Acer E100/E101
User Guide
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Table of Contents
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Getting to know your
smartphone
Features and functions
Your new smartphone is a multi-functional tool packed with
intuitive features and powerful applications that make organiz-
ing your information and synchronizing it with your personal
activities an easy, efficient task. Your smartphone lets you:
•
•
Access your email while on the move.
Make calls when connected to a 3G/HSUPA/HSDPA or
EDGE/GPRS/GSM network (depending on model).
Connect wirelessly to your local cellular network to
access the internet and other network features.
Exchange information between devices that have
Bluetooth capabilities.
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•
•
Easily manage your contacts and social networking
interaction.
Product features
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Qualcomm MSM/ESM 7225 528 MHz processor
512 MB of ROM, 256 MB of RAM
3.2” 400 x 240-pixel TFT-LCD resistive touchscreen
MicroSD memory card slot
High-density, rechargeable 1140 mAh Lithium Polymer
battery (changeable)
•
•
Microsoft Windows Mobile 6.5 Professional Edition
Easy-to-use Acer features: Phonebook, Agenda,
AcerSync, Phone Dialer with Favorites and Call
History,Social Networking, Notification Manager, and
Preferences.
Features and functions
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Other sources of help
To help you use your smartphone, we have designed a set of
guides:
For information on:
Refer to:
Programs on your smartphone This User Guide. Included on the smart-
and additional programs that phone Companion CD, provides an
can be installed on your smart- online reference for using your smart-
phone
phone.
Up-to-date information
regarding your smartphone
Service enquiries
Accessing the help menus
Your smartphone features detailed help menus to aid you in
making connections and using the embedded applications.
1. Tap Start > Utilities > Help to access the Help menus.
2. Tap Contents to view all help topics or Search to find help
on specific topics.
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Product registration
When using your product for the first time, it is recommended
that you immediately register it. This will give you access to
some useful benefits, such as:
•
•
Faster service from our trained representatives
Membership in the Acer community: receive promo-
tions and participate in customer surveys
The latest news from Acer
•
Hurry and register, as other advantages await you!
How to register
To register your Acer product, visit our website at
registration.acer.com. Choose your country and follow the sim-
ple instructions.
You can also click Start > Registration to register using your
smartphone.
After we receive your product registration, you will be sent a
confirmation email with important data that you should keep
in a safe place.
Product registration
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Chapter 1: Setting Up
Unpack your smartphone
Your new smartphone comes packed in a protective box.
Carefully unpack the box and remove the contents. If any of
the following items is missing or damaged, contact your dealer
immediately:
•
•
•
•
•
•
•
•
•
Stylus
Battery
Quick Guide
Companion CD
USB cable
AC adapter
Headset
Screen protective film
Unpack your smartphone
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Getting to know your smartphone
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11
7 8 9 10
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No. Item
Description
1
Stylus
Use to enter information or select
items on the touch screen.
2
Power button
Touchscreen
Press to turn the screen on/off or enter
sleep mode; press and hold to turn the
smartphone off.
3
3.2-inch, 400 x 240 pixel touchscreen
to display data, phone content and
enter information.
4
5
Phone speaker
LED indicator
Emits audio from your smartphone;
suitable for normal phone use.
Indicates battery charge and event
status.
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No. Item
Description
6
7
Home button
Return to the Today screen.
Call button
Activate phone/dial/view recently
dialed numbers/answer a call.
8
Touch wheel/4-way
button
Touch wheel and 4-way navigation
control to move the cursor. Slide your
finger in a circular motion to use the
touch wheel, or press firmly to activate
one of the four direction buttons.
9
Center button
Press the center button to activate the
selected item.
10 End button
11 Back button
12 Microphone
Press to end a call.
Go back one menu step.
Internal microphone.
13 Volume up/down
button
Increase or decrease the phone
volume.
14 Silent button
Slide the button down to activate
silent mode.
15 Mini USB connector
Connect to a USB cable/headphones/
charger.
16 Memory card slot
17 Camera button
18 Reset button
Insert a microSD card.
Activate the camera or take a picture.
Clear your smartphone’s memory.
19 Handsfree speaker
Emits audio from your smartphone;
suitable for handsfree use.
20 Camera
A 2-megapixel camera.
Note: You may change the function of the Home, Back and Camera
buttons, but we recommend that you use the default settings.
Getting to know your smartphone
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LED indicator
Color
State
Description
Red
Steady
Battery is charging.
Slow flashing Battery charge is low.
Flashes twice Battery charge is critically low.
rapidly
Flashes
rapidly
Battery level is too low to start the phone.
Orange
Green
Slow flashing New event (missed call, new message,
appointment, etc.)
Steady
Battery is fully charged; you should unplug
the charger.
Installing a SIM card
To take full advantage of your smartphone’s telephony
capabilities, you must install a SIM card. The SIM card holder is
located at the bottom of the battery bay.
1. Turn off your smartphone by pressing and holding the
power button.
2. Slide the battery cover
2
down then lift it away
from the smartphone.
3. If necessary, remove the
battery as described in
“Installing or remove
the battery“ on page
13.
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4. Insert the SIM card as
shown.
5. Replace the battery and
battery cover.
SIM card lock
Your smartphone may come with a SIM card lock, i.e., you will
only be able to use the SIM card provided by your network
operator.
To cancel the SIM lock, contact your network provider.
Installing or remove the battery
Your smartphone uses a replaceable battery to provide power.
It is packed seperately from your smartphone and needs to be
inserted and charged before you can use the smartphone.
Installing the battery
2. Place the battery into the
battery compartment,
2
lining up the battery
connectors with those at
the top of the
1
1
compartment.
Installing or remove the battery
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3. Insert the tabs on the
inside of the battery cover
into the slots in your
smartphone. Carefully
slide the cover up until it
clicks into place.
1
2
CAUTION: Risk of Explosion if battery is replaced by an incorrect
type. Dispose of used batteries according to the instructions.
Charging the battery
For initial use, you need to charge your smartphone for eight
hours. After that you can charge it each day to recharge the
battery to full capacity.
Connect the AC adapter cord to the mini USB connector on
your smartphone.
Removing the battery
Open the battery compartment as shown in “Installing the
battery“ on page 13. Lift the battery out of the compartment
using the clip on the top of the battery.
Replace the battery cover as described above.
Turning on for the first time
To turn on your smartphone for the first time, press and hold
the power button until the system bootup screen appears.
Follow the setup screens to set up your phone.
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Entering your PIN code
When you install a SIM card for the first time, you may need to
enter a PIN code using the onscreen number pad.
Important: Depending on your PIN settings, you may be asked to
enter the PIN each time you switch on the phone function.
If the PIN code you enter is incorrect, a warning message
appears.
Activating a new SIM card
If you are using your SIM card for the first time, it may require
activation. Contact your network operator for details on how
to do this.
The Today screen
Eaxch time you turn on your
smartphone, it will display the
Today screen. This screen gives you
quick, icon-based access to many of
the frequently-used features of your
smartphone.
The first time you start your
smartphone, you will see shortcuts
and function icons on the screen.
Some of them can be changed,
others not.
Turning on for the first time
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Phone icons
These icons allow you to access basic phone functions. They
may not be changed or removed.
Icon
Description
Opens the phone dialer to make a call.
Opens the Windows Messaging program so you can
send an email, SMS or MMS.
Opens the Phonebook.
Shortcut icons
You can display up to six shortcut icons on the Today screen.
Icon
Description
Opens Internet Explorer so you can surf the Inter-
net.
Opens Windows Media Player so that you can enjoy
audio or video files.
Opens the Facebook application so that you can
interact with other people on this popular Social
Networking site.
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Control icons
These icons allow you to lock the screen, access the Windows
Home screen, and change or remove the shortcut icons. They
may not be removed.
Icon
Description
Locks the screen: Swipe the Lock icon to the left or
right to unlock the screen.
Opens the Windows Home screen.
Allows you to change or add icons (you can add
three more icons) to the Today screen.
Changing or removing shortcuts
Tap
to add, change or delete the
changeable shortcuts.
If you tap the + on a shortcut
placeholder that is not occupied, you
will be taken directly to a screen that
lists all the applications available on
your smartphone.
If you tap on an already-defined
shortcut, you will be asked if you want
to change the shortcut or if you want
to remove the shortcut. Tap Cancel to
retain the shortcut.
Tap
to save your changes and exit.
Turning on for the first time
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Connecting to your PC and
synchronizing data
You can synchronize the data on your smartphone with the
data on your PC using the supplied USB sync cable and the
Windows Sync Center or ActiveSync.
50 for more details on connecting and synchronizing.
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Chapter 2: Making Calls
This chapter shows you how to make phone calls, and the vari-
ous options available to you during your call.
Before making a call
Check that the phone function is on before
you make a call; you can activate the phone
from the Comm. Manager (refer to “Comm.
1. To access the Comm. Manager, tap the
communication icon at the top of the
screen
or Start > Comm. Manager.
2. Tap the phone connection icon so the
slider is next to ON.
Making a call
1. From the Today screen, press the Call but-
ton or tap Phone ( ) to open the
onscreen number pad.
2. Enter the number you wish to dial.
3. Press
to make the call.
