Atlona Switch AT RGB0802 User Manual

User Manual  
RGB / COMPONENT VIDEO  
SWITCHER USER GUIDE  
RGB SWITCHERS: AT-RGB0802 TO AT-RGB6464  
RGB SWITCHERS W/AUDIO: AT-RGB0802A TO AT-RGB6464A  
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SAFETY OPERATION GUIDE  
In order to ensure the credibility and the users safety, please comply with the following items during installa-  
tion, maintenance and operation of the switch.  
1. The switch must be in stable position. Use only the power supply that comes with unit. Do not use an al-  
ternate as it may damage it.  
2. Do not place the switcher near hot or cold surfaces or sources.  
3. To avoid any damage by over heating, please keep the environment in good ventilation to radiate the heat  
when running the switcher.  
4. The switcher should be turned off when it is not used.  
5. Please do not attempt to take cover off the switcher for there is a high-voltage component inside that could  
cause electric shock.  
6. Do not splash any liquid or chemical on or near the equipment.  
7. Please make sure all the wiring are in working condition and are not cut or damaged.  
NOTICE  
This RGB Switchers User Manual can be used for other RGB matrix switcher models. This manual is only an  
instruction for operators, not for any maintenance usage.  
Any changes of functions and parameters since then will be informed separately. This manual is copyright  
Atlona Technologies. All rights reserved. No part of this publication may be copied or reproduced without the  
prior written consent of Atlona Technologies.  
Please check the Atlona website for updates.  
INTRODUCTION  
The RGBHV series switcher is a high-performance professional switcher built for cross switching between  
multiple RGBHV or Component Video and Audio Signals. This series of matrix switchers were originallyin-  
tended to be used for the switching of RGBHV signals, however with Component Video being a more popu-  
lar and prevalent format, these switchers can be converted using the supplied BNC to RCA adapters. If audio  
needs to be matrixed separate from the video, we recommend using the models that are designatedwith  
“-A” in the product name. All switchers can be controlled by front panel controls, RS232 or IR.  
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All modules above are for combined case design.  
All modules above are for separated case design; audio case is the optional accessory. There will be wider  
bandwidth.  
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INSTALLATION  
The RGB Switchers can be easily rack mounted using the rack mount ears located in the front of the unit. Se-  
cure the Switch with standard rack-hole screws. It is recommended to leave a 1U space between the units to  
have easy access for installation of the cables. When connecting the cables make sure all cables are connected  
correctly; if not, it could cause color loss or will not output a display signal.  
Packaging Includes:  
RGB / Component Video Matrix Switcher  
RJ45 & RS-232 Communication Cables  
BNC to RCA adapters  
Power Supply Cord  
CD with Application SWITCHER 2.0  
User Manual and Quality Guarantee  
Remote Control  
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OPERATION AND CONTROL  
The Switchers can be controlled by front controls or PC, third party automation and control systems, SWITCHER  
2.0 control system software or through the Ethernet control via the RS-232 communication port. The RS232  
is a female 9-pin D connector. It can be switched by several control systems. When the switcher connects to  
the COM1 or COM2 of the computer with control software, users can control it by that computer. To control  
the switcher, users may use the application SWITCHER 2.0 in the supplied CD or develop their own control  
software.  
The RGB / Component matrix switchers may take DVD players, computers and graphic workstations as their  
input signal source, and projectors, video recorders, displays and amplifiers as their output signal depending  
on different applications. RGBHV connection: The RGB matrix switchers supports the AV video and VGA signal  
sources. RGBHV signal output terminals or YC output terminals are needed in the AV device; RGBHV signal  
output terminals are needed in the VGA device. The BNC connector is shown as the figure below. If switching  
Component Video and 2-channel analog audio, utilize the existing H/V inputs and outputs with the supplied  
BNC to RCA adapters for connecting the audio inputs and outputs.  
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Please use the special five core RGB signal cord to connect the input and output devices and connect the BNC  
connector R (red) G (green) B (blue) H (horizontal) V (vertical) carefully.  
