold the product’s control button (see Hardware Overview on page 5 ) for about 3 seconds to
connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to
the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect
from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the
one-click installation.
Note
AVHS support is dependent on the availability of subscriptions from service providers.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net
To register the Axis product with AXIS Internet Dynamic DNS Service, go to Setup > Additional Controller Configuration > System
Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to
the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Note
AXIS Internet Dynamic DNS Service requires IPv4.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under Setup >
Additional Controller Configuration > System Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by
semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is
optional and will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
Setup > Additional Controller Configuration > System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
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System Options
Host Name Configuration
The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned
DNS name. The host name is configured under Setup > Additional Controller Configuration> System Options > Network >
TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For more information, see the online help
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the same time.
This function can be disabled under Setup > Additional Controller Configuration > System Options > Network > TCP/IP
> Advanced.
HTTP
The HTTP port used by the Axis product can be changed under Setup > Additional Controller Configuration > System Options >
Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under Setup > Additional Controller Configuration > System Options >
Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS, go to Setup > Additional Controller Configuration > System Options > Security > HTTPS. For more information,
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side
of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to
the product.
NAT traversal is configured under Setup > Additional Controller Configuration > System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM
.
• In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway,
Broadband router, Broadband sharing device, or a software such as a firewall.
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using
UPnPTM. Note that UPnPTM must be enabled in the product (see Setup > Additional Controller Configuration > System Options
> Network > UPnP).
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is
found, the default router is selected.
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System Options
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter a port in the range 1024–65535. If the
port field is empty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.
Note
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not
support UPnP and you need to manually configure port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
• When the port is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.
FTP
The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled
under Setup > Additional Controller Configuration > System Options > Network > TCP/IP > Advanced.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an event stream. The RTSP port number can be changed
under Setup > Additional Controller Configuration > System Options > Network > TCP/IP > Advanced. The default port is 554.
Note
Event streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and
notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
SOCKS is configured under Setup > Additional Controller Configuration > System Options > Network > SOCKS. For more
information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use.
The QoS settings are configured under Setup > Additional Controller Configuration > System Options > Network > QoS. Using
DSCP (Differentiated Services Codepoint) values, the Axis product can mark event/alarm traffic and management traffic.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the
group of devices and management station running SNMP. Community names are used to identify groups.
To enable and configure SNMP in the Axis product, go to the Setup > Additional Controller Configuration > System Options
> Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable
traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
should receive the message.
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AXIS A1001 Network Door Controller & AXIS Entry Manager
System Options
The following traps are available:
•
•
•
•
Cold start
Warm start
Link up
Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see HTTPS on page 41. To enable SNMP v3, check the box and provide the initial user
password.
Note
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see
UPnPTM
The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
UPnPTM can be disabled under Setup > Additional Controller Configuration > System Options > Network > UPnPTM
.
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
Bonjour can be disabled under Setup > Additional Controller Configuration > System Options > Network > Bonjour.
Ports & Devices
I/O Ports
The auxiliary connector on the Axis product provides two configurable input and output ports for connection of external devices. For
information about how to connect external devices, see the Installation Guide, available on www.axis.com
The I/O ports are configured under Setup > Additional Controller Configuration > System Options > Ports & Devices > I/O Ports.
Select the port direction (Input or Output). The ports can be given descriptive names and their Normal states can be configured as
Open circuit or Grounded circuit.
Port Status
The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.
Maintenance
The Axis product provides several maintenance functions. These are available under Setup > Additional Controller Configuration
> System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Note
A restart clears all entries in the Server Report.
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System Options
Click Restore to reset most settings to the factory default values. The following settings are not affected:
•
•
•
•
•
•
the boot protocol (DHCP or static)
the static IP address
the default router
the subnet mask
the system time
the IEEE 802.1X settings
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 50.
Support
Support Overview
The Setup > Additional Controller Configuration > System Options > Support > Support Overview page provides information on
troubleshooting and contact information, should you require technical assistance.
System Overview
To get an overview of the Axis product’s status and settings, go to Setup > Additional Controller Configuration > System Options
> Support > System Overview. Information that can be found here includes firmware version, IP address, network and security
settings, event settings, and recent log items. Many of the captions are links to the proper Setup page.
Logs & Reports
The Setup > Additional Controller Configuration > System Options > Support > Logs & Reports page generates logs and reports
useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under Setup > Additional Controller Configuration > System Options >
Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select
Critical, Warnings & Info).
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AXIS A1001 Network Door Controller & AXIS Entry Manager
System Options
Advanced
Scripting
Scripting allows experienced users to customize and use their own scripts.
NOTICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide
assistance for problems with customized scripts.
