Axis Communications Digital Camera AXIS 211W User Manual
AXIS 211W  
Network Camera  
User’s Manual  
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AXIS 211W - Table of contents  
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Unit connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Using the Network Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Set the password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Accessing the AXIS 211W from the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
How to stream MPEG-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
MPEG-4 clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Motion JPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Accessing the Setup tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
AXIS Media Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Video and Image settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Image Appearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Overlay/Mask Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Advanced - Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Advanced - MPEG-4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Enable Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Audio Channels - Audio mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Audio Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Audio Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
HTML Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
External Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Event Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Configuring Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Motion Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Port Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
System Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Date & Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Network - Basic TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Network - Advanced TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
SOCKS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
QoS (Quality of Service). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
SMTP (email) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
UPnP™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Check your operating system’s documentation for enabling UPnP™ . . . . . . . . . . . . . . . . . 33  
RTP / MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Bonjour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
LED Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Resetting to the Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
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AXIS 211W - Table of contents  
I/O Terminal Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Connection diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
General performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Optimizing your system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
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AXIS 211W - Product Features  
Product Features  
AXIS 211W is a professional wireless network camera capable of simultaneous Motion JPEG and MPEG-4  
streams in full VGA resolution at up to 30 frames per second. It uses a progressive scan sensor, which drastically  
reduces motion blur compared to traditional NTSC/PAL cameras providing interlaced video. When connected to  
a fixed network it can be powered using Power over Ethernet (PoE).  
AXIS 211W has advanced security and network management facilities both in fixed and wireless network mode.  
In wireless mode it has full support for both Wired Equivalent Privacy (WEP) and Wi-FI Protected Access  
(WPA/WPA2) making it one of the most secure wireless network cameras on the market.  
The removable antenna gives a more flexible solutin that enables the use of a directional antenna indoors or  
allows for installation of the AXIS 211W in an outdoor housing with an external antenna.  
Key features  
• Professional wireless network capabilities  
• Superior image quality with progressive scan  
• Simultaneous Motion JPEG and MPEG-4  
• Flexible installation solution  
• Two-way audio support  
• Powerful event management  
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AXIS 211W - Product Features  
Overview  
Antenna  
Status indicator LED and  
Internal microphone  
Tele/wide puller  
Focus puller  
Rear panel  
Network  
connector  
Power  
connector  
I/O terminal  
connector  
Antenna  
connector  
DC-Iris  
control cable  
Underside  
Audio in Audio out  
Serial number  
Control button  
Power indicator LED  
Network indicator LED  
Dimensions  
HxWxD = 38 x 88 x180 mm (1.5" x 3.5" x 7")  
Weight =260g (0.57 lb) (without antenna)  
Wireless indicator LED  
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AXIS 211W - Unit connectors  
Unit connectors  
Antenna connector - Reverse SMA connector for antenna.  
Network connector - auto-MDIX, RJ-45 Ethernet connector. Using shielded cables is recommended.  
Power connector - Mini DC connector. 7 - 20V DC, max 5W. See product label for ± connection.  
Audio in - 3.5mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo  
signal).  
Audio out - Audio output (line level) that can be connected to a public address (PA) system or an active speaker  
with a built-in amplifier. A pair of headphones can also be attached. A stereo connector must be used for the  
audio out.  
I/O terminal connector - Used in applications for, e.g. motion detection, event triggering, time lapse recording  
and alarm notifications  
LED Indicators  
After completion of the startup and self test routines, the multi-colored Wireless, Network, Status, and Power  
LED indicators show as follows:  
LED  
Color  
Indication  
Wireless  
Green  
Red  
Steady for connection to a wireless network. Flashes for network activity.  
Steady for no wireless network connection. Flashes when scanning for wireless net-  
works.  
Unlit  
Wired mode.  
Network Green  
Amber  
Steady for connection to a 100 Mbit/s network. Flashes for network activity.  
Steady for connection to 10 Mbit/s network. Flashes for network activity.  
No network connection.  
Unlit  
Status  
Green  
Steady green for normal operation.  
Note: The Status LED can be configured to be unlit during normal operation, or to  
flash only when the camera is accessed. To configure, go to Setup > System  
Options > LED settings. See the online help files for more information.  
Amber  
Red  
Steady during startup, during reset to factory default or when restoring settings.  
Slow flash for failed upgrade.  
Power  
Green  
Amber  
Normal operation.  
Flashes green/amber during firmware upgrade.  
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AXIS 211W - Using the Network Camera  
Using the Network Camera  
This document includes instructions for using and managing the AXIS 211W. For instructions on how to install  
the AXIS 211W on your network refer to the Installation Guide which is supplied with the product in the printed  
format or in PDF format from the Axis Web site at http://www.axis.com  
The AXIS 211W can be used with most standard operating systems and browsers. The recommended browser is  
Microsoft Internet Explorer with Windows, Safari with Macintosh, and Firefox with other operating systems.  
Accessing the AXIS 211W  
1. Start a Web browser.  
2. Enter the IP address or host name of the camera in the browser’s  
Location/Address field. Enter the user name and password set by the administrator.  
3. A video image is displayed in your Web browser.  
Notes: • To be able to view streaming video in Microsoft Internet Explorer, you must set your Web browser to allow ActiveX controls. If your working  
environment restricts the use of additional software components, you can configure the AXIS 211M to use a Java applet for updating images. Please  
refer to the online help files for more information.  
• The layout of the Live View page may have been customized to specific requirements. Consequently, some of the examples and functions featured here  
may differ from those displayed on your own Live View page.  
Set the password  
When accessing the AXIS 211W for the first time, the ‘Configure Root Password’ dialog  
will be displayed.  
1. Enter a password and then re-enter it, to confirm the spelling.  
Click OK.  
2. Enter the user name root in the dialog as requested.  
Note: The default administrator user name root cannot be deleted.  
3. Enter the password as set above, and click OK. If the password is lost, the AXIS 211W must be reset to  
the factory default settings. See page 35.  
4. If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video stream in  
Internet Explorer. You will need administrator rights on the computer to do this.  
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AXIS 211W - Using the Network Camera  
Accessing the AXIS 211W from the Internet  
Once configured, your AXIS 211W is accessible on your local network (LAN). To access the camera from the  
Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port.  
To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow  
access to the camera. This is enabled from Setup > System Options > Network > TCP/IP Advanced.  
For more information, see NAT traversal (port mapping) for IPv4, on page 30. See also the AXIS Internet  
Dynamic DNS Service at www.axiscam.net or, for Technical notes on this and other topics, visit the Axis  
Support Web at www.axis.com/techsup  
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AXIS 211W - Using the Network Camera  
The Live View Page  
Depending on whether or not the Live View page has been customized, the buttons described below may or may  
not be visible.  
w
The Video Format drop-down list allows the video format on the Live View page to be  
temporarily changed.  
The Output buttons control the  
output directly from the Live  
View page. These buttons are  
configured under Setup > Live  
View Config > Layout.  
Pulse - click this button to activate the output for a defined  
period of time, e.g. to switch on a light for 20 seconds.  
Active/Inactive - click these buttons to manually start and stop a  
connected device, e.g. switch a light on/off.  
These buttons start and stop the Sequence Mode. This mode is created in Setup > Live View  
Config > Sequence mode, and automatically displays the view from 2 or more video sources at set  
intervals.  
From the Source list, select the desired external video source. Note that Sequence Mode  
must be stopped before selecting a source from this list.  
The Trigger buttons can trigger an event directly from the Live View page. These are configured  
under Setup > Live View Config > Layout.  
The Snapshot button saves a snapshot of the image currently being displayed. Right-click on the  
video image to save it in JPEG format on your computer. This button is intended for use when the  
AMC viewer toolbar is not available.  
The AMC (AXIS Media Control) viewer toolbar is available in Microsoft Internet Explorer for Windows only.  
It displays the following buttons:  
Play/Stop button - starts and stops the live video stream.  
Snapshot button - saves a snapshot of the video image currently being displayed. The Snapshot function  
and the target directory for saving snapshots can be configured from the AMC Control Applet in the  
Windows Control Panel (Internet Explorer only).  
View Full Screen button - makes the image fill the entire screen area. No other windows will be visible.  
Press Esc (Escape) on the keyboard to exit full screen.  
Click the Record button to start an MPEG-4 recording (only available when viewing MPEG-4).  
AMC audio controls  
There are audio controls for controlling the client computer’s speaker output. These controls are only available  
when audio is enabled, see AXIS Media Control (AMC), on page 13 and Audio Settings, on page 18.  
Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and  
microphone, respectively.  
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AXIS 211W - Using the Network Camera  
Use the sliders to control the volume on the speaker and microphone. The volume can be set  
between 0 and 100.  
When using Half-duplex mode, this button toggles between allowing you to speak and listen. The  
first icon indicates that you can talk and the speaker attached to the camera will play your voice.  
The second indicates that you will hear audio from the camera, but no audio will be sent to any web  
clients.  
When in Simplex talk mode, the icon toggles between allowing you to speak and is dimmed when  
you do not want other clients to receive any audio.  
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AXIS 211W - Video Stream  
Video Stream  
The AXIS 211W provides several different image and video stream formats. The type to use depends on your  
requirements and on the properties of your network.  
The Live View page in the AXIS 211W provides access to MPEG-4 and Motion JPEG video streams, as well as  
single JPEG images. Other applications and clients can also access these video streams/images directly, without  
going via the Live View page.  
How to stream MPEG-4  
This video compression standard makes good use of bandwidth, and can provide DVD-quality video streams at  
less than 1 Mbit/s. Note that the image settings of the MPEG-4 stream are the same for all clients.  
Deciding on the combination of protocols and methods to use depends on your viewing requirements, and on  
the properties of your network. The available options in AMC are:  
Unicast RTP  
This unicast method (RTP over UDP) should be your  
first consideration for live video when using Unicast,  
especially when it is important to always have an  
up-to-date video stream, even if some images are  
dropped.  
Unicasting is used for video-on-demand  
broadcasting, so that there is no video traf-  
fic on the network until a client connects  
and requests the stream.  
Note: There is a maximum of 20 simulta-  
neous viewers.  
RTP over RTSP  
This unicast method (RTP tunneled over RTSP) is use-  
ful as it is relatively simple to configure firewalls to  
allow RTSP traffic.  
RTP over RTSP over HTTP  
Multicast RTP  
This unicast method can be used to traverse firewalls.  
Firewalls are commonly configured to allow the HTTP  
protocol, thus allowing RTP to be tunneled.  
This multicast method (RTP over UDP) should be your  
Multicasting provides the most efficient  
first consideration for live video when using Multicast, usage of bandwidth, especially when there  
especially when it is important to always have an  
up-to-date video stream, even if some images are  
dropped.  
are large numbers of clients viewing simul-  
taneously. Note however, that a multicast  
broadcast cannot pass a network router  
unless the router is configured to allow this.  
It is thus not possible to multicast over, e.g.  
the Internet.  
AMC will negotiate with the camera to determine exactly which transport protocol to use in the order listed  
above. This order can be changed and the options disabled, to suit any specific requirements.  
Important!  
MPEG-4 is licensed technology. The AXIS 211W includes one viewing client license. Installing additional  
unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis  
reseller.  
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AXIS 211W - Video Stream  
MPEG-4 clients  
AXIS Media Control (AMC)  
The recommended method of accessing live video (MPEG-4 and Motion  
JPEG) from the AXIS 211W is to use the AXIS Media Control (AMC) in  
Microsoft Internet Explorer in Windows.  
The AMC control panel can be used to configure various video and audio  
settings. Please see the readme file included in the tool for more  
information.  
The AMC control panel is automatically installed on first use, after which  
it can be configured. Open the AMC Control Panel from:  
• Windows Control Panel (from the Start menu)  
• Alternatively, right-click the video image in Internet Explorer and  
click Settings in the menu.  
For more information on the AMC settings, please refer to the AXIS  
Media Control User’s Manual available from the Axis Web site at  
http://www.axis.com  
QuickTime™ & Real Player™  
To access the video stream from, e.g. QuickTime™ or Real Player™ the following paths can be used:  
• rtsp://<ip>/mpeg4/media.amp  
• rtsp://<ip>/mpeg4/media.3gp  
Notes: • The AXIS 211W supports QuickTime 6.5.1 (or later) and Real Player 10.5 (or later)  
• QuickTime adds latency to the video and audio stream (up to 3 seconds)  
• It may be possible to use other players to view the MPEG-4 stream using the paths above, although this is not guaranteed by  
Axis Communications AB  
Motion JPEG  
This format uses standard JPEG still images for the video stream. These images are then displayed and updated  
at a rate sufficient to create a stream that shows constantly updated motion.  
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and  
access to each and every individual image contained in the stream. The recommended method of accessing  
Motion JPEG live video from the AXIS 211W is to use the AXIS Media Control (AMC) in Microsoft Internet  
Explorer in Windows. Note also that multiple clients accessing Motion JPEG streams can use different image  
settings.  
Alternative methods of accessing the video stream  
Video/images from the AXIS 211W can also be accessed in the following ways:  
• Motion JPEG server push (if supported by the client, e.g. Firefox). This option maintains an open HTTP con-  
nection to the browser and sends data as and when required, for as long as required.  
• Still JPEG images in a browser. Enter, e.g. the path: http://<ip>/axis-cgi/jpg/image.cgi?resolution=320x240  
• Windows Media Player. This requires AMC and the MPEG-4 viewing client to be installed. The paths that can  
be used are listed below in the order of preference.  
• Unicast via RTP: axrtpu://<ip>/mpeg4/media.amp  
• Unicast via RTSP: axrtsp://<ip>/mpeg4/media.amp  
• Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/mpeg4/media.amp  
• Multicast: axrtpm://<ip>/mpeg4/media.amp  
Note: <ip> = IP address  
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AXIS 211W - Configuration  
Configuration  
This section describes how to configure the camera, and is intended for product Administrators and Operators.  
For a description of user access rights, see Security, on page 27.  
