Acer Network Card AcceleRAID 170 User Manual

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AcceleRAID170  
PCI to Ultra 160 SCSI  
RAID Controller  
Installation Guide  
Part Number 775064-01  
08P4093  
© Copyright 2000 Mylex Corporation.  
All Rights Reserved.  
All contents of this manual are copyrighted by Mylex  
Corporation. The information contained herein is the  
exclusive property of Mylex Corporation and shall not be  
copied, transferred, photocopied, translated on paper, film,  
electronic media, or computer-readable form; or otherwise  
reproduced in any way, without the express written  
permission of Mylex Corporation.  
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Greetings  
Thank you for purchasing the Mylex AcceleRAID™ 170 disk array controller. Requests  
for technical information about this and other Mylex Corporation products should be  
made to your Mylex authorized reseller or Mylex marketing representative.  
Please Notice  
IBM, Mylex, AcceleRAID, Global Array Manager (GAM), and RAID EzAssist are  
trademarks or registered trademarks of International Business Machines Corp. and its  
subsidiaries. Microsoft, MS-DOS, Windows 95, Windows 98, Windows NT, and Windows  
2000 are registered trademarks of Microsoft Corporation. Novell and NetWare are a  
registered trademarks of Novell Corporation. SCO and UnixWare are registered  
trademarks of Santa Cruz Operations. Other names that are trademarks may be used herein  
for the purpose of identifying the products or services of their respective owners.  
Unless otherwise noted, companies, names and data used in examples herein are fictitious.  
Our Policy  
Although reasonable efforts have been made to assure the accuracy of the information  
contained herein, this publication could include technical inaccuracies or typographical  
errors. Mylex Corporation expressly disclaims liability for any error in this information,  
and for damages, whether direct, indirect, special, exemplary, consequential or otherwise,  
that may result from such error, including but not limited to loss of profits resulting from  
the use or misuse of the manual or information contained therein (even if Mylex  
Corporation has been advised of the possibility of such damages). Any questions or  
comments regarding this document or its contents should be addressed to Mylex  
Corporation at the address shown on the back cover.  
The following paragraph does not apply to the United Kingdom or any country where such  
provisions are inconsistent with local law:  
MYLEX CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT  
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE.  
Some states do not allow disclaimer of express or implied warranties or the limitation or  
exclusion of liability for indirect, special, exemplary, incidental or consequential damages  
in certain transactions; therefore, this statement may not apply to you. Also, you may have  
other rights which vary from jurisdiction to jurisdiction.  
Information in this publication is subject to change without notice and does not represent a  
commitment on the part of Mylex Corporation. Changes may be made periodically to the  
information herein; these changes will be incorporated in new editions of the publication.  
Mylex Corporation reserves the right to make improvements and/or changes at any time in  
the product(s) and/or program(s) described in this publication.  
It is possible that this publication may contain reference to, or information about, Mylex  
Corporation products (machines and programs), programming or services that are not  
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that Mylex Corporation intends to announce, provide, or make available such Mylex  
products, programming, or services in your jurisdiction.  
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About This Manual  
This installation guide covers hardware set-up and configuration procedures  
necessary for the installation of a Mylex AcceleRAID 170 single channel  
RAID controller.  
Chapter 1 describes the controller, standard package contents, and user-  
supplied items necessary for installation.  
Chapter 2 describes the steps to be performed prior to controller installation  
and the physical installation of the AcceleRAID 170 single channel RAID  
controller.  
Chapter 3 describes controller start-up and the BIOS options.  
Appendix A provides hardware and environmental specifications.  
Appendix B describes error messages and problem correction.  
Appendix C describes the PCI Hot Plug feature.  
Appendix D provides enclosure management information.  
Appendix E provides regulatory agency information.  
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Conventions  
Throughout the manual, the following conventions are used to describe user  
interaction with the product:  
prompt  
This style of type indicates screen display messages  
Enter  
Press the key labeled Enter(or Delete,etc.)  
Note  
Supplementary information that can have an effect on  
system performance  
ƽ Caution  
Notification that a proscribed action has the potential  
to adversely affect equipment operation, system  
performance, or data integrity  
WARNING  
Notification that a proscribed action will definitely  
result in equipment damage, data loss, or personal  
injury  
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Chapter 1  
Introduction  
Controller Features .................................................................... 1-2  
Chapter 2  
Installation  
Preparing the SCSI Drives ....................................................... 2-10  
SCSI Termination ..................................................................... 2-11  
SCSI Cabling ................................................................................... 2-15  
LVD Mode ................................................................................ 2-15  
Single-ended Mode .................................................................. 2-15  
Limitations on Mixing SCSI Drives .................................................. 2-16  
Narrow with Wide SCSI Drives ................................................. 2-16  
LVD with Single-ended Drives ................................................. 2-16  
Manual No. 775064  
v
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Chapter 3  
Controller Start-up  
BIOS Options .....................................................................................3-1  
Global Array Manager (GAM) Client ..................................................3-5  
Appendix A  
Environmental Specifications .....................................................A-2  
Appendix B  
Appendix C  
PCI Hot Plug  
Windows 2000 ........................................................................... C-3  
Windows 64 ............................................................................... C-4  
Appendix D  
Enclosure Management  
Introduction ....................................................................................... D-1  
SAF-TE ............................................................................................. D-1  
SES .................................................................................................. D-2  
vi  
AcceleRAID 170 Installation Guide  
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Appendix E  
Class B Compliance ..........................................................................E-1  
Declaration of Conformity ..................................................................E-2  
Declaration of Conformity ..................................................................E-3  
Community of Europe ........................................................................E-4  
Underwriters Laboratories Statement and Warning ..........................E-5  
Glossary  
Manual No. 775064  
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viii  
AcceleRAID 170 Installation Guide  
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Chapter 1  
Introduction  
This chapter describes:  
The AcceleRAID170 controller  
Standard package contents  
User supplied items  
Figure 1-1. AcceleRAID 170 Controller  
Product Description  
The Mylex AcceleRAID 170 controller is a PCI to Ultra 160 SCSI single  
channel RAID controller with 32-bit, 33MHz PCI capability. The  
AcceleRAID 170 supports one external connector and one internal Ultra 160  
SCSI connector. The AcceleRAID 170 controller provides the speed and  
functionality required by high demand server platforms. AcceleRAID 170  
achieves performance breakthroughs in PCI technology, eliminates storage  
bottlenecks, and delivers scalable performance. Enclosure management and  
PCI Hot Plug are standard features.  
Manual No. 775064  
1-1  
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Product Description  
Controller Features  
Features of the AcceleRAID 170 controller include:  
One QLogic ISP 10160A chip to support one Ultra 160 SCSI LVD  
channel  
Intel i960RM RISC processor operating at 100MHz  
32MB, 64MB, and 128MB ECC cache DIMM module  
PCI 2.2 compliant  
1MB, 8-bit flash EEPROM for BIOS and code  
Built-in configuration utilities (in BIOS)  
Write-through and write-back cache support  
PCI Hotplug capability allows the AcceleRAID 170 to be swapped  
with a replacement without powering down the system  
ƽ Caution  
Be sure the motherboard you are using supports  
PCI Hotplug before attempting to use this feature,  
or serious damage to the controller and/or the  
motherboard could result. (The motherboard must be  
PCI 2.2 compliant if using PCI Hot Plug.)  
Channel Capabilities  
15 Ultra 160 SCSI devices per channel  
Controller Capabilities  
15 physical drives in the drive group (array)  
32 total logical drives on the controller  
Supports RAID levels 0, 1, 0+1, 3, 5, 10, 30, 50, and JBOD  
1-2  
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Introduction  
Operating System Support  
MS-DOS 5.x, 6.x, and above are supported using drivers that reside in the  
AcceleRAID BIOS. Many drivers in the Disk Array Controller Software Kit,  
included with the AcceleRAID 170 controller, support many other popular  
operating systems (see the PCI Disk Array Controller Drivers Installation  
Guide and User Manual).  
Manual No. 775064  
1-3  
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Standard Package Contents  
Standard Package Contents  
The following items are supplied with the standard shipping package:  
Hardware  
AcceleRAID 170 Disk Array Controller with documentation included  
on the CD-ROM and a printed Quick Installation Guide  
Standard DIMM Module: 32MB, 64MB, or 128MB (ECC)  
Software  
On-board RAID EzAssist disk array controller configuration utility  
with documentation on CD-ROM and a printed Quick Configuration  
Guide  
Software Kit Driver diskettes with documentation on CD-ROM and a  
printed PCI Drivers Installation Guide  
Global Array Manager (GAM) Server and Client software and  
documentation on CD-ROM  
Figure 1-2. Standard Package Contents  
1-4  
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Introduction  
User-supplied Items  
The following user-supplied items are required to perform this installation:  
IBM-PCcompatible host system with PCI slot (PCI 2.2 compliant)  
Network operating system software (as required)  
SCSI cables to connect the controller and disk arrays  
Static grounding strap or electrostatic discharge (ESD) safe work area  
Disk array enclosure (or equivalent) with SCSI disk drives  
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User-supplied Items  
1-6  
AcceleRAID 170 Installation Guide  
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Chapter 2  
Installation  
This chapter describes:  
Before You Begin  
Safety Considerations  
Installation Checklist  
Connectors, LEDs, Jumpers  
Installation Process (controller)  
SCSI Termination  
SCSI IDs  
SCSI Cabling  
Limitations on Mixing SCSI Drives  
Mylex disk array controllers are designed to work in a variety of SCSI RAID  
application environments. Certain configuration steps need to be performed  
prior to installing the controller into a RAID environment. Each of the steps  
described in this chapter are part of the installation process.  
Manual No. 775064  
2-1  
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Before You Begin  
Before You Begin  
Installing the AcceleRAID 170 single channel RAID controller is no more  
difficult than installing any 32-bit PCI adapter controller. The AcceleRAID  
170 single channel controller connects into any PCI 2.2 compliant slot on the  
motherboard. Follow these steps and the installation procedures in this  
chapter.  
Note  
Recommended: Connect the AcceleRAID 170 into a  
32-bit PCI slot to reserve the 64-bit PCI slot for 64-bit  
controllers (although the AcceleRAID 170 will work  
in a 64-bit slot).  
WARNING  
Working with the system covers off and power  
applied to the system can result in shock and  
serious injury.  
1. Power off the system and disconnect the power cables before starting  
the installation. Refer to the instructions provided in your system  
documentation. Do not disconnect cables or power cords while system  
power is on.  
2. Read all of the instructions in this chapter completely before proceed-  
ing. Follow the Notes, Cautions, and Warnings described in this manual  
and marked on the equipment.  
3. Follow electrostatic discharge (ESD) safety procedures. Use a  
grounded wrist strap or ESD safe footwear, and work in an ESD safe  
area.  
4. Perform a safety check of the installation before powering on the  
system.  
Make sure that the cabling Pin 1 location is correct and that all  
cables are firmly seated in the connectors.  
