Aastra Telecom IP Phone 57I C53I User Manual

53i, 55i, 57i,, 57ii CCT  
SIP IP PHONE  
41-001160-00  
Rev 01  
Administrator Guide  
Release 2.0  
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Software License Agreement  
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a  
personal, worldwide, non-transferable, non-sublicenseable and non-exclusive,  
restricted use license to use Software in object form solely with the Equipment for  
which the Software was intended. This Product may integrate programs, licensed  
to Aastra by third party Suppliers, for distribution under the terms of this  
agreement. These programs are confidential and proprietary, and are protected as  
such by copyright law as unpublished works and by international treaties to the  
fullest extent under the applicable law of the jurisdiction of the Customer. In  
addition, these confidential and proprietary programs are works conforming to the  
requirements of Section 401 of title 17 of the United States Code. Customer shall  
not disclose to any third party such confidential and proprietary programs and  
information and shall not export licensed Software to any country except in  
accordance with United States Export laws and restrictions.  
Customer agrees to not reverse engineer, decompile, disassemble or display  
Software furnished in object code form. Customer shall not modify, copy,  
reproduce, distribute, transcribe, translate or reduce to electronic medium or  
machine readable form or language, derive source code without the express  
written consent of the Seller and its Suppliers, or disseminate or otherwise  
disclose the Software to third parties. All Software furnished hereunder (whether  
or not part of firmware), including all copies thereof, are and shall remain the  
property of Seller and its Suppliers and are subject to the terms and conditions of  
this agreement. All rights reserved.  
Customer's use of this software shall be deemed to reflect Customer's agreement  
to abide by the terms and conditions contained herein. Removal or modification  
of trademarks, copyright notices, logos, etc., or the use of Software on any  
Equipment other than that for which it is intended, or any other material breach of  
this Agreement, shall automatically terminate this license. If this Agreement is  
terminated for breach, Customer shall immediately discontinue use and destroy or  
return to Seller all licensed software and other confidential or proprietary  
information of Seller. In no event shall Seller or its suppliers or licensors be liable  
for any damages whatsoever (including without limitation, damages for loss of  
business profits, business interruption, loss of business information, other  
pecuniary loss, or consequential damages) arising out of the use of or inability to  
use the software, even if Seller has been advised of the possibility of such  
damages.  
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Contents  
Preface  
About this guide ...............................................................................................................xiii  
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Audience ...................................................................................................................xiii  
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Chapter 1  
Overview  
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Firmware and Configuration Files ...................................................................................1-7  
Configuration File Precedence .................................................................................1-8  
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Chapter 2  
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About this chapter ...........................................................................................................2-1  
IP Phone UI ....................................................................................................................2-2  
Options Key ..............................................................................................................2-4  
Aastra Web UI ................................................................................................................2-7  
Description ...............................................................................................................2-7  
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Operation ...............................................................................................................2-12  
Advanced Settings .................................................................................................2-13  
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Chapter 3  
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Line Settings ..........................................................................................................3-20  
Configuration Server Settings ................................................................................3-23  
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Chapter 4  
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Overview .........................................................................................................................4-3  
Basic Network Settings ...................................................................................................4-4  
DHCP .......................................................................................................................4-4  
Configuring Network Settings Manually ...................................................................4-7  
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Configuring Ethernet Ports 0 and 1 Negotiation .......................................................4-9  
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Virtual LAN (optional) .............................................................................................4-31  
Network Time Servers ............................................................................................4-41  
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Chapter 5  
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Directed Call Pickup (BLF or XML Call Interception) .............................................5-50  
Do Not Disturb (DND) ............................................................................................5-65  
Bridged Line Appearance (BLA) (57i/57i CT/53i only) ...........................................5-67  
Park Calls/Pick Up Parked Calls ............................................................................5-73  
Last Call Return (lcr) (Sylantro Servers only) .........................................................5-86  
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Ring Tones and Tone Sets ...................................................................................5-148  
Stuttered Dial Tone ...............................................................................................5-160  
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Chapter 6  
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SIP Message Sequence for Blind Transfer ..............................................................6-5  
Boot Sequence Recovery Mode ..............................................................................6-7  
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Chapter 7  
Encryption and the IP Phone  
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About this chapter ...........................................................................................................7-1  
Encryption and the IP Phone ..........................................................................................7-2  
Configuration File Encryption Method ......................................................................7-2  
Procedure to Encrypt/Decrypt Configuration Files ...................................................7-3  
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Chapter 8  
Firmware Upgrade  
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Upgrading the Firmware .................................................................................................8-2  
Manual Firmware and Configuration File Update .....................................................8-4  
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Chapter 9  
Troubleshooting  
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Why does my phone display the “No Service” message? ........................................9-9  
Why is my phone not receiving the TFTP IP address from the DHCP Server? .....9-10  
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Appendix A  
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Configuration Server Settings ............................................................................... A-11  
Network Address Translation (NAT) Settings ........................................................ A-18  
HTTPS Client and Server Settings ........................................................................ A-20  
UPnP Settings ....................................................................................................... A-22  
Virtual Local Area Network (VLAN) Settings ......................................................... A-24  
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BLF Subscription Period Settings ....................................................................... A-105  
Hard Key Parameters ................................................................................................ A-106  
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Softkey Settings for 55i, 57i, 57i CT .................................................................... A-110  
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Programmable Key Settings for 53i and 55i ........................................................ A-117  
Top Softkey Settings for 57i and 57i CT .............................................................. A-121  
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Update Caller ID Setting. .................................................................................... A-136  
Single Call Restriction ......................................................................................... A-137  
Appendix B  
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About this appendix ....................................................................................................... B-1  
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Appendix D  
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About this appendix .......................................................................................................D-1  
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Sample Configuration Files ...........................................................................................D-2  
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57i Sample Configuration File .................................................................................D-2  
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57i CT Sample Configuration File .........................................................................D-12  
53i Sample Configuration File ...............................................................................D-29  
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Appendix E  
Sample BLF Softkey Settings  
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Sample BLF Softkey Settings ........................................................................................ E-2  
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Appendix G  
Creating an XML Application  
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XML Image Objects (55i, 57i/57i CT only) ............................................................G-31  
Attributes/Options to Use with XML Objects .........................................................G-41  
HTTP Post .............................................................................................................G-45  
XML Schema File ..................................................................................................G-48  
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Limited Warranty  
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Preface  
About this guide  
Introduction  
This SIP IP Phone Administrator Guide provides information on the basic  
network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i,  
and 57i Cordless (57i CT). It also includes details on the functioning and  
configuration of the IP phones.  
Note: Features, characteristics, requirements, and configuration that are  
specific to a particular IP phone model are indicated where required in  
this guide.  
Audience  
This guide is for network administrators, system administrators, developers and  
partners who need to understand how to operate and maintain the IP phone on a  
SIP network. It also provides some user-specific information.  
This guide contains information that is at a technical level, more suitable for  
system or network administrators. Prior knowledge of IP Telephony concepts is  
recommended.  
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IP Phone Administrator Guide  
About this guide  
Other Documentation  
The IP phone documentation consists of:  
<Model-specific> SIP IP Phone Installation Guide – contains installation  
and set-up instructions, information on general features and functions, and  
basic options list customization. Included with the phone.  
Model 53i, 55i, 57i, 57i CT SIP IP Phone Administrator Guide – explains  
how to set the phone up on the network, as well as advanced configuration  
instructions for the SIP IP phone. This guide contains information that is at a  
technical level more suitable for a system or network administrator.  
<Model-specific> SIP IP Phone User Guides – explains the most commonly  
used features and functions for an end user.  
This Administrator Guide complements the Aastra product-specific Installation  
Guide and the Aastra product-specific User Guide.  
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Chapters and appendixes in this guide  
This guide contains the following chapters and appendixes:  
For  
Go to  
An overview of the IP Phone firmware installation information  
IP Phone interface methods  
Chapter 1  
Chapter 2  
Chapter 3  
Chapter 4  
Chapter 5  
Chapter 6  
Chapter 7  
Chapter 8  
Chapter 9  
Appendix A  
Appendix B  
Appendix C  
Appendix D  
Appendix E  
Appendix F  
Appendix G  
Administrator option information  
Configuring the IP Phone  
Operational information about the IP Phones  
Advanced operational information about the IP Phones  
Encryption information  
Firmware upgrade information  
Troubleshooting solutions  
Configuration parameters  
Configuration server setup  
Configuring the IP Phones at the Asterisk PBX  
Sample configuration files  
Sample BLF softkey settings  
Sample multiple proxy server configuration  
Creating XML applications  
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Chapter 1  
Overview  
About this chapter  
Introduction  
This chapter briefly describes the IP Phone Models, and provides information  
about installing the IP phone firmware. It also describes the firmware and  
configuration files that the IP phone models use for operation..  
Topics  
Topic  
Page  
IP Phone Models  
page 1-2  
page 1-4  
page 1-7  
Firmware Installation Information  
Firmware and Configuration Files  
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IP Phone Administrator Guide  
IP Phone Models  
IP Phone Models  
Description  
The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network  
allowing you to receive and place calls in the same manner as a regular business  
telephone.  
All phone models support the Session Initiation Protocol (SIP). The 57i CT offers  
the base phone along with a cordless extension.  
References  
For more information about the features and installation requirements, see the  
SIP IP Phone Installation Guide for your specific model..  
The following illustration shows the types of IP Phone Models.  
53i  
55i  
3-Line LCD Display,  
3-Line LCD Display,  
6 Programmable Keys  
6 Programmable Keys,  
6 Softkeys  
57i CT  
(includes handset)  
57i  
11-Line LCD Display,  
12 Softkeys  
12 Softkeys.  
15 Feature Keys on Handset  
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Overview  
IP Phone Models  
The following illustration shows IP phone optional accessories for the 55i, 57i,  
and 57i CT IP phones.  
560EM Expansion Module  
for 57i, and 57i CT  
536EM Expansion Module  
for 55i, 57i, and 57i CT  
The 536EM module adds 36 additional softkeys to the IP phone models 55i, 57i,  
and 57i CT. The 536EM provides paper labels for each softkey. Up to 3 modules  
can be piggy-backed to provide up to 108 additional softkeys for the phone.  
The 560EM module adds 60 additional softekeys to the IP phone models 57i and  
57i CT (using the 3 function keys on the bottom right of the unit). The 560EM  
module provides an LCD display for display softkey labels. Up to 3 modules can  
be piggy-backed to provide up to 180 additional softkeys for the phone.  
Reference  
For more information about installing and using the expansion modules, see your  
phone-specific Installation Guide and User Guide.  
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IP Phone Administrator Guide  
Firmware Installation Information  
Firmware Installation Information  
Description  
The firmware setup and installation for the IP phone can be done using any of the  
following:  
Phone keypad menu (Phone UI)  
Aastra Web-based user interface (Aastra Web UI)  
When the IP phone is initialized for the first time, DHCP is enabled by default.  
Depending on the type of configuration server setup you may have, the IP phone  
may download a firmware version automatically, or you may need to download it  
manually.  
Installation Considerations  
network:  
If you are planning on using dynamic IP addresses, make sure a DHCP server  
is enabled and running on your network.  
If you are not planning on using dynamic IP addresses, see Chapter 4, the  
section, “Configuring Network Settings Manually” on page 4-7 for manually  
setting up an IP address.  
To install the IP phone hardware and cabling, refer to the model-specific  
SIP IP Phone Installation Guide.  
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Overview  
Firmware Installation Information  
Installation Requirements  
The following are general requirements for setting up and using your SIP IP  
phone:  
A SIP-based IP PBX system or network installed and running with a number  
created for the new IP phone.  
Adherence to SIP standard RFC 3261.  
Access to a configuration server where you can store the firmware image and  
configuration files.  
The IP phone must be configured for a specific type of protocol to use. TFTP  
is enabled by default. You can configure the following protocols on the IP  
phone:  
TFTP (Trivial File Transfer Protocol)  
FTP (File Transfer Protocol)  
HTTP (Hypertext Transfer Protocol)  
HTTPS (Hypertext Transfer Protocol over Secure Socket Layer)  
Note: If you set TFTP, the configuration server must be able to accept  
connections anonymously.  
A 802.3af Ethernet/Fast Ethernet LAN  
Category 5/5e straight through cabling  
Power over Ethernet (PoE) inline power injector (optional accessory –  
necessary only if your network provides no inline power and if you do not use  
the IP Phone’s power adapter).  
Power adapter (included for models 53i, 55i, and 57i, and 57i CT).  
Service provider must support 55i SIP IP phone.  
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IP Phone Administrator Guide  
Firmware Installation Information  
Configuration Server Requirement  
A basic requirement for setting up the IP phone is to have a configuration server.  
The configuration server allows you to:  
Store the firmware images that you need to download to your IP phone.  
Stores configuration files for the IP phone  
Stores the software when performing software upgrades to the IP phone  
To set the protocol for your configuration server, see Chapter 4, the section,  
“Configuring the Configuration Server Protocol” on page 4-13.  
For setting up your configuration server, see Appendix B, “Configuration Server  
Setup.”  
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Overview  
Firmware and Configuration Files  
Firmware and Configuration Files  
Description  
When the IP phone is initialized for the first time, DHCP is enabled by default.  
Depending on the type of configuration server setup you may have, the IP phone  
may download a firmware version and configuration files automatically, or you  
may need to download it manually.  
Note: Automatic download is dependant on your configuration server  
setup.  
The firmware consists of a single file called:  
<phone model>.st  
The configuration files consist of two files called:  
aastra.cfg  
<mac>.cfg  
The following table provides the firmware for each Aastra IP phone model.  
IP Phone  
Model  
Associated  
Firmware  
53i  
53i.st2  
55i  
55i.st2  
57i  
57i.st2  
57i CT  
57i Cordless.st2  
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IP Phone Administrator Guide  
Firmware and Configuration Files  
Configuration File Precedence  
Aastra IP phones can accept two sources of configuration data:  
The server configuration most recently downloaded/cached from the  
configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz  
encrypted equivalents).  
Local configuration changes stored on the phone that were entered using  
either the IP phone UI or the Aastra Web UI  
In the event of conflicting values set by the different methods, values are applied  
in the following sequence:  
1. Default values hard-coded in the phone software  
2. Values downloaded from the configuration server  
3. Values stored locally on the phone  
The last values to be applied to the phone configuration are the values that take  
effect.  
For example, if a parameter’s value is set in the local configuration (via Aastra  
Web UI or IP phone UI) and the same value was also set differently in one of the  
<mac>.cfg/aastra.cfg files on the configuration server, the local configuration  
value is the value that takes effect because that is the last value applied to the  
configuration.  
Configuration Methods  
You can use the following to setup and configure the IP phone:  
IP phone UI  
Aastra Web UI  
Configuration files  
Model 53i has 6 softkeys available for programming. Models 55i, 57i, and 57i CT  
have 12 softkeys available for programming (programmable up to 20 functions).  
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Overview  
Firmware and Configuration Files  
References  
For setting up and configuring the IP phone using either the IP phone UI, the  
Aastra Web UI, or the configuration files, see Chapter 4, “Network Configuration  
of the IP Phones.”  
For information about the softkey and programmable key parameters, see  
Appendix A, the section, “Softkey/Programmable Key/Feature Key Parameters”  
on page A-108.  
Installing the Firmware/Configuration Files  
The following procedure describes how to install the firmware and configuration  
files.  
Step Action  
1
If DHCP is disabled, manually enter the configuration server’s IP address. For details on setting  
DHCP, see Chapter 4, the section “DHCP” on page 4-4.  
2
Copy the firmware file <phone model>.st to the root directory of the configuration server. The IP  
phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP  
phone.  
Note: The <phone model> attribute is the IP phone model (i.e., 53i.st, 55i.st)  
3
4
Copy the Aastra configuration files (aastra.cfg and <mac>.cfg) to the root directory of the  
configuration server.  
Note: The <mac> attribute represents the actual MAC address of your phone.  
(i.e., 00085D030996.cfg).  
Note: Restart tthe IP phone as described in the section, “How to Restart the IP Phone” on page .  
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Chapter 2  
Configuration Interface Methods  
About this chapter  
Introduction  
This chapter describes the methods you can use to configure the IP phones..  
Note: Features, characteristics, requirements, and configuration that are  
specific to a particular IP phone model are indicated where required in  
this guide.  
Topics  
Topic  
Page  
IP Phone UI  
page 2-2  
page 2-7  
Aastra Web UI  
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IP Phone Administrator Guide  
IP Phone UI  
IP Phone UI  
The IP Phone User Interface (UI) provides an easy way to access features and  
functions for using and configuring the IP phone. You can use the following  
hardkeys to perform specific functions and display information to the phone’s  
LCD display on all phone models:  
IP Phone Hard Key  
Goodbye Key  
Looks Like This:  
Options Key  
Hold Key  
Redial Key  
Volume Control Keys  
Line/Call Appearance Keys  
(See your model-specific User  
Guide for applicable Line/Call  
Appearance keys for your phone  
model.)  
Speakerphone/Headset Key  
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Configuration Interface Methods  
IP Phone UI  
IP Phone Hard Key  
Looks Like This:  
Mute Key  
Navigation Keys  
Softkeys/Programmable  
Keys  
Softkeys and programmable keys  
vary for each phone model. See  
your model-specific User Guide  
for applicable keys. For setting  
functions on the softkeys/  
programmable keys, see Chapter  
5, the section, “Softkeys/  
Programmable Keys/Feature  
Keys” on page 5-21  
By default, specific softkeys/programmable keys on each phone model can also  
access the Directory List and Callers List, and initiate transfers and conference  
calls.  
Reference  
For more information about using the hard keys, see Chapter 5, the section, “Hard  
Keys” on page 5-18. For more information about the softkeys/programmable  
keys, see Chapter 5, the section, “Softkeys/Programmable Keys/Feature Keys” on  
page 5-21.  
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IP Phone Administrator Guide  
IP Phone UI  
Options Key  
The Options key allows you to access the "Options List" on the IP phone.  
Accessible options in this list are for both user and administrator use. An  
administrator must enter a password for administrator options.  
Note: An administrator has the option of enabling and disabling the use  
of password protection in the IP phone UI. This is configurable using the  
configuration files only. For more information about this feature, see  
Appendix A, the section “Password Settings” on page A-8.  
This document describes the administrator options only. For a description of the  
user options in the "Options List", see your model-specific SIP IP Phone User  
Guide.  
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Configuration Interface Methods  
IP Phone UI  
The following illustration indicates the location of the Options Key on each phone  
model.  
Options Key  
53i  
55i  
Options Key  
57i CT Handset  
57i/57i CT  
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IP Phone Administrator Guide  
IP Phone UI  
Using the Options Key  
From the 53i, 55i, or 57i/57i CT:  
Step Action  
1
2
3
Press  
on the phone to enter the Options List.  
Use the r and s to scroll through the list of options.  
To select an option, press the Show softkey, press 4 , or select the number on the keypad that  
corresponds to the option.  
4
5
6
Use the Change softkey to change a selected option.  
Press the Done softkey at any time to save the changes and exit the current option.  
Press the Cancel softkey, press 3 , or press  
at any time to exit without saving changes.  
From the 57i CT handset:  
Step Action  
1
2
3
4
Press the  key to enter the Options List when the phone is not in use.  
Use the scroll keys  and Ï to scroll the options.  
To select and change an option, press the r keys.  
Press y when done.  
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Configuration Interface Methods  
Aastra Web UI  
Aastra Web UI  
Description  
An administrator can setup and configure the IP phone using the Aastra Web UI.  
The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers  
like Firefox, Mozilla or Netscape.  
HTTP/HTTPS Support  
The Aastra Web UI supports both Hypertext Transfer Protocol (HTTP) and  
Hypertext Transfer Protocol over Secure Socket Layer (HTTPS) client and server  
protocols.  
HTTP is the set of rules for transferring files (text, graphic images, sound,  
video, and other multimedia files) over the Internet. When you open your  
Web browser, you are indirectly making use of HTTP. HTTP is an  
application protocol that runs on top of the TCP/IP suite of protocols (the  
foundation protocols for the Internet).  
HTTPS is a Web protocol that encrypts and decrypts user page requests as well as  
the pages that are returned by the Web server. HTTPS uses Secure Socket Layer  
(SSL) or Transport Layer Security (TLS) as a sublayer under its regular HTTP  
application layering. SSL is a commonly-used protocol for managing the  
security of a message transmission on the Internet. It uses a 40-bit key size  
for the RC4 stream encryption algorithm, which is considered an adequate degree  
of encryption for commercial exchange. TLS is a protocol that ensures privacy  
between communicating applications and their users on the Internet. When a  
server and client communicate, TLS ensures that no third party may eavesdrop or  
tamper with any message. TLS is the successor to SSL.  
Note: HTTPS uses port 443 instead of HTTP port 80 in its interactions  
with the TCP/IP lower layer.  
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IP Phone Administrator Guide  
Aastra Web UI  
HTTP/HTTPS Client and Server Support  
The Aastra IP phones allow for HTTP request processing and associated data  
transfers to perform over a secure connection (HTTPS). The IP phones support  
the following:  
Transfer of firmware images, configuration files, script files, and web page  
content over a secure connection.  
Web browser phone configuration over a secure connection.  
TLS 1.0or SSL 3.0 methods for both client and server  
HTTPS Client  
When an HTTPS client opens and closes its TCP socket, the SSL software  
respectively handshakes upon opening and disconnects upon closing from the  
HTTPS server. The main HTTPS client functions are:  
Downloading of configuration files and firmware images.  
Downloading of script files based on an “HTTPS://” URL supplied by a  
softkey definition.  
HTTPS Server  
The HTTPS server provides HTTP functionality over secure connections. It  
coexists with the HTTP server but has its own set of tasks. The main HTTPS  
server functions are:  
Delivery of web page content to a browser client over a secure connection.  
Execution of HTTP GET and POST requests received over a secure  
connection.  
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Configuration Interface Methods  
Aastra Web UI  
Using HTTPS via the Aastra Web UI  
HTTPS is enabled by default on the IP phones. When you open a browser window  
and enter an IP address or host name for a phone using HTTP, a server redirection  
occurs which automatically converts an HTTP connection to an HTTPS  
connection. After the redirection, a “Security Alert” certificate window displays  
alerting the user that information exchanged with the phone cannot be viewed or  
changed by others. Accepting the certificate then forwards you to the phone’s Web  
UI.  
Notes:  
1. The private key and certificate generate outside the phone and embed  
in the phone firmware for use by the HTTPS server during the SSL  
handshake.  
2. Using the configuration files, the IP phone UI, or the Aastra Web UI,  
you can configure the following regarding HTTPS:  
- Specify HTTPS security client method to use (TLS 1.0 or SSL 3.0)  
- Enable or disable HTTP to HTTPS server redirect function  
Reference  
For more information on configuring the HTTPS protocol, see Chapter 4,  
“Network Configuration of the IP Phones”, the sections:  
“Configuring the Configuration Server Protocol” on page 4-13  
“HTTPS Client/Server Configuration” on page 4-24  
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Accessing the Aastra Web UI  
Use the following procedure to access the Aastra Web UI.  
Step Action  
1 Open your web browser and enter the phone’s IP address or host name into the address field.  
If the browser is using HTTP, the following redirect screen displays, followed by the “Security Alert”  
window. This process redirects HTTP to use HTTPS for a more secure connection.  
2
Click YES to accept the certificate.  
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Configuration Interface Methods  
Aastra Web UI  
Step Action  
3
At the prompt, enter your username and password and click  
.
The Network Status window displays for the IP phone you are accessing.  
Note: For an administrator, the default user name is “admin” and the password is “22222”.  
For a user, the default user name is “user” and the password field is left blank.  
4
You can logout of the Aastra Web UI at any time by clicking LOGOFF.  
The following illustration is an example of a Network Status screen for the 55i IP  
phone.  
IP address or  
host name  
55i Network  
Status Window  
Logout button  
The following categories display in the side menu of the Aastra Web UI: Status,  
Operation, Basic Settings, Advanced Settings.  
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IP Phone Administrator Guide  
Aastra Web UI  
Status  
The Status section displays the network status and the MAC address of the IP  
phone. It also displays hardware and firmware information about the IP phone.  
The information in the Network Status window is read-only.  
Operation  
The Operation section provides the following options:  
Heading  
Description  
User Password  
Phone Lock  
Allows you to change user password.  
Allows you to assign an emergency dial plan to the phone,  
lock the phone to prevent any changes to the phone and to  
prevent use of the phone, and reset the user password.  
Programmable Keys  
Softkeys and XML  
53i - 6 Top programmable keys (up to 6 programmable  
functions)  
55i - 6 Top programmable hard keys (up to 6 programmable  
functions)  
55i - 6 Bottom programmable state-based softkeys (up to 20  
programmable functions)  
57i/57i CT - 6 Top programmable, static softkeys (up to 10  
programmable functions; and 6 bottom programmable  
state-based softkeys (up to 20 programmable functions)  
Handset Keys  
Allows you to configure up to 15 softkeys on the handset.  
(57i CT only)  
Directory  
Allows you to copy the Callers List and Directory List from  
your IP phone to your PC.  
Reset  
Allows you to restart the IP phone when required.  
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Configuration Interface Methods  
Aastra Web UI  
Basic Settings  
The Basic Settings section provides the following options:  
Heading  
Description  
Preferences  
Allows you to set General specifications on the IP phone  
such as, local dial plan, dial plan terminator, digit timeout,  
park and pickup call settings, and enable/disable suppress  
DTMF playback, display DTMF digits, play call waiting tone,  
and stuttered dial tone. This section also allows you to set  
intercom settings, map conference and redial keys, set ring  
tones, set priority alerts, enable directed call pickup, set  
time/date settings, and load language packs.  
Call Forward  
Allows you to set a phone number destination for where you  
want calls forwarded.  
Advanced Settings  
The Advanced Settings section provides the following options:  
Heading  
Network  
Description  
Allows you to set basic network settings such as, DHCP, IP  
address, DNS, Ethernet Port 0 and Port 1, and advanced  
network settings such as, Network Address Translation  
(NAT), time servers, and enable/disale HTTPS. The  
Network subcategory also allows you to set Type of Service  
(ToS)/Differentiated Services Code Point (DSCP), and  
VLAN settings.  
Global SIP  
Allows you to set basic and advanced global SIP settings,  
and Real-time Transport Protocol (RTP) settings that apply  
to all lines on the IP phone.  
Lines 1 through 9  
Action URI  
Allows you to set SIP authentication settings, SIP network  
settings, and RTP settings to use on a specific line.  
Allows an administrator to specify a uniform resource  
identifier (URI) that triggers a GET when certain events  
occur.  
Configuration Server  
Allows you to set the protocol to use on the configuration  
server (TFTP (default), FTP, HTTP, or HTTPS), configure  
automatic firmware and configuration file updates, enable/  
disable auto-resync, and assign an XML push server list.  
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IP Phone Administrator Guide  
Aastra Web UI  
Heading  
Description  
Firmware Update  
Allows you to manually perform a firmware update on the IP  
phone from the configuration server.  
Troubleshooting  
Allows you to perform troubleshooting tasks whereby the  
results can be forwarded to Aastra Technical Support for  
analyzing and troubleshooting  
Enabling/Disabling the Aastra Web UI  
The Aastra Web UI is enabled by default on the IP phones. A System  
Administrator can disable the Aastra Web UI on a single phone or on all phones if  
required using the configuration files. Use the following procedure to enable and  
disable the Aastra Web UI.  
To disable the Aastra Web UI:  
Configuration Files  
Step Action  
1
Using a text-based editing application, open the <mac>.cfg file if you want to disable the Web UI on a  
single phone. Open the aastra.cfg file to disable the Web UI on all phones  
2
Enter the following parameter:  
web interface enabled: 0  
Note: A value of zero (0) disables the Web UI on the phone. A value of 1 enables the Web UI.  
Save the changes and close the <mac>.cfg or the aastra.cfg file.  
3
4
Restart the phone to apply the changes. The Aastra Web UI is disabled for a single IP phone or for all  
phones.  
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Chapter 3  
Administrator Options  
About this chapter  
Introduction  
The IP phones provide specific options on the IP Phone UI that allow an  
For all models, you can also use the Aastra Web UI and the configuration files to  
enter and change values.  
Note: Specific options are configurable only via the IP Phone UI, and/or  
Aastra Web UI, and/or configuration files. See Chapter 4, “Network  
Configuration of the IP Phones” for more information about configuring  
each option.  
This chapter provides information about the Administrator options.  
Topics  
Topic  
Page  
Administrator Level Options  
IP Phone UI Options  
Aastra Web UI Options  
Configuration File Options  
Phone Status  
page 3-3  
page 3-3  
page 3-4  
page 3-4  
page 3-6  
page 3-10  
page 3-12  
page 3-20  
Basic Preferences (Aastra Web UI)  
Network  
Line Settings  
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IP Phone Administrator Guide  
About this chapter  
Topic  
Page  
Configuration Server Settings  
Firmware Update Features  
page 3-23  
page 3-25  
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Administrator Options  
Administrator Level Options  
Administrator Level Options  
Description  
There are specific options available only to an Administrator on the IP phones.  
For the IP Phone UI, you can access the Administrator options via the “Options  
List” using a default password of "22222".  
Note: An administrator has the option of enabling and disabling the use  
of password protection in the IP phone UI. This is configurable using the  
configuration files only. For more information about this feature, see  
Appendix A, the section “Password Settings” on page A-8.  
For the Aastra Web UI, you can access the Administrator options by entering a  
user name and password. The default user name is "admin" and the default  
password is "22222".  
IP Phone UI Options  
The following are administrator options in the "Options List" on the IP phone UI:  
Phone Status->Factory Default  
Network  
SIP Settings  
For information about all other user options in the “Options List”, see your  
model-specific SIP IP Phone User Guide.  
For procedures on configuring the IP phone via the IP phone UI, see Chapter 4,  
“Network Configuration of the IP Phones.”  
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IP Phone Administrator Guide  
Administrator Level Options  
Aastra Web UI Options  
The following are administrator options in the Aastra Web UI:  
Restore to Factory Defaults  
Basic Settings (Local Dial Plan, Dial PlanTerminator, Digit Timeout,  
Outgoing Intercom Settings, Key Mapping, Ring Tones, Priority Alert,  
Directed Call Pickup)  
Network  
Global SIP  
Line Settings  
Configuration Server  
Firmware Update  
Troubleshooting  
For information about all other user options, see your model-specific  
SIP IP Phone User Guide.  
For procedures on configuring the IP phone via the Aastra Web UI, see Chapter 4,  
“Network Configuration of the IP Phones.”  
Configuration File Options  
A system administrator can enter specific parameters in the configuration files to  
configure the IP phones. All parameters in configuration files can only be set by  
an administrator.  
Reference  
For a description of each configuration file parameter, see Appendix A,  
“Configuration Parameters.”  
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Administrator Options  
Administrator Level Options  
Using the Configuration Files  
When you use the configuration files to configure the IP phones, you must use a  
text-based editing application to open the configuration file (aastra.cfg or  
<mac>.cfg).  
Use the following procedure to add, delete, or change parameters and their  
settings in the configuration files.  
Note: Apply this procedure wherever this Administrator Guide refers to  
configuring parameters using the configuration files.  
Configuration files  
Step Action  
1
Using a text-based editing application, open the configuration file for the phone, for which you want to  
configure the directory list (either aastra.cfg, <mac>.cfg or both).  
2
Enter the required configuration parameters followed by the applicable value. For example,  
directory 1: company_directory  
directory 2: my_personal_directory  
3
4
Save the changes and close the configuration file.  
If the parameter requires the phone to be restarted in order for it to take affect, use the  
IP Phone UI or the Aastra Web UI to restart the phone.  
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IP Phone Administrator Guide  
Administrator Level Options  
Phone Status  
The Phone Status on the IP Phone displays the network status and firmware  
version of the IP phone. This option also allows you to restart the phone, and set  
the phone to factory defaults.  
You can display phone status and reset the phone using the IP phone UI or the  
Aastra Web UI.  
Phone Status via IP Phone UI  
In the IP phone UI, the Phone Status options are available to the user and the  
administrator and do not require a password entry. However, the "Factory  
Default" option is for administrator use only.  
The following information displays for phone status on the IP phone UI:  
Phone Status Screen for 53i Phone  
Phone Status  
1. Network Port 1  
2. Network Port 2  
2. Firmware Version  
3. Restart Phone  
4. Restore Defaults  
=Enter  
=Next  
Phone Status Screen for 55i, 57i, and 57i CT Phones  
Phone Status  
1. Network Status  
2. Firmware Version  
3. Restart Phone  
4. Factory Default  
Show  
Done  
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Administrator Options  
Administrator Level Options  
Network Port 1 (53i)  
Displays the IP address on Port 1 of the phone.  
Network Port 2 (53i)  
Displays the IP address on Port 2 of the phone.  
Network Status (55i, 57i, and 57i CT)  
Displays the network status of the Ethernet ports at the back of the phone. You  
can also view the phone’s IP and MAC addresses. These fields are read-only.  
Firmware Version  
Displays information about the firmware that is currently installed on the IP  
phone.  
Restart Phone  
This option lets you reboot the phone. A reset may be necessary when:  
-
-
-
There is a change in your network, OR  
To re-load modified configuration files, OR  
If the settings for the IP phone on the IP PBX system have been modified.  
Restore Defaults (53i) or Factory Default (55i, 57i, 57i CT) (admin only)  
This option lets you reset the phone to its factory default settings. There are  
two options in setting the factory defaults on the IP phone:  
-All Defaults  
-Config Default  
The "All Defaults" option resets the factory defaults for all of the settings in  
the aastra.cfg, <mac>.cfg, and local configuration. Performing this option  
results in losing all user-modified settings.  
The "Config Default" option resets the settings on the local IP phone  
configuration only.  
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IP Phone Administrator Guide  
Administrator Level Options  
Phone Status via Aastra Web UI  
In the Aastra Web UI, the "Network Attributes", "Hardware Information", and  
"Firmware Information" options are read only and available for viewing by the  
user and administrator. Resetting the IP phone to factory defaults using the Aastra  
Web UI (Operation->Reset->Current Settings) is available to the administrator  
only.  
The following information displays for phone status in the Aastra Web UI at the  
location Status->System Information. This information is available to the user  
and the administrator as read-only.  
Network Attributes  
Displays the network status of the Ethernet ports at the back of the phone. You  
can also view the phone’s IP and MAC addresses. Information in this field  
includes Link State, Negotiation, Speed, and Duplex for Port 0 and Port 1.  
Hardware Information  
Displays the current IP phone platform and the revision number.  
Firmware Information  
Displays information about the firmware that is currently installed on the IP  
phone. Information in this field includes Firmware Version, Firmware Release  
Code, Boot Version, Release Date/Time.  
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Administrator Options  
Administrator Level Options  
Factory Default Feature  
A user and administrator can restart the phone at Operation->Reset->Phone.  
However, only an administrator has access to restoring factory defaults to the  
IP phone at Operation->Reset->Current Settings.  
There are two options for setting factory defaults using the Aastra Web UI:  
-
-
Restore to Factory Defaults  
Remove Local Configuration Settings  
The "Restore to Factory Defaults" option resets the factory defaults for all of  
the settings in the aastra.cfg, <mac>.cfg, and local configuration. Performing  
this option results in losing all user-modified settings.  
The "Remove Local Configuration Settings" option resets the settings on  
the local IP phone configuration only.  
Reference  
For procedures in setting factory defaults, see Chapter 9, “Troubleshooting.”  
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Basic Preferences (Aastra Web UI)  
An administrator can configure the following basic preferences using the Aastra  
Web UI:  
General Preferences  
Local Dial Plan  
A dial plan that describes the number and pattern of digits that a user dials  
to reach a particular telephone number.  
Dial Plan Terminator  
A dial plan terminator or timeout. When you configure the IP phone to  
use a dial plan terminator (such as the pound symbol (#)) the phone waits  
4 or 5 seconds after you pick up the handset or press a key to make a call.  
Digit Timeout  
Represents the time, in seconds, to configure the timeout between  
consecutive key presses.  
Park Call (users and admin)  
The parking of a live call to a specific extension. This feature on the Basic  
Preferences screen is available on the 55i, 57i, and 57i CT only.  
Pickup Parked Call (users and admin)  
Picking up a parked call at the specified extension. This feature on the  
Basic Preferences screen is available on the 55i, 57i, and 57i CT only.  
Suppress DTMF Playback (users and admin)  
Enables and disables suppression of DTMF playback when a number is  
dialed from the softkeys or programmable keys.  
Display DTMF Digits (users and admin)  
Enables and disables the display of DTMF digits on the IP phone display  
during a connected state.  
Play Call Waiting Tone (users and admin)  
Enable or disables the playing of a call waiting tone when a caller is on an  
active call and a new call comes into the phone.  
Stuttered Dial Tone (users and admin)  
Enable or disables the playing of a stuttered dial tone when there is a  
message waiting on the IP phone.  
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Administrator Options  
Administrator Level Options  
Incoming/Outgoing Intercom Calls  
Specifies whether the IP phone or the server is responsible for notifying the  
recipient that an Intercom call is being placed. Also specifies the prefix code  
for server-side Intercom calls, and specifies the configuration to use when  
making the Intercom call.  
Note: Users and administrators can configure incoming Intercom calls  
on all phones. Only administrators can configure outgoing Intercom calls  
on the 55i, 57i, and 57i CT.  
Key Mapping  
Allows you to set the Redial and/or Conf keys as speedial keys.  
Ring Tones (user and admin)  
Allows you to set ring tones and ring tone sets.  
Priority Alerting  
Enabling/disabling priority alert by setting specific ring tones for types of  
calls (Group, External, Internal, Emergency, Priority).  
Directed Call Pickup  
Enabling/disabling of directed call pickup feature and the playing of a ring  
tone splash.  
Time and Date (user and admin)  
Allows you to set time and date formats for the IP phone.  
Language (user and admin)  
Allows you to set the language to display on the IP phones and the Aastra  
Web UI by loading the applicable language pack.  
References  
For more information about each of these features, see Chapter 5, “Operational IP  
Phone Features.”  
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IP Phone Administrator Guide  
Administrator Level Options  
Network  
The following paragraphs describe the network parameters you can configure on  
the IP phone. Network settings are in two categories:  
Basic network settings  
Advanced network settings  
Note: Specific parameters are configurable using the Aastra Web UI only  
and are indicated where applicable.  
Basic Network Settings  
If Dynamic Host Configuration Protocol (DHCP) is enabled, the IP phone  
automatically configures all of the Network settings. If the phone cannot populate  
the Network settings, or if DHCP is disabled, you can set the Network options  
manually.  
DHCP  
Enables or disables DHCP. When enabled, the phone may populate the  
following fields as read-only: IP Address, Subnet Mask, Gateway, Broadcast  
Address, Domain Name  
Servers (DNS), Trivial File Transfer Protocol (TFTP) Server, and Timer  
Servers.  
Note: For DHCP to automatically populate the IP address or qualified  
domain name for the TFTP server, your DHCP server must support  
Option 66. For more information, see Chapter 4, the section, “DHCP” on  
page 4-4.  
IP Address  
IP address of the IP phone. To assign a static IP address, disable DHCP.  
Subnet Mask  
Subnet mask defines the IP address range local to the IP phone. To assign a  
static subnet mask, disable DHCP.  
Gateway  
The IP address of the network’s gateway or default router IP address. To  
assign a static Gateway IP address, disable DHCP.  
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Administrator Options  
Administrator Level Options  
Primary DNS  
Primary Domain Name Service. A service that translates domain names into  
IP addresses. To assign static DNS addresses, disable DHCP.  
Secondary DNS  
Secondary Domain Name Service. A service that translates domain names  
into IP addresses. To assign static DNS addresses, disable DHCP.  
Note: If a host name is configured on the IP phone, you must also set a  
DNS.  
Ethernet Port 0  
Sets the negotiation method on Ethernet Port 0. Default is Auto-negotiation.  
Ethernet Port 1  
Sets the negotiation method on Ethernet Port 1. Default is Auto-negotiation.  
Advanced Network Settings  
NAT IP  
Network Address Translator settings are used to map your firewall to an  
external NAT device. This is the IP address of the external network device  
that enforces NAT. Default is 0.0.0.0.  
NAT SIP Port  
Hard-coded port number of the external network device that enforces NAT  
SIP. Default is 51620.  
NAT RTP Port  
Hard-coded port number of the external network device that enforces NAT  
RTP. Default is 51720.  
Nortel NAT Traversal Enabled  
Enables or disables the phone to operate while connected to a network device  
that enforces NAT. Valid values are 0 (No) or 1 (Yes). Default is 0 (No).  
Nortel NAT Timer (seconds)  
The interval, in seconds, that the phone sends SIP ping requests to the Nortel  
proxy. Default is 30.  
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IP Phone Administrator Guide  
Administrator Level Options  
NTP Time Servers  
Enables or disables the time server. This parameter affects time server1, time  
server2, and time server3. Valid values are 0 (enable) and 1 (disable). Default  
is 1 (disable).  
Time Server 1, 2, and 3  
The primary, secondary, and tertiary time server's IP address or qualified  
domain name. If the "NTP Time Server" parameter is enabled, and the  
primary and secondary time servers are not configured or cannot be accessed,  
the value for Time Server 3 is used to request the time.  
HTTPS Client Method  
Defines the security method that the client advertises to the server during the  
Secure Socket Layer (SSL) handshake. Valid values are SSL 3.0 and TLS 1.0.  
Default is SSL 3.0.  
HTTPS Server - Redirect HTTP to HTTPS  
Allows or disallows redirection from the HTTP server to the HTTPS server  
HTTPS Server - Block XML HTTP POSTs  
Enables or disables the blocking of XML scripts from HTTP POSTs.  
Type of Service (ToS), DSCP  
Services Code Point (DSCP).  
Reference  
For more information about ToS and DSCP see Chapter 4, the section, “Type of  
Service (ToS), Quality of Service (QoS), and DiffServ QoS” on page 4-32.  
VLAN  
You can enable or disable VLAN and set specific VLAN IDs and priorities under  
Network Settings.  
Reference  
For more information about VLAN, see Chapter 4, the section, “Virtual LAN  
(optional)” on page 4-31.  
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Administrator Options  
Administrator Level Options  
SIP Settings  
The following paragraphs describe the SIP parameters you can configure on the IP  
phone. SIP configuration consists of configuring:  
Basic SIP Authentication Settings  
Basic SIP Network Settings  
Advanced SIP settings  
RTP Settings  
Note: Specific parameters are configurable using the Aastra Web UI only  
and are indicated where applicable. If you have a proxy server or have a  
SIP registrar present at a different location than the PBX server, the SIP  
parameters may need to be changed. The SIP parameters can be set on a  
global or per-line basis.  
Basic SIP Authentication Settings  
Screen Name  
Name that displays on the idle screen. Valid values are up to 20 alphanumeric  
characters. Configurable on a global and per-line basis.  
Phone Number  
(User Name in IP phone UI and configuration files) User name used in the  
name field of the SIP URI for the IP phone and for registering the phone at the  
registrar. Valid values are up to 20 alphanumeric characters. Configurable on  
a global and per-line basis.  
Caller ID  
(Display Name in IP phone UI and configuration files). Name used in the  
display name field of the "From SIP" header field. Some IP PBX systems use  
this as the caller’s ID, and some may overwrite this with the string that is set  
at the PBX system. Valid values are up to 20 alphanumeric characters.  
Configurable on a global and per-line basis.  
Authentication Name  
Authorization name used in the username field of the Authorization header  
field of the SIP REGISTER request. Valid values are up to 20 alphanumeric  
characters. Configurable on a global and per-line basis.  
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IP Phone Administrator Guide  
Administrator Level Options  
Password  
Password used to register the IP phone with the SIP proxy. Valid values are up  
to 20 alphanumeric characters. Passwords are encrypted and display as  
BLA Number  
(not configurable via IP phone UI) Phone number that you assign to BLA  
lines that is shared across all phones (global configuration) or shared on a  
per-line basis (per-line configuration). For more information about BLA, see  
Chapter 5, the section, “Bridged Line Appearance (BLA) (57i/57i CT/53i  
only)” on page 5-67.  
Line Mode  
(Sip Mode in configuration files. Not configurable in IP phone UI). The  
mode-type that you assign to the IP phone on a global or per-line basis. Valid  
values are Generic (0), BroadSoft SCA (1), Nortel (2), or BLA (3). Default is  
Generic (0).  
Basic SIP Network Settings  
Proxy Server  
(Proxy IP in the configuration files). IP address of the SIP proxy server. Up to  
64 alphanumeric characters. Configurable on a global and per-line basis.  
Proxy Port  
SIP proxy server’s port number. Default is 0. Configurable on a global and  
per-line basis.  
Backup Proxy Server  
The IP address of the backup SIP proxy server for which the IP phone uses  
when the primary SIP proxy is unavailable.  
Backup Proxy Port  
The backup proxy’s port number.  
Outbound Proxy Server  
Address of the outbound proxy server. All SIP messages originating from the  
phone are sent to this server. For example, if you have a Session Border  
Controller in your network, then you would normally set its address here.  
Default is 0.0.0.0. Configurable on a global and per-line basis.  
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Administrator Options  
Administrator Level Options  
Outbound Proxy Port  
The proxy port on the proxy server to which the IP phone sends all SIP  
messages. Default is 0. Configurable on a global and per-line basis.  
Registrar Server  
(Registrar IP in the configuration files). IP address of the SIP registrar. Up to  
64 alphanumeric characters. Enables or disables the phone to be registered  
with the Registrar. When Register is disabled globally, the phone is still active  
and you can dial using username and IP address of the phone. A message "No  
Service" displays on the idle screen and the LED is steady ON. If Register is  
disabled for a single line, no messages display and LEDs are OFF.  
Configurable on a global and per-line basis.  
Registrar Port  
SIP registrar’s port number. Default is 0. Configurable on a global and  
per-line basis.  
Backup Registrar Server  
The address of the backup registrar (typically, the backup SIP proxy) for  
which the IP phone uses to send REGISTER requests if the primary registrar is  
unavailable.  
Backup Registrar Port  
The backup registrar's (typically the backup SIP proxy) port number.  
Registration Period  
(Not configurable via IP Phone UI). The requested registration period, in  
seconds, from the registrar. Configurable on a global and per-line basis.  
Advanced SIP Settings  
In addition to the basic SIP settings, you can also configure the following  
advanced SIP parameters. These parameters are not configurable via the IP phone  
UI.  
Explicit MWI Subscription  
If the IP phone has a message waiting subscription with the Service Provider,  
a Message Waiting Indicator (MWI) (LED or display icon) tells the user there  
is a message on the IP Phone. You can enable and disable MWI by setting this  
parameter to 0 (disable) or 1 (enable) in the configuration files or by checking  
the box for this field in the Aastra Web UI. Default is disabled.  
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IP Phone Administrator Guide  
Administrator Level Options  
Explicit MWI Subscription Period  
The requested duration, in seconds, before the MWI subscription times out.  
The phone re-subscribes to MWI before the subscription period ends.  
Send MAC Address in REGISTER Message  
Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the  
phone to the call server, where the value is the MAC address of the phone.  
Send Line Number in REGISTER Message  
Adds an "Aastra-Line:" header to the SIP REGISTER messages sent from the  
phone to the call server, where the value is the line number that is being  
registered.  
Session Timer  
The time, in seconds, that the IP phone uses to send periodic re-INVITE  
requests to keep a session alive. The proxy uses these re-INVITE requests to  
maintain the status' of the connected sessions. See RFC4028 for details.  
Default is 0.  
Timer 1 and Timer 2  
The time, in milliseconds, that applies to an IP phone session. These timers  
are SIP transaction layer timers defined in RFC 3261. Timer 1 is an estimate  
of the round-trip time (RTT). Timer 2 represents the amount of time a  
non-INVITE server transaction takes to respond to a request.  
Transaction timer  
The amount of time, in  
milliseconds that the phone allows the callserver (registrar/proxy) to respond  
to SIP messages that it sends. If the phone does not receive a response in the  
amount of time designated for this parameter, the phone assumes the message  
has timed out. Valid values are 4000 to 64000. Default is 4000.  
Transport Protocol  
The protocol that the RTP port on the IP phone uses to send out RTP packets.  
Valid values are 0 (both), 1 (UDP), or 2 (TCP). Default is 1 (UDP).  
Registration Failed Retry Timer  
Specifies the time, in seconds, that the phone waits between registration  
attempts when a registration is rejected by the registrar.  
Registration Timeout Retry Timer  
Specifies the length of time, in seconds, that the phone waits until it  
re-attempts to register after a REGISTER message times out.  
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Administrator Options  
Administrator Level Options  
Registration Renewal Timer  
The length of time, in seconds, prior to expiration, that the phone renews  
registrations.  
BLF Subscription Period  
Specifies the time period, in seconds, that the BLF feature becomes active  
again after a software/firmware upgrade or after a reboot of the IP phone.  
RTP Settings  
You can configure the following RTP settings:  
RTP Port  
Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)  
(not configurable via IP phone UI). Enables or disables basic codecs.  
Enabling this parameter allows the IP phone to use the basic Codecs when  
sending/receiving RTP packets. Valid values are 0 (disabled) and 1 (enabled).  
Default is 0 (disabled).  
Force RFC2833 Out-of-Band DTMF  
(not configurable via IP phone UI). Enables or disables out-of-band DTMF.  
Enabling this parameter forces the IP phone to use out-of-band DTMF  
according to RFC283. Valid values are 0 (disabled) and 1 (enabled). Default is  
Customized Codec Preference List  
(not configurable via IP phone UI). Specifies a customized Codec preference  
list which allows you to use the preferred Codecs for this IP phone. For valid  
values, see Appendix A, the section, “RTP, Codec, DTMF Global Settings” on  
page A-63.  
DTMF Method  
(not configurable via IP phone UI). Sets the dual-tone multifrequency  
(DTMF) method to use on the IP phone on a global or per-line basis. Valid  
values are 0 (RTP), 1 (SIP INFO), or 2 (BOTH). Default is 0 (RTP).  
Configurable on a global and per-line basis.  
Silence Suppression  
Enables or disables the phone to use the negotiated silence suppression  
setting.  
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IP Phone Administrator Guide  
Administrator Level Options  
Line Settings  
An administrator can configure multiple lines on the IP phone with the same SIP  
network configuration (global) or a different SIP network configuration (per-line).  
The following table provides the number of lines available for each IP phone  
model.  
IP Phone  
Model  
Available  
Lines  
53i  
9
9
9
57i  
57i CT  
For more information about configuring lines on the IP phone, see Appendix A,  
the section, “SIP Basic, Per-Line Settings” on page A-48 and “DTMF Per-Line  
Settings” on page A-65.  
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Administrator Options  
Administrator Level Options  
Softkeys/Programmable Keys  
A user or administrator can assign a line to a specific softkey or programmable  
key (53i has programmable keys only). The available softkeys also depend on the  
IP phone model as shown in the following table.  
Additional Softkeys  
with Expansion  
IP Phone Model  
Softkeys  
Module  
-
Programmable Keys  
53i  
55i  
-
6
6
6
36 to 108*  
(Model 536EM)  
57i  
12  
12  
36 to 108*  
-
(Model 536EM)  
60 to 180**  
(Model 560EM)  
57i CT  
36 to 108* on Base  
Station  
-
(Model 536EM)  
60 to 180** on Base  
Station  
(Model 560EM)  
*The 536EM expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP  
phone totaling 108 softkeys. Valid for 55i, 57i, and 57i CT phones.  
**The 560EM expansion module consists of 60 softkeys. You can have up to 3 expansion modules on an IP  
phone totaling 180 softkeys. Valid for 57i and 57i CT phones only.  
The softkey or programmable key can be set to use a specific function. Available  
functions depend on the IP phone model.  
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The functions you can configure are:  
none  
line  
speeddial  
do not disturb  
BLF  
BLF/List  
XML  
flash  
sprecode  
park  
pickup  
last call return  
directory  
callers list  
intercom  
services  
empty  
For information about configuring softkeys, see Chapter 5, the section, “Softkeys/  
Programmable Keys/Feature Keys” on page 5-21.  
For more information about softkey functions see Appendix A, the section,  
“Softkey/Programmable Key/Feature Key Parameters” on page A-108.  
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Administrator Options  
Administrator Level Options  
Configuration Server Settings  
The configuration server stores the firmware images, configuration files, and  
software when performing software upgrades to the IP phone. An administrator  
can configure the following parameters for the configuration server:  
Download Protocol  
Protocol to use for downloading new versions of firmware and configuration  
files to the IP phone. Valid values are TFTP, FTP, and HTTP. Default is TFTP.  
TFTP Server  
IP address or qualified domain name of the TFTP server. You can select a  
primary or alternate TFTP server and then assign an IP address or qualified  
domain name to your selection. Set this option if TFTP is the download  
protocol selected.  
Note: For DHCP to automatically populate the IP address or domain  
name for the TFTP server, your DHCP server must support Option 66.  
For more information, see Chapter 4, the section, “DHCP” on page 4-4.  
FTP Server  
IP address or network host name of the FTP server. If required, you can also  
assign a user name and password for access to the FTP server. Set this option  
if FTP is the download protocol selected. If you enter a network host name,  
DNS must also be set.  
HTTP Server  
IP address of the HTTP server. You can also assign an HTTP path to the  
HTTP server. Set this option if HTTP is the download protocol selected.  
HTTPS Server  
IP address of the HTTPS server. You can also assign an HTTPS path to the  
HTTPS server. Set this option if HTTPS is the download protocol selected.  
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IP Phone Administrator Guide  
Administrator Level Options  
Mode  
(not configurable via IP phone UI). Enables and disables the IP phone to be  
updated automatically (auto-resync) once a day at a specific time in a 24-hour  
period. Updating can be done to the configuration files only, the firmware  
only, or both. This feature works with TFTP, FTP, and HTTP servers. The  
auto update feature works with both encrypted and plain text configuration  
files.  
Note: Any changes made using the Aastra Web UI or the IP phone UI are  
not overwritten by an auto-resync update. Auto-resync affects the  
configuration files only. However, the settings in the Aastra Web UI take  
precedence over the IP phone UI and the configuration files.  
Time (24-hour)  
(Not configurable via IP phone UI). Sets the time of day in a 24-hour period  
for the IP phone to be automatically updated (auto-resync). This parameter  
works with TFTP, FTP, and HTTP servers.  
Note: Auto-Resync adds up to 15 minutes random time to the configured  
time. For example, if the auto resync time parameter is set to 02:00, the  
event takes place any time between 02:00 and 02:15.  
XML Push Server List  
applications to the IP phone.  
Reference  
For more information about configuring the configuration server, see Chapter 4,  
the section, “Configuration Server Protocol” on page 4-13.  
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Administrator Options  
Administrator Level Options  
Firmware Update Features  
The IP phone uses a TFTP, FTP, HTTP, or HTTPS server (depending on the  
protocol configured on the IP phone) to download configuration files and  
firmware.  
You can download the firmware stored on the configuration server in one of three  
ways:  
Manual firmware update using the Aastra Web UI (TFTP only).  
Manual update of firmware and configuration files (by restarting the phone  
via the IP phone UI or the Aastra Web UI).  
Automatic update of firmware, configuration files, or both at a specific time  
in a 24-hour period (via the Aastra Web UI or configuration files)  
Reference  
For more information about firmware update, see Chapter 8, “Firmware  
Upgrade.”  
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IP Phone Administrator Guide  
Administrator Level Options  
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Chapter 4  
Network Configuration  
of the IP Phones  
About this chapter  
Introduction  
This chapter provides the information required to configure the administrative  
options on the IP phones. It includes procedures for configuring via the  
configuration files, the IP Phone UI, and the Aastra Web UI where applicable.  
Topics  
Topic  
Page  
Overview  
page 4-3  
page 4-4  
page 4-4  
page 4-7  
page 4-13  
page 4-13  
page 4-18  
page 4-18  
page 4-20  
page 4-22  
page 4-24  
Basic Network Settings  
DHCP  
Configuring Network Settings Manually  
Configuration Server Protocol  
Configuring the Configuration Server Protocol  
Advanced Network Settings  
Network Address Translation (NAT)  
Configuring Nortel NAT (optional)  
Configuring NAT Address and Port (optional)  
HTTPS Client/Server Configuration  
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IP Phone Administrator Guide  
About this chapter  
Topic  
Page  
Universal Plug and Play (UPnP) (for remote phones)  
page 4-28  
page 4-31  
page 4-32  
page 4-41  
page 4-43  
page 4-56  
Virtual LAN (optional)  
Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS  
Network Time Servers  
Session Initiation Protocol (SIP) Settings  
Real-time Transport Protocol (RTP) Settings  
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Network Configuration of the IP Phones  
Overview  
Overview  
An administrator can configure the IP Phone Network and SIP options from the  
phone UI, from the Aastra Web UI, or the configuration files. Administrator level  
options are password protected in both the IP phone UI and the Aastra Web UI.  
Note: An administrator has the option of enabling and disabling the use  
of password protection in the IP phone UI. This is configurable using the  
Appendix A, the section “Password Settings” on page A-8.  
The procedures in this section include configuring from the IP phone UI and the  
Aastra Web UI. To configure the IP phones using the configuration files, see  
Appendix A, “Configuration Parameters.”  
To configure the phone using the IP phone UI, you must enter an administrator  
password. To configure the phone using the Aastra Web UI, you must enter an  
administrator user name and password.  
Note: In the IP phone UI, the default password is "22222". In the  
password is "22222".  
References  
For configuring the IP phone at the Asterisk IP PBX, see Appendix C,  
“Configuring the IP Phone at the Asterisk IP PBX.”  
For sample configuration files, see Appendix D, “Sample Configuration Files.”  
These sample files include basic parameters required to register the IP phone at  
the PBX.  
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IP Phone Administrator Guide  
Basic Network Settings  
Basic Network Settings  
This section describes the basic network settings on the IP phone which include  
configuring for:  
DHCP  
IP Address (of phone)  
Subnet Mask (of phone)  
Gateway  
Primary DNS  
Secondary DNS  
Ethernet Port 0  
Ethernet Port 1  
DHCP  
The IP phone is capable of querying a DHCP server, allowing a network  
administrator a centralized and automated method of configuring various network  
parameters for the phone. If DHCP is enabled, the IP phone requests the following  
network information:  
Subnet Mask  
Gateway (i.e. router)  
Domain Name Server (DNS)  
Broadcast Address  
Network Time Protocol Server  
IP Address  
TFTP Server Name  
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Network Configuration of the IP Phones  
Basic Network Settings  
Note: For DHCP to automatically populate the IP address or domain  
name for the TFTP server, your DHCP server must support Option 66.  
Option 66 is responsible for forwarding the TFTP server IP address or  
domain name to the phone automatically. If your DHCP server does not  
support Option 66, you must manually enter the IP address or domain  
name for the TFTP server into your IP phone configuration.  
The network administrator chooses which of these parameters (if any) are  
supplied to the IP phone by the DHCP server. The administrator must configure  
the phone manually to provide any required network parameters not supplied by  
the DHCP server.  
Configuring DHCP  
You can enable and disable DHCP using the configuration files, the IP phone UI,  
or the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network  
Settings” on page A-5.  
IP Phone UI  
Step Action  
1
2
3
4
5
Press  
on the phone to enter the Options List.  
Select Network.  
Select option DHCP.  
Press Change to set "Use DHCP" to "Yes" (enable) or "No" (disable).  
Press Done to save the changes.  
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IP Phone Administrator Guide  
Basic Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Basic Network Settings.  
2
3
Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box).  
Click  
to save your settings.  
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Network Configuration of the IP Phones  
Basic Network Settings  
Configuring Network Settings Manually  
If you disable DHCP on your phone, you need to configure the following network  
settings manually:  
IP Address  
Subnet Mask  
Gateway  
Primary DNS  
Secondary DNS  
You can configure the network settings using the configuration files, the IP phone  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network  
Settings” on page A-5.  
IP Phone UI  
Step Action  
1
2
3
4
5
6
7
Press  
on the phone to enter the Options List.  
Select Network.  
Select IP Address and enter the IP address of the phone.  
Select Subnet Mask and enter the subnet mask.  
Select Gateway and enter the gateway address.  
Select DNS and enter a Primary and/or Secondary DNS server.  
Press Done to save the changes.  
The IP phone is manually configured.  
You can now continue configuring the IP phone if required using the IP Phone UI.  
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IP Phone Administrator Guide  
Basic Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Basic Network Settings.  
2
3
4
5
Enter an IP address of the phone in the IP Address field.  
Enter a subnet mask in the Subnet Mask field.  
Enter a gateway address in the Gateway field.  
Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS  
field.  
6
Click  
to save your settings.  
The IP phone is manually configured.  
You can now continue configuring the IP phone if required using the Aastra Web UI.  
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Network Configuration of the IP Phones  
Basic Network Settings  
Configuring Ethernet Ports 0 and 1 Negotiation  
Ethernet is the computer networking technology for local area networks (LANs).  
You use the Ethernet ports to connect to a LAN using a twisted pair 10BASE-T  
cable to transmit 10BASE-T Ethernet.  
There are two Ethernet ports on the rear of the IP phones, Ethernet Port 0 and  
Ethernet Port 1. Using the Aastra Web UI, you can select the type of transmission  
you want these ports to use to communicate over the LAN. The IP phones support  
each of the following methods of transmission:  
Auto-negotiation  
Half-duplex (10Mbps or 100 Mbps)  
Full-duplex (10Mbps or 100Mbps)  
Auto-negotiation  
Auto-negotiation is when two connected devices choose common transmission  
parameters. In the auto-negotiation process, the connected devices share their  
speed and duplex capabilities and connect at the highest common denominator  
(HCD). Auto-negotiation can be used by devices that are capable of different  
transmission rates (such as 10Mbit/sec and 100Mbit/sec), different duplex modes  
(half duplex and full duplex) and/or different standards at the same speed. You can  
set the Ethernet ports on the IP phones to auto-negotiate during transmission.  
Half-Duplex (10Mbps or 100Mbps)  
Half-duplex data transmission means that data can be transmitted in both  
directions on a signal carrier, but not at the same time. For example, on a LAN  
using a technology that has half-duplex transmission, one device can send data on  
the line and then immediately receive data on the line from the same direction in  
which data was just transmitted. Half-duplex transmission implies a bidirectional  
line (one that can carry data in both directions). On the IP phones, you can set the  
half-duplex transmission to transmit in 10Mbps or in 100Mbps.  
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Full-Duplex (10Mbps or 100Mbps)  
Full-duplex data transmission means that data can be transmitted in both  
directions on a signal carrier at the same time. For example, on a LAN with a  
technology that has full-duplex transmission, one device can be sending data on  
the line while another device is receiving data. Full-duplex transmission implies a  
bidirectional line (one that can move data in both directions). On the IP phones,  
you can set the full-duplex transmission to transmit in 10Mbps or in 100Mbps.  
Configuring Ethernet Ports 0 and 1  
You can configure the Ethernet port transmission method to use on the IP phones  
using the configuration files, the IP Phone UI, or the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network  
Settings” on page A-5.  
IP Phone UI  
Step  
Action  
1
2
3
4
Press  
on the phone to enter the Options List.  
Select Ethernet.  
Select Phone (for Ethernet Port 0).  
Select a negotiation method to use on port 0 and press Set. Valid values are:  
AutoNegotiation  
FullDuplex 10Mbps  
FullDuplex 100Mbps  
HalfDuplex 10Mbps  
HalfDuplex 100Mbps  
Default is FullDuplex 10Mbps.  
5
Select Passthrough (for Ethernet Port 1).  
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Network Configuration of the IP Phones  
Basic Network Settings  
IP Phone UI  
Step  
Action  
6
Select a negotiation method to use on port 1and press Set. Valid values are:  
AutoNegotiation  
FullDuplex 10Mbps  
FullDuplex 100Mbps  
HalfDuplex 10Mbps  
HalfDuplex 100Mbps  
Default is AutoNegotiation.  
7
8
Press Done or  
to finish configuring the configuration server protocol for the IP phone.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Restart.  
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IP Phone Administrator Guide  
Basic Network Settings  
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Basic Network Settings.  
2
In the “Ethernet Port 0” field, select a negotiation method to use on port 0. Valid values are:  
Auto Negotiation  
Full Duplex, 10Mbps  
Full Duplex, 100Mbps  
Half Duplex, 10Mbps  
Half Duplex, 100Mbps  
Default is Full Duplex, 10Mbps.  
3
In the “Ethernet Port 1” field, select a negotiation method to use on port 1. Valid values are:  
Auto Negotiation  
Full Duplex, 10Mbps  
Full Duplex, 100Mbps  
Half Duplex, 10Mbps  
Half Duplex, 100Mbps  
Default is Auto Negotiation.  
4
5
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click  
..  
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Network Configuration of the IP Phones  
Configuration Server Protocol  
Configuration Server Protocol  
You can download new versions of firmware and confguration files from the  
configuration server to the IP phone using any of the following types of protocols:  
TFTP, FTP, HTTP, and HTTPS. The TFTP setting is the default download  
protocol. You can configure the type of protocol that the IP phone uses by setting  
it in the configuration files, the IP phone UI, or the Aastra Web UI.  
Note: For DHCP to automatically populate the IP address or domain  
name for the TFTP server, your DHCP server must support Option 66.  
For more information, see this chapter, the section, “DHCP” on page 4-4.  
Configuring the Configuration Server Protocol  
Use the following procedure to configure the configuration server protocol.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Configuration  
Server Settings” on page A-11.  
IP Phone UI  
Step  
Action  
1
2
3
4
Press  
on the phone to enter the Options List.  
Select Network.  
Select Download Protocol.  
Select "Use TFTP", "Use FTP", "Use HTTP", or “HTTPS”.  
The IP phone uses the protocol you select to download new firmware and configuration files from  
the configuration server.  
5
Press Done to save the changes.  
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IP Phone Administrator Guide  
Configuration Server Protocol  
IP Phone UI  
Step  
Action  
6
From the Network Settings menu, select TFTP Server, FTP Server, HTTP Server, or HTTPS  
(depending on which protocol you configured in Step 4).  