The camera is configured from Setup, from a standard browser.  
The descriptions below show examples of the features available in the AXIS 211W. For details of each setting,  
please refer to the online help available from the Setup tools. Click  
to access the online help.  
Accessing the Setup tools  
Follow the instructions below to access the Setup tools from a browser.  
1. Start your browser and enter the IP address or host name of the camera in the location/address field.  
2. The Live View page is now displayed. Click Setup to display the Setup tools.  
Setup tools  
AXIS Media Control  
The AXIS Media Control (AMC) is automatically installed the first time the camera is accessed from Microsoft  
Internet Explorer. The AMC control panel can be opened by right-clicking on the video image on the Live View  
page. The control panel can be used to configure various video and audio settings.  
For more information, see the AMC User’s Manual, available on the CD supplied with this product, or from  
www.axis.com/techsup  
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AXIS 211W - Video and Image settings  
Video and Image settings  
The following descriptions show examples of some of the features  
available in the AXIS 211W. For details of each setting, please refer  
to the online help available from the setup tools. Click  
the online help  
to access  
Image Appearance  
Use these settings to change the image as required. The image can be  
rotated, the image resolution and compression can be adjusted, and  
the white balance can be changed.  
The configuration of the video image will affect the camera’s overall  
performance, depending on how it is used and on the available  
bandwidth. Setting higher resolution and lower compression  
improves video image quality, but increases the amount of  
bandwidth used.  
Refer to the online help for further information on these settings.  
Text Overlay Settings  
Use these settings to include text and date  
and time overlays.  
Text, date and  
time overlays  
These overlays are included on one line, at  
the top or bottom of the video image.  
Overlay image  
Video Stream  
Define the maximum video stream time  
per session in seconds, minutes or hours.  
When the set time has expired, a new  
stream can be started by refreshing the  
page in the browser. For unlimited video  
stream time, select the Unlimited radio  
button. Note that the maximum video  
stream time does not apply to clients  
connecting via multicast.  
The frame rate allowed to each viewer can also be limited, to avoid bandwidth problems on the network. To  
allow the highest available frame rate, select the Unlimited radio button.  
For a preview of the image before saving, click Test. When satisfied with the settings, click Save. Please note  
that the preview image will be in JPEG format, even though the settings are valid both for Motion JPEG and  
MPEG-4.  
Please refer to the online help for more information.  
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AXIS 211W - Video and Image settings  
Overlay/Mask Settings  
Overlay/Mask Type  
The following options are available for overlays and masks:  
• Uploaded image as overlay  
• Configurable areas as privacy mask  
Uploaded image as overlay is a text and/or a static image superimposed over the video image, for extra  
information.  
To upload an overlay image to the camera:  
1. Select the type of overlay to use in Overlay/Mask Type.  
2. In the field Upload own image, click the Browse button and locate the image file on your computer or  
server.  
3. Click the Upload button and follow the on-screen instructions.  
To use an already uploaded image:  
1. Select an uploaded image from the Use image drop-down list.  
2. Place the image at the required location by entering the x and y coordinates.  
3. Click Save.  
Overlay image requirements  
Image Formats  
Image Size  
•
•
Windows 24-bit BMP (full color)  
Windows 4-bit BMP (16 colors)  
The height and width of the overlay image in  
pixels must be exactly divisible by 4.  
The height and width of the overlay image in  
pixels must be exactly divisible by 16.  
There are a number of limitations when using overlay images, such as the size and positioning of images. Please  
refer to the online help for more information.  
Configurable areas as privacy mask are configurable areas of solid color that can be used to block out certain  
parts of the video image.  
Advanced - Camera Settings  
This page contains settings for fine-tuning the video image. These include the color level, brightness, sharpness  
and exposure control. DC-Iris should always be enabled, except when focusing, or when using a non-DC-Iris  
lens.  
Please see the online help for further information on these settings.  
Low Light Behavior  
Low light conditions can reduce image quality and increase bandwidth usage. The Low Light Behavior settings  
define the balance between image quality and frame rate. During low light conditions, experiment with the  
settings Exposure priority, Max exposure time and Max gain until you achieve an acceptable image quality at  
the required frame rate.  
Exposure priority defines the balance between image quality and the frame rate. Higher image quality may  
reduce frame rate and increase motion blur. A prioritized frame rate may instead increase image noise.  
By increasing the Max exposure time the quality of the image will increase, but the frame rate will decrease.  
There may also be an increase of motion blur.  
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AXIS 211W - Video and Image settings  
Max gain, measured in decibels (dB), describes the amount of amplification applied to the visual information in  
the image. A high level of amplification will provide viewable images in very low light, but will increase image  
noise.  
To prioritize image quality, choose Prioritize image quality from the drop-down box Exposure priority, and  
lower the Max gain. If this does not produce the desired results, increase the Max exposure time.  
To instead prioritize frame rate, choose Prioritize frame rate from the drop-down box Exposure priority and  
reduce the Max exposure time to e.g. 1/25s or 1/30s. The image will darken considerably, but the frame rate  
will be maintained. To increase the image brightness increase the Max gain, but this will also increase the  
amount of image noise.  
Please refer to the online help for more information  
.
Advanced - MPEG-4 Settings  
GOV Settings  
The GOV structure describes the composition of the MPEG-4 video stream. Setting the GOV-length to a high  
value saves considerably on bandwidth. The Cyclic refresh parameter gives a smoother bit rate and can be  
useful if bandwidth is limited.  
Note: Cyclic refresh should not be enabled if Event handling is enabled and the file format is set to MPEG-4 in Upload images/video (see  
Setup > Event configuration > Event settings).  
Bit Rate Control  
Limiting the maximum bit rate is a good way of controlling the bandwidth used by the MPEG-4 video stream.  
Leaving the maximum bit rate as unlimited will provide consistently good image quality, but at the expense of  
increased bandwidth usage whenever there is more activity in the image. Limiting the bit rate to a defined value  
will prevent excessive bandwidth usage, but images will be lost when the limit is exceeded.  
Note that a maximum bit rate can be used for both variable and constant bit rates.  
The bit rate type can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR will adjust the bit rate  
according to the images' complexity, thus using a lot of bandwidth for a lot of activity in the image and less for  
lower activity in the monitored area.  
CBR allows you to set a fixed Target bit rate that will consume a predictable amount of bandwidth, and which  
will not change whatever happens in the image.  
As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame  
rate and image quality will be affected negatively. To go some of the way towards compensating for this, it is  
possible to prioritize either the frame rate or the image quality whenever the bit rate would normally need to be  
increased. Not setting a priority means the frame rate and image quality will be affected approximately equally.  
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AXIS 211W - Audio Settings  
Audio Settings  
The AXIS 211W can transmit audio to other clients using a connected external microphone or the internal  
microphone and can play audio received from other clients via connected speakers. This section describes how  
to configure the basic audio settings for the AXIS 211W, e.g. set the communication mode and adjust the sound  
levels in the microphone and speakers connected to the camera.  
Note: The speakers connected to the audio output must have a built-in amplifier, e.g.  
Client PC  
PC speakers.  
Enable Audio  
Check this box to enable audio in the AXIS 211W.  
TCP/IP Network  
Audio Channels - Audio mode  
Full duplex mode is simultaneous two-way audio where you can  
transmit and receive audio at the same time.  
Example of a network  
Half duplex mode transmits and receives audio in both directions,  
but only in one direction at a time. This means that you must select  
when to receive or transmit audio with the push-to-talk button. To  
using AXIS 211W cameras to transmit  
audio and video across the network.  
speak, press and hold the button (check that the microphone is not muted). When finished speaking, release the  
button and you will receive audio from the other end of the connection.  
Note that the push-to-talk button is configured from AMC. It is also possible to configure the push-to-talk  
button so that it toggles between speaking and listening modes.  
When selecting Simplex - Network Camera speaker only mode, the speaker connected to the camera will play  
audio, but no audio will be transmitted from the camera to other web clients. This could be used to, e.g. provide  
spoken instructions to a person seen in the camera. This mode requires you to use the push-to-talk button.  
Simplex - Network Camera microphone only mode transmits audio only from the AXIS 211W to web clients.  
It will not receive audio from any other web clients. This can be used in remote monitoring, web attractions etc.,  
to provide live audio, as well as video, of a monitored situation.  
When using half duplex, the Send the sound from the active client to all other clients option transmits the  
audio signal from the client that is talking to all the other clients.  
Audio Input  
Audio from a connected microphone or a line source can be connected to the Audio in connector of the AXIS  
211W. The audio source must be set to Microphone or Line depending on the connected device.  
Note: To prevent unauthorized listening, the internal microphone can be disabled by inserting a plug in the Audio in connector.  
The Enable microphone power option provides DC power for an external microphone. If using a small electret  
microphone such as a clip-on mic or a PC microphone, this option needs to be enabled.  
Note: When using a high impedance dynamic microphone Enable microphone power should not be checked. To use a professional micro-  
phone requiring 48V phantom power, you need an external power supply and must use a balanced-unbalanced converter (audio trans-  
former) in between.  
Set Input sensitivity to High or Low depending on the sound level in the monitored area. For example, if the  
AXIS 211W is installed in a noisy environment set the sensitivity to Low. When using an external microphone  
set the Input sensitivity to High if you are using an ordinary, unamplified microphone. Set the sensitivity to  
Low if the connected microphone has a built-in line amplifier.  
Enable microphone power with electret microphones that have no battery. Do not use this setting with a  
dynamic or battery powered microphone.  
Select the desired audio Encoding format G711, G726 or AAC.  
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AXIS 211W - Audio Settings  
Depending on the selected encoding, set the desired Bit rate (audio quality). The settings affects the available  
bandwidth and the audio quality, i.e. a high bit rate setting requires more bandwidth.  
The AXIS 211W can be set to trigger an event if the incoming sound level rises above, falls below or passes the  
set value. The Alarm level is set between 0-100%.  
Audio Output  
If the sound from the speaker is too low or high, adjust the output gain for the active speaker attached to the  
AXIS 211W. When satisfied with the settings, click Save, or click Reset to revert to the previously saved  
settings.  
Advanced Audio  
Advanced audio settings can improve audio quality by speech filtering, echo cancellation or setting the noise  
canceller threshold value or attenuation.  
When enabled the speech filter reduces noise by filtering out all the frequencies below 100HZ and above 3500  
Hz. This improves the sound quality if a person is close to the microphone when talking and will reduce  
background noises.  
Enable echo cancellation to reduce acoustic echoing that can be caused by audio coming from a speaker being  
captured by a microphone.  
Noise canceling is a way of reducing the background noise if the microphone, for example, is set up in a noisy  
environment and you are only interested in hearing a person who is talking close to the microphone. The noise  
canceller attenuation produces maximum noise reduction when set to 18dB of attenuation. Optimize the sound  
quality by listening to the sound and adjusting the attenuation level as required.  
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AXIS 211W - Live View Config  
Live View Config  
These are the tools for deciding the layout of the camera’s  
Live View page. The layout can be set in 3 ways:  
• Use Axis look - the layout is unchanged.  
• Use custom settings - modify the default Live View page  
with your own colors, images etc. Click the Configure  
button and see below.  
• Own Home Page - Use your own custom page as the  
default web page. Click the Configure button and see the  
following page.  
The other settings on this page concern which other features  
to include, e.g. buttons and links. See page 21 for more  
information.  
Customize the default page  
Use custom settings  
Adjust the settings under Modify the Axis look, to  
change the background picture, banner, colors, etc.  
To use your own file for, e.g. a banner, first upload it  
(see the following page) or select External and enter  
the path to the file.  
Note that unchecking the box for Show setup link will  
remove the setup link from the camera’s Home Page.  
The setup tools will then only be accessible by  
entering the full setup address into the address/URL  
field of a browser, i.e.  
http://<ip address>/operator/basic.shtml  
Upload Own Web Files  
Your own background pictures, banners and logos can either be located externally on, e.g. a network server, or  
they can be uploaded to the AXIS 211W itself. Once uploaded, files are shown in the drop-down lists for Own  
(file). Follow these instructions to upload a file.  
1. Click the Upload/Remove button in the Custom settings dialog.  
2. Enter the path to the file, e.g. a file located on your computer or click the Browse button.  
3. Select the user level for the uploaded file. Setting the user access level means that you have complete  
control over which pages can be viewed by which users.  
4. When the path is shown correctly in the text field, click the Upload button.  
All uploaded files are shown in the list in the lower section of this dialog. To remove a file, check the box  
provided next to it and then click the Remove button.  
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AXIS 211W - Live View Config  
Own home page  
From Live View Layout, select the radio button Use custom settings and click Configure.  
Check the box Use own home page at the bottom of this dialog, To use a previously uploaded web page (see  
above) as the default home page, select the page from the drop-down list and click OK.  
User Defined Links  
Enter a descriptive name and enter the URL in the  
provided field.  
Example  
1. Check Show Custom Link 1  
2. Enter a descriptive name, e.g. My Website  
3. Check the radio button for web link.  
4. Enter the web link: e.g. http://www.example.com  
5. Click Save.  
This link will then be shown on the Live View page and  
will open the specified web site.  
User-defined CGI links can be used to issue advanced  
commands via the AXIS VAPIX API (Application  
Programming Interface). For more information, see the  
Developer pages at www.axis.com/developer  
User-defined link  
Action Buttons  
The manual trigger buttons can be used to manually trigger and stop an event from the Live View page. See  
Event Configuration, on page 23.  
Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking  
this button. This button is mainly intended for use with browsers other than Internet Explorer for Windows, or  
when otherwise not using ActiveX to view the video stream. The ActiveX viewing component (AXIS Media  
Control) for Internet Explorer provides its own snapshot button.  
Output Buttons  
These buttons can be used to manually activate the output from the Live View page, e.g. to switch a light on and  
off. There are 2 options for how the output is activated:  
• The Pulse button activates the output for a defined period  
• Active/Inactive displays 2 buttons, one for each action (on/off)  
Default Video Format  
Select default video format from the drop-down list. Checking the box for Show video format selection displays  
a drop-down list on the Live View page allowing you to temporarily change the format.  