Make sure all SCSI conventions (cable type, cable length,  
termination, etc.) are correct, see Table 2-3 on page 2-15.  
2-2  
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Installation  
Safety Considerations  
Be sure to observe the following precautions before beginning the controller  
installation procedure:  
ƽ Caution  
Anti-static handling procedures are required. Leave  
the controller in its anti-static bag until it is time to  
plug the controller into the PCI slot. The use of a  
grounded wrist strap and other ESD protective  
measures are highly recommended.  
WARNING  
Disconnect the system from the electrical wall  
outlet before opening the system cabinet. Working  
with the system covers off and power applied to the  
system can result in shock and serious injury.  
Manual No. 775064  
2-3  
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Installation Checklist  
Installation Checklist  
GET READY  
Note  
It is recommended that you wear a grounded wrist  
strap when performing hardware installation  
procedures.  
1. ____ Power off your computer system.  
2. ____ Decide which available PCI slot will be used.  
3. ____ Remove the plate from the I/O access port to the PCI slot.  
4. ____ Remove the AcceleRAID 170 controller from the anti-static bag.  
GET SET  
Note  
Review Figure 2-1, Figure 2-2, and Figure 2-3;  
Table 2-1 and Table 2-2 to get familiar with the layout  
of the AcceleRAID 170 controller and the  
Connectors, Jumpers, and LED descriptions.  
5. ____ Plug the AcceleRAID 170 controller into a standard PCI 2.2  
compliant slot.  
6. ____ Secure the AcceleRAID 170 controllers mounting bracket with a  
screw or retainer.  
7. ____ Connect the SCSI cable(s) from your drive(s) and/or device(s) to  
the SCSI channel.  
8. ____ Check SCSI termination for internal and/or external devices.  
9. ____ Check disk drives. Be sure termination is set to the disabled  
position on any disk drive(s) that will not be terminated. For more  
information, see the documentation that accompanied the disk  
drives.  
10. ____ Set SCSI ID on the disk drive(s).  
11. ____ Enable termination power on disk drive(s).  
12. ____ Safety check the installation.  
GO  
13. ____ Go to Chapter 3, Controller Start-up.  
2-4  
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Installation  
Connectors, LEDs, and Jumpers  
There is one external and one internal Ultra 160 SCSI connector supported  
on the AcceleRAID 170 controller as shown in Figure 2-1, and labeled as  
CH 0.  
The AcceleRAID 170 controller has three LEDs on the front side as shown  
in Figure 2-2 and described in Table 2-1. The LEDs indicate SE (single  
ended), LVD, and FAIL modes.  
SCSI jumpers should normally be set to their default settings, no adjustments  
are needed. Default jumper locations are shown in Figure 2-3 and are  
described in Table 2-2.  
When you have checked the termination requirements, completed the  
connections of your desired SCSI devices, and other possible devices such as  
a CD-ROM drive or a tape drive, close your system with the cover.  
PCI Hotplug  
Note  
Please see Appendix C for information on how to  
implement the Hotplug feature for your systems  
requirements.  
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Connectors, LEDs, and Jumpers  
CH 0  
Figure 2-1. AcceleRAID 170 Controller Channel Connectors  
D1 D2 D4  
Figure 2-2. AcceleRAID 170 LEDs  
Table 2-1. LED Descriptions  
D1  
D2  
D4  
SE (Single Ended)  
LVD (Low Voltage Differential)  
Fail (Processor Self Test)  
2-6  
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Installation  
JP2  
J1  
JP6  
JP7  
Figure 2-3. AcceleRAID 170 Jumper Locations  
Table 2-2. AcceleRAID 170 Jumper Descriptions  
J1  
Manufacturing test point  
JP2  
JP6  
JP7  
Maintenance mode  
Cache dirty (monitor cache write back) — LED header  
BSY (SCSI activity) — LED header  
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Installation Process  
Installation Process  
Installing the Controller  
Follow these installation steps:  
1. Choose any available 32-bit or 64-bit PCI slot as shown in Figure 2-4.  
32 bit PCI slots  
ts  
64 bit PCI slo  
Figure 2-4. Choose an Available PCI Slot  
2. Remove the metal cover plate from the slots access port (at the back of  
the cabinet), usually by releasing the black clip as shown in Figure 2-5.  
Figure 2-5. Remove the Metal Plate  
2-8  
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Installation  
ƽ Caution  
Be sure to wear a ground wrist strap at all times.  
3. Handling the AcceleRAID 170 controller by the edges, remove it from  
the anti-static bag as shown in Figure 2-6.  
Ground wrist strap  
Figure 2-6. Remove the Controller from the Anti-static Bag  
4. Plug (install) the controller firmly into any 32-bit or 64-bit PCI slot as  
shown in Figure 2-7.  
32-bit PCI slot  
AcceleRAID 170  
Ground wrist strap  
Figure 2-7. Plug the Controller into any 32-bit or 64-bit PCI Slot  
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Installation Process  
Preparing the SCSI Drives  
To prepare the drives for installation, follow these steps:  
1. Remove any terminators attached to the drive or set any drive  
termination jumpers to the disabled position.  
2. Set the SCSI IDs on the drives.  
3. Enable term power on the drives.  
Refer to the drive manual for specific information about drive configuration  
settings.  
Installing Cables and Setting Termination  
Please refer to Table 2-3 on page 2-15 for SCSI Formats and Bus Length  
requirements.  
4. Connect the SCSI cable from the internal disk drive to the SCSI  
connector on the AcceleRAID 170 controller as shown in  
Figure 2-8. (The controller is already connected to the system board.)  
Figure 2-8. Connecting Disk Drives to the AcceleRAID 170  
2-10  
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Installation  
Note  
proper cable type designed for a certain SCSI  
speed must be used, please refer to Table 2-3 on page  
2-15.  
Note  
To avoid problems caused by mixing drive types,  
please refer to Limitations on Mixing SCSI Drives”  
on page 2-16.  
SCSI Termination  
Each end of a SCSI bus must be terminated to maintain proper voltage levels  
for SCSI control and data signals. The device used for this purpose is called  
a terminator. Termination devices can be built into a controller, a SCSI  
device, or attached to the end of a SCSI bus.  
The AcceleRAID 170 controller is equipped with automatic SCSI bus  
termination circuitry. If the controller is at the end of a SCSI bus, it  
automatically enables on-board termination. The controller can also detect  
whether single-ended (SE) or low-voltage differential (LVD) termination is  
required, and can automatically configure the appropriate termination type.  
The end of the SCSI bus farthest from the controller must be terminated if  
SCSI devices are connected to the SCSI channel. See Figure 2-9 for an  
example of a SCSI device configuration connected to the internal SCSI  
channel.  
Note  
When connecting SCSI devices, it is better to  
terminate the ends of the SCSI bus itself, rather than  
to terminate the end devices on the bus. This allows  
hot swap devices to be added or removed from the  
SCSI bus without affecting termination.  
Manual No. 775064  
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Installation Process  
1. Termination - Only Internal or Only External Devices  
Check that the drive channel is properly terminated according to  
drawings below, or skip to Step 2 if using both internal and external  
devices.  
The AcceleRAID 170 is equipped with automatic SCSI termination  
circuitry which handles automatic enabling and disabling of on-board  
termination. For example, if the controller is at the end of the SCSI bus,  
it automatically enables on-board termination.  
If all the SCSI devices on a channel are connected either to the  
internal connector or to the external connector, the end of the SCSI  
bus farthest from the controller must have a terminator installed; the  
controller automatically enables on-board termination.  
See Figure 2-9 for an example of an internal drive configuration.  
See Figure 2-10 for an example of an external drive configuration.  
Figure 2-9. Termination with Internal Drive Configuration  
Figure 2-10. Termination with External Drive Configuration  
2-12  
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Installation  
2. Termination - Both Internal and External Devices  
Check that the drive channel is properly terminated according to the  
drawing below.  
If the controller is in the middle of the SCSI bus, it automatically  
disables on-board termination. If some SCSI devices on the channel are  
connected to the internal connector, and some are connected to the  
external connector, on the same channel, the two ends of the SCSI bus  
farthest from the controller must each be terminated.  
See Figure 2-11 for an example of a combined internal and external  
drive configuration. Notice that they are on the same channel.  
Note  
It is better to terminate the ends of the SCSI bus itself  
than it is to terminate the end devices on the bus. This  
allows hot swap devices to be added or removed from  
the SCSI bus without affecting termination.  
Note  
The only devices controlled by the RAID  
configuration are the ones physically  
connected to the AcceleRAID 170 controller.  
Figure 2-11. Termination with Internal and External Drive Configuration  
3. Remove or set disk drive termination jumpers to the disabled position  
(if needed). Refer to the documentation furnished with your disk drives  
to determine if your termination jumpers need to be adjusted.  
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Installation Process  
Setting SCSI Device IDs  
4. Set the SCSI ID on the disk drives; ID 7 is reserved for the controller.  
See Figure 2-12.  
Note  
Each drive must have a unique ID chosen from  
0 through 6 or 8 through 15. Be careful not to  
duplicate a drive address.  
Remember: ID 7 is reserved for the controller;  
therefore, it cannot be used as a disk drive ID.  
IDs from 0 through 6 are usually for Narrow,  
8-bit devices. However, the full range of SCSI ID  
addresses, 0 through 6 and 8 through 15 can be  
used for Wide, 16-bit devices.  
See your device documentation for instructions on  
how to set your particular disk drives SCSI address.  
SCSI ID Numbers  
7 is reserved for the controller  
Figure 2-12. SCSI ID Numbers  
2-14  
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Installation  
SCSI Cabling  
The controller supports one Ultra 160 SCSI channel which can support up to  
15 SCSI devices (plus the controller itself).  
LVD Mode  
The controller supports Ultra 160 SCSI with LVD. If all drives attached to a  
controller drive channel support Ultra 160 SCSI with LVD, then that channel  
will operate at a maximum of 160MB/s burst speed. This setup allows a  
maximum SCSI bus length of up to 12 meters.  
Note  
The SCSI bus length can be extended up to 25 meters  
if only the controller and one drive are on the bus in a  
point-to-point configuration.  
Single-ended Mode  
If any device on the channel does not have LVD electrical characteristics, the  
channel will revert to single-ended operation mode. The SCSI bus lengths  
will then be limited to the single-ended bus lengths shown in Table 2-3.  
Table 2-3. SCSI Formats and Bus Lengths  
SCSI Trade Association  
(STA) Terms  
Bus  
Speed,  
MB/Sec,  
Max.  
