Avocent Switch DSR1021 User Manual

DSR® Switch  
Installer/User Guide  
For models: DSR1021 DSR1022  
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®
DSR 1021/1022 Switch  
Installer/User Guide  
Avocent, the Avocent logo, The Power of Being There, DSR, DSView  
and OSCAR are registered trademarks of Avocent Corporation or its  
affiliates. All other marks are the property of their respective owners.  
© 2005 Avocent Corporation. All rights reserved.  
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USA Notification  
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance  
could void the user’s authority to operate the equipment.  
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a commercial environment. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction  
manual, may cause harmful interference to radio communications. Operation of this equipment is a residential  
area is likely to cause harmful interference, in which case the user will be required to correct the interference at  
his/her own expense.  
Japanese Approvals  
Safety and EMC Standards  
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST  
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iii  
TABLE OF CONTENTS  
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iv  
DSR1021/1022 Switch Installer/User Guide  
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TABLE OF CONTENTS  
v
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vi  
DSR1021/1022 Switch Installer/User Guide  
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vii  
LIST OF FIGURES  
Figure 5.2: Manual Video Adjust Dialog Box.................................................................................62  
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viii  
DSR1021/1022 Switch Installer/User Guide  
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ix  
LIST OF TABLES  
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x
DSR1021/1022 Switch Installer/User Guide  
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1
CHAPTER  
Product Overview  
1
Features and Benefits  
®
Avocent DSR switches combine analog and digital technology to provide flexible, centralized  
control of data center servers and facilitate the OA&M (operations, activation and maintenance) of  
remote branch offices where trained operators may be unavailable. They provide enterprise  
customers with a significant reduction of cable volume, secure remote access and flexible server  
management from anywhere at anytime.  
Each DSR1021/1022 switch model consists of a rack mountable keyboard, video and mouse  
(KVM) switch, configurable for analog (local) or digital (remote) connectivity. Video resolutions  
are supported up to 1280 x 1024 for remote users. Enhanced video quality of up to 1600 x 1200  
is available to local users via the video port.  
The DSR1021/1022 switch has user peripheral ports for PS/2 keyboards and mice and an SPC port  
that may be used to connect to an SPC power control device. An SPC device is an 8- or 16-outlet  
device that you can use to control the power state of any attached target devices through the  
embedded web server or the DSView 3 software.  
Users can access target devices across a 100BaseT LAN port that is used to establish an Ethernet  
connection, or directly through a local port. Each DSR1021/1022 switch model includes a  
MODEM port that supports V.34, V.90 or V.92-compatible modems that may be used to access  
the switch when an Ethernet connection is not available.  
The only significant difference between the two models described in this manual is that the  
DSR1021 supports control of up to eight target devices, while the DSR1022 supports control of up  
to four target devices. The IP-based DSR1021/1022 switches give you flexible target device  
management control from anywhere in the world.  
Reduce cable bulk  
With server densities continually increasing, cable bulk remains a major concern for network  
administrators.The DSR1021/1022 switches significantly reduce KVM cable volume in the rack by  
utilizing the innovative DSRIQ module and single, industry-standard Unshielded Twisted Pair  
(UTP) CAT 5 cabling. This allows a higher server density while providing greater airflow and  
cooling capacity.  
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2
DSR1021/1022 Switch Installer/User Guide  
The DSRIQ module is powered directly from the target device and provides Keep Alive  
functionality when the DSR1021/1022 switch is not powered.  
The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a  
serial device and a DSR1021/1022 switch. It provides VT100 terminal emulation, break  
suppression and port history in a compact, convenient module.  
Access the DSR1021/1022 switch via network connection  
No special software or drivers are required on the attached, or client, computers.  
NOTE: The client connects to the server housing the DSView® management software using an Internet  
browser. For modem access, you must install DSR Remote Operations software included on the DSView 3  
software D-ROM (see the DSView Installer/User Guide for more information).  
Users access the DSR1021/1022 switch and all attached systems via Ethernet or using a V.34, V.90  
or V.92 modem from a client computer, such as a PC. Clients can be located anywhere a valid  
network connection exists.  
Two modes of access to the DSR1021/1022 switch  
You can access the DSR1021/1022 switch in one of the following ways:  
through a built-in web server that manages basic switching tasks  
-or-  
as your needs grow, by upgrading to the DSView 3 software to manage every KVM switch in  
your installation from one simple-to-use web interface  
Simple access to any target device  
When a user accesses the DSR1021/1022 switch, a listing displays all target devices to which the  
user has permission to view and manage. When a user selects a target device from the list, the video  
of the selected target device displays in a Video Viewer window. For more information about the  
Video Viewer, see Chapter 5.  
Figure 1.1 on page 3 illustrates an example of a typical DSR1021/1022 switch configuration.  
Figure 1.2 on page 3 illustrates and describes the DSR1021 switch.  
Figure 1.3 on page 4 illustrates and describes the DSR1022 switch.  
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Chapter 1: Product Overview  
3
DSR1021/1022 switch  
Ethernet  
DSView 3  
Software  
Modem  
Telephone  
Network  
Analog User  
(OSCAR Graphical  
User Interface)  
Digital User  
(Computer with Internet browser)  
Figure 1.1: Example DSR1021/1022 Switch Configuration  
DSR1021 Switch  
Number of target devices  
Digital paths  
8
1
1
Analog user  
Figure 1.2: The DSR1021 Switch  
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4
DSR1021/1022 Switch Installer/User Guide  
DSR1022 Switch  
Number of target devices  
Digital paths  
4
1
1
Analog user  
Figure 1.3: The DSR1022 Switch  
Safety Precautions  
To avoid potential video and keyboard problems when using Avocent products:  
If the building has 3-phase AC power, ensure that the computer and monitor are on the same  
phase. For best results, they should be on the same circuit.  
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the  
following precautions:  
Do not use a 2-wire power cord in any Avocent product configuration.  
Test AC outlets at the target device and monitor for proper polarity and grounding.  
Use only with grounded outlets at both the target device and monitor. When using a backup  
Uninterruptible Power Supply (UPS), power the target device, the monitor and the  
DSR1021/1022 switch from the UPS.  
NOTE: The AC inlet is the main power disconnect.  
Rack Mount Safety Considerations  
Elevated Ambient Temperature: If installed in a closed rack assembly, the operating  
temperature of the rack environment may be greater than room ambient. Use care not to exceed  
the rated maximum ambient temperature of the switch.  
Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of  
airflow required for safe operation of the equipment is not compromised.  
Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous  
condition is not achieved due to uneven mechanical loading.  
Circuit Overloading: Consideration should be given to the connection of the equipment to the  
supply circuit and the effect that overloading of circuits might have on overcurrent protection  
and supply wiring. Consider equipment nameplate ratings for maximum current.  
Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay  
particular attention to supply connections other than direct connections to the branch circuit  
(for example, use of power strips).  
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5
CHAPTER  
Installation  
2
DSR 1021/1022 Switch Connectivity  
The DSR1021/1022 switching system can connect to a server running the DSView 3 software.  
DSView 3 software allows a user to view and control target devices (one at a time) attached to the  
DSR1021/1022 switching system. For more information on the DSView 3 software, see the  
DSView Installer/User Guide.  
The DSR1021/1022 switching system transmits keyboard, video and mouse (KVM) information  
between operators and target devices attached to the DSR1021/1022 switch over a network using  
either an Ethernet connection or a modem connection.  
The DSR1021/1022 switch uses TCP/IP for communication over Ethernet. Although 10BaseT  
Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network.  
The DSR1021/1022 switch also uses Point-to-Point Protocol (PPP) for communication over a  
V.34, V.90 or V.92 modem.  
You can perform KVM switching tasks by using one of the following:  
the web server built into the switch  
-or-  
DSView 3 software  
The installation instructions in this chapter pertain to the hardware installation and configurations  
of the DSR1021/1022 switch and the built-in web server. If you plan to use the DSView 3 software  
for access, please refer to the DSView 3 Quick Install Guide that is included with the DSView 3  
software package.  
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6
DSR1021/1022 Switch Installer/User Guide  
Installation Overview  
The general procedure for setting up and installing the DSR1021/1022 switch is as follows:  
Setting up your network  
The DSR1021/1022 switching system uses IP addresses to uniquely identify the switch and the  
target devices. The DSR1021/1022 switch supports both Dynamic Host Configuration Protocol  
(DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each  
switch and that they remain static while the DSR1021/1022 switches are connected to the network.  
For additional information on setting up the DSR1021/1022 switch using the DSView 3 software,  
and for information on how the DSR1021/1022 switch uses TCP/IP, see the DSView Installer/User  
Guide or DSView 3 Online Help.  
Installing the DSR1021/1022 switch  
1. Unpack the DSR1021/1022 switch and verify that all components are present and in good  
condition. See the Getting Started section on page 8 for specific information.  
2. Make all hardware connections between the power source, DSR1021/1022 switch, target  
devices, optional SPC device, the Ethernet and the optional modem connection. See the  
3. Turn on the power and verify that all connections are working. See the Verifying the  
Connections section on page 10 for more information.  
4. If you are accessing the DSR1021/1022 switch through the web server and configuring the  
switch using the console menu interface, do that at this point. See Chapter 6 for  
detailed instructions.  
-or-  
Otherwise, use the DSView 3 software to configure the DSR1021/1022 switch. See the  
DSView Installer/User Guide or DSView 3 Online Help for detailed instructions.  
5. Make the appropriate adjustments to your mouse settings. See the Adjusting Mouse Settings on  
Figure 2.1 on page 7 illustrates one possible configuration for your DSR1021/1022 switch.  
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Chapter 2: Installation  
7
Digital User  
Ethernet  
Telephone  
Network  
Power  
Cord  
Internet Connection  
Ethernet and/or  
Modem  
DSR1021 Switch  
Ports  
1-8  
SETUP Port  
CAT 5  
Cable  
SPC Port  
Connection  
Analog User  
KVM  
Connections  
SPC  
Power Control  
Device  
Server  
Server  
DSRIQ Modules  
PS/2, USB, Sun  
and serial adaptors  
are available  
Server  
Server  
Figure 2.1: Basic DSR1021 Switch Configuration  
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8
DSR1021/1022 Switch Installer/User Guide  
Getting Started  
Before installing your DSR1021/1022 switch, refer to the following lists to ensure you have all items  
that shipped with the DSR1021/1022 switch as well as other items necessary for proper installation.  
Items supplied with the DSR1021/1022 switch  
The following items are shipped with the DSR1021/1022 switch:  
local country power cord  
rack mounting brackets  
null modem cable  
DSR1021/1022 Installer/User Guide (this manual)  
DSR1021/1022 Quick Installation Guide  
Additional items needed  
Additional items needed for installation of the DSR1021/1022 awitch include the following:  
one DSRIQ module per target server or DSRIQ-SRL module per serial device  
one CAT 5 patch cable per DSRIQ module (4-pair UTP, up to 10 meters)  
one CAT 5 patch cable for network connectivity (4-pair UTP, up to 10 meters)  
(Optional) DSView 3 software  
(Optional) V.34, V.90 or V.92-compatible modem and cables  
(Optional) SPC power control device  
Connecting the DSR1021/1022 Switch Hardware  
NOTE: The DSR1021/1022 switch may be rack mounted in a 1U configuration. The DSR1021/1022 switch does  
not support a 0U configuration.  
To connect and power on your DSR1021/1022 switch:  
1. Power off the target devices that will be part of your DSR1021/1022 switching system. Locate  
the power cord that came with the DSR1021/1022 switch. Plug one end into the power socket  
on the back panel of the DSR1021/1022 switch. Plug the other end into a grounded AC wall  
outlet.  
WARNING: To reduce the risk of electric shock or damage to your equipment:  
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.  
Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.  
Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or  
the appliance.  
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Chapter 2: Installation  
9
2. Plug the VGA monitor and PS/2 keyboard and mouse cables into the corresponding  
DSR1021/1022 switch ports. You must install both a keyboard and mouse on the local port, or  
the keyboard will not initialize properly.  
3. Choose an available numbered port on the back panel of the DSR1021/1022 switch. Plug one  
end of a CAT 5 patch cable (4-pair, up to 10 meters) into the selected port and plug the other  
end into the RJ-45 connector of a DSRIQ module.  
4. Plug the DSRIQ module into the corresponding ports on the back panel of the target server.  
Repeat this procedure for all servers that are to be connected to the DSR1021/1022 switch. See  
5. Plug a CAT 5 patch cable from your Ethernet network into the LAN port on the back of the  
DSR1021/1022 switch. Network users will access the DSR1021/1022 switch through this port.  
6. (Optional) The DSR1021/1022 switch can also be accessed using a ITU V.92, V.90 or V.34-  
compatible modem. Plug the 9-pin serial cable into the MODEM port on the back of the  
DSR1021/1022 switch. Plug the other end into the connector on the modem.  
NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of your  
DSR1021/1022 switch.  
7. (Optional) Plug one end of the cable supplied with the SPC power control device into the SPC  
port on the DSR1021/1022 switch and plug the other end into an SPC device. Plug the power  
cords from the target servers into the SPC device power outlets. Plug the SPC device into an  
appropriate AC wall outlet.  
8. If you are configuring the DSR1021/1022 switch using the console menu interface, use the  
supplied null modem cable to connect a terminal or PC running terminal emulation software  
®
(such as HyperTerminal ) to the SETUP port on the back panel of the DSR1021/1022 switch.  
Set the terminal to 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no flow control.  
9. Power up each target device and then power up the DSR1021/1022 switch. After  
®
approximately one minute, the switch completes initialization and displays the OSCAR  
graphical user interface Free tag on the local port monitor.  
10. If you did not use the console menu interface to configure the DSR1021/1022 switch, use the  
DSView 3 software to configure the switch. See the DSView Installer/User Guide or the  
DSView 3 Online Help for detailed instructions.  
To connect a DSRIQ module to a server:  
1. Attach the color-coded connectors of a DSRIQ module to the corresponding keyboard,  
monitor and mouse ports on the server you will be connecting to the DSR1021/1022 switch.  
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10  
DSR1021/1022 Switch Installer/User Guide  
2. Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ module.  
Connect the other end of the CAT 5 patch cable to the desired port on the back panel of the  
DSR1021/1022 switch.  
3. Repeat this procedure for all servers you wish to attach.  
NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor in the local port to  
accommodate Sun computers that support both VGA and sync-on-green or composite sync.  
To connect a DSRIQ module to a serial device:  
1. Attach the DSRIQ-SRL module 9-pin serial connector to the serial port of the device you will  
be connecting to the DSR1021/1022 switch.  
2. Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ-SRL module.  
Connect the other end of the CAT 5 patch cable to the desired port on the back panel of the  
DSR1021/1022 switch.  
NOTE: The DSRIQ-SRL module is a DCE device and supports only VT100 terminal emulation.  
3. Connect the power supply to the power connector on your DSRIQ-SRL module. The cable  
expander can be used to power up to four DSRIQ-SRL modules from a single power supply.  
4. Connect the DSRIQ-SRL module power supply to an appropriate AC wall outlet. Power up  
your serial device. See Appendix C on page 80 for more information on DSRIQ-SRL modules.  
Verifying the Connections  
Verify the connections between the DSR1021/1022 switch, DSRIQ modules and serial devices by  
reading the status of the LEDs on the DSR1021/1022 switch and the DSRIQ module.  
DSR1021/1022 switch  
The front panel of the DSR1021/1022 switch features two LEDs indicating the  
Ethernet connection.  
The top green LED, labeled Link, illuminates when a valid connection to the network is  
established and blinks when there is activity on the port.  