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AXIS 211W - Live View Config  
Default Viewer  
When using Microsoft Internet Explorer (IE) for Windows, select your preferred method of viewing moving  
images. The options are:  
• AMC (ActiveX)- This is the best choice for fast image updating in Internet Explorer, but might not be  
possible on computers that have restrictions on the installation of additional software.  
• QuickTime - For use with MPEG-4 only, select this to use the QuickTime plug-in for Microsoft Internet  
Explorer.  
• Java applet - This alternative uses a Java applet to update the images in the browser.  
• Still Image - Displays still images only. Hit the Refresh button in your browser to view a new image.  
When using any other browser than Internet Explorer for Windows, select the appropriate method from the  
drop-down list for viewing images. The available options are similar to Internet Explorer except for Server  
Push. With this method, the camera maintains and controls an open HTTP connection to the browser and sends  
data as and when required for as long as required. Please see the online help  
for more information.  
HTML Examples  
You can add live video from the camera to your own web site. The camera can transmit a Motion JPEG or  
unicast MPEG-4 stream to up to 20 simultaneous connections, although an administrator can restrict this to  
fewer. If multicast MPEG-4 is used, the video stream will be available to an unlimited number of viewers  
connected to the parts of the network where multicast is enabled. Please note that a separate MPEG-4 license is  
required for each viewer.  
Enter the Video Format, Image Type, Image size and other settings to suit your Web page and click Update.  
The camera then generates the required source code for your configuration. Copy this code and paste it into  
your own Web page code.  
External Video  
The camera can also display video images from other Axis network cameras and video servers, directly on the  
Live View page. These are known as External Video sources. These external video sources are available from the  
drop-down list on the Live View page.  
Click the Add button to open the External Video Source Setup dialog, which is used to make all the necessary  
settings. Enter the IP address or host name of the external video source you wish to add. Depending on the  
external source, select either MPEG-2, MPEG-4 or Motion JPEG as the type of video stream to receive.  
Example of a path to an external video source:  
http://192.168.0.125/axis-cgi/mjpeg/video.cgi  
Sequence Mode  
The Live View page can be configured to cycle through the internal and selected external video sources, in  
order, or randomly.  
Select the desired video sources and enter the time in seconds to display each source (up to 59 minutes).  
Click Save.  
The Sequence buttons that appear on the Live View page are used to start and stop the sequence mode.  
Please see the online help for more information.  
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AXIS 211W - Event Configuration  
Event Configuration  
An event in the camera is when an alarm or a schedule activates an action to be performed. In the AXIS 211W  
event types are defined as triggered or scheduled and is the set of parameters (or conditions) that specifies  
how, when and which actions will be performed. A common action is the camera uploads images when an alarm  
occurs.  
This section describes how to set up event servers and event types, in other words, how to configure the camera  
to perform certain actions when events occur.  
Definitions  
A set of parameters describing how and when the camera will  
perform certain actions  
Event type  
An event is started by a signal from an external device, such as a  
Triggered Event - see page 24  
door switch or motion sensor.  
Scheduled Event - see page 24 An event is pre-programmed to start at a specific time.  
What occurs when the event triggers, for example upload images  
to an FTP server or e-mail a notification.  
Action  
Event Servers  
Event Servers are used to receive, e.g. uploaded image files and/or notification messages. To set up Event server  
connections in your camera, go to Setup > Event Configuration > Event Servers and enter the required  
information for the required server type.  
Server type  
Purpose  
Information required  
•
•
•
•
•
•
Descriptive name of your choice  
Network address (IP address or host name)  
User name and password (for FTP server)  
Upload path, e.g. images/  
FTP Server  
•
Receives uploaded images  
Port number  
Use passive mode if there is a firewall between the camera  
and FTP server  
•
Use temporary file if your FTP server doesn’t allow an existing  
file to be overwritten by a new file with the same name  
•
•
•
•
•
Descriptive name of your choice  
URL (IP address or host name)  
User name and password (for HTTP server)  
Proxy address/Proxy port (if required)  
Proxy User name and password (if required)  
•
•
Receives notification messages  
Receives uploaded images  
HTTP Server  
TCP Server  
•
•
•
Descriptive name of your choice  
Network address (IP address or host name)  
Port number  
•
Receives notification messages  
For details on each setting, please see the online help  
available from each web page.  
When the setup is complete, the connection can be tested by clicking the Test button (the connection test takes  
approximately 10 seconds).  
Configuring Event Types  
An Event Type describes how and when the camera will  
perform certain actions.  
Example: If somebody passes in front of the camera and an event that uses  
motion detection has been configured to act on this, the camera can, e.g.  
record and save images to an FTP server, and/or send a notification e-mail to  
a pre-configured e-mail address with a pre-configured message. Images can  
be sent as e-mail attachments.  
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AXIS 211W - Event Configuration  
Triggered Event  
A Triggered event can be activated by:  
• Input port - a switch (e.g. a push button) connected to the camera  
• Manual trigger - a manually activated action, e.g. from an action button in the web interface  
• Detected movement in a configured motion detection window  
• Audio alarm  
• On boot - when the AXIS 211W is started.  
How to set up a triggered event  
This example describes how to set the camera to upload images when, e.g. the main door is opened:  
1. Click Add triggered on the Event types page.  
2. Enter a descriptive name for the event, e.g. Main door open.  
3. Set the priority - High, Normal or Low (see the online help).  
4. Set the Respond to Trigger... parameters for when the event will be active, e.g. only after office hours.  
5. Select the trigger alternative from the Triggered by... drop-down list, e.g. select Input port, for the  
sensor connected to the door.  
6. Set the When Triggered... parameters, i.e. define what the camera will do if the main door is opened,  
e.g. upload images to an FTP server or send an e-mail.  
7. Click OK to save the Event in the Event Types list.  
Please use the online help  
for descriptions of each available option. Image file names can be formatted  
according to specific requirements, such as time/date or type of triggered event. See File Naming & Date/Time  
Formats under Event Configuration.  
Note: Up to 10 event types can be configured in the camera, and up to 3 of these can be configured to upload images.  
Pre-trigger and Post-trigger buffers  
This function is very useful when checking to see what happened immediately before and/or after a trigger, e.g.  
up to 30 seconds before and/or after a door was opened. Check the Upload images checkbox under Event Types  
> Add Triggered... > Triggered by... to expand the web page with the available options. All uploaded images  
are JPEG images.  
Include pre-trigger buffer - images stored internally in the camera from the time immediately preceding the  
trigger. Check the box to enable the pre-trigger buffer, enter the desired length of time and specify the required  
image frequency.  
Include post-trigger buffer - contains images from the time immediately after the trigger. Configure as for  
pre-trigger.  
Notes: •Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails.  
•The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate.  
•If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate will be reduced and individual images may be  
missing. If this occurs, an entry will be created in the unit's log file.  
Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify  
the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is  
active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame  
rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a  
slow connection.  
Scheduled Event  
A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays.  
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AXIS 211W - Event Configuration  
Configuration example:  
1. Click Add scheduled on the Event types page.  
2. Enter a descriptive name for the event, e.g. “Scheduled e-mail upload.”  
3. Set the priority (High, Normal or Low).  
4. Set the Activation Time parameters (24h clock) when the event will be active, e.g. start on Sundays at  
13.00 with a duration of 12 hours.  
5. Set the When Activated... parameters, i.e. set what the camera will do at the specified time, for  
example send uploaded images to an e-mail address.  
6. Click OK to save the Event in the Event Types list.  
Please see the online help  
for descriptions of each available option.  
Motion Detection  
Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total  
of 10 Include and/or Exclude windows can be configured.  
• Included windows target  
specific areas within the  
whole video image  
• Excluded windows define  
areas within an Include  
window that should be  
ignored (areas outside  
Include windows are auto-  
matically ignored)  
Once configured, the motion  
detection windows will appear in the  
list of available triggers, for  
triggering events. See How to set up  
a triggered event above.  
Note: Using the motion detection feature may decrease the camera’s overall performance.  
Configuring Motion Detection  
1. Click Motion Detection in the Event Configuration menu.  
2. Click the Configure Included Window radio button and click New.  
3. Enter a descriptive name under Window name.  
4. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag  
to the desired position).  
5. Adjust the Object size, History and Sensitivity profile sliders (see table below for details). Any detected  
motion within an active window is then indicated by red peaks in the Activity window (the active  
window has a red frame).  
6. Click Save.  
To exclude parts of the Include window, click the Configure Excluded Windows button and position the  
Exclude window as required, within the Include window.  
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AXIS 211W - Event Configuration  
Object size, history and sensitivity:  
Object Size  
History  
Sensitivity  
High level  
Low level  
Only very large objects  
trigger motion detection  
An object that appears in the region will trigger Ordinary colored objects on ordinary back-  
the motion detection for a long period grounds will trigger the motion detection  
An object that appears in the region will trigger Only very bright objects on a dark back-  
Even very small objects  
trigger motion detection  
motion detection for only a very short period  
ground will trigger motion detection  
Default value  
Low  
Medium to High  
Medium to High  
Examples:  
•
•
•
Avoid triggering on small objects in the video image by setting the object size level to high.  
To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history level.  
To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is recommended.  
Port Status  
Under Event Configuration > Port Status there is a list showing the status for the camera’s input and output.  
This is for the benefit of Operators, who cannot access the System Options section.  
Example: If the Normal state for a door push button connected to an input is set to Open circuit - as long as the button is not pushed, the  
state will be inactive. If the doorbell button is pushed, the state of the input changes to active.  
Please see the online help  
for descriptions of each available option.  
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AXIS 211W - System Options  
System Options  
Security  
User access control is enabled by default, when the administrator sets the root password on first access. An  
administrator can set up other users, by giving these user names and passwords. It is also possible to allow  
anonymous viewer login, which means that anybody may access the Live View page, as described below:  
Users - the user list displays the authorized users and user groups (levels):  
Viewer  
Provides the lowest level of access, which only allows access to the Live View page.  
Operator  
An operator can view the Live View page, create and modify event types and adjust certain  
other settings. Operators have no access to the System Options.  
Administrator  
An administrator has unrestricted access to all the setup tools and can determine the  
registration of all other users.  
User Settings - check the relevant check box to enable:  
• Anonymous viewer login - allows any viewer direct access to the Live View page.  
• Maximum number of simultaneous viewers - enter a value here to restrict the number of unicast viewers  
accessing the unit. This is useful if you need to save on bandwidth. (Note that all multicast viewers count as  
1 viewer.)  
IP Address Filtering  
Checking the Enable IP address filtering box enables the IP address filtering function, whereby the IP addresses  
in the list of filtered addresses will be allowed or denied access to the AXIS 211W.  
Up to 256 IP address entries may be specified (a single entry can contain multiple IP addresses). All other IP  
addresses not in this list will be allowed or denied access accordingly, i.e. if the addresses in the list are allowed,  
then all others are denied access, and vice versa. Click the Add button to add new filtered addresses. See also the  
online help for more information.  
Referrals - To prevent unauthorized clients from including the video stream from the cameras into external  
Web pages, check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the  
Web pages with the included video stream. Several IP addresses/host names can be defined and are separated by  
semicolons (;). This option is only applicable to Motion JPEG video streams.  
Notes: If the referrals feature is enabled and you wish to also allow normal access to the Live View page, the product's own IP address or host  
name must be added to the list of allowed referrers.  
Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address filtering must be enabled.  
Restricting referrers is of greatest value when not using IP address filtering. If IP address filtering is used, then the allowed referrers  
are automatically restricted to those allowed IP addresses.  
HTTPS  
The AXIS 211W supports encrypted browsing using HTTPS.  
A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the  
Create self-signed Certificate button to install a self-signed certificate. Although self-signed certificates are free  
and offer some protection, true security will only be implemented after the installation of a signed certificate  
issued by a certificate authority.  
A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate  
Request button. When the signed certificate is returned, click the Install signed certificate button to import the  
certificate. The properties of any certificate request currently resident in the camera or installed can also be  
viewed by clicking the Properties... button. The HTTPS Connection Policy must also be set in the drop-down  
lists to enable HTTPS in the camera. For more information, please refer to the online help.  
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AXIS 211W - System Options  
802.1X - Network Admission Control  
The settings here enable AXIS 211W to access a wired network protected by 802.1X/EAPOL(Extensible  
Authentication Protocol Over LAN). IEEE 802.1X is an IEEE standard for port-based Network Admission Control.  
It provides authentication to devices attached to a network port, establishing a point-to-point connection, or if  
authentication fails, preventing access on that port. 802.1X is based on EAP (Extensible Authentication  
Protocol).  
In a 802.1X enabled network switch, clients equipped with the correct software can be authenticated and  
allowed or denied network access at the Ethernet level.  
Clients and servers in an 802.1X network may need to authenticate each other by some means. In the Axis  
implementation this is done with the help of digital certificates provided by a Certification Authority. These are  
then validated by a third-party entity, such as a RADIUS server, examples of which are FreeRADIUS and  
Microsoft Internet Authentication Service.  
To perform the authentication, the RADIUS server uses various EAP methods/protocols, of which there are  
many. The one used in the Axis implementation is EAP-TLS (EAP-Transport Layer Security).  
The AXIS network video device presents its certificate to the network switch, which in turn forwards this to the  
RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its  
own certificate to the client for validation. The switch then allows or denies network access accordingly, on a  
preconfigured port.  
The authentication process  
1. A CA server provides the required signed certificates.  
2. The Axis video device requests access to the protected network at the network switch. The switch  
forwards the video device’s CA certificate to the RADIUS server, which then replies to the switch.  
3. The switch forwards the RADIUS server’s CA certificate to the video device, which also replies to the  
switch.  
4. The switch keeps track of all responses to the validation requests. If all certificates are validated, the  
Axis video device is allowed access to the protected network via a preconfigured port.  