Bus  
Width,  
Bits  
Max. Bus Length, Meters  
Max. Device  
Support  
(Including  
Controller)  
Single-ended Low-Voltage  
Differential  
SCSI-1  
5
10  
20  
20  
20  
40  
40  
40  
40  
80  
160  
8
8
6
-
8
8
Fast SCSI  
3
-
Fast Wide SCSI  
Ultra SCSI  
16  
8
3
-
16  
8
1.5  
-
Ultra SCSI  
8
3
-
-
4
Wide Ultra SCSI  
Wide Ultra SCSI  
Wide Ultra SCSI  
Ultra2 SCSI  
16  
16  
16  
8
-
16*  
8
1.5  
-
3
-
4
Not Defined  
Not Defined  
Not Defined  
12†  
12†  
12  
8
Wide Ultra2 SCSI  
Ultra 160 SCSI  
16  
16  
16  
16  
*
The Maximum number of devices allowed on a Wide Ultra SCSI bus is 8, unless bus  
extender technology is used.  
This length can be extended to 25 meters if there are only 2 devices (e.g., the controller and  
one drive) on the bus in a point-to-point configuration.  
Manual No. 775064  
2-15  
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Limitations on Mixing SCSI Drives  
Limitations on Mixing SCSI Drives  
Narrow with Wide SCSI Drives  
If you mix narrow and wide SCSI devices on the controller, use a terminator  
that does not terminate the upper eight bits, and be sure to properly terminate  
the end of the bus with either a 16-bit terminator or a 16-bit device that has  
termination enabled.  
LVD with Single-ended Drives  
If LVD capable drives are installed on a channel with single-ended devices,  
all drives on the channel will operate as if they were single-ended devices.  
This will also limit the bus length to the single-ended bus length specified in  
Table 2-3.  
2-16  
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Chapter 3  
Controller Start-up  
This chapter describes:  
BIOS Options  
BIOS Configuration Utility (RAID EzAssist)  
Operating System, Device Drivers, GAM  
What to Check in Case of Problems  
This chapter describes the AcceleRAID 170 RAID controller start-up  
procedures and messages produced by the BIOS during start-up or re-boot.  
This chapter also explains three BIOS options that are available for  
configuring controller operation.  
BIOS Options  
After physically installing the controller and connecting the cabling, do the  
following steps if you need to set or modify a BIOS option, see Setting  
BIOS Optionson page 3-2 for details:  
1. Power on the computer.  
2. Watch the messages on the screen for the following prompt to be  
displayed:  
Press <ALT-M> for BIOS options  
3. Press AltM to get into the BIOS Options menu.  
4. The BIOS Options menu provides the following items to choose from:  
5. To select any of the items in the menu, highlight the selection with the  
Up Arrow or Down Arrow. Press Enter to toggle any of the three  
items.  
Note  
BIOS must be enabled to toggle the CD-ROM boot  
option.  
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BIOS Options  
Setting BIOS Options  
The available BIOS options are:  
BIOS disabled / enabled  
CD-ROM boot disabled / enabled  
2GB / 8GB drive geometry  
BIOS Disable or Enable  
This option must be enabled in order to toggle the CD-ROM boot parameter  
shown in the BIOS Options menu. The BIOS must also be enabled in order  
to boot from any device (e.g., CD-ROM) or system drive configured on the  
controller, or to access any DOS partition on any drive configured on the  
controller.  
When BIOS Disable or Enable is selected, the following message will be  
displayed. Press the Esc key to restart the system and then watch the screen  
for the following messages.  
CD-ROM Boot Disable or Enable  
The default for this option is for the CD-ROM boot to be disabled (e.g., the  
system will boot from a hard drive, even if there is a bootable CD-ROM  
installedattached to the AcceleRAID 170). If the CD-ROM boot option is  
enabled, and if a bootable CD is installed in the CD-ROM drive, the system  
can boot from the CD, you will also get an option to bypass the CD-ROM  
boot feature.  
If the CD-ROM boot option is enabled, the CD-ROM attached to the  
AcceleRAID 170 will take priority over the disk drives. For example, under  
MS-DOS, the disk drive that is normally Drive C will become Drive D. All  
subsequent drive IDs will similarly be moved down.  
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Controller Start-up  
Enable 8 GByte or 2 GByte Drives  
This setting affects how the BIOS reads the disk drives for the boot partition.  
Drive geometries can be toggled between 8 GB and 2 GB. The default is  
2 GB. When the drive geometry is changed, the drive should be formatted at  
the operating system level.  
ƽ Caution  
Changing this setting after data has been stored will  
make the data unreadable. If you have already  
configured your array and have stored data, you  
should not change this setting.  
The default BIOS geometry of the controller is set to 2 GB. This means that  
the BIOS can only access the first 2 GB of any drive that has been configured  
on the controller. This is adequate in most applications, since BIOS is only  
used to boot the operating system. However, it does mean the operating  
system must be installed in the first 2 GB of the capacity of the configured  
drive. If this is not adequate, the BIOS geometry can be changed to 8 GB,  
allowing the BIOS to access the first 8 GB of capacity.  
As a rule of thumb, select 8 GB geometry if the following two cases apply:  
You have a system (RAID) drive that is greater than 2.145 GB in  
capacity.  
The DOS/Windows compatible partitions could be located in an area  
above the first 2.145 GB.  
Otherwise the 2 GB option is fine.  
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BIOS Configuration Utility (RAID EzAssist)  
Note  
In the event that the RAID controller needs to be  
replaced, the current drive geometry will be restored  
from the configuration on disk (COD).  
BIOS Configuration Utility (RAID EzAssist)  
RAID EzAssist is the on-board BIOS Configuration Utility used to build  
several types of RAID configurations.  
Refer to the RAID EzAssist Configuration Utility User Reference Guide or  
RAID EzAssist Configuration Utility Quick Configuration Guide.  
Operating System  
If an operating system is not already installed on the system, it can be  
installed on a system disk on the controller. The operating system is installed  
along with the operating system device drivers.  
Operating System Device Drivers  
Device drivers that are compatible with the controller can be found in the  
Software Kit. For details on how to install and load drivers, refer to the PCI  
Disk Array Controller Drivers Installation Guide and User Manual.  
Global Array Manager (GAM) Server  
The Global Array Manager Server software supports a variety of operating  
systems. For details on how to install GAM Server, refer to the Global Array  
Manager Server Software Installation Guide and User Manual.  
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Controller Start-up  
Global Array Manager (GAM) Client  
The controller can be configured using GAM. GAM can also be used from  
the server or a system client to monitor status and verify data integrity of  
disks connected to the controller while the system and disks are running.  
For details on how to install and run GAM client, refer to the Global Array  
Manager Client Software Installation Guide and User Manual.  
In Case of Problems  
If problems are encountered during start-up, check the following:  
Check SCSI cabling for loose connections, pin mismatches (make sure  
pin 1 on the cable matches pin 1 on the connector), bent pins, and  
damaged or crossed cables.  
Check cable length; this includes internal bus lengths in enclosures.  
Check termination.  
Check SCSI IDs on all drives.  
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In Case of Problems  
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Appendix A  
AcceleRAID 170  
Specifications  
General Hardware Specifications  
AcceleRAID 170  
Controller  
AcceleRAID 170  
CPU  
i960RM microprocessor, 100MHz  
32MB, 64MB, and 128MB installed on a DIMM module  
Cache  
Memory  
Write: Selectable, Write-Through or Write-Back  
Error Protection: ECC (Error Correction Code)  
Firmware  
PCI  
ROM Type, Flash EEPROM, 1MB x 8  
32 bit, 33MHz - Host  
32 bit, 33MHz - Internal PCI  
SCSI  
Supports a single channel Ultra 160 SCSI LVD  
10160A  
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General Hardware Specifications  
Environmental Specifications  
Controller  
AcceleRAID 170  
Temperature  
Operating  
Storage  
0°C to +50°C (+32°F to +122°F)  
-20°C to +70°C (-4°F to +158°F)  
Humidity  
Operating  
Storage  
10% to 90% relative humidity (non-condensing)  
10% to 90% relative humidity (non-condensing)  
Altitude  
Operating  
Storage  
Length:  
Up to 3,048m (10,000 ft )  
Up to 15,240m (50,000 ft)  
7.575 inches  
Form Factor  
Width:  
4.200 inches  
Maximum.  
Component 0.105 inches on the solder side of the controller  
Height:  
0.570 inches on the component side of the controller  
Typical Power  
Consumption  
at 5.25v  
at 4.75v  
below 3.0A (15W) with 128MBytes SDRAM  
below 3.25A (11.25W) with 128MBytes SDRAM  
MTBF  
above 250,000 hours at 55°C  
A-2  
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Appendix B  
AcceleRAID 170  
Error Messages  
Note  
The firmware you are using may have these messages  
turned off. However, they are listed here for your  
reference.  
Start-up Error Messages  
The BIOS looks for any initialization message posted by the firmware during  
the start-up sequence. If a message is found, one of the following errors  
displays on screen and the installation process aborts.  
AcceleRAID 170 fatal error--Memory test failed!  
AcceleRAID 170 fatal error--Command interface test failed!  
AcceleRAID 170 hardware error--Run Diagnostics to pinpoint  
error  
AcceleRAID 170 firmware checksum error--Reload firmware  
Drive Check Error Messages  
If the firmware finds a valid controller configuration, but it doesn't match the  
SCSI drives currently installed, one or more of the following messages  
display. Then, the BIOS prints out the following:  
AcceleRAID 170 Configuration Checksum error--Run  
configuration utility!  
If the firmware detects that during the last power cycle the system was turned  
off abruptly leaving some incomplete write operations, the following  
message appears:  
Recovery from mirror race in progress  
WARNING: Dead SCSI devices (Channel Target) : x:y  
The following messages may also appear:  
AcceleRAID 170 cannot recover from Mirror Race!  
Some system drives are inconsistent!  
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Installation Abort  
During the initialization, if the firmware fails to respond to the BIOS inquiry  
within two minutes, the following message displays:  
AcceleRAID 170 not responding--no drives installed!  
The BIOS then inquires the firmware for its version number and other  
information, and displays the following message:  
AcceleRAID 170 Firmware Version x.xx  
One or more of the following messages will be displayed if the firmware  
reports the following conditions:  
Warning: X system drives offline  
Warning: X system drives critical  
WARNING: Dead SCSI devices (Channel : Target) : x:y  
No system drives installed  
X system drives installed  
The BIOS repeats the same process for additional RAID controllers present  
in the system. Then it proceeds to boot, if possible, from the first system  
drive on the first controller.  
Installation Abort  
With Firmware 6.x, the installation aborted message is displayed when the  
BIOS finds that the configuration of the disk drives, as stored in the  
NVRAM and configuration on disk, is different from what it senses at boot  
time. When this happens, and a new installation is not being attempted, the  
cause is often a faulty cable or drive, or a loose connection. Check all of the  
connectors, cables, drives, and try to boot. If the error persists, it most likely  
indicates a genuine failure and needs to be corrected. To correct it, boot and  
run the on-board BIOS Configuration Utility, RAID EzAssist (see Chapter  
3). For more information, refer to the RAID EzAssist Configuration Utility  
User Reference Guide or RAID EzAssist Configuration Utility Quick  
Configuration Guide.  
