Aiphone Intercom System IS SOFT User Manual

514426 A P0611YZ  
IS SERIES  
Commercial & Security IP Video Intercom system  
IS-SOFT  
PC Master Station  
OPERATION MANUAL  
Thank you for selecting Aiphone for your communication and security needs. Please read this manual and the separate “SETTING  
MANUAL” carefully before setting and using the PC master station.  
Please note that images and illustrations depicted in this manual may differ from the actual ones.  
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PLAY.......................................... 30  
Playing recorded image  
(and/or sound)............................. 30  
Deleting a recorded le.............. 31  
APPENDIX..................................... 32  
TECHNICAL PRECAUTIONS ... 32  
AVAILABLE CHARACTER  
LIST ........................................... 32  
SPECIFICATIONS ..................... 32  
PREPARATION  
Connecting a headset or handset to the PC  
To talk, listen, etc. by using the PC master station, connect a commercially available headset or handset to the PC on which the PC  
master station will run.  
Handset  
Headset  
*
When a talk cannot be switched properly between you and the target side, adjust the microphone volume and/or speaker volume  
on the PC master station. If the adjustment is insufcient, also adjust volume on the headset or handset.  
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INTRODUCTION  
The IS system is a video security communication system especially designed for applications in facilities such as ofce buildings,  
factories, schools, hospitals, and prisons. This product is an application to be installed in a PC to use it as a PC master station in the  
IS system. The PC master station can be used almost as the same as other IP master stations adding some unique functions.  
PRECAUTIONS  
General precautions  
Notices  
We will under no conditions be liable for damage that occurs due  
to failures in network equipment; failures due to internet providers  
and cell phone companies; failures such as disconnected lines and  
other losses in communication, which render it impossible to provide  
this service or in any way delay this service due to causes outside  
of our responsibility; or if an error or missing data occurs during  
transmission.  
1. For wiring, specify CAT5e straight cable.  
2. Due to the environmental sound around the unit, it may hinder  
smooth communication, but this is not a malfunction.  
3. The outline of video images displayed by video door station may  
differ from that of the actual person(s) or background, but this is  
not a malfunction.  
4. Aiphone assumes no responsibility for corruption of saved  
information (such as changes to or deletion of saved information).  
Please be aware of this in advance.  
We will under no conditions be liable for damage caused if a  
customer's password or transmitted information are leaked through  
bugging or unlawful computer access over Internet communication.  
5. Warm-color lighting shining on the door station may change the  
tint of the picture on the monitor.  
We will under no conditions be liable for damage that occurs due  
to the inability to communicate due to malfunctions, problems, or  
operational errors in this product.  
We will under no conditions be liable for any damages or losses  
resulting from this product's contents or specications.  
Notes on using this product  
Lip-sync is not performed for audio and video in the PC master  
station.  
This manual was created by Aiphone Co., Ltd., all rights reserved.  
Copying a part of or this entire manual without prior permission from  
Aiphone Co., Ltd. is strictly forbidden.  
Depending on the network environment and computer, it may not be  
useable.  
Please note that images depicted in this manual may differ from the  
actual images.  
There are times when audio and video may be delayed in the PC  
master station due to encoding, decoding, or the network.  
Please note that this manual may be revised or changed without  
prior notice.  
Depending on the network environment or the computer's  
performance, operations may not be carried out normally, such as  
interrupted audio or video, and delayed frame rate decrease.  
Please note that product specications may be changed for the sake  
of improvement without prior notice.  
When operating PC master station in succession, the operation may  
become invalid.  
Please be aware that it is the customer's responsibility to ensure that  
their computer is secure. We will under no conditions be liable for  
security failures.  
The times for the system and the PC master station are not  
synchronized.  
This system is not intended for life support or crime prevention. It is  
just a supplementary means of conveying information. Aiphone will  
under no conditions be liable for loss of life or property which occurs  
while the system is being operated.  
We recommend a 100BASE-TX wired LAN network.  
Notes on communication  
When the PC master station is initialized, all the registrations are  
returned to factory default settings. Follow the setup procedure for  
the PC master station again.  
When communicating via the PC master station, use a commercially  
available headset or commercially available handset to prevent  
feedback. When using a headset or handset, the call tone does not  
sound from the computer's speaker. Conrm the call by the headset  
(or handset) or the screen display.  
During communication, if you speak before the other person  
has nished talking, your voice may not come through clearly.  
Communication will proceed smoothly if you wait until the other  
person has nished before speaking.  
If there are loud noises (such as children crying, music playing, or  
strong winds) around the computer or the door station, the sound  
may break up and be difcult to hear.  
A hands-free (VOX) system has been implemented for  
communication. Even if you use a headset or handset with the PC  
master station, you cannot carry out simultaneous conversations.  
(Communication is not full duplex.)  
The talk and call tone volumes vary depending on the PC master  
station settings, computer settings, and headset or handset volume.  
Pay careful attention to the volume when monitoring or talking.  
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GETTING STARTED  
PART NAMES AND THEIR FUNCTIONS  
NOTE:  
Confirm the icon  
on the task bar at the bottom-right of the PC screen is blue. If the icon is gray, the settings have not been made correctly.  
(
“SETTING MANUAL”)  
Main window  
Message area  
Close button  
Displays the number(s)  
(or name(s)) of the  
selected station(s),  
zone(s) or remote  
site, and the station  
number of this PC  
master station.  
Video display area  
Closes the PC main window.  
Displays station type  
images and images from  
a video door station.  
Time and date display  
Displays the time and date.  
Minimize button  
Minimizes the main window.  
ADD/RMV (Add/Remove) button (P. 21)  
Adds or removes stations and/or zones in  
the list.  
Status display  
icons  
(Refer to the next  
page for details.)  
List page no.  
When the list of  
stations, zones  
and/or remote  
sites, or setting  
items consist of  
two or more pages,  
the current page  
no. is shown here.  
Video x1, x2, x3  
buttons  
Change the size of  
the main window.  
* “x3” may not  
List area  
The list of the  
stations, zones and/  
or remote sites you  
searched for is shown  
here. Stations, zones  
and/or remote sites  
are displayed either  
by number and/or  
name depending  
appear depending  
on the PC.  
on the setting in the  
Setting window.  
BACK button  
Returns to the  
previous status.  
PRIVACY button (P. 18)  
Volume control  
window button (P. 7)  
Opens the Volume  
control window.  