RADIUS (Remote Authentication Dial In User Service) - AAA (Authentication, Authorization and Accounting)  
protocol for applications such as network access or IP mobility. It is intended to work in both local and roaming  
situations.  
CA servers - In cryptography, a Certification Authority (CA) is an entity that provides signed digital certificates  
for use by other parties, thus acting a trusted third party. There are many commercial CA’s that charge for their  
services. Institutions and governments may have their own CA, and there are free CA’s available.  
Date & Time  
Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock  
format in the Overlay (see below).  
New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically  
adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.  
From the Time Mode section, select the preferred method to use for setting the time:  
• Synchronize with computer time - sets the time from the clock on your computer.  
• Synchronize with NTP Server - the camera will obtain the time from an NTP server every 60 minutes.  
The NTP Server can be set under Network > TCP/IP > Advanced or click on the No server specified  
link, see NTP Configuration, on page 30.  
• Set manually - this option allows you to manually set the time and date.  
Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the  
video streams.  
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AXIS 211W - System Options  
Use the predefined formats or use your own custom date and time formats. See Advanced File Naming &  
Date/Time Formats in the online help  
for information on how to create your own file formats.  
Network - Basic TCP/IP Settings  
IP Address Configuration  
The AXIS 211W supports both IP version 4 and IP version 6 for both Ethernet and wireless connections. Both  
versions may be enabled simultaneously, and at least one version must always be enabled.  
When using IPv4, the IP address for the AXIS 211W can be set automatically via DHCP, or a static IP address  
can be set manually. If IPv6 is enabled, the AXIS 211W will receive an IP address according to the configuration  
in the network router.  
Status shows if the IP address configuration is Active or Inactive. For example, if the AXIS 211W is connected  
to the network through an Ethernet cable the IPv4 Address Configuration - Wireless status shows as inactive.  
There are also options for setting up notification of changes in the IP address, and for using the AXIS Internet  
Dynamic DNS Service. For more information on setting the IP address, please see the online help.  
Notes:  
•DHCP is a protocol for automatic IP address assignment on a network. IP address assignment via DHCP may lead to the  
situation where the IP address changes and you lose contact with the camera. Configure the options for notification of IP  
address change (under Services) to receive notification from the camera when the IP address changes.  
•Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 211W by host name which is always  
the same, regardless of the IP address.  
Services  
Enable ARP/Ping setting of IP address - The IP address can be set using the ARP/Ping method, which associates  
the unit's MAC address with an IP address. Check this box to enable the service. Leave disabled to prevent  
unintentional resetting of the IP address.  
Notes: •The ARP/Ping service is automatically disabled 2 minutes after the unit is started, or as soon as an IP address is set.  
•Pinging the unit will still be possible when this service is disabled.  
Options for notification of IP address change - If the IP address for the camera changes, e.g. automatically by  
DHCP, you can choose to be notified of the change. Click Settings... and enter the required information.  
AXIS Internet Dynamic DNS Service - Use the AXIS Internet Dynamic DNS service to assign a host name for  
easy access to your AXIS 211W Network Camera (requires Internet access).  
Click Settings... to register the AXIS 211W with the Axis Internet Dynamic DNS service, or to modify the  
existing settings (requires access to the Internet). The domain name currently registered at the Axis Internet  
Dynamic DNS service for your product can at any time be removed.  
For more information, please refer to the online help.  
Network - Advanced TCP/IP Settings  
DNS Configuration  
DNS (Domain Name Service) provides the translation of host names to IP addresses on your network.  
Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server.  
Click the View button to see the current settings.  
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AXIS 211W - System Options  
Use the following DNS server address - enter the desired DNS server by specifying the following:  
Domain name - enter the domain(s) to search for the host name used by the AXIS 211W. Multiple domains can  
be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g.  
myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where  
mycompany.com is the Domain name.  
DNS servers - enter the IP addresses of the primary and secondary DNS servers.  
NTP Configuration  
Obtain NTP server address via DHCP - check this radio button to automatically look up and use the NTP server  
settings as provided by DHCP. Click the View button to see the current settings.  
Use the following NTP server address - to make manual settings, check this radio button and enter the host  
name or IP address of the NTP server.  
Note: If using a host name for the NTP server, a DNS server must be configured under TCP/IP settings. See Network > TCP/IP below.  
Host Name Configuration  
The AXIS 211W can be accessed using a host name, instead of an IP address. The host name is usually the same  
as the assigned DNS Name. For more information, see the online help.  
Link-Local IPv4 Address  
This is enabled by default and assigns the AXIS 211W an additional IP address for use with UPnP™. The AXIS  
211W can have both a Link-Local IP and a static/DHCP-supplied IP address at the same time - these will not  
affect each other.  
HTTP  
The default HTTP port number (80) can be changed to any port within the range 1024-65535. This is useful for,  
e.g. simple security port mapping.  
HTTPS  
If applicable, enter the HTTPS port the AXIS 211W will use. The default setting (443) can be changed to any port  
within the range 1024-65535. HTTPS is used to provide encrypted web browsing.  
NAT traversal (port mapping) for IPv4  
A broadband router allows devices on a private network (LAN) to share a single connection to the Internet. This  
is done by forwarding network traffic from the private network to the “outside”, i.e. the Internet. Security on the  
private network (LAN) is increased since most broadband routers are pre-configured to stop any attempts to  
access the private network (LAN) from the public network/Internet.  
Use NAT traversal when your AXIS 211W is located on an intranet (LAN) and you wish to make it available  
from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an  
external HTTP port in the NAT router will be forwarded to the camera.  
LAN (intranet)  
WAN (Internet)  
Broadband  
(NAT)  
router  
ISP  
Notes:  
•
•
For NAT traversal to work, this must also be supported by the broadband router.  
The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband  
sharing device” or “Home firewall” but the essential purpose of the device is the same.  
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AXIS 211W - System Options  
Enable/Disable - When enabled, the AXIS 211W will attempt to configure port mapping in a NAT router on  
your network, using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network >  
UPnP™).  
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address  
for the router in the field provided.  
If a router is not manually specified, the AXIS 211W will automatically search for NAT routers on your network.  
If more than one router is found, the default router will be selected.  
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in  
the field provided. If no port is entered here a port number will automatically be selected when NAT traversal is  
enabled.  
Notes: •An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if, e.g. your NAT router does  
not support UPnP and you need to manually configure port forwarding in the NAT router.  
•If a manually selected port is already in use, another will automatically be selected.  
•When the port is selected automatically it will be displayed in this field. This can be changed by entering a new port  
number and clicking Save.  
FTP  
The FTP server running in the AXIS 211W enables the upload of, e.g. new firmware, user applications, etc.  
Check the box to enable the service.  
RTSP  
The RTSP protocol allows a connecting client to start an MPEG-4 stream. Check the box to enable the service  
and enter the RTSP port number to use. The default setting (554) can be changed to any port within the range  
1024-65535.  
Network Traffic  
Connection Type - The default setting is Auto-negotiate, which means that the correct speed is automatically  
selected. If necessary, you can set the connection speed by selecting it from the drop-down list.  
Wireless  
Wireless settings in the AXIS 211W must be the same as the access point or ad-hoc device. When changing the  
settings they should always be made first in the camera and then in the wireless access point. This ensures that  
the camera is always accessible when making changes.  
Status of Wireless Networks  
This list is the result of a network scan. Access points with a disabled SSID Broadcast will not appear unless the  
camera is linked to it. The network the AXIS 211W is currently linked to is shown in blue. A network using  
unsupported security is shown in grey. The following information is provided:  
• SSID - The name of a wireless network (or ad-hoc device). If the same name occurs several times this means that  
several access points for that network were found. The camera cannot be configured to only associate with one  
particular access point.  
• Mode - Shows if the network type is Master (access point or router) or Ad-Hoc (another client).  
• Security - Shows which type of security the network uses. See below for the security types supported by the  
camera.  
• Channel - Shows the wireless channel currently in use.  
• Signal strength - Shows the signal strength.  
• Bit rate - Shows the bit rate in Mbit/s. This can only be shown for the access point currently in use. Note that the  
bit rate shown is the current rate, and that this value may vary over time.  
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AXIS 211W - System Options  
Wireless Settings  
These settings control how the camera interacts with the wireless network. Apart from identifying the wireless  
network, it is also possible to enable wireless encryption.  
SSID - This is the name of the wireless network the camera is configured for. The field accepts up to 32  
alphanumeric characters. The name must be exactly the same as that used in the wireless access point or the  
connection will not be established.  
Leaving this field blank means the camera will attempt to access the nearest open network.  
Note: SSID is sometimes written as ESSID.  
Network type - Setting this to Master means the camera will attempt to access the nearest open access point.  
The Ad-hoc option allows the camera to connect to other wireless devices (clients).  
Note: WEP is the only available encryption method for Ad-hoc setting(see below).  
Security - The AXIS 211W has three security options:  
• WPA-/WPA2-PSK  
• WPA-/WPA2-Enterprise  
• WEP  
WPA-/WPA2-Enterprise is more secure than WPA-/WPA2-PSK, which in turn is more secure than WEP. For  
detailed instructions for setting up Wireless security in your AXIS 211W refer to the Installation Guide.  
WPA-/WPA2-PSK (Wi-Fi Protected Access - Pre-Shared Key)  
The AXIS 211W uses a pre-shared key (PSK) to initiate WPA security. The pre-shared key is entered on the  
access point and on each device on the wireless network. The key can be entered either as Manual hex, as 64  
hexadecimal (0-9, A-F) characters, or as a Passphrase, using 8 to 63 ASCII characters. The access point keeps out  
unauthorized users by requiring the key to communicate.  
WPA-/WPA2-Enterprise (Wi-Fi Protected Access - Enterprise)  
WPA-/WPA2-Enterprise is a security method that provides strong data protection for multiple users and large  
networks. It uses the 802.1X authentication framework with TKIP or AES encryption. Network users trying to  
gain access are verified through an authentication server.  
Certificates-The client and server authenticate each other using digital certificates provided by a Certificate  
Authority. To gain access to the protected network, the AXIS 211W presents its certificate to the network switch.  
If the certificate is approved, the switch allows access. You may need to contact your network administrator for  
information on certificates, user IDs and passwords. For more information about certificates  
For more information on certificates see page 28 and refer to the online help.  
WEP (Wired Equivalent Protection)  
The original security standard used in wireless networks that provides a minimal level of security that can deter  
minor trespasses.  
Note: Configuring the AXIS 211W using an unsecured wireless connection is not recommended, since passphrases and keys saved will be  
sent in plain text. The fastest, most secure method to configure AXIS 211W is using a wired connection, since it disables the wireless  
connection and ensures greater secrecy while entering settings.  
SOCKS  
SOCKS is a networking proxy protocol. The AXIS 211W can be configured to use a SOCKS server to reach  
networks on the other side of a firewall/proxy server. This functionality is useful if the AXIS 211W is located on  
a local network behind a firewall, but notifications, uploads, alarms, etc., need to be sent to a destination outside  
the local network (e.g. to the Internet).  
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AXIS 211W - System Options  
QoS (Quality of Service)  
Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic  
on a network. Quality can be defined as, e.g. a maintained level of bandwidth, low latency, no packet losses, etc.  
The main benefits of a QoS-aware network can be summarized as:  
•The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.  
•Greater reliability in the network, thanks to the control of the amount of bandwidth an application may use,  
and thus control over bandwidth races between applications.  
The QoS in Axis network video products marks the data packets for various types of network traffic originating  
from the product. This makes it possible for network routers and switches to, e.g. reserve a fixed amount of  
bandwidth for these types of traffic. The types of traffic marked by the camera are video, audio, event/alarm and  
management network traffic.  
QoS DSCP Settings  
For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated  
Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a  
network router or switch, the DSCP value in the IP header tells the router or switch which type of treatment to  
apply to this type of traffic, for example, how much bandwidth to reserve for it.  
Note that DSCP values can be entered in decimal or hexadecimal format, but saved values are always shown in  
decimal. For more information on Quality of Service, please see the Axis support web at www.axis.com/techsup  
SMTP (email)  
Enter the host names or addresses for your primary and secondary mail servers in the fields provided, to enable  
the sending of notifications and image email messages from the camera to predefined addresses via SMTP.  
If your mail server requires authentication, check the box for Use authentication to log in to this server and  
enter the necessary information.  
SNMP  
The Simple Network Management Protocol (SNMP) allows remote management of network devices. Depending  
on the level of security required, select the version of SNMP to use. The three levels of security are:  
• SNMP V1 - includes no security.  
• SNMP V2c - uses very simple security. The community name can be specified as a password for read or  
read/write access to all supported SNMP objects. The community is the group of network devices using  
SNMP.  
• SNMP V3 - provides encryption and secure passwords. HTTPS must be enabled.  
UPnP™  
The camera includes support for UPnP™, which is enabled by default. If also enabled on your computer, the  
camera will automatically be detected and a new icon will be added to “My Network Places.”  
Note: Check your operating system’s documentation for enabling UPnP™  
RTP / MPEG-4  
These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for  
the video stream(s) in multicast MPEG-4 format. Only certain IP addresses and port numbers should be used for  
multicast streams. For more information, please see the online help.  
Bonjour  
The AXIS 211W includes support for Bonjour. When enabled, the camera is automatically detected by operating  
systems and clients that support this.  
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AXIS 211W - System Options  
Ports & Devices  
I/O Ports - the pinout, interface support and the control and monitoring functions provided by this connector  
are described in I/O Terminal Connector, on page 36.  
LED Settings  
The Network Indicator LED can be enabled or disabled, according to requirements and the Status indicator LED  
can be set to flash at a configurable interval (or to not light up at all) whenever the unit is accessed. For a listing  
of all LED behavior, see page 7, or the online help.  
Note that the Status LED does not flash when the stream is retrieved using MPEG-4 multicast.  