With Firmware 6.x, if the BIOS displays a mismatch in the Configuration on  
Disk (COD) on all drives, then the following message will be displayed,  
install abort-- no drives will be installed message. If you get this message,  
boot and run RAID EzAssist, the on-board Mylex Disk Array Configuration  
Utility. See Chapter 3 to recover from the error. For more information, refer  
B-2  
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AcceleRAID 170 Error Messages  
to the RAID EzAssist Configuration Utility User Reference Guide or RAID  
EzAssist Configuration Utility Quick Configuration Guide.  
System Reboot or Power Down  
Status messages may also be available from LED indicators connected to the  
controller. The Cache Dirty indicator is especially important when preparing  
to power-down the system.  
ƽ Caution  
It is very important to make sure that all data is  
written to the disk before rebooting or powering down  
the system, or you may lose data. It is always a good  
idea to wait for 60 seconds or until all activity stops  
before resetting or rebooting the system.  
The AcceleRAID 170 controller is a caching controller with 32MB, 64MB,  
or 128MB of cache memory when the system reports that a write command  
was completed, data may still be in the cache waiting to be written to the  
disk drives.  
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System Reboot or Power Down  
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Appendix C  
PCI Hot Plug  
Introduction  
PCI Hot Plug is a feature that allows a PCI card to be replaced while the host  
system is still running. The term Hot Plugis somewhat misleading; the  
PCI card cannot simply be pulled out of the host system while the card is  
operating without risk to the card, the system, and the data on the system.  
In order to replace a Hot Plug PCI card, a software command must be  
invoked to power off the card slot before the card can be removed. After the  
software indicates that the card is unloaded and the slot is powered off, a  
physical card retainer/switch must be released to allow the card to be  
removed from the PCI bus. At this point, the card can be replaced.  
At this time, Mylex only supports Hot Replacement of PCI Hot Plug cards.  
Future releases are planned to support Hot Upgrade or Hot Expansion  
(adding a card).  
Implementation  
Aside from the general terms previously mentioned, PCI Hot Plug  
implementation is specific to the host hardware platform and the operating  
system running on it. Refer to your host system's documentation for specific  
details on how to implement PCI Hot Plug.  
NetWare  
When NetWare is installed on a system capable of PCI Hot Plug, the  
following four modules are installed:  
cpqsbd.nlm - This is the Compaq system bus driver (a different driver  
will be needed for a platform other than Compaq).  
ncm.nlm - This is the Novell Configuration Manager, which manages  
the PCI Hot Plug system.  
ncmcon.nlm - This is the Hot Plug user interface called the Novell  
Configuration Manager Console.  
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Implementation  
odineb.nlm - This is a module combining the Open Data-link interface  
and the Novell Event Bus (NEB). The NEB controls the device drivers  
through the Open Data-link.  
If the NetWare installation process determines that the server supports PCI  
Hot Plug and detects the appropriate driver, the installation process adds the  
following two LOAD commands to the autoexec.ncf file:  
LOAD sys:\system\driver_name  
This command loads the bus driver (for Compaq, this is cpqsbd.nlm).  
After this command is executed, NetWare autoloads ncm.nlm.  
#LOAD sys:\system\ncmcon.nlm  
This command loads the Novell Configuration Manager Console,  
which then loads odineb.nlm. These commands can also be executed at  
the server console prompt.  
Note  
This command is commented out. If you want the  
Configuration Manager Console to be loaded every  
time the system is started, remove the pound sign (#)  
at the beginning of the line.  
Perform the following steps:  
1. Install NetWare 5 Service Patch 1.  
2. Install the Mylex GAM DMI driver.  
3. Restart the server. The autoexec.ncf will execute and load the drivers  
and start ncmcon.nlm (the PCI Hot Plug user interface).  
Note  
If any LOAD line is commented out in autoexec.ncf,  
the corresponding driver can be loaded manually by  
executing the LOAD command (as listed in  
autoexec.ncf) at the server console prompt.  
C-2  
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PCI Hot Plug  
Windows NT  
Windows NT requires additional software from the vendor who makes the  
system. Since this software is not a part of NT, the software needs to be  
installed after the operating system is loaded. Refer to your system or server  
vendor's PCI Hot Plug documentation.  
ƽ Caution  
GAM drivers can stop PCI Hot Plug Boards from  
unloading. If this problem occurs, stop GAM and  
unload the GAM drivers before attempting to unload  
the PCI Hot Plug controller.  
Known Windows NT Issues  
Mylex Software Kit 2.1 or greater is required to support your system  
vendors PCI Hot Plug utility.  
The macdisk.sys driver should not be loaded with a Mylex PCI Hot  
Plug board; if macdisk.sys is loaded, the system will hang upon  
shutdown.  
When you install a Mylex controller as a boot device and a Mylex  
Driver has been installed prior to the installation of the Windows NT  
OS, NT will not recognize the Mylex controller as a PCI Hot Plug  
device. To fix this, the driver must be reinstalled, and the system  
rebooted.  
This problem occurs because PCI Hot Plug information does not get  
loaded into the Windows NT registry for the Mylex controller upon  
installation of Windows NT.  
Windows 2000  
Windows 2000 supports the PCI Hot Plug capability. No additional software  
is required.  
Please refer to the Windows 2000 documentation for instructions on how to  
use the PCI Hot Plug feature.  
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Implementation  
Windows 64  
The released version of Windows 64 is intended to support the PCI Hot Plug  
capability. No additional software is required.  
Please refer to the Windows 64 documentation for instructions on how to use  
the PCI Hot Plug feature.  
C-4  
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Appendix D  
Enclosure Management  
Introduction  
Mylexs AcceleRAID controllers support the industry standard enclosure  
management protocol SCSI Accessed Fault-Tolerant Enclosures (SAF-TE).  
This feature allows the host to monitor drive enclosures and detect certain  
faults or operating environment conditions. The host can make a decision to  
shut down the system or issue a warning based on the type of fault detected.  
SAF-TE  
The SAF-TE protocol follows a specification jointly worked out by Conner  
Corporation and Intel Corporation. Enclosures that are compliant with this  
protocol are known as SCSI Accessed Fault-Tolerant Enclosures (SAF-TE).  
The protocol is compatible with standard SCSI buses and cabling.  
The SAF-TE interface standards objective is to provide a non-proprietary  
means of allowing third-party disks and controllers to be automatically  
integrated with peripheral enclosures that support:  
Status Signals (LEDs, audible alarms, LCDs, etc.)  
Hot swapping of drives  
Monitoring of fans, power supplies, and enclosure temperature  
SCSI is the underlying transport mechanism for communicating enclosure  
information. All standard SCSI host adapters will work. There is no need to  
consider reserved signals or special cabling.  
The SAF-TE interface can be implemented as a SCSI target that uses a SCSI  
port and an 8-bit microcontroller.  
All communication is initiated by the host. The SAF-TE processor acts only  
in target mode. The SAF-TE processor is periodically polled by the host  
approximately every 2 to 10 seconds.  
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SES  
SES  
The AcceleRAID 170 supports SES (SCSI Enclosure System) cabinets.  
Please refer to the documentation supplied with your SES enclosure cabinet  
for details on how to take advantage of this feature.  
D-2  
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Appendix E  
Regulatory Information  
Class B Compliance  
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION  
IS SUBJECT TO THE FOLLOWING TWO CONDITIONS:  
1. THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE,  
AND  
2. THIS DEVICE MUST ACCEPT ANY INTERFERENCE  
RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE  
UNDESIRED OPERATION.  
All external connections should be made using shielded cables.  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to  
provide reasonable protection against harmful interference in residential installations.  
This equipment generates, uses, and can radiate radio frequency energy, and if not  
installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is not guarantee that interference will not  
occur in a particular installation.  
If this equipment does cause interference to radio or television equipment reception,  
which can be determined by turning the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of the following measures:  
1. Reorient or relocate the receiving antenna  
2. Move the equipment away from the receiver  
3. Plug the equipment into an outlet on a circuit different from that to which the  
receiver is powered.  
If necessary, the user should consult the dealer or an experienced radio/television  
technician for additional suggestions.  
ƽ Caution  
Only equipment certified to comply with Class B  
(computer input/output devices, terminals, printers,  
etc.) should be attached to this equipment.  
Any changes or modifications to the equipment by the  
user not expressly approved by the grantee or  
manufacturer could void the users authority to  
operate such equipment.  
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Declaration of Conformity  
Declaration of Conformity  
Per FCC Part 2, Section 2.1077(a)  
Manufacturer’s Name: Mylex Corporation  
Manufacturer’s Address: 34551 Ardenwood Blvd.  
Fremont, CA 94555-3607  
USA  
Declares that the product:  
Product Name:  
AcceleRAID 170 Ultra 160 SCSI RAID  
Controller  
Model Number(s):  
A170-1-32NB  
A170-1-64NB  
A170-1-128NB  
2000  
Year of Manufacture:  
Conforms to the following Product Specification(s):  
FCC:  
CFR 47 Part 15, Subpart B, Section 15.107(e)  
and Section 15.109(g) Class B Digital Device  
tested per ANSI C63.41992 procedures  
Supplementary Information:  
This device complies with part 15 of the FCC Rules. Operation is subject to  
the following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
E-2  
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Regulatory Information  
Declaration of Conformity  
Per 89\336\EEC  
Responsible Party  
Name:  
Address:  
Mylex Corporation  
34551 Ardenwood Boulevard  
Fremont, CA 94555-3607  
U.S.A.  
hereby declares that the product  
Trade Name:  
AcceleRAID 170 Ultra 160 SCSI RAID Controller  
Fab 550166-00 Rev A  
Model Number(s): A170-1-32NB  
A170-1-64NB  
A170-1-128NB  
conforms to the following specifications  
Standards:  
EN 50081-1:1992, Emissions  
EN 55022:1998 Class B ITE radiated and conducted  
emissions  
EN 50024:1998, Immunity  
EN 61000-4-2:1998 Electrostatic Discharge  
EN 61000-4-3:1998 Radiated Immunity  
EN 61000-4-4:1995 Electrical Fast Transients/Burst  
EN 61000-4-5:1995 Surges  
EN 61000-4-6:1996 Conducted Immunity  
EN 61000-4-11:1994 Supply Dips and Variations  
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Community of Europe  
Community of Europe  
CE mark is rated for the AcceleRAID170  
PCI to Ultra 160 SCSI RAID Controller  
as follows:  
CISPR 22 Radiated Emission  
EN55022, Generic immunity standard for the following:  
IEC 801-2 ESD, IEC 801-3 Radiated, and IEC 801-4 EFT/Burst  
Warning!  
This is a Class B product. In a residential environment this product may cause radio  
interference, in which case the user may be required to take adequate measures.  
Achtung!  
Dieses ist ein Gerät der Funkstörgrenzwertklasse B. In Wohnbereichen können bei  
Betrieb dieses Gerätes Rundfunkstörungen aufreten, in welchen Fällen der Benutzer  
für entsprechende Gegenmaßnahmen verantwortlich ist.  