The lower amber LED, labeled 100M, indicates that you are communicating at the 100 Mbps  
rate when using an Ethernet connection.  
Additionally, the two LEDs above each port number on the front panel of the DSR1021/1022  
switch indicate the target device status.  
The green LED illuminates when the attached target device is powered on.  
The amber LED illuminates when that port is selected.  
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Chapter 2: Installation  
11  
DSRIQ modules  
NOTE: PS/2, Sun and USB DSRIQ modules are available for attaching computers to your DSR1021/1022  
switch.  
Use the DSRIQ-SRL serial module to connect serial devices to the DSR1021/1022 switch. The  
DSRIQ-SRL features two green LEDs: a POWER LED and a STATUS LED.  
The POWER LED indicates that the attached DSRIQ-SRL is powered on.  
The STATUS LED indicates that a valid selection has been made to a DSR1021/1022 switch.  
The DSRIQ-SRL module prevents a serial break from the attached device if the module loses  
power. However, a user can generate a serial break with the attached device by pressing Alt-B after  
accessing the Terminal Applications menu.  
Configuring the Web Server and DSView 3 Software  
Setting up the built-in web server  
You can access the DSR1021/1022 switch via an embedded web server that handles most day-to-  
day switching tasks. Before using the web server to access the switch, first specify an IP address.  
through the SETUP port on the back panel of the switch. See Chapter 5 for detailed instructions on  
how to use the SETUP port and web server to configure the switch.  
Setting Up the DSView Software  
See the DSView Installer/User Guide that ships with your software, or refer to the DSView 3  
Online Help.  
Adjusting Mouse Settings on Target Devices  
Before a computer connected to the DSR1021/1022 switch can be used for remote user control, you  
®
must set the target mouse speed and turn off acceleration. For machines running Microsoft  
Windows (Windows NT , 2000, XP, Server 2003), use the default PS/2 mouse driver.  
®
®
To ensure that the local mouse movement and remote cursor display remain in sync, mouse  
acceleration needs to be set to “none” for all user accounts accessing a remote system using a KVM  
switch. Mouse acceleration should also be set to “none” on every remote system. Special cursors  
should not be used and cursor visibility options, such as pointer trails, Ctrl key cursor location  
animations, cursor shadowing and cursor hiding should also be turned off.  
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12  
DSR1021/1022 Switch Installer/User Guide  
This section explains the steps for setting mouse movement and cursor features for use with  
®
Avocent hardware products and DSView management software with the following operating  
systems:  
®
®
Microsoft Windows  
NT 4.0  
2000  
XP  
Server 2003  
IntelliPoint drivers  
®
®
LINUX  
®
Red Hat (pre-8.0, 8.0 and later, and Enterprise)  
SUSE  
®
®
®
UNIX Sun Solaris (versions 9 and 10)  
®
®
Novell NetWare  
®
®
Apple MAC OS X  
NOTE: If you are not able to turn off mouse acceleration from within your operating system (OS), or if you do not  
desire to adjust the settings of all your servers, newer versions of the DSView software include the Tools - Single  
Cursor Mode command available in the Video Viewer window. This command places the Video Viewer window  
into an "invisible mouse" mode which allows you to manually toggle control between the mouse pointer on the  
target system being viewed and the mouse pointer on the client running DSView software. See Chapter 5 for  
more information about the Video Viewer.  
Microsoft Windows  
®
NOTE: Avocent highly recommends that all Microsoft Windows systems attached to the DS1800 digital switch,  
DSR1021/1022 switches, CCM console management appliances and SwitchView IP remote access devices use  
the default Windows PS/2 mouse driver.  
To adjust the mouse speed and cursor settings for NT 4.0 (using default drivers):  
1. From the Desktop, select Start - Settings - Control Panel to open the Control Panel window.  
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.  
3. Click the Motion tab.  
4. Set the Pointer speed slider to Slow (the leftmost tick mark).  
5. Make sure the Snap to default checkbox is unchecked.  
6. Click OK to close the Mouse Properties dialog box and to save your settings.  
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Chapter 2: Installation  
13  
7. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using:  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks cross-platform management application, click  
®
Screen Refresh.  
The mouse resynchronizes and should work properly.  
To adjust the mouse speed and cursor settings for Windows 2000 (using  
default drivers):  
1. From the Desktop, select Start - Settings - Control Panel to open the Control Panel window.  
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.  
3. Click the Motion tab.  
4. Set the Speed slider to the default of 50% (the sixth tick mark from the left).  
5. Set the Acceleration option to None.  
6. Make sure the Snap to default checkbox is unchecked.  
7. Click OK to close the Mouse Properties dialog box and to save your settings.  
8. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using:  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
To adjust the mouse speed and cursor settings for Windows XP or Windows  
Server 2003 (using default drivers):  
1. From the Desktop, select Start - Control Panel to open the Control Panel window.  
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.  
3. Click the Pointer Options tab.  
4. Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from  
the left).  
5. Uncheck the Enhance pointer precision checkbox.  
6. Make sure the Snap To and the Visibility checkboxes are unchecked.  
7. Click OK to close the Mouse Properties dialog box and to save your settings.  
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14  
DSR1021/1022 Switch Installer/User Guide  
8. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using:  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
To adjust the mouse speed and cursor settings for IntelliPoint drivers:  
1. From the Desktop, select Start - Control Panel to open the Control Panel window.  
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.  
3. Click the Pointer Options tab.  
4. Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from  
the left).  
5. Uncheck the Enhance pointer precision checkbox.  
6. Make sure the Snap To and the Visibility checkboxes are unchecked.  
7. Click the Wheel tab.  
8. Uncheck the Enable accelerated scrolling ... checkbox.  
9. Click OK to close the Mouse Properties dialog box and to save your settings.  
10. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using:  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
LINUX  
NOTE: Red Hat and SUSE support several standard graphical user interfaces. For this document, the Red Hat-  
modified version of the GNOME graphical interface is shown, and the SUSE-modified version of the KDE  
interface is shown. If your Red Hat installation uses the KDE graphical user interface, see the SUSE section or  
refer to the KDE documentation online. If your SUSE installation uses the GNOME interface, refer to the Red Hat  
section or refer to the GNOME documentation online.  
To adjust the mouse speed and cursor settings for Red Hat LINUX pre-8.0 drivers  
(modified GNOME GUI):  
1. From the Workspace Menu, click the Desktop Manager icon and select Application Manager -  
Desktop_Controls to open the Control Center dialog box.  
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Chapter 2: Installation  
15  
2. From the tree view, select Peripherals - Mouse to list the mouse settings.  
3. Set the Acceleration slider to the center position.  
4. (Optional) Select the desired Mouse buttons option and set the Threshold slider to the  
desired position.  
5. Click OK to close the Control Center dialog box and to save your settings.  
6. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using.  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
To adjust the mouse speed and cursor settings for Red Hat LINUX 8.0 and  
later drivers:  
1. Click the Red Hat icon.  
2. Select Preferences - Mouse to open the Mouse Preferences dialog box.  
3. Click the Motion tab.  
4. Set the Acceleration slider slightly left of the center position.  
NOTE: The sliders in Red Hat LINUX versions 8 and above do not contain numbers or tick marks. Proper  
alignment may be achieved only by trial and error.  
5. (Optional) Set the Sensitivity and Threshold sliders to the desired positions.  
6. Click Close to close the Mouse Preferences dialog box and to save your settings.  
7. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using.  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
8. Test the mouse motion in the Video Viewer window.  
9. If necessary, repeat steps 4 to 8 until the mouse is properly aligned.  
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DSR1021/1022 Switch Installer/User Guide  
To adjust the mouse speed and cursor settings for Red Hat Enterprise  
LINUX drivers:  
There are two ways to open the Mouse dialog box:  
To open the Mouse dialog box using a menu, go to step 1.  
To open the Mouse dialog box using icons, go to step 4.  
1. Click the Main Menu icon.  
2. Select Programs - Settings - Peripherals - Mouse to open the Mouse dialog box.  
3. Go to step 8.  
4. Click the Start Here icon to open the Start Here dialog box.  
5. Click the Preferences icon to open the Control Center dialog box.  
6. Click the Peripherals icon to open the Peripherals dialog box.  
7. Click the Mouse icon to open the Mouse dialog box.  
8. Set the Acceleration slider to the middle position.  
9. (Optional) Select the desired Mouse buttons option and set the Threshold slider to the  
desired position.  
10. Click OK to close the Mouse dialog box and to save your settings.  
11. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using.  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
To adjust the mouse speed and cursor settings for SUSE LINUX drivers:  
1. Click the SUSE icon and select Control Center. (By default, SUSE uses a modified version of  
the KDE graphical user interface.)  
2. Click anywhere in the screen area to open the Behavior (first time use default) - Control Center  
window where you clicked.  
3. If the Index side navigation bar is shown in tree view, click the plus symbol (+) next to  
Peripherals to display the submenu items. Otherwise, select Peripherals.  
4. Select the Mouse option to display the Mouse - Control Center dialog box.  
5. Click the Advanced tab.  
6. Set the Pointer acceleration slider to the leftmost position (1.0x).  
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Chapter 2: Installation  
17  
7. (Optional) Set the Pointer threshold, Double click interval, Drag start time, Drag start distance  
and Mouse wheel scrolls by sliders to the desired positions.  
8. If necessary, click Defaults to restore the default settings.  
9. Click Apply to save your settings.  
10. Click the X button in the upper-right corner to close the Mouse - Control Center dialog box.  
11. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using:  
If you are using DSView 2.x or earlier software, click Mouse Align.  
If you are using DSView 3.0 or later software, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
UNIX  
To adjust the mouse speed and cursor settings for Sun Solaris v9 drivers:  
NOTE: To use a Sun Solaris driver with the DSView software and DSR1021/1022 switch, you must have the  
following versions of DSView software on your host system and DSR1021/1022 switch firmware:  
DSView software version 2.x and earlier - DS Management Software suite version 1.0.9.202 or later  
DSR1021/1022 switch with DSView software version 2.x and earlier - Firmware version 1.0.0.106 to 2.x  
DSR1021/1022 switch with DSView software 3.0 and later - Firmware version 3.0 or later  
1. From the Workspace Menu, select Desktop Manager and go to step 3.  
- or -  
Click on the tab above the Text Note control and select Applications to open the Application  
Manager window.  
2. Click the Desktop_Controls icon to open the Application Manager -  
Desktop_Controls window.  
3. Double-click the Mouse Style Manager icon to open the Style Manager toolbar and Style  
Manager - Mouse dialog box.  
4. In the Style Manager - Mouse dialog box, set the Acceleration slider to 1.0.  
5. (Optional) Select the desired Handedness and Button 2 options and set the Double-Click and  
the Threshold sliders to the desired positions. Test the double-click speed by double-clicking  
on the mouse icon.  
6. Click OK to close the dialog box and to save your settings.  
7. If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any  
active remote session window.  
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DSR1021/1022 Switch Installer/User Guide  
8. Set the mouse scaling to normal by performing the following actions:  
a. From the Video Viewer menu, select Tools - Session Options to open the Session Options  
dialog box.  
b. Click the Mouse tab.  
c. In the Mouse Scaling area, select the Default radio button.  
d. Click OK to close the Session Options dialog box and to save your settings.  
9. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using:  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
To adjust the mouse speed and cursor settings for Sun Solaris v10 drivers:  
NOTE:To use a Sun Solaris driver with the DSView software and DSR1021/1022 switch, you must have the  
following versions of DSView software on your host system and DSR1021/1022 switch firmware:  
DSView software version 2.x and earlier - DS Management Software suite version 1.0.9.202 or later  
DSR1021/1022 switch with DSView software version 2.x and earlier - Firmware version 1.0.0.106 to 2.x  
DSR1021/1022 switch with DSView software 3.0 and later - Firmware version 3.0 or later  
1. In the Front Panel dashboard, click the Style Manager icon to open the Style Manager toolbar.  
2. Double-click the Mouse icon to open the Style Manager - Mouse dialog box.  
3. In the Style Manager - Mouse dialog box, set the Acceleration slider to 1.0.  
4. (Optional) Select the desired Handedness and Button 2 options and set the Double-Click and  
the Threshold sliders to the desired positions. Test the double-click speed by double-clicking  
on the mouse icon.  
5. Click OK to close the dialog box and to save your settings.  
6. If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any  
active remote session window.  
7. Set the mouse scaling to normal by performing the following actions:  
a. From the Video Viewer menu, select Tools - Session Options to open the Session Options  
dialog box.  
b. Click the Mouse tab.  
c. In the Mouse Scaling area, select the Default setting.  
d. Click OK to close the Sessions Options dialog box and to save your settings.  
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Chapter 2: Installation  
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8. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using.  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
Novell NetWare  
To adjust the mouse speed and cursor settings for NetWare Versions 5  
and 6 drivers:  
Novell NetWare versions 5 and 6 are not delivered with a method for changing the mouse  
acceleration. An NLM (NetWare Loadable Module) jointly developed by Avocent and Novell is  
available from the Avocent web site which may be used to properly align the mouse.  
1. In a web browser, enter http://www.avocent.com to visit the Avocent web site home page.  
2. On the Avocent web site home page, click the Support link to go to the Technical Support  
web page.  
3. On the Technical Support web page, click the Knowledge Base link to go to a page containing  
Avocent hardware and software products.  
4. Select the DSView link to list DSView software subcategories to the right of the Avocent  
hardware and software products.  
5. Select the Configuration and Installation link to go to a web page containing DSView software  
configuration and installation information appears.  
6. Select the DSView Software Mouse Alignment with Novell GUI Netware 5 and 6 link. The  
Technical & Support Notes web page appears.  
7. Follow the instructions on the web page.  
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DSR1021/1022 Switch Installer/User Guide  
Apple Mac OS  
To adjust the mouse speed and cursor settings for Version X (using  
default drivers):  
1. Click the Apple icon.  
2. Select System Prefs to open the System Prefs window.  
3. Select View - Mouse to open the Mouse dialog box.  
4. Set the Tracking Speed slider to the default of the fifth tick mark from the left.  
5. (Optional) Set the Double-Click Speed slider to the desired position. Test the double-click  
speed by double-clicking a word in the text field below the slider.  
6. Close the Mouse dialog box to save your settings.  
7. Resynchronize the mouse in the software remote session window for the Avocent management  
software you are using.  
If you are using DSView software version 2.x or earlier, click Mouse Align.  
If you are using DSView software version 3.0 or later, click Align Local Cursor.  
If you are using the AVWorks software, click Screen Refresh.  
The mouse resynchronizes and should work properly.  
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21  
CHAPTER  
Local Port Operation  
3
Controlling Your System at the Local Port  
The DSR1021/1022 switch includes a local port on the back panel. You can use this port to connect  
a keyboard, monitor and mouse to the switch for direct access. The DSR1021/1022 switch uses the  
®
OSCAR graphical user interface, which has intuitive menus to configure your system and selected  
target devices. Targets can be identified by customizable names.  
Viewing and Selecting Ports and Servers  
Use the Main dialog box to view, configure and control target devices in the DSR1021/1022  
switching system. You can view the target devices by name, by port or by the unique Electronic ID  
(EID) embedded in each DSRIQ module. When you first open the OSCAR interface, it generates a  
port list by default. The Port column indicates the port to which a target device is connected.  
To access the OSCAR interface Main dialog box:  
Press Print Screen on the keyboard to launch the OSCAR interface. The Main dialog box appears.  
Figure 3.1 shows the Main dialog box populated with sample data.  