Click so that the button  
lights up to turn on the  
privacy function.  
TRANSFER button (P. 17)  
Click so that the button  
lights up to transfer a call to  
another master station, etc.  
Dial keys window button  
(P. 21)  
Opens the Dial keys window.  
Speed dial window button  
(P. 24)  
Record/Stop button (P. 29)  
Opens the Speed dial window.  
Records the displayed image  
on the PC.  
SETTING button  
Opens the Setting window. (Refer to  
the SETTING MANUAL for details.)  
Play window button (P. 30)  
Opens the Play window.  
LIST button (P. 20)  
Click to display the registered stations,  
zones or remote sites in the list area.  
Door release button (P. 18)  
Click so that the button lights up to unlock the  
door connected to the received door station.  
OFF button (P. 13)  
Click to nish communication,  
ADJUST button (P. 16)  
Click so that the button lights up to adjust the  
image on the video display area when it is hard  
to see in the daytime or darkness.  
monitoring or calling.  
TALK button (P. 13)  
Click to answer a call or call the selected station.  
MONITOR button (P. 26)  
(ZOOM/WIDE button) (P. 15)  
Click to monitor the selected  
station or start scan-monitoring.  
Switches the display mode between  
zoom and wide. (This button is also  
used for determining the selection.)  
(Pan & Tilt control button) (P. 15)  
Moves the images on the video display area from  
right to left or up and down.  
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Displaying call and/or (chime) paging record and  
reception record  
Status display icons  
Call and/or (chime) paging record and reception record can be  
displayed on the monitor for each up to 20 items.  
*
When no answer was returned to an incoming call from this  
PC master station, it is displayed in the reception record list.  
In the records, unanswered incoming calls are marked with  
(outlined in yellow) or  
.
The following icons are displayed here depending on the status of the  
PC master station.  
: Unanswered calls that have not been conrmed on the  
list yet  
* The color of an icon changes according to the priority level.  
: Unanswered calls that have already been conrmed on  
the list  
Normal: green  
Priority: yellow  
Urgent: red  
NOTES:  
List of the mainly-used icons  
The calls that are not received at the PC master station are not  
recorded. (A PC master station cannot receive two or more calls at  
a time.)  
Icons  
The status when the icon appears  
Appears while talking to the target station, being called  
from another (PC) master station, etc.  
The record of unanswered incoming calls can also be automatically  
Appears while being called.  
Appears when paging.  
displayed by the setting in the Setting window. (  
MANUAL”)  
SETTING  
→ “  
The reception of chime is not recorded.  
Appears when the microphone volume is set to OFF, or  
the PRIVACY function is activated.  
A monitoring operation is not recorded. If monitoring is shifted to  
talking, it will be recorded.  
Appears while transferring is suspended.  
Appears while receiving a call from a station transferred  
by another one.  
* This icon also appears on the station that performs  
transferring.  
How to select items in the list area  
Appears while searching for a station, zone or remote  
site.  
Appears while monitoring.  
Appears during scan-monitoring.  
Appears when an error message is displayed.  
Appears while performing chime paging.  
Shows it is a waiting time for shifting to the next  
performance, etc.  
1. Highlight the desired item by clicking  
pointing to it with the cursor.  
repeatedly, or  
2. Double-click the highlighted item with the cursor to go on to  
the next selection list.  
* If there is no additional selection list, perform the  
corresponding action (calling, monitoring, paging, etc.).  
This manual mainly describes operation methods by using  
You can also use the cursor if you prefer.  
.
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Volume control window  
Minimize button  
Minimizes the Volume control  
window.  
Close button  
Closes the Volume control  
window.  
Microphone volume  
adjusting slider  
Audio transmit level indicator  
Shows the volume level of talking  
sound.  
Tone volume adjusting  
slider  
* Adjust the volume so that the level  
does not reach the red zone of the  
indicator.  
Speaker volume adjusting  
slider  
NOTE:  
Sudden rise of the tone volume and speaker volume may damage your eardrum(s). Be sure to lower the volume first, and then rise the volume little  
by little to adjust it.  
Dial keys window  
Minimize button  
Minimizes the Dial keys  
window.  
Close button  
Closes the Dial keys  
window.  
Dial keys (P. 21)  
Used to enter the number or  
name of a station or zone you  
want to search for.  
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Speed dial window  
Minimize button  
Minimizes the Speed dial  
window.  
Close button  
Closes the Speed dial  
window.  
Speed dial buttons (P. 24)  
Register stations, zones and/or  
remote sites you call or select  
frequently to each of these  
buttons. You can select a station,  
zone or remote site simply by  
clicking the corresponding button.  
Play window  
(P. 30-31)  
Start Date selection tab (and calendar)  
End Date selection tab (and calendar)  
Designates the start date of the period  
of time to search for les recorded in the  
period.  
Designates the end date of the period of time.  
Minimize button  
Station Select tab  
Minimizes the Play window.  
Selects the target station type  
or remote site for searching for  
recorded les.  
Close button  
Closes the Play window.  
File display area  
Displays the recorded les  
here.  
Delete button  
Deletes the selected le.  
Next le button  
Displays the next les in the  
le display area.  
Prior le button  
Displays the previous les in the  
le display area.  
Fast forward button  
Fast-forwards play.  
Stop button  
Stops play.  
Slow button  
Makes play in slow motion.  
Play button  
Pause button  
Plays a selected le.  
Temporarily stops play.  
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OUTLINE OF OPERATIONS  
The following describes the outline of operations you can perform with a PC master station.  
Communication  
On a sub station (door station or room sub station), you can call up to 20 preset (PC) master stations in your site at the same time.  
Or you can call up to19 (PC) master stations in your site and a remote site (up to 20 (PC) master stations at the remote site).  
On a PC master station, the communication method can be selected from the hands-free mode or the press-to-talk mode.  
(P. 13)  
You can also communicate with a remote site (a pilot station registered in the site).  
Hands-free  
PC master station  
Door station  
Room sub station  
Communication  
or  
Press-to-talk  
Click and hold the  
(TALK) button.  
Communication  
or  
PC master station  
Master station  
Transferring  
When communicating with a received call on a PC master station, you can transfer it to another (PC) master station in your site.  
(P. 17)  
PC master station  
Door station  
Room sub station  
PC master station  
or  
Call  
Transfer  
or  
Master station  
*
*
*
You can also make a transfer setting for transferring calls to a designated (PC) master station automatically.  
