GAS-FIRED COMMERCIAL
COPPER BOILERS FOR HYDRONIC
HEATING AND HOT WATER SUPPLY
USER'S INFORMATION MANUAL
GB/GW-300, 400, 500, 650, 750
SERIES 400, 401, 402, 403, 404, 405,
2-STAGE UNITS
WARNING
Should overheating occur or the gas supply fail to shut off, do
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or loss of life.
not turn off or disconnect the electrical supply to the pump.
Instead, shut off the gas supply at a location external to the
appliance.
WARNING
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
Do not use this boiler if any part has been under water.
Immediately call a qualified service technician to inspect the
boiler and to replace any part of the control system and any
gas control which has been under water.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your
building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
INDEX
PAGE
LIGHTING INSTRUCTIONS ....................................... 2-3
MAINTENANCE .......................................................... 3-4
OPERATING SEQUENCE, EMC5000 ......................... 8-14
CONNECTION DIAGRAM ............................................ 13
EMC5000 INSTRUCTIONS ...................................... 14-18
WARRANTY................................................................. 19
• If you cannot reach your gas
supplier, call the fire department.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
CAUTION
TEXT PRINTED OR OUTLINED IN RED CONTAINS
INFORMATION RELATIVETO YOUR SAFETY. PLEASE READ
THOROUGHLY BEFORE INSTALLING AND USING THIS
APPLIANCE.
ADIVISION OFA. O. SMITH CORPORATION
MC BEE, SC., RENTON, WA.,
STRATFORD-ONTARIO, VELDHOVEN-THE NETHERLANDS
PLEASE KEEP THESE INSTRUCTIONS ADJACENT TO BOILER AND
NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.
PRINTED IN U.S.A. 0306
PART NO. 212132-001
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It is recommended that lower water temperatures be used to
avoid the risk of scalding. It is further recommended, in all cases,
that the water temperature be set for the lowest temperature
which satisfies the user's hot water needs. This will also provide
the most energy efficient operation of the water heater and
minimize scale formation.
LIGHTING INSTRUCTIONS
These models have an automatic hot surface ignition system
mounted on the combustion chamber panel inside the front
jacket. This hot surface igniter ignites the main burner gas
whenever the system control calls for heat.
SETTING THE WATER HEATERTEMPERATUREAT 120°F WILL
REDUCE THE RISK OF SCALDS. Some states require settings
at specific lower temperatures. Table 1 below shows the
approximate time-to-burn relationship for normal adult skin.
Before proceeding with operation of the unit, make sure the
boiler and system are filled with water and all air is expelled
from the boiler, radiator tank(s) and piping.
Table 1: Risk of Scalds
WARNING
THE MAIN MANUAL GAS SHUT-OFF VALVE MUST HAVE BEEN
CLOSED FORAT LEAST FIVE (5) MINUTES BEFORE LIGHTING.
This waiting period is an important safety step. Its purpose is
to permit gas that might have accumulated in the combustion
chamber to clear. IF YOU DETECT GAS AT THE END OF THE
PERIOD DO NOT PROCEED WITH LIGHTING. RECOGNIZE THAT
GASODOR, EVENIFITSEEMSWEAK, MAYINDICATEPRESENCE
OFACCUMULATEDGASSOMEPLACEINTHEAREAWITHARISK
OF FIRE OR EXPLOSION.
Temperature
Setting
Time to Produce 2nd & 3rd
Degree Burns onAdult Skin
Nearly instantaneous
About 1/2 second
Over 170°F
160°F
150°F
About 1-1/2 seconds
Less than 5 seconds
About 30 seconds
140°F
130°F
120°F or less
More than 5 minutes
WARNING
THERE IS A RISK IN USING FUEL BURNING APPLIANCES SUCH
AS GAS WATER BOILERS IN ROOMS, GARAGES OR OTHER
AREAS WHERE GASOLINE AND OTHER FLAMMABLE LIQUIDS
ARE USED OR STORED, OR ENGINE-DRIVEN EQUIPMENT OR
VEHICLES ARE STORED, OPERATED OR REPAIRED.
FLAMMABLE VAPORSARE HEAVYAND TRAVELALONG THE
FLOORAND MAY BE IGNITED BYTHE BOILER'S MAIN BURNER
FLAMES CAUSING FIRE OR EXPLOSION. Some local codes
permit operation of gas appliances if installed 18 inches or more
above the floor. This may reduce the risk if location in such an
area cannot be avoided.
BOILER LOCATION
Water heater life depends upon water quality, water pressure
and the environment in which the water heater is installed. Water
heaters are sometimes installed in locations where leakage
may result in property damage, even with the use of a drain pan
piped to a drain. However, unanticipated damage can be reduced
or prevented by a leak detector or water shutoff device used in
conjunction with a piped drain pan. These devices are available
from some plumbing supply wholesalers and retailers, and
detect and react to leakage in various ways:
TEMPERATURE REGULATION
DANGER
•
Sensors mounted in the drain pan that trigger an alarm or
turn off the incoming water to the water heater when leakage
is detected.
HOT WATER TEMPERATURES REQUIRED FOR AUTOMATIC
DISHWASHER AND LAUNDRY USE CAN CAUSE SCALD
BURNS RESULTING IN SERIOUS PERSONAL INJURY AND/
OR DEATH. THE TEMPERATUREAT WHICH INJURY OCCURS
VARIES WITH THE PERSON'SAGEAND TIME OF EXPOSURE.
THE SLOWER RESPONSE TIME OF CHILDREN, AGED OR
DISABLED PERSONS INCREASES THE HAZARDS TO THEM.
NEVERALLOW SMALLCHILDREN TO USEAHOT WATER TAP,
OR TO DRAW THEIR OWN BATH WATER. NEVER LEAVE A
CHILD OR DISABLED PERSON UNATTENDED IN A BATHTUB
OR SHOWER.
•
•
Sensors mounted in the drain pan that turn off the water supply
to the entire home when water is detected in the drain pan.
Water supply shutoff devices that activate based on the water
pressure differential between the cold water and hot water
pipes connected to the water heater.
•
Devices that will turn off the gas supply to a gas water heater
while at the same time shutting off its water supply.
BLOCKED VENT SHUT-OFF SYSTEM
The Boiler is equipped with a blocked vent shut-off system which
will close the gas valve and shut off the main burner gas when
there is excessive pressure in the vent system due to a partially
or completely blocked vent system.
THE WATER HEATER SHOULD BE LOCATED IN AN AREA
WHERE THE GENERALPUBLIC DOES NOT HAVEACCESS TO
SET TEMPERATURES.
DO NOT ATTEMPT TO OPERATE THE BOILER if this situation
occurs. Shut the boiler off before performing all the steps shown
in "TO TURN OFF GAS TO APPLIANCE" section of the Lighting
and Operating Instructions.
Contact a qualified service agent to inspect the unit and vent
system and correct the problem.