To open the Script Editor, go to Setup > Additional Controller Configuration > System Options > Advanced > Scripting. If a
script causes problems, reset the product to its factory default settings, see page 50.
For more information, see www.axis.com/developer
File Upload
Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to
Setup > Additional Controller Configuration > System Options > Advanced > File Upload.
selected user group (viewer, operator or administrator) for the uploaded file.
Reset to Factory Default Settings
Important
Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP
address, to the factory default values.
Note
The installation and management software tools are available from the support pages on www.axis.com/techsup
To reset the product to the factory default settings:
1. Disconnect power from the product.
3. Keep the control button pressed for about 25 seconds until the status LED indicator turns amber for the second time.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90
5. Using the installation and management software tools, assign an IP address, set the password, and access the product.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > Additional Controller Configuration >
Setup > System Options > Maintenance.
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Troubleshooting
Troubleshooting
Check the Firmware
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The
current firmware version in the Axis product is displayed in the page Setup > Additional Controller Configuration > Basic Setup and
in Setup > Additional Controller Configuration > About.
Upgrade the Firmware
Important
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
• Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the
new firmware) although this is not guaranteed by Axis Communications AB.
Note
• After the upgrade process has completed, the product will restart automatically. If restarting the product manually after
the upgrade, always wait 5 minutes even if you suspect the upgrade has failed.
• Because the database of users, groups, credentials, and other data will be updating after a firmware upgrade, the first
start-up could take a few minutes to complete. The time required is dependent on the amount of data.
• When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before upgrading
the firmware.
To upgrade the product’s firmware:
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website
2. Go to Setup > Additional Controller Configuration > System Options > Maintenance in the product’s webpages.
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.
4. Wait approximately 5 minutes while the product is being upgraded and restarted. Then clear the web browser's cache.
5. Access the product.
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the command line:
arp -s <IP address> <serial number> temp
ping -l 408 <IP address>
In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as
an administrator):
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Troubleshooting
3. Open a browser and type in the product’s IP address. In the page that opens, use the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the
Status indicator.
5. Reinstall the product, referring to the Installation Guide.
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. For instructions, see Installation
When using ARP/Ping
The product is located on a
different subnet
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.
The IP address is being used
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product):
• If you receive: Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the product.
• If you receive: Request timed out, this means that the IP address is available
for use with the Axis product. Check all cabling and reinstall the product.
Possible IP address conflict
with another device on the
same subnet.
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the product.
The product cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address field.
If the password for the user root is lost, the product must be reset to the factory default settings.
The IP address has been
changed by DHCP
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been
changed, use AXIS IP Utility to locate the product on the network. Identify the product using its
model or serial number, or by the DNS name (if the name has been configured).
If required, a static IP address can be assigned manually. For instructions, see Installation Guide
Certificate error when using For authentication to work properly, the date and time settings in the Axis product should be
IEEE 802.1X
The product is accessible locally but not externally
Router configuration
To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal
feature which will attempt to automatically configure the router to allow access to the Axis
.
Firewall protection
Check the Internet firewall with your network administrator.
Default routers required
Check if you need to configure the router settings from Setup > Network Settings or Setup >
Additional Controller Configuration > System Options > Network > TCP/IP > Basic.
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Troubleshooting
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Contact your Axis reseller.