4. To end the call, press
.
Note: The phone function needs to be enabled before the call can
be connected.
Before making a call
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The onscreen number pad
The onscreen number pad allows you to
enter numbers to dial.
To access the onscreen number pad press the
Call button or tap Phone ( ).
Making a call to one of your contacts
1. Your contacts will be displayed above the onscreen number
pad.
2. Tap a contact to pull up their detailed information.
3. Tap Talk ( ), to call the displayed contact.
Dialing a number from Call History
Your Call History is also displayed above the onscreen number
pad, and displays recent received, dialed, and missed calls.
Tap a number to view the call details. To redial any number in
the call history, select the number and press the Call button or
tap Talk ( ).
Missed calls will be displayed in the telephone icon on the
Today screen as well as at the top of the screen using the
icon.
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Dialing from other applications
You can dial numbers quickly and easily even when using
other applications.
1. Press Start > Phone.
2. Make your call.
3. When you have finished your call, tap X in the top right cor-
ner of the screen, to return to the application you were
using before you made the call.
Dialing an international number
When dialing international numbers, there is no need to enter
the international direct dialing prefix (‘00’ etc.) before the
country code. Simply tap and hold 0 until + appears onscreen.
Warning: International call rates can vary greatly depending on the
country you are calling and your network provider. We suggest you
check all call rates with your network provider, to avoid excessive
phone bills. If you are using your smartphone abroad, roaming
charges will apply. Consult your network provider for roaming
rates specific to the country you are visiting before you leave.
The onscreen number pad
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The voice call screen
Once you have dialed your number the voice call screen
appears, where several options are available.
Icon Description
Record the call.
Mute the call.
Put the current call on hold.
Add a note.
Enter the contacts list.
End the call.
Display the keypad.
Note: Certain options are only available during a call. These menu
items are greyed out when not in a call.
Onscreen call options
Answering a call
Press
to answer a call.
Rejecting a call
Press the End button or
to reject a call.
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Ending a call
To end a call press
.
Putting a call on hold
To put a call on hold, tap Hold ( ) on the voice call screen. Tap
again to resume the call.
Swapping between calls
When you receive a second call while already on a call, a notifi-
cation message will appear.
1. Press Swap ( ) to answer the incoming call and the first
call will be put on hold.
2. Tap Swap ( ) on the voice call screen to switch between
calls.
Conference calls
If you have one or more calls on hold and another online, you
can combine all calls to create a conference call.
1. Tap Merge Call (
). All calls are combined.
2. Tap End ( ) and all participants will be disconnected.
Using the speakerphone
The speakerphone function allows you to make calls without
having to hold your smartphone. This handsfree function is
especially useful for multitasking.
To activate the speakerphone, tap Speaker On ( ) on the
voice call screen. Tap Speaker Off (
phone.
) to disable the speaker-
Onscreen call options
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Adding notes
You can write or type notes during a call to record important
information and view it at a later date.
1. Tap Note ( ), on the voice call screen.
2. Use the onscreen keyboard to enter letters and characters
or the stylus to write handwritten notes.
3. Tap OK when you have finished to save the note.
To view the notes at a later date, tap Start > Notes. Tap the
note you want to open and view.
Muting a call
To mute a call, tap Mute ( ) on the voice call screen to switch
off the microphone. Tap Unmute ( ) to switch the micro-
phone back on.
Saving a dialed number to contacts
You can save a number you have dialed to your contacts for
future use.
1. Select the number from the Call History list, and tap Save to
contacts
2. Select to save it in the SIM Card or Phone.
3. Enter the contact’s information and tap Save.
Redialing a missed call
When you have a missed call, the
icon appears at the
Today screen, while the number will display how many calls
were missed.
1. Tap Phone to display the missed call details.
2. Select the call from the list and press
or tap Call.
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Call History
View recent calls by accessing Call History: open the onscreen
number pad by the Call button; then tapping Call History (
).
Call History Menu options
There are various options available in the Call History Menu.
•
Tap (
example, tap (
Dialed, and Received calls.
,
) to organize the call history view. For
,
) to cycle through All, Missed,
Onscreen call options
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Chapter 3: Input
Devices
This section will take you through the various input methods
available to you on your smartphone.
The stylus
The stylus is used to select items and enter information. Care-
fully remove the stylus from its holder to use.
Tap: Touch the screen once with the stylus to open items and
select options.
Drag: Hold the stylus on the screen and drag across the screen
to select text and images. Drag on a scroll bar to scroll up and
down the screen.
Tap and hold: Tap and hold the stylus on an item to see a list
of actions available for that item. On the pop-up menu that
appears, tap the action you want to perform.
The stylus is also used for handwritten input. Refer to “The
onscreen keyboard” on page 28 for more details.
The touch wheel
The touch wheel also features a 4-way
directional pad and a selection button.
Either press firmly on the left, right, top or
bottom of the touch wheel to move the
selection in that direction, or lightly touch the wheel and move
your finger in a circular motion around the wheel to move the
selection up/down or left/right, depending on your activity.
Use the central button to select the highlighted item.
The stylus
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The onscreen keyboard
You can activate an onscreen key-
board in certain applications when
entering data.
Tap the keyboard icon at the bottom
of the screen to display the keyboard.
Tap again to hide the keyboard.
Tap the arrow next to the keyboard symbol to select different
input options.
Mode
Description
Block Recognizer* Write using letters, numbers, symbols and punc-
tuation marks to be converted to text.
Easy Keyboard
Displays a standard keyboard. Tap to enter
letters, numbers and use function keys.
Keyboard
Displays a compact keyboard.
Letter Recognizer* Write uppercase letters, lowercase letters,
numbers and punctuation marks to be converted
into text.
Transcriber*
Use the stylus to write in cursive, mixed or print
handwriting to be converted into text.
Symbols
Displays all symbols and special characters.
Transcriber*
Use the stylus to write in cursive, mixed or print
handwriting to be converted into text.
Note: The handwriting function can take some practice getting
used to. Tap the ? symbol, visible when one of the handwriting
options (*) is active, to view writing demonstrations and access the
Help menus.
Tap Options from the keyboard menu to adjust options and
settings for each input mode.
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Enabling word completion
Your smartphone makes writing emails, messages and docu-
ments more efficient with the help of the word completion
feature. This feature suggests words as you type.
1. Tap Start > Settings > Personal > Input > Word
Completion tab.
2. Select the options you want to activate.
3. Tap OK to confirm and save.
Other input options
You can also configure voice recording options, zoom levels
and grammar rules on the Input Settings screen.
1. Tap Start > Settings > Personal tab > Input > Options tab.
2. Select and configure the settings as appropriate.
3. Tap OK to confirm and save.
Note: Refer to the Help menus for more information on adjusting
input settings.
The onscreen keyboard
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Chapter 4: Messaging
This chapter shows you how to set up and use the SMS, MMS
and email functions of your smartphone.
The messaging screen
All SMS, MMS, and email messages are accessed via the mes-
saging screen.
To access the messaging screen, tap Text (
). Then tap the
drop-down menu in the top left corner of the messaging
screen to view the folder list.
All email accounts, SMS and MMS fold-
ers are displayed here. Tap on the plus
sign next to each folder to view the sub
folder list. Each folder features the fol-
lowing subfolders:
•
Deleted Items: Displays all messages
you have selected to delete.
Note: To completely erase messages, you
will need to delete them from the
Deleted Items folders as well. Tap Menu
> Tools > Empty Deleted Items to accom-
plish this.
•
•
•
•
Drafts: Displays all draft messages.
Inbox: Displays all received messages.
Outbox: Displays messages waiting to be sent.
Sent Items: Displays all sent messages.
Tap a subfolder to open it. Tap Inbox to return to the main
messaging screen. Tap Menu for a list of options appropriate
to the selected folder.
The messaging screen
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Managing your folders
You can select synchronization, download and other settings
for certain folders. To manage your folders, tap Menu, or tap
and hold on the folder name to open a menu of action items.
Text (SMS) messages
You can use your smartphone to send and receive text mes-
sages to other mobile phones. Each text message can contain
up to 160 characters. Longer messages will be sent in several
text messages, but are usually combined by the receiving
handset.
Creating and sending text messages
1. Tap Text (
). Then tap the drop-down menu in the top
left corner of the messaging screen.
2. Tap the Messages folder and the Inbox appears.
3. Tap Menu > New > Text Message. The message composition
window appears.
4. Enter a recipient, enter your message and then tap Send.
Replying to text messages
When a new text message arrives a message icon appears at
the top of the Today screen and a notification message is
displayed.
1. Tap Text (
) to view your inbox.
2. Tap a message to open it.
3. Tap Reply to reply to the message and the message compo-
sition window appears.
4. Enter your text and tap Send.
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Sorting text messages
You can sort your text messages by message type, sender,
received messages and message subject.
Tap the Sort by drop-down menu in the top-right of the mes-
saging screen, and select an option from the list.
MMS messages
MMS messages are similar to text messages but also allow you
to attach multimedia files such as pictures, audio or video clips.
Each MMS message can be up to 300 kB in size.