Figure 3.1: Main Dialog Box  
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DSR1021/1022 Switch Installer/User Guide  
Viewing the status of your DSR1021/1022 switching system  
The status of target devices in your system is indicated in the far right columns of the Main dialog  
box. Table 3.1 describes the OSCAR interface status symbols.  
Table 3.1: OSCAR Interface Status Symbols  
Symbol  
Description  
(green circle) Server is connected and powered on, and the DSRIQ module is online.  
Connected target device is powered off or is not operating properly and the DSRIQ module is  
offline.  
Connected switch is online.  
Connected switch is offline or not operating properly.  
(yellow circle) The designated DSRIQ module is being upgraded. When this symbol displays, do  
not cycle power to the DSR1021/1022 switch or connected target devices and do not disconnect  
DSRIQ modules. Doing so may render the module permanently inoperable and require the  
DSRIQ module to be returned to the factory for repair.  
(green letter) DSRIQ module is being accessed by the indicated user channel.  
(black letter) DSRIQ module is blocked by the indicated user channel. For instance, in Figure 3.1  
on page 21, user B is viewing Forester but is blocking access to Acton, Barrett and Edie which  
are connected to the same DSRIQ module.  
Selecting target devices  
Use the Main dialog box to select target devices. When you select a target device, the DSR1021/1022  
switch reconfigures the keyboard and mouse to the settings for the selected target device.  
To select target devices:  
Double-click the target device name, EID or port number.  
-or-  
If the display order of your list is by port (Port button is depressed), type the port number and  
press Enter.  
-or-  
If the display order of your list is by name or EID (Name or EID button is depressed), type the first  
few letters of the name of the target device or type the EID number to establish it as unique and  
press Enter.  
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Chapter 3: Local Port Operation  
23  
To select the previous target device:  
Press Print Screen and then Backspace on the keyboard. This key combination toggles you  
between the previous and current connections.  
To disconnect from a target device:  
Press Print Screen and then Alt+0 (zero) on the keyboard. This leaves the user in a free state with  
no target device selected. The status flag on your desktop displays Free.  
Soft switching  
Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch  
to a target device by pressing Print Screen on the keyboard and then typing the first few characters  
of its name or number. If you have set a Screen Delay Time and you press the key sequences before  
that time has elapsed, the OSCAR interface will not display.  
To configure the OSCAR interface screen delay:  
1. Press Print Screen to start the OSCAR interface. The Main dialog box appears.  
2. Click Setup - Menu to open the Menu dialog box.  
3. For Screen Delay Time, type the number of seconds of delay desired before the Main dialog  
box is displayed after pressing Print Screen.  
4. Click OK.  
To soft switch to a target device:  
1. Press Print Screen. If the display order of the Main dialog is by port (Port button is depressed),  
type the port number and press Enter.  
-or-  
If the display order of the Main dialog is by name (Name button is depressed), type the first  
few letters of the name of the target device to establish it as unique and press Enter.  
2. To switch back to the previous target device, press Print Screen then Backspace.  
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DSR1021/1022 Switch Installer/User Guide  
Navigating the OSCAR Interface  
This table describes how to navigate the OSCAR interface using the keyboard and mouse.  
Table 3.2: OSCAR Interface Navigation Basics  
Keystroke  
Action Performed  
Print Screen  
Opens the OSCAR interface. Press Print Screen twice to send the Print Screen  
keystroke to the currently selected DSRIQ module.  
F1  
Opens the Help screen for the current dialog box.  
Escape  
Closes the current dialog box without saving changes and returns to the previous  
one. If the Main dialog box is displayed, pressing Escape closes the OSCAR  
interface and displays a status flag if status flags are enabled. See the Controlling  
the status flag section on page 31 in this chapter for more information. In a message  
box, pressing Escape closes the pop-up box and returns to the current dialog box.  
Alt  
Opens dialog boxes, selects or checks options, and executes actions when used with  
underlined or other designated letters.  
Alt+X  
Alt+O  
Enter  
Closes current dialog box and returns to previous one.  
Selects the OK button, then returns to the previous dialog box.  
Completes a switch operation in the Main dialog box and exits the  
OSCAR interface.  
Single-click, Enter  
In a text box, single-clicking an entry and pressing Enter selects the text for editing  
and enables the Left and Right Arrow keys to move the cursor. Press Enter again  
to quit the edit mode.  
Print Screen,  
Backspace  
Toggles back to the previous selection.  
Print Screen,  
Alt+0 (zero)  
Immediately disengages the user from a target device; no target device is selected.  
Status flag displays Free. (This only applies to the 0 (zero) on the keyboard and not  
the numeric keypad.)  
Print Screen, Pause  
Immediately turns on Screen Saver mode and prevents access to that specific console if  
it is password protected.  
Up/Down Arrows  
Right/Left Arrows  
Moves the cursor from line to line in lists.  
Moves the cursor between columns. When editing a text box, these keys move the  
cursor within the column.  
Page Up/Page Down  
Home/End  
Pages up and down through Name and Port lists and Help pages.  
Moves the cursor to the top or bottom of a list.  
Erases characters in a text box.  
Backspace  
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Chapter 3: Local Port Operation  
25  
Table 3.2: OSCAR Interface Navigation Basics (Continued)  
Keystroke  
Delete  
Action Performed  
Deletes the current selection in the Scan list or characters in a text box.  
Deletes from the current selection to the end of the list when editing a Scan list.  
Type from the keyboard or keypad.  
Shift-Del  
Numbers  
Caps Lock  
Backspace  
Disabled. Use the Shift key to change case.  
Erases characters in a text box.  
Configuring OSCAR Interface Menus  
You can configure your DSR1021/1022 switching system from the Setup dialog box within the  
OSCAR interface. Select the Names button when initially setting up your DSR1021/1022 switching  
system to identify target devices by unique names. Select the other setup features to manage routine  
tasks for your target devices from the OSCAR interface menu.  
Table 3.3: Setup Features to Configure the OSCAR Interface  
Feature  
Menu  
Purpose  
Change the Main dialog box list sorting option by toggling between numerically by port or EID  
number and alphabetically by name.  
Change the Screen Delay Time before the OSCAR interface displays after pressing  
Print Screen.  
Flag  
Change display, timing, color or location of the status flag.  
Simultaneously send mouse movements and keystrokes to multiple target devices.  
Set up a custom Scan pattern for up to eight (1021) or four (1022) target devices.  
Set passwords to protect or restrict access.  
Broadcast  
Scan  
Screen Saver  
Enable the screen saver.  
Keyboard  
Devices  
Names  
Set the keyboard country code to send to Sun servers.  
Identify the appropriate number of ports on an attached cascade switch.  
Identify target devices by unique names.  
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DSR1021/1022 Switch Installer/User Guide  
To access the OSCAR interface Setup dialog box:  
1. Press Print Screen to open the OSCAR interface. The Main dialog box appears. See Figure  
3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Setup to open the Setup dialog box as shown in Figure 3.2.  
Figure 3.2: Setup Dialog Box  
Assigning target device names  
Use the Names dialog box to identify target devices by name rather than by port number. The  
Names list is always sorted by port order. You can toggle between displaying the name or the EID  
number of each DSRIQ module, so even if you move the target device to another port, the name  
and configuration will be recognized by the switch.  
NOTE: If a target device is turned off, its respective DSRIQ module will not appear in the Names list.  
To access the OSCAR interface Names dialog box:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog box appears. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data..  
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Chapter 3: Local Port Operation  
27  
2. Click Setup - Names to open the Names dialog box. Figure 3.3 shows the Names dialog box  
populated with sample data.  
Figure 3.3: Names Dialog Box  
NOTE: If new DSRIQ modules are discovered by the DSR1021/1022 switch, the on-screen list will be  
automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or  
keyboard input will be accepted until the list update is complete.  
To assign names to target devices:  
1. In the Names dialog box, select a target device name or port number and click Modify. The  
Name Modify dialog box appears. Figure 3.4 shows the Name Modify dialog box populated  
with sample data.  
Figure 3.4: Name Modify Dialog Box  
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DSR1021/1022 Switch Installer/User Guide  
2. Type a name in the New Name text field. Names of target devices may be up to 15 characters long.  
Legal characters include A-Z, a-z, 0-9, space and hyphen.  
3. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until  
you click OK in the Names dialog box.  
4. Repeat steps 1-3 for each target device in the system.  
5. Click OK in the Names dialog box to save your changes.  
-or-  
Click X or press Escape to exit the dialog box without saving changes.  
NOTE: If a DSRIQ module has not been assigned a name, the EID is used as the default name.  
To list target devices alphabetically by name:  
Press Alt+N or click Name in the Main dialog box.  
Assigning device types  
While the DSR1021/1022 switch automatically discovers attached cascade switches, you need to  
specify the number of ports on the cascade switch through the Devices dialog box. The Devices  
dialog box lists Sw-4, Sw-6, Sw-8, Sw-16 or Sw-24 in the Type category for the cascade switch.  
To access the OSCAR interface Devices dialog box:  
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box.  
2. Click Setup - Devices to open the Devices dialog box. See Figure 3.5 for an example.  
3. Select the desired cascade switch from the Type list. The Modify button appears.  
4. Click Modify to assign the appropriate number of ports to the switch.  
NOTE: The Modify button is available only if a configurable switch is selected.  
Figure 3.5: Devices Dialog Box  
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Chapter 3: Local Port Operation  
29  
When the DSR1021/1022 switch discovers a cascade switch, the numbering format changes from a  
DSR port only to [DSR port]-[switch port] to accommodate each target device under that switch.  
For example, if a switch is connected to DSR port 6, each target device connected to it would be  
numbered sequentially. The target device using DSR port 6, switch port 1 would be 06-01. The  
target device using DSR port 6, switch port 2 would be 06-02 and so on.  
To assign a device type:  
1. In the Devices dialog box, select the desired port number.  
2. Click Modify to open the Device Modify dialog box as shown in Figure 3.6.  
Figure 3.6: Device Modify Dialog Box  
3. Choose the number of ports supported by your switch and click OK.  
4. Repeat steps 1-3 for each port requiring a device type to be assigned.  
5. Click OK in the Devices dialog box to save settings.  
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices  
dialog box.  
Changing the display behavior  
Use the Menu dialog box to change the display order of target devices and to set a Screen Delay  
Time for the OSCAR interface. The display order setting alters how target devices display in  
several dialog boxes, including Main, Devices and Broadcast.  
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DSR1021/1022 Switch Installer/User Guide  
To access the OSCAR interface Menu dialog box:  
1. Press Print Screen to launch the OSCAR interface. The Main dialog box appears. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Setup - Menu in the Main dialog box to open the Menu dialog box as shown in Figure  
3.7.  
Figure 3.7: Menu Dialog Box  
To choose the display order of target devices:  
1. Select Name to display target devices alphabetically by name.  
-or-  
Select EID to display target devices numerically by EID number.  
-or-  
Select Port to display target devices numerically by port number.  
2. Click OK to save setting.  
Depending on the display method selected, the corresponding button will be depressed in the Main  
dialog box.  
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Chapter 3: Local Port Operation  
31  
To set a Screen Delay Time for the OSCAR interface:  
1. Type in the number of seconds (0-9) to delay the OSCAR display after you press Print Screen.  
Entering 0 will instantly open the OSCAR interface with no delay.  
2. Click OK to save setting.  
Setting a Screen Delay Time allows you to complete a soft switch without the OSCAR interface  
displaying. To perform a soft switch, see the Soft switching section on page 23.  
Controlling the status flag  
The status flag displays on the desktop and shows the name or EID number of the selected target  
device or the status of the selected port. Use the Flag dialog box to configure the flag to display by  
target device name or EID number, or to change the flag color, opacity, display time and location  
on the desktop.Table 3.4 describes each flag status and gives an example for each one.  
Table 3.4: OSCAR Interface Status Flags  
Flag  
Description  
Flag type by name  
Flag type by EID number  
Flag indicating that the user has been disconnected from all systems  
Flag indicating that Broadcast mode is enabled  
To access the OSCAR interface Flag dialog box:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Setup - Flag to open the Flag dialog box as shown in Figure 3.8 on page 32.  
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DSR1021/1022 Switch Installer/User Guide  
Figure 3.8: Flag Dialog Box  
To determine how the status flag is displayed:  
1. In the Flag Type section of the Flag dialog box, select Name or EID to determine what  
information to display.  
2. Select Displayed to show the flag all the time.  
-or-  
Select Timed to display the flag for only five seconds after switching.  
3. In the Display Color section, select one of the following flag colors:  
Flag 1 - Grey flag with black text  
Flag 2 - White flag with red text  
Flag 3 - White flag with blue text  
Flag 4 - White flag with violet text  
4. In the Display Mode section, select Opaque for a solid color flag or select Transparent to see  
the desktop through the flag.  
5. To position the status flag on the desktop:  
a. In the Flag dialog box, click Set Position to gain access to the Position Flag window.as  
shown in Figure 3.9.  
Figure 3.9: Position Flag  
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Chapter 3: Local Port Operation  
33  
b. Left-click on the title bar and drag to the desired location.  
c. Right-click to return to the Flag dialog box.  
NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.  
6. Click OK to save settings.  
-or-  
Click X to exit without saving changes.  
Broadcasting to target devices  
The local user can simultaneously control multiple target devices in a system to ensure that all  
selected target devices receive identical input. You can choose to broadcast keystrokes and mouse  
movements independently.  
NOTE: You can broadcast to as many as eight target devices at a time, one target device per port.  
To access the OSCAR interface Broadcast dialog box:  
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Setup - Broadcast to open the Broadcast dialog box. Figure 3.10 shows the Broadcast  
dialog box populated with sample data.  
Figure 3.10: Broadcast Dialog Box  
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NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all target devices receiving a  
broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the  
same on all keyboards. While the switch attempts to send keystrokes to the selected target devices  
simultaneously, some target devices may inhibit and thereby delay the transmission.  
Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have identical mouse  
drivers, desktops (such as identically placed icons) and video resolutions. In addition, the mouse must be in  
exactly the same place on all screens. Because these conditions are extremely difficult to achieve, broadcasting  
mouse movements to multiple systems may have unpredictable results.  
To broadcast to selected target devices:  
1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the target  
devices that are to receive the Broadcast commands.  
-or-  
Press the Up or Down Arrow keys to move the cursor to the target device. Then press Alt+K to  
select the keyboard checkbox or Alt+M to select the mouse checkbox. Repeat for additional  
target devices.  
2. Click OK to save the settings and return to the Setup dialog box. Click X or press Escape to  
return to the Main dialog box.  
3. Click Commands to open the Commands dialog box.  
4. Click the Broadcast Enable checkbox to activate Broadcasting.  
5. From the user station, type the information and perform the mouse movements you wish  
to broadcast.  
To turn off Broadcasting:  
From the Commands dialog box, clear the Broadcast Enable checkbox.  
Using Scan mode  
In Scan mode, the DSR1021/1022 switch automatically scans from port to port (target device to  
target device). You can scan up to eight target devices, specifying which ones to scan and the  
number of seconds that each will display. The scanning order is determined by placement of the  
target device in the list. The list always displays in scanning order. You can, however, choose to  
display the target device’s name or EID number by pressing the appropriate button.  
NOTE: Scanning is only available to the local user.  
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To add target devices to the Scan list:  
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box will  
appear. See Figure 3.1 on page 21 for an illustration of the Main dialog box populated with  
sample data.  
2. Click Setup - Scan to open the Scan dialog box. Figure 3.11 shows the Scan dialog box  
populated with sample data.  