VENT SYSTEM
The flue products are corrosive in nature and if the boiler is
vented horizontally the flue gases are at a higher pressure than
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the surrounding air pressure. Inspection of the boiler and vent
system is necessary to insure that flue gas leakage to the
surrounding area does not occur.
ELECTRONIC HOT SURFACE
IGNITION CONTROL BOARD
The EMC5000 control system is a fully integrated, state of the art
electronic control system. It consists of sensors, output devices,
a power switch, a 24vac transformer, wiring, and the following
printed circuit boards:
Inspect the external surfaces of the vent system every 3 months
for corrosion and leakage. Inspect the vent terminations for
corrosion and foreign matter which may be blocking the
exhausting flue products. Call a qualified service agent to
replace or repair any corroded or leaking parts.
Central Control Board (CCB).
Flame Control Board (FCB).
User Interface Board (UIB).
See Figure 1A.
See Figure 1B.
This part of the User Interface
Module (UIM). See Figure 3.
A qualified service agent must inspect the internal surfaces of
the vent system and the boiler at least once a year.
Power Distribution Board (PDB). See Figure 1C.
Touch Sensor Board (TSB). This is part of the User
BURNER SYSTEM
Interface Module (UIM). See
Figure 3.
To maintain safe operation and the greatest efficiency for the
boiler, observe the burner flame through the observation port on
the jacket panel, once a month for proper flame characteristics.
The CCB contains circuitry for both master control and flame
control for the first stage. The FCB contains circuitry for flame
control on up to one additional stage. Dip switches on the CCB
and FCB are used to configure the system. The UIB and TSB
are included in the User Interface Module (UIM) along with a 4
line by 20-character LCD display. The PDB provides connection
points for input power, the water pump, and the transformer. It
also distributes power to the system and contains the system
fuses.
• The burners should display the following characteristics:
• Provide complete combustion of gas.
• Cause rapid ignition and carry over across all burners and
across the entire burner.
• Give quiet operation during ignition, burning and extinction.
• Cause no excessive lifting of flames from the burner ports.
Dual stage control is accomplished by means of an internal
communication network and the FCB's. One FCB is required for
each stage beyond initial first stage. The CCB also contains an
external communications system to allow for connection to a
PC, a modem, or an EMS system. Through this connection
multiple boilers can also be linked together.
If the preceding characteristics are not evident, check for
accumulation of lint or other foreign material that restricts the
inlet air or burner ports. Ensure there is the proper amount of air
to the burner. Flame lifting from the burner is caused by too
much air to the burner.
CAUTION
The internal communications cables should never be connected
to the external communications connectors and vice-versa.
The burners must be inspected by a qualified service technician
at least once a year.
There are several microcontrollers used on the board. Three on
the CCB, two on the FCB, and one on the UIB. These micros
control the temperature and ignition control functions for the
boiler. Inherent in the design are the normal operating sequences
and safety features associated with a gas ignition control system.
The system continuously performs various diagnostic tests to
verify proper appliance and control operation. Should an unsafe
condition occur, the control will shut down the burner and display
a red fault light as well as indicate the cause of the fault on the
display. The operating programs for the system are stored in
permanent memory inside the micros. User-selectable
operating parameters and a history of detected faults are stored
in re-writable memory in the micros. A loss of power does not
affect either of the memories.
DO NOT STORE COMBUSTIBLE MATERIALS, GASOLINE, OR
OTHER FLAMMABLEVAPORS, LIQUIDS INTHE AREA OF THE
APPLIANCE. NONCOMPLIANCE MAY RESULT IN FIRE OR
EXPLOSION. DO NOT OBSTRUCT THE FLOW OF
COMBUSTION ORVENTILATION AIRTOTHE APPLIANCE.
CHEMICAL VAPOR CORROSION
Boiler corrosion and component failure can be caused by
airborne chemical vapors. Spray can propellants, cleaning
solvents, refrigerants, calcium or sodium chloride (water softener
salts), waxes, and process chemicals are typical compounds
that are potentially corrosive. These materials are corrosive at
very low concentration levels with little or no odor to reveal their
presence. Products of this sort should not be stored near the
boiler. Air which is brought in contact with the boiler should not
contain any of these chemicals. The boiler should be provided
with air from outdoors when installed in environments having
corrosive atmospheres.
Inputs To CCB and FCB:
• Temperature Sensors:
• Temperature probes (CCB - outlet and either inlet or tank is
required): The CCB accepts analog temperature inputs from
up to three sensors (inlet, outlet and tank).
• ECO input (CCB - required):
CIRCULATION PUMP
The ECO (Energy Cut-Off) is a Hi-Limit switch, which is
located inside the output probe. It is a normally closed switch
that opens if the probe is exposed to a temperature higher
than the trip point.
• Thermostat input (CCB - optional):
This input is set up to work with an externally connected
thermostat that provides a contact closure. If this input is
Refer to the pump manufacturer's schedule of maintenance for
frequency and method of lubricating the pump and motor. Inspect
the pump once a month for leaky mechanical seals and/or
O-rings and loose or damaged components. Contact a qualified
service agent to replace or repair parts as required.
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Figure 1A. CCB
(Drawing #211758)
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5
Figure 1B. FCB (Drawing #211759)
6
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Figure 1C. PDB (Drawing #211760)
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closed and everything else is in the proper state, a "call for
heat" condition will be initiated. These leads should be
shorted together, when a thermostat is not being used. If it is
desired that the thermostat control the temperature of the
boiler, the operating setpoint of the system should be set
higher than the temperature that the thermostat is controlling
to. This will allow the thermostat to control the boiler. When
the thermostat closes, a call for heat will be generated until
the thermostat determines that the control temperature has
been reached.
stage 1 and on stage 2 of a 4-stage system and optional on
others.):
Independent outputs that provide power to operate low and
high speed blower output. Dip switches on the FCB's enable/
disable the use of blowers on stages 2, 3 and 4.
• Igniter (FCB - 120vac - required on stage 1 and on stage 2 of
a 4-stage system and optional on others.):
Provides power to operate the Silicon Carbide igniter. Dip
switches on the FCB's enables/disables the use of an igniter
on stages 2, 3 and 4.
• Air Pressure Sensors (open condition indicates fault):
• Blocked Flue (CCB - required)
• Normally closed switch that opens if the flue becomes
blocked during operation.
• Gas Valve (FCB - 24vac - required):
Provides power to activate the gas valve. The gas valve cannot
be activated when the ECO contacts are open.
• Direct Connection Output:
• Powered Vent (CCB - optional):
• Low Water Cut Off (CCB - 24vac - optional):
Directly connected to the 24 vac line to provide power to operate
an external LWCO device.
Normally open switch that closes when the powered vent is
operating properly. This input is enabled-disabled by a
dipswitch on the CCB.
• Blower Prover High (FCB - required on stages that have
blowers):
Normally open switch that closes when the air pressures
produced by the high-speed blower is above the trip level.