7
Enter the IP address of the protocol server (in dotted decimal format).  
Use the following table to configure the applicable server.  
TFTP  
- Select TFTP.  
- Select Primary.  
- Select Primary TFTP.  
- Enter the IP address or qualified domain name of the primary TFTP server.  
- Press Done to save the change.  
Optional: You can also configure an alternate TFTP server if required. If Alternate TFTP is  
enabled, you must also enter an IP address or qualified domain name for the alternate TFTP  
server.  
FTP  
- Select FTP Server.  
- Enter the IP address of the FTP server.  
- Press Done.  
Optional: You can enter a username and password for accessing the FTP server if required:  
- Select FTP Username.  
- Enter a username for accessing the FTP server.  
- Press Done.  
- Select FTP Password.  
- Enter a password for accessing the FTP server.  
- Press Done.  
HTTP  
- Select HTTP Server  
- Enter the IP address of the HTTP server.  
- Press Done.  
- Select HTTP Path.  
- Enter the HTTP sub-directory path name. If the IP phone’s files are located in a sub-directory  
beneath the server’s HTTP root directory, the relative path to that sub-directory should be  
entered in this field.  
- Press Done.  
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Network Configuration of the IP Phones  
Configuration Server Protocol  
IP Phone UI  
Step  
Action  
7
(Cont’d)  
HTTPS  
- Select HTTP Client.  
- Select Download Server.  
- Enter the IP address of the HTTPS server.  
- Press Done.  
- Select Download Path.  
- Enter the HTTPS path name. If the IP phone’s configuration files and firmware files are  
located in a sub-directory beneath the server’s HTTPS root directory, the relative path to that  
sub-directory should be entered in this field.  
- Press Done.  
Note: To configure the HTTPS security method, HTTP to HTTPS redirect, and HTTPS server  
blocking for HTTP XML POSTs, see the section, “HTTPS Client/Server Configuration” on  
page 4-24.  
8
9
Press Done to save the changes.  
Press Done to finish configuring the configuration server protocol for the IP phone.  
Note: The session prompts you to restart the IP phone to apply the configuration changes.  
Select Restart.  
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IP Phone Administrator Guide  
Configuration Server Protocol  
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Configuration Server.  
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Network Configuration of the IP Phones  
Configuration Server Protocol  
Aastra Web UI  
Step Action  
2
Select the protocol from the "Download Protocol" list box.  
The IP phone uses the protocol you select to download new firmware and configuration files from the  
configuration server. Use the following table to configure the applicable server.  
TFTP  
- Enter an IP address or qualified domain name in the "TFTP Server" field.  
Optional: You can also configure an alternate TFTP server if required. If "Use Alternate  
TFTP" is enabled, you must also enter an IP address or qualified domain name for the  
alternate server in the "Alternate TFTP" field.  
FTP  
- Enter an IP address in the "FTP Server" field.  
Optional: You can enter a username and password for accessing the FTP server if  
required.  
- Enter a user name for a user that will access the FTP server in the "FTP User Name" field.  
- Enter a password for a user that allows access to the FTP server in the "FTP Password"  
field.  
HTTP  
- Enter an IP address in the "HTTP Server" field.  
- Enter a root sub-directory path for the HTTP server in the "HTTP Path" field.  
Optional: You can enter a list of users to be authenticated when they access the HTTP  
server in the "XML Push Server List(Approved IP Addresses)" field.  
HTTPS  
- Enter an IP address in the "HTTPS Server" field.  
- Enter a root directory path for the HTTPS server in the "HTTP Path" field.  
Optional: You can enter a list of users to be authenticated when they access the HTTP  
server in the "XML Push Server List(Approved IP Addresses)" field.  
3
4
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
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IP Phone Administrator Guide  
Advanced Network Settings  
Advanced Network Settings  
You can set advanced network settings on the IP phone such as, Network Address  
Translation (NAT), Nortel NAT, Network Time Protocol (NTP) Time Servers,  
Virtual LAN (VLAN), and Quality of Service (QoS), and Universal Plug and Play  
(UPnP) using the Aastra Web UI or the configuration files.  
Note: The available advanced network parameters via the IP phone UI  
are NAT, Nortel NAT, UPnP, VLAN, and QoS only.  
Network Address Translation (NAT)  
The protocols used by all IP phones do not interoperate completely with Network  
Address Translation (NAT). For the Aastra IP phones, specific configuration  
parameters allow the phone to operate while connected to a network device that  
enforces NAT. The following is a sample network using a NAT proxy and relevant  
IP phone configuration parameters.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Nortel Proxy/Registrar  
The phone at IP address 10.10.10.10 is configured to register with the proxy at  
63.251.195.10. Because it is a Nortel proxy, the configuration must additionally  
include the "sip nortel nat support" and "sip nortel nat timer" settings, telling the  
firmware to enhance the protocols with Nortel specific content.  
Note: This IP phone uses RTP port 3000 (the default value) since an RTP  
port was not explicitly configured.  
SBC or ALG proxy/registrar  
The phone at IP address 10.10.10.20 is configured to register with the proxy at  
63.251.195.20. Because the proxy/registrar has session border control (SBC) or  
application layer gateway (ALG) functionality, no additional IP phone  
configuration is required.  
Other proxy/registrars  
The phone at IP address 10.10.10.30 is configured to register with the proxy at  
63.251.195.30. Because this proxy/registrar is not a Nortel proxy and has no SBC  
or ALG functionality, the configuration must additionally include the "sip nat ip"  
and "sip nat port" settings that contain the public ip address of the NAT router and  
the port used for call signaling messages. This information is embedded in  
protocol messages to allow the proxy/registrar to reach the IP phone on the NAT  
router private network.  
NAT router configuration  
You must configure the NAT router to allow signaling or media packets  
containing the various UDP port values to flow between the private and public  
networks that are separated by the NAT router. In the sample network, the NAT  
router must not filter packets using ports 3000, 5060, 6060, 16420, and 16430.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Nortel Networks NAT  
Nortel Networks provides a proprietary solution to support connectivity to their  
proxies from phones placed behind devices (such as routers or firewalls) that use  
NAT. Nortel uses the SIP ping request/reply between the Nortel proxy and the  
phone in order to keep the connection through the router or firewall active. A SIP  
Nortel NAT timer is the interval, in seconds (default is 60), that the phone sends  
SIP ping requests to the Nortel proxy.  
Configuring Nortel NAT (optional)  
You can configure Nortel NAT using the configuration files, the IP phone UI, or  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network  
Address Translation (NAT) Settings” on page A-18.  
IP Phone UI  
Step Action  
1
2
3
4
5
6
7
Press  
on the phone to enter the Options List.  
Select Network Settings.  
Select NAT.  
Select Nortel.  
Select NAT Enabled.  
Press Change to set Yes (enable) or No (disable) for NAT on a Nortel network.  
Press Done to save the changes.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Advanced Network Settings.  
2
3
4
Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable  
NAT for a Nortel network.  
Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647.  
Default is 60.  
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
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IP Phone Administrator Guide  
Advanced Network Settings  
Configuring NAT Address and Port (optional)  
You can also configure a specific NAT address and port on the IP phone using the  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network  
Address Translation (NAT) Settings” on page A-18.  
IP Phone UI  
Step Action  
1
2
3
4
5
6
7
8
9
10  
Press  
on the phone to enter the Options List.  
Select Network Settings.  
Select NAT.  
Select NAT Settings.  
Select NAT IP.  
Enter a public IP address of your NAT device in dotted-decimal format.  
Press Done to save the NAT setting.  
Select NAT SIP Port.  
Enter the public SIP signalling port number of your NAT device.  
Press Done to save the changes.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Advanced Network Settings.  
2
3
4
Enter a NAT IP address in the "NAT IP" field.  
Enter a NAT port in the "NAT SIP Port" field.  
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
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IP Phone Administrator Guide  
Advanced Network Settings  
HTTPS Client/Server Configuration  
HTTPS is a Web protocol that encrypts and decrypts user page requests as well as  
the pages that are returned by the Web server. HTTPS uses Secure Socket Layer  
(SSL) or Transport Layer Security (TLS) as a sublayer under its regular HTTP  
application layering. SSL is a commonly-used protocol for managing the  
security of a message transmission on the Internet. It uses a 40-bit key size  
for the RC4 stream encryption algorithm, which is considered an adequate degree  
of encryption for commercial exchange. TLS is a protocol that ensures privacy  
between communicating applications and their users on the Internet. When a  
server and client communicate, TLS ensures that no third party may eavesdrop or  
tamper with any message. TLS is the successor to SSL.  
Note: HTTPS uses port 443 instead of HTTP port 80 in its interactions  
with the TCP/IP lower layer.  
When an HTTPS client opens and closes its TCP socket, the SSL software  
respectively handshakes upon opening and disconnects upon closing from the  
HTTPS server. The main HTTPS client functions are:  
Downloading of configuration files and firmware images.  
Downloading of script files based on an “HTTPS://” URL supplied by a  
softkey definition.  
The HTTPS server provides HTTP functionality over secure connections. It  
coexists with the HTTP server but has its own set of tasks. The main HTTPS  
server functions are:  
Delivery of web page content to a browser client over a secure connection.  
Execution of HTTP GET and POST requests received over a secure  
connection.  
Using the configuration files, the IP phone UI, or the Aastra Web UI, you can  
configure the following regarding HTTPS:  
Specify HTTPS security client method to use (TSLv1 or SSLv3)  
Enable or disable HTTP to HTTPS server redirect function  
HTTPS server blocking of XML HTTP POSTS to the phone  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Configuring HTTPS Client and Server Settings  
Use the following procedures to configure the HTTPS client and server for  
the IP phones.  
Note: To enable or disable tbe IP phones to use the HTTPS protocol as  
the configuration server, see the section, “Configuring the Configuration  
Server Protocol” on page 4-13.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “HTTPS Client  
and Server Settings” on page A-20.  
IP Phone UI  
Step Action  
1
2
3
4
Press  
on the phone to enter the Options List.  
Select Network.  
Select HTTPS ->Client Method.  
Press Change to select a client method to use for HTTPS. Valid values are:  
SSL 3.0 (default)  
TSL 1.0  
5
6
7
8
Press Done to save the changes.  
Press Done 3 more times to return to the Options List menu.  
Select Phone Status.  
Select Restart Phone and press Restart to reboot the phone for the HTTPS settings to take affect.  
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IP Phone Administrator Guide  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Advanced Network Settings.  
2
Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are:  
SSL 3.0 (default)  
TSL 1.0  
3
4
Enable HTTP to HTTPS redirect by checking the HTTPS Server - Redirect HTTP to HTTPS field  
check box. (Disable this field by unchecking the check box). Default is enabled.  
Enable the blocking of XML HTTP POSTs by the HTTPS server by checking the HTTPS Server -  
Block XML HTTP POSTs field check box. (Disable this field by unchecking the check box). Default is  
disabled.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Aastra Web UI  
Step Action  
5
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
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IP Phone Administrator Guide  
Advanced Network Settings  
Universal Plug and Play (UPnP) (for remote phones)  
UPnP is a standard that uses Internet protocols to enable devices to be plugged  
into a network and automatically know about each other. With UPnP, when a user  
plugs a device into the network, the device configures itself, acquires a TCP IP  
address, and uses a discovery protocol based on the Internet's HTTP or HTTPS  
URL to announce its presence on the network to other devices.  
This method of device discovery on a network is called “Universal Plug and Play”  
or UPnP. If you enable UPnP, and the phone is discovered on the network, port  
mappings are set up between the phone and the Internet Gateway Device (IGD).  
The phone controls the opening, closing, and polling of ports on the IGD. HTTP  
and SIP use a single port each. RTP/RTCP uses a range of ports.  
The UPnP manager performs its functions when you set the phone to remote  
mode. When you switch the phone back to local mode, the UPnP manager  
removes any open port mappings and shuts itself down. If you boot the phone in  
remote mode, the UPnP manager initializes after the phone obtains an IP address  
and before a SIP registration is sent out. If you want to manually configure your  
NAT, you must disable UPnP on the remote mode phone.  
Note: Enabling UPnP allows the IP phones to access the Internet even if  
a firewall has been set on the IGD. This allows the phone to send and  
receive SIP calls and XML pushes without interruption. UPnP does not  
work with multiple firewalls.  
You can enable UPnP on remote IP phones using the configuration files, the IP  
Phone UI, or the Aastra Web UI. Using the configuration files, you can enable  
UPnP using the following parameters:  
upnp manager  
upnp gateway  
sip nat rtp port  
The “upnp manager” parameter enables or disables UPnP. The “upnp gateway”  
parameter is the IP address or qualified domain name of the Internet gateway or  
router that stores the port mappings. In the event a phone using UPnP is rebooted,  
it will still have the previously set port mappings on the gateway. The “sip nat rtp  
port” parameter specifies the RTP port range on the gateway.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Configuring UPnP (optional)  
Use the following procedures to configure UPnP on the IP phones.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “UPnP Settings”  
on page A-22.  
IP Phone UI  
Step Action  
1
2
3
4
5
6
7
8
Press  
on the phone to enter the Options List.  
Select Network.  
Select UPnP.  
Press the  
or  
navigation keys to toggle to “Yes” (enable) or “No” (disable).  
Press Set to save the changes.  
Press  
to exit the UPnP menu.  
Select Phone Status.  
Select Restart Phone and press Restart to reboot the phone for the UPnP settings to take affect.  
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IP Phone Administrator Guide  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Advanced Network Settings.  
2
In the UPnP field, place a check in the “Enabled” box to turn ON UPnP.  
Note: To manually configure NAT, uncheck (disable) the “Enabled” box.  
3
4
In the NAT RTP Port field, specify the beginning of the RTP port range on the gateway.  
Default is 51720.  
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click  
5
.
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Network Configuration of the IP Phones  
Advanced Network Settings  
Virtual LAN (optional)  
Virtual Local Area Network (VLAN) is a feature on the IP phone that allows for  
multiple logical Ethernet interfaces to send outgoing RTP packets over a single  
physical Ethernet as described in IEEE Std 802.3. On the IP phone, you configure  
a VLAN ID that associates with the physical Ethernet port.  
By configuring specific VLAN parameters, the IP phones have the capability of  
adding and removing tags, and processing the ID and priority information  
contained within the tag.  
Note: All latest VLAN functionality is backwards compatible with IP  
Phone Releases 1.3 and 1.3.1.  
VLAN on the IP phones is disabled by default. When you enable VLAN, the IP  
phone provides defaults for all VLAN parameters. If you choose to change these  
parameters, you can configure them using the configuration files, the IP Phone UI,  
or the Aastra Web UI.  
The following sections describe the VLAN features you can configure on the IP  
phones.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS  
ToS is an octet as a field in the standard IP header. It is used to classify the traffic  
of the different QoSs.  
QoS provides service differentiation between IP packets in the network. This  
service differentiation is noticeable during periods of network congestion (for  
example, in case of contention for resources) and results in different levels of  
network performance.  
Port 0 is the Ethernet connected to the network. Port 1 is the Ethernet used for  
passthrough to a PC.  
Differentiated Service (DiffServ) QoS is class-based where some classes of traffic  
receive preferential handling over other traffic classes.  
The Differentiated Services Code Point (DSCP) value is stored in the first six bits  
of the ToS field. Each DSCP specifies a particular per-hop behavior that is  
applied to a packet.  
The following parameters allow an administrator to configure ToS, QoS, and  
DiffServ QoS for VLAN:  
tagging enabled  
tos priority map  
priority non-ip  
VLAN id  
VLAN id port 1  
QoS eth port 1 priority  
tos sip  
tos rtp  
tos rtcp  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Notes:  
1. In order for the software to successfully maintain connectivity with a  
network using VLAN functionality, the IP phone reboots if you modify  
the "tagging enabled" (VLAN enable in the Web UI), "VLAN id", or  
"VLAN id port 1" parameters.  
2. The "QoS eth port 0 priority" and "QoS eth port smp priority"  
parameters were applicable to software release 1.3.1 and earlier. They  
have no affect in software Release 1.4 and up.  
3. When the Port 0 "VLAN id" and the Port 1 "VLAN id port 1"  
parameters have the same value, VLAN functionality is compatible with  
earlier IP phone software releases.  
DSCP Range/VLAN Priority Mapping  
DSCP bits in the ToS field of the IP header are set for RTP, RTCP, and SIP packets  
using either the default values or the values configured via the "tos sip", "tos rtp",  
and "tos rtcp" parameters.  
When the VLAN global configuration parameter, "tagging enabled" is set to 1,  
VLAN priority for IP packets is mapped to the DSCP value instead of a single  
priority for all packets. An administrator can also configure VLAN priority for  
non-IP packets using the "priority non-ip" parameter.  
Since the default DSCP settings for SIP, RTP, and RTCP are 24, 32, and 32  
respectively, this results in corresponding default VLAN priorities of 3 for SIP, 4  
for RTP, and 4 for RTCP (based on the settings in the table “DSCP Range/VLAN  
Priority” on page 4-34).  
You can change the default parameters by modifying just the DSCP values, just  
the VLAN priority values, or by modifying all values.  
The following table shows the DSCP range/VLAN piority mapping.  
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IP Phone Administrator Guide  
Advanced Network Settings  
DSCP Range/VLAN Priority  
DSCP  
Range  
VLAN Priority  
0-7  
0
1
2
3
4
5
6
7
8-15  
16-23  
24-31  
32-39  
40-47  
48-55  
56-63  
The following table identifies the default DSCP of protocols.  
Protocol  
Name  
Default DSCP  
Values in the  
ToS Field  
rtp  
rtcp  
sip  
32  
32  
24  
Configuring Type of Service (ToS)/DSCP (optional)  
Use the following procedures to configure ToS/DSCP on the IP phone.  
Note: ToS/DSCP is enabled by default. The SIP, RTP, and RTCP  
parameters show defaults of 24, 32, and 32, respectively. Use the  
following procedures to change these settings if required.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Type of Service  
(ToS)/DSCP Settings” on page A-27.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
IP Phone UI  
Step Action  
1
2
3
4
Press  
on the phone to enter the Options List.  
Select Type of Service.  
Select SIP, RTP, and/or RTCP and enter a value from 0 to 63.  
Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map  
the applicable priority to the Protocol setting as shown in the table “DSCP Range/VLAN Priority” on  
page 4-34 For more information, see the section “Configuring VLAN (optional)” on page 4-36.  
5
6
7
8
Press Done to save the changes.  
Press Done 2 more times to return to the Options List menu.  
Select Phone Status.  
Select Restart Phone and press Restart to reboot the phone for the ToS/DSCP settings to take  
affect.  
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IP Phone Administrator Guide  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Type of Service,DSCP.  
2
Choose a Protocol (SIP, RTP, and/or RTCP), and enter a value from 0 to 63.  
Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map  
the applicable priority to the Protocol setting as shown in the table “DSCP Range/VLAN Priority” on  
page 4-36 For more information, see the section “Configuring VLAN (optional)” on page 4-36.  
3
4
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
Configuring VLAN (optional)  
Use the following procedures to configure VLAN on the IP phone.  
Note: VLAN is disabled by default. When you enable VLAN, the IP  
phones use the default settings for each VLAN parameter. You can  
change the default settings if required using the following procedure.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network  
Address Translation (NAT) Settings” on page A-18.  
IP Phone UI  
Step Action  
1
2
3
Press  
on the phone to enter the Options List.  
Select Network.  
Select VLAN.  
To globally enable/disable VLAN and set priority for non-IP packets:  
4
Select VLAN Enable, and press Change to set VLAN Enable to Yes (or No to disable)  
Press Done to save the changes.  
5
6
Select Phone.  
7
Select Priority.  
8
Select Other and enter a non-IP priority value from 0 to 7 for non-IP packets.  
Press Done to save the changes.  
9
10  
Press Done again to return to the VLAN Phone menu.  
To set VLAN ID and priority for Port 0:  
11  
12  
13  
14  
15  
16  
17  
Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 0.  
Press Done to save the change.  
Select Priority.  
Select a VLAN Protocol (SIP, RTP, and/or RTCP).  
Enter a VLAN priority value from 0 to 7 for the associated Protocol.  
Press Done to save the changes.  
Press Done again to return to the VLAN Settings menu.  
To set VLAN ID and priority for Port 1 (passthrough port):  
18 Select Passthrough.  
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IP Phone Administrator Guide  
Advanced Network Settings  
IP Phone UI  
Step Action  
19  
20  
21  
22  
23  
24  
25  
26  
Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 1.  
Press Done to save the change.  
Select Priority.  
Select a VLAN priority value from 0 to 7 for Port 1.  
Press Done to save the change.  
Press Done 3 more times to return to the Options List main menu.  
Select Phone Status.  
Select Restart Phone and press Restart to reboot the phone for the VLAN features to take affect.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->VLAN.  
To globally enable/disable VLAN and set priority for non-IP packets:  
2
Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the  
check box).  
3
With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field.  
To set VLAN ID and priority for Port 0:  
4
5
For Port 0, enter a VLAN ID value from 1 to 4094 in the VLAN ID field.  
Choose a VLAN Protocol (SIP Priority, RTP Priority, and/or RTCP Priority), and select a priority for  
the associated Protocol.  
To set VLAN ID and priority for Port 1 (passthrough port):  
6
7
For Port 1, enter a VLAN ID value from 1 to 4094 in the VLAN ID field.  
Select a VLAN priority value from 0 to 7 for Port 1 in the Priority field.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Aastra Web UI  
Step Action  
8
Click  
to save your changes.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
9
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Network Configuration of the IP Phones  
Advanced Network Settings  
Network Time Servers  
Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize  
the phone clock time with a computer (configuration server) in the network.  
To use NTP, you must enable it using the configuration files or the Aastra Web UI.  
You can specify up to three time servers in your network.  
Note: The IP phones support NTP version 1.  
Configuring NTP Servers (optional)  
Use the following procedure to enable/disable and configure the NTP servers  
using the configuration files.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Time Server  
Settings” on page A-28.  
Use the following procedure to enable/disable the NTP server using the IP Phone  
UI.  
IP Phone UI  
Step Action  
1
2
3
Press  
on the phone to enter the Options List.  
Select Time and Date.  
Select Time Server.  
Note: The Timer Server is disabled by default.  
Press Enable to enable the Time Server.  
Press Done to save the change.  
4
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IP Phone Administrator Guide  
Advanced Network Settings  
Use the following procedure to enable/disable and configure the NTP Servers  
using the Aastra Web UI..  
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Network->Advanced Network Settings.  
2
3
Enable the "NTP Time Servers" field by checking the check box.  
(Disable this field by unchecking the box).  
Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or  
"Time Server 3" field(s) to specify the location of the NTP time server.  
Note: To enable/disable time serving, set the time/date format, and set the time zone, see “Time  
Server Settings” on page A-28. These parameters can be set using the configuration files only.  
4
Click  
to save your changes.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Session Initiation Protocol (SIP) Settings  
The IP phone uses the information in the Session Initiation Protocol (SIP) settings  
to register at the IP PBX.  
The IP phone configuration defines network and user account parameters that  
apply globally to all SIP lines. Since not all SIP lines are necessarily hosted using  
the same IP-PBX/server or user account, additional sets of per-line parameters  
can also be defined for network and user account.  
You configure and modify these parameters and associated values using the  
configuration files, the IP phone UI, or the Aastra Web UI. The Aastra Web UI  
and configuration file methods configure global and per-line SIP settings on the IP  
phone. The IP phone UI configures global SIP settings only.  
The following tables identify the SIP global and per-line, authentication and  
network parameters on the IP phones.  
SIP Global Parameters  
Configuration File Parameters Aastra Web UI Parameters  
SIP Global Authentication Parameters  
sip screen name  
sip user name  
sip display name  
sip auth name  
sip password  
sip bla number  
sip mode  
Screen Name  
Phone Number  
Caller ID  
Authentication Name  
Password  
BLA Number  
Line Mode  
sip vmail  
SIP Global Network Parameters  
sip proxy ip  
sip proxy port  
sip backup proxy ip  
sip backup proxy port  
sip outbound proxy  
sip outbound proxy port  
sip registrar ip  
Proxy Server  
Proxy Port  
Backup Proxy Server  
Backup Proxy Port  
Outbound Proxy Server  
Outbound Proxy Port  
Registrar Server  
sip registrar port  
Registrar Port  
sip backup registrar ip  
sip backup registrar port  
sip registration period  
Backup Registrar Server  
Backup Registrar Port  
Registration Period  
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IP Phone Administrator Guide  
Advanced Network Settings  
SIP Per-Line Parameters  
Configuration File Parameters  
Aastra Web UI Parameters  
SIP Per-Line Authentication Parameters  
sip lineN screen name  
sip lineN user name  
sip lineN display name  
sip lineN auth name  
sip lineN password  
sip lineN bla number  
sip lineN mode  
Screen Name  
Phone Number  
Caller ID  
Authentication Name  
Password  
BLA Number  
Line Mode  
sip lineN vmail  
SIP Per-Line Network Parameters  
sip lineN proxy ip  
sip lineN proxy port  
Proxy Server  
Proxy Port  
sip lineN backup proxy ip  
sip lineN backup proxy port  
sip lineN outbound proxy  
sip lineN outbound proxy port  
sip lineN registrar ip  
sip lineN registrar port  
sip lineN backup registrar ip  
sip lineN backup registrar port Backup Registrar Port  
sip lineN registration period Registration Period  
Backup Proxy Server  
Backup Proxy Port  
Outbound Proxy Server  
Outbound Proxy Port  
Registrar Server  
Registrar Port  
Backup Registrar Server  
Note: The "sip vmail" and "sip lineN vmail" parameters are configurable  
using the configuration files only. To configure voicemail see Chapter 5,  
the section, Voicemail (55i, 57i, and 57i CT only)” on page 5-113.  
Specific sets of SIP parameters are inter-dependent with each other. To prevent  
conflicting parameter values from being applied, per-line values always take  
precedence over the corresponding set of global values.  
For example, if a parameter value is configured for one of the per-line sets, all  
parameters from that set are applied and all parameters from the corresponding  
global section are ignored, even if some of the parameters within the global set are  
not defined in the per-line set.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
SIP Precedence Example  
The following example shows the SIP proxy feature and example schema for  
storage and parsing of the SIP configuration parameters.  
The following SIP configuration is assumed:  
# SIP network block  
sip proxy ip: 10.30.11.154  
sip proxy port: 5060  
sip registrar ip: 10.44.122.37  
sip registrar port: 4020  
sip line3 proxy ip: siparator.vonage.com  
sip line3 proxy port: 0  
Line3 specifies per-line values for proxy IP address and proxy port, so the phone  
uses those parameter values for SIP calls made on that line. However, because  
those parameters are part of the SIP network block, the phone does not apply any  
of the global SIP network block parameters. So even though the global parameters  
configure a SIP registrar, Line3 on the phone ignores all global network block  
parameters. Since line3 does not contain a per-line SIP registrar entry, the phone  
does not use a registrar for that line.  
Note: Global SIP parameters apply to all lines unless overridden by a  
per-line configuration.  
Per-line settings are configurable for lines 1 through 7  
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IP Phone Administrator Guide  
Advanced Network Settings  
Backup Proxy/Registrar Support  
The IP phones support a backup SIP proxy and backup SIP registrar feature. If  
the primary server is unavailable, the phone automatically swtiches to the backup  
server allowing the user's phone to remain in service.  
How it Works  
All SIP registration messages are sent to the primary registrar first. If the server is  
unavailable, then a new registration request is sent to the backup registrar. This  
also applies to registraion renewal messages, which try the primary server before  
the backup.  
Similarly, any outgoing calls attempt to use the primary proxy first, then the  
backup if necessary. In addition, subscriptions for BLF, BLA, and explicit MWI  
can also use the backup proxy when the primary fails. Outgoing calls and the  
previously mentioned subscriptions behave the same as registrations, where the  
primary proxy is tried before the backup.  
You can configure the backup SIP proxy on a global or per-line basis via the  
configuration files or the Aastra Web UI.  
SIP Server (SRV) Lookup  
The SIP SRV Lookup feature allows you to configure the IP phone to perform a  
DNS server lookup on a SIP proxy, a SIP registrar, or a SIP outbound proxy.  
The IP phone performs an SRV lookup when the IP address of the server is FQDN  
and the corresponding port is 0.  
For example, if the phone is configured with sip proxy ip of "ana.aastra.com",  
and sip proxy port of "0", the SRV lookup may return multilple servers, based on  
the priorities if one is selected as primary and others are selected as secondary.  
However, if the IP address is an FQDN and the corresponding server port is  
non-zero, then the phone performs a DNS "A" Name Query to resolve the FQDN  
into dot notation form.  
If the IP address is a valid dot notation and the port is zero, then a default port  
5060 is used.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
You can configure SRV lookup using the configuration files (aastra.cfg and  
<mac>.cfg) only. The parameters to use are:  
sip proxy ip  
sip proxy port  
Configuring Basic SIP Settings (optonal)  
You can configure SIP settings using the configuration files, the IP Phone UI, or  
the Aastra Web UI.  
Note: To configure the SIP settings per-line, use the configuration files or  
the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Basic,  
Global Settings” on page A-40 or “SIP Basic, Per-Line Settings” on page A-48  
Note: You can set global configuration only using the IP Phone UI.  
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IP Phone Administrator Guide  
Advanced Network Settings  
IP Phone UI  
Step Action  
1
2
3
Press  
on the phone to enter the Options List.  
Select SIP Settings.  
Select Proxy Server (or Proxy IP for 57i/57i CT) and enter an IP address or fully qualified host name  
for the SIP proxy server.  
4
5
Select Proxy Port and enter a port for accessing the SIP proxy server.  
Select Registrar Server (or Registrar IP for 57i/57i CT) and enter an IP address or fully qualified  
host name for the SIP registrar server. A global value of 0.0.0.0 disables registration. However, the  
phone is still active and you can dial using username@ip address of the phone.  
If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1, line 2, etc.), then the  
register request is not sent, the "No Service" message does not display, and the message waiting  
indicator (MWI) does not come on.  
6
7
Select Registrar Port and enter a port number for accessing the SIP registrar server.  
Select Register and press Change to set Register to "Yes" (enable) or "No" (disable).  
This parameter enables/disables the IP phone to register on the network.  
8
9
Select User Name to enter the user name in the name field of the SIP URI for the IP phone, and for  
registering the phone at the registrar.  
Select Display Name to enter the name used in the display name field of the "From SIP" header  
field.  
10  
11  
Select Screen Name to enter the name that displays on the idle screen.  
Select Auth Name to enter the authorization name used in the username field of the Authorization  
header field of the SIP REGISTER request.  
12  
13  
14  
15  
Select Password to enter the password used to register the IP phone with the SIP proxy.  
Press Done to save the changes.  
Select Phone Status.  
Select Restart Phone and press Restart to reboot the phone for the VLAN features to take affect.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Aastra Web UI  
Step Action  
Or, for per-line configuration, click on Advanced Settings->Line N (1-9).  
To configure SIP authentication settings:  
2
3
4
5
In the "Screen Name" field, enter the screen name that displays on the idle screen.  
In the "Phone Number" field, enter the phone number of the IP phone.  
In the "Caller ID" field, enter the phone number of the IP phone.  
In the "Authentication Name" field, enter the name used in the username field of the Authorization  
header of the SIP REGISTER request.  
6
7
In the "Password" field, enter the password used to register the IP phone with the SIP proxy.  
In the "BLA Number" field, enter the Bridge Line Appearance (BLA) number to be shared across all  
IP phones.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Aastra Web UI  
Step Action  
8
In the "Line Mode" field, select "Generic" for normal mode, "BroadSoft SCA" for a BroadWorks  
network, or "Nortel" for a Nortel network.  
To configure SIP network settings:  
9
In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server.  
In the "Proxy Port" field, enter a port number for accessing the SIP proxy server.  
10  
11  
In the "Backup Proxy Server" field, enter an IP address or fully qualified host name for the backup  
proxy server.  
12  
13  
In the "Backup Proxy Port" field, enter a port number for accessing the backup proxy server.  
In the "Outbound Proxy Server" field, enter the SIP outbound proxy server IP address or fully  
qualified domain name. This parameter allows all SIP messages originating from a line on the IP  
phone, to be sent to an outbound proxy server.  
Note: If you configure an outbound proxy and registrar for a specific line, and you also configure a  
global outbound proxy and registrar, the IP phone uses the global configuration for all lines except  
line 1. Line 1 uses the outbound proxy and registrar that you configured for that line.  
14  
15  
In the "Outbound Proxy Port" field, enter the port on the IP phone that allows SIP messages to be  
sent to the outbound proxy server.  
In the "Registrar Server" field, enter an IP address or fully qualified host name for the SIP registrar  
server. A global value of 0.0.0.0 disables registration. However, the phone is still active and you can  
dial using username@ip address of the phone.  
If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1, line 2, etc.), then the  
register request is not sent, the "No Service" message does not display, and the message waiting  
indicator (MWI) does not come on.  
16  
17  
In the "Registrar Port" field, enter the port number associated with the Registrar.  
In the "Backup Registrar Server" field, enter an IP address or fully qualified host name for the  
backup registrar server. A global value of 0.0.0.0 disables registration. However, the phone is still  
active and you can dial using username@ip address of the phone.  
If the Backup Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1, line 2, etc.), then  
the register request is not sent, the "No Service" message does not display, and the message waiting  
indicator (MWI) does not come on.  
18  
In the "Backup Registrar Port" field, enter the port number associated with the backup registrar.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Aastra Web UI  
Step Action  
19  
In the "Registration Period" field, enter the requested registration period, in seconds, from the  
registrar.  
20  
Click  
to save your changes.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Configuring Advanced SIP Settings (optional)  
Using the configuration files or the Aastra Web UI, you can set more advanced  
SIP settings on the IP phone such as:  
Configuration File Parameters  
Aastra Web UI Parameters  
sip explicit mwi subscription  
sip explicit mwi subscription period  
sip send mac (see Chapter 6)  
sip send line (see Chapter 6)  
sip session timer  
Explicit MWI Subscription  
Explicit MWI Subscription Period  
Send MAC Address in REGISTER Message (see Chapter 6)  
Send Line Number in REGISTER Message (see Chapter 6)  
Session Timer  
sip T1 timer  
T1 Timer  
sip T2 timer  
T2 Timer  
sip transaction timer  
Transaction Timer  
sip transport protocol  
Transport Protocol  
sip registration retry timer  
sip registration timeout retry timer  
sip registration renewal timer  
sip blf subscription period (see Chapter 5)  
Registration Failed Retry Timer  
Registration Timeout Retry Timer  
Registration Renewal Timer  
BLF Subscription Period (see Chapter 5)  
Note: You configure advanced SIP settings on a global basis only.  
Refer to Appendix A,“Advanced SIP Settings” on page A-58 for a description of  
each of the above parameters.  
Use the following procedures to configure the advanced SIP settings on the IP  
phone.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Advanced SIP  
Settings” on page A-58.  
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IP Phone Administrator Guide  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Global SIP->Advanced SIP Settings.  
2
3
Enable the "Explicit MWI Subscription" field by checking the check box.  
(Disable this field by unchecking the check box).  
Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.  
If you enable the “Explicit MWI Subscription” field, then in the “Explicit MWI Subscription Period”  
field, enter the requested duration, in seconds, before the MWI subscription times out. The phone  
re-subscribes to MWI before the subscription period ends. Default is 86400.  
4
5
For information about enabling/disabling “MAC Address” and “Line Number” in REGISTER  
Messages, see Chapter 6, “Advanced IP Phone Operational Features”.  
In the "Session Timer" field, enter the time, in seconds, that the IP phone uses to send periodic  
re-INVITE requests to keep a session alive. The proxy uses these re-INVITE requests to maintain the  
status' of the connected sessions. See RFC4028 for details.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Aastra Web UI  
Step Action  
6
In the "Timer 1 and Timer 2" fields, enter a time, in milliseconds, that will apply to an IP phone  
session. These timers are SIP transaction layer timers defined in RFC 3261.  
Timer 1 is an estimate of the round-trip time (RTT). Default is 500 msec.  
Timer 2 represents the amount of time a non-INVITE server transaction takes to respond to a  
request. Default is 4 seconds.  
7
In the "Transaction Timer" field, enter the amount of time, in milliseconds, that the phone allows the  
callserver (registrar/proxy) to respond to SIP messages that it sends.  
Valid values are 4000 to 64000. Default is 4000.  
Note: If the phone does not receive a response in the amount of time designated for this parameter,  
the phone assumes the message has timed out.  
8
In the "Transport Protocol" field, select a transport protocol to use when sending SIP Real-time  
Transport Protocol (RTP) packets. Valid values are User Datagram Protocol (UDP), Transmission  
Control Protocol (TCP), or both.  
9
In the " Registration Failed Retry Timer" field, enter the amount of time, in seconds, that the phone  
waits between registration attempts when a registration is rejected by the registrar.  
Valid values are 30 to 1800. Default is 1800.  
10  
In the " Registration Timeout Retry Timer" field, enter the amount of time, in seconds, that the  
phone waits until it re-attempts to register after a REGISTER message times out.  
Valid values are 30 to 214748364. Default is 120.  
11  
In the " Registration Renewal Timer" field, enter the length of time, in seconds, prior to expiration,  
that the phone renews registrations.  
For example, if the value is set to 20, then 20 seconds before the registration is due to expire, a new  
REGISTER message is sent to the registrar to renew the registration.  
Valid values are 0 to 214748364. Default is 15.  
12  
13  
For information about setting the “BLF Subscription Period”, see Chapter 5, the section,  
“BLF Subscription Period” on page 5-48.  
Click  
to save your changes.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Real-time Transport Protocol (RTP) Settings  
Real-time Transport Protocol (RTP) is used as the bearer path for voice packets  
sent over the IP network. Information in the RTP header tells the receiver how to  
reconstruct the data and describes how the bit streams are packetized (i.e. which  
codec is in use). Real-time Transport Control Protocol (RTCP) allows endpoints  
to monitor packet delivery, detect and compensate for any packet loss in the  
network. Session Initiation Protocol (SIP) and H.323 both use RTP and RTCP for  
the media stream, with User Datagram Protocol (UDP) as the transport layer  
encapsulation protocol.  
Note: If RFC2833 relay of DTMF tones is configured, it is sent on the  
same port as the RTP voice packets.  
RTP Port  
RTP is described in RFC1889. The UDP port used for RTP streams is traditionally  
an even-numbered port, and the RTCP control is on the next port up. A phone call  
therefore uses one pair of ports for each media stream.  
On the Aastra IP phone, the initial port used as the starting point for RTP/RTCP  
port allocation can be configured using "RTP Port Base". The default RTP base  
port on the IP phones is 3000.  
For example, if the RTP base port value is 5000, the first voice patch sends RTP  
on port 5000 and RTCP on port 5001. Additional calls would then use ports 5002,  
5003, etc.  
You can configure the RTP port on a global-basis only, using the configuration  
files, the IP Phone UI, or the Aastra Web UI.  
Basic Codecs  
CODEC is an acronym for COmpress-DECompress. It consists of a set of  
instructions that together implement one or more algorithms. In the case of IP  
telephony, these algorithms are used to compress the sampled speech data, to  
decrease the content's file size and bit-rate (the amount of network bandwidth in  
kilobits per second) required to transfer the audio. With smaller file sizes and  
lower bit rates, the network equipment can store and stream digital media content  
over a network more easily.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Aastra IP phones support the International Telecommunications Union (ITU)  
transmission standards for the following CODECs:  
Waveform CODECs: G.711 pulse code modulation (PCM) with a-Law or  
u-Law companding  
Parametric CODEC: G.729a conjugate structure - algebraic code excited  
linear prediction (CS_ACELP).  
All Codecs have a sampling rate of 8,000 samples per second, and operate and  
operate in the 300 Hz to 3,700 Hz audio range. The following table lists the  
default settings for bit rate, algorithm, packetization time, and silence suppression  
for each Codec, based on a minimum packet size.  
Default Codec Settings.  
Packetizatio  
n Time  
Silence  
CODEC  
G.711 a-law  
G.711 u-law  
G.729a  
Bit Rate  
64 Kb/s  
64 Kb/s  
Algorithm  
PCM  
Suppression  
30 ms  
30 ms  
30 ms  
enabled  
enabled  
enabled  
PCM  
8
Kb/s  
CS-ACELP  
You can enable the IP phones to use a default "basic codec" set, which consists of  
the set of codecs and packet sizes shown above.  
Or you can instead configure a custom set of codecs and attributes instead of using  
the defaults.  
Note: The basic and custom codec paramters apply to all calls, and are  
configured on a global-basis only using the configuration files or the  
Aastra Web UI.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Customized Codec Preference List  
You can also configure the IP phones to use preferred Codecs. To do this, you  
must enter the payload value (payload), the packetization time in milliseconds  
(ptime), and enable or disable silence suppression (silsupp).  
Payload is the codec type to be used. This represents the data format carried  
within the RTP packets to the end user at the destination. You can enter payload  
values for G.711 a-law, G.711 u-law, and G.729a.  
Ptime (packetization time) is a measurment of the duration of PCM data within  
each RTP packet sent to the destination, and hence defines how much network  
bandwidth is used for transfer of the the RTP stream. You enter the ptime values  
for the customized Codec list in milliseconds. (See table below).  
Silsupp is used to enable or disable silence suppression. Voice Activity Detection  
(VAD) on the IP phones is used to determine whether each individual packet  
contains useful speech data. Enabling silsupp results in decreased network  
bandwidth, by avoiding sending RTP packets for any frame where no voice  
energy was detected by the VAD.  
You must enter the values for this feature in list form as shown in the following  
example:  
payload=8;ptime=10;silsupp=on; payload=0;ptime=10;silsupp=off  
The valid values for creating a Codec preference list are as follows.  
Customized Codec Settings  
Attribute  
payload  
Value  
0 for G.711 u-Law  
8 for G.711 a-Law  
18 for G.729a  
ptime (in milliseconds)  
silsupp  
5, 10, 15, 20.......90  
on  
off  
You can specify a customized Codec preference list on a global-basis using the  
configuration files or the Aastra Web UI.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
Out-of-Band DTMF  
The IP phones support out-of-band Dual-Tone Multifrequency (DTMF) mode  
according to RFC2833. In the Aastra Web UI, you can enable or disable this  
feature as required. The "out-of-band DTMF" is enabled by default.  
In out-of-band mode, the DTMF audio is automatically clamped (muted) and  
DTMF digits are not sent in the RTP packets.  
You can configure out-of-band DTMF on a global-basis using the configuration  
files or the Aastra Web UI.  
DTMF Method  
A feature on the IP phone allows you to select the DTMF method that the phone  
uses to send DTMF digits from the IP phone via INFO messages. You can set the  
DTMF method as Real-Time Transport Protocol (RTP), SIP info, or both.  
You can configure the DTMF method on a global or per-line basis using the  
configuration files or the Aastra Web UI.  
Silence Suppression  
In IP telephony, silence on a line (lack of voice) uses up bandwidth when sending  
voice over a packet-switched system. Silence suppression is encoding that starts  
and stops the times of silence in order to eliminate that wasted bandwidth.  
Silence suppression is enabled by default on the IP phones. The phone negotiates  
whether or not to use silence suppression. Disabling this feature forces the phone  
to ignore any negotiated value.  
You can configure this parameter via the configuration files or the Aastra Web UI.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Configuring RTP Features  
Use the following procedures to configure RTP, basic Codecs, customized  
Codecs, DTMF, and silence suppression on the IP phone.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the sections:  
“RTP, Codec, DTMF Global Settings” on page A-63  
“DTMF Per-Line Settings” on page A-65  
“Silence Suppression Settings” on page A-66.  
IP Phone UI  
Step Action  
1
2
3
4
5
6
Press  
on the phone to enter the Options List.  
Select SIP Settings.  
Select RTP Port Base to change the RTP port base setting. Default is 3000.  
Press Done to save the RTP Port Base setting.  
Select Phone Status.  
Select Restart Phone and press Restart to restart the IP phone.  
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Network Configuration of the IP Phones  
Advanced Network Settings  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Global SIP->RTP Settings.  
2
3
Enter an RTP Port Base in the RTP Port field. Default is 3000.  
Enable the "Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)" field by checking the check box.  
(Disable this field by unchecking the box). Enabling this parameter allows the IP phone to use the  
basic Codecs when sending/receiving RTP packets.  
4
Enable the "Force RFC2833 Out-of-Band DTMF" field by checking the check box. (Disable this field  
by unchecking the box). Enabling this parameter forces the IP phone to use out-of-band DTMF  
according to RFC2833.  
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IP Phone Administrator Guide  
Advanced Network Settings  
Aastra Web UI  
Step Action  
5
Enter a "Customized Codec Preference List" which all  
payload=8;ptime=10;  
silsupp=on;  
payload=0;ptime=10;  
silsupp=off  
Valid values are:  
Attribute  
payload  
Value  
0 for G.711 u-Law  
8 for G.711 a-Law  
18 for G.729a  
ptime (in milliseconds)  
silsupp  
5, 10, 15, 20.....90  
on  
off  
6
ISelect a method to use from the DTMF Method list box. Valid values are RTP, SIP Info, Both.  
Note: You can also configure the DTMF Method on a per-line basis at Advanced Settings->  
Line N (1-9).  
7
8
9
Silence suppression is enabled by default. If required, disable the "Silence Suppression" field by  
unchecking the check box.  
Click  
to save your changes.  
..  
Select Operation->Reset and click  
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Chapter 5  
Operational IP Phone Features  
About this chapter  
Introduction  
The IP phones have specific operational features you can configure to customize  
your IP phone. This chapter describes each feature and provides procedures for  
configuring your phone to use these features.  
Topics  
Topic  
Page  
Operational Features  
page 5-3  
page 5-6  
page 5-8  
page 5-9  
page 5-14  
page 5-18  
page 5-21  
page 5-35  
page 5-37  
page 5-39  
page 5-41  
page 5-48  
User Passwords  
Administrator Passwords  
Locking and Unlocking the Phone  
Time and Date  
Hard Keys  
Softkeys/Programmable Keys/Feature Keys  
Locking IP Phone Keys  
Suppressing DTMF Playback  
Display DTMF Digits  
Busy Lamp Field (BLF)  
BLF Subscription Period  
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IP Phone Administrator Guide  
About this chapter  
Topic  
Page  
Directed Call Pickup (BLF or XML Call Interception)  
page 5-50  
page 5-65  
page 5-67  
page 5-73  
page 5-86  
page 5-90  
page 5-96  
page 5-101  
page 5-103  
page 5-113  
page 5-116  
page 5-137  
page 5-142  
page 5-146  
page 5-148  
page 5-153  
page 5-160  
page 5-162  
page 5-164  
Do Not Disturb (DND)  
Bridged Line Appearance (BLA) (57i/57i CT/53i only)  
Park Calls/Pick Up Parked Calls  
Last Call Return (lcr) (Sylantro Servers only)  
Call Forwarding  
Callers List  
Missed Calls Indicator  
Directory List  
Voicemail (55i, 57i, and 57i CT only)  
XML Customized Services  
SIP Local Dial Plan  
Incoming/Outgoing Intercom with Auto-Answer  
Audio Transmit and Receive Gain Adjustments  
Ring Tones and Tone Sets  
Priority Alerting  
Stuttered Dial Tone  
Call Waiting Tone  
Language  
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Operational IP Phone Features  
Operational Features  
Operational Features  
Description  
The IP phone has the following operational features:  
Feature  
Description  
User Passwords  
Allows you to change user passwords on the IP phone.  
Administrator Passwords  
Allows you to change the administrator passwords on the IP  
phone (via configuration files only)  
Locking and Unlocking the Phone  
Allows you to lock or unlock the phone preventing anyone from  
using or configuring the phone. This feature also allows you to  
reset a user password, and set an emergency dial plan.  
Time and Date  
Hard Keys  
Allows you to set the time, time format, date, date format,  
timezone, and daylight savings time on the IP phone.  
Allows you enable or disable the use of the Redial,  
Conference (Conf), and Transfer (Xfer) hard keys on the IP  
phone. Also allows you to se the Redial and Conf keys as  
speeddials.  
Softkeys/Programmable Keys  
Locking IP Phone Keys  
Suppressing DTMF Playback  
Display DTMF Digits  
Allows you to configure softkeys or programmable keys (the  
53i has programmable keys only) with specific settings such  
as speeddial, do not disturb, or BLF.  
Allows you to lock or unlock programmable keys, softkeys,  
hard keys, cordless handset keys, and expansion keys (for  
expansion modules).  
Allows you to enable or disable the suppression of DTMF  
playback when a softkey or programmable key is pressed to  
dial a number.  
Allows you to enable or disable the display of DTMF digits  
(digits being dialed) to the IP phone’s LCD display.  
Busy Lamp Field (BLF)  
(55i, 57i, 57i CT only)  
Softkey setting that allows extensions to be monitored for state  
changes.  
BLF Subscription Period (57i/57i CT/53i) Allows you to set the time period that the phone resubscribes  
the BLF subscription service after a software/firmware  
upgrade or after a reboot of the IP phone.  
Directed Call Pickup (BLF Call  
Interception) (55i, 57i, 57i CT only)  
Allows you to enable or disable the use of the Directed Call  
Pickup feature.  
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Operational Features  
Feature  
Description  
Do Not Disturb (DND)  
Key setting that allows you to set the phone to "do not  
disturb".  
Bridged Line Appearance (BLA)  
(55i, 57i, 57i CT only)  
Allows you to assign a phone number to lines that are shared  
across all phones (global configuration) or shared on a per-line  
basis (per-line configuration)  
Park Calls/Pick Up Parked Calls  
Allows you to configure the parking of a live call to a specific  
extension. You can then pick up the parked call using the call  
pickup feature.  
Last Call Return (lcr)  
(Sylantro Servers only)  
Allows you to configure a "last call return" function on a softkey  
or programmable key. This feature is for Sylantro servers only.  
Call Forwarding  
Allows incoming calls on the IP phone to be forwarded to  
another destination. You can also enable or disable the ability  
to configure the Call Forward feature.  
Callers List  
Displays a list of callers that have called the IP phone. You can  
also enable or disable the Caller List feature.  
Missed Calls Indicator  
Directory List  
Displays the number of missed calls on the IP phone. You can  
also enable or disable the Missed Calls Indicator feature.  
Displays a list of names and phone numbers in a directory  
listing. You can add to this list and edit existing entries. You  
can also enable or disable the Directory List feature.  
Voicemail (57i/57i CT only)  
XML Customized Services  
SIP Local Dial Plan  
Allows the IP phone to forward incoming calls to a voicemail  
service.  
Allows you to customize the IP phone UI using XML  
applications.  
Allows the IP phone to use a specific dial plan and dial plan  
terminator settings. Also allows you to set an idle display  
name.  
Incoming/Outgoing Intercom with  
Auto-Answer  
Allows you to press the Icom button and enter the number you  
want to call to initiate an Intercom call. The call can be  
controlled either locally (phone-side) or by the SIP server  
(server-side). You can also enable/disable auto-answer and  
mute/unmute the microphone.  
Audio Transmit and Receive Gain  
Adjustments  
Allows you to adjust the default audio transmit and receive  
gain settings for the handset, headset, and speakerphone.  
Ring Tones and Tone Sets  
Allows you to set the type of ring tone and ring tone set to use  
on the IP phone. Ring tones can be configured on a global or  
per-line basis. Ring tone sets are configurable on a  
global-basis only.  
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Operational IP Phone Features  
Operational Features  
Feature  
Description  
Priority Alerting  
Allows you to enable or disable priority alert settings. Priority  
alerting allows incoming calls to trigger pre-defined ringing or  
call waiting alert tones. Also allows you to set Sylantro-only  
settings for priority alerting.  
Stuttered Dial Tone  
Call Waiting Tone  
Allows you to enable or disable the playing of a stuttered dial  
tone when there is a message waiting on the IP phone.  
Allows you to enable or disable the playing of a call waiting  
tone when a caller is on an active call and a new call comes  
into the phone.  
Language  
Allows you to set the language to display on the IP phone UI  
and the Aastra Web UI. For the 53i, 55i, and 57i , valid  
languages are English (default), French, Spanish, German,  
and Italian. For the 57i CT, valid languages are English  
(default), French, and Spanish.  
The following paragraphs describe each of these features.  
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IP Phone Administrator Guide  
Operational Features  
User Passwords  
A user or an administrator can change the user passwords on the phone using the  
configuration files, the IP phone UI, or the Aastra Web UI. Use the following  
procedures to change the user password.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Password  
Settings” on page A-8.  
IP Phone UI  
1
2
3
4
5
6
7
Press  
on the phone to enter the Options List.  
Select User Password.  
Enter the current user password.  
Enter the current user password.  
Enter the new user password.  
Re-enter the new user password.  
Press Enter to save the new password.  
A message,"Password Changed" displays on the screen  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
1
Click on Operation->User Password.  
2
3
4
5
In the "Current Password" field, enter the current user password.  
In the "New Password" field, enter the new user password.  
In the "Password Confirm" field, enter the new user password again.  
Click  
to save your changes.  
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IP Phone Administrator Guide  
Operational Features  
Administrator Passwords  
An administrator can change the administrator passwords on the phone using the  
configuration files only.  
An administrator can also assign a password for using the Options key on the IP  
phone. You turn this feature on and off by entering the "options password  
enabled" parameter followed by a valid value in the configuration files. Valid  
values are 0 (false; Options key not password protected), or 1 (true; Options key  
password protected). If this parameter is set to 1, a user has to enter a password at  
the IP phone UI. If the password is entered correctly, the user is allowed to gain  
access to the Options Menu and no more password prompts display for other  
password protected screens. If the user fails to enter the correct password in three  
attempts, access to the Options Mneu is denied and the IP phoen returns to the idle  
screen.  
Procedure  
Use the following procedure to change the administrator password.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Password  
Settings” on page A-8.  
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Operational IP Phone Features  
Operational Features  
Locking and Unlocking the Phone  
A user or administrator can lock a phone to prevent the phone from being used or  
configured. You can lock the phone using the IP Phone UI or the Aastra Web UI.  
Using the Aastra Web UI, the Operation->Phone Lock path also allows you to  
perform the following:  
Reset a user password. Clicking on the “Reset” button in the “Reset User  
Password” field displays a screen that allows you to enter and save a new  
user password.  
Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110  
or all of the above. The default emergency dial plan is 911|999|112|110.  
The following procedures describe locking the phone, setting an emergency dial  
plan, and resetting the user password.  
Locking/Unlocking a Phone  
Use the following procedures to lock an IP phone and prevent it from being used  
or configured.  
IP Phone UI  
Step Action  
Lock the phone:  
1
2
3
4
Press  
on the phone to enter the Options List.  
Select Phone Lock and press the  
navigation key.  
Press  
Press  
to set the phone to lock.  
on the phone.  
The following message displays:  
Phone is locked”.  
Unlock the phone:  
1
2
Press  
on the phone to enter the Options List.  
Enter the user or administrator password and press  
The phone unlocks.  
Enter.  
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Aastra Web UI  
1
Click on Operation->Phone Lock.  
Lock the phone:  
In the “Lock the Phone?” field, click  
2
.
The phone locks dyanamically and displays the following message:  
Phone is locked”.  
Unlock the phone:  
3
4
Click on Operation->Phone Lock.  
In the “Unlock the Phone?” field, click  
.
The phone unlocks dyanamically and displays the following message:  
Phone is unlocked”.  
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Operational IP Phone Features  
Operational Features  
Resetting a User Password  
If a user forgets his password, either the user or an administrator can reset it so a  
new password can be entered. The reset user password feature resets the password  
to the factory default which is blank (no password).  
You can reset a user password using the Aastra Web UI only. Use the following  
procedure to reset a user password.  
Aastra Web UI  
1
Click on Operation->Phone Lock.  
2
In the “Reset User Password” field, click  
.
The following screen displays:  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
3
4
5
6
In the “Current Password” field, leave this blank.  
In the “New Password” field, enter a new password for the user.  
In the “Password Confirm” field, re-etner the new user password.  
Click  
to save the new user password.  
Defining an Emergency Dial Plan  
Public telephone networks in countries around the world have a single emergency  
telephone number (emergency services number), that allows a caller to contact  
local emergency services for assistance when required. The emergency telephone  
number may differ from country to country. It is typically a three-digit number so  
that it can be easily remembered and dialed quickly. Some countries have a  
different emergency number for each of the different emergency services.  
You can specify the digits to dial on the IP phone for contacting emergency  
services. Once you specify the emergency number(s) on the phone, you can dial  
those numbers directly on the dial pad when required and the phone automatically  
dials to those emergency services.  
Note: Contact your local phone service provider for available emergency  
numbers in your area.  
The following table describes the default emergency numbers on the IP phones.  
Emergency Number  
Description  
911  
999  
112  
A United States emergency number  
A United Kingdom emergency number  
An international emergency telephone  
number for GSM mobile phone networks.  
In all European Union countries it is also the  
emergency telephone number for both  
mobile and fixed-line telephones.  
110  
A police and/or fire emergency number in  
Asia, Europe, Middle East, and South  
America.  
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Operational IP Phone Features  
Operational Features  
You can set the emergency dial plan via the configuration files or the Aastra Web  
UI. Use the following procedures to specify the numbers to use on your phone for  
dialing emergency services in your area.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Emergency Dial  
Plan Settings” on page A-9.  
Aastra Web UI  
1
Click on Operation->Phone Lock.  
2
3
In the “Emergency Dial Plan” field, enter the 3-digit number used in your local area to contact emer-  
gency services. For multiple numbers, enter a “|” between each emergency number.  
For example:  
911|110.  
Default for this field is 911|999|112|110.  
Click  
to save the emergency dial plan to your phone.  
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IP Phone Administrator Guide  
Operational Features  
Time and Date  
In addition to enabling/disabling the time server, you can also set the time and  
date, set the time and date format, set the time zone, and set daylight savings time  
on the IP phones. You configure these features using the configuration files, the IP  
Phone UI, or the Aastra Web UI. The following table identifies which method of  
configuration applies to each feature.  
Feature  
Method of configuration  
Set Time  
IP Phone UI  
Set Time Format  
Configuration Files  
IP Phone UI  
Aastra Web UI  
Set Date  
IP Phone UI  
Set Date Format  
Configuration Files  
IP Phone UI  
Aastra Web UI  
Set Time Zone  
IP Phone UI  
Configuration Files  
Set Daylight Savings Time  
IP Phone UI  
Configuration Files  
Use the following procedures to set a time and date, time and date format, time  
zone, and daylight savings time on the IP phones.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Time and Date  
Settings” on page A-30.  
IP Phone UI  
Step Action  
1
Press  
on the phone to enter the Options List.  
Set Time and Time Format:  
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Operational IP Phone Features  
Operational Features  
IP Phone UI  
Step Action  
2
3
4
5
6
Select Time and Date.  
Select Set Time.  
Using the keys on the keypad, enter a time to set on the IP phone.  
Press Done to save the time you entered.  
Select Time Format.  
Valid values are 12hr and 24hr.  
Note: The default Time Format is 12hr.  
7
8
Press Change to toggle between 24hr and 12hr format.  
Press Done to save the Time Format you selected.  
Set Date and Date Format:  
9
Select Set Date.  
10  
11  
12  
13  
Using the keys on the keypad, enter a date to set on the IP phone.  
Press Done to save the date you entered.  
Select Date Format.  
Select a date format from the list of options.  
Valid values are:  
WWW MMM DD (default)  
DD-MMM-YY  
YYYY-MM-DD  
DD/MM/YYYY  
DD/MM/YY  
DD-MM-YY  
MM/DD/YY  
MMM DD  
Note: The default Date Format is WWW MMM DD (Day of Week, Month, Day).  
Press Done to save the Date Format.  
14  
Set Time Zone:  
15  
16  
Select Time Zone.  
For 53i:  
Press * to display a list of Time Zone options.  
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IP Phone Administrator Guide  
Operational Features  
IP Phone UI  
Step Action  
17  
Select a Time Zone from the list of options.  
For valid values, see Appendix A, the section, “Time and Date Settings” on page A-30.  
Note: The default Time Zone is US-Eastern.  
Press Done to save the Time Zone you selected.  
18  
Set Daylight Savings Time:  
19  
20  
Select Daylight Savings.  
Select a Daylight Savings time from the list of options.  
Valid values are:  
OFF  
30 min summertime  
1 hr summertime  
automatic  
Note: The default for Daylight Savings is Automatic.  
21  
Press Done to save the Daylight Savings value you selected.  
Aastra Web UI  
1
Click on Basic Settings->Preferences->Time and Date Setting.  
2
In the “Time Format” field, select the time format you want to use on your phone. Valid values are:  
12h (12 hour format) (default)  
24h (24 hour format).  
Note: The time displays on the phone’s idle screen in the format you select for this field.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
3
In the “Date Format” field, select the date format you want to use on your phone. Valid values are:  
WWW MMM DD (default)  
DD-MMM-YY  
YYYY-MM-DD  
DD/MM/YYYY  
DD/MM/YY  
DD-MM-YY  
MM/DD/YY  
MMM DD  
Note: The date displays on the phone’s idle screen in the format you select for this field.  
Click to save your changes.  
4
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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IP Phone Administrator Guide  
Operational Features  
Hard Keys  
There are hard keys on your phone, such as Hold, Redial, Xfer, and Conf that are  
configured by default for specific call-handling features. (See the product-specific  
User Guide for more information about these key functions.  
Notes:  
1.  
On the 55i and 57i, the Xfer and Conf keys are hard-coded by  
default on keys 5 and 6 to the left of the LCD display  
and cannot be reassigned. The Xfer and Conf labels display  
when you lift the handset. To disable these keys, see the next  
paragraph.  
2.  
On the 53i, the Xfer and Conf keys are assigned by default to keys  
5 and 6, respectively. These keys are programmable keys and can  
be reassigned if applicable. To disable these keys, see the  
next paragraph.  
Enabling/Disabling Redial, Xfer, and Conf Keys  
You can enable or disable the Redial, Xfer, and Conf keys as required using the  
following parameters in the configuration files:  
redial disabled  
conference disabled  
call transfer disabled  
Valid values for this parameter are 0 (enabled) and 1 (disabled).  
If this parameter is set to 1, the key is not active and is ignored if pressed by the  
user. For "redial disabled" the value of 1 does not save the dialed number to the  
"Redial List".  
If this parameter is set to 0, the key is active and can be pressed by the user.  
This feature is configurable via the configuration files only.  
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Operational IP Phone Features  
Operational Features  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Hard Key  
Parameters” on page A-106..  
Mapping Redial and Conf Keys as Speedials  
You can map the Redial and Conference keys on the IP phone to use as speeddial  
keys. When the Redial or Conference key is pressed, the number configured for  
the key automatically speed dials. If no number is configured, the Redial and  
Conference keys return to their original functionality.  
You can configure this feature using the configuration files or the Aastra Web UI.  
Note: If you configure the Redial and Conference keys for speeddialing  
on the 57i CT Base Station, the Redial and Conference keys on the  
57i CT handset retain their original functionality. The Redial and  
Conference keys on the handset are not configured for speeddial.  
Use the following procedures to set the Redial and Conf keys as speeddial keys.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Hard Key  
Parameters” on page A-106..  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
1
Click on Basic Settings->Preferences.  
2
3
4
In the Key Mapping section, enter a number in the "Map Redial Key To" field, that the IP phone will  
use to speedial when the Redial key is pressed.  
Enter a number in the "Map Conf Key To" field, that the IP phone will use to speedial when the Conf  
Key is pressed.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
Using Redial Key for “Last Number Redial”  
The IP phones have an enhanced redial user interface that allows a user to  
quickly redial the last number that was dialed out from the phone. You can:  
Press the REDIAL button twice to redial the last number dialed.  
Press the REDIAL button once, scroll the list of numbers, then press the  
REDIAL button again to dial the number that displays on the screen.  
The “last number redial” feature for the Redial key is static and is not  
configurable.  
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Operational IP Phone Features  
Operational Features  
Softkeys/Programmable Keys/Feature Keys  
You can configure the softkeys and programmable keys (53i has programmable  
keys only) to perform specific functions on the IP phones.  
Note: When entering definitions for softkeys, the “#” sign must be  
enclosed in quotes.  
Softkeys (55i, 57i, 57i CT)  
The 55i IP phone has 6 softkeys you can configure to perform specific functions,  
The 57i and 57i CT IP phones have 12 softkeys you can configure. With up to 3  
Expansion Modules attached to the phone, you can get an additional 72 softkeys  
to configure (not all functions apply to Expansion Module softkeys). The  
following table provides the number of softkeys you can configure, and the  
number of lines available for each type of phone.  
Additional Softkeys  
with Expansion  
Modules  
Handset  
Keys  
IP Phone  
Model  
Programmable  
Keys  
Lines  
Softkeys  
6
Available  
Available  
55i  
36 to 108*  
6
9
9
-
-
(Model 536EM)  
57i  
12  
36 to 108*  
-
(Model 536EM)  
60 to 180**  
(Model 560EM)  
57i CT  
12  
36 to 108* on Base  
Station  
-
9
15  
(Model 536EM)  
60 to 180** on Base  
Station  
(Model 560EM)  
*The 536EM expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP  
phone totaling 108 softkeys. Valid for 55i, 57i, and 57i CT phones.  
**The 560EM expansion module consists of 60 softkeys. You can have up to 3 expansion modules on an IP  
phone totaling 180 softkeys. Valid for 57i and 57i CT phones only.  
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IP Phone Administrator Guide  
Operational Features  
Available configuration functions on the softkeys include:  
None - Indicates softkey is disabled (option for Web UI only).  
Line - Indicates softkey is configured for line use.  
Speeddial - Indicates softkey is configured for speeddial use.  
use. (For more information on DND, see the section Do Not Disturb (DND)  
on page 5-65.)  
BLF - Indicates softkey is configured for Busy Lamp Field (BLF) use. A user  
the sectionn Bridged Line Appearance (BLA) (57i/57i CT/53i only) on  
page 5-67.)  