Figure 3.11: Scan Dialog Box  
3. Determine the order within the list to add the target device. If there are no target devices in the  
Scan list, the cursor will appear in a blank line at the top of the list.  
-or-  
To add a target device to the end of the list, place the cursor in the last target device entry and  
press the Down Arrow key.  
-or-  
To add a target device within an existing list, place the cursor in the line below where you want  
to insert a new target device and press Insert.  
4. Type the first few characters of a target device name or port number to scan. The first matching  
target device will appear in the line.  
-or-  
Press the following keyboard commands in the Name, Port or Time column to move through  
the list of target devices available to scan.  
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a. Press Alt+Down Arrow to move the cursor down through the list of target devices.  
b. Press Alt+Up Arrow to move the cursor up through the list of target devices.  
c. Press Alt+Home to move the cursor to the first target device in the list.  
d. Press Alt+End to move the cursor to the last target device in the list.  
5. In the Time column, type the number of seconds (from 3-255) of desired time before the scan  
moves to the next target device in the sequence.  
6. Move the cursor to the next line or press Down Arrow and repeat steps 2-5 for each of the  
remaining target devices to be included in the scan pattern.  
7. Click OK to save settings.  
To remove a target device from the Scan list:  
1. In the Scan dialog box, click the target device to be removed.  
2. Press Delete.  
-or-  
Press Shift+Delete to remove the selected target device and all entries below it.  
3. Click OK to save settings.  
To start the Scan mode:  
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Commands to open the Commands dialog box as shown in Figure 3.12.  
Figure 3.12: Commands Dialog Box  
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Chapter 3: Local Port Operation  
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3. Select Scan Enable in the Commands dialog box.  
4. Click X to close the Commands dialog box.  
NOTE: Scanning will begin as soon as the Scan Enable button is selected.  
To cancel Scan mode:  
If the OSCAR interface is open, select a target device.  
-or-  
If the OSCAR interface is not open, move the mouse or press any key on the keyboard. Scanning  
will stop at the currently selected target device.  
-or-  
If the OSCAR interface is not open, press Print Screen to open the Main dialog box. (See Figure  
3.1 on page 21 for an illustration of the Main dialog box populated with sample data.) Then  
perform the following actions:  
a. Click Commands to open the Commands dialog box. See Figure 3.12 on page 36 to see the  
Commands dialog box.  
b. Clear the Scan Enable checkbox.  
Setting local port Screen Saver options  
Use the Screen Saver dialog box to manage the screen saver inactivity time and to test the Screen  
Saver mode on the local port. If security has been enabled in the DSView 3 software, after the  
specified Inactivity Time elapses, the local port locks and remains locked until you press any key or  
move the mouse. You will then need to log in to continue.  
To access the OSCAR interface Screen Saver dialog box:  
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Setup - Screen Saver to open the Screen Saver dialog box as shown in Figure 3.13 on  
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Figure 3.13: Screen Saver Dialog Box  
To set the Screen Saver options:  
NOTE: The Screen Saver password is set within the DSView 3 software. For more information, see the DSView  
Installer/User Guide.  
1. Type the number of minutes for Inactivity Time (1-99) to delay activation of the password  
protection and screen saver features.  
®
2. For Mode, select Energy if your monitor is ENERGY STAR compliant; otherwise,  
select Screen.  
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with  
®
ENERGY STAR .  
3. (Optional) Click Test to activate the screen saver test which lasts 10 seconds and then returns  
to the Security dialog box.  
4. Click OK to save settings.  
To exit Screen Saver mode and log in to the local port:  
1. Press any key or move the mouse.  
2. If Screen Saver security was turned on in the DSView 3 software, a login screen appears. Enter  
your username and password and then click OK. If you do not know your username and  
password, see the DSView 3 software administrator.  
3. The Main dialog box appears and any previous target device connection is restored.  
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To immediately turn on the screen saver:  
Press Print Screen, then press Pause. This command works only when the user is connected to a  
target device.  
Setting the keyboard country code  
NOTE: Using a keyboard code that supports a language different from that of your DSR1021/1022 switch  
firmware will cause incorrect keyboard mapping.  
Sun servers can use keyboard mappings for non-US keyboards. By default, the DSR1021/1022  
switch sends the US keyboard country code to Sun and USB modules attached to target devices,  
and the code is applied to the target devices when they are powered on or rebooted. Codes are then  
stored in the DSRIQ module.  
Issues may arise when you use the US keyboard country code with a keyboard of another country.  
For example, the Z key on a US keyboard is in the same location as the Y key on a German  
keyboard. Sun servers will interpret pressing the Y key on a German keyboard as pressing the Z key  
when the US keyboard country code is used.  
The Keyboard dialog box enables you to send a different keyboard country code than the default  
US setting. The specified country code is sent to all target devices attached to the DSR1021/1022  
switches when they are powered on or rebooted and the new code is stored in the DSRIQ module.  
NOTE: If you move a DSRIQ module to a different target device, you must reset the keyboard country code.  
See Appendix F on page 88 for information on emulating certain Sun keys using a PS/2 keyboard  
and special considerations for Japanese and Korean Sun USB keyboards.  
NOTE: Only local users can view or change keyboard country code settings.  
To set the keyboard country code for Sun servers:  
1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Setup - Keyboard. The Keyboard dialog box appears.  
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Figure 3.14: Keyboard Dialog Box  
3. Select a country code and click OK.  
4. Reboot the Sun servers. After rebooting, each Sun server will request the country code setting  
stored in the DSRIQ module.  
NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before  
rebooting. However, you can perform asoft reboot without waiting 90 seconds.  
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Managing Server Tasks Using the OSCAR Interface  
From the OSCAR interface Commands dialog box, you can manage your DSR1021/1022  
switching system and user connections, enable the Scan and Broadcast modes and update your  
firmware. Table 3.5 lists commands you can use to manage routine tasks for your target devices..  
Table 3.5: Commands to Manage Routine Tasks for Target Devices  
Feature  
Purpose  
Broadcast Enable  
Begin broadcasting to target devices. Configure a target device list for broadcasting  
under the Setup dialog box.  
Scan Enable  
Begin scanning target devices. Set up a target device list for scanning in the Setup  
dialog box.  
User Status  
View and disconnect users.  
Display Versions  
View version information for the DSR1021/1022 switch. Also view and upgrade  
firmware for individual DSRIQ modules.  
Reset PS/2  
Re-establish operation of PS/2 keyboard and mouse.  
To access the OSCAR interface Commands dialog box:  
1. Press Print Screen to launch the OSCAR interface. The Main dialog box appears. See Figure  
3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Commands to open the Commands dialog box as shown in Figure 3.15.  
Figure 3.15: Commands Dialog Box  
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Viewing and disconnecting user connections  
You can view and disconnect users through the User Status dialog box. The username (U) is always  
displayed; however, you can display either the target device name or EID number to which a user is  
connected. If no user is currently connected to a channel, the user field is blank and the Server  
Name field displays Free.  
To view current user connections:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Commands - User Status to open the User Status dialog box. Figure 3.16 illustrates the  
User Status dialog box populated with sample data.  
Figure 3.16: User Status Dialog Box  
To disconnect a user:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog box appears. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Commands - User Status to open the User Status dialog box as shown in Figure 3.16.  
3. Click the letter corresponding to the user to disconnect. The Disconnect dialog box appears as  
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Chapter 3: Local Port Operation  
43  
Figure 3.17: Disconnect Dialog Box  
4. Click OK to disconnect the user and return to the User Status dialog box.  
-or-  
Click X or press Escape to exit the dialog box without disconnecting a user.  
NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an  
hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update  
is complete.  
Resetting your PS/2 keyboard and mouse  
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a target device  
running any other operating system may require that you reboot that target device.  
If the PS/2 keyboard or mouse locks up, you may be able to re-establish operation of these peripherals  
by issuing a Reset command. The Reset command sends a hot-plug sequence to the target device which  
causes the mouse and keyboard settings to be sent to the DSR1021/1022 switch. With communication  
re-established between the target device and the DSR1021/1022 switch, functionality is restored to  
the user.  
To reset the PS/2 mouse and keyboard values:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog box appears. See  
Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.  
2. Click Commands - Reset PS/2 to display a message box requesting that you confirm the reset.  
3. Click OK.  
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a. A message appears indicating that the mouse and keyboard have been reset.  
b. Click X to close the message box.  
-or-  
Click X or press Escape to exit without sending a Reset command to the PS/2 mouse  
and keyboard.  
Displaying version information  
The OSCAR interface enables you to display the version number of the switch firmware and any  
auxiliary devices connected to the switch. This information facilitates system troubleshooting and  
support. For optimum performance, keep your firmware current.  
To display version information:  
1. If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear.  
2. Click Commands - Display Versions. The Version dialog box appears. The top half of the box  
lists the subsystem versions in the DSR1021/1022 switch.  
Figure 3.18: Version Dialog Box  
3. Click DSRIQ to view individual DSRIQ module version information. The DSRIQ Selection  
dialog box appears.  
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Figure 3.19: DSRIQ Selection Dialog Box  
4. Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box  
appears. For more information on loading firmware, see Appendix A on page 77.  
Figure 3.20: DSRIQ Version Dialog Box  
5. Click X to close the DSRIQ Version dialog box.  
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DSR1021/1022 Switch Installer/User Guide  
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CHAPTER  
Web Server Operations  
4
Overview of the DSR1021/1022 Web Server  
In addition to the OSCAR on-screen interface, the DSR1021/1022 switch provides a built in web  
server to handle all basic KVM switching needs. For enhanced functionality and control of multiple  
devices, users can upgrade to the DSView 3 software package. The DSR web server provides  
secure “point-and-click” web browser-based access to control any device attached to your  
DSR1021/1022 switch.  
The DSR web server supports the following browsers:  
®
Microsoft Internet Explorer version 6.0 SP1 and later  
Mozilla version 1.7.3 and later  
Firefox version 1.0 and later  
Netscape version 7.2 and later  
Avocent recommends that the browser be kept up to date with the latest version.  
A Video Viewer window allows you to control the keyboard, monitor and mouse functions of  
individual target devices connected to the DSR1021/1022 switch in real time. You may also use  
predefined global macros to perform actions within the Video Viewer window. For instructions on  
how to use the Video Viewer, see Chapter 5. Once the switch has been installed and configured as  
described in Chapter 2 and you have set the IP address, you are ready to begin daily operation.  
Viewing and Selecting Ports and Servers  
Before you can begin a KVM session, you must first login to the DSR web server.  
To log in to the DSR web server:  
1. Launch a web browser.  
2. In the address field of the browser, enter the IP address that you assigned to your  
DSR1021/1022 switch. Use https://xxx.xx.xx.xx as the format.  
3. When the browser makes contact with the switch, enter your username and password, then  
click Login. The DSR Explorer Window will appear.  
NOTE: The default username is Admin with no password.  
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About the DSR Explorer Window  
When a user has been logged in and authenticated, the Avocent DSR Explorer window appears.  
From the DSR Explorer window, users may view, access and manage their DSR1021/1022 switch.  
The window may also be used to specify system settings and change profile settings.  
Figure 4.1 shows the DSView Explorer window areas for the DSR1021/1022 switches.  
A
B
C
Figure 4.1: Avocent DSR Explorer Window  
Table 4.1 describes some of the DSR Explorer window areas.  
Table 4.1: DSR Explorer Window Area Descriptions  
Letter  
A
Description  
Top option bar - Use the top option bar to bookmark a DSR web server window, refresh the display  
of a DSR web server window, print a web page, log out of a software session or access the  
Avocent Technical Support help page. The name of the logged in user appears on the left side of  
the top option bar.  
B
C
Side navigation bar - Use the side navigation bar to display the system information you wish to  
display or edit, which displays in the content area. The side navigation bar also contains icons in  
the top left corner which, when clicked, expand or collapse all nodes.  
Content area - Use the content area to display or make changes to the DSR web server system.  
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Using the side navigation bar  
You can use the side navigation bar to display windows in which you can specify settings or  
perform operations. Figure 4.2 shows the side navigation bar of the DSR1021Explorer window.  
Figure 4.2: Side Navigation Bar  
Clicking on a link that does not contain an arrow will display its corresponding window.  
Using the top option bar  
Bookmarking a window (Internet Explorer only)  
The DSR Explorer window contains a bookmark icon and text in the top option bar. Bookmarking  
a window will add a link to the window in the Favorites drop-down menu. You may select the link  
at any time to quickly access the bookmarked window.  
If you bookmark a window and information related to the window changes, this new information  
will appear in the window when you next display the bookmarked window.  
If you click BOOKMARK or the bookmark icon after the DSR web server session has timed out, the  
User Login window will open and you must log in again.  
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To bookmark a window:  
1. In the top option bar, click BOOKMARK or the bookmark icon. The Add Favorite dialog box  
will appear.  
2. If you wish, type a name for the window. You may also click the Create in button to create or  
specify a folder in which to place the window.  
3. Click OK to close the Add Favorite dialog box.  
Printing a window  
All DSR web server windows contain a print icon in the top option bar.  
To print a DSR web server window:  
1. In the top option bar, click PRINT or the print icon. The Print dialog box will appear.  
2. Specify the options you wish to use for printing the DSR web server window.  
3. Click Print to print the DSR web server window and close the Print dialog box.  
Refreshing a window  
A DSR Explorer window may be refreshed at any time by clicking REFRESH or the refresh icon in  
the top option bar.  
Logging Out  
A user may log out at any time by clicking the logout icon in the top option bar.  
Launching a KVM session  
To launch a KVM session from the DSR Explorer:  
1. From the DSR Explorer, select Target Devices in the side navigation bar. A list of available  
devices will appear.  
2. Click the KVM session link to the right of the target device that you wish to access. The Video  
Viewer will launch. For more information on the Video Viewer, see Chapter 5.  
If the target device is currently in use, users attempting access will be given an opportunity to force  
a connection to the device if their preemption level is equal to or higher than the current user’s.  
Users may also launch KVM sessions from the Unit Overview window.  
To delete offline IQ modules:  
1. If you wish to only list servers that are available and powered, click Appliance - Appliance  
Settings - Ports - IQ modules to activate the Appliance IQ modules window.  
2. Click the Delete Offline button.  
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To disconnect an active KVM session (Administrator only):  
1. Click Appliance - Appliance Settings - Sessions - Active to display a list of active  
KVM sessions.  
2. Select the checkbox to the left of the session you wish to disconnect and click the  
Disconnect button.  
Managing a DSR web server device  
While not as powerful as the DSView 3 software, the DSR web server provides several  
configuration options to tailor the DSR1021/1022 switch to your specific application.  
Upgrading DSRIQ modules  
The DSRIQ Flash upgrade feature allows you to update DSRIQ modules with the latest firmware  
available. This update can be performed using the DSR web server, DSView 3 software or the  
OSCAR interface.  
After the Flash memory is reprogrammed with the upgrade, the DSR1021/1022 switch performs a  
soft reset, which terminates all DSRIQ module sessions. A target device experiencing a DSRIQ  
module firmware update may not display, or may display as disconnected. The target device will  
appear normally when the Flash update is completed.  
NOTE: Check www.avocent.com for firmware upgrade files.  
NOTE: DSRIQ modules are automatically updated when the DSR1021/1022 switch is updated. To update your  
DSR1021/1022 switch firmware, see Appendix A on page 77 or the DSView 3 Online Help.  
DSRIQ modules may also be force upgraded should the need arise.  