Setting up MMS messaging
Before you can send MMS messages, you have to set up a con-
nection and profile. Ask your network provider for the infor-
mation required to complete the setup procedure.
1. Tap Start > Settings > Connections > Connections.
2. You can choose to Add a new modem connection either in
the Internet Settings or WAP Settings section.
3. The Make New Connection screen appears.
4. Enter a name for the connection.
5. Select Cellular Line (GPRS) from the Select a modem list and
tap Next.
6. Enter the access point name provided by your network
provider.
7. Enter your user name, password and domain.
8. Tap Finish to save and complete setup.
Setting up MMS profiles
You can select and configure several MMS messaging profiles
for different networks and environments.
MMS messages
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1. Tap Text (
) , then tap the drop-down menu in the top
left corner of the messaging screen.
2. Tap the Messages folder and the Inbox appears.
3. Tap Menu > MMS Settings > MMS Profiles tab.
4. Tap a profile from the list. Tap Edit to view the selected
profile settings.
5. Tap each field to adjust its setting. These fields should be
automatically configured by your network provider. If so,
we recommend you leave them as they are.
6. Tap Done once you have finished editing the profile.
7. Tap Select to select the profile from the list and tap OK.
Note: For further information on options available to you when
editing or creating MMS profiles, refer to the Help menus.
Creating MMS messages
1. Tap Text (
) , Then tap the drop-down menu in the top
left corner of the messaging screen.
2. Tap the Messages folder and the Inbox appears.
3. Tap Menu>New>Multimedia Message and the message
composition window appears.
4. Enter the recipient (along with other recipients in the Cc
and Bcc fields if necessary) and subject of the MMS.
5. To attach a picture or video clip, tap Insert Picture/
Video(
) and select the file you want to attach.
6. To attach an audio file, tap Insert Audio and select the file
you want to attach. The audio file will be displayed in the
message.
7. To insert text, tap Insert Text and enter your message.
All attachments and text will now be displayed in the mes-
sage window.
8. Tap Send.
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Replying to MMS messages
When a new MMS message arrives, a message icon appears at
the top of the Today screen and a notification message is
displayed.
1. Tap Text (
), then tap the drop-down menu in the top
left corner of the messaging screen.
2. Tap the Messages folder and the Inbox appears.
3. Tap a message to open it.
4. Tap Menu > Reply to reply to the message. The message
window will appear.
page 34 to compose your reply.
6. Tap Send.
Sorting MMS messages
You can sort your MMS messages by message type, sender,
received messages and message subject.
Tap the Sort by drop-down menu in the top-right of the mes-
saging screen, and select an option from the list.
Note: For further information on options available to you when
creating, replying to and sorting SMS and MMS messages, refer to
the Help menus.
MMS messages
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Email
Your smartphone uses Outlook
Mobile to manage email accounts.
Tap Start > E-mail to access the
account setup. Tap Setup E-mail to set
up your email account.
Enter your email address and pass-
word to set up the account. Select if
you want to save your password or
not.
When you’ve finished entering the
information, tap Next. Your smart-
phone has pre-set definitions for a
variety of popular ISPs and will recom-
mend settings if your email address is
recognized. Otherwise your smart-
phone will try to connect to the Inter-
net to find the settings.
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Chapter 5: Using the
Camera
Your smartphone features a 2-megapixel digital camera
mounted on the rear. This section will take you through all the
steps in taking photos and videos with your smartphone.
To activate the camera, press the camera button or go to Start
> Multimedia > Camera.
Camera icons and indicators
Icon
Description
Adjust the camera mode.
• Photo - Take a photograph.
• Video - Shoot a video.
• POI Photo - Take a photo and associate it with the GPS
coordinates of the location.
• Continuous 3/5 - Take three or five photos in a burst
(select the number of photos by tapping the icon
repeatedly).
• MMS - Take a photo that is suited for sending by MMS.
Turn the time stamp on or off.
Camera icons and indicators
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Icon
Description
Adjust the image resolution.
Apply an effect to photos taken:
• Normal - No effect is applied.
• Greyscale - Takes black and white photos.
• Negative - Uses negative colors when taking the photo.
• Sepia - The photo is given a Sepia appearance.
• Mirror - The object is mirrored.
• Posterize - Flattens the colors.
• Solarize - Takes pictures in reversed tones.
Enter the advanced settings page.
Exit and return to the previous screen.
Set the white-balance mode.
Turn the self-timer on or off.
Adjust the ISO settings.
Open the album to view thumbnails of stored pictures and
videos.
Displays the storage being used and approximately how
many photos you can still take.
Displays the battery charge status.
Displays the current magnification. Use the volume up/
down buttons to adjust magnification.
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Taking a photo
1. Frame your subject and steady your smartphone.
2. Adjust any settings you require, such as brightness and
scene mode. To zoom in or out, press the (+/-) volume keys.
3. Press the camera button down fully to take the photo.
Shooting a video
1. Frame your subject and steady your smartphone.
2. Press the camera button down fully to begin recording.
3. Press the camera button down fully to stop recording.
Supported formats
The following file formats are supported:
Type
Image
Video
Formats
JPEG
MP4
Saving photos and videos to a microSD
card
Tap Start > File Explorer > My Documents > My Pictures (or My
Videos). Tap and hold on the file you want to save to your
microSD card, select Copy or Cut from the pop-up menu.
Navigate to your microSD card in File Explorer, tap and hold in
the folder you want to save the image/video to, and select
Paste from the pop-up menu.
Taking a photo
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Photo and video options
After you have taken your photo or video, it is automatically
saved.
Note: The default locations for saving photos and videos are My
Documents/My Pictures and My Documents/My Videos respectively.
Tap Album and select a photo to
view. Tap the photo to display the
option icons.
From this interface, you can start a
slideshow with all the pictures in
the folder, send the current picture
to a contact as an MMS or email
message, view the picture’s infor-
mation, delete the picture or
return to the thumbnail view.
You can also zoom into the picture
or zoom out and navigate to the
previous or following file.
Editing photos
You can crop or rotate your saved photos.
1. Tap Start > Multimedia > Pictures & Videos.
2. All your photos and videos are displayed as thumbnails.
Select a photo to edit.
3. Tap Menu to view the list of editing options.
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Chapter 6: Advanced
Operation
Silent mode
The slider on the left of your smartphone allows you to activate
silent mode. This mode silences all ringtones and alerts, and
may be used if you are in an area where a ringing phone would
disturb others (for example; a cinema, meeting or ceremony).
Note: Silent mode does not turn your phone off, and does not
replace flight mode, below.
Putting your smartphone in flight
mode
You can enter flight mode to turn off
telephone, Bluetooth and data func-
tions and use the smartphone as a hand-
held device during a flight. Check with
your airline to make sure this is permit-
ted onboard.
Switch your smartphone off during take-
off and landing as it may interfere with
aircraft electronic systems.
Entering flight mode
1. Access the Comm. Manager (refer to
Silent mode
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2. Tap Flight Mode ON to turn off all phone, Bluetooth and
data functions.
Comm. Manager
Your smartphone features phone, Bluetooth and data func-
tions. This section will explain how to activate and set basic
phone, Bluetooth and data connection settings through the
Comm. Manager screen.
Tip: Tap and hold the name of any communication type to open its
associated Settings page.
Using the Comm. Manager
To access the Comm. Manager, tap:
1. The communication icons at the top of the screen , or
2. Start > Comm. Manager, or
3. Start > Settings > Connections > Comm. Manager.
Activating or deactivating connections
You can choose to activate one or all connections from the
Comm. Manager window.
Each connection icon will be highlighted when turned on.
Adjusting connection settings
This section will show you how to adjust detailed settings for
your phone, data and Bluetooth connections.
Phone connections
Once you have inserted a SIM card, your smartphone will auto-
matically detect your network provider.
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For all phone settings, tap Start > Settings > Personal > Phone.
Here you can adjust ringtone, security, services, network and
CB (Cell Broadcast) settings.
Adjusting phone connection settings
You can use the Connection Wizard to configure country and
network settings for your phone connection, as well as create
customized phone connections.
1. Tap Start > Settings > Connections > Connection Wizard.
2. Select your country and network operator from the lists.
3. Tap OK to confirm and save.
To detect these settings automatically, tap Search.
To edit network parameters, tap Edit.
Once all settings are complete, tap OK to confirm and save.
Creating and editing new phone
connections
If your country is not listed, or you want to create a customized
GPRS connection, refer to ‘Creating a new connection’ in the
Phone Data Manager Help menus for detailed information on
how to do this.
Selecting a network
You can set the smartphone to detect your network automati-
cally or set it manually.
Detecting a network automatically
1. Tap Start > Settings > Personal > Phone > Network tab.
2. Select Automatic from the Network Selection list.
3. Tap Find Network. Your network will be automatically
detected.
Adjusting connection settings
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Selecting a network manually
1. Tap Start > Settings > Personal > Phone > Network tab.
2. Select Manual from the Network Selection list. A list of
available networks will appear.
3. Select a network from the list and tap OK.
When your current network is unavailable, tap Select to select
another network to use.
Note: Contact your service provider should you have any problems
obtaining voice mail and the text message service center numbers.
Adjusting Bluetooth settings
You can use Bluetooth to exchange information between your
smartphone and other mobile devices.