For a call from another (PC) master station, you can transfer it only when you are communicating with it (not to the remote site).  
You can also transfer a call to a remote site. (However, you cannot transfer a call received from a remote site to another remote  
site.)  
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Paging  
On a PC master station, you can initiate paging or chime paging to the selected zone(s). All the stations previously registered to the  
zone(s) receive the paging or chime. (P. 27)  
*
You can also call another (PC) master station or a sub station individually by direct voice call. The receiver can reply in the hands-  
free mode.  
*
*
You can also make paging or chime paging to the registered external speaker(s).  
You can also make paging or chime paging to a specied zone in a remote site when the site has chime sources. (When the site  
does not have a central control unit, the chime paging does not initiate.)  
Room sub stations  
Master stations  
PC master station  
Paging or chime paging  
PC master stations  
Door stations  
Monitoring  
On a (PC) master station, you can monitor a sub station in your site.  
You can also initiate the scan-monitoring (monitoring multiple preset stations sequentially).  
For an audio door station or room sub station, you can monitor sounds only.  
(P. 26)  
*
You cannot monitor or scan-monitor a remote site.  
PC master station  
Room sub station  
Door station (video)  
or  
Door station (audio)  
Monitoring  
or  
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Door release  
On a PC master station, you can unlock the door associated with a sub station call in which a door release device is connected.  
(P. 18)  
*
You can also unlock the door (door release device) connected to a sub station in a remote site depending on the setting.  
PC master station  
Door station  
Room sub station  
Electric door strike  
Call  
or  
Door release  
NOTE:  
If the door station does not have a camera, you cannot view the image of the visitor. Confirm the visitor securely.  
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USING THE PC MASTER STATION  
RECEIVING AND ANSWERING A CALL ON THE PC MASTER STATION  
The following describes the communication method using a PC master station.  
*
When receiving a call from a remote site, the operation methods are the same as described below, however it may take a longer  
time for some operations and their responses. For example, there may be a time difference between a call starting at a remote site  
and the call tone ringing on the target (PC) master station in your site.  
Receiving a call  
Door station  
Room sub station  
Master station  
(in your site or a remote site)  
Another PC master station  
(in your site or a remote site)  
(in your site or a remote site) (in your site or a remote site)  
or  
or  
or  
(See the “OPERATION  
MANUAL” for the standard  
(IP) system or network  
direct system.  
(See page 25 for  
how to call from a  
PC master station.)  
Press  
or  
Lift the  
handset.  
Press  
The call tone rings, and the corresponding display appears.  
1
*
The call tone from a sub station differs from the setting in the Setting window. ("SETTING MANUAL")  
e.g.) When called from a video door station  
The station no. and station name are displayed.  
(For a remote site, the number and name of the site are displayed.  
The station name will not be displayed.)  
The video image at the calling station is  
displayed following the symbol image.  
* It may take long until a video image appears.  
*
*
When an audio door station, room sub station or another (PC) master station calls in, the station type image is displayed. (The  
image differs from the calling station type.) When called from a remote site, the remote site symbol image is displayed.  
An incoming call from a (PC) master station will be a direct voice call. (However, when the PRIVACY mode is set to “Privacy 2”,  
you will be notied of an incoming call by the display information and call tone.)  
NOTES:  
A PC master station cannot receive two or more calls at a time.  
A call or talk may not be possible when the communication path is fully occupied.  
Video images at the target video door station may not appear on the monitor when the video path is fully occupied even though a call or talk  
is possible.  
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Communication in the press-to-talk mode  
(Available when “Communication method” is set to  
“Press to talk” in the Setting window.)  
Answering a call  
The maximum duration of communication is preset in the  
System setting. (It can be set to a maximum of 10 minutes.)  
<When called in from a sub station>  
momentarily.  
Answer the call in one of the following ways.  
1) Click  
1
[TALK]  
Communication in the hands-free mode  
(Available when “Communication method” is set to  
“Hands-free” in the Setting window.)  
<When called in from a sub station>  
.
1) Click  
[OFF]  
[TALK]*1  
After a beep, you can communicate in the press-to-  
talk mode.  
2) Click and hold  
to talk and release to listen to  
the caller.  
[OFF]  
(When talking)  
(When listening to the  
caller)  
After a beep, you can communicate in the hands-  
free mode.  
Release.  
Click and hold.  
*1: When talking: Lit  
When listening to the caller: Off  
2) When you have nished the communication,  
click  
.
Communication will end.  
3) When you have nished the communication,  
*
You can communicate in the press-to-talk mode by the  
following operation even when "Hands-free" is set (e.g.,  
when it is noisy around you).  
click  
.
<When you received a direct voice call from  
another (PC) master station>  
Click and hold  
communicating. (Beeps once.)  
for more than one second while  
Click and hold  
the caller.  
to talk with and release to listen to  
<When you received a direct voice call from  
another (PC) master station>  
You can talk back to it. If you click and hold  
more than one second, it changes to the press-to-talk  
mode. (Beeps once.)  
for  
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About the priority  
The order of priority for actions (communication, calling,  
paging, monitoring, etc.) is as follows, depending on the  
priority setting.  
Priority  
1 (high)  
2
Setting  
Action  
[URGENT], [BROADCAST]*1 Communication,  
calling, paging,  
chime paging.  
[PRIORITY]  
[NORMAL]  
-
3
4 (low)  
Monitoring, scan-  
monitoring  
*
*
Earlier call has priority over later call if the priority setting  
is the same.  
Communication takes priority over calling.  
However, when a call with higher priority comes in, the  
communication will be forcibly stopped.  
*1: [BROADCAST]:  
This can be selected only when you perform paging.  
When [BROADCAST] is selected, you can perform  
paging while interrupting all the other communications of  
lower priority. In that case, no receiver can answer you.  
For IP units that are in communication, calling or being  
called when paging with [BROADCAST] is performed,  
they will turn into the standby mode after paging.  
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Pan & Tilt  
When a zoom image is displayed, clicking  
image as shown below.  
Viewing video images at a video door  
station  
moves the  
You can view video images at the target station when receiving  
a call from or communicating with a video door station, or  
monitoring a video door station in your site. The video images  
can be adjusted as necessary by using the following functions  
on the PC master station.  
Up  
Left  
Right  
Switching Zoom/Wide  
The display mode on the monitor can be switched between  
Down  
zoom and wide by each click of  
.
