Aastra Telecom IP Phone 6735I User Manual

Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Answering an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Sending an Incoming Call to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Account Configuration (DND and Call Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Missed Calls Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Star Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Suppress DTMF Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Display DTMF Digits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Play Call Waiting Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Call Waiting Tone Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Stuttered Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

XML Beep Suppor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Call Hold Reminder During Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Call Hold Reminder (on single hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

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Content

Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Incoming Call Interrupts Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Switch UI Focus to Ringing Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Preferred Line and Preferred Line Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Goodbye Key Cancels Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Message Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Incoming Intercom Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Using Redial Key for “Last Number Redial” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Group RTP Paging (receives RTP streams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Shared Call Appearance (SCA) Call Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Available Features Enabled by Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Outgoing Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Missed Call Summary Subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Customizable Callers List Key and Services Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Autodial (Hotline and Warmline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Answer and Ignore Softkeys for XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

XML Softkey for Special Characters in XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Playing a WAV File On Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Using the Keypad During Active XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Key Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

XML Applications and Off-Hook Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

XML Override for a Locked Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

RTP Recording and Simultaneous Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

“Hold” Feature Enhancement (for Broadsoft Servers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Authentication Support for HTTP/HTTPS Download Methods

Used with Broadsoft Client Management System (CMS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Diverting Calls from Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Display of Call Destination Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Indication of Terminated Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

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Content

Model M670i and M675i Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Using the Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Troubleshooting Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-1

Exclusion s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Appendix A - Time Zone Code s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

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Welcome

The Aastra 6735i offers advanced XML capability to access custom applications and is fully interoperable with leading IP-

PBX platforms. Featuring a 5-line display, the 6735i supports up to 9 lines with call appearances and allows you to make

and receive calls, transfer, conference, and more. The 6735i IP telephone provides communications over an IP Network

using the SIP IP telephony protocol.

About this Guide

This guide explains how to use the basic features of your new 6735i phone. Not all features listed are available by default.

Contact your system or network Administrator to find out which features and services are available to you on your sys-

tem.

Your System Administrator has the ability to customize some features on this phone. For information on more advanced

settings and configurations, administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones

Administrator Guide.

Documentation

•

Aastra 6735i SIP IP Phone Installation Guide – Contains installation and set-up instructions, general features and

functions, and basic options list customization. This Installation Guide is included in the box with your phone.

Aastra 6735i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user.

This User Guide can be downloaded from www.aastratelecom.com.

Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide – Describes how to set the 6735i phone up

on the network and contains advanced configuration instructions for the 6735i. This Administrator Guide is intended

for the System Administrator and can be downloaded from http://www.aastra.com.

Phone Features

•

8 line graphical LCD screen (144 x 75 pixels) with white backlight

Built-in-two-port, 10/100/1000 Gigabit Ethernet switch - lets you share a connection with your computer

12 programmable keys

– 6 Top keys: Programmable hard keys

– 6 Bottom keys: Programmable state-based softkeys

Press-and-hold speed dial key configuration feature

4 call appearance lines with LEDs

•

Supports up to 9 call lines

HD audio (wideband)

Full-duplex speakerphone for handsfree calls

Headset mode support (via handset jack)

Inline power support (based on 802.3af standard) which eliminates power adapters

Enhanced busy lamp fields*

Set paging*

* Availability of feature dependant on your phone system or service provider

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Welcome

Requirements

The 6735i IP Phone requires the following environment:

•

SIP-based IP PBX system or network installed and running with a SIP account created for the 6735i IP phone.

Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or

Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).

•

Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN (1000 Mbps) recommended)

Category 5/5e straight through cabling (category 6 straight through cabling required for optimum Gigabit Ethernet

performance)

•

Power source

– For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):

– For power, use the Ethernet cable (supplied) to connect from the phone directly to the network for power. (No

48v AC power adapter required.)

– For Ethernet networks that DO NOT supply power to the phone:

– (optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is avail-

able as an optional accessory from Aastra Telecom. Contact your Administrator for more information.

Installation and Setup

If your System Administrator has not already setup your 6735i phone, please refer to the Aastra 6735i Installation Guide

for basic installation and physical setup information. For more advanced administration and configuration information,

System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.

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Getting Started

The 6735i must be set up and be configured prior to its first use. This section describes phone behavior and start up

screens you may see when the phone is first plugged in, or when it is restarted.

Plugging in and Starting the Phone

The 6735i automatically begins the start up sequence as soon as it is connected. The phone goes through this process

the first time you plug in your phone and every time you restart your phone.

The phone displays the following startup screens.

Checking for

Firmware.....

DHCP: waiting

for IP...

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Getting Started

The 6735i phone then checks settings and looks for new configuration and firmware updates for the phone from a server.

If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while

the phone downloads the latest updates.

Updating

Checking for firmware...

Do not unplug the phone!

configuration.....

Note:

New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your

System Administrator and should be scheduled during non-business hours or slow call periods.

Important! Do not unplug or remove power to the phone while it is checking or installing firmware and config-

uration information.

If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.

Downloading

Language Packs

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Getting Started

When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.

DSP

Network

Done

SIP

John Smith

Sat Jan 1 12:18am

Idle Screen

Network Connected/Network Disconnected

If your phone is successful when connecting to the network the following screen displays before changing to the Idle

screen.

John Smith

Network Connected

Sat Jan 1 12:18am

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Getting Started

If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display

and the telephone status light turns on.

John Smith

Network Disconnected

Sat Jan 1 12:18am

Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect

when it is reconnected and displays the "Network Connected" prompt for a few seconds. However, if changes have been

made to your phone’s network settings, you may need to restart your phone.

For more information about connecting your phone, see the Aastra 6735i IP Phone Installation Guide, the section "Con-

necting to the Network and to Power".

Check with your system or network Administrator for assistance.

Note:

If the phone displays "No Service" you can still use the phone but it is not registered with the Registrar. For more infor-

mation about registering your phone, see your System Administrator.

Idle Screen

When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle

State screen. The idle screen is shown whenever your phone is not in use.

John Smith

Sat Jan 1 12:18am

Note:

Your System Administrator sets up your SIP screen name, line number, and any other administrative features required.

If your name does not display on the screen, contact your System Administrator.

The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above screen, the "L1" indicates

John Smith is configured on Line 1.

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Getting Started

By default, the top programmable keys 1 through 4 are configured for Services, Directory, Callers List, and Intercom,

respectively. You can configure the 6 top programmable keys with up to 6 functions, and the 6 bottom softkeys with up

to 20 functions as required.

Services

Directory

Intercom

Callers List

Reference

For more information about configuring the top programmable keys and the bottom softkeys, see “Softkeys and Pro-

grammable Keys” on page 54.

For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see

the following sections:

•

“Making Calls” on page 116.

“Handling Calls” on page 122.

“Managing Calls” on page 130.

Idle Screen With Softkeys/Programmable Keys Configured

If you or your Administrator have configured softkey functions on your phone, the labels for those functions display on

the screen. Programmable key functions (top keys) do not display on the LCD. For example, in the following illustration,

"Home" and "Office" were configured as speed dial keys on the bottom set of softkeys and "Do Not Disturb" (DND) was

configured on the top set of programmable keys.

Note:

The top programmable key descriptions do not display on the LCD. You can write the function assigned to the pro-

grammable key using the label provided for the phone.

DND

Services

Icom

DND

Softkeys

Dir

Callers

Configured

John Smith

Sat Jan 1 12:18am

Home

LCR

Office

Home

LCR

Office

Idle Screen

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Getting Started

Idle Screen with Voicemail Messages

The envelope icon

displays on the Idle State screen only if you have new messages waiting. The number next to the

envelope indicates how many new messages you have.

John Smith

Sat Jan 1 12:18am

Voicemail Icon

Idle Screen

To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on

your phone. For more information on your system’s star codes, please refer to the documentation for the voicemail system

you are using.

Screen Display After Picking Up the Handset

When you pickup the handset, the screen displays as follows:

John Smith

Dial

Conf

Xfer

This screen displays the following keys located on the bottom left of the screen:

•

Dial

Conf (Conference)

Xfer (Transfer)

These keys are static and cannot be changed.

A More softkey also displays at the bottom right of the screen if you have configured softkeys.

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Getting Started

For example, in the illustration below, the 6735i has several bottom softkeys configured on the idle screen. A "More" key

displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you

to view additional softkeys. You can press the More softkey to toggle between the first and second screens to display all

configured softkeys.

John Smith

Sat Jan 1 12:18am

Dial

Conf

Xfer

John

Matt

Home

LCR

Office

John

Matt

Home

LCR

Office

After Handset Pickup

After Pressing "More"

Idle Screen

Note:

The bottom set of 6 softkeys map to the current state-based configurable softkeys.

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IP Phone Keys

Key Panel

The following sections describe the various 6735i phone key functions on both the symbol and text hardware platforms,

and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol

hardware platform are used throughout this document.































6735i Handset

Four (5) Line Call

Appearance Keys









High Quality

Speakerphone

Speakerphone/Headset

Key

Message Waiting Lamp

Goodbye Key

Options Key

Hold Key

Mute Key























Navigation Keys

Keypad

LCD Screen

Volume Control (+) (-)

Redial Key

Softkeys

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IP Phone Keys

Key Descriptions

The following table identifies the keys on the key panel of your 6735i IP phone that you can use for handling calls.

Text Keys

Symbol Keys

Key Description

Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the

Options List, without saving changes.

Goodbye

Options key - Accesses options to customize your phone. Your System Administrator may

have already customized some of your settings. Check with your System Administrator

before changing the Administrator-only options.

Options

Hold key - Places an active call on hold. To retrieve a held call, press the call appearance

button beside the light that is flashing.

Hold

Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice

simultaneously redials the last dialed number.

Redial

Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree

speaker.

Line/Call Appearance key - Connects you to a line or call. The Aastra 6735i IP phone sup-

ports up to 4 line keys.

Line 4

Line 3

Line 2

Line 1

Handsfree key - Activates Handsfree for making and receiving calls without lifting the

handset. When the audio mode option is set, this key is used to switch between a headset

and the handsfree speakerphone.

Speaker/

Headset

Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator

flashes when the microphone is on mute).

Mute

Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status

and text messages on the LCD display (if there is more than 1 line of status/text messages).

These buttons also let you scroll through menu selections, such as the Options List.

Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.

While in the Options List, these keys allow you to exit or enter the current option. When

you are editing entries on the display, pressing the LEFT arrow key erases the character on

the left; pressing the RIGHT arrow key sets the option.

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IP Phone Keys

Text Keys

Symbol Keys

Key Description

Programmable keys - 6 Top keys: programmable hard keys

(up to 6 programmable functions)

By default, keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom,

respectively. Keys 5 and 6 have no assigned functions. All 6 keys are programmable and

can be assigned to perform specific functions.

The following are the default functions for the programmable keys on the 6735i IP phone:

1 SERVICES Accesses enhanced features and services such as

ML applications and voicemail, provided by third

parties.

2 DIRECTORY Accesses the Directory List which displays up to

200 names and phone numbers (stored in

alphabetical order)

3 CALLERS LIST Accesses the Callers List which lists the last

200 calls received.

4 INTERCOM Automatically connects with a remote extension for

outgoing calls, and answers incoming intercom

calls.

5 NONENo assigned function

6 NONENo assigned function

The following softkeys display when you pick up the handset:

DIAL- After entering a phone number from the keypad, you can press the Dial softkey to

immediately dial the number.

CONF - Begins a conference with the active call.

XFER - Transfers the active call to another number.

For more information about programming the programmable keys to perform specific

functions, see the “Softkeys and Programmable Keys” on page 54.

Softkeys - 6 Bottom keys: programmable state-based softkeys

(up to 20 programmable functions).

For more information about programming the softkeys to perform specific functions, see

the “Softkeys and Programmable Keys” on page 54.

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IP Phone Keys

Keypad Keys

The 6735i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the

alphabet.The 6735i phone keypad includes the following:

Keypad Key

Description

Dials 0

Dials the Operator on a registered phone

Dials 1

2 ABC

Dials 2

When entering text, this key enters A with one press, B with two presses, and C with three presses

3 DEF

Dials 3

When entering text, this key enters D with one press, E with two presses, and F with three presses

4 GHI

Dials 4

When entering text, this key enters G with one press, H with two presses, and I with three presses

5 JKL

Dials 5

When entering text, this key enters J with one press, K with two presses, and L with three presses

6 MNO

7 P QRS

8 TUV

9 WXYZ

Dials 6

When entering text, this key enters M with one press, N with two presses, and O with three presses

Dials 7

When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four presses.

Dials 8

When entering text, this key enters T with one press, U with two presses, and V with three presses

Dials 9

When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four presses.

The "*" is called the "star key". The "#" is called the "number sign", "pound key", or "hash key", depending on one's nation-

ality or personal preference. These can be used for special functions such as accessing voicemail. The “star key” and

“pound key” functions are dependant on your country’s feature availablities. Contact your System Administrator for

more information about available functions using these keys.

These keypad keys can be used for any of the following on the phone:

•

Dial a phone number to make a call (see “Dialing a Number” on page 116.)

Enter digits or letters in the IP Phone user interface.

Program a speed dial number (see “Speed Dial Key” on page 61.)

Press a speed dial key (see “Speed Dial Key” on page 61.)

Press the keys associated with a called Interactive Voice Response (IVR) system.

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Methods for Customizing Your Phone

There are two ways to customize specific options on your phone:

•

Using the Options

key on the IP Phone

Using the Aastra Web UI in an Internet browser window from your PC.

Phone Options via the IP Phone UI

You can customize your phone by pressing the Options

key and accessing the IP Phone UI.

These options allow you to customize the following phone settings.

Option

Number

Call Forward

1. Cfwd Number

2. Cfwd Mode

3. No. Rings

The menus that display for Call Forward are dependant on the Call Forward

Mode set on the phone. Default is "Account" mode.

Preferences

1. Tones

Ring Tone

Tone Set

2. Contrast Level

3. Speed Dial Edit

4. Live Dialpad

5. Set Audio

Audio Mode

Headset Mic Vol

6. Time and Date

Time Zone

Daylight Savings

Time Format

Date Format

Time Server

Time Server 1

Time Server 2

Time Server 3

Set Time

Set Date

7. Language

Screen Language

Input Language

Phone Status

1. IP&MAC Addresses

2. LAN Port

3. PC Port

4. Firmware Info

5. Error Messages

User Password

Administrator Menu

(Password Protected)

Restart Phone

Phone Lock

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Methods for Customizing Your Phone

Note:

*The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These

options should only be set up and changed by your System Administrator.

Simplified Options Menu

Your System Administrator may configure a simplified options menu for your phone. The following table indicates the

options that may appear on your phone if the simplified options menu is applied.

Option

Number

Call Forward

1. Cfwd Number

2. Cfwd Mode

3. No. Rings

The menus that display for Call Forward are dependant

on the Call Forward Mode set on the phone. Default is

"Account" mode.

Preferences

1. Tones

Ring Tone

Tone Set

2. Contrast Level

3. Live Dialpad

4. Set Audio

Audio Mode

Headset Mic Vol

Phone Status

1. IP&MAC Addresses

2. LAN Port

3. PC Port

4. Firmware Info

5. Error Messages

Phone Lock

Using the IP Phone UI

IP Phone UI

1. Press the Options key

on the phone to enter the Options List.

2. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option.

3. Press the Select softkey, the 4 button, or press the digit number of the corresponding option to select an option.

4. Use the softkeys that display for each option to change a selected option.

5. Press the Done button to save the change.

6. Press the

button, the 3 button, or the

button at any time to exit without saving changes.

References

For more information about customizing your phone using the available options from the IP Phone UI, see the section

“Customizing Your Phone” on page 24.

For more information about Administrator options, contact your System Administrator.

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Methods for Customizing Your Phone

Phone Options via the Aastra Web UI

In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In

order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP

address, see “Finding Your Phone’s IP Address” on page 21.

Using the Aastra Web UI

Aastra Web UI

1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.

The following logon screen displays.

2. At the prompt, enter your username and password and click OK.

Note:

For a user, the default username is “user” and the password field is left blank.

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Methods for Customizing Your Phone

The Network Status window displays for the IP phone you are accessing.

3. You can logout of the Aastra Web UI at any time by clicking Log Off.

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Methods for Customizing Your Phone

The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.

Headings

Descriptions

Status

The Status section displays the network status and the MAC address of the IP phone. It also displays hardware

and firmware information about the IP phone, and information about the SIP account(s) currently configured

on the phone. The information in the Network Status window is read-only.

Operation

User Password - Allows you to change user password.

Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any

changes to the phone and to prevent use of the phone, and reset the user password.

Softkeys and XML - Allows you to configure up to 6 bottom softkeys with functions identified in the list below.

Programmable Keys - Allows you to configure up to 6 top programmable keys. By default, Keys 1 through 4

are programmed as Services, Directory, Callers List, and Intercom, respectively. You can configure any of the six

keys with the functions identified in the list below.

Available Functions for Softkeys and Programmable Keys

None

Pickup

Line

Last Call Return (lcr)

Call Forward

BLF/Xfer

Speed Dial

Do Not Disturb (DND)

Busy Lamp Field (BLF)

BLF List

Speed Dial/Xfer

Speed Dial/Conf

Directory

Auto Call Distribution (ACD)

Directed Call Pickup

Callers List

Extensible Markup Language Incom (Intercom)

(XML)

Flash

Services

Phone Lock

Paging

Sprecode

Park

Empty

Keypad Speed Dial - Allows you to assign a speed dial number to a specific digit on the phone’s keypad for

speed dialing purposes.

Expansion Module - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an

additional 60 softkeys with a M675i Expansion Module if it is attached to the phone. This option displays on the

side menu of the Aastra Web UI only if an Expansion Module is attached.

Not all functions in the table above apply to the Expansion Modules.

Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC.

Reset - Allows you to restart the IP phone when required.

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Methods for Customizing Your Phone

Headings

Descriptions

Basic Settings Preferences - Allows you to enable/disable the following:

•

Suppress DTMF Playback

Display DTMF Digits

Play Call Waiting Tone

Stuttered Dial Tone

XML Beep Support

Status Scroll Delay (seconds)

Incoming Call Interrupts Dialing

Switch UI Focus to Ringing Line

Call Hold Reminder During Active Calls

Call Hold Reminder

Call Waiting Tone Period

Preferred Line

Preferred Line Timeout (seconds)

Goodbye Key Cancels Incoming Call

Message Waiting Indicator Line

DND Key Mode

Call Forward Key Mode

This category also allows you to configure:

•

Incoming Intercom Call Settings

Group Paging RTP Settings

Ring Tones (global and per-line basis)

Time and Date Settings

Language Settings

Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by

account. You can have multiple accounts on the 6735i.

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Phone Status

You can view the status of your phone using the IP Phone UI or the Aastra Web UI.

Phone Status via IP Phone UI

The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.

This option allows you to view your phone’s:

•

Network status including your phone’s IP and MAC address

Local Area Network (LAN) port information

PC Port information (if PC link exists)

Firmware version

Error messages from the last reboot or startup

Use the following procedure to view the status of your phone using the IP Phone UI.

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select Phone Status.

3. Select the option you want to view:

•

IP&MAC Address

LAN Port

PC Port

Firmware Info

Error Messages

The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the LCD display.

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Phone Status

Finding Your Phone’s IP Address

If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in

the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.

IP Phone UI

1. Press

to enter the Options List.

2. Scroll to Phone Status and press Select.

Options List

1. Call Forward

2. Preferences

3. Phone Status

4. User Password

- Select

Done -

3. Scroll to IP&MAC Addresses and press Select.

Phone Status

1. IP&MAC Addresses

2. LAN Port

3. PC Port

4. Firmware Info

5. Error Messages

- Select

Done -

The IP address of your 6735i IP phone displays in the "IP Address" field.

IP&MAC Addresses

IP Address:

192.168.0.100

MAC Address:

00-44-7D-18-03-26

Done -

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Phone Status

Phone Status via the Aastra Web UI

Use the following procedure to view the phone status via the Aastra Web UI.

Aastra Web UI

1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.

2. In the Username/Password window, enter your username and password and click OK.

Note:

For a user, the default username is “user” and the password field is left blank.

The Network Status window displays for the IP phone you are accessing.

This Network Status window is view only. It displays the Network Status of your phone which includes the following:

•

Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports

MAC Address

Hardware Information

Firmware Information

SIP Account status123

SIP Account Status

The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI.

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Phone Status

The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed.

SIP Account Status

The following table describes the status conditions that can display for the account.

Status Condition

Description

Registered

Displays this status on accounts that HAVE been registered with the SIP proxy server.

Example:

Backup

Registrar

Used?

Line

SIP Account

Status

[email protected]:5060

Registered

Yes

where

Account Number is “1”

SIP Account is “[email protected]” on port “5060”

Status is “Registered”

Backup registrar is used (“Yes”)

SIP Error Number

Displays on accounts when registration fails with the SIP proxy server.

Example:

Backup

Registrar

Used?

Line

SIP Account

Status

[email protected]:5060

401

where

Account Number is “4”

SIP Account is “[email protected]” on port “5060”

Status is “401” - Unregistered if SIP registration fails.

Backup registrar is used (“No”)

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Customizing Your Phone

The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro-

vide procedures applicable to the option.

Ring Tones and Tone Sets

You can configure ring tones and ring tone sets on the IP phone.

Ring Tones

There are several distinct ring tones a user can select from to set on the IP phones. You can enable/disable these ring tones

on a global or per-line basis.

The following table identifies the valid settings and default values for each type of configuration method.

Ring Tones Table

Configuration Method

Valid Values

Default Value

IP Phone UI

Global

Tone 1

Tone 2

Tone 3

Tone 4

Tone 5

Silent

Global Setting:

Tone 1

Aastra Web UI

Global:

Tone 1

Tone 2

Tone 3

Tone 4

Tone 5

Silent

Global Setting:

Tone 1

Lines 1 to 9

Per-Line Setting:

Global

Per-Line Setting:

Global

Tone 1

Tone 2

Tone 3

Tone 4

Tone 5

Silent

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Customizing Your Phone

Ring Tone Sets

In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of

tones customized for a specific country. The ring tone sets you can configure on the IP phones are:

•

United States (US) (Default - also used in Canada)

Mexico

Malaysia

Brazil

United Kingdom (UK)

Italy

Germany

France

Europe (generic tones)

Australia

Russia

When you configure the country's tone set, the country-specific tone is heard on the phone for the following:

•

dial tone

secondary dial tone

ring tone

busy tone

congestion tones

call waiting tone

ring cadence pattern

You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI.

Configuring Ring Tones and Tone Sets

IP Phone UI

Use the following procedures to configure ring tones and tone sets on the IP phone.

Global configuration only

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Tones.

4. Select Ring Tone.

5. Select the type of ring tone (Tone 1 through Tone 5, or Silent).

6. Press Done.

7. Select Tone Set.

8. Select the country for which you want to apply the tone set. Valid values are

Australia, Europe, France, Germany, Italy, UK, Mexico, Brazil, Malaysia, Russia, and US. Default is US.

9. Press Done.

The ring tone and tone set you select is immediately applied to the IP phone.

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Customizing Your Phone

Aastra Web UI

1. Click on Basic Settings->Preferences->Ring Tones.

For global configuration:

2. In the "Ring Tones" section, select a country from the "Tone Set" field.

ValidvaluesareAustralia,Europe, France,Germany,Italy,UK,Mexico,Brazil,Malaysia,Russia,andUS.DefaultisUS.

3. Select a value from the "Global Ring Tone" field.

Note:

See the Ring Tones Table on page 24 for valid values.

For per-line configuration:

4. In the "Ring Tone" section, select a line for which you want to set ring tone.

5. Select a value from the "LineN" field.

Note:

See the Ring Tones Table on page 24 for valid values.

6. Click Save Settings.

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Customizing Your Phone

Contrast Level

The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use

this option to set the preference of contrast level.

You can set the contrast level using the IP Phone UI only.

Setting Contrast Level

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Display.

4. Select Contrast Level.

Display

1. Contrast Level

2. Backlight

- Select

Done -

5. Use the 3 and 4 navigation buttons to increase or decrease the intensity of contrast lighting on the LCD.

Contrast Level

Contrast Level:

Cancel -

Done -

6. Press Done to save your selection.

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Customizing Your Phone

Backlight

The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following:

•

Off - Backlight is always OFF.

Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF the

backlight when the phone is idle after a specified length of time.

Auto backlighting sets the phone to turn off the backlighting after a period of inactivity; the idle period is user definable

under the Advanced softkey when you select the Auto mode. In Auto mode, the backlight turns on with a key press or

state change on the phone.

Setting the Backlight

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Display.

4. Select Backlight.

Display

1. Contrast Level

2. Backlight

- Select

Done -

5. Use the 5 and 2 navigation buttons to select the Backlight status for your phone. Default is "Auto". Available options

are:

•

Off

Auto (Default)

6. If you selected "Off", press Done to save your setting.

Backlight

Oﬀ

Auto

Cancel -

Done -

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Customizing Your Phone

7. If you selected "Auto", press the Advanced softkey.

Backlight

Oﬀ

Auto

Advanced -

Cancel -

Done -

8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Valid values

are 1 to 120 seconds (2 minutes). Default is 10 seconds. When this period of time is reached, the phone turns OFF

the backlight. Use the "Backspace" and/or "Clear" softkeys to delete entries if required.

Backlight On Time

10 seconds

- Backspace

- Clear

Cancel -

Done -

9. Press Done to save your setting.

Live Dialpad*

The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6735i IP

phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial

pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the

number.

initiates a call to that

*Availability of feature dependant on your phone system or service provider.

You can enable/disable the live dialpad using the IP Phone UI only.

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Customizing Your Phone

Enabling/Disabling Live Dialpad

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Live Dialpad.

Live Dialpad

Live Dialpad is

OFF

- Change

Cancel -

Done -

4. Use the Change softkey to turn the live dialpad ON or OFF.

5. Press Done to save your setting.

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Customizing Your Phone

Set Audio

The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the

volume level of the headset microphone.

You can set Audio on your IP phone using the IP Phone UI only.

Audio Mode

The 6735i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio

mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.

There are four audio mode options you can set:

Audio Mode Option

Description

Speaker

This is the default setting. Calls can be made or received using the handset or handsfree

speakerphone. In handset audio mode, pressing the

button on the phone switches to

handsfree speakerphone. In Speaker audio mode, lift the handset to switch to the handset.

Headset

Choose this setting if you want to make or receive all calls using a handset or headset. Calls

can be switched from the handset to headset by pressing the

switch from the headset to the handset, lift the handset.

button on the phone. To

Speaker/Headset

Incoming calls are sent to the handsfree speakerphone first when the

button is

pressed. By pressing the button again, you can switch back and forth between the handsfree

speakerphone and the headset. At anytime, lifting the handset switches back to the handset

from either the handsfree speakerphone or the headset.

Headset/Speaker

Incoming calls are sent to the headset first when the

button is pressed. By pressing

the button again, you can switch back and forth between the headset and the handsfree

speakerphone. At anytime, lifting the handset switches back to the handset from either the

headset or the handsfree speakerphone.

Headset Mic Volume

The "Headset Mic Volume" option allows you to set the volume level for the headset microphone.

Setting Audio Mode and Headset Mic Volume

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Set Audio.