BLF\List - - Indicates softkey is configured for BLF list use. A user can dial  
out on a BLF\List configured softkey. (For more information on BLF List, see  
page 5-67.)  
XML - Indicates the softkey is configured to accept an XML application for  
accessing customized XML services.You can also use this option to configure  
an XML URI softkey. (For more information on XML, see the section XML  
Customized Services on page 5-116.)  
Flash - Indicates the softkey is set to generate a flash event when it is pressed,  
or when a feature key is pressed on the 57i CT handset. The IP phone  
generates flash events only when a call is connected and there is an active  
RTP stream (for example, when the call is not on hold).  
Sprecode - Indicates the softkey is set to automatically activate specific  
services offered by the server. For example, if the sprecode value of *82 is  
configured, then by pressing the softkey, *82 automatically activates a service  
provided by the server. The value you enter for this field is dependent on the  
services provided by the server.  
Park- Indicates the softkey is set to be used as a park key to park an incoming  
call. (For more information on park, see the section Park Calls/Pick Up  
Parked Calls on page 5-73.)  
Pickup - Indicates the softkey is set to be used as a pickup key to pick up a  
parked call. (For more information on pickup, see the section Park Calls/Pick  
Up Parked Calls on page 5-73.)  
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Operational IP Phone Features  
last call return- Indicates the softkey is set to be used as a “last call return”  
key. (For more information on lcr, see the section Last Call Return (lcr)  
(Sylantro Servers only) on page 5-86.)  
Callers List - Indicates the softkey is set for accessing the Callers List. (For  
more information on the Callers List, see the section Callers List on page 96.)  
Directory- Indicates the softkey is set for accessing the Directory List. (For  
more information about the Directory List, see the section Directory List on  
page 103.)  
Intercom - Indicates the softkey is set to be used as the Intercom key. (For  
more information about using the Intercom key, see your model-specific  
Aastra IP Phone User’s Guide.)  
Services - Indicates the softkey is set to be used as the Services key. (For  
more information about using the Services key, see your model-specific  
Aastra IP Phone User’s Guide.)  
Empty - Indicates the softkey is configured to force a blank entry on the IP  
phone display for a specific softkey. The soft keys are added in order (from  
softkey1 to softkey20) after any hard-coded keys have been added. If a  
particular soft key is not defined, it is ignored.  
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IP Phone Administrator Guide  
Operational Features  
State-Based Softkeys (55i, 57i, 57i CT only)  
Users and administrators can configure a specific state to display when a softkey  
is being used. Available states you can configure for each softkey include:  
idle - The phone is not being used.  
connected - The current line is in an active call (or the call is on hold)  
incoming - The phone is ringing.  
outgoing - The user is dialing a number, or the far-end is ringing.  
busy - The current line is busy because the line is in use or the line is set as  
“Do Not Disturb”.  
The following table identifies the applicable default states for each type of  
softkey you can configure on the IP phone.  
Softkey Type  
Default States  
None  
All states disabled.  
Line  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
idle, connected, incoming, outgoing, busy  
All states disabled.  
DND  
Speeddial  
BLF  
BLF List  
XML  
lcr  
Directory  
Callers List  
Intercom  
Services  
empty  
Flash  
Sprecode  
Park  
connected  
connected  
Pickup  
idle, outgoing  
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Operational IP Phone Features  
Operational Features  
You can enable or disable the softkey states using the configuration files or the  
Aastra Web UI. In the Aastra Web UI, you disable a state by unchecking the box  
for that operational state.  
In the configuration files, you use the following parameters to enable and disable  
operational states:  
• softkeyN states  
You can enter multiple values (idle, connected, incoming, outgoing, busy) for  
the "softkeyN state" parameter. For example:  
softkeyN states: idle connected  
You must associate the softkeyN state parameter with a specific softkey. In the  
following example, the softkeyN states parameter is associated with softkey 12:  
softkey12 type: speeddial  
softkey12 label: voicemail  
softkey12 value *89  
softkey12 states: outgoing  
Note: The IP phone idle screen condenses the softkeys. So in the  
previous example, softkey 12 will appear in position 1 if no other  
softkeys are set. A softkey type of "empty" does not display on the idle  
screen at all. (For more information about the softkey type of "empty"  
see Appendix A, the section, “Softkey Settings for 55i, 57i, 57i CT” on  
page A-110.  
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IP Phone Administrator Guide  
Operational Features  
Configuration Example  
The following example illustrates the use of the "softkeyN states" parameter, and  
the "softkeyN type" parameter with a value of empty. For clarity purposes, only  
the "softkeyN type" and "softkeyNstates" parameters are shown.  
softkey1 type: line  
softkey1 states: idle connected  
softkey3 type: dnd  
softkey3 states: idle  
softkey4 type: line  
softkey5 type: empty  
softkey5 states: connected  
softkey6 type: speeddial  
softkey6 states: connected  
The following table shows how the keys in the example above would display on  
the IP Phone UI.  
Note: The "empty" key type allows a softkey to be removed quickly by  
deleting the softkey information from the configuration file.  
Softkey  
softkey1  
Idle  
Key 1  
Connected  
Key 2  
Notes  
Line displays for softkey1.  
Key 1 in connected state is the Drop key. Idle  
and connected display as applicable.  
softkey2  
softkey3  
(not used)  
Key 2  
(not used)  
(not used)  
Softkey2 is not displayed.  
DND displays for softkey3. Idle displays as  
applicable.  
softkey4  
Key 3  
Key 3  
Line displays for softkey4. Default state  
values (idle, connected, incoming, outgoing)  
display as applicable.  
softkey5  
softkey6  
(not used)  
(not used)  
Key 4 (blank)  
Key 5  
A blank displays for softkey5. Connected  
displays as applicable.  
Speeddial displays for softkey6. Connected  
displays as applicable.  
Softkeys and programmable keys are configurable using the Aastra Web UI or the  
configuration files.  
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Operational IP Phone Features  
Operational Features  
Programmable Keys (53i, 55i)  
The following table provides the number of softkeys and programmable keys you  
can configure, and the number of lines available for each type of phone.  
Additional Softkeys  
with Expansion  
Modules  
Handset  
Keys  
Available  
IP Phone  
Model  
Programmable  
Keys  
Lines  
Available  
Softkeys  
53i  
55i  
-
-
6
6
9
9
-
-
6
36 to 108*  
(Model 536EM)  
*The 536EM expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP phone  
totaling 108 softkeys.  
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IP Phone Administrator Guide  
Operational Features  
Configuring Softkeys and Programmable Keys  
Use the following procedures to configure the softkeys and programmable keys  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the sections,  
“Softkey/Programmable Key/Feature Key Parameters” on page A-108.  
Aastra Web UI  
1
For models with softkeys:  
Click on Operation->Softkeys and XML.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
For models with programmable keys:  
Click on Operation->Programmable Keys.  
53i Screen  
55i, 57i, 57i CT Screens  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
2
For softkeys, in the "Type" field, select the type of softkey you want to configure.  
For programmable keys, in the “Hard Key” field, select the hard key type you want to configure.  
Reference: For available type values on each IP phone model, see Appendix A, the section,  
“Softkey/Programmable Key/Feature Key Parameters” on page A-108.  
3
4
For softkeys, If applicable, enter a label in the “Label” field.  
In the "Value" field, enter a value to associate with the softkey or programmable key. For example, for  
a speeddial value, you can enter *1.  
5
6
In the "Line" field, select the line for which you want to associate the softkey or programmable key.  
The operational states display to the IP phone when a softkey is used. To disable an operational  
state, click the "Idle", "Connected", "Incoming", or "Outgoing" fields to uncheck the box.  
7
Click  
to save your changes.  
8
9
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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Operational IP Phone Features  
Operational Features  
57i Cordless (CT) Feature Keys  
In addition to the softkeys on the 57i CT, this phone also has handset keys you can  
configure with specific features. You can use the Aastra Web UI to configure the  
handset keys.  
Note: You configure the handset keys using the Aastra Web UI  
(Operation->Handset Keys) or by pressing the "F" button on the  
handset.  
You can program up to 15 feature keys on the 57i CT handset with specific  
functions using the Aastra Web UI.  
The following table identifies the functions available for all 15 handset keys and  
the default functions for each key.  
Key Function  
Line 1  
Line 2  
Line 3  
Line 4  
Icom  
Description  
Default for:  
Line 1 key - Selects line one  
Line 2 key - Selects line two  
Line 3 key - Selects line three  
Line 4 key - Selects line four  
Handset Key 1  
Handset Key 2  
Handset Key 3  
Handset Key 4  
Intercom key – Enter handset list to select handset to call Handset Key 5  
Dir  
Directory key – Activate directory feature  
Callers key – Activate callers feature  
Handset Key 6  
Callers  
Xfer  
Handset Key 7  
Transfer key - Activate transfer feature  
Handset Key 8  
Conf  
Conference key - Activate conference feature  
Public key – Toggle between public & private call mode  
No function is selected – this key is empty, no label.  
Line 5 key (if available) - Selects line five.  
Line 6 key (if available) - Selects line six.  
Line 7key (if available) - Selects line seven.  
Line 8 key (if available) - Selects line eight  
Line 9 key (if available) - Selects line nine  
Handset Key 9  
Public  
None  
Handset Key 10  
Handset Key 11 and 12  
Handset Key 13  
Handset Key 14  
Handset Key 15  
Line 5  
Line 6  
Line 7  
Line 8  
Line 9  
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IP Phone Administrator Guide  
Operational Features  
Feature Key Programming Guidelines  
The following are guidelines to use when programming the feature keys on the  
handset:  
All handsets paired with the same Base Station have the same programmed  
functions since the web interface applies the functions to all the handsets  
paired with that base.  
A newly registered handset or handset that was out-of-range during the  
programming needs to perform an "off-hook and on-hook" sequence in order  
for the newly programmed function to be broadcasted to the affected  
handsets. Simply press the v key from the idle state to go off-hook. Then,  
press the y key to go back on-hook.  
Duplicate functions can exist in the feature key as there is no filtering or  
duplicate checking done on the handset or the base.  
If no line keys are programmed for the feature key, the handset is restricted to  
intercom calls only.  
If all 12 programmable functions have been programmed to "None", the user  
is presented with a List empty message when the feature key is pressed.  
List empty  
Use web page to  
configure  
For security reasons, the user has 180 seconds (3 minutes) to complete the  
programming. Otherwise, the phone displays the following error:  
** Error **: Session expired, Please reload page.  
For security reasons, the user must submit the page from the same browser  
that was used to load the page. If the user tries to submit the page from any  
other IP address, the following error displays:  
** Error ** Session invalid. Different Client IP Addresses. —  
Please reload page  
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Operational IP Phone Features  
Operational Features  
Configuring Handset Feature Keys  
You can program up to 15 feature keys on the 57i CT IP phone using the  
configuration files or the Aastra Web UI. Use the following procedure to program  
the feature keys on your 57i CT Base Station and all paired handsets.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section,  
“Handset Feature Key Settings for the 57i CT” on page A-126.  
Aastra Web UI  
1
2
Open your web browser and enter the phone’s IP address or host name into the address field.  
At the prompt, enter your username and password and click  
.
Note: For a user, the default user name is “user” and the password field is left blank.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
3
Click on Operation->Handset Keys.  
4
5
6
Select the handset key you want to program.  
Select the function for that handset key from the "Key Function" field.  
Click  
to save the function you selected to the handset key.  
The key programming information is sent to the 57i Base Station and to all the cordless handsets  
associated with that Base Station. Any key programmed to "None" does not appear in the handset’s  
list.  
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Operational IP Phone Features  
Operational Features  
Locking IP Phone Keys  
The IP phones allow you to lock or unlock programmable keys, softkeys, hard  
keys, cordless handset keys, and expansion keys (for expansion modules). When  
key locking is enabled, the phone uses the server settings and ignores any  
previous local configuration. A user cannot override the configuration of a locked  
key.  
You can lock and unlock keys using the configuration files only. When viewing  
the locked key via the Aastra Web UI, the key is grayed out (disabled) and cannot  
be changed. Locking is dynamic for XML pushes.  
You use the following “locking” parameters to lock the softkeys and  
programmable keys on the 53i, 55i, 57i, and 57i CT. The locking parameters  
impact existing softkey and programmable key parameters as shown in the table  
below.  
Locking Parameter  
softkeyN locked  
Impacted Parameters  
Phone Model Affected  
softkeyN type  
softkeyN label  
softkeyN value  
softkeyN line  
softkeyN states  
55i  
57i  
57i CT  
topsoftkeyN locked  
prgkeyN locked  
topsoftkeyN type  
topsoftkeyN label  
topsoftkeyN value  
topsoftkeyN line  
57i  
57i CT  
prgkeyN type  
prgkeyN value  
prgkeyN line  
53i  
55i  
featurekeyN locked  
featurekeyN type  
featurekeyN label  
57i CT  
expmodX keyN locked  
expmodX keyN type  
expmodX keyN value  
expmodX keyN line  
5-series expansion modules  
Note: The 53i IP phone prevents users from setting a speed dial key via  
the Phone UI on a key that has been locked.  
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IP Phone Administrator Guide  
Operational Features  
Locking the IP Phone Keys  
Use the following procedures to lock the softkeys and programmable keys on the  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section,  
“Locking Softkeys and Programmable Keys” on page A-131.  
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Operational IP Phone Features  
Operational Features  
Suppressing DTMF Playback  
A feature on the IP phones allows users and administrators to enable or disable the  
suppression of DTMF playback when a number is dialed from the softkeys and  
programmable keys.  
When suppression of DTMF playback is disabled, and you press a softkey or  
programmable key, the IP phone dials the stored number and displays each digit  
as dialed in the LCD window.  
When the suppression of DTMF playback is enabled, the IP phone dials the stored  
number and displays the entire number immediately in the LCD window, allowing  
the call to be dialed much faster.  
DTMF playback suppression is disabled by default. Suppressing DTMF playback  
can be configured using the Aastra Web UI and the configuration files.  
Configuring Suppression of DTMF Playback  
Use the following procedures to configure the suppression of DTMF playback on  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Suppress DTMF  
Playback Setting” on page A-96.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
1
Click on Basic Settings->Preferences->General.  
2
3
Enable the "Suppress DTMF Playback" field by checking the check box.  
(Disable this field by unchecking the box). Default is disabled.  
Click  
to save your settings.  
You must restart your IP phone for the changes to take affect.  
4
5
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Operational IP Phone Features  
Operational Features  
Display DTMF Digits  
A feature on the IP phones allows users and administrators to enable or disable  
DTMF (dual-tone multi-frequency) digits to display to the IP phone when using  
the keypad to dial, or when dialing from a softkey or programmable key.  
DTMF is the signal sent from the phone to the network that you generate when  
you press the phone’s touch keys. This is also known as “touchtone” dialing. Each  
key you press on your phone generates two tones of specific frequencies. One  
tone is generated from a high-frequency group of tones and the other from a low  
frequency group.  
If you enable the Display DTMF Digits parameter, the digits you are dialing from  
the keypad or from a softkey or programmable key display to the IP phone’s LCD  
display. This parameter is disabled by default (no digits display when dialing).  
You can enable the “Display DTMF Digits” parameter using the configuration  
files or the Aastra Web UI.  
Configuring Display DTMF Digits  
Use the following procedures to configure the suppression of DTMF playback on  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Display DTMF  
Digits Setting” on page A-97.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
1
Click on Basic Settings->Preferences->General.  
2
3
Enable the "Display DTMF Digits" field by checking the check box.  
(Disable this field by unchecking the box). Default is disabled.  
Click  
to save your settings.  
You must restart your IP phone for the changes to take affect.  
4
5
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Operational IP Phone Features  
Operational Features  
Busy Lamp Field (BLF)  
The BLF feature on the IP phones allows a specific extension to be monitored for  
state changes. BLF monitors the status (busy or idle) of extensions on the IP  
phone.  
Note: The BLF setting is applicable to the Asterisk server only.  
Example  
A Supervisor configures BLFs on his phone for monitoring the status of a  
worker’s phone use (busy or idle). When the worker picks up his phone to make a  
call, a busy indicator on the Supervisor’s phone shows that the worker’s phone is  
in use and busy.  
BLF Setting (For use with Asterisk)  
On the 55i, 57i, and 57i CT, the busy and idle indicators show on the IP phone  
screen display next to the softkey or programmable key configured for BLF  
functionality. When the monitored user is idle, an icon with the handset on-hook  
shows next to the BLF softkey or programmable key. When the monitored user is  
on an active call, a small telephone icon is shown with the handset off-hook.  
On the 53i, the LED lights next to each BLF programmable key illuminate steady  
to indicate the monitored line is off-hook or unregistered. The LED goes off when  
the line is idle.  
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IP Phone Administrator Guide  
Operational Features  
BLF\List Setting  
(For use with the BroadSoft Broadworks Rel 13 or higher platform only)  
The BLF\List feature on the IP phones is specifically designed to support the  
BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the  
IP phone to subscribe to a list of monitored users defined through the BroadWorks  
web portal.  
In addition to monitoring the idle and busy state, the BLF\List feature also  
supports the ringing state. When the monitored user is idle, there is a small  
telephone icon shown with the handset on-hook. When the monitored user is in  
ringing state, there is a small bell icon shown. When the monitored user is on an  
active call then a small telephone icon is shown with the handset off-hook.  
On the 53i phone, the LED lights next to each BLF programmable key illuminate  
steady to indicate the monitored line is off-hook or unregistered. The LED goes  
off when the is idle. When the monitored extension is ringing, the LED flashes.  
The Broadworks BLF feature is not the same as the Broadworks Shared Call  
Appearance (SCA) feature and does not permit call control over the monitored  
extension.  
Example  
A receptionist has a 57i running Broadsoft firmware that subscribes to a list of  
extensions from the BroadWorks Application Server. Each monitored extension  
in the list shows up individually on the 57i screen next to a softkey button. The  
softkey icons on the screen change depending on the state of the extensions.  
On the 53i running Broadsoft firmware, the programmable key LEDs illuminate  
either flashing, solid, or turn off depending on the state of those extensions.  
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Operational IP Phone Features  
Operational Features  
Asterisk BLF Configuration  
You can enable the BLF feature on Asterisk to enable monitoring for specific  
extensions. BLF on Asterisk is possible through the “hint” extension parameter.  
Add the following in the Asterisk extensions.conf file for each target extension  
being monitored.  
For example:  
exten -> 9995551212,hint,SIP/9995551212  
Add the following in the Asterisk sip.conf file for each subscriber if it is not  
defined already.  
For example:  
[9995551212]  
Subscribecontext=sip  
BroadSoft BLF Configuration  
You can enable the BLF feature on BroadSoft BroadWorks Rel 13 or higher  
through the BroadWorks Web Portal. Each user must have the Busy Lamp Field  
service enabled for their user. The user must add each desired extension to the  
“Monitored Users List” on the Busy Lamp Field service page and also enter in a  
list name for the monitored users BLF list on the same page.  
Changes to the “Monitored Users List” are dynamic and the Aastra IP phones are  
automatically updated without requiring a restart.  
Reference  
For sample BLF configurations, see Appendix E, “Sample BLF Softkey Settings.”  
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IP Phone Administrator Guide  
Operational Features  
Configuring BLFs  
Use the following procedures to configure BLF and BLF\List on the IP phone.  
Configuration Files  
To set BLF or BLF\List in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/  
Feature Key Parameters” on page A-108.  
Aastra Web UI  
1
On the 53i:  
Click on Operation->Programmable Keys.  
Note: You can configure up to 4 programmable keys on the 53i. Keys 1 and 2 are reserved for the  
“Save” and “Delete” functions, respectively, and cannot be altered.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
2
On the 55i:  
Click on Operation->Softkeys and XML or on Operation->Programmable Keys.  
Softkeys and XML  
Programmable Keys  
Note: You can configure up to 20 softkeys and up to 6 programmable keys on the 55i.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
3
On the 57i/57iCT:  
Click on Operation->Softkeys and XML and select the “Bottom Keys” tab or the “Top Keys” tab.  
Bottom Keys  
Top Keys  
Note: You can configure up to 20 bottom softkeys and up to 10 top softkeys on the 57i/57i CT.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
4
5
6
Select a softkey or programmable key to configure.  
In the "Type" field, select "BLF" (Asterisk), "BLF\List" (BroadSoft BroadWorks).  
For the 55i, 57i, and 57i CT softkeys:  
In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is  
BLF).  
Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is  
configured in the "BLF List URI" field instead.  
7
In the "Value" field, enter a value to associate with the softkey or programmable key.  
For example, for BLF, the value is the extension you want to monitor.  
For BLF\List, the value is an identifier for the list of numbers you are monitoring.  
8
Click  
to save your changes.  
9
In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are  
using.  
10  
In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks  
Busy Lamp field page for your particular user.  
For example, [email protected].  
Note: The value of the BLF\List URI parameter must match the list name configured. Otherwise, no  
values display on the 57i screen and the feature is disabled.  
11  
Click  
to save your changes.  
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IP Phone Administrator Guide  
Operational Features  
BLF Subscription Period  
On the IP phones, you can set the time period, in seconds, that the IP phone  
resubscribes the BLF subscription service after a software/firmware upgrade or  
after a reboot of the IP phone.  
In the configuration files, you enter the following parameter with a valid value to  
set the BLF subscription period:  
sip blf subscription period: <value in seconds>  
The minimum value for this 120 seconds (2 minutes). The default is 3600 (1  
hour).  
Setting this parameter to a value lower than 3600 allows the configured BLF  
feature to become active more quickly after a software/firmware upgrade or after  
a reboot of the IP phone. If you enter a value lower than 120 for this parameter,  
the default value (3600) will be used by the IP phone.  
You can configure this feature using the configuration files or the Aastra Web UI.  
Configuring BLF Subscription Period  
Use the following procedures to configure the BLF subscription period on the IP  
Configuration Files  
To configure the BLF subscription period on the IP phones using the configuration files, see Appendix A, the  
section, “BLF Subscription Period Settings” on page A-105.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
1
Click on Advanced Settings->Global SIP->Advanced SIP Settings.  
2
3
Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field.  
Click to save your changes.  
You must restart your IP phone for the changes to take affect.  
4
5
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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IP Phone Administrator Guide  
Operational Features  
Directed Call Pickup (BLF or XML Call Interception)  
Directed call pickup is a feature on the phones that allows a user to intercept a call  
on a ringing phone which is part of the same interception group. You can use the  
Directed call pickup feature on the phone in two ways:  
With the existing BLF feature on Asterisk, a user can dial “*76” followed by  
the extension to pick up a ringing call on another phone. (For more  
information about BLF, see “Busy Lamp Field (BLF)” on page 41  
Using XML, a user can intercept a call by selecting an extension from a list  
and then pressing a “Pickup” softkey/programmable key. To use the Directed  
call pickup feature from an XML application, you must list all ringing  
extensions using the AastraIPPhoneTextMenu XML object in an XML  
script. This allows the user to select the ringing extension from a text menu  
without having to dial. The following illustration shows an example of how  
this feature displays to the LCD from an XML application.:  
Ringing Extensions  
201  
212  
225  
234  
Pickup  
Done  
(For more information about using the AastraIPPhoneTextMenu object, see  
Appendix G, the section, “Text Menu Object (Menu Screens)” on page G-6.  
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Operational IP Phone Features  
Operational Features  
BLF and XML softkeys/programmable keys monitor the states of an extension.  
The extension states can be one of three states: "busy", "ringing" and "idle". If the  
monitored extension is in the "ringing" state with an incoming call, and "Directed  
call pickup" is enabled, pressing the BLF or XML key can pick up the incoming  
call on the monitored extension.  
Note: The Asterisk and Epygi Quadro 4x/16x IP PBX servers support  
this feature. For details about Asterisk support, contact Aastra Technical  
Support.  
Playing a Ring Splash  
You can also enable or disable the playing of a short "call waiting tone" when  
there is an incoming call on the BLF or XML monitored extension. If the host  
tone is idle, the tone plays a "ring splash".  
You can enable/disable “Directed Call Pickup” and “Play a Ring Splash” using the  
configuration files or the Aastra Web UI.  
Note: Both the “Directed Call Pickup” feature and the “Playing a Ring  
Splash” feature are disabled by default.  
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IP Phone Administrator Guide  
Operational Features  
Enabling/Disabling Directed Call Pickup  
Use the following procedure to enable or disable the Directed Call Pickup feature  
Configuration Files  
To enable/disable Directed Call Pickup on the IP phone using the configuration files, see Appendix A, the  
section, “Directed Call Pickup (BLF or XML Call Interception) Settings” on page A-104.  
Aastra Web UI  
1
Click on Basic Settings->Preferences->Directed Call Pickup Settings.  
2
3
Enable the "Directed Call Pickup" field by checking the check box.  
(Disable this field by unchecking the box). Default is disabled.)  
Enable the "Play a Ring Splash" field by checking the check box.  
(Disable this field by unchecking the box). Default is disabled.)  
The IP phone plays a short "call waiting tone" when there is an incoming call on the BLF monitored  
extension. If the "Play a Ring Splash" parameter is enabled, and the host tone is idle, the tone plays  
a "ring splash".  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
4
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
Configuring BLF/BLF List for Directed Call Pickup  
Use the following procedure to configure BLF/BLF List for Directed Call Pickup  
in the configuration files.  
Note: You must enable Directed Call Pickup bofore performing these  
procedures. See “Enabling/Disabling Directed Call Pickup” on  
page 5-52.  
Configuration Files  
To set BLFor BLF\List in the configuration files for Directed Call Pickup, see Appendix A, the section,  
“Softkey/Programmable Key/Feature Key Parameters” on page A-108.  
To enable Directed Call Pickup on the IP phone using the configuration files, see Appendix A, the section,  
“Directed Call Pickup (BLF or XML Call Interception) Settings” on page A-104.  
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IP Phone Administrator Guide  
Operational Features  
Use the following procedure to configure BLF or BLF/List for Directed Call  
Pickup in the Aastra Web UI.  
Aastra Web UI  
1
Click on Basic Settings->Preferences->Directed Call Pickup Settings.  
2
3
Enable the "Directed Call Pickup" field by checking the check box.  
Enable the "Play a Ring Splash" field by checking the check box.  
The IP phone plays a short "call waiting tone" when there is an incoming call on the BLF monitored  
extension. If the "Play a Ring Splash" parameter is enabled, and the host tone is idle, the tone plays  
a "ring splash".  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
4
On the 53i:  
Click on Operation->Programmable Keys.  
Note: You can configure up to 4 programmable keys on the 53i. Keys 1 and 2 are reserved for the  
“Save” and “Delete” functions, respectively, and cannot be altered.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
5
On the 55i:  
Click on Operation->Softkeys and XML or on Operation->Programmable Keys.  
Softkeys and XML  
Programmable Keys  
Note: You can configure up to 20 softkeys and up to 6 programmable keys on the 55i.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
6
On the 57i/57iCT:  
Click on Operation->Softkeys and XML and select the “Bottom Keys” tab or the “Top Keys” tab.  
Bottom Keys  
Top Keys  
Note: You can configure up to 20 bottom softkeys and up to 10 top softkeys on the 57i/57i CT.  
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Operational Features  
Aastra Web UI  
7
8
9
Select a softkey or programmable key to configure.  
In the "Type" field, select "BLF" (Asterisk), "BLF\List" (BroadSoft BroadWorks).  
For the 55i, 57i, and 57i CT softkeys:  
In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is  
BLF).  
Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is  
configured in the "BLF List URI" field instead.  
10  
In the "Value" field, enter a value to associate with the softkey or programmable key.  
For example, for BLF, the value is the extension you want to monitor.  
For BLF\List, the value is an identifier for the list of numbers you are monitoring.  
11  
12  
13  
Click  
to save your changes.  
In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are  
using.  
In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks  
Busy Lamp field page for your particular user.  
For example, [email protected].  
Note: The value of the BLF\List URI parameter must match the list name configured. Otherwise, no  
values display on the 57i screen and the feature is disabled.  
14  
15  
Select the line state (idle, connected, incoming, outgoing, busy) that you want to apply to the BLF  
softkey or programmable key.  
Click  
to save your changes.  
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Operational IP Phone Features  
Operational Features  
Configuring XML for Directed Call Pickup  
Use the following procedure to configure XML for Directed Call Pickup in the  
configuration files.  
Notes:  
1.  
Before implementing this procedure, you must create an XML  
application that the phone uses when the XML softkey or programmable  
key is pressed. This XML application must be entered as a URI in the  
Value” field of the XML key. For information about creating an XML  
script, see Appendix G, the section “Text Menu Object (Menu Screens)”  
on page G-6.  
2.  
You must enable Directed Call Pickup bofore performing these  
procedures. See “Enabling/Disabling Directed Call Pickup” on  
page 5-52.  
Configuration Files  
To set XMLin the configuration files for Directed Call Pickup, see Appendix A, the section, “Softkey/  
Programmable Key/Feature Key Parameters” on page A-108.  
To enable Directed Call Pickup on the IP phone using the configuration files, see Appendix A, the section,  
“Directed Call Pickup (BLF or XML Call Interception) Settings” on page A-104.  
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IP Phone Administrator Guide  
Operational Features  
Use the following procedure to configure XML for Directed Call Pickup in the  
Aastra Web UI.  
Aastra Web UI  
1
Click on Basic Settings->Preferences->Directed Call Pickup Settings.  
2
3
Enable the "Directed Call Pickup" field by checking the check box.  
Enable the "Play a Ring Splash" field by checking the check box.  
The IP phone plays a short "call waiting tone" when there is an incoming call on the BLF monitored  
extension. If the "Play a Ring Splash" parameter is enabled, and the host tone is idle, the tone plays  
a "ring splash".  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
4
On the 53i:  
Click on Operation->Programmable Keys.  
Note: You can configure up to 6 programmable keys on the 53i.  
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Operational Features  
Aastra Web UI  
5
On the 55i:  
Click on Operation->Softkeys and XML or on Operation->Programmable Keys.  
Softkeys and XML  
Programmable Keys  
Note: You can configure up to 20 softkeys and up to 6 programmable keys on the 55i.  
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Operational Features  
Aastra Web UI  
6
On the 57i/57iCT:  
Click on Operation->Softkeys and XML and select the “Bottom Keys” tab or the “Top Keys” tab.  
Bottom Keys  
Top Keys  
Note: You can configure up to 20 bottom softkeys and up to 10 top softkeys on the 57i/57i CT.  
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Operational Features  
Aastra Web UI  
7
8
9
Select a softkey or programmable key to configure.  
In the "Type" field, select "XML”..  
For the 55i, 57i, and 57i CT softkeys:  
In the "Label" field, enter the name of the person who’s extension you are monitoring.  
10  
In the "Value" field, enter the URI that the phone uses to display the XML application to the LCD.  
For example, http://65.205.71.13/xml/startup/key.php?user=$$SIPREMOTENUMBER$$.  
Note: For more information about creating an XML script to use with Directed Call Pickup, see  
Appendix G, the section Text Menu Object (Menu Screens)” on page G-6  
11  
12  
Select the line state (idle, connected, incoming, outgoing, busy) that you want to apply to the XML  
softkey or programmable key.  
Click  
to save your changes.  
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Operational IP Phone Features  
Operational Features  
Do Not Disturb (DND)  
The IP phones have a feature you can enable called "Do not Disturb (DND). You  
can configure DND on softkeys and programmable keys using the Aastra Web UI  
or the configuration files.  
If DND is configured on the phone, the softkey or programmable key switches  
DND ON and OFF. If the phone shares a line with other phones, only the phone  
that has DND configured is affected.  
The second line on the screen of the IP phone shows when DND is configured.  
When a call comes in on the line, the caller hears a busy signal or recorded  
message, depending on the server configuration.  
Configuring DND  
Configuration Files  
For specific softkey and programmable key parameters you can set in the configuration files, see  
Appendix A, the section, “Softkey/Programmable Key/Feature Key Parameters” on page A-108.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
1
Click on Operation->Programmable Keys.  
2
3
Select a hard key to configure.  
In the "Type" field, select "do not disturb".  
Note: You do not need to set the "Value" for DND. DND is applied to the hard key only.  
4
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Operational IP Phone Features  
Operational Features  
Bridged Line Appearance (BLA) (57i/57i CT/53i only)  
A SIP bridge line appearance (BLA) on the IP phones allows multiple devices to  
share a single directory address (DA).  
For example, people working at a technical support department could be located  
in different places. If their desktop phones are configured for BLA DA, when  
customer calls come in, all the phones with the BLA DA would ring but the call  
can only be answered by one of them.  
Once the call is answered, the rest of the phones reflect the status of the call. If the  
call was put on "hold" by the original recipient, any one from the group can pick  
up the call.  
Notes:  
1. This feature is dependent on the IP telephony system to which the IP  
phone is registered and according to draft-anil-sipping-bla-02.txt.  
2. Interactive Intelligence and Sylantro servers support the single BLA  
group with single line appearance feature only.  
You can apply BLA on the IP phones as follows:  
As a single BLA group - One BLA DA is shared among multiple phones.  
Only one phone at a time can pick up an incoming call or initiate an outgoing  
call on the BLA DA. All phones reflect the usage of the BLA DA. If the call is  
put on "hold", any one from the group can pick up the "held" call.  
As a multiple BLA group - On one single phone, multiple BLA DA can be  
associated with different line appearances. Every BLA DA is independent  
from each other and follows the same rules as "a single BLA group".  
As multiple instances of a BLA DA - A "x-line-id" parameter was defined in  
draft-anil-sipping-bla-02.txt to present the incoming call to or place an  
outgoing call on the specified line appearance instance. The parameter is  
carried in "Alert-Info" header field over the request-URI (INVITE e.g.) or in  
the NOTIFY messages to report the status of a dialog.  
BLA DA can be configured on a global basis or on a per-line basis on the IP  
phones using the Aastra Web UI or the configuration files.  
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The following table shows the number of lines that can be set to BLA for each  
model phone.  
Possible # of BLA  
Lines  
IP Phone Model  
57i  
57i CT  
53i  
9
9
9
Configuring BLA  
You can configure BLA on a global or per-line basis using the configuration files  
or the Aastra Web UI.  
Global BLA  
You configure BLA on a global basis in the configuration files using the following  
parameters:  
sip mode  
sip user name  
sip bla number  
You configure BLA on a global basis in the Aastra Web UI using the following  
fields at Advanced Settings->Global SIP->Basic SIP Settings:  
Line Mode  
Phone Number  
BLA Number  
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Operational Features  
Per-Line BLA  
You configure BLA on a per-line basis in the configuration files using the  
following parameters:  
sip lineN mode  
sip lineN username  
sip lineN bla number  
You configure BLA on a per-line basis in the Aastra Web UI using the following  
fields at Advanced Settings->Line 1 thru Line 9:  
Line Mode  
Phone Number  
BLA Number  
Sylantro servers and ININ servers require specific configuration methods for  
per-line configurations.  
For Sylantro Server  
When configuring the BLA feature on a per-ine basis for a Sylantro server, the  
value set for the "sip lineN bla number" parameter shall be the same value set for  
the "sip lineN user name" parameter for all the phones in the group. For example,  
if sip lineN user name is 1010, you would configure BLA on a per-line basis for  
the Sylantro server as follows:  
sip line 1 mode: 3  
sip line1 user name: 1010 (# for all the phones)  
sip line1 bla number: 1010  
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For ININ Server  
When configuring the BLA feature on an ININ server, the value set for the sip  
lineN bla number parameter shall be the same value set for the sip lineN user  
name parameter without the incremented digit added to the phone #. For example,  
if the sip lineN user name for the first phone is 10101, and the sip lineN user name  
for the second phone is 10102, etc., you would configure BLA on a per-line basis  
for the ININ server as follows:  
(# for phone 1 with appearance of phone 3)  
sip line1 mode: 3  
sip line1 user name: 10101 sip line1 bla number: 1010  
(# for phone 2 with appearance of phone 3)  
sip line1 mode: 3  
sip line1 user name: 10102  
sip line1 bla number: 1010  
(# for phone 3)  
sip line1 mode: 3  
sip line1 user name: 1010  
sip line1 bla number: 1010  
Note: The original phone number which has the bridged line appearance  
on other phones, will have the "sip lineN user name" parameter the same  
as the "sip lineN bla number" (1010 in the above example on Phone 3).  
Use the following procedures to configure BLA on the IP phone.  
Configuring Global BLA  
Configuration Files  
For specific global parameters you can set in the configuration files, see Appendix A, the section,  
“SIP Basic, Global Settings” on page A-40.  
Configuring Per-Line BLA  
Configuration Files  
For specific per-line parameters you can set in the configuration files, see Appendix A, the section,  
“SIP Basic, Per-Line Settings” on page A-48.  
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Operational Features  
Aastra Web UI  
1
For global configuration of BLA:  
Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings.  
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Aastra Web UI  
For per-line configuration of BLA:  
Click on Advanced Settings->Line N (1-9).  
In the "Line Mode" field, select the BLA option.  
2
3
In the "Phone Number" field, enter the phone number of the IP phone.  
For global configuration of BLA:  
In the "BLA Number" field, enter the Bridge Line Appearance (BLA) number to be shared across all  
IP phones.  
For per-line configuration of BLA:  
In the "BLA Number" field, enter the Bridge Line Appearance (BLA) number to be shared on a  
specific line.  
4
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Operational Features  
Using a BLA Line on the IP Phone  
If you have either a global or per-line BLA configuration, and you want to share a  
call on the line with a BLA group, you need to press the Hold button before  
sharing the call with the group.  
For example, if line 1 is configured for BLA, and you pick up a call on line 1, you  
must press the Hold button to share the call with the BLA group.  
If you pick up a call on line 1 configured for BLA, and another call comes in on  
line 2, you can pick up line 2 without putting line 1 on hold. The line 1 call will  
be on hold automatically; however it is on hold locally only. The line 1 call  
cannot be shared with the BLA group.  
Note: The Hold button must be pressed for a call on a BLA line to be  
shared with the BLA group.  
Park Calls/Pick Up Parked Calls  
The IP phones (including the 57i CT handset) have a park and pickup call feature  
that allows you to park a call and pickup a call when required. There are two ways  
a user or adminstrator can configure this feature:  
Using a static configuration  
Using a programmable configuration  
Note: The IP phones accept both methods of configuration. However, to  
avoid redundancy, Aastra Telecom recommends you configure either a  
static configuration or a programmable configuration.  
The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks,  
Sylantro, and ININ PBX servers.  
The following paragraphs describe the park and pickup methods of configuration  
on the IP phones.  
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Park/Pickup Static Configuration (57i/57i CT only)  
You can configure a static configuration for parking and picking up a call using  
the Aastra Web UI at Basic Settings-> Preferences. By entering the appropriate  
value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone  
where to park a live call and where to pickup the parked call.  
On the IP phone UI, the static configuration method displays the following:  
When a call comes in, and you pickup the handset, the default label of "Park"  
displays on the Phone UI.  
After pressing the "Park" softkey to park the call, the default label of  
"Pickup" displays on the phone UI.  
Note: On the 57i CT handset, pressing Ï displays the "Park" and  
"Pickup" labels.  
The values you enter in the Aastra Web UI for the Park/Pickup call feature are  
dependant on your type of server. The following table provides the values you  
enter for the "Park Call" and "Pickup Parked Call" fields in the Aastra Web UI.  
Park/Pickup Call Server Configuration Values  
Server  
Park Values*  
Pickup Values*  
Aasterisk  
Sylantro  
BroadWorks  
ININ PBX  
70  
*98  
70  
*99  
*68  
*88  
callpark  
pickup  
*Leave "value" fields blank to disable the park and pickup feature.  
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Configuring Park /Pickup using Static Configuration  
(57i/57i CT only)  
Use the following procedure to configure the Park/Pickup call feature using the  
static configuration method.  
Note: Aastra recommends you configure either the static or the  
programmable configuration, but not both.  
Aastra Web UI  
1
Click on Basic Settings->Preferences->General.  
2
Enter a server value in the Park Call field to which incoming live calls will be parked.  
Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”  
on page 5-74.  
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3
4
Enter a server value in the "Pickup Parked Call" field.  
Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”  
on page 5-74.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
Park/Pickup Programmable Configuration  
The programmable method of configuration creates park and pickup softkeys or  
programmable keys that you can configure on the IP phones  
(53i, 55i, 57i, 57i CT).  
For the 55i, 57i, and 57i CT you can set a softkey as "Park" or "Pickup" and then:  
specify a customized label to display on the Phone UI  
specify a value  
specify which line to use  
specify the state of the park and/or pickup keys  
For the 53i, you can set a programmable key as "Park" or "Pickup" and then:  
specify a value  
specify a line to use  
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On 57i/57i CT  
On the IP phone UI, the Park/Pickup feature displays the following:  
When a call comes in, and you pickup the handset, the custom label that you  
configured for the Park softkey displays on the Phone UI.  
After the call is parked, the label that you configured for the Pickup softkey  
displays on other phones in the network. You can then press the "Pickup"  
softkey, followed by the applicable value to pickup the call on another phone  
in your network.  
On the 57i CT, the customized labels apply to the base unit only. On the 57i  
CT handset, pressing Ï displays the default labels of "Park" and "Pickup".  
Notes:  
1. On the 57i CT, the customized labels apply to the base unit only. On  
the 57i CT handset, pressing Ï displays the default labels of "Park" and  
"Pickup".  
2. On the 57i/57i CT, the old softkey labeled "Pickup" has been  
renamed to "Answer". This softkey uses the old functionality - when you  
pickup the handset, you see a softkey labeled "Answer". You can then  
press this key to pick up an incoming call. Do no confuse this feature  
with the new Park/Pickup configuration feature.  
On 53i  
When a call comes in, and you pickup the handset, you can press the  
applicable "Park" programmable key to park the call.  
After the call is parked, you can press the "Pickup" programmable key,  
followed by the applicable value to pickup the call.  
You can configure a Park and Pickup programmable configuration using the  
configuration files or the Aastra Web UI.  
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Programmable Configuration Using Configuration Files  
In the configuration files, you configure Park/Pickup using the softkey  
parameters. You must specify the"softkeyN value" and "prgkeyN value" as  
<server type;server-specific value>. The following examples show Park/Pickup  
configurations using specific servers.  
Model 57i/480 CT Examples  
Server  
Asterisk  
Park Configuration  
softkeyN type: park  
Pickup Configuration  
softkeyN type: pickup  
softkeyN label: parkCall  
softkeyN value: asterisk;70  
softkeyN line: 1  
softkeyN label: pickupCall  
softkeyN value: asterisk;70  
softkeyN line: 1  
softkeyN states: connected*  
softkeyN states: idle,outgoing**  
Sylantro  
softkeyN type: park  
softkeyN type: pickup  
softkeyN label: parkCall  
softkeyN value: sylantro;*98  
softkeyN line: 1  
softkeyN label: pickupCall  
softkeyN value: sylantro;*99  
softkeyN line: 1  
softkeyN states: connected*  
softkeyN states: idle,outgoing**  
BroadWorks  
ININ PBX  
softkeyN type: park  
softkeyN type: pickup  
softkeyN label: parkCall  
softkeyN value: broadworks;*68  
softkeyN line: 1  
softkeyN label: pickupCall  
softkeyN value: broadworks;*88  
softkeyN line: 1  
softkeyN states: connected*  
softkeyN states: idle,outgoing**  
softkeyN type: park  
softkeyN type: pickup  
softkeyN label: parkCall  
softkeyN value: inin;callpark  
softkeyN line: 1  
softkeyN label: pickupCall  
softkeyN value: inin;pickup  
softkeyN line: 1  
softkeyN states: connected*  
softkeyN states: idle,outgoing**  
*When you configure a softkey as "Park", you must configure the state of the softkey as  
"connected".  
**When you configure a softkey as "Pickup", you can configure the state of the softkey as "idle,  
outgoing", or just "idle", or just "outgoing".  
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Model 53i Examples  
Server  
Asterisk  
Park Configuration  
prgkeyN type: park  
prgkeyN value: asterisk;70  
prgkeyN line: 1  
Pickup Configuration  
prgkeyN type: pickup  
prgkeyN value: asterisk;70  
prgkeyN line: 1  
Sylantro  
prgkeyN type: park  
prgkeyN value: sylantro;*98  
prgkeyN line: 1  
prgkeyN type: pickup  
prgkeyN value: sylantro;*99  
prgkeyN line: 1  
BroadWorks  
ININ PBX  
prgkeyN type: park  
prgkeyN value: broadworks;*68  
prgkeyN line: 1  
prgkeyN type: pickup  
prgkeyN value: broadworks;*88  
prgkeyN line: 1  
prgkeyN type: park  
prgkeyN value: inin;callpark  
prgkeyN line: 1  
prgkeyN type: pickup  
prgkeyN value: inin;pickup  
prgkeyN line: 1  
Note: The 53i does not allow for the configuration of labels and states.  
programmable configuration method and the configuration files.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section,  
“Softkey Settings for 55i, 57i, 57i CT” on page A-110 and “Programmable Key Settings for 53i and 55i” on  
page A-117.  
Programmable Configuration Using the Aastra Web UI  
On the 57i/57i CT, you configure a Park and/or Pickup key at  
Operation->Softkeys and XML. You enter a key label, and value for a specific  
line on the phone. The default state of the Park configuration is "connected". The  
default state of the Pickup configuration is "idle, outgoing".  
The 57i CT handsets use the park/pickup configuration enabled at  
Operation->Handset Keys in the Aastra Web UI. If Park or Pickup are enabled  
on more than one line on the base unit, the 57i handset uses the first  
programmable configuration.  
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For example, if line 1 and line 6 are configured for park, the 57i CT handset uses  
the configuration set for line 1 to park a call.  
On the 53i, you configure a Park and/or Pickup key at  
Operation->Programmable Keys, and then enter the appropriate value and line..  
Note: Applicable values depend on the server in your network (Asterisk,  
BroadWorks, Sylantro, ININ PBX. See the table “Park/Pickup Call  
Server Configuration Values” on page 5-74.  
Use the following procedure to configure the Park/Pickup call feature using the  
programmable configuration method and the Aastra Web UI.  
Aastra Web UI  
For the 57i/57i CT:  
1
Click on Operation->Softkeys and XML.  
2
3
4
Pick a softkey to configure for Parking a call.  
In the "Type" field, select Park.  
In the "Label" field, enter a label for the Park softkey.  
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Aastra Web UI  
5
In the "Value" field, enter the approriate value based on the server in your network.  
Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”  
on page 5-74.  
6
7
In the "Line" field, select a line for which to apply the Park configuration.  
The park softkey has a default state of “Connected”.  
Leave this state enabled or to disable, uncheck the check box.  
8
Pick a softkey to configure for Picking up a call.  
9
In the "Type" field, select Pickup.  
10  
11  
In the "Label" field, enter a label for the Pickup softkey.  
In the "Value" field, enter the approriate value based on the server in your network.  
Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”  
on page 5-74.  
12  
13  
In the "Line" field, select a line for which to apply the Pickup configuration.  
The pickup softkey has a default state of “Idle” and “Outgoing”.  
Leave these states enabled or to disable, uncheck the check boxes.  
14  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
15  
16  
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
For the 57i CT Handset:  
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Aastra Web UI  
1
Click on Operation->Handset Keys.  
2
3
4
5
6
Pick a handset key to configure for parking a call.  
In the "Key Function" field, select Park.  
Pick another handset key to configure for picking up a call.  
In the "Key Function" field, select Pickup.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
7
8
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
For the 53i:  
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Operational Features  
Aastra Web UI  
1
Click on Operation->Programmable Keys.  
53i Screen  
2
3
4
Pick a hard key to configure for Parking a call.  
In the "Hard Key" field, select Park.  
In the "Value" field, enter the approriate value based on the server in your network.  
Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”  
on page 5-74.  
5
For the 53i:  
In the "Line" field, select a line for which to apply the Park configuration.  
Pick a hard key to configure for Picking up a call.  
6
7
8
In the "Hard Key" field, select Pickup.  
In the "Value" field, enter the approriate value based on the server in your network.  
Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”  
on page 5-74.  
9
For the 53i:  
In the "Line" field, select a line for which to apply the Pickup configuration.  
10  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
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Aastra Web UI  
11  
12  
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Operational Features  
Using the Park Call/Pickup Parked Call Feature  
Use the following procedures on the IP phones to park a call and pick up a parked  
call.  
IP Phone UI  
Step Action  
Parking a Call  
1
2
While on a live call, press the "Park" softkey.  
Perform the following for your specific server:  
For Asterisk Server:  
- Server announces the  
extension number where the call  
has been parked. Once the call is  
parked, press the y  
key  
to complete parking.  
For BroadWorks Server:  
- After you hear the greeting from  
the CallPark server, enter the  
extension where you want to  
park the call.  
For Sylnatro Server:  
- Enter the extension number  
where you want to park the call,  
followed by "#" key.  
For ININ Server:  
- Enter the extension number  
where you want to park the call,  
followed by "#" key.  
If the call is parked successfully, the response is either a greeting voice confirming that the call was  
parked, or a hang up occurs. The parked call party will get music on hold.  
3
If the call fails, you can pick up the call (using the next procedure) and press the "Park" softkey again  
to retry step 2.  
Picking up a Parked Call  
4
Pick up the handset on the phone.  
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IP Phone UI  
Step Action  
5
6
Enter the extension number where the call was parked.  
Press the "Pickup" softkey.  
If the call pick up is successful, you are connected with the parked call.  
Last Call Return (lcr) (Sylantro Servers only)  
Last call return (lcr) allows an administrator or user to configure a "last call  
return" function on a softkey or programmable key. This feature is for  
Sylantro servers only.  
You can configure the “lcr” softkey feature via the configuration files or the  
Aastra Web UI.  
How it works  
If you configure "lcr" on a softkey or programmable key, and a call comes  
into your phone, after you are finished with the call and hangup, you can  
press the key configured for “lcr” and the phone dials the last call you received.  
When you configure an “lcr” softkey, the label “LCR” displays next to that  
softkey on the IP phone. When the Sylantro server detects an “lcr” request, it  
translates this request and routes the call to the last caller.  
Configuring Last Call Return  
Configuration Files  
For specific last call return (lcr) parameters you can set in the configuration files, see Appendix A, the  
section, “Softkey/Programmable Key/Feature Key Parameters” on page A-108.  
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Operational Features  
Aastra Web UI  
For the 57i/57i CT:  
1
Click on Operation->Softkeys and XML.  
2
3
4
5
Pick a softkey to configure for Last Call Return.  
In the "Type" field, select lcr.  
In the "Line" field, select a line for which to apply the last call return configuration.  
The lcr softkey has a default state of “Idle”, “Connected”, “Incoming”, “Outgoing”.  
Leave these states enabled or to disable, uncheck the check boxes as required.  
6
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
7
8
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Operational Features  
Aastra Web UI  
For the 57i CT Handset:  
1
Click on Operation->Handset Keys.  
2
3
4
Pick a handset key to configure for Last Call Return.  
In the "Key Function" field, select lcr.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Operational Features  
Aastra Web UI  
For the 53i  
1
Click on Operation->Programmable Keys.  
53i Screen  
2
3
4
Pick a hard key to configure for Last Call Return.  
In the "Type" field, select lcr.  
For the 53i:  
In the "Line" field, select a line for which to apply the lcr configuration.  
5
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
6
7
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the changes.  
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Call Forwarding  
The call forwarding feature on the IP phone allows incoming calls to be forwarded  
to another destination. The phone sends the SIP message to the SIP proxy, which  
then forwards the call to the assigned destination.  
Call forwarding is disabled by default. You can configure call forwarding on a  
phone-wide basis or on multi-line phones on a per-line basis. If you have  
configured call forwarding on an individual line, then the settings for this line are  
used; otherwise, the phone-wide call forward settings are used.  
You can configure call forwarding on all phones (global settings) or on specific  
lines (local settings) of a single phone.  
For call forwarding you can set the following:  
Call forward mode  
Destination number  
Number of rings before forwarding the call (from 1 to 9 rings)  
The following are the call forward modes you can set:  
Call Forward Mode  
Off  
Description  
Disables call forward  
All  
Phone forwards all incoming calls  
immediately to the specified destination.  
Busy  
Phone forwards incoming calls if the line is  
already in use.  
No Answer  
Busy No Answer  
Phone forwards the call if it is not  
answered in the specified number of rings  
Phone forwards the call if either the line is  
already in use or the call is not answered  
in the specified number of rings.  
Global  
(per-lline only)  
Phone uses the phone-wide call forward  
setting. This is only valid when setting the  
mode of individual lines.  
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Operational IP Phone Features  
Operational Features  
The following table shows the IP phone model and the number of lines for which  
you can configure call forwarding.  
Available Lines for  
Call Forwarding  
IP Phone Model  
53i  
9
9
9
9
55i  
57i  
57i CT  
Enabling/Disabling the Ability to Configure Call Forwarding  
Using the configuration files, you can enable or disable the ability to configure  
Call Forwarding in the Aastra Web UI and the IP Phone UI. You use the following  
parameter to enable/disable this feature:  
call forward disabled  
Valid values for this parameter are 0 (disabled) and 1 (enabled). If this parameter  
is set to 0, a user and administrator can configure Call Fowarding via the Aastra  
Web UI and the IP Phone UI using the "Call Foward" options. If this parameter is  
set to 1, all "Call Forward" options are removed from the Aastra Web UI and the  
IP Phone UI, preventing the ability to configure Call Fowarding.  
Use the following procedures to enable/disable Call Forwarding on the IP phones.  
Configuration Files  
For specific parameters you can set in the configuration files for enabling/disabling Call Forwarding, see  
Appendix A, the section, “Call Forward Settings” on page A-69.  
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IP Phone Administrator Guide  
Operational Features  
Configuration Method for Call Forwarding  
The method you use to configure call forwarding depends on the model phone you  
are configuring.  
You can set the phone-wide call forward settings using the IP phone UI or the  
Aastra Web UI. However, you must use the Aastra Web UI to set the per-line call  
forward settings. The per-line settings override the settings for global call  
forwarding.  
You can set global and per-line settings on the 55i, 57i, and 57i CT.  
Configuring Call Forwarding  
Use the following procedure to configure phone-wide call forwarding.  
IP Phone UI  
Step Action  
For global configuration of call fowarding:  
1
For 53i:  
Press Ion the phone to enter the Options List.  
For 55i/57i/57i CT:  
Press  
on the phone to enter the Options List.  
2
Select Call Foward.  
3
For 53i:  
In the “Cfwd Number” field, enter the destination number for which you want your incoming calls to  
be forwarded.  
For 55i/57i/57i CT:  
In the “Number” field, enter the destination number for which you want your incoming calls to be  
forwarded.  
Note: Leaving the number field blank disables call forwarding.  
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Operational IP Phone Features  
Operational Features  
IP Phone UI  
Step Action  
4
For 53i:  
In the “Cfwd Mode” field, enter the mode that you want to set on your phones.  
For 55i/57i/57i CT:  
In the “Mode” field, enter the mode that you want to set on your phones.  
Valid modes are:  
Off  
All  
Busy  
No Answer  
Busy No Answer  
5
6
In the “No. Rings” field, enter the number of rings you want the phone to ring before the call is  
forwarded.  
Valid values are 1 to 9.  
Note: "No. Rings" field applies to No Answer and Busy No Answer modes only.  
For 53i:  
Press Set to save the changes.  
For 55i/57i/57i CT:  
Press Done to save the changes.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
1
Click on Basic Settings->Call Forward.  
For global configuration of call fowarding:  
2
In the "Mode" field, select the mode you want to set on your phone.  
Valid modes are:  
Off  
All  
Busy  
No Answer  
Busy No Answer  
Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone  
number in the "Number" field.  
3
In the "Number" field, enter the destination number for which you want your calls to be call  
forwarded.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
4
In the "Number of Rings" field, enter the number of rings you want your phone to ring before the call  
is forwarded.  
Valid values are 1 to 9.  
Note: "Number of Rings" field applies to No Answer and Busy No Answer modes only.  
5
Click  
to save your changes.  
For per-line configuration of call fowarding  
6
7
Select a line to configure Call Forwarding on.  
In the "Mode" field, select the mode you want to set on your phone.  
Valid modes are:  
Off  
All  
Busy  
No Answer  
Busy No Answer  
Global  
Notes:  
1. To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone  
number in the "Number" field.  
2. To force a line to use the global settings, set the "Mode" field to Global.  
8
9
In the "Forward Number" field, enter the destination number for which you want your calls on this  
line to be call forwarded.  
In the "Number of Rings" field, select the number of rings you want this line to ring before the call is  
forwarded.  
Valid values are 1 to 9.  
Note: "Number of Rings" field applies to No Answer and Busy No Answer modes only.  
10  
Click  
to save your changes.  
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IP Phone Administrator Guide  
Operational Features  
Callers List  
The IP phones have a "Callers List" feature that store the name, phone number,  
and incremental calls, for each call received by the phone.  
The following illustraton shows the default location of the Callers List Key on  
each type of phone model.  
Callers List key is under  
Callers List Key  
Services menu on 53i  
53i  
55i  
57i/57i CT  
You can enable and disable the Callers List feature using the configuration files.  
When disabled, the Callers List does not disaply on the IP phone UI and the Caller  
List key is ignored when pressed.  
When enabled, you can view, scroll, and delete line items in the Callers List from  
the IP phone UI. You can also directly dial from a displayed line item in the  
Callers List. You can download the Callers List to your PC for viewing using the  
Aastra Web UI.  
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Operational IP Phone Features  
Operational Features  
When you download the Callers List, the phone stores the callerlist.csv file to  
your computer in comma-separated value (CSV) format.  
You can use any spreadsheet application to open the file for viewing. The  
following is an example of a Callers List in a spreadsheet application.  
The file displays the name, phone number, and the line that the call came in on.  
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IP Phone Administrator Guide  
Operational Features  
Enabling/Disabling Callers List  
You can enable and disable user access to the Callers List on the IP phones using  
the following parameter in the configuration files:  
callers list disabled  
Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter  
is set to 0, the Callers List can be accessed by all users. If this parameter is set to  
1, the IP phone does not save any caller information to the Caller List. For 57i and  
57i CT phones, the "Caller List" option on the IP phone is removed from the  
Services menu, and the Caller List key is ignored if pressed by the user.  
Use the following procedures to enable/disable the Callers List on the IP phones.  
Configuration Files  
For specific parameters you can set in the configuration files for enabling/disabling the Callers List, see  
Appendix A, the section, “Callers List Settings” on page A-69.  
Using the Callers List  
Use the following procedure to access and use the Callers List.  
IP Phone UI  
Step Action  
For the 55i, 57i, and 57i CT:  
1
2
Press the Callers key on the phone.  
Use the r and s to scroll through the line items in the Callers List.  
Note: To the left of a line item, a b icon displays with the handset ON or OFF the receiver. The ON  
receiver indicates the call came in as a missed call. The OFF receiver indicates the call came in and  
was answered.  
3
To delete all entries in the Callers list, press the 3 Delete softkey at the "Callers List" header.  
To delete a line item from the Callers List, select the line item you want to delete and press the 3  
Delete softkey.  
4
To cancel a delete function, press the r or the s Scroll keys.  
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Operational Features  
IP Phone UI  
Step Action  
5
6
7
To save a line item to a programmable key for speeddialing, press the 3 Save softkey and enter the  
line number at the "Save to?" prompt that is already configured for speeddialing at a softkey.  
To dial a displayed entry from the Callers List, pick up the handset, press the d /f handsfree key, or  
press a line key.  
To exit the Callers List, press the Callers key.  
For the 53i:  
1
2
3
Press the Services key on the phone to display the Services menu.  
From the Services menu, select "Callers List".  
Use the r and s to scroll through the line items in the Callers List.  
To the left of a line item, a b icon displays with the handset ON or OFF the receiver. The ON  
receiver indicates the call came in as a missed call. The OFF receiver indicates the call came in and  
was answered.  
4
To delete all entries in the Callers list, press the 3 Delete key at the "Callers List" header.  
To delete a line item from the Callers List, select the line item you want to delete and press the 3  
Delete key.  
5
6
To cancel a delete function, press the r or the s Scroll keys.  
To save a line item to a programmable key for speeddialing, press the 3 Save key and enter the line  
number at the "Save to?" prompt that is already configured for speeddialing at a programmable key.  
7
8
To dial a displayed entry from the Callers List, pick up the handset, press the d /f handsfree key, or  
press a line key.  
To exit the Callers List, press the b key.  
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IP Phone Administrator Guide  
Operational Features  
Downloading the Callers List  
Use the following procedure to download the Callers List using the Aastra Web  
UI.  
Aastra Web UI  
1
Click on Operation->Directory.  
2
In the Callers List field, click on  
.
A “File Download” message displays.  
3
4
Click  
.
Enter the location on your computer where you want to download the Callers List and click  
.
The callerslist.csv file downloads to your computer.  
5
Use a spreadsheet application to open and view the Callers List.  
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Operational IP Phone Features  
Operational Features  
Missed Calls Indicator  
The IP phone has a "missed calls" indicator that increments the number of missed  
calls to the phone. This feature is accessible from the IP phone UI only.  
You can enable and disable the Missed Calls Indicator feature using the  
configuration files. When disabled, the Missed Calls Indicator does not increment  
as calls come into the IP phone.  
When enabled, the number of calls that have not been answered increment on the  
phone’s idle screen as "<number> New Calls". As the number of unanswered  
calls increment, the phone numbers associated with the calls are stored in the  
Callers List. The user can access the Callers List and clear the call from the list.  
Once the user accesses the Callers List, the "<number> New Calls" on the idle  
screen is cleared.  
Enabling/Disabling Missed Calls Indicator  
You can enable (turn on) and disable (turn off) the Missed Calls Indicator on the  
IP phones using the following parameter in the configuration files:  
missed calls indicator disabled  
Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter  
is set to 0, the indicator increments as unanswered calls come into the IP phone. If  
set to 1, the indicator does not increment the unanswered calls.  
Use the following procedures to enable/disable the Missed Calls Indicator on the  
IP phones.  
Configuration Files  
For specific parameters you can set in the configuration files for enabling/disabling the Missed Calls  
Indicator, see Appendix A, the section, “Missed Calls Indicator Settings” on page A-70.  
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IP Phone Administrator Guide  
Operational Features  
Accessing and Clearing Missed Calls  
Use the following procedure to access and clear missed calls from the Callers List.  
Once you display the Callers List, the "<number> New Calls" indicator clears.  
IP Phone UI  
Step Action  
For the 57i/57i CT:  
1
Press x  
on the phone to display the Services menu.  
or  
Press the s key to enter the Callers List directly. (skip to step 3)  
2
3
From the Services menu, select "Callers List".  
Use the r and s to scroll through the line items in the Callers List to find the line items that have  
the b icon with the receiver ON. These are the missed calls to the phone.  
4
To clear a line item from the Callers List, select the line item you want to delete and press the Clear  
softkey.  
The line item is deleted from the Callers List.  
For the 53i:  
1
2
Press b on the phone to enter the Callers List.  
Use the r and s to scroll through the line items in the Callers List to find the line items that have  
the b icon with the receiver ON. These are the missed calls to the phone.  
3
4
To clear the line item from the Callers List, select the line item you want to clear and press the 3  
Delete key.  
To cancel a delete function, press the r or the s Scroll keys.  
The line item is deleted from the Callers List.  
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Operational IP Phone Features  
Operational Features  
Directory List  
The IP phones have a "Directory List" feature that allows you to store frequently  
used names and numbers on the phone. You can also dial directly from the  
directory entry.  
The following illustraton shows the default location of the Directory Key on each  
type of phone model.  
Directory key is under  
Directory Key  
Services menu on 53i  
53i  
55i  
57i/57i CT  
Directory List Capabilities  
In the Directory List a user or administrator can store a maximum of 7 numbers  
associated with a unique name. You can apply pre-defined labels to the entry  
which include, Office, Home, Cell, and Pager, or create your own labels. Labels  
can be up to 14 characters in length.  
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IP Phone Administrator Guide  
Operational Features  
You can also sort multiple numbers according to preference and perform a  
quick-search feature that allows you to enter the first letter that corresponds to a  
name in the Directory to find specific line items. The phone displays the first  
name with this letter.The quick-search feature in the Directory List works only  
when the Directory is first accessed.  
Reference  
For more detailed information about the Directory Key on your IP phone, and the  
Directory List, see your model-specific User Guide.  
Administrator/User Functions for Directory List  
You can perform the following pertaining to the Directory List:  
You can enable and disable access to the Directory List using the  
configuration files. When disabled, the Directory List does not display on the  
IP phone UI and the Directory List softkey is ignored when pressed. This is an  
administrator function only.  
If the Directory List is enabled, you can view, add, change, and delete entries  
to/from the Directory List using the IP phone UI. You can also directly dial a  
number from the Directory List. This is an administrator and user function.  
A public and private softkey can be used when at a line item in the Directory  
List. The Private key toggles a number in the Directory List to private. The  
Public key allows a number in the Directory List to be sent to the handsets. A  
57i CT accepts a maximum of 50 entries with the public attribute. This is an  
administrator and user function.  
You can download the Directory List to your PC via the Aastra Web UI. The  
phone stores the directorylist.csv file to your PC in comma-separated value  
(CSV) format. This is an administrator and user function.  
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Operational IP Phone Features  
Operational Features  
You can use any spreadsheet application to open the file for viewing. The  
following is an example of a Directory List in a spreadsheet application. This  
is an administrator and user function.  
The file displays the name, phone number(s), and line number(s) for each  
Directory entry.  
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IP Phone Administrator Guide  
Operational Features  
Enabling/Disabling Directory List  
You can enable and disable user access to the Directory List on the IP phones  
using the following parameter in the configuration files:  
directory disabled  
Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter  
is set to 0, the Directory List can be accessed by all users. If this parameter is set  
to 1, the Directory List does not display on the IP phone and the Directory key is  
disabled. On the 53i, the "Directory" option is also removed from the "Services"  
menu.  
Use the following procedures to enable/disable the Directory List on the IP  
phones.  
Configuration Files  
For specific parameters you can set in the configuration files for enabling/disabling the Directory List, see  
Appendix A, the section, “Directory Settings” on page A-68.  