To force upgrade the DSRIQ module firmware using the DSR web server:  
1. From the side navigation bar, select Appliance - Appliance Settings - Ports - IQ modules.  
2. Select the IQ modules that you wish to upgrade and click the Upgrade button.  
®
NOTE: During a firmware upgrade, the DSRIQ module status indicator in the OSCAR interface Main dialog  
box will be yellow.  
CAUTION: Disconnecting a DSRIQ module during a firmware update or cycling power to the target device will  
render the module inoperable and require the DSRIQ module to be returned to the factory for repair.  
Rebooting the appliance  
Periodically, such as after an upgrade, you may need to reboot the DSR1021/1022 switch.  
To reboot the DSR1021/1022 switch remotely:  
1. From the side navigation bar, select Appliance - Overview.  
2. When the appliance overview window appears, click Reboot Appliance.  
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Managing Local Accounts  
The DSR web server provides local and login security through Administrator-defined user  
accounts. By selecting Local Accounts on the side menu bar, Administrators may add and delete  
users, define user preemption and access levels and change passwords.  
User access levels  
Accounts have two access levels: user and Administrator. Most switch management tasks can only  
be performed by persons with Administrator level access.  
Preemption levels  
The preemption level of users determine whether they may disconnect another user’s serial or  
video (KVM) session with a target device.  
DSR web server Administrators may specify the preemption level for user accounts when an  
account is created. The preemption level may be changed later.  
Preemption levels range from 1-4, with 4 being the highest level. For example, a user with a  
preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting.  
To change the default premption level: (Administrator only)  
1. Click Appliance - Appliance Settings - Ports - OSCAR.  
2. Use the drop-down menu to select the new level and click the Save button.  
To add a new user account (Administrator only):  
1. On the side menu bar, select Local Accounts. The current user list will be displayed.  
2. Click the Add button.  
3. Enter the name and password of the new user in the blanks provided.  
4. Select the preemption and access levels for the new user.  
5. Click the Save button to complete the process.  
To delete a user account (Administrator only):  
1. On the side menu bar, select Local Accounts. The current user list will be displayed.  
2. Click the box to the left of each account that you wish to delete, then click the  
delete button.  
To edit a user account (Administrator or active user only):  
1. On the side menu bar, select local accounts. The current user list will be displayed.  
2. Click the name of the user you wish to edit. A user profile will appear.  
3. Edit the user account as needed, then click Save.  
To disable local security (Administrator only):  
1. Click Appliance - Appliance Settings - Ports - OSCAR.  
2. Click the Disable OSCAR authentication checkbox and click Save.  
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53  
Managing Device Properties  
Viewing and changing appliance configuration information  
The DSR1021/1022 switch reports most device properties directly through the DSR web browser.  
NOTE: Users can view all applicance information, but only Administrators can change settings.  
Table 4.2: Viewing Appliance Information  
To do this:  
Select this:  
Display the unit’s name or type  
Appliance - Overview  
Target Devices  
Display a list of available target devices, their  
type and status  
Enter, change or display the unit’s network  
address, gateway address, subnet mask, MAC  
address, LAN speed, DHCP enable status or  
ICMP ping reply status  
Appliance - Appliance Settings - Network  
Display the unit’s current firmware revision for  
application, boot, OSCAR interface FPGA and  
Video FPGA  
Appliance - Appliance Settings - Versions  
Display a list of attached IQ modules and  
their status  
Appliance - Appliance Settings - Ports - IQ modules  
Display a list of attached cascade switches  
Appliance - Appliance Settings - Ports - Cascade Switches  
Appliance - Appliance Settings - Sessions - Active  
Display a list of active KVM sessions and  
their duration  
Display a list of devices attached to the  
DSR1021/1022 switch  
Appliance - Appliance Settings - Sessions - Active  
Appliance - Connections  
Display a list of devices attached to the  
DSR1021/1022 switch  
View the unit’s part number, serial number and  
EID number  
Appliance - Properties - Identity  
Enter or display the unit’s Site, Department  
and Location  
Appliance - Properties - Location  
Enable the inactivity timeout  
Appliance - Appliance Settings - Sessions - KVM settings.  
Then, click the Enable Inactivity timeout box  
Change the unit encryption level  
Appliance - Appliance Settings - Sessions - KVM settings -  
Then select the level of encryption desired for keyboard/  
mouse signals and then video signals  
Change the modem time-out settings  
Appliance - Appliance Settings - Ports - Modem  
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Power Controlling Target Devices  
NOTE: You must have Administrator privileges to change SPC power control device settings.  
If a target device is connected to an SPC power control device outlet, you may power up, power  
down or cycle (power target device down and then up) the target device using the DSR web server.  
To power up a target device:  
1. Select Appliance - Appliance Settings - Ports - SPC - Sockets from the DSR Explorer. The SPC  
sockets window will appear.  
2. Select the checkbox to the left of the device that you wish to power.  
3. Click the On button.  
To power down a target device:  
1. Select Appliance - Appliance Settings - Ports - SPC - Sockets from the DSR Explorer. The SPC  
sockets window will appear.  
2. Select the checkbox to the left of the device that you wish to power down.  
3. Click the Off button.  
To power cycle a target device:  
1. Select Appliance - Appliance Settings - Ports - SPC - Sockets from the DSR Explorer. The SPC  
sockets window will appear.  
2. Select the checkbox to the left of the device that you wish to cycle.  
3. Click the Cycle button.  
To change the minimum on time, off time or wake up state:  
1. Select Appliance - Appliance Settings - Ports - SPC - Sockets from the DSR Explorer.  
2. Click the socket name that you wish to modify.  
3. Use the drop down windows to alter the desired settings.  
4. Click the Save button to exit.  
To view device details regarding the connected SPC device:  
Select Appliance - Appliance Settings - Ports - SPC - Settings from the DSR Explorer.  
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CHAPTER  
The Video Viewer  
5
About the Video Viewer Window  
The Video Viewer is used to conduct a KVM session with the target devices attached to the DSR  
switch. When you connect to a device using the Video Viewer, the target device desktop appears in  
a separate window containing both the local and the target device cursor. The Video Viewer  
window supports either a 3- or 5-button mouse.  
The DSR web server software uses a Java-based program to display the Video Viewer window.  
NOTE: The DSR web server uses system memory to store and display images within Video Viewer windows.  
Each opened Video Viewer window requires additional system memory:  
• An 8-bit color setting on the client PC requires 1.4 MB of memory per Video Viewer window.  
• A 16-bit color setting requires 2.4 MB and a 32-bit color setting requires 6.8 MB.  
Opening more than four simultaneous Video Viewer windows may affect system performance and is not  
recommended. If you attempt to open more Video Viewer windows than your system memory allows, you will  
receive an out-of-memory error and the requested Video Viewer window will not open.  
If the device you are attempting to access is currently being viewed by another user, you will be  
prompted to preempt the other user if the preemption level is equal to or greater than theirs. An  
appliance administrator can disconnect the other user via the Active Session page. For more  
Video Viewer minimum requirements  
The Video Viewer requires one of the following operating systems:  
Windows 2000 Workstation or Server with Service Pack 2  
Windows Server 2003 Standard, Enterprise or Web Edition  
Window NT 4.0 Workstation or Server with Service Pack 6a  
Windows XP Home Edition or Professional  
Red Hat Enterprise Linux  
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The Video Viewer client requires Java version 1.4.2_04 or later when opened from Internet  
Explorer, Mozilla, Netscape or Firefox browsers. The DSR web server automatically downloads  
and installs the Video Viewer the first time it is opened.  
NOTE: The DSR web server does not install the Java Resource Engine (JRE). The JRE is available from  
http:\\www.sun.com as a free download.  
Launching a KVM Session  
NOTE: When using a non-proxied connection, video performance over a slower network connection may be  
less than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such  
as Best Color), changing the color settings can increase video performance. For optimal video performance over  
a slower network connection, Avocent recommends a color setting such as Grayscale/Best Compression or Low  
Color/High Compression. See the Adjusting color depth section on page 61 for more information.  
To launch a KVM session from the DSR Explorer:  
1. Click on a device listed on the Target Devices screen to open the unit overview window.  
2. Click the KVM Session link to open the Video Viewer in a new window.  
Session time-out  
A remote session can time-out no activity has occurred in a Session window for a specified time.  
The session time-out value can be configured by using the Appliance KVM Session Settings  
window. If you specify a new time-out value, it will be used the next time the DSR web server  
is accessed.  
To enable, disable or configure the session time-out:  
1. In the side menu, select Unit Views - Appliance - Appliance Settings - Sessions - KVM Settings.  
2. Select the desired setting for the Enable Activity Timeout box.  
3. If necessary, select the time limit for the inactivity timeout.  
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Video Viewer Window Features  
Figure 5.1 shows the Video Viewer window areas, and descriptions follow in Table 5.1 on page 58.  
C
E
B
D
F
G
A
H
I
Figure 5.1: Video Viewer Window (Normal Window Mode)  
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Table 5.1: Video Viewer Window Descriptions  
Letter  
A
Description  
Title Bar: Displays the name of the server being viewed. When in Full Screen mode,  
the title bar disappears and the server name appears between the menu and toolbar.  
B
C
Thumbtack: Locks the display of the menu and toolbar so that it is visible at all  
times.  
Menu and toolbar: Enables you to access many of the features in the Video Viewer  
window. The menu and toolbar is in a show/hide state if the thumbtack has not been  
used. Place your cursor over the toolbar to display the menu and toolbar.  
Up to ten commands and/or macro group buttons can be displayed on the toolbar.  
By default, the Single Cursor Mode, Refresh, Automatic Video Adjust and Align Local  
Cursor buttons appear on the toolbar. For more information, see the Changing the  
D
E
F
Macro buttons: Commonly used keyboard sequences that can be sent to the  
target device.  
Minimize button: Minimizes the display of the Video Viewer window into the task  
bar at the bottom of the local computer.  
Maximize button: Changes the window to Full Screen mode, which expands the  
accessed device desktop to fill the entire screen. Expanding the window causes the  
following to occur:  
The title bar disappears.  
The server name appears between the menu and toolbar.  
The Maximize button hanges to a Normal Window Mode button and appears on  
the toolbar. Clicking the button toggles the Video Viewer window to Normal  
Window mode.  
The Close button appears on the toolbar.  
G
H
I
Close button: Closes the VIdeo Viewer window.a  
Accessed device desktop: Interacts with your device through this window.  
Frame: Resizes the Video Viewer window by clicking and holding on the frame.  
a The Close button may not be present for all operating systems.  
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Chapter 5: The Video Viewer  
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Changing the toolbar  
You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window  
when it is in show/hide state (that is, not locked in place by the thumbtack).  
To specify a toolbar hide time:  
1. Select Tools - Session Options from the Video Viewer window menu  
-or-  
Click the Session Options button.  
The Session Options dialog box appears.  
2. Click the Toolbar tab.  
3. Use the arrow keys to specify the number of elapsed seconds prior to hiding the toolbar.  
4. Click OK to save your changes and close the dialog box.  
Setting the Window Size  
NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to  
non-primary users of a shared session.  
When the DSR web server is used for the first time, any open Video Viewer windows display at a  
resolution of 1024 x 768 until the user changes the value. Each Video Viewer window can be set to  
a different resolution.  
The DSR web server automatically adjusts the display if the window size changes during a session  
as long as autoscaling is enabled. If the target device resolution changes any time during a session,  
the display adjusts automatically.  
To change the Video Viewer window resolution:  
1. Select the View - Scaling command.  
2. Click on the desired resolution.  
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Adjusting the View  
Using menus or Task buttons in the Video Viewer window, you can do the following:  
Align the mouse cursors.  
Refresh the screen.  
Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to  
fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the  
following occurs:  
The full-screen image is centered in the desktop, and the areas surrounding the Video  
Viewer window are black.  
The menu and toolbar are locked so that they are visible at all times.  
Enable automatic, full or manual scaling of the session image:  
With full scaling, the desktop window remains fixed and the device image scales to fit  
the window.  
With automatic scaling, the desktop window is sized to match the resolution of the  
server being viewed.  
With manual scaling, a drop-down menu of supported image scaling resolutions is  
displayed.  
Change the color depth of the session image.  
To align the mouse cursors:  
Click the Align Local Cursor button in the Video Viewer window toolbar. The local cursor should  
align with the cursor on the remote device.  
NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device.  
To refresh the screen:  
Click the Refresh Image button in the Video Viewer window.  
-or-  
Select View - Refresh from the Video Viewer window menu.  
The digitized video image is completely regenerated.  
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To enable or disable full screen mode:  
1. To enable Full Screen mode, click the Maximize button.  
-or-  
Select View - Full Screen from the Video Viewer window menu.  
The desktop window disappears and only the accessed device desktop is visible. The screen  
resizes up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black  
background surrounds the full screen image. The floating toolbar appears.  
-or-  
2. To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to  
return to the desktop window.  
To enable automatic, full or manual scaling:  
1. To enable automatic scaling, select View - Scaling from the Video Viewer window menu. The  
device image scales automatically.  
-or-  
2. To enable full scaling, select View - Scaling from the Video Viewer window menu. The device  
image scales automatically to the resolution of the server being viewed.  
-or-  
3. To enable manual scaling:  
a. Select View - Scaling from the Video Viewer window menu.  
b. Choose the dimension to scale the window. Available manual scaling sizes are as follows:  
1024 x 768  
960 x 720  
896 x 672  
832 x 624  
768 x 576  
704 x 528  
640 x 480  
Adjusting color depth  
The DSR switch Dambrackas Video Compression(DVC) algorithm enables users to adjust the  
number of viewable colors in a remote session window. You can choose to display more colors for  
the best fidelity or fewer colors to reduce the volume of data transferred on the network.  
Video Viewer windows can be viewed using the Best Color Available (slower updates), Best  
Compression (fastest updates), a combination of Best Color and Best Compression or in Grayscale.  
You can specify the color depths of individual ports and channels by selecting the View - Color  
command in a remote session window. These settings are saved individually per channel.  
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Additional Video Adjustment  
Generally, the Video Viewer window automatic adjustment features optimizes the video for the  
best possible view. However, users can fine-tune the video with the help of Avocent Technical  
Support by selecting the Tools - Manual Video Adjust command in the Video Viewer window  
menu or clicking the Manual Video Adjust button. This displays the Manual Video Adjust dialog  
box. Video adjustment is a per target setting.  
Users can also verify the level of packets per second required to support a static screen by  
observing the packet rate located in the lower left-hand corner of the dialog box.  
To manually adjust the video quality of the window:  
NOTE: The following video adjustments should be made only on the advice and with the help of Avocent  
Technical Support.  
1. Select Tools - Manual Video Adjust from the Video Viewer window menu.  
-or-  
Click the Manual Video Adjust button.  
The Manual Video Adjust dialog box appears. Figure 5.2 shows the dialog box. Table 5.2 on  
page 63 describes each element of the dialog box..  
A
E
D
F
H
G
C
B
I
J
K
L
M
N
Figure 5.2: Manual Video Adjust Dialog Box  
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Chapter 5: The Video Viewer  
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Table 5.2: Manual VIdeo Adjust Dialog Box Descriptions  
Letter Description Letter Description  
A
B
C
D
E
F
Image Capture Width  
H
I
Pixel Noise Threshold  
Pixel Sampling/Fine Adjust  
Image Capture Horizontal Position  
Image Capture Vertical Position  
Contrast  
Automatic Video Adjustment  
Refresh Image  
J
K
L
M
N
Adjustment bar  
Video Test Pattern  
Performance Monitor  
Close button  
Brightness  
G
Block Noise Threshold  
2. Click the icon corresponding to the feature you wish to adjust.  
3. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+)  
buttons to adjust the parameter for each icon pressed. The adjustments display immediately in  
the Video Viewer window.  