Avertissement!  
Cet appareil est un appareil de Classe B. Dans un environnement résidentiel cet  
appareil peut provoquer des brouillages radioélectriques. Dans ce cas, il peut être  
demandé à lutilisateur de prendre des mésures appropriées.  
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Regulatory Information  
Underwriters Laboratories Statement and  
Warning  
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Underwriters Laboratories Statement and Warning  
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Glossary  
AcceleRAID  
The AcceleRAID family features high performance, cost effective Ultra  
SCSI/Ultra2 SCSI LVD and Ultra 160 SCSI to PCI RAID controllers and  
adapters for high-end desktops, workstations, and entry level and mid range  
servers. AcceleRAID controllers support PCI-based motherboards with  
embedded SCSI chips and systems that have a PCI expansion slot designated  
for add-in RAID controllers. The AcceleRAID family consists of the 150,  
200, 250, 352, 160, 170, and 170LP controllers. The 150, 200, and 250  
products can utilize the on-board SCSI chips of servers and use SCSI  
interrupt steering logic (SISL). In addition, the 150 and 250 products can  
work in any PC or server with a PCI slot whether or not they have SCSI  
interrupt steering logic. The 150 and 250 have one Ultra2 SCSI LVD  
channel.  
Active Termination  
A type of terminator used in current SCSI channel setups, which utilizes an  
active voltage regulator, thus closely matching cable impedance.  
Application Server  
A centralized computer that holds and distributes application programs to  
users.  
ASIC  
Application-Specific Integrated Circuit, a chip created for a specific  
application.  
Array  
Multiple disk drives configured to behave as a single, independent disk drive.  
See also Disk Array.  
Asynchronous Data Transfer  
Data transfer not synchronized to a set timing interval. Asynchronous  
devices must wait for a signal from the receiving device after each byte of  
data.  
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Automatic Rebuild  
Mylex controllers provide automatic rebuild capabilities in the event of a  
physical disk drive failure. The controller performs a rebuild operation  
automatically when a disk drive fails and both of the following conditions  
are true:  
A standby or hot spare disk drive of identical or larger size is found attached  
to the same controller;  
All system drives that are dependent on the failed disk drive are configured  
as a redundant array: RAID 1, RAID 3, RAID 5, or RAID 0+1.  
During the automatic rebuild process, system activity continues; however,  
system performance may degrade slightly.  
BBU  
Battery Backup Unit, provides a battery backup for data currently stored in  
the on-board cache memory during intermittent power loss to the controller.  
In the event of a power failure, the BBU can hold data in the cache for a  
certain amount of time. Once power is restored the data can be saved to a  
disk.  
BIOS  
Basic Input/Output System, software that determines what a computer can  
do without accessing programs. The BIOS contains all the code required to  
control the keyboard, screen, drives, serial communications, and other  
functions. Usually the BIOS is built into a ROM chip installed on the  
motherboard so that the BIOS will always be available and not affected by  
disk failure. Sometimes the BIOS is recorded on a flash memory chip.  
BIOS Configuration Utility  
BIOS-based Configuration Utility, a utility program sequence used, upon  
powerup, for configuring various hardware elements in a system.  
Booting (or Bootstrapping)  
Loading operating system code and other basic software from a disk or other  
storage device to help a computer start.  
Burst Data Rate  
The speed at which a specific amount of data is sent or received in  
intermittent operations.  
G-2  
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Glossary  
Bus  
A set of conductors that connect the functional units in a computer and are  
the channels through which data is transferred. There are several types of bus  
channels, including serial, parallel, PCI, ISA, EISA, and MCA. See also I/O  
Bus.  
Cables  
The physical wires (copper or fibre optic) over which electrical signals are  
transmitted. Cables are used to connect peripherals (such as disk arrays) to  
computers and servers or to connect peripherals or components to each other.  
Cache  
A temporary storage area for frequently accessed or recently accessed data.  
Cache is used to speed up data transfer to and from a disk. See also Caching.  
Cache Flush  
Refers to an operation where all unwritten blocks in a Write-Back Cache are  
written to the target disk. This operation is necessary before powering down  
the system.  
Cache Line Size  
Represents the size of the data chunkthat will be read or written at one  
TM  
time, and is set in conjunction with stripe size. Under RAID EzAssist , the  
cache line size (also known as Segment Size) should be based on the stripe  
size you selected. The default segment size for Mylex RAID controllers is  
8K.  
Caching  
Allows data to be stored in a pre-designated area of a disk or RAM. Caching  
speeds up the operation of RAID systems, disk drives, computers and  
servers, or other peripheral devices.  
CD-ROM  
Compact Disk-Read Only Memory, a removable read-only storage device,  
similar to an audio compact laser disk, holding up to 640MB of data.  
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Channel  
Any path used for the transfer of data and control of information between  
storage devices and a storage controller or I/O adapter. Also refers to one  
SCSI bus on a disk array controller. Each disk array controller provides at  
least one channel.  
Conservative Cache  
An operating mode in which system drives configured with the write-back  
caching policy are treated as though they were configured for write-through  
operation and the cache is flushed.  
Consistency Check  
A process that verifies the integrity of redundant data. A consistency check  
on a RAID 1 or RAID 0+1 configuration (mirroring) checks if the data on  
drives and their mirrored pair are exactly the same. For RAID Level 3 or  
RAID Level 5, a consistency check calculates the parity from the data  
written on the disk and compares it to the written parity. A consistency check  
TM  
from Mylex utilities such as Global Array Manager (GAM) or RAID  
TM  
EzAssist give the user the ability to have a discrepancy reported and  
corrected. See also Parity Check.  
Data Transfer Rate  
The amount of data per unit of time moved through a channel or I/O Bus in  
the course of execution of an I/O load, usually expressed in MBps.  
DB-9  
A type of connector used for serial interfaces.  
Device Driver  
A software program that controls a particular type of device attached to a  
computer, such as a RAID subsystem, printer, display, CD-ROM, disk drive,  
etc.  
DIMM  
Dual In-line Memory Module, a circuit board that has memory chips. Instead  
of installing two SIMMs for the 64-bit memory path on a Pentium processor,  
one DIMM can be installed. See also SIMM.  
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Glossary  
Disk  
A non-volatile, randomly addressable, re-writable data storage device,  
including rotating magnetic and optical disks as well as solid-state disks or  
other electronic storage elements.  
Disk Array  
A collection of disks from one or more commonly accessible disk systems.  
Disk arrays, also known as RAID, allow disk drives to be used together to  
improve fault tolerance, performance, or both. Disk arrays are commonly  
used on servers and are becoming more popular on desktops and  
workstations. See also Array.  
Disk Drive  
A device for the electronic digital storage of information.  
Disk System  
A storage system capable of supporting only disks.  
Drive Groups, Drive Packs  
A group of individual disk drives (preferably identical) that are logically tied  
to each other and are addressed as a single unit. In some cases this may be  
called a drive packwhen referring to just the physical devices.  
All the physical devices in a drive group should have the same size;  
otherwise, each of the disks in the group will effectively have the capacity of  
the smallest member. The total size of the drive group will be the size of the  
smallest disk in the group multiplied by the number of disks in the group.  
For example, if you have 4 disks of 400MB each and 1 disk of 200MB in a  
pack, the effective capacity available for use is only 1000MB (5x200), not  
1800MB.  
Drivers  
A software routine that receives I/O requests from higher levels within the  
operating system and converts those requests to the protocol required by a  
specific hardware device.  
Dual Active  
A pair of components, such as storage controllers in a failure tolerant storage  
system, that share a task or set of tasks when both are functioning normally.  
When one component of the pair fails, the other takes the entire load. Dual  
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active controllers (also called Active/Active controllers) are connected to the  
same set of devices and provide a combination of higher I/O performance  
and greater failure tolerance than a single controller.  
ECC  
Error Correcting Code, a method of generating redundant information which  
can be used to detect and correct errors in stored or transmitted data.  
EDO  
Extended Data Output, a type of random access memory (RAM) chip  
designed to improve the time to read from memory on faster  
®
microprocessors such as the Intel Pentium.  
EEPROM  
Electrically Erasable PROM, see EPROM.  
EISA  
Extended Industry Standard Architecture, a bus standard for PCs extending  
the ISA architecture to 32 bits and allowing more than one CPU to share the  
bus.  
Embedded Storage Controller  
An intelligent storage controller that mounts in a host computers housing  
and attaches directly to a hosts memory bus with no intervening I/O adapter  
or I/O bus.  
EPROM  
Erasable Programmable Read Only Memory, memory which can be erased  
and re-used.  
eXtremeRAID  
A family of Mylex RAID controllers which offer uncompromising fault  
tolerance, data availability, superior configuration, and management  
flexibility. The eXtremeRAID family incorporates the latest performance  
technology by using the fastest processor on a PCI based RAID solution, a  
233 MHz RISC processor, up to four 160MB/sec Ultra 160 SCSI (Ultra3  
SCSI) channels, and a 64-bit PCI interface to provide eXtreme performance  
for servers. The eXtremeRAID controllers use driver technology with which  
Mylex has won tpm-C benchmarks worldwide. With this technology, the  
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Glossary  
eXtremeRAID 1100, 2000, and 3000 provide the highest performance and  
most flexible RAID solution available today.  
Failback  
Restoring a failed system components share of a load to a replacement  
component.  
Failover  
A mode of operation for failure tolerant systems in which a component has  
failed and a redundant component has assumed its functions.  
Failover Port  
A fibre channel port capable of assuming I/O requests for another, failed port  
on the loop. During normal operation, a failover port may be active or  
inactive. Failover ports assume the same loop ID and, optionally, the same  
node from the failed port.  
Failure  
A detectable physical change in hardware, requiring replacement of the  
component.  
Fast SCSI  
Devices that increases the speed at which data is transferred as opposed to  
the volume of data. These devices use data rates up to 10 MHz.  
Fast/Wide SCSI  
SCSI devices using data rates up to 20 MHz.  
Flash ROM  
Memory on an adapter containing software that can be reprogrammed  
without removing it from the board.  
Format  
A pre-established layout for data. Programs accept data as input in a certain  
format, process it, and provide it as output in the same or another format. All  
data is stored in some format with the expectation that it will be processed by  
a program that knows how to handle that format.  
Gigabit  
9
10 (1,000,000,000) bits. Abbreviated as Gb.  
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Gigabyte  
30  
2
(1,073,741,824) bytes. Abbreviated as G or GB.  
Global Array Manager (GAM)  
A Mylex RAID management utility that allows a system administrator to  
configure, monitor, and manage network RAID storage from anywhere in  
the world. GAM can communicate critical notification via e-mail, fax, pager,  
SNMP or the launching of an application. GAM is everything needed to  
manage Mylex PCI RAID Controllers, SCSI Host Adapters, and External  
RAID Controllers.  
HDM  
Hardware Driver Module, a driver set required for SCSI adapters for use in  
an I O environment.  