[ZOOM/WIDE]  
Wide  
NOTES:  
The image range of the zoom mode and wide mode differs. The  
edge of wide image will not be displayed with the zoom mode.  
Zoom  
At night, the object image may be blurred and less-visible when  
moving the image from right to left or up and down because  
illumination to the object is reduced. The same applies to a moving  
object.  
NOTES:  
The preset position of zoom image is set in the System setting on a  
PC.  
When the display mode switches from wide to zoom, the zoom  
image from the preset position is displayed.  
Depending on the properties of the video door station camera, the  
wide image may appear more distorted than the zoom image but  
this is not a malfunction.  
In the zoom mode, the image can be moved from right to left or up  
and down.  
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To restore the image before adjustment  
Click again.  
The lighting of button turns off and the image before adjustment  
is restored.  
Adjusting images  
If the image on the monitor is difcult to see, you can adjust the  
image.  
Click  
when the image is difcult to see.  
1
NOTE:  
Clicking  
at night may make visitors' faces easier to see, but may  
also make moving objects more difficult to see.  
Click.  
The backlight or night sensitivity is automatically adjusted.  
*
*
The button stays lit during adjustment.  
The discrimination between day and night is performed  
automatically by the door station.  
*
The adjustment result may vary depending on the System  
setting on a PC.  
<Day>  
<Night>  
[Before adjustment]  
[Before adjustment]  
[After adjustment]  
[After adjustment]  
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Call transferring  
Transferring to another (PC) master station  
You can transfer a call to the designated (PC) master station  
(in your site or a remote site) or the telephone registered to the  
system automatically (without answering it) by the “Transfer”  
setting in the Setting window.  
You can transfer a call received from a sub station to another  
(PC) master station while communicating with it (communication  
transferring), as well as setting calls to be automatically  
transferred in the “Setting window”.  
*
*
This function is useful when you are absent or you cannot  
receive and answer a call.  
*
For a call from another (PC) master station, you can transfer  
it only when you are communicating with it. (However, you  
cannot transfer the communication to a remote site.)  
When transferring to a remote site, a (PC) master station in  
the site should have been registered as the pilot station of  
the site.  
Communication transferring  
*
A call from a sub station (except IS-IPDV and IS-IPDVF) can  
be transferred to telephone.  
Receive a call and communicate with it. (P. 12)  
1
The following settings can be made in the Setting window.  
(Refer to the SETTING MANUAL for details.)  
Click  
Click  
.
2
3
1 Transferring a call to the designated (PC) master station or  
remote site automatically ([Transfer], [Transfer destination])  
to select the (PC) master station (in your  
2 Setting the delay time of triggering transferring after a call is  
site) to which you want to transfer the call (so that it  
is highlighted) from the list.  
received ([Transfer delay])  
3 Setting a schedule for call transferring in the System setting  
on a PC ([Schedule transfer], [Scheduled destination])  
4 Transferring a call to telephone automatically (when  
Press  
or  
.
4
5
[Telephone transfer] is set to ON)  
5 Transferring a call to telephone automatically in the period  
of time on the day of the week set in the System setting on a  
PC (when [Schedule tel transfer] is set to ON)  
*
While transferring, a sound rings at the source station to  
indicate a transfer.  
* When both 1 and 3 are set, 1 takes priority.  
Click  
to enable the communication between the  
station that called you and the transfer target station.  
NOTES:  
You can also make a transfer setting for calls at when you are  
absent. Make the setting in the Setting window. ( “SETTING  
MANUAL”)  
A call from a remote site can be transferred to a (PC) master  
station in your site, but not to another remote site.  
A call can be transferred to a remote site, but not to two or more  
remote sites.  
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Door release  
Using the PRIVACY function  
You can release the door while being called from,  
communicating with, or monitoring a sub station if a door  
release device is connected to the station.  
The PRIVACY function of a PC master station prevents you from  
being heard by other (PC) master stations in your site or remote  
sites that call you.  
To activate the PRIVACY function  
Click  
while being called from, communicating with, or  
Set “Privacy” to “Privacy 1” or “Privacy 2” in the Setting window.  
If you will not use the PRIVACY function, set it to “OFF”.  
(“SETTING MANUAL”)  
monitoring the sub station.  
The door is released for the time set in the System setting on a  
PC.  
*
When set to “Privacy 1” or “Privacy 2”, the PRIVACY  
button lights up.  
 
*
*
is lit while the door is released.  
If the set release time is “0”, it can be released while the  
button is clicked and held.  
While receiving a call  
CAUTION:  
• When the PRIVACY function is activated  
Be sure to confirm the visitor securely before releasing the door if the  
sub station has no camera.  
The microphone of your PC master station is muted, so the  
sounds at your side are not heard by the caller.  
• When the PRIVACY function is off  
NOTE:  
The microphone of your PC master station is enabled, so the  
sounds at your side are heard by the caller.  
This function is disabled during scan-monitoring. ( P. 26)  
To communicate with the caller  
• When the PRIVACY function is activated  
Click  
, and the microphone is enabled. Then you can  
communicate with the caller.  
• When the PRIVACY function is off  
You can communicate with the caller without clicking  
.
*
To mute the microphone temporarily:  
Click and hold , and the microphone is muted. Release  
to enable the microphone.  
The status of PC master station depending on the  
PRIVACY mode  
PRIVACY PRIVACY When receiving a call from  
When communicating  
mode  
LED another (PC) master station with a sub station  
in your site or remote site  
The microphone is muted.  
Microphone is enabled.  
The microphone is  
muted while clicking  
When you click  
to answer the call, the  
1
Lit  
Lit  
microphone is enabled.  
.
The microphone is muted.  
When you receive a call from a  
(PC) master station or remote  
site, the caller and you are  
notied by a tone that you are  
in the PRIVACY mode. When  
2
you click  
to answer the  
call, the microphone is enabled.  
The microphone is enabled.  
Communication starts when a  
direct voice call arrives from a (PC)  
master station or remote site.  
OFF  
Off  
The microphone is muted  
while clicking  
.
NOTE:  
When "Communication method" is set to "Press to talk" in the Setting  
window, you do not have to activate the PRIVACY function.  
18  
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PERFORMING CALLING, MONITORING, PAGING AND  
CHIME PAGING ON THE PC MASTER STATION  
The following describes how to operate the PC master station to perform calling, monitoring, paging and chime paging.  
