Airlink Modem X EV DO User Manual

Raven X EV-DO  
User Guide  
Version 2.34 - April 2007  
Copyright © 1993-2007 AirLink CommuniDcaotwionlnoas,dIfnrocm. WAwllwri.gShomtsarneusaelsr.vceomd.. All Manuals Search And Download.  
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CHAPTER 1  
Introduction to Raven X EV-DO  
The Raven X's rugged form factor is ideal for industrial and commercial applications that require  
real-time communications. The Raven X provides cellular data communications for a variety of  
applications, such as primary or backup Internet connectivity, public safety, traffic control, traffic  
metering, and more.  
FIGURE 1. Raven X front and back  
EV-DO Overview  
EV-DO (Evolution Data Optimized) provides a broadband-like cellular data connections that is 10  
times faster than 1xRTT (CDMA) service. With the high-speed connection, users can experience  
faster downloading when accessing the Internet and retrieving e-mails, including large attach-  
ments and other bandwidth-intensive applications. EV-DO is often refered to as Mobile Broad-  
band and Cellular Broadband.  
EV-DO revision A is an evolution of revision 0, adding expanded upload capabilities and a more  
robust connection overall. In addition to increasing the downlink speed, revision A also increases  
the uplink speed. In addition, it is backwards compatible and automatically connects with existing  
and broadly deployed EV-DO Rev. 0 and CDMA 1x networks ensuring reliable and pervasive  
connectivity.  
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Introduction to Raven X EV-DO  
In addition to the primary broadcast and receive antenna port (SMA, labeled Antenna), the Raven  
X EV-DO is equipped with a secondary receive diversity antenna port (SMA, labeled Rx Div).  
While use of the receive diversity antenna is optional, receive diversity can provide improved  
bandwidth throughput and increased coverage, particularly in fringe network areas or mobile  
environments.  
Use of receive diversity is optional. Data transmission and reception will not be  
adversely affected if it is not used. Diversity can, however, provide a more consis-  
tent signal. To work correctly, receive diversity requires the two antennas to be  
placed at least six inches apart.  
CDMA (Code Division Multiple Access) is the underlying digital radio network technology used  
by many cellular providers across the globe and is prevalent in North America. CDMA/1x pro-  
vides a digital cellular telephony system and can provide wireless Internet access at speeds  
between 60 and 80 kbps, with bursts up to 144 kbps. 1x is a data standard built on CDMA.  
1x and EV-DO data transmission is highly secure. Originally developed based upon the “spread  
spectrum” pioneered by the US Department of Defense, security in 1x is obtained by spreading  
the digital information contained in a particular signal of interest over multiple coded paths, over  
a much greater bandwidth than the original signal.  
Establishing an Internet Connection  
The Raven X uses Verizon as an ISP (Internet Service Provider) to connect you to the Internet.  
Steps of a connection:  
1. When your Raven X is powered on, it automatically searches for cellular service using EV-  
DO.  
2. Your Raven X establishes a PPP (Point to Point Protocol or “dial” up connection) link to Ver-  
izon’s network, also called registering on the network, and receives an IP address.  
3. When your Raven X has received its IP address from Verizon, then it is ready to allow you to  
connect to the Internet.  
FIGURE 2. Using the Raven X to connect to the Internet  
Internet  
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Introduction to Raven X EV-DO  
Dynamic vs. Static IP Addresses  
As stated above, when your Raven X registers on Verizon’s network, it receives an IP address.  
There are two types of addresses on networks: dynamic and static.  
Dynamic addresses are assigned on a “need to have” basis. Your Raven X might not always  
receive the same address each time it connects with Verizon.  
Static addresses are permanently assigned to a particular account and will always be used  
whenever your Raven X connects to the Internet. The IP address will not be given to anyone  
else.  
Most ISPs (cellular included) use dynamic IP addresses rather than static IP addresses since it  
allows them to reuse a smaller number of IP addresses for a large number of customers. A  
dynamic IP address is suitable for many common Internet uses, such as web browsing, looking up  
data on another computer system, or other client functions (such as data only being sent out or only  
being received after an initial request).  
If you need to contact your Raven X, a device connected to the modem, or a host system using the  
modem from the Internet, you need to have a known IP (such as one which is static) or domain  
name (an IP address which is converted by a DNS server into a word based name). If you have a  
dynamic IP address for your modem, you can use a Dynamic DNS service (such as IP Manager,  
page 11) to translate your IP address into to a domain name.  
Caution: If you want to connect remotely to your Raven X using TCP/IP, the IP  
address given to your modem by the network cannot be a private or internal IP  
address (such as a special private network) unless you are on the same network or  
inside that network’s firewall (such as with frame relay).  
Using Your Raven X to Connect to the Internet  
In Public Mode, your Raven X will pass the IP address from Verizon’s network to your device or  
computer. In Private Mode, your modem will assign configured, static local network IP addresses  
for the modem and your device.  
The modem will perform a one-to-one routing for all internet traffic to and from the computer or  
other end device.  
If you need to have more than one device connected to the Internet through the modem, you will  
need to have a router connected to the modem. The modem would provide the one-to-one con-  
nection to the router with the router configured to provide a broader NAT service to the other  
devices connected to it.  
You can connect directly through your Raven X to the Internet using the Ethernet port or use  
PPPoE for a password protected connection. For a direct connection, the Raven X features DHCP  
(enabled by default) so you don’t need to worry about setting up an IP address on your computer.  
DHCP works with both Private and Public Modes.  
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Introduction to Raven X EV-DO  
Common Uses for the Raven X  
The Raven X’s rugged construction and cellular connection make it ideal for use in remote and/or  
industrial locations.  
FIGURE 3. Backup connection to the Internet  
FIGURE 4. Financial Point of Sale and Kiosk  
FIGURE 5. Automation and Telemetry  
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CHAPTER 2  
Activating the Raven X  
Your Raven X needs specific parameters before it can operate on the EV-DO network.  
Automatic Activation  
One of the special features of your Raven X EV-DO and the Verizon network is the ability to acti-  
vate itself automatically. When you first power on the Raven X, the modem will check to see if it  
has been activated with account data. If it finds that it has not yet been activated, it will attempt to  
retrieve the account data from the Verizon network using Over-the-Air Service Provisioning  
(OTASP).  
Note: You need to have an account with before you attempt automatic activation.  
If you have not ordered an account from for your Raven X, it will not succeed at  
activating itself.  
Attach the antenna to your modem before you plug in the power.  
1. The Raven X will cycle the LED lights in its power on self test.  
2. All the lights will go out except the power light. At this point, the modem is attempting to  
download its account information. The download process may take about a minute or two.  
3. When the download is complete, the Raven X will reset itself, the power light will go out and  
the LED lights will cycle once more.  
4. When the Network light illuminates, your Raven X has successfully completed OTASP and is  
registered on the Verizon network.  
.If you need to update the ALEOS firmware, change the account information, or want to test your  
Raven X’s account settings, you can use the Setup Wizard. If the automatic activation was suc-  
cessful, you do not need to do anything additional to activate your Raven X for Verizon.  
Caution: Before you power up the the first time, be sure to have the antenna con-  
nected. Do not move your while it is being programmed.  
Quick Start Guide and Setup Wizard  
A quick and easy way to activate and configure your Raven X to connect to the cellular network is  
via the AirLink Setup Wizard for Verizon. The Quick Start Guide will lead you through using the  
Setup Wizard.  
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Activating the Raven X  
If Automatic Activation was successful, you do not need to use the Wizard to activate your  
modem.  
The latest Raven X Setup Wizard and Quick Start guide are on the product CD  
included with your modem and are available from the AirLink web site, http://  
www.airlink.com/support.  
FIGURE 1. Once it has been installed, to use the Wizard, select Start, then All Programs, then  
AirLink Communications, and then select Setup Wizard. Setup Wizard  
Note: To run the Setup Wizard, you will need the Microsoft .NET framework v.1.1  
and Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows XP, or  
later.  
Activating the Raven X using AT Commands  
An alternate method to configure and activate your Raven X is by using AT commands sent  
directly to the modem with a terminal application (refer to the troubleshooting section, page 128).  
This method is recommended only in situations where the Setup Wizard is not available and/or  
the configuration for the Raven X is unusual.  
Caution: While you can configure your Raven X using Wireless Ace or AceNet, it  
is not possible to activate the Raven X using either Wireless Ace or AceNet.  
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CHAPTER 3  
Utilities for the Raven X  
AirLink offers a suite of utilities to optimize your Raven X’s performance, allowing you to  
remotely view status and make changes to the configuration as needed.  
AceView  
AceNet  
Wireless Ace  
Modem Doctor  
This section of the Raven X User Guide covers basic information about these utilities. For addi-  
tional information on a specific application and how to use it, please refer to the user guide for the  
specific utility.  
AirLink modem utilities, except AceNet, are free of charge to those who own AirLink modems.  
You can download the applications and their user guides from the AirLink web site: http://www.air-  
link.com/support. Contact your dealer or AirLink representative for information on AceNet.  
Note: AceView, Wireless Ace, and AceNet require the Microsoft .NET Framework  
v. 1.1 and Microsoft Windows 98, Windows 2000, Windows XP, or later. You can  
obtain the Microsoft .NET Framework from Microsoft at: http://  
www.microsoft.com/.  
AceView  
AceView is a low-profile monitoring tool to view the status of your AirLink Raven X and display  
network status, IP address, RSSI strength, and other basic connection information.  
FIGURE 1. AceView  
You can connect to your Raven X locally using a DUN connection or Ethernet across a LAN or  
connected directly. The display is dynamically updated with the current status of the modem.  
The GPS features are available only for PinPoint X, PinPoint-E, and PinPoint modems.  
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Utilities for the Raven X  
When you use DUN to connect to your Raven X, AceView can monitor and maintain the DUN  
connection.  
The DUN connection features are not available with Windows NT or Windows 98. Refer to the  
AceView Guide for information on how to connect using serial for Windows NT or Windows  
98.  
Wireless Ace  
Wireless Ace enables modems equipped with ALEOS to be monitored and configured locally or  
remotely.  
As long as your Raven X is online and publicly accessible, support personnel can access your  
modem from anywhere at any time to see how it is operating and how it is configured. Parameter  
changes can be made instantly over-the-air.  
Once your modem is configured and installed correctly, a template can be made to program other  
modems with the same parameter values. This enables quick, accurate deployment of large pools  
of modems.  
Most configuration screen shots in this guide are using Wireless Ace. Connecting  
to the modem using Wireless Ace is covered in the “AT Commands” chapter on  
page 47.  
FIGURE 2. Wireless Ace  
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Utilities for the Raven X  
AceNet  
AceNet is a full featured application that you can use to monitor several AirLink modems at the  
same time, use a template from Wireless Ace to change the configuration in all of them simulta-  
neously, keep the modems up-to-date with the latest firmware and/or PRL by updating them over  
the air, periodically log the modems’ Status parameters, and even graphically chart the logged  
parameters to see trends or other over time information.  
AceNet’s remote connections use TCP/IP, UDP, or SMS.  
AceNet is a separate product which can be purchased from AirLink. Contact your AirLink repre-  
sentative for more information.  
FIGURE 3. AceNet  
FIGURE 4. AceNet Charting  
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Utilities for the Raven X  
Modem Doctor  
Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log  
file of the Raven X activity which you can then send to AirLink support, erase the current configu-  
ration completely, and temporarily set the Raven X to a known configuration to aid in trouble  
shooting (SOS mode).  
FIGURE 5. Modem Doctor  
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CHAPTER 4  
IP Manager and DNS  
If you have a fleet of AirLink modems or even if you only have one, it can be difficult to keep track  
of the current IP addresses, especially if the addresses aren’t static but change every time the  
modems connect to Verizon. If you need to connect to a modem, or the device behind it, it is so  
much easier when you have a domain name (car54.mydomain.com, where are you?).  
Reasons to contact the modem and/or the connected device:  
Contacting a surveillance camera to download logs or survey a specific area.  
An oil derek that needs to be triggered to begin pumping.  
Sending text to be displayed by a road sign.  
Updating the songs to be played on a juke box.  
Updating advertisements to be displayed in a cab.  
Remote access to a computer, a PLC, an RTU, or other system.  
Monitoring and troubleshooting the status of the modem itself without needing to bring it in or  
go out to it.  
A dynamic IP address is suitable for many Internet activities such as web browsing, looking up data  
on another computer system, data only being sent out, or data only being received after an initial  
request (also called Mobile Originated). However, if you need to contact your Raven X directly, a  
device connected to the modem, or a host system using your Raven X (also called Mobile Termi-  
nated), a dynamic IP won’t give you a reliable address to contact (since it may have changed since  
the last time it was assigned).  
Domain names are often only connected to static IP addresses because of the way most domain  
name (DNS) servers are set-up. Dynamic DNS servers require notification of IP Address changes  
so they can update their DNS records and link a dynamic IP address to the correct name.  
Dynamic IP addresses are granted only when your Raven X is connected and can change each  
time the modem reconnects to the network.  
Static IP addresses are granted the same address every time your Raven X is connected and are  
not in use when your Raven X is not connected.  
Since many cellular providers, like wire-based ISPs, do not offer static IP addresses or static  
address accounts cost a premium vs. dynamic accounts, AirLink developed IP Manager to work  
with a Dynamic DNS server to receive notification from AirLink modems to translate the modem’s  
dynamic IP address to a fully qualified domain name. Thus, you can contact your Raven X directly  
from the Internet using a domain name.  
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IP Manager and DNS  
Fully Qualified Domain Name  
A domain name is a name of a server or device on the Internet which is associated with an IP  
address. Similar to how the street address of your house is one way to contact you and your phone  
number is another, both the IP address and the domain name can be used to contact a server or  
device on the Internet. While contacting you at your house address or with your phone number  
employ different methods, using a domain name instead of the IP address actually uses the same  
method, just a word based name is commonly easier to remember for most people than a string of  
numbers.  
Understanding the parts of a domain name can help to understand how IP Manager works and what  
you need to be able to configure the modem. A fully qualified domain name (FQDN) generally has  
several parts.  
Top Level Domain (TLD): The TLD is the ending suffix for a domain name (.com, .net, .org,  
etc.)  
Country Code Top Level Domain (ccTLD): This suffix is often used after the TLD for most  
countries except the US (.ca, .uk, .au, etc.)  
Domain name: This is the name registered with ICANN (Internet Corporation for Assigned  
Names and Numbers) or the registry for a the country of the ccTLD (i.e. if a domain is part of  
the .ca TLD, it would be registered with the Canadian domain registry). It is necessary to have  
a name registered before it can be used.  
Sub-domain or server name: A domain name can have many sub-domain or server names  
associated with it. Sub-domains need to be registered with the domain, but do not need to be  
registered with ICANN or any other registry. It is the responsibility of a domain to keep track  
of its own subs.  
car54.mydomain.com  
.com is the TLD  
mydomain is the domain (usually noted as mydomain.com since the domain is specific to the  
TLD)  
car54 is the subdomain or server name associated with the device, computer, or modem regis-  
tered with mydomain.com  
car54.mydomain.com.ca  
This would be the same as above, but with the addition of the country code. In this example, the  
country code (.ca) is for Canada.  
A URL (Universal Resource Locator) is different from a domain name in that it  
also indicates information on the protocol used by a web browser to contact that  
address, such as http://www.airlink.com. www.airlink.com is a fully qualified  
domain name, but the http://, the protocol identifier, is what makes the whole thing  
a URL.  
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IP Manager and DNS  
Dynamic Names  
When an IP address is not expected to change, the DNS server can indicate to all queries that the  
address can be cached and not looked up for a long period of time. Dynamic DNS servers, con-  
versely, have a short caching period for the domain information to prevent other Internet sites or  
queries from using the old information. Since the IP address of a modem with a dynamic account  
can change frequently, if the old information was used (such as with a DNS server which indicates  
the address can be cached for a long period of time) when the IP address changed, the domain  
would no longer point to the new and correct IP address of the modem.  
If your Raven X is configured for Dynamic IP, when it first connects to the Internet, it sends a IP  
change notification to IP Manager. IP Manger will acknowledge the change and update the  
Dynamic DNS server. The new IP address will then be the address for your Raven X’s configured  
name.  
Once your Raven X’s IP address has been updated in IP Manager, it can be contacted via name. If  
the IP address is needed, you can use the domain name to determine the IP address.  
Note: The fully qualified domain name of your Raven X will be a subdomain of the  
domain used by the IP Manager server.  
Configuring the Raven X for IP Manager and a Dynamic IP  
Domain Name  
To configure the Dynamic IP settings in your Raven X so that it will use IP Manager, you can use  
Wireless Ace or a terminal application to enter the commands (page 47).  
To configure your AirLink modem to be addressed by name, the modem needs to have 4 elements  
configured. You can configure a second dynamic server as a backup, secondary, or alternate server.  
In Wireless Ace, select Dynamic IP.  
FIGURE 1. Wireless Ace: Dynamic IP  
car54-2007  
eairlink.com  
edns2.eairlink.com  
eairlink.com  
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IP Manager and DNS  
*MODEMNAME: The name you want for the modem.  
*DOMAIN: The domain name to be used by the modem.  
*IPMANAGER1 and *IPMANAGER2: The IP address or domain name of the dynamic DNS  
server which is running IP Manager.  
Note: To use the name here instead of the IP, you need to have DNS set up in your  
Raven X (page 15).  
*IPMGRUPDATE1 and *IPMGRUPDATE2: How often, in minutes, you want the address  
sent to IP Manager. If this is set to zero, the modem will only send an update if the IP address  
changes (example, if your Raven X modem is reset or is assigned a different IP address).  
*IPMGRKEY1 and *IPMGRKEY2: User defined password key which is used instead of Air-  
Link secret key when using an IP Manager server other than the one provided by AirLink.  
Restrictions for Modem Name  
For the Modem Name, you should use something which is unique but also easy to remember. Your  
company name or the intended function of the modem are recommended. If you have more than  
one modem and want to name them the same, you can append a number for each. Since it is an  
Internet domain name, there are some restrictions for the name.  
Must begin with a letter or number  
Can include a hyphen (-)  
Cannot contain spaces  
Must be no longer than 20 characters total  
Data Usage for IP Manager Server Updates  
The IP Manager update is a small packet sent to the server with a response sent back to the modem.  
If you have *IPMGRUPDATE1 or *IPMGRUPDATE2 set to any number but zero, the modem  
will send the update not only when it receives a new IP address but at the time interval as well. The  
data traffic could be billed by your carrier.  
Each update is a total of 68 bytes from the modem with a 50 byte total response from the server for  
a round trip update of 118 bytes.  
interval  
(minutes)  
total bytes per  
day (24 hours)  
interval  
(minutes)  
total bytes per  
day (24 hours)  
10  
30  
16992 bytes  
5664 bytes  
60  
2832 bytes  
500  
339.84 bytes  
Eairlink.com  
As a service, Airlink maintains a IP Manager servers which can be used for any AirLink modem.  
*DOMAIN: eairlink.com  
*IPMANAGER1 : edns2.eairlink.com  
*IPMANAGER2 : eairlink.com  
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IP Manager and DNS  
Note: The IP Manager service from AirLink is currently not a guaranteed service  
though every effort is made to keep it operational 24/7.  
When using AirLink’s IP Manager servers, since there are many AirLink modems  
using the service, it is even more imperative to have a unique name for your  
modem.  
DNS: Using Names Instead of IP addresses  
The Raven X has the ability to query DNS servers in order to translate domain names into IP  
addresses. This allows you to use domain names in place of IP addresses for most of the configu-  
ration options requiring IP addresses. This is important if your Raven X will need to contact  
another modem or other device that has a domain name but an unknown or dynamic IP address  
(such as another remote Raven X using IP Manager).  