2
Host  
Any computer system to which disks are attached and accessible for data  
storage and I/O.  
Host Bus Adapter (HBA)  
An I/O adapter that connects a host I/O bus to the hosts storage memory  
system.  
Host I/O Bus  
An I/O bus used to connect a host computer to storage systems or storage  
devices.  
Hot Plug  
The process of adding or removing a device from a bus while transactions  
involving other devices are occurring over the bus. See also PCI Hot Plug.  
Hot Replacement of Disks  
The design of all Mylex controllers allows for the replacement of failed hard  
disk drives without interruption of system service. In the event of a SCSI  
drive failure on a properly configured system (where the data redundancy  
features of the controller are used), the system generates a message to alert  
the system operator.  
When a replacement drive becomes available, the system operator can  
remove the failed disk drive, install a new disk drive, and instruct the  
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Glossary  
controller to rebuildthe data on the new drive, all without interrupting  
system operations. Once the rebuild is complete, the controller will be  
brought back into a fault tolerant state. See also Hot Swap.  
Hot Spare  
A physical disk drive not part of a system drive that the controller can use to  
automatically rebuild a critical system drive. The hot spare drive must have  
at least as much capacity as the largest disk drive in the array or the rebuild  
may not start. See also Hot Standby.  
Hot Standby  
A redundant component in a fault tolerant storage system that has power  
applied and is ready to operate, but which does not perform its task as long  
as the primary component for which it is standing by is functioning properly.  
See also Hot Replacement of Disk and Hot Spare.  
Hot Swap  
The exchange of a replacement unit in a storage system for a defective unit.  
The exchange requires human intervention, but the system can continue to  
perform its normal functions (compare with Auto Swap, Cold Swap, and  
Warm Swap). See also Hot Replacement of Disk.  
In-Line Terminator  
A plug attached to the end of a SCSI cable in order to initiate active  
termination. Used when SCSI devices on the cable do not have built-in  
termination. See also Active Termination.  
Interface  
A hardware or software protocol that manages the exchange of data between  
the hard disk drive and the computer. The most common interfaces for small  
computer systems are ATA (also known as IDE) and SCSI.  
Internal RAID Controller  
A controller circuit board that resides inside a computer or server. An  
internal RAID controller resides on a bus, such as the PCI bus. Examples of  
internal RAID controllers include the Mylex AcceleRAID and  
eXtremeRAID families.  
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I/O  
Input/Output, the transmission of information between an external source  
and the computer.  
I/O Bus  
Any path used for the transfer of data and control information between I/O  
adapters and storage controllers or storage devices. See also Bus.  
I2O  
Intelligent Input/Output, a driver that uses special I/O processes to eliminate  
I/O bottlenecks. The processes deal with interrupt handling, buffering, and  
data transfer. An I O driver also includes an OS-specific module (OSM),  
2
which handles higher-level OS details, and a hardware device module  
(HDM), which knows how to communicate with certain devices.  
ISA  
Industry Standard Architecture, a standard bus (computer interconnection)  
architecture associated with the IBM AT motherboard. It allows 16 bits at a  
time to flow between the motherboard circuitry and an expansion slot card  
and its associated device(s).  
JBOD  
Just A Bunch of Disks (Drives), a number of disk drives, usually in an  
enclosure. JBOD implies that the disks do not use RAID technology and  
function independently. All Mylex RAID controllers support JBOD mode.  
Jumper  
A short piece of electrical conductor encased in plastic used to connect pins  
on a device to provide settings that the user can change. The settings remain  
constant during operation. For example, jumpers often set SCSI ID,  
termination, and IDE master/slave settings.  
Kilobyte  
10  
2
(1,024). Abbreviated as K or KB.  
Logical Drive  
The logical devices presented to the operating system. System drives are  
presented as available disk drives, each with a capacity specified by the  
Mylex RAID controller.  
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Glossary  
Logical Drive States  
A logical (system) drive can be Online, Critical, or Offline. Notice that the  
term onlineis used for both physical and logical drives.  
LVD  
Low Voltage Differential, a form of SCSI signaling introduced with Ultra2  
SCSI (Fast40 SCSI) uses data high and data low signal lines to increase  
transmission distances over those of single-ended (conventional SCSI  
signaling) lines. LVD allows for cable lengths of up to 12 meters  
(approximately 39 feet) with up to 15 devices. LVD also lowers noise, power  
usage, and amplitude.  
LVD differs from conventional differential signaling in that only positive and  
negative values are distinguished, not voltage levels. Other advantages are  
that LVD devices consume less power and can sense single-ended devices on  
the bus and revert to single-ended signaling. Devices need to be Ultra2 SCSI  
LVD devices in order to take advantage of the LVD signaling. Mylex  
AcceleRAID, eXtremeRAID, and DAC FL controllers are LVD controllers.  
Megabit  
A million bits; used as a common unit of measure, relative to time in  
seconds, as an expression of a transmission technology's bandwidth or data  
transfer rates. Megabits per second (Mbps) is a frequent measure of  
bandwidth on a transmission medium.  
Megabyte  
20  
2
(1,048,576) bytes. One megabyte can store more that one million  
characters. Abbreviated as M or MB.  
Mirrored Cache  
A cache memory that has duplicate data from another controller. In the event  
of failure of the original controller, the second controller can take the cached  
data and place it on the disk array.  
Mirrored Hard Drive  
Two hard drives the computer sees as one unit. Information is stored  
simultaneously on each drive. If one hard disk drive fails, the other contains  
all of the cached data and the system can continue operating.  
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Mirroring  
Refers to the complete duplication of data on one disk drive to another disk  
drive, this duplication occurs simultaneously with each write operation: each  
disk will be the mirror image of the other (also known as RAID Level 1, see  
RAID levels). All Mylex RAID controllers support mirroring.  
M.O.R.E.  
Mylex Online RAID Expansion, an advanced configuration mode that  
allows expansion of any unconfigured or hot spare drive into the expandable  
drive group while the controller is online with the host. For example, a  
system using a five-disk-drive RAID set can add another disk drive to create  
a six-disk-drive RAID set. The M.O.R.E. operation can be performed on all  
RAID levels except JBOD.  
Mylexs Global Array Manager (GAM) supports two M.O.R.E. features:  
Expand Capacity allows logical drive expansion for FFx external controllers  
only.  
Expand Array allows array expansion for both PCI and FFx external  
controllers.  
During the RAID set expansion process, which includes re-striping data  
from the old (smaller) RAID set to the new (expanded) RAID set, the  
controller continues to service host I/O requests.  
MTBF  
Mean Time Between Failures, the average time from start of use to failure in  
a large population of identical systems, computers, or devices.  
Narrow SCSI  
8-bit wide standard SCSI. Compare with Fast SCSI, Fast/Wide SCSI, Ultra  
SCSI, Ultra Wide SCSI, Ultra Fast SCSI, Ultra 160 SCSI, and WideSCSI.  
NVRAM  
Non-Volatile Random Access Memory, a memory unit equipped with a  
battery so that the data stays intact even after the main power had been  
switched off.  
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Glossary  
Offline  
A Logical Drive is in an offlinestate if no data can be read from it or  
written to it. Offline does not apply to physical disk drives. System  
commands issued to offline logical drives are returned with an error status;  
no operations can be performed on offline logical drives. See also Logical  
Drive States, Online, and Critical.  
Online  
A Logical Drive is in an onlinestate if all of its participating SCSI drives  
have power and are operational. See also Logical Drive States, Critical, and  
Offline.  
Parity  
A method of providing complete data redundancy while requiring only a  
fraction of the storage capacity of mirroring. The data and parity blocks are  
divided between the disk drives in such a way that if any single disk drive is  
removed or fails, the data on it can be reconstructed using the data on the  
remaining disk drives. The parity data may exist on only one disk drive or be  
distributed between all disk drives in a RAID group.  
Parity Check  
A function used to verify the integrity of data on a system drive. It verifies  
that mirror or parity information matches the stored data on the redundant  
arrays. If the parity block information is inconsistent with the data blocks,  
the controller corrects the inconsistencies. See also Consistency Check.  
PCI  
Peripheral Component Interconnect, a standardized architecture that  
provides a high-speed data path between peripherals and the CPU. PCI is a  
high-performance, backplane interface, expansion slot architecture found on  
PCs, Macintoshes, and UNIX workstations. PCI cards are portable across  
hardware platforms with the help of various software drivers.  
PCI Hot Plug  
A feature that allows for the printed circuit board (PCB) to be replaced  
without powering down the entire systeman essential feature in newer  
PCI-based PCs. Mylex DAC960PG, DAC960PJ, AcceleRAID, and  
eXtremeRAID products are all PCI Hot Plug compatible. See also Hot Plug.  
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Physical Device  
Any device connected to some kind of hardware. For example, SCSI disk,  
fibre disk, network disk, RAM disk, etc.  
Physical Disk Drive  
A single hard disk drive. Each physical disk drive is assigned a unique  
identification address.  
PROM  
Programmable Read-Only Memory, memory that users with appropriate  
instructions can reprogram.  
Protocol  
A special set of rules for transmitting data between two devices in a  
telecommunication connection.  
RAID  
Redundant Array of Independent Disks, a collection of two or more disks  
working together in an array. DAC960 controllers implement this technology  
to connect up to 15 SCSI devices per channel. The different forms of RAID  
implementation are known as RAID levels.”  
The system manager or integrator selects the appropriate RAID level for a  
system. This decision will be based on which of the following are to be  
emphasized:  
Disk Capacity  
Data Availability (redundancy or fault tolerance)  
Disk Performance  
RAID Adapters  
See RAID Controller.  
RAID Advisory Board (RAB)  
An association of companies whose primary intention is to standardize  
RAID storage systems. Mylex is a member of RAB.  
RAID Controller  
Low cost RAID controllers that use SCSI channels on the motherboard.  
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Glossary  
RAID Levels  
Mylex disk array controllers support four RAID Advisory Board approved  
(RAID 0, RAID 1, RAID 3, and RAID 5), two special (RAID 0+1, and  
JBOD), and three spanned (RAID 10, 30, and 50) RAID levels. All DAC960,  
AcceleRAID, and eXtremeRAID series controllers support these RAID  
levels.  
Level 0: Provides block stripingacross multiple drives, yielding higher  
performance than is possible with individual drives. This level does not  
provide any redundancy.  
Level 1: Drives are paired and mirrored. All data is 100 percent duplicated  
on a drive of equivalent size.  
Level 3: Data is stripedacross several physical drives. Maintains parity  
information, which can be used for data recovery.  
Level 5: Data is stripedacross several physical drives. For data  
redundancy, drives are encoded with rotated XOR redundancy.  
Level 0+1: Combines RAID 0 striping and RAID 1 mirroring. This level  
provides redundancy through mirroring.  
JBOD: Sometimes referred to as Just a Bunch of Drives.Each drive is  
operated independently like a normal disk controller, or drives may be  
spanned and seen as a single drive. This level does not provide data  
redundancy.  