Searching for a station, zone or remote site  
Read this section before you perform calling, monitoring, paging or chime paging on a PC master station for the rst time to learn how  
to search for stations, zones or remote sites. The search can be performed in the following search methods by using the search items,  
dial keys or speed dial buttons to suit your needs.  
Searching for a station, zone or remote site  
from the list (P. 21)  
Searching for a station, zone or remote site  
from the placed call or received call list (P. 24)  
A B C D E  
F
G H  
F
Search items:  
,
,
,
,
,
(
is for a remote site.)  
Search items:  
,
Searching for a station or zone by number  
using the dial keys (P. 23)  
Selecting a station, zone or remote site by  
using the speed dial buttons (P. 24)  
Basic procedure for selecting the search items  
A
H
The search items  
can be selected from the standby mode or the SEARCH LIST.  
can be selected from both the standby mode and the SEARCH LIST.  
A
B
* The items  
and  
F
G H  
, or the speeds dial buttons.  
* A remote site can be selected by using the search item  
,
,
[In the standby mode]  
A
B
G
H
Press the corresponding button on  
to select the target search item  
,
,
or  
shown below.  
Search items  
B
STATIONS BY AREA (P. 22)  
G
Placed calls (P. 24)  
Press to display the SEARCH LIST.  
A
H
NAME SEARCH (P. 21)  
Received calls (P. 24)  
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[In the SEARCH LIST]  
The search items are shown in the SEARCH LIST.  
Click  
in the standby mode.  
1
2
The search items are shown in the list area.  
to  
Click  
repeatedly to select the target search item A  
F (so that it is highlighted).  
SEARCH LIST  
SEARCH LIST (page 1/2)  
A
B
NAME SEARCH (P. 21)  
STATIONS BY AREA (P. 22)  
C
STATIONS BY TYPE (P. 22)  
D
E
PAGING ZONE (P. 22)  
CHIME ZONE (P. 22)  
(Click or .)  
(Click or .)  
SEARCH LIST (page 2/2)  
F
REMOTE SITE (P. 23)  
Click  
to decide on the selected one.  
3
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To delete the just entered character:  
Click  
Searching for a station, zone or remote site  
from the list  
.
A
Searching for a station or zone in your site by  
entering the name [NAME SEARCH]  
Select [NAME SEARCH] either in the standby mode  
(P. 19) or the SEARCH LIST. (P. 20)  
1
2
To enter the same characters or characters on the  
same dial key sequentially:  
(e.g.: To enter “AB”)  
Click  
to display the Dial keys window.  
1. Enter “A”. (Click the dial  
2. Click  
key once.)  
.
Enter a name by using the dial keys.  
3
3. Enter “B”. (Click the dial  
key twice.)  
Click  
to select the target station or zone (so that  
4
5
it is highlighted) from the list.  
*
You can select up to 5 stations and/or zones by clicking  
. (See below.)  
e.g.)  
Start calling (talking), monitoring or paging by  
following the procedure for the corresponding  
When searching for "MASTER004";  
Click the dial keys as follows.  
performance. (P. 25-27)  
(4 times)  
(twice) (3 times) (8 times) (8 times) (4 times)  
0
0
4
M
A
S
T
E
R
To select two or more stations and/or zones from the  
list:  
with the target station or zone  
1) Click  
The entered characters are displayed here.  
highlighted.  
The station or zone is checked.  
*
Click  
again to clear the check.  
2) Repeat step 1) to select more stations and/or zones.  
*
You can select up to 5 stations and/or zones.  
To select 5 stations and/or zones, after checking 4  
stations and/or zones, select the 5th one so that it is  
highlighted. (The 5th station or zone is not checked.)  
*
You cannot select two or more remote sites.  
All the station and/or zone names that include the entered  
characters in your site are displayed in the list.  
*
The search is narrowed down whenever a character is  
added.  
NOTE:  
You can also select a station from the list by using  
after  
you select [NAME SEARCH] in step 1.  
21  
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B
D
Searching for a station in your site by  
designating an area [STATIONS BY AREA]  
Searching for a paging zone in your site from the  
list [PAGING ZONE]  
Select [STATIONS BY AREA] either in the standby  
mode (P. 19) or the SEARCH LIST. (P. 20)  
Select [PAGING ZONE] from the SEARCH LIST.  
All the registered paging zones are displayed in the list.  
1
1
Click  
to select the target area in your site from  
2
Click  
highlighted).  
to select the target zone (so that it is  
2
3
the list (so that it is highlighted), and then click  
select.  
All the stations in the area are displayed in the list.  
to  
*
You can select up to 5 zones. (P. 21)  
Start paging by following the procedure for paging.  
(P. 27)  
Click  
highlighted).  
to select the target station (so that it is  
3
4
*
You can select up to 5 stations. (P. 21)  
Start calling (talking), monitoring or paging by  
following the procedure for the corresponding  
performance.  
E
Searching for a chime zone in your site from the  
list [CHIME ZONE]  
(P. 25-27)  
Select [CHIME ZONE] from the SEARCH LIST.  
All the registered chime zones are displayed in the list.  
1
2
C
Searching for a station in your site by  
Click  
to select the target zone (so that it is  
designating a station type [STATIONS BY TYPE]  
highlighted).  
Select [STATIONS BY TYPE] from the SEARCH  
LIST. (P. 20)  
*
You can select up to 5 zones. (P. 21)  
1
Start chime paging by following the procedure for  
All the station types are displayed in the list.  
3
(P. 27)  
chime paging.  
Click  
to select the target station type from the  
2
list (so that it is highlighted), and then click  
select.  
to  
All the stations of the selected type are displayed in the list.  
Click  
to select the target station in your site (so  
3
4
that it is highlighted).  
*
You can select up to 5 stations. (P. 21)  
Start calling (talking), monitoring or paging by  
following the procedure for the corresponding  
performance.  
(P. 25-27)  
22  
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F
Searching for a remote site as the target of  
calling, paging or chime paging from the list  
[REMOTE SITE]  
Searching for a station or zone by number  
using the dial keys  
Select [REMOTE SITE] from the SEARCH LIST.  
All the registered remote sites are displayed in the list.  
Click  
to display the Dial keys window.  