You can create and adjust Bluetooth connections, accessibility
settings and service settings to get the most out of your smart-
phone’s Bluetooth functions.
Bluetooth connections
For all Bluetooth settings, tap Start > Settings > Bluetooth.
Here you can adjust Bluetooth profiles, status, accessibility,
and services settings. You can also view version information.
Creating new bluetooth connections
The simplest way to set up and configure a new Bluetooth
connection is to use the Bluetooth Manager.
1. Tap Start > Settings > Bluetooth. You will be asked to turn
on Bluetooth, then tap Settings > Add a device.
2. Alternatively, tap Start > Settings > Bluetooth > My Devices
> Add.
3. Your smartphone will search for devices in range.
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4. Select the device you want to connect to.
5. Tap Select and follow all onscreen instructions to set up the
connection.
Adjusting Bluetooth settings
1. Tap Start > Settings > Bluetooth > Settings.
2. Select whether to Enable or Disable the Bluetooth function
and whether the device should be Discoverable or not.
3. Tap Done to confirm and save.
4. You can also define a Name for your smartphone.
5. Tap Advanced... to change additional Connectivity, Serial
Ports, File Transfer, Audio, Object Exchange, Synchroniza-
tion and SIM Access settings.
Setting up COM ports
1. Tap Start > Settings > Bluetooth > Settings tab.
2. Tap Serial Ports.
3. Follow the onscreen instructions to register the connected
Bluetooth devices as an effective COM port.
Phone settings
Many phone settings are automatically configured by your
smartphone when you insert a SIM card. The device will com-
municate with your service provider and automatically obtain
all necessary settings, such as network name, voice mail and
text message center numbers.
You can, however, view and modify these settings yourself if
necessary, through the Phone Settings screen.
Tap Start > Settings > Personal > Phone.
Configuring caller options
You can configure certain caller options to keep control over
your incoming and outgoing calls.
Phone settings
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Bar outgoing or incoming calls using call barring; choose who
to display your identity to with caller ID; specify a number to
which calls can be forwarded if you are unavailable using call
forwarding; choose to be notified if an incoming call is waiting
using call waiting.
Setting up caller ID
1. Tap Start > Settings > Personal > Phone > Services tab.
2. Select Caller ID from the list and tap Get Settings.
3. Select who to provide your caller ID to.
4. Tap OK to confirm and save.
Setting up call forwarding
1. Tap Start > Settings > Personal > Phone > Services tab.
2. Select Call Forwarding from the list and tap Get Settings.
3. Specify whether to forward all calls or only under certain
conditions. Tap the checkboxes to select the option you
require and enter number(s) to forward calls to.
4. Tap OK to confirm and save.
Setting up call waiting
1. Tap Start > Settings > Personal > Phone > Services tab.
2. Select Call Waiting from the list and tap Get Settings.
3. Select whether to be notified or not when a call is waiting.
4. Tap OK to confirm and save.
Note: Refer to the Help menus for more detailed information on
adjusting phone settings.
Choosing a ringtone
A profile contains settings for alert notification, device vol-
ume, ring type and tone.
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1. Tap Start > Preferences > Sounds.
2. Select your preferred ringtone.
3. Tap OK to confirm and save.
Managing your phonebook
Your smartphone features an address book that allows you to
save contacts to either the internal memory or onto your SIM card.
Adding and editing contacts
To add a new contact:
1. Enter the telephone number with the onscreen number
pad.
2. The phone will recognize a new number. Select Save as a
new contact.
3. Select whether this is a SIM Contact or Outlook Contact.
4. Enter the required information.
5. Tap Save.
You can choose to save contacts directly to your SIM card. This
is useful if you use your SIM card with multiple phones and you
always need your address book to hand.
Note: You can only enter a contact name and telephone number
when creating a new SIM contact. If more information is required,
create a regular phone contact.
Editing a contact
1. Tap Phonebook from the Today screen or Start > Phone-
book.
2. Tap on the contact you want to edit.
3. Tap Menu > Edit.
4. Edit the contact information and tap Save.
Managing your phonebook
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Copying contacts
You can copy contacts stored in internal memory to your SIM
card, and vice versa.
Copying a contact from internal memory
to the SIM card
Note: Copying a contact from internal memory to your SIM will only
copy the contact’s name and phone number. Names longer than 14
characters will be truncated.
1. Tap Phonebook from the Today screen or Start > Phone-
book.
2. Select the contact you want to copy by using the up and
down navigation buttons.
3. Tap Menu > Save to SIM.
Copying a contact from the SIM card to
internal memory
1. Tap Phonebook from the Today screen or Start > Phone-
book.
2. Select the contact you want to copy by using the up and
down navigation buttons.
3. Tap Menu > Copy to Phone.
Deleting contacts
To free up space on either the internal memory or on your SIM
card, you can delete contacts from your address book.
1. Tap Phonebook from the Today screen or Start > Phone-
book.
2. Select the contact you want to copy by using the up and
down navigation buttons.
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3. Tap Menu > Delete.
4. Tap Yes to permanently delete the contact.
Assigning a ring tone and picture to
specific contacts
You can assign a specific ringtone and picture to a particular
contact so they are easily identifiable when they call.
1. Tap Phonebook from the Today screen or Start > Phone-
book.
2. Select the contact you want to copy by using the up and
down navigation buttons.
3. Tap Menu > Edit this contact.
4. Tap New picture to open My Pictures. Tap the desired pic-
ture to assign a picture to the contact.
5. Tap More to view more options.
6. Tap Ringtone and select a ringtone from the list.
SIM Manager
SIM Manager allows you to manage your SIM phonebook and
to copy the phonebook entries to Contacts. To start SIM Man-
ager, tap Start > Utilities > SIM Manager.
The standard display mode is to show your SIM contacts and
Contacts entries at the same time. You may change this by tap-
ping SIM, Contact or Standard at the bottom of the screen.
You can sort your contacts by tapping Name or Pos (only for
SIM contacts) at the top of the list of contacts.
In the SIM phonebook, tap and hold on a contact to Dial that
contact’s number, Send SMS, Edit, Delete or Copy to Contact.
In the contact list, tap and hold on a contact to Dial that con-
tact’s number or Copy to SIM.
SIM Manager
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Tap Menu at the bottom of the screen to reveal:
New SIM Contact: Add a new phonebook entry to the SIM
card.
Refresh: Refresh the contact lists.
SIM Information: View your SIM card information.
My Phone Numbers: Displays the information of the inserted
SIM card
About: View the version and copyright information of SIM
Manager.
Copying contact information
You can copy contact information to/from the Contacts list
from/to the SIM card. You may copy individual contacts, multi-
ple contacts or all contacts.
•
To copy all contacts, tap the box alongside Name: Tap
and hold any contact and select Copy to Contact/SIM.
To copy multiple contacts, tap the box alongside each
contact: Tap and hold any contact and select Copy to
Contact/SIM.
•
•
To copy a single contact, tap and hold any contact, and
select Copy to Contact/SIM.
Connecting to a PC and
synchronizing data
You can use Microsoft ActiveSync (on Windows XP) or the Win-
dows Mobile Device Center (on Windows Vista or Windows 7)
to synchronize the information on your computer with the
information on your smartphone, comparing and updating
data on both locations. This serves as backup data in case
something happens to your smartphone.
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Connecting to a PC
The packaged mini USB sync
cable enables you to synchronize
the information on your smart-
phone with the data on your
computer using Windows
Mobile Device Center, Windows
Sync Center or ActiveSync (depends on your operating system
and installation).
Plug the mini USB sync cable into the mini USB connector on
your smartphone. Plug the USB client connector into an avail-
able USB port on your computer.
After a short delay, your smartphone should be recognised
and the program to synchronize your smartphone files will
open. Please check the help files for the program installed on
your computer for more information.
Configuring USB to PC settings
You can enable advanced networking to enhance your USB to
PC connection, should you be experiencing any problems syn-
chronizing your data with ActiveSync.
1. Tap Start > Settings > Connections > USB to PC.
2. Check the Enable advanced network functionality checkbox
to enable.
3. Tap OK to confirm and save.
Other functions
Managing your calendar
You can set appointments and event reminders with the calen-
dar feature.
Other functions
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Setting a new appointment:
1. Tap Start > Agenda.
2. Tap Add an agenda.
3. Enter appointment information and reminder frequency.
4. Tap OK to confirm and save.
To edit an appointment, tap the entry and tap again to open
the edit page.
Creating tasks
Tasks can be set to remind you of specific things you must do
and the completion deadlines.
Creating a new task
1. Tap Start > Tasks.
2. Tap Menu > New Task.
3. Enter all task information, start and due dates and how
often to be reminded.
4. Tap OK to confirm and save.
To edit a task, tap the entry and then tap Menu > Edit to open
the task entry screen.
Note: For more information on other options available in the calen-
dar and task screens, refer to the Help menus.
Browsing the Internet
In order to browse the Internet with your smartphone, you
must be connected to a 3G network or to a computer with an
Internet connection via ActiveSync.
Tap Start > Internet Explorer to open the browser.
To adjust your browser settings, tap
>
>Tools.