Level 10: Combines RAID 0 striping and RAID 1 mirroring spanned across  
multiple drive groups (super drive group). This level provides redundancy  
through mirroring and better performance than Level 1 alone.  
Level 30: Data is stripedacross multiple drive groups (super drive group).  
Maintains parity information, which can be used for data recovery.  
Level 50: Data is stripedacross multiple drive groups (super drive group).  
For data redundancy, drives are encoded with rotated XOR redundancy.  
Note: The host operating system drivers and software utilities remain  
unchanged regardless of the level of RAID installed. The controller makes  
the physical configuration and RAID level implementation.  
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RAID Migration  
A feature in RAID subsystems that allows for changing a RAID level to  
another level without powering down the system.  
RAM  
Random Access Memory, the "built-in" readable and writable data storage  
that comes with (or can be added to) a computer.  
RISC  
Reduced Instruction Set Computing, architecture for an application-specific  
processor.  
RJ-11, RJ-45  
Registered Jacks (sometimes described as RJ-XX), a series of telephone  
connection interfaces (receptacle and plug) that are registered with the U.S.  
Federal Communications Commission (FCC). The most common telephone  
jack is the RJ-11 jack, which can have six conductors but is usually  
implemented with four. The RJ-11 jack is likely to be the jack that your  
household or office phones are plugged into from the ordinary "untwisted"  
wire (sometimes called "gray satin" or "flat wire") that people are most  
familiar with. The RJ-45 is a single-line jack for digital transmission over  
ordinary phone wire, either untwisted or twisted; the interface has eight pins  
or positions.  
ROM  
Read-Only Memory, built-in computer memory containing data that  
normally can only be read, not written to. ROM contains the programming  
that allows a computer to be "booted up" each time you turn it on. Unlike a  
computer's random access memory (RAM), the data in ROM is not lost when  
the computer power is turned off; a small long-life battery in your computer  
sustains the ROM.  
SAF-TE  
SCSI Accessed Fault-Tolerant Enclosure, an openspecification designed  
to provide a comprehensive standardized method to monitor and report  
status information on the condition of disk drives, power supplies, and  
cooling systems used in high availability LAN servers and storage  
subsystems. The specification is independent of hardware I/O cabling,  
operating systems, server platforms, and RAID implementation because the  
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Glossary  
enclosure itself is treated as simply another device on the SCSI bus. Many  
other leading server, storage, and RAID controller manufacturers worldwide  
have endorsed the SAF-TE specification. Products compliant with the  
SAF-TE specification will reduce the cost of managing storage enclosures,  
making it easier for a LAN administrator to obtain base-level fault-tolerant  
alert notification and status information. All Mylex RAID controllers feature  
SAF-TE.  
SCSI  
Small Computer System Interface, a technological standard that defines  
connections between computers and peripheral devices.  
SCSI Adapters  
Storage controllers for managing SCSI devices.  
SCSI Drive  
A disk drive equipped with a SCSI interface (sometimes referred to as a  
SCSI Disk). Each disk drive will be assigned a SCSI address (or SCSI ID),  
which is a number from 0 to 7 (0 to 15 under wide or Ultra SCSI). The SCSI  
address uniquely identifies the drive on the SCSI bus or channel.  
SCSI Drive States  
Refers to a SCSI drives current operational status. At any given time, a SCSI  
drive can be in one of five states: Ready, Online, Standby, Dead, or Rebuild.  
The controller stores the state of the attached SCSI drives in its non-volatile  
memory. This information is retained even after power-off. Hence, if a SCSI  
disk is labeled deadin one session, it will stay in the deadstate until a  
change is made either by using a system level utility or after a rebuild. Each  
state is described below:  
Ready: A SCSI disk drive is in a readystate if it is powered on and is  
available to be configured during the current session but remains  
unconfigured.  
Online: A SCSI disk drive is in an onlinestate if is powered on, has been  
defined as a member of a drive group, and is operating properly.  
Standby: A SCSI disk drive is in a standbystate if it is powered on, is able  
to operate properly, and was NOT defined as part of any drive group.  
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Offline: A SCSI disk drive is in a offlinestate if it is not present, if it is  
present but not powered on, or if it failed to operate properly and was  
offlineby the controller. When the controller detects a failure on a disk, it  
killsthat disk by changing its state to offline.An offlineSCSI drive  
can also be present and powered on, but a SCSI drive in a offlinestate does  
not participate in any I/O activity; no commands are issued to dead drives.  
Rebuild: A SCSI disk drive is in a rebuildstate while it is in the process of  
being rebuilt. During this process, data is regenerated and written to the disk  
drive. This state is also referred to as Write-Only(WRO).  
SCSI Interrupt Steering Logic (SISL)  
Architecture that allows a RAID controller, such as AcceleRAID 150, 200 or  
250, to implement RAID on a system board-embedded SCSI bus or a set of  
SCSI busses.  
SDRAM  
Synchronous Dynamic Random Access Memory, a form of dynamic random  
access memory (DRAM) that can be coordinated or synchronized to the  
clock speed of the computer.  
Segment Size  
See Cache Line Size.  
Sequential I/O  
A type of read and write operation where entire blocks of data are accessed  
one after another in sequence, as opposed to randomly.  
Server  
A computer program that provides and manages services to other computer  
programs on the same or other computers. The computer that a server  
program runs in is also frequently referred to as a server.  
SES  
SCSI Enclosure Services, a standard for SCSI access to services within an  
enclosure containing one or more SCSI devices. For disk drives, power  
supplies, cooling elements, and temperature sensors, the actions performed  
are the same as for SAF-TE monitoring. If a UPS is connected to any  
SES-monitored enclosures, and an AC failure or two minute warning is  
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Glossary  
reported, conservative cache is enabled and all system drives are switched to  
write-through cache. Primarily used in fibre enclosures.  
SIMM  
Single In-line Memory Module, RAM packed on a small circuit board with a  
defined edge connector. Two SIMMs are required for a 64-bit memory path  
on a Pentium processor. See also DIMM.  
SISL  
See SCSI Interrupt Steering Logic (SISL).  
SMART  
Self-Monitoring Analysis and Reporting Technology, the industry standard  
reliability prediction indicator for both the ATA/IDE and SCSI hard disk  
drives. Hard disk drives with SMART offer early warning of some hard disk  
failures so critical data can be protected.  
SNMP  
Simple Network Management Protocol, the protocol governing network  
management: for monitoring network devices and their functions.  
Standard Disk Drive  
This term refers to a hard disk drive with SCSI, IDE, or other interface,  
attached to the host system through a standard disk controller.  
Standby Replacement of Disks  
See also Hot Spare. One of the most important features the RAID controller  
provides to achieve automatic, non-stop service with a high degree of fault-  
tolerance. The controller automatically carries out the rebuild operation  
when a SCSI disk drive fails and both of the following conditions are true:  
A standbySCSI disk drive of identical size is found attached to the same  
controller;  
All of the system drives that are dependent on the failed disk are redundant  
system drives, e.g., RAID 1, RAID 3, RAID 5, and RAID 0+1.  
Note: The standby rebuild will only happen on the SAME DAC960 controller,  
never across DAC960 controllers.  
During the automatic rebuild process, system activity continues as normal.  
System performance may degrade slightly during the rebuild process.  
Manual No. 775064  
G-19  
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To use the standby rebuild feature, you should always maintain a standby  
SCSI disk in your system. When a disk fails, the standby disk will  
automatically replace the failed drive and the data will be rebuilt. The system  
administrator can disconnect and remove the bad disk and replace it with a  
new disk. The administrator can then make this new disk a standby.  
The standby replacement table has a limit of 8 automatic replacements in any  
session (from power-on/reset to the next power-off/reset). When the limit of  
8 is reached and a disk failure occurs, the standby replacement will occur but  
will not be recorded in the replacement table.  
To clear the standby replacementtable, reboot the system from a DOS  
bootable floppy, run the configuration utility and select the option view/  
update configurationfrom the main menu. A red box labeled Drive Remap  
Listwill be displayed. Selecting the box will allow you to continue. You  
should save the configuration without making any changes, and exit the  
configuration utility. This will clear the replacement table. You may now  
proceed to boot your system and continue normal operations.  
In normal use, the replacement table limit of 8 should not cause any  
problems. Assuming that a disk fails about once a year (drives we support  
generally come with a 5-year warranty), the system would run continuously  
for a minimum of eight years before the table would need to be cleared.  
Stripe Order  
The order in which SCSI disk drives appear within a drive group. This order  
must be maintained, and is critical to the controllers ability to rebuild”  
failed drives.  
Stripe Size  
The size, in kilobytes (1024 bytes) of a single I/O operation. A stripe of data  
(data residing in actual physical disk sectors, which are logically ordered  
first to last) is divided over all disks in the drive group.  
Stripe Width  
The number of striped SCSI drives within a drive group.  
Striping  
The storing of a sequential block of incoming data across multiple SCSI  
drives in a group. For example, if there are 3 SCSI drives in a group, the data  
will be separated into blocks and block 1 of the data will be stored on SCSI  
G-20  
AcceleRAID 170 Installation Guide  
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Glossary  
drive 1, block 2 on SCSI drive 2, block 3 on SCSI drive 3, block 4 on SCSI  
drive 1, block 5 on SCSI drive 2, and so on. This storage method increases  
the disk system throughput by ensuring a balanced load among all drives.  
Sustained Data Transfer Rate  
A rate of data transfer defined for continuous operation at a maximum speed  
level.  
Synchronous Data Transfer  
Data transmission synchronized to a defined time interval, and is faster than  
asynchronous SCSI because there is no wait for acknowledgement of each  
byte from the receiving device (up to 20MHz).  
System Drives  
A system drive is equivalent to a logical drive. System drives are presented to  
the operating system as available disk drives, each with a capacity specified  
by the eXtremeRAID controller.  
Target ID  
The SCSI ID of a device attached to a controller. Each SCSI channel can  
have up to 15 attached SCSI devices (target ID from 0 to 6 and 8 to 15).  
Terminator  
A part used to end a SCSI bus.  
Termination  
A method of matching transmission impedance of a bus to eliminate signal  
reflections from the physical ends of the bus.  
Transfer Rate  
The rate at which data moves between the host computer and storage, input,  
or output devices, usually expressed as a number of characters per second.  
Ultra 160 SCSI (Ultra3 SCSI)  
The newest in SCSI technology, Ultra 160 SCSI increases performance,  
reliability, and manageability. With transfer rates of 160 MBps, cyclical  
redundancy check, and the capability to automatically test the interfaces  
performance level, the Ultra 160 SCSI can keep up with fibre channel  
technology.  
Manual No. 775064  
G-21  
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Ultra SCSI (Fast 20 SCSI)  
A high performance SCSI protocol that has a bus speed of 20 Megabytes per  
second in the Narrow SCSI configuration and 40 MB in the Wide SCSI (Fast  
20 Wide SCSI) configuration.  
Ultra Wide SCSI  
16-bit wide Ultra SCSI (IS devices), double the speed of narrow SCSI.  