1
1
Click  
highlighted).  
to select the target site (so that it is  
2
*
After this step, you can call the pilot station of the target  
site with the “Normal” priority by clicking  
Enter the number of the station or zone you want  
to search for by using the dial keys in the standby  
mode.  
.
2
For other calling operations such as selecting the priority,  
refer to P. 25.  
After clicking  
, select the performance you want  
3
4
to do from [CALL], [PAGING] and [CHIME] from the  
list (so that it is highlighted).  
Start calling, paging or chime paging by following the  
procedure for the corresponding performance.  
The entered numbers are displayed, and all the stations  
and/or zones that include the entered number are  
displayed in the list.  
(P. 25-27)  
NOTES:  
*
The search is narrowed down whenever a gure is  
Before you perform calling, paging or chime paging to a  
remote site, confirm what unit(s) in the site will receive and/or  
respond to your performance.  
added.  
You cannot select two or more remote sites.  
Click  
to select the target station and/or zone (so  
3
4
that it is highlighted).  
*
You can select up to 5 stations and/or zones. (P. 21)  
Start calling (talking), monitoring or paging by  
following the procedure for the corresponding  
performance.  
(P. 25-27)  
23  
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Selecting a station, zone or remote site by  
using the speed dial buttons  
Searching for a station, zone or remote site  
from the placed call or received call list  
Select a station, zone or remote site registered to one of the  
speed dials (1 to 24) clicking by clicking the corresponding  
speed dial button.  
You can search for a station, zone or remote site from the most  
recent 20 items of the call and/or (chime) paging record or  
reception record.  
*
The items are displayed in the list in chronological order.  
Click  
to display the Speed dial window.  
1
G
Searching for a station, zone or remote site from  
the call and/or (chime) paging record list  
Click  
to display the placed call (and/or (chime)  
1
paging) record list in the list area. (P. 19)  
Up to 20 items (target stations, zones or remote sites) of  
the most recent call and/or (chime) paging you performed  
are displayed in the list.  
Select a station, zone or remote site registered to one  
of the speed dials (1 to 24).  
2
Click  
to select the target station, zone or remote  
2
3
site (so that it is highlighted).  
Start calling (talking), monitoring, paging or  
chime paging by following the procedure for the  
Speed dial buttons  
corresponding performance. (P. 25-27)  
H
Searching for a station or remote site from the  
reception record list  
Click  
to display the received call (and/or paging)  
1
record list in the list area. (P. 19)  
Up to 20 items (stations or remote sites) of the most recent  
call and/or paging you received are displayed in the list.  
Click  
to select the target station or remote site  
Start calling (talking), monitoring, paging or  
chime paging by following the procedure for the  
corresponding performance. (P. 25-27)  
2
3
3
(so that it is highlighted).  
Start calling (talking) or monitoring by following the  
procedure for the corresponding performance.  
(P. 25, 26)  
24  
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Click  
or  
to start calling (talking).  
3
Calling another station (direct voice call)  
Follow the steps below to call a desired door station, room sub  
station or master station in your site, or remote site.  
Search for and select the station or remote site you  
want to call (so that it is highlighted) in one of the  
1
search methods. (P. 21-24)  
or  
*
If you call (the pilot station in) a remote site by searching  
for it from [REMOTE SITE] of SEARCH LIST, select  
the target site, and then select [CALL] (so that it is  
highlighted). (P. 23)  
When a tone rings, your voice is heard at the target station  
and you can also hear sounds at the target station. (Direct  
voice call)  
The receiver can answer the call without pressing any  
button or lifting the handset. (Talk back)  
If the target station is a (PC) master station, the  
response of it differs from the PRIVACY mode setting on  
the target station. (See the table below.)  
Refer to the on-screen instructions:  
Be sure to make operations by checking the information on the  
upper part of the list area. The next operations you can perform  
are displayed.  
*
e.g.)  
[
] TALK … You can start talking by clicking  
.
PRIVACY mode  
setting on the target  
master station  
* If you will not set the priority, it is set to  
“Normal”.  
Response  
[
[
] MONI … You can start monitoring by clicking  
.
Your voice is heard at the target  
station and you can also hear sounds  
at the target station.  
OFF  
1
] PR (or PRIORITY)  
……… You can proceed to the priority setting  
Communication is enabled when  
the receiver makes an answering  
operation. Otherwise you can hear no  
sound from the target station.  
mode by clicking  
.
When the target station receives your  
call, a tone noties you that the target  
station is in the “Privacy 2” mode.  
Communication is enabled when  
the receiver makes an answering  
operation. Otherwise you can hear no  
sound from the target station.  
* You can adjust the volume of call  
tone by using the speaker volume  
adjusting slider in the volume  
To set the priority, click  
, and then click  
to  
2
select the target priority (so that it is highlighted).  
2
*
If you will not set the priority, skip this step and click  
. You can start calling (talking) with “Normal” priority.  
control window.  
Click  
to nish communicating.  
4
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Scan-monitoring  
Monitoring  
You can monitor the preset stations in your site (up to 20 door  
stations and/or room sub stations) sequentially, each for the set  
duration.  
You can monitor a sub station or multiple sub stations in your  
site sequentially (scan-monitoring) with a PC master station.  
*
*
The stations should be preset in the System setting on a PC.  
When monitoring a video door station, you can view the  
image at the station and hear the sound. When monitoring an  
audio door station or room sub station, you can only hear the  
sound at the station.  
Click  
in the standby mode.  
1
The stations set for scan-monitoring are monitored  
sequentially, each for the set duration.  
Monitoring  
to stop scan-monitoring  
Click  
*
.
Search for and select the sub station in your site you  
want to monitor (so that it is highlighted) in one of the  
search methods. (P. 21-24)  
NOTE:  
2
1
appears in the area for a status display icon during  
scan-monitoring.  
You cannot monitor a (PC) master station and remote site.  
To monitor only the desired station continuously:  
Click  
when the target station is being monitored during  
scan-monitoring.  
[
]
*
Click  
again to restart the scan-monitoring.  
Click  
(when "  
MONI" is displayed).  
2
3
You can hear the sound and if the station has a camera,  
you can also view the image.  
NOTES:  
Clicking  
is invalid during scan-monitoring.  
appears in the area for a status display icon.  
*
If the PC master station receives a call during scan-monitoring, the  
scan-monitoring ends automatically.  
If one of the preset stations is being used (calling, communicating,  
being monitored, etc.) during the scan-monitoring, it will be  
skipped.  