Maintenance  
•Restart - The camera is restarted without changing any of the settings.  
•Restore - The unit is restarted and most current settings are reset to factory default values. The settings that  
will not be reset are as follows:  
• the boot protocol (DHCP or static)  
• the static IP address  
• the default router  
• the subnet mask  
• the wireless settings  
•Default - The default button should be used with caution. Pressing this will return all of the camera's settings  
to the factory default values (including the IP address).  
Upgrade Server - See Upgrading the Firmware, on page 40.  
Backup - To take a backup of all of the parameters, and any user-defined scripts, click this button. If necessary,  
it will then be possible to return to the previous settings, if settings are changed and there is unexpected  
behavior.  
Restore - click the Browse button to locate the saved backup file (see above) and then click the Restore button.  
The settings will be restored to the previous configuration.  
Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not intended for the configuration  
of multiple units or for firmware upgrades.  
Support  
The Support overview page provides valuable information on troubleshooting and contact information, should  
you require technical assistance.  
System Overview - is a quick look at the camera’s status and settings. Information that can be found here  
includes the camera’s Firmware version, IP address, Security, Optional Network Services, Event Settings, Image  
settings and Recent log items. Many of the captions are also links to the proper Setup page to conveniently  
make adjustments in the camera’s settings.  
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your  
query.  
Information  
Logs, Server Report and Parameter List all provide valuable information for troubleshooting and when  
contacting Axis support.  
Configuration  
Log Level for Log Files - from the drop-down list, select the level of information to be added to the Log file  
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AXIS 211W - System Options  
Log Level for Email - from the drop-down list, select the level of information to send as email and enter the  
destination email address.  
Advanced  
Scripting is an advanced function that provides the means for customizing and using scripts.  
Caution!  
The scripting function is a very powerful tool. Improper use may cause unexpected behavior or even loss of  
contact with the unit. If a script does cause problems, reset the unit to its factory default settings (in which case,  
a previously saved backup file will be useful for returning the unit to its latest configuration). Axis strongly  
recommends that you do not use this function unless you fully understand the consequences. Axis support  
provides no assistance for customized scripts.  
For more information, please visit the Developer pages at www.axis.com/developer  
Plain Config - this function is for the advanced user with previous experience of configuring Axis cameras. All  
parameters can be set and modified from this page. Help is available via the links on the standard setup pages.  
Resetting to the Factory Default Settings  
To reset the camera to the original factory default settings, go to the System Options > Maintenance web page  
(as described in Maintenance, on page 34) or use the Reset button on the rear of the camera (see the illustration  
on page 6) as described below:  
Using the Reset Button  
To reset the camera to the factory default settings using the Reset Button:  
1. Disconnect the power adapter, or the network cable if using PoE.  
2. Press and hold the Reset button while reconnecting power.  
3. Keep the Reset button pressed until the Status Indicator color changes to amber (which may take up to  
15 seconds).  
4. Release the Reset button.  
5. When the Status Indicator changes to Green (which may take up to 1 minute), the process is complete  
and the camera has been reset. The unit will now have the default IP address 192.168.0.90  
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AXIS 211W - I/O Terminal Connector  
I/O Terminal Connector  
The I/O terminal connector is used in applications such as motion detection, event triggering, time  
lapse recording and alarm notifications. It provides the interface to:  
•
1 transistor output - For connecting external devices such as relays and LEDs. Con-  
nected devices can be activated by AXIS VAPIX AP, output buttons on the Live View  
page or by an Event Type. The output will show as active (shown under Event Config-  
uration > Port Status) if the alarm device is activated.  
Pin 4  
Pin 2  
•
1 digital input - An alarm input for connecting devices that can toggle between an  
open and closed circuit, for example: PIRs, door/window contacts, glass break detectors,  
etc. When a signal is received the state changes and the input becomes active (shown  
under Event Configuration > Port Status).  
Pin 1  
Pin 3  
Terminal connector. Note that the pins  
are numbered 1-4, right to left.  
•
Auxiliary power and GND  
Function  
Pin number  
Notes  
Specifications  
GND  
1
2
5V DC Power  
Can be used as an alternative power supply (7-20VDC) or to power  
auxiliary equipment +5VDC (100mA).  
Max load = 100mA  
Digital Input  
3
4
Connect to GND to activate, or leave floating (or unconnected) to  
deactivate.  
Must not be exposed to voltages greater  
than  
20VDC  
Transistor Output  
Uses an open-collector NPN transistor with the emitter connected  
to the GND pin. If used with an external relay, a diode must be  
connected in parallel with the load, for protection against voltage  
transients.  
Max load =100mA  
Max voltage = 24VDC  
(to the transistor)  
Connection diagram  
AXIS 211W  
1
o
e.g. pushbutton  
5V  
max. 100mA  
2
o
z
3
o
4
o
36  
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AXIS 211W - Technical Specifications  
Technical Specifications  
Item  
Specification  
Image sensor  
Lens  
1/4” Micron Progressive Scan RGB VGA CMOS  
F1.0 varifocal 3.0 - 8.0 mm, CS mount.  
Horizontal viewing angle: 27 - 67°  
Minimum  
1 lux, F1.0  
illumination  
Video compression  
Resolutions  
Motion JPEG  
MPEG-4 Part 2 (ISO/IEC 14496-2) with motion estimation, Profiles: ASP(0-5) and SP(0-3)  
9 resolutions from 640x480 to 160x120 via API  
7 resolutions via configuration web page  
Frame rate  
Motion JPEG: Up to 30 fps in all resolutions  
MPEG-4: Up to 30 fps in all resolutions  
Video streaming  
Simultaneous Motion JPEG and MPEG-4  
Controllable frame rate and bandwidth  
Constant and variable bit rate (MPEG-4)  
Image settings  
Compression levels: 100  
Rotation: 0º, 180º  
Configurable color level, brightness, sharpness, contrast, white balance, exposure control  
Overlay capabilities: time, date, text, image or privacy mask  
1/4 to 1/15000 sec.  
Shutter time  
Audio  
Two-way (full and half duplex), one-way, or audio off.  
Built-in microphone and external microphone input or line input.  
Mono audio output (line level) connects to active speaker with built-in amplifier.  
Audio compression: G.711 PCM 64kbit/s, G.726 ADPCM 32 or 24 kbit/s, AAC LC 8-32kbit/s  
Wireless interface  
• IEEE 802.11G 6-54 Mbps  
• IEEE 802.11B 1-11 Mbps  
• Transmit power: 14 dBm MIN, 17 dBm MAX  
• Receiver Sensitivity: -90dBm at 1 Mb  
• Channels (US, Canada); 11  
• Channels (Europe, Australia, Korea, Japan): 13  
• Antenna gain: 1.5 dBi (supplied antenna)  
• Infrastructure and ad-hoc modes  
Security  
Users  
Multiple user access levels with password protection, IP address filtering, HTTPS encryption  
802.1X  
WEP 64/128 bit, WPA-/WPA2-PSK, WPA-/WPA2-Enterprise  
(EAP-TLS, EAP-PEAP/MSCHAPv2)  
20 simultaneous users of which 10 with audio  
Unlimited users using multicast (MPEG-4)  
Alarm and event  
management  
Events triggered by built-in motion detection,  
audio detection, external input or according to a schedule.  
Image upload over FTP, email and HTTP. Notification over TCP, email, HTTP and external outputs.  
Pre- and post alarm buffer: up to 36 MB  
Connectors  
RJ-45 for Ethernet 10BaseT/100BaseTX, Auto-MDIX  
Terminal block for 1 alarm input, 1 output and alternative power connection  
Reverse SMA radio output  
3.5 mm jack for Mic or Line mono input  
3.5 mm jack for Line mono output.  
Processors, memory,  
clock  
CPU, video processing and compression: ARTPEC-A  
RAM: 64 MB  
Flash: 8 MB  
Battery backed-up real-time clock  
Power  
7-20 V DC max 5 W  
PoE IEEE802.3af Class 2  
37  
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AXIS 211W - Technical Specifications  
Item  
Specification  
Operating conditions 0 - 45 ºC (32 – 113 ºF)  
Humidity 20 - 80% RH  
Installation,  
management and  
maintenance  
AXIS Camera Management tool on CD and web-based configuration  
Configuration of backup and restore  
Firmware upgrades over HTTP or FTP, firmware available at www.axis.com  
Video access from  
Web browser  
Camera live view, Video recording to file (ASF), Sequence tour for up to 20 Axis video sources  
Customizable HTML pages  
Minimum web  
browsing  
requirements  
Pentium III CPU 500 MHz or higher, or equivalent AMD, 128 MB RAM, AGP graphics card 32 MB RAM, Direct Draw  
Windows XP, 2000, 2003 Server, DirectX 9.0 or later Internet Explorer 6.x or later  
For other operating systems and browsers see www.axis.com/techsup  
System integration  
support  
Open API for application integration including AXIS VAPIX API*, AXIS Media Control SDK*, event trigger data in video  
stream  
Quality of Service (QoS) Layer 3, DiffServ Model  
Embedded Linux operating system  
* Available at www.axis.com  
Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, TCP, QoS, SNMPv1/v2c/v3 (MIB-II), RTSP, RTP, UDP, IGMP, RTCP, SMTP, FTP, ICMP DHCP,  
UPnP, Bonjour, ARP, DNS, DynDNS, SOCKS, IEEE802.1X, WPA-/WPA2-PSK, WPA-/WPA2-Enterprise, EAP-TLS,  
EAP-PEAP/MSCHAPv2, WEP. More information on protocol usage available at www.axis.com  
More information on protocol usage available at www.axis.com  
*This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org)  
Accessories  
(included)  
Power supply 9 V DC,  
stand,  
connector kit,  
Installation Guide,  
CD with installation tool, software and User’s Manual,  
MPEG-4 licenses (1 encoder, 1 decoder),  
MPEG-4 decoder (Windows)  
Video management  
software  
AXIS Camera Station - Surveillance application for viewing, recording and archiving up to 25 cameras  
See www.axis.com/partner/adp_partners.htm for more software applications via partners  
(not included)  
Accessories  
(not included)  
Housings for adverse indoor/outdoor environments  
Power over Ethernet midspans  
AXIS 292 Network Video Decoder  
MPEG-4 Decoder multi-user license pack  
External outdoor antenna  
Approvals  
EN301 489-1  
EN301 489-17  
EN300 328  
FCC Rules Part 15 Subpart B and C section 15.247  
RSS-210  
TELEC  
AS/NZS 4711  
MIC  
Power supply: EN 60950, UL, cUL  
Dimensions (HxWxD) 44 x 88 x 200 mm (1.7” x 3.5” x7.9”)  
and weight 244 g (0.5 lb) excl. power supply  
38  
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AXIS 211W - Technical Specifications  
General performance considerations  
When setting up your system, it is important to consider how various settings and situations will affect  
performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame  
rate, and some will affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.  
The following factors are among the most important to consider:  
• High image resolutions and/or lower compression levels result in larger images. Bandwidth affected.  
• Access by large numbers of Motion JPEG and/or unicast MPEG-4 clients. Bandwidth affected.  
• Simultaneous viewing of different streams (resolution, compression, rotation, etc.) by different clients.  
Frame rate and bandwidth affected.  
• Accessing both Motion JPEG and MPEG-4 video streams simultaneously. Frame rate and bandwidth  
affected.  
• Heavy usage of event settings affects the camera’s CPU load. Frame rate affected.  
• Enabled motion detection. Frame rate and bandwidth affected.  
• Heavy network utilization due to poor infrastructure. Bandwidth affected  
• Viewing on poorly performing client PC’s lowers perceived performance. Frame rate affected.  
• Access to WLAN. Frame rate affected.  
Optimizing your system  
To see the bandwidth and frame rate currently required by the video stream, the AXIS 211W provides a tool that  
can be used to display these values directly in the video image.  
To do this, special format strings are added as part of a text overlay.  
Simply add #r (average frame rate in fps) and/or #b (average bandwidth  
in kbps) to the overlay.  
For detailed instructions, please see the online help for Video & Image >  
Overlay Settings, and the help for File Naming & Date/Time Formats.  
39  
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AXIS 211W - Troubleshooting  
Troubleshooting  
Checking the Firmware  
Firmware is software that determines the functionality of the AXIS 211W. One of your first actions when  
troubleshooting a problem should be to check the currently installed firmware version. The latest version may  
contain a correction that fixes your particular problem. The current firmware version in your camera can be  
seen on the page Setup > Basic Configuration.  
Upgrading the Firmware  
When you upgrade the firmware with a file from the Axis Web site, your Axis camera will receive the latest  
available functionality. Always read the upgrade instructions and release notes available with each new release,  
before updating the firmware.  
Note: Preconfigured and customized settings will be saved when the firmware is upgraded (providing the features are available in the new  
firmware) although this is not guaranteed by Axis Communications.  
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge  
from the Axis Web site at www.axis.com/techsup  
2. Go to Setup > System Options > Maintenance in the camera’s Web pages.  
3. In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.  
Notes: •After starting the upgrade process, always wait at least 5-10 minutes before restarting the camera, even if you suspect  
the upgrade has failed.  
•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.  
•Always read the upgrade instructions available with each new release, before updating the firmware.  
Emergency Recovery Procedure  
If power to the camera is lost during the upgrade, the process will fail and the unit will become unresponsive. A  
flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. This procedure is  
only possible to perform via a wired connection. Connect the AXIS 211W to the network with a standard  
network cable. The serial number is found on the label attached to the bottom of the camera.  
1.  
Unix/Linux -From the command line, type the following:  
arp -s <IP address of camera> <Serial number> temp  
ping -s 408 <IP address of camera>  
Windows - From a command/DOS prompt, type the following:  
arp -s <IP address of camera> <Serial number>  
ping -l 408 -t <IP address of camera>  
If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.  
2. Open a browser and type in the camera’s IP address. In the page that appears, use the Browse button to  
select the upgrade file to use, e.g. axis211w.bin. Then click the Load button to restart the upgrade process.  