4. Select Audio Mode.

Set Audio

1. Audio Mode

2. Headset Mic Volume

- Select

Done -

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Customizing Your Phone

5. Select the audio mode you want to use on your phone. Default is Speaker.

Valid values are:

•

Speaker (Default)

Headset

Speaker/Headset

Headset/Speaker

Audio Mode

Speaker

Headset

Speaker/Headset

Headset/Speaker

Cancel -

Done -

6. Press Done to save your setting.

7. Select Headset Mic Volume.

Set Audio

1. Audio Mode

2. Headset Mic Volume

- Select

Done -

8. Select the Low, Medium, or High volume level. Default is Medium.

Headset Mic Volume

Low

Medium

High

Cancel -

Done -

9. Press Done to save your selection.

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Customizing Your Phone

Time and Date

On the IP phones, you can configure the following:

•

Time and date

Time and date format

Time zone

Daylight savings time

Time Servers

Note:

Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI

Configuring Time and Date

Use the following procedures to configure the time and date settings on the IP phone.

IP Phone UI

Set Time and Time Format

Note:

The time and time format you configure display on the phone’s idle screen.

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Time and Date.

4. Select Set Time.

Time and Date

1. Time Zone

2. Daylight Savings

3. Time Format

4. Date Format

5. Time Server

6. Set Time

7. Set Date

- Select

Done -

5. Using the keys on the keypad, enter a time to set on the IP phone. Use the

"Backspace" key to move back a space and delete a character. Use the "AM/PM" softkey to specify either AM or PM

for the time setting.

Set Time

Enter Time:

01:13am

- Backspace

Cancel -

- AM/PM

Done -

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6. Press Done to save the setting.

7. Select Time Format.

8. Using the "Change" softkey, set the Time Format to either a 12 hour format or a 24 hour format. Valid values are 12h

and 24h. Default is 12h.

Time Format

Time Format:

12h

- Change

Cancel -

Done -

9. Press Done to save the Time Format you selected.

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Customizing Your Phone

Set Date and Date Format

Note:

The date and date format you configure display on the phone’s idle screen.

1. Select Preferences.

2. Select Time and Date.

3. Select Set Date.

Time and Date

1. Time Zone

2. Daylight Savings

3. Time Format

4. Date Format

5. Time Server

6. Set Time

7. Set Date

- Select

Done -

4. Using the keys on the keypad, enter a date to set on the IP phone. Use the

"Backspace" key to move back a space and delete a character.

Set Date

Enter Date (y-m-d):

2000-01-02

- Backspace

Cancel -

Done -

5. Press Done to save the setting.

6. Select Date Format.

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7. Select a date format from the list of options. Default is Sun Jan 2. Valid values are:

•

Sun Jan 2 (Default)

2-Jan-00

2000 01 02

02/01/2000

02/01/00

02-01-00

01/.02/00

Jan 2

2 Jan 2000

Sun 2 Jan

2 Jan

02.01.2000

Date Format

Sun Jan 2

2-Jan-00

2000-01-02

02/01/2000

02/01/00

02-01-00

01/.02/00

Jan 2

2 Jan 2000

Sun 2 Jan

2 Jan

Cancel -

Done -

02.01.2000

8. Press Done to save the Date Format.

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Set Time Zone

1. Select Preferences.

2. Select Time and Date.

3. Select Time Zone.

Time and Date

1. Time Zone

2. Daylight Savings

3. Time Format

4. Date Format

5. Time Server

6. Set Time

7. Set Date

- Select

Done -

A list of Time Zones display for different areas of the world.

4. Select a Time Zone that applies to your area.

The default Time Zone is US-Eastern.

Time Zone

US-Aleutain

US-Central

US-Eastern

US-Hawaii

United States

Cancel -

Done -

Note:

For a list of the Time Zones values available on the IP Phone, see “Appendix A - Time Zone Codes .”

5. Press Done to save the Time Zone setting.

Daylight Savings Time

1. Select Preferences.

2. Select Time and Date.

3. Select Daylight Savings.

Time and Date

1. Time Zone

2. Daylight Savings

3. Time Format

4. Date Format

5. Time Server

6. Set Time

7. Set Date

- Select

Done -

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Customizing Your Phone

4. Select a Daylight Savings time from the list of options.

Default is Automatic. Valid values are:

•

OFF

30 min summertime

1h summertime

Automatic (Default)

Daylight Savings

Oﬀ

30 min summertime

summertime

Automatic

Cancel -

Done -

5. Press Done to save the Daylight Savings value you selected.

Set Time Servers

With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration server.

The phone will use the time from Time Server 1 unless it is not configured or unavailable, in which case it will move on to

Time Server 2, and if neccessary Time Server 3.

1. Select Preferences.

2. Select Time and Date.

3. Select Time Server.

Time and Date

1. Time Zone

2. Daylight Savings

3. Time Format

4. Date Format

5. Time Server

6. Set Time

7. Set Date

- Select

Done -

4. Select from Time Server 1, Time Server 2, or Time Server 3.

5. Enable the time server if required using the "Enable" key.

Time Server 1

Time Server Address:

Network Time Disabled

Enable -

Cancel -

- 123

Done -

Note:

The default for Time Servers is Enabled.

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6. Using the keys on the keypad, enter an IP address or domain name for the time server.

Use the "Backspace" key to move back a space and delete a character. Use the "Dot" softkey to enter dots within the

IP address or domain name. Use the "123" softkey to toggle between entering numbers and entering letters.

Time Server 1

Time Server Address:

0.0.0.0

- Backspace

- Dot “ . ”

- 123

Disable -

Cancel -

Done -

7. Press Done to save the time server setting.

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Aastra Web UI

1. Click on Basic Settings->Preferences->Time and Date Setting.

2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are:

•

12h (12 hour format) (default)

24h (24 hour format)

Note:

The time and time format you configure display on the phone’s idle screen.

3. In the “Date Format” field, select the date format you want to use on your phone. Default is WWW MMM DD.

Valid values are:

•

WWW MMM DD (default)

DD-MMM-YY

YYYY-MM-DD

DD/MM/YYYY

DD/MM/YY

DD-MM-YY

MM/DD/YY

MMM DD

DD MMM YYYY

WWW DD MMM

DD MMM

DD.MM.YYYY

Note:

The date and date format you configure display on the phone’s idle screen.

4. In the “NTP Time Servers” field, enable by checking the checkbox or disable by unchecking the box (default is

enabled).

5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses or qualified domain names

for the primary, secondary, and tertiary time servers.

Note:

Time Servers can only be entered if NTP Time Servers is enabled.

6. Click Save Settings.

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Customizing Your Phone

Language

The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe-

cific language as required. When you set the language to use, all of the display screens (menus, services, options, config-

uration parameters, etc.) display in that language. The IP phones support the following languages:

•

English (default)

French (Canadian)

French (European)

Spanish (Mexican)

Spanish (European)

German

Italian

Portuguese

Russian

Nordic

You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI.

Specifying the Language to Use

Once the language pack(s) are available on your phone from your System Administrator, you can specify which language

to use on the phone and/or the Aastra Web UI.

Note:

All languages may not be available for selection. The available languages are dependant on the language packs cur-

rently loaded to the IP phone.

IP Phone UI

Use the following procedure to specify which language to use for the IP Phone UI.

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Language.

4. Select Screen Language.

The current language setting displays on the IP Phone.

5. To change the language setting, use the 5 and 2 keys to scroll through the langugses. Valid values are:

•

English (default)

Français (French)

Español (Spanish)

Deutsch (German)

Italiano (Italian)

Português (Portuguese)

Русский (Russian)

Nordic

Note:

All languages may not be available for selection. The available languages are dependant on the language packs cur-

rently loaded to the IP phone. English is the default language and cannot be changed or removed. For more infor-

mation about loading language packs, see your System Administrator.

6. Press Done to set the language on the phone.

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The change is dynamic. When you exit the Options Menu, the phone displays all menu items in the language you selected.

Aastra Web UI

Note:

You must have the language pack(s) already loaded to your phone in order to use them. For more information about

loading language packs, see your System Administrator.

1. Click on Basic Settings->Preferences->Language Settings.

2. Inthe“WebpageLanguage”field,selectalanguagetoapplytotheAastraWebUI.TheIPphonesupportsthefollowing

languages:

•

English (default)

Français (French)

Español (Spanish)

Deutsch (German)

Italiano (Italian)

Português (Portuguese)

Русский (Russian)

Nordic

Note:

All languages may not be available for selection. The available languages are dependant on the language packs cur-

rently loaded to the IP phone by your System Administrator. English is the default language and cannot be changed

or removed.

3. Click Save Settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected.

Language Input

The 6735i supports text and character inputs in various languages (English, German, French, Spanish, Italian, Portuguese,

and Russian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone.

You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in

a specific language when performing inputs on the phone.

The following tables identify the language characters that you can use to enter text and characters on the 6735i.

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Customizing Your Phone

Keypad Input Alphabet Tables

English

Key

Uppercase Characters

Lowercase Characters

1;=_,-'&()

ABC2

DEF3

1.:;=_,-'&()

abc2

def3

GHI4

ghi4

JKL5

jkl5

MNO6

PQRS7

TUV8

mno6

pqrs7

tuv8

WXYZ9

* <SPACE>

#/\@

wxyz9

* <SPACE>

#/\@

French

Key

Uppercase Characters

Lowercase Characters

1.:;=_,-'&()

ABC2ÀÂÇÁÅÆ

DEF3ÉÈÊË

GHI4ÎÏ

1.:;=_,-'&()

abc2àâçáåæ

def3éèêë

ghi4îï

JKL5

jkl5

MNO6ÑÓÒÔÖ

PQRS7

mno6ñóòôö

pqrs7

TUV8

tuv8úùûü

wxyz9

WXYZ9

* <SPACE>

#/\@

* <SPACE>

#/\@

Spanish

Key

Uppercase Characters

Lowercase Characters

1.:;=_,-'&()

ABC2ÁÀÇ

DEF3ÉÈ

1.:;=_,-'&()

abc2áàç

def3éè

GHI4ÏÍ

ghi4ïí

JKL5

jkl5

MNO6ÑÓÒ

PQRS7

mno6ñóò

pqrs7

TUV8ÚÜ

WXYZ9

tuv8úü

wxyz9

* <SPACE>

#/\@

* <SPACE>

#/\@

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German

Key

Uppercase Characters

Lowercase Characters

1.:;=_,-'&()

ABC2ÄÀ

DEF3É

1.:;=_,-'&()

abc2äà

def3é

ghi4

GHI4

JKL5

jkl5

MNO6Ö

PQRS7ß

TUV8Ü

mno6ö

pqrs7ß

tuv8ü

wxyz9

* <SPACE>

#/\@

WXYZ9

* <SPACE>

#/\@

Italian

Key

Uppercase Characters

Lowercase Characters

1.:;=_,-'&()

ABC2ÀCÇ

DEF3ÉÈË

GHI4

1.:;=_,-'&()

abc2àcç

def3éèë

ghi4

JKL5

jkl5

MNO6ÓÒ

PQRS7

mno6óò

pqrs7

TUV8Ù

tuv8ù

wxyz9

* <SPACE>

#/\@

WXYZ9

* <SPACE>

#/\@

Portuguese

Key

Uppercase Characters

Lowercase Characters

1.:;=_,-'&()

ABC2ÁÀÂÃÇ

DEF3ÉÊ

GHI4Í

1.:;=_,-'&()

abc2áàâãç

def3éê

ghi4í

JKL5

jkl5

MNO6ÓÔÕ

PQRS7

mno6óôõ

pqrs7

TUV8ÚÜ

WXYZ9

* <SPACE>

#/\@

tuv8úü

wxyz9

* <SPACE>

#/\@

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Customizing Your Phone

Russian

Key

Uppercase Characters

Lowercase Characters

1.:;=_,-'&()

aбвг2abc

Дeëжз3def

ийкл4ghi

мноп5jkl

АБВГ2ABC

ДЕЁЖЭ3DEF

ИЙКЛ4GHI

МНОП5JKL

РСТУ6MNO

ФХЦЧ7PQRS7

ШЩЪЫ8TUV

ЬЗЮЯ9WXYZ

* <SPACE>

#/\@

рсту6mno

фхЧч7pqrs

шщъы8tuv

ьзюя9wxyz

* <SPACE>

#/\@

Configuring Language Input Using the IP Phone UI

You can configure the language you use for inputting on the phone by setting the Input Language option. The default

input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI.

For Example:

Input Language

1. English

2. Français

3. Español

4. Deutsch

5. Italiano

Preferences

1. Tones

2. Contrast Level

3. Speed Dial Edit

4. Live Dialpad

5. Set Audio

Language

1. Screen Language

2. Input Language

6. Time and Date

7. Language

- Select

Done -

- Select

Cancel -

Done -

Language Option

Input Language Option

Select an Input

Language

IP Phone UI

Use the following procedure to change the input language using the IP Phone UI.

1. Press on the phone to enter the Options List.

2. Select Preferences.

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3. Select Language.Select Input Language.

Select the language you want to use when inputting text and characters into the IP Phone UI. Valid values are:

•

English (default)

Français (French)

Español (Spanish)

Deutsch (German)

Italiano (Italian)

Português (Portuguese)

Русский (Russian)

Note:

Available input languages are dependent on the configuration enabled by your System Administrator.

4. Press Done when you have selected an input language.

Aastra Web UI

Use the following procedure to set the input language using the Aastra Web UI.

1. Click on Basic Settings-> Preferences->Language Settings.

2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when

entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are:

•

English (default)

Français (French)

Español (Spanish)

Deutsch (German)

Italiano (Italian)

Português (Portuguese)

Русский (Russian)

Note:

All languages may not be available for selection. The available input languages are dependant on the configuration

enabled by your System Administrator.

3. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters

in the language you selected.

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Latin 2 Character Set

The 6735i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP

Phone UI and the Aastra Web UI.

UTF-8 is also compatible with XML encoding on the IP Phones.

The following table illustrates the Latin 2 character set used on the 6735i IP Phone.

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Customizing Your Phone

User Password

This category allows you to change the user password for your phone. Changing your password ensures that only you can

alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or

the Aastra Web UI.

If you change the password

using the IP Phone UI,

Then you need to:

use that new password to log into the Aastra Web UI.

use that new password when changing the user password via the IP Phone UI.

using the Aastra Web UI,

Note:

Valid values when creating or changing a password are 0 to 4294967295 (integers only; symbols and alpha characters

are not allowed). Default password is an empty string "" (field is blank).

Setting a User Password

IP Phone UI

Note:

If required, use the following keys while entering a password

• Backspace softkey moves cursor back a space and deletes characters

• Clear softkey clears entire field of all characters

• Quit softkey cancels the password changing process without saving.

1. Press

on the phone to enter the Options List.

2. Select User Password and press Select.

3. At the "Current Password:" prompt, enter the current user password and press Enter.

4. At the "New Password:" prompt, enter the new user password and press Enter.

5. At the "Re-enter Password:" prompt, re-enter the new user password and press Enter.

A message, "Password Changed" displays on the screen.

Aastra Web UI

1. Click on Operation->User Password

2. In the "Current Password" field, enter the current user password.

Note:

By default, the user name is “user” (all lowercase) and the password field is left blank.

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3. In the "New Password" field, enter the new user password.

4. In the "Password Confirm" field, enter the new user password again.

5. Click Save Settings.

Resetting a User Password

If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass-

word to the factory default which is blank (no password).

You can reset a user password using the Aastra Web UI only.

Note:

Valid values when creating or changing a password are 0 to 4294967295 (integers only; symbols and alpha characters

are not allowed). Default password is an empty string "" (field is blank).

Reset a User Password

Use the following procedure to reset a user password.

Aastra Web UI

1. Click on Operation->Phone Lock.

2. In the "Reset User Password" field, click Reset.

The following screen displays.

3. In the "Current Password" field, leave this blank.

4. In the "New Password" field, enter a new password.

5. In the "Password Confirm" field, re-enter your new user password.

6. Click Save Settings.

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Customizing Your Phone

Restarting your phone

You may want to restart your phone to check for updates on the server. You may occasionally need to restart your phone

to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been

asked to do so by your System Administrator, or should you experience any unexpected behavior.

IP Phone UI

1. Press the

button on the phone to enter the Options List.

2. Select Restart Phone.

3. When the prompt, "Are you sure you wish to restart the phone?" appears, press the Restart softkey. If you do not wish

to restart your phone, press Cancel.

Note:

Your phone is out of service temporarily during the restart and downloading process.

Aastra Web UI

1. Click on Operation->Reset.

2. Click Reset.

3. Click OK at the confirmation prompt.

Phone Lock

You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the fol-

lowing:

•

At the path Options->Phone Lock on the IP Phone UI.

At the path Operations->Phone Lock on the Aastra Web UI.

At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see

“Phone Lock Key” on page 109.)

In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following:

•

Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows

you to enter and save a new user password.

•

Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110 or all of the above. The default emer-

gency dial plan is 911|999|112|110.

The following procedures describe locking the phone, setting an emergency dial plan, and resetting the user password.

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Customizing Your Phone

Locking/Unlocking a Phone

Use the following procedures to lock an IP phone and prevent it from being used or configured.

IP Phone UI

Lock the Phone

1. Press

on the phone to enter the Options List.

2. Select Phone Lock and press Select.

3. At the "Lock the phone?" prompt, press Lock.

The message "Phone is locked" displays.

Unlock the Phone

1. Press

on the phone to enter the Options List.

2. At the prompt, "To unlock the phone", enter your user password and press Enter.

The phone unlocks.

Aastra Web UI

1. Click on Operation->Phone Lock.

Lock the Phone

2. In the "Lock the Phone?" field, click Lock.

The phone locks dynamically and displays the following message:

"Phone is locked".

Unlock the Phone

3. Click on Operation->Phone Lock.

4. In the "Unlock the Phone?" field, click Unlock.

The phone unlocks dynamically and displays the following message:

"Phone is unlocked".

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Customizing Your Phone

Defining an Emergency Dial Plan

Public telephone networks in countries around the world have a single emergency telephone number (emergency serv-

ices number), that allows a caller to contact local emergency services for assistance when required. The emergency tele-

phone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered

and dialed quickly. Some countries have a different emergency number for each of the different emergency services.

You can specify the digits to dial on the IP phone for contacting emergency services. Once you specify the emergency

number(s) on the phone, you can dial those numbers directly on the dial pad when required and the phone automatically

dials to those emergency services.

Note:

Contact your local phone service provider for available emergency numbers in your area.

The following table describes the default emergency numbers on the IP phones.

Emergency

Description

Number

911

999

112

A United States emergency number

A United Kingdom emergency number

An international emergency telephone number for GSM mobile phone networks.

In all European Union countries it is also the emergency telephone number for both

mobile and fixed-line telephones.

110

A police and/or fire emergency number in Asia, Europe, Middle East, and South America.

You can set the emergency dial plan using the Aastra Web UI.

Define an Emergency Dial Plan

Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.

Aastra Web UI

1. Click on Operation->Phone Lock.

2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services.

For multiple numbers, enter a “|” between each emergency number. For example:

911|110

Default for this field is 911|999|112|110.

3. Click Save Settings to save the emergency dial plan to your phone.

Reference

For more advanced options you can set on your phone, see “Additional Features” on page 164.

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Line Keys, Programmable Keys, and Softkeys

This section describes the Multiple Line/Call Appearance Keys (L1, L2, L3, and L4) located on the bottom-right of the

phone, and the customizable programmable keys and softkeys located at the top of the phone.

Programmable Keys

Softkeys

Multiple Line/

Call Appearance

Keys

Multiple Line and Call Appearances

The 6735i has 4 hard line/call appearance buttons each with a corresponding status light.

These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group

that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.

The line/call appearance light indicates the status of that line or call. When the phone is taken off-hook, the phone auto-

matically selects a line for you.

Line/Call Appearance Light

Line/Call Appearance Status

Behavior

Off

Idle line or no call activity

Ringing

Light flashes quickly

Light is solid

Connected

Light flashes slowly

Hold

When you have more than one call, you can use the left and right navigation buttons (3 and 4) to scroll left and right to

the different call information. Icons 3 and 4 appear if there is call information either left, right or both sides of the cur-

rent information you are viewing.

The display shows which line the call information is referring to (L1, L2, L3, L4, etc.), the Caller ID information (name and

number, if available), the call status (Connected, Ring, Hold, etc.) and the timer specific to that call.

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Line Keys, Programmable Keys, and Softkeys

Softkeys and Programmable Keys

Your 6735i has 6 multi-functional top programmable keys and 6 multi-functional bottom softkeys:

•

6 Top Keys: programmable hard keys

(up to 6 programmable functions; the following illustration shows the default functions)

6 Bottom Keys: programmable state-based softkeys

(up to 20 programmable functions).

•

Services

Directory

Intercom

None

Callers List

Programmable Keys

None

Softkeys

(state-based)

Note:

If a M670i or M675i Expansion Module(s) is attached to the phone, you can configure up to an additional 36 softkeys on

each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6735i IP Phone allows up

to 3 expansion modules on each phone). For more information about expansion modules, see “Model M670i and

M675i Expansion Modules” on page 196.

You can use the Aastra Web UI only, to configure key functions.

The following table lists the functions you can set on the programmable keys and softkeys and provides a description for

each function,.

Key Function

None

Description

Indicates no setting for the key.

Indicates the key is configured for line use.

Line

Speed Dial

Indicates the key is configured for speed dial use. You can also configure a prefix for a

speed dial number.

Do Not Disturb

Indicates the key is configured for "do not disturb" on the phone.

Busy Lamp Field (BLF)

Indicates the key is configured for Busy Lamp Field (BLF) use. User can dial out on a BLF

configured key.

BLF List

Indicates the key is configured for BLF list use. User can dial out on a BLF List configured

key.

Auto Call Distribution (ACD)

(For Sylantro Servers)

Indicates the key is configured to allow the Sylantro server to distribute calls from a

queue to registered IP phone users (agents).

Directed Call Pickup (DCP)/

Group Call Pickup (GCP)

(For Sylantro Servers)

Indicates the key is configured to allow you to intercept - or pickup - a call on a moni-

tored extension(s).

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Line Keys, Programmable Keys, and Softkeys

Key Function

XML

Description

Indicates the key is configured to accept an XML application for accessing customized

XML services. You can also specify an XML key URL for this option.

Flash

Indicates the key is set to generate a flash event when it is pressed on the 6735i. The IP

phone generates flash events only when a call is connected and there is an active RTP

stream (for example, when the call is not on hold).

Sprecode

Indicates the key is configured to automatically activate specific services offered by the

server. For example, if the sprecode value of *82 is configured, then by pressing the

sprecode key, *82 automatically activates a service provided by the server. Contact

your System Administrator for available services.

Park

Indicates the key is configured to park incoming calls when pressed.

Indicates the key is configured to pick up parked calls when pressed.

Indicates the key is configured for “last call return” when pressed.

Pickup

Last Call Return (lcr)

Call Forward

Indicates the key is configured as a Call Forward key. When pressed, the IP Phone UI dis-

plays the Call Forward menus.

BLF/Xfer

Indicates the key is configured as a simplified BLF key and a transfer key. You can use

this key to perform the BLF function, or you can use it as a transfer key to transfer calls.

Speed Dial/Xfer

Indicates the key is configured as a simplified speed dial key and a transfer key. You can

use this key to perform speed dial functions, or you can use it as a transfer key to trans-

fer calls.

Speed Dial/Conf

Indicates the key is configured as a speed dial key and a conference key. You can use

this key to speed dial from within a conference call, and add the new call directly to the

conference.

Directory

Indicates the key is configured to access the Directory List.

(Key 7 by Default)

Intercom

Indicates the key is configured to be used for intercom calls.

Services

(Key 8 by Default)

Indicates the key is set to access Services, such as, Directory List, Callers List, Voicemail,

or any other XML applications set up by your System Administrator.

Phone Lock

Indicates the key is configured as a phone lock key, allowing you to press this key to

lock/unlock the phone.

Paging

Indicates the key is configured as a Paging key. When pressed, the phone can send Real

Time Transport Protocol (RTP) streams from a preconfigured multicast address without

involving SIP signaling. You can also receive RTP streams from preconfigured multicast

addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the

path,

Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more

information about setting this parameter, see “Group RTP Paging (receives RTP

streams)” on page 183.

Keys can also be set up to quickly to access features such as Call Return (*69) or Voicemail.

Note:

Quick access features like Call Return and Voicemail must first be configured on your PBX in order to work on your phone. See

your System Administrator for more information.

The following paragraphs describe how to configure each function listed in the previous table.

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Line Keys, Programmable Keys, and Softkeys

State-Based Softkeys (Bottom Keys only)

On the 6735i bottom softkeys, you can configure a specific state to display when a softkey is being used.

Softkeys

(state-based)

The following table describes the states available to configure for the softkeys.

State

Description

idle

The phone is not being used.

connected

incoming

outgoing

busy

The current line is in an active call (or the call is on hold).

The phone is ringing.

The user is dialing a number, or the far-end is ringing.

The current line is busy because the line is in use or the line is set as “Do Not Disturb”.

The following table identifies the applicable default states for each softkey type on the IP phone.

Softkey Type

Default States

None

All states disabled.

Line

idle, connected, incoming, outgoing, busy

idle

Speed Dial

DND

BLF

BLF List

Auto Call Distribution (ACD)

Directed Call Pickup (DCP)

Group Call Pickup (GCP)

idle, connected, incoming, outgoing, busy

XML

idle, connected, incoming, outgoing, busy

All states disabled.

Flash

Sprecode

Park

connected

Pickup

idle, outgoing

Last Call Return

Call Forward

BLF/Xfer

idle, connected, incoming, outgoing, busy

Speed Dial/Xfer

Speed Dial/Conf

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Line Keys, Programmable Keys, and Softkeys

Softkey Type

Services

Default States

idle, connected, incoming, outgoing, busy

All states disabled.

Directory

Callers List

Intercom

Phone Lock

Paging

All states disabled.

Empty

idle, connected, incoming, outgoing, busy

In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the box for

that state.

Key Display Behavior

On the 6735i IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP

Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically

appear in the first available position on the LCD display.

For example, if softkeys 1 through 20 are set to "None", and you set softkey 12 as the following:

Type: speed dial

Label: LAB

Value: 3456

after saving the settings, the "LAB" label actually appears in position 1 of the LCD.

A softkey function of "none" does not display on the idle screen at all.

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Line Keys, Programmable Keys, and Softkeys

The following illustrations show the configuration of Key 12 and how that key displays on the phone:

John Smith

Key 12 displays in

softkey position 1

on the phone

Sat Jan 1 12:18am

- LAB

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Line Keys, Programmable Keys, and Softkeys

Line Key

You can set a programmable key or softkey to act as a line/call appearance key on the 6735i. The This key acts as a line

that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see

“Multiple Line and Call Appearances” on page 53.

If you configure line keys for the bottom softkeys, the status of the lines/call appearance keys appear on the phone’s dis-

play as shown in the following image.

John Smith

Sat Jan 1 12:18am

Icons next to the softkeys on the phone’s display indicate the status for that line or call. The following table provides a

description for each icon.

Softkey Line/Call Appearance Lights

Activity Light Icon

Definition

There is no call activity for the line/call appearance

softkey.

Idle

Solid

A call is connected to your phone on this

line/call appearance softkey.

Connected Solid

Ringing Flashing

On Hold Flashing

The equivalent on a line/call appearance hard key

is a solid green light.

A call is ringing at your phone on this line/call

appearance softkey.

The equivalent on a line/call appearance hard key

is a fast flashing green light.

A call is on hold on your phone on this line/call

appearance softkey.