Configuring DNS  
Generally, when your Raven X receives its IP address from Verizon, it will also receive Verizon’s  
DNS servers to use for resolving (or translating) names to IP addresses which it will automatically  
configure in the modem settings. Unless your Raven X will be used on a network with other  
modems or devices which have names internal to the local network or frequently changing IP  
addresses, the DNS servers provided by Verizon should be all you need.  
If the Raven X will be communicating with a device that has a domain name but changes its IP  
address frequently (such as another AirLink modem using IP Manager) or is on a network where  
devices are accessed by names rather than IP addresses, you will want to put in an alternate DNS  
(*DNSUSER) where that domain is updated, such as the IP Manager server the remote modem is  
using or the listing of IP addresses to names is kept.  
FIGURE 2. Wireless Ace: DNS  
*DNS1 and *DNS2 - The primary and secondary DNS servers set by Verizon when your Raven  
X gets its IP address.  
*DNSUSER - Set this, if desired, to an additional DNS server to query first before the primary  
or secondary (just as a hosts file is queried first on a computer). If *DNSUSER is set to 0.0.0.0,  
it will be ignored.  
*DNSUPDATE - This command sets how often you want DNS Updates to be requested. Oth-  
erwise the Raven X will only send updates when it is reset, powered up, or the IP address is  
granted by network changes.  
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IP Manager and DNS  
Note: If you will be using your Raven X to communicate with another AirLink  
modem and both are using IP Manager to translate dynamic IP addresses to  
domain names, it is recommended that you set *DNSUSER to the IP address for  
IP Manager. IP Manager’s updates occur more frequently than Verizon’s DNS  
servers decreasing the time between IP address change and address resolution.  
Likewise, if your Raven X routinely needs to contact another modem or device  
with a Dynamic DNS domain and that modem or device frequently changes its IP  
address, you may need to set *DNSUPDATE for frequent updates.  
PPP-Peer  
The Raven X uses the unqualified domain name of “ppp-peer” when it is in PPP or SLIP address  
mode to resolve the address of the device or computer connected via PPP or SLIP address. If the  
Raven X is not in PPP or SLIP address mode, “ppp-peer” will resolve to 0.0.0.0.  
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CHAPTER 5  
Data Communication and Host Modes  
The Raven X plays the part of a HOST when a computer or another device is connected to its  
serial or Ethernet port. The Raven X can also route data to/from the connected device to the cellu-  
lar network.  
Note: The Raven X moves data from one port to the cellular network in a simple  
one-to-one routing. It does not employ a routing table or any complicated routing  
protocol. If you need to have one-to-many routing, you can connect the Raven X to  
a router. The router would provide the multiple routing and the Raven X would  
provide one-to-one for the router to the cellular network and the Internet.  
As the host, the Raven X can use different communication modes. Some communication modes  
are not available for specific port types, explained with the description of the mode type.  
AT: The Raven X accepts and responds to standard AT commands.  
PassThru: Direct connection to internal hardware (OEM Module) of the Raven X.  
Telnet: The Raven X auto-answers TCP connections to allow terminal emulation using either the  
Ethernet port or remotely via the cellular connection.  
PPP Mode: The Raven X uses PPP to communicate with a device or computer connected to the  
serial port.  
SLIP Mode: The Raven X uses SLIP to communicate with a device or computer connected to the  
serial port.  
UDP and UDP PAD: Any data received on the serial port is assembled into UDP packets and sent  
to the session’s associated IP address and Port (described later). Any responses received from the  
associated IP address and port destined for the modem's Device Port are unwrapped and sent out  
the serial port.  
TCP and TCP PAD: Any data received on the serial port is packaged into TCP messages and  
sent to the associated connection’s IP address and Port (described later). Any data received from  
the TCP peer is unwrapped and sent out the port.  
By default, the Raven X is in AT Mode and allows AT Commands to be entered via terminal con-  
nection (through the local port connection) or remotely (through the cellular network). PassThru  
Mode can only be exited by resetting the Raven X. All other modes are entered, for their specific  
port, by use of a startup mode command.  
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Data Communication and Host Modes  
The serial port of the Raven X can be configured to enter any of the modes automatically on  
power up (in most cases, this is also after it has registered on the cellular network). This is done  
by setting the Startup Mode Default (refer to MD in the AT Command listing, page 87) to the  
desired mode. If this setting is non-zero, the modem will enter the specified mode after 5 seconds.  
If you want to cancel this behavior, the ATMD0 command can be used before the 5-second time-  
out expires.  
FIGURE 1. Wireless Ace: MD  
If the serial port of the Raven X is in any mode other than AT or PassThru, the AT command  
mode can be re-entered by:  
Deactivating DTR (if &D2 or Ignore DTR, S211, is not set).  
Issuing the +++ escape sequence (if Disable AT Escape, DAE, is not set).  
Resetting or Power cycling the modem.  
Note: DTR needs to be asserted (S211=1 or &D0) by the host before PPP Mode,  
SLIP Mode, UDP PAD Mode, or TCP PAD Mode can be entered.  
AT Mode  
Using a terminal connection, AT commands are used to configure the modem, command it to do  
something, or query a setting. For a full listing of the AT commands, refer to page 47. Wireless  
Ace is a graphical user interface for most AT Commands.  
AT commands must always be terminated by <CR> (ASCII character 0x0D), a carriage return  
(pressing enter on the keyboard). Some may also include a new line or line feed <LF>.  
If E=1 (Echo On), the AT command (including the terminating <carriage return) will be dis-  
played (output) before any responses.  
Two settings affect the format of AT command output: V (Verbose) and Q (Quiet).  
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Data Communication and Host Modes  
If Q=1 (Quiet On), no result codes are output whatsoever, so there is no response generated by  
a (non query) command.  
If Q=0 (Quiet Off), result codes are output. The format of this output is then affected by the  
Verbose setting.  
If Quiet mode is off, the result code is affected as follows:  
For V=1 (Verbose mode), the textual result code is surrounded by a carriage return and new  
line. Any AT query response is also surrounded by a carriage return and new line.  
For V=0 (Terse mode), a numeric result code is output with a single trailing carriage return (no  
new line is output), while any AT query response is followed by a carriage return and new line  
(there is no preceding output).  
For example, possible output to the AT command "AT" with carriage return (assuming quiet mode  
is not on) is:  
carriage return - if V=0  
carriage return and new line OK another carriage return and new line - if V=1  
Note: These commands work for the port on which they are executed. For exam-  
ple, if the user types ATE1 and then AT&W using a serial port connection, it will  
set the serial port to Echo On.  
PassThru Mode  
In PassThru mode, the Raven X does not behave normally, all port communication is passed  
directly between the internal hardware and the computer connected directly to the modem. This  
mode can be used to configure hardware-specific settings (for example, provisioning, trouble-  
shooting, etc.).  
Issuing the "AT\APASSTHRU" from a terminal emulation enters this mode. The modem responds  
with OK, at which point a direct connection to the internal hardware is established.  
With Wireless Ace, you can configure a string of AT commands to be sent to the Raven X when it  
enters PassThru and other PassThru settings.  
FIGURE 2. Wireless Ace: PassThru  
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Data Communication and Host Modes  
You can configure MD to have the Raven X enter PassThru on start up.  
FIGURE 3. Wireless Ace: MD  
Some internal hardware requires upwards of 20 seconds before AT commands can be entered, so  
be patient if there seems to be no response to AT commands.  
Caution: PassThru can only be exited by resetting or power-cycling the modem.  
This mode cannot be entered via a remote Telnet session.  
PassThru Mode allows only specific AT commands. Some ALEOS commands will be unavailable  
when the modem is in PassThru mode. The commands usable also depend heavily on the modem  
model number (found on the label on the top of the modem).  
Caution: ALEOS is disabled in PassThru Mode. You cannot use most ALEOS  
specific commands while the modem is in PassThru Mode. While in PassThru  
mode, you also cannot use Wireless Ace to connect with the Raven X.  
TelnetMode  
In Wireless Ace you can configure Telnet operation.  
FIGURE 4. Wireless Ace: Telnet Configuration  
If you need to change the port for Telnet (for example, you have the default port blocked on your  
firewall), the option is on the Other tab. The default telnet port is 2332. You can also change the  
Telnet timeout, if the connection is idle, default 2 minutes.  
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Data Communication and Host Modes  
FIGURE 5. Wireless Ace: Telnet Configuration  
PPP Mode  
In PPP mode, the Raven X acts as a PPP server, providing an IP address, and DNS servers (if  
available) to the Host. PPP mode is entered from the AT mode by using any of the following com-  
mands:  
AT\APPP  
ATDT10.0.0.1  
ATDT10001  
ATD#19788 or #777  
CLIENT  
In response to any of the preceding commands, the modem will respond with CONNECT a car-  
riage return and new line and is ready for the host to begin PPP negotiations. The IP received by  
the host in the resulting negotiation will either be a private (non-routable) IP address or a public  
(network-routable) IP address provided by the network, depending on the settings of *HOST-  
PRIVMODE. If *HOSTPRIVMODE=1, the value of the private IP address can be determined  
beforehand by querying S110. The private IP address to be used can be defined with the command  
AT*HOSTPRIVIP=192.168.100.33 substituting the desired IP address.  
FIGURE 6. Wireless Ace: PPP/Ethernet  
Using a private IP insulates the PPP client from changes in IP addresses of the underlying net-  
work. The will perform basic NAT-like address translation on all packets.  
If a public IP address is being used, any changes in the IP (as determined by the wireless network)  
will result in the PPP link to the host being disconnected, requiring the host to reinitiate it. The  
public IP is passed to the host in the PPP negotiations, so when the network forces a change, the  
modem has to force the host to renegotiate the PPP link to make this happen.  
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Data Communication and Host Modes  
Slip Mode  
SLIP mode is entered be using the "AT\ASLIP" command. As in PPP Mode, the IP address that  
the host assumes is affected by the setting of *HOSTPRIVMODE. SLIP does not negotiate the  
IP with the host, so before making a SLIP connection, the host SLIP driver must be configured to  
use the IP specified by querying S110.  
UDP Pad  
When the modem is in UDP PAD (Packet Assembly and Disassembly) Mode, all characters  
received on the seial port are assembled into UDP packets and sent to the Raven X’s remote IP  
address/port, and any packets received from the same IP/port-destined for the Raven X’s device  
port (see *DPORT)--are disassembled and dumped onto the serial line.  
A UDP session is initiated by one of the following events:  
Using the Dial UDP (DP) AT command (example, ATDP192.168.3.23/3456).  
Setting the Startup Mode Default (MD) to 3 (UDP) so that a UDP session is entered automati-  
cally when the modem registers onto the network. Serial data will be sent to the IP/port speci-  
fied in S53.  
Incoming UDP packets will be processed out the serial port if  
• UDP auto answer is enabled (S82=2);  
• The destination IP address matches that in S53 (if Friends Mode is enabled, the IP address  
also needs to be present on the Friends List);  
• Or allow any IP is set (AIP=1);  
• The modem is in AT mode (not in a current UDP or TCP session).  
UDP packet assembly is affected by the values of S50 (PAD Forwarding Time-out) and S51 (PAD  
Forwarding Character). Data received in the serial buffer will be transmitted when the idle inter-  
character time-out specified in S50 (in tenths of seconds) occurs or when a character is received  
that matches S51 (if non-zero).  
UDP Auto Answer  
UDP auto answer (previously called UDP half-open) is set with S82=2. When set, the Raven X  
will automatically establish a UDP session to the source IP address and port of the UDP packet  
received. The Raven X will remain "locked" to this one remote IP/port until no data is sent or  
received for the time interval defined in the UDP auto answer time-out (S83). During this session,  
packets from other IP/port addresses will be rejected, unless *UALL is set. Whether or not an  
incoming packet will cause the modem to enter a UDP session is always dependent on the S53  
and AIP settings.  
The Normal UDP Mode (MD3) can be combined with UDP auto answer to cause the incoming  
serial data to be sent in UDP packets (instead of being treated as AT commands), while allowing  
sessions to be established from different UDP sources. A UDP session will be initiated either by  
incoming serial data or by an incoming UDP packet. The session, started by either method, will  
be terminated when no data has been sent or received for the S82 period. Once the session termi-  
nates, another may be initiated by either means.  
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Data Communication and Host Modes  
When idle, after the time-out has occurred, the modem is in AT command mode on the serial port,  
and any valid AT command may be entered during this time.  
Note: It is best to ensure the idle time-outs for TCP and UDP are never 0 if you're  
going to be using auto-answer, or either PAD mode. In those circumstances, you  
will want the modem to close the socket if the connection goes idle for too long,  
particularly if the other side doesn’t normally close the connection.  
When the session is initiated by serial data, the new session will be established using the destina-  
tion address specified in S53. The S53 setting can be changed if the connect to last UDP setting  
(*UDPLAST=1) is set. The address in S53 will be updated to reflect the address of the last ses-  
sion initiated by an incoming UDP packet. So that when new data is received over the host serial  
port while in the idle state, a session will be re-established with the last address. (This behavior is  
the same as the previous Hybrid2 (MD6) mode).  
Note: TCP auto answer (S0) may also be set simultaneously with UDP auto  
answer. Then, when in the idle state, the modem will accept either a TCP or UDP  
incoming packet, and enter a TCP or UDP session as appropriate.  
Reliable UDP  
Reliable UDP adds a simple protocol on top of UDP to provide reliable delivery of data. When  
data is received from the host serial port, a 2 byte header is added to the data, containing a mes-  
sage type and a sequence number. The Raven X will continue to send this data (buffering any  
received data in the meantime) until it receives an acknowledgement with this sequence number.  
If an acknowledgement is not received within the time-out period (specified in S7), the data will  
be retransmitted. This will continue until an acknowledgement is received or the modem is reset.  
Likewise any UDP packets received by the Raven X are expected to have this simple header. The  
Raven X will issue an acknowledgement for any valid packets which are received.  
To configure the Raven X for a normal UDP session, you need to set the Startup Mode Default to  
73 (ATMD73). If you are using two modems, configure the Destination IP and Port in each to  
point to each other. Serial data will then be sent reliably between the two.  
Note: Although it adds reliability, the simple implementation of the Reliable UDP  
mode in the does not check for duplicate packets.  
UDP Multicast Mode  
UDP Multicast mode results in any data received from the host serial port being sent to all the cli-  
ents in the address list. The remote port number is taken from S53. To avoid flooding the network,  
the packets are sent to each client with a 20ms pause in between. The receipt of UDP packets  
works as in normal UDP mode (i.e. bound by the value S53 and/or AIP). Since it may take a while  
to transmit the data to all hosts (especially if all 20 Modbus entries are used and name resolutions  
are required), new data received from the host port is buffered until current transmissions to all  
hosts are finished.  
Enter the list of target IPs in the address list (ADDR LIST). The index numbers in the list aren't  
used. Configure for a normal UDP session. Set the Startup Mode Default to 83 (ATMD83). Con-  
figure the Destination port to match the device port of the remote modems.  
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Data Communication and Host Modes  
TCP PAD  
When the Raven X is in a TCP session, all characters received on the serial port are assembled  
into TCP packets and sent to the mode's remote IP address/port, and any packets received from  
the remote end of the TCP connection are disassembled and dumped onto the serial line.  
A TCP connection is established by one of the following methods:  
Using the Dial TCP (DT) AT command (for example, ATDT192.168.3.23/3456)  
TCP auto answer is enabled (S1), a TCP connection request is received, and the modem is not  
in a data session.  
Data is received on the serial port and  
• The Startup Mode Default (MD) is 4 (auto TCP)  
• The remote TCP destination, as defined in S53, successfully responds to the TCP connection  
request.  
The value of S7 (TCP Connection Time-out) specifies the number of seconds to wait, after initiat-  
ing a TCP connection attempt, for a successful connection to be established. If the connection has  
not been successfully established before the time-out occurs, ERROR/BUSY is returned.  
TCP packet assembly is affected by the values of S50 (PAD Forwarding Time-out) and S51 (PAD  
Forwarding Character). Data received in the serial buffer will be transmitted when the idle inter-  
character time-out specified in S50 (in tenths of seconds) occurs or when a character is received  
that matches S51 (if non-zero).  
The TCP session will be terminated if no data is transmitted or received for the time interval spec-  
ified in TCPT and TCPS. TCPT is the number of minutes (TCPS=0) or seconds (TCPS=1) used  
for this idle time-out.  
Hybrid Modes  
Some previous hybrid modes (MD=5, 6) are no longer implemented as special, unique modes.  
Now that UDP auto answer (UDP Half-open, S82=2) can be enabled in conjunction with UDP  
PAD mode (MD3), effectively this is the same as MD5 and MD6 previously accomplished. Set-  
ting MD5 and MD6 are still supported, but not recommended.  
AT  
Hybrid Mode  
Hybrid Mode2  
Command  
(MD5)  
(MD6)  
MD  
3
2
1
0
3
2
1
1
S82  
S0  
*UDPLAST  
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Data Communication and Host Modes  
Public and Private Mode  
By default, the Raven X is in Public Mode and will pass the IP address assigned by the Verizon  
network to the devices connected to its ports. If you need more control over which gateway  
address, device address, and netmask that is given out by the DHCP server, you can use the pri-  
vate host mode, *HOSTPRIVMODE, and set the internal network IP addresses. The Raven X  
will use NAT to forward packets to the end device.  
Note: When using Public mode, connect the modem directly to the computer or  
other end device. Using a hub or switch may prevent the modem from updating  
the IP address of the end device when an IP address is received from the Verizon  
network.  
In Wireless Ace, the Private mode settings are part of the PPP/Ethernet group.  
FIGURE 7. Wireless Ace: Private Host Mode  
1 - Use Private IP  
192.168.0.2  
192.168.0.1  
255.255.255.0  
*HOSTPRIVMODE - Set to 1 to enable the explicit IP addresses.  
*HOSTPRIVIP - Set to the IP address you want the Raven X to give to your device.  
*HOSTPEERIP - Set to the IP address you want for the Raven X.  
*HOSTNETMASK - Set to the subnetmask (generally, 255.255.255.0).  
Note: If you are using Private Mode (*HOSTPRIVMODE=1), you will need to  
make sure that *HOSTPRIVIP and *HOSTPEERIP are on the same subnet. If the  
subnet mask is 255.255.255.0, it is safe to use 192.168.x.y for each as long as the x  
is the same number (0 in the example screen shot above) and the y is different (1  
and 2 in the example) and between 0 and 254. The screenshot shows an example.  
Internal DHCP Server  
DHCP (Dynamic Host Configuration Protocol) has become a primary component of today’s net-  
work environments. DHCP allows one server to automatically and dynamically allocate network  
IP addresses and other network related settings (such as subnet masks, routers, etc.) to each com-  
puter or device without the need to set up each specifically or keep track of what addresses have  
already been used.  
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Data Communication and Host Modes  
DHCP and Routing  
DHCP is built on a client-server model. The client broadcasts on the local physical subnet to find  
available DHCP servers (generally only one active per network). The server, when a request is  
received, reserves an IP address for the requesting client and then sends an IP lease offer to the  
client which contains the client's MAC address, followed by the IP address that the server is offer-  
ing, the subnet mask, the lease duration, other IP configuration options, and the IP address of the  
DHCP server making the offer. Upon receipt of an offer, the client configures its interface  
accordingly.  
Routing, at its most basic level, is the process of forwarding data on to the correct destination.  
One component of routing is address determination, directing data to the correct address either as  
its final destination or so it can be forwarded on. Selecting gateways where the data can be  
directed is another important component of routing.  
The Raven X acts as a one to one gateway forwarding messages to and from one device that is  
connected to it. The Raven X does not provide routing for any more than that one device.  