3. After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green  
on the Power and Status LEDs and flashing green or amber on the Network LED.  
4. Reinstall the camera.  
If the emergency recovery procedure does not get the camera up and running again, please contact Axis support  
at www.axis.com/techsup/  
40  
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AXIS 211W - Troubleshooting  
Axis Support  
If you contact Axis support, please help us to help you solve your problems, by providing the server report, the  
log file and a brief description of the problem.  
Server Report - go to Setup > System Options > Support Overview. The server report contains important  
information about the server and its software, as well as a list of the current parameters.  
The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit  
since the last system restart and can be a useful diagnostic tool when troubleshooting.  
41  
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AXIS 211W - Troubleshooting  
Symptoms, Possible Causes and Remedial Actions  
Problems setting the IP address  
When using ARP/Ping.  
Try the installation again. The IP address must be set within two minutes after running  
the ARP command. Ensure the Ping length is set to 408.  
The camera is located on a different  
subnet.  
If the IP address intended for the camera and the IP address of your computer are  
located on different subnets, you will not be able to set the IP address. Contact your  
network administrator to obtain an appropriate IP address.  
The IP address is being used by another Disconnect the camera from the network. Run the Ping command. (In a Command/DOS  
device.  
window, type ping and the IP address of the unit).  
If you receive: Reply from <IP address>: bytes = 32; time = 10 ms..... - this means  
that the IP address is already in use on your network. You must obtain a new IP address  
and reinstall the unit.  
If you see: Request timed out - this means that the IP address is available for use with  
your camera. In this case, check all cabling and reinstall the unit.  
Possible IP address conflict with  
another device on the same subnet.  
The static IP address in the camera is used before the DHCP server sets a a dynamic  
address. This means that if the same default static IP address is also used by another  
device, there may be problems accessing the camera. To avoid this, set the static IP  
address to 0.0.0.0.  
The camera cannot be accessed on the wireless network from a Web browser  
The wireless settings in the camera do Connect the network cable and check that the SSID and security settings are identical  
not match those in the wireless access in the camera and in the access point.  
point.  
Unsupported/disabled protocols  
Check protocol settings are identical in the camera and in the access point.  
Wireless access point requires MAC  
address registration  
Check if the camera’s MAC address (serial number) needs to be registered at the access  
point before being allowed to access to the wireless network in the access point’s set-  
tings and/or documentation.  
Other networking problems.  
When the Real TIme Clock fails to keep proper time due to battery failure, the camera  
cannot verify a certificate’s authenticity causing problems when using  
WPA-/WPA2-Enterprise using EAP-TLS or EAP-PEAP/MSCHAPv2. See Safety Notice -  
Battery Replacement, on page 2.  
The camera cannot be accessed from a Web browser when connected to a wired network  
The IP address has been changed by  
DHCP.  
1) Move the camera to an isolated network, or to one with no DHCP or BOOTP server.  
Set the IP address again, using the AXIS IP Utility (see the Installation Guide) or the  
ARP/Ping commands.  
2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the main  
network. The unit now has a fixed IP address that will not change.  
3) As an alternative to 2), if dynamic IP address via DHCP or BOOTP is required, select  
the required service and then configure IP address change notification from the net-  
work settings. Return the unit to the main network. The unit will now have a dynamic  
IP address, but will notify you if the address changes.  
Proxy server.  
If using a proxy server, try disabling the proxy setting in your browser.  
Other networking problems.  
Test the network cable and connectors by connecting it to another network device,  
then Ping that device from your workstation. See the instructions above  
When the Real TIme Clock fails to keep proper time due to battery failure, the camera  
cannot verify a certificate’s authenticity causing problems when using Ethernet 802.1X  
with EAP-TLS. See Safety Notice - Battery Replacement, on page 2.  
Cannot log in.  
Check that you are using the proper password. If HTTPS is enabled, ensure that the cor-  
rect protocol (HTTP or HTTPS) is used when attempting to log in. You may need to man-  
ually type in http or https in the browser's address bar.  
Incorrect host name.  
Check that the host name and DNS server settings are correct. See the basic and  
advanced TCP/IP settings.  
Cannot send notifications, uploads, alarms, etc, to a destination outside the local network  
Firewall protection. The camera can be configured to use a SOCKS server to reach networks on the other  
side of a firewall/proxy server.  
Your camera is accessible locally, but not externally  
Firewall protection.  
Check the Internet firewall with your system administrator.  
Default routers required.  
Poor or intermittent network connection.  
Network switch.  
Check if you need to configure the default router settings.  
If using a network switch, check that the port on that device uses the same setting for  
the network connection type (speed/duplex) as set in the advanced TCP/IP settings.  
The Auto-Negotiate setting is recommended.  
42  
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AXIS 211W - Troubleshooting  
Video/Image problems - general  
No images in browser  
(Internet Explorer for Windows only)  
To enable the updating of video images in Microsoft Internet Explorer, set your browser  
to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component  
is installed on your workstation.  
Installation of additional ActiveX com- Configure your camera to use a Java applet for updating the video images under  
ponent restricted or prohibited.  
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help  
for more information.  
Image too dark or too light.  
Missing images in uploads.  
Check the video image settings. See the online help on Video and Image Settings.  
This can occur when trying to use a larger image buffer than is actually available. Try  
lowering the frame rate or the upload period.  
Slow image update.  
Poor performance.  
Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame  
rates, etc, will reduce the performance of the camera.  
Poor performance may be caused by, e.g. heavy network traffic, multiple users access-  
ing the unit, low performance clients, use of features such as Motion Detection, Event  
handling,  
Image gradually gets darker or lighter. When using the camera in locations lit by fluorescent lighting, check in the advanced  
image settings that the Exposure control is set to Flicker-free.  
Image loses focus often.  
Disable the DC-Iris lens in the settings for Video & Image > Advanced. Focus the cam-  
era following the instructions in the Installation Guide, and then enable the DC-Iris  
lens.  
Images only shown in black & white.  
Blurred images.  
Check the color level setting.  
Refocus the camera. Check in the Video & Image > Advanced - Camera Settings that  
DC-Iris is set to Enabled. If the images are still blurred adjust the metal ring until the  
image is sharp,  
Rolling dark bands or flickering in  
image.  
Try adjusting the Flicker-free exposure setting under advanced image settings. Note  
that the 'Hold Current'/Manual setting may cause unwanted effects.  
Video/image problems - MPEG-4  
Lower frame rate than expected.  
Check with the administrator that there is enough bandwidth available. Check also the  
settings for bit rate control, in the Video & Image > Advanced > MPEG-4 settings.  
Using an inappropriate video object type can also affect the frame rate. See the online  
help for more information.  
Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to  
Decode only I frames.  
Lower the image resolution.  
Reduce the number of applications running on the client computer.  
No MPEG-4 displayed in the  
client.  
Check that the correct network interface is selected in the AMC control panel applet  
(network tab).  
Check that the relevant MPEG-4 connection methods are enabled in the AMC control  
panel applet (network tab).  
In the AMC control applet, select the MPEG-4 tab and click the button Set to default  
MPEG-4 decoder.  
Poor rendering of MPEG-4 images.  
Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.  
If text overlays are blurred, or if there are other rendering problems, you may need to  
enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control  
panel applet.  
Ensure that your graphics card is using the latest device driver. The latest drivers can  
usually be downloaded from the manufacturer's web site.  
If images are degrading, try decreasing the GOV length, see Advanced - MPEG-4 Set-  
tings, on page 17.  
Color saturation is different in MPEG-4 Modify the settings for your graphics adapter. Please see the adapter's documentation  
and Motion JPEG. for more information.  
The test image does not display as expected.  
Image settings.  
Not all settings have an effect on the test image. For more information, see the help on  
Image Settings.  
The Power indicator is not constantly lit  
Faulty power supply.  
Check that you are using an AXIS PS-K power supply.  
The Status indicator LED is flashing red and the camera is inaccessible  
A firmware upgrade has been inter-  
rupted or the firmware has otherwise  
been damaged.  
See the Emergency Recovery Procedure above.  
43  
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AXIS 211W - Troubleshooting  
Poor quality snapshot images  
Screen incorrectly configured on your In Display Properties, configure your screen to show at least 65000 colors, i.e. at least  
workstation.  
16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.  
Browser freezes  
Safari or Firefox 1.4 (or later) can  
Lower the image resolution.  
sometimes freeze on a slow computer.  
Problems uploading files  
Limited space.  
There is only limited space available for the upload of your own files. Try deleting one  
or more existing files, to free up space.  
Missing images in uploads.  
This can occur when trying to use a larger image buffer than is actually available. Try  
lowering the frame rate or the upload period.  
Overlay/Privacy mask is not displayed  
Incorrect size or location of overlay or The overlay or privacy mask may have been positioned incorrectly or wrong resolution  
privacy mask.  
was used while positioning. Refer to the online help for information on the limitations  
when using image overlays and privacy masks.  
Motion Detection triggers unexpectedly  
Changes in luminance.  
Motion detection is based upon changes in luminance in the image. This means that if  
there are sudden changes in the lighting, motion detection may be mistakenly trig-  
gered. Lower the sensitivity setting to avoid problems with luminance.  
For additional assistance, please contact your reseller or see the support pages on the Axis Website at  
www.axis.com/techsup  
44  
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AXIS 211W - Glossary of Terms  
CCD (Charged Coupled Device) - This light-sensitive image device used  
Glossary of Terms  
802.1X - An IEEE standard for port-based Network Admission Control.  
It provides authentication to devices attached to a network port (wired  
or wireless), establishing a point-to-point connection, or, if  
authentication fails, preventing access on that port. 802.1X is based on  
EAP (Extensible Authentication Protocol).  
in many digital cameras is a large integrated circuit that contains  
hundreds of thousands of photo-sites (pixels) that convert light energy  
into electronic signals. Its size is measured diagonally and can be 1/4",  
1/3", 1/2" or 2/3".  
CGI (Common Gateway Interface) - A specification for communication  
between a web server and other (CGI) programs. For example, a HTML  
page that contains a form might use a CGI program to process the form  
data once it is submitted.  
ActiveX - A standard that enables software components to interact with  
one another in a networked environment, regardless of the language(s)  
used to create them. Web browsers may come into contact with ActiveX  
controls, ActiveX documents, and ActiveX scripts. ActiveX controls are  
often downloaded and installed automatically as required.  
CIF (Common Intermediate Format) - CIF refers to the analog video  
resolutions 352x288 pixels (PAL) and 352x240 pixels (NTSC). See also  
Resolution.  
Client/Server - Client/server describes the relationship between two  
computer programs in which one program, the client, makes a service  
request from another program, the server, which fulfils the request.  
Typically, multiple client programs share the services of a common  
server program. A web browser is a client program that requests services  
(the sending of web pages or files) from a web server.  
AF (Autofocus) - A system by which the camera lens automatically  
focuses on a selected part of the subject.  
Angle - The field of view, relative to a standard lens in a 35mm still  
camera, expressed in degrees, e.g. 30°. For practical purposes, this is the  
area that a lens can cover, where the angle of view is determined by the  
focal length of the lens. A wide-angle lens has a short focal length and  
covers a wider angle of view than standard or telephoto lenses, which  
have longer focal lengths.  
CMOS (Complementary Metal Oxide Semiconductor) - A CMOS is a  
widely used type of semiconductor that uses both negative and positive  
circuits. Since only one of the circuit types is on at any given time,  
CMOS chips require less power than chips using just one type of  
transistor. CMOS image sensors also allow processing circuits to be  
included on the same chip, an advantage not possible with CCD sensors,  
which are also much more expensive to produce.  
ARP (Address Resolution Protocol) - This protocol is used to associate  
an IP address to a hardware MAC address. A request is broadcast on the  
local network to discover the MAC address for an IP address.  
ARTPEC (Axis Real Time Picture Encoder) - This chip is used for image  
compression.  
Codec - In communications engineering, a codec is usually a  
coder/decoder. Codecs are used in integrated circuits or chips that  
convert, e.g. analog video and audio signals into a digital format for  
transmission. The codec also converts received digital signals back into  
analog format. A codec uses analog-to-digital conversion and  
digital-to-analog conversion in the same chip.  
ASIC (Application Specific Integrated Circuit) - A circuit designed for  
a specific application, as opposed to a general purpose circuit, such as a  
microprocessor.  
Aspect ratio - A ratio of width to height in images. A common aspect  
ratio used for television screens and computer monitors is 4:3.  
High-definition television (HDTV) uses an aspect ratio of 16:9.  
Codec can also mean compression/decompression, in which case it is  
generally taken to mean an algorithm or computer program for reducing  
the size of large files and programs.  
Autoiris (or DC-Iris) - This special type of iris is electrically controlled  
by the camera, to automatically regulate the amount of light allowed to  
enter.  
Compression - See Image Compression.  
Contrast - Defines the degree of difference between the lightest and  
darkest parts of an image or video stream.  
AVI (Audio Video Interleave) - A video format that supports  
simultaneous playback of audio and video.  
DC-Iris - This special type of iris is electrically controlled by the  
camera, to automatically regulate the amount of light allowed to enter.  
Bitmap - A bitmap is a data file representing a rectangular grid of  
pixels. It defines a display space and color for each pixel (or "bit") in the  
display space. This type of image is known as a "raster graphic." GIF's  
and JPEG's are examples of image file types that contain bitmaps.  
DHCP (Dynamic Host Configuration Protocol) - DHCP is a protocol  
that lets network administrators automate and centrally manage the  
assignment of Internet Protocol (IP) addresses to network devices in a  
network.  
Because a bitmap uses this fixed raster method, it cannot easily be  
rescaled without losing definition. Conversely, a vector graphic image  
uses geometrical shapes to represent the image, and can thus be quickly  
rescaled.  
DHCP uses the concept of a "lease" or amount of time that a given IP  
address will be valid for a computer. The lease time can vary, depending  
on how long a user is likely to require the network connection at a  
particular location.  