The equivalent on a line/call appearance hard key

is a slow flashing green light.

Depending on how the phone has been configured, the maximum number of total line/call appearances that can be

configured is 9 (4 line/call appearance hard keys plus 5 softkeys or programmable keys). If all line/call appearances have

been set up between two different numbers, a total of 8 lines can be configured.

This means that when all line/call appearances are in use, 1 call is connected while the rest are on hold. No further outgo-

ing or incoming calls can be made until one of the line/call appearances becomes available.

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Line Keys, Programmable Keys, and Softkeys

In active states, such as ringing, conference, connected, etc., all softkeys disappear except softkeys that have been set up

as line/call appearances, and any context dependent softkeys required for the active state, such as the Drop softkey in the

connected state. Typically, context dependent softkeys appear in the top left position and all line/call appearance softkeys

appear in the remaining positions.

Note:

In some situations, such as during a conference call, the line/call appearance softkeys may overwrite some of the con-

text dependent softkeys. In this case, instead of the Previous and Next softkeys, up or down icons, 5 and 2appear on

the display. By using the 5 and 2 navigation keys, you can access the same functionality as the Previous and Next

softkeys.

You use the Aastra Web UI to set a programmable key or softkey as a line.

Configuring a Line Key

You can set a key as an additional line on the 6735i. The key acts as a line that behaves the same as a hard line key. For

more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 53.

You use the Aastra Web UI to set a key as a line.

Aastra Web UI

Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Line to apply to the key.

4. In the "Label" field, enter a label to apply to this key.

5. In the "Line" field, select a line to apply to this key.

Valid values are 5 through 9.

6. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Line" field, select a line to apply to this key.

Valid values are 5 through 9.

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Line Keys, Programmable Keys, and Softkeys

Expansion Module Keys

9. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

10. In the "Line" field, select a line to apply to this key.

Valid values are 5 through 9.

11. (M675i) In the "Label" field, enter a label to apply to this key.

12. Click Save Settings.

Speed Dial Key

The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed

dialing. You can program the keys on the 6735i to speed dial outside numbers, dial directly to another person’s line or

extension, or set up to quickly access features such as Caller ID (*69), Voicemail.

The speed dial function can be set using the IP Phone UI or the Aastra Web UI.

Note:

You can use a speed dial key while on an active call by placing the active call on hold first, and then pressing the speed

dial key.

You can create speed dial keys using any of the following methods:

•

Using the Aastra Web UI at the paths:

– Operation->Softkeys and XML

– Operation->Programmable Keys

– Operation->Expansion Module Keys

•

Using the IP Phone UI at the path, Options->Preferences->Speed Dial Edit

By pressing and holding a programmable key, softkey, keypad key, or expansion module key.

Speed Dial Prefix

The speed dial feature also allows you to specify a preset string of numbers followed by a “+” that the phone dials auto-

matically after pressing the speed dial key. You can use this feature for numbers that contain long prefixes.

For example, if you had the following speed dial configuration in the Aastra Web UI:

Key 1

Type=speed dial

Label=Europe Office

Value=1234567+

Line=2

then, after you press key 1 on the phone, the prefix number displays on the phone screen. The phone proceeds to dial

the prefix number automatically and pauses for you to enter the remaining phone number using the keypad on the

phone.

You can save up to 30 speed dial numbers on the 6735i.

Use the following procedures to set speed dial on the 6735i IP phone.

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Line Keys, Programmable Keys, and Softkeys

Press-and-Hold to Create a Speed Dial (applicable to programmable keys, softkeys, keypad keys, expansion

module keys)

IP Phone UI

Pressing and holding down a programmable key, softkey, keypad key, or expansion module key on the phone initiates a

speed dial feature.

Note:

When creating a speed dial key from the IP Phone UI, you must select a softkey, keypad key, or expansion module key

that has no preassigned function (key must be set to None or Empty.) If you press and hold a keypad key that is already

configured as a speed dial, the speed dial information displays on the screen for you to edit.

1. Press a programmable key, softkey, keypad key, or expansion module key for 3 seconds.

The following screen displays:

Enter Name:

Enter Number:

Line: 1

- Save

- Backspace

- ABC

Cancel -

Note:

You can press the "Cancel" softkey at anytime during the speed dial programming to cancel and not save the speed

dial information.

2. In the "Enter Name:" field, enter a name to apply to the speed dial key.

Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e.

press 2 three times to access C). Press 4 to move to the next space, or wait for the cursor to automatically advance

to the next position. Toinsert aspace betweenletters, press 4. To backspace and erase amistake, press theBackspace

softkey.

Note:

The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subse-

quent letters in the word. If necessary, use the "ABC 4" softkey to specify uppercase letters or lowercase letters when

entering the name.

You can enter up to 16 letters in the "Enter Name:" field.

Press the 2 key to move to the next field.

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Line Keys, Programmable Keys, and Softkeys

3. In the "Enter Number:" field, enter a number. for the speed dial key using the keypad keys. You can enter up to 16

numbers in the "Enter Number:" field.

Enter Name:

John Smith

Enter Number:

Line: 1

- Save

- Backspace

- 123

Cancel -

Note:

When in the "Enter Number:" field, the phone automatically switches to the numbers softkey.

Press the 2 key to move to the next field.

4. In the "Line:" field, select a line to apply to the speed dial key.

Enter Name:

John Smith

Enter Number:

555-6789

Line:

- Save

- Backspace

- 123

Change -

Cancel -

This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses

Line 1 for the speed dial key. If you want to use a different line, press the "Change" key, or press the 4 key to select

another line.

5. Press the "Save" softkey to save the speed dial information to the speed dial key you selected.

Note:

To delete or remove a speed dial configuration from the phone, you can press the Remove key.

Creating a Speed Dial Using the Speed Dial Edit Option

You can use the IP Phone UI at the path, Options->Preferences->Speed Dial Edit, to create a speed dial key.

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select Preferences and press Select.

3. Select Speed Dial Edit and press Select.

The following prompt displays:

"Press SD button"

All current speed dial key LEDs flash RED (for softkeys, programmable keys and expansion module keys). All other

function key LEDs turn off, during this process. After you press a speed dial key for editing, the phone restores all

key LEDs to their previous state.

Note:

If you select a key that is currently set as a speed dial key, the speed dial information displays for you to edit.

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Line Keys, Programmable Keys, and Softkeys

4. ress a non-configured softkey, programmable key, keypad key, or expansion module key.

The following screen displays:

Enter Name:

Enter Number:

Line: 1

- Save

- Backspace

- ABC

Cancel -

Note:

You can press the "Cancel" softkey at anytime during the speed dial programming to cancel and not save the speed

dial information.

5. PIn the "Enter Name:" field, enter a name to apply to the speed dial key.

Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e.

press 2 three times to access C). Press 4 to move to the next space, or wait for the cursor to automatically advance

to the next position. To insert a space between letters, press 4. To backspace and erase a mistake, press the Back-

space softkey.

Note:

The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all sub-

sequent letters in the word. If necessary, use the "ABC 4" softkey to specify uppercase letters or lowercase letters

when entering the name.

You can enter up to 16 letters in the "Enter Name:" field.

6. Press the 2 key to move to the next field.

7. In the "Enter Number:" field, enter a number. for the speed dial key using the keypad keys. You can enter up to 16

numbers in the "Enter Number:" field

Enter Name:

John Smith

Enter Number:

Line: 1

- Save

- Backspace

- 123

Cancel -

Note:

When in the "Enter Number:" field, the phone automatically switches to the numbers softkey.

8. Press the 2 key to move to the next field.

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Line Keys, Programmable Keys, and Softkeys

9. In the "Line:" field, select a line to apply to the speed dial key.

Enter Name:

John Smith

Enter Number:

555-6789

Line:

- Save

- Backspace

- 123

Change -

Cancel -

This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone

uses Line 1 for the speed dial key. If you want to use a different line, press the "Change" key, or press the 4 key to

select another line.

10. Press the "Save" softkey to save the speed dial information to the speed dial key you selected.

Note:

To delete or remove a speed dial configuration from the phone, you can press the Remove key.

Creating a Speed Dial Key Using the Sofkeys, Programmable Keys, or Expansion Module Keys

Aastra Web UI

Use the following procedure to set a key to function as a speed dial. The procedure shows the softkey screens as an

example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Speed Dial to apply to the key.

4. In the "Label" field, enter a label to apply to this key.

5. In the "Value" field, enter the phone number, extension, or speed dial prefix to apply to this key. If you enter a speed

dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

6. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9.

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

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Line Keys, Programmable Keys, and Softkeys

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type" field, select Speed Dial to apply to the key.

10. In the "Value" field, enter the phone number, extension, or speed dial prefix to apply to this key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

11. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9.

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

13. In the "Type" field, select Speed Dial to apply to the key.

14. (M675i) In the "Label" field, enter a label to apply to this key.

15. In the "Value" field, enter the phone number, extension, or speed dial prefix to apply to this key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

16. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9.

17. Click Save Settings.

Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI

Aastra Web UI

1. Click on Operation->Keypad Speed Dial.

2. Select from "Digit 1" through "Digit 9".

3. In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

4. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9.

5. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Editing Speed Dial Keys

On the 6735i, you can edit a speed dial key using any of the following methods:

•

Using the Aastra Web UI at the path:

– Operation->Softkeys and XML

– Operation->Programmable Keys

– Operation->Expansion Module Keys

Using the IP Phone UI at the path:

•

–

Options->Preferences->Speed Dial Edit

The following illustration shows the path in the 6735i IP Phone UI for editing a speed dial key.

Preferences

Enter Name:

John Smith

Enter Number:

555-1212

1. Tones

2. Contrast Level

3. Speed Dial Edit

4. Live Dialpad

5. Set Audio

Speed Dial Edit:

Press SD button

Line:

6. Time and Date

7. Language

Save

Backspace

ABC

Remove

Cancel

Select

Done

Press the Speed Dial Key

(LED for Speed Dial Key

flashes)

Edit and Save the

Speed Dial

Speed Dial Edit Option

IP Phone UI

Use the following procedure to edit a speed dial key from the IP Phone UI.

Note:

A speed dial key must be already configured on the phone to edit the key.

1. Press

on the phone to enter the Options List.

2. Select Preferences.

3. Select Speed Dial Edit.

All current speed dial key LEDs flash RED (for programmable keys and expansion module keys). All other function key

LEDs turn off, during this process. After you press a speed dial key for editing, the phone restores all key LEDs to their

previous state.

4. Press a speed dial key you want to edit.

The speed dial edit screen displays.

Notes:

1. If a number on the keypad is setup as a speed dial key, pressing the applicable number in the speed dial editing

process also displays the speed dial edit screen. The edit screen allows you to change the Speed Dial Number and Line

setting.

2. If you press a key that is NOT setup as a speed dial key, the phone displays an “Invalid Key” message. However, if you

press-and-hold an empty digit key, softkey, or expansion module key set to "NONE", it initiates the “Add a speed dial

Key” process allowing you to setup a new speed dial key. For more information, see “Press-and-Hold to Create a Speed

Dial (applicable to programmable keys, softkeys, keypad keys, expansion module keys)” on page 62.

5. Edit the speed dial information as applicable and press SAVE.

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Line Keys, Programmable Keys, and Softkeys

Notes:

1. You can cancel out of the speed dial editing process at any time without saving, by pressing the

cel key.

key, or the Can-

2. You can delete a speed dial key by pressing the Remove key.

Editing a Speed Dial on a Softkey, Programmable Key, or Expansion Module Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

2. Select the key configured for speed dial.

3. In the "Value" field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

4. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9.

5. Click Save Settings.

Note:

You can delete a speed dial key by removing the information from the "Value" field.

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Line Keys, Programmable Keys, and Softkeys

Editing a Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI

Aastra Web UI

1. Click on Operation->Keypad Speed Dial.

2. Select from "Digit 1" through "Digit 9".

3. In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial

prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

4. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9.

5. Click Save Settings.

"Do not Disturb" (DND) Key

The IP phones have a feature you can enable called "Do not Disturb (DND). The DND function allows you to turn "do not

disturb" ON and OFF.

Note:

You can configure DND using the Aastra Web UI only.

If DND is ON, callers calling into the phone hear a busy signal or a message, depending on how your System Administra-

tor set up the configuration server. The second line on the screen of the IP phone shows when DND is set.

If the phone shares a line with other phones, only the phone that has DND configured is affected.

You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.

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Line Keys, Programmable Keys, and Softkeys

Configuring a DND Key

Aastra Web UI

Use the following procedure to set a key to function as "Do Not Disturb". The procedure shows the softkey screens as an

example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Do Not Disturb to apply to the key.

4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type" field, select Do Not Disturb to apply to the key.

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

8. In the "Type" field, select Do Not Disturb to apply to the key.

9. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Busy Lamp Field (BLF) Key

The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status

(busy or idle) of extensions on the IP phone.

Note:

The BLF setting is applicable to the Asterisk server only.

Example

A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle). When the

worker picks up his phone to make a call, a busy indicator on the Supervisor’s phone shows that the worker’s phone is in

use and busy.

On the 6735i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF

functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the

monitored user is on an active call, a small telephone icon is shown with the handset off-hook.

Note:

You can also use a BLF configured key to dial out. Contact your System Administrator for more information

Configuring a BLF Key

Aastra Web UI

Use the following procedure to set a key to function as "BLF". The procedure shows the softkey screens as an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select BLF to apply to the key.

4. In the "Label" field, enter a label to apply to this key.

5. In the "Value" field, enter the phone number or extension you want to monitor.

6. In the "Line" field, select a line for which to apply this key. Valid values are:

•

global

1 through 9

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

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Line Keys, Programmable Keys, and Softkeys

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Value" field, enter the phone number or extension you want to monitor.

10. In the "Line" field, select a line for which to apply this key. Valid values are:

•

global

1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

12. In the "Value" field, enter the phone number or extension you want to monitor.

13. (M675i) In the "Label" field, enter a label to apply to this key.

14. In the "Line" field, select a line for which to apply this key. Valid values are:

•

global

1 through 9

15. Click Save Settings.

BLF List Key

(For use with the BroadSoft Broadworks Rel 13 or higher platform only).

The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field

feature.

This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.

Note:

Your System Administrator must have BLF List enabled on the BroadWorks Server. Contact your System Administrator for

more information.

In addition to monitoring the idle and busy state, the BLF\List feature also supports the ringing state. When the monitored

user is idle, there is a small telephone icon shown with the handset on-hook. When the monitored user is on an active call,

a small telephone icon is shown with the handset off-hook.

Note:

You can use a BLF\List configured key to dial out.

Example

A receptionist has a 6735i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Applica-

tion Server. On the 6735i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those exten-

sions.

Note:

The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance (SCA) feature and does not per-

mit call control over the monitored extension.

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Line Keys, Programmable Keys, and Softkeys

Configuring a BLF List Key

The BLF List function can be configured on the 6735i using the Aastra Web UI only.

If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF

List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.

For example, [email protected]. The value of the BLF\List URI parameter must match the list name con-

figured. Otherwise, no values display on the 6735i screen and the feature is disabled.

Aastra Web UI

Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey screens as an exam-

ple.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "BLF\List" (BroadSoft BroadWorks).

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Line Keys, Programmable Keys, and Softkeys

4. In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are using. Valid

values are:

•

global

1 through 9

Note:

The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field

instead.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

6. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page

for your particular user. For example, [email protected].

Note:

Contact your System Administrator for the BLF List URI.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Line" field, select a line for which to apply this key. Valid values are:

•

global

1 through 9

Note:

The "Value" field is not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead.

9. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page

for your particular user. For example, [email protected].

Note:

Contact your System Administrator for the BLF List URI.

Expansion Module Keys

10. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

11. In the "Line" field, select a line for which to apply this key. Valid values are:

•

global

1 through 9

Note:

The "Value" field is not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead.

12. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field

page for your particular user. For example, [email protected].

Note:

Contact your System Administrator for the BLF List URI.

13. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Automatic Call Distribution (ACD) Key (for Sylantro Servers)

The 6735i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD

feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).

To use the ACD feature on an IP phone, you must first configure an ACD softkey, programmable key, or expansion mod-

ule key. When you want to subscribe to a queue (in order to receive incoming calls), you press the ACD key and the IP

phone UI prompts you to specify the following information:

•

User ID: the phone number(s) used to login into the queue.

Password: the password used to login to the queue.

Available/unavailable: shows the current status of the IP phone. Specifies if the IP phone user is available/unavaila-

ble to receive a call from the queue.

Note:

Your System Administrator must provide you with your User ID and Password to access the applicable phone queue.

After creating an ACD key, you are ready to receive calls from a queue on the server. You must press the ACD key and

then log in by entering your User ID and Password. An "Available" softkey displays allowing you to make your phone

available to accept these calls.

When you are on an active call, or you miss a call, the server automatically changes the phone’s status to unavailable. The

server updates it’s database with this new information and no longer distributes calls to the phone. The phone remains

in this "unavailable" state until:

•

you make yourself “available” again by pressing the "Available" softkey.

an ACD timer expires (set by your System Administrator).

You can also choose to manually change the phone status to unavailable by pressing the "Unavailable" softkey on the

phone.

Note:

It is recommended you configure no more than a single ACD softkey or expansion module key per IP phone.

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Line Keys, Programmable Keys, and Softkeys

Configuring an Automatic Call Distribution (ACD) Key

Aastra Web UI

Use the following procedure to configure ACD on the 6735i IP Phone. The procedure shows the softkey screens as an

example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "Auto call distribution".

4. In the "Label" field, enter a label to apply to this ACD key.

5. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.

6. In the state fields, check (enable) or uncheck (disable) the “idle” state for this softkey.

Programmable Keys

Note:

It is recommended you configure no more than a single ACD programmable key or Expansion Module key per IP

phone.

7. Select from "Key 1" through "Key 6".

8. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.

Expansion Module Keys

9. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

10. (M675i) In the "Label" field, enter a label to apply to this ACD key.

11. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.

12. Click Save Settings.

Using the ACD Feature on your IP Phone

The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a

phone queue, you must preconfigure an ACD softkey, programmable key,. or expansion module key on your IP Phone as

described in the previous procedure.

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Line Keys, Programmable Keys, and Softkeys

Your Administrator sets up the queue that you access when you press the ACD Key. Contact your System Administrator

for more information.

When you press the ACD Key, the phone prompts you to enter a User ID and Password to login into the queue. Once

logged in, you can make your phone “available” or “unavailable” to take calls by pressing the Available/Unavailable Key

(

). The server monitors your IP phone status. When you set the IP phone to “available,” the server begins distributing

calls to your phone. When you set the IP phone to “unavailable,” the server temporarily stops distributing calls to your

phone.

The LED for the ACD Key shows the current status of your phone.

ACD LED Table

This LED changes when you log into the phone queue and are available to take calls. The LED changes again when you

are busy with an active call. The table below shows the status of the LED as they may appear on your IP phone.

Status: Logged In and

Available

Phone Model

Status: Unavailable

Logged Out

6735i

Solid Red LED

icon

Blinking Red LED

No LED

icon

Blinking

icon

Using the ACD Key

Use the following procedure to log into a phone queue from your IP phone.

IP Phone UI

1. Check with your Administrator to verify the queue linked to your ACD Key.

2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.

Services

Dir

Icom

Callers

Mon Jan 2 10:37am

Support

The "User ID" and "Password" prompts displays.

Services

Dir

Icom

Callers

ACD: Support

User ID:

Password:

Backspace

Cancel

3. Using the keypad, enter your User ID (phone number provided by your System Administrator).

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Line Keys, Programmable Keys, and Softkeys

4. Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.

Note:

Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the

ACD login.

Your phone logs into the queue on the server.

5. You are logged into the queue and the following screen displays.

Services

Dir

Icom

Callers

ACD: Support

Available

Log Out

6. To allow your phone to be available in the queue, press the Available softkey.

The following screen displays.

Services

Dir

Icom

Callers

ACD: Support

Unavailable

Log Out

If your IP phone status is set to “Available” then the server begins to distribute phone calls from this queue to your

IP phone. You must manually change the state to “Available” in order to start receiving calls.

7. To temporarily stop receiving calls, press the press the Unavailable softkey.

If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes

to "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs:

•

You use the IP Phone UI to manually switch the IP phone state back to

"Available"

The availability “timer” for your IP phone expires. This only occurs if your Administrator has configured an auto-

availability timer on your IP phone. Contact your System Administrator for more information.

8. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone.

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Line Keys, Programmable Keys, and Softkeys

Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)

Aastra IP phones support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features.

The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature

using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify

the extension that you want to monitor. Then, when the monitored extension receives a call, you press the DCP softkey

to pick up the call. If the monitored extension receives multiple incoming calls simultaneously, the IP Phone UI displays a

list of incoming calls. You select a call from this list, and are connected to the call.

When you configure a GCP softkey, you specify the ring group (for example, extensions 2200 - 2210) that you want to

monitor for incoming calls. When an incoming call is received on any of these extensions, the Operator presses the GCP

softkey and is connected to the call. If multiple incoming calls are received simultaneously, the Operator press the GCP

softkey, selects an extension from a list, and presses the Pickup softkey to answer the call.

Note:

Your System Administrator must configure the extension range for the Group Call Pickup feature. Contact your System

Administrator for more information.

Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers)

Aastra Web UI

Use the following procedure to configure Directed Call Pickup on the 6735i IP Phone. The procedure shows the softkey

screens as an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the “Type” field, select Directed Call Pickup.

4. In the "Label" field, enter a label to apply to this Directed Call Pickup key.

5. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200.

6. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are 1 through

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

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Line Keys, Programmable Keys, and Softkeys

9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200.

10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

•

global

1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

12. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200.

13. (M675i) In the "Label" field, enter a label to apply to this Directed Call Pickup key.

14. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

•

global

1 through 9

15. Click Save Settings.

Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)

Aastra Web UI

Use the following procedure to configure Group Call Pickup on the 6735i IP Phone. The procedure shows the softkey

screens as an example.

Note:

A ring group must be configured on the Sylantro Server in order for a GCP key to function.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the “Type” field, select Directed Call Pickup.

4. In the "Label" field, enter a label to apply to this Group Call Pickup key.

5. In the “Value” field, enter groupcallpickup.

6. In the "Line" field, select the line for which to apply the Group Call Pickup configuration. Valid value are 1 through 9.

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Line Keys, Programmable Keys, and Softkeys

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: group-

callpickup.

10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

•

global

1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

12. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: group-

callpickup.

13. (M675i) In the "Label" field, enter a label to apply to this Group Call Pickup key.

14. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

•

global

1 through 9

15. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Using Directed Call Pickup/Group Call Pickup

Use the following procedure for the DCP/GCP feature on your phone.

IP Phone UI

Note:

Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the

extension(s) or phone number(s) you want to monitor when configuring the key. See the previous procedures to con-

figure a DCP or GCP Key

Using Directed Call Pickup (DCP)

1. When the monitored extension receives a call, press the DCP Key to pick up the call.

If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls.

2. Use the 5 and 2 keys to scroll through the list to select an extension.

3. Press the Pickup Key for the extension you select.

The call is answered.

Using Group Call Pickup (GCP)

1. If any of the monitored group of extensions receives a call, press the GCP Key.

The call is answered.

If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of

incoming calls.

2. Use the 5 and 2 keys to scroll through the list to select an extension.

3. Press the Pickup Key for the extension you select.

The call is answered.

Services

Dir

Icom

Callers

DCP on line:

Select an extension

1. 2201

2. 2202

3. 2203

Press the Pickup

Key to answer

the call

- Pickup

- Cancel

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Line Keys, Programmable Keys, and Softkeys

XML Key

The 6735i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language

much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.

These services include things like weather and traffic reports, contact information, company info, stock quotes, or cus-

tom call scripts. You can configure XML using the Aastra Web UI only.

Note:

The XML services must be set up by your System Administrator before you can use the key. Contact your System

Administrator for more information.

On the 6735i IP phone, you can access the XML applications from the IP Phone UI in two ways:

•

Via the "Services" menu

Via an XML key

By default, the Services key is the first key on the top, left keys.

Services Key

Top keys are programmable

keys; Bottom keys are

softkeys

Using the Aastra Web UI, you can configure a key to access XML applications. Under Operations->Softkeys and XML,

Operations->Programmable Keys, or Operations->Expansion Module, you can assign a key the type "XML".

You must also specify an XML URI and a Services label using the following XML fields:

•

XML Application URI

XML Application Title

The XML Application URI is the URI loaded by your phone. The phone performs an HTTP GET. Contact your System

Administrator for the applicable XML URI to enter in the "XML Application URI" field.

The XML Application Title is the label that displays beside the XML softkey on your phone. If you use the Services key to

access the XML features, the "XML Application Title" is the label that displays on the Services Menu in the IP Phone UI.

Note:

Contact your System Administrator for the applicable URI to enter in this field.

After the XML application is applied, you can use the IP Phone UI to press the Services key and access the XML services.

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Line Keys, Programmable Keys, and Softkeys

Configuring XML Services

Aastra Web UI

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "Services".

4. In the “Label” field, enter a label for the Services key.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

6. In the "XML Application URI" field, enter an application URI(s).

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

7. Inthe"XMLApplicationTitle"field, enterthetitleoftheservice. ThistitleappearsintheServicesMenuafterpressing

the Services key. If multiple XML applications are specified in the XML Application URI field, a list of applications

displays after pressing the Services key.

Programmable Keys

8. Select from "Key 1" through "Key 6".

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Line Keys, Programmable Keys, and Softkeys

9. In the "Type" field, select "Services".

10. In the "XML Application URI" field, enter an application URI(s).

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

11. In the "XML Application Title" field, enter the title of the service. This title appears in the Services Menu after

pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of

applications displays after pressing the Services key.

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

13. In the "Type" field, select "Services".

14. (M675i) In the “Label” field, enter a label for the Services key.

15. In the "XML Application URI" field, enter an application URI(s).

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

16. In the "XML Application Title" field, enter the title of the service. This title appears in the Services Menu after

pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of

applications displays after pressing the Services key.

17. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Configuring an XML Key

Aastra Web UI

Use the following procedure to configure an XML key on the 6735i IP Phone. The procedure shows the softkey screen as an

example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "XML".

4. In the "Label" field, enter a label to apply to this key.

5. In the "Value" field, enter a URI(s) to apply to this key.

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "Value" field.

6. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

7. In the "XML Application URI" field, enter the applicable URI(s).

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

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Line Keys, Programmable Keys, and Softkeys

8. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing

theXMLkey. IfmultipleXMLapplicationsarespecifiedintheXMLApplicationURIfield, alistofapplicationsdisplays

after pressing the XML key.

Programmable Keys

9. Select from "Key 1" through "Key 6".

10. In the "Type" field, select "XML".

11. In the "Value" field, enter a URI(s) to apply to this key.

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "Value" field.

12. In the "XML Application URI" field, enter the applicable URI(s).

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

13. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing

theXMLkey. IfmultipleXMLapplicationsarespecifiedintheXMLApplicationURIfield, alistofapplicationsdisplays

after pressing the XML key.

Expansion Module Keys

14. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

15. In the "Type" field, select "XML".

16. In the "Value" field, enter a URI(s) to apply to this key.

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "Value" field.

17. (M675i) In the "Label" field, enter a label to apply to this key.

18. In the "XML Application URI" field, enter the applicable URI(s).

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

19. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing

theXMLkey. IfmultipleXMLapplicationsarespecifiedintheXMLApplicationURIfield, alistofapplicationsdisplays

after pressing the XML key.