DHCP in the Raven X using Public Mode  
1. When the Raven X registers on the cellular network, it is assigned an IP address from Verizon,  
let’s say A.B.C.D.  
2. Acting as a DHCP server, in Public Mode, when the Raven X receives a DHCP request from  
an Ethernet device, it hands off the assigned address to the device and sets up the default gate-  
way address as A.B.C.1. If the fourth octet is already a 1, it assigns A.B.C.2 as the router  
address.  
3. The Raven X also sends a /24 netmask (255.255.255.0) and sets up a static route which maps  
192.168.13.31 (or the address configured with *HOSTPEERIP if it is changed) to A.B.C.1 (or  
A.B.C.2 if that was what the gateway address was given as).  
Private Mode allows more direct control of the gateway address, device address, and netmask that  
is given out by the modem’s DHCP server. The IP Address that would be assigned to the end  
device is configured in the Private Mode settings (see above). Some applications which rely on  
specific IP addressing for their operation may have issues working in Private Mode when the  
modem has a non-static IP address.  
PPPoE with DHCP  
When PPPoE is used with the Raven X, DHCP is not needed. A tunnel is set up connecting a  
device (such as your computer or a router) with the modem. The device will then simply use the  
Raven X’s MAC address to send all outgoing packets. To configure your Raven X and your com-  
puter to work with PPPoE, refer to the appendix for PPPoE, page 103.  
The AirLink Modem as a Gateway  
The primary purpose of the is to forward data from a single device connected to one of the ports to  
the network and, ultimately, under most circumstances, to the Internet in a one to one gateway  
configuration.  
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Data Communication and Host Modes  
When the Raven X obtains its IP Address from the cellular provider, it also obtains Verizon’s  
routing information necessary to forward messages to Verizon’s routers which can then forward  
on from there. The Raven X then acts as a router for the device connected to it, forwarding to or  
from Verizon’s network.  
Caution: The forwards messages to and from the cellular network for only ONE  
device per port. The is a one-to-one gateway and does not have advanced routing  
features required to do one-to-many routing.  
Keepalive  
Keepalive is used to test the Raven X’s connection by pinging an IP address after a specified period  
of inactivity. Keepalive is only recommended for users who have a remote terminated modem that  
infrequently communicates to the network or if you have experienced issues over time where the  
modem can no longer be reached remotely.  
When Keepalive pings the IP address, an acknowledgement indicates there is an active connection  
to the network. If the Raven X does not receive a response from the IP address, it will make addi-  
tional attempts according to a backoff algorithm before determining the Internet connection is not  
functioning properly. If it determines the connection is not fucntioning, the modem will then  
attempt to reconnect to Verizon to reestablish IP connectivity.  
Configuring Keepalive  
You can use Wireless Ace or a terminal connection to configure Keepalive (page 47). In Wireless  
Ace, select Other from the groups menu on the left.  
FIGURE 8. Wireless Ace: Keepalive Configuration  
*IPPING sets the interval, in minutes, you want Keepalive to test the network connection. To  
disable Keepalive, set *IPPING to 0 (default setting).  
Note: 60 minutes is the minimum time which can be set for Keepalive.  
*IPPINGADDR sets the IP address you want to use for the connection test.  
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Data Communication and Host Modes  
Data usage using Keepalive  
Keepalive is an optional feature. If you frequently pass data with your modem, you most likely do  
not need to have Keepalive enabled. When using Keepalive, be aware that a ping moves approxi-  
mately 66 bytes of data over the network and is billable by the carrier. The following *IPPING  
settings will incur approximate monthly data usage in addition to any other data usage:  
60 minutes  
120 minutes 50k / month  
Caution: If *IPPINGADDR is left blank or is set to an invalid IP address (exam-  
100k / month  
ple, an IP which is unreachable or one which is not a valid IP address), modem  
performance will be adversely affected.  
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CHAPTER 6  
Modbus/BSAP Configuration  
The Raven X supports Modbus ASCII, Modbus RTU, BSAP, and can also emulate other protocols  
like DF1 or others using its Modbus Variable feature.  
Modbus Overview  
The Modbus Protocol, developed by Modicon in 1979, provides for client-server (also referred to  
as master-slave) communications between intelligent devices. As a de facto standard, it is the most  
widely used network protocol in the industrial manufacturing environment to transfer discrete/ana-  
log I/O and register data between control devices.  
Modbus, BSAP, and other Modbus variations are often used in conjunction with telemetry devices.  
This section is just a brief overview of Modbus. For more information, refer to  
your Modbus equipment distributor or manufacturer or http://www.modbus.org.  
Telemetry  
Telemetry is an automated communications process by which data is collected from instruments  
located at remote or inaccessible points and transmitted to receiving equipment for measurement,  
monitoring, display, and recording. Transmission of the information may be over physical pairs of  
wires, telecommunication circuits, radios or satellite.  
Remote Terminal Unit (RTU)  
Modbus was originally designed to be used in a radio environment where packets are broadcast  
from a central station (also called master or host) to a group of remote units. Each remote unit,  
Remote Terminal Unit (RTU), has a hexidecimal identification number (ID). The first part of the  
broadcast packet contains an RTU ID which corresponds to the ID of one of the remote units. The  
Modbus host looks for the ID and sends to only the unit with the matching ID. The RTU would  
then reply back to the central station.  
The RTU connects to physical equipment such as switches, pumps, and other devices and monitors  
and controls these devices. The RTU can be part of a network set up for Supervisory Control and  
Data Acquisition.  
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Modbus/BSAP Configuration  
Supervisory Control and Data Acquisition (SCADA)  
Supervisory Control and Data Acquisition (SCADA) describes solutions across a large variety of  
industries and is used in industrial and engineering applications to monitor and control distributed  
systems from a master location. SCADA encompasses multiple RTUs, a central control room with  
a host computer (or network), and some sort of communication infrastructure.  
SCADA allows for “supervisory” control of remote devices as well as acquiring data from the  
remote locations. Programmable Logic Controllers allow for a higher degree of automated  
SCADA.  
Programmable Logic Controller (PLC)  
A Programmable Logic Controller (PLC) is a small industrial computer which generally monitors  
several connected sensor inputs and controls attached devices (motor starters, solenoids, pilot  
lights/displays, speed drives, valves, etc.) according to a user-created program stored in its mem-  
ory. Containing inputs and outputs similar to an RTU, PLCs are frequently used for typical relay  
control, sophisticated motion control, process control, Distributed Control System and complex  
networking.  
Modbus TCP/IP  
Modbus TCP/IP simply takes the Modbus instruction set and wraps TCP/IP around it. Since TCP/  
IP is the communications standard for the Internet and most networked computers, this provides a  
simpler installation. Modbus TCP/IP uses standard Ethernet equipment.  
Raven Modbus on UDP  
When AirLink modems are used in place of radios, a Raven X is connected to the central station  
(host) and a Raven X is connected to each remote unit. When the Raven X is configured for Mod-  
bus with UDP, the Raven X connected to the host can store a list of IP addresses or names with  
matching IDs. When the host at the central station sends serial data as a poll request, the Raven X  
at the host matches the RTU ID to a corresponding IP of a Raven X at a remote unit. A UDP  
packet is assembled encapsulating the RTU ID and serial data transmitted from the host. The UDP  
packet is then transmitted to the specific Raven X at the remote unit matching the RTU ID. The  
remote Raven X then disassembles the packet before transmitting the RTU ID and serial data to the  
remote unit. The remote units operate in normal UDP mode and their data is sent to the host via the  
remote Raven X and host modem.  
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Modbus/BSAP Configuration  
FIGURE 1. Automation and Telemetry  
Configuring the Raven X  
You can use either Wireless Ace, direct serial communication, or Telnet to configure your modem  
using AT commands (page 47).  
Configuring the Raven X at the Polling Host for Modbus on  
UDP  
This section covers a Polling Host with standard Modbus, variations may need additional AT com-  
mands.  
Configure the listening/device ports for the host and remotes.  
1.  
The destination port for the modem at the host needs to match the device port in use on all the  
modems at the remote sites. For example, if the remote modem’s device port (see below) is  
“12345”, then the Modbus host modem's S53 destination port should be set to “12345”.  
In Wireless Ace, select Misc in the side menu.  
FIGURE 2. Wireless Ace: Destination Port  
Take note of (or set) the Device Port setting in *DPORT to configure the remote modems.  
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Modbus/BSAP Configuration  
FIGURE 3. Wireless Ace: Device Port  
Configure the default mode for start-up.  
2.  
The default start-up mode will need to be set. In Wireless Ace, select UDP in the side menu. Select  
the appropriate MD mode from the drop down menu.  
FIGURE 4. Wireless Ace: MD Configuration  
MD13: Modbus ASCII  
MD23: Modbus RTU (Binary)  
MD33: BSAP  
MD63: Variable Modbus (individual parameters are set up manually)  
Configure IP addresses for the Modbus IDs.  
3.  
The last step of configuring the modem at the host is setting the IDs to their specific IPs. In Wire-  
less Ace, select the menu option Addr List.  
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Modbus/BSAP Configuration  
FIGURE 5. Wireless Ace: Addr List  
Addresses can be entered in decimal or hex. Wireless Ace will translate hex entries into decimal.  
The number before the “=” is ID, the number after is the IP address. There can be a total of 100  
remote ID/Local addresses entered into the modem.  
When using AT commands via telnet or direct serial connection, use ATMLIST for decimal IDs  
and ATMLISTX for hexidecimal, ex. if the ID is 27 and the IP is 123.123.123.124, you would  
enter it as ATMLIST27=123.123.123.124 or ATMLISTX1B=123.123.123.124.  
Dynamic IP  
If you do not have a static IP, the host modem should be configured to report its current IP to a  
Dynamic DNS (DDNS) server with IP Manager (page 11).  
In the Host modem’s configuration, instead of IP address for the Addr List (ATMLIST or ATM-  
LISTX), substitute a single unique name for each modem, i.e. remote1, remote2, etc.  
When you configure IP Manager for the host modem, make note of your modem name and domain  
setting in Wireless Ace in the menu selection Dynamic IP to be used with the remote modems.  
FIGURE 6. Wireless Ace: Modem Name and Domain  
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Modbus/BSAP Configuration  
With names instead of IP addresses for the Address List, the host modem will query the DNS  
server for the current IP address assigned to the specific name of a remote modem to send a mes-  
sage corresponding to the ID.  
When you use names instead of IP adrresses, to ensure your modems are updated quickly with the  
correct IP addresses for the names, you will want to set the DNS settings as well. In Wireless Ace,  
select DNS.  
FIGURE 7. Wireless Ace: DNS  
Configure *DNSUSER to the same IP address as the IP Manager (*IPMANAGER1). If your  
modems have dynamic IP addresses and not static (the IP address can change when it is powered  
up), configure *DNSUPDATE to a low interval to allow frequent updates.  
Configuring the Remote Modems for Modbus with UDP  
This section covers standard Modbus, variations may need additional commands.  
Configure the ports for the host.  
1.  
2.  
The destination port for the modem at the host needs to match the device port in use on all the  
modems at the remote sites. For example, if the remote modem’s device port (see below) is  
“12345”, then the Modbus host modem’s S53 destination port should be set to “12345”.  
In Wireless Ace, select Misc in the side menu. Set the destination port (S53) to match the device  
port of the host modem (*DPORT, above). Make sure the device port of the remote modem  
(*DPORT) matches the destination port of the host modem (S53, above).  
Configure the default mode for start-up.  
Each modem at the remote locations will need to be configured to communicate with the modem at  
the host. In Wireless Ace, select UDP in the side menu. Enable S82, UDP auto answer, and set  
S83 to the idle timeout applicable to your application.  
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Modbus/BSAP Configuration  
FIGURE 8. Wireless Ace: UDP Power-up Mode  
2 - Enable  
20  
Configure IP addresses for the host.  
3.  
If the Host modem has a static IP address, enter it in the Destination Address for S53. In Wireless  
Ace, select Misc in the side menu.  
Setting the Host modem IP address as the S53 Destination Address provides a low  
level security. The modem will not forward UDP traffic unless the source IP/port  
matches what is in S53.  
However, if you set *AIP=1, the modem will forward UDP traffic from any source  
IP address as long as it is accessing the modem on the configured *DPORT.  
FIGURE 9. Wireless Ace: Destination IP  
Dynamic IPs  
If you do not have static IPs, the remote modems need to be configured to report their current IPs to  
a Dynamic DNS (DDNS) server with IP Manager (page 11). You will need to match the name of  
the modem to the names specified in the host modem’s MLIST or MLISTX for the connected  
RTU.  
Instead of an IP, for S53, specify the name of the host modem (*MODEMNAME). If the remote  
modems are using a different DDNS than the host modem, you will need to specify the fully quali-  
fied domain name (*MODEMNAME+*DOMAIN).  
With a name instead of IPs for the host modem, the remote modems will query the DNS server for  
the current IP assigned to the host modem before sending data back to the host.  
Configure other RTU settings.  
4.  
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Modbus/BSAP Configuration  
Other parameters may need to be changed, but this is dependent on the RTU type being used. As a  
minimum, this typically involves setting the proper serial settings to match your RTU.  
Mount the modem at the host or with the RTU.  
5.  
FIGURE 10. Raven mounted in an enclosure with an RTU  
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Modbus/BSAP Configuration  
FIGURE 11. Power Connections  
FIGURE 12. RTU to Raven setup  
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CHAPTER 7  
Hardware Installation  
Your AirLink Raven X should be mounted in a position that allows easy access for the cables so  
they are not bent or constricted. The LEDs on the front panel should be visible for ease of opera-  
tional verification. You should ensure that there is adequate airflow around the modem but that it is  
kept free from direct exposure to the elements (sun, rain, etc.)  
The integrated mounting with keyhole screw mounts on the Raven X will allow you to secure  
your modem nearly anywhere, quickly and easily, without the need for a seperate bracket.  
Modem placement with grounding information and diagrams of the mounting tabs  
can be found in the Appendix, “Modem Placement” on page 42.  
FIGURE 1. Raven X connecters  
Primary Cellular  
Receive Diversity  
Power  
Serial  
Ethernet  
Connecting the Antennas  
Antennas selected should not exceed a maximum gain of 5 dBi under standard installation config-  
uration. In more complex installations (such as those requiring long lengths of cable and/or multi-  
ple connections), it’s imperative that the installer follow maximum dBi gain guidelines in  
accordance with the FFC’s regulations.  
Your AirLink Raven X will work with most Dual-Band PCS cellular antennas with a connector  
that works in the high and low frequencies of EV-DO . Connect the primary antenna or primary  
RF cable directly to the antenna connector on the back of the Raven X.  
Rx Div) on the back of the Raven X.  
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Hardware Installation  
Use of receive diversity for EV-DO is optional. Data transmission and reception  
will not be adversely affected if it is not used.  
Connecting Power  
Your Raven X can be used with either DC (available in most automobiles) or 110 AC (standard US  
wall power) with the appropriate power adapter (available from AirLink).  
The power cable positive lead should be connected to the battery or power source positive termi-  
nal. The power cable negative lead should be connected to the battery or power source negative ter-  
minal.  
Note: When using a DC power source (such as a car battery or solar cell), AirLink  
recommends placing a fuse (1-2 Amp) on the line close to the power source to pro-  
tect your power source from possible surges due to shorts or other line issues.  
Connecting the Raven X to a computer or other device  
Your Raven X’s Ethernet port can be connected directly to a computer or other Ethernet device  
with either a cross-over cable or a straight-through cable. The Ethernet port on the Raven X is  
auto-sensing. The Ethernet port will also auto-detect the speed of the connecting device and com-  
municate at 100baseTX or 10baseT.  
Your Raven X’s serial port can be connected directly to most computers or other devices using a  
standard straight through cable. If you have a DCE device, you will need a null modem or null  
modem cable.  
Note: The serial port on your cannot be used to connect to the Internet.  
Raven X Indicator Lights  
When your Raven X is connected to power and an antenna, there is a specific pattern to the lights  
to indicate its operation mode.  
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Hardware Installation  
FIGURE 2. Raven X indicator lights  
Network - Indicates a successful connection to the cellular network with an IP address given and  
a channel acquired.  
Signal - Light shows the strength of the signal and may be nearly solid (strong signal) or flashing  
(weaker signal). A slow flash indicates a very weak signal.  
Activity - Lights will flash as data is transferred to and from the Raven X on the remote network.  
Service - Indicates when the connection is EV-DO. Unlit indicates 1x.  
Power- Indicates the power adapter is connected and there is power getting to the modem. .  
The Reset button has two funtions. If it is quickly depressed and released, the modem will simply  
power cycle the internal hardware. If, however, the reset is depressed and held for several sec-  
onds (count 10 slowly), the ALEOS configuration settings will return to the factory defaults.  
Caution: If you reset the modem configuration using the reset button, you may  
need to reactivate your Raven X with Verizon.  
Light Patterns  
The LEDs on the front of the modem will respond in different patterns to indicate modem states.  
Normal - Each LED, mentioned above, lit as applicable.  
Start up - The LEDs will cycle from left to right.  
Passthru - Network and Single LEDs will blink in tandem. The Activity LED will blink  
when transmitting or receiving data.  
Configuration Reset - The LEDs will cycle left to right and then right to left 4 times.  
Authenication Failure - The Network, Signal, and Activity LEDs blink every 2 seconds.  
Data Retry - The Network, Signal, and Activity LEDs blink every 3 seconds.  
SOS - The Network and Service LEDs will blink alternate to each other.  
Trouble Indicators (combined with any of the above)  
Invalid MAC Address or Ethernet Initiation Fail - The Service LED will blink.  
Monitoring Power-In Voltage and Internal Temperature  
The current status of the power-in voltage and the internal (board) temperature, in Celsius, can be  
monitored in Wireless Ace.  
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Hardware Installation  
FIGURE 3. Wireless Ace: *POWERIN and *BOARDTEMP  
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APPENDIX A  
Modem Placement  
When decided on a location to install your Raven X, make sure the modem will be away from  
direct exposure to the elements (sun, rain, etc.). Excess cables can be bundled and tied with twist-  
ties or other appropriate binders, but the less the cable is wrapped and bound together, the better the  
modem will perform.  
Built in Mounting Tabs for Raven X  
The Raven X is equipped with mounting tabs so there is no need for a seperate bracket. #6 screws  
are recommended, though other solutions may be sufficient as well.  
FIGURE 1. Diagram of the Raven X bottom, showing the placement of the mounting holes  
LM  
M
L
N
N
FGHI  
CD  
DE  
F
F to F: 0.315”(8mm)  
A radius: 0.14” (2.5mm)  
B radius: 0.075” (1.9mm)  
C to C: 0.565” (14mm)  
D to D: 0.315” (8mm)  
E to E: 0.132” (3.3mm)  
I
G to G: 2.145” (54.48mm)  
H to H: 1.895”(48.13mm)  
I to I: 0.565” (14.35mm)  
K to K: 0.665”(16.89mm)  
L to L: 0.257” (6.53mm)  
CE  
2.5”  
(65mm)  
M to M: 5.385”(136.7mm)  
N to N: 4.615” (117mm)  
A
HK  
G
B
K
Front  
5.642”(143mm)  
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Modem Placement  
Installing a Raven with an RTU  
The Raven can be installed in the same enclosure with an RTU and share the power supply. The  
power cable positive lead should be connected to the battery or power source positive terminal.  
The power cable negative lead should be connected to the battery or power source negative termi-  
nal. The Raven has an internal polysilicon circuit breaker that opens at 0.5 to 1.0 amps of current.  