Bit rate - The bit rate (in kbit/s or Mbit/s) is often referred to as speed,  
but actually defines the number of bits/time unit and not distance/time  
unit.  
DHCP also supports static addresses for, e.g. computers running web  
servers, which need a permanent IP address.  
Bluetooth - Bluetooth is an open standard for wireless transmission of  
AXIS COMMUNICATIONS  
voice and data between mobile devices (PCs, handheld computers,  
telephones and printers).  
<Product Name> Quick User’s Guide  
DNS (Domain Name System) - DNS is used to locate and translate  
Internet domain names into IP (Internet Protocol) addresses. A domain  
name is a meaningful and easy-to-remember name for an Internet  
address. For example the domain name www.example.com is much  
easier to remember than 192.0.34.166. The translation tables for domain  
names are contained in Domain name servers.  
Bonjour - Also known as zero-configuration networking, Bonjour  
enables devices to automatically discover each other on a network,  
without having to enter IP addresses or configure DNS servers. Bonjour  
is a trademark of Apple Computer, Inc.  
Domain Server - Domains can also be used by organizations who wish  
to centralize the management of their (Windows) computers. Each user  
within a domain has an account that usually allows them to log in to  
and use any computer in the domain, although restrictions may also  
apply. The domain server is the server that authenticates the users on  
the network.  
Broadband - In network engineering terms, this describes transmission  
methods where two or more signals share the same carrier. In more  
popular terminology, broadband is taken to mean high-speed data  
transmission.  
Certificate authority (CA) - Is an entity that issures digital certificates  
which contains public key and private key pairs. The CA verifies an  
applicant’s credentials, so that users can trust the information in the  
certificate.  
Duplex - See Full-duplex.  
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AXIS 211W - Glossary of Terms  
Ethernet - Ethernet is the most widely installed local area network  
HTML (Hypertext Markup Language) - HTML is the set of "markup"  
symbols or codes inserted in a file intended for display in web browser.  
The markup tells the browser how to display the page's words and  
images for the user.  
technology. An Ethernet LAN typically uses special grades of twisted  
pair wires. The most commonly installed Ethernet systems are 10BASE-T  
and 100BASE-T10, which provide transmission speeds up to 10 Mbps  
and 100 Mbps respectively.  
HTTP (Hypertext Transfer Protocol) - HTTP is the set of rules for  
exchanging files (text, graphic images, sound, video, and other  
multimedia files) on the web. The HTTP protocol runs on top of the  
TCP/IP suite of protocols.  
ETRAX (Ethernet Token Ring AXIS) - Axis' own microprocessor.  
Factory default settings - These are the settings that originally applied  
for a device when it was first delivered from the factory. If it should  
become necessary to reset a device to its factory default settings, this  
will, for many devices, completely reset any settings that were changed  
by the user.  
Hub - A (network) hub is used to connect multiple devices to the  
network. The hub transmits all data to all devices connected to it,  
whereas a switch will only transmit the data to the device it is  
specifically intended for.  
Firewall - A firewall works as a barrier between networks, e.g. between  
a Local Area Network and the Internet. The firewall ensures that only  
authorized users are allowed to access the one network from the other. A  
firewall can be software running on a computer, or it can be a  
standalone hardware device.  
IEEE 802.11 - A family of standards for wireless LANs. The 802.11  
standard supports 1 or 2 Mbit/s transmission on the 2.4 GHz band. IEEE  
802.11b specifies an 11 Mbit/s data rate on the 2.4 GHz band, while  
802.11g allows up to 54 Mbit/s on the 2.4 GHz band.  
Focal length - Measured in millimeters, the focal length of a camera  
lens determines the width of the horizontal field of view, which in turn  
is measured in degrees.  
Image compression - Image compression minimizes the file size (in  
bytes) of an image. Two of the most common compressed image formats  
are JPEG and GIF.  
FTP (File Transfer Protocol) - An application protocol that uses the  
TCP/IP protocols. It is used to exchange files between computers/devices  
on networks.  
Interlacing - Interlaced video is video captured at 50 pictures (known as  
fields) per second, of which every 2 consecutive fields (at half height)  
are then combined into 1 frame. Interlacing was developed many years  
ago for the analog TV world and is still used widely today. It provides  
good results when viewing motion in standard TV pictures, although  
there is always some degree of distortion in the image.  
Frame - A frame is a complete video image. In the 2:1 interlaced  
scanning format of the RS-170 and CCIR formats, a frame is made up of  
two separate fields of 262.5 or 312.5 lines interlaced at 60 or 50 Hz to  
form a complete frame, which appears at 30 or 25 Hz. In video cameras  
with a progressive scan, each frame is scanned line-by-line and not  
interlaced; most are also displayed at 30 and 25 Hz.  
To view interlaced video on, e.g. a computer monitor, the video must  
first be de-interlaced, to produce progressive video, which consists of  
complete images, one after the other, at 25 frames per second. See also  
Progressive scan.  
Frame rate - The frame rate used to describe the frequency at which a  
video stream is updated is measured in frames per second (fps). A higher  
frame rate is advantageous when there is movement in the video stream,  
as it maintains image quality throughout.  
IP (Internet Protocol) - The Internet Protocol is a method transmitting  
data over a network. Data to be sent is divided into individual and  
completely independent "packets." Each computer (or host) on the  
Internet has at least one address that uniquely identifies it from all  
others, and each data packet contains both the sender's address and the  
receiver's address.  
Full-duplex - Transmission of data in two directions simultaneously. In  
an audio system this would describe, e.g. a telephone systems.  
Half-duplex also provides bi-directional communication, but only in one  
direction at a time, as in a walkie-talkie system. See also Simplex.  
The Internet Protocol ensures that the data packets all arrive at the  
intended address. As IP is a connectionless protocol, which means that  
there is no established connection between the communication  
end-points, packets can be sent via different routes and do not need to  
arrive at the destination in the correct order.  
Gain - Gain is the amplification factor and the extent to which an  
analog amplifier boosts the strength of a signal. Amplification factors  
are usually expressed in terms of power. The decibel (dB) is the most  
common way of quantifying the gain of an amplifier.  
Once the data packets have arrived at the correct destination, another  
protocol - Transmission Control Protocol (TCP) - puts them in the right  
order. See also TCP.  
Gateway - A gateway is a point in a network that acts as an entry point  
to another network. In a corporate network for example, a computer  
server acting as a gateway often also acts as a proxy server and a  
firewall server. A gateway is often associated with both a router, which  
knows where to direct a given packet of data that arrives at the gateway,  
and a switch, which furnishes the actual path in and out of the gateway  
for a given packet.  
IP Address - An IP address is simply an address on an IP network used  
by a computer/device connected to that network. IP addresses allow all  
the connected computers/devices to find each other and to pass data  
back and forth.  
GIF (Graphics Interchange Format) - GIF is one of the most common  
file formats used for images in web pages. There are two versions of the  
format, 87a and 89a. Version 89a supports animations, i.e. a short  
sequence of images within a single GIF file. A GIF89a can also be  
specified for interlaced presentation.  
To avoid conflicts, each IP address on any given network must be  
unique. An IP address can be assigned as fixed, so that it does not  
change, or it can be assigned dynamically (and automatically) by DHCP.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
An IP address consists of four groups (or quads) of decimal digits  
separated by periods, e.g. 130.5.5.25. Different parts of the address  
represent different things. Some part will represent the network number  
or address, and some other part will represent the local machine address.  
GOV (Group Of VOPs) - A group of VOP's is the basic unit of an  
MPEG-4 video stream. The GOV contains different types and numbers of  
VOP's (I-VOP's, P-VOP's, etc) as determined by the GOV length and GOV  
structure. See also VOP.  
See also IP (Internet Protocol).  
I-VOP - See VOP.  
GOV length - The GOV length determines the number of images (VOP's)  
in the GOV structure. See also GOV and VOP.  
IPv6 (Internet Protocol version 6) - A set of specifications designed as  
improvements to the current IP Version 4. Network hosts and  
intermediate nodes with either IPv4 or IPv6 can handle packets for  
either level of the Internet Protocol.  
GOV structure - The GOV structure describes the composition of an  
MPEG-4 video stream, as regards the type of images (I-VOP's or  
P-VOP's) included in the stream, and their internal order. See also GOV  
and VOP.  
JPEG (Joint Photographic Experts Group) - Together with the GIF file  
format, JPEG is an image file type commonly used on the web. A JPEG  
image is a bitmap, and usually has the file suffix '.jpg' or ".jpeg." When  
creating a JPEG image, it is possible to configure the level of  
Half-duplex - See Full-duplex.  
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AXIS 211W - Glossary of Terms  
compression to use. As the lowest compression (i.e. the highest quality)  
results in the largest file, there is a trade-off between image quality and  
file size.  
NTSC (National Television System Committee) - NTSC is the television  
and video standard in the United States. NTSC delivers 525 lines at 60  
half-frames/second.  
kbit/s (kilobits per second) - A measure of the bit rate, i.e. the rate at  
which bits are passing a given point. See also Bit rate.  
OEM (Original Equipment Manufacturer) - This is a designation for  
companies that manufacture equipment which is then marketed and  
sold to other companies under their own names.  
LAN (Local Area Network) - A LAN is a group of computers and  
associated devices that typically share common resources within a  
limited geographical area.  
PAL (Phase Alternating Line) - PAL is the dominant television  
standard in Europe. PAL delivers 625 lines at 50 half-frames/second.  
Linux - Linux is an open source operating system within the Unix  
family. Because of its robustness and availability, Linux has won  
popularity in the open source community and among commercial  
application developers.  
PEM (Privacy Enhanced Mail) - An early standard for securing  
electronic mail. The PEM-format is often used for representing an  
HTTPS certificate or certificate request.  
Ping - Ping is a basic network program used diagnostically to check  
the status of a network host or device. Ping can be used to see if a  
particular network address (IP address or host name) is occupied or not,  
or if the host at that address is responding normally. Ping can be run  
from, e.g. the Windows Command prompt or the command line in Unix.  
MAC address (Media Access Control address) - A MAC address is a  
unique identifier associated with a piece of networking equipment, or  
more specifically, its interface with the network. For example, the  
network card in a computer has its own MAC address.  
Manual iris - This is the opposite to an autoiris, i.e. the camera iris must  
be adjusted manually to regulate the amount of light allowed to reach  
the image sensor.  
Pixel - A pixel is one of the many tiny dots that make up a digital  
image. The color and intensity of each pixel represents a tiny area of the  
complete image.  
Mbit/s (Megabits per second) - A measure of the bit rate, i.e. the rate at  
which bits are passing a given point. Commonly used to give the "speed"  
of a network. A LAN might run at 10 or 100 Mbit/s. See also Bit rate.  
PoE (Power over Ethernet) - Power over Ethernet provides power to a  
network device via the same cable as used for the network connection.  
This is very useful for IP-Surveillance and remote monitoring  
applications in places where it may be too impractical or expensive to  
power the device from a power outlet.  
Monitor - A monitor is very similar to a standard television set, but  
lacks the electronics to pick up regular television signals.  
PPP (Point-to-Point Protocol) - A protocol that uses a serial interface  
for communication between two network devices. For example, a PC  
connected by a phone line to a server.  
Motion JPEG - Motion JPEG is a simple compression/decompression  
technique for networked video. Latency is low and image quality is  
guaranteed, regardless of movement or complexity of the image. Image  
quality is controlled by adjusting the compression level, which in turn  
provides control over the file size, and thereby the bit rate.  
PPTP (Point-to-Point tunneling Protocol) - A protocol (set of  
communication rules) that allows corporations to extend their own  
corporate network through private "tunnels" over the public Internet. In  
this way a corporation can effectively use a WAN (Wide Area Network)  
as a large single LAN (Local Area Network). This kind of interconnection  
is known as a virtual private network (VPN).  
High-quality individual images from the Motion JPEG stream are easily  
extracted. See also JPEG.  
Megapixel - See Pixel.  
MPEG (Moving Picture Experts Group) - The Moving Picture Experts  
Group develops standards for digital video and audio compression. It  
operates under the auspices of the International Organization for  
Standardization (ISO). The MPEG standards are an evolving series, each  
designed for a different purpose.  
Pre/post alarm images - The images from immediately before and after  
an alarm. These images are stored in a buffer for later retrieval.  
Progressive scan - Progressive scan, as opposed to interlaced video,  
scans the entire picture, line by line every sixteenth of a second. In other  
words, captured images are not split into separate fields as in interlaced  
scanning.  
MPEG-2 - MPEG-2 is the designation for a group of audio and video  
coding standards, and is typically used to encode audio and video for  
broadcast signals, including digital satellite and Cable TV. MPEG-2, with  
some modifications, is also the coding format used by standard  
commercial DVD movies.  
Computer monitors do not need interlace to show the picture on the  
screen, but instead show them progressively, on one line at a time in  
perfect order, i.e. 1, 2, 3, 4, 5, 6, 7 etc., so there is virtually no  
"flickering" effect. In a surveillance application, this can be critical  
when viewing detail within a moving image, such as a person running.  
A high-quality monitor is required to get the best from progressive scan.  
See also Interlacing.  
MPEG-4 - MPEG-4 is a group of audio and video coding standards and  
related technology. The primary uses for the MPEG-4 standard are web  
(streaming media) and CD distribution, conversational (videophone), and  
broadcast television.  
Protocol - A special set of rules governing how two entities will  
communicate. Protocols are found at many levels of communication,  
and there are hardware protocols and software protocols.  
Most of the features included in MPEG-4 are left to individual  
developers to decide whether to implement them or not. This means that  
there are probably no complete implementations of the entire MPEG-4  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
Proxy server - In an organization that uses the Internet, a proxy server  
acts as an intermediary between a workstation user and the Internet.  
This provides security, administrative control, and a caching service.  