• Gas Pressure Sensors (open condition indicates fault):
• Low Gas (CCB - optional):
Line Polarity Indicator & Fuse Protection
CCB/FCB Indicator Lamps & Fuses
A green LED is mounted on the PDB to indicate when line voltage
is applied. (The PDB also contains a yellow LED, a red LED,
and a test-run jumper, that are used during installation to verify
proper power connections.) A red LED on the CCB is used to
indicate when the 24 vac input fuse has blown. The FCB's also
have fuses on their 24vac power line. (Recommended
replacement fuses are: Littlefuse p/n 29707.5 for the 7.5 amp
CCB fuse, and Littlefuse p/n 297003 for the 3 amp FCB fuses.)
Repeated failure of fuse is an indication of failure to some
part of the system.
Normally open switch that closes when the gas pressure
rises above the trip level. This input is enabled/disabled by a
dipswitch on the CCB.
• Hi Gas (FCB - optional):
Normally closed switch that opens in the gas pressure
exceeds a set value. This input is enabled/disabled by a
dipswitch on the CCB and FCB's.
• Water Level Sensor (open conditions indicates fault):
• Low Water Cut Off (CCB - optional):
Normally closed switch opens if a low water condition occurs.
This input is enabled/disabled by a dipswitch on the CCB.
• Water Flow Sensor:
• Flow (CCB - required):
Normally open switch that closes when flow exceeds a set
value.
Yellow LED's are located near the micros on the CCB and FCB's.
These LED's are "heartbeat indicators" and blink approximately
twice per second to indicate that the micros are running.
• IRI Gas Valve Sensor:
• IRI Gas Valve (CCB - optional):
Igniters
Normally open switch that closes when the IRI Gas Valve is
operating correctly. This input is enabled/disabled by a
dipswitch on the CCB.
The Genesis 400 Series Boilers use a Silicon Carbide Igniter.
Appliance Operating Sequence
• Flame Sensor:
• Flame (FCB - required on stage 1 and on stage 2 of a 4 stage
system - optional on others):
Returns a signal to the microprocessor if flame is detected
in the burner. This input is enabled/disabled by a dipswitch
on the FCB.
NOTE: The following sequence is based on a four-stage system
with all options and two-speed blowers. It is characteristic of
most system configurations.
1. The EMC5000 controller has four modes of operation:
Initialization, Standby, Running and Service. The internal
CCB and FCB micros control these modes through a
sequence of steps (or States) which are further described
in the "UIM Operating Procedures" section.
2. When power is applied to the system, it enters the
Initialization mode and the following automatic functions
are performed:
Outputs from CCB and FCB's :
• Relay Contact Outputs:
• IRI Gas Valve (CCB - 120vac- optional):
Provides electrical power to operate an IRI Gas Valve device.
• Alarm (CCB - 24vac- optional):
Provides electrical power to operate on external alarm. This
can be an audio device (i.e. Sonalert), a visual device (lamp),
or any other device that will operate with the voltage and
current level provided.
• Pump (CCB - 120vac - required on systems that do not have
an external pump):
Provides electrical power to directly operate a pump or the
coil of an externally connected contactor.
• Powered Vent (CCB - 24vac - optional):
Provides electrical power to operate a powered vent.
• Low and High Speed Blowers (FCB - 120vac - required on
•
•
A. O. Smith opening screen is displayed on the UIM.
The system goes through a self-calibration indicated by the
green running LED blinking and then staying on: next the
red service LED and yellow standby LEDS come on; next
the stage 1 service and running LEDS blink on and off
followed by stage 2, stage 3, stage 4 and then back to stage
1,2,3,4 LEDS.
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CCB/FCB Dip Switches:
Dipswitch configurations are READ ONLY ON POWER UP. These switches are only to be set at the factory or by authorized trained
personnel only! Once set at installation they generally remain that way for the duration of the life of the product. If a switch is
changed, power must be cycled before the change will take effect. The status of all dipswitches can be observed on the system
status screen on the UIM.CCB - Ten Position Dipswitch (Central Control Section):
Water Heaters
On = GB/LB
On = 3
Boilers
Off = GW/LW
Off = 1
Off = No IRI
Off = Inlet
Off = No
Switch 1: Selection of the type of boiler application:
Switch 2: Trials for ignition:
Switch 3: IRI Gas Valve Option:
Switch 4: Controlling Probe:
Switch 5: Powered Vent:
On = IRI
On = Tank
On = Yes
On = Yes
On = Yes
Switch 6: Low Water Cut Off:
Switch 7: Low Gas
Off = No
Off = No
Switch 8: Spare:
Switch 9 & 10. Number stages (FCB's):
9
Off
10 #stages
On = 2
NOTE: If the unit power up with the number of stages selected by dip switches exceeding the number of FCBs, the CCB will detect
this condition and go into a hard lockout. After changing the dip switches to the correct number of stages, the power must be cycled
off and on to accept the change.
Example of Dip Switch configuration:
GW model, 1 ignition trial, No IRI, Inlet control, No Power Vent, No LWCO,
No Low Gas, 2 stage.
CCB - Three position Dipswitch (Flame Control Section):
This dipswitch is similar to the FCB dipswitches described below, but with only three switches being used: the number of blower
speeds (switch #3), Hi Gas option (switch #2) and a spare (switch #1). Only the blower speed selection and Hi Gas are required
because FCB1 always has a blower, igniter, flame checking, and the address is always stage 1.
FCB - Eight position Dipswitch:
Switch 1: Spare:
Switch 2: Hi Gas:
Switch 3: Number of Blower Speeds:
Switch 4: Igniter used:
Switch 5*: Blower used:
Switch 6: Flame Checked:
Switch 7 & 8. Stage selection:
On = Yes
Off = No
Off = 2 speed
Off = No
Off = No
Off = No
Stage #
On = 1 speed,
On = Yes,
On = Yes,
On = Yes,
7
8
Off
On
Off
Off
Not allowed
2
*When switch 5 is in off (no blower) position, switch 3 (blower speeds) is ignored.
Example of Dip Switch configuration:
No High Gas, 1 blower speed, no igniter, no blower,
flame not checked, Stage 2.
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•
•
•
•
Stored values are recalled from memory.
Configuration dipswitches are read.
Pending faults are recalled
control probe (inlet or tank) falls below the operating setpoint
minus the differential setpoint for stage 1. It will stop heating the
water when the temperature rises to the operating setpoint. If
Micros on all boards start running (indicated by a flashing the system has multiple stages then the differential setpoint for
Yellow LED near each micro)
Input sensors are read
each stage is also subtracted from the operating setpoint. The
following examples will further explain this operation.
•
•
Communications between micros and boards is
established
FCB's are configurated with the number of ignition trials to
run.
Setup: 2 stage system, operating setpoint - 140, stage 1 to 2
differential setpoints = 10.