20. Click Save Settings.

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Accessing the XML Service

After an XML application(s) has been saved to your IP phone, and either the Services Menu or a key have been configured

to access the XML applications, the customized service is ready for you to use.

IP Phone UI

From the Services Menu

Use the following procedure to access XML applications from the Services Menu. Use the following illustration as a refer-

ence.

Services Key

1. Press the Services key.

2. Use the 5 and 2 to scroll through the items.

3. For menu and directory services, select a service to display the information for that customized service. Message

services display to the screen after pressing the softkey or programmable key. For user input services, follow the

prompts as appropriate.

4. To exit from the "Services" menu, press the Services key again.

From an XML Key

1. Press the XML key on the 6735i phone. A "Custom Features" screen displays or the title you specified.

2. Use the 5 and 2 to scroll through the customized features.

3. For menu and directory services, select a service to display the information for that customized service. Message

services display to the screen after pressing the programmable key. For user input services, follow the prompts as

appropriate.

4. To exit from the "Customized Features" screen, press the XML key again.

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Flash Key

You can set a key to generate a flash event when it is pressed on the 6735i. You do this by setting the key to "flash". The

IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the

call is not on hold).

Configuring a Flash Key

Aastra Web UI

Use the following procedure to configure a Flash key on the 6735i IP Phone. The procedure shows the softkey screen as

an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "Flash".

4. In the "Label" field, enter a label to display on the phone for the key.

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type" field, select "Flash".

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

8. In the "Type" field, select "Flash".

9. (M675i) In the "Label" field, enter a label to display on the phone for the key.

10. Click Save Settings.

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Sprecode Key

You can set a key to automatically activate specific services offered by the server by setting a key to "sprecode". For exam-

ple, if the sprecode value of *82 is configured, then by pressing the key, *82 automatically activates a service provided by

the server. The value you enter for this field is dependent on the services provided by the server. Contact your System

Administrator for information about available services.

Configuring a Sprecode Key

Aastra Web UI

Use the following procedure to configure a Sprecode key on the 6735i IP Phone. The procedure shows the softkey screen

as an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "Sprecode".

4. In the "Label" field, enter a label to display on the IP phone for this key.

5. In the "Value" field, enter the appropriate value for accessing specific services from the server.

Note:

For values to enter in this field, contact your System Administrator.

6. In the state fields, check (enable) or uncheck (disable) the "Connected" state for this softkey.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Type" field, select Sprecode.

9. In the "Value" field, enter the appropriate value for accessing specific services from the server.

Note:

For values to enter in this field, contact your System Administrator.

Expansion Module Keys

10. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

11. In the "Type" field, select Sprecode.

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12. (M675i) In the "Label" field, enter a label to display on the IP phone for this key.

13. In the "Value" field, enter the appropriate value for accessing specific services from the server.

Note:

For values to enter in this field, contact your System Administrator.

14. Click Save Settings.

Park/Pickup Keys

The 6735i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP

phones support the Park/Pickup feature on the Asterisk, BroadWorks, and Sylantro servers.

The park/pickup feature performs as follows:

•

When a call comes in and you pickup the handset, you can press the applicable "Park" key to park the call.

After the call is parked, you can press the "Pickup" key, followed by the applicable value to pickup the call.

Administrators can configure the park and pickup keys for any line using the configuration files or the Aastra Web UI.

Users can make changes to customize the label of the park/pick up keys using the Web UI.

Configuring Park/Pickup Keys

Aastra Web UI

Use the following procedure to configure park/pickup on the 6735i phone:

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Park.

4. In the "Label" field, enter a label for the park softkey.

Note:

The” Value” and “Line” fields are configured by the Administrator.

5. In the state fields, check (enable) or uncheck (disable) the "Connected" state for this softkey.

6. Select from “Key 1” through “Key 20”.

7. In the "Type" field, select Pickup

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8. In the "Label" field, enter a label for the pickup softkey.

Note:

The” Value” and “Line” fields are configured by the Administrator.

9. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

10. Click Save Settings.

11. Click on Reset, then click Restart to restart the IP phone and apply the changes.

Programmable Keys

12. Select from "Key 1" through "Key 6".

13. In the "Type" field, select Park.

14. In the "Value" field, enter the appropriate value for accessing specific services from the server.

Note:

The” Value” and “Line” fields are configured by the Administrator.

15. Select from "Key 1" through "Key 6".

16. In the "Type" field, select Pickup.

17. In the "Value" field, enter the appropriate value for accessing specific services from the server.

Note:

The” Value” and “Line” fields are configured by the Administrator.

18. Click Save Settings.

19. Click on Reset, then click Restart to restart the IP phone and apply the changes.

Expansion Module Keys

20. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

21. In the "Type" field, select Park.

22. (M675i) In the "Label" field, enter a label to display on the IP phone for this key.

23. In the "Value" field, enter the appropriate value for accessing specific services from the server.

Note:

The” Value” and “Line” fields are configured by the Administrator.

24. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

25. In the "Type" field, select Pickup.

26. (M675i) In the "Label" field, enter a label to display on the IP phone for this key.

27. In the "Value" field, enter the appropriate value for accessing specific services from the server.

Note:

The” Value” and “Line” fields are configured by the Administrator.

28. Click Save Settings.

29. Click on Reset, then click Restart to restart the IP phone and apply the changes.

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Line Keys, Programmable Keys, and Softkeys

Using the Park Call/Pickup Parked Call Feature

Use the following procedure on the IP phone to park a call and pick up a parked call.

Park a Call

1. While on a live call, press the "Park" key.

2. Perform the following for your specific server:

For Asterisk Server

Server announces the extension number

where the call has been parked. Once the

call is parked, press the

complete parking.

key to

For BroadWorks Server

After you hear the greeting from the Call-

Park server, enter the extension where

you want to park the call.

For Sylantro Server

Enter the extension number where you

want to park the call, followed by "#" key.

For ININ Server

Enter the extension number where you

want to park the call, followed by "#" key.

If the call is parked successfully, the response is either a greeting voice confirming that the call was parked, or a hang up

occurs. The parked call party hears music on hold.

3. If the call fails, you can pick up the call (using the next procedure) and press the "Park" key again to retry step 2.

Pickup a Parked Call

1. Pick up the handset on the phone.

2. Enter the extension number where the call was parked.

3. Press the "Pickup" key.

If the call pick up is successful, you are connected with the parked call.

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Last Call Return (lcr) Key (Sylantro Servers only)

Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers

only.

How it works

If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can

press the key configured for “lcr” and the phone dials the last call you received. When you configure an “lcr” key, the label

“LCR” displays next to that key on the IP phone. When the Sylantro server detects an “lcr” request, it translates this request

and routes the call to the last caller.

Configuring a Last Call Return Key

Aastra Web UI

Use the following procedure to configure a Last Call Return key on the 6735i IP Phone. The procedure shows the softkey

screen as an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Last Call Return.

4. In the "Line" field, select the line you want to apply to this key.

Valid values are 1 through 9.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

6. Select from "Key 1" through "Key 6".

7. In the "Type" field, select Last Call Return.

8. In the "Line" field, select the line you want to apply to this key.

Valid values are 1 through 9.

Expansion Module Keys

9. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

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10. In the "Type" field, select Last Call Return.

11. In the "Line" field, select the line you want to apply to this key.

Valid values are 1 through 9.

12. Click Save Settings.

Call Forward Key

Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey, programmable key, or

expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another

number when your phone is in the busy state or the no answer state, or both. Pressing the Call Forward key on the phone

accesses the Call Forward Menus. The menus that display are dependant on the Call Forward mode (Account (default),

Phone, or Custom) configured for the phone.

For more information about call forwarding and call forwarding modes, see “Call Forward Account-Based Configuration”

on page 149.

Configuring a Call Forward Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Call Forward.

4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type" field, select Call Forward.

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

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8. In the "Type" field, select Call Forward.

9. Click Save Settings.

BLF/Xfer

The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the

key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or con-

sultatively. The BLF/Xfer key combines the BLF and Xfer key's functionality together allowing the user to transfer calls or

use BLF with one key.

Note:

It is recommended that you enable the “Switch UI Focus to Ringing Line” parameter when using the BLF/Xfer feature.

For more information about this parameter, see “Switch UI Focus to Ringing Line” on page 176.

BLF/Xfer Key Requirements and Functionality

•

BLF/Xfer and BLF

A BLF/Xfer key can be configured for subscribing to an extension and monitor the status of the extension, similar to the

BLF key functionality. Changes of the state of the monitored extension are indicated by a LED / Icon.

•

BLF/Xfer and Blind Transfer Calls

When the focused line is in the “Connected” state, pressing the BLF/Xfer key transfers the call to the extension uncondi-

tionally, disregarding the status of the monitored extension.

If transferring a call to an extension fails, a message “Transfer Failed” displays on the phone, and you can reconnect the

call (get the call back) by pressing the line key again.

•

BLF/Xfer and Call Forward

When the focused line is in the “Ringing” state, pressing the BLF/Xfer key forwards the call to the extension uncondi-

tionally, disregarding the status of the monitored extension.

BLF/Xfer and Speed Dial

When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook

and dial the number of the extension.

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Configuring a BLF/Xfer Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select BLF/Xfer.

4. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”).

5. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

6. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Type" field, select BLF/Xfer.

9. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”).

10. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

12. In the "Type" field, select BLF/Xfer.

13. (M675i) In the "Label" field, enter a label for the BLF/Xfer key.

14. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”).

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Line Keys, Programmable Keys, and Softkeys

15. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

16. Click Save Settings.

Speed Dial/Xfer

The Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key

allows a call to be transferred to other recipients blindly or consultatively. The Speed Dial/Xfer key combines the Speed

Dial and Xfer key's functionality together allowing the user to transfer calls or use Speed Dial with one key.

Note:

It is recommended that you enable the “Switch UI Focus to Ringing Line” parameter when using the Speed Dial/Xfer

feature. For more information about this parameter, see “Switch UI Focus to Ringing Line” on page 176.

Speed Dial/Xfer Key Requirements and Functionality

The Speed Dial/Xfer key has the following capabilities:

•

Speed Dial/Xfer and Speed Dial

When the phone is in the “Idle” state, pressing the Speed Dial/Xfer key causes the phone to go offhook and dial the pre-

defined extension.

•

Speed Dial/Xfer and Blind Transfer

When the phone is connected to a call, pressing the Speed Dial/Xfer key blind transfers the call to the predefined target.

If transferring a call fails, a message “Transfer Failed” displays, and you can reconnect the call (get the call back) by press-

ing the line key again.

•

Speed Dial/Xfer and Call Forward

When the phone is in the “Ringing” state, pressing the Speed Dial/Xfer key forwards the call to the predefined exten-

sion.

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Configuring a Speed Dial/Xfer Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Speed Dial/Xfer.

4. In the "Label" field, enter a label for the Speed Dial/Xfer key.

5. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”).

6. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type" field, select Speed Dial/Xfer.

10. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”).

11. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

13. In the "Type" field, select Speed Dial/Xfer.

14. (M675i) In the "Label" field, enter a label for the Speed Dial/Xfer key.

15. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”).

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16. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

17. Click Save Settings.

Speed Dial/Conf

The 6735i allows you to configure a softkey or programmable key or expansion module key to be used as a speed dial con-

ference key (Speed Dial/Conf key) while remaining in the current call. This key allows a user on a call to conference

another party at a pre-defined number while remaining in the call.

For example, while on an active call, a user can use the Speed Dial/Conf key to dial a recording service and have the result-

ing conference recorded.

Note:

If currently in a conference, the Speed Dial/Conf key is disabled on the active call.

If you configure a softkey or programmable key or expansion module key as a Speed Dial/Conf key and you press this key

while on an active call, the focused line changes to the dialing line. A Cancel softkey displays on the phone allowing you to

abort the conference speed dial if required. The message "Ringing..." displays below the number when the far end is ring-

ing. The message "Conf. Unavailable" briefly displays when a conference is already in progress. The active call is not put on

hold when the speed dial number is dialed.

Note:

This feature is not compatible with centralized conferencing.

Configuring a Speed Dial/Conf Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Speed Dial/Conf.

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Line Keys, Programmable Keys, and Softkeys

4. In the "Label" field, enter a label for the Speed Dial/Conf key.

5. In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example,

“5551212”).

6. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type" field, select Speed Dial/Conf.

10. In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example,

“5551212”).

11. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

13. In the "Type" field, select Speed Dial/Conf.

14. (M675i) In the "Label" field, enter a label for the Speed Dial/Conf key.

15. In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example,

“5551212”).

16. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

•

global

1 through 9

17. Click Save Settings.

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Services Key

By default, the 6735i has a Services key configured on key 1 of the top set of keys. However, you can use any key to config-

ure a "Services" key.

Services

Key

The Services key accesses enhanced features and services provided by third parties. Using the "Services" key, you can:

•

Select customized (XML) features

Utilize a Caller List

Utilize a Directory

Utilize Voicemail

Note:

Other than the Services Menu, you can also configure the Caller List and Directory List on separate keys.

The XML customized services are created and provided by your System Administrator through the diverse web based lan-

guage of XML. Availability of these services depends on your phone system or service provider.

Reference

For more information about XML, Caller List, Directory, and Voicemail, see the following:

•

“XML Key” on page 83

“Callers List” on page 140

“Directory List” on page 130

“Voicemail” on page 163

Note:

Your System Administrator can create a custom Services key for your application. For more information about custom

Services, see “Customizable Callers List Key and Services Key” on page 187.

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Configuring a Services Key

Aastra Web UI

Use the following procedure to configure a Services key on the 6735i IP Phone. The procedure shows the programmable

key screen as an example.

Note:

By default, the Services key is Key 1 on the Programmable keys.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Services.

4. In the "Label" field, enter a label to apply to this key.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

6. Select from "Key 1" through "Key 6".

7. In the "Type" field, select Services.

Expansion Module Keys

8. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

9. In the "Type" field, select Services.

10. (M675i) In the "Label" field, enter a label to apply to this key.

11. Click Save Settings.

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Directory Key

By default, the 6735i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you

can assign the Directory key to any key on the top or bottom keys on the phone.

Directory

Key

The "Directory List" feature allows you to store frequently used names and numbers on the phone. You can also dial

directly from a directory entry.

You can use the Directory key to access a Directory List which contains a customized list of names with phone numbers

and labels.

In addition to creating a Directory key, you can also download a Directory List to your PC if required using the Aastra Web

UI.

Reference

For more information about the Directory List, see “Directory List” on page 130.

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Configuring a Directory Key

Aastra Web UI

Use the following procedure to configure a Directory key on the 6735i IP Phone. The procedure shows the programma-

ble key screen as an example.

Note:

By default, the Directory key is Key 2 on the Programmable keys.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Directory.

4. In the "Label" field, enter a label to apply to this key.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

6. Select from "Key 1" through "Key 6".

7. In the "Type" field, select Directory.

Expansion Module Keys

8. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

9. In the "Type" field, select Directory.

10. (M675i) In the "Label" field, enter a label to apply to this key.

11. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Callers List Key

By default, the 6735i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you

can assign the Callers List key to any key on the top or bottom keys on the phone.

Callers List

Key

The Callers list is a stored log of your incoming calls. You can use the Callers List key to access a list of callers that called

your phone.

Note:

Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via

an XML Key instead of the Callers List Key. This allows you to configure the Callers List Key with other functions if

required. Contact your System Administrator for more information.

Reference

For more information about the Callers List, see “Callers List” on page 140.

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Line Keys, Programmable Keys, and Softkeys

Configuring a Callers List Key

Aastra Web UI

Use the following procedure to configure a Callers List key on the 6735i IP Phone. The procedure shows the programma-

ble key screen as an example.

Note:

By default, the Callers List key is Key 3 on the Programmable keys.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Callers List.

4. In the "Label" field, enter a label to apply to this key.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

6. Select from "Key 1" through "Key 6".

7. In the "Type" field, select Callers List.

Expansion Module Keys

8. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

9. In the "Type" field, select Callers List.

10. (M675i) In the "Label" field, enter a label to apply to this key.

11. Click Save Settings.

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Intercom Key

By default, the 6735i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI,

you can assign the Intercom key to any key on the top or bottom keys on the phone.

Intercom

Key

You can use the Intercom key to automatically connect with a remote extension for outgoing calls, and to answer an

incoming intercom call.

Reference

For more information about the Intercom key, see “Using Intercom” on page 118.

Configuring an Intercom Key

Aastra Web UI

Use the following procedure to configure a Callers List key on the 6735i IP Phone. The procedure shows the programma-

ble key screen as an example.

Note:

By default, the Intercom key is Key 4 on the Programmable keys.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

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Line Keys, Programmable Keys, and Softkeys

3. In the "Type" field, select Intercom.

4. In the "Label" field, enter a label to apply to this key.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

6. Select from "Key 1" through "Key 6".

7. In the "Type" field, select Intercom.

Expansion Module Keys

8. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

9. In the "Type" field, select Intercom.

10. (M675i) In the "Label" field, enter a label to apply to this key.

11. Click Save Settings.

Phone Lock Key

You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”.

Configuring a Phone Lock Key

Aastra Web UI

Use the following procedure to configure a Phone Lock key on the 6735i IP Phone. The procedure shows the softkey

screen as an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Phone Lock from the list of options.

Programmable Keys

4. Select from "Key 1" through "Key 6".

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Line Keys, Programmable Keys, and Softkeys

5. In the "Type" field, select Phone Lock from the list of options.

Expansion Module Keys

6. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

7. In the "Type" field, select Phone Lock from the list of options.

8. Click Save Settings.

Note:

You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation-

>PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more informa-

tion about using the lock/unlock feature, see “Locking/Unlocking a Phone” on page 51.

Using the Lock/Unlock Key on the IP Phone

After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone.

Lock the Phone

1. Press the LOCK key.

The phone locks.

The LED for the key AND the Message Waiting Lamp illuminate steady ON. An “Unlock” label appears next to the key

you just pressed.

Unlock the Phone

2. Press the UNLOCK key.

A password prompt displays.

3. Enter your user password and press ENTER.

The phone unlocks.

The LED for the key AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the key you just pressed.

Paging Key (Sends the RTP Stream)

You can configure a Paging key on the phone that allows you to send a Real Time Transport Protocol (RTP) stream to pre-

configured multicast address(es) without involving SIP signaling. You enter a multicast IP address(es) and a port number

for the Paging key, that when pressed, initiates an outgoing multicast RTP session. This is called Group Paging on the IP

phones.

You can also specify group paging RTP addresses that the phone listens for when receiving RTP streams. You can specify

up to 5 listening multicast addresses at the path, Basic Settings->Preferences->Group Paging RTP Settings.

For more information about Group Paging and how it works, and to specify multicast addresses, see “Group RTP Paging

(receives RTP streams)” on page 183.

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Line Keys, Programmable Keys, and Softkeys

Configuring a Paging Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Paging.

4. In the “Label” field, enter a label to apply to this key.

5. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the

phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example,

239.0.1.15:10000).

Notes:

1. When you select Paging for the “Type” field, the “Line” field is disabled.

2. The “Value” field allows for one multicast address entry only.

6. To receive RTP steams for Group Paging, you must also configure the "Paging Listen Addresses" parameter at the

path, Basic Settings->Preferences->Group Paging RTP Settings. For more information about setting this parameter,

see “Group RTP Paging (receives RTP streams)” on page 183.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Type" field, select Paging.

9. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the

phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example,

239.0.1.15:10000).

Notes:

1. When you select Paging for the “Type” field, the “Line” field is disabled.

2. The “Value” field allows for one multicast address entry only.

10. To receive RTP steams for Group Paging, you must also configure the "Paging Listen Addresses" parameter at the

path, Basic Settings->Preferences->Group Paging RTP Settings. For more information about setting this parameter,

see “Group RTP Paging (receives RTP streams)” on page 183.

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

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Line Keys, Programmable Keys, and Softkeys

12. In the "Type" field, select Paging.

13. (M675i) In the “Label” field, enter a label to apply to this key.

14. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key,

thephoneinitiatesanoutgoingmulticastRTPsessiontothespecifiedaddressusingthespecifiedport. (Forexample,

239.0.1.15:10000).

Notes:

1. When you select Paging for the “Type” field, the “Line” field is disabled.

2. The “Value” field allows for one multicast address entry only.

15.To receive RTP steams for Group Paging, you must also configure the "Paging Listen Addresses" parameter at the

path, Basic Settings->Preferences->Group Paging RTP Settings. For more information about setting this parameter,

see “Group RTP Paging (receives RTP streams)” on page 183.

16. Click Save Settings to save your changes

Using the Paging Key

The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already

configured the Paging key using the Aastra Web UI.

IP Phone UI

Notes:

1. Recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.

2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the

“Allow Barge-In” parameter setting and the “Idling/On Call” state.

1. On the IP Phone, press the softkey, programmable key, or expansion module key you configured for Paging (labeled

as “Group 1” in the following illustration).

Services

Dir

Icom

Callers

Tues Jan1 10:00am

Group 1

LAB

ACD

The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows.

Paging

00:01

Drop

2. Press the Drop key to end the multicast RTP session and return to the idle screen.

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Line Keys, Programmable Keys, and Softkeys

Note:

If you enable global DND on the phone, the incoming multicast RTP session is dropped.

None Key

You can set a softkey, programmable key, or expansion module key to force a blank entry on the IP phone display for a

specific key. You do this by setting the key to "none". The keys are added in order (from key1 to key20) after any hard-

coded keys have been added. If a particular key is not defined, it is ignored. For more information about key behavior, see

“Key Display Behavior” on page 57.

Configuring a None Key

Aastra Web UI

Use the following procedure to configure a None key on the 6735i IP Phone. The procedure shows the softkey screen as

an example.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select None.

Programmable Keys

4. Select from "Key 1" through "Key 6".

5. In the "Type" field, select None.

Expansion Module Keys

6. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

7. In the "Type" field, select None.

8. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Empty Key

You can set a softkey to force a blank entry on the IP phone display for a specific key. You do this by setting the softkey to

"empty". The keys are added in order (from key 1 to key 20) after any hard-coded keys have been added. If a particular key

is not defined, it is ignored.

Configuring an Empty Key

Aastra Web UI

Use the following procedure to configure an Empty softkey on the 6735i phone.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Empty.

4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type" field, select Empty.

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

8. In the "Type" field, select Empty.

9. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Deleting a Key

Aastra Web UI

Use the following procedure to delete a key on the 6735i IP Phone. The procedure shows the softkey screen as an exam-

ple.

1. Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module <N>.

Softkeys, Programmable Keys, Expansion Module Keys

2. Choose the key you want to delete from the phone.

3. In the "Type" field, select none.

4. Click Save Settings.

The key function is deleted from the IP phone memory.

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Making Calls

This section describes ways to make calls on your 6735i phone, using your handset, speakerphone or headset.

Dialing a Number

First, take the phone off-hook by:

•

lifting the handset

pressing or

pressing a line/call appearance button

At the dial tone, enter the number you wish to call

Note:

After dialing the number, the phone has a short delay before sending the call. To send the call immediately, you can

press the "Dial" softkey (if the handset is offhook) or the "#" key immediately after dialing the number. The phone sends

the call without delay.

If you are unable to make calls within certain area codes, check with your System Administrator for any toll restrictions

placed on your extension that may restrict your access to long distance area codes or dialing prefixes.

When your party picks up, a timer appears on your display that records the length of your call.

If the Live DialPad option is on, as soon as you press the first digit on the dial pad the phone automatically selects the next

available line, go off-hook and dial as digits are pressed.

Pre-dialing a Number

You can also make a call by pre-dialling a number. Pre-dialling lets you view a number before you dial. Use the Backspace

softkey to correct any errors.

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Making Calls

Using Handsfree Speakerphone

The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in

either the Speaker or Speaker/Headset audio mode. For more information about setting the audio mode on your phone,

see “Audio Mode” on page 31.

IP Phone UI

•

To dial using handsfree, first press

and enter a number at the dial tone.

To answer a call on your phone using handsfree, press

If you are in Speaker audio mode, lift the handset and press

or the line/call appearance button.

to switch between handsfree and handset.

If you are in Speaker/headset audio mode, press

to switch between handsfree and headset.

When the handset is on hook, press to disconnect the call.

When handsfree is on, the speaker light turns on.

Using a Headset

The 6735i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equip-

ment retailer or distributor to purchase a compatible headset.

Note:

Customers should read and observe all safety recommendations contained in headset operating guides when using

any headset.

Advanced Volume Controls for the Headset Mic

On the 6735i, there are 3 options for the headset microphone volume. For more information about the headset micro-

phone, see “Headset Mic Volume” on page 31.

IP Phone UI

To change this volume:

1. Press

to enter the Options list.

2. Select Preferences and press Select.

3. Use 2 to scroll down to Set Audio and press Select.

4. Press 2 to scroll down to Headset/Mic Volume and press Select.

5. Press 2 to scroll down to headset/mic volume and press Select.

6. Use 2 to scroll down the list to select your desired volume.

7. Press Enter to save the setting.

8. Press Done to save changes and exit.

9. If you do not wish to save changes, press Cancel to return to the previous screen.

Note:

By default, the volume for the headset microphone is set to medium.

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Making Calls

To Make and Receive Calls Using a Headset

IP Phone UI

1. Ensure that you have selected a headset audio mode by accessing the Options list (under option Preferences->Set

Audio->Audio Mode on the IP Phone).

2. Plug the headset into the jack.

3. Press the

key to obtain a dial tone or to answer an incoming call. Depending on the audio mode selected

from the options menu, a dial tone or an incoming call is received on either the headset or the handsfree speaker-

phone.

4. Press the

key to end the call.

Using Intercom

On the 6735i, you can use the Icom key to automatically connect with a remote extension. By default, the Icom key is con-

figured as Key 4 on the top set of keys.

Intercom

Key

Using the Icom Key

IP Phone UI

1. Press the Icom key.

2. Enter the extension number of the person you wish to intercom or the BLF key for that extension.

3. After a beep tone, your phone automatically connects with the remote extension and you can speak through its

speaker.

4. To cancel intercom, press

or the Cancel key.

5. When you are finished speaking, hang up the phone by placing the handset back on-hook or by pressing

or the line/call appearance button for the active call. When you hang up, the remote phone also hangs up.

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Making Calls

You can set specific incoming Intercom call features on the 6735i IP phone using the Aastra Web UI. The following table

describes these features.

Incoming Intercom Features in Aas-

Description

tra Web UI

Microphone Mute

Auto Answer

Allows you to enable or disable the microphone on the IP phone for Intercom

calls made by the originating caller.

Allows you to enable or disable the IP phone to automatically answer an Intercom

call. If auto-answer is enabled on the IP phone, the phone plays a tone (if "Play

Warning Tone" is enabled) to alert the user before answering the intercom call. If

auto-answer is disabled, the phone rejects the incoming intercom call and sends

a busy signal to the caller.

Play Warning Tone

Allow Barge In

Allows you to enable or disable a warning tone to play when the phone receives

an incoming intercom call on an active line.

Allows you to enable or disable how the phone handles incoming intercom calls

while the phone is on an active call.

For more information about the incoming Intercom features and for procedures on setting these features, see “Incoming

Intercom Call Features” on page 181.

Redial

IP Phone UI

•

Press

to dial the most recent number you dialed from the phone.

If you are off-hook and press

If you are on-hook and press

the last number you called is called back.

, a Redial Directory list appears on-screen.