FIGURE 2. Raven / RTU  
FIGURE 3. RTU Raven  
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Modem Placement  
FIGURE 4. Raven mounted in an enclosure with RTU  
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APPENDIX B  
Specifications for the Raven X EV-DO  
Physical Characteristics:  
Weight: 0.7 lbs  
Size: height 1.4" (36mm), length 2.5" (65mm) x width 4.6" (117mm)  
width with mounting tabs 5.75” (146mm)  
1. Primary Antenna - 50 Ohm TNC  
5
2. Receive Diversity Antenna - 50 Ohm  
SMA  
3. Ethernet: 10/100 Mbps RJ-45  
4. Serial: RS-232 DB9-Female DCE (300-  
3
230400 baud)  
4
5. Status LEDs: Power, Network, Signal,  
Activity, Service  
1
2
Data Services & RF Features  
Full duplex transceiver  
Dual-band Usupport for both 800 MHz cellular and 1.9 GHz PCS bands  
Dual band Receive Diversity  
EV-DO Rev A  
1x fall back: Adheres to CDMA authentication as specified in CDMA2000 1X  
EVDO Rev A - Data rates up to 3.1 Mbps downlink (450-850 typical) , 1.8 Mbps uplink 300-  
400 Kbps typical)  
EVDO Rev 0 - Data rates up to 2.4 Mbps downlink (300-500 Kbps typical), 153.6 Kbps uplink  
(60-90 Kbps typical)  
CDMA/1x - Data rates up to 153.6 Kbps downlink (60-90 Kbps typical), 153.6 Kbps uplink (60-90 Kbps  
typical)  
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Specifications for the Raven X EV-DO  
Environmental:  
Certifications: Class 1 Div 2, parts A, B, C, & D  
Power Management:  
Low power consumption  
Dormant connection (idle for 10-20 seconds): 104 mA at 12 VDC  
Input Voltage: 9 VDC to 28 VDC  
Input Current: 20 mA to 350 mA  
Power consumption  
Modem  
Raven X  
85/104 mAh 239-270 mAh  
239-270 mAh  
Serial Port Pinouts  
The cable between the Raven X and a computer or other serial device needs to be wired straight-  
through (pin 1 goes to pin 1, pin 2 to pin 2, etc.). If your end device connected to the Raven X is a  
DCE device, you will need a null-modem cable.  
FIGURE 1. : Female DB-9 DCE  
5
9
< - > GND (Ground)  
< - DTR Data Terminal Ready)  
< - Rx (Receive)  
- > Tx (Transmit)  
- > DCD (Data Carrier Detect)  
Unused  
4
8
7
CTS (Clear to Send) < -  
RTS (Request to Send) - >  
3
2
1
6
DSR (Data to Send) < -  
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APPENDIX C  
AT Commands  
Using Wireless Ace  
With Wireless Ace, you only need to find the command listed and then enter the new value in the  
space provided. For those commands which have specific parameters, the choices will be in a drop  
down menu.  
FIGURE 1. Wireless Ace: Entering new configuration values  
To set or commit the changes in the modem, use the Write button at the top of Wireless Ace inter-  
face.  
FIGURE 2. Wireless Ace: Tool bar  
For more information on using Wireless Ace, please refer to the Wireless Ace User Guide.  
With Wireless Ace, you can create a template from one modem and then use that  
template to configure other modems in the exact same way. You can use the tem-  
plate in AceNet, too, to configure several modems at the same time with the same  
parameters.  
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AT Commands  
FIGURE 3. Wireless Ace: Save / Load a Template  
FIGURE 4. AceNet: Load a Template  
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AT Commands  
Using Telnet Terminal Emulation  
It is possible to communicate with the Raven X across a TCP/IP network. Telnet provides a terminal  
style connection to the Raven X.  
Most installations of Microsoft Windows come with a version of HyperTerminal (used here for  
specific directions), but you can use any other Telnet application, such as Putty, Terra Term, etc.  
Start>All Programs>Accessories>Communications>HyperTerminal  
1. Choose a name for your connection, such as Raven X or AirLink. The name and icon are only  
for your own reference so you can find the connection at a later date (if you want to have a con-  
nection saved for both local and remote, it is recommended the connection name reflect the  
connection type (example, Raven X Remote).  
FIGURE 5. HyperTerminal: Connection Name  
2. Select TCP/IP (Winsock) for Connect Using. If the modem is connected directly to your com-  
puter’s Ethernet port, put in the host address of 192.168.13.31 or the *HOSTPEERIP. If the  
modem is remote, the host address will be the current Internet IP of the Raven X. Change the  
port number to 2332 (default telnet port for the Raven X).  
FIGURE 6. HyperTerminal: TCP/IP Settings  
3. When HyperTerminal connects to the Raven X, you will be prompted for a password. The  
default password is 12345. When you press Enter, you should get back a reply of “OK”.  
FIGURE 7. HyperTerminal: AT mode via Telnet  
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AT Commands  
4. Type AT and press Enter. You should get a reply of “OK” or “0”.  
5. To see what you are typing as you type it, you will need to turn on the echo and verbose mode.  
Type ATE1V1 and press Enter.  
If you get a reply of “OK”, then you entered the command successfully. If you get a reply of “0” or  
“ERROR”, try entering the command again.  
Note: You may need to enable Telnet Echo in your terminal emmulation applica-  
tion in order to see the commands you type as you type. In HyperTerminal, select  
File > Properties. Select the Settings tab. Click the ACSII Setup button. Check  
Echo typed characters locally.  
Direct Serial Connection  
Using HyperTerminal, included with most installations of Microsoft Windows:  
Start>All Programs>Accessories>Communications>HyperTerminal  
1. Choose a name for your connection, such as Raven X or AirLink (if you want to have a con-  
nection saved for both local and remote, it is recommended the connection name reflect the  
connection type, i.e. Raven X local). The name and icon are only for your own reference so you  
can find the connection at a later date.  
FIGURE 8. HyperTerminal: Connection Name  
2. Select COM1 (or the comport to which the modem is connected) for the Connect Using.  
FIGURE 9. HyperTerminal: Comport Setting  
3. Change the Bits per Second to 115200 (default), Data Bits to 8, Parity to None, Stop Bits to  
1, and Flow Control to Hardware.  
Note: If you have configured the Raven X for settings different than the defaults  
for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your  
changed settings.  
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AT Commands  
FIGURE 10. HyperTerminal: Comport Settings  
4. Type AT and press Enter. You should get a reply of “OK” or “0”. .  
5. To see what you are typing as you type it, you will need to turn on the echo and verbose mode.  
Type ATE1V1 and press Enter.  
If you get a reply of “OK”, then you entered the command successfully. If you get a reply of “0” or  
“ERROR”, try entering the command again.  
Using AT Commands with a Terminal Application  
The following pages list the AT commands, their parameters, and explain what they do. For  
most commands, when you are entering them using a terminal connection, you will need to  
preface the command with AT (exceptions are noted), i.e. ATA which listed as A  
Some commands have specific parameters while other commands will take whatever you type.  
Acceptable parameters and/or specific formats are in the parameters column.  
Required variable parameters are denoted with italicized text, example, Dn. The n is variable  
and noted in the parameters column.  
Optional parameters are denoted with square brackets [ ].  
Most commands with parameters can be entered with ? to read the current value (for example,  
AT&D? will respond with “2” if the default has not been changed).  
AT Commands are not case sensitive. A capital “E” is the same as a lower-case “e”.  
When you are using a terminal connection, if you enter a command which is recognized by the  
Raven X, it will respond with “OK”. If the command is not recognized, the response will be  
“ERROR”.  
Those commands applicable only to certain model numbers of the Raven X will be noted.  
Caution: Symbols listed with commands, such as /, &, or ?, are part of the com-  
mand and must be included.  
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AT Commands  
AT Command Listing  
*PPPNOCARRIER . . . 64  
*PRLSTATUS . . . . . 56  
*PROVISION . . . . . 92  
*PROVISION2 . . . . . 92  
*PTREFRESH . . . . . 75  
*RESETPERIOD . . . . 75  
*SMTPSTATUS . . . . 78  
*SNMPSECLVL . . . . 81  
*SNMPTRAPDEST . . 81  
*STATUSCHK . . . . . 60  
*TELNETTIMEOUT . . 81  
M
Symbols  
*DBGCOMLVL . . . . .84  
*DBGDHCPLVL . . . . .84  
*DBGETHLVL . . . . . .84  
*DBGPPPLVL . . . . . .85  
*DNSUPDATE . . . . . .70  
*EVDODIVERSITY . . .92  
*HOSTNETMASK . . . .73  
*HOSTPEERIP . . . . .73  
*HOSTPRIVIP . . . . . .73  
*HOSTPRIVMODE . . .74  
*IPMANAGER . . . . . .71  
*IPMGRUPDATE . . . .72  
*IPPINGADDR . . . . .80  
*MODEMNAME . . . . .72  
*MSCIUPDADDR . . . .80  
*MSCIUPDPERIOD . .80  
*NETALLOWZEROIP .59  
*NETPHONE? . . . . . .59  
*NETROAMPREF . . . .92  
*NETSMS2EMAIL . . .78  
O
Q
R
S
T
V
X
Z
A
A
D
D
E
F
H
H
I
I
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AT Commands: Information and Status  
Information and Status  
Most of the commands in the “Info” and “Status” groups as well as other groups have read-only  
parameters. They only provide information and cannot be changed using Wireless Ace (some can  
be changed using AT Commands with a terminal application).  
Note: Those commands which are not displayed with Wireless Ace may require  
PassThru mode.  
FIGURE 1. Info Group  
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AT Commands: Information and Status  
FIGURE 2. Status Group  
I[n]  
n=0 Product name (for example, Raven X Raven-E).  
n=1 The Raven X’s firmware (ALEOS) version, hardware ID, and copyright.  
n=2 The internal hardware's firmware version and relevant hardware ID.  
n=3 The hardware module's unique ID (ESN).  
n=5 View active profile (the contents of the active registers).  
N=5 is not displayed with Wireless Ace.  
*AUTOPRL  
Next Scheduled PRL Update.  
*DEVICEID?  
The 64-bit device ID the modem uses to identify itself to the cellular network.  
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AT Commands: Information and Status  
*ETHMAC?  
Ethernet Mac Address.  
*HOSTMODE?  
The current host mode (AT, PPP, UDP, etc.). If the Raven X is not in AT mode, telnet into the modem to  
execute this command.  
*NETCHAN?  
The current active EV-DO/CDMA channel number.  
*NETERR?  
The EVDO or CDMA network frame error rate.  
*NETIP?  
The current IP address of the modem reported by the embedded OEM module (generally  
obtained from Verizon your cellular carrier). This is the address to which packets can be sent  
in order to contact the Raven X modem from the Internet.  
Use *NETALLOWZEROIP if you need to allow the display of an IP ending in a zero .  
Note: If there is no current network IP, 0.0.0.0 may be displayed.  
*NETOP?  
The current cellular carrier (for example, Verizon) from the modem's firmware version.  
*NETPHONE?  
The modem's phone number (if applicable or obtainable).  
*NETRSSI?  
The current RSSI (Receive Signal Strength Indicator) of the Raven X as a negative dBm value.  
The same information is displayed with the command S202?.  
*NETSERV?  
The type of service being used by the modem (for example EV-DO).  
*NETSTATE?  
The current network state:  
Connecting To Network  
The Raven X is in the process of trying to connect to the EV-DO network.  
Network Authentication Fail  
Authentication to the EV-DO network has failed. Verify settings to activate the Raven X.  
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AT Commands: Information and Status  
Data Connection Failed  
The Raven X failed to connect, and it is now waiting a set time interval before it attempts to  
reconnect. Verify settings to activate the Raven X.  
Network Negotiation Fail  
Network connection negotiation failed. This is usually temporary and often clears up dur-  
ing a subsequent attempt.  
Network Ready  
The Raven X is connected to the EV-DO network and ready to send data.  
Network Dormant  
The Raven X is connected to the EV-DO network, but the link is dormant. It will be woken up when  
data is sent or received.  
No Service  
There is no EV-DO network detected.  
Hardware Reset  
The hardware module is being reset. This is a temporary state.  
*PRLSTATUS  
The status of the most recent PRL Update.  
0 : None  
1 : In Progress  
2 : Success  
Any other value : Failure  
&V  
View active profile (the contents of the active registers).  
Not displayed with Wireless Ace.  
+ECIO?  
The CDMA EC/IO value.  
+PRL?  
Preferred Roaming List (PRL) version.  
Information Displayed in Wireless Ace without AT Commands Listed  
Bytes and Packets Received and Sent  
Network traffic for the applicable port.  
Number of System Resets  
Counter of the number of system resets over the life of the modem or since the configuration  
was reset.  
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AT Commands: Information and Status  
Bad Password Count  
Counter of the number of bad password attempts.  
IP Reject Count or Log  
Rejected IP Data.  
Versions of ALEOS, internal hardware, boot, and MSCI  
Versions of internally configured hardware and software.  
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AT Commands: Misc (Miscellaneous)  
Misc (Miscellaneous)  
This group includes configuration commands which are not specific to other groups.  
The commands displayed in Wireless Ace and the results of those commands depends on the  
model of the modem.  
FIGURE 1. Common : Misc  
OPRG=n  
Enables/disables over-the-air firmware upgrading of the Raven X.  
When AirLink releases a new verison of ALEOS, you can upgrade your remote modems with  
OPRG enabled.  
n=0 : Disables  
n=1: Enables  
S53=[method][d.d.d.d][/ppppp]  
Destination IP address, port, and method. These are used as defaults for the D (Dial) AT com-  
mand.  
method= P : UDP  
method=T : TCP  
method=N : Telnet  
d.d.d.d=IP address or name  
ppppp=the port address  
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AT Commands: Misc (Miscellaneous)  
Examples:  
ATS53=T192.168.100.23/12345  
ATS53=foo.earlink.com  
Telnet to the specified IP at port 12345.  
ATS53=192.168.100.23/12345  
Query the specified IP at port 12345.  
ATS53=/12345  
Query port 12345.  
*DATE=[mm/dd/yyyy],[hh:mm:ss]  
Sets and queries the clock in the unit. Either the date and time can be specified, or simply one  
of the two can be specified in which case the unspecified value will remain unchanged. The  
date and time are always specified 24-hour notation.  
mm/dd/yyyy = month, day, year  
hh:mm:ss = time in 24-hour notation  
*DPORT=n  
The modem's Device Port which the modem is listening on for inbound packets/data/polls..  
Can also be set with the command S110.  
n=1-65535  
*HOSTPAP=n  
Use PAP to request the user login and password during PPP negotiation on the host connec-  
tion.  
n=0 : Disable PAP request (Default).  
n=1 : Takes user login and password from Windows DUN connection and copies to *NETUID and  
*NETPW.  
*NETALLOWZEROIP=n  
Allows the displayed IP address in *NETIP to end in zero (ex. 192.168.1.0).  
n=0 : Do not allow  
n=1 : Allow  
*NETPW=pw  
The password that is used to login to Verizon’s cellular network, when required.  
pw=password  
*NETPHONE?  
The modem’s phone number, if applicable or obtainable.  
*NETUID=uid  
The login that is used to login to Verizon’s cellular network, when required.  
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AT Commands: Misc (Miscellaneous)  
uid=user id (up to 64 bytes)  
*PRLDIAL=n  
Update the PRL by contacting Verizon.  
n=0 : Disabled  
n=1 : Update PRL.  
*STATICIP=d.d.d.d  
Set the static IP required to be received from the network. If the modem does not get this IP  
address from the network, it will reset the internal hardware and try again. The default is  
0.0.0.0, which allows any IP address from the network.  
d.d.d.d=IP address  
Example: AT*STATICIP=192.168.1.23  
Caution: *STATICIP does not set the IP address of the modem, it merely tells the  
modem which IP address to expect. If the expected IP address is not granted while  
registering on the cellular network, the modem will try to register on the network  
again until it receives that IP address. If your account is set up for a dynamic IP  
address and you set an address for *STATICIP, you may not be able to register on  
the network at all since there is no guarentee you will receive the same dynamic IP  
address again.  
*STATUSCHK=n  
Checks if an SMS message has been received by the modem.  
n=1-255 : Seconds between checks.  
n=0 : Never check.  
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AT Commands: Serial  
Serial  
This group includes commands specific to the serial port.  
FIGURE 1. Common : Serial  
+++  
Note: This command is not proceeded by AT nor does it require a carriage return  
(enter).  
There must be an idle time (set by S50) on the serial port before and after this com-  
mand.  
The “+” is ASCII 0x2B.  
AT Escape sequence.  
If the Raven X is in a data mode (any mode other than PassThru), this command causes the modem to  
re-enter AT command mode.  
Cannot be configured in Wireless Ace.  
Note: This command does nothing if DAE=1.  
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AT Commands: Serial  
A/  
Note: This command is not proceeded by AT.  
Re-execute last command.  
Cannot be configured in Wireless Ace.  
A
Manually answer an incoming connection.  
Cannot be configured in Wireless Ace.  
D[method][d.d.d.d][/ppppp] or D[method][@name][/ppppp]  
Dial a connection to a remote IP and Port using method.  
Cannot be configured in Wireless Ace.  
method=P : Establish a UDP connection  
method=T : Establish a TCP connection  
method=N : Establish a Telnet connection  
d.d.d.d=IP address to contact  
ppppp=IP port to contact  
Examples:  
ATD - Dial (establish) default connection.  
ATDP192.168.13.31/2332 - Dial (establish) UDP session to 192.168.13.31, at port 2332.  
To end the connection, issue the +++ escape sequence or drop the DTR line (if Ignore DTR  
S211=0 or &D2).  
The defualt connetion is set in S53.  
En  
Toggle AT command echo mode.  
n=0 : Echo Off  
n=1 : Echo On  
Note: All connections types (serial and Telnet) are affected by the echo command.  
Hn  
Hang-Up Command.  
n=1: Hang-up  
Cannot be configured in Wireless Ace.  
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AT Commands: Serial  
Qn  
The AT quiet-mode setting. If quiet mode is set, there will be no responses to AT commands  
except for data queried.  
n=0 : Off (Default)  
n=1 : Quiet-mode on  
S23=[speed],[databits][parity][stop bits]  
Serial line parameters. The settings take affect after reset.  
speed=300 | 1200 | 2400 | 4800 | 9600 | 19200 | 38400 | 57600 | 115200 | 230400  
databits=7 or 8  
parity=O : Odd  
parity=E : Even  
parity=N : None  
parity=M: Mark  
stopbits=1 | 1.5 | 2  
Example: ATS23=19200,8N1 (sets modem to 19200, etc.)  
Can also be set using &L=[speed],[databits] [parity][stop bits]  
Note: Databits MUST be 8 data bits for PPP mode.  
Vn  
Command Response Mode.  
n=0 : Terse (numeric) command responses  
n=1 : Verbose command responses (Default).  
Xn  
Extended Call Progress Result mode.  
n=0 : Turn off extended result codes (Default).  
n=1 : Turn on result codes. This adds the text 19200 to the CONNECT response.  
Z
Reset the Raven X.  
In Wireless Ace, this command is performed with the Reset option on the toolbar.  
Note: This command does nothing if *DATZ=1.  
&Cn  
Set DCD mode.  
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AT Commands: Serial  
n=0 : Always assert DCD.  
n=1 : Assert DCD when in a data mode (UDP, TCP, PPP, or SLIP) (Default).  
n=2 : Assert DCD when the modem has network coverage.  
&Dn  
Set DTR mode.  
n=0 : Ignore DTR, same effect as HW DTR always asserted (same as S211=1).  
n=2 : Use hardware DTR (same as S211=0).  