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Technical Specifications
AXIS A1001 Network Door Controller
Item
Specifications
Function/group
Models
Readers
Doors
AXIS A1001 Network Door Controller
Door controller
Up to 2 readers per controller (Wiegand, RS485 (OSDP) with supported card formats
1–2 doors per controller1
Credentials
Up to 15 000 with third-party access management software depending on server
capacity
Event history
Access schedules
I/O interface
30 000 First in First out (FIFO) per controller
Unlimited or third-party software dependent
Digital I/O
Reader I/0: DC output: 2x 12 V DC output max 300 mA; 2x 4 configurable
inputs/outputs, (digital input: 0 to max 40 V DC, digital output: 0 to max 40 V DC,
open drain, max 100 mA)
Reader data: RS485 full duplex, RS485 half duplex, Wiegand
Auxiliary: 1x 3.3 V DC output, max 100 mA, 2x configurable inputs/output (digital
input: 0 to max 40 V DC, digital output: 0 to max 40 V DC, open drain, max 100 mA)
Door connectors: 2x 2 input for door monitors and REX (digital input: 0 to
max 40 V DC)
I/O functionality
Security
Preconfigured for readers and door monitors, Input trigger, Output toggle/pulse
Network
Password protection, IP address filtering, HTTPS2 encryption, IEEE 802.1X network
access control, digest authentication, user access log
Supported protocols
IPv4, HTTP, HTTPS2, TLS2, QoS layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,
DHCP, ARP, SOCKS
System
Integration
Application
Open API for software integration, including VAPIX®; specifications available at
ONVIF Profile C, specifications available at www.onvif.org
Support for access control as a service with One-Click Connection
Events & Alarms Tamper detection
Removal of unit cover/tamper front
Removal of unit from wall/tamper back
Reader tamper
Event log
Configurable by time and topic, Alarm acknowledgement
Event actions
Event triggers
Notification via email, HTTP and TCP, External output port, Status LED
Access Point: Access point enabled
Configuration: Access point changed, Access point removed, Area changed, Area
removed, Door changed, Door removed
Door: Door alarm, Door double-lock monitor, Door lock monitor, Door mode, Door
monitor, Door warning
Event Logger: Alarm
Hardware: Casing open, Network, peer connection
Input Signal Digital input port, Manual trigger, Virtual inputs
Schedule: Interval, Pulse
System: System ready
Time: Recurrence, Use schedule
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Item
Specifications
Function/group
General
Casing
Software
Plastic
Configuration and basic access control management through Internet Explorer,
Firefox, Chrome, or Safari
Memory
Power
256 MB RAM, 4 Gbit Flash
Power in: 10–30 V DC, max 26 W or Power over Ethernet
IEEE 802.3af/802.3at Type 1 Class 3
Power out & relay: 1x 12 V DC, max 500 mA 1x solid state relay 30 V DC,
max 700 mA
Power out lock: 2x 12 V DC, max 500 mA1
Connectors
RJ45 10BASE-T/100BASE-TX
Terminal blocks: DC power, 10 Inputs/Outputs, RS485/Wiegand, Relay
Cable size for connectors: CSA: AWG 28–16, CUL/UL: AWG 30–14
Operating conditions
Approvals
0 °C to 50 °C (32 °F to 122 °F)
Humidity 20–85% RH (non-condensing)
EN 55022 Class B, EN 50130-4, EN 61000-3-2, EN 61000-3-3, EN 55024,
EN 61000-6-1, EN 61000-6-2FCC Part 15 Subpart B Class B
ICES-003 Class B
C-tick AS/NZS CISPR22 Class B
VCCI Class B
IEC/EN/UL 60950-1, UL 294, UL 2043, EN 50581
Dimensions (HxWxD)
Weight
45.5 x 180 x 180 mm (1.8 x 7.1 x 7.1 in)
500 g (1.1 lb)
Included accessories
Languages
Connector kit, Cable ties, Installation Guide
English, German, French, Spanish, Italian
Warranty
Axis 3-year warranty with possibility to extend up to 5 years, see
Optional accessories
AXIS T8120 Midspan 15 W
AXIS T8128 PoE Splitter 24 V (requires 30 W midspan)
AXIS T8129 PoE Extender Mains adaptor 24 V DC
AXIS T98A15-VE Surveillance Cabinet3
1. Power consumption dependent; max load for readers and other equipment is 7.5 W with PoE and 14 W with 10–30 V DC.
software written by Eric Young ([email protected])
3. In outdoor installations combining AXIS A1001 and AXIS T98A15-VE, the allowed maximum voltage is 30 V DC.
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
AXIS Entry Manager
Item
Specifications
Function/group
Models
AXIS A1001 with built-in web-based software
Up to 2 readers per controller1 (Wiegand, RS485 (OSDP) with supported card formats
Door controller
Readers
1–33
Controllers
Credentials
Event history
Up to 400
30 000 First in First out (FIFO) per system
Digital I/O
I/O interface
Reader I/0: DC output: 2x 12 V DC output max 300 mA; 2x 4 configurable
inputs/outputs, (digital input: 0 to max 40 V DC, digital output: 0 to max 40 V DC,
open drain, max 100 mA)
Reader data: RS485 full duplex, RS485 half duplex, Wiegand
Auxiliary: 1x 3.3 V DC output, max 100 mA, 2x configurable inputs/output (digital