Click  
to nish monitoring.  
NOTES:  
During the scan-monitoring, the Zoom/Wide, Pan & Tilt, door  
release and image adjusting functions are disabled. (The camera is  
fixed in the Wide mode.)  
If the selected station is being used (calling, communicating, being  
monitored, etc.), you cannot monitor the station.  
If you click  
while monitoring, the communication mode starts  
with the station after a tone.  
During video monitoring, you can switch Zoom/Wide, make Pan  
& Tilt control and adjust images on the monitor. ( P. 15-16)  
Viewing video images at the target station  
When you are receiving a call from, communicating with a  
video door station, or monitoring a video door station in your  
site, you can view video images at the target station.  
To shift to scan-monitoring  
Clic  
ng monitoring.  
duri  
k
*
*
If the station being monitored is a preset one for scan-  
monitoring, the scan-monitoring starts from the subsequent  
station in the scan-monitoring order.  
Use the following functions on the PC master station to control  
video images as you prefer. (P. 15-16)  
Switching Zoom/Wide  
If the station being monitored is not a preset one for scan-  
monitoring, the scan-monitoring starts from the rst station in  
the scan-monitoring order.  
Pan & Tilt  
Adjusting images  
NOTE:  
Video images cannot be controlled during scan-monitoring.  
26  
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Paging  
Chime paging  
The system allows you to page (transmit an announcement)  
the selected zone(s) and/or station(s) simultaneously.  
The system allows you to make chime paging (transmit  
a chime) to all the stations in the designated zone(s)  
simultaneously.  
*
For paging a remote site, you can page the zone registered  
as the target in the site.  
*
For chime paging to a remote site, you can make chime  
paging to the zone registered as the target in the site, and  
cannot select a sound source.  
NOTE:  
If you use zones, register zones in the System setting on a PC in  
advance.  
NOTE:  
If you use zones, register zones in the System setting on a PC in  
advance.  
Search for and select the zone or a remote site you  
want to page (so that it is highlighted) in one of the  
search methods. (P. 21-24)  
1
Search for and select the zone you want to make  
chime paging (so that it is highlighted) in one of the  
1
*
You can select up to 5 zones and/or stations in your site  
search methods. (P. 22, 24)  
for paging. (P. 21)  
*
*
For paging a zone in a remote site, you cannot select  
a zone. If you page (the pilot zone in) a remote site by  
searching for it from [REMOTE SITE] of SEARCH LIST,  
select the target site, and then select [PAGING] (so that  
it is highlighted). (P. 23)  
You can select up to 5 zones for chime paging. (P. 21)  
If you have selected the target zone (so that it is  
highlighted) by using a speed dial button, skip to step 4.  
For chime paging to a zone in a remote site, you cannot  
select a zone. If you make chime paging to (the pilot  
zone in) a remote site by searching for it from [REMOTE  
SITE] of SEARCH LIST, select the target site, and then  
select [CHIME] (so that it is highlighted) (P. 23) and  
then skip to step 4.  
*
*
To set the priority (when “[ ] PRIORITY” is  
2
3
displayed), click  
, and then click  
to select the  
target priority (so that it is highlighted).  
Click  
or  
(when “[ ] [ ] PLAY SOUND” is  
2
*
If you will not set the priority, skip this step and click  
. You can start paging after a tone with “Normal”  
priority.  
displayed).  
Click  
to select the sound source of chime from  
3
4
Click  
or  
(when “[ ] [ ] PAGE” is  
the list (so that it is highlighted).  
displayed).  
To set the priority (when “[ ] CHIME [  
]
After a tone rings, start paging.  
4
5
PRIORITY” is displayed), click  
, and then click  
A receiver can answer it and communicate with you  
to select the target priority (so that it is  
highlighted).  
by clicking  
, pressing TALK or lifting the handset,  
or pressing the external call button*1.  
*
If you will not set the priority, skip this step and click  
Chime paging begins with “Normal” priority.  
.
*
When the priority is set to "BROADCAST", no receiver  
can answer the paging.  
The paging will be heard in priority to any other  
performances (of lower priority) including ongoing  
communications between stations. (P. 14)  
Click  
or  
(when “[ ] [ ] CHIME” is  
5
When you have nished paging, click  
.
6
displayed).  
Chime paging begins.  
*1: Connected to a room sub station and the necessary setting  
should be made in the System setting on a PC. (Be careful  
not to press the call button on a room sub station by  
mistake.)  
Making chime paging automatically  
You can also set chime page automatically in your site on a  
preset schedule in the System setting on a PC.  
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RECORDING  
The PC master station can record images and/or sounds from other stations automatically or manually.  
*
The recording operation differs from the settings in the Setting window as listed below. Refer to the SETTING MANUAL for the  
recording settings, and change the settings as needed.  
Setting  
Description  
Picture Recording Mode Auto Recording  
Audio Recording  
When there is a call from a video door station, only one  
snapshot of the rst displayed image at the door is recorded  
automatically.  
ON  
(Not available)  
(Auto Recording)  
Snapshot  
When monitoring or talking with a video station during a call,  
you can manually record only one snapshot of the image at  
the door.  
OFF  
(Not available)  
(Manual Recording)  
When there is a call from a video door station, video recording  
at the door starts automatically. When [Audio Recording] is  
set to ON, the sound at the door is also recorded.  
* Audio recording begins after a talking begins. The call tone  
is not recorded.  
ON  
ON/OFF  
(Auto Recording)  
* Video recording stops when the call from or communication  
with the door station ends, and the PC master station  
returns to the standby mode.  
Video  
When monitoring or talking with a video station during a call,  
you can make a video recording at the door manually.  
* You can continue recording even if you begin  
communicating while the recording of the monitoring image  
is in progress.  
OFF  
ON/OFF  
(Manual Recording)  
* When the communication or the monitoring ends, video  
recording stops.  
NOTES:  
When “Video” is selected at [Picture Recording Mode] and [Audio Recording] is set ON in the Setting window ( “SETTING MANUAL”), the  
sounds from a sub station (door station or room sub station) or master station can also be recorded during the auto or manual recording.  
Recording can no longer be made if the total amount of recorded files exceeds the “Max. Recording Space” set in the Setting window. A balloon  
appears to show that “Max. Recording Space” is exceeded.  
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Auto recording  
Manual recording  
When the call button is pressed at a video door station,  
a snapshot or video of the image at the door is recorded  
automatically.  