4. When finished, click Close to exit the Manual Video Adjust dialog box.  
Image capture width, pixel sampling/fine adjust, image capture horizontal position  
and image capture vertical position  
The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and  
Image Capture Vertical Position adjustments affect how the target video is captured and digitized  
and are seldom changed.  
The image capture parameters are automatically changed by the Automatic Adjustment function. A  
special image is required on the target in order to make accurate adjustments independently.  
Contrast and brightness  
If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video  
Adjust or click the Automatic Video Adjust button. This command is also available in the Video  
Adjustments dialog box. In most cases, this corrects video problems.  
In cases where clicking on Auto Adjust several times does not set the contrast and brightness as  
desired, adjusting the contrast and brightness manually can help. Increase the brightness. Do not go  
more than 10 increments before moving the contrast. Generally, the contrast should be moved very  
little.  
Detection thresholds  
In some cases, noise in the video transmission keeps the packets/sec count up, which is indicated by  
little dots changing in the area of the cursor when it is moved. Varying the threshold values may  
result in “quieter” screens and can improve cursor tracking.  
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You can modify Noise Threshold and Priority Threshold values if you are using standard video  
compression. You can also modify Block Noise Threshold and Pixel Noise Threshold values. You  
can restore default threshold values by clicking Auto Adjust Video.  
Block noise threshold and pixel noise threshold  
The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in  
terms of changed video blocks and pixels per thousand that are allowed.  
The Block Noise Threshold sets the minimum color change that occurs in a single video  
block. Increasing the value reduces the network bandwidth. Decreasing the value makes the  
size of these artifacts smaller.  
The Pixel Noise Threshold sets the minimum color change in a single pixel. Decreasing the  
value reduces the number of low-contrast artifacts, but increases network bandwidth.  
See the Adjusting the View section on page 60 for information about changing the color depth.  
Automatic video adjustment  
NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the  
Automatic Video Adjust toolbar icon to automatically adjust the video.  
In most cases, you do not need to alter the Video Settings from the default. The system  
automatically adjusts and uses the optimal video parameters. The DSR web server performs best  
when the video parameters are set such that no (0) video packets are transmitted for a static screen.  
You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video  
button in the Manual Video Adjust dialog box.  
NOTE: A green screen with yellow lettering may appear during auto-adjustment.  
Refresh image  
NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image.  
Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates  
the digitized video image.  
Video test pattern  
Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of  
a video test pattern. Click the Video Test Pattern button again to toggle back to a normal  
video image.  
Adjusting Mouse Options  
The Video Viewer window mouse options affect cursor type, cursor mode, scaling, alignment and  
resetting. Mouse settings are device-specific; that is, they may be set differently for each device.  
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Chapter 5: The Video Viewer  
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NOTE: If the device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs  
do), then the mouse will become disabled and the device will have to be rebooted.  
Cursor Type  
The Video Viewer window offers five appearance choices for the local mouse cursor. You can also  
choose no cursor or the default cursor.  
Single cursor mode  
In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window turns  
off and only the target device mouse pointer is visible. The only mouse movements that appear are  
those of the target device remote cursor. Use Single Cursor mode when there is no need for a local  
cursor. Figure 5.3 shows both the Remote Cursor and the Local Cursor displayed in the Video  
Viewer window.  
Remote Cursor  
Local Cursor  
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed  
The cursor mode status of the Video Viewer window displays in the title bar, including the  
keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single  
Cursor mode in the Session Options dialog box.  
NOTE: When using a device that captures keystrokes before they reach the client, you should avoid using those  
keys to restore the mouse pointer.  
To enter single cursor mode:  
Select Tools - Single Cursor Mode from the Video Viewer window menu.  
-or-  
Click the Single Cursor Mode button.  
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The local cursor does not appear and all movements are relative to the target device.  
To select a key for exiting single cursor mode:  
1. Select Tools - Session Options from the Video Viewer window menu.  
-or-  
Click the Session Options button.  
The Session Options dialog box appears.  
2. Click the Mouse tab.  
3. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area.  
4. Click OK to save settings.  
When you enable Single Cursor mode, you can press the specified key to return to Regular  
Desktop mode.  
To exit single cursor mode:  
Press the key on the keyboard that is identified in the title bar.  
To change the mouse cursor setting:  
1. Select Tools - Session Options from the Video Viewer window menu.  
-or-  
Click the Session Options button.  
The Session Options dialog box appears.  
2. Click the Mouse tab.  
3. Select a mouse cursor type in the Local Cursor panel.  
4. Click OK to save settings.  
Mouse Scaling  
You can choose among three preconfigured mouse scaling options or set your own custom scaling.  
The preconfigured settings are Default (1:1), High (2:1) or Low (1:2)::  
In a 1:1 scaling ratio, every mouse movement on the desktop window sends an equivalent  
mouse movement to the server.  
In a 2:1 scaling ratio, the same mouse movement sends a 2X mouse movement.  
In a 1:2 scaling ratio, the value is 1/2X.  
To set mouse scaling:  
1. Select Tools - Session Options from the Video Viewer window menu.  
-or-  
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Chapter 5: The Video Viewer  
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Click the Session Options button.  
The Session Options dialog box appears.  
2. Click the Mouse tab.  
3. To use one of the preconfigured settings, check the appropriate radio button.  
-or-  
4. To set custom scaling:  
a. Click the Custom radio button to enable the X and Y fields.  
b. Type a mouse scaling value in the X and Y fields. For every mouse input, the mouse  
movements are multiplied by the respective X and Y scaling factors. Valid input range  
is 0.25-3.00.  
Mouse Alignment and Synchronization  
Because the DSR web server cannot get constant feedback from the mouse, there are times when  
the mouse on the DSR switch may lose sync with the mouse on the host system. If your mouse or  
keyboard no longer responds properly, you can align the mouse to re-establish proper tracking.  
Alignment causes the local cursor to aligned with the cursor on the remote server. Resetting causes  
the appliance to simulate a mouse and keyboard reconnect at the device as if you had disconnected  
and then reconnected them.  
To realign the mouse:  
Click the Align Local Cursor button in the Video Viewer window toolbar.  
Using Keyboard Pass-through  
Keystrokes that a user enters when using a Video Viewer window may be interpreted in two ways,  
depending on the screen mode of the Video Viewer window.  
If a Video Viewer window is in Full Screen mode, all keystrokes and keyboard combinations  
except Ctrl-Alt-Del are sent to the remote server being viewed.  
If a Video Viewer window is in Regular Desktop mode, Keyboard Pass-through mode can be  
used to control whether the remote server or local computer recognizes certain keystrokes or  
keystroke combinations.  
Keyboard pass-through must be specified using the Session Options dialog box. When enabled,  
keyboard pass-through sends all keystrokes and keystroke combinations except Ctrl-Alt-Del to the  
remote server being viewed when the Video Viewer window is active. When the local desktop is  
active, keystrokes and keystroke combinations entered by the user affect the local computer.  
NOTE: The Ctrl-Alt-Delete keyboard combination can be sent only to a remote server by using a macro.  
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NOTE: The Japanese keyboard ALT-Han/Zen keystroke combination is always sent to a remote server  
regardless of the screen mode or keyboard pass-through setting.  
To specify keyboard pass-through:  
1. Select Tools - Session Options from the Video Viewer window menu.  
-or-  
Click the Session Options button.  
The Session Options dialog box appears.  
2. Click the General tab.  
3. Select Pass-through all keystrokes in regular window mode.  
4. Click OK to save setting.  
Using Macros  
The DSR web server comes pre-configured with macros for both the Windows and Sun platforms.  
To send a macro:  
Select Macros - <desired macro> from the Video Viewer window menu.  
-or-  
Select the desired macro from the buttons available on the Video Viewer menu.  
Saving the View  
You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a  
word processor or other program.  
To capture the Video Viewer window to a file:  
1. Select File - Capture to File from the Video Viewer window menu.  
-or-  
Click the Capture to File button.  
The Save As dialog box appears.  
2. Enter a filename and choose a location to save the file.  
3. Click Save to save the display to a file.  
To capture the Video Viewer window to your clipboard:  
Select File - Capture to Clipboard from the Video Viewer window menu.  
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-or-  
Click the Capture to Clipboard button.  
The image data is saved to the clipboard.  
Closing a Video Viewer Window Session  
To close a Video Viewer window session:  
Select File - Exit from the Video Viewer window.  
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CHAPTER  
Terminal Operations  
6
The Console Menu  
Each DSR1021/1022 switch can be configured at the appliance level through the Console menu  
interface accessed through the SETUP port on the back panel of the switch. You can access all  
terminal commands through a terminal or PC running terminal emulation software.  
NOTE: Avocent does not recommend this method for setting options for the DSR1021/1022 switch. The  
preferred method is to make all configuration settings except those for the web server in the DSView 3 software.  
The web server can be configured only through the Console menu interface.  
See the DSView Installer/User Guide or DSView 3 Online Help for more information on configuring the  
DSR1021/1022 switch.  
Network Configuration  
To configure network settings using the Console menu:  
1. When you power on your DSR1021/1022 switch, the switch initializes for approximately one  
minute. After it completes initialization, press any key on the terminal or on the PC running the  
terminal emulation software to access the Console menu interface as shown in Figure 6.1 on  
NOTE: The terminal can be connected at any time, even when the switch is already powered on.  
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Figure 6.1: Console Main Menu  
2. The Console Main menu displays as shown in Figure 6.1.  
3. Type 1 and press Enter for the Network Configuration option to display the Network  
Configuration menu shown in Figure 6.2 on page 73.  
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Figure 6.2: Network Configuration Menu  
4. Type 1 and press Enter to set your network speed and return to the Network Configuration  
menu. When possible, set your connection manually without relying on the auto negotiate  
feature.  
5. Type 2 and press Enter to specify whether you are using a static or Dynamic Host  
Configuration Protocol (DHCP) address.  
A static IP address can be used to provide a user-defined IP address, netmask and default  
gateway for the DSR1021/1022 switch. Avocent recommends using a static IP address for  
ease of configuration.  
DHCP is a protocol that automates the configuration of TCP/IP-enabled computers. When  
DHCP is selected, the IP Address, Netmask and Default Gateway settings are  
automatically assigned to the DSR1021/1022 switch and cannot be modified by a DS user.  
If you are using the DHCP option, please configure your DHCP server to provide an IP  
address to the DSR1021/1022 switch and then skip step 6.  
6. Select the remaining options from the Network Configuration menu, in turn, to finish  
configuring your DSR1021/1022 switch for IP address, netmask, default gateway and ping  
response.  
7. Type 0 (zero) and press Enter to return to the Console Main menu.  
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DSR1021/1022 Switch Installer/User Guide  
Other Console Main Menu Options  
Besides the Network Configuration option, the Console Main menu of the DSR1021/1022 switch  
features the following menu items:  
Security Configuration  
Firmware Management  
Enable Debug Messages  
Restore Factory Defaults  
Reset Appliance and Exit  
Security Configuration  
The DSR1021/1022 switch contains an internal database that can be used by the DSR Remote  
Operations software, the local port, or the CONSOLE port if the DSView 3 software is unavailable.  
The Security Configuration menu contains the following options:  
Local User Accounts: Add, edit or delete users to/from the DSR1021/1022 switch database.  
Console Password: Enable or disable using security for the console (access requires an  
Admin account).  
Reset Certificates: Reset the certificate used by the DSView 3 software system.  
Secure Mode: Enable or disable the DSView 3 software Secure mode.  
Local User Accounts  
NOTE: When you use the options to add, edit or delete a user, a list of existing users appear. Enter N to display  
the next page of users in the database or enter P to go back to the previous page of users.  
To add a user to the DSR1021/1022 switch database:  
1. Type 2 and press Enter to access the Security Configuration menu option.  
2. Type 1 and press Enter to access the Local User Accounts menu option. A list of users already  
within the database appears.  
3. Type A.  
4. At the user name prompt, type a username and press Enter.  
5. At the password prompt, type a password and press Enter.  
6. At the next prompt, type the password again and press Enter.  
7. Enter 0 (zero) to exit.  
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Chapter 6: Terminal Operations  
75  
To rename a user in the DSR1021/1022 switch database:  
1. From the Console Main menu, type 2 and press Enter to access the Security Configuration  
menu option.  
2. Type 1 and press Enter to access the Local User Accounts menu option. A list of users already  
within the database appears.  
3. Type E.  
4. At the prompt, enter the number of the user you wish to rename and then press Enter.  
5. Type a new username and press Enter.  
6. Enter the password for the user.  
7. Re-enter the password to confirm it.  
8. Enter 0 (zero) to exit.  
To remove a user from the DSR1021/1022 switch database:  
1. From the Console Main menu, type 2 and press Enter to access the Security Configuration  
menu option.  
2. Type 1 and press Enter to access the Local User Accounts menu option. A list of users already  
within the database appears.  
3. Type D.  
4. At the prompt, enter the number of the user you wish to delete and then press Enter.  
5. At the prompt, type Y to confirm deletion of the user from the DSR1021/1022 switch database.  
6. Press Enter to remove the user.  
7. Enter 0 (zero) to exit.  
Console Password  
If this is enabled, the user must log in to access to the switch’s Console Main menu.  
Reset Certificates  
This menu option enables you to clear the certificate sent by the DSView 3 software to the  
DSR1021/1022 switch.  
When a DSR1021/1022 switch is added to a server running DSView 3 software, a certificate  
automatically downloads from that server to the DSR1021/1022 switch. That certificate is  
replicated across all servers running DSView 3 software operating in a predefined system.  
Thereafter, any of the servers in that system will be able to communicate with the  
DSR1021/1022 switch.  
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DSR1021/1022 Switch Installer/User Guide  
If the server running DSView 3 software cannot contact the DSR1021/1022 switch to add the  
certificate, an error message displays and the DSR1021/1022 switch is not added to the database.  
Secure Mode  
The DSR1021/1022 switch operates in one of two modes: Security disabled or Security enabled.  
In Security disabled mode, the DSR1021/1022 switch allows any server running DSView 3  
software to communicate with it.  
In Security enabled mode, an initial server running DSView 3 software can download a  
certificate to the switch. If that server is part of a system that replicates certificates, it passes  
the certificate to the other servers in that certificate replication system. Thereafter, all servers  
in that system will be allowed to access the DSR1021/1022 switch. All servers that are not part  
of that system will be locked out.  
When the DSR1021/1022 switch is removed from the DSView 3 software database, the certificate  
is removed from the DSR1021/1022 switch. This enables you to move the DSR1021/1022 switch  
from one certificate replication system to another. You can also remove the certificate by using the  
Console menu accessed via the SETUP port on the DSR1021/1022 switch. See the  
See the DSView Installer/User Guide for more information on software security.  
Firmware Management  
This menu contains the FLASH Download selection. For more information, see Appendix A on  
Enable Debug Messages  
This menu option turns on console status messages. Because this can significantly reduce  
performance, you should enable debug messages only when instructed to do so by Avocent  
Technical Support. When you are finished viewing the messages, press any key to exit this mode.  
Restore Factory Defaults  
This menu option restores all switch options to the default settings.  
Reset Appliance  
You can execute a soft reset of the DSR1021/1022 switch with this menu option.  
Exit  
This menu selection returns you to the ready prompt. If the Console menu interface password is  
enabled, you must exit the Console Main menu so that the next user will be prompted with the  
Username and Password login screen.  