Attention:  
Please make sure the RGBHV connectors from the sources and to the destination should be in the same  
Order, Otherwise it could cause color loss or no output signal at all. Use supplied BNC to RCA for Component.  
AUDIO SIGNAL CONNECTION  
“AUDIO INPUTS”, “AUDIO OUTPUTS” audio network interface in RGB matrix switchers can be connected to  
the audio signal and amplify sources. The audio connection is a little more complicated than video. It has two  
types of connection: balanced and unbalanced. The balanced connection transmits a pair of balanced signals  
with two cables. Because interferences will have the same intensity and the opposite phases on the two cables;  
it will be counteracted in the end. For the low frequency extent of the audio signal, it would be easily interfered  
under long distance transmission. Therefore as an anti-interference connection, it is mostly used in the connec-  
tion of special high end devices.  
The unbalanced connection transmits signals with only one cable. Without counteraction, it can be interfered  
more easily. Accordingly, it is adopted for household appliances or some cases with low technical demand.  
Take the audio signal line for example: 1.Unbalanced: pin “G” connects to SLEEVE, pin “+” connects to TIP,  
pin “–” connects to pin “G”; 2.Balanced: pin “G” connects to SLEEVE, pin “–” connects to RING, pin “+”  
connects to TIP.  
To select which connection is up to the interface of the device. When available, the balanced connection is the  
first choice. Before connection, please read the command or relevant demand in the user manual carefully. In  
some cases, there is balanced in the source signal end but unbalanced in the destination end. If in a nonstand-  
ard case, it is done to connect balanced for the balanced end and unbalanced for the unbalanced end. But if in  
a standard one, the converter must be used to switch the signals as the same,balanced or unbalanced.  
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CONNECTING RGB48/642,RGB48/6432,RGB48/6448,RGB6464  
Step 1, Set box RED as main control box, Set “R” and “M” in the “Address” of R box to the “On” position;  
Turn the other switches to the ”Off” position, All other boxes will need to be set to slave.  
Set “G” and “S” of G box to “On” position, others to the “Off” position.  
Set “B” and “S” of B box to “On” position, others to the “Off” position.  
Set “H” and “S” of H box “On” position, others to the “Off” position.  
Set “V” and “S” of V box “On” position, others to the “Off” position.  
Step 2, Using a standard CAT5 cable; connect from the OUT port of the back panel BME COMM of the main  
control box, to the IN port of the back panel to the first sub control box directly. Connect from the OUT port of  
the backboard BME COMM of the first slave control box, to the IN port of the backboard BME COMM of the  
second slave control box directly. Repeat above steps until the four slave control boxes are connected; making  
the five boxes as a whole.  
FRONT PANEL/ CONTROL  
LCD display: Real time monitor of the operations and status  
“0, 1,9”  
Keypad: Keys to select I/O channels and save/recall preset commands  
“AV”  
AV synchronal button: To transfer video and audio signals synchronously by the switcher.  
Example: To transfer both the video and the audio signals from input channel No.3 to output  
channel No.6.  
Operation: Press buttons in the following order “3”, “AV”, “6”, “END”, “ENTER”  
“VIDEO”  
“AUDIO”  
“ / ”  
Video button: To transfer only video signals from input channel to output channel.  
Example: To transfer video signals from input channel No.3 to output channel No.10.  
Operation: Press buttons in the following order “3”, “VIDEO”, “1”, “0”, “END”, “ENTER”  
Audio button: To transfer only audio signals from input channel to output channel.  
Example: To transfer audio signals from input channel No.12 to output channel No.6.  
Operation: Press buttons in the following order “1”, “2”, “AUDIO”, “6”, “END”, “ENTER”  
Break button: To break different channels in a command  
Example: To transfer video and audio signals from input channel No.1 to output  
Channel No.2, 13, 6 at the same time  
Operation: Press buttons in the following order “1”, “AV”, “2”, “/”, “1”,“3”, “/”, “6”, “END”,  
“ENTER”  
“END”  
Ending command button: Use when the command input has been finished.  