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Starting Windows Live
1. Tap Start > Windows Live.
2. Sign in with your email address and password and your con-
tacts list appears.
Multimedia playback
Your smartphone comes supplied with a variety of programs
that you can use to enjoy multimedia content.
Media Player
Tap the Media player icon on the Today screen, or Start > Mul-
timedia > Windows Media page. The Media Player will search
for all supported media files on your smartphone. Tap the Play
icon to start playback immediately.
Tap Sort By to sort your media files according to Album, Artist,
Genre, Folder or Favorites.
Using Windows Media Player
You can use Windows Media Player to play videos you have
taken with your smartphone as well as other media files, such
as MP3 music files.
The following formats are supported:
Type
Audio
Video
Formats
WMA, MP3, WAV, AAC
WMV
Play video or audio files
1. Tap Start > File Explorer.
2. Locate the file to playback, and tap once to play it in Win-
dows Media Player.
Multimedia playback
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Streaming Media
Note: This application may not be available in your region or for
your language.
Steaming Player allows you to view
streamed video off the Internet directly on
your phone.
If you try to open an audio or movie video
that is not supported by Microsoft
Windows Media Player, for example RTSP
or HTTP, the system will automatically
switch to Streaming Media.
Alternatively tap Start > Multimedia >
Streaming Media to manually launch the
player. You can enter the address of the
content you wish to access in the address bar.
Tap anywhere on the playback window to display the content
full-screen. Tap the screen again to return to the normal dis-
play mode.
Satellite Data Update
Warning: Satellite Data Update is not supported in the USA.
Tap Start > Utilities > Satellite Data Update.
You may need to log into your provider’s server to download
instant satellite data and enable the GPS function.
Note: All the following connections allow your smartphone to
download the latest GPS data. If there is more than one connection
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available, the system will automatically select the best connection,
in the following order: Sync connection to PC; GPRS (not supported
when roaming).
The system will update GPS data automatically based on a
schedule.
Check the automatic update checkbox.
Set the date and time.
You will see the expiration date of the GPS data. On the due
date, a warning message will appear to remind you.
Alternatively, tap Download to update the GPS data manually.
Important: You may be charged additional fees when connecting
over GPRS.
Personalizing your smartphone
You can enter your personal informa-
tion to easily identify your smartphone.
This is especially useful if it should ever
be lost or stolen. To enter owner infor-
mation, tap Start > Settings > Personal
> Owner Information.
Enter your name along with any other
information you want to store.
Tap the Notes tab to add any
additional notes.
Tap the Options tab to configure how
this information is displayed.
Tap OK to confirm and save.
Personalizing your smartphone
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Naming your smartphone
Your smartphone uses a name to iden-
tify itself when connected to other
computers. To specify a name, tap Start
> Settings > System > About and then
the Device ID tab.
Enter a name for your device. Add a
description if necessary.
Tap OK to confirm and save.
Adjusting the volume
To adjust the volume, tap
at the top of the Home screen.
The volume control appears.
•
•
•
Use the upper slider to adjust the ring volume.
Use the lower slider to adjust system volume.
Use the icons at the top of the screen to turn all sounds
on, set to vibrate only or mute all sounds.
If you adjust the volume during a call, the speaker vol-
ume will be adjusted.
•
Configuring Today screen programs
You can select the programs you most frequently use and put
them in the Today screen as shortcuts.
1. Tap ( ) to bring up the edit screen.
2. Select the programs that you want to appear in the Today
screen from the list.
3. Tap Save ( ) to confirm and save.
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Configuring sounds and notifications
You can specify sounds to play for certain events or when cer-
tain actions are performed.
1. Tap Start > Settings > Sounds & Notifications > Sounds tab.
2. Select to enable sounds for events or programs. You can
also specify to enable sounds when tapping the screen or
pressing buttons.
3. Tap the Notifications tab.
4. Select an event from the list and the notification options
for that event are displayed.
5. Adjust the settings.
6. Repeat steps 4 and 5 to adjust options for other events.
7. Tap OK to confirm and save.
Configuring backlight settings
You can specify the appearance and conditions under which
the screen backlight will be on or off.
1. Tap Start > Settings > System > Backlight > Battery Power
tab.
2. Select the timing for the backlight to turn on and off when
your smartphone is running on battery power.
3. Tap the External Power tab. Select the timing of the back-
light to turn on or off when your smartphone is running on
external power.
4. Tap the Backlight Level tab. Adjust the backlight brightness
level and automatic level selection options.
5. Tap OK to confirm and save.
Tip: Backlight settings greatly affect battery life. Configure these set-
tings carefully to ensure that you get the most out of your battery.
Personalizing your smartphone
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The application buttons
You may change the function of these button with the Buttons
application, but we recommend that you use the defaults
whenever possible.
Tip: The application buttons can be configured
to launch applications that you use the most.
To configure which applications to launch with
each button, tap Start > Settings > Personal >
Buttons.
Select the button you wish to configure from
the list, then select the program to assign to
the button from the drop-down list below.
Tap OK to confirm and save.
Acer strongly recommends retaining the
default settings. This avoids confusion when
using your smartphone.
Managing system certificates
System certificates are used to positively identify your smart-
phone to other systems.
Tap Start > Settings > System > Certificates to view all
certificates.
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Setting the date and time
To set the date and time, tap Start > Set-
tings > Clock & Alarms > Time tab.
Select your time zone from the drop-down
menu. Set the time by tapping the up and
down arrows. Select the date from the
drop-down calendar.
Tap OK when you have finished.
Setting alarms
1. Tap Start > Settings > Clock & Alarms >
Alarms tab.
2. Tap the checkbox to activate an alarm.
3. Tap Description and enter a name for the alarm.
4. Select the day and time for the alarm.
5. Tap OK to confirm and save.
Adjusting microphone volume
You can adjust the microphone volume level and activate the
Automatic Gain Control (AGC) feature.
1. Tap Start > Settings > System > Microphone.
2. Move the slider to adjust the microphone volume.
3. Tap OK to confirm and save.
Configuring regional settings
You can adjust regional settings for number, currency, date
and time formats to match those used in your country.
1. Tap Start > Settings > System > Regional Settings.
2. Tap the Region, Number, Currency, Date and Time tabs to
view information for your region. Adjust any if necessary.
3. Tap OK to confirm and save.
Personalizing your smartphone
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Power saving options
1. Tap Start > Settings > System > Power > Advanced tab.
2. Select the interval after which your smartphone will turn
off if not in use. You can specify two intervals: one for
when on battery power, and one for when on external
power.
Viewing power status
Tap Start > Settings > System > Power > Battery tab to view
battery power status.
Removing programs
You can remove programs you have installed on your smart-
phone to free up extra storage memory.
Note: You can only remove programs you have installed, you can-
not remove programs installed during manufacture.
1. Tap Start > Settings > System tab > Remove Programs.
2. Tap the program you want to remove from the list.
3. Tap Remove and the program will be uninstalled.
Configuring screen options
You can change orientation, align the screen, enable
ClearType and adjust text size to make viewing your smart-
phone as comfortable as possible.
1. Tap Start > Settings > System > Screen > General tab.
2. Select screen orientation and tap Align Screen if you need
to re-align the screen.
3. Tap the ClearType tab. Select to enable ClearType.
4. Tap the Text Size tab. Move the slider to adjust text size.
5. Tap OK to confirm and save.
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Updating your smartphone
You may use the Notification Manager to check for updates to
your smartphone’s software.
1. Tap Start > Notification Manager.
2. Tap Check now to see if an update is available.
Important: You may be charged additional fees when connecting
over GPRS.
If updates are available, brief information about each update
will be displayed. Tap an update to see download options.
Some updates may be downloaded directly to your smart-
phone, others must be run from a computer.
Tap Generate URL to create a download link. You may then
transfer this link to your PC in order to download and run the
The link may be found in the My Documents section. Tap Start
> File Explorer > NotificationManager. You may transfer this
shortcut to your computer and use your computer’s Internet
connection to download the update. Install the update cor-
rectly by following the instructions provided with the files.
Setting a schedule
It is also possible to set schedule to check for updates.
1. Tap Menu, then Settings.
2. Enable the scheduled notification update and set either a
daily or weekly check.
3. Tap OK to confirm and save.
Updating your smartphone
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Note: Before performing a reset, ensure that your smartphone is
not locked. Press any key or tap the screen to see if the phone
responds.
Resetting your smartphone
You may have to perform a reset if your smartphone fails to
respond when buttons are pressed or the screen is tapped.
Note: Before performing a reset, ensure that your smartphone is
not locked. Press any key or tap the screen to see if the phone
responds.
Reset
Resetting will restart and clear the RAM of your smartphone. It
is similar to turning a computer off and then turning it back on.
Important: To reduce risking damage to your smartphone, only use
the supplied stylus to reset the device.
Use the tip of your stylus to lightly press the Reset button
inside the hole on the side of your smartphone.
Clean boot
Warning! You should only perform a clean boot when all other
reset options have failed to restore your smartphone to an opera-
tional state.
A clean boot will restore your smartphone to the state it was
when you got it from the factory.
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Warning! This will erase all your personal information, any contacts
stored on your phone and any programs you installed.