•
Example 1. Temperature begins at 150 and drops to 90, see
Figure 2A. At 140 the system remains in idle mode. As the
temperature drops to 130 (140-10) stage 1 turns on and stage 2
remains off. At 120 stage 2 also turns on.
3. After initialization is complete (approximately 10 seconds)
the system turns the green LED off and goes to the standby
mode (yellow "Standby" LED on), unless a previously stored
fault has been recalled, which will send the system into the
service model (red "Service" LED on). In standby mode the
display shows the temperature screen and in fault mode
the current error screen is displayed.
4. The system then compares the temperature read from the
controlling probe (inlet or tank) to the setpoint temperature.
If the temperature is less than the operating setpoint minus
the differential temperature and the thermostat input is
closed then a call for heat is established and the system
shifts to the run mode (green "Running" LED turns on).
5. The heating sequence begins by applying power to the pump
and, if selected, the powered vent and the IRI gas valve.
6. After a few seconds the High Speed Blower (on all stages
with the blower dipswitch turned on) are turned on to perform
a cold purge of the chamber.
Example 2. Temperature begins at 90 and rises to 150, see
Figure 2B). At 100 both stages are on. (This is the case when a
boiler is first started and the controlling temperature is below
the operating setpoint minus all of the differential setpoints. At
that time both stages are turned on, in sequence from 1 to 2. At
130 stage 2 turns off. At 140 both stages are off.
Example 3. Boiler is initially started and the controlling
temperature is at 95, see Figure 2B). Both stages will turn on in
sequence from stage 1 to stage 2.
Example 4. Boiler is initially started and the controlling
temperature is at 125, see Figure 2B).
Stages 1 and 2 will turn on in sequence from 1 to 2.
7. After cold purging is complete the blowers are turned off
and the stage 1 blower is turned on.
8. The stage 1 igniter is turned on.
9. After 18 seconds the system checks that the igniter has
turned on. If this is ok then the system turns on the gas
valve.
10. After 1.5 seconds the system checks the status of the flame
sensor. Note: If the "Ignition Tries" dipswitch is set for 3
tries the system will not declare an error until it tries the
ignition sequence three times. If it is set to 1 try then the
system will declare an error anytime a fault is detected.
11. The system now activates the other FCB stages depending
upon a control algorithm scheme that is described below.
For this example it is assumed that all four stages of heat
are required.
FIGURE 2A.
FIGURE 2B.
UIM Operating Procedures
12. The stage 2 blower is turned on to purge the chamber.
13. After approximately 10 seconds the stage 2 igniter is turned
on.
14. After 18 seconds the system checks that the igniter has
turned on. If this is ok then the system turns on the gas
valve.
15. After 1.5 seconds the system checks the status of the flame
sensor.
16. Steps 12 through 15 are then repeated for stage 3 and 4.
17. The system is now in the heating mode with all four stages
on and will remain in this mode until the call for heat is
satisfied or a fault occurs.
FIGURE 3. UIM
NOTE: In standby and running modes the system constantly
monitors the signals and the internal operation for faults. Any
The UIM receives commands from the user and displays
detected fault will halt the heating sequence and shift the system operational information to the user via an LCD (liquid crystal
to the service mode, where the detected fault will be displayed. display) up to eleven LED's, and five touch switches. The LCD
provides information to the user by the use of 10 menu-activated
screens. Within each of the screens, helpful information can be
displayed by pressing the "Help" button. The LED's visually
inform the user about the mode the system is in. The touch
switches allow the user to control the operation of the system.
Temperature Setpoints (System Control Algorithm)
The boiler has a hysteresis type control, which means that it will
begin heating the water when the temperature sensed by the
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The folllowing status information is displayed from this screen:
Status Displayed
*(True Condition)
Input
Output
ECO
Outlet temperature too high
Water Level low
Flue blocked
Water flowing
Gas pressure low
Thermostat requesting heat
Outlet temp exceeds High Limit setpoint
Pump output activated
IRI output relay activated
IRI Gas Valve on
open
open
open
closed
open
closed
- - - -
- - - -
- - - -
closed
closed
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
On
LW/CO
Blk Flue
Flow
Low Gas
Tstat
Hi Limit
Pump
IRI Gas Pwr
IRI Gas
Pwr Vent
Alarm
On
- - - -
- - - -
On
Power Vent running
Alarm output activated
Power Vent output relay activated
- - - - STAGES 1 to 4 - - - -
Blower pressure sufficient
Blower High output activated
Blower pressure sufficient
Blower low output activated
Igniter current sufficient for ignition
Igniter output is activated
Gas output relay activated
Gas pressure too high
Flame detected
Pwr Vent Pwr
- - - -
On
BlwHi Prv
Blw Hi
BlwLo Prv
Blw Lo
Ignt Cur
Ignit
Gas Relay
Hi Gas
Flame
closed
- - - -
closed
- - - -
- - - -
- - - -
- - - -
open
- - - -
- - - -
On
- - - -
On
- - - -
On
On
- - - -
- - - -
•
•
Tstat - at all times for open/closed conditions.
The operation of these parts is described below:
IRI Gas and Powered Vent - for an on condition when their
respective outputs (Pump, IRI Gas Pwr, Powered Vent Power)
are turned on and an off condition at all other times.
Flow - for an on condition when the pump is on (no check for
off state)
High Speed Blower Prover - when the High Speed Blower is
on.
Low Speed Blower Prover - when either the High or Low Speed
Blowers are on.
Igniter Current - for an on condition approximately 18 seconds
after the Igniter is turned on until the igniter is turned off and
an off condition at all other times.
Flame - for an on condition approximately 5 seconds after the
gas valve is turned on until the valve is turned off and at all
other times for an off condition.
UIM Screens:
On all screens a double vertical bar appears on the right side of
the display each time a key is touched to indicate that a key has
been activated. On several screens an indicator ">" appears on
the left side of the display to indicate the active line. The "Up/
Down" keys are used to move the indicator to the desired line
and the "Select" key is pressed to select the line. Also, on most
of the screens, up/down arrows appear on the right side of the
screen to indicate that there are additional lines either above or
below the displayed four lines.
•
•
•
•
•
Menu Screen:
•
Displayed when the user presses the "Menu" key. This screen
is the selection point for the other 9 screens.
•
Temperature Screen:
Displays the sensed temperatures of the Outlet, Inlet, and
Tank probes. Also displayed is the calculated Delta T (Outlet
minus Inlet) for the system. Shorted ("Short") and
disconnected ("----") probes are also displayed.
System Status Screen:
This screen is used to view the status of switch inputs and
output states. An asterisk (*) is displayed next to the label
when the status is "True" (the description is fulfilled). For
example, if water is flowing, or detected by the flow sensor,
then an "*" will appear in front of the Flow label (i.e. *Flow).
Another example would be the ECO switch. If the outlet
temperature is too high the display will show: *ECO.