Execute Command: To perform a command after inputting it  
“ENTER”  
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“ALL”  
All button: To transfer an input channel to all output channels or switch off all output channels.  
Example 1: To transfer video and audio signals from input channel No.7 to all output channels  
Operation: Press buttons in the following order “7”, “ALL”  
Note: Commands “END” & “ENTER” do not need to be used after this command.  
Example 2: To transfer all input signals to the corresponding output channels  
In another word, to switch to this status: 1->1, 2->2, 3->3, 4->4……16->16.  
Operation: Press buttons in the following order “ALL”, “1”  
Example 3: To switch off all the output channels.  
Operation: Press buttons in the following order “ALL”, “2”  
“SAVE”  
Save button: To save the present operation to a preset command  
Example: To save the present operation to the preset command No.2  
Operation: Press buttons in the following order “SAVE”, “2”  
Note: There are altogether 10 preset commands ranged from No.0 to No.10.  
“RECALL”  
Recall button: To recall the preset command  
Example: To recall the preset command No.2  
Operation: Press buttons in the following order “RECALL”, “2”  
“CANCEL” Cancel button: To return to the standby status without performing any commands.  
Example: To cancel the input instructions “1”, “AV”, “2”, “END”  
Operation: Just press the “CANCEL” button after the above inputs.  
“STATUS” Inquiring status button: To inquire the present status  
Example1: To inquire the status of output channel No.7  
Operation: Press buttons in the following order “7”, “STATUS”  
Example2: To inquire the status of all the output channels one by one  
Operation: Press the “STATUS” button.  
“UNDO”  
Undo button: To resume to the previous status of the command.  
“PROGRAM” Group programming button: To define, recall and clear a group of output channels.  
Example 1: To group the output channels No.1, 2,3,4,5 under the Group 1  
Operation: Press buttons in the following order “1”, “Program”, “Program”, “1”, “2”, “3”,  
“4”,“5”  
Example 2: To transfer signal from input channel No.1 to Group 2  
Operation: Press buttons in the following order “1”, “Program”, “2”  
Example 3: To clear the output channels under Group 1  
Operation: Press buttons in the following order “1”, “Program”, “0”  
Note: Please clear the group to be set before grouping it.  
Backspace button: To erase the last input entry that was entered.  
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“THROUGH”  
Through button: To transfer signals directly to the corresponding output channels.  
Example: To transfer signals from input channels No.1, 2, 3 to their corresponding  
output channels.  
Operation: Press buttons in the following order “1”, “/”, “2”, “/”, “3”, “THROUGH”  
“CLOSE”  
“LOCK”  
“DEMO”  
Close button: To switch off the output channels  
Example: To switch off the output channels No.1, 2  
Operation: Press buttons in the following order “1”, “END”, “2”, “END”, “CLOSE”  
Lock button: To lock buttons on the front control panel hold it for 3 seconds.  
Note: When the control panel is being locked, the switcher still can be controlled via  
RS232 port. To unlock it, a password is needed.  
Demo button: To demonstrate the commands one by one every 3 seconds.  
The Switch can be controlled directly by entering the following command:  
“Input Channel” + “Switching Mode” + “Output Channel” + “END”+ “ENTER”  
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Display feedback on LCD: The video signal of output channel No.4 is transferred from the input channel  
No.3 and the audio signal is from the input channel No.2  
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REMOTE CONTROL OPERATION  
The Matrix can be controlled with the infrared remote control. The function  
buttons on the remote are the same as the ones on the front control panel, the  
remote uses the same commands and in the same order you would input them.  
OPERATION OF APPLICATION SOFTWARE  
Switcher 2.0 is a switcher control application compatible with switchers with different inputs and outputs.  
