Alacritech Server 100x1 User Manual

                                                                                              
                                                                                              
                                                                                              
Hardware Installation Guide  
Alacritech100x4 Quad-Port Server Adapter  
Alacritech100x2 Dual-Port Server Adapter  
Alacritech100x1 Single-Port Server Adapter  
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Organization of This Guide  
This guide covers the installation for the Alacritech 100 Series of  
server adapters and contains the following sections:  
Chapter 1 - Introduction, provides a general introduction to the  
100 Series of server adapters and the SLIC technology on which  
they are based.  
Chapter 2 - Hardware Installation, includes the specifications for  
the hardware and the procedure required to install the hardware  
component.  
Chapter 3 – Software Installation and Support, provides a list of  
possible problems and their solutions.  
Appendix A – Hardware Warranty and Information, provides  
the text of the Limited Lifetime Hardware Warranty for the  
hardware component. This section also includes instructions for  
returning a defective product, the text of the Limitation of Liability  
and Remedies statement, and Compliance and Conformity  
statements.  
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Table of Contents  
1
Introduction  
1.1 About this Guide  
1.2 Description  
1.3 Specifications  
1.4 100 Series Multi-port Adapter Card Diagram  
1.5 100 Series Single-port Adapter Card Diagram  
1-1  
1-1  
1-1  
1-2  
1-3  
1-4  
2
3
Hardware Installation  
2-1  
2-1  
2-2  
2-4  
2.1 Hardware Installation Overview  
2.2 Installing the Low Profile Bracket  
2.3 Hardware Installation  
Software Installation and Support  
3.1 Alacritech Automated Customer Support  
3.2 Readme Files on Your Product CD-ROM  
3.3 Installing the Adapter Software  
3-1  
3-1  
3-1  
3-1  
Appendix A Hardware Warranty and Information  
A-1  
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1 Introduction  
1.1 About this Guide  
This guide describes how to install the Alacritech100 Series of  
server adapters.  
1.1.1 Naming conventions  
Because this guide applies to the 100x4 Quad-port, 100x2 Dual-port  
and 100x1 Single-port server adapters, the general term 100 Series  
applies to all versions of the adapter, except where indicated.  
1.2 Description  
The 100 Series of Server Adapters are multi-port 64-bit Fast  
Ethernet server adapters that employ Alacritech’s patented SLIC  
(Session-Layer Interface Card) technology, which uses an  
innovative application-specific integrated circuit (ASIC) for  
protocol processing.  
SLIC technology increases server performance and efficiency.  
Protocol processing is offloaded onto the server adapter,  
freeing the CPU for application processing and  
maximizing throughput.  
A unique ASIC utilizes an Internet Protocol Processor  
(IPP), optimized for protocol processing, which delivers  
faster performance than general purpose CPUs.  
SLIC eliminates the burden of protocol processing on the host CPU.  
By offloading protocol data processing, SLIC technology frees the  
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CPU for application processing, boosting both network and server  
performance.  
1.3 Specifications  
Port Speeds  
IEEE Auto Negotiation: 10/100 or 20/200 with  
full duplex  
Ethernet: 10 Mbps or 20 Mbps with full duplex  
RJ-45  
Connectors  
Media  
10BaseT: Category 3, 4, or 5 Twisted Pair;  
100BaseTX: Category 5 Twisted Pair  
Bus Type  
64-bit bus master PCI v2.2, Universal Card  
Compatible with 32-bit PCI 2.2  
Low Profile Enabled (100x1)  
MTBF 250,000 hours  
Reliability  
Power  
1.6A @ 5V typical (100x4)  
1.3A @ 5V typical (100x2)  
.75A @ 5V typical (100x1)  
Safety  
UL/c (UL), IEC950, UL1950, CSA C22.2, IEC  
60950  
Environmental  
Factors  
Temperature: 0 to 55º C  
Relative humidity: 5% to 85% non-condensing  
Altitude: 3000 m maximum  
IEEE 802.3 10BaseT  
EMC Standards  
Compliance  
IEEE 802.3u 100BaseTX  
Fully compliant auto-negotiation  
FCC class B  
EN55022 Class B, CE, VCCI B  
Diagnostic LEDs  
Link speed/integrity and network activity for each  
individual channel  
1-2  
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1.4 100 Series Multi-port Adapter Card Diagram  
Below is a diagram of the LED locations and ports of the 100x4  
Quad-port Server Adapter. The 100x2 Dual-port Server Adapter is  
similar, but does not have the bottom two ports or corresponding set  
of LEDs.  
Figure 1: 100x4 Quad-port Server Adapter Interface  
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1.5 100 Series Single-port Adapter Card Diagram  
Below is a diagram of the LED locations and port of the 100x1  
Single-port Server Adapter. LEDs show Link, Activity, and 100TX  
mode.  