Control Status Screen:
Displays the software that the CCB and FCB micros are in. The
CCB has 8 possible states and the FCB's have 9. The normal
CCB states sequence is to move from Idle, to Pre-Circulate,
then to Heating Stage 1-4 when a call for heat is initiated. Once
heat has been satisfied or the Total is opened, the sequence
moves to Post-Circulate and then back to Idle. If a fault occurs at
any time, the process jumps out of sequence and goes directly
to the appropriate Hard or Soft Fault state.
•
Description of CCB control states:
NOTE: The LW/CO, IRI Gas Valve, Powered Vent, High Gas, and
Low Gas inputs are optional inputs. Flame sensing, Igniters,
and Blowers are optional on Stages 2, 3 and 4. (Except on a 4-
stage system, stage 2 always has an Igniter, Blower, and Flame
Sensor. Those dipswitches on stage 2 are not relevant.) One or
two speed blowers can be used on any stage.
•
•
Idle:
The yellow "Standby" LED is turned on and the system waits
for a heat request (determined by the Thermostat and
controlling probe inputs). All outputs are off in this state except
that if the Post-Circulate time is set to continuous the pump
will be on. When the heat request is received, the system
moves to the Pre-Circulate state.
The System monitors the inputs at these times:
Pre-Circulate:
•
ECO, LW/CO, Blocked Flue, Low Gas, Hi Limit, and Hi Gas -
at all times for a fault condition.
The yellow LED is turned off and the green "Running" LED is
turned on. The green LED will remain on for all other states
11
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except the fault states. If enabled the powered vent and the
IRI gas valve are turned on. A command is sent to all active
stages to cold purge the system. Cold purging clears out
any combustion gas that may be in the combustion chamber.
When purging is complete the system moves to the Heat
State.
cold purging) the system switches to the Heat Igniter State.
Heat Igniter State:
•
•
•
The sequence of operation is as follows: "The igniter relay is
energized and the heat up period begins. After 18-20 seconds,
if the igniter has reached a minimum of 2.8 amps, the gas
valve safety circuit is then activated. If in this amount of time,
the igniter fails to reach a minimum amp draw of 2.8 amps,
the unit will re-cycle up to 3 times before locking out on igniter
hardware failure. If the igniter does reach the minimum
required amp draw of 2.8 amps, the gas valve circuit is
energized, and the FCB advances to Flame Check status. If
flame is proven, the unit continues in run mode until set point
is reached.
•
•
Heat Stages 1-4:
The system will command the FCB micros to start their heat
sequence starting with stage 1. Stages 2 through 4 will be
activated in order based on an algorithm that determines
how much heat is needed. The system will remain in this
state until the heat request is satisfied, the Tstat is opened,
or a fault occurs.
Soft Fault State: (See “Fault Description” section for list of soft
and Auto Reset faults.)
Check for Flame State:
The CCB turns off the Powered Vent and the IRI Gas. The
pump remains on for the selected post-circulate time to cycle
the hot water out of the boiler. The FCB’s are commanded to
shut down and the Alarm output is turned on. The green LED
turns off and the red “Service” turns on. The CCB remains in
this state until one of the following occurs:
One hour passes (Soft fault automatic restart after one hour)
If Communications error system will automatically restart
when communications are reestablished.
If user presses Select key while current error screen is
displayed (Hard reset).
If high-limit error - the outlet temperature drops below the
high limit trip point minus the high limit differential. (outlet
water temperature drops to safe level).
The gas valve is turned on. After 1.5 seconds, the system
checks that the gas valve relay is on. If it is not, the ignition
trial is considered to have failed and the system advances to
the Inter-Purge state, if any ignition trials remain, otherwise
an error is declared.
The flame sensor is checked. If flame is detected, the igniter
is turned off. The boiler then advances to the Heating State.
If after 5 seconds, the flame is still not sensed then the ignition
trial is considered to have failed. The boiler advances to
Inter-Purge if any ignition trials remain, otherwise an error is
declared.
•
•
•
•
Heating State:
The system remains in this state until the call for heat is
cancelled or a fault occurs. The system returns to the Idle
state if the call for heat is cancelled and to the appropriate
fault state if a fault occur.
Inter-Purge State:
The gas valve and the igniter are turned off. The system
goes back to the Heating Igniter State.
The fault is logged in the error history when the fault state is
exited.
•
Hard Fault State: (See "Fault Description" section for list of
soft and Auto Reset faults.) The CCB turns off the Powered
Vent and the IRI Gas. The pump remains on for the selected
post-circulate time to cycle the hot water out of the boiler. The
FCB's are commanded to shut down and the Alarm output is
turned on. The green LED turns off and the red "Service"
turns on and off (flashes). The only way to exit this state is for
the user to press the Select key while the current error screen
is displayed. The fault is logged in the error history when the
fault state is exited.
•
•
•
Post-Purge State
The gas valve and the igniter are turned off. If this stage does
not have a blower the system returns to the idle state.
Error State
The gas valve and the igniter are turned off. The FCB micro
tells the CCB micro which error has occurred. The system
waits in this state until the CCB sends a command to clear
the error. Then the Silicon Carbide Circuit is reset and the
system returns to the idle state.
While the CCB is in the Heating mode the activated FCB
stage moves from Idle, to Pre-Purge, to Heat Igniter, to Check
for Flame, and then to Heating. The process waits in this
state until the call for heat is satisfied, the thermostat input is
opened, or a fault occurs. When heat is satisfied, the
sequence continues to Post-Purge and then back to Idle. If
three tries for ignition has been selected on the CCB dipswitch
and flame is not detected at the appropriate time, then the
sequence moves to the Inter-Purge state for 15 seconds and
the FCB heat sequence is repeated. If flame is still not
detected after the third try the process declares a fault, jumps
out of sequence and goes to the error state. Other types of
faults detected at any time will also cause a jump to the error
state.
•
Cold Purge State
Cold purge occurs when the CCB micro commands all
blowers to go on before lighting the first stage to purge the
unit of gases. This state normally lasts approximately 32
seconds but on a special situation can last up to 5 minutes.
If on the first call for heat after power up, any blower prover
switch is open, this state will take up to 5 minutes before
declaring an error. This special mode is used by service
technicians to adjust the blower shutters.
The CCB will wait the normal cold purge time (normally 32
seconds) before checking for activation of all active blower
provers. If all are active at this time the CCB cancels the cold
purge request. After the first cold purge has been done a flag
is set to prevent further activation of the shutter adjust 5 min.
delay. Any further requests for cold purge will last the normal
cold purge time. The FCB will go into fault mode if the blower
prover does not activate after 15 seconds. This time allows
the blower relay to activate, the blower to come up to speed,
and the response from the blower prover to be filtered.
Description of FCB control states:
Idle State:
•
•
If a Silicon Carbide Igniter is being used then its condition is
determined and any error is declared. The system will remain
in this state until the CCB requests a heating cycle or a cold
purge. The blowers, igniter, and gas relay are turned off.