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Operational IP Phone Features  
Operational Features  
Server to IP Phone Download  
You can populate your IP phone Directory List with server directory files. To  
activate this feature, you need to add the following parameters to the  
configuration files:  
directory 1: company_directory  
directory 2 : my_personal_directory’  
The IP phone recognizes the following characters in a Directory List:  
Character  
’#’  
Description  
Pound character; any characters appearing after  
the # on a line are treated as a comment  
’,’  
Comma character; used to separate the name,  
URI number, line, and mode fields within each  
directory entry.  
’"’  
Quotation mark; when pound and comma  
characters are found between quotes in a name  
field or URI number field, they are treated as  
regular characters.  
A valid directory entry has a name, a URI number, and optional line number, and  
an optional mode attribute, all separated by commas. If a line number is not  
present, the entry is assigned to line 1. If a mode attribute (public or private) is not  
present, the entry is assigned to "Private".  
The following directory entries are considered valid:  
# our company's directory  
# updated 1 jan 2012  
# mode = private, by default  
#
joe foo bar, 123456789, 6  
# line = 1, by default  
# mode = private, by default  
#
snidley whiplash, 000111222  
# the parser ignores the COMMA # in the name  
# mode = private, by default  
#
"manny, jr", 093666888, 9  
# the parser ignores the POUND # chars in the URI number  
# mode = private, by default  
#
hello dolly, "12#34#7", 2  
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IP Phone Administrator Guide  
Operational Features  
Server to IP Phone Download Behavior  
The software that reads directory files from the server, loads the file’s contents  
into the phone's NVRAM when the phone is booting. Directory entries in the  
NVRAM that originate from a server directory file are 'owned' by the server.  
During the boot process both directory files are read, combined into a single list,  
and any duplicate entries are deleted from the list. Any entries in this list that are  
not already in the phone's NVRAM are added to the NVRAM and flagged as  
being owned by the server.  
Likewise, any entries in the NVRAM that are owned by the server, but are no  
longer in one of the server's directory files, are removed from the NVRAM.  
Entries made from the IP phone UI are never touched.  
Directory List Limitations  
The following table indicates the maximum characters for each line and field in  
the Directory List.  
Directory List Limitations  
Maximum length of a line  
255 characters  
15 characters  
45 characters  
200 entries  
Maximum length of a name  
Maximum length of a URI  
Maximum number directory entries in the NVRAM  
Maximum number directory entries in the NVRAM  
with the "public" attribute  
(57i CT only)  
50 entries  
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Operational IP Phone Features  
Operational Features  
Using the Directory List  
Use the following procedures to access and use the Directory List.  
IP Phone UI  
Step Action  
For the 53i:  
1
2
3
Press the Services key on the phone to display the Services menu.  
From the Services menu, select "Directory List".  
Press 3 Directory on the phone to enter the Directory List.  
Note: If no key is pressed within 3 seconds, the phone prompts you to press the first letter in the  
name of the required directory entry. The phone finds and displays the first name with this letter.  
4
5
Use the r and s to scroll through the line items in the Directory List.  
To delete all entries in the Directory list, press the 3 Delete key at the "Directory List" header.  
To delete a line item from the Directory List, select the line item you want to delete and press  
the 3 Delete key.  
6
7
To cancel a delete function, press the r or the s Scroll keys.  
To add a new entry to the list, press the 3 Save key at the "Directory" header screen and perform  
step 6.  
or  
Press the 3 Save key at a line item and press the 3 Directory key again to perform step 6.  
Enter a phone number, name, and line number and press the 3 Save key after each field entry.  
8
9
To save an entry to a programmable key for speeddialing , press the 3 Save key and enter the line  
number at the "Save to?" prompt that is already configured for speeddialing at a programmable key.  
10  
11  
12  
To edit an entry, use the 3 key for each field you are editing. Press the 3 Save key to move to each  
field.  
To dial a displayed entry from the Directory List, pick up the handset, press the d /f handsfree key,  
or press a line key.  
To exit the Directory List, press the 3 Directory key again.  
For the 55i, 57i, and 57i CT:  
1
2
Press the Directory key on the phone to enter the Directory List.  
Use the r and s to scroll through the line items in the Directory List.  
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IP Phone Administrator Guide  
Operational Features  
IP Phone UI  
Step Action  
3
To delete all entries in the Directory list, press the DeleteList softkey at the "Directory List" header.  
To delete a line item from the Directory List, select the line item you want to delete and press the  
Delete softkey.  
4
5
To cancel a delete function, press the r or the s Scroll keys.  
To add a new entry to the list, press the Add New softkey at the "Directory List" header screen and  
perform step 7.  
or  
Press the Add New softkey at a line item and perform step 7.  
6
Enter a phone number, name, and line number and press the 3 Save softkey after each field entry.  
Note: The 55i, 57i, and 57i CT allows up to 200 directory entries.  
7
For the 57i CT:  
Press the Public/Private softkeys to toggle between making the new entry public or private.  
Note: The entry is set to Private by default. If the entry is made Public, the entry is sent to the  
handsets. A 57i CT accepts a maximum of 50 entries with the public attribute.  
8
To edit an entry, use the Change softkey.  
A screen displays allowing you to edit the name, phone number, and line number, as well as the  
public/private setting.  
9
To dial a displayed entry from the Directory List, pick up the handset, press the d /f handsfree key,  
or press the Dial softkey.  
10  
To exit the Directory List, press the Quit softkey.  
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Operational IP Phone Features  
Operational Features  
Downloading from the Server to the IP Phone  
You can use the configuration files to download the Directory List from the  
configuration server to the IP phone..  
Note: You must use TFTP to download the Directory List.  
Configuration Files  
For specific parameters you can set in the configuration files for downloading the Directory List, see  
Appendix A, the section, “Directory Settings” on page A-68.  
Downloading from the IP Phone to the Server  
You can use the Aastra Web UI to download the Directory List from the IP phone  
to the configuration server.  
Note: You must use TFTP to download the Directory List.  
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IP Phone Administrator Guide  
Operational Features  
Use the following procedure to configure the download.  
Aastra Web UI  
1
Click on Operation->Directory.  
2
In the Directory List field, click on  
.
A “File Download” message displays.  
3
4
Click  
.
Enter the location on your computer where you want to download the Directory List and click  
.
The directorylist.csv file downloads to your computer.  
5
Use a spreadsheet application to open and view the Directory List.  
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Operational IP Phone Features  
Operational Features  
Voicemail (55i, 57i, and 57i CT only)  
The Voicemail feature on the 55i, 57i and 57i CT IP phones allow you to  
configure lines with phone numbers so the phone can dial out to connect to a  
voicemail server. You associcate the Voicemail numbers with the phone numbers  
configured on each line (1 - 9 lines).  
For each assigned Voicemail number, there can be a minimum of 0 or a maximum  
of 1 Voicemail access phone number.  
The Voicemail list displays a list of phone numbers assigned to the 55i, 57i, and  
57i CT that have registered voicemail accounts associated with them.  
Note: The Voicemail list does not display the voicemail access number.  
The phone displays up to 99 voicemails for an account even if the number of  
voicemails exceeds the limit.  
Registered account numbers/URIs that exceed the length of the screen, either with  
or without the voicemail icon and the message count, are truncated with an ellipse  
character at the end of the number/URI string.  
The end of the Voicemail list displays the number of new voicemail messages (if  
any exist).  
Configuring Voicemail (55i, 57i, and 57i CT only)  
You configure Voicemail in the configuration files to dial a specific number to  
access an existing voicemail account. The user then follows the voicemail  
instructions for listening to voicemails.  
Note: The phone must have a registered voicemail account from a server  
for this feature to be enabled. When no registered voicemail accounts are  
registered to the phone, the display shows "List Empty".  
To configure the Voicemail feature on the 57i/57i CT, you must enter the  
following parameter in the configuration files:  
sip lineN vmail:  
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You can enter up to 9 Voicemail numbers associated with each of the 9 lines on the  
phone.  
For example:  
sip line1 vmail: *97  
sip line2 vmail: *95  
Note: In the above example, the user would dial *97 to access the  
voicemail account for line 1, and *95 to access the voicemail account for  
line 2.  
Use the following procedure to configure voicemail using the configuration files.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Voicemail  
Settings” on page A-67.  
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Operational IP Phone Features  
Operational Features  
Using Voicemail (57i57i CT only)  
Use the following procedure to access and use voicemail.  
IP Phone UI  
Step Action  
For the 57i/57i CT:  
1
2
3
4
Press x  
on the phone to display the Services menu.  
From the Services menu, select "Voicemail".  
Use the r and s to scroll through the line items in the Voicemail List.  
When you have selected a line item, press the d /f handsfree key, 4 Scroll Right key, or press a  
line softkey to make an outgoing call using the voicemail access phone number associated with the  
line for which the voicemail account is registered.  
From a selected item in the Voicemail list, you can also lift the handset (go offhook) to make an  
outgoing call using the voicemail access phone number.  
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Operational Features  
XML Customized Services  
Extensible Markup Language (XML) is a markup language much like HTML.  
HTML was designed to display data and to focus on how data looks. XML was  
designed to describe data and to focus on what data is.  
The following are characteristics of XML:  
XML tags are not predefined. You must define your own tags.  
XML uses a Document Type Definition (DTD) or an XML Schema to  
describe the data.  
XML with a DTD or XML Schema is designed to be self-descriptive  
XML is a W3C Standard Recommendation  
Creating Customized XML Services on the IP Phones  
The XML application for the IP phones allows users to create custom services  
they can use via the phone’s keyboard and display. These services include things  
like weather and traffic reports, contact information, company info, stock quotes,  
or custom call scripts.  
The IP phone XML application supports the following proprietary objects that  
allow for the customization of the IP phone’s display.  
XML Object  
Description  
AastraIPPhoneTextMenu  
(for Menu screens)  
Creates a numerical list of menu items on  
the IP phones.  
AastraIPPhoneTextScreen  
(for Text screens)  
Creates a screen of text that wraps  
appropriately.  
AastraIPPhoneFormattedTextScreen  
(for Text screens)  
Creates a formatted screen of text  
(specifies text alignment, text size, text  
static or scrolling)  
AastraIPPhoneInputScreen  
(for User Input screens)  
Creates screens for which the user can  
input text where applicable.  
AastraIPPhoneInputScreen Time  
and Date Attributes  
(for User Input screens)  
Allows you to specify US ( (HH:MM:SS am/  
pm and MM/DD/YYYY) or International  
(HH:MM:SS and DD/MM/YYYY) time/date  
formats for an XML user input screen.  
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Operational Features  
XML Object  
Description  
AastraIPPhoneDirectory  
(for Directory List screen)  
Creates an online Directory List that a user  
can browse in real-time.  
AastraIPPhoneStatus  
(for Idle screen)  
Creates a screen that displays status  
messages when applicable.  
AastraIPPhoneExecute  
(for executing XML commands)  
Allows the phone to excecute commands  
(such as “reset” or “NoOp”) using XML .  
AastraIPPhoneConfiguration  
(for pushing a configuration to the phone)  
Allows the server to push a configuration to  
the phone.(See page 120 for more  
information).  
AastraIPPhoneImageScreen  
(Standard Bitmap Image)  
Creates a display with a single bitmap  
image according to alignment, height, and  
width specifications.  
AastraIPPhoneImageMenu  
(Menu Image)  
Creates a display with a bitmap image as a  
menu. Menu selections are linked to keypad  
keys (0-9, *, #).  
AastraIPPhoneTextMenu (Icon Menu)  
(Icon Menu Image)  
Creates a display that has a small icon  
before each item in the menu.  
For a description and implementation of each XML object, see Appendix G,  
“Creating an XML Application.”  
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You can also use the following attributes/options with the XML objects to further  
customize your XML applications:  
Attribute/Option  
Beep  
Description/Usage  
Valid Values  
Enables or disables a BEEP option to yes | no  
indicate a status on the phone.  
Default = no  
Use with:  
Note: This value is  
XML object (See Appendix G)  
Configuration files (See page 119)  
Aastra Web UI (See page 119)  
case sensitive.  
xml status scroll delay (config files)  
Allows you to set the time delay, in  
1 to 25  
Status Scroll Delay (seconds) (Web UI) seconds, between the scrolling of each Default = 5  
status message on the phone.  
Use with:  
Configuration files (See page 120)  
Aastra Web UI (See page 120)  
Timeout  
LockIn  
Specifies a timeout value for the LCD  
screen display.  
0, 30, 45, 60  
Default =45  
Use with:  
XML object (See Appendix G)  
Specifies whether or not the  
information on the LCD screen stays  
displayed when other events occur  
(such as pressing buttons on the  
keypad).  
yes | no  
Default = no  
Use with:  
XML object (See Appendix G)  
CancelAction  
Specifies a URI that the phone  
executes a GET on when the user  
presses the default CANCEL key.  
Fully qualified URI  
For example:  
cancelAction=  
http://  
Use with:  
XML object (See Appendix G)  
10.50.10.117/  
ft.xml  
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Operational IP Phone Features  
Operational Features  
Enabling/Disabling a Beep for Status Message Displays  
You can enable or disable a BEEP option using the Status Message object  
(AastraIPPhoneStatus), the configuration files, or the Aastra Web UI.  
Note: For enabling/disabling a status message beep using the Status  
Message object, see Appendix G, Creating an XML Application.”  
When the phone receives a status message, the BEEP notifies the user that the  
message is displaying.  
You can use the following to enable/disable a status message beep:  
AastraIPPhoneStatus object (via XML object; see Appendix G)  
xml beep notification (via configuration files)  
XML Beep Support (via the Aastra Web UI)  
Enabling the beep is an indication to the phone to sound a beep when it receives  
an AastraIPPhoneStatus object. If you disable the beep, or no  
AastraIPPhoneStatus object appears in the status message, then the default  
behavior is no beep is heard when the object arrives to the phone.  
The value set in the configuration files and Aastra Web UI override the attribute  
you specify for the AastraIPPhoneStatus object.  
For example, if the AastraIPPhoneStatus object has the attribute of Beep=”yes”,  
and you uncheck (disable) the “XML Beep Support” in the Aastra Web UI, the  
phone does not beep when it receives an AastraIPPhoneStatus object.  
Setting the BEEP option in the configuration files and the Aastra Web UI applies  
to the phone immediately.  
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Operational Features  
Scroll Delay Option for Status Messages  
The IP phones support a scroll delay option that allows you to set the time delay,  
in seconds, between the scrolling of each status message on the phone. The default  
time is 5 seconds for each message to display before scrolling to the next message.  
You can configure this option via the configuration files or the Aastra Web UI.  
You can use the following to set the scroll delay for status messages:  
xml status scroll delay (via the configuration files)  
Status Scroll Delay (seconds) (via the Aastra Web UI)  
Changes apply to the phone immediately.  
XML Configuration Push from the Server  
The IP phones provide an XML feature that allows you to make configuration  
changes to the phone that take affect immediately, without having to reboot the  
phone. This feature involves creating XML scripts that push the changed  
configuration parameter(s) from the server to the IP phones.  
You can use the AastraIPPhoneConfiguration object in the XML scripts to  
change configuration parameters or configure new parameters. However, since the  
IP phone does not save new parameters created in XML scripts to the local.cfg  
file, when the phone reboots, it does not save the new parameters on the phone. In  
order for the phone to apply new configuration parameters, you have to enter the  
parameters via the user interfaces (Telephone User Interface, Web User Interface,  
or configuration files), or reapply the new parameters using the XML scripts after  
every boot.  
XML scripts on the server. See Appendix G, Creating an XML Application” for  
more information about XML configuration scripts and dynamic configuration  
parameters.  
For more information about creating XML configuration scripts and for XML  
script examples, see Appendix G, Creating an XML Application”.  
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Operational Features  
Configuring the Phone to use XML  
You can configure the phone to request the XML objects you create by  
configuring specific parameters via the configuration files or the Aastra Web UI.  
Users can access XML applications via softkeys configured on the IP phones.  
The phone performs an HTTP GET on the URI configured in the Aastra Web UI  
or configuation files.  
You configure the following parameters for object requests:  
xml application URI  
xml application title  
The xml application URI is the application you are loading into the IP phone.  
The xml application title is the name of the XML application that displays on the  
Services menu in the IP Phone UI (as option #4).  
XML Push Requests  
In addition to initiating a request to an XML application from a softkey, an HTTP  
server can push an XML object to the phone via HTTP Post. When the phone sees  
a PUSH request containing an XML object, it tries to authenticate the request. It  
does so by checking the IP address or host name of the requesting host against a  
list of trusted hosts (or domain names) configured via the Aastra Web UI  
called xml application post list). If the request is authenticated, the XML object  
is handled by the IP phone accordingly, and displays the information to the screen.  
Note: The HTTP Post must contain HTTP packets that have an "xml"  
line in the message body. For more information about adding "xml" lines  
in HTTP packets, see Appendix G, Creating an XML Application.”.  
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Example Configuration of XML application  
The following example shows the parameters you enter in the configuration files  
to configure an XML application:  
xml application URI: http://172.16.96.63/aastra/internet.php  
xml application title: Aastra Telecom  
xml application post list: 10.50.10.53, dhcp10-53.ana.aastra.com  
Configuring for XML on the IP Phone  
After creating an XML application, an administrator can configure the IP phone to  
use the application using the configuration files or the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “XML Settings”  
on page A-71.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
For the 57i/57i CT:  
1
Click on Operation->Softkeys and XML.  
2
3
4
5
6
Select a key from keys 1 through 20.  
In the "Type" field, select XML from the list box.  
In the "Label" field, enter a label that displays on the IP phone for the softkey. For example, "XML".  
In the "Value" field, enter the IP address or qualified domain name of the XML application.  
In the "XML Application URI" field, enter the HTTP server path or qualified domain name of the XML  
application you want to load to the IP phone. For example, you could enter an XML application called  
"http://172.16.96.63/aastra/internet.php" in the applicable field.  
7
In the "XML Application Title" field, enter the name of the XML application that you want to display  
on the IP phone Services Menu. In the illustration above, the XML Application Title is "Aastra  
Telecom".  
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Aastra Web UI  
8
9
Click  
to save your changes.  
The XML application is applied to the IP phone immediately.  
When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain  
name server is required.  
Click on Advanced Settings->Configuration Server.  
10  
11  
In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or  
domain name server. You can enter multiple IP address and/or domain name servers (separated by  
commas). In the example in Step 8, the illustration shows a host IP address of "10.50.10.53,  
10.50.10.54" in the applicable field.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
12  
13  
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and push the HTTP Server List.  
Note: No posting is performed if a session times out.  
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Operational Features  
Aastra Web UI  
For the 53i  
1
Click on Operation->Programmable Keys.  
53i Screen  
2
3
4
5
For the 53i, select a key from keys 3 through 6.  
In the "Hard Key" field, select XML from the list box.  
In the "Value" field, enter the IP address or qualified domain name of the XML application.  
Click  
to save your changes.  
The XML application is applied to the IP phone immediately.  
When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain  
name server is required.  
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Aastra Web UI  
6
Click on Advanced Settings->Configuration Server..  
7
8
In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or  
domain name server. You can enter multiple IP address and/or domain name servers (separated by  
commas). In the example in Step 6, the illustration shows a host IP address of "10.50.10.53,  
10.50.10.54" in the applicable field.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
9
Click on Operation->Reset.  
10  
In the "Restart Phone" field click  
to restart the IP phone and push the HTTP Server List.  
Note: No posting is performed if a session times out.  
Using the XML Customized Service  
After you create, save, and configure the IP phone with an XML application, the  
customized service is ready for you to use.  
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Operational Features  
Use the following procedure to use the XML feature on the IP phone.  
IP Phone UI  
Step Action  
For the 55i/57i/57i CT:  
1
2
3
Press the Services key on the phone to display the Services menu.  
Select "Custom Features".  
Use the r and s to scroll through the line items in a menu-driven and directory "Custom  
Features" screen.  
Message services display to the screen after selecting the "Custom Features" option.  
For user input services, follow the prompts as appropriate.  
4
To exit from the "Custom Features" screen, press Exit.  
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IP Phone UI  
Step Action  
For the 53i:  
1
Press the programmable key configured on the phone for XML..  
A "Custom Features" screen displays.  
2
3
Use the r and s to scroll through the customized features.  
For menu and directory services, select a service to display the information for that customized  
service.  
Message services display to the screen after pressing the programmable key.  
For user input services, follow the prompts as appropriate.  
4
To exit from the "Custom Features" screen, press the XML programmable key again.  
XML Action URIs  
The IP phones have a feature that allows an administrator to specify a uniform  
resource identifier (URI) that triggers a GET when certain events occur. The IP  
phone events that support this feature are:  
Startup  
Successful registration  
Incoming call  
Outgoing call  
Offhook  
Onhook  
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The following table identifies the configurable action URI parameters in the  
configuration files and the Aastra Web UI. This table also identifies the variables  
that apply to specific parameters.  
Configuration File Aastra Web UI Parameters at  
Applicable Variables  
Parameters  
Advanced Settings->Action URI  
action uri startup  
Startup  
-
action uri registered  
Successful Registration  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
action uri incoming  
Incoming Call  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$SIPUSERNAME$$  
$$INCOMINGNAME$$  
action uri outgoing  
Outgoing Call  
$$REMOTENUMBER$$  
$$SIPUSERNAME$$  
action uri offhook  
action uri onhook  
Offhook  
Onhook  
-
-
How it works  
When a startup, successful registration, incoming call, outgoing call,  
offhook, or onhook call event occurs on the phone, the phone checks to see if  
the event has an action URI configured. If the phones finds a URI configured, any  
variables configured (in the form $$VARIABLENAME$$) are replaced with the  
value of the appropriate variable. After all of the variables are bound, the phone  
executes a GET on the URI. The Action URI binds all variables and is not  
dependant on the state of the phone.  
For example, if you enter the following string for the action uri outgoing  
parameter:  
action uri outgoing: http://10.50.10.140/  
outgoing.pl?number=$$REMOTENUMBER$$  
and you dial out the number 5551212, the phone executes a GET on:  
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http://10.50.10.140/outgoing.pl?number=5551212  
Note: If the phone can’t find the Action URI you specify, it returns a  
“NULL” response. For example,  
http://10.50.10.140/outgoing.pl?number=  
You can configure this feature via the configuration files or the Aastra Web UI.  
Configuring XML Action URIs  
Use the following procedures to configure XML Action URIs using the  
configuration files or the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Action URI  
Settings” on page A-74.  
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Operational Features  
Aastra Web UI  
1
Click on Advanced Settings->Action URI.  
2
3
Enter an XML URI for a startup event in the “Startup” field. For example:  
http://10.50.10.140/startup  
This parameter pecifies the URI for which the phone executes a GET on when a startup event  
occurs.  
Enter an XML URI for a successful registration in the “Successful Registration” field. For example:  
http://10.50.10.14/registered.php?auth name=$$SIPAUTHNAME$$  
This parameter pecifies the URI for which the phone executes a GET on when a successful  
registration event occurs.  
Note: For a successful registration event, you can use the following variables in the URI:  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
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Aastra Web UI  
4
Enter an XML URI for an incoming call event in the “Incoming Call” field. For example:  
http://10.50.10.140/incoming.php?number=$$REMOTENUMBER$$  
This parameter pecifies the URI for which the phone executes a GET on when an incoming call event  
occurs.  
Note: For an incoming call event, you can use the following variables in the URI:  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$SIPUSERNAME$$  
$$INCOMINGNAME$$  
5
Enter an XML URI for an outgoing call event in the “Outgoing Call” field. For example:  
http://10.50.10.140/outgoing.php?number=$$REMOTENUMBER$$  
This parameter pecifies the URI for which the phone executes a GET on when an outgoing call event  
occurs.  
Note: For an outgoing call event, you can use the following variables in the URI:  
$$REMOTENUMBER$$  
$$SIPUSERNAME$$  
6
7
8
Enter an XML URI for an offhook event in the “Offhook” field. For example:  
http://10.50.10.140/offhook  
This parameter pecifies the URI for which the phone executes a GET on when an offhook event  
occurs.  
Enter an XML URI for an onhook event in the “Onhook” field. For example:  
http://10.50.10.140/onhook  
This parameter pecifies the URI for which the phone executes a GET on when an onhook event  
occurs.  
Click  
to save your changes.  
These changes take affect immediately.  
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XML Softkey URI  
In addition to specifying variables for the Action URIs, you can also specify  
variables in the XML softkey URIs that are bound when the key is pressed. These  
variables are the same as those used in the Action URIs.  
When an administrator enters an XML softkey URI either via the Aastra Web UI  
or the configuration files, they can specify the following variables:  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$INCOMINGNAME$$  
When the softkey is pressed, if the phone finds a URI configured with variables  
(in the form $$VARIABLENAME$$), they are replaced with the value of the  
appropriate variable. After all of the variables are bound, the softkey executes a  
GET on the URI.  
Example  
For example, if the administrator specifies an XML softkey with the value:  
http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$  
This softkey executes a GET on:  
http://10.50.10.140/script.pl?name=42512  
assuming that the sip username of the specific line is 42512.  
You can configure the XML softkey URI variables via the configuration files or  
the Aastra Web UI.  
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Configuring XML Softkey URIs  
configuration files or the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section,  
“Softkey/Programmable Key/Feature Key Parameters” on page A-108.  
Aastra Web UI  
For the 57i/57i CT:  
1
Click on Operation->Softkeys and XML.  
2
Select a key from keys 1 through 20.  
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Aastra Web UI  
3
4
In the "Type" field, select XML from the list box.  
In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example,  
"aastra".  
5
In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For  
example:  
http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$  
Note: You can use the following variables in the URI:  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$INCOMINGNAME$$  
6
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
For the 53i:  
1
Click on Operation->Programmable Keys.  
53i Screen  
2
3
4
On the 53i, select a key from keys 1 through 6.  
In the "Type" field, select XML from the list box.  
On the 53i, in the "Label" field, enter a label that displays on the IP phone for the XML softkey. For  
example, "aastra".  
5
In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For  
example:  
http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$  
Note: You can use the following variables in the URI:  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$INCOMINGNAME$$  
6
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
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Operational IP Phone Features  
Operational Features  
SIP Local Dial Plan  
A dial plan describes the number and pattern of digits that a user dials to reach a  
particular telephone number. Access codes, area codes, specialized codes, and  
combinations of the number of digits dialed are all part of a dial plan. For  
instance, the North American Public Switched Telephone Network (PSTN) uses a  
10-digit dial plan that includes a 3-digit area code and a 7-digit telephone number.  
Most PBXs support variable length dial plans that use 3 to 11 digits. Dial plans  
must comply with the telephone networks to which they connect. Only totally  
private voice networks that are not linked to the PSTN or to other PBXs can use  
any dial plan.  
The IP phones have local dial plan capacity. You configure the SIP Local Dial  
Plan using the Aastra Web UI or the configuration files.  
The IP phone SIP local dial plan available symbols are as follows:  
Symbol  
Description  
0, 1, 2, 3, 4, 5, 6, 7, 8, 9  
Digit symbol  
X
Match any digit symbol (wildcard)  
Other keypad symbol  
*, #, .  
|
Expression inclusive OR  
+
[]  
-
0 or more of the preceding digit symbol or [] expression  
Symbol inclusive OR  
Used only with [], represent a range of acceptable symbols;  
For example, [2-8]  
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IP Phone Administrator Guide  
Operational Features  
Dial Plan Example  
An example of a SIP Local Dial Plan is:  
[01]XXX|[2-8]XXXX|91XXXXXX  
XXXX|X+.|*XX  
The dial plan in the above example can accept any 4-digit dial strings that begin  
with a '0' or '1', any 5-digit dial strings that begin with a '2' up to '8', any 12-digit  
dial strings that begin with '91', any non-empty digit string that ends with a '.' or  
any 2-digit code that begins with a '*'.  
Prefix Dialing  
The IP phones support a prefix dialing feature for outgoing calls.  
You can manually dial a number or dial a number from a list. The phone  
automatically maps the pre-configured prepended digit in the configuration, to the  
outgoing number. When a match is found, the prepended digits are added to the  
beginning of the dial string and the call is dialed.  
Note: The prepend digits are also added if the dialing times-out on a  
partial match.  
You can enable this feature by adding a prepend digit(s) to the end of the Local  
Dial Plan parameter string in the configuration files or the Aastra Web UI at  
Basic Settings->Preferences->General.  
For example, if you add a prepend map of “[2-9]XXXXXXXXX,91”, the IP  
phone adds the digits “91” to any 10-digit number beginning with any digit from 2  
to 9 that is dialed out. Other examples of prepend mappings are:  
1X+#,9 (Prepends 9 to any digit string beginning with “1” and terminated  
with “#”.)  
6XXX,579 (Prepends “579” to any 4-digit string starting with “6”.)  
[4-6]XXXXXX,78 (Prepends “78” to any 7-digit string starting with “4”, “5”, or “6”.)  
Note: You can configure a local dial plan via the configuration files or  
the Aastra Web UI.  
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Operational IP Phone Features  
Operational Features  
Example  
If you enter the following dial string for a local dial plan:  
sip dial plan: 1+#,9  
where “9” is the prepended digit, and you dial the following number:  
15551212  
the IP phone automatically adds the “9” digit to the beginning of the dialed  
number before the number is forwarded as 915551212.  
Note: You can configure a local dial plan via the configuration files or  
the Aastra Web UI.  
SIP Dial Plan Terminator  
The IP phone allows the configuration of a dial plan terminator. When you  
configure the IP phone to use a dial plan terminator or timeout (such as the pound  
symbol (#)) the phone waits 4 or 5 seconds after you pick up the handset or press  
a key to make a call.  
You can configure the dial plan terminator using Aastra Web UI or the  
configuration files.  
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IP Phone Administrator Guide  
Operational Features  
Configuring the SIP Local Dial Plan  
Use the following procedures to configure the SIP Local Dial Plan using the  
configuration files or the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial  
Plan Settings” on page A-37.  
Aastra Web UI  
1
Click on Basic Settings->Preferences.  
2
3
4
In the "Local Dial Plan" field, enter a valid local dial plan (up to 127 alphanumeric characters) for the  
IP phone. Default is X+#|XX+*. Enter prepended digits as required.  
Enable the "Send Dial Plan Terminator" field by checking the check box. (Disable this field by  
unchecking the box). Default is disabled.  
In the "Digit Timeout (in seconds)" field, enter a timeout value. This is the length of time the phone  
waits before dialing. Default is 4 seconds.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
5
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
6
7
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the dial plan to the IP  
phone.  
Optional for all models:  
In addition to configuring the dial plan and dial plan terminator above, you can also configure names  
that are displayed on the idle screen rather than the user name and phone number, respectively.  
8
a
b
c
In the "Idle Display Name 1" field, enter a name that displays on the IP phone when the phone is  
idle.  
In the "Idle Display Name 2" field, enter another name that displays on the IP phone when the  
phone is idle.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
d
e
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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IP Phone Administrator Guide  
Operational Features  
Incoming/Outgoing Intercom with Auto-Answer  
The Intercom feature allows you to press the configured Intercom button on the IP  
phone and then enter the number you want to call to initiate an intercom call.  
Intercom calls can be controlled either locally (phone-side) or by the SIP server  
(server-side).  
Note: Auto-answer and intercom are applicable to all IP phone models.  
Outgoing intercom settings are applicable to the (55i, 57i, and 57i CT  
only.) A user can only set the incoming intercom settings on the IP phone.  
An administrator can set both the incoming and outgoing intercom  
settings.  
Auto-Answer  
The auto-answer feature on the IP phone allows you to enable or disable  
automatic answering for an Intercom call. If “Auto-Answer” is enabled, the phone  
automatically answers an incoming intercom call. If “Play Warning Tone” is also  
enabled, the phone plays a tone to alert the user before answering the intercom  
call. If “Auto-Answer” is disabled, the phone rejects the incoming intercom call  
and sends a busy signal to the caller.  
Outgoing Intercom Calls (55i, 57i and 57i CT only)  
On outgoing intercom calls, an available unused line is found when the Icom  
button is pressed. Since this line has no configuration, the phone applies an  
existing configuration ("Outgoing Intercom Settings", Line, default is Line 1) to  
this line in preparation for placing the intercom call. For example, an outgoing  
intercom call can use the configuration of line 1 but places the actual intercom call  
using line 9.  
A phone-side Intercom call indicates the phone is responsible for telling the  
recipient that an intercom call is being placed, while a server-side intercom call  
means the SIP server is responsible for informing the recipient. Server-side calls  
require additional configuration of a prefix code. After pressing the Icom button  
and entering the number to call, the phone automatically adds the prefix to the  
called number and sends the outgoing call via the server.  
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Operational IP Phone Features  
Operational Features  
Incoming Intercom Calls  
On incoming intercom calls, you can enable (turn ON) or disable (turn OFF) the  
microphone on the IP phone. You can also enable or disable “Auto-Answer” and  
“Play Warning Tone” for incoming intercom calls. By default, auto-answer, the  
microphone, and playing a warning tone are all enabled for incoming intercom  
calls.  
Configuring Intercom Calls and Auto-Answer  
You can configure the Intercom feature and auto-answer using the configuration  
files or the Aastra Web UI.  
Note: An administrator can configure the incoming and outgoing  
Intercom feature. A user can configure the incoming Intercom feature  
only.  
Use the following procedures to configure Intercom calls and auto-answer on the  
IP phone.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Intercom and  
Auto-Answer Settings” on page A-98.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
Outgoing intercom settings (55i, 57i anc 57i CT only):  
1
Click on Basic Settings->Preferences->Outgoing Intercom Settings.  
2
3
Select an Intercom type for outgoing Intercom calls from the Type list box.  
Valid values are Phone-Side, Server-Side, Off. Default is Off.  
If Server-Side is selected, enter a prefix to add to the phone number in the "Prefix Code" field.  
Note: For Sylantro servers, enter *96.  
4
5
If Phone-Side or Server-Side is selected, select a line from the Line list box for which you want the IP  
phone to use as its configuration on the Intercom call.  
Note: The IP phone uses the configuration from the line you select from this list box. The call itself is  
made using the first available line at the time of the call.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
6
7
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
Incoming intercom settings:  
1
Click on Basic Settings->Preferences->Incoming Intercom Settings.  
2
The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the  
IP phone for answering Intercom calls. To disable this field, uncheck the box.\  
Note: If the Auto-Answer field is not checked (disabled), the phone rejects the incoming intercom call  
and sends a busy signal to the caller.  
3
4
5
The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for  
Intercom calls made by the originating caller. To disable this field, uncheck the box.  
The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone plays a  
warning tone when it receives in incoming intercom call. To disable this field, uncheck the box.  
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
6
7
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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IP Phone Administrator Guide  
Operational Features  
Audio Transmit and Receive Gain Adjustments  
The audio gain properties for the IP phone handset, headset, and speakerphone is  
adjusted to reduce side-tone and echo on the local and far-end equipment. You can  
adjust these settings from -10 db to +10 db to best suit your comfort level and  
deployment environment by using the following parameters in the configuration  
files:  
headset tx gain  
headset sidetone gain  
handset tx gain  
handset sidetone gain  
handsfree tx gain  
audio mode  
The default setting for these parameters is 0 (zero).  
Note: Aastra Telecom recommends you leave the default of 0 (zero) as  
the settings for these parameters.  
The following table describes each parameter.  
Parameter  
Description  
Headset tx gain  
The increased (+db) or decreased (-db) amount of signal transmitted from  
the headset microphone to t he far-end party.  
Headset sidetone gain  
Handset tx gain  
The increased (+db) or decreased (-db) amount of sidetone signal from the  
headset microphone to the headset speaker.  
The increased (+db) or decreased (-db) amount of signal transmitted from  
the handset microphone to the far-end party.  
Handset sidetone gain  
The increased (+db) or decreased (-db) amount of sidetone signal from the  
handset microphone to the handset speaker.  
(continued)  
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Operational IP Phone Features  
Operational Features  
Parameter  
Description  
Handsfree tx gain  
The increased (+db) or decreased (-db) amount of signal transmitted from  
the base microphone to the far-end party.  
Audio mode  
Allows you to configure how the d/f key (handsfree key) works. Audio  
mode has 4 options:  
0 (Speaker) - Calls can be made or received using the handset or  
handsfree speakerphone and can be switched between the two modes by  
pressing the d /fkey. When on speaker, you can return to using the  
handset by placing the handset on the cradle and picking it up again.  
1 (Headset) - Calls can be made or received using the headset. Calls can  
be switched between the headset and handset by pressing the d /fkey.  
2 (Speaker/Headset) - Incoming calls are sent to the speakerphone . By  
pressing the d /fkey, you can switch between the handsfree  
speakerphone, the headset, and the handset.  
3 (Headset/Speaker) - Incoming calls are sent to the headset. By pressing  
the d /fkey, you can switch between the headset, the handsfree  
speakerphone, and the handset.  
Configuring Audio Transmit and Receive Gain Adjustments  
You can configure the audio transmit and gain adjustments using the configuration  
files only.  
Use the following procedure to configure this feature.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Audio Transmit  
and Receive Gain Adjustment Settings” on page A-101.  
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IP Phone Administrator Guide  
Operational Features  
Ring Tones and Tone Sets  
You can configure ring tones and ring tone sets on the IP phones.  
Ring Tones  
There are several distinct ring tones a user or administrator can select from to set  
on the IP phones. You can enable/disable these ring tones on a global basis or on a  
per-line basis.  
The following table identifies the valid settings and default values for eac h type  
of configuration method.  
Ring Tone Settings Table  
Configuration Method  
Valid Values  
Default Value  
Configuration Files  
Global:  
Global:  
0 (Tone1)  
1 (Tone 2)  
2 (Tone 3)  
3 (Tone 4)  
4 (Tone 5)  
5 (Silent)  
0 (tone 1)  
Per-Line:  
-1 (global)  
0 (Tone1)  
1 (Tone 2)  
2 (Tone 3)  
3 (Tone 4)  
4 (Tone 5)  
5 (Silent)  
Per-Line:  
-1 (global)  
IP Phone UI  
Global:  
Tone 1  
Tone 2  
Tone 3  
Tone 4  
Tone 5  
Global:  
Tone 1  
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Operational IP Phone Features  
Operational Features  
Configuration Method  
Valid Values  
Default Value  
Aastra Web UI  
Global:  
Tone 1  
Tone 2  
Tone 3  
Tone 4  
Tone 5  
Silent  
Global:  
Tone 1  
Per-Line:  
Global  
Tone 1  
Tone 2  
Tone 3  
Tone 4  
Tone 5  
Silent  
Per-Line:  
Global  
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IP Phone Administrator Guide  
Operational Features  
Ring Tone Sets  
In addition to ring tones, you can configure ring tone sets on a global-basis on the  
IP phones. Ring tone sets consist of tones customized for a specific country. The  
ring tone sets you can configure on the IP phones are:  
US (Default - also used in Canada)  
United Kingdom  
Italy  
Germany  
France  
Europe (generic tones)  
Australia  
When you configure the country's tone set, the country-specific tone is heard on  
the phone for the following:  
- dial tone  
- secondary dial tone  
- ring tone  
- busy tone  
- congestion tones  
- call waiting tone  
- ring cadence pattern  
You configure ring tones and tone sets using the Aastra Web UI, IP Phone UI, or  
configuration files. However, when using the IP phone UI, you can set global  
configuration only.  
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Operational IP Phone Features  
Operational Features  
Configuring Ring Tones and Tone Sets  
Use the following procedures to configure ring tones and tone sets on the IP  
phones.  
Configuration Files  
For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section,  
“Ring Tone and Tone Set Global Settings” on page A-77 or “Ring Tone Per-Line Settings” on page A-78.  
IP Phone UI  
Step Action  
For global configuration only:  
1
2
3
4
Press  
on the phone to enter the Options List.  
Select Tones.  
Select Set Ring Tone.  
Select the type of ring tone (Tone 1 through Tone 5, or Silent).  
For 53i:  
Press Set.  
For 55i/57i/57i CT:  
Press Done.  
5
6
Select Tone Set.  
Select the country for which you want to apply the tone set.  
Valid values are Australia, Europe, France, Germany, Italy, UK, and US. Default is US.  
For 53i:  
Press Set.  
For 55i/57i/57i CT:  
Press Done.  
The ring tone and tone set you select is immediately applied to the IP phone.  
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IP Phone Administrator Guide  
Operational Features  
Aastra Web UI  
1
Click on Basic Settings->Preferences.  
For global configuration:  
2
3
In the "Ring Tones" section, select a country from the "Tone Set" field.  
Select a value from the "Global Ring Tone" field.  
Note: See the “Ring Tone Settings Table” on page 5-148 for valid values.  
For per-line configuration:  
4
5
In the "Ring Tone" section, select a line for which you want to set ring tone.  
Select a value from the "LineN" field.  
Note: See the “Ring Tone Settings Table” on page 5-148 for valid values.  
6
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
7
8
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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Operational IP Phone Features  
Operational Features  
Priority Alerting  
Priority alerting on the IP phones is a feature that allows incoming calls to trigger  
pre-defined ringing or call waiting alert tones.  
You can enable or disable priority alerting on the IP phone for the Asterisk,  
Broadworks, and Sylantro servers using the configuration files and the Aastra  
Web UI. Configuration of priority alerting is on a global-basis only.  
How Priority Alerting Works  
When the IP phone detects an incoming call, the phone firmware inspects the  
INVITE request in the IP packet for an "Alert-Info" header.  
If it contains an "Alert-Info" header, the firmware strips out the URL and keyword  
parameter and maps it to the appropriate Bellcore tone.  
If there is no keyword parameter in the "Alert-Info" header, or the INVITE  
message contains no "Alert-Info" header, then the IP phone firmware uses the  
Bellcore standard ring tone.  
Asterisk/Broadworks Servers  
The ring tone keywords that can display in the "Alert-Info" header for an Asterisk  
and Broadworks server are:  
Asterisk/Broadworks Sesrver  
Ring Tone Keywords  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
When the ring tone keywords appear in an "Alert-Info" header from an Asterisk or  
Broadworks server, the IP phone maps the keywords to the default ring tone  
patterns.  
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IP Phone Administrator Guide  
Operational Features  
Sylantro Servers  
The ring tone keywords that can display in the "Alert-Info" header for a Sylantro  
server are:  
Sylantro Sesrver  
Ring Tone Keywords  
alert-acd (auto call distribution)  
alert-community-1  
alert-community-2  
alert-community-3  
alert-community-4  
alert-emergency  
alert-external  
alert-group  
alert-internal  
alert-priority  
When the ring tone keywords appear in an "Alert-Info" header from a Sylantro  
server, the keyword is mapped to the ring tone pattern based on the configuration  
you set in the Aastra Web UI or the configuration files.  
Ring Tone Patterns  
In IP Telephony, different ringing patterns have different frequencies and  
cadences. Ring cadence is the ringing pattern heard by the called party, before  
they pick up the call.  
On the IP phones, if you enable priority alerting when using an Asterisk or  
Broadworks server, the IP phone uses the following Bellcore-specified tones by  
default:  
Ring Tone Pattern (Asterisk/Broadworks Servers)  
Call Criteria  
Bellcore Tones  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
internal calls  
external calls  
calls with contact list  
calls with specific time frames  
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Operational IP Phone Features  
Operational Features  
If you enable priority alerting when using a Sylantro server, you can specify the  
Bellcore tone to be used for the following configurable criteria:  
Ring Tone Pattern (Sylantro Servers)  
Call criteria  
Bellcore tones for each call criteria  
alert-acd (auto call distribution)  
alert-community-1  
alert-community-2  
alert-community-3  
alert-community-4  
alert-emergency  
alert-external  
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
alert-group  
alert-internal  
alert-priority  
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IP Phone Administrator Guide  
Operational Features  
The following table identifies the different Bellcore ring tone patterns and  
cadences.  
Minimum  
Duration  
(ms)  
Nominal  
Duration  
(ms)  
Maximum  
Duration  
(ms)  
Pattern  
Bellcore Tone  
(Standard)  
ID  
Pattern  
Cadence  
1
Ringing  
Silent  
2s On  
4s Off  
1800  
3600  
2000  
4000  
2200  
4400  
Bellcore-dr2  
2
3
Ringing  
Silent  
Long  
630  
315  
800  
400  
1025  
525  
Ringing  
Silent  
Long  
Long  
630  
3475  
800  
4000  
1025  
4400  
Bellcore-dr3  
Ringing  
Silent  
Short  
315  
145  
400  
200  
525  
525  
Ringing  
Silent  
Short  
315  
145  
400  
200  
525  
525  
Ringing  
Silent  
Long  
Short  
630  
2975  
800  
4000  
1025  
4400  
Bellcore-dr4  
Bellcore-dr5  
4
Ringing  
Silent  
200  
145  
300  
200  
525  
525  
Ringing  
Silent  
Long  
Short  
800  
145  
1000  
200  
1100  
525  
Ringing  
Silent  
200  
2975  
300  
4000  
525  
4400  
5
Ringing  
450  
500  
550  
Note: If the "Do Not Disturb" (DND) or the "Call Forward" (CFWD)  
feature is enabled on the server-side, and the user is still waiting for a call,  
the "Bellcore-dr5" is a ring splash tone that reminds the user that these are  
enabled.  
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Operational IP Phone Features  
Operational Features  
Call Waiting Tones  
Call Waiting is a feature that tells you if a new caller is trying to contact you when  
you are already on the phone.  
A discreet tone alerts you to the new caller, so you can answer your second  
incoming call by putting your first caller on hold.  
The IP phones use the following Bellcore-specified call waiting tones.  
Minimum  
Duration  
(ms)  
Nominal  
Duration  
(ms)  
Maximum  
Duration  
(ms)  
Bellcore  
Call-Waiting Tone  
Pattern  
ID  
Pattern  
CallWaitingTone 1  
1
2
Tone On  
270  
300  
330  
Bellcore-dr2  
CallWaitingTone2  
Tone On  
Tone Off  
90  
90  
100  
100  
110  
110  
Bellcore-dr3  
CallWaitingTone3  
3
4
Tone On  
Tone Off  
90  
90  
100  
100  
110  
110  
Tone On  
Tone Off  
Tone On  
Tone Off  
90  
90  
90  
90  
100  
100  
100  
100  
110  
110  
110  
110  
Bellcore-dr4  
CallWaitingTone4  
Tone On  
Tone Off  
270  
90  
300  
100  
330  
110  
default Bellcore tones indicated in the table Ring Tone Pattern (Asterisk/  
Broadworks Servers) on page 154.  
For Sylantro servers, call waiting tones are specified by the Bellcore tones you  
configure in the Aastra Web UI or the configuration files. See the table Ring Tone  
Pattern (Sylantro Servers) on page 155.  
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Operational Features  
Configuring Priority Alerting  
Use the following procedures to configure priority alerting on the IP phones.  
Configuration Files  
For specific parameters you can set in the configuration files for priority alerting, see Appendix A, the  
section, “Priority Alert Settings” on page A-80.  
Aastra Web UI  
1
Click on Basic Settings->Preferences.  
2
In the "Priority Alerting Settings" section, enable the "Enable Priority Alerting" field by checking the  
check box. (Disable this field by unchecking the box).  
For Sylantro Servers:  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
3
Select a ring tone pattern for each of the following fields:  
Group  
Internal  
External  
Emergency  
Priority  
auto call distribution  
community-1  
community-2  
community-3  
community-4  
4
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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Operational Features  
Stuttered Dial Tone  
You can enable or disable the playing of a stuttered dial tone when there is a  
message waiting on the IP phone.  
You can configure this feature using the configuration files and the Aastra Web  
UI.  
Configuring Stuttered Dial Tone  
Configuration Files  
For specific parameters you can set in the configuration files for enabling/disabling stuttered dial tone, see  
Appendix A, the section, “Stuttered Dial Tone Setting” on page A-79.  
Aastra Web UI  
1
Click on Basic Settings->Preferences->General.  
2
Stuttered dial tone is enabled by default.  
If required, disable the "Stuttered Dial Tone" field by unchecking the check box.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
3
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
4
5
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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Operational Features  
Call Waiting Tone  
You can enable or disable the playing of a call waiting tone when a caller is on an  
active call and a new call comes into the phone.  
You can configure this feature using the configuration files and the Aastra Web  
UI.  
Configuring Call Waiting Tone  
Use the folllowing procedures to configure a call waiting tone on the IP phones.  
Configuration Files  
For specific parameters you can set in the configuration files for enabling/disabling a call waiting tone, see  
Appendix A, the section, “Call Waiting Tone Setting” on page A-79.  
Aastra Web UI  
1
Click on Basic Settings->Preferences->General.  
2
A call waiting tone is enabled by default. If required, disable the "Play Call Waiting Tone" field by  
unchecking the check box.  
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Operational Features  
Aastra Web UI  
3
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
4
5
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
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Operational Features  
Language  
The IP phones support several different languages. You can have the IP phone UI  
and the Aastra Web UI display in a specific language as required. When you set  
the language to use, all of the display screens (menus, services, options,  
configuration parameters, etc.) display in that language. The IP phones support  
the following languages:  
English (default)  
French  
Spanish  
German (not applicable to 57i CT cordless handset)  
Italian (not applicable to 57i CT cordless handset)  
Loading Language Packs  
You make languages available to use on the phone by loading language packs  
from the configuration server to the local <mac>.cfg configuration file. You can  
use the configuration files or the Aastra Web UI to perform the download. Each  
language pack consists of the IP Phone UI and Aastra Web UI translated in a  
specific language.  
Loading Language Packs via the Configuration File (<mac>.cfg)  
Using the configuration files, you specify a language pack to load in the following  
format:  
or  
lang_<ISO 639>.txt  
where <ISO 639> is the language code specified in Standard ISO 639  
(see Appendix A, the section, Language Codes (from Standard ISO 639) on  
page A-88) and <ISO 3166> is the country code specified in Standard ISO 3166  
(see Country Codes (from Standard ISO 3166) on page A-88).  
The <ISO 3166> attribute is optional.  
Note: Adding/changing language packs can only be done at bootup of the  
IP phone. The default language (English) cannot be changed or removed.  
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Operational IP Phone Features  
Operational Features  
Example  
The following is an example of the parameters you would enter in the  
<mac>.cfg file to load a French, Italian, German, and Spanish language  
pack to the IP phone.  
language 1: lang_fr-ca.txt  
language 2: lang_it.txt  
language 3: lang_de.txt  
language 4: lang_es.txt  
The above entries in the <mac>.cfg file tells the phone which language  
packs to load. When the language pack(s) have loaded, you must then use  
the IP phone. You must use the Aastra Web UI to specify the language to  
use in the Web UI.  
For more information about specifying the language to use, see the section,  
“Specifying the Language to Use” on page 5-167.  
For more information about language codes and country codes, see  
Appendix A, the section, “Language Pack Settings” on page A-87.  
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IP Phone Administrator Guide  
Operational Features  
Loading Language Packs via the Aastra Web UI  
Using the Aastra Web UI, you can specify a language pack to load using the  
parameters at Basic Settings->Preferences->Language Settings.  
You use the following fields in the Aastra Web UI to specify which langauge  
packs to load:  
Once the language pack is loaded to the phone, it is available for selection from  
either the configuration files, the IP Phone UI or the Aastra Web UI.  
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Operational IP Phone Features  
Operational Features  
Specifying the Language to Use  
Once the language pack(s) have loaded, you must then specify which language to  
use on the phone. After the phone has booted up, you can specify which  
language(s) to use. You can use the configuration files and the IP Phone UI to  
specify the language for the IP Phone UI. You can use the Aastra Web UI to  
specify the files for the Aastra Web UI.  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Language  
Settings” on page A-86 and “Language Pack Settings” on page A-87.  
Notes:  
1.  
If you specify the language to use on the phone via the  
configuration files, you must reboot the phone for the changes to take  
affect.  
2.  
All languages may not be available for selection. The available  
languages are dependant on the language packs currently loaded to the IP  
phone.  
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IP Phone Administrator Guide  
Operational Features  
IP Phone UI  
Step Action  
1
2
3
Press  
on the phone to enter the Options List.  
Select Language.  
Select English (English), Francais (French), Espanol (Spanish), Deutsch (German), or Italiano  
(Italian).  
Notes:  
1. Valid values for the 57i CT are English, French, and Spanish only.  
2. All languages may not be available for selection. The available languages are dependant on the  
language packs currently loaded to the IP phone. English is the default language and cannot be  
changed or removed. For more information about loading language packs, see “Loading Language  
Packs” on page 5-164.  
4
Press  
Press  
to set the language on the phone.  
to exit the Options List.  
1
The change is dynamic. The IP phone UI displays all menu items in the language you chose.  
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Operational IP Phone Features  
Operational Features  
Aastra Web UI  
1
Click on Basic Settings->Preferences->Language Settings.  
Loading the Lanaguage Pack  
2
In the “Language N” fields, enter the file name of the language pack you want to use to display a  
specific language in the Aastra Web UI. For example, you could enter the following in the  
“Language 1”, “Language 2”, “Language 3”, and “Language 4” fields to display the Aastra Web UI in  
French, Spanish, German, and Italian:  
lang_fr-ca.txt  
lang_es.txt  
lang_de.txt  
lang_it.txt  
Note: You must have the language pack(s) already loaded to your phone in order to use them. For  
more information about loading language packs, see “Loading Language Packs” on page 5-164.  
For more information about language codes and country codes, see Appendix A, the section,  
“Language Pack Settings” on page A-87.  
3
Click  
to save your changes.  
You must restart your IP phone for the changes to take affect.  
4
5
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
Specifying the Language to Use in the Aastra Web UI  
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Operational Features  
Aastra Web UI  
6
7
8
After restarting your phone, log back in using the Aastra Web UI.  
Click on Basic Settings->Preferences->Language Settings.  
In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone  
supports the following languages:  
English (default)  
French  
Spanish  
German  
Italian  
Notes:  
1. Valid values for the 57i CT are English, French, and Spanish only.  
2. All languages may not be available for selection. The available languages are dependant on the  
language packs currently loaded to the IP phone. English is the default language and cannot be  
changed or removed.  
9
Click  
to save your changes.  
The change is dynamic. The Aastra Web UI displays all screens in the language you chose.  
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Chapter 6  
Advanced IP Phone  
Operational Features  
About this chapter  
Introduction  
The IP phones have advanced operational features you can configure using the  
configuration files and/or the Aastra Web UI.  
This chapter describes each of these features and provides procedures for  
configuring each feature.  
Topics  
Topic  
Page  
Advanced Operational Features  
page 6-2  
page 6-3  
page 6-5  
page 6-6  
page 6-7  
page 6-8  
page 6-9  
MAC Address/Line Number in REGISTER Messages  
SIP Message Sequence for Blind Transfer  
Update Caller ID During a Call  
Boot Sequence Recovery Mode  
Auto-discovery Using mDNS  
Single Call Restriction (57i CT only)  
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IP Phone Administrator Guide  
Advanced Operational Features  
Advanced Operational Features  
This section provides the following information about advanced features of the IP  
phones:  
Feature  
Description  
MAC Address/Line Number in REGISTER Allows you to enable or disable the sending of the MAC  
Messages  
address and line number from the IP phone to the call  
server, in a REGISTER message.  
SIP Message Sequence for Blind Transfer Allows you to enable or disable the phone to use the Blind  
Transfer method available in software prior to release 1.4.  
Update Caller ID During a Call  
Boot Sequence Recovery Mode  
Auto-Discovery Using mDNS  
Allows you to enable or disable the updating of the Caller ID  
information during a call.  
Allows you to enable or disable Web recovery mode and set  
the maximum boot count on the IP phone.  
The IP phones automatically perform an auto-discovery of all  
servers on a network using mDNS. When the IP phone  
discovers a TFTP server, it is automatically configured by  
that TFTP server.  
Single Call Restriction (57i CT only)  
Allows you to enable or disable a single call restriction  
between the 57i CT base unit and a call server.  
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Advanced IP Phone Operational Features  
Advanced Operational Features  
MAC Address/Line Number in REGISTER Messages  
The IP phones can send the MAC address and line number in the REGISTER  
packets making it easier for the call server when a user configures the phones via  
the Aastra Web UI or the IP Phone UI. The following two configurable headers  
send this information to the call server:  
Aastra-Mac: <mac address>  
Aastra-Line: <line number>  
The MAC address is sent in uppercase hex numbers, for example,  
00085D03C792. The line number is a number between 1 and 9.  
The following parameters allow you to enable/disable the sending of MAC  
address and line number to the call server:  
sip send mac  
sip send line  
These parameters are disabled by default. The parameters are configurable via the  
configuration files or the Aastra Web UI.  
Configuring the MAC address/Line Number in REGISTER Message  
Configuration Files  
For specific parameters you can set in the configuration files for enabling/disabling MAC address and line  
number, see Appendix A, the section, “Advanced Operational Parameters” on page A-134.  
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IP Phone Administrator Guide  
Advanced Operational Features  
.
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Global SIP->Advanced SIP Setting.  
2
3
4
Enable the "Send MAC Address in REGISTER Message" field by checking the check box.  
(Disable this field by unchecking the box).  
Enable the "Send Line Number in REGISTER Message" field by checking the check box.  
(Disable this field by unchecking the box).  
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
5
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Advanced IP Phone Operational Features  
Advanced Operational Features  
SIP Message Sequence for Blind Transfer  
The SIP message sequence for Blind Transfer avoids the transfer target having  
two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the  
transfer target (if it was in a ringing state) after sending a REFER to the transferee  
to complete the transfer. In the 1.4 and later releases, the CANCEL is now sent  
before the REFER message.  
The following parameter allows the system administrator to force the phone to use  
the Blind Transfer method available in software versions prior to 1.4:  
sip cancel after blind transfer  
This parameter is configurable via the configuration files only.  
Configuration Files  
For the specific parameter you can set in the configuration files for enabling/disabling the blind transfer  
method, see Appendix A, the section, “Blind Transfer Setting.” on page A-135.  
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IP Phone Administrator Guide  
Advanced Operational Features  
Update Caller ID During a Call  
It is possible for a proxy or call server to update the Caller ID information that  
displays on the phone during a call, by modifying the SIP Contact header in the  
200 OK message and/or in a re-INVITE message. The phone displays the  
updated name and number information contained within the Contact header.  
The following parameter allows the system administrator to enable or disable this  
feature:  
sip update callerid:  
This parameter is configurable via the configuration files only.  
Configuring Update Caller ID During a Call  
Configuration Files  
For the specific parameter you can set in the configuration files for enabling/disabling the update of caller ID  
during a call, see Appendix A, the section, “Update Caller ID Setting.” on page A-136.  
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Advanced IP Phone Operational Features  
Advanced Operational Features  
Boot Sequence Recovery Mode  
You can force the IP phone into recovery mode by pressing the 1 and # keys  
during boot up when the logo displays. This feature is enabled by default on the IP  
phone.  
You can disable this feature using the following parameter in the configuration  
files:  
force web recovery mode disabled  
Valid values for this parameter are 0 (false) and 1 (true). Default is 0 (false).  
A boot counter increments after each faulty boot. When the counter reaches a  
predetermined value, it forces Web recovery mode. The counter is reset to zero  
upon a successful boot.  
The predetermined value is set using the following parameter in the configuration  
files:  
max boot count  
A zero (0) value disables this feature. The default value is 10.  
You can configure the boot sequence recovery mode parameters using the  
configuration files only.  
Configuration Files  
For the specific parameters you can set in the configuration files for boot sequence recovery mode, see  
Appendix A, the section, “Boot Sequence Recovery Mode.” on page A-136.  
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IP Phone Administrator Guide  
Advanced Operational Features  
Auto-discovery Using mDNS  
The IP phones can perform an auto-discovery of all servers on a network using  
mDNS. When the IP phone discovers a TFTP server, it is automatically  
configured by that TFTP server.  
An unconfigured phone (phone right out of the box) added to a network, attempts  
to auto-discover a configuration server on the network without any end-user  
intervention. When it receives DHCP option 66 (TFTP server), it automatically  
gets configured by the TFTP server.  
An already configured phone (either previously configured by auto-discovery or  
manually configured) added to a network, uses its predefined configuration to  
boot up.  
Notes:  
1. Configuration parameters received via DHCP do not constitute  
configuration information, with the exception of a TFTP server.  
Therefore, you can plug a phone into a DHCP environment, still use the  
auto-discovery process, and still allow the use of the TFTP server  
parameter to set the configuration server.  
2. DHCP option 66 (TFTP server details) overrides the mDNS phase of  
the auto-discovery. Therefore, the DHCP option takes priority and the  
remaining process of auto-discovery continues.  
3. As the phone performs auto-discovery, all servers in the network  
(including the TFTP server), display in the phone window. However, only  
the server configured for TFTP automatically configures the phone.  
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Advanced IP Phone Operational Features  
Advanced Operational Features  
Single Call Restriction (57i CT only)  
On the 57i CT, an administrator can enable or disable a single call restriction  
between the 57i CT base unit and a call server.  
When this feature is enabled (set to 1), you can make separate active calls from  
the 57i CT base unit and from the cordless handset. If this feature is disabled (set  
to 0), only one call can be active at a time either from the base unit or from the  
handset. When this feature is disabled, and you make an active call on either the  
base unit or the handset, any other attempt to make an active call is put on hold.  
Also, when this feature is disabled, more than one call can negotiate complex  
audio codecs since only a single call is decoding audio at a time.  
You can configure this feature via the configuration files or the Aastra Web UI.  
Configuration Files  
For the specific parameters you can set in the configuration files for single call restriction on the 57i CT, see  
Appendix A, the section, “Single Call Restriction” on page A-137.  
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IP Phone Administrator Guide  
Advanced Operational Features  
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Global SIP->RTP Settings.  
2
3
Enable the "Two Call Support" field by checking the check box.  
(Disable this field by unchecking the box).  
Click  
to save your settings.  
Note: The session prompts you to restart the IP phone to apply the configuration settings.  
Select Operation->Reset and click ..  
4
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Chapter 7  
Encryption and the IP Phone  
About this chapter  
Introduction  
This chapter provides information about encryption on the IP phones and provides  
methods an administrator can use to store encryped files to a server.  
Topics  
Topic  
Page  
Encryption and the IP Phone  
page 7-2  
page 7-2  
page 7-3  
Configuration File Encryption Method  
Procedure to Encrypt/Decrypt Configuration Files  
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Encryption and the IP Phone  
Encryption and the IP Phone  
An encryption feature for the IP phone allows Service Providers the capability of  
storing encrypted files on their server to protect against unauthorized access and  
tampering of sensitive information (i.e., user accounts, login passwords,  
registration information). Service Providers also have the capability of locking a  
phone to use a specific server-provided configuration only.  
Configuration File Encryption Method  
Only a System Administrator can encrypt/decrypt the configurations files for an  
IP Phone.  
System Administrators use a password distribution scheme to manually  
pre-configure or automatically configure the phones to use the encrypted  
configuration with a unique key.  
From a Microsoft Windows command line, the System Administrator uses an  
Aastra-supplied encryption tool called "anacrypt.exe".  
Note: Aastra also supplies encryption tools to support Linux platforms  
(anacrypt.linux) and Solaris platforms (anacrypt.sunos) if required.  
This tool processes the plain text <mac>.cfg and aastra.cfg files and creates  
triple-DES encyrpted versions called <mac>.tuz and aastra.tuz. Encryption is  
performed using a secret password that is chosen by the administrator.  
The encryption tool is also used to create an additional encrypted tag file called  
security.tuz, which controls the decryption process on the IP phones. If  
security.tuz is present on the TFTP/FTP/HTTP server, the IP phones download it  
and use it locally to decrypt the configuration information from the aastra.tuz and  
<mac>.tuz files. Because only the encrypted versions of the configuration files  
need to be stored on the server, no plain-text configuration or passwords are sent  
across the network, thereby ensuring security of the configuration data.  
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Encryption and the IP Phone  
Encryption and the IP Phone  
To make changes to the configuration files, the System Administrator must  
decrypt the files, make the changes, and re-encrypt the files. The encrypted files  
must then be downloaded to the IP phones again.  
Note: If the use of encrypted configuration files is enabled (via  
security.tuz or pre-provisioned on the IP phone) the aastra.cfg and  
<mac>.cfg files are ignored, and only the encrypted equivalent files  
aastra.tuz and <mac>.tuz are read.  
Procedure to Encrypt/Decrypt Configuration Files  
To encrypt the IP phone configuration files:  
1. Open a command line window application (i.e., DOS window).  
2. At the prompt, enter anacrypt.exe and press <Return>.  
C:\> anacrypt.exe -h  
Provides encryption and decryption of the configuration files used for the family  
of Aastra IP phones, using 56bit triple-DES and site-specific keys.  
Copyright (c) 2005, Aastra Technologies, Ltd.  
Copyright (c) 1999, Philip J. Erdelsky  
Usage:  
anacrypt infile.{cfg|tuz} [-o outfile] [-p password] [-h]  
[-v] Display version number  
[-h] Display program help text  
[-o [device:][path]] Writes output file on specific device or path  
[-p password] Password used to generate the cryptographic key  
Restrictions:  
Infile extension determines operation, .cfg=plaintext to be encrypted,  
.tuz=ciphertext to be decrypted. Outfile extension is opposite of input.  
Filenames may optionally include any non-wildcard subset of [device:][\path\].  
If -p is omitted, user is prompted to interactively enter the password.  
Note: 3DES does not validate decryption, incorrect password produces garbage. For  
site-specific keyfile security.cfg the plaintext must match password.  
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IP Phone Administrator Guide  
Encryption and the IP Phone  
Examples  
The following examples illustrate the use of the anacrypt.exe file.  