Figure 2: 100x1 Single-port Server Adapter Interface  
1-4  
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2 Hardware Installation  
2.1 Hardware Installation Overview  
The 100 Series was designed for servers on an Ethernet or Fast  
Ethernet network using TCP/IP.  
The Server computer must have the following features:  
Supported Operating System (see readme on CD for  
latest OS support)  
One available bus-mastering PCI slot  
CD-ROM or CD compatible drive, or network CD drive  
for software installation.  
The network should have the following features:  
10Base-T Ethernet (10Mb) using Category 3, 4, or 5  
Twisted Pair or 100Base-TX Fast Ethernet (100Mb)  
using Category 5 Twisted Pair with RJ-45 connectors  
TCP/IP.  
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2.2 Installing the Low Profile Bracket  
The 100x1 Single-Port Server Adapter includes a low profile  
bracket to facilitate installation in a low profile slot. To install a  
100x1 Server Adapter in a low profile PCI slot, the bracket on the  
rear of the card will need to be changed with the included low  
profile bracket.  
1. Remove the two 4-40 x 3/16 screws bottom side of the  
card.  
2. Install the low profile PCI bracket - P/N 9012, making  
sure that the mounting tabs are on the bottom side of the  
board and the screws secured from the component (top)  
side. See Figure 3 for details.  
To revert a 100x1 Server Adapter from low profile to standard PCI  
the bracket on the rear of the card will need to be changed to the  
original bracket.  
1. Remove the two 4-40 x 3/16 screws from the topside of  
the card.  
2. Install the standard PCI bracket - P/N 6588, making  
sure that the mounting tabs are on the top (component)  
side of the board and the screws secured from the  
bottom side. See Figure 3 for details.  
2-2  
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Figure 3 Mounting detail for standard and low profile brackets  
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2.3 Hardware Installation  
Note: Alacritech server adapters use components that  
are sensitive to ESD. Proper ESD handling and  
storage should be followed.  
Note: Windows 2000 automatically loads driver software  
upon detection of new PCI hardware. To aid this  
process, the Windows 2000 software pre-  
installation must be performed before hardware is  
installed.  
1. Turn off and unplug the computer. Failure to do so  
could endanger you, and may damage the adapter or  
computer.  
2. Remove the computer cover, and install the 100 Series  
adapter in any available bus-mastering PCI slot. Use a  
64-bit PCI slot, if available, to maximize system  
performance. The 100 Series is fully compatible with  
32-bit PCI slots, and 3.3 volt or 5.0 volt PCI slots.  
Some PCI slots have fasteners, which must be secured  
in order for the adapter card to function correctly.  
3. Replace the computer cover, turn on and boot the  
computer.  
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3 Software Installation and Support  
3.1 Alacritech Automated Customer Support  
You can reach Alacritech’s automated support service 24 hours a  
day, every day. The service contains the most up-to-date  
information about Alacritech products. You can access the most  
current drivers, installation instructions, troubleshooting  
information, and general product information.  
3.2 Readme Files on Your Product CD-ROM  
For product errata, see the readme text files. To view the files, go to  
the Alacritech Product CD. Open the files with any text editor.  
3.3 Installing the Adapter Software  
For information about installing driver software, open the Users  
Guide Rev xx.pdf file in the doc directory on the CD ROM.  
Where “x” is the version of the documentation release.  
The PDF files can be read using AcrobatReader software  
available from Adobe Systems Incorporated at  
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Appendix A Hardware Warranty and  
Information  
LIMITED LIFETIME HARDWARE WARRANTY  
Alacritech warrants to the original owner that the hardware product  
delivered in this package will be free from defects in material and  
workmanship. This warranty does not cover of the product if it is damaged  
in the process of being installed or improperly used.  
THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER  
WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY,  
INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF NON-  
INFRINGEMENT OF INTELLECTUAL PROPERTY,  
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE  
ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE.  
This warranty does not cover replacement of adapter products damaged by  
abuse, accident, misuse, neglect, normal wear and tear, alteration, repair,  
disaster, improper installation, or improper testing. If the adapter product is  
found to be defective, Alacritech, at its option, will replace or repair the  
hardware product at no charge except as set forth below provided that you  
deliver the adapter product along with a Return Material Authorization  
(RMA) number (see below), along with proof of purchase, either to the  
dealer from whom you purchased it or to Alacritech with an explanation of  
any deficiency.  
With the same RMA procedure, at your option, Alacritech will refund your  
purchase price if the product is found to be defective and is returned within  
three months of the purchase date.  
If you ship the adapter product, you must assume the risk of damage or  
loss in transit. You must use the original container and pay the shipping  
charge.  