Pre-Purge State:
If the stage does not have a blower, this state is skipped and
the system advances to the Heat Igniter State. Otherwise the
Blower is turned on. After 10 to 34 seconds (34 seconds for
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•
User Settings Screen:
change the High Limit Differential Setpoint:
Each setpoint or user setting has either a limited selection of
values, or a limited range of values. The Up/Down keys are
used to change values. After changing an item, the Select
key is pressed to accept the change, or the Menu key is
pressed to reject the change and restore the item to its original
value. The following setpoints can be changed:
1. Touch the MENU key.
2. Scroll the ">" with the down key next to USER SETTING
SCREEN.
3. Touch the SELECT key.
4. Scroll the ">" with the DOWN key until it is pointing to HIGH
LIMIT DIFFERENTIALSETPOINT.
5. Touch the SELECT key.
6. Use the UP or DOWN key to select the value you wish to
enter.
Operating Setpoint:
This setpoint sets the base temperature for the control
algorithm.
7. Touch the SELECT key to accept and store the new value.
OPERATING SETPOINTADJUSTMENT PROCEDURE
•
Operating Differential Setpoints:
Each of the two stages has an independent Operating
Differential setpoint.
The system has a standard programmable Operating Setpoint
range of 70 Degrees F to 190 Degrees F for a GW and of 70
Degrees F to 220 Degrees F for a GB. The user can easily
change the Operating Setpoint at any time by using the
following procedure. When any configuration or setpoint is
changed (and the Select key touched), the new value is
IMMEDIATELY saved to non-volatile memory.
OPERATING DIFFERENTIAL SETPOINT
ADJUSTMENT PROCEDURE
Each of the two stages has an independent Operating Differential
Setpoint. The range of these setpoints is from 1 Degree F to 50
Degrees F for all models. Use the following procedure to change
this setpoint:
1. Touch the MENU key.
2. Scroll the ">" with the DOWN key next to the USER SETTING
SCREEN.
3. Touch the SELECT key.
4. Scroll the ">" with the DOWN key until it is pointing to
OPERATING SETPOINT.
1. Touch the MENU key.
2. Scroll the ">" with the DOWN key next to USER SETTING
SCREEN.
3. Touch the SELECT key.
4. Scroll the ">" with the DOWN key until it is pointing to
OPERATING DIFFERENTIALSETPOINT.
5. Touch the SELECT key.
5. Touch the SELECT key.
6. Use the UP or DOWN key to select the value you wish to
enter.
6. Scroll the ">" with the DOWN key until it is pointing to the
STAGE you want.
7. Touch the SELECT KEY.
7. Touch the SELECT key to accept and store the new value.
•
High Limit:
The outlet temperature probe contains both an ECO switch
and a thermistor for temperature measurement. The sensed
outlet temperature is used for the automatically resettable
High Limit setpoint. If the sensed outlet temperature exceeds
the High Limit setpoint, a "soft lockout" condition will occur
and the burner will be shut off. This fault condition is
automatically cleared when the temperature drops below
the high limit setpoint minus the high limit differential.
8. Use the UP and DOWN key to select the value you wish to
enter.
9. Touch the SELECT key to accept and store the new value.
•
•
Temperature Units:
Temperature can be displayed in either °F or °C units.
Post Circulate Delay Time:
The time circulation pump will stay on after the burner is
turned off. The time in seconds is adjustable with the following
values: 45, 90, 180 or continuous. If the continuous value is
selected the pump will remain on at all times and the post
circulate state time will be set at 45 seconds.
HIGH LIMIT SETPOINT ADJUSTMENT PROCEDURE
The High Limit setpoint has a range of 90 Degrees F to 210
Degrees F for a GW and a range of 90 Degrees to 235 Degrees
F for a GB. Use the following procedure to change the
automatically resettable High Limit Setpoint:
•
Network Address:
This is a unique number assigned to this boiler to differentiate
it from other boilers or water heater on the same A. O. Smith
proprietary network. A valid Network Address can be any
number from 1 to 31. It is set by default to zero, which is an
invalid address. The boiler will not communicate until it is
changed to a valid and unique number. This prevents two
units from trying to respond to the same request from the PC
or supervisory network device.
1. Touch the MENU key.
2. Scroll the">"with the DOWN keynexttoUSERSETTINGSCREEN.
3. Touch the SELECT key.
4. Scroll the ">" with the DOWN key until it is pointing to HIGH
LIMIT SETPOINT.
5. Touch the SELECT KEY.
6. Use the UPand DOWN key to select the value you wish to enter.
7. Touch the SELECT key to accept and store the new value.
•
•
Configuration Settings Screen:
Displays the status of the dipswitches installed on all boards
as described on page 9.
•
High Limit Differential:
The outlet temperature must be below the automatic High
Limit setpoint minus the High LImit Differential setpoint before
a call for heat can be generated.
Log & System Info Screen:
Displays the following information:
Elapsed hours of operation (Total time system has been
powered up)
HIGH LIMIT DIFFERENTIAL SETPOINT
ADJUSTMENT PROCEDURE
Number of running minutes (Number of minutes system has
been in the run mode)
The High LImit Differential Setpoint has a range of 1 Degree F to
50 Degrees F for all models. Use the following procedure to
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Number of cycles for each stage (Number of times stage
has been in heat mode).
Kbtu rating of the boiler (0 to 5750Kbtu in 10Kbtu increments)
The software revision level of the CCB, and FCB micro-
controllers.
item is selected, the ">" will then flash slowly to indicate that
the item has been selected. The Up and Down keys are then
used to change its value.
From the Current Error Screen this key is used to reset the
system from an error:
Current Error Screen:
•
Displays the last error that the system has detected plus a
timestamp of when the error occurred. (The timestamp is
based on the elapsed hours value at the time the error
occurred. It is displayed in hours and minutes. This error
remain displayed as long as it is still valid. When cleared it is
moved to the Error History Screen. The system will
automatically jump to this screen when an error is detected.
It will also go to this screen upon power-up if an error was
still valid when power was turned off.
•
Up and Down Keys:
These keys are used to move upwards and downwards in
screens to reach a desired item and to change setpoints
and user settings. They have an auto increment/decrement
feature for some of the configurations and values. When you
first press one of the keys and value changes by 1 count,
then wait 1/2 second and changes slowly until the key is
released or if held for 3 or more seconds it will change the
value quickly.
NOTE: Errors are cleared from this screen by pressing the
"select" key.
•
Help Key:
Pressing the Help key from any screen displays helpful
information about that screen. From the menu screen, general
help information is displayed as to how to use the user
interface. To return to the previous screen press the Help or
Select keys, or press Menu key to go to the menu screen. If a
small down arrow appears in the lower right hand corner
then there is off screen content below what is displayed.
Press the down arrow to scroll down to this information. After
scrolling down an up arrow will appear in the upper right
hand corner to indicate off screen content above what is
displayed.