input: 0 to max 40 V DC, digital output: 0 to max 40 V DC, open drain, max 100 mA)
Door connectors: 2x 2 input for door monitors and REX (digital input: 0 to
max 40 V DC)
I/O functionality
Security
Preconfigured for readers and door monitors, Input trigger, Output toggle/pulse
Network
Password protection, IP address filtering, HTTPS2 encryption, IEEE 802.1X network
access control, digest authentication, user access log
Supported protocols
IPv4, HTTP, HTTPS2, TLS2, QoS layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,
DHCP, ARP, SOCKS
Events & Alarms Tamper detection
Removal of unit cover/tamper front
Removal of unit from wall/tamper back
Reader tamper
Event log
Configurable by time and topic, Alarm acknowledgement
Event actions
Event triggers
Notification via email, HTTP and TCP, External output port, Status LED
Access Point: Access point enabled
Configuration: Access point changed, Access point removed, Door changed, Door
removed
Door: Door alarm, Door double-lock monitor, Door lock monitor, Door mode, Door
monitor, Door warning
Event Logger: Alarm
Hardware: Casing open, Network, peer connection
Input Signal Digital input port, Manual trigger, Virtual inputs
Schedule: Interval, Pulse
System: System ready
Time: Recurrence, Use schedule
System features Access schedules
Unlimited
Installation &
Configuration
Configuration wizard, configuration verification, Color-coded connectors, I/O
assignment print-out, Automatic controller discovery, Instant feedback of missing
configuration data
Administration
Languages
Drag-and-drop operation with flexible assignment of doors and user groups,
Retrieve credentials from reader, Manual access/lock/unlock, Import of users
English, German, French, Spanish, Italian
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Item
Specifications
Function/group
General
Casing
Software
Plastic
Configuration and basic access control management through Internet Explorer,
Firefox, Chrome, or Safari
Memory
Power
256 MB RAM, 4 Gbit Flash
Power in: 10–30 V DC, max 26 W or Power over Ethernet
IEEE 802.3af/802.3at Type 1 Class 3
Power out & relay: 1x 12 V DC, max 500 mA 1x solid state relay 30 V DC,
max 700 mA
Power out lock: 2x 12 V DC, max 500 mA1
Connectors
RJ45 10BASE-T/100BASE-TX
Terminal blocks: DC power, 10 Inputs/Outputs, RS485/Wiegand, Relay
Cable size for connectors: CSA: AWG 28–16, CUL/UL: AWG 30–14
Operating conditions
Approvals
0 °C to 50 °C (32 °F to 122 °F)
Humidity 20–85% RH (non-condensing)
EN 55022 Class B, EN 50130-4, EN 61000-3-2, EN 61000-3-3, EN 55024,
EN 61000-6-1, EN 61000-6-2FCC Part 15 Subpart B Class B
ICES-003 Class B
C-tick AS/NZS CISPR22 Class B
VCCI Class B
IEC/EN/UL 60950-1, UL 294, UL 2043, EN 50581
Dimensions (HxWxD)
Weight
45.5 x 180 x 180 mm (1.8 x 7.1 x 7.1 in)
500 g (1.1 lb)
Included accessories
Warranty
Connector kit, Cable ties, Installation Guide
Axis 3-year warranty with possibility to extend up to 5 years, see
Optional accessories
AXIS T8120 Midspan 15 W
AXIS T8128 PoE Splitter 24 V (requires 30 W midspan)
AXIS T8129 PoE Extender Mains adaptor 24 V DC
AXIS T98A15-VE Surveillance Cabinet3
1. Power consumption dependent; max load for readers and other equipment is 7.5 W with PoE and 14 W with 10–30 V DC.
software written by Eric Young ([email protected])
3. In outdoor installations combining AXIS A1001 and AXIS T98A15-VE, the allowed maximum voltage is 30 V DC.
Connectors
For connection diagrams and information about the hardware pin chart generated through the hardware configuration, see
The following section describes the connectors’ technical specifications.
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Reader Data Connector
6-pin terminal block supporting RS485 and Wiegand protocols for communication with the
reader.
The RS485 ports support:
• Two-wire RS485 half duplex
• Four-wire RS485 full duplex
The Wiegand ports support:
• Two-wire Wiegand
Function
Pin
1
Notes
RS485
A-
For full duplex RS485
For half duplex RS485
2
B+
3
RS485
A-
For full duplex RS485
For half duplex RS485
4
B+
5
Wiegand
For Wiegand
D0 (Data 0)
D1 (Data 1)
6
Important
The recommended maximum cable length is 30 m (98.4 ft).
Reader I/O Connector
6-pin terminal block for:
• Auxiliary power (DC output)
• Digital Input
• Digital Output
• 0 V DC (-)
Pin 3 on the reader I/O connectors can be supervised. If the connection is interrupted, an event
is activated. To use supervised inputs, install end of line resistors. Use the connection diagram
for supervised inputs. See page 62.
Function
0 V DC (-)
DC output
Pin
1
Notes
Specifications
0 V DC
2
For powering auxiliary equipment.
Note: This pin can only be used as power out.
12 V DC
Max load = 300 mA
3–6
Digital input — Connect to pin 1 to activate, or leave
floating (unconnected) to deactivate.