Example 1  
Encrypt aastra.cfg into aastra.tuz using password 1234abcd:  
C:\> anacrypt aastra.cfg -p 1234abcd  
Example 2  
Decrypt aastra.tuz into aastra.cfg prompting user for password:  
C:\> anacrypt aastra.tuz  
Example 3  
Decrypt mac.tuz using password 1234abcd, display plaintext on console:  
C:\> anacrypt aastra.tuz -o CON: -p 1234abcd  
Example 4  
Encrypt a site-specific keyfile prompting user for password and write the  
encrypted file directly into the TFTP server root directory:  
C:\> anacrypt security.cfg -o d:\tftp\root  
Example 5  
Encrypt all config files in C:\data using password 1234abcd and write the  
encrypted files directly into the TFTP server root directory:  
C:\> FOR %a IN (C:\data\*.cfg) DO "anacrypt %a -o  
d:\tftp\root -p 1234abcd"  
Example 6  
Decrypt all config files in the TFTP root directory using password 1234abcd and  
write the resulting plaintext into the Windows temporary directory:  
C:\> FOR %a IN (d:\tftp\root\*.tuz) DO "anacrypt %a -o  
%TEMP% -p 1234abcd"  
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Encryption and the IP Phone  
Encryption and the IP Phone  
Example 7  
Use the "-v" variable to display version number.  
C:\> anacrypt -v  
The encryption tag format supported by this anacrypt is: Tuzo v1.3 rev1  
The corresponding IP phone firmware build is: 20051017  
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Chapter 8  
Firmware Upgrade  
About this chapter  
Introduction  
This chapter provides information about upgrading the IP phone firmware.  
Topics  
Topic  
Page  
Upgrading the Firmware  
page 8-2  
page 8-2  
page 8-4  
page 8-6  
Manual Firmware Update (TFTP only)  
Manual Firmware and Configuration File Update  
Automatic Update (auto-resync)  
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IP Phone Administrator Guide  
Upgrading the Firmware  
Upgrading the Firmware  
The IP phone uses a TFTP, FTP, or HTTP server (depending on the protocol  
configured on the IP phone) to download configuration files and firmware.  
The configuration server should be ready and be able to accept connections. For  
information on setting up the configuration server, see Chapter 1, the section,  
“Configuration Server Requirement” on page 1-6.  
You can download the firmware stored on the configuration server in one of three  
ways:  
Manual firmware update using the Aastra Web UI (TFTP only).  
Manual update of firmware and configuration files (by restarting the phone  
via the IP phone UI or the Aastra Web UI).  
Automatic update of firmware, configuration files, or both at a specific time  
in a 24-hour period (via the configuration files or the Aastra Web UI).  
Manual Firmware Update (TFTP only)  
Use the following procedure to activate a firmware download using TFTP.  
Warning: Do not reset or turn off the phone until the download is  
complete.  
Note: This procedure allows you to download the <phone model.st> file  
from a TFTP server even if your phone is configured to use HTTP or FTP.  
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Firmware Upgrade  
Upgrading the Firmware  
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Firmware Update.  
2
3
Enter the TFTP server IP address or qualified domain name in the "TFTP Server IP" field.  
Enter the firmware file name (<phone model>.st) that you want to download to your IP phone in the  
"File Name" field. For example, 53i.st.  
This file name must match the actual name of the firmware file residing on your configuration server.  
4
Click  
.
This starts the upgrade process. If the upgrade is successful the following message displays on the  
screen: "Firmware Upgrade Successful".  
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Upgrading the Firmware  
Manual Firmware and Configuration File Update  
Restarting the phone forces the phone to check for both firmware and  
configuration files stored on the configuration server.  
Warning: Do not reset or turn off the phone until the download is  
complete.  
IP Phone UI  
Step Action  
1
For 53i:  
Press Ion the phone to enter the Options List.  
For 55i/57i/57i CT:  
Press  
on the phone to enter the Options List.  
2
3
4
Select Phone Status.  
Select Restart Phone.  
For 53i:  
Press # to restart the phone.  
For 55i/57i/57i CT:  
Press Restart to restart the phone.  
The firmware and configuration files download from the configuration server  
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Firmware Upgrade  
Upgrading the Firmware  
Aastra Web UI  
Step Action  
1
Click on Operation->Reset.  
2
3
Click  
.
Click OK at the confirmation prompt.  
The firmware and configuration files download from the configuration server.  
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IP Phone Administrator Guide  
Upgrading the Firmware  
Automatic Update (auto-resync)  
The auto-resync feature on the IP phones allows an administrator to enable the  
phone to be updated automatically once a day at a specific time in a 24-hour  
period if the files on the server have changed. This feature works with TFTP, FTP,  
and HTTP servers. An administrator can enable this feature using the Aastra Web  
UI or using the configuration files (aastra.cfg and <mac>.cfg).  
Note: The automatic update feature works with both encrypted and plain  
text configuration files.  
When configuring via the Aastra Web UI, the administrator sets the following  
parameters:  
Mode Time  
The Mode parameter determines the type of update that the IP phone performs:  
configuration file only, firmware only, or both.  
The Time parameter sets the period of time for which the IP phone is  
automatically updated.  
When configuring via the configuration files, the following parameters must be  
set:  
auto-resync mode  
auto-resync time  
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Firmware Upgrade  
Upgrading the Firmware  
Configuring Automatic Update  
Use the following procedures to configure automatic update of the IP phone  
firmware, configuration files, or both.  
Notes:  
1. If a user is accessing the Aastra Web UI, they are not informed of an  
auto-reboot.  
2. Any changes made using the Aastra Web UI or the IP phone UI are  
not overwritten by an auto-resync update. Auto-resync affects the  
configuration files only. However, the settings in the Aastra Web UI take  
precedence over the IP phone UI and the configuration files.  
3. If the IP phone is in use (not idle) at the time of the resync check, the  
reboot occurs when the phone becomes idle.  
4. The resync time is based on the local time of the IP phone.  
5. Auto-Resync adds up to 15 minutes random time to the configured  
time. For example, if the auto resync time parameter is set to 02:00, the  
event takes place any time between 02:00 and 02:15. This prevents  
several phones from accessing the server at the exact same time.  
Configuration Files  
For specific parameters you can set in the configuration files for automatic update, see Appendix A, the  
section, “Configuration Server Settings” on page A-11.  
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IP Phone Administrator Guide  
Upgrading the Firmware  
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Configuration Server->Auto-Resync.  
2
3
4
Select the auto-resync mode from the Mode field.  
Valid values are None, Configuration Files, Firmware, Both. Default is None.  
Select the time from the Time (24-hour) field that you want the update to take place.  
Valid values are 00:00 to 23:30 (in 30 minute increments).  
Click  
to save your settings.  
These changes are not dynamic.  
You must restart your IP phone for the changes to take affect.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone and apply the update.  
The update performs automatically at the time you designated.  
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Firmware Upgrade  
Upgrading the Firmware  
Reference  
For more information about setting automatic update on the IP phone, see the  
"auto resync mode" and "auto resync time" parameters, see Appendix A, the  
section, “Configuration Server Settings” on page A-11.  
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Troubleshooting  
About this chapter  
Chapter 9  
Troubleshooting  
About this chapter  
Introduction  
This chapter describes tasks that a system administrator can perform on the IP  
phones for troubleshooting purposes. It also includes answers to questions you  
may have while using the IP phones.  
Topics  
Topic  
Page  
Troubleshooting  
page 9-2  
page 9-8  
page 9-8  
page 9-9  
page 9-9  
page 9-10  
Troubleshooting Solutions  
Why is my phone not receiving the TFTP IP address from the DHCP  
Server?  
How do I restart the IP phone?  
page 9-11  
page 9-13  
page 9-16  
How do I set the IP phone to factory default?  
How to reset a user’s password?  
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IP Phone Administrator Guide  
Troubleshooting  
Troubleshooting  
This section describes tasks that a system administrator can perform on the IP  
phones for troubleshooting purposes. Using the Aastra Web UI, a system  
administrator can:  
Assign an IP address and IP port in which to save log files  
Filter the logs according to severity that get reported to log files  
Save the current local configuration file to a specified location  
Save the current server configuration file to a specified location  
Show task and stack status  
Aastra Technical Support can then use the information gathered to perform  
troubleshooting tasks.  
Log Settings  
Using the configuration files or the Aastra Web UI, you can specify the location  
for which to save files for troubleshooting purposes.  
In the configuration files, you use the following parameters to configure log  
settings:  
log ip - The IP address for which to save log files for troubleshooting  
purposes.  
log port - The IP port to use to save log files for troubleshooting purposes.  
to this parameter via the Aastra Web UI require a reboot.)  
Reference  
For more information about the log setting configuration parameters, see  
Appendix A, the section, “Troubleshooting Parameters” on page A-138.  
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Troubleshooting  
Troubleshooting  
Module Settings  
The Aastra IP phones provide blog module support that allows enhanced severity  
filtering of log calls sent as blog output.  
The blog, as used on the IP phones, is a an online debugging tool that can be  
frequently updated and intended for technical support analyzation. Blogs are  
defined by their format: a series of entries posted to a single page in  
reverse-chronological order. The blogs are separated into modules which allow  
you to log specific information for analyzing.  
The blog modules on the IP phone are as follows:  
Line Manager information (LINMGR)  
User Interface (UI) related (UI)  
Miscellaneous (MISC)  
Call control SIP stack (SIP)  
Display drivers (DIS)  
Delayed storage (DSTORE)  
Endpoint module (EPT)  
Indicator module (IND)  
Keyboard module (KBD)  
Network module (NET)  
Provisioning module (PROVIS)  
Realtime Transport module (RTPT)  
Sound module (SND)  
Profiler module (PROF)  
For the blog module to perform, each module requires a Debug Level value which  
is a bit mask of each log level (each log level sets a bit in the number).  
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IP Phone Administrator Guide  
Troubleshooting  
You can set Module debug levels using the configuration files or the Aastra  
Web UI.  
Note: When setting the debug level values using the Aastra Web UI, you  
must convert to decimal when entering the number.  
Support Information  
You can save the local and/or server configuration files of the IP phone to the  
location specified in the "Log Settings" section.  
Performing this task allows Aastra Technical Support to view the current  
configuration of the IP phone and troubleshoot as necessary.  
In the “Support Information” section, you can:  
Get local.cfg  
Get server.cfg  
Show task and Stack Status  
Aastra Technical Support uses this support information for troubleshooting the IP  
phone when required.  
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Troubleshooting  
Troubleshooting  
Performing Troubleshooting Tasks  
Use the following procedure to perform troubleshooting on the IP phone via the  
Configuration Files  
For specific parameters you can set in the configuration files, see Appendix A, the section, “Troubleshooting  
Parameters” on page A-138.  
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IP Phone Administrator Guide  
Troubleshooting  
Aastra Web UI  
Step Action  
1
Click on Advanced Settings->Troubleshooting.  
To set log settings:  
2
3
In the "Log IP" field, enter the IP address of where you want log files to be stored.  
In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP"  
field. This port passes the information from the IP phone to the IP address location.  
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Troubleshooting  
Troubleshooting  
Aastra Web UI  
Step Action  
4
Click  
to save your settings.  
5
6
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
To set blog modules:  
7
8
Select a module for which you want to have log files created and sent to a blog.  
Enter a value (in decimal format) in the “Debug Level” field. For example, 65535.  
Note: You must enter the value in decimal format.  
9
Click  
to save your settings.  
10  
11  
Click on Operation->Reset.  
In the "Restart Phone" field click  
to restart the IP phone.  
To perform support tasks:  
12  
13  
14  
To store the local configuration file to the specified location, click on  
local.cfg" field.  
in the "Get  
in the  
To store the server configuration file to the specified location, click on  
"Get server.cfg" field.  
To display task and stack status information to the screen, click on  
in the "Show Task  
and Stack Status" field.  
Note: The local and server configuration file information and the task and stack status information is  
for use by Aastra Technical Support for troubleshooting purposes.  
Reference  
For information that describes solutions to most common problems using the IP  
phones, see the next section, “Troubleshooting Solutions” on page 9-8.  
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IP Phone Administrator Guide  
Troubleshooting Solutions  
Troubleshooting Solutions  
Description  
This section describes solutions to some most common problems that can occur  
while using the IP phones.  
Why does my phone display “Application missing”?  
If you have experienced networking issues while the phone was downloading the  
application from the TFTP server, it is possible that the phone can no longer  
retrieve the required firmware file. In the event that the phone is no longer able to  
communicate with the TFTP server in its attempt to re-download the firmware and  
the phone cannot locate the application locally, the message "Application  
missing" displays.  
The phone also displays the following: “Recovery web-client at: <IP Address>”.  
The IP Address displayed is the IP address of the phone. If the phone is unable to  
receive an IP from the DHCP server or has lost its record of its static IP, the phone  
auto-assigns itself the default IP 192.168.0.50.  
To recover the firmware for your phone in this circumstance, please perform the  
following:  
1. Launch your web browser on your computer.  
Note: Your computer needs to be on the same network as your IP Phone.  
2. In the URL, type: “http://<IP Address>” (where IP Address is the IP Address  
displayed on the phone). Your browser launches the Aastra IP Phone  
Firmware Recovery page.  
3. Call Customer Support and request a <phone model>.st file.  
4. Copy the file to your TFTP server.  
5. Enter the <phone model>.st file that is ready for download.  
6. Enter the IP address or qualified domain name of the TFTP server.  
7. Press the Download Firmware button.  
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Troubleshooting  
Troubleshooting Solutions  
Please ensure that the TFTP server is running and accessible on the network. If the  
firmware file is correctly located on the running TFTP server, the phone will  
locate the file and reload the application onto the phone.  
Why does my phone display the “No Service” message?  
The phone displays the “No Service” message if the SIP settings have not been set  
up correctly.  
The Registrar server could be set to 0.0.0.0. A global value of 0.0.0.0 disables  
registration. However, the phone is still active and you can dial using  
username@ip address of the phone. The phone displays "No Service".  
If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1, line 2,  
etc.), then the register request is not sent, the "No Service" message does not  
display, and the message waiting indicator (MWI) does not come on.  
Check that the "Registrar Server" IP address in the Aastra Web UI at Advanced  
Settings->Global SIP is correct. Check the "sip registrar ip" parameter in the  
configuration files is correct.  
Why does my phone display "Bad Encrypted Config"?  
The IP phone displays "Bad Encrypted Config" because encrypted configuration  
files are enabled but the decryption process has failed. Specific cases where  
decryption fails are:  
Reason:  
The site-specific password in security.tuz does not match the password used to  
encrypt the <mac>.tuz or aastra.tuz files.  
Fix:  
Encrypt the .cfg files to .tuz using the correct password, or replace the security.tuz  
with the correct encrypted file.  
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IP Phone Administrator Guide  
Troubleshooting Solutions  
Reason:  
Neither of the <mac>.tuz and aastra.tuz files are present on the configuration  
server (TFTP/FTP/HTTP).  
Fix:  
Create the encrypted files using anacrypt.exe and copy them to the configuration  
server.  
Reason:  
The encrypted <mac>.tuz or aastra.tuz file is encrypted using a different version  
of anacrypt.exe than the phone firmware.  
Fix:  
Run "anacrypt.exe -v" and confirm that the correct version is reported, compared  
to the phone firmware version.  
Why is my phone not receiving the TFTP IP address from the DHCP  
Server?  
For DHCP to automatically populate the IP address or qualified domain name for  
the TFTP server, your DHCP server must support Option 66. Option 66 is  
responsible for forwarding the TFTP server IP address or domain name to the  
phone automatically. If your DHCP server does not support Option 66, you must  
manually enter the IP address or qualified domain name for the TFTP server into  
your IP phone configuration.  
For procedures on configuring the TFTP server using the IP phone UI and the  
Aastra Web UI, see Chapter 4, the section, “Configuring the Configuration Server  
Protocol” on page 4-13.  
For specific protocol parameters you can set in the configuration files, see  
Appendix A, the section, “Configuration Server Settings” on page A-11.  
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Troubleshooting  
Troubleshooting Solutions  
How do I restart the IP phone?  
IP Phone UI  
Step Action  
1
For 53i:  
Press Ion the phone to enter the Options List.  
For 55i/57i/57i CT:  
Press  
on the phone to enter the Options List.  
2
3
4
Select Phone Status.  
Select Restart Phone.  
For 53i:  
Press #=Confirm to restart the phone.  
For 55i/57i/57i CT:  
Press Restart to restart the phone.  
Note: To cancel without restarting the phone, press Cancel.  
Aastra Web UI  
Step Action  
1
Click on Operation->Reset.  
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IP Phone Administrator Guide  
Troubleshooting Solutions  
Aastra Web UI  
Step Action  
2
Click  
..  
3
Click OK at the confirmation prompt.  
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Troubleshooting  
Troubleshooting Solutions  
How do I set the IP phone to factory default?  
IP Phone UI  
Step Action  
1
For 53i:  
Press Ion the phone to enter the Options List.  
For 55i/57i/57i CT:  
Press  
on the phone to enter the Options List.  
2
3
Select Phone Status.  
For 53i:  
Select Restore Defaults.  
For 55i/57i/57i CT:  
Select Factory Default.  
To restore all factory defaults:  
4
Select All Defaults.  
This option restores all factory defaults, and removes any saved configuration and directory list files.  
5
For 53i:  
Press #=Confirm.  
For 55i/57i/57i CT:  
Press Default.  
Note: Press Cancel to cancel the operaiton.  
Press Restart to restart the phone.  
6
To restore the local configuration file factory defaults only:  
7
Select Config only to restore all factory defaults to the local configuration file.  
This option removes the configuration file that contains saved parameters set from the Aastra Web UI  
or the IP phone UI.  
8
For 53i:  
Press #=Confirm.  
For 55i/57i/57i CT:  
Press Default.  
Note: Press Cancel to cancel the operaiton.  
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IP Phone Administrator Guide  
Troubleshooting Solutions  
IP Phone UI  
Step Action  
9
For 53i:  
Press #=Confirm.  
For 55i/57i/57i CT:  
Press Default.  
Note: Press Cancel to cancel the operaiton.  
10  
Press Restart when the phone prompts you to restart the phone.  
Aastra Web UI  
Step Action  
1
Click on Operation->Reset.  
To restore all factory defaults:  
2
In the "Restore to Factory Defaults" field, click  
.
This restores all factory defaults, and removes any saved configuration and directory list files.  
Press to restart the phone.  
3
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Troubleshooting  
Troubleshooting Solutions  
Aastra Web UI  
Step Action  
To restore the local configuration file factory defaults only:  
4
In the "Remove Local Configuration Settings" field, click  
.
This restores all factory defaults to the local configuration file. It removes the configuration file that  
contains saved parameters set from the Aastra Web UI or the IP phone UI..  
5
Press  
to restart the phone.  
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IP Phone Administrator Guide  
Troubleshooting Solutions  
How to reset a user’s password?  
IP Phone UI  
Step Action  
1
For 53i:  
Press Ion the phone to enter the Options List.  
For 55i/57i/57i CT:  
Press  
on the phone to enter the Options List.  
2
3
4
5
6
Select User Password.  
Enter the current user password.  
Enter the new user password.  
Re-enter the new user password.  
Press Enter to save the new password.  
A message, "Password Changed" displays on the screen.  
Aastra Web UI  
Step Action  
1
Click on Operation->User Password.  
2
3
In the "Current Password" field, enter the current user password.  
In the "New Password" field, enter the new user password.  
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Troubleshooting  
Troubleshooting Solutions  
Aastra Web UI  
Step Action  
4
5
In the "Confirm Password" field, enter the new user password again.  
Click to save your changes.  
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Configuration Parameters  
About this appendix  
Appendix A  
Configuration Parameters  
About this appendix  
Introduction  
This appendix describes the parameters you can set in the configuration files for  
the IP phones. The configuration files include <mac.cfg> and config.cfg.  
Topic  
Page  
Setting Parameters in Configuration Files  
Operational, Basic, and Advanced Parameters  
Network Settings  
page A-4  
page A-5  
page A-5  
page A-8  
page A-10  
page A-11  
page A-18  
page A-20  
page A-22  
page A-24  
page A-27  
page A-28  
Password Settings  
Aastra Web UI Settings  
Configuration Server Settings  
Network Address Translation (NAT) Settings  
HTTPS Client and Server Settings  
UPnP Settings  
Virtual Local Area Network (VLAN) Settings  
Type of Service (ToS)/DSCP Settings  
Time Server Settings  
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IP Phone Administrator Guide  
About this appendix  
Topic  
Page  
Time and Date Settings  
SIP Local Dial Plan Settings  
SIP Basic, Global Settings  
page A-30  
page A-37  
page A-40  
page A-48  
page A-58  
page A-63  
page A-65  
page A-66  
page A-67  
page A-68  
page A-69  
page A-69  
page A-70  
page A-71  
page A-74  
page A-77  
page A-78  
page A-79  
page A-79  
page A-80  
page A-86  
page A-96  
page A-97  
page A-98  
page A-101  
page A-104  
page A-105  
page A-106  
page A-108  
page A-110  
page A-117  
SIP Basic, Per-Line Settings  
Advanced SIP Settings  
RTP, Codec, DTMF Global Settings  
DTMF Per-Line Settings  
Silence Suppression Settings  
Voicemail Settings  
Directory Settings  
Callers List Settings  
Call Forward Settings  
Missed Calls Indicator Settings  
XML Settings  
Action URI Settings  
Ring Tone and Tone Set Global Settings  
Ring Tone Per-Line Settings  
Stuttered Dial Tone Setting  
Call Waiting Tone Setting  
Priority Alert Settings  
Language Settings  
Suppress DTMF Playback Setting  
Display DTMF Digits Setting  
Intercom and Auto-Answer Settings  
Audio Transmit and Receive Gain Adjustment Settings  
Directed Call Pickup (BLF or XML Call Interception) Settings  
BLF Subscription Period Settings  
Hard Key Parameters  
Softkey/Programmable Key/Feature Key Parameters  
Softkey Settings for 55i, 57i, 57i CT  
Programmable Key Settings for 53i and 55i  
A-2  
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Configuration Parameters  
About this appendix  
Topic  
Page  
Top Softkey Settings for 57i and 57i CT  
Handset Feature Key Settings for the 57i CT  
Expansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT)  
Locking Softkeys and Programmable Keys  
Advanced Operational Parameters  
MAC Address/Line Number  
page A-121  
page A-126  
page A-128  
page A-131  
page A-134  
page A-134  
page A-135  
page A-136  
page A-136  
page A-137  
page A-138  
Blind Transfer Setting.  
Update Caller ID Setting.  
Boot Sequence Recovery Mode.  
Single Call Restriction  
Troubleshooting Parameters  
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IP Phone Administrator Guide  
Setting Parameters in Configuration Files  
Setting Parameters in Configuration Files  
You can set specific configuration parameters in the configuration files for  
configuring you IP phone. The aastra.cfg and <mac>.cfg files are stored on the  
server. The aastra.cfg file stores global IP phone configuration settings. The  
<mac>.cfg file stores configuration settings specific to the IP phone with that  
MAC address. When you restart the IP phone, these files are downloaded to the  
phone.  
If you make changes to the phone configuration, the changes are stored in a local  
configuration on the phone (not on the server).  
settings in the aastra.cfg file.  
Reference  
Hard Key Parameters on page A-106  
Softkey/Programmable Key/Feature Key Parameters on page A-108  
Advanced Operational Parameters on page A-134  
Troubleshooting Parameters on page A-138  
A-4  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Operational, Basic, and Advanced Parameters  
The following sections provide the configuration parameters you can configure on  
the IP phone. Each parameter table includes the name of the parameter, a  
description, the format, default value, range, and example. The table also provides  
the method for which the parameters can be configured (IP phone UI, Aastra Web  
UI, or configuration files).  
Network Settings  
Parameter –  
dhcp  
IP phone UI  
Aastra Web UI  
Options->Network Settings  
Advanced Settings->Network->  
Basic Network Settings  
DHCP  
Configuration Files  
aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Enabling DHCP will populate most of the network information. The DHCP  
server should serve the network information that the IP phone requires. If  
the IP phone is unable to get any required information then it should be  
entered manually. Parameters affected: ip. Use "0" to disable DHCP and  
"1" to enable DHCP.  
Format  
Integer  
1
Default Value  
Range  
0 or 1  
dhcp: 1  
Example  
Parameter –  
ip  
IP phone UI  
Aastra Web UI  
Options->Network Settings  
Advanced Settings->Network->  
Basic Network Settings  
Ip Address  
(in Web UI)  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Format  
This parameter assigns a static IP address to the IP phone device.  
IP address  
Default Value  
Range  
0.0.0.0  
Not Applicable  
ip: 192.168.0.25  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
subnet mask  
IP phone UI  
Aastra Web UI  
Options->Network Settings  
Advanced Settings->Network->  
Basic Network Settings  
Subnet Mask  
(in Web UI)  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Format  
Subnet mask defines the IP address range local to the IP phone.  
IP address  
Default Value  
Range  
255.255.255.0  
Not Applicable  
Example  
subnet mask: 255.255.255.224  
Parameter –  
default gateway  
IP phone UI  
Aastra Web UI  
Options->Network Settings  
Advanced Settings->Network->  
Basic Network Settings  
Gateway  
Configuration Files  
aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Format  
The IP address of the network’s gateway or default router IP address.  
IP address  
Default Value  
Range  
1.0.0.1  
Not Applicable  
default gateway: 192.168.0.1  
Example  
Parameter –  
dns1  
IP phone UI  
Aastra Web UI  
Options->Network Settings  
Advanced Settings->Network->  
Basic Network Settings  
Primary DNS  
(in Web UI)  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Primary domain name server IP address. For any of the IP address  
settings on the IP phone a domain name value can be entered instead of  
an IP address. With the help of the domain name servers the domain  
names for such parameters can then be resolved to their corresponding  
IP addresses.  
Format  
IP address  
Default Value  
Range  
0.0.0.0  
Not Applicable  
dns1: 192.168.0.5  
Example  
A-6  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
dns2  
IP phone UI  
Aastra Web UI  
Options->Network Settings  
Advanced Settings->Network->  
Basic Network Settings  
Secondary DNS  
(in Web UI)  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Format  
Secondary domain name servers’ IP address.  
IP address  
Default Value  
Range  
0.0.0.0  
Not Applicable  
dns2: 192.168.0.6  
Example  
Parameter –  
Aastra Web UI  
Advanced Settings->Network->  
ethernet port 0  
Basic Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Ethernet Port 0  
(in Web UI)  
Description  
The send (TX) and receive (RX) method to use on Ethernet port 0 to  
transmit and receive data over the LAN.  
Format  
Alphanumeric characters  
auto-negotiate  
Default Value  
Range  
auto-negotiate  
full-duplex, 10Mbps  
full-duplex, 100Mbps  
half-duplex, 10Mbps  
half-duplex, 100Mbps  
Example  
ethernet port 0: full-duplex, 10Mbps  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
ethernet port 1  
Aastra Web UI  
Advanced Settings->Network->  
Basic Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Ethernet Port 1  
(in Web UI)  
Description  
The send (TX) and receive (RX) method to use on Ethernet port 1 to  
transmit and receive data over the LAN.  
Format  
Alphanumeric characters  
auto-negotiate  
Default Value  
Range  
auto-negotiate  
full-duplex, 10Mbps  
full-duplex, 100Mbps  
half-duplex, 10Mbps  
half-duplex, 100Mbps  
Example  
ethernet port 1: full-duplex, 10Mbps  
Password Settings  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
admin password  
Description  
Format  
Allows you to set a new administrator password for the IP phone.  
Integer  
Default Value  
Range  
22222  
0 to 4294967295  
admin password: 1234567890  
Example  
Parameter –  
user password  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->User Password  
Operation->User Password  
aastra.cfg, <mac>.cfg  
Current Password  
(in Web UI)  
Description  
Format  
Allows you to set a new user password for the IP phone.  
Integer  
Default Value  
Range  
Default value is an empty string ““ (left blank)  
0 to 4294967295  
Example  
user password: 123  
A-8  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Emergency Dial Plan Settings  
Parameter –  
emergency dial plan  
Configuration Files  
Aastra Web UI  
aastra.cfg, <mac>.cfg  
Operation->Phone Lock  
Description  
Allows you to specify an emergency number to use on your IP phone so a  
caller can contact emergency services in the local area when required.  
The default emergency numbers on the IP phones is 911, 999, 112, and  
110.  
911 - A United States emergency number.  
999 - A United Kingdom emergency number.  
112 - An international emergency telephone number for GSM mobile  
phone networks. In all European Union countries it is also the  
emergency telephone number for both mobile and fixed-line  
telephones.  
110 - A police and/or fire emergency number in Asia, Europe, Middle  
East, and South America.  
Note: Contact your local phone service provider for available emergency  
numbers in your area.  
Format  
Integer  
Default Value  
Range  
911|999|112|110  
Up to 128 characters  
emergency dial plan: 911|999  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
options password enabled  
Description  
Enables or disables password protection of the Options key on the IP  
phone. If enabled, upon pressing the Options key, a user has to enter a  
password at the IP phone UI. If the password is entered correctly, the user  
is allowed to gain access to the Options Menu and no more password  
prompts display for other password protected screens. If the user fails to  
enter the correct password in three attempts, access to the Options Menu  
is denied and the IP phone returns to the idle screen.  
Note: The password to enter is the administrator password configured for  
that phone.  
Format  
Boolean  
0
Default Value  
Range  
0 (false; not password protected)  
1 (true; password protected)  
Example  
options password enabled: 1  
Aastra Web UI Settings  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
web interface enabled  
Description  
Enables or disables the Aastra Web UI for a single IP phone when placed  
in the <mac>.cfg file.  
Enables or disables the Aastra Web UI for all phones when placed in the  
aastra.cfg file.  
Format  
Boolean  
Default Value  
Range  
Not Applicable  
0 = Disable  
1 = Enable  
Example  
web interface enabled: 1  
A-10  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Configuration Server Settings  
Parameter –  
IP phone UI  
Options->Network Settings  
download protocol  
Aastra Web UI  
Configuration Files  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
Download Protocol  
(in Web UI)  
Description  
Format  
Protocol to use for downloading new versions of software to the IP phone.  
Text  
Default Value  
Range  
TFTP  
TFTP  
FTP  
HTTP  
HTTPS  
Example  
download protocol: HTTPS  
Parameter –  
tftp server  
IP phone UI  
Options->Network Settings->TFTP Server->  
Primary TFTP  
Aastra Web UI  
Configuration Files  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
TFTP Server  
(in Web UI)  
Description  
The TFTP server’s IP address or qualified domain name. If DHCP is  
enabled and the DHCP server provides the information, this field is  
automatically populated. Use this parameter to change the IP address or  
domain name of the TFTP server. This will become effective after this  
configuration file has been downloaded into the phone.  
Format  
IP address or qualified domain name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
tftp server: 192.168.0.130  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
alternate tftp server  
IP phone UI  
Options->Network Settings->TFTP Server->  
Alernate TFTP  
Aastra Web UI  
Configuration Files  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
Alternate TFTP  
(in Web UI)  
Description  
The alternate TFTP server’s IP address or qualified domain name. This  
will become effective after this configuration file has been downloaded into  
the phone.  
Format  
IP address or qualified domain name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
alternate tftp server: 192.168.0.132  
Parameter –  
IP phone UI  
Options->Network Settings->TFTP  
use alternate tftp  
Server->Select TFTP  
Aastra Web UI  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
Use Alternate TFTP  
Configuration Files  
(in Web UI)  
Description  
Enables or disables the alternate TFTP server. Valid values are "0"  
disabled and "1" enabled.  
Format  
Not Applicable  
Default Value  
Range  
0
0 or 1  
Example  
use alternate tftp: 1  
A-12  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
ftp server  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->Network Settings->FTP Server  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
FTP Server  
(in Web UI)  
Description  
The FTP server’s IP address or network host name. This will become  
effective after this configuration file has been downloaded into the phone.  
Optional: You can also assign a username and password for access to the  
FTP server. See the following parameters for setting username and  
password.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
ftp server: 192.168.0.131  
Parameter –  
ftp username  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->Network Settings->FTP Server  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
FTP User Name  
(in Web UI)  
Description  
The username to enter for accessing the FTP server. This will become  
effective after this configuration file has been downloaded into the phone.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 63 alphanumeric characters  
ftp username: 57iaastra  
Example  
Parameter –  
ftp password  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->Network Settings->FTP Server  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
FTP Password  
(in Web UI)  
Description  
The password to enter for accessing the FTP server. This will become  
effective after this configuration file has been downloaded into the phone.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 63 alphanumeric characters  
ftp password: 1234fcs  
Example  
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Operational, Basic, and Advanced Parameters  
Parameter –  
http server  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->Network Settings->HTTP Server  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
HTTP Server  
(in Web UI)  
Description  
The HTTP server’s IP address. This will become effective after this  
configuration file has been downloaded into the phone.  
Optional: You can also assign an HTTP relative path to the HTTP server.  
See the next parameter (http path).  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
http server: 192.168.0.132  
Parameter –  
http path  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->Network Settings->HTTP Server  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
HTTP Path  
(in Web UI)  
Description  
The HTTP path name to enter.  
If the IP phone’s configuration and firmware files are located in a  
sub-directory beneath the server’s HTTP root directory, the relative path  
to that sub-directory should be entered in this field.  
Format  
dir/dir/dir  
Default Value  
Range  
Not Applicable  
Up to 63 alphanumeric characters  
http path: ipphones/57i  
Example  
A-14  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
https server  
IP phone UI  
Options->Network Settings->HTTPS->  
HTTPS Client->Download Server  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
Aastra Web UI  
Configuration Files  
HTTPS Server  
(in Web UI)  
Description  
The HTTPS server’s IP address. This will become effective after this  
configuration file has been downloaded into the phone.  
Optional: You can also assign an HTTPS relative path to the HTTPS  
server. See the next parameter (https path)  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
https server: 192.168.0.143  
Parameter –  
IP phone UI  
Options->Network Settings->HTTPS->HTTPS  
https path  
Client->  
Download Path  
HTTPS Path  
(in Web UI)  
Aastra Web UI  
Configuration Files  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
Description  
The HTTPS path name to enter.  
If the IP phone’s configuration and firmware files are located in a  
sub-directory beneath the server’s HTTPS root directory, the relative path  
to that sub-directory should be entered in this field.  
Format  
dir/dir/dir  
Default Value  
Range  
Not Applicable  
Up to 63 alphanumeric characters  
https path: ipphones/55i  
Example  
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Operational, Basic, and Advanced Parameters  
Parameter –  
auto resync mode  
Aastra Web UI  
Advanced Settings->Configuration Server->  
Auto-Resync  
Configuration Files  
aastra.cfg, <mac>.cfg  
Mode  
(in Web UI)  
Description  
Enables and disables the phone to be updated automatically once a day  
at a specific time in a 24-hour period. This parameter works with TFTP,  
FTP, and HTTP servers.  
Valid values are:  
None (0) - Disable auto-resync  
Configuration Files (1) - Updates the configuration files on the IP phone  
automatically at the specified time if the files on the server have changed.  
Firmware (2) - Updates the firmware on the IP phone automatically at the  
specified time if the files on the server have changed.  
Both (3) - Updates the configuration files and firmware automatically at  
the specified time if the files on the server have changed.  
Notes:  
1. If a user is accessing the Aastra Web UI, they are not informed of an  
auto-reboot.  
2. Any changes made using the Aastra Web UI or the IP phone UI are not  
overwritten by an auto-resync update. Auto-resync affects the  
configuration files only. However, the settings in the Aastra Web UI  
take precedence over the IP phone UI and the configuration files.  
3. The resync time is based on the local time of theIP phone.  
4. If the IP phone is in use (not idle) at the time of the resync check, the  
reboot occurs when the phone becomes idle.  
5. The automatic update feature works with both encrypted and plain text  
configuration files.  
Format  
Integer  
Default Value  
Aastra Web UI  
None  
Configuration Files  
0
Range  
Aastra Web UI  
None  
Configuration Files  
Firmware  
Both  
Configuration Files  
0 (none)  
1 (configuration files only)  
2 (firmware only)  
3 (configuration files and firmware)  
Example  
auto resync mode: 1  
A-16  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
auto resync time  
Aastra Web UI  
Advanced Settings->Configuration Server->  
Auto-Resync  
Configuration Files  
aastra.cfg, <mac>.cfg  
Time (24-hour)  
(in Web UI)  
Description  
Sets the time of day in a 24-hour period for the IP phone to be  
automatically updated. This parameter works with TFTP, FTP, and HTTP  
servers.  
Notes:  
1. The resync time is based on the local time of the IP phone.  
2. The value of 00:00 is 12:00 A.M.  
3. When selecting a value for this parameter in the Aastra Web UI, the  
values are in 30-minute increments only.  
4. When entering a value for this parameter using the configuration files,  
the value can be entered using minute values from 00 to 59 (for  
example, the auto resync time can be entered as 02:56).  
5. Auto-Resync adds up to 15 minutes random time to the configured  
time. For example, if the auto resync time parameter is set to 02:00,  
the event takes place any time between 02:00 and 02:15.  
6. When the language on the phone is set to French or Spanish, you must  
enter the time in the format "00h00" (configuration files only).  
Format  
hh:mm  
00h00 (for French and Spanish configuration files)  
Default Value  
Aastra Web UI  
00:00  
Configuration Files  
00:00  
Range  
Aastra Web UI  
00:00 to 23:30 (in 30 minute increments)  
Configuration Files  
hh = 00 to 23  
mm = 00 to 59  
Example  
auto resync time: 03:24  
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Operational, Basic, and Advanced Parameters  
Network Address Translation (NAT) Settings  
Parameter –  
sip nat ip  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->SIP Settings  
Advanced Settings->Network  
aastra.cfg, <mac>.cfg  
NAT IP  
(in Web UI)  
Description  
Format  
IP address the network device that enforces NAT.  
IP Address  
Default Value  
Range  
0.0.0.0  
Not Applicable  
sip nat ip: 192.245.2.1  
Example  
Parameter –  
sip nat port  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->SIP Settings  
Advanced Settings->Network  
aastra.cfg, <mac>.cfg  
NAT SIP Port  
(in Web UI)  
Description  
Format  
Port number of the network device that enforces NAT.  
Integer  
Default Value  
Range  
0
Not Applicable  
sip nat port: 51620  
Example  
Parameter –  
sip nortel nat support  
IP phone UI  
Aastra Web UI  
Configuration Files  
Options->SIP Settings  
Advanced Settings->Network  
aastra.cfg, <mac>.cfg  
Nortel NAT Traversal  
Enabled  
(in Web UI)  
Description  
Enables or disables the phone to operate while connected to a network  
device that enforces NAT.  
Format  
Integer  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
sip nortel nat support: 1  
A-18  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip nortel nat timer  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network  
aastra.cfg, <mac>.cfg  
Nortel NAT Timer  
(in Web UI)  
Description  
The interval, in seconds, that the phone sends SIP ping requests to the  
Nortel proxy.  
Format  
Integer  
Default Value  
Range  
30  
0 to 2147483647  
sip nortel nat timer: 60  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
HTTPS Client and Server Settings  
Parameter –  
https client method  
IP Phone UI  
Client  
Options->Network Settings->HTTPS->HTTPS  
Aastra Web UI  
Advanced Settings->Network->  
Advanced Network Settings  
aastra.cfg, <mac>.cfg  
HTTPS Client Method  
(in Web UI)  
Configuration Files  
Description  
Defines the security method that the client advertises to the server during  
the Secure Socket Layer (SSL) handshake. Available options are:  
TLS 1.0 - Transport Layer Security version 1 (TLS 1.0) is a protocol that  
ensures privacy between communicating applications and their users on  
the Internet. TLS is the successor to SSL.  
SSL 3.0 - Secure Socket Layer version 3 (SSL 3.0) is a commonly-used  
protocol for managing the security of a message transmission on the  
Internet.  
Format  
Alphanumeric characters  
SSL 3.0  
Default Value  
Range  
TLS 1.0  
SSL 3.0 (default)  
Example  
https client method: TLS 1.0  
Parameter –  
https redirect http get  
IP Phone UI  
Options->Network Settings->HTTPS->  
HTTPS Server->Redirect  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->  
Advanced Network Settings  
aastra.cfg, <mac>.cfg  
HTTPS Server - Redirect  
HTTP to HTTPS  
(in Web UI)  
Description  
Allows or disallows redirection from the HTTP server to the HTTPS  
server.  
Format  
Boolean  
Default Value  
Range  
1 (enables redirection)  
0 (disables redirection)  
1 (enables redirection)  
Example  
https redirect http get: 0  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
https block http post xml  
IP Phone UI  
Options->Network Settings->HTTPS->  
HTTPS Server->XML  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->  
Advanced Network Settings  
aastra.cfg, <mac>.cfg  
HTTPS Server - Block XML  
HTTP POSTs  
(in Web UI)  
Description  
Enables or disables the blocking of XML scripts from HTTP POSTs.  
Some client applications use HTTP POSTs to transfer XML scripts. The  
phones’s HTTP server accepts these POSTs even if server redirection is  
enabled, effectively bypassing the secure connection. When this  
parameter is enabled (blocking is enabled), receiption of an HTTP POST  
containing an XML parameter header results in the following response:  
“403 Forbidden”. This forces the client to direct the POSTs to the HTTPS  
server through use of the “https://” URL.  
Format  
Boolean  
Default Value  
Range  
0 (disables blocking of XML HTTP POSTs)  
0 (disables blocking of XML HTTP POSTs)  
1 (enables blocking of XML HTTP POSTs)  
Example  
https block http post xml: 1  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
UPnP Settings  
Parameter –  
upnp manager  
IP phone UI  
Aastra Web UI  
Options->Network Settings->UPnP  
Advanced Settings->Network->  
Advanced Network Settings  
aastra.cfg, <mac>.cfg  
UPnP  
Configuration Files  
(in Web UI)  
Description  
Enables or disables Universal Plug and Play (UpnP) on the IP phone. If  
you set this parameter to “0”, you can manually configure NAT on the IP  
phone and the UPnP manager will not start.  
Format  
Boolean  
0 (false)  
Default Value  
Range  
0 (false)  
1 (true)  
Example  
upnp manager: 1  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
upnp gateway  
Description  
IP address or fully qualified Domain Name of the Internet gateway or  
router. This parameter stores the IP address of the gateway or router in  
the event that only non-default UPnP gateways get discovered on the  
network. The UPnP port mappings are saved to this IP address so even if  
the phone reboots, it will still have the correct port mappings.  
Format  
IP address or fully qualitifed Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
upnp gateway: 120.400.003.2  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip nat rtp port  
IP Phone UI  
Aastra Web UI  
Options->SIP Settings->RTP Port Base  
Advanced Settings->Network->  
Advanced Network Settings  
RTP Port Base  
Configuration Files aastra.cfg, <mac>.cfg  
(in IP Phone UI)  
NAT RTP Port  
(in Web UI)  
Description  
Indicates the port through which the RTP packets are sent. This value  
must specify the beginning of the RTP port range on the gateway or  
router.  
The RTP port is used for sending DTMF tones and for the audio stream.  
Your network administrator may close some ports for security reasons.  
You may want to use this parameter to send RTP data using a different  
port.  
Format  
Integer  
Default Value  
Range  
51720  
Not Applicable  
sip nat rtp port: 51730  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Virtual Local Area Network (VLAN) Settings  
Parameter –  
IP phone UI  
Options->Network Settings->VLAN->VLAN  
tagging enabled  
Enable  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->VLAN->Global  
aastra.cfg, <mac>.cfg  
VLAN Enable  
(in Web UI)  
Description  
Format  
Enables or disables VLAN on the IP phones.  
Boolean  
0 (false)  
Default Value  
Range  
0 (false)  
1 (true)  
Example  
tagging enabled: 1  
Parameter –  
IP phone UI  
Options->Network  
VLAN id  
Settings->VLAN->Phone->VLAN ID  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->VLAN->Port 0  
aastra.cfg, <mac>.cfg  
VLAN ID  
(for Port 0 in  
Web UI)  
Description  
VLAN is a feature on the IP phone that allows for multiple logical Ethernet  
interfaces to send outgoing RTP packets over a single physical Ethernet  
as described in IEEE Std 802.3. On the IP phone, you configure a VLAN  
ID that associates with the physical Ethernet Port 0.  
Format  
Integer  
Default Value  
Range  
1
1 to 4094  
VLAN id: 300  
Example  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
tos priority map  
IP phone UI  
Options->Network Settings->VLAN->Phone->  
Priority->SIP  
Options->Network Settings->VLAN->Phone->  
Priority->RTP  
SIP Priority  
RTP Priority  
RTCP Priority  
(for Port 0 in  
Web UI)  
Options->Network Settings->VLAN->Phone->  
Priority->RTCP  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->VLAN->Port 0  
aastra.cfg, <mac>.cfg  
Description  
This parameter is based on the Type of Service (ToS), Differentiated  
Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP (tos  
rtp parameter) and RTCP (tos rtcp parameter). It is the mapping between  
the DSCP value and the VLAN priority value for SIP, RTP, and RTCP  
packets.  
You enter the tos priority map value as follows:  
(DSCP_1,Priority_1)(DSCP_2,Priority_2).....(DSCP_64,Priority_64)  
where the DSCP value range is 0-63 and the priority range is 0-7.  
Mappings not enclosed in parentheses and separated with a comma, or  
with values outside the ranges, are ignored.  
Format  
Integer  
Default Value  
3 (based on the default ToS DSCP SIP setting of 24)  
4 (based on the default ToS DSCP RTP setting of 32)  
4 (based on the default ToS DSCP RTCP setting of 32)  
Range  
0 to 63 (for DSCP)  
0 to 7 (for SIP, RTP, and RTCP priorities)  
Example  
tos priority map: (24,7)  
The following table identifies the default DSCP-to-priority mapping structure.  
DSCP  
Range  
DSCP Priority  
0-7  
0
1
2
3
4
5
6
7
8-15  
16-23  
24-31  
32-39  
40-47  
48-55  
56-63  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
priority non-ip  
IP phone UI  
Options->Network Settings->VLAN->Phone->  
Priority->Other  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->VLAN->Global  
aastra.cfg, <mac>.cfg  
Priority, Non-IP Packet  
(in Web UI)  
Description  
Format  
Specifies the priority value for non-IP packets.  
Integer  
Default Value  
Range  
5
0 to 7  
Example  
priority non-ip: 7  
Parameter –  
IP phone UI  
Options->Network Settings->VLAN->  
QoS eth port 1 priority  
Passthrough->Priority  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->VLAN->Port 1  
aastra.cfg, <mac>.cfg  
Priority  
(for Port 1 in  
Web UI)  
Description  
Specifies the priority value used for passing VLAN packets through to a  
PC via Port 1.  
Format  
Integer  
Default Value  
Range  
0
0 to 7  
Example  
QoS eth port 1 priority: 3  
Parameter –  
VLAN id port 1  
IP phone UI  
Options->Network Settings->VLAN->  
Passthrough->VLAN ID  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->VLAN->Port 1  
aastra.cfg, <mac>.cfg  
VLAN ID  
(for Port 1in  
Web UI)  
Description  
Format  
Specifies the VLAN ID used to pass packets through to a PC via Port 1.  
Integer  
Default Value  
Range  
1
1 to 4094  
Example  
VLAN id port 1: 3  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Type of Service (ToS)/DSCP Settings  
Parameter –  
tos sip  
IP phone UI  
Options->Network Settings->  
Type of Service->SIP  
Aastra Web UI  
Configuration Files  
Advanced Settings->Network->  
Type of Service,DSCP  
aastra.cfg, <mac>.cfg  
Description  
Format  
The Differentiated Services Code Point (DSCP) for SIP packets.  
Integer  
24  
Default Value  
Range  
0 to 63  
tos sip: 3  
Example  
Parameter –  
IP phone UI  
Options->Network Settings->Type of  
tos rtp  
Service->RTP  
Aastra Web UI  
Advanced Settings->Network->  
Type of Service,DSCP  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Format  
The Differentiated Services Code Point (DSCP) for RTP packets.  
Integer  
32  
Default Value  
Range  
0 to 63  
tos rtp: 2  
Example  
Parameter –  
IP phone UI  
Options->Network Settings->Type of  
tos rtcp  
Service->RTCP  
Aastra Web UI  
Advanced Settings->Network->  
Type of Service,DSCP  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Format  
The Differentiated Services Code Point (DSCP) for RTCP packets.  
Integer  
32  
Default Value  
Range  
0 to 63  
tos rtcp: 3  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Time Server Settings  
Parameter –  
time server disabled  
Aastra Web UI  
Advanced Settings->Network->  
Advanced Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
NTP Time Servers  
(in Web UI)  
Description  
Enables or disables the time server. This parameter affects the time  
server1, time server2, and time server3 parameters. Setting this  
parameter to 0 allows the use of the configured Time Server(s). Setting  
this parameter to 1 prevents the use of the configured Time Server(s).  
Format  
Integer  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
time server disabled: 0  
Parameter –  
time server1  
Aastra Web UI  
Advanced Settings->Network->  
Advanced Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Time Server 1  
(in Web UI)  
Description  
The primary time server's IP address or qualified domain name. If the  
time server is enabled, the value for time server1 will be used to request  
the time from.  
Format  
IP address or qualified domain name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
time server1: 192.168.0.5  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
time server2  
Aastra Web UI  
Advanced Settings->Network->  
Advanced Network Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Time Server 2  
(in Web UI)  
Description  
The secondary time server's IP address or qualified domain name. If the  
time server is enabled, and the primary time server is not configured or  
cannot be accessed the value for time server2 will be used to request  
the time from.  
Format  
IP address or qualified domain name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
time server2: 192.168.0.5  
Parameter –  
time server3  
Aastra Web UI  
Advanced Settings->Network->  
Advanced Network Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Time Server 3  
(in Web UI)  
Description  
The tertiary time server's IP address or qualified domain name. If the  
time server is enabled, and the primary and secondary time servers are  
not configured or cannot be accessed the value for time server3 will be  
used to request the time from.  
Format  
IP address or qualified domain name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
time server3: 192.168.0.5  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Time and Date Settings  
Parameter –  
IP phone UI  
Options->Time and Date->Time Format  
time format  
Configuration Files aastra.cfg, <mac>.cfg  
Time Format  
(in Phone UI)  
Description  
This parameter changes the time to 12 hour or 24 hour format. Use “0”  
for the 12 hour format and “1” for the 24 hour format.  
Format  
Integer  
0
Default Value  
Range  
0 (12 hr format))  
1 (24 hr format)  
Example  
time format: 0  
Parameter –  
IP phone UI  
Options->Time and Date->Date Format  
date format  
Configuration Files aastra.cfg, <mac>.cfg  
Date Format  
(in Phone UI)  
Description  
Format  
This parameter allows the user to change the date to various formats.  
Integer  
0
Default Value  
Range  
0 (WWW MMM DD) (default)  
1 (DD-MMM-YY)  
2 (YYYY-MM-DD)  
3 (DD/MM/YYYY)  
4 (DD/MM/YY)  
5 (DD-MM-YY)  
6 (MM/DD/YY)  
7 (MMM DD)  
Example  
date format: 7  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
IP phone UI  
Options->Time and Date->Daylight Savings  
dst config  
Configuration Files aastra.cfg, <mac>.cfg  
Daylight Savings  
(in Phone UI)  
Description  
Format  
Enables/disables the use of daylight savings time.  
Integer  
3
Default Value  
Range  
0 - OFF  
1 - 30 min summertime  
2 - 1 hr summertime  
3 - automatic  
Example  
dst config: 0  
Parameter –  
IP phone UI  
Options->Time and Date->Time Zone  
time zone name  
Configuration Files aastra.cfg, <mac>.cfg  
Time Zone  
(in Phone UI)  
Description  
Format  
Assigns a time zone name to the time server.  
Text  
Default Value  
Range  
US-Eastern  
See “Time Zone Name/Time Zone Code Table” below.  
time zone name: US-Central  
Example  
Parameter –  
IP phone UI  
Options->Time and Date->Time Zone  
time zone code  
Configuration Files aastra.cfg, <mac>.cfg  
Time Zone  
(in Phone UI)  
Description  
Format  
Assigns a time zone code to the time server.  
Text  
Default Value  
Range  
EST  
See “Time Zone Name/Time Zone Code Table” below.  
time zone code: CST  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Time Zone Name/Time Zone Code Table  
Time Zone Name  
Time Zone Code  
AD-Andorra  
AG-Antigua  
AI-Anguilla  
CET  
AST  
AST  
CET  
AST  
ART  
BST  
CET  
LHS  
EST  
EST  
EST  
CST  
EST  
EST  
CST  
CST  
WST  
AST  
AL-Tirane  
AN-Curacao  
AR-Buenos Aires  
AS-Pago Pago  
AT-Vienna  
AU-Lord Howe  
AU-Tasmania  
AU-Melbourne  
AU-Sydney  
AU-Broken Hill  
AU-Brisbane  
AU-Lindeman  
AU-Adelaide  
AU-Darwin  
AU-Perth  
AW-Aruba  
BA-Sarajevo  
BB-Barbados  
BE-Brussels  
BG-Sofia  
BM-Bermuda  
BO-La Paz  
BR-Noronha  
BR-Belem  
BR-Fortaleza  
BR-Recife  
BR-Araguaina  
BR-Maceio  
BR-Sao Paulo  
BR-Cuiaba  
BR-Porto Velho  
BR-Boa Vista  
BR-Manaus  
BR-Eirunepe  
BR-Rio Branco  
BS-Nassau  
BY-Minsk  
EET  
AST  
CET  
EET  
AST  
BOT  
FNT  
BRT  
BRT  
BRT  
BRS  
BRT  
BRS  
AMS  
AMT  
AMT  
AMT  
ACT  
ACT  
EST  
EET  
CST  
BZ-Belize  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Time Zone Name  
Time Zone Code  
CA-Newfoundland  
CA-Atlantic  
CA-Eastern  
CA-Saskatchewan  
CA-Central  
CA-Mountain  
CA-Pacific  
CA-Yukon  
NST  
AST  
EST  
EST  
CST  
MST  
PST  
PST  
CET  
CKS  
CLS  
EAS  
CST  
COS  
CST  
CST  
EES  
CET  
CH-Zurich  
CK-Rarotonga  
CL-Santiago  
CL-Easter  
CN-China  
CO-Bogota  
CR-Costa Rica  
CU-Havana  
CY-Nicosia  
CZ-Prague  
DE-Berlin  
CET  
CET  
AST  
AST  
DK-Copenhagen  
DM-Dominica  
DO-Santo Domingo  
EE-Tallinn  
ES-Madrid  
ES-Canary  
EET  
CET  
WET  
FI-Helsinki  
FJ-Fiji  
FK-Stanley  
FO-Faeroe  
FR-Paris  
EET  
NZT  
FKS  
WET  
CET  
GB-London  
GB-Belfast  
GMT  
GMT  
AST  
GFT  
CET  
AST  
EET  
GST  
CST  
CST  
GYT  
GD-Grenada  
GF-Cayenne  
GI-Gibraltar  
GP-Guadeloupe  
GR-Athens  
GS-South Georgia  
GT-Guatemala  
GU-Guam  
GY-Guyana  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Time Zone Name  
Time Zone Code  
HK-Hong Kong  
HN-Tegucigalpa  
HR-Zagreb  
HT-Port-au-Prince  
HU-Budapest  
HKS  
CST  
CET  
EST  
CET  
IE-Dublin  
IS-Reykjavik  
IT-Rome  
GMT  
GMT  
CET  
JM-Jamaica  
JP-Tokyo  
EST  
JST  
KY-Cayman  
EST  
LC-St Lucia  
LI-Vaduz  
LT-Vilnius  
LU-Luxembourg  
LV-Riga  
AST  
CET  
EET  
CET  
EET  
MC-Monaco  
MD-Chisinau  
MK-Skopje  
MQ-Martinique  
MS-Montserrat  
MT-Malta  
MX-Mexico City  
MX-Cancun  
MX-Merida  
MX-Monterrey  
MX-Mazatlan  
MX-Chihuahua  
MX-Hermosillo  
MX-Tijuana  
CET  
EET  
CET  
AST  
AST  
CET  
CST  
CST  
CST  
CST  
MST  
MST  
MST  
PST  
NI-Managua  
NL-Amsterdam  
NO-Oslo  
NR-Nauru  
NU-Niue  
CST  
CET  
CET  
NRT  
NUT  
NZS  
CHA  
NZ-Auckland  
NZ-Chatham  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Time Zone Name  
Time Zone Code  
PA-Panama  
PE-Lima  
PL-Warsaw  
PR-Puerto Rico  
PT-Lisbon  
PT-Madeira  
PT-Azores  
PY-Asuncion  
EST  
PES  
CET  
AST  
WET  
WET  
AZO  
PYS  
RO-Bucharest  
RU-Kaliningrad  
RU-Moscow  
RU-Samara  
RU-Yekaterinburg  
RU-Omsk  
RU-Novosibirsk  
RU-Krasnoyarsk  
RU-Irkutsk  
EET  
EET  
MSK  
SAM  
YEK  
OMS  
NOV  
KRA  
IRK  
RU-Yakutsk  
YAK  
VLA  
SAK  
MAG  
PET  
ANA  
RU-Vladivostok  
RU-Sakhalin  
RU-Magadan  
RU-Kamchatka  
RU-Anadyr  
SE-Stockholm  
SG-Singapore  
SI-Ljubljana  
SK-Bratislava  
SM-San Marino  
SR-Paramaribo  
SV-El Salvador  
CET  
SGT  
CET  
CET  
CET  
SRT  
CST  
TR-Istanbul  
TT-Port of Spain  
TW-Taipei  
EET  
AST  
CST  
UA-Kiev  
EET  
EST  
CST  
MST  
PST  
AKS  
HAS  
HST  
UYS  
US-Eastern  
US-Central  
US-Mountain  
US-Pacific  
US-Alaska  
US-Aleutian  
US-Hawaii  
UY-Montevideo  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Time Zone Name  
Time Zone Code  
VA-Vatican  
CET  
CET  
YU-Belgrade  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
SIP Local Dial Plan Settings  
)
Parameter –  
displayName1  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences  
aastra.cfg, <mac>.cfg  
Idle Display Name 1  
(in Web UI)  
Description  
The name displayed on the idle screen rather than the user name and  
phone number.  
Format  
Alphanumeric characters  
Not Applicable  
Default Value  
Range  
For 55i/57i/57i CT:  
Up to 21 characters (width of LCD)  
For 53i:  
Up to 16 characters (width of LCD)  
Example  
displayName1: SIPphone1  
Parameter –  
displayName2  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences  
aastra.cfg, <mac>.cfg  
Idle Display Name 2  
(in Web UI)  
Description  
The name displayed on the idle screen rather than the user name and  
phone number.  
Format  
Alphanumeric characters  
Not Applicable  
Default Value  
Range  
For 55i/57i/57i CT:  
Up to 21 characters (width of LCD)  
For 53i:  
Up to 16 characters (width of LCD)  
Example  
displayName2: SIPphone2  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip dial plan  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences  
aastra.cfg, <mac>.cfg  
Local Dial Plan  
(in Web UI)  
Description  
A dial plan describes the number and pattern of digits that a user dials to  
reach a particular telephone number. The SIP local dial plan is as follows:  
SymbolDescription  
0, 1, 2, 3, 4, 5, 6, 7, 8, 9  
Digit symbol  
X
*, #, .  
Match any digit symbol (wildcard)  
Other keypad symbol  
|
Expression inclusive OR  
+
0 or more of the preceding digit symbol  
or [] expression  
[]  
-
Symbol inclusive OR  
Used only with [], represent a range of  
acceptable symbols; For example, [2-8]  
In the configuration files, enter the sip dial  
plan value using quotes.  
“,” (open/close quotes)  
Note: You can configure prefix dialing by adding a prepend digit to the  
dial string. For example, if you add a prepend map of  
“[2-9]XXXXXXXXX,91”, the IP phone adds the digits “91” to any 10-digit  
number beginning with any digit from 2 to 9 that is dialed out. Other  
examples of prepend mappings are:  
1X+#,9 (  
6XXX,579 (Prepends “579” to any 4-digit string starting with “6”.)  
[4-6]XXXXXX,78 (Prepends “78” to any 7-digit string starting with “4”,  
“5”, or “6”.  
Format  
Alphanumeric characters  
X+#|XX+*  
Default Value  
Range  
Up to 127 alphanumeric characters  
sip dial plan: "X+#|XXX+*"  
Example  
A-38  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip dial plan terminator  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences  
aastra.cfg, <mac>.cfg  
Send Dial Plan Terminator  
(in Web UI)  
Description  
The IP phone allows the configuration of a dial plan terminator. When  
you configure the IP phone to use a dial plan terminator or timeout (such  
as the pound symbol (#)) the phone waits 4 or 5 seconds after you pick  
up the handset or press a key to make a call.  
Format  
Boolean  
0
Default Value  
Range  
"0" - Disable  
"1" - Enabled  
Example  
sip dial plan terminator: 1  
Parameter –  
sip digit timeout  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences  
aastra.cfg, <mac>.cfg  
Digit Timeout  
(in Web UI)  
Description  
Represents the time, in seconds, to configure the timeout between  
consecutive key presses.  
Format  
Integer  
Default Value  
Range  
4
Not Applicable  
sip digit timeout: 6  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
SIP Basic, Global Settings  
SIP Global Authentication Settings  
Parameter –  
sip screen name  
IP Phone UI  
Aastra Web UI  
Options->SIP Settings  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Screen Name  
Configuration Files aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Used to display text on the screen of the phone. You may want to set  
this parameter to display the phone user's name.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip screen name: Joe Smith  
Example  
Parameter –  
IP Phone UI  
Options->SIP Settings  
sip user name  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Phone Number  
Configuration Files aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Used in the name field of the SIP URI for the IP phone and for registering  
the IP phone at the registrar.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip user name: 1010  
Example  
A-40  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
IP Phone UI  
Options->SIP Settings  
sip display name  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Caller ID  
Configuration Files aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Used in the display name field of the From SIP header field. Some IP  
PBX systems use this as the caller’s ID and some may overwrite this  
with the string that is set at the PBX system.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip display name: Joe Smith  
Example  
Parameter –  
IP Phone UI  
Options->SIP Settings  
sip auth name  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Authentication Name  
Configuration Files aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Used in the username field of the Authorization header field of the SIP  
REGISTER request.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip auth name: 5553456  
Example  
Parameter –  
IP Phone UI  
Options->SIP Settings  
sip password  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Password  
Configuration Files aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Format  
The password that will be used to register at the registrar.  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip password: 12345  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip bla number  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
BLA Number  
(in Web UI)  
Description  
Allows you to assign a phone number that is shared across all IP  
phones.  
Format  
Integer  
Default Value  
Range  
Not Applicable  
Not Applicable  
sip bla number: 1010  
Example  
Parameter –  
sip mode  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Line mode  
(in Web UI)  
Description  
Allows you to configure the mode of the line. Applicable values are:  
Generic - Normal line  
BroadSoft SCA - Shared Call/Line Appearances (SCA) line for  
BroadWorks network (call activity can go to more than one phone)  
Nortel - Conference line for Nortel Networks (private - all call activity  
goes to one phone)  
BLA - Bridged Line Appearance (BLA) line.  
Format  
Integer  
0
Default Value  
Range  
Valid values are:  
0 - Generic  
1 - BroadSoft SCA  
2 - Nortel  
3 - BLA  
Example  
sip mode: 2  
A-42  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
SIP Global Network Settings.  
Parameter –  
sip proxy ip  
IP Phone UI  
Aastra Web UI  
Options->SIP Settings  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Proxy Server  
Configuration Files  
aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
The IP address of the SIP proxy server for which the IP phone uses to  
send all SIP requests.  
A SIP proxy is a server that initiates and forwards requests generated by  
the IP phone to the targeted user.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not applicable  
Example  
sip proxy ip: 192.168.0.101  
Parameter –  
sip proxy port  
IP Phone UI  
Aastra Web UI  
Options->SIP Settings  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Proxy Port  
Configuration Files  
aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
Format  
The proxy server's port number.  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip proxy port: 5060  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip backup proxy ip  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Backup Proxy Server  
(in Web UI)  
Description  
The IP address of the backup SIP proxy server for which the IP phone  
uses when the primary SIP proxy is unavailable.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip backup proxy ip: 192.168.0.102  
Parameter –  
sip backup proxy port  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Backup Proxy Port  
(in Web UI)  
Description  
Format  
The backup proxy’s port number.  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip backup proxy port: 5060  
Parameter –  
sip outbound proxy  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
outbound proxy server  
(in Web UI)  
Description  
This is the address of the outbound proxy server. All SIP messages  
originating from the phone are sent to this server. For example, if you  
have a Session Border Controller in your network, then you would  
normally set its address here.  
Format  
IP Address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip outbound proxy: 10.42.23.13  
A-44  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip outbound proxy port  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
outbound proxy port  
(in Web UI)  
Description  
The proxy port on the proxy server to which the IP phone sends all SIP  
messages.  
Format  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip outbound proxy port: 5060  
Parameter –  
sip registrar ip  
IP Phone UI  
Aastra Web UI  
Options->SIP Settings  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Registrar Server  
Configuration Files  
aastra.cfg, <mac>.cfg  
(in Web UI)  
Description  
The address of the registrar for which the IP phone uses to send  
REGISTER requests.  
A SIP registrar is a server that maintains the location information of the  
IP phone.  
A global value of 0.0.0.0 disables registration. However, the phone is still  
active and you can dial using username@ip address of the phone.  
If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1,  
line 2, etc.), then the register request is not sent, the "No Service"  
message does not display, and the message waiting indicator (MWI)  
does not come on.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip registrar ip: 192.168.0.101  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip registrar port  
IP Phone UI  
Aastra Web UI  
Options->SIP Settings  
Advanced Settings->Global SIP->  
Basic SIP Settings  
Registrar Port  
(in Web UI)  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Format  
The registrar's port number.  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip registrar port: 5060  
Parameter –  
Aastra Web UI  
Advanced Settings->Global SIP->  
sip backup registrar ip  
Basic SIP Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Backup Registrar Server  
(in Web UI)  
Description  
The address of the backup registrar (typically, the backup SIP proxy) for  
which the IP phone uses to send REGISTER requests if the primary  
registrar is unavailable.  
A global value of 0.0.0.0 disables backup registration. However, the  
phone is still active and you can dial using username@ip address of the  
phone.  