The redial list is available during active calls. It stores up to the last 100 numbers you called, allowing you to scroll

through and select the number you wish to redial.

Note:

Your System Administrator can set your Redial key to speed dial a specific number. Contact your System Administrator

for more information.

Accessing the Redial List

IP Phone UI

1. If you are off-hook and press

, the telephone automatically dials the last number you called.

2. If you are not on the phone, press

to display the most recently dialed number and use 2and5to scroll through

the list to view the other numbers.

3. Press 2 to see the second most recently dialed number, or 5 to see the oldest call on your list.

4. To dial the displayed number press , or lift the Handset or press any line keys.

5. Press

or the

key to cancel.

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Making Calls

Note:

The redial list is available during active calls. It also stores up to the last 100 numbers you called, allowing you to scroll

through and select the number you wish to redial.

Deleting from the Redial List.

Note:

You cannot delete individual entries in the Redial List.

IP Phone UI

Delete All Items

1. Press

2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items.

Mute

You can use the Mute

key to mute the handset, headset, or speakerphone. When you use the mute key on your

phone, you cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute

key LED is ON.

IP Phone UI

You can use the Mute

key to mute the handset, headset, or speakerphone. The speaker light flashes slowly and you

can hear the caller, but they cannot hear you. To switch mute on or off, press

Note:

If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call.

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Receiving Calls

When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call

appearance light flashes quickly for the incoming call.

John Smith

Tue May 17 10:19am

L1 Ring

201

Keri March

Answering an Incoming Call

IP Phone UI

To answer the call

•

For handsfree operation, press

or the line/call appearance button for the incoming call.

Press

for handsfree or headset operation.

Lift the handset for handset operation.

Note:

The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to

handsfree or headset operation. For more information, see the section “Customizing Your Phone” on page 24.

If the phone is already connected to a call, pressing the line/call appearance button for the new incoming call automati-

cally places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance

button for that call.

If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension.

Note:

The

key can be used to cancel the call pickup procedure..

Sending an Incoming Call to Voicemail

You can send an incoming call directly to voicemail without answering the call. To do this, press

without picking

up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen dis-

plays a voicemail icon (

) along with the number of waiting messages, if you have unheard messages (example:

x4).

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Handling Calls

When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call,

or conference.

Placing a Call on Hold

You can place an active call on hold by pressing the Hold

retrieve the call.

key. When you place a call on hold, only your phone can

IP Phone UI

To place a call on hold

1. Connect to the call (if not already connected).

2. Press the Hold

key.

John Smith

Tue May 17 10:19am

L1 Hold

201

Keri March

The line/call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you

still have a call on hold. The screen displays "Call Held" with the line number the call is held at the phone.

Note:

If you are connected to another call, the phone does not beep to remind you that you still have a call on hold.

When on Hold

To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line

appearance light for the line you are on remains solid to indicate that you are still connected.

John Smith

Tue May 17 10:19am

L1 Connected

>201

Keri March

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Handling Calls

Automatic Hold

When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone auto-

matically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than

one call on hold, you can reconnect to a held call by pressing the line/call appearance button where that call is being

held. Press

to disconnect the call.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call information by pressing 3 and 4 navigation

keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line

appearance button again, you disconnect from the call.

Transferring Calls

Blind Transfer

A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the

call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the

extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred

call rings back to your extension.

Consultative Transfer

You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To

do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving party, you

can either complete the transfer or cancel the transfer to go back to the original call.

IP Phone UI

When you lift the handset on the phone, the Transfer key displays on the bottom set of softkeys by default. Use this key

to transfer calls.

John Smith

Dial

Conf

Xfer

Screen that displays when handset is lifted

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Handling Calls

Use the following procedure to transfer a call to another extension. Use the following illustration as a reference.

Transfer

Key when handset is

lifted

To transfer a call to another extension

1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.

2. Press the Transfer key. You should hear a dial tone as a second line opens up.

3. Press a line/call appearance button followed by the extension number (or the outside number) to Party 2. This is

the Party for which you want to transfer Party 1.

4. To complete a "blind" transfer, press the Transfer Key again before the receiving end answers. To complete a con-

sultive transfer, remain on the line to speak with the Party 2, before pressing the Transfer Key again to transfer Party

1 to Party 2. To cancel the transfer, select Cancel on the display screen or press

Transferring Two Existing Calls

The 6735i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on

your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A

to Call B:

1. Press Xfer key. A new line opens.

2. Press or scroll to the Line where Call B is on hold.

3. Press Xfer key.

Call A is transferred to Call B.

Indication of Transferred Calls

When you transfer an active call, the near-end phone displays a “Call Transferred” screen when a call is transferred and the

far-end call is dropped. An audible busy signal is also heard on the phone. The following is the “Call Transferred” screen on

the 6735i phone:

6735i

Call Transferred

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Handling Calls

Conferencing Calls

The 6735i IP phone offers two methods of conferencing:

•

Local conferencing (default method).

Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method).

When you lift the handset on the phone, the Conference key displays on the bottom set of softkeys by default. Use this

key to create conference calls.

John Smith

Dial

Conf

Xfer

Screen that displays when handset is lifted

Local Conferencing

The 6735i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is

the default method of conferencing on the 6735i.

Note:

Your System Administrator can set your Conference key to speed dial a specific number. Contact your System Admin-

istrator for more information.

Using Local Conferencing

IP Phone UI

Use the following procedure to create a conference call using local conferencing. Use the following illustration as a refer-

ence.

Conference key when

handset is lifted

1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the

speakerphone key.

A line opens up.

2. Call Party 2 by dialing their number (or answer an incoming call of a Party).

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3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to the conference.

4. Press the Conf Key. A new line opens.

John Smith

>7788

Dial

Conf

Xfer

5. Enter the phone number of Party 3.

6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the conference.

7. Press the Conf key again to add Party 3 to the conference. Party 1 (which is yourself), Party 2, and Party 3 are all

connected to a single conference.

8. To drop a party from the conference, press the Conf key once more.

Note:

You can use 2 and 5 to scroll through and see the numbers and names (if available) of the parties in the conference call.

When a name is displayed, pressing 4 drops the displayed party from the call.

Joining Two Active Calls in a Single Conference

IP Phone UI

1. Begin with active calls on two different lines (for example, Line 1 and Line 2 have active calls).

2. Press the Line key for which you want to conference the two calls together (for example, Line 1).

3. Press the Conf key.

4. Press the Line key that has the second active call (for example, Line 2).

5. Press the Conf key. The two active calls link into a conference call on Line 1.

Note:

You can use 2 and 5 to scroll through and see the numbers and names (if available) of the parties in the conference call.

When a name is displayed, pressing 4 drops the displayed party from the call.

Centralized Conferencing (for Sylantro and Broadsoft Servers)

The 6735i allows you to create multiple conferences with unlimited participants (depending on your server limitations)

when your Administrator enables Centralized Conferencing.

If your Administrator does not enable Centralized Conferencing, then the 6735i uses Local Conferencing by default.

Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines. Although, for the glo-

bal setting to work, you must configure the lines with the applicable phone number.

Reference

For more information on Centralized Conferencing, see “Centralized Conferencing” on page 188 or contact your System

Administrator.

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Handling Calls

Using Centralized Conferencing

IP Phone UI

Note:

When Centralized Conferencing is enabled on your phone, local conferencing (or three-way conferencing) works as

indicated in the previous section, “Using Local Conferencing” on page 125. Joining two active calls in a conference also

works as indicated in the previous section, “Joining Two Active Calls in a Single Conference” on page 126.

Use the following procedure to create a conference call using centralized conferencing. Use the following illustration as a

reference.

Conference key when

handset is lifted

Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers).

Note:

You can have an unlimited number of parties in a conference (dependent on the limitations of the server.

1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the

Speakerphone Key.

A line opens up.

2. Call Party 2 by dialing their number (or answer an incoming call of a Party).

3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to Conference 1.

4. Press the Conf Key. A new line opens.

John Smith

>7788

Dial

Conf

Xfer

5. Enter the phone number of Party 3.

6. WaitforParty3toanswer. WhenParty3answers, youcanconsultwiththembeforeaddingthemtotheConference1.

7. Press the Conf Key again to add Party 3 to Conference 1. Party 1 (which is yourself), Party 2, and Party 3 are all

connected to Conference 1.

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Handling Calls

8. Press an available Line Key (or answer an incoming call on an available line). If calling out, call Party 4.

9. Wait for Party 4 to answer. When Party 4 answers, you can consult with them before adding them to the conference.

10. Press the Conf Key to add Party 4 to Conference 1.

11. Press the Line Key that has Conference 1.

12. Press the Conf Key to join all parties (Parties 1 through 4) on Conference 1.

13. To add more parties, repeat steps 8 through 12.

Note:

You can use 2 and 5 to scroll through and see the numbers and names

(if available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from

the call.

If any party in the conference hangs up (including the party that began the conference), all other parties in the conference

are still connected.

Setting Up Multiple Conferences (for Sylantro Server only).

Note:

The 6735i is limited to 9 conferences (a single conference each on lines 1 through 9).

1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple

Parties (for Sylantro and Broadsoft Servers).” on page 127.

2. When you are finished adding all required parties to Conference 1, press an available Line Key to start Conference

2. You are Party 1 on Conference 2. Call Party 2.

3. When Party 2 answers, press the Conf Key.

4. Press an available Line Key.

5. Call Party 3 for Conference 2.

6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and Party 3 on Conference 2.

You now have two active conferences on two different lines.

Note:

When you are connected to multiple conference calls, and you put a conference on hold, the conference may be on

hold for a limited period of time before it is disconnected. Contact your System Administrator for more information.

If any party in a conference hangs up (including the party that began the conference), all other parties in the conference

are still connected.

Joining Additional Parties to Active Conferences

In centralized conferencing, you can join multiple incoming or outgoing calls to active conferences. Before following this

procedure, at least one active conference must exist on your phone.

1. As Party 1, pickup the handset or press the speakerphone key.

A line opens up.

2. Call Party 2 by dialing their number (or answer an incoming call of a Party).

3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to the conference.

4. Press the Conf Key.

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Handling Calls

5. PresstheLineKeythathastheactiveconference.(Forexample,Line1andLine2bothhaveactiveconferences. Pressing

Line 1 joins Party 1 and Party 2 to the conference on Line 1. Pressing Line 2 joins Party 1 and Party 2 to the conference

on Line 2.)

6. Press the Conf Key again to join the Parties to the active conference.

Ending a Conference and Transferring Remaining Parties

The 6735i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a

Transfer key.

Note:

The Caller ID of the dropped Host still displays on the remaining parties’ phones.

If you are the Host of a conference and want to leave that conference:

•

While in a 3-way conference press the Transfer key on the phone.

Your phone leaves the 3-way conference but the remaining parties are still connected to the conference.

Ending Calls

IP Phone UI

To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold).

Press

or the line/call appearance button of the active call to end the call. If connected through the handset, you

can also place the handset back on hook to end the call.

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Managing Calls

The 6735i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your

business and personal contacts.

These features include:

•

Directory List

Callers List

Call Forwarding

Missed Calls Indicator

Voicemail

Directory List

The Directory List is your personal phone book, conveniently stored within your phone. You can enter up to 200 entries

into the 6735i Directory by adding them manually, or by saving the number and name from other lists stored on your

phone. You can also dial directly from a directory entry. On the 6735i, you access the Directory by pressing Key 2 which is

the Directory key.

Accessing Your Directory

IP Phone UI

Use the following procedure to access your Directory List. Use the following illustration as a reference.

Directory Key

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Managing Calls

1. Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty,

"Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with

97 entries in the List.

Directory

97 items

Use

to view

Press 1st letter

DeleteList -

Quit -

- Add New

2. You can access entries by pressing 2 and 5 to scroll through the list.

3. Tosearchforanentrybyname,pressthedialpadnumbercorrespondingtothefirstletterofthename(forexample,

press 7 for the letter P). Continue to press the dial pad number to access other letters on the same key (for example,

press 7 three times for ‘Ron’). If there are multiple entries under the same letter, you can use 2 and 5 to scroll

through the list, or continue to press the next letters of the name to find a better match.

4. To dial the displayed number press

5. Press the Directory Key to cancel.

or just lift the handset or press any line keys.

Sorting Entries and Quick Search Feature

You can sort multiple numbers according to preference and perform a quick-search feature that allows you to enter the

first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with

this letter.

Note:

The quick-search feature in the Directory List works only when the Directory is first accessed.

Managing the Directory List

From the Directory List in the IP Phone UI, you can perform the following:

•

“Adding New Entries to the Directory List” (page 131)

“Editing Entries in the Directory List” (page 133)

“Deleting Entries from the Directory List” (page 135)

“Saving Entries to the Directory List” (page 136)

Adding New Entries to the Directory List

You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry

which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the maximum char-

acters for each line and field in the Directory List.

Directory List Limitations

Maximum length of a line

Maximum length of a name

Maximum length of a label

255

characters

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Managing Calls

Directory List Limitations

Maximum length of a URI

characters

Maximum number directory entries in the NVRAM

200

entries

The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List.

Name

Number

Line: 1

Save

Backspace

abc

Cancel

Screen 1

Label

Oﬃce |

Save

Backspace

abc

Label

Cancel

Screen 2

Adding Names, Numbers, Labels

IP Phone UI

On Screen 1:

•

You can add names using the abc softkey.

You can add numbers (up to 7 numbers per name) using the numbers on the phone’s keypad.

Use the Backspace softkey when required.

Use the Save softkey when you are finished adding the name and number(s).

You can exit from Screen 1 at any time without saving by pressing the Cancel softkey.

Note:

Use the 2 and 5 keys to toggle between Screen 1 and Screen 2.

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Managing Calls

On Screen 2:

•

You can add a label or URI using the abc softkey; Or you can populate the "Label" field with a pre-defined

label (Office, Home, Cell, Pager) by pressing the Label softkey.

•

Use the Backspace softkey when required.

Use the Save softkey when you are finished adding the Label.

You can exit from Screen 2 at any time without saving by pressing the Cancel softkey.

Editing Entries in the Directory List

IP Phone UI

On Screen 1, when the cursor is in the "Line" field, softkey 5 displays a Change softkey. The following example illustrates

a Directory entry for "Steve Smith", with a phone number and an "Office" label. Since the cursor is in the "Line" field, the

Change softkey displays.

001

Steve Smith

Oﬃce

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Add Number

The following example shows the same Directory entry without a label.

001

Steve Smith

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Add Number

•

You can use the Dial softkey to automatically dial the number in the Directory entry.

You can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7

numbers per name).

•

You can use the Delete softkey to delete a number or to delete multiple numbers in an entry (see

“Deleting Entries from the Directory List” on page 135).

•

You can use the Change softkey to change a number or a name.

You can use the Quit softkey to quit the editing of the current Directory entry.

Scrolling Multiple Screens Per Entry

IP Phone UI

If there are multiple numbers for an entry, the 3 and 4 keys display for you to scroll multiple screens. The following

examples show Screen 1 as Steve Smith’s Office number, Screen 2 as Steve Smith’s Home number, and Screen 3 as Steve

Smith’s Cell number. The first scroll 4 indicates there are multiple number entries for the name. The 3 and 4 indicates

you can scroll forward or backward between screens. The 3 indicates this is the last number entry for the name.

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Managing Calls

001

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

001

Home

783-555-7676

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

001

Cell

783-444-5555

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

Arranging Multiple Screens

You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified

name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey.

Label: Cell

1. Oﬃce

2. Home

3. Cell

Save

Cancel

•

Pressing the Save softkey in the above screen places the Cell label, the Cell number, and line associated with the Cell

number, into the one position. So the first screen to display for the entry would be the Cell number screen. If no label is

assigned to the entry, the numbers would be arranged in the order you specify.

The following example illustrates the new arrangement of Steve Smith’s number.

Note:

The Office label moves to the second position and the Home label moves to the last position.

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Managing Calls

001

Cell

783-444-5555

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

001

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

001

Home

783-555-7676

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

Deleting Entries from the Directory List

You can delete entries from the Directory List in the following ways:

•

Delete a single name or number and all associated numbers and labels.

Delete specific numbers and labels from a single entry

Delete all entries in the Directory List

You use the Delete softkey to delete a single or multiple numbers, names, or labels for an individual entry.

IP Phone UI

To delete a single entry from the Directory List:

1. Scroll to a name or number in the Directory List.

2. Press Delete. The following screen displays.

Delete?

Steve Smith

Cancel

Yes

3. Press Yes to delete the directory entry (name, number, label, and line) from the Directory List.

4. Press Cancel to cancel the delete function.

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Managing Calls

To delete specific numbers, names or labels for an entry:

1. Scroll to a name or number in the Directory List that has multiple numbers and/or labels assigned to the entry.

2. Press Delete. The following screen displays.

Delete number

2272939

or delete all

Steve Smith

entries?

Entries

Cancel

3. Press Number to delete only a specific number associated with a name.

Number

4. Press Entries to delete the entire directory entry (name, all numbers, labels, and lines associated with the name)

from the Directory List.

5. Press Cancel to cancel the delete function.

To delete all entries from the Directory List:

1. Press the Directory key.

Directory

97 items

Use

to view

Press 1st letter

DeleteList -

Quit -

- Add New

2. At the “Directory List” top screen, press DeleteList.

Saving Entries to the Directory List

You can save entries (names and numbers) from other sources to your Directory using the following methods:

•

Save from the Caller List

Save from the Redial List

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Managing Calls

Saving from the Callers List

IP Phone UI

You can save a name, number, and/or label from the Callers List to the Directory List using the following procedure. Use

the following illustration as a reference.

Directory Key

Callers List Key

1. Press the Callers List key.

2. Scroll to the entry you want to copy to the Directory List.

3. Press Copy. The entry is saved in the Directory List.

Saving from the Redial List

IP Phone UI

You can save a name, number, and/or label from the Redial List to the Directory List using the following procedure. Use

the following illustration as a reference.

Directory Key

Redial List Key

1. Press the

(Redial List) key.

2. Scroll to the entry you want to copy to the Directory List.

3. Press Copy. The entry is saved in the Directory List.

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Managing Calls

Downloading the Directory List to Your PC

You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC

in comma-separated value (CSV) format.

You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a

spreadsheet application.

The file displays the name, phone number, and line number for each Directory entry.

Note:

Your System Administrator can populate your IP phone Directory List with server directory files. Contact your System

Administrator for more details.

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Managing Calls

Download the Directory List

Use the following procedure to download the Directory List to your PC using the Aastra Web UI.

Aastra Web UI

1. Click on Operation->Directory.

2. In the Directory List field, click on Save As.

A File Download message displays.

3. Click OK.

4. Enter the location on your computer where you want to download the Directory List and click SAVE.

The directorylist.csv file downloads to your computer.

5. Use a spreadsheet application to open and view the Directory List.

Accessing the Directory List

Use the following procedures to access the Directory List.

IP Phone UI

1. Press the Services key on the phone to display the Services menu, and select "Directory List".

Press the Directory softkey (default key is key 2 on the Top Keys).

2. Use the 2 and 5 keys to scroll through the line items in the Directory List.

3. To dial a displayed entry from the Directory List, pick up the handset, press the

Dial softkey.

handsfree key, or press the

4. To exit the Directory List, press the Quit softkey.

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Managing Calls

Callers List

The Callers list is a stored log of your incoming calls. The 6735i telephone stores information on up to 200 incoming calls in

the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number

of times they tried to reach you.

When the Callers list is full, the oldest call records are deleted to accommodate the information of new callers.

If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in a

programmable key or the Directory, the Callers list display the name and number.

The display shows you how many callers have been added to the list since you last checked it.

Caller’s List Screen Display

Display Item

Description

450-349-0438

Indicates you have returned the call from the Callers list.

"N" indicates a new call.

N MAR 04 3:30pm 2x

XX New Callers

When you’re not on the telephone and not in the Callers list, the display

shows you how many callers have been added to the list since you last

checked it.

Indicates an unanswered call in the Callers list.

Indicates an answered call in the Callers list.

Indicates a Call Waiting call in the Callers list.

Indicates an incoming Call Waiting call.

John Burns

9054550055

Jun 8 2:41pm 2X

"2x" indicates this caller has called twice. The display shows the date and

time of the last call from that caller.

You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed

line item in the Callers List.

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Managing Calls

Accessing the Callers List

IP Phone UI

Use the following procedure to access the Callers List. Use the following illustration as a reference.

Callers List

Key

Handsfree

Button

1. Press the Callers List key.

Press the Services key if your System Administrator has configured the Services key to access the Callers List.

2. Use the 5 keys to scroll through the line items in the Callers List.

Note:

To the left of a line item, a b icon displays with the handset ON or OFF the receiver. The ON receiver indicates the

call came in as a missed call. The OFF receiver indicates the call came in and was answered.

3. To delete all entries in the Callers list, press the Delete softkey at the "Callers List" header.

To delete a line item from the Callers List, select the line item you want to delete and press the Delete softkey.

4. To cancel a delete function, press the 2 or the 5 Scroll keys.

5. To save a line item to a softkey for speed dialing, press the Save softkey and enter the line number at the "Save to?"

prompt that is already configured for speed dialing at a softkey.

6. To dial a displayed entry from the Callers List, pick up the handset, press the

handsfree button, or press a

line key.

7. To exit the Callers List, press the Callers List key.

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Managing Calls

Editing Entries in the Callers List

Important! The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number

and need to add a prefix..

In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the

digit at the left side of the number to enable the entry of the prefix.

Jun 8 2:55pm

⁰⁰⁷John Burns

9054550055

IP Phone UI

Use the following procedure to edit the Callers List. Use the following illustration as a reference.

Callers List

Key

Handsfree

Button

1. Press the Callers List Key.

2. Press2and5tofindtheentryyouwanttoedit.Press2toviewthemostrecentcall,or5toseetheoldestcallonyourlist.

3. Press any key on the dial pad to begin editing.

4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3.

5. To dial the displayed number press

, or just lift the handset, or press any line keys.

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Deleting Entries from the Callers List

You can delete individual items from the Callers List, or you can delete all items in the Callers List.

IP Phone UI

Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a refer-

ence.

Callers List

Key

1. Press the Callers List Key.

2. Use 2 and 5 keys to find the item you want to delete.

3. Press the Delete softkey.

4. Press the Delete softkey again at the prompt to erase the item.

IP Phone UI

Use the following procedure to delete all items from the Callers List.

1. Press the Callers List Key.

2. Press the Delete softkey.

3. Press the Delete softkey again at the prompt to erase all items.

Downloading the Callers List to Your PC

You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List,

the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.

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You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a

spreadsheet application. This file displays the name, phone number, and the line that the call came in on.

Download the Callers List

Use the following procedure to download the Callers List to your PC using the Aastra Web UI.

Aastra Web UI

1. Click on Operation->Directory.

2. In the Callers List field, click on Save As.

A File Download message displays.

3. Click OK.

4. Enter the location on your computer where you want to download the Callers List and click SAVE.

The callerslist.csv file downloads to your computer.

5. Use a spreadsheet application to open and view the Callers List.

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Managing Calls

Account Configuration (DND and Call Forwarding)

The 6735i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple

accounts on the phone. You can set specific modes for the way you want the phone to handle DND and CFWD. The three

modes you can set on the phone for these features are:

•

Account

Phone

Custom

The following paragraphs describe account-based DND and CFWD:

•

DND Account-Based Configuration

Call Forward Account-Based Configuration

DND Account-Based Configuration

"Do Not Disturb" (DND) is a feature on the phone that prevents the phone from ringing and receiving incoming calls.

When DND is enabled with "call forwarding" (CFWD), any incoming calls can be call forwarded to voicemail or another

number. See "“Call Forward Account-Based Configuration”" on page 149 for more information about call forwarding to

other numbers.

On the 6735i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set

three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode:

Account, Phone (default), and Custom. DND performs according to the mode you set.

You can then configure a DND key (for the phone or for an expansion module) using the Aastra Web UI at the path, Oper-

ation->Softkeys Keys and XML or Operation->Programmable Keys. You can enable and disable DND by toggling the

key, or by setting DND for a specific account at the path, Basic Settings->Account Configuration. Once you enable DND,

"DND" displays on the LCD for the applicable account.

Services

Dir

Callers

Screenname1

DND On

Tues Jan1 10:00am

- DND

Note:

If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the

mode was set to “Phone”.

The following describes the key behavior for each DND mode.

•

Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account.

Phone - (default) DND key toggles all accounts on the phone to ON or OFF.

Custom - DND key displays custom screens on the IP Phone UI. User can select whether to enable/disable DND per

account, enable DND on all accounts, or disable DND on all accounts.

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Managing Calls

The following table describes the key and Message Waiting Indicator (MWI) LEDs when you enable DND on the IP Phone.

Key LED Behavior

for All Modes

MWI LED Behavior

for All Modes

DND key LED RED if current account in focus has DND MWI LED ON if current account in focus has DND ON.

ON.

MWI LED OFF if current account in focus has DND OFF.

DND key LED OFF when current account in focus has

DND disabled.

Note:

If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see

the changes.

Configuring DND

The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do not Disturb" (DND)

Key” on page 69.

Note:

If there is no DND key configured or if it is removed, DND is disabled on the IP Phone..

Configuring DND Using the Aastra Web UI.

Aastra Web UI

Use the following procedure to configure DND using the Aastra Web UI.

1. Click on Basic Settings->Preferences->General.

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Managing Calls

2. In the “DND Key Mode” field, select a “do not disturb” (DND) mode to use on the phone. Valid values are: Account,

Phone (default), Custom. Default is Phone.

•

account Sets DND for a specific account. DND key toggles the

account in focus on the phone to ON or OFF.

phone (default) Sets DND ON for all accounts on the phone. DND key

toggles all accounts on the phone to ON or OFF.

custom Sets the phone to display custom screens after pressing

the DND key, that list the account(s) on the phone.

The user can select a specific account for DND, turn

DND ON for all accounts, or turn DND OFF for all accounts.

Notes:

1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as

if the mode was set to “Phone”.

2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current set-

ting of Account 1.

3. Click Save Settings. The changes takes affect immediately without a reboot.

4. Click on Basic Settings->Account Configuration.

5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box.

Notes:

1. If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as appli-

cable. If you selected “Phone” mode, the first account allows you to change the DND status for all accounts.

2. Number and name of accounts that display to this screen are dependant on the number and name of accounts con-

figured on the phone. In the screen in step 4, Screenname1 is configured on Line 1, Screenname2 is configured on

Line 2, and Screenname3 is configured on Line 3. Only your Administrator can create accounts for your phone. Con-

tact your Administrator for more information.

6. Click Save Settings. The changes takes affect immediately without a reboot.

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Managing Calls

Using DND Modes via the IP Phone UI

After you add a DND key to your phone, you can toggle the DND state using this key on the phone. Use the following pro-

cedure to enable/disable DND on the IP Phone.

IP Phone UI

The following procedures assume you have already configured a DND key AND assumes there are three accounts config-

ured on the phone.

Notes:

1. If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.

2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if

the mode was set to “Phone”.

3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting

of Account 1.

DND in Account Mode

1. With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the

RIGHT and LEFT arrow keys to scroll through each account.

2. Use the RIGHT and LEFT arrow keys to scroll through each account.

Services

Dir

Services

Dir

Services

Dir

Callers

Screenname2

Screenname3

DND On

Tues Jan1 10:00am

Screenname1

DND On

Tues Jan1 10:00am

- DND

In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Only

Screenname1 and 3 have DND ON. Screenname 2 has DND OFF.