Error History Screen:
This screen displays a list of the last 9 errors (with
timestamps) that have occurred. The last error to occur is
displayed first. If a new error occurs this screen is presented
to display the error.
Reload Defaults Screen:
From this screen the user can restore the factory default
values for screen adjustable configurations by pressing the
Select key. The values restored are as follows:
UIM LED’s
GW Models
Oper Setpnt (Operating Setpoint) - 145° F (63° C)
Stage1 Diff (Operating Setpoint Differential) = 3° F (2° C)
Stage2 Diff (Operating Setpoint Differential) = 6° F (3° C)
Hi LImit (High LImit Setpoint) = 210° F (99° C)
Hi Limit Dif (High Limit Differential) = 20° F (11° C)
The three LED’s to the right of the LCD indicate the status of
the overall system. The red LED indicates that a fault has
been detected and the system has stopped running. It is on
continuously for soft faults and flashes for hard faults. The
Yellow LED indicates that the boiler is in a ready mode waiting
for a call for heat command. When on continuously the Green
LED indicates that the system is in the heating mode. If it is
flashing it indicates that the UIB is in the initialization mode
when the touch switches are being calibrated. On multiple
stage boilers there are also eight LED’s on the lower right
that indicate the state of the individual FCB’s. The red LED’s
are only on when the main red LED is on and indicate which
FCB has the error. The green LED indicates when flame is
proved on that particular stage, unless the dipswitch for
sensing flame is turned off. Then the LED indicates that the
gas valve has turned on.
GB Models
Oper Setpnt (Operating Setpoint) = 190° F (88° C)
Stage1 Diff (Operating Setpoint Differential) = 3° F (2° C)
Stage2 Diff (Operating Setpoint Differential) = 6° F (3° C)
Hi LImit (High LImit Setpoint) = 230° F (110° C)
Hi Limit Dif (High Limit Differential) = 20° F (11° C)
Both Models
Tempert Units (Temperature Units) = F
Post Cir Secs (Post Circulation pump delay = 45 seconds
Network Address (Network Address) = (non-valid address)
Fault Messages and Troubleshooting Guide
UIM Touch Switches
The EMC5000 system does extensive self-diagnostics and
displays detected faults on the UIM display in an easy to read
manner. There are approximately 80 different faults that can
be detected. Some of the faults are caused by internal
problems and some by external causes. The faults create
different types of system lockouts (shut down). Hard lockouts
are serious problems that require the user to manually restart
system. Soft lockouts can be reset by the user or after 60
minutes the system will automatically clear the error and
restart. Auto Reset lockouts will monitor the cause of the fault
and if the fault clears itself the system reset itself. Faults with
Immediate Reset lockouts are caused by faults that are
momentary in nature. The fault is recorded and the system
immediately resets itself. The following table shows the fault
messages and some possible troubleshooting hints:
Below the LCD display are five touch switches or keys, that the
operator uses to operate the system.
•
Menu Key:
Pressing this key activates the menu screen where the other
screens can be accessed.
•
Select Key:
This key performs several functions. Screens can be selected
from the menu screen by pressing this key when the">"
appears next to the screen desired.
On the User Settings screen items that appear next to a ">"
symbol can be selected with this key. If a setpoint configuration
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TROUBLESHOOTING IGNITION SYSTEM
Fault Messages and Lockout Status (* = stage number: 1 or 2)
Fault Displayed
Description
Red LED
Lockout
“Display Fail”
Communications with UIM interrupted
Continuous
Auto Reset
•
Check communication cable to UIM. Try moving to other Internal Communications connector on CCB. Also
check the connectors where the cable is plugged in for best connecting wires.
“Comm. Fail Stg.*”
•
Communications with FCB interrupted
Same as above. Also try swapping FCB and UIM communications cables.
Continuous
Auto Reset
“Low AC Voltage”
•
Line voltage less than 90 vac Continuous
Check incoming power line for loss of voltage. May also be caused by a power line momentary loss of voltage.
Auto Reset
“Low 24VAC”
•
Voltage from transformer less than 18 vac Continuous Auto Reset
Check transformer output. Should be over 24vac. May be caused by excessive current drain or a faulty
transformer
“Brown Out Reset”
•
Indicates a brown out reset occurred
Caused by a momentary dip in voltage on the CCB +5vdc power bus. Contact factory. (Not considered a
serious problem if it only occurs on very rare occasions.)
- - - -
None
“Timeout Reset”
•
Indicates a watchdog reset occurred
Caused when the micro executes the software in an improper way. Contact factory. (Not considered a
serious problem if it only occurs on very rare occasions.)
- - - -
None
“CCB Overflow”
•
Stack overflow - recorded in history only
Caused when the micro overfills its memory stack. Contact factory. (Not considered a serious problem if it
only occurs on very rare occasions.)
- - - -
Immediate Reset
“CCB Underflow”
•
Stack underflow - recorded its history only
Caused when the micro underfills its memory stack. Contact factory. (Not considered a serious problem if it
only occurs on very rare occasions.)
- - - -
Immediate Reset
“Sequence Err”
•
Incorrect flow of critical code
Caused when the micro executes software code in an incorrect manner. Contact factory.
Flashing
HARD
“A/D Fail CCB”
•
Error in analog input reading Flashing HARD
Caused when the Analog to Digital converter section of the micro operates improperly. Contact factory.
“EEProm Error”
Not implemented
- - - -
None
“ROM Failure Stg*”
•
ROM contents incorrect
Flashing
HARD
Caused when the Read Only Memory on one of the FCB micros operates improperly. Contact factory.
Flashing HARD
Caused when the Read Only Memory on the CCB micro operates improperly. Contact factory.
FCB output pin shorted Flashing HARD
Caused when a pin on one of the FCB micros is not in the output state it should be in. Contact factory.
CCB output pin shorted Flashing HARD
Caused when a pin on the CCB micro is not in the output state it should be in. Contact factory.
FCB processor failed internal check Flashing HARD
Caused when one of the FCB micros does not pass its internal checks. Contact factory.
CCB processor failed internal check Flashing HARD
Caused when the CCB micro does not pass its internal checks. Contact factory.
Flashing HARD
Caused when the CCB micros Random Access Memory operates incorrectly. Contact factory.
“FCB Comm Timeout” FCB did not receive command from CCB Continuous SOFT
“ROM Failure CCB” ROM contents incorrect
•
“Hdwr Short Stg**
•
“Hdwr Short CCB”
•
“CPU Fail Stg**
“CPU Fail CCB”
•
•
“RAM Failure CCB” CCB Ram check failed
•
•
Caused when communications between the CCB and the FCB are interrupted. May occur when a surge of
power on a nearby device (i.e. arc welder) creates an EMI burst. Not a serious problem if it occurs rarely.
“No Flow”
Water is not flowing
Continuous
SOFT
•
Caused by the flow switch being open when it should be closed. Check water lines, pump, flow switch
contacts, wiring.