If the backup registrar IP address is set to 0.0.0.0 for a per-line basis (i.e,  
line 1, line 2, etc.), then the backup register request is not sent, the "No  
Service" message does not display, and the message waiting indicator  
(MWI) does not come on.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip backup registrar ip: 192.168.0.102  
A-46  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip backup registrar port  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Backup Registrar Port  
(in Web UI)  
Description  
Format  
The backup registrar's (typically the backup SIP proxy) port number.  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip backup registrar port: 5060  
Parameter –  
sip registration period  
Aastra Web UI  
Advanced Settings->Global SIP->  
Basic SIP Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Registration Period  
(in Web UI)  
Description  
Format  
The requested registration period, in seconds, from the registrar.  
Integer  
Default Value  
Range  
0
0 to 2147483647  
Example  
sip registration period: 3600  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
SIP Basic, Per-Line Settings  
The following parameters are SIP per-line settings. The value of "N" is 1 - 9 for  
53i, 55i, 57i, and 57i CT.  
SIP Per-Line Authentication Settings  
Parameter –  
Aastra Web UI  
Advanced Settings->Line 1 thru 9  
sip lineN screen name  
Configuration Files aastra.cfg, <mac>.cfg  
Screen Name  
(in Web UI)  
Description  
Used to display text on the screen of the phone. You may want to set  
this parameter to display the phone user's name.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip line1 screen name: Joe Smith  
Example  
Parameter –  
Aastra Web UI  
Advanced Settings->Line 1 thru 9  
sip lineN user name  
Configuration Files aastra.cfg, <mac>.cfg  
Phone Number  
(in Web UI)  
Description  
Used in the name field of the SIP URI for the IP phone and for registering  
the IP phone at the registrar.  
When configuring per-line BLA on an ININ server, the username must be  
incremented as shown in the example for the "sip lineN bla number"  
parameter on page A-51.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip line1 user name: 1010  
Example  
A-48  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI  
Advanced Settings->Line 1 thru 9  
sip lineN display name  
Configuration Files aastra.cfg, <mac>.cfg  
Caller ID  
(in Web UI)  
Description  
Used in the display name field of the From SIP header field. Some IP  
PBX systems use this as the caller’s ID and some may overwrite this  
with the string that is set at the PBX system.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip line1 display name: Joe Smith  
Example  
Parameter –  
Aastra Web UI  
Advanced Settings->Line 1 thru 9  
sip lineN auth name  
Configuration Files aastra.cfg, <mac>.cfg  
Authentication Name  
(in Web UI)  
Description  
Used in the username field of the Authorization header field of the SIP  
REGISTER request.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip line1 auth name: 5553456  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI  
Advanced Settings->Line 1 thru 9  
sip lineN password  
Configuration Files aastra.cfg, <mac>.cfg  
Password  
(in Web UI)  
Description  
Format  
The password that will be used to register at the registrar.  
Text  
Default Value  
Range  
Not Applicable  
Up to 20 alphanumeric characters  
sip line1 password: 12345  
Example  
A-50  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip lineN bla number  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
BLA Number  
(in Web UI)  
Description  
Allows you to assign a phone number that is shared on specific lines on  
the IP phone.  
For Sylantro Server:  
When configuring the BLA feature on a Sylantro server, the value set for  
the sip lineN bla number parameter shall be the same value set for the  
sip lineN user name parameter for all the phones in the group. For  
example, if sip lineN user name is 1010, you would configure BLA on a  
per-line basis for the Sylantro server as follows:  
sip line1 user name: 1010(# for all the phones)  
sip line1 bla number: 1010  
For ININ Server:  
When configuring the BLA feature on an ININ server, the value set for the  
sip lineN bla number parameter shall be the same value set for the sip  
lineN user name parameter without the incremented digit added to the  
phone #. For example, if the sip lineN user name for the first phone is  
10101, and the sip lineN user name for the second phone is 10102, etc.  
you would configure BLA on a per-line basis for the ININ server as  
follows:  
sip line1 user name: 10101(# for phone 1 with)  
sip line1 bla number: 1010appearance of phone 3)  
sip line1 user name: 10102(# for phone 2 with)  
sip line1 bla number: 1010appearance of phone 3)  
sip line1 user name: 1010(# for phone 3)  
sip line1 bla number: 1010  
Note: The original phone number which has the bridged line appearance  
on other phones, will have the "sip lineN user name" parameter the same  
as the "sip lineN bla number" (1010 in the above example on Phone 3).  
Format  
Integer  
Default Value  
Range  
Not Applicable  
Not Applicable  
Example  
Sylantro Server:  
sip line1 bla number: 1010  
ININ Server:  
sip line 1 bla number: 1010  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip lineN mode  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Line Mode  
(in Web UI)  
Description  
Allows you to configure the mode of the line. Applicable values are:  
Generic - Normal line  
BroadSoft SCA - Shared Call/Line Appearances (SCA) line for  
BroadWorks network (call activity can go to more than one phone)  
Nortel - Conference line for Nortel Networks (private - all call activity  
goes to one phone)  
BLA - Bridged Line Appearance (BLA) line.  
If the softkeys on the 57i/57i CT or the programmable keys on the 53i  
are set as line keys, and you configure that line key for BLA, the key  
is configured to use BLA.  
Format  
Integer  
0
Default Value  
Range  
Valid values are:  
0 - Generic  
1 - BroadSoft SCA  
2 - Nortel  
3 - BLA  
Example  
sip line1 mode: 2  
A-52  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
SIP Per-Line Network Settings.  
Parameter –  
sip lineN proxy ip  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Proxy Server  
(in Web UI)  
Description  
The IP address of the SIP proxy server for which the IP phone uses to  
send all SIP requests.  
A SIP proxy is a server that initiates and forwards requests generated by  
the IP phone to the targeted user.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not applicable  
Example  
sip line1 proxy ip: 192.168.0.101  
Parameter –  
sip lineN proxy port  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Proxy Port  
(in Web UI)  
Description  
Format  
The proxy server's port number  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip line1 proxy port: 5060  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip linex backup proxy ip  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Backup Proxy Server  
(in Web UI)  
Description  
The IP address of the backup SIP proxy server for which the IP phone  
uses when the primary SIP proxy is unavailable.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip line1 backup proxy ip: 192.168.0.102  
Parameter –  
sip linex backup proxy port  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Backup Proxy Port  
(in Web UI)  
Description  
Format  
The backup proxy’s port number.  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip line1 backup proxy port: 5060  
Parameter –  
sip lineN outbound proxy  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Outbound Proxy Server  
(in Web UI)  
Description  
This is the address of the outbound proxy server. All SIP messages  
originating from the phone are sent to this server. For example, if you  
have a Session Border Controller in your network, then you would  
normally set its address here.  
Format  
IP Address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip outbound proxy: 10.42.23.13  
A-54  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip lineN outbound proxy port  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Outbound Proxy Port  
(in Web UI)  
Description  
The proxy port on the proxy server to which the IP phone sends all SIP  
messages.  
Format  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip outbound proxy port: 5060  
Parameter –  
sip lineN registrar ip  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Registrar Server  
(in Web UI)  
Description  
The address of the registrar for which the IP phone uses to send  
REGISTER requests.  
A SIP registrar is a server that maintains the location information of the  
IP phone.  
A global value of 0.0.0.0 disables registration. However, the phone is still  
active and you can dial using username@ip address of the phone.  
If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1,  
line 2, etc.), then the register request is not sent, the "No Service"  
message does not display, and the message waiting indicator (MWI)  
does not come on.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip line1 registrar ip: 192.168.0.101  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip lineN registrar port  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Registrar Port  
(in Web UI)  
Description  
Format  
The registrar's port number  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip line1 registrar port: 5060  
Parameter –  
Aastra Web UI  
Advanced Settings->LineN->  
sip linex backup registrar ip  
Basic SIP Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Backup Registrar Server  
(in Web UI)  
Description  
The address of the backup registrar (typically, the backup SIP proxy) for  
which the IP phone uses to send REGISTER requests if the primary  
registrar is unavailable.  
A global value of 0.0.0.0 disables backup registration. However, the  
phone is still active and you can dial using username@ip address of the  
phone.  
If the backup registrar IP address is set to 0.0.0.0 for a per-line basis (i.e,  
line 1, line 2, etc.), then the backup register request is not sent, the "No  
Service" message does not display, and the message waiting indicator  
(MWI) does not come on.  
Format  
IP address or fully qualified Domain Name  
0.0.0.0  
Default Value  
Range  
Not Applicable  
Example  
sip line1 backup registrar ip: 192.168.0.102  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip linex backup registrar port  
Aastra Web UI  
Advanced Settings->LineN->  
Basic SIP Network Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Backup Registrar Port  
(in Web UI)  
Description  
Format  
The backup registrar's (typically the backup SIP proxy) port number.  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip line1 backup registrar port: 5060  
Parameter –  
sip lineN registration period  
Aastra Web UI  
Configuration Files  
Advanced Settings->Line 1 thru 9  
aastra.cfg, <mac>.cfg  
Registration Period  
(in Web UI)  
Description  
Format  
The requested registration period, in seconds, from the registrar.  
Integer  
Default Value  
Range  
0
0 to 2147483647  
Example  
sip line1 registration period: 3600  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Advanced SIP Settings  
Parameter –  
sip explicit mwi subscription  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Explicit MWI Subscription  
(in Web UI)  
Description  
If the IP phone has a message waiting subscription with the Service  
Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells  
the user there is a message on the IP Phone. You can enable and  
disable MWI by setting this parameter to the following:  
"0" to disable  
"1" to enable  
Format  
Boolean  
0
Default Value  
Range  
0 (disable)  
1 (enable)  
Example  
sip explicit mwi subscription: 1  
Parameter –  
sip explicit mwi subscription  
period  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Explicit MWI Timeout  
(in Web UI)  
Description  
The requested duration, in seconds, before the MWI subscription times  
out. The phone re-subscribes to MWI before the subscription period  
ends.  
Format  
Integer  
Default Value  
Range  
86400  
30 - 214748364  
sip explicit mwi timeout: 30  
Example  
A-58  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip session timer  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Session Timer  
(in Web UI)  
Description  
The time, in seconds, that the IP phone uses to send periodic  
re-INVITE requests to keep a session alive. The proxy uses these  
re-INVITE requests to maintain the status' of the connected sessions.  
See RFC4028 for details.  
Format  
Integer  
Default Value  
Range  
0
Not Applicable  
Example  
sip session timer: 30  
Parameter –  
sip T1 timer  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
T1 Timer  
(in Web UI)  
Description  
This timer is a SIP transaction layer timer defined in RFC 3261.  
Timer 1 is an estimate, in milliseconds, of the round-trip time (RTT).  
Format  
Integer  
Default Value  
Range  
500  
Not Applicable  
sip T1 timer: 600  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip T2 timer  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
T2 Timer  
(in Web UI)  
Description  
This timer is a SIP transaction layer timer defined in RFC 3261.  
Timer 2 represents the amount of time, in milliseconds, a non-INVITE  
server transaction takes to respond to a request.  
Format  
Integer  
Default Value  
Range  
0
Not Applicable  
sip T2 timer: 8  
Example  
Parameter –  
sip transaction timer  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Transaction Timer  
(in Web UI)  
Description  
The amount of time, in milliseconds that the phone allows the callserver  
(registrar/proxy) to respond to SIP messages that it sends. If the phone  
does not receive a response in the amount of time desginated for this  
parameter, the phone assumes the message has timed out.  
Format  
Integer  
Default Value  
Range  
4000  
4000 to 64000  
sip transaction timer: 6000  
Example  
A-60  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip transport protocol  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Transport Protocol  
(in Web UI)  
Description  
The protocol that the RTP port on the IP phone uses to send out RTP  
packets.  
Format  
Boolean  
1 (UDP)  
Default Value  
Range  
Valid values are:  
0 - Both  
1 - UDP  
2 - TCP  
Example  
sip transport protocol: 2  
Parameter –  
sip registration retry timer  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Registration Failed Retry  
Timer  
(in Web UI)  
Description  
Specifies the time, in seconds, that the phone waits between registration  
attempts when a registration is rejected by the registrar.  
Format  
Integer  
Default Value  
Range  
1800 (30 minutes)  
30 to 1800  
Example  
sip registration retry timer: 30  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip registration timeout retry  
timer  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Registration Timeout Retry  
Timer  
(in Web UI)  
Description  
Specifies the length of time, in seconds, that the phone waits until it  
re-attempts to register after a REGISTER message times out.  
If this parameter is set lower than 30 seconds, the phone uses a  
minimum timer of 30 seconds.  
Format  
Integer  
Default Value  
Range  
120  
30 to 214748364  
Example  
sip registration timeout retry timer: 150  
Parameter –  
sip registration renewal timer  
Aastra Web UI  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files aastra.cfg, <mac>.cfg  
Registration Renewal Timer  
(in Web UI)  
Description  
The length of time, in seconds, prior to expiration, that the phone renews  
registrations.  
For example, if the value is set to 20, then 20 seconds before the  
registration is due to expire, a new REGISTER message is sent to the  
registrar to renew the registration.  
Format  
Integer  
Default Value  
Range  
15  
0 to 214748364  
The value set for this parameter should be between 0 and the value set  
for the registration period.  
Example  
sip registration renewal timer: 10  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
RTP, Codec, DTMF Global Settings  
Parameter –  
Aastra Web UI  
Advanced Settings->Global SIP->RTP Settings  
sip use basic codecs  
Configuration Files aastra.cfg, <mac>.cfg  
Basic Codecs  
(in Web UI)  
Description  
Enables or disables basic codecs. Enabling this parameter allows the IP  
phone to use the basic Codecs when sending/receiving RTP packets.  
Format  
Boolean  
0
Default Value  
Range  
0 - Disable  
1 - Enable  
Example  
sip use basic codecs: 1  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI  
Advanced Settings->Global SIP->RTP Settings  
sip out-of-band dtmf  
Configuration Files aastra.cfg, <mac>.cfg  
Force RFC2833 Out-of-Band  
DTMF  
(in Web UI)  
Description  
Enables or disables out-of-band DTMF. Enabling this parameter forces  
the IP phone to use out-of-band DTMF according to RFC2833.  
Format  
Boolean  
1
Default Value  
Range  
0 - Disable  
1 - Enable  
Example  
sip out-of-band dtmf: 0  
Parameter –  
Aastra Web UI  
Advanced Settings->Global SIP->RTP Settings  
sip customized codec  
Configuration Files aastra.cfg, <mac>.cfg  
Customized Codec Preference  
List  
(in Web UI)  
Description  
Specifies a customized Codec preference list which allows you to use  
the preferred Codecs for this IP phone.  
Format  
Comma-separated list of semicolon-separated values  
Not Applicable  
Default Value  
Range  
Valid values for the syntax are:  
payload  
0 for G.711 m-Law  
8 for G.711 a-Law  
18 for G.729a  
ptime (in milliseconds)  
5, 10, 15, 20........90  
on, off  
silsupp  
Example  
sip customized codec:  
payload=8;ptime=10;silsupp=on,payload=0;ptime=10;  
silsupp=off  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI  
Advanced Settings->Global SIP->RTP Settings  
sip dtmf method  
Configuration Files aastra.cfg, <mac>.cfg  
DTMF Method  
(in Web UI)  
Description  
Sets the Dual-tone multifrequency (DTMF) method to use on the IP  
phone.  
Format  
Boolean  
0 (RTP)  
Default Value  
Range  
0 (RTP)  
1 (SIP INFO)  
2 (BOTH)  
Example  
sip dtmf method: 1  
DTMF Per-Line Settings  
Parameter –  
Aastra Web UI  
Advanced Settings->Global SIP->RTP Settings  
sip lineN dtmf method  
Configuration Files aastra.cfg, <mac>.cfg  
DTMF Method  
(in Web UI)  
Description  
Sets the Dual-tone multifrequency (DTMF) method to use on the IP  
phone for a specific line.  
Format  
Integer  
Default Value  
Range  
0 (RTP)  
0 (RTP)  
1 (SIP INFO)  
2 (BOTH)  
Example  
sip line1 dtmf method: 1  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Silence Suppression Settings  
Parameter –  
Aastra Web UI  
Advanced Settings->Global SIP->RTP Settings  
sip silence suppression  
Configuration Files aastra.cfg, <mac>.cfg  
Silence Suppression  
(in Web UI)  
Description  
Silence suppression is enabled by default on the IP phones. The phone  
negotiates whether or not to use silence suppression. Disabling this  
feature forces the phone to ignore any negotiated value.  
Format  
Boolean  
Default Value  
Range  
1 (enabled)  
0 (disabled)  
1 (enabled)  
Example  
sip silence suppression: 0  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Voicemail Settings  
Parameter –  
Configuration Files aastra.cfg, <mac>.cfg  
sip lineN vmail  
Note: The value of "N" is 1 - 9  
for 53i, 55i, 57i, 57i CT.  
Description  
Use this parameter in the <mac>.cfg file to configure the phone to dial a  
specific number to access an existing voicemail account on a Service  
Provider’s server. The user then follows the voicemail instructions for  
listening to voicemails.  
Note: The phone must have a registered voicemail account from a  
server for this feature to be enabled.  
When no registered voicemail accounts are registered to the phone, the  
display shows "List Empty".  
The phone displays up to 99 voicemails for an account even if the  
number of voicemails exceeds the limit.  
Registered account numbers/URIs that exceed the length of the screen,  
either with or without the voicemail icon and the message count, are  
truncated with an ellipse character at the end of the number/URI string.  
Format  
Integer  
Default Value  
Range  
Not Applicable  
0 to 99  
Example  
sip line1 vmail: *97  
Note: In the above example, the user would dial *97 to access the  
voicemail account.  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Directory Settings  
Parameter –  
directory 1  
Aastra Web UI  
Configuration Files  
Operation->Directory  
aastra.cfg, <mac>.cfg  
Directory List  
(in Web UI)  
Description  
The name of a directory list that you can download from the configuration  
server.  
Format  
Alphanumeric characters  
Not Applicable  
Default Value  
Range  
Not Applicable  
Example  
directory 1: companylist.csv  
Parameter –  
directory 2  
Aastra Web UI  
Configuration Files  
Operation->Directory  
aastra.cfg, <mac>.cfg  
Directory List  
(in Web UI)  
Description  
The name of a directory list that you can download from the configuration  
server.  
Format  
Alphanumeric characters  
Not Applicable  
Default Value  
Range  
Not Applicable  
Example  
directory 2: personallist.csv  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
directory disabled  
Description  
Enables or disables the Directory on the IP phone.  
If this parameter is set to 0, users can access the Directory List via the IP  
phone UI. If this parameter is set to 1, the Directory List does not display  
on the IP phone and the Directory key is disabled. On the 57i and 57i CT  
the "Directory" option is also removed from the "Services" menu.  
Format  
Boolean  
Default Value  
Range  
0 (false)  
0 (false), 1 (true)  
directory disabled: 1  
Example  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Callers List Settings  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
callers list disabled  
Description  
Enables or disables the Callers List.  
If this parameter is set to 0, the Callers List can be accessed by all users.  
If this parameter is set to 1, the IP phone does not save any caller  
information to the Caller List. For 57i and 57i CT phones, the "Caller List"  
option on the IP phone is removed from the Services menu, and the Caller  
List key is ignored if pressed by the user  
Format  
Boolean  
Default Value  
Range  
0 (false)  
0 (false), 1 (true)  
callers list disabled: 1  
Example  
Call Forward Settings  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
call forward disabled  
Description  
Enables or disables the ability to configure Call Forwarding. If this  
parameter is set to 0, a user and administrator can configure Call  
Forwarding via the Aastra Web UI and the IP Phone UI using the "Call  
Forward" options. If this parameter is set to 1, all "Call Forward" options  
are removed from the Aastra Web UI and the IP Phone UI, preventing the  
ability to configure Call Forwarding.  
Format  
Boolean  
Default Value  
Range  
0 (false)  
0 (false), 1 (true)  
callers list disabled: 1  
Example  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Missed Calls Indicator Settings  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
missed calls indicator  
disabled  
Description  
Enables or disables the Missed Calls Indicator. If the "missed calls  
indicator disabled" parame.ter is set to 0, the indicator increments as  
unanswered calls come into the IP phone. If the "missed calls indicator  
disabled" parameter is set to 1, the indicator is disabled and will NOT  
increment as unanswered calls come into the IP phone.  
Format  
Boolean  
Default Value  
Range  
0 (false)  
0 (false), 1 (true)  
missed calls indicator disabled: 1  
Example  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
XML Settings  
Parameter –  
xml application URI  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML->Services  
aastra.cfg, <mac>.cfg  
XML Application URI  
(in Web UI)  
Description  
Format  
This is the XML application you are loading into the IP phone configuration.  
HTTP server path or fully qualified Domain Name  
Not Applicable  
Default Value  
Range  
Not Applicable  
Example  
xml application URI: http://172.16.96.63/aastra/internet.php  
Parameter –  
xml application title  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML->Services  
aastra.cfg, <mac>.cfg  
XML Application Title  
(in Web UI)  
Description  
This parameter allows you to rename the XML application in the IP phone  
UI (Services->4. Custom Feature). By default, when you load an XML  
application to the IP phone, the XML application title is called "Custom  
Feature". The "xml application title" parameter allows you to change that  
title.  
For example, if you are loading a traffic report XML application, you could  
change this parameter title to "Traffic Reports", and that title will display in  
the IP phone UI as Services->4. Traffic Reports.  
Format  
Alphanumeric characters  
Not Applicable  
Default Value  
Range  
Not Applicable  
Example  
xml application title: Traffic Reports  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
xml application post list  
Aastra Web UI  
Configuration Files  
Advanced Settings->Configuration Server  
aastra.cfg, <mac>.cfg  
XML Push Server List  
(Approved IP Addresses)  
(in Web UI)  
Description  
Format  
The HTTP server that is pushing XML applications to the IP phone.  
IP address in dotted decimal format and/or Domain name address  
Not Applicable  
Default Value  
Range  
Not Applicable  
Example  
xml application post list: 10.50.10.53,  
dhcp10-53.ana.aastra.com  
Parameter –  
Aastra Web UI  
Basic Settings->Preferences  
xml beep notification  
Configuration Files aastra.cfg, <mac>.cfg  
XML Beep Support  
(in Web UI)  
Description  
Enables or disables a BEEP notification on the phone when a status  
message object (AastraIPPhoneStatus) containing a “beep” attribute  
arrives to the phone.  
Changes to this parameter are applied immediately.  
Format  
Boolean  
1 (ON)  
Default Value  
Range  
0 (OFF)No beep is audible even if the beep attribute is present in  
the XML object.  
1 (ON)The phone beeps when an XML object with the “beep”  
attribute arrives to the phone.  
Example  
xml beep notification: 0  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI  
Basic Settings->Preferences  
xml status scroll delay  
Configuration Files aastra.cfg, <mac>.cfg  
Status Scroll Delay (seconds)  
(in Web UI)  
Description  
Specifies the length of time, in seconds, that each XML status  
message displays on the phone.  
Note: Changes to this parameter are applied immediately.  
Format  
Integer  
Default Value  
Range  
5
1 to 25  
Example  
xml status scroll delay: 3  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Action URI Settings  
Parameter –  
action uri startup  
Aastra Web UI  
Configuration Files  
Advanced Settings->Action URI  
aastra.cfg, <mac>.cfg  
Startup  
(in Web UI)  
Description  
Specifies the URI for which the phone executes a GET on when a startup  
event occurs.  
Format  
Fully qualified URI  
Default Value  
Range  
Not Applicable  
Up to 128 ASCII characters  
action uri startup: http://10.50.10.140/startup  
Example  
Parameter –  
action uri registered  
Aastra Web UI  
Configuration Files  
Advanced Settings->Action URI  
aastra.cfg, <mac>.cfg  
Successful Registration  
(in Web UI)  
Description  
Specifies the URI for which the phone executes a GET on when a  
successful registration event occurs. This parameter can use the  
following variables:  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
Format  
Fully qualified URI  
Not Applicable  
Default Value  
Range  
Up to 128 ASCII characters  
Example  
action uri registered: http://10.50.10.14/registered.php?auth  
name=$$SIPAUTHNAME$$  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
action uri incoming  
Aastra Web UI  
Configuration Files  
Advanced Settings->Action URI  
aastra.cfg, <mac>.cfg  
Incoming Call  
(in Web UI)  
Description  
Specifies the URI for which the phone executes a GET on when an  
incoming call event occurs. This parameter can use the following  
variables:  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$SIPUSERNAME$$  
$$INCOMINGNAME$$  
Format  
Fully qualified URI  
Not Applicable  
Default Value  
Range  
Up to 128 ASCII characters  
Example  
action uri incoming: http://10.50.10.140/  
incoming.php?number=$$REMOTENUMBER$$  
Parameter –  
action uri outgoing  
Aastra Web UI  
Configuration Files  
Advanced Settings->Action URI  
aastra.cfg, <mac>.cfg  
Outgoing Call  
(in Web UI)  
Description  
Specifies the URI for which the phone executes a GET on when an  
outgoing call event occurs. This parameter can use the following  
variables:  
$$REMOTENUMBER$$  
$$SIPUSERNAME$$  
Format  
Fully qualified URI  
Not Applicable  
Default Value  
Range  
Up to 128 ASCII characters  
Example  
action uri outgoing: http://10.50.10.140/  
outgoing.php?number=$$REMOTENUMBER$$  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
action uri offhook  
Aastra Web UI  
Configuration Files  
Advanced Settings->Action URI  
aastra.cfg, <mac>.cfg  
Offhook  
(in Web UI)  
Description  
Specifies the URI for which the phone executes a GET on when an  
offhook event occurs.  
Format  
Fully qualified URI  
Default Value  
Range  
Not Applicable  
Up to 128 ASCII characters  
action uri offhook: http://10.50.10.140/offhook  
Example  
Parameter –  
action uri onhook  
Aastra Web UI  
Configuration Files  
Advanced Settings->Action URI  
aastra.cfg, <mac>.cfg  
Onhook  
(in Web UI)  
Description  
Specifies the URI for which the phone executes a GET on when an  
onhook event occurs.  
Format  
Fully qualified URI  
Default Value  
Range  
Not Applicable  
Up to 128 ASCII characters  
action uri onhook: http://10.50.10.140/onhook  
Example  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Ring Tone and Tone Set Global Settings  
Parameter –  
Aastra Web UI:  
IP Phone UI  
Configuration Files  
Basic Settings->Preferences->Ring Tones  
Options->Tones->Set Ring Tone  
aastra.cfg, <mac>.cfg  
ring tone  
Global Ring Tone  
(in Web UI)  
Description  
Globally sets the type of ring tone on the IP phone. Ring tone can be set  
to one of six distinct rings.  
Format  
Integer  
Default Value  
Aastra Web UI :  
IP Phone UI:  
Tone 1  
Tone 1  
Configuration Files: 0 (Tone 1)  
Range  
Aastra Web UI & IP Phone UI  
Tone 1  
Tone 2  
Tone 3  
Tone 4  
Tone 5  
Silent  
Configuration Files  
0 (Tone 1)  
1 (Tone 2)  
2 (Tone 3)  
3 (Tone 4)  
4 (Tone 5)  
5 (Silent)  
Example  
ring tone: 3  
Parameter –  
Aastra Web UI:  
IP Phone UI  
Configuration Files  
Basic Settings->Preferences->Ring Tones  
Options->Tones->Tone Set  
aastra.cfg, <mac>.cfg  
tone set  
Tone Set  
(in Web UI)  
Description  
Format  
Globally sets a tone set for a specific country.  
Text  
US  
Default Value  
Range  
Australia  
Europe (generic tones)  
France  
Germany  
Italy  
UK  
US (also used in Canada)  
Example  
tone set: Germany  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Ring Tone Per-Line Settings  
Parameter –  
lineN ring tone  
Aastra Web UI:  
Configuration Files  
Basic Settings->Preferences->Ring Tones  
aastra.cfg, <mac>.cfg  
Line N  
(in Web UI)  
Description  
Sets the type of ring tone on the IP phone on a per-line basis. Ring tone  
can be set to one of six distinct rings.  
Format  
Integer  
Default Value  
Aastra Web UI :Global  
Configuration Files:-1 (Global)  
Range  
Aastra Web UI  
Global  
Tone 1  
Tone 2  
Tone 3  
Tone 4  
Tone 5  
Silent  
Configuration Files  
-1 (Global)  
0 (Tone 1)  
1 (Tone 2)  
2 (Tone 3)  
3 (Tone 4)  
4 (Tone 5)  
5 (Silent)  
Example  
line1 ring tone 3  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Stuttered Dial Tone Setting  
Parameter –  
stutter disabled  
Aastra Web UI:  
Configuration Files  
Basic Settings->Preferences->General  
aastra.cfg, <mac>.cfg  
Stuttered Dial Tone  
(in Web UI)  
Description  
Enable or disables the playing of a stuttered dial tone when there is a  
message waiting on the IP phone.  
Format  
Boolean  
0 (false)  
Default Value  
Range  
0 (false)  
1 (true)  
Example  
stuttered disabled: 1  
Call Waiting Tone Setting  
Parameter –  
call waiting tone  
Aastra Web UI:  
Configuration Files  
Basic Settings->Preferences->General  
aastra.cfg, <mac>.cfg  
Play Call Waiting Tone  
(in Web UI)  
Description  
Enable or disables the playing of a call waiting tone when a caller is on an  
active call and a new call comes into the phone.  
Format  
Boolean  
Default Value  
Range  
1 (enabled)  
0 (disable)  
1 (enabled)  
Example  
call waiting tone: 0  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Priority Alert Settings  
Parameter –  
prioity alerting enabled  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Enable Priority Alerting  
(in Web UI)  
Description  
Enables and disables distinctive ringing on the IP phone for incoming  
calls and call-waiting calls.  
Format  
Boolean  
1 (true)  
Default Value  
Range  
0 (false)  
1 (true)  
Example  
priority alerting enabled: 0  
For Sylantro Server only  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert auto call distribution  
Configuration Files  
auto call distribution  
(in Web UI)  
Description  
When an "alert-acd" keyword appears in the header of the INVITE  
request, the configured Bellcore ring tone is applied to the IP phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert auto call distribution: 2  
A-80  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert community 1  
Configuration Files  
community-1  
(in Web UI)  
Description  
When an "alert community-1” keyword appears in the header of the  
INVITE request, the configured Bellcore ring tone is applied to the IP  
phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert community 1: 3  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert community 2  
Configuration Files  
community-2  
(in Web UI)  
Description  
When an "alert community-2” keyword appears in the header of the  
INVITE request, the configured Bellcore ring tone is applied to the IP  
phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert community 2: 4  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
alert community 3  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
community-3  
(in Web UI)  
Description  
When an "alert community-3” keyword appears in the header of the  
INVITE request, the configured Bellcore ring tone is applied to the IP  
phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert community 3: 1  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert community 4  
Configuration Files  
community-4  
(in Web UI)  
Description  
When an "alert community-4” keyword appears in the header of the  
INVITE request, the configured Bellcore ring tone is applied to the IP  
phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert community 4: 2  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert external  
Configuration Files  
alert external  
(in Web UI)  
Description  
When an "alert external" keyword appears in the header of the INVITE  
request, the configured Bellcore ring tone is applied to the IP phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert external: 4  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert emergency  
Configuration Files  
alert emergency  
(in Web UI)  
Description  
When an "alert emergency" keyword appears in the header of the INVITE  
request, the configured Bellcore ring tone is applied to the IP phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert emergency: 4  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert group  
Configuration Files  
alert group  
(in Web UI)  
Description  
When an "alert group" keyword appears in the header of the INVITE  
request, the configured Bellcore ring tone is applied to the IP phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert group: 4  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert internal  
Configuration Files  
alert internal  
(in Web UI)  
Description  
When an "alert-internal" keyword appears in the header of the INVITE  
request, the configured Bellcore ring tone is applied to the IP phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert internal: 4  
A-84  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
Aastra Web UI:  
Basic Settings->Preferences->  
Priority Alerting Settings  
aastra.cfg, <mac>.cfg  
alert priority  
Configuration Files  
alert priority  
(in Web UI)  
Description  
When an "alert priority" keyword appears in the header of the INVITE  
request, the configured Bellcore ring tone is applied to the IP phone.  
Format  
Integer  
Default Value  
Range  
0
Normal ringing  
0
1
2
3
4
5
Normal ringing (default)  
Bellcore-dr2  
Bellcore-dr3  
Bellcore-dr4  
Bellcore-dr5  
Silent  
Example  
alert priority: 4  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Language Settings  
Parameter –  
IP Phone UI  
Options->Language  
language  
Aastra Web UI  
Basic Settings->Preferences->  
Language Settings->Webpage Language  
aastra.cfg, <mac>.cfg  
Webpage Language  
Configuration File  
(in Web UI)  
Description  
The language you want to display in the IP Phone UI and the Aastra Web  
UI.  
Valid values for 53i, 55i, 57i are:  
0 (English)  
1 (French)  
2 (Spanish)  
3 (German)  
4 (Italian)  
Valid values for 57i CT are:  
0 (English)  
1 (French)  
2 (Spanish)  
Note: All languages may not be available for selection. The available  
languages are dependant on the language packs currently loaded to the  
IP phone. For more information about loading language packs, see  
“Loading Language Packs” on page 5-164.  
Format  
Integer  
0
Default Value  
Range  
0 to 4 (for 53i, 55i, 57i)  
0 to 2 (for 57i CT)  
Example  
language: 2  
language: 3  
language: 4  
A-86  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Language Pack Settings  
Parameter –  
language N  
Aastra Web UI  
Basic Settings->Preferences->  
Language Settings  
<mac>.cfg  
Configuration File  
Language N  
(in Web UI)  
Where “N” can be 1, 2, 3, or  
4
Description  
The language pack you want to load to the IP phone.  
Valid values are:  
lang_fr-ca.txt  
lang_es.txt  
lang_de.txt  
lang_it.txt  
Notes:  
1. The languages packs you load are dependant on available language  
packs from the configuration server. For more information about loading  
language packs, see “Loading Language Packs” on page 5-164.  
Format  
lang_<ISO 639>-<ISO 3166>.txt  
or  
lang_<ISO 639>.txt  
Note: For valid values for <ISO 639> and <ISO 3166>, see “Language  
Codes (from Standard ISO 639)” on page A-88 and “Country Codes  
(from Standard ISO 3166)” on page A-88.  
Default Value  
Range  
N/A  
N/A  
Example  
language 1: lang_fr-ca.txt  
language 2: lang_es.txt  
language 3: lang_de.txt  
language 4: lang_it.txt  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
The following table identifies the language code to use for the IP phone language  
packs.  
Language Codes (from Standard ISO 639)  
Language  
Language Code  
English  
French  
Spanish  
German  
Italian  
en  
fr-ca  
es  
de  
it  
The following table identifies the country codes to use for the IP phone language  
packs.  
Country Codes (from Standard ISO 3166)  
Country  
Country Code  
AFGHANISTAN  
ÅLAND ISLANDS  
ALBANIA  
AF  
AX  
AL  
DZ  
ALGERIA  
AMERICAN SAMOA  
ANDORRA  
ANGOLA  
AS  
AD  
AO  
AI  
ANGUILLA  
ANTARCTICA  
ANTIGUA AND BARBUDA  
ARGENTINA  
ARMENIA  
ARUBA  
AUSTRALIA  
AUSTRIA  
AQ  
AG  
AR  
AM  
AW  
AU  
AT  
AZERBAIJAN  
AZ  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Country  
Country Code  
BAHAMAS  
BAHRAIN  
BANGLADESH  
BARBADOS  
BELARUS  
BELGIUM  
BELIZE  
BENIN  
BS  
BH  
BD  
BB  
BY  
BE  
BZ  
BJ  
BERMUDA  
BHUTAN  
BOLIVIA  
BOSNIA AND HERZEGOVINA  
BOTSWANA  
BOUVET ISLAND  
BRAZIL  
BRITISH INDIAN OCEAN TERRITORY  
BRUNEI DARUSSALAM  
BULGARIA  
BM  
BT  
BO  
BA  
BW  
BV  
BR  
IO  
BN  
BG  
BF  
BI  
BURKINA FASO  
BURUNDI  
CAMBODIA  
CAMEROON  
CANADA  
CAPE VERDE  
CAYMAN ISLANDS  
CENTRAL AFRICAN REPUBLIC  
CHAD  
CHILE  
CHINA  
CHRISTMAS ISLAND  
COCOS (KEELING) ISLANDS  
COLOMBIA  
COMOROS  
CONGO  
KH  
CM  
CA  
CV  
KY  
CF  
TD  
CL  
CN  
CX  
CC  
CO  
KM  
CG  
CD  
CK  
CR  
CI  
CONGO, THE DEMOCRATIC REPUBLIC OF THE  
COOK ISLANDS  
COSTA RICA  
CÔTE D'IVOIRE  
CROATIA  
CUBA  
CYPRUS  
HR  
CU  
CY  
CZ  
CZECH REPUBLIC  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Country  
Country Code  
DENMARK  
DJIBOUTI  
DK  
DJ  
DOMINICA  
DOMINICAN REPUBLIC  
DM  
DO  
ECUADOR  
EGYPT  
EL SALVADOR  
EQUATORIAL GUINEA  
ERITREA  
EC  
EG  
SV  
GQ  
ER  
EE  
ET  
ESTONIA  
ETHIOPIA  
FALKLAND ISLANDS (MALVINAS)  
FAROE ISLANDS  
FIJI  
FK  
FO  
FJ  
FINLAND  
FI  
FRANCE  
FR  
GF  
PF  
TF  
FRENCH GUIANA  
FRENCH POLYNESIA  
FRENCH SOUTHERN TERRITORIES  
GABON  
GAMBIA  
GA  
GM  
GE  
DE  
GH  
GI  
GR  
GL  
GD  
GP  
GU  
GT  
GEORGIA  
GERMANY  
GHANA  
GIBRALTAR  
GREECE  
GREENLAND  
GRENADA  
GUADELOUPE  
GUAM  
GUATEMALA  
GUERNSEY  
GUINEA  
GG  
GN  
GW  
GY  
GUINEA-BISSAU  
GUYANA  
HAITI  
HT  
HM  
VA  
HN  
HK  
HU  
HEARD ISLAND AND MCDONALD ISLANDS  
HOLY SEE (VATICAN CITY STATE)  
HONDURAS  
HONG KONG  
HUNGARY  
A-90  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Country  
Country Code  
ICELAND  
INDIA  
INDONESIA  
IRAN, ISLAMIC REPUBLIC OF  
IS  
IN  
ID  
IR  
IQ  
IE  
IM  
IL  
IRAQ  
IRELAND  
ISLE OF MAN  
ISRAEL  
ITALY  
IT  
JAMAICA  
JAPAN  
JERSEY  
JORDAN  
JM  
JP  
JE  
JO  
KAZAKHSTAN  
KENYA  
KIRIBATI  
KZ  
KE  
KI  
KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF  
KOREA, REPUBLIC OF  
KUWAIT  
KP  
KR  
KW  
KG  
KYRGYZSTAN  
LAO PEOPLE'S DEMOCRATIC REPUBLIC  
LATVIA  
LEBANON  
LESOTHO  
LIBERIA  
LIBYAN ARAB JAMAHIRIYA  
LIECHTENSTEIN  
LITHUANIA  
LA  
LV  
LB  
LS  
LR  
LY  
LI  
LT  
LU  
LUXEMBOURG  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Country  
Country Code  
MACAO  
MO  
MK  
MG  
MW  
MY  
MV  
ML  
MT  
MH  
MQ  
MR  
MU  
YT  
MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF  
MADAGASCAR  
MALAWI  
MALAYSIA  
MALDIVES  
MALI  
MALTA  
MARSHALL ISLANDS  
MARTINIQUE  
MAURITANIA  
MAURITIUS  
MAYOTTE  
MEXICO  
MX  
FM  
MD  
MC  
MN  
ME  
MS  
MA  
MZ  
MM  
MICRONESIA, FEDERATED STATES OF  
MOLDOVA, REPUBLIC OF  
MONACO  
MONGOLIA  
MONTENEGRO  
MONTSERRAT  
MOROCCO  
MOZAMBIQUE  
MYANMAR  
NAMIBIA  
NAURU  
NEPAL  
NETHERLANDS  
NETHERLANDS ANTILLES  
NEW CALEDONIA  
NEW ZEALAND  
NICARAGUA  
NIGER  
NIGERIA  
NIUE  
NORFOLK ISLAND  
NORTHERN MARIANA ISLANDS  
NORWAY  
NA  
NR  
NP  
NL  
AN  
NC  
NZ  
NI  
NE  
NG  
NU  
NF  
MP  
NO  
OMAN  
OM  
A-92  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Country  
Country Code  
PAKISTAN  
PALAU  
PALESTINIAN TERRITORY, OCCUPIED  
PANAMA  
PAPUA NEW GUINEA  
PARAGUAY  
PERU  
PHILIPPINES  
PITCAIRN  
PK  
PW  
PS  
PA  
PG  
PY  
PE  
PH  
PN  
PL  
POLAND  
PORTUGAL  
PUERTO RICO  
PT  
PR  
QATAR  
QA  
RÉUNION  
ROMANIA  
RUSSIAN FEDERATION  
RWANDA  
RE  
RO  
RU  
RW  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Country  
Country Code  
SAINT HELENA  
SAINT KITTS AND NEVIS  
SAINT LUCIA  
SAINT PIERRE AND MIQUELON  
SAINT VINCENT AND THE GRENADINES  
SAMOA  
SAN MARINO  
SAO TOME AND PRINCIPE  
SAUDI ARABIA  
SENEGAL  
SERBIA  
SEYCHELLES  
SIERRA LEONE  
SINGAPORE  
SLOVAKIA  
SLOVENIA  
SH  
KN  
LC  
PM  
VC  
WS  
SM  
ST  
SA  
SN  
RS  
SC  
SL  
SG  
SK  
SI  
SOLOMON ISLANDS  
SOMALIA  
SOUTH AFRICA  
SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS  
SPAIN  
SB  
SO  
ZA  
GS  
ES  
LK  
SRI LANKA  
SUDAN  
SURINAME  
SVALBARD AND JAN MAYEN  
SWAZILAND  
SWEDEN  
SD  
SR  
SJ  
SZ  
SE  
CH  
SY  
SWITZERLAND  
SYRIAN ARAB REPUBLIC  
TAIWAN, PROVINCE OF CHINA  
TAJIKISTAN  
TW  
TJ  
TANZANIA, UNITED REPUBLIC OF  
THAILAND  
TIMOR-LESTE  
TZ  
TH  
TL  
TOGO  
TOKELAU  
TONGA  
TRINIDAD AND TOBAGO  
TUNISIA  
TG  
TK  
TO  
TT  
TN  
TR  
TM  
TC  
TV  
TURKEY  
TURKMENISTAN  
TURKS AND CAICOS ISLANDS  
TUVALU  
A-94  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Country  
Country Code  
UGANDA  
UKRAINE  
UG  
TA  
UNITED ARAB EMIRATES  
UNITED KINGDOM  
UNITED STATES  
UNITED STATES MINOR OUTLYING ISLANDS  
URUGUAY  
AE  
GB  
US  
TM  
UY  
UZ  
UZBEKISTAN  
VANUATU  
VU  
Vatican City State  
VENEZUELA  
VIET NAM  
VIRGIN ISLANDS, BRITISH  
VIRGIN ISLANDS, U.S.  
see HOLY SEE  
VE  
VN  
VG  
VI  
WALLIS AND FUTUNA  
WESTERN SAHARA  
WF  
EH  
YEMEN  
Zaire  
YE  
see CONGO, THE DEMOCRATIC  
REPUBLIC OF THE  
ZAMBIA  
ZIMBABWE  
ZM  
ZW  
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Operational, Basic, and Advanced Parameters  
Suppress DTMF Playback Setting  
Parameter –  
suppress dtmf playback  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences  
aastra.cfg, <mac>.cfg  
Suppress DTMF Playback  
(in Web UI)  
Description  
Enables and disables suppression of DTMF playback when a number is  
dialed from the softkeys or programmable keys.  
When you disable the suppression of DTMF playback and you press a  
softkey or programmable key, the IP phone dials the stored number and  
displays each digit as dialed in the LCD window. When you enable the  
suppression of DTMF playback, the IP phone dials the stored number and  
displays the entire number immediately in the LCD window, allowing the  
call to be dialed faster.  
Format  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
suppress dtmf playback: 1  
A-96  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Display DTMF Digits Setting  
Parameter –  
display dtmf digits  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences->General  
aastra.cfg, <mac>.cfg  
Display DTMF Digits  
(in Web UI)  
Description  
Enables and disables the display of DTMF digits when dialing on the IP  
phone.  
DTMF is the signal sent from the phone to the network that you generate  
when you press the phone’s touch keys. This is also known as “touchtone”  
dialing. Each key you press on your phone generates two tones of specific  
frequencies. One tone is generated from a high-frequency group of tones  
and the other from a low frequency group.  
If enabled, this parameter displays the digits on the IP phone display if you  
are dialing from the keypad, or from a softkey or programmable key. This  
parameter is disabled by default (no digits display when dialing).  
Format  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
display dtmf digits: 1  
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Operational, Basic, and Advanced Parameters  
Intercom and Auto-Answer Settings  
Outgoing Intercom Settings  
Parameter –  
sip intercom type  
Aastra Web UI  
Basic Settings->Preferences->  
Outgoing Intercom Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Type  
(in Web UI)  
Description  
Determines whether the IP phone or the server is responsible for notifying  
the recipient that an Intercom call is being placed.  
Format  
Integer  
Default Value  
For Aastra Web UI:  
Off  
For Configuration Files:  
3 - Off  
Range  
For Aastra Web UI:  
Phone-Side  
Server-Side  
Off  
For Configuration Files:  
1 - Phone-Side  
2 - Server-Side  
3 - Off  
Example  
sip intercom type: 1  
A-98  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
sip intercom prefix code  
Aastra Web UI  
Basic Settings->Preferences->  
Outgoing Intercom Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Prefix Code  
(in Web UI)  
Description  
The prefix to add to the phone number for server-side outgoing Intercom  
calls. This parameter is required for all server-side Intercom calls.  
Note: The example below shows *96 for the prefix code which is used for  
Sylantro servers.  
Format  
String  
Default Value  
Range  
N/A  
N/A  
Example  
sip intercom prefix code: *96  
Parameter –  
sip intercom line  
Aastra Web UI  
Basic Settings->Preferences->  
Outgoing Intercom Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Line  
(in Web UI)  
Description  
Specifies the line for which the IP phone uses the configuration from,  
when making the Intercom call. The IP phone uses the first available line  
for physically making the call but uses the configuration from the line you  
set for this parameter.  
Note: The "sip intercom type" parameter must be set with the Server-Side  
option to enable the "sip intercom line" parameter.  
Format  
Integer  
Default Value  
Range  
1
Line 1 through 9  
sip intercom line: 1  
Example  
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Operational, Basic, and Advanced Parameters  
Incoming Intercom Setting  
Parameter –  
sip intercom mute mic  
Aastra Web UI  
Basic Settings->Preferences->  
Incoming Intercom Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Microphone Mute  
(in Web UI)  
Description  
Enables or disables the microphone on the IP phone for Intercom calls  
made by the originating caller.  
Format  
Integer  
1
Default Value  
Range  
0 (false - microphone is not muted)  
1 (true - microphone is muted)  
Example  
sip intercom mute mic: 1  
Auto-Answer Setting  
Parameter –  
sip allow auto answer  
Aastra Web UI  
Basic Settings->Preferences->  
Incoming Intercom Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Auto-Answer  
(in Web UI)  
Description  
Enables or disables the IP phone to allow automatic answering for an  
Intercom call. If auto-answer is enabled on the IP phone, the phone plays  
a tone to alert the user before answering the intercom call. If auto-answer  
is disabled, the phone rejects the incoming intercom call and sends a busy  
signal to the caller.  
Format  
Boolean  
1 (true)  
Default Value  
Range  
0 (false - do not allow auto-answer)  
1 (true - allow auto-answer)  
Example  
sip allow auto answer: 0  
A-100  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Audio Transmit and Receive Gain Adjustment Settings  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
headset tx gain  
Description  
This is the increased (+db) or decreased (-db) amount of signal  
transmitted from the headset microphone to t he far-end party. The amount  
of Tx gain in the IP phone firmware has been reduced to avoid side-tone  
and echo on the local and far-end equipment. This parameter allows you  
to adjust the Tx gain settings to best suit your comfort level and  
deployment environment.  
Format  
Integer  
Default Value  
Range  
0
-10 db to +10 db  
headset tx gain: -5  
Example  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
headset sidetone gain  
Description  
This is the is the increased (+db) or decreased (-db) amount of sidetone  
signal from the headset microphone to the headset speaker. The amount  
of sidetone gain in the IP phone firmware has been reduced to avoid  
side-tone and echo on the local and far-end equipment. This parameter  
allows you to adjust the sidetone gain settings to best suit your comfort  
level and deployment environment.  
Format  
Integer  
Default Value  
Range  
0
-10 db to +10 db  
Example  
headset sidetone gain: -1  
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IP Phone Administrator Guide  
Operational, Basic, and Advanced Parameters  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
handset tx gain  
Description  
This is the increased (+db) or decreased (-db) amount of signal  
transmitted from the handset microphone to the far-end party. The amount  
of Tx gain in the IP phone firmware has been reduced to avoid side-tone  
and echo on the local and far-end equipment. This parameter allows you  
to adjust the Tx gain settings to best suit your comfort level and  
deployment environment.  
Format  
Integer  
Default Value  
Range  
0
-10 db to +10 db  
handset tx gain: -5  
Example  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
handset sidetone gain  
Description  
This is the increased (+db) or decreased (-db) amount of sidetone signal  
from the handset microphone to the handset speaker. The amount of  
sidetone gain in the IP phone firmware has been reduced to avoid  
side-tone and echo on the local and far-end equipment. This parameter  
allows you to adjust the sidetone gain settings to best suit your comfort  
level and deployment environment.  
Format  
Integer  
Default Value  
Range  
0
-10 db to +10 db  
Example  
handset sidetone gain: -1  
A-102  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
handsfree tx gain  
Description  
This is the increased (+db) or decreased (-db) amount of signal  
transmitted from the base microphone to the far-end party. The amount of  
Tx gain in the IP phone firmware has been reduced to avoid side-tone and  
echo on the local and far-end equipment. This parameter allows you to  
adjust the Tx gain settings to best suit your comfort level and deployment  
environment.  
Note: The example below increases the speakerphone mic transmit gain  
by 10 db.  
Format  
Integer  
Default Value  
Range  
0
-10 db to +10 db  
Example  
handsfree tx gain: 10  
Parameter –  
IP Phone UI  
Options->Set Audio  
audio mode  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Format  
Allows you to configure how the "handsfree" key on the IP phone operates.  
Integer  
0
Default Value  
Range  
0
Speaker - Calls can be made or received using the handset or  
handsfree speakerphone and can be switched between the two  
modes by pressing the d /fkey. When on speaker, you can return to  
using the handset by placing the handset on the cradle and  
picking it up again.  
1
2
3
Headset - Calls can be made or received using the headset. Calls  
can be switched between the headset and handset by pressing the d  
/fkey.  
Speaker/headset - Incoming calls are sent to the speakerphone . By  
pressing the d /f key, you can switch between the handsfree  
speakerphone, the headset, and the handset.  
Headset/speaker - Incoming calls are sent to the headset. By  
pressing the d /fkey, you can switch between the headset, the  
handsfree speakerphone, and the handset.  
Example  
audio mode: 2  
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Directed Call Pickup (BLF or XML Call Interception) Settings  
Parameter –  
directed call pickup  
Aastra Web UI  
Basic Settings->Preferences  
->Directed Call Pickup Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Directed Call Pickup  
(in Web UI)  
Description  
Format  
Enables or disables the use of "directed call pickup" feature.  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
directed call pickup: 1  
Parameter –  
play a ring splash  
Aastra Web UI  
Basic Settings->Preferences  
->Directed Call Pickup Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
Play a Ring Splash  
(in Web UI)  
Description  
Enables or disables the playing of a short "call waiting tone" when there is  
an incoming call on the BLF monitored extension. If the host tone is idle,  
the tone plays a "ring splash".  
Format  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
play a ring splash: 1  
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Configuration Parameters  
Operational, Basic, and Advanced Parameters  
BLF Subscription Period Settings  
Parameter –  
sip blf subscription period  
Aastra Web UI  
Advanced Settings->Global SIP  
->Advanced SIP Settings  
aastra.cfg, <mac>.cfg  
Configuration Files  
BLF Subscription Period  
(in Web UI)  
Description  
Specifies the time period, in seconds, that the IP phone resubscribes the  
BLF subscription service after a software/firmware upgrade or after a  
reboot of the IP phone.  
Format  
Integer  
Default Value  
Range  
3600  
120 (2 minutes minimum value)  
sip blf subscription period: 180  
Example  
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IP Phone Administrator Guide  
Hard Key Parameters  
Hard Key Parameters  
This section provides the hard key settings you can use to enable and disable the  
Redial, Conf, and Xfer keys on the IP phone.  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
redial disabled  
Description  
Enables or disables the Redial key on the IP phone. If this parameter is set  
to 0, the key is active and can be pressed by the user. If this parameter is  
set to 1, pressing the Redial key is ignored, and the dialed number is not  
saved to the "Redial List".  
Format  
Boolean  
Default Value  
Range  
0 (false)  
0 (false), 1 (true)  
redial disabled: 1  
Example  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
conference disabled  
Description  
Enables or disables the Conf key on the IP phone. If this parameter is set  
to 0, the key is active and can be pressed by the user. If this parameter is  
set to 1, pressing the Conf key is ignored.  
Format  
Boolean  
Default Value  
Range  
0 (false)  
0 (false), 1 (true)  
conference disabled: 1  
Example  
A-106  
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Configuration Parameters  
Hard Key Parameters  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
call transfer disabled  
Description  
Enables or disables the Xfer key on the IP phone. If this parameter is set  
to 0, the key is active and can be pressed by the user. If this parameter is  
set to 1, pressing the Xfer key is ignored.  
Format  
Boolean  
Default Value  
Range  
0 (false)  
0 (false), 1 (true)  
call transfer disabled: 1  
Example  
Parameter –  
map redial key to  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences->Key Mapping  
aastra.cfg, <mac>.cfg  
Map Redial Key To  
(in Web UI)  
Description  
Sets the Redial key as a speedial key if a value is entered for this  
parameter. If you leave this parameter blank, the Redial key returns to its  
original functionality.  
Note: If you configure the Redial key for speeddialing on the 57i CT Base  
Station, the Redial key on the 57i CT handset retains its original  
functionality. The Redial key on the handset is not configured for  
speeddial.  
Format  
Integer  
Default Value  
Range  
N/A  
N/A  
Example  
map redial key to: 5551234  
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IP Phone Administrator Guide  
Hard Key Parameters  
Parameter –  
map conf key to  
Aastra Web UI  
Configuration Files  
Basic Settings->Preferences->Key Mapping  
aastra.cfg, <mac>.cfg  
Map Conf Key To  
(in Web UI)  
Description  
Sets the Conf key as a speedial key if a value is entered for this  
parameter. If you leave this parameter blank, the Conf key returns to its  
original functionality.  
Note: If you configure the Conf key for speeddialing on the 57i CT Base  
Station, the Conf key on the 57i CT handset retains its original  
functionality. The Conf key on the handset is not configured for speeddial.  
Format  
Integer  
Default Value  
Range  
N/A  
N/A  
Example  
map conf key to: 5551267  
— Softkey/Programmable Key/Feature Key Parameters  
This section provides the softkey and programmable key parameters you can  
configure on the IP phones. The following table provides the number of softkeys  
and programmable keys you can configure, and the number of lines available for  
each type of phone.  
Additional Softkeys  
with Expansion  
Modules  
Handset  
Keys  
IP  
Programmable  
Keys  
Lines  
Phone  
Model  
Softkeys  
-
Available  
Available  
53i  
55i  
57i  
-
6 Top Keys  
(Up to 6  
9
9
9
-
-
-
functions)  
6 Bottom Keys  
(Up to 20  
36 to 108*  
6 Top Keys  
(Up to 6  
(Model 536EM)  
functions)  
functions)  
12 Top and  
36 to 108*  
-
Bottom Softkeys  
(Model 536EM)  
(Up to 10  
functions on top  
keys; Up to 20  
functions on  
bottom keys)  
60 to 180**  
(Model 560EM)  
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Configuration Parameters  
Hard Key Parameters  
57i CT  
12 Top and  
36 to 108* on Base  
Station  
-
9
15  
Bottom Softkeys  
(Up to 10  
functions on top  
keys; Up to 20  
functions on  
bottom keys)  
60 to 180** on Base  
Station  
(Model 560EM)  
*The 536EM expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP  
phone totaling 108 softkeys. Valid for 55i, 57i, and 57i CT phones.  
**The 560EM expansion module consists of 60 softkeys. You can have up to 3 expansion modules on an IP  
phone totaling 180 softkeys. Valid for 57i and 57i CT phones only.  
Note: When entering definitions for softkeys, the “#” sign must be  
enclosed in quotes.  
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Hard Key Parameters  
Softkey Settings for 55i, 57i, 57i CT  
The value of "N" for the following parameters is dependent on the number of  
softkeys available on the55i, 57i, and 57i CT models. See the table above for  
applicable values.  
Parameter –  
softkeyN type  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Type  
(in Web UI)  
Description  
The type of softkey to configure. Valid types are:  
none - Indicates softkey and/or programmable key is disabled.  
line - Indicates softkey and/or programmable key is configured for  
line use.  
speeddial - Indicates softkey and/or programmable key is configured  
for speeddial use. Speeddial is applicable to the 536EM and 560EM  
also.  
do not disturb (dnd)- Indicates softkey and/or programmable key is  
configured for do not disturb on the phone. This option is "Do Not  
Disturb" in the Aastra Web UI).  
blf - Indicates softkey and/or programmable key is configured for  
Busy Lamp Field (BLF) use. User can dial out on a BLF configured  
key. BLF is applicable to the 536EM and 560EM also.  
list - Indicates softkey and/or programmable key is configured for  
BLF list use. (This option is BLF/List in the Aastra Web UI). User can  
dial out on a BLF List configured key.  
xml - Indicates the softkey and/or programmable key is configured to  
accept an XML application for accessing customized XML services.  
You can also specify an XML softkey URL for this option.  
flash - Indicates the softkey and/or programmable key is set to  
generate a flash event when it is pressed on the 57i and 57i CT, or a  
feature key is pressed on the 57i CT handset. The IP phone  
generates flash events only when a call is connected and there is an  
active RTP stream (for example, when the call is not on hold).  
sprecode - Indicates the softkey and/or programmable key is  
configured to automatically activate specific services offered by the  
server. For example, if the sprecode value of *82 is configured, then  
by pressing the softkey, *82 automatically activates a service  
provided by the server.  
park - Indicates the softkey and/or programmable key is configured to  
park incoming calls when pressed.  
pickup - Indicates the softkey and/or programmable key is configured  
to pick up parked calls when pressed.  
lcr - Indicates the softkey and/or programmable key is configured for  
“last call return” when pressed.  
A-110  
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Configuration Parameters  
Hard Key Parameters  
callers list - Indicates the softkey and/or programmable key is set for  
accessing the Callers List.  
directory - Indicates the softkey and/or programmable key is set for  
accessing the Directory List.  
intercom - Indicates the softkey and/or programmable key is set to be  
used as the Intercom key.  
services - Indicates the softkey and/or programmable key is set to be  
used as the Services key.  
empty - Indicates the softkey and/or programmable key is configured to  
force a blank entry on the IP phone display for a specific softkey. The  
soft keys are added in order (from softkey1 to softkey20) after any  
hard-coded keys have been added. If a particular soft key is not defined,  
it is ignored.  
Format  
Text  
Default Value  
Range  
none  
none  
line  
speeddial  
dnd  
blf  
list ("BLF\List" in the Aastra Web UI)  
xml  
flash  
sprecode  
park  
pickup  
lcr  
callers list  
directory  
intercom  
services  
empty  
Example  
softkey1 type: line  
softkey2 type: speeddial  
softkey3 type: lcr  
softkey 4 type: xml  
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Hard Key Parameters  
Parameter –  
softkeyN label  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Label  
(in Web UI)  
Description  
The text label that displays on the IP phone for the softkey.  
The “softkeyN label” parameter can be set for the following softkey types  
only:  
speeddial  
BLF  
XML  
Flash  
sprecode  
Park  
Pickup  
Directory  
Callers List  
Intercom  
Services  
Notes:  
1. For the 57i and 57i CT phones, an icon appears beside the soft key  
label that indicates the status of the line.  
2. If the softkeyN type parameter is set to "flash", and no label value is  
entered for the softkeyN label parameter, the label of "Flash" is used.  
Format  
Text  
Default Value  
Range  
Not Applicable  
For line, blf types - Up to 9 characters.  
For speeddial type - Up to 11 characters.  
Example  
softkey1 label: “Line 9”  
softkey2 label: “info”  
softkey4 label: “johnsmith”  
A-112  
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Configuration Parameters  
Hard Key Parameters  
Parameter –  
softkeyN value  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Value  
(In WEb UI)  
Description  
This is the value you assign to the softkey.  
The “softkeyN value” parameter can be set for the following softkey types  
only:  
speeddial  
BLF  
sprecode  
Park  
Pickup  
XML  
Notes:  
1. For speedial - Value is the phone number or extension to enter for  
the softkey.  
2. For blf - Value is the extension you want to monitor.  
3. For sprecode - Value is dependent on services offered by server.  
4. For Park, Pickup - For valid values, see Chapter 5, the section,  
“Park/Pickup Call Server Configuration Values” on page 5-74. For  
Park/Pickup examples, see Chapter 5, the section, “Model 57i/480  
CT Examples” on page 5-78.  
5. For xml - You can specify a URI to use for this XML softkey. The  
variables you can use with the XML softkey URI are:  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$INCOMINGNAME$$  
Format  
Integer  
Default Value  
Range  
Not Applicable  
N/A  
Example  
softkey1 value: 9  
softkey2 value: 411  
softkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$  
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Hard Key Parameters  
Parameter –  
softkeyN line  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Line  
(in Web UI)  
Description  
This is the line associated with the softkey you are configuring. The  
number of applicable lines available is dependent on the specific IP  
phone model.  
The “softkeyN line” parameter can be set for the following softkey types  
only:  
speeddial  
BLF  
BLF/List  
Park  
Pickup  
lcr  
Format  
Integer  
1
Default Value  
Range  
1 through 9  
Example  
softkey1 line: 1  
softkey2 line: 5  
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Configuration Parameters  
Hard Key Parameters  
Parameter –  
softkeyN states  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Idle, Connected, Incoming,  
Outgoing, Busy  
(in Web UI)  
Description  
Displays the status of the phone when a softkey is pressed. You can  
enter multiple values (idle, connected, incoming, outgoing, busy) for  
the "softkeyN state" parameter.  
You must associate the softkeyN state parameter with a specific softkey.  
In the following example, the softkeyN states parameter is associated  
with softkey 12:  
softkey12 type: speeddial  
softkey12 label: voicemail  
softkey12 value *89  
softkey12 states: outgoing  
Note: The IP phone idle screen condenses the softkeys. So in the  
previous example, softkey 12 will appear in position 1 if no other softkeys  
are set. A softkey type of "empty" does not display on the idle screen at  
all.  
Format  
Text  
Default Value  
For softkey type - None:  
All states disabled  
For softkey types - Line, DND, speeddial, BLF, BLF List, XML, lcr,  
Directory, Callers List, Intercom, Services, empty:  
idle, connected, incoming, outgoing  
For softkey type - Flash:  
All states disabled  
For softkey type - Sprecode, Park:  
connected  
For softkey type - Pickup:  
idle, outgoing  
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Hard Key Parameters  
Range  
Valid values are:  
idle  
The phone is not being used.  
connected  
The line currently being displayed is  
in an active call (or the call is on hold)  
The phone is ringing.  
The user is dialing a number, or the  
far-end is ringing.  
incoming  
outgoing  
busy  
The current line is busy because the line is in use or  
the line is set as “Do Not Disturb”  
Note: For softkey type, Pickup, values can be: just idle, just outgoing, or  
idle outgoing.  
Example  
softkey1 states: idle incoming outgoing  
softkey2 states: connected  
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Configuration Parameters  
Hard Key Parameters  
Programmable Key Settings for 53i and 55i  
The value of "N" for the following parameters is dependent on the number of  
programmable keys available on the 53i models. See the table on page 108 for  
the applicable values.  
Parameter –  
prgkeyN type  
Aastra Web UI  
Configuration Files aastra.cfg, <mac>.cfg  
Operation->Programmable Keys  
Type  
(in Web UI)  
Description  
The type of programmable key to configure. Valid types are:  
none - Indicates no setting for programmable key.  
line - Indicates programmable key is configured for line use.  
speeddial - Indicates programmable key is configured for speeddial  
use  
dnd - Indicates programmable key is configured for do not disturb  
on the phone. This option is "do not disturb" in the Aastra Web UI).  
blf - Indicates programmable key is configured for Busy Lamp Field  
(BLF) use. User can dial out on a BLF configured key.  
list - Indicates programmable key is configured for BLF list use.  
User can dial out on a BLF List configured key.  
xml - Indicates programmable key is configured to accept an XML  
application for accessing customized XML services. You can also  
specify an XML softkey URL for this option.  
flash - Indicates programmable key is set to generate a flash event  
when it is pressed on the 53i. The IP phone generates flash events  
only when a call is connected and there is an active RTP stream (for  
example, when the call is not on hold).  
sprecode - Indicates programmable key is configured to  
automatically activate specific services offered by the server. For  
example, if the sprecode value of *82 is configured, then by  
pressing the softkey, *82 automatically activates a service provided  
by the server.  
park - Indicates programmable key is configured to park incoming  
calls when pressed.  
pickup - Indicates programmable key is configured to pick up  
parked calls when pressed.  
lcr - Indicates programmable key is configured for “last call return”  
when pressed.  
directory - Indicates programmable key is configured to access the  
Directory List.  
callers list - Indicates programmable key is configured to access  
the Callers List.  
conference - Indicates programmable key is configured as a  
conference key. Enter as “conf” in configuration files.  
transfer - Indicates programmable key is configured as a Transfer  
key for transferring calls. Enter as “xfer” in configuration files.  