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APPENDICES  
Appendix A: FLASH Upgrades  
You can use the DSR1021/1022 switch FLASH upgrade feature to update your appliance with the  
latest firmware available. You can perform this update by using the DSView 3 software or by using  
a Trivial File Transfer Protocol (TFTP) server.  
After the FLASH memory is reprogrammed with the upgrade, the DSR1021/1022 switch performs  
a soft reset, which terminates all DSRIQ module sessions. A target device experiencing a DSRIQ  
module firmware update may not display, or may display as disconnected. The target device will  
appear normally when the FLASH update is completed.  
NOTE: During an upgrade, the DSRIQ module status indicator in the OSCAR Main dialog box will be yellow.  
CAUTION: Disconnecting a DSRIQ module during a firmware update or cycling power to the target device will  
render the module inoperable and require the DSRIQ module to be returned to the factory for repair.  
To upgrade the DSR1021/1022 switch firmware using the DSView 3 software:  
The preferred method for updating the firmware is to use the DSView 3 software. See the DSView  
Installer/User Guide for detailed instructions.  
To upgrade the DSR1021/1022 switch firmware using the Console menu interface:  
NOTE: If you do not have a TFTP server, you can find several shareware and freeware programs on the Internet  
that you can download and install.  
1. Visit http://www.avocent.com/support and download the latest FLASH firmware from  
Avocent. Save the FLASH upgrade file to the appropriate directory on the TFTP server.  
2. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the  
SETUP port on the back panel of the DSR1021/1022 switch using the supplied null modem  
cable. Set the terminal to 9600 bps, 8 bits, 1 stop bit, no parity and no flow control.  
3. If the DSR1021/1022 switch is not on, turn it on now. After approximately one minute, press  
any key to access the Console Main menu.  
4. The Console Main menu displays. Select the Firmware Management option.  
NOTE: The current version of your firmware displays on the Firmware Management menu.  
5. Type 1 and press Enter to access FLASH Download.  
6. Type the IP address of your TFTP server and press Enter.  
7. Enter the name of the file that you downloaded from the Avocent web site.  
8. Confirm the TFTP download by typing y or yes and pressing Enter. The DSR1021/1022  
switch will verify that the file you downloaded is valid.  
9. At the prompt, confirm the upgrade by typing y or yes and press Enter to confirm.  
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DSR1021/1022 Switch Installer/User Guide  
10. The DSR1021/1022 switch begins the FLASH upgrade process. On-screen indicators display  
the upgrade progress. When the upload is complete, the DSR1021/1022 switch resets and  
upgrades the internal subsystems.  
11. Once the upgrade is complete, a verification message appears on-screen.  
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Appendices  
79  
Appendix B: Using DSView Software Over a Modem Connection  
An external modem can be attached to the DSR1021/1022 switch. You can use this modem to  
access the switch when an Ethernet connection is not available.  
A modem/PPP dial-up connection must be established before the remote operation is enabled. Be  
sure to set the dial-up connection options to 115,200 bps, 8 bits, 1 stop bit, no parity and enabled  
hardware flow control.  
Before you begin  
Perform the following actions before using the DSR Remote Operations software:  
Ensure that the DSR1021/1022 switch is configured. See Chapter 2 for more information.  
Ensure that DSR1021/1022 switch users have been added to the DSR1021/1022 switch  
internal database. If the DSView 3 software is not available, the switch database is used for  
authentication. If neither are available, authentication cannot be performed for the DSR1021/  
1022 switch. See Chapter 4 for more information.  
Ensure that an external modem is attached to the DSR1021/1022 switch MODEM port. The  
modem should have auto-answer turned off (typically a modem’s default setting).  
Ensure that your client PC contains dial-up software and that the software is configured  
properly. See your operating system documentation for more information.  
Establishing a DSR Remote Operations software connection  
See the DSView Installer/User Guide for detailed instructions on how to establish a DSR Remote  
Operations software connection.  
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DSR1021/1022 Switch Installer/User Guide  
Appendix C: Using DSRIQ-SRL Modules  
The DSRIQ-SRL module is a serial-to-VGA converter that permits VT100-capable devices to be  
viewed from the DSR1021/1022 switch local port or by using the DSView 3 software. The actual  
serial data is not accessed but is merely displayed. All serial data coming from the target device is  
displayed in a VT100 window, placed into a video buffer and sent to the DSR1021/1022 switch as  
though it came from a VGA target. Likewise, keystrokes entered on a keyboard are sent to the  
attached device as though they were typed upon a VT100 terminal.  
DSRIQ-SRL module modes  
You can access the following modes from the DSRIQ-SRL module:  
On-Line: This mode enables you to send and receive serial data.  
Configuration: This mode enables you to specify DSR1021/1022 switch communication  
parameters, the appearance of the Terminal Applications menu and key combinations for  
specific actions and macros.  
History: This mode enables you to review serial data.  
Configuring the DSRIQ-SRL module  
NOTE: The DSRIQ-SRL module is a DCE device and supports only VT100 terminal emulation.  
Pressing Ctrl-F8 activates the Configuration screen of the DSRIQ module’s Terminal Applications  
menu, which enables you to configure your DSRIQ-SRL module.  
NOTE: When any Terminal Applications menu is active, pressing Enter saves changes and returns you to the  
previous screen. Pressing Escape returns you to the previous screen without saving changes.  
Within the Terminal Applications menu’s Configuration screen, you can modify the  
following options:  
Baud Rate: Use this option to specify the serial port communications speed. Available options  
are 300, 1200, 2400, 9600, 19,200, 34,800, 57,600 or 115,200 bps. The default value is 9600.  
Parity: Use this option to specify the serial port’s communications parity. Available options  
are EVEN, ODD or NONE. The default value is NONE.  
Flow Control: Use this option to specify the type of serial flow control. Available options are  
NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is NONE. If you  
select a bps rate of 115,200, the only available flow control is RTS/CTS (hardware).  
DSR/CD Mode: Use this option to control how the DSR1021/1022 switch and CD lines  
operate. Available options are Always on and Toggle. When in Toggle mode, DSR and CD  
lines are turned off for one-half second and then turned on each time a module is selected or  
deselected. The default value is Always on.  
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Appendices  
81  
Enter Sends: Use this option to specify the keys that are transmitted when Enter is pressed.  
Available options are <CR> (Enter), which moves the cursor to the left side of the screen, or  
<CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen and down  
one line.  
Received: This option enables you to specify how the module translates a received Enter  
character. Available options are <CR> (Enter) or <CR><LF> (Enter-Linefeed).  
Background: This option changes the screen’s background color. The currently-selected color  
displays in the option line as it is changed. Available colors are Black, Light Grey, Yellow,  
Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The  
default color is Black. This value cannot be identical to the Normal Text or Bold Text value.  
Normal Text: This option changes the screen’s normal text color. The currently-selected  
color displays in the option line as it is changed. Available colors are Grey, Light Grey,  
Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown.  
The default color is Grey. This value cannot be identical to the Bold Text or  
Background value.  
Bold Text: This option changes the screen’s bold text color. The currently-selected color  
displays in the option line as it is changed. Available colors are White, Yellow, Green, Teal,  
Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon, Brown and Light Grey. The  
default color is White. This value cannot be identical to the Normal Text or Background value.  
Screen Size: This option allows you to specify the screen’s text width size. Available values  
are widths of 80 columns or 132 columns. The length for both widths is 26 lines.  
Use the following Terminal Application menu’s Configuration screen options to define the  
function keys that will perform a selected action. To specify a new function key, press and hold the  
Ctrl key, then press the function key that you want to associate with the action. For example, if you  
want to change the Configuration (Config) Key Sequences option from <CTRL-F8> to  
<CTRL-F7>, press and hold the Ctrl key and then press F7.  
Config Key Sequences: Use this option to define the key combination that causes the  
Terminal Application menu’s Configuration screen to appear. The default key sequence is  
Ctrl-F8.  
On-Line Key Sequence: Use this option to define the key sequence that displays the On-Line  
mode. The default key sequence is Ctrl-F10.  
Help Key Sequence: Use this option to define the key combination that displays the Help  
System screen. The default key sequence is Ctrl-F1.  
History Key Sequence: Use this option to define the key combination that enables History  
mode. The default key sequence is Ctrl-F9.  
Clear History Key Sequence: Use this option to define the key combination that clears the  
history buffer while in History mode. The default key sequence is Ctrl-F11.  
Break Key Sequence: Use this option to configure the key combination that generates a break  
condition. The default key sequence is Alt-B.  
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DSR1021/1022 Switch Installer/User Guide  
To configure a DSRIQ-SRL module:  
1. Press Ctrl-F8 to open the Configuration Screen.  
2. Select a parameter to change. You can navigate the Configuration Screen using the Up Arrow  
and Down Arrow keys.  
3. Modify the selected value using the Left Arrow and Right Arrow keys.  
4. Repeat steps 2 and 3 to modify additional values.  
5. Press Enter to save your changes and exit the Configuration Screen.  
-or-  
Press Escape to exit the Configuration Screen without saving the changes.  
Creating a DSRIQ-SRL module macro  
You can access the Macro Configuration screen by pressing the Page Down key while the  
Terminal Applications menu’s Configuration screen is open. You can configure the DSRIQ-SRL  
module with up to 10 macros. Each macro can be up to 128 characters in length.  
To create a macro:  
1. Select the DSRIQ-SRL module you wish to configure and press Ctrl-F8 to activate the  
Terminal Applications menu’s Configuration screen.  
2. When the Terminal Applications menu appears, press Page Down to view the Macro Configuration  
screen. The Macro Configuration screen shows the 10 available macros and the associated key  
sequences, if any, for each.  
3. Using the Up Arrow and Down Arrow keys, scroll to an available macro number and highlight  
the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any  
combination of Ctrl or Alt and a single key may be used. When you have finished entering the  
keystroke sequence that will activate the new macro, press the Down Arrow key.  
4. On the line below the macro keystroke sequence you just entered, type the keystroke sequence  
that you wish the macro to perform.  
5. Repeat steps 3 and 4 to configure additional macros.  
6. When finished, press Enter to return to the previous screen.  
Using History mode  
You can use History mode to examine the contents of the history buffer, which contains the events  
that have occurred. The DSRIQ-SRL module maintains a buffer containing 240 lines minimum, or  
10 screens, of output. When the history buffer is full, it will add new lines at the bottom of the  
buffer and delete the oldest lines at the top of the buffer.  
NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the  
following procedure are the default values. You can change these key combinations by using the Terminal  
Applications menu.  
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Appendices  
83  
To use History mode:  
1. Press Ctrl-F9 to enter into History mode.  
2. Press one of the following key combinations to perform the indicated action:  
Home: Move to the top of the buffer.  
End: Move to the bottom of the buffer.  
Page Up: Move up one buffer page.  
Page Down: Move down one buffer page.  
Up Arrow: Move up one buffer line.  
Down Arrow: Move down one buffer line.  
Ctrl-F8: Enter Configuration mode by opening the Configuration screen.  
Ctrl-F9: While in Configuration mode, return to the previous screen with History  
mode enabled.  
Ctrl-F10: While in Configuration mode, return to the previous screen with On-Line  
mode enabled.  
Ctrl-F11: Clear the history buffer. If you choose this option, a warning screen will appear.  
Press Enter to delete the history buffer, or Escape to cancel the action. The previous  
screen will reappear.  
3. When finished, press Ctrl-F10 to exit History mode and return to On-Line mode.  
DSRIQ-SRL module pinouts  
Table C.1: DSRIQ-SRL Module Pinouts  
DB9-F Host Signal  
SRL Signal  
Pin  
Name/Description  
Signal Flow  
Out of SRL  
Out of SRL  
In to SRL  
In to SRL  
N/A  
Name/Description  
1
DCD - Data Carrier Detect  
RXD - Receive Data  
DTR - Data Terminal Ready  
TXD - Transmit Data  
2
3
TXD - Transmit Data  
DTR - Data Terminal Ready  
GND - Signal Ground  
DSR - Data Set Ready  
RTS - Request to Send  
CTS - Clear to Send  
RXD - Receive Data  
4
DSR - Data Set Ready  
GND - Signal Ground  
DTR - Data Terminal Ready  
CTS - Clear to Send  
5
6
Out of SRL  
In to SRL  
Out of SRL  
N/A  
7
8
RTS - Request to Send  
N/C - Not Connected  
9
N/C - Not Connected  
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DSR1021/1022 Switch Installer/User Guide  
Appendix D: UTP Cabling  
The following information is intended to brief you on various aspects of connection media. The  
performance of a DSR1021/1022 switching system depends on high quality connections. Poor  
quality or poorly installed or maintained cabling can diminish DSR system performance.  
NOTE: This appendix is for information purposes only. Please consult with your local code officials and cabling  
consultants prior to any installation.  
DSR1021/1022 switching systems use UTP cabling.  
UTP copper cabling  
The three types of UTP cabling that the DSR switch supports are as follows:  
CAT 5 UTP (4-pair) high performance cable consists of twisted pair conductors used primarily  
for data transmission. The twisting of the pairs gives this cable some immunity from the  
infiltration of unwanted interference. CAT 5 cable is generally used for networks running at 10  
or 100 Mbps.  
CAT 5E (enhanced) cable has the same characteristics as CAT 5, but is manufactured to  
somewhat more stringent standards.  
CAT 6 cable is manufactured to tighter requirements than CAT 5E cable. CAT 6 has higher  
measured frequency ranges and significantly better performance requirements than CAT 5E  
cable at the same frequencies.  
Wiring standards  
The 8-conductor (4-pair) RJ-45 terminated UTP cable: EIA/TIA 568A and B has two supported  
wiring standards. These standards apply to installations using CAT 5, 5E and 6 cable specifications.  
The DSR1021/1022 switching system supports either of these wiring standards. Table D.1 details  
these wiring standards.  
Table D.1: UTP Wiring Standards  
Pin  
1
EIA/TIA 568A  
white/green  
green  
EIA/TIA 568B  
white/orange  
orange  
2
3
white/orange  
blue  
white/green  
blue  
4
5
white/blue  
orange  
white/blue  
green  
6
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Appendices  
85  
Table D.1: UTP Wiring Standards (Continued)  
Pin  
7
EIA/TIA 568A  
white/brown  
brown  
EIA/TIA 568B  
white/brown  
brown  
8
Cabling installation, maintenance and safety tips  
Prior to installing or maintaining your cables, review the following list of important  
safety considerations:  
Keep all CAT 5 runs to a maximum of 10 meters each.  
Maintain the twists of the pairs all the way to the point of termination, or no more than one-half  
inch untwisted. Do not skin off more than one inch of jacket while terminating.  
If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius.  
Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior.  
Dress the cables neatly with cable ties, using low to moderate pressure. Do not over  
tighten ties.  
Cross-connect cables where necessary, using rated punch blocks, patch panels and  
components. Do not splice or bridge cables at any point.  
Keep CAT 5 cable as far away as possible from potential sources of EMI, such as electrical  
cables, transformers and light fixtures. Do not tie cables to electrical conduits or lay cables on  
electrical fixtures.  
Always test every installed segment with a cable tester. “Toning” alone is not an  
acceptable test.  
Always install jacks so as to prevent dust and other contaminants from settling on the contacts.  
The contacts of the jack should face up on the flush mounted plates, or left/right/down on  
surface mount boxes.  
Always leave extra slack on the cables, neatly coiled in the ceiling or nearest concealed  
location. Leave at least five feet at the work outlet side and 10 feet at the patch panel side.  