&Sn  
Set DSR mode.  
n=0 : Always assert DSR (Default).  
n=1 : Assert DSR when in a data mode (UDP, TCP, PPP, or SLIP) .  
n=2 : Assert DSR when the modem has network coverage.  
&W  
Writes all changed modem settings. If this command is not issued, any modified values will  
revert back to their previous values at modem reset.  
Cannot be configured in Wireless Ace.  
*PPPNOCARRIER=n  
Provides a “No Carrier” message to a device connected to the serial port using PPP or CHAP  
when the cellular connection becomes unavailable.  
n=0 : Disabled (Default).  
n=1 : Enabled.  
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AT Commands: TCP  
TCP  
This group includes commands specific to TCP communications.  
FIGURE 1. Common : TCP  
S0=n  
This register determines how the Raven X responds to an incoming TCP connection request.  
The Raven X remains in AT Command mode until a connection request is received. DTR must  
be asserted (S211=1 or &D0) and the Raven X must be set for a successful TCP connection.  
The Raven X will send a “RING” string to the host. A “CONNECT” sent to the host indicates  
acknowledgement of the connection request and the TCP session is established.  
n=0 : Off (Default)  
n=1 : On  
n=2 : Use Telnet server mode on TCP connections.  
n=3 : With a Telnet connection, overrides the client's default echo, allowing the server on the host port to  
perform the echo. CRLF sequences from the telnet client will also be edited to simply pass CRs to the  
server on the host port.  
S7=n  
Specifies the number of seconds to wait for a TCP connection to be established when dialing  
out.  
n=seconds  
S60=n  
Telnet Client Echo Mode.  
n=0 : No Echo  
n=1 : Local Echo (Default)  
n=2 : Remote Echo  
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AT Commands: TCP  
S221=n  
Connect Delay:  
n= 0 - 255  
Number of seconds to delay the “CONNECT' response upon establishing a TCP connection.  
OR  
Number of tenths of seconds to delay before outputting ENQ on the serial port after the CON-  
NECT when the ENQ feature is enabled (see *ENQ).  
TCPS=n  
TCP connection time-out (TCPS) units. Specifies a time interval upon which if there is no in  
or outbound traffic through a TCP connection, the connection will be terminated.  
n=minutes (TCPS=0) or seconds (TCPS=1)  
TCPT=n  
TCP connection time-out (TCPT) units. Specifies a time interval upon which if there is no in  
or outbound traffic through a TCP connection, the connection will be terminated.  
n=minutes (TCPT=0) or seconds (TCPT=1)  
Note: This value only affects the TCP connection in TCP PAD mode.  
*ENQ=n  
Outputs an ENQ [0x05] after the TCP CONNECT delayed by the Delay Connect Response  
time (S221).  
n=0 : Disabled (Default).  
n=1 : Enables ENQ on CONNECT.  
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AT Commands: UDP  
UDP  
This group includes commands specific to UDP communications.  
FIGURE 1. Common : UDP  
AIP=n  
Allow IP address.  
n=0 Allow only the IP address specified in S53 to connect when UDP auto answer is enabled (S82=2).  
n=1 Allow any incoming IP address to connect when UDP auto answer is enabled (S82=2).  
Note: Always subject to any Friends filters that may be defined.  
HOR=n  
Half-Open Response - In UDP auto answer (half-open) mode:  
n=0 No response codes when UDP session is initiated.  
n=1 RING CONNECT response codes sent out serial link before the data from the first UDP packet.  
Note: Quiet Mode must be Off.  
MDhh  
Default power-up mode for the serial port.  
When the Raven X is power-cycled, the serial port enters the mode specified by this command  
after 5 seconds. On startup, typing ATMD0 within 5 seconds changes the mode to normal (AT  
command) mode.  
hh (hex byte)=00 : normal mode  
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AT Commands: UDP  
hh=01 : SLIP mode  
hh=02 : PPP mode  
hh=03 : UDP mode  
hh=04 : TCP mode  
hh=07 : PassThru mode  
hh=0F : PinPoint MDT  
hh=13 : Modbus ASCII  
hh=23 : Modbus RTU (Binary)  
hh=33 : BSAP  
hh=63 : Variable Modbus  
hh=73 : Reliable UDP  
hh=83 : UDP Multicast  
See also S53 to set the port for UDP or TCP.  
S82=n  
Enables UDP auto answer (half-open) mode.  
n=0 : Normal mode  
n=2 : Enable UDP auto answer mode.  
S83=n  
Set or query UDP auto answer idle time-out. If no data is sent or received before the time-out  
occurs, the current UDP session will be terminated. While a session is active, packets from  
other IP addresses will be discarded (unless *UALL is set).  
n=1 - 255 Time-out in seconds.  
n=0 : No idle time-out (Default).  
*DU=n  
The dial command always uses UDP, even when using ATDT.  
n=0 : Dial using the means specified (default).  
n=1 : Dial UDP always, even when using ATDT.  
Note: When this parameter is set you cannot establish a TCP PAD connection.  
*UALL=n  
Accepts UDP packets from any IP address when a UDP session is active. If there is no UDP  
session active, an incoming UDP packet will be treated according to the UDP auto answer and  
AIP settings.  
n=0 : No effect (Default).  
n=1 : Accept UDP data from all IP addresses when in a UDP session.  
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AT Commands: UDP  
*UDPLAST=n  
If enabled, sets S53 to the last accepted IP address through UDP auto answer. This can be used  
in conjunction with MD3 so that when there is no UDP session, new ethernet host data will  
cause a connection to be restored to the last IP accepted through UDP auto answer. .  
n=0 : Does not change S53 setting. (Default).  
n=1 : Set S53 to the last accepted IP.  
Note: This does not change the S53 setting in NVRAM. If the modem is reset, the  
original S53 setting will be restored from NVRAM.  
*USD=n  
Waits the specified delay before sending the first UDP packet and the subsequent UDP packets  
out to the Ethernet port.  
n=1 - 255 Delay in 100ms units, from 100 ms to 25.5 sec.  
n=0 : No UDP packet delay (Default).  
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AT Commands: DNS  
DNS  
This group includes commands specific to the modem being able to use domain names instead of  
IP addresses for other configuration options.  
FIGURE 1. Common : DNS  
*DNSn  
Queries the DNS addresses. Verizon provides the DNS addresses while your modem is regis-  
tring on their network.  
n=1 or 2 First and second DNS address.  
d.d.d.d = IP of domain server  
*DNSUPDATE=n  
Indicates whether the modem should send DNS updates to the DNS server specified by  
*DNSUSER. These updates are as per RFC2136. They are not secure and are recommended  
only for a private network. In a public network, the IP Logger services should be used instead.  
n=0 : DNS updates disabled (Default).  
n=1 : DNS updates enabled.  
*DNSUSER=d.d.d.d  
Sets a user-provided DNS to query first when performing name resolutions in the modem.  
d.d.d.d = IP of domain server  
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AT Commands: Dynamic IP  
Dynamic IP  
This group includes commands specific to dynamic DNS. Dynamic DNS allows the Raven X to  
use a dynamic IP (can change each time you connect) account but still allow you to use a fully  
qualified domain name to contact the Raven X using IP Manager (page 11) running on a server  
with a dynamic DNS updater.  
FIGURE 1. Common : Dynamic IP  
*DOMAIN=[name]  
Domain (or domain zone) of which the Raven X is a part. This value is used during name res-  
olutions if a fully qualified name is not provided and also for DNS updates. This value can be  
up to 20 characters long.  
name = domain name (i.e. eairlink.com)  
If *DOMAIN=eairlink.com, then when ATDT@remote1 is entered, the fully qualified name  
remote1.eairlink.com will be used to perform a DNS query to resolve the name to an IP  
address.  
Note: Only letters, numbers, hyphens, and periods can be used in a domain name.  
*IPMANAGERn=[name]  
Sets a domain name or IP address to send IP change notifications to. Up to two independent IP  
Manager servers can be set, using either AT*IPMANAGER1 or AT*IPMANAGER2. Updates  
to a server can be disabled by setting that entry to nothing (for example,  
AT*IPMANAGER1=”).  
n=1 : First IP Manager server.  
n=2 : Second IP Manager server.  
name = domain name  
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AT Commands: Dynamic IP  
*IPMGRKEYn=[key]  
Sets the 128-bit key to use to authenticate the IP update notifications. If the key's value is all  
zeros, a default key will be used. If all the bytes in the key are set to FF, then no key will be  
used (i.e. the IP change notifications will not be authenticated). AT*IPMGRKEY1 is used to  
set the key to use with AT*IPMANAGER1, while AT*IPMGRKEY2 is used to the key with  
AT*IPMANAGER2.  
n=1 : First IP Manager server.  
n=2 : Second IP Manager server.  
key=128-bit key in hexadecimal [32 hex characters]  
*IPMGRUPDATEn=m  
Sets the number of minutes to periodically send an IP update notification to the corresponding  
server. This will occur even if the IP address of the Raven X doesn't change.  
*IPMGRUPDATE1 is used to set the refresh rate to *IPMANAGER1, while  
*IPMGRUPDATE2 is used with *IPMANAGER2.  
n=1 : First IP Manager server.  
n=2 : Second IP Manager server.  
m=0, 5-255 Number of minutes to send an update.  
If the value is set to 0, then periodic updates will not be issued (i.e. IP change notifications will  
only be sent when the IP actually changes).  
*MODEMNAME=[name]  
Name of the Raven X (up to 20 characters long) to use when performing IP address change  
notifications to IP Manager. The value in *DOMAIN provides the domain zone to add to this  
name.  
name = domain name (i.e. eairlink.com)  
Example: if *MODEMNAME=mymodem and *DOMAIN=eairlink.com, then the modem's fully  
qualified domain name is mymodem.eairlink.com.  
Automatically Generated Names:  
#I3 - The ESN/IMEI will be used as the name.  
#NETPHONE - The phone number will be used as the name.  
Note: Each modem using IP Manager needs a unique name. Two modems cannot  
be called “mymodem”. One could be “mymodem1” with the other as “mymo-  
dem”.  
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AT Commands: PPP/Ethernet  
PPP/Ethernet  
This group includes commands specific to PPP or Ethernet connections between the Raven X and a  
connected device.  
FIGURE 1. Common : PPP/Ethernet  
*HOSTAUTH=n  
Host Authentication Mode: Use PAP or CHAP to request the user login and password during PPP or  
CHAP negotiation on the host connection. The username and password set in *HOSTUID and  
*HOSTPW will be used.  
n=0 : Disable PAP or CHAP request (Default).  
n=1 : PAP and CHAP.  
n=2 : CHAP  
*HOSTNETMASK=n.n.n.n  
Subnet mask for the host interface. Allows communication with a subnet behind the host inter-  
face.  
n.n.n.n = subnet mask, example 255.255.255.0  
*HOSTPEERIP=d.d.d.d  
Set or query the IP address that can be used to directly contact the Raven X once a EV-DO  
connection is established. If this value is not specified, 192.168.13.31 will be used.  
d.d.d.d=local or peer IP of modem  
Note: This is not normally used nor needed by user applications.  
*HOSTPRIVIP=d.d.d.d  
Set or query the private IP address that is to be negotiated by the EV-DO connection if  
*HOSTPRIVMODE =1.  
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AT Commands: PPP/Ethernet  
d.d.d.d=IP Address  
*HOSTPRIVMODE=n  
Set or query whether a private or public (network) IP is to be used when the Host initiates a  
EV-DO connection to the modem.  
n=0 : Public (network) IP Mode: When the Host initiates a PPP connection, the host will be given the  
network IP address that was obtained from Verizon while registering on the network. If the network  
issues a new IP address, the EV-DO connection will be closed (since the IP address has changed) and  
has to be re-initiated. (default).  
n=1 : Private IP Mode: When the Host initiates a EV-DO connection, the host will be given the IP  
address specified in *HOSTPRIVIP. The modem will then perform 1 to 1 NAT-like address translation,  
which shields the Host from network IP changes.  
*HOSTPW=string  
Host Password for PAP, or CHAP, or PPPoE.  
string=password  
*HOSTUID=string  
Host User ID for PAP, or CHAP, or PPPoE.  
string=user id (up to 64 bytes)  
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AT Commands: PassThru  
PassThru  
PassThru Mode is used to communicate directly to the Raven X’s internal hardware.  
Caution: While the modem is in PassThru mode, ALEOS is disabled. If you need  
to connect to the Raven X while it is in PassThru mode, you will need to do so  
with a terminal application. Not all commands are available while the modem is in  
PassThru mode.  
FIGURE 1. Common : PassThru  
*CSX1=n  
n=0 : Data will be passed to the host.  
n=1 : PASSTHRU mode will echo all host received data and will not pass the data to the modem while  
the modem is not asserting DCD.  
Note: If the modem is asserting DCD, data will be passed from the host to the modem as it  
normally is when *CSX1=0.  
*PTINIT=string  
Any AT Command string to be passed to the OEM module before entering PASSTHRU mode,  
e.g. AT&S1V1, etc.  
string=AT command(s)  
*PTREFRESH=n  
Number of minutes of inactivity in PASSTHRU mode to resend the *PTINIT string to the  
hardware module.  
n=1-255 minutes  
n=0 : Disabled  
*RESETPERIOD=n  
In PASSTHRU mode, modem will be reset after this period if no data has been sent or  
received. Value is in hours.  
n=1-255 hours  
n=0 : Disabled  
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AT Commands: PassThru  
\APASSTHRU  
Caution: This mode is not available through the remote AT telnet server. You will need to  
connect to the Raven X with it connected directly to your computer.  
Sets the modem operation to pass through mode. This mode will pass any characters received  
on the Ethernet port directly to the internal hardware module and output any characters from  
the internal hardware module out the Ethernet port. This allows direct access/configuration of  
the hardware module. Once this mode is entered, the unit must be physically reset to return to  
normal operation.  
This command is not available in Wireless Ace.  
Note: It may take up to 30 seconds for the hardware module to respond after CONNECT is  
output.  
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AT Commands: SMTP (including SMS)  
SMTP (including SMS)  
This group includes commands specific to messaging.  
SMS (Short Message Service) is a way to send messages via Verizon’s cellular network.  
Caution: Your account with Verizon may not support message sending with SMS.  
FIGURE 1. Common : SMTP  
*SMTPADDR=name]  
Specify the IP address or Fully Qualified Domain Name (FQDN) of the SMTP server to use.  
d.d.d.d=IP Address  
name=domain name  
Maximum: 40 characters.  
*SMTPFROM=email  
Sets the email address from which the SMTP message is being sent.  
email= email address  
Maximum: 30 characters.  
*SMTPSUBJ=subject  
Allows configuration of the default Subject to use if one isn't specified in the message by providing a  
“Subject: xxx” line as the initial message line.  
subject= SMTP message subject  
*SMTPUSER=user  
The email account username to authenticate with the SMTP server (*SMTPADDR) for sending email.  
user= username  
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AT Commands: SMTP (including SMS)  
Maximum: 40 characters.  
Note: Not required to use SMTP settings but may be required by Verizon.  
Messaging related AT Commands not Available through Wireless Ace  
*NETSMS2EMAIL=n  
Specify the SMS/E-mail server number. This maybe necessary to send an SMS message to an  
email address .  
n=SMS/E-mail server  
*SMTPSEND=[email][body]  
Sends an email to the address specified, followed by the body of the email message.  
email= email address  
body= message body  
The email message is terminated and sent by entering a . or Ctrl-Z on an empty line.  
See also *SMTPSUBJ, *SMYPFROM, and *SMTPADDR.  
*SMTPSTATUS?  
Returns the status of the last issued SMTP message (*SMTPSEND). If no status is available 0  
is returned. Once read, the status is cleared out.  
The status codes returned come from the SMTP server to which that the modem sent the  
request. Unless the receiving server is not standard, they follow the RFC for SMTP.  
Example: 354 = send in progress, 250 = sent ok.  
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AT Commands: Other  
Other  
The commands in this group are not specific to the other group categories.  
The commands displayed in Wireless Ace and the results of those commands depends on the  
model of the modem.  
FIGURE 1. Common : Other  
DAE=n  
Disable AT Escape Sequence detection.  
n=0 : Enable +++ AT escape sequence detection.  
n=1 : Disable +++ AT escape sequence detection.  
*DATZ=n  
Enables or disables reset on ATZ.  
n=0 : Normal Reset (Default)  
n=1 : Disable Reset on ATZ  
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AT Commands: Other  
*IPPING=n  
Set the period to ping (if no valid packets have been received) a specified address (*IPPIN-  
GADDR) to keep the modem alive (online).  
n=15-255 minutes  
n=0 : Disable pinging (default)  
15 minutes is the minimum interval which can be set for Keepalive.  
See also *MINXMIT which can override this value.  
*IPPINGADDR=[d.d.d.d][name]  
Set the IP address or valid internet domain name for the Raven X to ping to keep itself alive  
(online). *IPPING must to be set to a value other than 0 to enable pinging.  
d.d.d.d=IP address  
name= domain name  
*MSCIUPDADDR=name[/port]  
Modem Status Update Address - where Name/Port is the domain name and port of the  
machine where the modem status updates will be sent. The Raven X's status parameters are  
sent in an XML format.  
name=domain name  
port=port  
*MSCIUPDPERIOD=n  
Modem Status Update Period - where n defines the update period in seconds.  
n=1-255 seconds  
n=0 : Disabled.  
*NETWDOG=n  
Network connection watchdog: The number of minutes to wait for a network connection. If no  
connection is established within the set number of minutes, the Raven X resets.  
n=minutes Default = 20 min.  
n=0 : Disabled.  
*SNMPCOMMUNITY=n  
The SNMP Community String acts like a password to limit access to the modem’s SNMP data.  
n=a string of no more than 20 characters (default = public).  
*SNMPPORT=n  
This controls which port the SNMP Agent listens on.  
n=1-65535  
n=0 : SNMP is disabled.  
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AT Commands: Other  
*SNMPSECLVL=n  
Selects the security level requirements for SNMP communications as follows:  
n=0 : No security required. SNMPv2c and SNMPv3 communications are allowed.  
n=1 : Authentication equivalent to “authNoPriv” setting in SNMPv3. SNMPv3 is required to do authen-  
tication, SNMPv2c transmissions will be silently discarded.  
n=2 : Authentication and encryption, equivalent to “authPriv”' setting in SNMPv3. SNMPv3 is required  
to do authentication and encryption, SNMPv2c and SNMPv3 authNoPriv transmissions will be silently  
discarded. Messages are both authenticated and encrypted to prevent a hacker from viewing its contents.  
*SNMPTRAPDEST=host/[port]  
Controls destination for SNMP Trap messages.  
host=IP address  
port=TCP port  
If port is 0 or host is empty, traps are disabled.  
Traps are sent out according to the SNMP security level (i.e. if the security level is 2, traps will  
be authenticated and encrypted). Currently, the only trap that can be generated is linkup.  
*SNTP=n  
Enables daily SNTP update of the system time.  
n=0 : Off  
n=1 : On  
*SNTPADDR=[d.d.d.d][name]  
SNTP Server IP address, or fully-qualified domain name, to use if *SNTP=1.  
d.d.d.d=IP  
name=domain name  
If blank, time.nist.gov is used.  
*TELNETTIMEOUT=n  
Telnet port inactivity time out.  
n=minutes  
By default, this value is set to close the AT telnet connection if no data is received for 2 min-  
utes.  
*TPORT=n  
Sets or queries the port used for the AT Telnet server. If 0 is specified, the AT Telnet server will  
be disabled. The default value is 2332. .  
n=1-65535  
n=0 : Disabled.  
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AT Commands: Friends  
Friends  
Friends Mode can limit access to the Raven X from Verizon’s network and the Internet. Friends  
Mode is a basic firewall.  