Format  
Text  
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Hard Key Parameters  
Default Value  
Range  
Not Applicable  
none  
line  
speeddial  
dnd ("do not disturb" in the Aastra Web UI)  
blf  
list  
xml  
flash  
sprecode  
park  
pickup  
lcr  
directory  
callers list  
conf  
xfer  
Example  
prgkey1 type: speeddial  
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Configuration Parameters  
Hard Key Parameters  
Parameter –  
prgkeyN value  
Aastra Web UI  
Configuration Files aastra.cfg, <mac>.cfg  
Operation->Programmable Keys  
Value  
(in Web UI)  
Description  
This is the value you assign to the programmable key.  
The “prgkeyN value” parameter can be set for the following softkey types  
only:  
speeddial  
line  
BLF  
sprecode  
XML  
Park  
Pickup  
Notes:  
the programmable key.  
2.  
3.  
4.  
5.  
6.  
For blf - Value is the extension you want to monitor.  
For sprecode - Value is dependent on services offered by server.  
For xml - Value is IP address of the XML application.  
For Park, Pickup - For valid values, see Chapter 5, the section,  
“Park/Pickup Call Server Configuration Values” on page 5-74. For  
Park/Pickup examples, see Chapter 5, the section “Model 53i  
Examples” on page 5-79.  
Format  
Integer  
Default Value  
Range  
N/A  
N/A  
Example  
prgkey1 value: 411  
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Hard Key Parameters  
Parameter–  
Aastra Web UI  
Operation->Programmable Keys  
prgkeyN line  
Configuration Files aastra.cfg, <mac>.cfg  
Line  
(in Web UI)  
Description  
This is the line associated with the programmable key you are  
configuring.  
The “prgkeyN line” parameter can be set for the following softkey types  
only:  
speeddial  
BLF  
BLF/List  
Park  
Pickup  
lcr  
Format  
Integer  
1
Default Value  
Range  
1 through 9  
Example  
prgkey1 line: 1  
prgkey2 line: 5  
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Configuration Parameters  
Hard Key Parameters  
Top Softkey Settings for 57i and 57i CT  
Parameter –  
topsoftkeyN type  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Top Softkeys->Type  
(in Web UI)  
Description  
The type of softkey to configure. Valid types are:  
none - Indicates softkey is disabled.  
line - Indicates softkey is configured for line use.  
speeddial - Indicates softkey is configured for speeddial use.  
do not disturb (dnd)- Indicates softkey is configured for do not  
disturb on the phone. This option is "Do Not Disturb" in the Aastra  
Web UI).  
blf - Indicates softkey is configured for Busy Lamp Field (BLF) use.  
User can dial out on a BLF configured key.  
list - Indicates softkey is configured for BLF list use. (This option is  
BLF/List in the Aastra Web UI). User can dial out on a BLF List  
configured key.  
xml - Indicates the softkey is configured to accept an XML application  
for accessing customized XML services. You can also specify an XML  
softkey URL for this option.  
flash - Indicates the softkey is set to generate a flash event when it is  
pressed on the 57i and 57i CT, or a feature key is pressed on the 57i  
CT handset. The IP phone generates flash events only when a call is  
connected and there is an active RTP stream (for example, when the  
call is not on hold).  
sprecode - Indicates the softkey is configured to automatically  
activate specific services offered by the server. For example, if the  
sprecode value of *82 is configured, then by pressing the softkey, *82  
automatically activates a service provided by the server.  
park - Indicates the softkey is configured to park incoming calls when  
pressed.  
pickup - Indicates the softkey is configured to pick up parked calls  
when pressed.  
lcr - Indicates the softkey is configured for “last call return” when  
pressed.  
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Hard Key Parameters  
callers list - Indicates the softkey is set for accessing the Callers List.  
directory - Indicates the softkey is set for accessing the Directory  
List.  
intercom - Indicates the softkey is set to be used as the Intercom  
key.  
services - Indicates the softkey is set to be used as the Services key.  
empty - Indicates the softkey is configured to force a blank entry on  
the IP phone display for a specific softkey. The soft keys are added in  
order (from softkey1 to softkey20) after any hard-coded keys have  
been added. If a particular soft key is not defined, it is ignored.  
Format  
Text  
Default Value  
Range  
none  
none  
line  
speeddial  
dnd  
blf  
list ("BLF\List" in the Aastra Web UI)  
xml  
flash  
sprecode  
park  
pickup  
lcr  
callers list  
directory  
intercom  
services  
empty  
Example  
topsoftkey1 type: line  
topsoftkey2 type: speeddial  
topsoftkey3 type: lcr  
topsoftkey 4 type: xml  
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Configuration Parameters  
Hard Key Parameters  
Parameter –  
topsoftkeyN label  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Top Softkeys->Label  
(in Web UI)  
Description  
The text label that displays on the IP phone for the softkey.  
The “topsoftkeyN label” parameter can be set for the following softkey  
types only:  
speeddial  
BLF  
XML  
Flash  
sprecode  
Park  
Pickup  
Directory  
Callers List  
Intercom  
Services  
Notes:  
1. For the 57i and 57i CT phones, an icon appears beside the soft key  
label that indicates the status of the line.  
2. If the topsoftkeyN type parameter is set to "flash", and no label value  
is entered for the topsoftkeyN label parameter, the label of "Flash" is  
used.  
Format  
Text  
Default Value  
Range  
Not Applicable  
For line, blf types - Up to 9 characters.  
For speeddial type - Up to 11 characters.  
Example  
topsoftkey1 label: “Line 9”  
topsoftkey2 label: “info”  
topsoftkey4 label: “johnsmith”  
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Hard Key Parameters  
Parameter –  
topsoftkeyN value  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Top Softkeys->Value  
(In WEb UI)  
Description  
This is the value you assign to the softkey.  
The “topsoftkeyN value” parameter can be set for the following softkey  
types only:  
speeddial  
BLF  
sprecode  
Park  
Pickup  
XML  
Notes:  
1. For speedial - Value is the phone number or extension to enter for  
the softkey.  
2. For blf - Value is the extension you want to monitor.  
3. For sprecode - Value is dependent on services offered by server.  
4. For Park, Pickup - For valid values, see Chapter 5, the section,  
“Park/Pickup Call Server Configuration Values” on page 5-74. For  
Park/Pickup examples, see Chapter 5, the section, “Model 57i/480  
CT Examples” on page 5-78.  
5. For xml - You can specify a URI to use for this XML softkey. The  
variables you can use with the XML softkey URI are:  
$$SIPUSERNAME$$  
$$SIPAUTHNAME$$  
$$PROXYURL$$  
$$REMOTENUMBER$$  
$$DISPLAYNAME$$  
$$INCOMINGNAME$$  
Format  
Integer  
Default Value  
Range  
Not Applicable  
N/A  
Example  
topsoftkey1 value: 9  
topsoftkey2 value: 411  
topsoftkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$  
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Configuration Parameters  
Hard Key Parameters  
Parameter –  
topsoftkeyN line  
Aastra Web UI  
Configuration Files  
Operation->Softkeys and XML  
aastra.cfg, <mac>.cfg  
Top Softkeys->Line  
(in Web UI)  
Description  
This is the line associated with the softkey you are configuring. The  
number of applicable lines available is dependent on the specific IP  
phone model.  
The “topsoftkeyN line” parameter can be set for the following softkey  
types only:  
speeddial  
BLF  
BLF/List  
Park  
Pickup  
lcr  
Format  
Integer  
1
Default Value  
Range  
1 through 9  
Example  
topsoftkey1 line: 1  
topsoftkey2 line: 5  
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Hard Key Parameters  
Handset Feature Key Settings for the 57i CT  
Parameter –  
featurekeyN type  
Aastra Web UI  
Configuration Files  
Operation->Handset Keys  
aastra.cfg, <mac>.cfg  
Type  
(in Web UI)  
Description  
The type of feature key to configure. Valid types are:  
none - Indicates feature key is disabled.  
line - Indicates the feature key is configured for line use.  
transfer- Indicates feature key is configured for transferring a call.  
conference - Indicates feature key is configured for conference  
calling.  
public - Indicates feature key is configured to toggle from public to  
private mode. A public and private softkey can be used when at a line  
item in the Directory List. The Private key toggles a number in the  
Directory List to private. The Public key allows a number in the  
Directory List to be sent to the handsets. A 57i CT accepts a  
maximum of 50 entries with the public attribute.  
intercom - Indicates the feature key is set to be used to make an  
intercom call.  
directory - Indicates the feature key is set for accessing the Directory  
List.  
callers list - Indicates the feature key is set for accessing the Callers  
List.  
park- Indicates the feature key is configured to park incoming calls  
when pressed.  
pickup- Indicates the feature key is configured to pick up parked calls  
when pressed.  
flash - Indicates the feature key is set to generate a flash event when  
it is pressed on the 57i CT handset. The IP phone generates flash  
events only when a call is connected and there is an active RTP  
stream (for example, when the call is not on hold).  
Format  
Text  
Default Value  
None  
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Configuration Parameters  
Hard Key Parameters  
Range  
none  
line  
transfer  
conference  
public  
intercom  
directory  
callers list  
park  
pickup  
flash  
Example  
featurekey1 type: line  
featurekey2 type: public  
featurekey3 type: park  
featurekey4 type: pickup  
Parameter –  
featurekeyN label  
Aastra Web UI  
Configuration Files  
Operation->Handset Keys  
aastra.cfg, <mac>.cfg  
Label  
(in Web UI)  
Description  
The text label that displays on the IP phone for the feature key.  
Notes:  
1. For the 57i CT phones, an icon appears beside the feature key label  
that indicates the status of the line.  
2. If a feature key is configured but no label is set, the IP phone sets the  
label to the English, French, or Spanish translation of the chosen  
action. The language used is based on the current language of the  
cordless handset.  
Format  
Text  
Default Value  
Range  
Not Applicable  
Not Applicable  
Example  
featurekey1 label: Line 9  
featurekey2 label: Public  
featurekey4 label: John Smith  
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Hard Key Parameters  
Expansion Module Key Settings for 536M (53i/55i)  
and 560M (57i/57i CT)  
Parameter –  
expmodX keyN type  
Aastra Web UI  
Configuration Files  
Operation->Expansion Module N  
aastra.cfg, <mac>.cfg  
Type  
(in Web UI)  
Description  
The type of softkey to configure. Valid types are:  
none - Indicates softkey and/or programmable key is disabled.  
line - Indicates the feature key is configured for line use.  
speeddial - Indicates softkey and/or programmable key is configured  
for speeddial use.  
blf - Indicates softkey and/or programmable key is configured for  
Busy Lamp Field (BLF) use. User can dial out on a BLF configured  
key.  
list - Indicates softkey and/or programmable key is configured for  
BLF list use. (This option is BLF/List in the Aastra Web UI). User can  
dial out on a BLF List configured key.  
empty - Indicates the softkey and/or programmable key is configured  
to force a blank entry on the IP phone display for a specific softkey.  
The soft keys are added in order (from softkey1 to softkey20) after  
any hard-coded keys have been added. If a particular soft key is not  
defined, it is ignored.  
Note: Each Model 536EM has 36 softkeys for configuration. Each Model  
560EM has 60 softkeys for configuration.  
Format  
Text  
Default Value  
Range  
none  
none  
line  
speeddial  
blf  
list ("BLF\List" in the Aastra Web UI)  
Example  
expmod1 key1 type: line  
expmod1 key2 type: speeddial  
expmod1 key3 type: blf  
expmod1 key4 type: list  
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Configuration Parameters  
Hard Key Parameters  
Parameter –  
expmodX keyN value  
Aastra Web UI  
Configuration Files  
Operation->Expansion Module N  
aastra.cfg, <mac>.cfg  
Value  
(In WEb UI)  
Description  
This is the value you assign to the softkey.  
The “expmodX keyN value” parameter can be set for the following  
softkey types only:  
speeddial  
line  
blf  
list  
Note: For blf - Value is the extension you want to monitor.  
Format  
Integer  
Default Value  
Range  
Not Applicable  
N/A  
Example  
expmod1 key1 value: 9  
expmod1 key2 value: 411  
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Hard Key Parameters  
Parameter –  
expmodX keyN line  
Aastra Web UI  
Configuration Files  
Operation->Expansion Module N  
aastra.cfg, <mac>.cfg  
Line  
(in Web UI)  
Description  
This is the line associated with the softkey you are configuring. The  
number of applicable lines available is dependent on the specific IP  
phone model.  
The “expmodX keyN line” parameter can be set for the following softkey  
types only:  
speeddial  
blf  
list  
line  
Format  
Integer  
1
Default Value  
Range  
1 through 9  
Example  
expmod1 key1 line: 1  
expmod1 key2 line: 5  
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Configuration Parameters  
Hard Key Parameters  
Locking Softkeys and Programmable Keys  
Parameter–  
Configuration Files aastra.cfg, <mac>.cfg  
softkeyN locked  
Description  
Locks the specified sotkey on the 55i, 57i, or 57i CT IP phone. Locking  
the key prevents a user from changing or configuring the softkey. When a  
key is locked, the phone uses the server settings and ignores any  
previous local configuraiton.  
Affects the following parameters:  
softkeyN type  
softkeyN label  
softkeyN value  
softkeyN line  
softkeyN states  
Format  
Boolean  
Default Value  
Range  
0 (disable)  
0 (disable)  
1 (enable)  
Example  
softkey1 locked 1  
Parameter–  
Configuration Files aastra.cfg, <mac>.cfg  
topsoftkeyN locked  
Description  
Locks the specified top sotkey on the 57i or 57i CT IP phone. Locking the  
key prevents a user from changing or configuring the softkey. When a key  
is locked, the phone uses the server settings and ignores any previous  
local configuraiton.  
Affects the following parameters:  
topsoftkeyN type  
topsoftkeyN label  
topsoftkeyN value  
topsoftkeyN line  
Format  
Boolean  
Default Value  
Range  
0 (disable)  
0 (disable)  
1 (enable)  
Example  
topsoftkey1 locked 1  
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Hard Key Parameters  
Parameter–  
Configuration Files aastra.cfg, <mac>.cfg  
prgkeyN locked  
Description  
Locks the specified top sotkey on the 53i or 55i IP phone. Locking the key  
prevents a user from changing or configuring the programmable key.  
When a key is locked, the phone uses the server settings and ignores any  
previous local configuraiton.  
Affects the following parameters:  
prgkeyN type  
prgkeyN value  
prgkeyN line  
Format  
Boolean  
Default Value  
Range  
0 (disable)  
0 (disable)  
1 (enable)  
Example  
prgkey1 locked 1  
Parameter–  
Configuration Files aastra.cfg, <mac>.cfg  
featurekeyN locked  
Description  
Locks the specified top sotkey on the 57i CT IP phone. Locking the key  
prevents a user from changing or configuring the feature key. When a key  
is locked, the phone uses the server settings and ignores any previous  
local configuraiton.  
Affects the following parameters:  
featurekeyN type  
featurekeyN label  
Format  
Boolean  
Default Value  
Range  
0 (disable)  
0 (disable)  
1 (enable)  
Example  
featurekey1 locked 1  
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Configuration Parameters  
Hard Key Parameters  
Parameter–  
Configuration Files aastra.cfg, <mac>.cfg  
expmodX key N locked  
Description  
Locks the specified top sotkey on the 5-Series Expansion Module  
attached to the IP phone. Locking the key prevents a user from changing  
or configuring the softkey on the expansion module. When a key is  
locked, the phone uses the server settings and ignores any previous local  
configuraiton.  
Affects the following parameters:  
expmodX keyN type  
expmodX keyN value  
expmodX keyN line  
Format  
Boolean  
Default Value  
Range  
0 (disable)  
0 (disable)  
1 (enable)  
Example  
expmod1 locked 1  
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IP Phone Administrator Guide  
Advanced Operational Parameters  
Advanced Operational Parameters  
The following parameters in this section allow the system admininstrator to set  
advanced operational features on the IP phones.  
MAC Address/Line Number  
This section provides the parameters you can set to enable or disable the sending  
of the MAC address and line number in REGISTER messages to the call server.  
Parameter –  
sip send mac  
Aastra Web UI:  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
Configuration Files  
aastra.cfg, <mac>.cfg  
Send MAC Address in  
REGISTER Message  
(in Web UI)  
Description  
Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent  
from the phone to the call server, where the value is the MAC address of  
the phone.  
Format  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
sip send mac: 1  
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Configuration Parameters  
Advanced Operational Parameters  
Parameter –  
sip send line  
Aastra Web UI:  
Configuration Files  
Advanced Settings->Global SIP->  
Advanced SIP Settings  
aastra.cfg, <mac>.cfg  
Send Line Number in  
REGISTER Message  
(in Web UI)  
Description  
Adds an "Aastra-Line:" header to the SIP REGISTER messages sent  
from the phone to the call server, where the value is the MAC address of  
the phone.  
Format  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
sip send line: 1  
Blind Transfer Setting.  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
sip cancel after blind transfer  
Description  
Forces the phone to use the Blind Transfer method available in software  
prior to release 1.4. This method sends the CANCEL message after the  
REFER message when blind transferring a call.  
Format  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
sip cancel after blind transfer: 1  
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Advanced Operational Parameters  
Update Caller ID Setting.  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
sip update callerid  
Description  
Enables or disables the updating of the Caller ID information during a  
call.  
Format  
Boolean  
Default Value  
Range  
0 (disabled)  
0 (disabled)  
1 (enabled)  
Example  
sip update callerid: 1  
Boot Sequence Recovery Mode.  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
force web recovery mode  
disabled  
Description  
Enables or disables the forcing web recovery mode feature. If this  
parameter is set to "1", you cannot force web recovery. If this parameter  
is set to "0", press 1 and # keys during boot up when the logo displays to  
force the web recovery mode.  
Format  
Boolean  
0 (false)  
Default Value  
Range  
0 (false)  
1 (true)  
Example  
force web recovery mode disabled: 1  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
max boot count  
Description  
Specifies the number of faulty boots that occur before the phone is forced  
into Web recovery mode.  
Format  
Integer  
10  
Default Value  
Range  
0 to 32767  
Zero (0) disables the max boot count feature.  
max boot count: 0  
Example  
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Configuration Parameters  
Advanced Operational Parameters  
Single Call Restriction  
Parameter –  
two call support  
Aastra Web UI  
Configuration Files  
Advanced Settings->Global SIP->RTP Settings  
aastra.cfg, <mac>.cfg  
Two Call Support  
(in Web UI)  
Description  
Enables or disables the single media path restriction between the  
57i CT base unit and the handset.  
When this feature is enabled (set to 1), you can make separate active  
calls from the 57i CT base unit and from the cordless handset. If this  
feature is disabled (set to 0), only one call can be active at a time either  
from the base unit or from the handset.  
When this feature is disabled, and you make an active call on either the  
base unit or the handset, any other attempt to make an active call is put  
on hold. Also, when this feature is disabled, more than one call can  
negotiate complex audio codecs since only a single call is decoding  
audio at a time.  
Format  
Boolean  
1
Default Value  
Range  
0 - Disable  
1 - Enable  
Example  
two call support: 0  
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Troubleshooting Parameters  
Troubleshooting Parameters  
The following parameters in this section allow the system admininstrator to set  
logging and support settings for troubleshooting purposes.  
Log Settings  
Parameter –  
log ip  
Aastra Web UI  
Advanced Settings->Troubleshooting->  
Log Settings  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Specifies the IP address for which to save log files for troubleshooting  
purposes.  
Format  
IP address  
Default Value  
Range  
0.0.0.0  
Not Applicable  
log ip: 192.168.3.2  
Example  
Parameter –  
log port  
Aastra Web UI  
Advanced Settings->Troubleshooting->  
Log Settings  
Configuration Files  
aastra.cfg, <mac>.cfg  
Description  
Specifies the IP port to use to save log files for troubleshooting purposes.  
This is the IP port that transmits information from the IP phone to the IP  
address location.  
Format  
Integer  
Default Value  
Range  
0
Any valid IP port  
log port: 2  
Example  
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Configuration Parameters  
Troubleshooting Parameters  
Parameter –  
log level  
Aastra Web UI  
Configuration Files  
Advanced Settings->Troubleshooting->Module  
aastra.cfg, <mac>.cfg  
Module  
Description  
Specifies the severity level of the logs to be reported to a log file. When  
this parameter is set to a specific value, only the logs with characteristics  
of this value and higher are reported to the log file.  
For example, if this parameter was set to “Info”, all logs with a severity of  
Info and higher are reported to the log file (debug entries are dropped).  
Changes to this parameter require a reboot of the IP Phone.  
Log levels are:  
Debug - All logs are reported to the log file.  
Info - Informational logs and higher are reported to the log file (debug  
logs are dropped).  
Warn - Warning logs and higher are reported to the log file (info and  
debug logs are dropped).  
Error - Error logs and higher are reported to the log file (warning, info,  
and debug logs are dropped).  
Fatal - Fatal errors only are reported to the log file.  
Note: Values set in the Aastra Web UI must be converted to decimal (for  
example, 65535).  
Format  
Not Applicable  
0 (Debug)  
Default Value  
Range  
Aastra Web UI:  
Debug  
Info  
Warn  
Error  
Fatal  
Configuration files:  
0 (Debug)  
1 (Info)  
2 (Warn)  
3 (Error)  
4 (Fatal)  
Example  
log level: 3  
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Appendix B  
Configuration Server Setup  
About this appendix  
Introduction  
This appendix describes how to setup the TFTP protocol configuration server in  
your network.  
Topics  
This appendix covers the following topics:  
Topic  
Page  
Configuration Server Protocol Setup  
TFTP Server Set-up  
page B-2  
page B-2  
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IP Phone Administrator Guide  
Configuration Server Protocol Setup  
Configuration Server Protocol Setup  
TFTP Server Set-up  
There are a number of TFTP servers available. PumpKIN is one of such  
TFTP servers. Use the keywords “pumpkin TFTP server” on Google and  
you should get the web site where you can download the software  
from. Installing PumpKIN is straightforward. To configure the directory  
from where you would be serving the files, click on the Options button  
on PumpKIN’s main window as shown in the following figure.  
It is important to select the “Give all files” radio button under the “Read Request  
Behavior” category. This makes the files to be served without any manual  
intervention when requested.  
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Configuration Server Setup  
Configuration Server Protocol Setup  
If you want to prevent users from writing files to the directory select  
the “Deny all requests” in the “Write Request Behavior” category. Click  
the OK button after you have entered all the required information. All the  
firmware files should be in the file system root directory. Currently we  
do not support downloads from files present in sub-directories. Consult  
PumpKIN’s documentation if you need more information on how to set-up the  
TFTP server.  
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Appendix C  
Configuring the IP Phone  
at the Asterisk IP PBX  
About this appendix  
Introduction  
This appendix describes how to setup a user’s phone with an extension to make  
and receive calls using the Asterisk as the PBX.  
Topics  
This appendix covers the following topics:  
Topic  
Page  
IP Phone at the Asterisk IP PBX  
page C-2  
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IP Phone Administrator Guide  
IP Phone at the Asterisk IP PBX  
IP Phone at the Asterisk IP PBX  
The following configuration illustrates how to create a user with an extension to  
make and receive calls using the Asterisk as the PBX. This configuration is  
defined in the sip.conf file present along with the other configuration files that are  
created when Asterisk is installed. Usually, the configuration files can be found at  
the /etc/asterisk directory.  
;This is used in the “extensions.conf” file to identify this  
;physical phone when issuing Dial commands.  
[phone1]  
;The type to use for the 57i is “friend”.  
;”Peer” is used when the Asterisk is contacting a proxy,  
;”user” is used for phones that can only make calls  
;and “friend” acts as both a peer and a user.  
type=friend  
;If your host has an entry in your DNS then you just enter the  
;machines name in the host= field.  
host=dynamic  
defaultip=192.168.1.1 ;default IP address that the phone is  
;configured to  
;The password that phone1 will use to register with this PBX  
secret=1234  
dtmfmode=rfc2833;Choices are inband, rfc2833, or info  
mailbox=1000 ;Mailbox for message waiting indicator  
;If a phone is not in a valid context you will not be  
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Configuring the IP Phone at the Asterisk IP PBX  
IP Phone at the Asterisk IP PBX  
;able to use it. In this example' sip' is used. You can use  
;whatever you like, but make sure they are the same, you will  
;need to make an entry in your extensions.conf file (which we  
;will get to later)  
context=sip  
callerid="Phone 1" <1234>  
After this is defined in the “sip.conf” file, some information has to be entered in  
the “extensions.conf” file present in the same directory as the “sip.conf” file. The  
following definition in the file under the [sip]section/context completes defining  
the extension for the 57i phone.  
exten -> 1234,1,Dial(SIP/phone1,20)  
This definition completes configuring the 57i phone at the IP PBX system.  
To verify whether the extension has been successfully registered at the IP PBX  
system, enter the Asterisk console and reload Asterisk. Use the command “sip  
show peers” at the console. This will display the extensions that are registered at  
the IP PBX system.  
Name/username Host  
Mask  
Port  
Status  
phone1/phone1192.168.1.1(D) 255.255.255.255 5060  
Unmonitored  
This completes the basic set-up for the 57i phone with 1234 extension at  
the Asterisk IP PBX system. Refer to Asterisk documentation for set-up on  
extended or advanced features such as voice mail and call forwarding, etc.  
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Appendix D  
Sample Configuration Files  
About this appendix  
Introduction  
This appendix provides sample configuration files for the 57i, 57i CT, and 53i.  
Topics  
Topic  
Page  
Sample Configuration Files  
page D-2  
page D-2  
page D-12  
page D-29  
page D-29  
57i Sample Configuration File  
57i CT Sample Configuration File  
53i Sample Configuration File  
53i Sample Configuration File  
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IP Phone Administrator Guide  
Sample Configuration Files  
Sample Configuration Files  
This section consists of the sample configuration files necessary to configure the  
IP phones. The general format is similar to configuration files used by several  
Unix-based programs. Any text following a number sign (#) on a line is  
considered to be a comment, unless the # is contained within  
double-quotes. Currently, Boolean fields use 0 for false and 1 for true.  
57i Sample Configuration File  
# Sample Configuration File  
# ===========================  
# Date: October 20th, 2005  
# Phone Model: 57i  
# Notes:  
#
# The general format used here is similar to configuration files  
# used by several UNIX-based programs. Any text following a number  
# sign (#) is considered to be a comment, unless the number sign is  
# contained within double-quotes ("#") where it is considered to be  
# a pound. For Boolean fields, 0 = false, 1 = true.  
# Comments:  
#
# This file contains sample configurations for the "aastra.cfg" or  
# "<mac>.cfg" file. The settings included here are examples only.  
# You should change/comment the values to suit your requirements.  
#
# Not all possible paramters are shown, refer to the admin guide for  
# the full list of supported parameters, their defaults and valid  
# ranges.  
#
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Sample Configuration Files  
Sample Configuration Files  
# The Aastra 57i, 57iCT, and 53i phones will download 2  
# configuration files from the TFTP server while restarting, the  
# "aastra.cfg" file and the "<mac>.cfg" file. These two configuration  
# files can be used to configure all of the settings of the phone with  
# the exception of assigning a static IP address to a phone and line  
# settings, which should only be set in the "<mac>.cfg" file.  
#
# The "aastra.cfg" file configures the settings server wide, while  
# the "<mac>.cfg" file configures only the phone with the MAC address  
# for which the file is named (for example, "00085d0304f4.cfg"). The  
# settings in the "aastra.cfg" file will be overridden by settings  
# which also appear in the "<mac>.cfg" file.  
#------------------------------------------------------------------  
# DHCP Setting  
# ==============  
#dhcp: 1 # DHCP enabled.  
# DHCP:  
# 0 = false, means DHCP is disabled.  
# 1 = true, means DHCP is enabled.  
#
# Notes:  
#
# DHCP is normally set from the Options list on the phone or  
# the web interface  
#
# If DHCP is disabled, the following network settings will  
# have to be configured manually either through the configuration  
# files, the Options List in the phone, or the Web Client: IP  
# Address (of the phone), Subnet Mask, Gateway, DNS, and TFTP  
# Server.  
#-------------------------------------------------------------------  
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Sample Configuration Files  
# Network Settings  
## = = = = = = = =  
# Notes: If DHCP is enabled, you do not need to set these network  
# settings. Although depending on you DHCP server configuration you  
# may still have to set the dns address.  
#ip:  
# This value is unique to each phone on a server  
# and should be set in the "<mac>.cfg" file if  
# setting this manually.  
#subnet mask:  
#default gateway:  
#dns1:  
#dns2:  
# Time Server Settings  
## =====================  
#time server disabled: 1 # Time server disabled.  
#time server1:  
#time server2:  
#time server3:  
# Enable time server and enter at  
# least one time server IP address or  
# qualified domain name  
# Time Server Disabled:  
# 0 = false, means the time server is not disabled.  
# 1 = true, means the time server is disabled.  
# NAT Settings  
# ===============  
# Option 1:  
#
# If you are connecting to a Nortel MCS call server and there is a  
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Sample Configuration Files  
# NAT device between the server and the phone, then you must set the  
# following two parameters for the phone to function correctly.  
#sip nortel nat support: 1  
#sip nortel nat timer: 60  
# 1 = enabled  
# seconds between keep alive messages  
# Option 2:  
#
# If you are using a session border controller, you should set the  
# outbound proxy to the session border controller address  
#sip outbound proxy: sbc.aastra.com  
#sip outbound proxy port: 0  
# a value of 0 enables SRV  
# lookups for the address of  
# the proxy.  
# Option 3:  
#
# If you know the public IP address of your NAT device and and have  
# opened up a port for the SIP messages then you can statically  
# assign this information.  
#sip nat ip: 67.123.122.90  
#sip nat port: 5890  
# Additional Network Settings  
# =============================  
#sip rtp port: 3000  
# Eg. RTP packets are sent to port 3000.  
#-------------------------------------------------------------------  
# Configuration Server Settings  
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Sample Configuration Files  
## = = = = = = = = = = = = = = =  
# Notes: This section defines which server the phone retrieves new  
# firmware images and configuration files from. Three protocols are  
# supported TFTP, FTP and HTTP  
download protocol: TFTP # valid values are TFTP, FTP and HTTP  
## TFTP server settings  
tftp server: 192.168.0.130  
#alternate tftp server:  
#use alternate tftp server: 1  
# If your DHCP server assigns  
# a TFTP server address which  
# you do not use, you can use  
# the alternate tftp server.  
## FTP server settings  
#ftp server: 192.168.0.131 # can be IP or FQDN  
#ftp username: aastra  
#ftp password: 57iaastra  
## HTTP server settings (for http://bogus.aastra.com/firmware/)  
#http server: bogus.aastra.com # can be IP or FQDN  
#http path: firmware  
#-------------------------------------------------------------------  
# Dial Plan Settings  
# =====================  
#
# Notes:  
#
# As you dial a number on the phone, the phone will initiate a call  
# when one of the following conditions are meet:  
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Sample Configuration Files  
Sample Configuration Files  
#
# (1) The entered number is an exact match in the dial plan  
# (2) The "#" symbol has been pressed  
# (3) A timeout occurs  
#
# The dial plan is a regular expression that supports the following  
# syntax:  
#
#
#
#
#
#
#
#
#
#
#
#
0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols  
x
+
: matches any digit (0...9)  
: matches 0 or more repetitions of the  
: previous expression  
[]  
: matches any number inside the brackets  
: can be used with a "-" to represent a  
: range  
()  
|
: expression grouping  
: either or  
# If the dialled number doesn't match the dial plan then the call  
# is rejected.  
sip digit timeout: 3  
# set the inter-digit timeout in seconds  
# Example dial plans  
sip dial plan: "x+#|xx+*" # this is the default dial string, note  
# that is must be quoted since it contains  
# a '#' character  
#sip dial plan: [01]xxx|[2-8]xxxx|91xxxxxxxxxx  
# accecpt any 4 digit number beginning  
# with a 0 or 1, any 5 digit number  
# beginning with a number between 2 and 8  
# (inclusive) or a 12 digit number  
# beginning with 91  
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Sample Configuration Files  
#sip dial plan terminator: 1 # enable sending of the "#" symbol to  
# to the proxy in the dial string  
#------------------------------------------------------------------  
# General SIP Settings  
# = = = = = = = = = = =  
#sip session timer: 30  
# enable support of RFC4028, the default  
# value of 0 disables this functionality  
#sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip  
# messaging  
#sip use basic codecs: 1  
#sip out-of-band dtmf: 0  
# limit codecs to G711 and G729  
# turn off support for RFC2833 (on by  
# default)  
# Global SIP User Settings  
# ==========================  
#
# Notes:  
# These settings are used as the default configuration for the hard  
# key lines on the phone. That is:  
#
#
#
#
L1 to L4 on the 57i and 57iCT  
L1 to L3 on the 53i  
# These can be over-ridden on a per-line basis using the per-line  
# settings.  
#
# See the Admin Guide for a detailed explaination of how this works  
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Sample Configuration Files  
sip screen name: Joe Smith  
sip user name: 4256  
# the name display on the phone's screen  
# the phone number  
sip display name: Joseph Smith # the caller name sent out when making  
# a call.  
sip vmail: *78  
# the number to reach voicemail on  
sip auth name: jsmith  
sip password: 12345  
# account used to authenticate user  
# password for authentication account  
sip mode: 0  
# line type:  
# 0 - generic,  
# 1 - BroadSoft SCA line  
# 2 - Nortel line  
sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy  
sip proxy port: 5060  
# port used for SIP messages on the  
# proxy. Set to 0 to enable SRV  
# lookups  
sip registrar ip: aastra.com # IP address or FQDN of registrar  
sip registrar port: 0 # as proxy port, but for the registrar  
sip registration period: 3600 # registration period in seconds  
# Per-line SIP Settings  
# ======================  
# configure line 3 as the support Broadsoft SCA line  
# - the proxy and registrar settings are taken from the global  
#
settings above  
sip line3 screen name: Support  
sip line3 user name: 4000  
sip line3 display name: Aastra Support  
sip line3 auth name: support  
sip line3 password: 54321  
sip line3 mode: 1  
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sip line3 vmail: *78  
# configure line 5 (a soft key line) as an ordinary line  
# of a test server  
sip line5 screen name: Test 1  
sip line5 user name: 5551001  
sip line5 display name: Test 1  
sip line5 auth name: 5551001  
sip line5 password: 5551001  
sip line5 mode: 0  
sip line5 proxy ip: 10.50.10.102  
sip line5 proxy port: 5060  
sip line5 registrar ip: 10.50.10.102  
sip line5 registrar port: 5060  
sip line5 registration period: 60  
#-------------------------------------------------------------------  
# Softkey Settings  
#
# Softkeys can be set either server wide or unique to each phone.  
# Setting softkeys as line/call appearances should be done in the  
# "<mac>.cfg" file, since these are unique to each phone.  
# Notes:  
#
# There are a maximum of 18 softkeys that can be configured on the  
# 57i or 57iCT phone. These can be set up through either of the 2  
# configuration files, depending on whether this is to be server wide  
# ("aastra.cfg") or phone specific ("<mac>.cfg"). Each softkey needs  
# to be numbered from 1 - 18, for example "softkey12 type:  
# speeddial". Softkeys can be set up as speeddials or as additional  
# call/line appearances and have a type, label and value associated  
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Sample Configuration Files  
# with it as seen here in the default softkey settings.  
# SOFTKEY TYPES: "line", "speeddial", "blf", "list", "dnd"  
# SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum  
#
#
number of characters for this value is 10 for  
speeddials and dnd, 9 chars for lines, blf  
# SOFTKEY VALUE: If softkey type is a speeddial, any DTMFs (from  
#
#
#
#
0 - 9, *, "#") or a comma (,) for 500ms pause and  
'E' for On-hook can be set for the value.  
If softkey type is blf it is the extension you want  
to monitor.  
# SOFTKEY LINE: This is line associated with the softkey. For line  
#
#
#
softkeys the value must be between 5 and 9 (1 - 4  
are already hardcoded as the L1, L2, L3 and L4 hard  
key line/call appearances)  
# Speed Dials  
softkey1 type: speeddial  
softkey1 label: "Ext Pickup"  
softkey1 value: *8  
softkey2 type: speeddial  
softkey2 label: "Call Return"  
softkey2 value: *69  
# DND Key  
softkey4 type: dnd  
softkey4 label: DND  
# Line appearance  
softkey6 type: line  
softkey6 label: Test 1  
softkey6 line: 5  
# blf  
softkey8 type: blf  
softkey8 label: Jane Doe  
softkey8 value: 4559  
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softkey8 line: 1  
# list  
softkey11 type: list  
softkey12 type: list  
57i CT Sample Configuration File  
# Sample Configuration File  
# =========================  
# Date: October 26th, 2005  
# Phone Model: 57iCT  
# Notes:  
#
# The general format used here is similar to configuration files  
# used by several UNIX-based programs. Any text following a number  
# sign (#) is considered to be a comment, unless the number sign is  
# contained within double-quotes ("#") where it is considered to be  
# a pound. For Boolean fields, 0 = false, 1 = true.  
# Comments:  
#
# This file contains sample configurations for the "aastra.cfg" or  
# "<mac>.cfg" file. The settings included here are examples only.  
# You should change/comment the values to suit your requirements.  
#
# Not all possible paramters are shown, refer to the admin guide for  
# the full list of supported parameters, their defaults and valid  
# ranges.  
#
# The Aastra 57i, 57iCT, and 53i phones will download 2  
# configuration files from the TFTP server while restarting, the  
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# "aastra.cfg" file and the "<mac>.cfg" file. These two configuration  
# files can be used to configure all of the settings of the phone with  
# the exception of assigning a static IP address to a phone and line  
# settings, which should only be set in the "<mac>.cfg" file.  
#
# The "aastra.cfg" file configures the settings server wide, while the  
# "<mac>.cfg" file configures only the phone with the MAC address for  
# which the file is named (for example, "00085d0304f4.cfg"). The  
# settings in the "aastra.cfg" file will be overridden by settings  
# which also appear in the "<mac>.cfg" file.  
#-------------------------------------------------------------------  
# DHCP Setting  
# ============  
#dhcp: 1 # DHCP enabled.  
# DHCP:  
# 0 = false, means DHCP is disabled.  
# 1 = true, means DHCP is enabled.  
#
# Notes:  
#
# DHCP is normally set from the Options list on the phone or  
# the web interface  
#
# If DHCP is disabled, the following network settings will  
# have to be configured manually either through the configuration  
# files, the Options List in the phone, or the Web Client: IP  
# Address (of the phone), Subnet Mask, Gateway, DNS, and TFTP  
# Server.  
#-------------------------------------------------------------------  
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# Network Settings  
# ================  
# Notes: If DHCP is enabled, you do not need to set these network  
# settings. Although depending on you DHCP server configuration you  
# may still have to set the dns address.  
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#ip:  
# This value is unique to each phone on a server  
# and should be set in the "<mac>.cfg" file if  
# setting this manually.  
#subnet mask:  
#default gateway:  
#dns1:  
#dns2:  
# Time Server Settings  
# ====================  
#time server disabled: 1 # Time server disabled.  
#time server1:  
#time server2:  
#time server3:  
# Enable time server and enter at  
# least one time server IP address or  
# qualified domain name  
# Time Server Disabled:  
# 0 = false, means the time server is not disabled.  
# 1 = true, means the time server is disabled.  
# NAT Settings  
#=============  
# Option 1:  
#
# If you are connecting to a Nortel MCS call server and there is a  
# NAT device between the server and the phone, then you must set the  
# following two parameters for the phone to function correctly.  
#sip nortel nat support: 1  
# 1 = enabled  
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#sip nortel nat timer: 60  
# seconds between keep alive messages  
# Option 2:  
#
# If you are using a session border controller, you should set the  
# outbound proxy to the session border controller address  
#sip outbound proxy: sbc.aastra.com  
#sip outbound proxy port: 0  
# a value of 0 enables SRV  
# lookups for the address of  
# the proxy.  
# Option 3:  
#
# If you know the public IP address of your NAT device and and have  
# opened up a port for the SIP messages then you can statically  
# assign this information.  
#sip nat ip: 67.123.122.90  
#sip nat port: 5890  
# Additional Network Settings  
#============================  
#sip rtp port: 3000  
# Eg. RTP packets are sent to port 3000.  
#------------------------------------------------------------------  
# Configuration Server Settings  
# =============================  
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# Notes: This section defines which server the phone retrieves new  
# firmware images and configuration files from. Three protocols are  
# supported TFTP, FTP and HTTP  
download protocol: TFTP # valid values are TFTP, FTP and HTTP  
## TFTP server settings  
tftp server: 192.168.0.130  
#alternate tftp server:  
#use alternate tftp server: 1  
# If your DHCP server assigns  
# a TFTP server address which  
# you do not use, you can use  
# the alternate tftp server.  
## FTP server settings  
#ftp server: 192.168.0.131 # can be IP or FQDN  
#ftp username: aastra  
#ftp password: 57iaastra  
## HTTP server settings (for http://bogus.aastra.com/firmware/)  
#http server: bogus.aastra.com # can be IP or FQDN  
#http path: firmware  
#------------------------------------------------------------------  
# Dial Plan Settings  
# ==================  
#
# Notes:  
#
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# As you dial a number on the phone, the phone will initiate a call  
# when one of the following conditions are meet:  
#
# (1) The entered number is an exact match in the dial plan  
# (2) The "#" symbol has been pressed  
# (3) A timeout occurs  
#
# The dial plan is a regular expression that supports the following  
# syntax:  
#
#
#
#
#
#
#
#
#
#
#
#
0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols  
x
+
: matches any digit (0...9)  
: matches 0 or more repetitions of the  
: previous expression  
[]  
: matches any number inside the brackets  
: can be used with a "-" to represent a  
: range  
()  
|
: expression grouping  
: either or  
# If the dialled number doesn't match the dial plan then the call  
# is rejected.  
sip digit timeout: 3  
# Example dial plans  
# set the inter-digit timeout in seconds  
sip dial plan: "x+#|xx+*" # this is the default dial string, note  
# that is must be quoted since it contains  
# a '#' character  
#sip dial plan: [01]xxx|[2-8]xxxx|91xxxxxxxxxx  
# accecpt any 4 digit number beginning  
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Sample Configuration Files  
# with a 0 or 1, any 5 digit number  
# beginning with a number between 2 and 8  
# (inclusive) or a 12 digit number  
# beginning with 91  
#sip dial plan terminator: 1 # enable sending of the "#" symbol to  
# to the proxy in the dial string  
#-------------------------------------------------------------------  
# General SIP Settings  
# ====================  
#sip session timer: 30  
# enable support of RFC4028, the default  
# value of 0 disables this functionality  
#sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip  
# messaging  
#sip use basic codecs: 1  
#sip out-of-band dtmf: 0  
# limit codecs to G711 and G729  
# turn off support for RFC2833 (on by  
# default)  
# Global SIP User Settings  
# ========================  
#
# Notes:  
# These settings are used as the default configuration for the hard  
# key lines on the phone. That is:  
#
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#
#
#
L1 to L4 on the 57i and 57iCT  
L1 to L3 on the 53i  
# These can be over-ridden on a per-line basis using the per-line  
# settings.  
#
# See the Admin Guide for a detailed explaination of how this works  
sip screen name: Joe Smith  
sip user name: 4256  
# the name display on the phone's screen  
# the phone number  
sip display name: Joseph Smith # the caller name sent out when making  
# a call.  
sip vmail: *78  
# the number to reach voicemail on  
sip auth name: jsmith  
sip password: 12345  
# account used to authenticate user  
# password for authentication account  
sip mode: 0  
# line type:  
# 0 - generic,  
# 1 - BroadSoft SCA line  
# 2 - Nortel line  
sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy  
sip proxy port: 5060  
# port used for SIP messages on the  
# proxy. Set to 0 to enable SRV  
# lookups  
sip registrar ip: aastra.com # IP address or FQDN of registrar  
sip registrar port: 0 # as proxy port, but for the registrar  
sip registration period: 3600 # registration period in seconds  
# Per-line SIP Settings  
# =====================  
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Sample Configuration Files  
# configure line 3 as the support Broadsoft SCA line  
# - the proxy and registrar settings are taken from the global  
#
settings above  
sip line3 screen name: Support  
sip line3 user name: 4000  
sip line3 display name: Aastra Support  
sip line3 auth name: support  
sip line3 password: 54321  
sip line3 mode: 1  
sip line3 vmail: *78  
# configure line 5 (a soft key line) as an ordinary line  
# of a test server  
sip line5 screen name: Test 1  
sip line5 user name: 5551001  
sip line5 display name: Test 1  
sip line5 auth name: 5551001  
sip line5 password: 5551001  
sip line5 mode: 0  
sip line5 proxy ip: 10.50.10.102  
sip line5 proxy port: 5060  
sip line5 registrar ip: 10.50.10.102  
sip line5 registrar port: 5060  
sip line5 registration period: 60  
#-------------------------------------------------------------------  
# Softkey Settings  
# ================  
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# Softkeys can be set either server wide or unique to each phone.  
# Setting softkeys as line/call appearances should be done in the  
# "<mac>.cfg" file, since these are unique to each phone.  
# Notes:  
#
# There are a maximum of 18 softkeys that can be configured on the  
# 57i or 57iCT phone. These can be set up through either of the 2  
# configuration files, depending on whether this is to be server wide  
# ("aastra.cfg") or phone specific ("<mac>.cfg"). Each softkey needs  
# to be numbered from 1 - 18, for example "softkey12 type:  
# speeddial". Softkeys can be set up as speeddials or as additional  
# call/line appearances and have a type, label and value associated  
# with it as seen here in the default softkey settings.  
# SOFTKEY TYPES: "line", "speeddial", "blf", "list", "dnd"  
# SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum  
#
#
number of characters for this value is 10 for  
speeddials and dnd, 9 chars for lines, blf  
# SOFTKEY VALUE: If softkey type is a speeddial, any DTMFs (from  
#
#
#
#
0 - 9, *, "#") or a comma (,) for 500ms pause and  
'E' for On-hook can be set for the value.  
If softkey type is blf it is the extension you want  
to monitor.  
# SOFTKEY LINE: This is line associated with the softkey. For line  
#
#
#
softkeys the value must be between 5 and 9 (1 - 4  
are already hardcoded as the L1, L2, L3 and L4 hard  
key line/call appearances)  
# Speed Dials  
softkey1 type: speeddial  
softkey1 label: "Ext Pickup"  
softkey1 value: *8  
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Sample Configuration Files  
softkey2 type: speeddial  
softkey2 label: "Call Return"  
softkey2 value: *69  
# DND Key  
softkey4 type: dnd  
softkey4 label: DND  
# Line appearance  
softkey6 type: line  
softkey6 label: Test 1  
softkey6 line: 5  
# blf  
softkey8 type: blf  
softkey8 label: Jane Doe  
softkey8 value: 4559  
softkey8 line: 1  
# list  
softkey11 type: list  
softkey12 type: list  
#-------------------------------------------------------------------  
# Cordless Handset Feature Keys  
# =============================  
# Notes:  
#
# In addition to the configuration parameters that exist on the 57i  
# phone, following are the parameters specific to the 57i Cordless  
# phones' handset. These parameters can be defined either int the  
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# aastra.cfg or the <mac>.cfg files.  
#
# The feature keys are displayed when the user presses the F button  
# on the cordless phone's hand set. If any changes to the features  
# keys are made using these parameters the feature keys that exist on  
# the hand set have to be refreshed. To refresh the feature keys  
# simply open a new line or press one of the feature keys that are  
# available from the hand set. After a couple of seconds the cordless  
# should get the new list from the base set. There are 15 feature  
# keys that can be configured for the cordless hand set. Each feature  
# key has the following settings. N corresponds to the feature key  
# that is being configured for and ranges from 0-14. Feature key N  
# En label: "String" Feature key N Fr label: "Fr-String" Feature key  
# N Sp label: "Sp-String" Feature key N control: 1  
#Takes an  
# integer value Feature key N hs event: 1 #Takes an integer value  
# Feature key N base event: 1 #Takes an integer value  
#key list version: 1  
# The parameter value has to be incremented by one whenever the  
# parameters that carry the feature keys change. The range is from  
# 1-254. After reaching 254 start over from 1.  
#Feature key 0 En label: "Line 1"  
# English label for the key. Displayed when the phone's language is  
# set to use English  
#Feature key 0 Fr label: "Fr-Line 1"  
# French label for the key. Displayed when the phone's language  
# is set to use French  
#Feature key 0 Sp label: "Sp-Line 1"  
# Spanish label for the key. Displayed when the phone's language  
# is set to use Spanish  
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Sample Configuration Files  
Feature key 0 Gr label: "Gr-Line 1"  
# German label for the key. Displayed when the phone's language  
# is set to use German  
Feature key 0 It label: "It-Line 1"  
# Italian label for the key. Displayed when the phone's language  
# is set to use Italian  
#Feature key 0 control: 1  
# 1 - Make the key configurable by the user through the phone and  
#
the phone's web client  
# 2 - Locks the key from user modifications. User cannot modify  
this key from the handset or the phone's web client.  
# 4 - Hide this key. Do not show it in the Feature keys list in the  
cordless handset  
# 6 - Lock and hide this key. Do not show it in the Feature keys  
#
#
#
#
list in the cordless handset and do not let the user modify  
this key using the phone or the web client.  
#Feature key 0 hs event: 7  
# These events are for handset specific events. Events can be local  
# to the handset like directory/caller's list, intercom etc. or may  
# be an event that is sent to the base set for fruther processing.  
# When this key is configured as a base event then the base set  
# will process the value of this key in conjunction with the value  
# configured for the "Feature key N base event". Where N is the  
# feature key is being configured for.  
# In addition to the values listed below the valid values are  
# [7-23]. The values [7-23] indicate generic handset events. If  
# you are using values within this range make sure to use the value  
# only once.  
# The events local to the handset are as follows:  
#
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#
#
#
#
#
#
#
58 - Menu (Options)  
59 - Feature Key  
60 - Redial  
61 - Directory  
62 - Callers' list  
63 - Services  
86 - Icom  
#Feature key 0 base event: 1  
# Indicates a corresponding action to perform on the base set when  
# the "Feature key N hs event" is set to any value between 7-23.  
#
# 1 - Seize base set's line1  
# 2 - Seize base set's line2  
# 3 - Seize base set's line3  
# 4 - Seize base set's line4  
# 5 - Seize base set's line5  
# 6 - Seize base set's line6  
# 7 - Seize base set's line7  
# 8 - Seize base set's line8  
# 9 - Seize base set's line9  
# 10 - Seize base set's line0  
# 11 - Send the base set's transfer event  
# 12 - Send the base set's conference event  
# 13 - Make feature list public  
# Example configuration  
key list version: 1  
Feature key 0 En label: "Line 1"  
Feature key 0 Fr label: "Fr-Line 1"  
Feature key 0 Sp label: "Sp-Line 1"  
Feature key 0 control: 0  
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Feature key 0 hs event: 7  
Feature key 0 base event: 1  
Feature key 1 En label: "Conf."  
Feature key 1 Fr label: "Fr-Conf."  
Feature key 1 Sp label: "Sp-Conf."  
Feature key 1 control: 1  
Feature key 1 hs event: 8  
Feature key 1 base event: 12  
Feature key 2 En label: "Xfer"  
Feature key 2 Fr label: "Fr-Xfer."  
Feature key 2 Sp label: "Sp-Xfer."  
Feature key 2 control: 2  
Feature key 2 hs event: 9  
Feature key 2 base event: 11  
Feature key 3 En label: "Icom"  
Feature key 3 Fr label: "Fr-Icom"  
Feature key 3 Sp label: "Sp-Icom"  
Feature key 3 control: 1  
Feature key 3 hs event: 86  
Feature key 3 base event: 13  
Feature key 4 En label: "Opt"  
Feature key 4 Fr label: "Fr-Opt"  
Feature key 4 Sp label: "Sp-Opt"  
Feature key 4 hs event: 58  
Feature key 4 control: 1  
Feature key 4 base event: 13  
Feature key 5 En label: "Callers"  
Feature key 5 Fr label: "Fr-Callers"  
Feature key 5 Sp label: "Sp-Callers"  
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Feature key 5 hs event: 62  
Feature key 5 control: 1  
Feature key 5 base event: 13  
Feature key 6 En label: "Top"  
Feature key 6 Fr label: "Fr-Top"  
Feature key 6 Sp label: "Sp-Top"  
Feature key 6 hs event: 17  
Feature key 6 control: 1  
Feature key 6 base event: 13  
Feature key 7 En label: "Redial"  
Feature key 7 Fr label: "Fr-Redial"  
Feature key 7 Sp label: "Sp-Redial"  
Feature key 7 hs event: 60  
Feature key 7 control: 4  
Feature key 7 base event: 13  
Feature key 8 En label: "Dir."  
Feature key 8 Fr label: "Fr-Dir."  
Feature key 8 Sp label: "Sp-Dir."  
Feature key 8 hs event: 61  
Feature key 8 control: 2  
Feature key 8 base event: 13  
Feature key 9 En label: "Services"  
Feature key 9 Fr label: "Fr-Services"  
Feature key 9 Sp label: "Sp-Services"  
Feature key 9 hs event: 63  
Feature key 9 control: 1  
Feature key 9 base event: 13  
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Sample Configuration Files  
Sample Configuration Files  
53i Sample Configuration File  
# Sample Configuration File  
#= = = = = = = = = = = = = = = = = = = = =  
# Date: October 26th, 2005  
# Phone Model: 53i  
# Notes:  
#
# The general format used here is similar to configuration files  
# used by several UNIX-based programs. Any text following a number  
# sign (#) is considered to be a comment, unless the number sign is  
# contained within double-quotes ("#") where it is considered to be  
# a pound. For Boolean fields, 0 = false, 1 = true.  
# Comments:  
#
# This file contains sample configurations for the "aastra.cfg" or  
# "<mac>.cfg" file. The settings included here are examples only.  
# You should change/comment the values to suit your requirements.  
#
# Not all possible paramters are shown, refer to the admin guide  
# for the full list of supported parameters, their defaults and  
# valid ranges.  
#
# The Aastra 57i, 57iCT, and 53i phones will download 2  
# configuration files from the TFTP server while restarting, the  
# "aastra.cfg" file and the "<mac>.cfg" file. These two  
# configuration files can be used to configure all of the settings  
# of the phone with the exception of assigning a static IP address  
# to a phone and line settings, which should only be set in the "<mac>.cfg" file.  
#
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# The "aastra.cfg" file configures the settings server wide, while  
# the "<mac>.cfg" file configures only the phone with the MAC  
# address for which the file is named (for example,  
# "00085d0304f4.cfg"). The settings in the "aastra.cfg" file will  
# be overridden by settings which also appear in the "<mac>.cfg" file.  
#-----------------------------------------------------------------  
# DHCP Setting  
# =============  
#dhcp: 1 # DHCP enabled.  
# DHCP:  
# 0 = false, means DHCP is disabled.  
#1 = true, means DHCP is enabled.  
#
# Notes:  
#
# DHCP is normally set from the Options list on the phone or  
# the web interface  
#
# If DHCP is disabled, the following network settings will  
# have to be configured manually either through the configuration  
# files, the Options List in the phone, or the Web Client: IP  
# Address (of the phone), Subnet Mask, Gateway, DNS, and TFTP  
# Server.  
#-----------------------------------------------------------------  
# Network Settings  
# = = = = = = = = =  
# Notes: If DHCP is enabled, you do not need to set these network  
# settings. Although depending on you DHCP server configuration  
# you may still have to set the dns address.  
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#ip:  
# This value is unique to each phone on a server  
# and should be set in the "<mac>.cfg" file if  
# setting this manually.  
#subnet mask:  
#default gateway:  
#dns1:  
#dns2:  
# Time Server Settings  
# =====================  
#time server disabled: 1 # Time server disabled.  
#time server1:  
#time server2:  
#time server3:  
# Enable time server and enter at  
# least one time server IP address or  
# qualified domain name.  
# Time Server Disabled:  
# 0 = false, means the time server is not disabled.  
# 1 = true, means the time server is disabled.  
# NAT Settings  
# = = = = = = =  
# Option 1:  
#
# If you are connecting to a Nortel MCS call server and there is a  
# NAT device between the server and the phone, then you must set  
# the following two parameters for the phone to function  
# correctly.  
#sip nortel nat support: 1  
# 1 = enabled  
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#sip nortel nat timer: 60  
# seconds between keep alive messages  
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Sample Configuration Files  
# Option 2:  
#
# If you are using a session border controller, you should set the  
# outbound proxy to the session border controller address  
#sip outbound proxy: sbc.aastra.com  
#sip outbound proxy port: 0  
# a value of 0 enables SRV  
# lookups for the address of  
# the proxy.  
# Option 3:  
#
# If you know the public IP address of your NAT device and and have  
# opened up a port for the SIP messages then you can statically  
# assign this information.  
#sip nat ip: 67.123.122.90  
#sip nat port: 5890  
# Additional Network Settings  
# ============================  
#sip rtp port: 3000  
# Eg. RTP packets are sent to port 3000.  
#-----------------------------------------------------------------  
# Configuration Server Settings  
# = = = = = = = = = = = = = =  
# Notes: This section defines which server the phone retrieves new  
# firmware images and configuration files from. Three protocols  
# are supported TFTP, FTP and HTTP  
download protocol: TFTP # valid values are TFTP, FTP and HTTP  
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Sample Configuration Files  
## TFTP server settings  
tftp server: 192.168.0.130  
#alternate tftp server:  
#use alternate tftp server: 1 # If your DHCP server assigns  
# a TFTP server address which  
# you do not use, you can use  
# the alternate tftp server.  
## FTP server settings  
#ftp server: 192.168.0.131 # can be IP or FQDN  
#ftp username: aastra  
#ftp password: 57iaastra  
## HTTP server settings (for http://bogus.aastra.com/firmware/)  
#http server: bogus.aastra.com # can be IP or FQDN  
#http path: firmware  
#----------------------------------------------------------------  
# Dial Plan Settings  
# ====================  
#
# Notes:  
#
# As you dial a number on the phone, the phone will initiate a call  
# when one of the following conditions are meet:  
#
# (1) The entered number is an exact match in the dial plan  
# (2) The "#" symbol has been pressed  
# (3) A timeout occurs  
#
# The dial plan is a regular expression that supports the  
# following:  
# syntax:  
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#
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Sample Configuration Files  
#
#
#
#
#
#
#
#
#
#
#
0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols  
x
+
: matches any digit (0...9)  
: matches 0 or more repetitions of the  
: previous expression  
[]  
: matches any number inside the brackets  
: can be used with a "-" to represent a  
: range  
()  
|
: expression grouping  
: either or  
# If the dialled number doesn't match the dial plan then the call  
# is rejected.  
sip digit timeout: 3  
# Example dial plans  
# set the inter-digit timeout in seconds  
sip dial plan: "x+#|xx+*" # this is the default dial string, note  
# that is must be quoted since it contains  
# a '#' character  
#sip dial plan: [01]xxx|[2-8]xxxx|91xxxxxxxxxx  
# accecpt any 4 digit number beginning  
# with a 0 or 1, any 5 digit number  
# beginning with a number between 2 and 8  
# (inclusive) or a 12 digit number  
# beginning with 91  
#sip dial plan terminator: 1 # enable sending of the "#" symbol to  
# to the proxy in the dial string  
#-----------------------------------------------------------------  
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# General SIP Settings  
# ======================  
#sip session timer: 30  
# enable support of RFC4028, the default  
# value of 0 disables this functionality  
#sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for  
# sip messaging  
#sip use basic codecs: 1  
#sip out-of-band dtmf: 0  
# limit codecs to G711 and G729  
# turn off support for RFC2833 (on by  
# default)  
# Global SIP User Settings  
# ==========================  
#
# Notes:  
# These settings are used as the default configuration for the  
# hard key lines on the phone. That is:  
#
#
#
#
L1 to L4 on the 57i and 57iCT  
L1 to L3 on the 53i  
# These can be over-ridden on a per-line basis using the per-line  
# settings.  
#
# See the Admin Guide for a detailed explaination of how this  
# works  
sip screen name: Joe Smith # the name display on the phone's screen  
sip user name: 4256  
# the phone number  
sip display name: Joseph Smith # the caller name sent out when making  
# a call.  
sip vmail: *78  
# the number to reach voicemail on  
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Sample Configuration Files  
sip auth name: jsmith  
sip password: 12345  
# account used to authenticate user  
# password for authentication account  
sip mode: 0  
# line type:  
# 0 - generic,  
# 1 - BroadSoft SCA line  
# 2 - Nortel line  
sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy  
sip proxy port: 5060  
# port used for SIP messages on the  
# proxy. Set to 0 to enable SRV  
# lookups  
sip registrar ip: aastra.com # IP address or FQDN of registrar  
sip registrar port: 0 # as proxy port, but for the registrar  
sip registration period: 3600 # registration period in seconds  
# Per-line SIP Settings  
# =======================  
# configure line 3 as the support Broadsoft SCA line  
# - the proxy and registrar settings are taken from the global  
#
settings above  
sip line3 screen name: Support  
sip line3 user name: 4000  
sip line3 display name: Aastra Support  
sip line3 auth name: support  
sip line3 password: 54321  
sip line3 mode: 1  
sip line3 vmail: *78  
# configure line 5 (a soft key line) as an ordinary line  
# of a test server  
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sip line5 screen name: Test 1  
sip line5 user name: 5551001  
sip line5 display name: Test 1  
sip line5 auth name: 5551001  
sip line5 password: 5551001  
sip line5 mode: 0  
sip line5 proxy ip: 10.50.10.102  
sip line5 proxy port: 5060  
sip line5 registrar ip: 10.50.10.102  
sip line5 registrar port: 5060  
sip line5 registration period: 60  
#-----------------------------------------------------------------  
# Programmable Key Settings  
# ===========================  
# Programmable keys can be set either server wide or unique to each  
# phone.  
# Setting programmable keys as line/call appearances should be done  
# in the "<mac>.cfg" file, since these are unique to each phone.  
# Notes:  
#
# There are a maximum of 7 programmable keys that can be configured  
# on the 53i phone, and only 2 on the phone. These can be  
# set up through either of the 2 configuration files, depending on  
# whether this is to be server wide ("aastra.cfg") or phone  
# specific ("<mac>.cfg"). Each prgkey needs to be numbered from  
# 1 - 7, for example "prgkey2 type:  
# speeddial". Programmable keys can be set up as speeddials or as  
# additional call/line appearances or as feature keys and have a  
# type, value and line associated with it as seen here in the  
# default programmable settings.  
# PRGKEY TYPES: "line", "speeddial", "blf", "list", "dnd"  
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Sample Configuration Files  
# PRGKEY VALUE: If prgkey type is a speeddial, any DTMFs (from  
#
#
#
#
0 - 9, *, "#") or a comma (,) for 500ms pause and  
'E' for On-hook can be set for the value.  
If prgkey type is blf it is the extension you want  
to monitor.  
# PRGKEY LINE: This is line associated with the prgkey. For line  
#
#
#
prgkeys the value must be between 4 and 9 (1 - 3  
are already hardcoded as the L1, L2 and L3 hard  
key line/call appearances).  
# Speed Dials  
prgkey1 type: speeddial  
prgkey1 value: *8  
prgkey2 type: speeddial  
prgkey2 value: *69  
# DND Key  
prgkey3 type: dnd  
# Line appearance  
prgkey4 type: line  
prgkey4 line: 5  
# blf  
prgkey5 type: blf  
prgkey5 value: 4559  
prgkey5 line: 1  
# list  
prgkey6 type: list  
prgkey7 type: list  
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Appendix E  
Sample BLF Softkey Settings  
About this appendix  
Introduction  
This appendix provides sample BLF softkey settings for both the Asterisk server  
and the BroadSoft BroadWorks server.  
Topics  
This appendix covers the following topics:  
Topic  
Page  
Sample BLF Softkey Settings  
Asterisk BLF  
page E-2  
page E-2  
page E-3  
BroadSoft BroadWorks BLF  
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IP Phone Administrator Guide  
Sample BLF Softkey Settings  
Sample BLF Softkey Settings  
Asterisk BLF  
The following are sample softkey and programmable key configurations to enable  
Asterisk BLF support on Aastra IP phones.  
57i and 57i CT Configuration Parameters for Asterisk BLF  
softkey1 type: blf  
softkey1 value: 9995551212  
softkey1 label: John  
softkey1 line: 1  
53i Configuration Parameters for Asterisk BLF  
prgkey1 type: blf  
prgkey1 value: 9995551212  
prgkey1 label: John  
prgkey1 line: 1  
prgkey7 type: blf  
prgkey7 value: 9995551313  
prgkey7 label: Jane  
prgkey7 line: 1  
E-2  
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Sample BLF Softkey Settings  
Sample BLF Softkey Settings  
BroadSoft BroadWorks BLF  
The following are sample softkey and programmable key configurations to enable  
Broadsoft BroadWorks Busy Lamp Field support on Aastra IP phones.  
57i and 57i CT Configuration Parameters for Broadsoft BroadWorks BLF  
Note: One softkey must be defined of type “list” for EACH monitored  
user. So if there are 2 users being monitored, 2 softkeys must be defined  
of type list.  
softkey1 type: list  
softkey1 label:  
softkey1 value:  
softkey1 line: 1  
softkey2 type: list  
softkey2 label:  
softkey2 value:  
softkey2 line: 1  
list uri: sip:[email protected]  
53i Configuration Parameters for Broadsoft BroadWorks BLF  
Note: One prgkey must be defined of type “list” for each monitored user.  