Ultra2 SCSI (Fast 40 SCSI)  
A higher performance SCSI protocol than Ultra SCSI. Ultra2 SCSI has a bus  
speed of 40 Megabytes per second in the Narrow SCSI configuration and 80  
Megabytes in the Wide SCSI (Wide Ultra2 SCSI) configuration.  
Wide SCSI  
A SCSI protocol and signal definition providing 16-bit wide data path.  
Write-Back Cache  
A caching strategy whereby write operations result in a completion signal  
being sent to the host operating system as soon as the cache (not the disk  
drive) receives the data to be written. The target disk drive will receive the  
data at a more appropriate time in order to increase controller performance.  
An optional cache battery backup can be used to protect against data loss as  
a result of a power failure or system crash.  
Write-Through Cache  
A caching strategy whereby data is written to the SCSI drive before a  
completion status is returned to the host operating system. This caching  
strategy is considered more secure, since a power failure will be less likely to  
cause loss of data. However, a write through cache results in a slightly lower  
performance.  
G-22  
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Drive Check B-1  
drive check B-1  
A
Aborted Installation B-2  
AcceleRAID 170 1-1  
capabilities 1-2  
Start-up B-1  
start-up B-1  
channels 1-2  
External connector 2-12  
features 1-2  
operating system support 1-4  
specifications A-1  
Automatic circuitry 2-12  
FCC  
B
BIOS  
CD-ROM Boot option 3-2  
Enable 8 GByte or 2 GByte Drives  
3-3  
I
Before You Begin 2-2  
Enable/Disable 3-2  
BIOS Options  
setting 3-2  
termination 2-10  
Internal connector 2-12  
Internal drive configuration 2-12  
Introduction 1-1, D-1  
C
Cables 2-10  
Cabling 2-15  
CE  
Community of Europe E-4  
Declaration of conformity E-3  
Checklist (for installation) 2-4  
Connectors 2-5  
J
Jumper Descriptions 2-7  
Jumpers 2-5  
Controller features 1-2  
D
LEDs 2-5  
logical drives 1-2  
LVD Mode 2-15  
Disabled on-board termination 2-13  
Drive channel, Standard 2-12, 2-13  
Drive Check Error Messages B-1  
E
M
Enabled on-board termination 2-12  
Enclosure Management D-1  
End device termination 2-12  
Error Messages B-1  
Mixing SCSI Drives 2-16  
O
On-board termination, disable 2-13  
Manual No. 775064  
Index-1  
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On-board termination, enable 2-12  
operating system support 1-3  
nal Devices (Standard) 2-13  
Termination - Only Internal or External  
P
PCI Hot Plug C-1  
Implementation C-1  
Introduction C-1  
NetWare C-1  
Windows 2000 C-3  
Windows NT C-3  
physical drives 1-2  
product description 1-1  
U
R
RAID EzAssist 3-4  
RAID levels supported 1-2  
Regulatory Information E-1  
S
Safety 2-3  
SAF-TE D-1  
SCSI cables 2-10  
SCSI connector 2-10  
SCSI drives  
preparing 2-10  
SCSI ID numbers 2-14  
SCSI IDs 2-14  
SCSI Termination 2-11  
SES D-2  
Single-ended Mode 2-15  
Specifications A-1  
controller A-1  
environmental A-2  
Standard Package Contents 1-4  
Standard PCI slot 2-4  
Start-up  
error messages B-1  
troubleshooting 3-5  
System Power Down B-3  
System Reboot B-3  
T
Termination 2-10, 2-11  
Index-2  
AcceleRAID 170 Installation Guide  
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AcceleRAID 170 Problem Report  
Customer Identification  
AcceleRAID 170  
Identification  
Name: _____________________________________ Date:  
Company: __________________________________ Model:  
Purchase Date:  
Address: ___________________________________ Invoice Number:  
__________________________________________ Serial Number:  
__________________________________________ # Chnls:  
Cache:  
Country: ___________________________________ Firmware Ver: BIOS Ver:  
Make/Model/Size/Type of  
Phone Number:_______________________________ Drives:  
Fax Number:_________________________________ Disk:  
Non-Disk:  
System Information  
Motherboard: ____________  
Video Adapter: ___________  
Operating Sys: ___________  
CPU Speed:  
Network Card:  
Other Disk Ctrl:  
BIOS Ver:  
MB Memory:  
Other Cards:  
Pack Configuration  
Indicate in matrix below 1, 2... for member of pack 1, pack 2... respective-  
ly. Indicate S, T, C, or O for Standby, Tape, CDROM and other drives.  
System Drive Configuration  
System Size RAID Write  
Drive  
Level Back/  
Thru  
Chan-  
nel  
SCSI ID  
0
0
1
2
3
4
5
6
7
8
9 10 11 12 13 14 15  
1
2
3
4
5
6
7
0
1
2
Problem Description  
_____________________________________________________________________  
_____________________________________________________________________  
_____________________________________________________________________  
_____________________________________________________________________  
_____________________________________________________________________  
_____________________________________________________________________  
_____________________________________________________________________  
This DPR form has been included with your Mylex product as a convenience to both you and our Technical  
Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving  
any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit  
this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department,  
34551 Ardenwood Blvd., Fremont, CA 94555-3607  
772014-DAC1164  
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Mylex Warranty - Customer Policy  
Thank you for purchasing this Mylex product for your computer system. In addition to this high-quality product,  
your purchase entitles you to the warranty coverage set forth herein. In order to provide this warranty coverage, and  
to indicate your acceptance of this warranty, we must have the attached Warranty Registration Card completed and  
returned to us within 15 days of your purchase. Also, in order for us to provide you the highest level of service, we  
must know where you purchased your MYLEX product.  
Three Year Limited Warranty  
If at any time during the thirty six month period (18 months for BBM/BDIMM) immediately following the date of  
original purchase of the MYLEX product enclosed herewith (the PRODUCT) you discover one or more defects in  
the material or workmanship, MYLEX will repair, or at MYLEXs sole option, replace the PRODUCT. If the  
PRODUCT fails to operate at any time within seven days after the date of its original purchase, it will be replaced by  
MYLEX. Such repair or replacement will be your sole remedy against MYLEX, and MYLEXs only liability to  
you, for any failure or malfunction of the PRODUCT. The warranty set forth in this paragraph will be void if:  
1. The PRODUCT has been installed in an improper manner or in an improper operating environment.  
2. The PRODUCT has been modified or repaired by any party other than MYLEX or a MYLEX factory authorized  
service center.  
3. The PRODUCT has been damaged.  
Some MYLEX products will have a Warranty Expiration Date label affixed to the product itself. When present, the  
warranty period will extend through the last day of the month indicated.  
This warranty will not apply to, and MYLEX provides no warranty for, any BIOS, software, ROM-based firmware,  
or any other PRODUCT developed or manufactured by any third party, whether included with this PRODUCT or  
not. Such warranty or warranties as are provided by third parties, to the extent permitted thereby, shall be made  
available, and are hereby assigned, by MYLEX to the purchaser of this PRODUCT.  
If MYLEX issues a revision to the BIOS, firmware or software included with this PRODUCT within 30 days of  
your purchase, MYLEX will replace such firmware at no charge except handling fees.  
Out of Warranty Service  
Mylex products which are ineligible for warranty service may be serviced by MYLEX according to our standard  
price list, as modified from time to time. A current copy of the standard price list is available from the Technical  
Support Department.  
Limitation of MYLEX Liability  
MYLEXs liability arising from the sale, use and disposition of this PRODUCT shall in no event exceed the amount  
paid to MYLEX for this PRODUCT. MYLEX assumes no liability for damages arising from the use or failure of  
any MYLEX product. The WARRANY DESCRIBED ABOVE CONSTITUTES THE ONLY WARRANY MADE  
BY MYLEX. MYLEX EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND  
WHATSOEVER, WHETHER EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT-  
ABILITY AND FITNESS FOR  
A
PARTICULAR PURPOSE, WHICH ARE HEREBY EXPRESSLY  
EXCLUDED. IN NO EVENT WILL MYLEX BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUEN-  
TIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA, USE, OR INCOME), EVEN IF  
ADVISED OF SUCH DAMAGES IN ADVANCE. Your sole remedies shall be as provided herein.  
P/N: 772058-07 3-99  
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Printed in U.S.A.  
Returned Merchandise Procedures  
If you suspect that there is a defect in the material or workmanship of this PRODUCT, you should contact the per-  
son or company from which you purchased it. That person or company may be able to solve the problem and if not,  
will be able to contact us for technical assistance or repair.  
If it is determined that the PRODUCT must be returned to MYLEX for repair or replacement, contact MYLEXs  
Technical Support Department at 510-608-2400 before it is returned. Each returned item must have a separate  
Return Merchandise Authorization (RMA) number, provided by MYLEX.  
The following rules apply to all returned items:  
1. The PRODUCT must be returned either in its original packaging or in other packaging which is appropriate for  
the PRODUCT and the manner of shipment, and the RMA number must be displayed prominently on the outside of  
each such package.  
2. If a PRODUCT is determined to be ineligible for warranty service, the customer will be notified before any fur-  
ther action is taken with the PRODUCT.  
3. MYLEX will not be responsible for any loss or damage to property shipped with the RMA PRODUCT not origi-  
nally sold by MYLEX (e.g., coprocessor chips, peripheral boards, memory modules, enclosures, power supplies, or  
any other accessories or attached items).  
4. Any item returned to MYLEX without a valid RMA number will be returned to the shipper.  
Products shipped to MYLEX must be shipped or mailed at the shippers risk, freight prepaid, to the address below.  
Mylex Corporation  
34551 Ardenwood Blvd.  
Fremont, California U.S.A.  
94555-3607  
Mylex will pay for return freight via such carrier as MYLEX shall deem appropriate.  
Technical Support  
Technical support, to assist you in resolving problems with MYLEX products, is available through MYLEXs Tech-  
nical Support Department. In the U.S.A., the Technical Support Department can be reached by telephone at (510)  
608-2400, by FAX at (510) 745-7715, or by e-mail at [email protected]. Current hours of operation, which are  
subject to change, are from 6:00 a.m. to 6:00 p.m. Pacific Time, Mondays through Fridays, excluding U.S.A.  
has a support area available 24 hours a day for interactive technical support.  
Included with the shipment of most MYLEX products is a System Problem Report (SPR) form. When contacting  
the Technical Support Department for assistance with an installation or compatibility problem, we recommend that  
this form be completed and sent by facsimile or mail to MYLEX. Completion of this form will allow our Technical  
Support Department to solve most technical problems expeditiously.  
Mylex will make reasonable efforts to address compatibility problems which may arise with respect to third party  
products, but shall not be responsible for the compatibility of its products with the products of any third party. Cus-  
tomers are advised to verify each products compatibility with their installation before committing to any particular  
procurement plan.  
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