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Managing Calls

DND in Phone Mode (Default)

1. Press the DND key to toggle DND ON or OFF for all accounts on the phone. Toggling to ON enables DND on all

accounts on the phone. Toggling to OFF disables DND on all accounts on the phone. Use the RIGHT and LEFT arrow

keys to scroll through each account. Use the RIGHT and LEFT arrow keys to scroll through each account.

Services

Dir

Services

Dir

Services

Dir

Callers

Screenname2

DND On

Tues Jan1 10:00am

Screenname3

DND On

Tues Jan1 10:00am

Screenname1

DND On

Tues Jan1 10:00am

- DND

In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also.

Note:

Enabling DND in “Phone” mode toggles all accounts on the phone to DND ON.

DND in Custom Mode

1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/dis-

able a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.

Services

Dir

Callers

DND

1. Screenname1

2. Screenname2

3. Screenname3

ꢀ

Indicates

DND On

- Change

- All On

- All Off

Cancel -

Done -

Indicates

DND Off

In the above example, Screenname1 and 3 have DND ON as indicated by a check mark (). Screenname2 has DND off as

indicated by an X. The ALL ON and ALL OFF softkeys allow you to enable or disable DND on all accounts, respectively.

2. You use the CHANGE key to enable or disable DND for a specific account selected.

3. Press DONE to save the change.

Call Forward Account-Based Configuration

Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination.

On the 6735i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone.

You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward

Key Mode: Account (default), Phone, and Custom. CFWD performs according to the mode you set.

You can configure CFWD using the Aastra Web UI at the path, Basic Settings->Account Configuration, OR you can con-

figure CFWD using the IP Phone UI at the path, Options->Call Forward.

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Managing Calls

Using the Aastra Web UI at the path, Operation->Softkeys and XML or Operation->Programmable Keys, you can also

configure a CFWD key for the phone (or for an expansion module) to use as a shortcut for accessing the CFWD menu on

the phone.

The following describes the behavior for each CFWD mode.

•

Account - (default) The account mode allows you to configure CFWD on a per account basis. Pressing a configured

CFWD key applies to the account in focus.

•

Phone - The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No

Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aas-

tra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configura-

tion.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the

phone.

•

Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a

specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6735i, you can set

all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll

softkey.

Note:

If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the

mode was set to “Phone”.

You can enable different CFWD rules/modes independently (for example, you can set different phone numbers for Busy,

All, and NoAnswer modes and then turn them on/off individually).

The following table describes the key and Message Waiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone.

Key LED Behavior

for All Modes

MWI LED Behavior

for All Modes

CFWD key LED RED if CFWD All, CFWD Busy, or CFWD MWI LED ON if current account in focus has CFWD ALL

No Answer is enabled for the account in focus.

enabled.

CFWD key LED OFF if any CFWD mode is disabled.

MWI LED OFF if CFWD All is disabled.

Note:

If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to

see the changes.

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Managing Calls

Configuring CFWD Using the Aastra Web UI

Aastra Web UI

Use the following procedure to configure CFWD using the Aastra Web UI.

Note:

(Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. If you do

not configure a Call Forward key, you can still access the Call Forward menu from the IP Phone UI at the path, Options-

>Call Forward.

1. (optional) Click on Operation->Softkeys and XML.

Click on Operation->Programmable Keys.

Click on Operation->Expansion Module.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Call Forward from the list of options.

4. (optional) If required, enable or disable the applicable states for the Call Forward key (Idle, Connected, Incoming,

Outgoing, and/or Busy).

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type" field, select Call Forward from the list of options.

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

Select from “Key 1” through “Key 60” (M675i).

8. In the "Type" field, select Call Forward from the list of options.

9. Click Save Settings.

Note:

If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone

UI at the path Options->Call Forward.

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Managing Calls

10. Click on Basic Settings->Preferences->General.

11. In the “Call Forward Key Mode” field, select a call forward mode to use on the phone. Valid values are: Account,

Phone, Custom. Default is Account.

•

Account - (default) The account mode allows you to configure CFWD on a per account basis. Pressing a configured

CFWD key applies to the account in focus.

•

Phone - The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No

Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the

Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same

configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all

accounts on the phone.

•

Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure

a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6735i, you

can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using

a CopytoAll softkey.

Note:

If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if

the mode was set to “Phone”.

12. Click Save Settings.

The changes takes affect immediately without a reboot.

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Managing Calls

13. Click on Basic Settings->Account Configuration.

The illustration above shows 3 accounts configured on the phone. Accounts must be set up by your System Admin-

istrator.

14. For each account, enable the CFWD state by placing a check mark in one or more of the following “State” fields:

•

All

Busy

No Answer

The “All” option forwards all incoming calls for this account to the specified phone number regardless of the state of

the phone. The phone can be in the Busy or No Answer states, or can be in the idle state. The phone still forwards all

calls to the specified number.

The “Busy” option call forwards incoming calls only if the account is in the busy state. The calls are forwarded to the

specified phone number.

The “No Answer” option call forwards incoming calls only if the account rings but is not answered in the defined

number of rings. The call gets forwarded to the specified number.

Note:

You can use the “Busy” and “No Answer” states together using different forwarding phone numbers. If these states

are enabled for an account (the “All” state is disabled), and the phone is in the busy state when a call comes in, the

phone can forward the call to the specified phone number (for example, voicemail). If there is no answer on the

phone after the specified number of rings, the phone can forward the call to a different specified number, such as a

cell phone number.

15. For each account, in the “Number” field, enter the phone number for which you want the incoming calls to forward

to if the phone is in the specified state.

If using the “Account” mode or “Custom” mode, you can enter different phone numbers for each account.

Notes:

1. If you selected “Account” mode in step 5, you can enable/disable each account or all accounts as applicable. You

can enter different phone number for each enabled state.

If you selected “Custom” mode, you can enable/disable each account or all accounts as applicable. You can enter dif-

ferent phone numbers for each enabled state.

If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as

Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use

the same configuration as Account 1.)

Using the Aastra Web UI, if you make changes to Account 1, the changes apply to all accounts on the phone. Using the

IP Phone UI, if you make changes to any other account other then Account 1, the changes also apply to all accounts

on the phone. When enabling a CFWD state, you must specify a phone number for the phone to CFWD to. The

number you specify applies to all accounts of the same mode.

2. Number and name of accounts that display to this screen are dependant on the number and name of accounts con-

figured on the phone. In the screen in step 7, Screenname1 is configured on Line 1, Screenname2 is configured on

Line 2, and Screenname3 is configured on Line 3. The name for the account is specified by your System Administrator.

Contact your System Administrator for more information.

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Managing Calls

16. For the "NoAnswer"state, in the“No. Rings”field, enterthenumberoftimesthattheaccountringsbeforeforwarding

the call to the specified number. Valid values are 1 through 20. Default is 1.

When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If

you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.

17. Click Save Settings.

The changes takes affect immediately without a reboot.

Using CFWD via the IP Phone UI

Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra

Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call For-

ward from the IP Phone UI.

The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts config-

ured on the phone.

Notes:

1. If there is no CFWD key configured on the phone or it is removed, you can still enable CFWD via the IP Phone UI at the

path Options->Call Forward.

2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if

the mode was set to “Phone”

3. Using the Aastra Web UI, if you change the CFWD key mode to “Phone”, all accounts synchronize to the current set-

ting of Account 1.

CFWD in Account Mode

1. Use the RIGHT and LEFT arrow keys to scroll through each account.

Services

Dir

Services

Dir

Services

Dir

Callers

Screenname2

CFWD Busy

Screenname3

Screenname1

CFWD All

Tues Jan1 10:00am

- Call Fwd

In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the

phone. Screenname1 has “CFWD All” enabled, Screenname2 has “CFWD Busy” enabled, and Screenname3 has

CFWD disabled as indicated by no message displayed.

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Managing Calls

2. Press the Call Forward key. The Call Forward Mode screen displays for the account you selected. Use the UP and

DOWN arrow keys to scroll through each state type.

Services

Dir

Indicates

Callers

CFWD Enabled

Call Forward Mode

Indicates

no CFWD phone

number configured

1. All

2. Busy

3. No Answer

ꢀ

Call Forward

Mode Screen

- Change

- All Off

- All On

CopytoAll -

Cancel -

Done -

Indicates

CFWD Disabled

In the above example, CFWD All is enabled as indicated by a check mark (), CFWD Busy is enabled

^{but no call forward phone number is configured as indicated by a}!, and CFWD NoAns is disabled as

indicated by an X.

3. Select a state for the account(s) in focus using the UP and DOWN arrow keys.

You can enable/disable any or all of the following states for an account:

•

All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number.

Busy - Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been

enabled for that account OR if the account is currently engaged in another call.

•

No Answer - Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the

call has not been answered for the specified number of rings.

Note:

If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/or if the account has DND enabled), the

CFWD All settings take precedence over CFWD Busy and CFWD NoAns.

You can also use the following keys if required:

•

All Off - Disables all CFWD states for the current account in focus.

All On - Enables all CFWD states for the current account in focus.

CopytoAll Key - Copies the call forward phone number and state of the Call Forward mode (All, Busy,

No Answer) in focus to every Call Forward mode of that account. For example, if you have the cursor

pointing at the “All” state and it is enabled and has a call forward phone number configured, pressing

the CopytoAll Key enables the Busy state and the NoAns state and assigns the same phone number

to both states.

•

Cancel Key - Cancels any configuration you may have made without saving. To cancel a configura-

tion, you must press this CANCEL key before pressing the DONE key.

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Managing Calls

4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call

Forward State screen. In the following example, the CFWD All state is ON.

Services

Dir

Callers

Dir

Callers

Call Forward

Mode NoAns

Call Forward

Mode NoAns

Change

Change the

State

State:

Number: 5551212

No. Rings: 1

State:

Off

Number: 5551212

No. Rings: 1

- Change

Cancel -

Done -

Cancel -

Done -

- AllAccts

Call Forward

State Screen

Services

Dir

Callers

Call Forward

Mode NoAns

State: Off

Number: 5551212__

No. Rings: 1

Change the

Number

- Backspace

Cancel -

Done -

- AllAccts

Services

Dir

Callers

Call Forward

Mode NoAns

State: Off

Number: 5551212

No. Rings: 3

Change the

No. Rings

- Change

Cancel -

Done -

- AllAccts

Note:

You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call

forward mode, to every account on the phone. Every account will have the same settings for that call forward

mode.

5. Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF

by pressing the CHANGE key.

6. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in

focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the

number you specify.

Use the BACKSPACE key if required to delete characters.

7. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings

to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1.

When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the

number of times you specify in the No. Rings screen, and then forwards the call.

8. Press DONE in the CFWD State Screen to save all changes.

9. Press DONE in the CFWD Mode Screen to save all changes.

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CFWD in Phone Mode

Use the RIGHT and LEFT arrow keys to scroll through each account.

Services

Dir

Services

Dir

Services

Dir

Callers

Screenname2

CFWD All

Screenname3

CFWD All

Screenname1

CFWD All

Tues Jan1 10:00am

- Call Fwd

In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.

Screenname1, 2 and 3 have “CFWD All” enabled.

Note:

In ”Phone” mode, when you change the call forward configuration for an account, the change applies to all accounts.

1. Press the Call Forward key. The Call Forward menu displays. Use the UP and DOWN arrow keys to scroll through each

state type.

Indicates

CFWD Enabled

Services

Dir

Callers

Call Forward Mode

Call Forward

Mode Screen

Indicates

no CFWD phone

number configured

1. All

ꢀ

2. Busy

3. No Answer

- Change

- All Off

- All On

CopytoAll -

Cancel -

Done -

Indicates

CFWD Disabled

In the above example, CFWD All ^{is enabled as indicated by a check mark (}), CFWD Busy is enabled but no call

^{forward phone number is configured as indicated by a}!, and CFWD No Answer is disabled, as indicated by an X.

2. Select a state using the UP and DOWN arrow keys.

You can enable/disable a specific account on the phone with any or all of the following states. However, the configu-

ration you set will apply to all accounts on the phone.

•

All - Enables CFWD All on the phone and forwards all incoming calls to the specified number.

Busy - Enables CFWD Busy on the phone and forwards incoming calls to a specified number if DND has been

enabled OR if the phone is currently engaged in another call.

•

No Answer - Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has

not been answered for the specified number of rings.

Note:

If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/or if the account has DND enabled), the CFWD

All settings take precedence over CFWD Busy and CFWD NoAns.

You can also use the following keys if required:

•

All Off Key- Disables all CFWD modes.

All On Key - Disables all CFWD modes.

CopytoAll Key - Copies the call forward phone number and state of the Call Forward mode (All, Busy, No Answer)

in focus to every Call Forward mode. For example, if you have the cursor pointing at the “All” state and it is enabled

and has a call forward phone number configured, pressing the CopytoAll Key enables the Busy state and the

NoAns state and assigns the same phone number to both states.

•

Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must

press this CANCEL key before pressing the DONE key.

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Managing Calls

3. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call

Forward State screen. In the following example, the CFWD All state is ON.

Services

Dir

Callers

Dir

Callers

Call Forward

Mode NoAns

Call Forward

Mode NoAns

Change

Change the

State

State:

Off

State:

Number: 5551212

No. Rings: 1

Number: 5551212

No. Rings: 1

- Change

Cancel -

Done -

Cancel -

Done -

Call Forward

State Screen

Services

Dir

Callers

Call Forward

Mode NoAns

State: Off

Number: 5551212__

No. Rings: 1

Change the

Number

- Backspace

Cancel -

Done -

Services

Dir

Callers

Call Forward

Mode NoAns

State: Off

Number: 5551212

No. Rings: 3

Change the

No. Rings

- Change

Cancel -

Done -

4. Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by

pressing the CHANGE key.

5. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus.

When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you

specify.

Use the BACKSPACE key if required to delete characters.

6. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings to

apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1.

When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number

of times you specify in the No. Rings screen, and then forwards the call.

7. Press DONE in the CFWD State Screen to save all changes.

8. Press DONE in the CFWD Mode Screen to save all changes.

Note:

In “Phone” mode, the configuration applies to all the accounts on the phone.

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CFWD in Custom Mode

1. Use the RIGHT and LEFT arrow keys to scroll through each account.

Services

Dir

Services

Dir

Services

Dir

Callers

Screenname2

CFWD Busy

Screenname3

Screenname1

CFWD All

Tues Jan1 10:00am

- Call Fwd

In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.

Screenname1 has “CFWD All” enabled, Screenname2 has “CFWD Busy” enabled, and Screenname3 has CFWD dis-

abled as indicated by no message displayed.

2. With the account in focus on the IP Phone UI, press the Call Forward key. The Call Forward Account screen displays

which lists all the accounts on the phone. Use the UP and DOWN arrow keys to scroll through each account.

Services

Dir

Callers

Indicates

CFWD Enabled

Call Forward

Indicates

no CFWD phone

number configured

1. Screenname1

2. Screenname2

3. Screenname3

ꢀ

Call Forward

Account Screen

- Change

- All Off

- All On

CopytoAll -

Cancel -

Done -

Indicates

CFWD Disabled

^{In the above example, Screenname1 has one or more CFWD states enabled as indicated by a check mark (}),

Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number config-

ured as indicated by a !, and Screenname3 has one or more CFWD states disabled as indicated by an X.

3. Select an account using the UP and DOWN arrow keys.

You can also use the following keys if required:

•

All Off Key- Disables CFWD for all accounts on the phone.

All On Key - Enables CFWD for all accounts on the phone.

CopytoAll Key - Copies all settings for the account you select, to all other accounts on the Call Forward Account

screen. For example, if you have the cursor pointing at Screenname1, and you press the CopytoAll key, all of the

CFWD settings for Screenname1 are copied to Screenname2 and Screenname3.

Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must

press this CANCEL key before pressing the DONE key.

•

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Managing Calls

4. After selecting an account, press CHANGE.

The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll

through each state type.

Services

Indicates

CFWD Enabled

Dir

Callers

Call Forward Mode

Indicates

no CFWD phone

number configured

Call Forward

Mode Screen

1. All

ꢀ

2. Busy

3. No Answer

- Change

- All Off

- All On

CopytoAll -

Cancel -

Done -

Indicates

CFWD Disabled

In the above example, CFWD All ^{is enabled as indicated by a check mark (}), CFWD Busy is enabled but no call

^{forward phone number is configured as indicated by a}!, and CFWD No Answer is disabled, as indicated by an X.

Select a state for the selected account(s) using the UP and DOWN arrow keys

You can enable/disable any or all of the following states for a specific account or for all accounts (with individual

configurations):

•

All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number.

The phone number can be different between accounts.

•

Busy - Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been

enabled for that account OR if that account is currently engaged in another call. The phone number can be

different between accounts.

•

No Answer - Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call

has not been answered for a specified number of rings. The phone number can be different between accounts.

Note:

If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/or if the account has DND enabled), the

CFWD All settings take precedence over CFWD Busy and CFWD NoAns.

You can also use the following keys if required:

•

All Off Key- Disables all CFWD states for the selected account.

All On Key - Enables all CFWD states for the selected account.

CopytoAll Key - Copies the call forward phone number and state of the selected Call Forward mode (All, Busy,

No Answer) to every Call Forward mode of that account. For example, if you have the cursor pointing at the “All”

state and it is enabled and has a call forward phone number configured, pressing the CopytoAll Key enables the

Busy state and the NoAns state and assigns the same phone number to both states.

Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must

press this CANCEL key before pressing the DONE key.

•

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Managing Calls

5. PresstheCHANGEkeyforthemodeyouselectedinstep4.ThisdisplaystheCallForwardStatescreen.Inthefollowing

example, the CFWD All state is ON.

Services

Dir

Callers

Dir

Callers

Call Forward

Mode NoAns

Call Forward

Mode NoAns

Change

State:

Number: 5551212

No. Rings: 1

State:

Off

Number: 5551212

No. Rings: 1

Change the

State

- Change

Cancel -

Done -

Cancel -

Done -

- AllAccts

Call Forward

State Screen

Services

Dir

Callers

Call Forward

Mode NoAns

State: Off

Number: 5551212__

No. Rings: 1

Change the

Number

- Backspace

Cancel -

Done -

- AllAccts

Services

Dir

Callers

Call Forward

Mode NoAns

State: Off

Number: 5551212

No. Rings: 3

Change the

No. Rings

- Change

Cancel -

Done -

- AllAccts

Note:

You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call for-

ward mode, to every account on the phone. Every account will have the same settings for that call forward mode.

6. Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF

by pressing the CHANGE key.

7. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in

focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the

number you specify.

Use the BACKSPACE key if required to delete characters.

8. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings to

apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1.

When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number

of times you specify in the No. Rings screen, and then forwards the call.

9. Press DONE in the CFWD State screen to save all changes.

10. Press DONE in the CFWD Mode screen to save all changes.

11. Press DONE in the CFWD Account screen to save all changes.

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Managing Calls

Missed Calls Indicator

The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is acces-

sible from the IP phone UI only.

The number of calls that have not been answered increment on the phone’s idle screen as "<number> New Calls". As the

number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user

can access the Callers List and clear the call from the list. Once the user accesses the Callers List, the "<number> New Calls"

on the idle screen is cleared.

Accessing and Clearing Missed Calls.

IP Phone UI

Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the

"<number> New Calls" indicator clears. Use the following illustration as a reference.

Services Key

Callers List

Key

1. Press Callers List key on the phone.

Press the Services key and select Callers List from the menu.

2. Use the

keys to scroll through the line items in the Callers List to find the line items that have the b icon

with the receiver ON. These are the missed calls to the phone.

3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey.

The line item is deleted from the Callers List.

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Managing Calls

Voicemail

The Voicemail feature on the 6735i IP phone allows you to use a line, configured with a phone number for dialing out, to

connect to a voicemail server.

For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.

The Voicemail list displays a list of phone numbers assigned to the 6735i that have registered voicemail accounts associ-

ated with them.

Note:

The Voicemail list does not display the voicemail access number.

The phone displays up to 99 voicemail messages for an account even if the number of voicemails exceeds the limit.

Registered account numbers/URIs that exceed the length of the screen, either with or without the voicemail icon and the

message count, are truncated with an ellipse character at the end of the number/URI string.

The end of the Voicemail list displays the number of new voicemail messages (if any exist).

Contact your System Administrator for lines configured for Voicemail.

Using Voicemail

IP Phone UI

1. Press the Services key on the phone.

2. Select "Voicemail".

3. Use the 2 and 5 keys to scroll through the line items in the Voicemail list.

4. When you have selected a line item, press the

handsfree key, 4 Scroll Right key, or press a line softkey to

make an outgoing call using the voicemail access phone number associated with the line for which the voicemail

account is registered.

From a selected item in the Voicemail list, you can also lift the handset (go offhook) to make an outgoing call using the

voicemail access phone number.

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Additional Features

This section describes additional features you can use on the 6735i phone.

Star Codes

All of the main call handling and extension management features using star codes can be set on your phone by your

Administrator. Contact your System Administrator for more information.

If these have not been set up, you can dial any star code commands on the 6735i phone the same way you would on a reg-

ular telephone.

Suppress DTMF Playback

A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed

from the softkeys.

When suppression of DTMF playback is disabled, and you press a softkey, the IP phone dials the stored number and dis-

plays each digit as dialed in the LCD window.

When the suppression of DTMF playback is enabled, the IP phone dials the stored number and displays the entire number

immediately in the LCD window, allowing the call to be dialed faster.

DTMF playback suppression is enabled by default. Disabling suppression of DTMF playback can be configured using the

Aastra Web UI.

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Additional Features

Configuring Suppression of DTMF Playback

Aastra Web UI

Use the following procedure to configure suppression of DTMF playback.

Note:

"Suppress DTMF Playback" is enabled by default.

1. Click on Basic Settings->Preferences.

2. Go to the "General" section.

3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box.

4. Click Save Settings to save your settings.

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Additional Features

Display DTMF Digits

A feature on the 6735i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP

phone when using the keypad to dial, or when dialing from a softkey, programmable key, or expansion module key.

DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys. This is

also known as “touchtone” dialing. Each key you press on your phone generates two tones of specific frequencies. One

tone is generated from a high-frequency group of tones and the other from a low frequency group.

If you enable the Display DTMF Digits parameter, the digits you are dialing from the keypad, softkey, or programmable key,

display to the IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing).

You can enable the "Display DTMF Digits" parameter using the Aastra Web UI.

Configuring Display of DTMF Digits

Aastra Web UI

Use the following procedure to configure the display of DTMF digits on the IP phone.

Note:

"Display DTMF Digits" is disabled by default.

1. Click on Basic Settings->Preferences->General.

2. Enable the "Display DTMF Digits" field by checking the check box.

Disable this field by unchecking the box). Default is disabled.

3. Click Save Settings to save your settings.

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Additional Features

Play Call Waiting Tone

You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into

the phone.

You can configure this feature using the Aastra Web UI.

Configuring Call Waiting Tone

Aastra Web UI

Use the following procedures to configure a call waiting tone on the IP phone.

Note:

"Play Call Waiting Tone" is enabled by default.

1. Click on Basic Settings->Preferences->General.

2. The “Play Call Waiting Tone” field is enabled by default.To disable this field, uncheck the box.

3. Click Save Settings to save your settings.

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Additional Features

Call Waiting Tone Period

You can specify a specific time period (in seconds) for the call waiting tone to play at regular intervals on an active call

using the parameter “Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on

the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call.

You can enable or disable this feature in the Aastra Web UI.

Configuring “Call Waiting Tone Period”

Use the following procedure to configure “Call Waiting Tone Period”.

Aastra Web UI

1. Click on Basic Settings->Preferences->General

2. In the "Call Waiting Tone Period" field, enter a time period, in seconds, that the call waiting tone will be audible on

an active call when another call comes in. Default is 0 seconds.

3. Whenenabled, thecallwaitingtoneplaysatregularintervalsfortheamountoftimesetforthisparameter. Forexample,

if set to “30” the call waiting tone plays every 30 seconds. When set to “0”, the call waiting tone is audible only once

on the active call.

4. Click Save Settings.

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Additional Features

Stuttered Dial Tone

You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone.

You can configure this feature using the Aastra Web UI.

Configuring Stuttered Dial Tone

Aastra Web UI

Use the following procedures to configure stuttered dial tone on the IP phone.

Note:

"Stuttered Dial Tone" is enabled by default.

1. Click on Basic Settings->Preferences->General.

2. The “Stuttered Dial Tone” field is enabled by default. To disable this field, uncheck the box.

3. Click Save Settings to save your settings.

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Additional Features

XML Beep Support

Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application

using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no

beep is heard when the XML application arrives to the phone.

If your System Administrator has set a value for this feature in a custom XML application or in the configuration files, the

value you set in the Aastra Web UI overrides the Administrator’s setting. Setting and saving the value in the Aastra Web UI

applies to the phone immediately.

Configuring XML Beep Support

Aastra Web UI

Use the following procedures to configure an XML beep on the IP phone.

Note:

"XML Beep Support" is enabled by default.

1. Click on Basic Settings->Preferences->General.

2. The "XML Beep Support" field is enabled by default. To disable this field, uncheck the box.

3. Click Save Settings.

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Additional Features

Call Hold Reminder During Active Calls

The IP phones allow you to enable or disable the ability for the phone to initiate a continuous reminder tone on the

active call when another call is on hold. For example, when this feature is enabled, and the call on Line 1 is on hold, and

then the you answer a call on Line 2 and stay on that line, a reminder tone is played in the active audio path on Line 2 to

remind you that there is still a call on hold on Line 1.

When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold.

You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.

Configuring “Call Hold Reminder During Active Calls”

Use the following procedure to configure “Call Hold Reminder During Active Calls” on the IP phone.

Note:

"Call Hold Reminder During Active Calls" is disabled by default.

Aastra Web UI

1. Click on Basic Settings->Preferences->General.

2. The “Call Hold Reminder During Active Calls” field is disabled by default. To enabled this field, check the box.

When this feature is enabled, a reminder tone is heard on the active call when another call is on hold. When disabled,

a ring splash is heard when the active call hangs up and there is still a call on hold.

3. Click Save Settings.

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Additional Features

Call Hold Reminder (on single hold)

In previous releases, the call hold reminder ring splash was triggered when you hung up a call and there was at least one

other call on hold. The reminder ring splash timer started only when the active call hung up and there was still another call

on hold.

On the IP phones, you can enable or disable a feature that would start the reminder ring splash timer as soon as you put a

call on hold (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash

periodically for the single call on hold. When disabled, no reminder ring splash is audible.

You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI.

Configuring “Call Hold Reminder”

Use the following procedure to configure “Call Hold Reminder” on the IP phone.

Note:

"Call Hold Reminder" is disabled by default.

Aastra Web UI

1. Click on Basic Settings->Preferences->General

2. The “Call Hold Reminder” field is disabled by default. To enabled this field, check the box.

When this feature is enabled, the reminder ring splash timer starts as soon as you put a call on hold (even when no

other calls are active on the phone).The phone initiates a reminder ring splash periodically for the single call on hold.

When disabled, no reminder ring splash is audible.

3. Click Save Settings.

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Additional Features

Status Scroll Delay

Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between

the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)"

field at the path Basic Settings->Preferences->General. The default time is 5 seconds for each message to display before

scrolling to the next message. You can increase or decrease this time as required. Setting and saving the value in the Aas-

tra Web UI applies to the phone immediately.