If your screen responds to stylus input: Go to Start > Utilities >
Default Settings. Read the warning information and enter the
security code in the empty textbox. Tap OK to proceed.
If your screen is not responding to stylus input:
1. Push the Silent button up (the off position).
2. Press and hold the Camera button, then press and release
the reset button.
3. Keep the Camera button pressed until you see the ‘Clean
Boot’ screen.
4. Press the Home button to continue.
Resetting your smartphone
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Chapter 7: Accessories
and Tips
This chapter shows you how to use accessories with your smart-
phone, as well as provide useful tips for when you are using
your smartphone.
Using the headset
Your smartphone comes packaged with a headset with built-in
microphone for handsfree use when making calls.
To use the headset, plug it into the mini USB port on the unit.
When the headset is plugged in, all audio is routed to the
headset, and the speakers are turned off.
•
To answer an incoming call, press the silver button on
the microphone.
•
•
Adjust the volume with the integrated volume wheel.
End the call by pressing the silver button again.
Using a Bluetooth headset
Your smartphone’s Bluetooth functions make it fully compati-
ble with all Bluetooth headsets. This allows you to use the unit
handsfree when making calls, without the inconvenience of
wires.
To set up your Bluetooth headset:
1. Turn on Bluetooth using the Comm. Manager (please see
Using the headset
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3. Tap the icon for your Bluetooth headset.
4. Enter your headset passkey and tap OK or press the OK
button.
5. Tap Finish to complete setup.
When you want to answer an incoming call, press the
“answer” button on your Bluetooth headset. Press
end the call.
to
Tip: As well as being essential for handsfree operation when driv-
ing, you can also use your Bluetooth headset when at home or in
the office, to avoid carrying your smartphone around with you at
all times. In ideal conditions, Bluetooth range is up to 10 metres, or
30 feet.
Using your smartphone as a
modem
When connected to your PC, your smartphone can function as
a modem via GPRS or UMTS (if available).
You can also use a USB connection or the Bluetooth function
of your smartphone to connect to your PC or laptop and act as
a modem. You must first set up an ISP connection on your PC.
1. Click Start > Settings > Control Panel.
2. Click Network Connections > Create a new connection.
3. Click Next to begin the New Connection Wizard.
4. Select Connect to the Internet and click Next.
5. Select Set up my connection manually and click Next.
6. Select Connect to a dial-up modem and click Next.
7. Enter the name of your ISP (Internet Service Provider) and
click Next.
8. Enter your ISP’s phone number. The number must begin
with ‘*99#’. Click Next.
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9. Select one option from the Connection Availability screen
and click Next.
10.Enter your username and password and click Next.
11.Click Finish to complete the setup.
You can now establish a Bluetooth connection between your
PC and your smartphone. When you attempt to access the
Internet on your PC, the smartphone will dial the ISP number
specified to establish a connection.
Important: Some providers and countries do not allow the use of a
smartphone as a modem over HSDPA. Please check with your pro-
vider before attempting to do so.
Using a USB connection
1. Close ActiveSync if it is running. This helps Internet sharing
to function properly.
2. Tap Start > Programs > Internet Sharing.
3. Select USB from the PC connection drop-down menu.
4. Select your network connection type from the network con-
nection drop-down menu.
5. Tap Connect.
Your smartphone will now act as a modem.
Using a Bluetooth connection
You can also use Bluetooth to link your PC to your smartphone
to connect to the Internet. Ensure that Bluetooth is enabled
from the Comm. Manager (refer to “Comm. Manager” on
page 42), and that other devices can discover your smart-
phone. To do this, open the Comm. Manager, tap Settings >
Bluetooth. From the options listed, change your device’s visibil-
ity status to Discoverable.
Ensure that your computer’s Bluetooth adapter is switched on.
Using your smartphone as a modem
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•
Click Add a device, then follow the steps of the Add
Bluetooth Device Wizard.
•
•
•
Double click on your smartphone device name.
Type the password when requested.
Your smartphone will ask to allow pairing, and for the
Passkey. Enter the same code you entered above and
tap OK.
•
Windows will automatically connect to your
smartphone and detect what services are available.
Inserting a microSD card
Your smartphone features a memory expansion slot that
accepts a microSD card to expand memory and storage capac-
ity.
Open the microSD reader cover and insert the microSD card
into the slot. Make sure the gold connectors are facing
upwards. Push the card in until it clicks into place.
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Appendix
FAQ, troubleshooting and error
messages
This section lists frequently asked questions that may arise dur-
ing the use of your smartphone, and gives easy answers and
solutions to these questions.
Aspect
Audio
Question
Answer
Why is there no
sound coming
If the headset is plugged into the
device, the speaker is automati-
from the device? cally shut off. Disconnect the
headset.
Check that the device volume set-
ting is not muted. Tap any of the
icons at the top of the Home
screen.
Check that the volume control is
not at its lowest setting.
Multimedia
files
Why can’t I view You may be trying to view an
my picture files? image that is not supported. Refer
more information.
Why can’t I view You may be trying to view a video
my video files?
that is not supported. Refer to
more information.
Why can’t I play
my music files?
You may be trying to play a file
that is not supported. Refer to
more information.
FAQ, troubleshooting and error messages
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Aspect
Question
Answer
System infor-
mation and
performance
How do I check
the OS version of phone to check the OS version
my device?
Tap Menu > Settings > About
(Kernel/build number) and other
hardware and software informa-
tion.
Power
I couldn’t turn on The battery power may be
the device.
depleted. Recharge the device.
Refer to “Installing a SIM card” on
page 12 for more information.
Even when fully
recharged, the
Check power saving options. Tap
Start > Settings > System > Power
battery seems to to configure power saving
run down very
quickly.
options.
Error messages
Error message
Description
Connection canceled
Operation canceled by the user.
Service unavailable -
please try again later
The network is not stable, or server has not
responded. Try again later.
Connection unavailable -
No path to the destination is available.
please check your network Please check the settings in Start > Settings
settings
> Connections.
1. If your Smartphone is connected to
your PC via USB, check both the PC's
network settings and ActiveSync set-
tings (when connected via USB,
GPRS/3G is not used).
Notes:
Try using Internet Explorer to connect to a
website to verify your network
connection.
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Specifications
Performance
•
•
•
E100: Qualcomm MSM 7225, 528 MHz
E101: Qualcomm ESM 7225, 528 MHz
System memory:
•
256 MB of SDRAM
•
512 MB of Flash ROM
•
Operating system: Microsoft Mobile® 6.5 Professional
Display
•
•
•
3.2” TFT-LCD touchscreen
400 x 240 resolution
65K color support
Multimedia
•
•
•
•
•
CD-quality stereo output
Mini USB microphone input
Mono speaker 0.5 W (max)
Omni-directional microphone
Formats supported
Type
Formats
Audio
MP3, AAC, AMR
playback
Ringtone
SP-MIDI, MIDI, AMR, MP3, AAC
3GP, MPEG-4, H.263, AVI
Video
recording
Video
3GP, MPEG-4, H.263, H.264
playback
Specifications
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USB connector
•
•
•
10-pin mini USB connector
USB Client
DC power-in (5 V, 1 A)
Connectivity
E100
•
•
•
•
Bluetooth 2.0+EDR
GSM (850 / 900 / 1800 / 1900)
UMTS (900 / 2100 or 850 / 1900 / 2100)
HSDPA / HSUPA / EDGE / GPRS
E101
•
•
Bluetooth 2.0+EDR
EDGE / GPRS / GSM (850 / 900 / 1800 / 1900)
Camera
•
2-megapixel
•
Fixed-focus
Expansion
•
MicroSD memory card
•
Supports SDHC (currently up to 16 GB)
GPS
•
Built-in GPS
•
Supports AGPS
Battery
•
High density, rechargeable 1140 mAh Lithium Polymer
battery (replaceable)
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Note: Length of battery operation will depend on power consump-
tion which is based on system resource use. For example, constantly
using the backlight or using power-demanding applications will
shorten battery life between charges.
Dimensions
Height
113 mm
Width
56 mm
Thickness
Weight
12.85 mm
118 g (with battery)
Specifications
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Warnings and precautions
•
•
Do not use this product near water.
Do not place this product on an unstable cart, stand or
table. If the product falls, it could be seriously dam-
aged.
•
Slots and openings are provided for ventilation to
ensure reliable operation of the product and to pro-
tect it from overheating. These openings must not be
blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or
other similar surface. This product should never be
placed near or over a radiator or heat register, or in a
built-in installation unless proper ventilation is pro-
vided.
•
Never push objects of any kind into this product
through cabinet slots as they may touch dangerous
voltage points or short-out parts that could result in a
fire or electric shock. Never spill liquid of any kind onto
or into the product.
•
•
To avoid damage of internal components and to pre-
vent battery leakage, do not place the product on a
vibrating surface.
Never use this product when engaging in sporting
activities, exercising, or in any vibrating environment
which may cause a short circuit or damage, and even a
risk of explosion from the battery pack.
CAUTION when listening to music
To protect your hearing, follow these instructions.
•
Increase the volume gradually until you can hear
clearly and comfortably.