Requirments to run the software  
Operating System: Window98/2000/NT/XP/Vista/7  
Memory:  
At least 32M  
Space in hard disk: At least 10M  
CD-ROM  
COM Port  
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Users can select and operate at different function tabs such as:  
SYSTEM, AUTO, KEYBOARD, CUSTOM CODE, CODE GROUP and SEND/RECEIVE CODE LIST.  
On the right hand side of the main window, there are 256 buttons representing  
the 256 output channels. When clicking on the button output 1, the text OutPort  
1 will appear  
“SIGNAL”: Select the switching mode “AV”, “VIDEO” and “AUDIO”  
“INPUT A/V PORT”: Select an input A/V channel  
“INPUT AUDIO PORT”: Select an input audio channel\  
Once the selections have been entered, click “OK”  
“MODE”: Select the communication mode between “COM” or “TCP/IP”  
“COM”: Select a COM port to control the switcher (if selecting “TCP/IP” as the  
communication mode, a sub-page will appear to input the IP address of the switcher)  
“Set Password”: Set the password for the control panel on the Matrix  
(The password must be an 8 digit number)  
“Unlock Keyboard”: Unlock the keyboard of the control panel on the Matrix.  
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KEYBOARD TAB  
Because the function buttons on this tab are the same with the ones on the front control panel, it shares the  
same control operation and command format with the control panel.  
Please refer to the details in Chapter 7: Operation of the Control Panel  
AUTO TAB  
This tab is used to test the switcher after connecting it to all the input and output devices. For example, to test  
the function of an RGB64X32 matrix switcher, the Auto Tab is set as below after finishing all the connection.  
Switch Mode: “AV”  
INPUT: From 1 to 64  
OUTPUT: From 1 to 32  
Delay: 1000ms (1 second)  
Click on the “START” button to perform the test, the matrix switcher will:  
Transfer the signals from input channel No.1 to output channel No.1-32;  
Transfer the signals from input channel No.2 to output channel No.1-32;  
Transfer the signals from the input channel No.64 to the output channel No.1-32;  
This switching test will perform this way one by one every second until the test is over.  
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CUSTOM CODE TAB  
Select between ASCII and HEX format command codes  
Help: Displays the list of command codes.  
Send: Sends out the typed command codes.  
For example, to transfer the video and audio signals from the input channel No.1 to the  
output channel No.7, and the audio signals from the input channel No.2 to the output channel  
No.4, just perform the following steps below.  
1. Select the “ASCII” as the command codes format;  
2. Input the command codes “1B7.2A4.”  
3. Click the button “Send” to perform the commands.  
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CODE GROUP TAB  
New: Create a new group of preset commands  
Open: Opens a group of preset commands  
Save: Saves the present group of preset commands  
Execute: Executse a selected preset command or a selected group of preset commands  
Clear: Clears the feedback window  
Add Code ltem: To add another new group of preset commands  
Edit: To edit the Users name (User),  
Delete: Deletes the selected group.  
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SEND / RECIEVE CODE LIST TAB  
Send List window: Lists sent command code  
Received List window: Lists feedback from the switcher  
Clear: Clears either of the two lists  
SEND / RECIEVE CODE LIST TAB  
With the application “Switcher 2.00” one is able to control and operate the RGB Matrix remotely  
Communication protocol:  
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none  
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Command Types  
System Command  
Command Codes  
/*Type;  
Functions  
Acquires the models information.  
Rewrites the passwords: must be 8 digits.  
Locks the keyboard.  
/+xxxxxxxx;  
/%Lock;  
/%Unlock;  
/:BellOff;  
/:BellOn;  
/^Version;  
/~CREATOR20;  
[x1]All  
Unlocks the keyboard.  
Turn off the buzzer.  
Turn on the buzzer.  
Acquires the version of software  
Switch to CREATOR2.0 command system.  
Transfer signals from input channel [x1] to all output channels  
Transfer all input signals to matching output channels.  
Switch off all output channels.  
Operation Command  
All#  
All$  
[x1]#  
Transfer signals from input channel [x1] to output channel [x1].  