Configuring Status Scroll Delay

Aastra Web UI

Use the following procedures to specify a status scroll delay on the IP phone.

1. Click on Basic Settings->Preferences->General.

2. Enter a value in the "Status Scroll Delay (seconds)" field. Valid values are: 1 to 25 seconds. Default is 5 seconds.

3. Click Save Settings to save our changes.

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Additional Features

Incoming Call Interrupts Dialing

The 6735i has a feature you can enable or disable called "Incoming Call Interrupts Dialing". This feature is disabled by

default. If you are dialing out on your phone, and you receive an incoming call at the same time, the incoming call goes to

an available line and the LED blinks to let you know where the call was placed by the phone. If there is no line available to

take the call, a busy signal is sent to the caller. The LCD continues to display the number you were dialing.

If “Incoming Call Interrupts Dialing” is enabled, the incoming call interrupts your dialing sequence and displays to the

phone’s LCD for you to answer. You have a choice to ignore the incoming call. If you choose to answer the incoming call,

you can answer the call, finish the call, and then hang up. You can still go back to the original outgoing call and finish dial-

ing out.

You can enable or disable this parameter in the Aastra Web UI at the path Basic Settings->Preferences->General.

Notes:

1. On a 6735i, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or

press the Speaker Key.

2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick

up the call and perform transfer or conference as required.

Transfer/Conference Call Behavior

If you are dialing the phone to transfer or conference a call, and your phone receives an incoming call, your dialing is never

interrupted (regardless of whether the “Incoming Call Interrupts Dialing” is enabled or disabled). For Transfer and Con-

ference, the incoming calls always go to an available line (other than the one you are using for dialing) and the incoming

call’s line LED blinks. The LCD still displays your dialing screen.

Intercom Behavior

If “Incoming Call Interrupts Dialing” is enabled and you are dialing an outgoing Intercom call, the enabled interrupt set-

ting takes precedence over an enabled “Allow Barge In” setting. The incoming call interrupts your dialing on an outgoing

intercom call. On an incoming intercom call, the enabled “Allow Barge In” and “Auto-Answer” occurs while you are dial-

ing to transfer or conference the call. However, the incoming call goes to an available idle line, and the LED blinks while

you are dialing the second half of the conference or transfer.

If “Incoming Call Interrupts Dialing” is disabled, an incoming intercom goes to an available idle line and the LED blinks

for that line. The phone answers the call under all conditions.

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Additional Features

Configuring "Incoming Call Interrupts Dialing"

Aastra Web UI

Use the following procedures to configure "Incoming Call Interrupts Dialing" on the IP Phone.

Note:

"Incoming Call Interrupts Dialing" is disabled by default.

1. Click on Basic Settings->Preferences->General.

2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the

box). Default is disabled.

3. Click Save Settings to save your settings.

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Additional Features

Switch UI Focus to Ringing Line

You can configure a feature on the 6735i that controls the behavior of the phone when it receives an incoming call when it

is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone

switches focus to the ringing line to enable the user to see who is calling them. You can turn off this functionality so that

the phone stays focused on the connected call. You can do this using the Switch Focus to Ringing Line parameter in the

Aastra Web UI.

Configuring “Switch Focus to Ringing Line” Using the Aastra Web UI

Aastra Web UI

Use the following procedure to enable or disable the “Switch Focus to Ringing Line” using the Aastra Web UI.

Note:

"Switch Focus to Ringing Line" is enabled by default.

1. Click on Basic Settings->Preferences->General.

2. The “Switch Focus to Ringing Line” field is enabled by default. To disable this field, uncheck the box.

3. Click Save Settings to save your settings.

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Additional Features

Preferred Line and Preferred Line Timeout

The 6735i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on

your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go

off-hook to make another call, you pickup on the preferred line. You can enable the preferred line parameter using the

Aastra Web UI at the location, Basic Settings->Preferences->General. You can also set a preferred timeout parameter

that specifies the number of seconds it takes for the phone to switch back to the preferred line.

Note:

You can configure “Preferred Line” and “Preferred Line Timeout” using the Aastra Web UI only.

The following table provides the behavior of the preferred line focus feature with other features on the phone.

Phone Feature

call return

Preferred Line Behavior

The phone switches back to the focused line immediately after the call ends.

speed dial

The line is already specified when the speed dial is created. The phone switches

back immediately after the call ends.

conference

transfer

For incoming calls, the phone switches back immediately after the call ends.

For incoming or outgoing calls, the current behavior is that the same line used

to transfer the call does not change. For incoming calls, the phone switches

back immediately after the call transfers.

blf

The phone switches back immediately after the call ends.

park

voicemail

redial

dialing

For incomplete dialing on a non-preferred line, the focus does not change if

some digits are entered.

If no digits are entered or digits were cleared, the focus changes to preferred

line after the time out has passed without activities.

caller id

If the "Switch UI Focus To Ringing Line" parameter is disabled, the User is able to

see the Caller ID when the phone switches the focus to the ringing line.

factory default

Factory default and recovery mode clears the "preferred line" and "preferred

line timeout" parameters, and the phone operates in a non-preferred line

mode.

Notes:

1. If you specify a value of “0” for the preferred line parameter, it disables the preferred line focus feature.

2. If you specify a value of “0” for the preferred line timeout parameter, the phone returns the line to the preferred line

immediately.

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Additional Features

Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI

Aastra Web UI

Use the following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI.

1. Click on Basic Settings->Preferences->General.

2. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the

phone. Default is 1. Valid values are:

•

None (disables the preferred line focus feature)

1 to 9

For example, if you set the preferred line to “1”, when a call (incoming or outgoing) ends on the phone (on any line),

the phone switches focus back to Line 1.

3. In the “Preferred Line Timeout” field, enter the amount of time, in seconds, that the phone switches back to the

preferred line after a call (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line.

Default is 0. Valid values are:

•

0 to 999

4. Click Save Settings.

Goodbye Key Cancels Incoming Calls

The 6735i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming

calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming

Call" and is configurable via the Aastra Web UI.

If you enable this parameter, which is the default, pressing the Goodbye key rejects calls coming into the phone while you

are on an active call. When you disable this parameter, pressing the Goodbye key hangs up the active call.

If you disable this feature, and the phone receives another call when an active call is already present., the phone displays a

softkey 1 as “Answer” and softkey 2 as “Ignore”.

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Additional Features

Configuring Goodbye Key to Cancel Incoming Calls

Aastra Web UI

Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone.

Note:

"Goodbye Key Cancels Incoming Call" is enabled by default.

1. Click on Basic Settings->Preferences->General.

2. The "Goodbye Key Cancels Incoming Call" field is enabled by default. To disable this field, uncheck the box.

3. Click Save Settings to save your settings.

Using the Goodbye Key to Cancel Incoming Calls Feature

IP Phone UI

THEN

"Goodbye Key Cancels Incoming Call" is enabled

AND a second call comes in while you are on an active

call,

press the Goodbye key to reject the second incoming call.

"Goodbye Key Cancels Incoming Call" is disabled

press the Goodbye key to hang up on the active call so you

AND a second call comes in while you are on an active can answer the second incoming call.

call,

"Goodbye Key Cancels Incoming Call" is disabled

press the "Ignore" softkey to ignore the second incoming

AND a second call comes in while you are on an active call and remain on the active call

call,

press the "Answer" softkey to answer the second incom-

ing call.

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Additional Features

Message Waiting Indicator

You can configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all lines. For example, if you

configure the MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED

for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9).

You configure the MWI indicator using the Aastra Web UI.

Configuring Message Waiting Indicator

Aastra Web UI

Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.

Note:

"Message Waiting Indicator Line" parameter is set to ALL lines by default.

1. Click on Basic Settings->Preferences->General.

2. The "Message Waiting Indicator Line" field is set to ALL lines by default. If required, change the setting to a specific

line by selecting a line from the list. Valid values are All and lines 1 through 9.

3. Click Save Settings.

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Additional Features

Incoming Intercom Call Features

Incoming Intercom

By default, the IP phone allows incoming intercom calls to be automatically answered without having to set up an Icom

key on your phone. The phone automatically plays a warning tone when it receives an incoming intercom call. It also

mutes the microphone. If the intercom call comes into the phone while an active call is already present, the phone puts

the active call on hold and answers the intercom call.

You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame-

ters using the Aastra Web UI. The following table describes these features.

Incoming Intercom Features in Aastra

Description

Web UI

Microphone Mute

Auto Answer

Allows you to enable or disable the microphone on the IP phone for

Intercom calls made by the originating caller.

Allows you to enable or disable the IP phone to automatically answer

an Intercom call. If auto-answer is enabled on the IP phone, the

phone plays a tone (if "Play Warning Tone" is enabled) to alert the

user before answering the intercom call. If auto-answer is disabled,

the phone rejects the incoming intercom call and sends a busy signal

to the caller.

Your Administrator can set a time period delay before the phone

automatically answers. Contact your System Administrator for more

information.

Play Warning Tone

Allow Barge In

Allows you to enable or disable a warning tone to play when the

phone receives an incoming intercom call on an active line.

Allows you to enable or disable how the phone handles incoming

intercom calls while the phone is on an active call.

Microphone Mute

You can mute or unmute the microphone on the IP phone for intercom calls made by the originating caller. If you want

to mute the intercom call, you enable this feature. If you want to unmute (or hear the intercom call), you disable this fea-

ture. "Microphone Mute" is enabled by default.

Auto-Answer/Play Warning Tone

The auto-answer feature on the IP phone allows you to enable or disable automatic answering for an Intercom call. If

“Auto-Answer” is enabled, the phone automatically answers an incoming intercom call. If “Play Warning Tone” is also

enabled, the phone plays a tone to alert you before answering the intercom call. If “Auto-Answer” is disabled, the phone

rejects the incoming intercom call and sends a busy signal to the caller. "Auto-Answer" and "Play Warning Tone" are

enabled by default.

Note:

Your Administrator can set a time period delay before the phone automatically answers. Contact your System Admin-

istrator for more information.

Allow Barge In

You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call. The “Allow

Barge In” parameter controls this feature. When you enable the this parameter, which is the default value, an incoming

intercom call takes precedence over any active call, by placing the active call on hold and automatically answering the

intercom call. When you disable this parameter, and there is an active call, the phone treats an incoming intercom call

like a normal call and plays the call warning tone. "Allow Barge In" is enabled by default.

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Additional Features

Configuring Incoming Intercom Settings

Aastra Web UI

Use the following procedure to configure incoming intercom call settings on the IP phone.

1. Click on Basic Settings->Preferences->Incoming Intercom Settings.

2. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for

answering Intercom calls. To disable this field, uncheck the box.

Note:

If the Auto-Answer field is not checked (disabled), the phone rejects the incoming intercom call and sends a busy

signal to the caller.

3. The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls

made by the originating caller. To disable this field, uncheck the box.

4. The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone plays a warning tone

when it receives in incoming intercom call. To disable this field, uncheck the box.

5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an active call on hold

and answers the incoming Intercom call. To disable this field, uncheck the box.

6. Click Save Settings to save your settings.

Using Redial Key for “Last Number Redial”

The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out

from the phone. You can:

•

Press the REDIAL button twice to redial the last number dialed.

Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that dis-

plays on the screen.

The “last number redial” feature for the Redial key is static and is not configurable.

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Additional Features

Group RTP Paging

(receives RTP streams)

You can configure the phone to allow it to receive a Real Time Transport Protocol (RTP) stream from pre-configured mul-

ticast address(es) without involving SIP signaling. This is called Group Paging on the IP phones. You can specify up to 5

multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.

The 6735i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging”

message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.

The recipient can drop the incoming page if required. The recipient can also set Do Not Disturb (DND) to ignore any

incoming pages.

For incoming RTP multicasts, the ringing display is dependant on the setting for the “Allow Barge-In” parameter. (See

“Allow Barge In” on page 181.) If this parameter is disabled, and there is no other call on the phone, then the paging is

automatically played via the default audio device.

If there is an existing call on the phone, the call initially displays in the ringing state. The user has the option to

accept/ignore the call. If the “Allow Barge-In” parameter is enabled, the RTP multicast call barges in, and any existing

calls are put on hold.

If an RTP multicast session already exists on the phone, and the phone receives another incoming RTP multicast session,

the priority is given to the first multicast session and the second multicast session is ignored. The behavior for the incom-

ing calls in this case is also based on the setting for the “Allow Barge-in” parameter. The incoming call is handled as if

there were an existing call already on the phone.

Configuring Group RTP Paging

Aastra Web UI

Use the following procedure to configure RTP streaming on the receiving end for Paging applications using the Aastra

Web UI.

1. Click on Basic Settings->Preferences->Group Paging RTP Settings.

2. In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number on which the phone

listens for incoming multicast RTP packets.

Enter the IP address in dotted decimal format.

(for example, 239.0.1.15:10000,239.0.1.20:15000)

You can enter up to 5 listening multicast addresses.

If this field is blank, the Paging Listening capability is disabled on the phone.

Notes:

1. Recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.

2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the

“Allow Barge-In” parameter setting and the “Idling/On Call” state.

3. Click Save Settings.

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Additional Features

Shared Call Appearance (SCA) Call Bridging

Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is

the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones

with the same extension button by simply putting the call on hold at one phone and picking it up on the other. Status

LEDs light and flash in unison, allowing all people sharing the extension to see the status at a glance.

The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be

connected in a call with a third party.

Refer to the following example.

Phone 1

SCA phone 1 answers.

When 2 and 3 pickup,

1 can hangup.

Phone A calls the SCA number and

SCA phone 2 joins by

all the phones in the SCA enironment

pressing SCA line. When

Phone A

ring.

Phone 2

phone 1 hangs up, 2 is still

connected. Phone 2 can

press the line key to

put SCA call on hold

leaving 3 still connected

to 1.

SCA Environment

Phone 3

SCA phone 3 joins by

pressing SCA line. When

phone 1 hangs up, 3 is still

connected. Phone 3 can

press the line key to

put SCA call on hold

leaving 2 still connected

to 1.

Note: A user can place a call on hold while in an SCA bridged call, by pressing the SCA line key.

Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing the

SCA line key. Phone 2 and 3 display the call they are bridging into on the LCD of the phones. Existing SCA parties in a

bridge or one-to-one call hear an audible beep when another party has joined the call.

Note:

Your Administrator must enable/disable the beep on the server-side.

If a phone is configured for SCA bridging and it attempts to join a call, but the account on the server does not have this

functionality enabled, an error message displays to the LCD on the phone.

The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if

required. Contact your System Administrator for more information.

Keys States and LED Behavior

There are two call states on the phones that support SCA bridging:

•

Bridge-active - A bridged call is in progress

Bridge-held - The 3rd-party (i.e., non-SCA party) in the bridge is on hold.

The following tables provide the key states and LED behavior in an SCA bridge call for users involved in an SCA call and

users not involved in the SCA call.

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Additional Features

Line Keys and Idle Screens

State

Call LED

Call Caller ID

N/A

Non-Call LED

Off

Non-Call Caller ID

Idle

N/A

Seized

Solid Green

None

Solid Red

None

Progressing (outgoing call)

Alerting (incoming call)

Active

Green

Called Part7

N/A

Blinking Unselected Red

Solid Green

Far-end

Solid Red

Far-end

Held

Slow Flashing Green

Solid Green

Slow Flashing Red

Solid Red

Hold private

Bridge-active

Bridge-held

Solid Red

Slow Flashing Green

Solid Red

Softkey Line Keys

State

Call Icon

Call LED

Non-Call Icon

Small circle

Sold Circle

N/A

Non-Call LED

None

Idle

Small circle

None

Seized

N/A

Solid Red

N/A

Progressing (outgoing call)

Alerting (incoming call)

Active

Empty circle

Solid Red

Empty blinking circle

Empty circle

Flashing Red

Solid Red

Sold Circle

Sold Reverse Circle

Sold Circle

Solid Red

Slow Flashing Red

Solid Red

Held

Reverse empty blinking circle

Empty circle

Slow Flashing Red

Solid Red

Hold private

Bridge-active

Bridge-held

Reverse empty blinking circle

Slow Flashing Red

Programmable Line Keys

State

Call Icon

Call LED

Non-Call Icon

Small circle

Sold Circle

N/A

Non-Call LED

None

Idle

Small circle

None

Seized

N/A

Solid Red

N/A

Progressing (outgoing call)

Alerting (incoming call)

Active

Empty circle

Solid Red

Empty blinking circle

Empty circle

Flashing Red

Solid Red

Sold Circle

Sold Reverse Circle

Sold Circle

Solid Red

Slow Flashing Red

Solid Red

Held

Reverse empty blinking circle

Empty circle

Slow Flashing Red

Solid Red

Hold private

Bridge-active

Bridge-held

Reverse empty blinking circle

Slow Flashing Red

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Additional Features

Line key Phone Behavior

State

Call Line Key Pressed

N/A

Non-Call Line Key Pressed

Idle

Attempt to seize the line

Seized

Hang up

answer

Ignore

N/A

Progressing

Alerting

Active

Hold

Bridge

Ignore

Bridge

Held

Retrieve

Hold

Hold private

Bridge-active

Bridge-held

Retrieve

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Available Features Enabled by Administrators

There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone. Those

features are described in this section. Contact your System Administrator for more information.

Outgoing Intercom Calls

If your System Administrator configures the outgoing intercom feature on your phone, pressing the Icom button allows

your phone to find an available line and place an intercom call to a recipient. To use this feature, you must configure an

intercom key on your phone. For more information about configuring and using an Icom key, see “Intercom Key” on

page 108.

Missed Call Summary Subscription

A feature on the IP phones allows missed calls that have been redirected by the server, to be incremented in the missed

calls indicator on the phone it was initially directed to. This feature is called the Missed Call Summary Subscription and

can be configured by your System Administrator. For this feature to work, you must configure voicemail on the phone

that the call was initially directed to.

For example, phones A, B, and C are connected to the server. Your Administrator configures the server to direct calls com-

ing into phone B (which has voicemail configured) to be forwarded to phone C. When phone A calls phone B, the server

forwards the call to phone C. With the Missed Call Summary Subscription enabled, phone B receives notification from

the server that the call was forwarded and the missed calls indicator is incremented on phone B. See the illustration

below.

Phone A

Phone C

B fowards call to C

A calls B

Phone B

Missed calls indicator increments on phone B.

: Voicemail must be configured on phone B.

Note:

Your System Administrator can configure the Missed Call Summary Subscription feature on a global or per-line basis.

Customizable Callers List Key and Services Key

The 6735i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI

that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Serv-

ices key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service. These services replace the

standard functions of the Callers List key and Services key. Contact your System Administrator for more information.

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Available Features Enabled by Administrators

Autodial (Hotline and Warmline)

Your System Administrator can configure an autodial feature on your phone. If autodial is enabled, the phone automati-

cally dials a preconfigured number whenever it is off-hook. Depending on the configuration specified by your Administra-

tor, the Autodial functions as either a “hotline”, or as a “warmline,” as follows:

•

Hotline: The IP phone immediately dials a preconfigured number when you lift the handset.

Warmline: The IP phone waits for a specified amount of time after you lift the handset before dialing a preconfigured

number. If you do not dial a number within the time allotted, then the IP phone begins to dial the number.

The Autodial feature is available on a global or per-line basis. Contact your System Administrator for more information.

Notes:

1. Any speed dial numbers that you configure on your IP phone are not affected by autodial settings.

2. If Autodial is configured on your phone, any lines that function as hotlines do not accept conference calls, transferred

calls, and/or intercom calls.

Centralized Conferencing

The 6735i supports centralized conferencing for Sylantro and Broadsoft servers. This feature provides centralized confer-

encing on the SIP server (versus localized, on the phone). Your System Administrator must enable this feature on your

phone before you can use centralized conferencing.

Centralized Conferencing allows you to perform the following:

•

Conference two active calls together into a conference call.

When on an active conference call, invite another party into the call.

Create simultaneous conference calls on the same IP phone (Sylantro servers only). For example, a user at extension

2005 could create two conferences, and put one conference on hold while conversing with the other party:

– Line 1: conference together extensions 2005, 2010, and 2020.

– Line 2: conference together extensions 2005, 2011 and 2021.

•

Disconnect from an active conference call while allowing the other callers to remain connected.

Add unlimited number of users to a conference (dependent on the limitations of the server).

Join two active calls together into a conference.

Join incoming or outgoing active calls to any existing conference.

Reference

For more information about using Centralized Conferencing, see “Centralized Conferencing (for Sylantro and Broadsoft

Servers)” on page 126.

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Available Features Enabled by Administrators

Answer and Ignore Softkeys for XML Applications

If you are accessing XML applications on your phone and a call comes in, your System Administrator can create "Answer"

and "Ignore" keys that you can use to either answer the incoming call, or ignore it.

John Smith

An XML application can

display here while a call

is coming in.

- Answer

- Ignore

When the ³Ignore Answer 4 line displays, you can press the Right Arrow key (Answer) to answer the incoming call

without disturbing the current XML application. When you answer the call, the ³Ignore Answer 4 line disappears from

the LCD. Pressing the Left Arrow key (Ignore) ignores the incoming call without disturbing the current XML application.

Contact your System Administrator for more information.

XML Softkey for Special Characters in XML Applications

When using XML applications that require you to enter information such as Email addresses, that require special symbols

(for example, the "@" symbol), your System Administrator can create an XML softkey to access these symbols. Pressing

the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the

symbol you need. Contact your System Administrator for more information.

Playing a WAV File On Your Phone

If enabled by your Administrator, the 6735i IP Phone can play a WAV file. A WAV file is an audio file format standard for

storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.

A WAV file is streamed to the phone using the HTTP protocol.

The WAV feature supports the following:

•

Streaming of the WAV file to allow it to be locally played

Allows you to abort the audio streaming by pressing the Goodbye key on the phone

Supports the HTTP file download protocol

Supports the aLaw and uLaw codecs

Plays the WAV file only if the phone is idle

WAV audio file starts only when 4 seconds of the audio data (or the complete file) has been accumulated

Follows the standard phone behavior of speaker/head set/hand set

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Available Features Enabled by Administrators

IP Phone UI Screen During WAV Streaming

The 6735i screen displays the following during WAV streaming.

Streaming

00:10

To abort the WAV streaming, press any of the following:

•

Goodbye key

Drop softkey

You can also place the handset (if in use) on hook.

Using the Keypad During Active XML Applications

If enabled by your Administrator, the 6735i IP Phone can allow you to continue using your keypad keys during active XML

applications on your phone. This feature is applicable only when your phone is in the connected state. By default, the

phone suppresses dialpad events when an XML object is in focus, so your Administrators must enable the keypad to be

used during active XML applications. Contact your System Administrator for more information.

Key Redirection

Conference, Transfer, Redial, Intercom Keys and Voicemail Option

If enabled by your Administrator, the Conference, Transfer, Redial, and Intercom keys, as well as the Voicemail option, can

be redirected to XML scripts.This allows the server to provide the phone with Redial, Transfer (Xfer), Conference (Conf),

and Intercom (Icom) key features, and the Voicemail option feature, rather then accessing them from the phone-side. By

default, the server-side keys function the same as the phone-side key features.

Notes:

1. Key remapping takes precedence over redirecting.

2. Disabling the redial, conference, or transfer features on the phone also disables the redirection of these keys.

Contact your System Administrator for more information about this feature.

Options Key

If enabled by your Administrator, the Services Menu on the 6735i IP Phone can be redirected to an XML script. This allows

the server to provide the phone with available options, rather then accessing them from the phone-side. You access the

XML script by selecting the Services Menu. You can still access the Services Menu from the phone-side by pressing and

holding the Options key to display the phone-side Services Menu.

IMPORTANT NOTES

•

If no Options URI script is configured, the local Options Menu on the phone displays as normal.

If you configure password access to the Options Menu, this password is required when accessing the local Option

Menu, but is not required for the Options Key redirection feature.

•

Pressing the Options Menu for redirection from the server does not interfere with normal operations of the phone (for

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Available Features Enabled by Administrators

example, pressing the options menu when on a call does not affect the call).

•

If the phone is locked, you must unlock the phone before accessing the Options Menu redirect feature. After pressing

the Options Key, the phone displays a screen that allows you to unlock the phone before continuing.

On the 6735i, the redirection feature works after selecting the Services Menu. To display the original Options Menu,

press and hold the Options key.

Contact your System Administrator for more information about this feature.

XML Applications and Off-Hook Interaction

If enabled by your Administrator, the 6735i can be prevented from going into the off-hook/dialing state when the hand-

set is off-hook and the call ends. This feature is disabled by default and must be enabled by your Administrator. The disa-

bled behavior is as follows:

You are in a call using the handset and the phone displays an XML application. The far-end terminates the call, and a new

XML application gets pushed/pulled onto the display. Since the handset is off-hook and in idle mode, the "offhook idle

timer" starts. When this timer expires, the phone applies dial tone and moves to the off-hook/dialing state, which then

destroys the XML application that was being displayed.

Contact your System Administrator for more information about this feature.

XML Override for a Locked Phone

The 6735i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This

feature also allows you to still use programmable keys/softkeys/expansion module keys applicable to the XML applica-

tion even though the phone is locked. However, any keys NOT associated with the XML application cannot be used when

the phone is locked.

Also, XML Get Requests override the locked feature on the phone so that any softkey or programmable key pressed by

the user that initiates a Get Request, continues to get sent.

Only a System Administrator can configure the feature of "XML override for a locked phone:":

RTP Recording and Simultaneous Playing

The IP Phones now allow for Real-Time Transport Protocol (RTP) recording and simultaneous playing of an audio file via

XML commands created by your Administrator. The RTP and multicast RTP commands allow the phone to send/receive

an RTP stream to/from given multicast/unicast addresses (without involving SIP signaling).

Notes:

1. When an RTP stream is being sent with RTP recording and simultaneous playing (mix), the IP Phone LCD displays an

icon with an ‘m’ on top to indicate that a mixed RTP stream is being sent.

2 .When RTP stream is being received with RTP recording and simultaneous playing (mix), you can use the volume con-

trols on the IP phone to adjust the volume (increase or decrease) to your specifications.

Contact your System Administrator for more information about this feature.

“Hold” Feature Enhancement (for Broadsoft Servers)

The Hold feature allows you to put an active call on “hold,” then retrieve the call later. This enhancement is intended for IP

phones operating with servers that support RFC3264 (for example, Broadsoft). If a server does not support RFC3264,

then the IP phones do not use RFC3264 functionality.

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Available Features Enabled by Administrators

Authentication Support for HTTP/HTTPS Download Methods Used with

Broadsoft Client Management System (CMS)

If enabled by an Administrator, the 6735i has authentication support when using HTTP or HTTPS as download protocols

(as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays. Pressing the

be up to 20 characters. A System Administrator can optionally configure a Domain Name to be used as the Username (e.g.

[email protected]). A user can navigate the screen using the navigation keys (arrow keys) on the phone. The screen

provides a SUBMIT key for submission of the field information, and a CANCEL key for exiting the login screen. Appropriate

messages display if the phone reaches a timeout while trying to connect to the server, or if a Username or Password are

incorrect.

Once the login information for a specific user is entered and accepted by the server, the phone reboots and downloads the

user profile.

IP Phone UI when Broadsoft CMS is Enabled

When the Broadsoft CMS feature is enabled on the IP Phone, the following screens display:

Username/Password Screen

471348471

Please Enter:

Tues Jan1 10:00am

Username:

Password:

Cancel -

Submit -

- Backspace

- abc...