Choose either 568A or 568B wiring standard before beginning. Wire all jacks and patch panels  
for the same wiring scheme. Do not mix 568A and 568B wiring in the same installation.  
Always obey all local and national fire and building codes. Be sure to firestop all cables that  
penetrate a firewall. Use plenum rated cable where it is required.  
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Appendix E: Technical Specifications  
Table E.1 lists the technical specifications for the DSR1021/1022 switch.  
Table E.1: DSR1021/1022 Switch Product Specifications  
Server Ports  
Number  
8 (DSR1021 switch)  
4 (DSR1022 switch)  
Types  
DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun VGA), DSRIQ-WSN (Sun  
13W3) and DSRIQ-SRL modules  
Connectors  
RJ-45  
Sync Types  
Separate horizontal and vertical  
DDC2B  
Plug and Play  
Video Resolution  
640 x 480 @ 60 Hz (Local Port and Remote Port Minimum)  
800 x 600 @ 75 Hz  
960 x 700 @ 75 Hz  
1024 x 768 @ 75 Hz  
1280 x 1024 @ 75 Hz (Remote Port Maximum using a DSRIQ module)  
Supported Cabling  
4-pair UTP CAT 5 or CAT 6, 10 meters maximum length  
SETUP Port  
Number  
Type  
1
Serial RS-232 Null Modem Cable  
Connector  
DB9 Male  
Network Connection  
Number  
Type  
1
Ethernet: IEEE 802.3 2002 Edition - 10BaseT, 100BaseT  
Connector  
RJ-45  
Local Port  
Number  
Type  
1
PS/2 and VGA  
Connectors  
PS/2 MiniDIN and 15-pin D-Sub  
MODEM Port  
Number  
1
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Appendices  
87  
Table E.1: DSR1021/1022 Switch Product Specifications (Continued)  
Type  
Serial RS-232  
DB9 Male  
Connectors  
SPC Device Port  
Number  
Type  
1
RJ-45  
Dimensions  
Height x Width x Depth  
1.72 x 17.00 x 8.08 in; 1U form factor  
(4.37 x 43.18 x 20.51 cm)  
Weight  
5.3 lbs (2.40 kg) without cables  
Heat Dissipation  
Airflow  
92 BTU/hr  
8 cfm  
Power Supply  
25 W maximum  
AC-input Power  
AC-input Range  
100 - 240 VAC  
AC-input Current Rating  
AC-input Cable  
600 mA RMS Max  
18 AWG three-wire cable, with a three-lead IEC-320  
receptacle on the power supply end and a country-dependent plug on the  
power resource end  
AC Frequency  
50 - 60 Hz autosensing  
Ambient Atmospheric Condition Ratings  
Temperature  
Humidity  
32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating;  
-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating  
10 - 95% noncondensing  
Safety and EMC Standards UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST  
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DSR1021/1022 Switch Installer/User Guide  
Appendix F: Sun Advanced Key Emulation  
Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a  
PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold  
Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated  
keys in Table F.1 as you would use the advanced keys on a Sun keyboard.  
Table F.1: Sun Key Emulation  
Sun Key (US)  
PS/2 Key to Enable Sun Key Emulation  
Application(1)  
keypad  
F11  
Compose  
Compose  
Power  
Open  
Help  
F7  
Num Lock  
F3  
Props  
Front  
Stop  
F5  
F1  
Again  
Undo  
Cut  
F2  
F4  
F10  
Copy  
Paste  
Find  
F6  
F8  
F9  
Mute  
Vol.+  
Vol.-  
keypad /  
keypad +  
keypad -  
F12  
Command (left)(2)  
Command (left)(2)  
Command (right)(2)  
Win (GUI) left(1)  
Win (GUI) right(1)  
(1) Windows 95 104-key keyboard  
(2) The Command key is the Sun Meta (diamond) key  
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Appendices  
89  
For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A.  
These key combinations will work with the DSRIQ-USB module (if your Sun system comes with a  
USB port) as well as the Sun DSRIQ-VSN and DSRIQ-WSN modules. With the exception of F12,  
these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows  
key press.  
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key to toggle Sun  
Advanced Key Emulation mode off.  
Special considerations for Japanese Sun USB and Korean Sun  
USB keyboards (DSRIQ-USB modules only)  
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ  
from standard USB usage IDs. If DSRIQ-USB modules are attached to your Sun servers, the Han/  
Zen and Katakana/Hiragana keys on Japanese Sun USB keyboards and Hangul and Hanja keys on  
Korean Sun USB keyboards must be accessed using alternate keystrokes.  
Due to these keyboard-specific differences, keyboard mapping inconsistencies may be encountered  
when switching between target devices using Sun DSRIQ-VSN and DSRIQ-WSN modules and  
target devices using DSRIQ-USB modules. These keys function normally if your Sun servers are  
attached to the DSR1021/1022 switch using a DSRIQ-VSN or DSRIQ-WSN module.  
Table F.2 lists the keyboard mappings that take place when a DSRIQ-USB module is used in this  
setting.  
Table F.2: PS/2-to-USB Keyboard Mappings  
Korean Sun USB  
USB Usage ID Sun USB Keyboard Keyboard  
Japanese Sun USB  
Keyboard  
PS/2 Keyboard  
Right-Alt  
0xE6  
0x65  
AltGraph  
Compose  
Hangul  
Hanja  
Katakana/Hiragana  
Compose  
Windows  
Application  
Hangul  
Hanja  
0x90  
0x91  
N/A  
N/A  
N/A  
` ~  
N/A  
N/A  
N/A  
` ~  
N/A  
N/A  
Katakana/Hiragana 0x88  
Han/Zen 0x35  
Han/Zen  
N/A  
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90  
DSR1021/1022 Switch Installer/User Guide  
Appendix G: Technical Support  
Our Technical Support staff is ready to assist you with any installation or operating issues you  
encounter with your Avocent product. If an issue should develop, follow the steps below for the  
fastest possible service:  
1. Check the pertinent section of the manual to see if the issue can be resolved by following the  
procedures outlined.  
2. Check our web site at www.avocent.com/support to search the knowledge base or use the on-  
line service request.  
3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the Avocent web site at  
http://www.avocent.com/support and click on Support Phone Numbers for current phone  
support hours.  
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91  
Index  
INDEX  
assign a device type 29  
Numerics  
100BaseT Ethernet 1, 5, 86  
10BaseT Ethernet 5, 86  
B
Basic DSR Configuration 7  
Benefits 1  
A
Broadcast  
access  
dialog box 33  
direct 21  
Enable 41  
DSRIQ module 22  
OSCAR interface 25  
DSRIQ Terminal Applications menu 11  
OSCAR interface  
C
Broadcast dialog box 33  
Commands dialog box 41  
Devices dialog box 28  
Flag dialog box 31  
cascade switch 25, 28, 29  
CAT 5 patch cable 1, 8, 9, 10, 84, 85, 86  
Changing the Display Behavior 29  
Commands  
Main dialog box 21  
Menu dialog box 30  
Names dialog box 26  
Screen Saver dialog box 37  
Setup dialog box 26  
restrict 25  
Broadcast 34  
Broadcast Enable 34, 41  
dialog box 36, 41  
Display Versions 41, 44  
Manage Routine Tasks for Your Server 41  
Reset PS/2 41, 43  
Screen Saver mode 24  
secure, remote 1  
Scan Enable 37, 41  
Scan mode 36  
target device 2  
User Status 41, 42  
target devices 1  
connect a DSRIQ module to a server 9  
connect and power up your DSR switch 8  
Console menu 71, 76, 77  
add a user 74  
via a network connection 2  
via modem 1, 2, 9  
via network connection 9  
add a user to the DSR switch database 74  
Controlling the Status Flag 31  
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92  
DSR1021/1022 Switch Installer/User Guide  
connecting 9  
D
Selection dialog box 44, 45  
Version dialog box 44, 45  
Device Modify Dialog Box 29  
Device Types  
DSRIQ port 7  
Assigning 28  
DSRIQ-SRL module 2, 8, 10, 11, 80, 86  
configuring 80, 82  
creating macros 82  
History mode 82  
Devices  
dialog box 28  
OSCAR interface 25  
Setup Features 25  
disconnect  
modes 80  
pinouts 83  
dialog box 42, 43  
DSRIQ modules 22  
flag 31  
DSView Explorer  
printing a window 50  
refreshing a window 50  
window areas 48  
target device 23  
user 42  
user connections 42  
Display Versions 41  
DSR switch 1  
configuring 11  
database 76  
illustrated 3  
comes with 8  
Screen Saver password 38  
Secure mode 74  
security 76  
Features 1  
Installation 5  
Model Comparison 4  
Network Configuration 3  
port 29  
system 74  
E
Product Specifications 86  
DSR switch database  
add user 74  
Enable Debug Messages 76  
Example DSR Switch Configuration 3  
remove user 75  
rename user 75  
DSRIQ  
F
Features 1  
Firmware Management 76  
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INDEX  
93  
Flag  
Color 32  
Local Port Operation 21  
M
dialog box 32  
access 31  
Macros (Video Viewer)  
about 68  
Opaque 32  
sending 68  
OSCAR interface 25  
Transparent 32  
Main Dialog Box 21  
Menu  
FLASH  
OSCAR interface 25  
illustrated 3  
Download 76  
Upgrades 77  
H
History  
Mouse settings  
aligning in the Video Viewer 67  
I
N
Installation 5  
Name Modify Dialog Box 27  
Names  
Installation Overview 6  
dialog box 25, 27  
J
network speed 73  
Japanese Approvals ii  
null modem cable 8, 9, 77, 86  
Japanese Sun USB Keyboards 89  
O
K
OSCAR interface  
keyboard  
Alt 24  
dialog box 40  
Broadcast dialog box 33  
change the display order 29  
Commands dialog box 36, 41  
Commands menu 41  
OSCAR interface 25  
Korean Sun USB Keyboards 89  
KVM 5  
cable volume 1  
Device Modify dialog box 29  
Devices dialog box 28  
Disconnect dialog box 43  
DSRIQ Selection dialog box 45  
DSRIQ Version dialog box 45  
Enter 24  
illustrated 7  
switch 1  
KVM session. See Video Viewer  
L
Local country power cord 8  
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94  
DSR1021/1022 Switch Installer/User Guide  
Escape 24  
To access the OSCAR interface Menu dialog  
box 30  
Flag dialog box 32  
To access the OSCAR interface Names dialog  
Keyboard dialog box 40  
Main dialog box 21  
menus 25  
box 26  
To access the OSCAR interface Screen Saver  
dialog box 37  
Name Modify dialog box 27  
Names dialog box 26, 27  
Navigating 24  
To access the OSCAR interface Setup dialog  
box 26  
To add a user to the DSR switch database 74  
To add target devices to the scan list 35  
To assign a device type 29  
Print Screen 24  
Scan dialog box 35  
screen delay 23  
To assign names to target devices 27  
To broadcast to selected target devices 34  
To cancel scan mode 37  
Screen Saver dialog box 37  
set a Screen Delay Time 29, 31  
Single-click, Enter 24  
Status Flags 31  
To choose the display order of target devices 30  
To configure a DSRIQ-SRL module 82  
Status symbols 22  
To configure network settings using the Console  
User Status dialog box 42  
Version dialog box 44  
menu 71  
To configure the OSCAR interface screen delay  
P
To connect a DSRIQ module to a serial device  
Point-to-Point Protocol 5  
Position Flag 32  
POWER LED 11  
PPP 5  
To connect a DSRIQ module to a server 9  
To connect and power up your DSR switch 8  
To create a DSRIQ-SRL module macro 82  
To determine how the Status flag is displayed 32  
To disconnect a user 42  
Print Screen 24  
OSCAR interface 25  
procedure  
To disconnect from a target device 23  
To display version information 44  
To access the OSCAR interface Broadcast  
dialog box 33  
To exit screen saver mode and log in to the local  
port 38  
To access the OSCAR interface Commands  
dialog box 41  
To immediately turn on the screen saver 39  
To list target devices alphabetically by name 28  
To remove a target device from the scan list 36  
To access the OSCAR interface Devices dialog  
box 28  
To access the OSCAR interface Flag dialog box  
To remove a user from the DSR switch database  
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INDEX  
95  
To rename a user in the DSR switch database 75  
To reset the PS/2 mouse and keyboard values 43  
To select target devices 22  
Scan  
dialog box 35, 36  
Enable 37, 41  
To select the previous target device 23  
To set a Screen Delay Time for the OSCAR  
OSCAR interface 25  
Screen Saver 25  
interface 31  
To set the keyboard country code for Sun servers  
Secure Mode 76  
Sessions  
To set the Screen Saver options 38  
To soft switch to a target device 23  
To start the scan mode 36  
Video Viewer session time-out 56  
Setting up your network 6  
Setup Dialog Box 26  
To turn broadcasting off 34  
Simple point and click access to any server 2  
SPC devices  
To upgrade the DSR switch firmware using the  
Console menu 77  
power controlling from the Video Viewer 54  
SPC port 1, 9, 87  
To upgrade the DSR switch firmware using the  
DSView software 77  
SPC power control device 1, 6, 8, 9, 87  
illustrated 7  
To use History mode 83  
To view current user connections 42  
STATUS LED 11  
R
T
Rack mounting brackets 8  
Reduce cable bulk 1  
target devices  
selecting 22  
remove a user from the DSR switch database 75  
rename a user in the DSR switch database 75  
Requirements  
Technical Support 90  
Terminal Applications menu 11, 80, 81, 82  
Terminal Operations 55, 71  
The DSR1021 Switch 3, 4  
Video Viewer 55  
Reset Appliance 76  
Reset Certificates 75  
U
Reset PS/2 41  
upgrade the DSR switch firmware 77  
User Connections  
Restore Factory Defaults 76  
S
Viewing and Disconnecting 42  
User Status 41  
Safety Precautions 4  
User Status Dialog Box 42  
Using Scan Mode 34  
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96  
DSR1021/1022 Switch Installer/User Guide  
enabling scaling types 61  
enabling/disabling full screen mode 61  
launching a KVM session 56  
macros 68  
V
Verifying the Connections 10  
Version Dialog Box 44  
Video Viewer  
minimum requriements 55  
refreshing the screen 60  
selecting the cursor type 65  
session time-out 56  
about 55  
adjusting color depth 61  
adjusting mouse options 64  
adjusting the view 60, 62  
aligning the mouse 67  
capturing a window 68  
changing the window resolution 59  
closing a session 69  
specifying a toolbar hide time 59  
specifying scaling 66  
using keyboard pass-through 67  
window features 57  
Viewing User Connections 42  
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For Technical Support:  
www.avocent.com/support  
Avocent International Ltd.  
Avocent House, Shannon Free Zone  
Shannon, County Clare, Ireland  
Tel: +353 61 715 292  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, Alabama 35805-6201 USA  
Tel: +1 256 430 4000  
Fax: +353 61 471 871  
Fax: +1 256 430 4031  
Avocent Germany  
Avocent Asia Pacific  
Singapore Branch Office  
100 Tras Street, #15-01  
Amara Corporate Tower  
Singapore 079027  
Gottlieb-Daimler-Straße 2-4  
D-33803 Steinhagen  
Germany  
Tel: +49 5204 9134 0  
Fax: +49 5204 9134 99  
Tel: +656 227 3773  
Fax: +656 223 9155  
Avocent Canada  
50 Mural Street, Unit 5  
Richmond Hill, Ontario  
L4B 1E4 Canada  
Tel: +1 877 992 9239  
Fax: +1 877 524 2985  
590-427-501B  
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