[x1]$. Switch off output channel [x1].  
[x1]$  
[x1] V[x2]  
[x1] V[x2],[x3],[x4]  
Transfer the video signals from input channel [x1] to output channel [x2].  
Transfer the video signals from input channel [x1] to output channels [x2],  
[x3] and [x4].  
[x1] A[x2]  
Transfer the audio signals from input channel [x1] to output channel [x2].  
[x1] A[x2],[x3],[x4]  
Transfer the audio signals from input channel [x1] to output channels [x2],  
[x3] and [x4].  
[x1] B[x2]  
Transfer both video and audio signals from input channel [x1] to output  
channel [x2].  
[x1] B[x2],[x3],[x4]  
[x1]P[x2]  
Transfer both video and audio signals from input channel [x1] to output  
channels [x2], [x3] and [x4].  
Transfer signals from input channel [x1] to all output  
channels in group [x2].  
[x1]PP[x2],[x3],[x4]  
S[x]  
Group output channels [x2], [x3] and [x4] under group [x1].  
Acquires the output channels in Group[x].  
Status[x1]  
Status  
Acquires the input channel to the output channel [x1].  
Acquires the input channel to the output channels one by one.  
Save[Y]  
Save the present operation to the preset command [Y]. [Y] ranges from 0 to  
9.  
Recall[Y]  
Clear[Y]  
Recall the preset command [Y].  
Clear the preset command [Y].  
[X1]*[X2]!  
Transfer both video and audio signals from input channel [x1] to output  
channel [x2].  
[X1]*[X2]$  
[X1]*[X2]%  
[X1]*[X2]&  
Transfer audio signals from input channel [x1] to output channel [x2].  
Transfer video signals from input channel [x1] to output channel [x2].  
Transfer video signals from input channel [x1] to output channel [x2].  
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TECHNICAL SPECIFICATIONS  
Specifications / Models  
Matrix RGB8 Series  
Matrix RGB16 Series  
Matrix RGB64, 48 Series  
Video  
Gain  
0 dB  
Bandwidth  
450MHz (-3dB), fully loaded  
0 -10MHz @ ± 0.1dB  
0 -100MHz @ ± 0.6dB  
Cross Talk Sum  
56dB@10M, -40dB@100M  
<1.28°, 3.58MH  
0.1°, 3.58-4.43MHz  
0.1%, 3.58-4.43MHz  
5nS(±1nS)  
Differential Phase I/0S  
Differential Gain Error  
Differential Gain Error  
Max Transfer Delay  
Switching Speed  
Signal type  
200 ns (Max)  
RGBHV, RGBS, RGsB, RsGsBs, HDTV, Component video,S-video,  
Composite video  
Input video  
Connector  
BNC female  
Signal Strength  
1V p-p Y component video, S-video, composite video; 0.7V p-p RGB;0.3V p-p R-Y & B-Y compo-  
nent video, S-video  
Maximum/Minimum  
Level  
Analog signals: 0.5V ~ 2.0V p-p  
Impedance  
75 Ω  
-30dB@5MHz  
15mV  
Echo loss  
Max Error in DC Offset  
Output video  
Connector  
BNC female  
2.0V p-p  
Maximum/Minimum  
Level  
Impedance  
Echo loss  
75 Ω  
-30dB@5MHz  
±5mV  
Max Compensation in  
DC Offset  
Sync Signal  
Input/Output Signals  
Input Level  
RGBHV, RGBS, RGsB, RsGsBs  
0.5V- 5.0V p-p,: 4.0V p-p normal  
AGC-TTL: 5Vp-p, unterminated  
510 Ω  
Output Level  
Input Impedance  
Output Impedance  
Polarity  
75 Ω  
Straight or subtractive according to input  
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TABLE OF CONTENTS  
Specifications / Models  
Audio Signal  
Matrix RGB8 Series  
Matrix RGB16 Series  
Matrix RGB64, 48 Series  
I/O Connector  
3.8mm with screw , 5 pole  
0dB  
Gain  
Frequency Respond  
20 Hz ~ 20 kHz  
General Harmonic  
Distortion + Noise  
0.03% @ 1 kHz (under rating voltage)  
S/N  
>90dB  
Segregation Rate  
CMRR  
>80dB @ 1 kHz  
>75dB @: 20 Hz ~ 20 kHz  
>75dB @: 20 Hz ~ 20 kHz  
Signal  
Impedance  
Input >10 k Ω (balanced /unbalanced)  
Output 50 Ω (unbalanced), 100 Ω (balanced)  
Maximum Input Level  