You can record a snapshot or video of the image at the  
door (and sounds depending on the setting) manually in the  
following states.  
When called from a video door station  
When monitoring a video door station  
When communicating with a video door station  
When [Audio Recording] is set to ON:  
When called from a sub station, recording of the sounds at  
the station automatically starts when a communication is  
started.  
When called from a master station, recording of the sounds  
at the station starts immediately.  
How to perform manual recording  
Snapshot recording  
If you want to stop video recording, click  
.
*
turns into  
.
Click  
when called from, monitoring or communicating  
with a video door station.  
NOTE:  
During recording, the square part in  
NOTE:  
is illuminated.  
You cannot record sounds.  
Video recording  
*
You can also record sounds from a sub station or master  
station by this method depending on the setting.  
Click  
when called from, monitoring or  
1
communicating with a video door station.  
*
turns into  
during recording.  
Click  
to stop video recording.  
2
NOTES:  
When you click  
continues until the set communication time has elapsed or until  
is clicked.  
When communication starts while recording during monitoring,  
you can continue the recording. When the communication or  
monitoring ends, recording stops.  
while recording during monitoring, recording  
During recording, the square part in  
is illuminated.  
29  
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PLAY  
You can play the recorded images with the PC master station.  
You can also delete any unnecessary recorded les.  
Select the target le by clicking it (so that it is  
highlighted.)  
3
4
Playing recorded image (and/or sound)  
Click  
on the Main window.  
Click  
on the Play window to start play.  
1
[Play]  
*
*
The snapshot or video is displayed on the Video display  
area. If audio has been recorded with the video, the  
audio is also played. (If the target station of the recorded  
le has no camera, only sounds will be played.)  
You can perform various play operation if desired. See  
the next page for details.  
The Play window opens and the list of recorded les is  
displayed.  
When necessary, you can search for the target  
2
le(s) by designating the period of time and/or the  
target station type (by clicking ) to narrow down the  
search result.  
NOTES:  
If you click another recorded file during play, play stops.  
If a call from another station is received during play, play  
stops.  
Select the target station type.  
* Only the recorded les of the selected station type  
are searched for.  
Under normal play conditions, a snapshot image is usually  
displayed for 2 seconds.  
There may be a file to which images and/or sound are not  
recorded depending on the communication status at the  
recorded time.  
Designate the start date of the period of time to search  
for les recorded in the period.  
If a recording is made to an unanswered call and the recorded  
Designate the end date of the  
period of time.  
file has not been played yet,  
on the Main window blinks.  
A list of recorded les corresponding to the search  
conditions is displayed. The les that have not been  
played yet are shown in a different color.  
Dates in the recorded le list are also displayed.  
You can display the data in the recorded le list  
in order of station type, station name or date by  
clicking “Station number”, “Station name” or “Date”.  
30  
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Play operation list  
These operations can also be performed while paused or stopped.  
Operation  
To play in normal speed  
Button  
(Play)  
Remarks  
-
-
To stop play  
(Stop)  
While paused, clicking  
moves the recorded images  
by one frame whenever clicked.  
To stop play temporarily  
(Pause)  
When the play of the nal frame of a recorded le is  
paused, and you click  
again, the rst frame of the  
recorded le just below the current le is displayed.  
The recorded le is played at about one quarter of the  
normal speed.  
To play in slow motion  
To play at fast speed  
(Slow)  
If you click  
during slow play, it returns to normal play  
speed. (No sound is output.)  
The recorded le is played at about four times the  
normal speed.  
(Fast Forward)  
If you click  
during fast forward, it returns to normal  
play speed. (No sound is output.)  
To skip to the  
beginning of  
the desired  
le (SKIP  
To play from the beginning of le  
just below the current le  
(Next File)  
(Prior File)  
-
-
To play from the beginning of the  
current le  
SEARCH)  
When play has nished;  
When play reaches the end of the recorded le, the le just below the recorded le is automatically played.  
Deleting a recorded le  
You can delete any unnecessary recorded les.  
Open the Play window.  
1
Select a recorded le (so that it is highlighted).  
2
Click  
.
3
The selected recorded le is deleted.  
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APPENDIX  
TECHNICAL PRECAUTIONS  
AVAILABLE CHARACTER LIST  
The following are the characters that can be entered with each of the dial keys on the master station for station or zone  
names and numbers.  
Some characters are available with a key and they are switched whenever the key is pressed.  
Characters and number that can be entered with a key  
Dial key  
Number  
Characters  
1
1
2
3
4
5
6
7
8
9
.
-
?
C
F
I
!
'
@
_
/
1
2 (ABC)  
3 (DEF)  
4 (GHI)  
5 (JKL)  
6 (MNO)  
7 (PQRS)  
8 (TUV)  
9 (WXYZ)  
A
D
G
J
B
E
H
K
N
Q
U
X
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
7
9
(
W
0
#
0
+
$
%
&
)
;
0
SPECIFICATIONS  
Your PC must meet the following system requirements to use the IS-SOFT.  
Also refer to the instruction manual supplied with your PC.  
Windows XP Home/Professional (SP3) (32bit)  
Windows Vista Ultimate/Home/Business/Enterprise (SP2) (32/64bit)  
Windows 7 Home Premium/Professional/Enterprise/Ultimate (32/64bit)  
OS  
Processor  
2 GHz or higher  
System memory (RAM) 1 GB RAM or higher  
Hard disk  
10 MB or more (additional space is needed for recording)  
Sound card  
8 bit full duplex, Direct Sound compatible  
800 x 600 or higher (x 1)  
1024 x 768 or higher (x 2)  
1920 x 1200 or higher (x 3)  
Display  
Run-time  
Network  
Microsoft (R).NET Framework 4.0 or later  
10BASE-T/100BASE-TX Ethernet  
TCP/IPv4, UDP/IPv4, SIP, Others  
320k to 8Mbps  
Protocol  
Network bandwidth  
The application may not run, or may not operate correctly (such as freezes occurring) on a PC with specifications below the necessary  
requirements.  
Serious damage could be caused if an error occurs during door release.  
We recommend using a PC and DVD drive that exceed the basic system requirements.  
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AIPHONE CO., LTD., NAGOYA, JAPAN  
AIPHONE CORPORATION, BELLEVUE, WA, USA  
AIPHONE S.A.S., LISSES-EVRY, FRANCE  
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