Note: Friends mode does not block any traffic from the cellular network, wanted or  
not. Friends Mode will only prevent the Raven X from receiving data from those  
not on the Friends List. It does not prevent data from traversing the network to the  
modem which may billable traffic.  
Caution: If you are using Friends Mode you will not be able to use Wireless Ace  
remotely or Telnet to the modem unless you are contacting the modem from one of  
the configured IP addresses.  
FIGURE 1. Common : Friends  
FM=n  
Friends Mode - Only allow specified IPs to access the Raven X.  
n=0 : Disable Friends mode  
n=1 : Enable Friends mode - Only packets from friends will be accepted (see below); packets from other  
IP addresses are ignored.  
Fn=[d.d.d.d]  
Friends mode IP address.  
n=0 - 9 Friends list index .  
d.d.d.d =IP address  
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AT Commands: Friends  
255 = allow any number 0-255  
Example: 166.129.2.255 allows access by all IPs in the range 166.129.2.0-166.129.2.255.  
ATF? will return a list of all the current Fn settings.  
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AT Commands: Logging  
Logging  
This group includes commands specific to the internal log.  
Caution: Logging is intended for diagnostic purposes only. Extensive use of log-  
ging features can cause degraded modem performance.  
The commands displayed in Wireless Ace and the results of those commands depends on the  
model of the modem.  
FIGURE 1. Logging  
*DBGCOMMLVL=n  
Set the logging level for the host or module COM port.  
n=0 : No logging  
n=1 : Host COM  
n=2 : Module COM  
*DBGDHCPLVL=n  
Enable or disable internal DHCP logging.  
n=0 :  
n=1 :  
*DBGETHLVL=n  
Sets the logging level for the Ethernet port.  
n=0 :  
n=1 :  
n=2 :  
*DBGIPLVL=n  
Sets the logging level for the IP subsystem.  
n=0 : No logging  
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AT Commands: Logging  
n=1 : Log errors (i.e. invalid/corrupt packets, etc.).  
n=2 : Log the header of all received packets. Note that this can quickly exhaust available space for the  
event log.  
n=3 : Log the header of all received and sent packets. Note that this can quickly exhaust available space  
for the event log.  
*DBGPPPLVL=n  
Sets the logging level for the PPP stack.  
Enables logging at different levels of detail.  
n=0 : No logging  
n=1 : Log client events (default)  
n=2 : Log server events  
n=3 : Log client and Server events  
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AT Commands: Telemetry and Addr List (Address List)  
Telemetry and Addr List (Address List)  
Modbus, commonly used with telemetry devices, allows a connection via serial port to the modem  
(page 29). Telemetry and Addr List commands are only used when the modem is in one of the  
Modbus start-up modes.  
FIGURE 1. Telemetry  
FIGURE 2. Addr List (detail)  
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AT Commands: Telemetry and Addr List (Address List)  
FIGURE 3. Addr List  
IPL=n  
IP List Dial  
This allows access the Modbus IP list using the first two digits of the dial string. Example:  
ATDT1234567 would go to ID "12" on the Modbus list and use the associated IP as the destination.  
n=0 : Disabled  
n=1 : Enabled  
MLISTid=d.d.d.d  
This command is configured by the fields avaialble in the Addr List group.  
Enters an ID and IP address into the Modbus List. ID is a decimal value (1 to 100).  
id=ID  
d.d.d.d=IP or name adresse  
MLISTXhexid=d.d.d.d  
This command is configured by the fields avaialble in the Addr List group.  
Enters an ID and IP address into the Modbus List. ID is a hexadecimal value (0 to 64).  
hexid=ID  
d.d.d.d=IP or name adresse  
MVLEN=n  
Modbus Variant ID Length: Length of the RTU ID in a modbus-variant protocol, in bytes.  
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AT Commands: Telemetry and Addr List (Address List)  
n=1 This parameter is used to define the length of the RTU ID in Modbus-like protocol data  
packets.  
n=2 This parameter is used when the when the MD is set to hex 63.  
MVMSK=hh  
Modbus Variant ID Mask: Byte hex mask to use when extracting the ID. Specify which bits in  
the ID field to use. This parameter is used when the when the Mode Default (MD) is set to hex  
63.  
hh=hex value 00 - no mask, all 8 bits (default)  
0F - only the low order 4 bits  
MVOFF=n  
Modbus (variable mode) Offset : Indicates the offset in the data of where the Modbus ID  
starts.  
n= 0 - 255  
MVOPT=n  
Modbus Variant Option: Sets various behavioral options when dealing with a Modbus-variant  
protocol. This parameter is used when the when MD is set to hex 63.  
n=0 : No special action (Default).  
n=1 : Skip leading zeroes in Modbus packets.  
Cannot be configured in Wireless Ace.  
MVTYP=n  
Modbus Variant Type: The data-type of the RTU ID in a modbus-variant protocol. This  
parameter is used to define the data-type of the RTU ID in Modbus-like protocol data packets.  
This parameter is used when MD is set to 63.  
n=0 : Binary (Default)  
n=1 : ASCII Hex  
n=2 : ASCII Decimal  
RKEY=n  
Radio Transceiver Keying.  
n=0 : Off (Default)  
n=1 : On  
Enable/disable MDS Radio transceiver keying. Radio keying is designed to assert CTS when a  
packet is received, delay the time as specified, send the data out the serial port, wait the same  
amount time, drop CTS. This way, the CTS signal can be used to key a transmitter on and give  
it time to reach its power level before data is sent to it. Delay interval is specified in S221.  
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AT Commands: Telemetry and Addr List (Address List)  
Commands in other groups associtated with Telemetry  
Only the settings associated with telemetry are explained in this section.  
MDn  
This command can be found in the UDP group.  
Set to the appropriate start up mode for your telemetry configuration.  
FIGURE 4. MD menu  
n=03 : UDP  
n=13 : Modbus ASCII  
n=23 : Modbus RTU  
n=33 : BSAP  
n=63 : Variable Modbus  
n=73 : Reliable UDP  
n=83 : UDP Multicast  
S53=[method][d.d.d.d][/ppppp] and *DPORT=n  
These commands are in the Misc group.  
FIGURE 5. S53 and *DPORT  
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AT Commands: Telemetry and Addr List (Address List)  
Destination Address  
For the remote Ravens, set the destination address to the IP address or domain name (if you are  
using IP Manager with a dynamic IP) of the host Raven.  
Destination Port and *DPORT  
The destination port (S53) for the Raven at the host needs to match the device port in use on all the  
Ravens at the remote sites (*DPORT), and the destination port (S53) for all the Ravens at the  
remote sites need to match the device port in use on the Ravens at the host (*DPORT).  
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AT Commands: CDMA/EV-DO  
CDMA/EV-DO  
This group includes commands specific to CDMA/1x and EV-DO.  
FIGURE 1. CDMA/EV-DO  
+CTA=n  
Inactivity timer, in seconds.  
n=seconds (maximum 20 seconds)  
n=0 : Allows the Verizon network to determine the inactivy timer.  
Typical network settings cause a link to go dormant after 10 to 20 seconds of inactivity, no  
packets transmitted or received. This time can be shortened to release the physical RF link  
sooner when the application only transmits short bursts.  
$QCMIP=n  
Mobile IP (MIP) Preferences.  
n=0 : Disabled, SIP only  
n=1 : MIP preferred  
n=2 : MIP only  
On a Mobile IP network, a device connects to the network using PPP. During the negotiation  
process the Raven X is NOT required to present a username and password to authenticate  
because the authentication parameters are stored in the modem itself.  
Note: Your account with Verizon may not support Mobile IP.  
~NAMLCK=nnnnnn  
The NAMLCK is the modem's 6-digit OTSL (One Time Subsidy Lock), MSL (Master Subsidy Lock), or  
SPC (Service Provisioning Code). Verizon will provide the unlock code.  
nnnnnn=6 digit unlock code  
If the number is accepted by the modem, the OK result code is returned. If the number is  
rejected, the ERROR result is returned. If three successive Errors are returned, the modem  
must be reset to allow any further attempts.  
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AT Commands: CDMA/EV-DO  
Caution: The modem permits 99 failures of this command during its lifetime. After  
that, the modem becomes permanently disabled.  
*EVDODIVERSITY=n  
EV-DO Diversity allows two antennas to provide more consistent connection.  
n=0 : Disabled (Default).  
n=1 : Allow  
CDMA and EV-DO related AT Commands not Available through Wireless Ace  
Note: You will need to put the modem in PassThru mode to use many of these com-  
mands and are reliant on the model number of your modem. Commands which  
begin with an * (asterisk) do not require PassThru.  
Indicates PRL update schedule.  
n=1-255  
n=0 : Disabled  
*PROVISION=[MSL],[MDN/MIN],[SID],[NID]  
Caution: It is recommended to use the Setup Wizard for Verizon to provision the modem.  
Provision the modem with the lock code and phone number.  
MSL=master lockcode  
MDN/MIN= phone number  
SID=system ID*  
NID=network ID*  
*Verizon may not support this function.  
*PROVISION2=[MSL],[MDN],[MIN],[SID],[NID]  
A second set of modem provision parameters, when the MDN and MIN (MSID) are different or “split”.  
MSL=master lockcode  
MDN/MIN= phone number  
SID=system ID*  
NID=network ID*  
*SID and NID are optional, however if you include SID you must include NID.  
~NAMVAL=nam[,num,min,sid,nid]  
Write account activation data. C310 only.  
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AT Commands: CDMA/EV-DO  
nam=0  
num=phone number  
min=second number  
sid=0 or the system ID  
nid=63355 or the network ID  
Following writing the values, the modem must be reset.  
Note: If ~NAMLCK has not been successfully executed, the modem returns ERROR.  
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APPENDIX D  
Simple Network Management  
Protocol (SNMP)  
The Raven X can be configured as an SNMP agent and supports SNMPv2c and SNMPv3.  
SNMP Overview  
The Simple Network Management Protocol (SNMP) was designed to allow remote management  
and monitoring of a variety of devices from a central location. The SNMP management system is  
generally composed of agents (such as your Raven X, a router, a UPS, a web server, a file server, or  
other computer equipment) and a Network Management Station (NMS) which monitors all the  
agents on a specific network. Using the management information base (MIB), an NMS can include  
reporting, network topology mapping, tools to allow traffic monitoring and trend analysis, and  
device monitoring.  
Authentication ensures SNMP messages coming from the agent, such as the Raven X, have not  
been modified and the agent may not be queried by unauthorized users. SNMPv3 uses a User-  
Based Security Model (USM) to authenticate and, if desired or supported, message encryption.  
USM uses a user name and password specific to each device.  
Management Information Base (MIB)  
The management information base (MIB) is a type of database used to compile the information  
from the various SNMP agents. Reports from various agents, such as the Raven X, are sent as data  
in form designed to be parsed by the NMS into its MIB. The data is hierarchical with entries  
addressed through object identifiers.  
SNMP Traps  
SNMP traps are alerts that can be sent from the managed device to the Network Management Sta-  
tion when an event happens. Your Raven X is capable of sending the linkUp trap when the network  
connection becomes available.  
Raven X SNMP Configuration  
To configure your Raven X to work as an SNMP agent, you can use either Wireless Ace, or a termi-  
nal connection to configure the modem using AT commands. In Wireless Ace, the SNMP com-  
mands are all on the Other menu option.  
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Simple Network Management Protocol (SNMP)  
There are only three commands to set for SNMP in the Raven X: the listening port, the security  
level, and the trap destination.  
Listening Port  
*SNMPPORT sets the port for the SNMP agent to listen on. If set to zero, default, SNMP is dis-  
abled.  
FIGURE 1. Wireless Ace: *SNMPPORT  
Note: SNMP generally uses port 161, however most Internet providers (including  
cellular) block all ports below 1024 as a security measure. You should be able to  
use a higher numbered port such as 10161.  
Security Level  
*SNMPSECLVL sets the security level and which version of SNMP communications are used.  
FIGURE 2. Wireless Ace: *SNMPSECLVL  
0 - No security required. SNMPv2c and SMNPv3 communications are allowed.  
1 - Authentication required. SNMPv3 is required to do authentication and SNMPv2c transmis-  
sions will be silently discarded. Authentication is equivalent to the authNoPriv setting in  
SNMPv3.  
2 - Authentication required and messages are encrypted. SNMPv3 is required to do authentica-  
tion. SNMPv2c and SNMPv3 authNoPriv transmissions will be silently discarded. Authentica-  
tion and encryption is equivalent to the authPriv setting in SNMPv3.  
User Name and Password  
The user name is 'user'. The user name cannot be changed. The Raven X's password is used as the  
SNMP password (default is '12345').  
Note: The eight-character password requirement for SMNPv3 is not enforced by  
the Raven X's Agent to allow the default password to function. Your SNMP  
administrator or MIS may require you to change to a more secure and/or longer  
password.  
To change the password in the Raven X, select Modem from the top menu line in Wireless Ace.  
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Simple Network Management Protocol (SNMP)  
FIGURE 3. Wireless Ace: Changing the Raven X Password - Menu Option  
The current password will be pre-entered. As you type the new password and confirm it, the char-  
acters you type will be obscured by “x”. For the password, you can use numbers, letters, and/or  
punctuation.  
Caution: The password is case sensitive.  
“drowssaP” is not the same as “drowssap”.  
Trap Destination  
*SNMPTRAPDEST needs to be set with the destination IP and port. If either are set to zero or  
empty, SNMP traps are disabled.  
FIGURE 4. Wireless Ace: *SNMPPORT  
Note: Traps are sent out according to the SNMP security level (i.e. if the security  
level is 2, traps will be authenticated and encrypted). Currently, the only trap sup-  
ported is LinkUp.  
Community String  
The community string is configurable. The default is “public”.  
FIGURE 5. Wireless Ace: *SNMPPORT  
SNMP MIB Definition for AirLink  
AIRLINK-MIB DEFINITIONS ::= BEGIN  
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Simple Network Management Protocol (SNMP)  
IMPORTS  
ObjectName FROM SNMPv2-SMI  
MODULE-COMPLIANCE FROM SNMPv2-CONF;  
org OBJECT IDENTIFIER ::= { iso 3 }  
dod OBJECT IDENTIFIER ::= { org 6 }  
internet OBJECT IDENTIFIER ::= { dod 1 }  
private OBJECT IDENTIFIER ::= { internet 4 }  
enterprises OBJECT IDENTIFIER ::= { private 1 }  
airlink OBJECT IDENTIFIER ::= { enterprises 20542 }  
general OBJECT IDENTIFIER ::= { airlink 1 }  
common OBJECT IDENTIFIER ::= { airlink 2 }  
status OBJECT IDENTIFIER ::= { airlink 3 }  
gps OBJECT IDENTIFIER ::= { airlink 4 }  
-- GENERAL --  
phoneNumber OBJECT-TYPE  
SYNTAX DisplayString (SIZE (10))  
MAX-ACCESS read-only  
STATUS current  
::= { general 1 }  
deviceID OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { general 2 }  
electronicID OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { general 3 }  
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Simple Network Management Protocol (SNMP)  
modemType OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { general 4 }  
aleosSWVer OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { general 5 }  
aleosHWVer OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { general 6 }  
modemSWVer OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { general 7 }  
modemHWVer OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { general 8 }  
-- COMMON --  
date OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { common 1 }  
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Simple Network Management Protocol (SNMP)  
otaProgrammingEnable OBJECT-TYPE  
SYNTAX INTEGER {  
disabled(0),  
enabled(1) }  
MAX-ACCESS read-only  
STATUS current  
::= { common 2 }  
devicePort OBJECT-TYPE  
SYNTAX INTEGER(0..65535)  
MAX-ACCESS read-only  
STATUS current  
::= { common 3 }  
netUID OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { common 4 }  
netPW OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { common 5 }  
requestPAP OBJECT-TYPE  
SYNTAX INTEGER {  
no(0),  
yes(1) }  
MAX-ACCESS read-only  
STATUS current  
::= { common 6 }  
destinationAddress OBJECT-TYPE  
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Simple Network Management Protocol (SNMP)  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { common 7 }  
destinationPort OBJECT-TYPE  
SYNTAX INTEGER(0..65535)  
MAX-ACCESS read-only  
STATUS current  
::= { common 8 }  
serialPortSettings OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { common 9 }  
serialPortFlowControl OBJECT-TYPE  
SYNTAX INTEGER {  
none(0),  
hardware(2),  
software(4) }  
MAX-ACCESS read-only  
STATUS current  
::= { common 10 }  
-- STATUS --  
ipAddress OBJECT-TYPE  
SYNTAX IpAddress  
MAX-ACCESS read-only  
STATUS current  
::= { status 1 }  
netState OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
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Simple Network Management Protocol (SNMP)  
STATUS current  
::= { status 2 }  
netChannel OBJECT-TYPE  
SYNTAX INTEGER  
MAX-ACCESS read-only  
STATUS current  
::= { status 3 }  
rssi OBJECT-TYPE  
SYNTAX INTEGER(-125..-50)  
MAX-ACCESS read-only  
STATUS current  
::= { status 4 }  
serialSent OBJECT-TYPE  
SYNTAX INTEGER  
MAX-ACCESS read-only  
STATUS current  
::= { status 5 }  
serialReceived OBJECT-TYPE  
SYNTAX INTEGER  
MAX-ACCESS read-only  
STATUS current  
::= { status 6 }  
hostMode OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { status 7 }  
powerMode OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
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Simple Network Management Protocol (SNMP)  
STATUS current  
::= { status 8 }  
fixObtained OBJECT-TYPE  
SYNTAX INTEGER {  
no(0),  
yes(1) }  
MAX-ACCESS read-only  
STATUS current  
::= { gps 1 }  
satelliteCount OBJECT-TYPE  
SYNTAX INTEGER  
MAX-ACCESS read-only  
STATUS current  
::= { gps 2 }  
latitude OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { gps 3 }  
longitude OBJECT-TYPE  
SYNTAX DisplayString  
MAX-ACCESS read-only  
STATUS current  
::= { gps 4 }  
END  
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APPENDIX E  
PPPoE: Point to Point Protocol over  
Ethernet  
PPPoE (Point-to-Point Protocol over Ethernet) allows a point-to-point connection while using  
Ethernet. Just like the dial up protocol on which it is based, PPPoE uses traditional username and  
password authentication to establish a direct connection between two Ethernet devices on a net-  
work (such as your Raven X and your computer or router).  
Application examples for PPPoE with your Raven X:  
Backup connectivity solution for your network  
Password restricted Internet connection  
Individualized Internet connection on a LAN  
PPPoE (PPP over Ethernet) Configuration  
You only need to configure a PPPoE connection on your computer if you will be  
connecting from the computer to the Raven X on a LAN sharing the same subnet.  
You may need to use Private Mode in the modem to configure its IP address to be  
available on the LAN.  
Note: If you are using the Raven X connected to a router as a back up Internet con-  
nection for your network, you should configure the router to use the PPPoE con-  
nection and not the individual computers. Only one computer, router, or other  
network device at a time can connect to the Raven X using PPPoE.  
To configure a PPPoE connection on Microsoft Windows XP, 2000 or NT, you will need adminis-  
trator privileges to the computer you are configuring or access granted by an administrator on the  
network to add/remove devices to your computer.  
Configuring your Raven X for PPPoE  
Connect your Raven X directly to your computer or to a hub to which your computer is also con-  
nected .  
1.  
2.  
Start Wireless Ace: Start > All Programs > AirLink Communications > Wireless Ace 3G >  
Wireless Ace 3G  
a. Click the Connect button and select UDP. Enter the IP address and password (the default IP  
is 192.168.13.31 and the default password is 12345).  