So if there are 2 users being monitored, 2 prgkeys must be defined of type  
list.  
prgkey6 type: list  
prgkey6 label:  
prgkey6 value: 1  
prgkey7 type: list  
prgkey7 label:  
prgkey7 value: 1  
list uri: sip:[email protected]  
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Appendix F  
Sample Multiple Proxy Server  
Configuration  
About this appendix  
Introduction  
This appendix provides a sample multiple proxy server configuration.  
This appendix covers the following topics:  
Topics  
Topic  
Page  
Multiple Proxy Server Configuration  
page F-2  
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IP Phone Administrator Guide  
Multiple Proxy Server Configuration  
Multiple Proxy Server Configuration  
Multiple proxy servers can be configured in the aastra.cfg file or the <mac>.cfg  
file. In the example below, the default proxy setting is used if no specific setting is  
specified in the line configuration. Line2 and line3 are used for the global proxy  
configurations, while line1 and line4 use their own specific settings.  
#sip settings  
sip proxy ip: #.#.#.#  
sip proxy port: 5060  
sip registrar ip: #.#.#.#  
sip registrar port: 5060  
sip registration period:3600  
sip nortel nat support:0  
sip nortel nat timer:0  
sip broadsoft talk:0  
sip broadsoft hold:0  
sip broadsoft conference:0  
sip dial plan: "x+#""  
#line info  
# Fill in all necessary information below carefully. Populate all  
lines even if there is only  
# one account  
#line 1  
sip line1 auth name:  
sip line1 password:  
sip line1 mode: 0  
sip line1 user name:  
sip line1 display name:  
sip line1 screen name:  
sip line1 proxy ip: &.&.&.&  
sip line1 proxy port: 5060  
sip line1 registrar ip: #.#.#.#  
sip line1 registrar port: 5060  
sip registration period:600  
sip nortel nat support:1  
sip nortel nat timer:120  
sip broadsoft talk:0  
sip broadsoft hold:0  
sip broadsoft conference:0  
F-2  
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Sample Multiple Proxy Server Configuration  
Multiple Proxy Server Configuration  
Continued.....  
#line 2  
sip line2 auth name:  
sip line2 password:  
sip line2 mode: 0  
sip line2 user name:  
sip line2 display name:  
sip line2 screen name:  
#line 3  
sip line3 auth name:  
sip line3 password:  
sip line3 mode: 0  
sip line3 user name:  
sip line3 display name:  
sip line3 screen name:  
#line 4  
sip line4 auth name:  
sip line4 password:  
sip line4 mode: 0  
sip line4 user name:  
sip line4 display name:  
sip line4 screen name:  
sip line4 proxy ip: %.%.%.%  
sip line4 proxy port: 5060  
sip line4 registrar ip: %.%.%.%  
sip line4 registrar port: 5060  
sip registration period:500  
sip nortel nat support:0  
sip nortel nat timer:0  
sip broadsoft talk:1  
sip broadsoft hold:1  
sip broadsoft conference:1  
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Appendix G  
Creating an XML Application  
About this appendix  
Introduction  
This appendix provides information required to create an XML application for use  
on the IP phones.  
Topics  
This appendix covers the following topics:  
Topic  
Page  
How to Create an XML Application  
XML format  
page G-3  
page G-3  
page G-4  
page G-5  
page G-6  
page G-8  
page G-9  
page G-13  
Creating XML Objects  
Creating Custom Softkeys  
Text Menu Object (Menu Screens)  
Text Screen Object (Text Screens)  
Text Screen Format Object (for Text Screens)  
UserInput Object (User Input Screens)  
UserInput Object for Time and Date Formats (User Input Screens) page G-18  
Directory Object (Directory List Screen) (57i only)  
Status Message Object (Idle Screen)  
page G-21  
page G-23  
page G-25  
page G-27  
Execute Commands Object (for executing XML commands)  
Dynamic Configuration Object (to push a configuration to the phone)  
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About this appendix  
Topic  
Page  
XML Image Objects (55i, 57i/57i CT only)  
page G-31  
page G-25  
page G-45  
page G-48  
Attributes/Options to Use with XML Objects  
HTTP Post  
XML Schema File  
G-2  
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Creating an XML Application  
How to Create an XML Application  
How to Create an XML Application  
Overview  
This Appendix describes how to create an XML application for your IP phones.  
Creating XML Objects  
Creating Custom Softkeys  
HTTP Post  
XML Schema File  
XML format  
The text in the Aastra XML objects must be compliant with XML  
recommendations and special characters must be escape encoded. The default  
character set for the XML API is ISO-8859-1.  
Character  
Description  
Ampersand  
Escape Sequence  
&amp;  
&
"
Quote  
&quot;  
&apos;  
&lt;  
Apostrophe  
Left angle bracket  
<
>
Right angle bracket &gt;  
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IP Phone Administrator Guide  
How to Create an XML Application  
Creating XML Objects  
Status Message Object (Idle Screen)  
Dynamic Configuration Object (to push a configuration to the phone)  
UI)  
Scroll Delay Option (configurable via config files and Aastra Web UI only)  
Timeout Attribute (configurable via XML objects only)  
LockIn Attribute (configurable via XML objects only)  
CancelAction Attribute (configurable via XML objects only)  
G-4  
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Creating an XML Application  
How to Create an XML Application  
Creating Custom Softkeys  
Developers can link arbitrary URIs to softkeys in the XML screens and can  
invoke softkey behavior to each XML screen type (Text Menu, Text Screen, User  
Input, Directory). A developer can define up to six softkeys before the closing tag  
of any object on the 57i/57i CT.  
The following softkey functionality is available to the developer for the purpose  
of reordering or preserving the default functionality of the XML screens. The  
"Dial" function is available to screens that allow input. The dial string for the  
"Dial" function is taken from the menu items URI on the Menu Screen, and from  
the editor field input on the Input Screen.  
Existing  
Action Keys  
Text  
Screen  
Menu  
Screen  
Input  
Screen  
Select  
X
X
X
Exit  
X
X
X
X
X
X
X
X
Dial  
Submit  
Backspace  
Nextspace  
Dot  
ChangeMode  
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IP Phone Administrator Guide  
How to Create an XML Application  
Text Menu Object (Menu Screens)  
The Text Menu object allows application developers to create a numerical list of  
menu items on the IP phones. The go-to line support, arrow indicator, and scroll  
key support are built into these objects, along with the "Select" and "Done" soft  
keys. The Text Menu object allows users to navigate the application, by linking  
HTTP requests to menu items.  
Implementation  
The following is how you would implement the Text Menu object.  
Note: For all available parameters you can use for the Text Menu object,  
and for an explanation of each parameter, see Aastra Telecom’s  
"XML Developer’s Guide".  
Softkeys:  
1=Select  
6=Done  
XML Description:  
<AastraIPPhoneTextMenu  
defaultIndex = "some integer"  
destroyOnExit = "yes/no">  
<Title>Menu Title</Title>  
<MenuItem base ="http://base/">  
<Prompt>First Choice</Prompt>  
<URI>http://somepage.xml</URI>  
<Selection></Selection>  
</MenuItem>  
<!-Additional Menu Items may be added -->  
<!-Additional Softkey Items may be added -->  
</AastraIPPhoneTextMenu>  
G-6  
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Creating an XML Application  
How to Create an XML Application  
XML example:  
<AastraIPPhoneTextMenu>  
<Title>Phone Services</Title>  
<MenuItem base = "http://10.50.10.53/">  
<Prompt>Traffic Reports</Prompt>  
<URI> rss_to_xml.pl</URI>  
</MenuItem>  
<MenuItem>  
<Prompt>Employee List</Prompt>  
<URI>employees.xml</URI>  
</MenuItem>  
<MenuItem base ="">  
<Prompt>Weather</Prompt>  
<URI>http://10.50.10.52/weather.pl</URI>  
</MenuItem>  
</AastraIPPhoneTextMenu>  
XML Screen Example:  
Phone Services  
1.Traffic Reports  
2.Employee List  
3.Weather  
Select  
Done  
Note: The maximum number of items to be included in a Text Menu  
object is 15.  
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How to Create an XML Application  
Text Screen Object (Text Screens)  
The screen object can be used to display text. The screen word wraps  
appropriately and can scroll to display a message longer then four lines.  
Note: For all available parameters you can use for the Text Screen object,  
and for an explanation of each parameter, see Aastra Telecom’s  
"XML Developer’s Guide".  
Implementation  
The following is how you would implement the Text Screen object.  
Softkey:  
6=Done  
XML Description:  
<AastraIPPhoneTextScreen  
destroyOnExit = "yes/no">  
<Title>Screen Title</Title>  
<Text>The screen text goes here</Text>  
</AastraIPPhoneTextScreen>  
XML example:  
<AastraIPPhoneTextScreen>  
<Title>Screen Object</Title>  
<Text>The screen object can be implemented similar to the  
firmware info screen. Note that white space is preserved in XML so  
the display should word-wrap appropriately. Only three lines can  
display at a time.</Text>  
</AastraIPPhoneTextScreen>  
G-8  
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Creating an XML Application  
How to Create an XML Application  
XML Screen Example:  
Screen Object  
The screen object can  
be implemented  
similar to the  
Done  
Text Screen Format Object (for Text Screens)  
The AastraIPPhoneFormattedTextScreen object allows you to specify a format  
for the text that displays in the LCD window on the phone. Using this object, you  
can specify the following for the text that displays:  
alignment (using the “Align” attribute and specifying right, left, or center )*  
text size (using the “Line Size” attribute and specifying normal or double  
height)*  
display type (using the “Line” or “Scroll” attributes to specify static or  
scrolling)*  
*See the AastraIPPhoneFormattedTextScreen structure example on page G-10.  
The phone’s LCD screen allows up to a total of 5 lines for displaying text. The  
formatted text displays in three distinct blocks in the order it is written in the XML  
object:  
The first block displays text at the top of the LCD window. By default, this  
text block is static. This block can contain as many lines as the XML object  
specifies and can range from zero (0) up to the LCD screen size.  
The second block displays below the first block. By default, the second text  
block displays as scrolling text. This block takes up as many lines as the XML  
developer specifies, up to the LCD screen size.  
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IP Phone Administrator Guide  
How to Create an XML Application  
The third block displays below the second block. By default, the third block  
displays static text, and takes up whatever lines remain blank on the LCD  
screen.  
Note: Any of the three blocks can be set as static text or scrolling text but  
the text displays on a total of 5 lines only. Any lines that display after line  
5 are lost.  
Using the AastraIPPhoneFormattedTextScreen object, the display truncates a line  
after the last word in that line and continues to wrap the text to the next line.The  
phone ignores any lines that display after the 5th line on the LCD screen.  
AastraIPPhoneFormattedTextScreen Structure  
The AastraIPPhoneFormattedTextScreen object describes the structure of the  
XML document that you can use to format the text that displays on the phone’s  
LCD screen. The default structure of the AastraIPPhoneFormattedTextScreen  
object is:  
<AastraIPPhoneFormattedTextScreen>  
<Line Size="<normal/double>" Align="<right/left/center>">A line  
of static text</Line>  
<Scroll Height=n>  
<Line Size="<normal/double>" Align="<right/left/center>">  
Scrolling text</Line>  
<Line>Another line of Scrolling Text</Line>  
<Line>Yet another scrolling line</Line>  
</Scroll>  
<Line>Some static footer text</Line>  
</AastraIPPhoneFormattedTextScreen>  
Note: The text in bold in the above structure indicate the options you can  
use for text size (normal, double), alignment (right, left, center), and  
scrolling height (from 1 to 5 lines). Setting a scrolling height less than “1”  
automatically sets the scroller height to “1”.  
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Creating an XML Application  
How to Create an XML Application  
XML Example:  
The following is an example of using the AastraIPPhoneFormattedTextScreen  
object with a static line at the top and bottom blocks and 2 scrolling lines in the  
middle block.  
<AastraIPPhoneFormattedTextScreen>  
<Line Size="double" Align="left">A line of static text</Line>  
<Scroll Height=2>  
<Line Size="normal" Align="right"> Scrolling text</Line>  
<Line>Another line of Scrolling Text</Line>  
<Line>Yet another scrolling line</Line>  
</Scroll>  
<Line>Some static footer text</Line>  
</AastraIPPhoneFormattedTextScreen>  
XML Screen Examples:  
IP Phones 55i, 57i, and 57i CT  
A line of static text  
This block can scroll  
using the down arrow  
on the navigation keys.  
A line of static text  
Done  
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IP Phone 53i  
A line of static text  
This block can scroll  
Note: You can view all 5 lines at once on the 55i, 57i and 57i CT IP  
phones. You can view only 2 lines at a time (up to 5 lines) on the 53i IP  
phone.  
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Creating an XML Application  
How to Create an XML Application  
UserInput Object (User Input Screens)  
The UserInput object allows application developers create screens for which the  
user can input text where applicable. (Line 1 is a title, Line 4 is an input prompt,  
and Line 5 is an input field). The IP phones support three parameter types: IP  
Addresses, Numbers (integers), and Strings. Each parameter has a URL tag that is  
used to send information back to the HTTP server. The label in the parameter tag  
is appended to the address in the URL tag and sent via HTTP GET.  
Implementation (IP Addresss)  
The following is how you would implement the UserInput object using an IP  
Address.  
Note: For all available parameters you can use for the UserInput object,  
and for an explanation of each parameter, see Aastra Telecom’s  
"XML Developer’s Guide".  
Softkeys:  
1=Backspace,  
2=Dot,  
3=ChangeCase,  
4=Numeric/Alpha,  
5=Cancel,  
6=Done  
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XML Description:  
<AastraIPPhoneInputScreen type = "IP/string/number" password =  
"yes/no" destroyOnExit = "yes/no">  
<!-password attribute is optional and set to "no" by defaultà  
<!-destroyOnExit is optional and "no" by default à  
<Title>Title string, usually same as menu title</Title>  
<Prompt>Enter IP address or host name</Prompt>  
<URL>Target receiving the input</URL>  
<Parameter>parameter added to URL</Parameter>  
<Default />  
<SoftKey index = "1">  
<Label> Backspace </Label>  
<URI>SoftKey:Exit</URI>  
</Softkey>  
<SoftKey index = "2">  
<Label> Dot </Label>  
<URI>SoftKey:Exit</URI>  
</Softkey>  
<SoftKey index = "3">  
<Label> ChangeCase </Label>  
<URI>SoftKey:Exit</URI>  
</Softkey>  
<SoftKey index = "4">  
<Label> Numeric/Alpha </Label>  
<URI>SoftKey:Exit</URI>  
</Softkey>  
<SoftKey index = "5">  
<Label> Cancel </Label>  
<URI>SoftKey:Exit</URI>  
</Softkey>  
<SoftKey index = "6">  
<Label> Done </Label>  
<URI>SoftKey:Exit</URI>  
</Softkey>  
</AastraIPPhoneInputScreen>  
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Creating an XML Application  
How to Create an XML Application  
XML Example:  
<AastraIPPhoneInputScreen type = "IP">  
<Title>Proxy Server</Title>  
<Prompt>Server IP:</Prompt>  
<URL>http://10.50.10.53/script.pl</URL>  
<Parameter>proxy</Parameter>  
<Default></Default>  
<AastraIPPhoneInputScreen>  
XML Screen Example:  
Proxy Server  
Server IP:  
Backspace  
Dot  
Cancel  
Done  
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How to Create an XML Application  
Implementation (Number)  
The following is how you would implement the UserInput object using Numbers.  
Softkeys:  
1=Backspace,  
5=Cancel,  
6=Done  
XML Example:  
<AastraIPPhoneInputScreen type = "number">  
<Title>Proxy Port</Title>  
<Prompt>Port:</Prompt>  
<URL>http://10.50.10.53/script.pl</URL>  
<Parameter>port</Parameter>  
<Default>5060</Default>  
<AastraIPPhoneInputScreen>  
XML Screen Example:  
Proxy Port  
Port: 5060  
Backspace  
Cancel  
Done  
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Implementation (String)  
The following is how you would implement the UserInput object using Strings in  
XML.  
Softkeys:  
1=Backspace,  
2=Dot,  
3=Tri-Mode key,  
4=Nextspace,  
5=Cancel,  
6=Done  
XML Example:  
<AastraIPPhoneInputScreen type = "string" password = "yes">  
<Title>SIP Settings</Title>  
<Prompt>Enter something</Prompt>  
<URL>http://10.50.10.53/script.pl</URL>  
<Parameter>passwd</Parameter>  
<Default></Default>  
<AastraIPPhoneInputScreen>  
XML Screen Example::  
SIP Settings  
Enter Password:  
******  
Backspace  
Dot  
ABC  
Nextspace  
Cancel  
Done  
Note: In the above example, if the user entered 12345, then the URL sent  
back to the server is http://10.50.10.53/script.pl?passwd=12345.  
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UserInput Object for Time and Date Formats (User Input Screens)  
The AastraIPPhoneInputScreen object allows you to specify US ( (HH:MM:SS  
am/pm and MM/DD/YYYY) or International (HH:MM:SS and DD/MM/YYYY)  
time/date formats for an XML user input screen on the IP phone.  
Note: You use this time/date format in an XML script that displays in an  
XML window. This time/date format does NOT affect the time/date  
format configured under the Options Menu on the phone.  
Using this AastraIPPhoneInputScreen object, you can specify the following  
attributes for date/time format to create the user input screen:  
timeUS”  
timeInt”  
“US Date”  
“Int Date”  
You can use these XML attributes in an application that requires the user to  
specify a time or a date, for example, when scheduling a meeting. The user could  
press a softkey that gets the XML script asking you to enter a time/date. This time/  
date is then forwarded to a script that schedules the meeting or reports a conflict.  
XML Examples:  
The following example illustrates the AastraIPPhoneInputScreen object using the  
time/date attributes.  
United StatesTime  
<AastraIPPhoneInputScreen type="timeUS">  
<Title>US Time</Title>  
<Prompt>Enter Current Time:</Prompt>  
<Parameter>Time</Parameter>  
</AastraIPPhoneInputScreen>  
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IP Phones 55i, 57i/57i CT  
IP Phone 53i  
Enter Current Time:  
12:00:00am  
US Time  
Enter Current Time:  
12:00:00am  
=Enter  
=Cancel  
Cancel  
Done  
International Time  
<AastraIPPhoneInputScreen type="timeInt">  
<Title>Int Time</Title>  
<Prompt>Enter Current Time:</Prompt>  
<Parameter>Time</Parameter>  
<Default>14:23:22</Default>  
</AastraIPPhoneInputScreen>  
IP Phones 55i, 57i/57i CT  
IP Phone 53i  
Enter Current Time:  
12:23:22  
Int Time  
Enter Current Time:  
14:23:22  
=Enter  
=Cancel  
Cancel  
Done  
Note: If you don’t specify a time, the XML script uses the following  
default values:  
- 12:00:00am (US)  
- 00:00:00 (International)  
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United States Date  
<AastraIPPhoneInputScreen type="dateUS">  
<Title>US Date</Title>  
<Prompt>Enter Birthday:</Prompt>  
<Parameter>Date</Parameter>  
<Default>12/22/1980</Default>  
</AastraIPPhoneInputScreen>  
IP Phones 55i, 57i/57i CT  
IP Phone 53i  
Enter Birthday:  
12/22/1980  
US Date  
Enter Birthday:  
12/22/1980  
=Enter  
=Cancel  
Cancel  
Done  
International Date  
<AastraIPPhoneInputScreen type="dateInt">  
<Title>Int Date</Title>  
<Prompt>Enter Birthday:</Prompt>  
<Parameter>Date</Parameter>  
</AastraIPPhoneInputScreen>  
IP Phones 55i, 57i/57i CT  
IP Phone 53i  
Enter Birthday:  
26/5/2006  
Int Date  
Enter Birthday:  
=Enter  
=Cancel  
26/5/2006  
Cancel  
Done  
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Creating an XML Application  
How to Create an XML Application  
Note: If you don’t specify a date, the XML script uses the current date in  
the specified format.  
Directory Object (Directory List Screen) (57i only)  
The Directory object allows you to browse an online directory in real time. It  
displays an automatically numbered list of contacts. By selecting a contact with  
the cursor, the contact can be dialed directly by pressing the "Dial" softkey or  
picking up the receiver. The Directory object has the optional softkeys of  
"Previous" and "Next" which can be linked to other XML objects.  
Implementation  
The following is how you would implement the Directory object in XML.  
Note:  
1. For all available parameters you can use for the Directory object, and  
for an explanation of each parameter, see Aastra Telecom’s  
"XML Developer’s Guide".  
2. If the URI entry contains a "?" the phone appends an "&" instead.  
Softkeys:  
1=Dial,  
6= Done,  
2=Previous (optional),  
5=Next (optional)  
XML Description:  
<AastraIPPhoneDirectory destroyOnExit="no" next="uri"  
previous="uri">  
<!-Attributes are optionalà  
<Title>Directory Title</Title>  
<Menu Item>  
<Prompt>Contact Name</Prompt>  
<URI>number</URI>  
</Menu Item>  
<!-Additional Menu Items may be added -->  
</AastraIPPhoneDirectory>  
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XML Example:  
<AastraIPPhoneDirectory next="more.xml" previous="back.xml">  
<Title>My Directory</Title>  
<MenuItem>  
<Prompt>57i - John Doe 1</Prompt>  
<URI> 10.50.10.49</URI>  
</MenuItem>  
<MenuItem>  
<Prompt>53i - John Doe 2</Prompt>  
<URI>4326</URI>  
</MenuItem>  
<MenuItem>  
<Prompt>57i CT - John Doe 3</Prompt>  
<URI>9982691234</URI>  
</MenuItem>  
</AastraIPPhoneDirectory  
XML Screen Example::  
My Directory (1/6)  
1. 480i John Doe 1  
2. 9133i John Doe 2  
3. 480iCT John Doe 3  
Dial  
Previous  
Next  
Cancel  
Note: The maximum number of items to be included in a Directory  
object is 15 per page. In this example, there are six pages.  
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Creating an XML Application  
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Status Message Object (Idle Screen)  
The IP phones support an XML AastraIPPhoneStatus object for displaying  
status messages on a single designated line on the phone’s idle screen. The  
messages display when the server pushes XML information to the phone.  
The 57i/57i CT phones display messages on the second line in the phone window.  
(where “No Service” would display if there was no service. If there is no service  
on the phone, the “No Service” message overrides the XML object message). The  
53i phone displays messages on the first line (overriding the DisplayName). The  
phone truncates long messages that are wider then the phone screen.  
If the phone receives multiple messages, the first message received displays first  
displayed until they are removed (by the server) or the phone reboots. The  
AastraIPPhoneStatus object feature is always enabled.  
Note: You can set the amount of time, in seconds, that a message displays  
to the phone before scrolling to the next message. For more information  
about this feature, see “Scroll Delay Option (configurable via config files  
and Aastra Web UI only)” on page G-41 and  
AastraIPPhoneStatus Structure  
The AastraIPPhoneStatus object describes the structure of the XML document  
that you can use to send status messages to the phone. The basic structure of the  
AastraIPPhoneStatus object is:  
<AastraIPPhoneStatus>  
<Session>My session ID</Session>  
<Message index="Msg index">Message</Message>  
<! -- Additional status messages may be added under new Message tags-->  
<AastraIPPhoneStatus/>  
The ”My Session ID” attribute must be unique to the application sending the  
XML object to the phone. The application generates the session ID, which could  
be a combination of letters and numbers. There is a maximum of one <Session>  
tag per PhoneStatus object, so the <Session> tag is optional.  
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IP Phone Administrator Guide  
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XML Examples  
Example 1: The following is an example of using the AastraIPPhoneStatus  
object:  
<AastraIPPhoneStatus>  
<Session>abc12345</Session>  
<Message index="3">Server side call forwarding disabled</Message>  
<AastraIPPhoneStatus/>  
In this example, the AastraIPPhoneStatus object sends the default behavior with  
the status message (i.e., the status message is added to the scroll list).  
Example 2: You can also use the AastraIPPhoneStatus object to remove status  
messages from the display, by setting an empty tag for the <Message index> tag.  
The following example removes the status message that was posted to the phone  
in Example 1.  
<AastraIPPhoneStatus>  
<Session>abc12345</Session>  
<Message index="3"/>  
<AastraIPPhoneStatus/>  
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Creating an XML Application  
How to Create an XML Application  
Execute Commands Object (for executing XML commands)  
An AastraIPPhoneExecute object on the IP phones allows the phone to execute  
commands using XML. The phones support the following execute object  
commands:  
Reset - This command waits until the phone is idle and then executes a reset.  
You can use this command in an XML script to enable the server to force  
phone firmware changes and/or for troubleshooting purposes.  
NoOp - This command has no affect on the IP phone. It is made up of a blank  
URI. You can use this feature when you need to press a key on the phone to  
access a feature, and it is not necessary to display anything.  
Since the server forces phone firmware changes, the AastraIPPhoneExecute  
object was implemented to send the reset command to the phone.  
AastraIPPhoneExecute Object Structure  
The AastraIPPhoneExecute object describes the structure of the XML document  
that you can use to send a command to the phone. It delivers multiple execution  
requests to the phone. The basic structure of the AastraIPPhoneExecute object is:  
<AastraIPPhoneExecute>  
<ExecuteItem URI ="the URL or URI to be executed"/>  
<! -- Additional execution items may be added under new ExecuteItem tag-->  
</AastraIPPhoneExecute>  
Using the Reset Command  
The <ExecuteItem URI =""/> tag can be entered with the command the phone  
should execute. Upon receiving an AastraIPPhoneExecute object, the phone  
begins executing the URL or URI specified.  
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The following example shows an AastraIPPhoneExecute object using the Reset  
command:  
<AastraIPPhoneExecute>  
<ExecuteItem URI="Command: Reset"/>  
</AastraIPPhoneExecute>  
Note: If you specify a command as a URI attribute (instead of a URL),  
the keyword "Command" must be prepended in the value of the URI  
attribute so that the phone recognizes it as a URI attribute value. If you  
enter a URI and leave out the “Command” keyword, the phone interprets  
the value in the URI attribute as a URL containing network resources.  
The following example shows the AastraIPPhoneExecute object using a URL:  
<AastraIPPhoneExecute>  
<ExecuteItem URI="http://aastraserver/message.xml"/>  
</AastraIPPhoneExecute>  
When the phone receives this object, it displays the specified XML URI page.  
Using the NoOp Command  
You can use the AastraIPPhoneExecute object as an object to create a blank  
display (it has no affect on the IP phone). It is made up of a blank URI. You can  
use this feature when you need to press a key on the phone to access a feature, and  
it is not necessary to display anything. You can also use the  
AastraIPPhoneExecute object and this command with other objects in an XML  
script.  
The following example shows an AastraIPPhoneExecute object using a blank  
URI:  
<AastraIPPhoneExecute>  
<ExecuteItem URI=””/>  
<AastraIPPhoneExecute>  
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Dynamic Configuration Object (to push a configuration to the phone)  
The IP phones provide an XML feature that allows you to make configuration  
changes to the phone that take affect immediately, without having to reboot the  
phone. This feature involves creating XML scripts that push the changed  
configuration parameter(s) from the server to the IP phones.  
You can use the AastraIPPhoneConfiguration object in the XML scripts to  
change configuration parameters or configure new parameters. However, since the  
IP phone does not save new parameters created in XML scripts to the local.cfg  
file, when the phone reboots, it does not save the new parameters on the phone. In  
order for the phone to apply new configuration parameters, you have to enter the  
parameters via the user interfaces (Telephone User Interface, Web User Interface,  
or configuration files), or reapply the new parameters using the XML scripts after  
every boot.  
Specific configuration parameters are dynamic on the phone when pushed from  
XML scripts on the server. See “Dynamic Configuration Parameters” on page 29  
for more information about dynamic configuration parameters.  
AastraIPPhoneConfiguration Object Structure  
The AastraIPPhoneConfiguration object describes the structure of the XML  
document that you can use to push the configuration to the IP phone. The basic  
structure of the AastraIPPhoneConfiguration object is:  
<AastraIPPhoneConfiguration>  
<ConfigureItem>  
<Parameter>Parameter name</Parameter>  
<Value>Parameter value</Value>  
</ConfigureItem>  
<ConfigureItem>  
<Parameter>Parameter name</Parameter>  
<Value>Parameter value</Value>  
</ConfigureItem>  
.
.
.
<AastraIPPhoneConfiguration>  
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Note: You can add more configuration items as applicable. There is a  
limit of 5000 bytes (less than 5k) on the size of XML configuration  
objects.  
XML Example:  
The following is an example of an XML configuration script that creates a softkey  
you can press on the IP phone to push the configuration from the server to the  
phone:  
<AastraIPPhoneConfiguration>  
<ConfigureItem>  
<Parameter>softkey1 label</Parameter>  
<Value>John Doe</Value>  
</ConfigureItem>  
<ConfigureItem>  
<Parameter>softkey1 type</Parameter>  
<Value>speeddial</Value>  
</ConfigureItem>  
<ConfigureItem>  
<Parameter>softkey1 value</Parameter>  
<Value>5551234</Value>  
</ConfigureItem>  
</AastraIPPhoneConfiguration>  
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Dynamic Configuration Parameters  
The following table identifies which configuration parameters change  
dynamically when using XML configuration scripts to push the configuration to  
the phone.  
Dynamic Configuration Parameters  
softkeyN type*  
softkeyN label*  
softkeyN value*  
softkeyN line*  
softkeyN states*  
prgkeyN type*  
prgkeyN name*  
prgkeyN value*  
prgkeyN line*  
live dialpad  
line7 ring tone  
line8 ring tone  
line9 ring tone  
suppress dtmf playback  
redial disabled**  
call transfer disabled  
conference disabled  
directory disabled**  
callers list disabled**  
options password enabled  
time server disabled  
time reserved  
tone setv  
ring tone  
audio mode  
dst config  
language  
time server1  
ringback timeout  
headset tx gain  
headset sidetone gain  
handset tx gain  
handset sidetone gain  
handsfree tx gain  
line1 ring tone  
line2 ring tone  
line3 ring tone  
line4 ring tone  
line5 ring tone  
line6 ring tone  
dst start hour  
time server2  
time server3  
time format  
date format  
time zone name  
time zone code  
time zone minutes  
dst minutes  
dst start relative date  
dst start month  
dst start day  
dst start week  
sip intercom line  
sip allow auto answer  
dst end relative date  
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Dynamic Configuration Parameters  
dst end month  
sip silence suppression  
sip send mac  
dst end day  
dst end week  
sip send line  
dst end hour  
xml application URI  
xml application title  
xml beep notification  
action uri registered  
action uri incoming  
action uri outgoing  
action uri onhook  
action uri offhook  
action uri startup  
play a ring splash  
map redial key to  
map conf key to  
download protocol  
ftp server  
tftp server  
alternate tftp server  
use alternate tftp server  
admin password  
user password  
sip nat ip  
sip nat port  
sip dial plan  
sip dial plan terminator  
sip digit timeout  
sip blf subscription period  
sip registration retry timer  
sip forward number  
sip forward mode  
sip ring number  
ftp username  
ftp password  
sip vmail  
http server  
sip dtmf method  
sip lineN forward number  
sip lineN forward mode  
sip lineN ring number  
sip lineN vmail  
http path  
directory 1***  
directory 2***  
directory script  
auto resync time  
auto resync mode  
sip lineN dtmf method  
sip intercom type  
sip intercom prefix code  
sip intercom mute mic  
*Changes to subscriptions (BLF or BLA) require a reboot.  
**This parameter is dynamic so a user can’t access it or add to it. However, you need to  
reboot the phone to clear the list.  
*** You need to reboot the phone to download new directories.  
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Creating an XML Application  
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XML Image Objects (55i, 57i/57i CT only)  
The 55i and 57i/57i CT IP phones provide an XML feature that allows you to load  
images in XML applications that display to the LCD screen. The following table  
describes the three types of image objects that you can use in an XML script:  
XML Image Object  
Image Type  
Description  
AastraIPPhoneImageScreen  
Standalone Bitmap  
Image  
Displays a single bitmap image  
according to alignment, height, and  
width specifications.  
AastraIPPhoneImageMenu  
Menu Image  
Displays a bitmap image as a menu.  
Menu selections are linked to keypad  
keys (0-9, *, #).  
This entire box is  
a bitmap image.  
AastraIPPhoneTextMenu (Icon Menu)  
Icon Menu Image  
Displays a small icon before each item  
in the menu.  
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You can include images with an XML object in two ways:  
Using pixel data stored with specified tags  
Using an internal bitmap loaded via a specified URI  
Note: The actual resolution of the image on the LCD screen is dependent  
on the phone model. The 55i screen has a resolution of 144 x 75 pixels.  
The 57i/57i CT screens have a resolution of 144 x 128 pixels. However,  
the display of the image is limited to 40 x 144 pixels high.  
The following paragraphs describe each of the image objects and how you can use  
them in the XML scripts.  
AastraIPPhoneImageScreen Object  
The AastraIPPhoneImageScreen object displays an image as a single bitmap  
image on the LCD screen. You can specify the placement of the image on the  
screen by setting the following attributes:  
verticalAlign  
horizontalAlign  
height  
width  
The image is specified as a series of hexadecimal characters. Two hex characters  
map to one byte of pixel data, where each bit represents a pixel. The image data  
describes the bitmap from left to right and top to bottom. The data is padded on  
an 8-bit boundary, so if the height and width do not match the pixel information,  
then the image will not display correctly. The character strings map to the middle  
and four corners of the screen. If desired, you can specify an integer as an absolute  
pixel for customized displays.  
Note: A special URI of "Image:Logo" is used to load the current logo  
bitmap for the phone (Aastra or branded). In this case, the height and  
width can be ignored.  
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Creating an XML Application  
How to Create an XML Application  
XML Example:  
The XML script for the AastraIPPhoneImageScreen object is as follows:  
<AastraIPPhoneImageScreen>  
<ImageverticalAlign ="top,middle,bottom,'pixel'",  
horizontalAlign = "left,middle,right,'pixel'"  
height="'integer'", width="'integer'">  
FF00F800FF00FFFFFFFFFFFF00FF00FF00FFF8F200  
</Image>  
<!-vertical and horizontal default to "middle" ->  
<!-height and width must match the image data ->  
</AastraIPPhoneImageScreen>  
Note: This object supports the destroyOnExit attribute.  
XML Screen Example:  
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AastraIPPhoneImageMenu  
The AastraIPPhoneImageMenu object allows you to use a bitmap image to  
display as a menu. Each menu item is linked to a keypad key (0-9, *, #). You can  
use this type of image object when you want to display menu choices as a  
non-ASCII character set or with pictures only. You can specify the placement of  
the image on the screen by setting the following attributes:  
verticalAlign  
horizontalAlign  
height  
width  
The image is specified as a series of hexadecimal characters. Two hex characters  
map to one byte of pixel data, where each bit represents a pixel. The image data  
describes the bitmap from left to right and top to bottom. The data is padded on  
an 8-bit boundary, so if the height and width do not match the pixel information,  
then the image will not display correctly. The character strings map to the middle  
and four corners of the screen. If desired, you can specify an integer as an absolute  
pixel for customized displays.  
XML Example:  
The XML script for the AastraIPPhoneImageMenu object is as follows:  
<AastraIPPhoneImageMenu>  
<ImageverticalAlign ="top,middle,bottom,'pixel'",  
horizontalAlign = "left,middle,right,'pixel'"  
height="'integer'", width="'integer'">  
FF00F800FF00FFFFFFFFFFFF00FF00FF00FFF8F200  
</Image>  
<!-Base attribute is optional-->  
<URIList base = "http://someserver/">  
<URI key = "0">link1.php</URI>  
<URI key = "1">link2.php</URI>  
<URI key = "#">link3.php</URI>  
</URIList>  
</AastraIPPhoneImageMenu>  
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Creating an XML Application  
How to Create an XML Application  
Each URI is appended to the “base” URI if one exists. The default softkey is a  
“Done” key at the bottom right position. It is a parse error if two URIs specify the  
same index.  
Note: This object supports the destroyOnExit attribute.  
XML Screen Example:  
This entire box is  
a bitmap image.  
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AastraIPPhoneTextMenu (Icon Menu)  
The AastraIPPhoneTextMenu (Icon Menu) object is identical to the “Text Menu  
Object (Menu Screens)” described on page 6, except a small icon image appears  
after the menu number and before the text item. The Text Menu object allows  
application developers to create a numerical list of menu items on the IP phones.  
The AastraIPPhoneTextMenu (Icon Menu) object allows users to navigate the  
application, by linking HTTP requests and icons to menu items.  
XML Example:  
The XML script for the AastraIPPhoneTextMenu (Icon Menu) object is as  
follows:  
<AastraIPPhoneTextMenu>  
<Title> Icon Menu </Title>  
<MenuItem base = http://someserver/,  
icon="1">  
<Prompt> Voicemail </Prompt>  
<URI>scripts/voicemail.php</URI>  
</MenuItem>  
<MenuItem icon="2">  
<Prompt> Horoscope</Prompt>  
<URI> scripts/horoscope.php </URI>  
</MenuItem>  
<IconList>  
<Icon index = "1"> Icon:Envelope </Icon>  
<Icon index = "2"> FFFF0000FFFF0000 </Icon>  
</AastraIPPhoneTextScreen>  
The “icon=1” attribute in the above example tells the phone to display the icon  
specified in the IconList called “<Icon index = “1”> Icon:Envelope </Icon>”.  
For more information about the “IconList”, see “Using the <IconList>” on  
page 37.  
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XML Screen Example:  
Using the <IconList>  
You can incorporate the use of an <IconList> attribute in the XML script to  
define the images you will use with the AastraIPPhoneTextMenu object. After  
you define the icons in the <IconList>, you can then call those icons as you need  
them throughout the script. This also allows you to assign the icons to softkeys on  
the phone.  
You can load images in the <IconList> in two ways:  
By specifying the image after a special prefix called “Icon:”  
For example:  
<IconList>  
<Icon index = “1”> Icon:Envelope </Icon>)  
<IconList>  
By specifying the image in hexidecimal format  
For example:  
<IconList>  
<Icon index = “2”> FF00F3 </Icon>)  
<IconList>  
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Note: For a list of icons that are internal to the IP phone when specifying  
the “Icon:<uri name>”, see the section “IP Phone Internal Icon Images”  
on page 39.  
You can use one or both ways to load images within the same XML script. The  
softkey icons display at the edge of the screen. Any XML object that supports  
softkeys can support the optional <IconList> tag.  
XML Example:  
The following example illustrates the use of the <IconList> attribute to create  
images for softkey prompts.  
<AastraIPPhoneTextScreen>  
<Title> Directory List </Title>  
<Text> Welcome to the Directory. </Text>  
<SoftKey index = "4" icon="2">  
<Label> Listing </Label>  
<URI> http://server/page.php </URI>  
</SoftKey>  
<SoftKey index = "3" icon="1">  
<Label> Exit </Label>  
<URI> http://server/otherpage.php </URI>  
</SoftKey>  
<IconList>  
<Icon index = "1"> FF00F3 </Icon>  
<Icon index = "2"> Icon:ArrowRight </Icon>  
</IconList>  
</AastraIPPhoneTextScreen>  
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Creating an XML Application  
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XML Screen Example:  
ArrowRight Icon  
Exit Icon  
IP Phone Internal Icon Images  
The IP phones have internal icon images you can use when specifying the  
“Icon:<uri name>” attribute in the <IconList>. The following table lists the  
internal icons you can specify.  
URI Name  
Displays this:  
PhoneOnHook  
PhoneOffHook  
PhoneRinging  
DND  
None  
ArrowRight  
ArrowLeft  
Speaker  
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URI Name  
Displays this:  
ArrowUp  
ArrowDown  
ArrowsUpandDown  
FilledCircle  
EmptyCircle  
Envelope  
Prohibit  
Square  
Ellipse  
TailArrowUp  
TailArrowDown  
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Creating an XML Application  
How to Create an XML Application  
Attributes/Options to Use with XML Objects  
Beep Attribute  
(configurable via XML objects, config files, or Aastra Web UI)  
the Status Message object (AastraIPPhoneStatus), the configuration files, or the  
Aastra Web UI.  
Note: For enabling/disabling a status message beep using the  
configuration files and the Aastra Web UI, see Chapter 5, the section,  
“Enabling/Disabling a Beep for Status Message Displays” on page 5-119.  
When the phone receives a status message, the BEEP notifies the user that the  
message is displaying. The following attribute in the AastraIPPhoneStatus object  
enables/disables the BEEP from being heard:  
< AastraIPPhoneStatus Beep="yes|no">  
(case sensitive)  
This attribute is optional. If notification is required, the attribute must be in the  
ROOT. If the BEEP attribute is set to "yes" (i.e. Beep="yes") then it is an  
indication to the phone to sound a beep when it receives the object. If the Beep  
attribute is set to "no" (i.e. Beep="no") or not present, then the default behavior is  
no beep is heard when the object arrives to the phone.  
Note: The value set in the configuration files and Aastra Web UI override  
the attribute you specify for the AastraIPPhoneStatus object.  
Scroll Delay Option  
(configurable via config files and Aastra Web UI only)  
The IP phones support a scroll delay option that allows you to set the time delay,  
time is 5 seconds for each message to display before scrolling to the next message.  
You can configure this option via the configuration files or the Aastra Web UI.  
Changes are dynamic and apply to the phone immediately.  
Note: For more information about setting the scroll delay option, see  
Chapter 5, the section, “Scroll Delay Option for Status Messages” on  
page 5-120.  
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Timeout Attribute  
(configurable via XML objects only)  
The XML “Timeout” attribute allows you to specify a timeout value for the LCD  
screen display. You must use the “Timeout” aattribute in the ROOT. When the  
phone receives an XML object with this attribute, it overrides the default 45  
second timeout specified for custom applications. Setting the “Timeout” attribute  
to zero (0) disables this feature.  
XML Example:  
The following example illustrates the use of the “Timeout” attribute with the  
AastraIPPhoneFormattedTextScreen object. The result would cause the LCD  
screen to timeout in 30 seconds.  
<xs:element name="AastraIPPhoneFormattedTextScreen">  
<xs:attribute name="Beep" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string>  
<xs:pattern value="yes|no"/>  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:attribute name="DestroyOnExit" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string>  
<xs:pattern value="yes|no"/>  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:AastraIPPhoneFormattedTextScreen Timeout= “30" default = “45”>  
<xs:simpleType>  
<xs:restriction base="xs:number/>  
</xs:simpleType>  
</xs:attribute>  
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LockIn Attribute  
(configurable via XML objects only)  
The XML “LockIn” attribute allows you to specify whether or not the  
information on the LCD screen stays displayed when other events occur (such as  
pressing buttons on the keypad).  
Note: This attribute is ignored during incoming calls. If this attribute is  
set, and the phone receives an incoming call, the LCD screen exits the  
XML information and displays the information about the incoming call.  
You must use the “LockIn” aattribute in the ROOT. The settings for the LockIn  
attribute are “Yes” for enabled, and “No” for disabled.  
XML Example:  
The following example illustrates the use of the “LockIn” attribute with the  
AastraIPPhoneFormattedTextScreen object. The result would cause the LCD  
screen to lock in the display of the XML information even if other events occur  
(except for an incoming call).  
<xs:element name="AastraIPPhoneFormattedTextScreen">  
<xs:attribute name="Beep" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string>  
<xs:pattern value="yes|no"/>  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:attribute name="DestroyOnExit" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string>  
<xs:pattern value="yes|no"/>  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:AastraIPPhoneFormattedTextScreen LockIn= “yes” default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string>  
<xs:pattern value="yes|no"/>  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
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CancelAction Attribute  
(configurable via XML objects only)  
The XML “cancelAction” attribute allows you to specify a URI that a GET is  
executed on when the user presses the default CANCEL key.  
Note: The URI must be fully qualified.  
You can add this optional feature at the end of any of the XML objects. The  
format is:  
<Hardkey action="Cancel">  
<Label>Label to Display</Label>  
<URI>URI to Get</Label>  
</Hardkey>  
XML Example:  
The following illustrates the AastraIPPhoneTextScreen object using the “Cancel”  
attribute:  
<AastraIPPhoneTextScreen cancelAction=”http://10.50.10.117/  
ft.xml”>  
<Title>Test</Title>  
<Text>This is a test of the cancel action</Text>  
</AastraIPPhoneTextScreen>  
When this XML script is sent to the phone, and the user presses the default  
CANCEL key, the script executes a GET on http://10.50.10.117/ft.xml.  
Note: If the “cancelAction” attribute was not used in the above script,  
then pressing the CANCEL key would simply cancel the current screen.  
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HTTP Post  
In addition to initiating a request to an XML application from the Services menu,  
an HTTP server can push an XML object to the phone via HTTP Post. The phone  
parses this object immediately upon receipt and displays the information to the  
screen.  
The HTTP post packet must contain an "xml=" line in the message body. The  
string to parse is located after the equals sign in the message. HTML forms that  
post objects to the phone must use a field named "xml" to send their data. See the  
following examples (Example 1 and Example 2) for a sample HTTP post packet  
and php source code.  
Example 1:  
POST / HTTP/1.1  
Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg,  
application/vnd.ms-powerpoint,  
application/vnd.ms-excel, application/msword,  
application/x-shockwave-flash, */*  
Referer: http://10.50.10.53  
Accept-Language: en-us..Content-Type: application/  
x-www-form-urlencoded  
Accept-Encoding: gzip, deflate..User-Agent: Mozilla/4.0  
(compatible;MSIE 6.0;  
Windows NT 5.0; .NET CLR 1.1.4322)  
Host: 10.50.10.49  
Content-Length: 194..Connection: Keep-Alive  
Cache-Control: no-cache..Authorization: Basic YWRtaW46MjIyMjI=  
xml=%3CAastraIPPhoneTextScreen%3E%  
%3CTitle%3E57i+Tester%3C%2FTitle%3E  
%3CText%3EMessage+to+go+on+phone.++Limit+to+512+bytes.%3C%2FText%3E  
%2FAastraIPPhoneTextScreen%3E%  
Note: The XML object cannot be larger than 2150 bytes. The phone  
denies any posts larger than this limit.  
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Example 2:  
Below is a sample php source code which sends an XML object to an Aastra  
phone.  
<?php  
#
function push2phone($server,$phone,$data)  
{
# url-encode the xml object  
$xml = "xml=".urlencode($data);  
$post = "POST / HTTP/1.1\r\n";  
$post .= "Host: $phone\r\n";  
$post .= "Referer: $server\r\n";  
$post .= "Connection: Keep-Alive\r\n";  
$post .= "Content-Type: application/x-www-form-urlencoded\r\n";  
$post .= "Content-Length: ".strlen($xml)."\r\n\r\n";  
$fp = @fsockopen ( $phone, 80, $errno, $errstr, 5);  
if($fp)  
{
@fputs($fp, $post.$xml);  
flush();  
fclose($fp);  
}
}
##############################  
$xml = "<AastraIPPhoneTextScreen>\n";  
$xml .= "<Title>Push test</Title>\n";  
$xml .= "<Text>This is a test for pushing a screen to a phone </  
Text>\n";  
$xml .= "</AastraIPPhoneTextScreen>\n";  
push2phone("172.16.96.63',"172.16.96.75",$xml);  
?>  
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HTTP Refresh Header  
You can use an HTTP refresh header with the XML screen objects on the IP  
phones. This feature provides the following:  
All current XML screen objects have the ability to be refreshed by adding a  
Refresh and URL setting to the HTTP headers. (see Refresh setting format  
below)  
The Refresh setting is set by the XML application and it is up to the  
application to decide which objects it wants to refresh.  
Note: This HTTP refresh header feature only applies to objects that  
display to the screen.  
The Refresh setting must be included in the HTTP header. The XML application  
decides which objects it wants to use with this setting. The phone recognizes this  
setting when parsing the HTTP header. If the setting is present, then it passes  
along the refresh timeout and the URL to the ParserData object, which all XML  
screen objects inherit from. The ParserData class also has a timer, which must be  
set to expire at the next refresh time. When the timer expires (time to refresh the  
screen), the phone requests the URL again and displays the refreshed screen.  
Refresh Setting Format  
The following is the Refresh setting format for the HTTP header:  
Refresh: <timeout>; URL=<page to load>  
The following example is a Refresh setting for use in an HTTP header:  
Refresh: 3; URL=http://10.50.10.140/cgi-bin/update.xml  
Note: You must use the Refresh and URL parameters in order for this  
feature to work in the HTTP header.  
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HTTP Language Header  
You can use an HTTP language header with the XML screen objects on the IP  
phones. By including the language information in the HTTP header, the HTTP  
GET includes the phone model, the firmware and the MAC address of the phone.  
When the user selects a language on the phone, the selected language is sent to the  
XML application and the application displays to the screen in that language.  
Note: This HTTP language header feature only applies to objects that  
display to the screen.  
XML Schema File  
After creating an XML application for your IP phone, you can validate the XML  
objects using the Schema file provided in this section. This helps you find any  
parsing errors that may exist, and verify that your XML objects conform to the  
Aastra API.  
(i.e., http://apps.gotdotnet.com/xmltools/xsdvalidator/Default.aspx) that  
can perform validation using the schema file.  
XML Schema  
<?xml version="1.0" encoding="ISO-8859-1" ?>  
<xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema">  
<xs:element name="AastraIPPhoneTextScreen">  
<xs:complexType>  
<xs:sequence>  
<xs:element name="Title" type="xs:string" />  
<xs:element name="Text">  
<xs:simpleType>  
<xs:restriction base="xs:string">  
<xs:minLength value="1" />  
<xs:maxLength value="1000" />  
</xs:restriction>  
</xs:simpleType>  
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</xs:element>  
</xs:sequence>  
<xs:AastraIPPhoneTextScreen LockIn="yes" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string>  
<xs:pattern value="yes|no"/>  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:AastraIPPhoneTextScreen Timeout="30" default="45">  
<xs:simpleType>  
</xs:complexType>  
</xs:element>  
<xs:element name="AastraIPPhoneTextMenu">  
<xs:complexType>  
<xs:sequence>  
<xs:element name="Title" type="xs:string" />  
<xs:element name="MenuItem" minOccurs="1" maxOccurs="15">  
<xs:complexType>  
<xs:sequence>  
<xs:element name="Prompt" type="xs:string" />  
<xs:element name="URI" type="xs:string" />  
</xs:sequence>  
<xs:attribute name="base" type="xs:string" />  
</xs:complexType>  
</xs:element>  
</xs:sequence>  
<xs:attribute name="destroyOnExit" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string">  
<xs:pattern value="yes|no" />  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
</xs:complexType>  
</xs:element>  
<xs:element name="AastraIPPhoneInputScreen">  
<xs:complexType>  
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<xs:sequence>  
<xs:element name="Title" />  
<xs:element name="Prompt" />  
<xs:element name="URL" />  
<xs:element name="Parameter" />  
<xs:element name="Default" />  
</xs:sequence>  
<xs:attribute name="type">  
<xs:simpleType>  
<xs:restriction base="xs:string">  
<xs:pattern value="IP|string|number" />  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:attribute name="password" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string">  
<xs:pattern value="yes|no" />  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:attribute name="destroyOnExit" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string">  
<xs:pattern value="yes|no" />  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
</xs:complexType>  
</xs:element>  
<xs:element name="AastraIPPhoneDirectory">  
<xs:complexType>  
<xs:sequence>  
<xs:element name="Title" type="xs:string" />  
<xs:element name="MenuItem" minOccurs="1" maxOccurs="15">  
<xs:complexType>  
<xs:sequence>  
<xs:element name="Prompt" type="xs:string" />  
<xs:element name="URI" type="xs:string" />  
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</xs:sequence>  
</xs:complexType>  
</xs:element>  
</xs:sequence>  
<xs:attribute name="destroyOnExit" default="no">  
<xs:simpleType>  
<xs:restriction base="xs:string">  
<xs:pattern value="yes|no" />  
</xs:restriction>  
</xs:simpleType>  
</xs:attribute>  
<xs:attribute name="next" type="xs:string" />  
<xs:attribute name="previous" type="xs:string" />  
</xs:complexType>  
</xs:element>  
</xs:schema>  
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Limited Warranty  
Aastra Telecom warrants this product against defects and malfunctions during a  
one (1) year period from the date of original purchase. If there is a defect or  
malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy,  
either repair or replace the telephone set at no charge, if returned within the  
warranty period.  
If replacement parts are used in making repairs, these parts may be refurbished, or  
may contain refurbished materials. If it is necessary to replace the telephone set, it  
may be replaced with a refurbished telephone of the same design and color. If it  
should become necessary to repair or replace a defective or malfunctioning  
telephone set under this warranty, the provisions of this warranty shall apply to the  
repaired or replaced telephone set until the expiration of ninety (90) days from the  
date of pick up, or the date of shipment to you, of the repaired or replacement set,  
or until the end of the original warranty period, whichever is later. Proof of the  
original purchase date is to be provided with all telephone sets returned for  
warranty repairs.  
Exclusions  
Aastra Telecom does not warrant its telephone sets to be compatible with the  
equipment of any particular telephone company. This warranty does not extend to  
damage to products resulting from improper installation or operation, alteration,  
accident, neglect, abuse, misuse, fire or natural causes such as storms or floods,  
after the telephone is in your possession.  
Aastra Telecom shall not be liable for any incidental or consequential damages,  
including, but not limited to, loss, damage or expense directly or indirectly arising  
from the customers use of or inability to use this telephone, either separately or in  
combination with other equipment. This paragraph, however, shall not apply to  
consequential damages for injury to the person in the case of telephones used or  
bought for use primarily for personal, family or household purposes.  
This warranty sets forth the entire liability and obligations of Aastra Telecom with  
respect to breach of warranty, and the warranties set forth or limited herein are the  
sole warranties and are in lieu of all other warranties, expressed or implied,  
including warranties or fitness for particular purpose and merchantability.  
41-001160-00, Rev 01 Release 2.0  
-1  
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IP Phone Administrator Guide  
Warranty Repair Services  
Should the set fail during the warranty period:  
In North America, please call 1-800-574-1611 for further information.  
Outside North America, contact your sales representative for return instructions.  
You will be responsible for shipping charges, if any. When you return this  
telephone for warranty service, you must present proof of purchase.  
After Warranty Service  
Aastra Telecom offers ongoing repair and support for this product. This service  
provides repair or replacement of your Aastra Telecom product, at Aastra  
Telecom's option, for a fixed charge. You are responsible for all shipping charges.  
For further information and shipping instructions:  
In North America, contact our service information number: 1-800-574-1611.  
Outside North America, contact your sales representative.  
Repairs to this product may be made only by the manufacturer and its authorized  
agents, or by others who are legally authorized. This restriction applies during and  
after the warranty period. Unauthorized repair will void the warranty.  
-2  
41-001160-00, Rev 01 Release 2.0  
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Index  
A
C
Aastra Web UI  
advanced settings description 13  
.
call forwarding 90  
.
enabling and disabling 14  
operation description 12  
status description 12  
Administration Guide, for IP phone xiv  
administrator options 1  
auto-answer 142  
.
configuraton method for 92  
configuring 92  
.
.
.
.
enabling/disabling 91  
.
.
call waiting tone  
.
configuring 162  
.
.
call waiting tones 157  
.
.
Callers List 23  
callers list  
.
about 142  
.
auto-resync  
downloading to phone 100  
enabling/disabling 98  
overview 96  
using on phone 98  
Codecs 56  
.
mode 24  
.
.
time 24  
.
.
.
B
.
customized preference list of 58  
.
beeping, status message 41  
BLF  
configuring 44  
directed call pickup 50  
on Asterisk 43  
on BroadSoft 43  
overview 41  
setting 41  
subscription period 48  
subscription period, configuring 48  
.
conference key  
enabling/disabling 18  
.
.
.
.
.
configuration  
.
file precedence 8  
.
.
methods for performing 8  
.
.
configuration file, description of 7  
.
.
configuration files  
.
installing 9  
using 5  
configuration server 13  
auto-resync mode 24  
auto-resync time 24  
configuring 13  
download protocol 23  
FTP Server 23  
HTTP Server 23  
TFTP Server 23  
.
blf key 22  
.
.
blf list key 22  
.
.
BLF List,setting 42  
BLF subscription period 48  
Bridged Line Appearance (BLA)  
about BLA 67  
configuring 68  
.
.
.
.
.
.
.
.
.
.
.
41-001160-00, Rev 01 Release 2.0  
Index-1  
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XML push server list 24  
.
E
configuration server settings 23  
.
emergency dial plan, defining 12  
.
empty key 23  
encryption  
.
D
DHCP 4  
configuring 5  
not using 4  
using 4  
dial plan  
.
methods for 2  
overview 2  
procedure for 3  
.
.
.
.
.
.
expansion module, 536EM 3  
expansion module, 560EM 3  
.
.
configuring 140  
.
dial plan terminator  
F
overview 139  
.
dial plan, emergency 12  
dial plans  
.
factory default settings 7  
feature keys 21  
configuring 31  
feature keys, configuring 33  
.
.
overview 137  
dial tones, stuttered  
about 160  
configuring 160  
DiffServ QoS 32  
Directed call pickup  
configuring 48, 52  
description of 50  
.
.
.
.
feature keys, guidelines for programming 32  
.
.
firmware  
.
description of 7  
installation considerations 4  
installation methods 4  
installing 9  
firmware updates 25  
.
.
.
.
.
.
.
.
Directory List 23  
directory list  
.
.
download behavior 108  
limitations for 108  
overview 103  
using 109  
DND  
configuring 65  
overview 65  
dnd key 22  
.
flash key 22  
.
.
.
H
.
.
hard keys  
.
enabling/disabling 18  
.
HTTP and HTTPS support 7  
.
.
HTTPS  
.
client functions 8  
client/server configuration 24  
security method for 20, 21  
server functions 8  
using via Aastra Web UI 9  
.
.
.
DSCP 14  
.
, 33  
.
.
.
.
DTMF  
.
out-of-band 59  
DTMF digits  
.
configuring display of 39  
displaying 39  
DTMF playback, configuring suppression for 37  
.
.
.
DTMF, suppressing playback 37  
.
Index-2  
41-001160-00, Rev 01 Release 2.0  
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network parameters 5  
network settings, advanced 13  
blocking XML HTTP POSTs 14  
HTTPS Client Method 14  
HTTPS server redirect 14  
NAT IP 13  
NAT RTP port 13  
NAT SIP port 13  
Nortel NAT timer 13  
Nortel NAT traversal 13  
NTP time servers 14  
time servers 1, 2, and 3 14  
network settings, basic 12, 4  
DHCP 12  
.
I
.
, 18  
.
Installation Guide, for IP phone xiv  
.
.
.
intercom feature  
.
configuring 143  
incoming calls 143  
outgoing calls 142  
.
.
.
.
.
.
IP phone UI 2  
.
.
.
L
.
.
language  
.
.
overview 164  
specifying on IP phone 167  
language pack settings 87  
language settings 86  
last call return 23  
last call return (lcr)  
configuring 86  
how it works 86  
lcr (last call return) 23  
line key 22  
line settings 20  
locking keys, on the IP phone 35  
locking keys, procedures 36  
.
.
.
Ethernet Port 0 13  
Ethernet Port 1 13  
.
.
.
.
Gateway 12  
IP Address 12  
primary DNS 13  
secondary DNS 13  
Subnet Mask 12  
network settings, configuring 7  
.
.
.
.
.
.
.
.
.
.
Nortel Proxy 19  
.
.
.
O
.
.
operational features 3  
operational features, advanced 2  
configuring line number 3  
configuring MAC address 3  
configuring message sequence for blind transfer 5  
options  
via Aastra Web UI 4  
via Configuration Files 4  
via IP Phone UI 3  
.
.
.
.
locking/unlocking the phone 9  
.
.
.
M
.
missed calls indicator  
.
accessing and clearing 102  
enabling/disabling 101  
overview 101  
.
.
.
.
P
N
parameters  
53i and 55i programmable key 117  
55i, 57i, 57i CT softkeys 110  
Aastra Web UI 10  
Action URIs 74  
advanced SIP 58  
audio transmit and receive adjustment settings 101  
auto-answer settings 98  
.
NAT  
configuring 20  
configuring NAT address and port 22  
Nortel Networks 20  
overview 18  
router configuration 19  
network configuration 4  
.
.
.
.
.
.
.
.
.
.
.
.
41-001160-00, Rev 01 Release 2.0  
Index-3  
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BLF subscription period 105  
blind transfer setting 135  
boot sequence recover mode 136  
call forward settings 69  
Callers List settings 69  
configuration server 11  
dial plan 37  
directed call pickup 104  
directory settings 68  
DSCP 27  
DTMF digits 97  
DTMF per-line settings 65  
emergency dial plan 9  
global ring tone settings 77  
global SIP 40  
HTTPS client and server settings 20  
Intercom settings 98  
language 86  
language pack 87  
MAC Address/Line Number 134  
Missed Calls Indicator settings 70  
NAT 18  
password 8  
per-line ring tone settings 78  
per-line SIP 48  
priority alert settings 80  
RTP, Codec, DTMF global settings 63  
silence suppression settings 66  
SIP registration retry timer 61  
softkeys, programmable keys, feature keys 108  
stuttered dial tone setting 79  
Suppress DTMF Playback 96  
time server 28  
ToS 27  
updating caller ID 136  
UPnP 22  
VLAN 24  
voicemail 67  
XML settings 71  
parameters, list of configurable 5  
key settings 108  
network settings 37  
time server settings 28  
parameters, setting in configuration files 4  
.
configuring a static configuration 75  
configuring programmable configuration using  
config files 78  
configuring programmable configuration using Web  
UI 79  
programmable configuration of 76  
static configuration of 74  
using on the IP phone 85  
.
.
.
.
.
.
.
.
.
.
.
.
.
.
password, resetting user’s 11  
passwords  
.
.
.
for a user 6  
.
.
for an administrator 8  
.
.
Phone Status options  
.
Factory Default 7  
Firmware Version 7  
Network Status 7  
Restart Phone 7  
phone status settings 6  
pickup key 22  
.
.
.
.
.
.
.
.
.
.
.
.
.
Preferences, general 10  
.
.
priority alerting  
.
about 153  
configuring 158  
Programmable key settings  
53i, 55i 117  
programmable keys 21  
configuring 28  
.
.
.
.
.
.
.
.
.
.
.
.
.
Q
.
.
QoS 32  
.
.
.
R
.
.
redial key  
.
enabling/disabling 18  
.
mapping as speeddial 19  
.
.
repair 2  
.
.
.
requirements, IP phone 5  
.
.
restarting IP phone 7  
.
.
ring tone  
park key 22  
park/pickup  
.
patterns used for 154  
ring tone sets 150  
configuring 151  
.
.
about parked/pickup calls 73  
.
.
Index-4  
41-001160-00, Rev 01 Release 2.0  
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ring tones 148  
configuring 151  
RTP  
configuring 56  
silenace suppression 59  
RTP port 56  
RTP settings 19  
Basic Codecs 19  
customizing Codec preference list 19  
DTMF method 19  
forcing RFC2833 out-of-band DTMF 19  
silence suppression 19  
.
SIP settings, network  
.
backup proxy port 16  
backup proxy server 16  
.
.
backup registrar 17  
backup registrar port 17  
outbound proxy port 17  
outbound proxy server 16  
proxy port 16  
proxy server 16  
registrar 17  
registrar port 17  
registration period 17  
Softkey settings 108  
softkeys 21  
configuring 28  
Softkeys and Programmable Keys  
locking 36, 131  
softkeys, state-based 24  
speeddial key 22  
sprecode key 22  
.
.
, 60  
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
S
.
SBG and ALG proxy 19  
.
.
.
scrolling, status message 120  
.
, 41  
.
.
silence suppression 59  
.
.
SIP  
.
advanced settings 53  
configuring 47  
overview of 43  
.
.
SRV lookup, configuring 46  
status message beep  
.
.
parameter precedence 45  
.
configuring in configuration files and Web UI 119  
.
SIP Setting options  
status message scrolling 41  
.
display name 15  
user name 15  
SIP settings, advanced 17  
BLF subscription period 19  
MWI subscription 17, 18  
registration renewal timer 19  
registration retry timer 18  
Send Line Number 18  
Send MAC Address 18  
session timer 18  
timer 1, 2 18  
transaction timer 18  
transport protocol 18  
SIP settings, basic 15  
authentication name 15  
BLA number 16  
calller ID 15  
line mode 16  
password 16  
phone number 15  
screen name 15  
.
configuring in configuration files and Web UI 120  
.
.
.
T
.
.
.
time servers, configuring 41  
ToS 32  
ToS, DSCP 14  
troubleshooting 2  
.
.
.
.
.
.
.
.
.
solutions to common problems 8  
.
.
Tx/Rx adjustments  
.
about 146  
.
.
configuring 147  
.
.
.
U
.
.
upgrading, firmware 2  
UPnP  
.
.
.
configuring 29  
description of 28  
User Guide, for IP phone xiv  
.
, 22  
.
.
.
.
.
41-001160-00, Rev 01 Release 2.0  
Index-5  
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V
VLAN  
configuring 31  
DSCP Range 33  
priority mapping 33  
voicemail  
configuring 113  
overview 113  
using 115  
.
.
.
.
.
.
W
warranty 1  
.
warranty exclusions 1  
.
X
Xfer key, enabling/disabling 18  
XML  
.
configuring 122  
configuring on IP phone 121  
customized services 116  
overview 116  
push requests 121  
using on phone 126  
xml key 22  
XML push server list 24  
.
.
.
.
.
.
.
.
Index-6  
41-001160-00, Rev 01 Release 2.0  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SIP IP Phone Administrator Guide  
Models 53i, 55i, 57i, and 57i CT  
© 2007 Aastra Telecom Inc.  
If you’ve read this owner’s manual and consulted the Troubleshooting section and  
still have problems, please visit our website at www.aastra.com or call 1-800-574-1611  
for technical assistance.  
41-001160-00 Rev 01  
Release 2.0  
January 2007  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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