Diverting Calls from Your Phone

Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone

if required.

When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone displays

the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at

the new destination, the Caller ID of the original call destination displays.

Call Diversion Example

Tim calls Mark at x400.

Mark’s phone is busy.

Mark’s phone diverts the incoming call to another destination (Roger @ x 464).

Tim’s phone displays name and extension of where the call is being diverted to and reason for diverting the

call. The screen scrolls between Screen 1 and Screen 2.

Roger’s phone accepts the call and displays the name and number of the phone the incoming call (Tim) and

the name (or number) of the original destination (Mark). The screens scroll between Screen 1 and Screen 2.

See examples of the phones’ LCD below.

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Available Features Enabled by Administrators

The diversion LCD screens scroll every 3 seconds.

Roger’s Phone @ x464

Tim’s Phone @ x462

diverted to

Roger @ 464 receives the incoming call from Tim

divertted from Mark

Tim @ 463 calls Mark’s phone which is busy

and diverts to Roger.

464

462

Tim

462

Via:

Roger

464

Diverting:

User-Busy

Mark

- Answer

- Ignore

- Answer

- Ignore

- Cancel

- Conf

- Xfer

- Cancel

- Conf

- Xfer

More -

8 and 11-Line LCD Display

8 and 11--Line LCD Display

To enable this call diverting feature, contact your System Administrator.

Display of Call Destination Information

By default, your phone displays call destination information if your phone is configured to forward calls to other destina-

tions. The call destination information displays on multiple screens that scroll every 3 seconds. The following example

shows call destination information on the 6735i IP Phone.

Call Destination Information

3456 Alice

To:

Bob

0409123456

Alice One

- Answer

- Ignore

- Answer

- Ignore

6735i IP Phone

Since Call Diversion is enabled on the phone by default, the following example shows the behavior when call destination

is also enabled.

3456 Alice

To:

Via:

Bob

0409123456

Alice One

Tim Horton

- Answer

- Ignore

- Answer

- Ignore

- Answer

- Ignore

Page 1

Caller Info

Page 2

Call Destination

Page 3

Call Diversion

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Notes:

When both call diversion and call destination are enabled, the information displays to the phone’s screens in the fol-

lowing order:

Screen 1 Caller info

Screen 2 Call destination

Screen 3 Call diversion

If your phone does not display call destination information, your System Administrator may have disabled this feature.

Contact your System Administrator for more information.

Indication of Terminated Calls

An Administrator can configure your phone to display a disconnected screen (“Call Terminated”) when the far-end

hangs up. An audible busy signal is also heard on the phone. The configuration of this feature can also include the maxi-

mum time interval that the busy signal is audible. Contact your System Administrator for more information.

6735i

Call Terminated

The following is the call terminated screen that displays on the 6735i if this feature is enabled on your phone:

THEN

1 line active and far-end disconnects,

the line in focus:

displays disconnected screen.

plays busy tone.

displays "Call Terminated" message on the screen.

the line not in focus:

plays busy tone.

2 or more lines active, and far-end disconnects,

the line in focus:

displays disconnected screen.

plays busy tone.

displays "Call Terminated" message on the screen for 5 seconds.

When 5 second times out:

the busy tone stops

the disconnected screen disappears.

2 or more lines active, and a line NOT in focus is disconnected no busy tone plays

by the far-end,

no disconnected screen displays

no “Call Terminated” message displays

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Available Features Enabled by Administrators

THEN

An incoming call comes in on the line in focus that has a discon- the line in focus with no calls on hold:

nected screen displaying,

displays a ringing screen

the line in focus WITH calls on hold:

flashes its’ Line LED

An incoming call comes in on another line (NOT in focus), and the disconnected screen no longer displays on the line in focus.

the disconnected screen is displaying on the line in focus,

A phone application is NOT in focus,

busy tone plays

no disconnected screen displays

When the phone application in focus on screen stops:

busy tone plays

disconnected screen displays

Note:

This “indication of terminated calls” feature does not affect parked calls on the phone or the conference call feature.

The following procedure describes how to handle the disconnected screens on your phone.

IP Phone UI

For all phones:

•

Press the Goodbye

key.

The busy tone stops and the disconnected screen no longer displays.

Select any Line key.

The busy tone stops and the disconnected screen no longer displays.

A dial screen displays.

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Model M670i and M675i Expansion Modules

The 6735i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to pro-

vide additional softkeys.

The 6735i phone supports up to 3 expansion modules (either M675i or M670i) when powered via an optional power

adapter. When using a PoE power source, 1 expansion module is supported.

Model M670i

The M670i provides 18 softkeys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating

call status. The M670i provides a paper label for convenient key labeling.

Model M675i

The M675i provides 10 softkeys in each column (totaling 20 keys) on the keypad. The M675i also provides 3 keys at the

bottom left of the unit. These keys represent "Page 1", "Page 2", and "Page 3" of the LCD display. The M675i has 20 keys

available on each page (totaling 60 softkeys). Each key provides an LED for indicating call status. The M675i provides an

LCD for displaying key labels.

Reference

For more information about using the M675i with your phone, see “Using the Expansion Modules” on page 198.

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Model M670i and M675i Expansion Modules

The Expansion Module keys support the following functions:

None

Pickup

Line

Last Call Return (lcr)

Call Forward

BLF/Xfer

Speed Dial

Do Not Disturb (DND)

Busy Lamp Field (BLF)

BLF List

Speed Dial/Xfer

Speed Dial/Conf

Directory

Auto Call Distribution (ACD)

Directed Call Pickup

Callers List

Extensible Markup Language Incom (Intercom)

(XML)

Flash

Services

Phone Lock

Paging

Sprecode

Park

Empty

You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expan-

sion Module is attached to the 6735i IP Phone.

Reference

For more information about configuring the expansion module keys with these functions, see the “Softkeys and Pro-

grammable Keys” on page 54.

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Model M670i and M675i Expansion Modules

Using the Expansion Modules

M670i Expansion Module

After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper

labels provided with the Expansion Module. Press the softkey you want to use when applicable.

Softkeys

Lock Phone

BLF Key

Office (speeddial)

M675i Expansion Module

The M675i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Mod-

ule allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on

each page:

Page 1 "List 1" and "List 2"

Page 2 "List 3" and "List 4"

Page 3 "List 5" and "List 6"

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Model M670i and M675i Expansion Modules

List 1

Lock/Unlock

List 2

Softkeys

BLF 200

Home (speeddial)

(Press for page 1)

(Press for page 2)

(Press for page 3)

Function Keys

Page 1 Screen

List 5

List 6

List 3

List 4

Page 2 Screen

Page 3 Screen

To use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press

the applicable softkey.

Note:

Your System Administrator can customize the headings on each M675i Expansion Module screen. Contact your System

Administrator for more information.

References

For more information about configuring softkeys, see Softkeys and Programmable Keys on page 54.

For more information about installing M670i and M675i modules on your phone, see the

Aastra 6735i SIP IP Phone Installation Guide.

Press-and-Hold to Create a Speed Dial Key

You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure

a speed dial key on the phone.

For a procedure on creating a speed dial key, see “Press-and-Hold to Create a Speed Dial (applicable to programmable

keys, softkeys, keypad keys, expansion module keys)” on page 62.

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Troubleshooting Solutions

Why is my display blank?

Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can

obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet

locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6735i Installation Guide

for details.

Why is my speakerphone not working?

If you press the

button and the speaker light flashes and you do not hear dial tone through the speaker phone, the

a second time and if the light

Set Audio option in the phone’s Options list has been set up for headset use. Press

goes out, the phone has been set up to be used only with a headset or handset. If the light stays on steady and you hear

dial tone, the phone has been set up so that you can alternate between the speakerphone and the headset by pressing

. See the section “Set Audio” on page 31 for instructions on how to change the Set Audio option.

Why can’t I get a dial tone?

Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer

to the “Installation and Setup” section in the Aastra 6735i Installation Guide provided with your phone.

Why doesn’t my phone ring?

Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the

volume button when the phone is on-hook and idle. For more information, refer to the “Adjusting Volume section” in the

Aastra 6735i Installation Guide provided with your phone.

Why is the light not coming on with a new Voice Mail Message?

Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with

your System Administrator for more information.

Why is my handset not working?

Check to ensure that the handset cord is fully connected to both the phone and handset. See the section “Connecting a

Handset or Headset” in the Aastra 6735i Installation Guide for information.

What are services, and how do I use them?

Services on the IP phone include:

•

XML Applications

Callers List

Directory List

Voicemail

See the section, “Services Key” on page 102 more information about the options available under "Services".

How do I find the IP address of my phone?

Instructions on where to find the IP address of your phone can be found in this guide in the section, “Finding Your Phone’s

IP Address” on page 21.

Why does my phone display the “No Service” message?

The phone displays the “No Service” message if the SIP settings have not been set up correctly.

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Troubleshooting Solutions

Contact your System Administrator for more information.

How do I change my user password?

You can change the user password from the IP phone UI or the Aastra Web UI.

IP Phone UI

1. Press

on the phone to enter the Options List.

^{2. Select User Password and press Enter}.

3. Enter the current user password and press Enter.

4. Enter the new user password and press Enter.

5. Re-enter the new user password and press Enter.

A message, "Password Changed" displays on the screen.

Aastra Web UI

1. Click on Operation->User Password.

2. In the "Current Password" field, enter the current user password.

Note:

By default, the user name is “user” (not case sensitive) and the password field is left blank. If you have forgotten your

password, contact your System Administrator for assistance.

3. In the "New Password" field, enter the new user password.

4. In the "Password Confirm" field, enter the new user password again.

5. Click Save Settings.

For information about changing your password, see “User Password” on page 48.

Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption

process has failed.

Report this error to your System Administrator.

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Troubleshooting Solutions

How do I restart the IP phone?

IP Phone UI

1. Press the

button on the phone to enter the Option List.

2. Use the 2 key to scroll down the list of options to Phone Status and press the 4 key to select.

3. Press the 2 key to scroll to the Restart Phone option.

4. Press the 4 key to confirm and restart the phone. If you do not wish to restart your phone, press the 3 key to cancel.

Note:

Your phone is out of service temporarily during the restart and downloading process.

Aastra Web UI

1. Click on Operation->Reset.

2. Click Reset.

3. Click OK at the confirmation prompt.

How do I lock my phone?

You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the fol-

lowing:

•

At the path Options->Phone Lock on the IP Phone UI.

At the path Operations->Phone Lock on the Aastra Web UI.

At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Pag-

ing Key (Sends the RTP Stream)” on page 110.

Use the following procedures to lock an IP phone and prevent it from being used or configured.

IP Phone UI

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Troubleshooting Solutions

Lock the Phone

1. Press

on the phone to enter the Options List.

2. Select Phone Lock and press Enter.

3. Press 4 to set the phone to lock.

4. Press

on the phone.

The following message displays:

"Phone is locked".

Unlock the Phone

1. Press

on the phone to enter the Options List.

2. Enter your user password and press Enter.

The phone unlocks

Aastra Web UI

Lock the Phone

1. Click on Operation->Phone Lock.

2. In the "Lock the Phone?" field, click Lock.

The phone locks dynamically and displays the following message:

"Phone is locked".

Unlock the Phone

1. Click on Operation->Phone Lock.

2. In the "Unlock the Phone?" field, click Unlock.

The phone unlocks dynamically and displays the following message:

"Phone is unlocked".

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Limited Warranty

Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of orig-

inal purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either

repair or replace the telephone set at no charge, if returned within the warranty period.

If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it

is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color. If

it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the pro-

visions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from

the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original war-

ranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for

warranty repairs.

Exclusions

Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone

company. This warranty does not extend to damage to products resulting from improper installation or operation, altera-

tion, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your posses-

sion.

Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage

or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in

combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the

person in the case of telephones used or bought for use primarily for personal, family or household purposes.

This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the

warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied,

including warranties or fitness for particular purpose and merchantability.

Warranty Repair Services

Should the set fail during the warranty period;

• In North America, please call 1-800-574-1611 for further information.

• Outside North America, contact your sales representative for return instructions.

You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present

proof of purchase.

After Warranty Service

Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your

Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For fur-

ther information and shipping instructions;

• In North America, contact our service information number: 1-800-574-1611.

• Outside h America, contact your sales representative.

Note:

Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally

authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.

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Appendix A - Time Zone Codes

The following table identifies the time zone name and time zone code to use on the IP phone.

Time Zone Name/Time Zone Code Table

Time Zone Name

Time Zone Code

AD-Andorra

AE - Dubai

AG-Antigua

AI-Anguilla

AL-Tirane

AN-Curacao

AR-Buenos Aires

AS-Pago Pago

AT-Vienna

AU-Lord Howe

AU-Tasmania

AU-Melbourne

AU-Sydney

AU-Broken Hill

AU-Brisbane

AU-Lindeman

AU-Adelaide

AU-Darwin

AU-Perth

CET

GST

AST

CET

AST

ART

BST

CET

LHS

EST

CST

EST

CST

WST

AST

AZT

AW-Aruba

AZ - Baku

BA-Sarajevo

BB-Barbados

BE-Brussels

BG-Sofia

BM-Bermuda

BO-La Paz

BR-Noronha

BR-Belem

BR-Fortaleza

BR-Recife

BR-Araguaina

BR-Maceio

BR-Sao Paulo

BR-Cuiaba

BR-Porto Velho

BR-Boa Vista

BR-Manaus

BR-Eirunepe

BR-Rio Branco

BS-Nassau

EET

AST

CET

EET

AST

BOT

FNT

BRT

BRS

BRT

BRS

AMS

AMT

ACT

EST

BY-Minsk

BZ-Belize

EET

CST

A-1

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Appendix A - Time Zone Codes

Time Zone Name

Time Zone Code

CA-Newfoundland

CA-Atlantic

CA-Eastern

CA-Saskatchewan

CA-Central

CA-Mountain

CA-Pacific

CA-Yukon

CH-Zurich

CK-Rarotonga

CL-Santiago

CL-Easter

NST

AST

EST

CST

MST

PST

CET

CKS

CLS

EAS

CST

COS

CST

EES

CET

CN-China

CO-Bogota

CR-Costa Rica

CU-Havana

CY-Nicosia

CZ-Prague

DE-Berlin

CET

AST

DK-Copenhagen

DM-Dominica

DO-Santo Domingo

EE-Tallinn

ES-Madrid

ES-Canary

EET

CET

WET

FI-Helsinki

FJ-Fiji

FK-Stanley

FO-Faeroe

FR-Paris

EET

NZT

FKS

WET

CET

GB-London

GB-Belfast

GD-Grenada

GE - Tbilisi

GF-Cayenne

GI-Gibraltar

GP-Guadeloupe

GR-Athens

GMT

AST

GET

GFT

CET

AST

EET

GS-South Georgia

GT-Guatemala

GU-Guam

GST

CST

GYT

GY-Guyana

HK-Hong Kong

HN-Tegucigalpa

HR-Zagreb

HT-Port-au-Prince

HU-Budapest

HKS

CST

CET

EST

CET

IE-Dublin

IS-Reykjavik

IT-Rome

GMT

CET

JM-Jamaica

JP-Tokyo

EST

JST

KY-Cayman

EST

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Appendix A - Time Zone Codes

Time Zone Name

Time Zone Code

LC-St Lucia

LI-Vaduz

LT-Vilnius

LU-Luxembourg

LV-Riga

AST

CET

EET

CET

EET

MC-Monaco

MD-Chisinau

MK-Skopje

MQ-Martinique

MS-Montserrat

MT-Malta

MU - Mauritius

MX-Mexico City

MX-Cancun

CET

EET

CET

AST

CET

MUT

CST

MST

PST

MX-Merida

MX-Monterrey

MX-Mazatlan

MX-Chihuahua

MX-Hermosillo

MX-Tijuana

NI-Managua

NL-Amsterdam

NO-Oslo

NR-Nauru

NU-Niue

CST

CET

NRT

NUT

NZS

CHA

NZ-Auckland

NZ-Chatham

OM - Muscat

GST

PA-Panama

PE-Lima

PL-Warsaw

PR-Puerto Rico

PT-Lisbon

PT-Madeira

PT-Azores

PY-Asuncion

EST

PES

CET

AST

WET

AZO

PYS

RO-Bucharest

RU-Kaliningrad

RU-Moscow

RU-Samara

RU-Yekaterinburg

RU-Omsk

RU-Novosibirsk

RU-Krasnoyarsk

RU-Irkutsk

EET

MSK

SAM

YEK

OMS

NOV

KRA

IRK

RU-Yakutsk

YAK

VLA

SAK

MAG

PET

RU-Vladivostok

RU-Sakhalin

RU-Magadan

RU-Kamchatka

RU-Anadyr

ANA

SE-Stockholm

SG-Singapore

SI-Ljubljana

SK-Bratislava

SM-San Marino

SR-Paramaribo

SV-El Salvador

CET

SGT

CET

SRT

CST

A-3

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Appendix A - Time Zone Codes

Time Zone Name

Time Zone Code

TR-Istanbul

TT-Port of Spain

TW-Taipei

EET

AST

CST

UA-Kiev

EET

EST

CST

MST

PST

AKS

HAS

HST

UYS

US-Eastern

US-Central

US-Mountain

US-Pacific

US-Alaska

US-Aleutian

US-Hawaii

UY-Montevideo

VA-Vatican

CET

YU-Belgrade

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Index

contrast level, setting .............................................................................................27

Numerics

6735i

additional features of ...................................................................................164

features of .............................................................................................................1

line settings ....................................................................................................... 53

making calls .....................................................................................................116

requirements of ...................................................................................................2

DCP key ........................................................................................................................79

deleting a key ......................................................................................................... 115

dial plan, emergency ..............................................................................................52

dial tones, stuttered ............................................................................................. 169

dialing

pre-dialling a number .................................................................................. 116

dialing a number ................................................................................................... 116

dialpad, live ................................................................................................................29

Directory key ........................................................................................................... 104

directory key, softkey for .................................................................................... 105

directory list ............................................................................................................ 130

adding and editing entries ........................................................................ 131

arranging entries ........................................................................................... 134

deleting numbers and labels for an entry ............................................ 135

downloading to PC ....................................................................................... 138

limitations for ................................................................................................. 131

scrolling multiple screens .......................................................................... 133

sorting ............................................................................................................... 131

using .................................................................................................................. 139

diverting calls ......................................................................................................... 192

DND key .......................................................................................................................69

DND, enabling/disabling .......................................................................... 145, 149

do not disturb, setting softkey for .....................................................................70

documentation ........................................................................................................... 1

DTMF digits, displaying ...................................................................................... 166

DTMF, suppressing playback ............................................................................ 164

Aastra Web UI

Basic Settings parameters ............................................................................ 19

Operaton parameters ..................................................................................... 18

phone status ...................................................................................................... 18

about this guide ..........................................................................................................1

account configuration .........................................................................................145

ACD key ....................................................................................................................... 75

Additional .................................................................................................................164

allow barge-in, for intercom ..............................................................................181

answering incoming calls ...................................................................................121

auto-answer, for intercom ..................................................................................181

autodial (hotline and warmline) ......................................................................188

backlight, setting ..................................................................................................... 28

bad encrypted config ..........................................................................................201

BLF key ........................................................................................................................ 71

BLF List key ................................................................................................................. 72

BLF List, setting softkey for .................................................................................. 73

BLF, setting softkey for .......................................................................................... 71

BLF/Xfer ....................................................................................................................... 96

BLF/Xfer key ............................................................................................................... 96

BLF/Xfer, softkeys for ............................................................................97, 99, 100

emergency dial plan, defining ............................................................................52

Empty key ................................................................................................................ 114

empty key, softkey for ............................................................................... 113, 114

expansion module, M670i and M675i ........................................................... 196

expansion module, M675i ................................................................................. 196

call destination, displaying ................................................................................193

Call Forward key ...................................................................................................... 95

call forwarding, softkeys for ................................................................................ 95

call hold reminder .................................................................................................172

call hold reminder during active calls ............................................................171

call waiting tone ....................................................................................................167

call waiting tone period ......................................................................................168

callers list ..................................................................................................................140

deleting entries in .........................................................................................143

downloading to phone .....................................................................139, 144

editing ...............................................................................................................142

using ...................................................................................................................141

using on phone ..............................................................................................141

Callers List key ........................................................................................................106

callers list key, customizable .............................................................................187

callers list, softkey for ...........................................................................................107

calls

Flash key ......................................................................................................................89

GCP key ........................................................................................................................79

getting started ............................................................................................................ 3

Goodbye key cancels incoming call ............................................................... 178

configuring ...................................................................................................... 179

using .................................................................................................................. 179

group RTP paging ................................................................................................. 183

handling calls ......................................................................................................... 122

headset mic ............................................................................................................. 117

headset mode ...........................................................................................................31

headset, using ........................................................................................................ 117

headset/speaker mode ..........................................................................................31

held calls, retrieving ............................................................................................. 123

hold, automatic ..................................................................................................... 123

hold, feature enhancement for ........................................................................ 191

receiving ...........................................................................................................121

calls, ending .............................................................................................................129

calls, transferring ...................................................................................................123

conferencing

ending ...............................................................................................................129

transfer remaining parties ..........................................................................129

conferencing calls .................................................................................................125

conferencing, centralized ...................................................................................188

idle screen ..................................................................................................................... 6

Index-1

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Index

incoming call interrupts dialing .......................................................................174

Indication of transferred calls ...........................................................................124

installation and setup, 9122i ..................................................................................2

intercom calls

incoming call features .................................................................................1 81

Intercom key ...........................................................................................................108

Intercom key, softkey for ....................................................................................108

intercom, outgoing calls using .........................................................................187

Intercom, using ......................................................................................................118

Introduction .................................................................................................................1

IP address, finding ..................................................................................21, 22, 200

multiple line call appearances ............................................................................53

network disconnected ............................................................................................. 5

no service ................................................................................................................. 200

None key .................................................................................................................. 113

on-hold calls ........................................................................................................... 122

options

setting via the phone UI ................................................................................1 4

setting via the Web UI ....................................................................................1 6

key descriptions ....................................................................................................... 11

key redirection .......................................................................................................190

Keypad Keys .............................................................................................................. 13

keys

Paging key ............................................................................................................... 110

paging, softkeys for .............................................................................................. 111

Park key .......................................................................................................................91

park/pickup

using on the IP phone ....................................................................................9 3

password, resetting user’s ....................................................................................49

phone lock ..................................................................................................................50

Phone Lock key ...................................................................................................... 109

playing a WAV file ................................................................................................. 189

plugging in the phone ............................................................................................. 3

preferred line .......................................................................................................... 177

preferred line timeout ......................................................................................... 177

programmable keys ................................................................................................54

ACD key ............................................................................................................... 75

BLF key ................................................................................................................ 71

BLF List key ........................................................................................................ 72

BLF/Xfer key ....................................................................................................... 96

Call Forward key .............................................................................................. 95

Callers List key ................................................................................................1 06

DCP and GCP ..................................................................................................... 79

deleting .............................................................................................................1 15

Directory key ...................................................................................................1 04

DND key .............................................................................................................. 69

Empty key .........................................................................................................1 14

Flash key ............................................................................................................. 89

Intercom key ...................................................................................................1 08

Last Call Return (lcr) ........................................................................................ 94

Line key ............................................................................................................... 59

None key ...........................................................................................................1 13

Paging key ........................................................................................................1 10

Park and Pickup keys ...................................................................................... 91

Phone Lock key ..............................................................................................1 09

Services key .....................................................................................................1 02

Speeddial/Conf key ......................................................................................1 00

Speeddial/Xfer key .......................................................................................... 98

Sprecode key ..................................................................................................... 90

XML key ............................................................................................................... 83

redial .......................................................................................................................... 119

restarting the phone ...............................................................................................50

ring tone sets .............................................................................................................25

ring tones ....................................................................................................................24

RTP paging, group ................................................................................................ 183

Services key ............................................................................................................. 102

services key, customizable ................................................................................ 187

softkeys ........................................................................................................................54

answer softkey for XML ...............................................................................189

ignore sofkey for XML ..................................................................................189

special character softkey for XML ............................................................189

state-based .........................................................................................................5 6

speaker mode ...........................................................................................................31

speaker/headset mode ..........................................................................................31

Speeddial

language

latin 2 character set ........................................................................................ 47

overview ............................................................................................................. 41

specifying on IP phone .................................................................................. 41

last call return, softkeys for .................................................................................. 94

LCR key ........................................................................................................................ 94

Line key ....................................................................................................................... 59

line, setting a softkey for ....................................................................................... 60

lock/unlock the phone ................................................................................ 50, 202

creating using function keys ........................................................................6 5

creating using Keypad Speeddial ..............................................................6 6

creating using Speed Dial Edit ....................................................................6 3

editing ..................................................................................................................6 8

speeddial

assigning as softkey or programmable key ............................................6 1

creating from Keypad Speeddial in Web UI ...........................................6 6

prefix .....................................................................................................................6 1

Speeddial key ............................................................................................................61

press-and-hold ..................................................................................................6 2

speeddial keys, editing ..........................................................................................67

speeddial/Xfer ...........................................................................................................98

Speeddial/Xfer key ..................................................................................................98

Sprecode key .............................................................................................................90

sprecode, setting key for .......................................................................................90

star codes ................................................................................................................. 164

starting up the phone .............................................................................................. 3

status scroll delay ................................................................................................. 173

switch UI focus to ringing line .......................................................................... 176

M670i .........................................................................................................................196

M675i .........................................................................................................................196

making calls .............................................................................................................116

managing calls .......................................................................................................130

message waiting indicator, configuring .......................................................180

microphone mute, for intercom ......................................................................181

microphone volume, headset ............................................................................ 31

missed call summary subscription ..................................................................187

missed calls indicator

accessing and clearing ................................................................................1 62

overview ...........................................................................................................1 62

41-001451-00 REV00 – 07.2011

Index-2

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Index

VM message light not working ................................................................ 200

terminated calls indication ................................................................................194

time and date ............................................................................................................ 33

time and date format ............................................................................................. 33

transfering calls, blind ..........................................................................................123

transfering calls, consultative ...........................................................................123

transferr calls

indication of .....................................................................................................124

troubleshooting solutions ..................................................................................200

changing user password .............................................................................201

display blank ...................................................................................................200

finding IP address ..........................................................................................200

handset not working ....................................................................................200

locking/unlocking phone ...........................................................................202

no dial tone ......................................................................................................200

no ring ...............................................................................................................200

no speakerphone ...........................................................................................200

phone displays "Bad Encrypted Config" ................................................201

phone displays "No Service" ......................................................................200

restarting the phone ....................................................................................202

using services ..................................................................................................200

user password ...........................................................................................................48

voicemail ........................................................................................................ 121, 163

warning tone, for Intercom ............................................................................... 181

warranty, limited ........................................................................................................ 1

Web UI, using .............................................................................................................16

XML application title ...............................................................................................83

XML application URI ................................................................................................83

XML beep support ................................................................................................ 170

XML features ................................................................................................. 190, 191

XML key .......................................................................................................................83

XML services

accessing .............................................................................................................88

Index-3

41-001451-00 REV00 – 07.2011

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Disclaimer

Aastra Telecom Inc. will not accept liability for any damages

and/or long distance charges, which result from unauthorized

and/or unlawful use. While every effort has been made to ensure

accuracy, Aastra Telecom Inc. will not be liable for technical or

editorial errors or omissions contained within this documentation.

The information contained in this documentation is subject to

change without notice.

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