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PPPoE: Point to Point Protocol over Ethernet  
FIGURE 1. Wireless Ace: Connect  
b. When Wireless Ace has connected to your Raven X, from the groups on the left, select PPP/  
Ethernet under Common.  
FIGURE 2. Wireless Ace: PPP/Ethernet  
2 - Chap  
User Name (encrypted)  
Password (encrypted)  
2 - Enabled/LAN  
Note: Wireless Ace shows the existing values for *HOSTUID and *HOSTPW  
encrypted and character padded.  
Configure *HOSTAUTH, *HOSTUID, and *HOSTPW.  
3.  
a. Change *HOSTAUTH to 2.  
b. Enter a username for *HOSTUID for the PPPoE connection.  
c. Enter a password for *HOSTPW for the PPPoE to connection.  
If you leave *HOSTUID and *HOSTPW blank, any computer or device can con-  
nect to the Raven X using PPPoE.  
Configure *MODEMNAME.  
Optional  
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PPPoE: Point to Point Protocol over Ethernet  
PPPoE connections can use a Service Name to differentiate PPPoE devices. You can use Wireless  
Ace to give your Raven X a name.  
a. In Wireless Ace, select Dynamic IP from the groups on the left.  
b. Enter a name for *MODEMNAME, such as Raven X or the ESN.  
FIGURE 3. Wireless Ace: *MODENMNAME  
AirLink Modem  
The name you choose will not affect the connection but may need to be configured  
in PPPoE settings for the router, device or computer you will be connecting to your  
Raven X.  
Write the configured settings to your Raven X.  
4.  
a. Click the Write button on the tool bar of Wireless Ace and wait for the message “Write Suc-  
cessful” to appear in the status bar.  
FIGURE 4. Wireless Ace: Write  
b. Press the modem Reset button on the front of the modem. Wait until the modem Network  
indicator is lit and the modem has once again registered on the network.  
FIGURE 5. Raven X Reset Button  
Configuring a PPPoE Connection in Windows  
Create a new network connection.  
1.  
a. Select Start > Connect To > Show All Connections. This will open the Network Connec-  
tions window.  
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PPPoE: Point to Point Protocol over Ethernet  
FIGURE 6. Show All Connections  
b. Select Create a New Connection under Network Tasks in the menu area on the left. Select  
Next to start installing and configuring the PPPoE connection.  
FIGURE 7. Network Connections  
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FIGURE 8. New Connection  
c. Select Connect to the Internet and then select Next.  
FIGURE 9. Connection Type  
d. Select Set up my connection manually and then select Next.  
FIGURE 10. Preparing the Internet Connection  
e. Select Connect using a broadband connection... and select Next.  
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PPPoE: Point to Point Protocol over Ethernet  
FIGURE 11. Internet Connection  
f. Type in a name for the connection, such as AirLink PPPoE Connection. Select Next.  
PPPoE  
The name provided here will not effect the connection in any way. It is only a  
label for the icon. It can be the name of your Wireless Service Provider (Verizon),  
your modem (Raven X), or any other designation for the connection.  
FIGURE 12. Connection Name  
AirLink PPPoE Connection  
Optional: If you have multiple users configured for your computer, you may be prompted for  
Connection Availability. If you select My use only, the account currently logged on will be the  
only one able to use this DUN connection.  
g. Enter the user name and password you configured for *HOSTUID and *HOSTPW above.  
If you want to allow others to use the same login for the modem, select Use this account name  
and password... Select Next to continue.  
FIGURE 13. Account Information  
Same as *HOSTUID configured earlier  
Same as *HOSTPW configured earlier  
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PPPoE: Point to Point Protocol over Ethernet  
h. If you want to add a shortcut for this connection to your desktop, check Add a shortcut...  
Select Finish to exit the Network Connection Wizard.  
FIGURE 14. Finish  
Configure the connection.  
2.  
After you complete the New Connection Wizard, there are a few more things you will want to con-  
figure in the connection.  
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PPPoE: Point to Point Protocol over Ethernet  
FIGURE 15. Connect  
a. When the Connect window opens, select Properties.  
Optional: On the General tab, if you gave the modem a name with *MODEMNAME above,  
you can type in that name as the Service Name.  
FIGURE 16. Connection Properties  
Same as *MODEMNAME configured earlier  
b. Select Networking. Select Settings. Remove the checks from all three PPP settings. Select  
OK.  
FIGURE 17. Connection Properties - PPP Settings  
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PPPoE: Point to Point Protocol over Ethernet  
Optional: You may want to check the Options tab and change the settings for applications you  
might be using. The default options are generally applicable for most uses.  
c. Unless specifically directed to do so by Support or your network administrator, you should  
not need to make any changes to the options on the Networking, Security, or Advanced tabs.  
Connecting to the Internet with PPPoE  
Now the PPPoE connection can be run and a data connection can be established.  
Connect your computer and the modem to the same local network using a hub or a switch.  
1.  
2.  
Note: It is not recommended to connect your computer directly to the modem with-  
out a local network.  
Start the PPPoE by Start > Connect To > AirLink PPPoE (or whatever you named the con-  
nection). It will be listed on your Network Connections window under the heading Broadband.  
FIGURE 18. MS Windows XP: Connect  
Same as *HOSTUID configured earlier  
Same as *HOSTPW configured earlier  
a. Enter the User name and Password you configured for *HOSTUID and *HOSTPW above.  
b. Select Connect to connect to the modem and the Internet. When you’re connected, an icon  
should appear in the system tray showing the connection status.  
FIGURE 19. MS Windows XP: Connect  
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PPPoE: Point to Point Protocol over Ethernet  
Configuring your router for PPPoE with the Raven X  
If your network router has PPPoE discovery, the Raven X will be discovered on the intranet through  
PPPoE discovery process, which uses broadcast Ethernet packets. Once found, the Raven X can be  
designated as the primary or failover connection.  
Your network router should be configured to make a PPPoE connection using the username and  
password configured with *HOSTUID and *HOSTPW, and the service name configured with  
*MODEMNAME (optional). It should also be configured to re-route packets through the connec-  
tion with the Raven X.  
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APPENDIX F  
Windows Dial-up Networking (DUN)  
Dial-up Networking (DUN) allows a computer or other device to use the serial port on your Raven  
X to connect to the Internet or private network using PPP just like an analog modem using a stan-  
dard phone line.  
Note: The Setup Wizard is the preferred method to install a modem driver and con-  
figure PPP for your modem. Use the instructions here only if you do not have the  
Setup Wizard available.  
Using the Setup Wizard, if do not need to activate your modem, you can select just  
Setup a DUN Connection from the opening menu to install the driver and set up  
DUN. Follow the instructions in the Quick Start Guide to install DUN with the  
Setup Wizard.  
Microsoft Windows XP is used in the examples below. The modem driver installation and DUN  
setup and configuration is similar in Microsoft Windows products. Examples are not provided here  
for installing the driver or configuring DUN for any other operating system.  
Caution: To install any driver on your computer, you may need to be logged in as  
Administrator or have Administrator privileges for your login.  
Installing the Modem Driver in Microsoft Windows  
Standard installations of Microsoft Windows XP and 2000 include a generic modem driver which  
will work with your Raven X.  
Connect the Raven X.  
1.  
2.  
a. Connect the modem to the computer with the DB-9 cable.  
b. Plug in the AC adapter, connect the antenna(s) and power on the modem.  
Install the driver.  
a. Select Start > Control Panel > Phone and Modem Options (in Classic View).  
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Windows Dial-up Networking (DUN)  
FIGURE 1. Phone and Modem Options  
b.In the Phone And Modem Options dialog box. Select the Modems tab. Select Add.  
FIGURE 2. Modems  
FIGURE 3. Install New Modem  
c. Check Don’t detect my modem; I will select it from a list and select Next.  
d. Select (Standard Modem Types) from the Manufacturers column, select Standard 33600  
bps Modem from the Models column, and select Next.  
Note: If you have the speed for your modem configured as something other than  
the default, use the Standard Modem that matches the speed you configured.  
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Windows Dial-up Networking (DUN)  
FIGURE 4. Modem Driver  
e. Check Selected Ports, select the COM port the modem is connected to (commonly COM1),  
and select Next.  
FIGURE 5. Modem Port  
f. Once the modem driver is installed, select Finish.  
FIGURE 6. Finish  
Configure the driver.  
3.  
a. When you return to the Phone and Modem Options window, you should see the newly  
installed modem “attached to” the correct COM port. Highlight the modem and select Proper-  
ties.  
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Windows Dial-up Networking (DUN)  
FIGURE 7. Modems  
b. Select the Modem tab. Maximum Port Speed should be set to 115200 (default). Select OK  
to exit.  
FIGURE 8. Setting Maximum Port Speed Maximum Port Speed  
c. Select OK again to exit out of the Phone and Modem Options.  
Dial-Up Networking (PPP) Configuration for Microsoft  
Windows  
Once you have a driver for the modem installed on your computer, you can set up and configure  
Dial Up Networking (DUN) to use the modem as your connection to the Internet using PPP.  
Before you start, you will need:  
Administrator privileges to the computer you are configuring or access granted by an adminis-  
trator on the network to add/remove devices to your computer. (Not necessary on Windows 98/  
ME.)  
A wireless user account, password, and access number (obtained from Verizon). May not be  
required.  
Windows COM Port and modem set up for a Standard 33600 Modem (see previous section).  
No other program running on your computer that is using the same COM port (serial port) con-  
figured for your modem.  
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Windows Dial-up Networking (DUN)  
Caution: If you have an existing LAN connection, installing DUN for the modem  
may interfere with the LAN connection. It's recommended to disconnect your  
LAN connection before using a PPP connection with your Raven X.  
Once the DUN connection is initiated, by default, it will take over as the “default  
route” for network communication and specifically for Internet access. If you want  
the two connections to co-exist, you will need to de-select “Use default gateway on  
remote network” (described later) and use the route command in Windows to setup  
routing through the modem properly. This guide does not provide information on  
the route command. You may need to consult with your network administrator to  
properly configure routing.  
Create a new network connection.  
1.  
a. Select Start > Connect > To Show All Connections to open the Network Connections  
window.  
FIGURE 9. Network Connections  
b. Select Create a New Connection under Network Tasks in the menu area on the left. Select  
Next to start installing and configuring the DUN connection.  
c. Select Connect to the Internet and then select Next.  
FIGURE 10. Connection Type  
d. Select Set up my connection manually and then select Next.  
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Windows Dial-up Networking (DUN)  
FIGURE 11. Preparing the Internet Connection  
e. Select Connect using a dial-up modem and select Next.  
FIGURE 12. Internet Connection  
f. Type in a name for the connection, such as AirLink 3G Connection. Select Next.  
The name provided here will not effect the connection in any way. It is only a  
label for the icon. It can be the name of your wireless service provider (Verizon),  
your modem (Raven X), or any other designation for the connection.  
FIGURE 13. Connection Name  
AirLink 3G Connection  
Optional: If you have multiple modems installed on your computer, you may be prompted to  
select the modem to be used. Check Standard 33600 bps Modem and select Next. If you only  
have one modem installed, this option will be omitted.  
g. Type in as the phone number for the modem to dial and select Next.  
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Windows Dial-up Networking (DUN)  
FIGURE 14. Phone Number  
10001  
Optional: If you have multiple users configured for your computer, you may be prompted for  
Connection Availability. If you select My use only, the account currently logged on will be  
the only one able to use this DUN connection.  
h. Generally the modem takes care of the Account Information (User name and Password) for  
the connection, so you can leave these fields blank (unless otherwise instructed by Support).  
If you want to allow others to use the same login for the modem, select Use this account  
name and password... Select Next to continue.  
Caution: If you have a LAN connection to the Internet and select Make this the  
default Internet Connection for the DUN configuration, you will not be able to  
use the LAN to connect to the Internet and may also affect the network connection  
on your computer to the rest of the LAN. Select this option ONLY if the Raven X  
will be your sole network connection.  
FIGURE 15. Account Information  
i. If you want to add a shortcut for this DUN connection to your desktop, check Add a short-  
cut... Select Finish to exit the Network Connection Wizard.  
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Windows Dial-up Networking (DUN)  
FIGURE 16. Finish  
Configure the connection.  
2.  
After you complete the New Connection Wizard, there are a few more things you will want to con-  
figure in the connection.  
a. When the Connect window opens, select Properties.  
FIGURE 17. Connect  
b. Uncheck Use dialing rules. Select Configure, below the Connect using line.  
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Windows Dial-up Networking (DUN)  
FIGURE 18. Modem Properties  
c. Select 115200 as the Maximum speed. Check Enable hardware flow control. Do not  
check any other option. Select OK.  
FIGURE 19. Modem Configuration  
Optional: You may want to check the Options tab and change the settings for applications you  
might be using. The default options are generally applicable for most uses.  
d. Unless specifically directed to do so by Support or your network administrator, you do not  
need to make any changes to the options on the Security tab.  
e. Select Network. Select Settings. Remove the checks from all three PPP settings. Select  
OK.  
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Windows Dial-up Networking (DUN)  
FIGURE 20. Connection Properties - PPP Settings  
f. Select (highlight) Internet Protocol (TCP/IP) and then select Properties. For most configu-  
rations, you will be obtaining the IP address and the DNS server address automatically. Select  
Advanced. Uncheck Use IP header compression. Check Use default gateway... Select OK.  
FIGURE 21. Internet Protocol  
g. Select OK and OK again to return to the Connect window.  
Making a DUN Connection  
Establishing a DUN Connection using AceView  
This guide assumes you have a default installation of AceView.  
Start AceView.  
1.  
Start > All Programs > AirLink Communications > AceView  
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Windows Dial-up Networking (DUN)  
Right-click on the AceView window to open the menu and select Connection Settings.  
2.  
FIGURE 22. AceView: Menu  
a. Select Auto Start in the DUN section.  
b. Select the DUN connection you have already installed on your computer from the drop  
down menu once you select Auto Start (you may only have 1 selection which would be prese-  
lected for you).  
Note: When using the DUN connection, make sure the IP Address is set to the local  
IP address of the modem.  
c. Select Maintain Persistent Connection: When checked, AceView will continually check  
the DUN connection to ensure it is not down. If so, AceView will attempt to connect again.  
d. Click OK.  
FIGURE 23. AceView: Connection Settings  
AceView’s window will show the dynamically updated status of your connection to Verizon as  
well the status of the connection between your computer and your Raven X. .  
Windows 98 and Windows NT  
The direct DUN connection features of AceView are not available in Windows 98 or Windows  
NT.  
Establishing a DUN Connection with Windows Networking  
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Windows Dial-up Networking (DUN)  
Start the DUN session.  
1.  
Start > Connect To > AirLink 3G Connection (or whatever you named the connection).  
FIGURE 24. MS Windows XP: Connect  
For some accounts, you need to enter the User name and Password provided by Verizon for  
the cellular account.  
You can also enter these parameters beforehand using *NETUID and *NETPW  
(refer to the AT Commands, page 47).  
Connect to the network.  
2.  
Select Dial to connect to the modem and the cellular network. When you’re connected, an icon  
should appear in the system tray showing the connection status.  
FIGURE 25. MS Windows XP: Connect  
Note: The speed shown in the connection is the speed between the modem and  
your computer, it is not the speed of the modem’s connection to the Carrier or the  
Internet.  
Note: For DUN connections on a Windows Mobility or other non-personal com-  
puter, the DNS settings may not be configured with the DUN connection. You  
may need to go into the network settings and add DNS servers manually.  
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APPENDIX G  
Warranty Terms and Conditions  
The following terms and conditions ("Warranty Terms") govern the warranty services offered to  
you ("Customer") by AIRLINK COMMUNICATIONS, INC. ("AirLink"), located at 3159 Corpo-  
rate Place, Hayward, CA 94545, in connection with the sale and licensing of AirLink software and  
hardware.  
Warranty Terms  
Standard Software Warranty  
AirLink warrants that the AirLink software ("Software") licensed hereunder will perform in sub-  
stantial conformance to the applicable AirLink software specifications during the warranty period.  
The warranty period is ninety (90) days from the date of delivery of the Software to Customer. Air-  
Link's sole obligation with respect to this express warranty shall be, at AirLink's option, to refund  
the license fee paid by Customer for any defective Software or to replace the Software with Soft-  
ware that substantially conforms to AirLink's applicable software specifications.  
One Year Standard Equipment Warranty  
For a period of one year from delivery, AirLink warrants that the hardware products ("Hardware")  
will meet AirLink's standard specifications and will be free from defects in materials and workman-  
ship.  
Optional Two Year Extended Equipment Warranty  
If Customer has purchased this two-year extended warranty option, for a period of three years from  
delivery, AirLink warrants that the Hardware will meet AirLink's standard specifications and will  
be free from defects in materials and workmanship.  
Optional Four Year Extended Equipment Warranty  
If Customer has purchased this four-year extended warranty option, for a period of five years from  
delivery, AirLink warrants that the Hardware will meet AirLink's standard specifications and will  
be free from defects in materials and workmanship.  
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Warranty Terms and Conditions  
Warranty Conditions  
Remedy  
If under normal use the Software and/or Hardware (collectively, the "Products") prove to have any  
such defect and the Customer notifies AirLink of such defect within the warranty period, AirLink,  
at its option, will either repair or replace the same without charge. The warranty does not apply if  
the serial number label or any warranty voiding label has been removed or if the Product has been  
subjected to physical abuse, improper installation, or modification not authorized by AirLink, or if  
the Product was used in a manner for which it was not intended. Products will be accepted for  
repair or replacement upon written authorization and in accordance with instructions of AirLink.  
Customer will obtain a Return Material Authorization ("RMA") number from AirLink's Customer  
Support, fill out an RMA submission form, and enclose it with the product. Transportation  
expenses associated with returning such Products to AirLink will be borne by Customer. AirLink  
will pay the costs of return transportation of the repaired or replaced Products. Please contact Air-  
Link's support group via email at [email protected] or telephone at 510-781-9760 to obtain an  
RMA number. Products deemed by AirLink to be DOA (dead on arrival) may be returned to Air-  
Link for repair, at AirLink's expense, using the standard RMA procedures.  
WARRANTY DISCLAIMER  
THE WARRANTIES SET FORTH ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES OF  
ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES  
AS TO CONDITION, DESCRIPTION, MERCHANTABILITY, NONINFRINGEMENT OR FIT-  
NESS FOR A PARTICULAR PURPOSE. AIRLINK AUTHORIZED DEALER'S OR CUS-  
TOMER'S SOLE AND EXCLUSIVE REMEDY WILL BE AIRLINK'S OBLIGATION TO  
REPAIR OR REPLACE AS SET FORTH ABOVE. THIS WARRANTY DOES NOT COVER  
PRODUCTS THAT DO NOT CONFORM TO SPECIFICATIONS BECAUSE OF ACCIDENT,  
ALTERATIONS, FAILURE TO FOLLOW INSTRUCTIONS, USE OUTSIDE THE SCOPE OF  
ANY OTHER PROVIDED DOCUMENTATION (E.G., USER GUIDE, INSTALLATION  
GUIDE, QUICK START GUIDE), MISUSE, ABUSE, NEGLECT, FIRE, FLOOD OR ACTS OF  
GOD.  