Gain error  
+19.5dBu, (balanced /unbalanced)  
±0.1dB  
Max Output Level  
Control type  
+19.5dBu, (balanced /unbalanced)  
Serial Control Port  
Baud Rate and Protocol  
RS-232, 9-pin FD connector  
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none  
2 = TX, 3 = RX, 5 = GND  
Serial Control Poling  
Protocol  
Ethernet  
Connector  
Protocol  
Speed  
RJ-45 Female(Optional accessory)  
TCP/IP  
Full/half-duplex 10/100  
Control Application  
Features  
Switch 2.0  
Power Supply  
Temperature  
Humidity  
100VAC ~ 240VAC, 50/60 Hz, universal international power supply  
Storing and operating temperature: -20° ~ +70°C  
Storing and operating humidity: 10% ~ 90%  
Size  
485(L)X133(W)X266(H)  
485(L)X311(W)X266mm(H)  
485(L)X315(W)X266mm(H)  
(single box)  
Weight  
4.5kg  
9.5kg  
10kg  
MTBF  
30,000 hours  
3 Year Warranty  
Quality Guarantee  
Toll free: 1-877-536-3976  
Local: 1-408-962-0515  
31  
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TROUBLESHOOTING  
Problem  
Solution  
Output image is displayed with a ghost  
Color loss or no video on output signal  
Remote control doesnt work  
Check display settings, try another high quality cable  
Check both the input and output connections  
Check batteries, If broken, contact dealer  
The switcher cannot be controlled by computer  
through COM port.  
Check the COM port in the software.  
Make sure the COM is working  
NO sound when switching with I/O signal.  
Make sure the beeper is switched on. If it is it may  
be broken inside, contact dealer  
NO image on output signal  
Check the Input and Output connectors they may be  
loose. Check the connection cord it may be broken.  
Check the output device and make sure it is con-  
nected to the output channel.  
Power Indicator doesnt work, no display on LCD no Check the power cord to see it is connected and not  
response to any operation.  
damaged.  
Interference in the output image  
Check to see if the unit is well grounded.  
Static gets stronger when connecting BNC connetors The unit is not grounded correctly. Correct issue im-  
mediately or damage may be caused to the switch.  
Beeper makes sound. LCD is displaying normally and Check connections, and replace if damaged  
there is a returning code. But there isn’t any Video  
or Audio output.  
The swticher cannot be controlled by front panel  
keys, RS-232 port or remote control  
The unit may be broken, contact dealer for repair.  
Toll free: 1-877-536-3976  
Local: 1-408-962-0515  
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SAFETY INFORMATION  
Safeguards  
To reduce the risk of electric shock, do not  
expose this product to rain or moisture  
Do not modify the wall plug. Doing so will  
void the warranty and safety features.  
If the wall plug does not fit into your local  
power socket, hire an electrician to replace  
your obsolete socket.  
This equipment should be installed near  
the socket outlet and the device should  
be easily accessible in the case it requires  
disconnection.  
Precautions  
FCC regulations state that any unauthorized changes or modifications to this equipment, not expressly  
approved by the manufacturer, could void the users authority to operate this equipment.  
Operate this product using only the included external power supply. Use of other power supplies could impair  
performance, damage the product, or cause fires.  
In the event of an electrostatic discharge this device may automatically turn off. If this occurs, unplug the device  
and plug it back in.  