Any proxy server associated with a gateway server, or part of a gateway  
server, effectively separates the organization’s network from the outside  
network and the local firewall. It is the firewall server that protects the  
network against outside intrusion.  
set of standards. To deal with this, the standard includes the concept of  
"profiles" and "levels", allowing a specific set of capabilities to be  
defined in a manner appropriate for a subset of applications.  
Multicast - Bandwidth-conserving technology that reduces bandwidth  
usage by simultaneously delivering a single stream of information to  
multiple network recipients.  
Multiplexer - A multiplexer is a high-speed switch that provides  
full-screen images from up to 16 analog cameras. Multiplexers can  
playback everything that happened on any one camera with no  
interference from the other cameras on the system.  
A proxy server receives requests for Internet services (such as web page  
requests) from many users. If the proxy server is also a cache server, it  
looks in its local cache of previously downloaded web pages. If it finds  
the page, it is returned to the user without forwarding the request to the  
Internet. If the page is not in the cache, the proxy server, acting as a  
client on behalf of the user, uses one of its own IP addresses to request  
the page from another server over the Internet. When the requested page  
is returned, the proxy server forwards it to the user that originally  
requested it.  
Network connectivity - The physical (wired or wireless) and logical  
(protocol) connection of a computer network or an individual device to a  
network, such as the Internet or a LAN.  
P-VOP - See VOP.  
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AXIS 211W - Glossary of Terms  
Quality of Service (QoS) - QoS provides the means to guarantee a certain  
Sockets - Sockets are a method for communication between a client  
program and a server program over a network. A socket is defined as  
"the endpoint in a connection." Sockets are created and used with a set  
of programming requests or "function calls" sometimes called the  
sockets application programming interface (API).  
level of a specified resource to selected traffic on a network. Quality can  
be defined as, e.g. a maintained level of bandwidth, low latency, no  
packet losses, etc.  
Referrer - (or HTTP referrer) identifies the address of the resource or the  
URL which contains a link to the network camera’s web page.  
SSL/TLS (Secure Socket Layer/Transport Layer Security)  
Resolution - Image resolution is a measure of how much detail a digital  
image can hold: the greater the resolution, the greater the level of detail.  
Resolution can be specified as the number of pixel-columns (width) by  
the number of pixel-rows (height), e.g. 320x240.  
These two protocols (SSL is succeeded by TLS) are cryptographic  
protocols that provide secure communication on a network. SSL is  
commonly used over HTTP to form HTTPS, as used, e.g. on the Internet  
for electronic financial transactions. SSL uses public key certificates to  
verify the identity of the server.  
Alternatively, the total number of pixels (usually in megapixels) in the  
image can be used. In analog systems it is also common to use other  
format designations, such as CIF, QCIF, 4CIF, etc.  
Subnet/subnet mask - A subnet is an identifiably separate part of an  
organization's network. Typically, a subnet may represent all the  
machines at one geographic location, in one building, or on the same  
local area network (LAN). Having an organization's network divided  
into subnets allows it to be connected to the Internet with a single  
shared network address.  
RTCP (Real-Time Control Protocol) - RTCP provides support for  
real-time conferencing of groups of any size within an intranet. This  
support includes source identification and support for gateways like  
audio and video bridges as well as multicast-to-unicast translators.  
The subnet mask is the part of the IP address that tells a network router  
how to find the subnet that the data packet should be delivered to. Using  
a subnet mask saves the router having to handle the entire 32-bit IP  
address; it simply looks at the bits selected by the mask.  
RTCP offers quality-of-service feedback from receivers to the multicast  
group as well as support for the synchronization of different media  
streams.  
RTP (Real-Time Transport Protocol) - RTP is an Internet protocol for  
the transport of real-time data, e.g. audio and video. It can be used for  
media-on-demand as well as interactive services such as Internet  
telephony.  
Switch - A switch is a network device that connects network segments  
together, and which selects a path for sending a unit of data to its next  
destination. In general, a switch is a simpler and faster mechanism than  
a router, which requires knowledge about the network and how to  
determine the route. Some switches include the router function. See also  
Router.  
RTSP (Real Time Streaming Protocol) - RTSP is a control protocol, and  
a starting point for negotiating transports such as RTP, multicast and  
Unicast, and for negotiating codecs.  
TCP (Transmission Control Protocol) - TCP is used along with the  
Internet Protocol (IP) to transmit data as packets between computers  
over the network. While IP takes care of the actual packet delivery, TCP  
keeps track of the individual packets that the communication (e.g.  
requested a web page file) is divided into, and, when all packets have  
arrived at their destination, it reassembles them to re-form the complete  
file.  
RTSP can be considered a "remote control" for controlling the media  
stream delivered by a media server. RTSP servers typically use RTP as  
the protocol for the actual transport of audio/video data.  
Router - A device that determines the next network point to which a  
packet should be forwarded on its way to its final destination. A router  
creates and/or maintains a special routing table that stores information  
on how best to reach certain destinations. A router is sometimes  
included as part of a network switch. See also switch.  
TCP is a connection-oriented protocol, which means that a connection is  
established between the two end-points and is maintained until the data  
has been successfully exchanged between the communicating  
applications.  
Server - In general, a server is a computer program that provides  
services to other computer programs in the same or other computers. A  
computer running a server program is also frequently referred to as a  
server. In practice, the server may contain any number of server and  
client programs. A web server is the computer program that supplies the  
requested HTML pages or files to the client (browser).  
Telnet - Telnet is a simple method with which to access another  
network device, e.g. a computer. The HTTP protocol and the FTP  
protocols allow you to request specific files from remote computers, but  
do not allow you logon as a user of that computer. With Telnet, you log  
on as a regular user with whatever privileges you may have been  
granted for specific applications and data residing on that computer.  
Sharpness - This is the control of fine detail within a picture. This  
feature was originally introduced into color TV sets that used notch filter  
decoders. This filter took away all high frequency detail in the black and  
white region of the picture. The sharpness control attempted to put some  
of that detail back in the picture. Sharpness controls are mostly  
superfluous in today's high-end TVs. The only logical requirement for it  
nowadays is on a VHS machine.  
TVL (TV Lines) - A method of defining resolutions in analog video.  
UDP (User Datagram Protocol) - UDP is a communications protocol  
that offers limited service for exchanging data in a network that uses  
the Internet Protocol (IP). UDP is an alternative to the Transmission  
Control Protocol (TCP). The advantage of UDP is that it is not required to  
deliver all data and may drop network packets when there is, e.g.  
network congestion. This is suitable for live video, as there is no point in  
re-transmitting old information that will not be displayed anyway.  
Simplex - In Simplex operation, a network cable or communications  
channel can only send information in one direction.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
SMTP (Simple Mail Transfer Protocol) - SMTP is used for sending and  
receiving e-mail. However, as it is "simple," it is limited in its ability to  
queue messages at the receiving end, and is usually used with one of two  
other protocols, POP3 or IMAP. These other protocols allow the user to  
save messages in a server mailbox and download them periodically from  
the server.  
Unicast - Communication between a single sender and a single receiver  
over a network. A new connection is established for each new user.  
URL (Uniform Resource Locator) - An "address" on the network.  
USB - (Universal Serial Bus) A plug-and-play interface between a  
computer and peripheral devices, e.g. scanners, printers, etc.  
SMTP authentication is an extension of SMTP, whereby the client is  
required to log into the mail server before or during the sending of  
email. It can be used to allow legitimate users to send email while  
denying the service to unauthorized users, such as spammers.  
Varifocal lens - A varifocal lens provides a wide range of focal lengths,  
as opposed to a lens with a fixed focal length, which only provides one.  
VAPIX - AXIS VAPIX is considered to be the global application  
programming interface (API) standard, in the rapidly growing field of  
Network Video based on IP.  
SNMP (Simple Network Management Protocol) - SNMP forms part of  
the Internet Protocol suite, as defined by the Internet Engineering Task  
Force. The protocol can support monitoring of network-attached devices  
for any conditions that warrant administrative attention.  
VPN (Virtual Private Network) - This creates a secure "tunnel"  
between the points within the VPN. Only devices with the correct "key"  
will be able to work within the VPN. The VPN network can be within a  
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AXIS 211W - Glossary of Terms  
company LAN (Local Area Network), but different sites can also be  
connected over the Internet in a secure way. One common use for VPN is  
for connecting a remote computer to the corporate network, via, e.g. a  
direct phone line or via the Internet.  
VOP (Video Object Plane) - A VOP is an image frame in an MPEG-4  
video stream. There are several types of VOP:  
- An I-VOP is complete image frame.  
- A P-VOP codes the differences between images, as long as it is more  
efficient to do so. Otherwise it codes the whole image, which may also  
be a completely new image.  
WAN (Wide-Area-Network) - Similar to a LAN, but on a larger  
geographical scale.  
W-LAN (Wireless LAN) - A wireless LAN is a wireless local area  
network that uses radio waves as its carrier: where the network  
connections for end-users are wireless. The main network structure  
usually uses cables.  
Web server - A Web server is a program, which allows Web browsers  
to retrieve files from computers connected to the Internet. The Web  
server listens for requests from Web browsers and upon receiving a  
request for a file sends it back to the browser.  
The primary function of a Web server is to serve pages to other remote  
computers; consequently, it needs to be installed on a computer that is  
permanently connected to the Internet. It also controls access to the  
server whilst monitoring and logging server access statistics.  
WEP (Wireless Equivalent Privacy) - A wireless security protocol,  
specified in the IEEE 802.11 standard, which is designed to provide a  
wireless local area network (WLAN) with a level of security and privacy  
comparable to that usually expected of a wired LAN. Security is at two  
different levels; 40-bit and 104-bit encryption. The higher the bit  
number, the more secure the encryption.  
WINS (Windows Internet Naming Service) - Part of the Microsoft  
Windows NT Server, WINS manages the association of workstation  
names and locations with IP addresses, without the user or administrator  
having to be involved in each configuration change.  
WPA-/WPA2-Enterprise - This wireless encryption method provides  
stronger data protection for multiple users and larger networks.  
Unauthorzed network access is prevented by verifing users through a  
server.  
WPA-/WPA2-PSK (Wi-Fi Protected Access - Pre-Shared Key) - This  
wireless encryption method uses a pre-shared key (PSK) for key  
management. Keys can usually be entered as manual hex values, as  
hexadecimal characters, or as a Passphrase. WPA-PSK provides a greater  
degree of security than WEP.  
Zoom lens - A zoom lens can be moved (zoomed) to enlarge the view of  
an object to show more detail.  
AXIS COMMUNICATIONS  
<Product Name> Quick User’s Guide  
49  
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AXIS 211W - Index  
Full duplex 18  
A
Access point 31  
Accessing the video stream 13  
Action 21, 23  
Full screen button 10  
G
Action buttons 21  
Active/Inactive 21  
ActiveX Controls 8  
Ad-hoc 32  
Administrator 14  
Alarm 7, 19, 25, 36  
Alarm level 19  
GOV Settings 17  
H
Half duplex 18  
Host Name 30  
HTML examples 22  
HTTP 30  
AMC (ActiveX) 22  
AMC viewer toolbar 10  
ARP/Ping 29  
HTTP port 31  
HTTP Server 23  
HTTPS 27, 30  
Audio 10  
Audio input 18  
I
Audio output 19  
Auxiliary Power 36  
AXIS Media Control 18  
AXIS VAPIX API 21  
I/O Ports 34  
IEEE 802.1X 28, 32  
Include Windows 25  
Input 36  
IP address filtering 27  
B
Backup 34  
Bit rate 17, 19, 31  
Bonjour 33  
Buffers 24  
J
Java applet 22  
L
LED Settings 34  
Link-Local IPv4 Address 30  
Live View 14  
Live View Config 20  
Live View page 10  
Logs & Reports 34  
C
Certificates 32  
CGI links 21  
Channel 31  
Configuration 14  
Custom settings 20  
M
D
Maintenance 34, 35  
Mode 31  
Date & Time 28  
Default Video Format 21  
Default Viewer 22  
Digital Input 36  
DNS Configuration 29  
DNS Server 29, 30  
Domain Name 30  
Motion Detection 7, 36  
Motion detection 26  
Motion JPEG 13  
MPEG-4 recording 10  
MPEG-4 Settings 17  
Multicast 12  
E
N
Emergency recovery 40  
Enable ARP/Ping 29  
Event servers 23  
Event types 23  
Events 23  
NAT traversal 30  
Network Settings 29  
Network Traffic 31  
Noise canceller attenuation 19  
Notification of IP address change 29  
NTP Server 28  
External video 22  
External video source 10  
O
F
Output 36  
Factory default settings 35  
Firmware 40  
Frame Rate 15  
FTP 31  
Output buttons 10, 21  
Own home page 21  
Own web files 20  
FTP Server 23  
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AXIS 211W - Index  
Snapshot button 10  
P
Pinout - I/O connectors 36  
Port status 26  
SNMP 33  
SOCKS 32  
Ports & Devices 34  
Power Connector 7  
Pre/post trigger buffer 24  
Pulse 10, 21  
SSID 31, 32  
Still Image 22  
Support 34  
System options 27  
System Overview 34  
Push to talk 18  
Q
T
QoS 33  
TCP Server 23  
TCP/IP Settings 29  
Text overlay 16  
Time Mode 28  
Transistor Output 36  
Triggered Event 23  
QuickTime 13, 22  
R
Real Player 13  
Record button 10  
Recovery 40  
Reset Button 35  
Restore 34  
RTP 33  
U
Upgrade Server 34  
Upgrading the firmware 40  
Uploading web files 20  
UPnP 30, 33  
RTSP 31  
User-defined links 21  
Users 27  
S
Scan wireless networks 31  
Scheduled Event 23, 24  
Scripting 35  
V
Security 27, 32  
Sequence mode 10  
Server Time 28  
Services 29  
Video Stream 12, 15  
W
WEP 32  
Signal strength 31  
Simplex 18  
SMTP 33  
WPA-/WPA2-Enterprise 32  
WPA-/WPA2-PSK 32  
51  
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