•
Do not increase the volume level after your ears have
adjusted.
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•
•
•
Do not listen to music at high volumes for extended
periods.
Do not increase the volume to block out noisy sur-
roundings.
Decrease the volume if you can’t hear people speaking
near you.
Battery information
This product uses a Lithium Polymer battery. Do not use it in a
humid, wet and/or corrosive environment. Do not put, store or
leave your product in or near a heat source, in a high tempera-
ture location, in strong direct sunlight, in a microwave oven or
in a pressurized container, and do not expose it to tempera-
tures over 60 °C (140 °F). Failure to follow these guidelines may
cause the battery to leak acid, become hot, explode or ignite
and cause injury and/or damage. Do not pierce, open or disas-
semble the battery. If the battery leaks and you come into con-
tact with the leaked fluids, rinse thoroughly with water and
seek medical attention immediately. For safety reasons, and to
prolong the lifetime of the battery, charging will not occur at
low (below 0 °C/32 °F) or high (over 45 °C/113 °F) temperatures.
The full performance of a new battery is achieved only after
two or three complete charge and discharge cycles. The bat-
tery can be charged and discharged hundreds of times, but it
will eventually wear out. When the talk and standby times are
noticeably shorter than normal, buy a new battery. Use only
Acer approved batteries, and recharge your battery only with
Acer approved chargers designated for this device.
Unplug the charger from the electrical plug and the device
when not in use. Do not leave a fully charged battery con-
nected to the ac charger, since overcharging may shorten its
lifetime. If left unused, a fully charged battery will lose its
charge over time. If the battery is completely discharged, it
Warnings and precautions
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may take a few minutes before the charging indicator appears
on the display or before any calls can be made.
Use the battery only for its intended purpose. Never use any
charger or battery that is damaged.
Do not short-circuit the battery. Accidental short-circuiting can
occur when a metallic object such as a coin, clip, or pen causes
direct connection of the positive (+) and negative (-) terminals
of the battery. (These look like metal strips on the battery.)
This might happen, for example, when you carry a spare bat-
tery in your pocket or purse. Short-circuiting the terminals may
damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car
in summer or winter conditions, will reduce the capacity and
lifetime of the battery. Always try to keep the battery between
15 °C and 25 °C (59 °F and 77 °F). A device with a hot or cold
battery may not work temporarily, even when the battery is
fully charged. Battery performance is particularly limited in
temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode. Bat-
teries may also explode if damaged. Dispose of batteries
according to local regulations. Please recycle when possible.
Do not dispose as household waste.
Replacing the battery pack
Your smartphone uses lithium batteries. Replace the battery
with the same type as that which came bundled with your
product. Use of another battery may present a risk of fire or
explosion.
Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from chil-
dren. Follow local regulations when disposing of used batteries.
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Additional safety information
Your device and its enhancements may contain small parts.
Keep them out of the reach of small children.
Operating environment
Warning! For safety reasons, turn off all wireless or radio transmit-
ting devices when using your smartphone device under the follow-
ing conditions. These devices may include, but are not limited to:
wireless LAN (WLAN), Bluetooth and/or 3G.
Remember to follow any special regulations in force in any
area, and always switch off your device when its use is prohib-
ited or when it may cause interference or danger. Use the
device only in its normal operating positions. This device meets
RF exposure guidelines when used normally, and it and its
antenna are positioned at least 1.5 cm (5/8") away from your
body. Do not cover the antenna with metal and you should
position the device at the above-stated distance from your
body. To successfully transmit data files or messages, this
device requires a good quality connection to the network. In
some cases, transmission of data files or messages may be
delayed until such a connection is available. Ensure that the
above separation distance instructions are followed until the
transmission is completed. Parts of the device are magnetic.
Metallic materials may be attracted to the device, and persons
with hearing aids should not hold the device to the ear with
the hearing aid. Do not place credit cards or other magnetic
storage media near the device, because information stored on
them may be erased.
Warnings and precautions
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Medical devices
Operation of any radio transmitting equipment, including
wireless phones, may interfere with the functionality of inade-
quately protected medical devices. Consult a physician or the
manufacturer of the medical device to determine if they are
adequately shielded from external RF energy or if you have
any questions. Switch off your device in health care facilities
when any regulations posted in these areas instruct you to do
so. Hospitals or health care facilities may be using equipment
that could be sensitive to external RF transmissions.
Pacemakers. Pacemaker manufacturers recommend that a min-
imum separation of 15.3 cm (6") be maintained between wire-
less devices and a pacemaker to avoid potential interference
with the pacemaker. These recommendations are consistent
with the independent research by and recommendations of
Wireless Technology Research. Persons with pacemakers
should do the following:
•
Always keep the device more than 15.3 cm (6") from
the pacemaker.
•
Not carry the device near your pacemaker when the
device is switched on. If you suspect interference,
switch off your device, and move it.
Hearing aids. Some digital wireless devices may interfere with
some hearing aids. If interference occurs, consult your service
provider.
Vehicles
RF signals may affect improperly installed or inadequately
shielded electronic systems in motor vehicles such as electronic
fuel injection systems, electronic antiskid (antilock) braking
systems, electronic speed control systems, and air bag systems.
For more information, check with the manufacturer, or its rep-
resentative, of your vehicle or any equipment that has been
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added. Only qualified personnel should service the device, or
install the device in a vehicle. Faulty installation or service may
be dangerous and may invalidate any warranty that may apply
to the device. Check regularly that all wireless equipment in
your vehicle is mounted and operating properly. Do not store
or carry flammable liquids, gases, or explosive materials in the
same compartment as the device, its parts, or enhancements.
For vehicles equipped with an air bag, remember that air bags
inflate with great force. Do not place objects, including
installed or portable wireless equipment in the area over the
air bag or in the air bag deployment area. If in-vehicle wireless
equipment is improperly installed, and the air bag inflates,
serious injury could result. Using your device while flying in air-
craft is prohibited. Switch off your device before boarding an
aircraft. The use of wireless teledevices in an aircraft may be
dangerous to the operation of the aircraft, disrupt the wireless
telephone network, and may be illegal.
Potentially explosive environments
Switch off your device when in any area with a potentially
explosive atmosphere and obey all signs and instructions.
Potentially explosive atmospheres include areas where you
would normally be advised to turn off your vehicle engine.
Sparks in such areas could cause an explosion or fire resulting
in bodily injury or even death. Switch off the device at refuel-
ing points such as near gas pumps at service stations. Observe
restrictions on the use of radio equipment in fuel depots, stor-
age, and distribution areas; chemical plants; or where blasting
operations are in progress. Areas with a potentially explosive
atmospheres are often, but not always, clearly marked. They
include below deck on boats, chemical transfer or storage
facilities, vehicles using liquefied petroleum gas (such as pro-
pane or butane), and areas where the air contains chemicals or
particles such as grain, dust or metal powders.
Warnings and precautions
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Follow any restrictions. Do not use the device where blasting is
in progress.
Emergency calls
Important: Wireless phones, including this device, operate
using radio signals, wireless networks, landline networks, and
user-programmed functions. Because of this, connections in all
conditions cannot be guaranteed. You should never rely solely
on any wireless device for essential communications like medi-
cal emergencies.
To make an emergency call:
1. If the device is not on, switch it on. Check for adequate sig-
nal strength. Some networks may require that a valid SIM
card is properly inserted in the device.
2. Press the End button as many times as needed to clear the
display and ready the device for calls.
3. Enter the official emergency number for your present loca-
tion. Emergency numbers vary by location.
4. Press the Call button.
If certain features are in use, you may first need to turn those
features off before you can make an emergency call. Consult
this guide or your service provider for more information.
When making an emergency call, give all the necessary infor-
mation as accurately as possible. Your wireless device may be
the only means of communication at the scene of an accident.
Do not end the call until given permission to do so.
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Disposal and recycling
information
Do not throw this electronic device into the trash when
discarding.
To minimize pollution and ensure utmost protection of the
global environment, please recycle. For more information on
the Waste from Electrical and Electronics Equipment (WEEE)
regulations, visit
sustainability01.htm
Mercury advisory
For projectors or electronic products containing an LCD/CRT
monitor or display:
Lamp(s) inside this product contain mercury and must be recy-
cled or disposed of according to local, state or federal laws. For
more information, contact the Electronic Industries Alliance at
www.eiae.org. For lamp-specific disposal information, check
Taking care of your smartphone
1. DO take care not to scratch the screen of your smartphone.
Keep the screen clean. When working with your smart-
phone, use your finger or fingernail. Never use an actual
pen or pencil or other sharp object on the screen surface.
Disposal and recycling information
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2. DO NOT expose your smartphone to rain or moisture. Do
not let water enter the circuitry through the front panel
buttons or expansion slots. In general, treat your smart-
phone as you would a mobile phone or other small elec-
tronic device.
3. DO be careful not to drop your smartphone or subject it to
any strong impact. Do not place your smartphone in your
back pocket.
4. DO NOT expose your smartphone to extreme temperatures.
For example, do not leave your smartphone on the dash-
board of a car on a hot day or when temperatures are
below freezing point. Also, keep it away from heaters and
other sources of heat.