LIMITATION OF LIABILITY  
AIRLINK WILL IN NO EVENT BE LIABLE TO CUSTOMER OR TO ANY OTHER ENTITY  
WHICH PURCHASES FROM AIRLINK OR USES ANY PRODUCTS SUPPLIED UNDER  
THIS AGREEMENT FOR ANY CLAIM FOR INDIRECT, SPECIAL, RELIANCE, INCIDEN-  
TAL OR CONSEQUENTIAL LOSSES, DAMAGES OR EXPENSES ARISING OUT OF THIS  
AGREEMENT OR ANY OBLIGATION RESULTING THEREFROM FOR THE USE OR PER-  
FORMANCE OF THE PRODUCTS, WHETHER IN AN ACTION BASED ON BREACH OF  
WARRANTY (EXPRESS OR IMPLIED), BREACH OF CONTRACT, DELAY NEGLIGENCE,  
STRICT TORT LIABILITY OR OTHERWISE. AIRLINK'S ENTIRE LIABILITY FOR ANY  
CLAIM ARISING FROM ANY CAUSE WHATSOEVER, WHETHER FOR PRODUCTS  
DELIVERED OR NOT DELIVERED, INCLUDING BUT NOT LIMITED TO THE MANUFAC-  
TURE, SALE, DELIVERY, RESALE, REPAIR IN OR OUT OF WARRANTY, USE OR INABIL-  
ITY TO USE ANY PRODUCTS, EITHER SEPARATELY OR IN COMBINATION WITH ANY  
OTHER GOODS OR EQUIPMENT, WILL IN NO EVENT EXCEED THE LOWER OF THE  
REPAIR OR REPLACEMENT COST OR PURCHASE PRICE OF THE PRODUCT WHICH  
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Warranty Terms and Conditions  
DIRECTLY GIVES RISE TO THE CLAIM. THIS CLAUSE WILL SURVIVE THE FAILURE  
OF ANY EXCLUSIVE REMEDY AND THE EXPIRATION OF THESE WARRANTY TERMS.  
General Conditions  
AirLink shall have the right to assign any or all components of these Warranty Terms without the  
prior written consent of the other party. AirLink shall not be liable to Customer for any alleged  
loss or damages resulting from delays in performance (including for AirLink, loss or damages  
resulting from delivery of the Products being delayed) caused by any act of God, fire, casualty,  
flood, war, failure of public utilities, injunction or any act, exercise, assertion or requirement of  
governmental authority, earthquake, labor strike, riot, accident, shortage, delay in transportation or  
any other cause beyond the reasonable control of AirLink, and if AirLink shall have used its best  
efforts to avoid such occurrence and minimize its duration and has given prompt written notice to  
Customer, then AirLink's performance shall be excused and the time for performance shall be  
extended for the period of delay or inability to perform due to such occurrence. All notices and  
demands of any kind which either party may be required or desire to serve upon the other under the  
terms of this Agreement shall be in writing and shall be served by personal service or by registered  
mail, postage prepaid, to AirLink (Att: VP/Operations) at the address set forth at the beginning of  
this Agreement, and to Customer, at the address provided by Customer to AirLink on the applica-  
ble purchase order. If any provision of these Warranty Terms shall be held to be invalid, illegal or  
unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way  
be affected or impaired thereby. The laws of the State of California shall govern these Warranty  
Terms. These Warranty Terms constitute the entire agreement between the parties hereto pertain-  
ing to the subject matter hereof, and any and all written or oral agreements heretofore existing  
between the parties hereto are expressly canceled and/or superseded. These Warranty Terms shall  
prevail notwithstanding any variance with terms and conditions of any purchase order. Any modifi-  
cations of these Warranty Terms must be in writing and signed by a duly authorized officer of both  
parties hereto.  
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APPENDIX H  
Frequently Asked Questions and  
Technical Support  
Many of these questions and solutions in the following sections come from AirLink Support.  
Caution: Solutions should only be performed if you are experiencing the specific  
problem indicated and have the specific modem model number indicated. Some  
solutions are very specific to model numbers due to differing internal hardware.  
FAQ Topics  
Power, Antennas, and Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129  
The Raven X’s IP Addresses and Local Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
Security for the Raven X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Activation (Registering on the Verizon Network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Prefered Roaming List (PRL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
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Power, Antennas, and Signal Strength  
What is RSSI? Why is the RSSI for my Raven X negative?  
RSSI (Received Signal Strength Indication) is a measurement of the strength or intensity, not nec-  
essarily the quality, of the received signal.  
The RSSI is measured in dBm which is the power ratio in decibel (dB) of the measured power ref-  
erenced to one milliwatt (mW). One milliwatt is zero, therefore less than a milliwatt, common and  
ideal for cellular communication, is expressed as a negative interger.  
What is the Proper RF Coverage for my Raven X?  
The optimal range for AirLink modems is an RF Coverage (RSSI value) of -60 to -95. RF coverage  
between -95 to -105 DBm will often still register, however functionality at this range can be greatly  
reduced and registration can become difficult. Any devices with an RSSI below -105 DBm will  
likely fail to register on a regular basis.  
Caution: Low RSSI will have a direct affect on the ability to activate (or provision)  
your Raven X if it relies on over the air activation such as the the V315E modems.  
When addressing RF coverage ensure the antenna choice is appropriate for the device and frequen-  
cies required.  
What Type of Antenna is Best for my Raven X?  
Antennas for cellular communication are commonly omni-directional and either dual-band or  
multi-band. They come in a variety of shapes and mounting confirgurations to suit several differ-  
ent types of needs.  
While AirLink does sell a limited selection of antennas and antenna accessories, these are by no  
means all that are available or usable with your Raven X. There are several suppliers of cellular  
accessories with a much wider selection of antennas designed to cater to a broader variety of situa-  
tions.  
Antennas selected should not exceed a maximum gain of 5 dBi under standard installation config-  
uration. In more complex installations (such as those requiring long lengths of cable and/or multi-  
ple connections), it’s imperative that the installer follow maximum dBi gain guidelines in  
accordance with the FFC’s, regulations.  
Dual-band  
For cellular communication, the Raven X requires a dual band antenna supporting both 800 MHz  
and 1900 MHz (1.9 Ghz) bands.  
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Dipole  
Dipole is a common antenna type connecting directly to the Raven X and extending out in a single  
straight wire.  
The short dipole antenna (also known as a “rubber duck”) is a good desktop, portable antenna for  
use in areas with good signal strength and low electrical interference.  
Mounts  
Antennas can be mounted in a variety of ways (magnet, permanent, suction to a window, sticky  
tape, etc) which can allow you to move the antenna away from the Raven X with a coax cable  
between the modem and the antenna allowing the antenna to be placed in a more suitable location  
for proper cellular reception: outside of a metal cabinet, the trunk lid of a car, a window, etc. A  
mounted antenna can be placed in locations where the simple, short dipole antenna connected  
directly to the Raven X may not perform at all.  
Note: When using a cable with an antenna, there is a dB loss over the distance of  
the cable. It is possible to lose the full gain of an antenna while using a long cable  
to the modem.  
What do I need to power my Raven X ?  
Your Raven X is designed to work either with DC (commonly used in vehicles) or with an AC  
adapter (standard wall outlet in the US, Canada, and most other countries). The input voltage is  
9VDC to 28VDC with an input current from 90mA to 350 mA.  
If the modem is provided an inadequate power supply the following symptoms might be experi-  
enced:  
Modem will constantly power cycle while attempting to register  
Modem will register but will power cycle when data is transmitted/received  
Modem won’t power on at all.  
If these symptoms occur, verify the power supply meets the above mentioned criteria. If an AC  
adapter is being used; verify it is intended for the AirLink product in question.  
Can I use a portable battery to power my Raven X ?  
It is possible to use a portable battery for your AirLink modem, however, you most likely need to  
make the connector from the battery to the modem yourself. The battery also needs to have enough  
power to be able to handle the power consumption of the modem.  
You can contact AirLink Support for a guide on how to use your AirLink modem with a portable  
battery.  
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The Raven X’s IP Addresses and Local Networking  
Why Can’t I reach my Raven X from the Internet? What is a Restricted or  
Private IP?  
On Verizon’s network, for security reasons, some accounts set up to be restricted to communication  
only from other devices on their network, called a Restricted IP or a Private IP. If you had two  
modems on Verizon’s network, they could communicate, but your computer, not using Verizon as  
an ISP can’t. You could normally still access the Internet using your Raven X’s restricted or pri-  
vate IP because the modem would use a proxy or gateway on Verizon’s network.  
However, if you need to be able to contact your Raven X (or the devices behind it) directly,  
instead of a Restricted IP (also called Private IP or Non-Routable IP), you will need to contact  
Verizon your cellular provider to get your account changed to an Unrestricted IP (also called  
Public IP).  
What is the difference between Private and Public mode?  
When your Raven X is powered on, ALEOS, acting as a PPP client, negotiates a PPP session with  
Verizon’s network at the conclusion of which it is assigned an IP address by your cellular pro-  
vider. How this address is further acted upon by the modem is determined by Private or Public  
Mode.  
Public Mode (*HOSTPRIVMODE=0):  
The IP address assigned by Verizon is passed on to the devices connected to the modem.  
If there is a computer or device connected to the modem’s Ethernet port, the IP address assigned  
by your cellular provider is passed on to the computer or device by the DHCP server in the  
modem.  
Private Mode (*HOSTPRIVMODE=1):  
The IP address assigned by Verizon is not the address that is assigned to the computer or device  
connected to the Raven X’s Ethernet port during the PPP negotiation or DHCP IP assignment.  
Instead, the computer or device connected to the Raven X on the Ethernet port is assigned the IP  
address configured in *HOSTPRIVIP and uses the IP address configured in *HOSTPEERIP to  
communicate to the modem.  
How do I set up Private Mode? How do I connect to my Raven X to my router  
or to Linux?  
Private Mode is at times preferred or required to provide network connectivity to a Linux device,  
routers, or other devices. Private mode will generally also work with any PC in an environment  
where there is a need for the Raven X to be configured to work with an internal network.  
There are four AT commands you will need to set in the modem. You can set them using Wireless  
Ace or a AT commands with a terminal connection (page 47). The examples shown are from  
Wireless Ace.  
*HOSTPRIVMODE=1 - Private Mode turned on.  
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*HOSTPRIVIP=[IP address] - IP address assigned to computer or other end device con-  
nected directly to the modem (example, 192.168.1.8).  
*HOSTPEERIP=[IP address] - IP address assigned to modem for local, not cellular, com-  
munication (example, 192.168.1.9).  
*HOSTNETMASK=[subnet mask] - Subnet Mask setting (example, 255.255.255.0).  
The IP addresses configured need to be appropriate for your network. For most internal networks,  
using the IP range of 192.168.x.x is generally preferred. The first three parts (called octets) need  
to be the same for all devices on the network (such as 192.168.1.x), but you can use any number  
from 0 to 254 for the last part if you use a subnet mask of 255.255.255.0 (fewer numbers are  
usable with different subnets). The last part for each IP address on the network needs to be differ-  
ent.  
The *HOSTPRIVIP and the *HOSTPEERIP need to exist on same subnet, the easiest subnet to  
configure is 255.255.255.0 which allows for 255 IP addresses on the same subnet. Unless you  
understand the complexities of subnetting or you are instructed to use a different subnet by your  
Network Administrator, it is safe to use 255.255.255.0 with an internal 192.168.x.x network.  
Unless you are instructed to use a different IP range and subnet by your Network Administrator,  
using the 192.168.1.x or 192.168.0.x range with a subnet mask of 255.255.255.0 is recommended.  
Caution: If the IP address of the device or computer connected to the modem is dif-  
ferent from the one configured in the modem as the *HOSTPEERIP, communica-  
tions will fail. If the Subnet Mask is configured differently in the modem than on  
the computer or device to which it is connected, you may not be able to communi-  
cate between them.  
I disabled the DHCP server in my Raven X and now I cannot connect to it,  
how can I change it back?  
Since the Raven X has a serial port, you can connect to the modem using Wireless Ace using PPP  
or use a terminal emulator to connect directly to the serial port. In Wireless Ace (or using termi-  
nal emulation), you can change the *DHCPSERVER command to either 1 or 2.  
If you cannot use serial to connect to the modem, to reset the DHCP server without being able to  
connect to the modem using Ethernet requires resetting the NVRAM, the internal memory, to the  
original factory defaults.  
Caution: When the internal memory is erased and the Raven X is returned to fac-  
tory defaults, it may not be able to connect to Verizon. After you have erased the  
memory, you may need to go through activation process again.  
Software Required:  
Modem Doctor -  
Connect the Raven X directly to your computer with a cross-over or standard Ethernet cable, as  
applicable (Modem Doctor cannot operate remotely).  
1
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Frequently Asked Questions and Technical Support  
2
3
Erase the modem’s non-volitile data .  
FIGURE 1. Modem Doctor  
Select Ethernet and enter the MAC address listed on a small sticker on the bottom of your  
Raven X. Enter the ESN, found on the label on the top of the Raven X.  
4
Security for the Raven X  
Does EV-DO provide any security?  
While CDMA and EV-DO technology provide authentication and inherent data protection, it is  
still recommended you use a VPN for additional data communication security.  
For specific information about the security of Verizon’s network, contact your cellular dealer  
directly.  
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Frequently Asked Questions and Technical Support  
If I change the password in my Raven X and forget it later, can I still access  
the modem?  
If you changed your password from the default, you can have your password reset by calling or  
emailing AirLink’s technical support.  
The support technician will ask you for a Challenge Code which you can obtain using Wireless  
Ace. You will be asked to send this information in an email to [email protected] along with  
your name and company. Password resets are tracked.  
Start Wireless ACE: Start > All Programs > AirLink Communications > Wirelss ACE 3G >  
Wireless ACE 3G  
1
2
Select Modem > Reset Password.  
FIGURE 2. Wireless Ace: Reset Password  
Note the Challenge Code shown (will be different than this screenshot).  
3
FIGURE 3. Wireless Ace: Challenge Code  
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Enter the Daily Password provided by the AirLink support technician.  
4
Note: The Daily Password will only work for the modem you requested, the copy  
of Wireless Ace you used to obtain the Challenge Code, and only for the specific  
time (approximately 24 hours).  
Activation (Registering on the Verizon Network)  
I’m Having Problems getting my Raven X registered (activated or  
provisioned) with Verizon, what could be the problem?  
Different error messages which may be shown during activation or registration:  
No Service  
Network Negotiation Failed  
Network Authentication Failed  
Data Connection Failed. Waiting for Retry.  
These problems are frequently caused by account related issues. The problems could involve an  
incorrectly configured account or incorrectly input/provisioned account information. The best  
troubleshooting step is to re-provision the Raven X, confirming the account is set up for the proper  
data plan and modem or simply work with Verizon to create a new account.  
I’m having problems using the Setup Wizard to activate my Raven X, can I  
activate it manually?  
Contact AirLink Technical Support for the specific commands for your Raven X and account with  
Verizon.  
You will need to connect to the modem with a terminal connection while connected directly to the  
on the Raven X. You can only activate your modem if you are connected directly (locally) to the  
modem.  
Caution: Type all COMMANDS exactly as shown in the “command” column or as  
directed by an AirLink support representative. Substitute the required information  
indicated by the italicised directions (example, MSL would be replaced by the spe-  
cific MSL for the modem. Optional parameters are denoted with square brackets [  
].  
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Using ALEOS  
TABLE 1. Provisioning  
Command  
Description  
Set telnet timeout in modem to 20 minutes.  
AT*TELNETTIMEOUT=20  
1
(this command and the next is only needed for an  
Ethernet connection)  
Save the telnet setting.  
AT&W  
2
3
4
Verify ALEOS has established communica-  
tion to the internal hardware.  
ATI3  
If you have the same number for the MIN and MDN: Enter the activation command appropriate  
for your type of account. The SID and NID  
are optional and only required if your  
If you have the different numbers for the MIN and  
account type uses them.  
AT*PROVISION=MSL,MDN[,SID,NID]  
MDN:  
AT*PROVISION2=MSL,MDN,MIN[,SID,NID]  
Using Direct Commands to the internal hardware (use only if the above is  
unsuccessful)  
TABLE 2. Prepare for Provisioning  
Command  
Description  
Set telnet timeout in modem to 20 minutes.  
AT*TELNETTIMEOUT=20  
1
2
3
4
Save the telnet setting.  
AT&W  
Verify ALEOS has established communica-  
tion to the internal hardware.  
ATI3  
Put modem into passthru mode to by-pass  
ALEOS.  
AT\APASSTHRU  
This will allow direct communication with  
the wireless module for programming.  
Entering passthru will take 10-15 seconds  
and will return an ‘OK’ when it is com-  
plete.  
**Passthru mode causes first 3 LEDs to  
blink simultaneously.  
This will verify you are in Passthru mode.  
ATI0  
5
(the letter “I” and the number “0”)  
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Prefered Roaming List (PRL)  
What is a PRL?  
The Preferred Roaming List (PRL) is a data file of alternate networks to use when your Raven X is  
out of range of Verizon’s primary network. Without an up-to-date PRL, the connection range for  
your Raven X may be more confined since you would not be able to obtain service outside of the  
“home” area.  
I have activated my Raven X but now cannot connect to Verizon, what can be  
wrong?  
Your PRL is probably out of date. You should update it.  
How can I update the PRL (Prefered Roaming List)?  
You can use either Wireless Ace or a terminal connection to update your PRL.  
Wireless Ace  
Caution: The Raven X’s version of ALEOS will need to be 200512A or later and  
you will need a Wireless Ace version of 200501 or later.  
Connect to your Raven X using Wireless Ace (page 47).  
1
2
On the top Configuration Panel, click the icon for Update PRL.  
FIGURE 4. Wireless Ace: Update PRL  
When you start the Update PRL feature, PRL specific information will be displayed: the Carrier,  
the current PRL in the modem, the PRL version for the update, and the detected Master Subsid-  
iary Lock (MSL).  
3
FIGURE 5. Wireless Ace: Update PRL  
The PRL will be updated to the one present in the “PRL” folder of the Wireless Ace installed  
folder (i.e. C:\Program Files\AirLink\Wireless Ace 3G\PRL). If the PRL version to apply is dis-  
played as ONLINE, then the PRL will be updated Over-the-Air (OTA) directly from Verizon.  
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Caution: If you are using ONLINE updating, your Raven X modem needs to be  
able to contact Verizon’s network for the over-the-air process to be successful.  
You may need to move the modem or connect a different antenna to get a clear  
strong signal. If you are connected to your modem remotely, you may incur data  
charges for the update.  
Terminal Connection (AT Commands)  
You can use AT commands to manually trigger an Over-the-Air PRL update.  
Connect to the Raven X using Telnet or direct serial communication (page 47).  
1
2
Type AT+GMR and press Enter. You should get a long output response. Near the end of the out-  
put, will be the current five-digit PRL version.  
FIGURE 6. +GMR example  
Issue AT+CDV*22899 and Press Enter. You should get “OK” as a response. Wait 2 to 3 minutes  
for the PRL to download and install.  
3
4
Enter AT+GMR again to verify the PRL version change.  
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AirLink Technical Support  
AirLink Technical Support  
If you encounter problems with operation of your Raven X, AirLink’s support staff can help.  
AirLink Support Web Site  
The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and  
other documentation: http://www.airlink.com/support.  
AirLink Documentation and Guides  
User Guides - These guides are specific to your modem type, cellular provider, and cellular  
technology and contain comprehensive information about the operation of the modem and its  
features.  
Quick Start guides - These guides are also specific to the modem type, cellular provider, and  
cellular technology and are a step by step guide to activating the modem using the Setup Wiz-  
ard or other steps as applicable.  
Utility Guides - These guides focus on the features of one of the AirLink modem utilities:  
Wireless Ace, AceView, AceNet, Modem Doctor, etc.  
Application Notes and How-To Guides - These guides detail configuring the modem to work  
with a specific feature set or how the modem can be set up to work with a specific 3rd party  
(non-AirLink) device.  
Data Sheets and White Papers - These are technology based information documents.  
Contacting Technical Support  
For support assistance please email [email protected] or call 510-781-9760 Monday through  
Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week-  
ends or holidays.  
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