Protect and route power cords so they will not be stepped on or pinched by anything placed on or against  
them. Be especially careful of plug-ins or cord exit points from this product.  
Avoid excessive humidity, sudden temperature changes or temperature extremes.  
Keep this product away from wet locations such as bathtubs, sinks, laundries, wet basements, fish tanks, and  
swimming pools.  
Use only accessories recommended by Atlona to avoid fire, shock, or other hazards.  
Unplug the product before cleaning. Use a damp cloth for cleaning and not cleaning fluid or aerosols.  
Such products could enter the unit and cause damage, fire, or electric shock. Some substances may also  
mar the finish of the product.  
Never open, remove unit panels, or make any adjustments not described in this manual. Attempting to  
do so could expose you to dangerous electrical shock or other hazards. It may also cause damage to your  
AT-RGB-MATRIX. Opening the product will void the warranty.  
Do not attempt to service the unit. Disconnect the product and contact your authorized Atlona reseller or  
contact Atlona directly.  
Toll free: 1-877-536-3976  
Local: 1-408-962-0515  
33  
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WARRANTY  
Limited Warranty  
Atlona Technologies warrants that (a) its products (the AT-RGB-MATRIX) will perform  
substantially in accordance with the accompanying written materials for a period of 3 years from  
the date of receipt and (b) that the product will be free from defects in materials and workmanship  
under normal use and service for a period of 3 years. In the event applicable law imposes any  
implied warranties, the implied warranty period is limited to 3 years from the date of receipt. Some  
jurisdictions do not allow such limitations on duration of an implied warranty, so the above limitation  
may not apply to customers that fall within those areas.  
Customer Remedies  
Atlona Technologies’ and its suppliers’ entire liability and Customers exclusive remedy shall  
be, at Atlona Technologies’ decision, either return of the price paid for the product, repair, or  
replacement of the product that does not meet this Limited Warranty and which is returned to Atlona  
Technologies with a copy of the Customers receipt. This Limited Warranty is void if failure of the  
product has resulted from accident, abuse, misapplication, or natural occurrence. In example but not  
limited to: power surges (electrical storms, local power outage), dropping the product (or items on  
the product), contact with fluids, and physical misconduct (i.e. kicking or punching). Any replacement  
product will be warranted for the remainder of the original warranty period.  
No other warranties  
To the maximum extent permitted by applicable law, Atlona Technologies and its suppliers  
disclaim all other warranties, either expressed or implied, including, but not limited to, implied  
warranties of merchantability and fitness for a particular purpose, with regard to the product and any  
related written materials. This Limited Warranty gives customer specific legal rights. Customers may  
have other rights depending on the jurisdiction.  
No liability for damages  
To the maximum extent permitted by applicable law, in no event shall Atlona Technologies or  
its suppliers be liable for any damages arising out of the use of or inability to use this product, even  
if Atlona Technologies has been advised of the possibility of such damages. Such damages include  
but are not limited to: special, incidental, consequential, or indirect damages for personal injury, loss  
of business profits, business interruption, loss of business information, or any other pecuniary loss.  
Atlona Technologies’ and its suppliers’ entire liability under any provision of this agreement shall  
be limited to the amount actually paid by you for the product. Some Jurisdictions do not allow the  
exclusion or limitation of liability for consequential or incidental damage. The above limitations may  
not apply to you in such jurisdictional cases.  
Toll free: 1-877-536-3976  
34  
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ATLONA PRODUCT REGISTRATION  
Thank you for purchasing this Atlona product. - We hope you enjoy it and will take an extra few  
moments to register your new purchase.  
Registration creates an ownership record if your product is lost or stolen and helps ensure you’ll  
receive notification of performance issues and firmware updates.  
At Atlona, we respect and protect your privacy, assuring you that your registration information  
is completely secure. Atlona product registration is completely voluntary and failure to register will not  
diminish your limited warranty rights.  
Toll free: 1-877-536-3976  
35  
Local: 1-408-962-0515  
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