Alacritech may replace or repair the adapter product with either new or  
reconditioned parts, and any adapter product, or part thereof replaced by  
Alacritech becomes Alacritech’s property. Repaired or replaced adapter  
products will be returned to you at the same revision level as received or  
higher, at Alacritech’s option. Alacritech reserves the right to replace  
discontinued adapter products with an equivalent current generation  
adapter product.  
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Returning a Defective Product  
Before returning any adapter product, contact Alacritech Customer Support  
and obtain a Return Material Authorization (RMA) number by using the  
If the Customer Support Group verifies that the adapter product is  
defective, they will have the RMA department issue you an RMA number  
to place on the outer package of the adapter product. Alacritech cannot  
accept any product without an RMA number on the package.  
Limitation of Liability and Remedies  
ALACRITECH’S SOLE LIABILITY HEREUNDER SHALL BE  
LIMITED TO DIRECT, OBJECTIVELY MEASURABLE DAMAGES.  
IN NO EVENT SHALL ALACRITECH HAVE ANY LIABILITY FOR  
ANY INDIRECT OR SPECULATIVE DAMAGES (INCLUDING,  
WITHOUT LIMITING THE FOREGOING, CONSEQUENTIAL,  
INCIDENTAL, AND SPECIAL DAMAGES) INCLUDING, BUT NOT  
LIMITED TO, INFRINGEMENT OF INTELLECTUAL PROPERTY,  
REPROCUREMENT COSTS, LOSS OF USE, BUSINESS  
INTERRUPTIONS, LOSS OF GOODWILL, AND LOSS OF PROFITS,  
WHETHER ANY SUCH DAMAGES ARISE OUT OF CONTRACT  
NEGLIGENCE, TORT, OR UNDER ANY WARRANTY,  
IRRESPECTIVE OF WHETHER ALACRITECH HAS ADVANCE  
NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES.  
NOTWITHSTANDING THE FOREGOING, ALACRITECH’S TOTAL  
LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT SHALL  
NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE  
LIMITATIONS ON POTENTIAL LIABILITIES WERE AN ESSENTIAL  
ELEMENT IN SETTING THE PRODUCT PRICE. ALACRITECH  
NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME  
FOR IT ANY OTHER LIABILITIES.  
Some states do not allow the exclusion or limitation of incidental or  
consequential damages, so the above limitations may not apply to you.  
CRITICAL CONTROL APPLICATIONS: Alacritech specifically  
disclaims liability for use of the adapter product in critical control  
applications (including, for example only, safety or health care control  
systems, nuclear energy control systems, or air or ground traffic control  
systems) by Licensee or Sublicensees, and such use is entirely at the user’s  
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risk. Licensee agrees to defend, indemnify, and hold Alacritech harmless  
from and against any and all claims arising out of use of the adapter  
product in such applications by Licensee or Sublicensees.  
SOFTWARE: Software provided with the adapter product is not covered  
under the hardware warranty described above. See the applicable software  
license agreement that shipped with the adapter product for details on any  
software warranty.  
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FCC COMPLIANCE STATEMENT  
NOTE: This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Reorient the receiving antenna  
Increase the separation between the equipment and receiver  
Move the computer away from the receiver  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
The user may find the following booklet prepared by the Federal  
Communications Commission helpful:  
The Interference Handbook  
This booklet is available from the U.S. Government Printing Office,  
Washington, D.C. 20402. Stock No. 004-000-00345-4.  
NOTE: In order to maintain compliance with the limits of a Class B digital  
device, Alacritech requires that you use network cables of a specific  
quality when connecting this device. For 100BASE-TX operation, your  
network cables must be Category 5, twisted pair wiring. For 10BASE-T  
operation, use Category 3, 4 or 5 twisted-pair wiring. If you use this  
adapter in a residential environment, you must use Category 5 cables.  
Changes or modifications not expressly approved by Alacritech could void  
the user’s authority to operate this equipment.  
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FCC DECLARATION OF CONFORMITY  
We, Alacritech Inc., at  
234 E. Gish Road  
San Jose, CA 95112  
(408) 287-9997  
declare under our sole responsibility that the product  
Alacritech SLIC P/N’s 100000, 100001, 100004, 100005, and 100007  
Comply with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
VCCI Declaration Of Conformity  
This 100000, 100001, 100004, 100005, and 100007 are Class B products  
based on the standard of the Voluntary Control Council For Interference by  
Information Technology Equipment (VCCI). If this is used near a radio or  
television receiver in a domestic environment, it may cause radio  
interference. Install and use the equipment according to the instruction  
manual.  
EN Declaration of Conformity  
The 100000, 100001, 100004, 100005, & 100007 have been tested in  
accordance with the application of Council Directive 89/336/EEC, Article  
4a. Conformity is declared by the application of EN55022 Class B (CISPR  
22), EN55024, and EN60950.  
Compliance is dependent upon the use of shielded data cables.  
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