5. DO NOT use or store your smartphone in any location that
is dusty, damp or wet.
6. DO use a soft, damp cloth to clean your smartphone. If the
surface of the screen becomes soiled, clean it with a soft
cloth moistened with diluted window-cleaning solution.
7. DO NOT press down on the screen with force, otherwise
you may crack the screen.
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Safety regulations
Compliant with Russian regulatory
certification
LCD pixel statement
The LCD unit is produced with high-precision manufacturing
techniques. Nevertheless, some pixels may occasionally misfire
or appear as black or red dots. This has no effect on the
recorded image and does not constitute a malfunction.
Radio device regulatory notice
Note: Regulatory information below is for models with wireless
LAN and/or Bluetooth only.
General
This product complies with the radio frequency and safety
standards of any country or region in which it has been
approved for wireless use. Depending on configuration, this
product may or may not contain wireless radio devices (such as
wireless LAN and/or Bluetooth modules). Information below is
for products with such devices.
Certificate Information (SAR)
This device meets the EU requirements (1999/519/EU) on the
limitation of exposure of the general public to electromag-
netic fields by way of health protection.
The limits are part of extensive recommendations for the pro-
tection of the general public. These recommendations have
been developed and checked by independent scientific organi-
zations through regular and thorough evaluations of scientific
Safety regulations
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studies. To guarantee the safety of all persons, regardless of
age and health, the limits include a significant safety buffer.
Before radio devices can be put in circulation, their agreement
with European laws or limits must be confirmed; only then
may the CE symbol be applied.
The unit of measurement for the European Council's recom-
mended limit for mobile telephones is the "Specific Absorption
Rate" (SAR). This SAR limit is 2.0 W/kg, averaged over 10 g of
body tissue. It meets the requirements of the International
Commission on Non-Ionizing Radiation Protection (ICNIRP) and
was included in the European Standard EN 50360 for mobile
radio devices. The SAR regulation for mobile telephones is in
line with European Standard EN 62209-1.The maximum SAR
value is calculated at the highest output level in all frequency
bands of the mobile telephone. During use, the actual SAR
level is usually much lower than the maximum value, because
the mobile telephone works in different output levels. It only
transmits with as much output as is required to reach the net-
work. In general the following applies: The closer you are to a
base station, the lower the transmission output of your mobile
telephone. The tested SAR of this device is as follows:
E100
CE
NCC
Head (W/kg 10g)
0.732
Body (W/kg 10g)
1.37 (2.5 cm)
Head (W/kg 10g)
0.732
Body (W/kg 10g)
N/A
E101
CE
NCC
Head (W/kg 10g)
0.747
Body (W/kg 10g)
1.5 (2.5 cm)
Head (W/kg 10g)
0.747
Body (W/kg 10g)
N/A
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NCC warning
Safety regulations
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Lithium-ion battery warning
ATTENZIONE! Rischio di esplosione della batteria se sostitu-
ita in modo errato. Sostituire la batteria con un una di tipo
uguale o equivalente consigliata dalla fabbrica. Non disper-
dere le batterie nell’ambiente.
VORSICHT! Explosionsgefahr bei unsachgemäßen Austausch
der Batterie. Ersatz nur durch denselben oder einem vom
Hersteller empfohlenem ähnlichen Typ. Entsorgung
gebrauchter Batterien nach Angaben des Herstellers.
ADVARSELI! Lithiumbatteri - Eksplosionsfare ved fejlagtig
håndtering. Udskiftning må kun ske med batteri af samme
fabrikat og type. Levér det brugte batteri tilbage til
leverandøren.
VARNING! Explosionsfara vid felaktigt batteribyte. Använd
samma batterityp eller en ekvivalent typ som rekommen-
deras av apparattillverkaren. Kassera använt batteri enligt
fabrikantens instruktion.
VAROITUS! Paristo voi räjähtää, jos se on virheellisesti asen-
nettu. Vaihda paristo ainoastaan laitevalmistajan sousit-
telemaan tyyppiin. Hävitä käytetty paristo valmistagan
ohjeiden mukaisesti.
ATTENTION ! Il y a danger d’explosion s’il y a remplacement
incorrect de la batterie. Remplacer uniquement avec une
batterie du mêre type ou d’ un type équivalent recommandé
par le constructeur. Mettre au rebut les batteries usagées
conformément aux instructions du fabricant.
ADVARSEL! Eksplosjonsfare ved feilaktig skifte av batteri.
Benytt samme batteritype eller en tilsvarende type anbefalt
av apparatfabrikanten. Brukte batterier kasseres i henhold
til fabrikantens instruksjoner.
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Acer Incorporated
Date: August 14, 2009
Declaration of Conformity
We, Acer Incorporated,
of 8F., No. 88, Sec. 1, Hsin Tai Wu Rd. Hsichih Taipei Hsien 221, Taiwan
Declare under sole responsibility that the product:
Model: E100
Description: Smart HandHeld
To which this declaration relates, is in conformity with the following standards and/or
other normative documents:
zEN 301 511 V9.0.2
zEN 300 328 V1.7.1
zEN 301 908-1/ -2 V3.2.1
zEN 300 440-1 V1.4.1/ EN300 440-2 V1.2.1
zEN 301 489-1 V1.8.1/ -3 V1.4.1/ -7 V1.3.1/ -17 V1.3.2/ -24 V.1.4.1
zEN 55022:2006+ A1:2007 Class B; EN 55024:1998/A1:2001/A2:2003
zEN 60950-1:2006
zEN 50332-1:2000/ -2: 2003
zEN 50360:2001/ EN 62209-1:2006/ EN62311:2008/ OET65C
We hereby declare that the above named product is in conformance with all the
essential requirements of the R&TTE Directive (99/5/EC) issued by the Commission
of the European Community.
The conformity assessment procedure referred to in Article 10 and detailed in Annex
[IV] of directive 1999/5/EC has been followed related to Articles
z R&TTE Article 3.1 (a) Health and Safety
z R&TTE Article 3.1 (b) EMC
z R&TTE Article 3.2 Spectrum Usage
with the involvement of the following Notified Body:
CETECOM, Untertuerkheimer Str. 6 – 10 66117 Saarbruecken
Identification mark: 0682 (Notified Body) CE
The technical documentation relevant to the above equipment will be held at:
Acer Incorporated
8F., No. 88, Sec. 1, Hsin Tai Wu Rd. Hsichih Taipei Hsien 221, Taiwan
Authorized Person:
Name: Harriot Lee
Safety regulations
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Acer Incorporated
Date: August 14, 2009
Declaration of Conformity
We, Acer Incorporated,
of 8F., No. 88, Sec. 1, Hsin Tai Wu Rd. Hsichih Taipei Hsien 221, Taiwan
Declare under sole responsibility that the product:
Model: E101
Description: Smart HandHeld
To which this declaration relates, is in conformity with the following standards and/or
other normative documents:
zEN 301 511 V9.0.2
zEN 300 328 V1.7.1
zEN 300 440-1 V1.4.1/ EN300 440-2 V1.2.1
zEN 301 489-1 V1.8.1/ -3 V1.4.1/ -7 V1.3.1/ -17 V1.3.2
zEN 55022:2006+ A1:2007 Class B; EN 55024:1998/A1:2001/A2:2003
zEN 60950-1:2006
zEN 50332-1:2000/ -2: 2003
zEN 50360:2001/ EN 62209-1:2006/ EN62311:2008/ OET65C
We hereby declare that the above named product is in conformance with all the
essential requirements of the R&TTE Directive (99/5/EC) issued by the Commission
of the European Community.
The conformity assessment procedure referred to in Article 10 and detailed in Annex
[IV] of directive 1999/5/EC has been followed related to Articles
z R&TTE Article 3.1 (a) Health and Safety
z R&TTE Article 3.1 (b) EMC
z R&TTE Article 3.2 Spectrum Usage
with the involvement of the following Notified Body:
CETECOM, Untertuerkheimer Str. 6 – 10 66117 Saarbruecken
Identification mark: 0682 (Notified Body) CE
The technical documentation relevant to the above equipment will be held at:
Acer Incorporated
8F., No. 88, Sec. 1, Hsin Tai Wu Rd. Hsichih Taipei Hsien 221, Taiwan
Authorized Person:
Name: Harriot Lee
88
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connectivity ................................ 71
contacts
A
ActiveSync
deleting ............................ 48
D
synchronizing ................... 51
B
battery
charging ........................... 12
information ...................... 72
Bluetooth
E
connections ...................... 44
headset ............................. 65
settings ............................. 43
C
F
G
calls
answering ......................... 22
from other applications ... 21
putting on hold ................ 23
rejecting ........................... 22
camera
H
help
I
L
M
MMS messages ........................... 33
N
information ...................... 72
switching cameras in a video
connections
network
selecting ............................ 43
O
P
performance .............................. 71
phone
settings ............................. 45
photos & videos
managing ......................... 45
89
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T
R
today screen ............................... 56
troubleshooting ......................... 69
U
unpacking .................................... 9
V
ringtones ................................... 46
S
information ...................... 72
software
removing .......................... 60
speakerphone ............................ 23
specifications ............................. 70
voice calls
volume
adjusting ........................... 56
W
90
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