0 to max 40 V DC
Configurable (Input
or Output)
Digital output — Connect to pin 1 to activate, or leave 0 to max 40 V DC, open drain,
floating (unconnected) to deactivate. If used with an
inductive load, e.g. a relay, a diode must be connected
in parallel with the load, for protection against voltage
transients.
100 mA
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Door Connector
Two 4-pin terminal blocks for door monitoring devices (digital input).
All door input pins can be supervised. If the connection is interrupted, an alarm is triggered. To
use supervised inputs, install end of line resistors. Use the connection diagram for supervised
inputs. See page 62.
Function
0 V DC (-)
Input
Pin
Notes
Specifications
0 V DC
1, 3
2, 4
For communicating with door monitor.
0 to max 40 V DC
Digital input — Connect to pin 1 or 3 respectively to
activate, or leave floating (unconnected) to deactivate.
Note: This pin can only be used for input.
Auxiliary Connector
4-pin configurable I/O terminal block for:
• Auxiliary power (DC output)
• Digital Input
• Digital Output
• 0 V DC (-)
Function
0 V DC (-)
DC output
Pin
1
Notes
Specifications
0 V DC
2
For powering auxiliary equipment.
Note: This pin can only be used as power out.
3.3 V DC
Max load = 100 mA
3–4
Configurable
(Input or Output)
Digital input — Connect to pin 1 to activate, or leave
floating (unconnected) to deactivate.
0 to max 40 V DC
Digital output — Connect to pin 1 to activate, or leave 0 to max 40 V DC, open drain,
floating (unconnected) to deactivate. If used with an
inductive load, e.g. a relay, a diode must be connected
in parallel with the load, for protection against voltage
transients.
100 mA
Power Connector
2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant
limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output
current limited to ≤5 A.
Function
0 V DC (-)
DC input
Pin
Notes
Specifications
1
0 V DC
2
For powering controller when not using Power over
Ethernet.
Note: This pin can only be used as power in.
10–30 V DC, max 26 W
Max load on outputs = 14 W
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Network Connector
RJ45 Ethernet connector. Supports Power over Ethernet (PoE). Use Category 5e cables or higher.
Function
Specifications
Power and Ethernet
Power over Ethernet IEEE 802.3af/802.3at Type 1 Class 3, 44–57 V DC
Max load on outputs = 7.5 W
Power Lock Connector
4-pin terminal block for powering one or two locks (DC output). The lock connector can also
be used to power external devices.
Connect locks and loads to the pins according to the hardware pin chart generated through
the hardware configuration.
Function
Pin
Notes
Specifications
1, 3
2, 4
0 V DC
0 V DC (-)
0 V DC, floating, or
12 V DC
For controlling up to two 12 V locks. Use the hardware 12 V DC
Max total load = 500 mA
Power & Relay Connector
6-pin terminal block with built-in relay for:
• External devices
• Auxiliary power (DC output)
• 0 V DC (-)
Connect locks and loads to the pins according to the hardware pin chart generated through
the hardware configuration.
Function
0 V DC (-)
Relay
Pin
Notes
Specifications
1, 4
2–3
0 V DC
For connecting relay devices. Use the hardware pin
The two relay pins are galvanically separated from the
rest of the circuitry.
Max current = 700 mA
Max voltage = +30 V DC
5
6
12 V DC
24 V DC
For powering auxiliary equipment.
Max voltage = +12 V DC
Max load = 500 mA
Note: This pin can only be used as power out.
Not used
Tampering Alarm Pin Header
Two 2-pin headers for bypassing:
• Back tampering alarm (TB)
• Front tampering alarm (TF)
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Function
Pin
Notes
1–2
1–2
Back tampering alarm
Front tampering alarm
To bypass the front and back tampering alarm simultaneously, connect jumpers
between TB 1, TB 2 and TF 1, TF 2 respectively. Bypassing the tampering alarms
means that the system will not identify any tampering attempts.
Note
Both the front and back tampering alarms are connected by default. The casing open trigger can be configured to perform an
action if the door controller is opened or if the door controller is removed from the wall or ceiling. For information about how
Connection Diagrams
Connect devices according to the hardware pin chart generated through the hardware configuration. For more information about
Auxiliary Connector
1
2
A
B
0 V DC (-)
DC output: 3.3 V, max 100 mA
I/O configured as input
I/O configured as output
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AXIS A1001 Network Door Controller & AXIS Entry Manager
Technical Specifications
Supervised Inputs
To use supervised inputs, install end of line resistors. This applies to all supervised inputs. For information about limitations and
updates, see the product’s release notes.
i
ii
Input
0 V DC (-)
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