“Blower Prov Stg*”
blower pressure is too low
Continuous
SOFT
•
Caused by either the High-Speed or Low-Speed blower prover switches being open when they should have
been closed. Check blowers, switch contacts, wiring, and for air leaks.
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“Blocked Flue”
“High Limit”
Flue is Blocked
Continuous
SOFT
•
•
Caused by the blocked flue switch contacts being open when they should have been closed. Check for flue
blockage, switch contacts, wiring.
Outlet temp. exceeded high limit setpoint
Continuous
Auto Reset
Caused when the temperature of the outlet probe exceeds the high limit setpoint. This is an internal
“software” limit switch and not an actual device. Check that the over temperature is not being caused by
improper setup or operation of the boiler.
“ECO fault”
Outlet temp is too high
Flashing
HARD
•
Caused when the ECO contacts in the Outlet probe are open when they should be closed. Fault may
be due to high outlet temperature, bad switch contacts in the ECO, or disconnected wiring. Note: The ECO
can be checked by disconnecting the outlet probe from the CCB and reading the resistance across the two
active pins on the connector at the end of the probe cable. The value should be approximately 0 ohms when
the temperature of the probe is less than 220°F.
“Low Water”
Water level is too low
Flashing
HARD
•
Caused by the Low Water Cut Out device not closing its feedback switch contacts when it should. Check
water line, switch contacts, wiring LWCO.
“Low Gas”
“IRI Gas”
Gas pressure is too low
Flashing
HARD
•
•
Caused by the Low Gas switch being open when it should be closed. Check gas line, switch contacts, wiring.
IRI Gas Valve did not turn on Flashing HARD
Caused by the IRI Gas Valve not closing its feedback switch contacts when it should. Could also be caused
by a problem with the relay output on the CCB. Check output to IRI Gas Valve, switch contacts, wiring.
“Powered Vent”
Power vent not running
Flashing
HARD
•
Caused by the Powered Vent device not closing its feedback switch contacts when it should. Could also be
caused by a problem with the relay output on the CCB. Check output to powered vent, switch contacts, wiring.
“High Gas Stg*”
“Inlet Probe”
Gas pressure too high
Flashing
HARD
•
•
Caused by the High Gas switch being open when it should be closed. Check gas line, switch contacts, wiring.
Inlet probe shorted or open Flashing HARD
Caused when the thermistor in the probe or the wiring to the probe is shorted or disconnected. Check the
probe. Note: The thermistor and wiring can be checked by disconnecting the probe from the CCB and
reading the resistance across the two active pins on the connector at the end of the probe cable. The value
should be approximately 10K ohms (value will change slightly with changes in temperature).
“Outlet Probe:”
“Tank Probe”
Outlet probe shorted or open
Flashing
HARD
•
•
Caused when the thermistor in the probe or the wiring is shorted or disconnected. Check the probe. Note:
the thermistor and wiring can be checked by disconnecting the probe from the CCB and reading the resistance
across the two active pins on the connector at the end of the probe cable. The value should be approximately
10K ohms (value will change slightly with changes in temperature).
Tank (Remote) probe shorted or open
Flashing
HARD
Caused when the thermistor in the probe or the wiring is shorted or disconnected. Check the probe. Note: the
thermistor and wiring can be checked by disconnecting the probe from the CCB and reading the resistance
across the two active pins on the connector at the end of the probe cable. The value should be approximately
10K ohms (value will change slightly with changes in temperature).
“Igniter Stg*”
Igniter current is too low
Flashing
HARD
•
•
Caused by a low current draw problem with the Silicon Carbide Igniter. This may occur if the igniter is old,
damaged, or disconnected and no longer draws the proper level of current. This condition will affect the
ability of the igniter to get hot enough to fire the gas properly. Check the igniter and its associated wiring.
“Igniter Pwr Stg*”
Improper power applied to Silicon Carbide circuit
Caused by improper line power being applied to the Silicon Carbide circuit. Check line connections. Paying
particular attention to the earth ground connection. Also check that line voltage does not exceed 132 vac rms.
Flashing
HARD
“Igniter Hdwr Stg*”
"Gas Relay Stg*"
"Flame Stg*"
Hardware problems with Silicon Carbide circuit
Gas Valve Relays did not turn on
Flame not detected
Flashing
Flashing
Flashing
Flashing
HARD
HARD
HARD
HARD
"Blwr Low Stg*"
Low speed blower relay did not turn on
Caused by a failure of a relay on the FCB. Contact factory.
•
"Blwr Hi Stg*"
High speed blower relay did not turn on
Caused by a failure of a relay on the FCB. Contact factory.
Flashing
HARD
•
"Short Cycle Cond." Burner cycle rate above 30 per hour
SEE BELOW
- - - -
•
Caused when a stage performs more than 30 heat cycles in one hour. When this fault is detected the system continues
to operate but the calls for heat are forced to occur no faster than every 180 seconds. While this
system is in this short cycle operating mode the yellow "Standby" LED flashes. Check system setup and operation.
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Other troubleshooting hints:
6. Running the system with the gas turned off will allow the
system to run through all operating steps up to flame
sensing.
1. Input switches can be easily checked by observing their
activation on the UIM System Status screen. Force the boiler
to remain in the Standby mode by opening the Thermostat
input or by setting the operating setpoint to the minimum so
that the system does not request heat. Then short out the
contacts on the switch and verify that an asterisk "*" appears
next to the appropriate input on the screen. If it does not
then look for the problem to be in the wiring or connectors
between the flow switch and the CCB.
7. Proper operation of the flame sensing circuit can be almost
completely verified through the use of a 14007 diode. The
anode end of the diode should be connected to the
appropriate flame sense lead and the cathode end (bar) of
the diode should be connected to the case of the boiler
(earth ground connection). Gas is not needed for this
procedure and therefore should be off. It is also desirable
to disable the command for heat by opening the thermostat
leads. After apply power the system should declare an error
because flame is being sensed at the wrong time. Shift to
the "System Status" screen and scroll down to the
appropriate "Flame" input. The asterisk "*" should appear
when the diode is connected and not when it is disconnected.
2. When troubleshooting a particular problem the heating
sequence time can be shortened by turning off the
dipswitches for operation devices that are not needed during
troubleshooting.
8. The CCB can be individually checked out by setting the 10
position CCB dipswitch to off. This will make the system
operate as a single stage and disable the other FCB's.
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The pump can be activated during the "Standby" mode by
changing the post-circulate time to continuous.
9. Watching the Control States screen while troubleshooting
the heating sequence will help determine what is causing
the problem. Knowing what state the CCB and FCB's are in
when the problem occurs will help to pinpoint a possible
source of the fault.
4. All Hi-Speed blowers can be activated for 5 minutes by
opening any Hi-Speed blower prover switch prior to turning
on the power. This activates the "shutter adjust" mode.
During this time, activation of all of the blower prover switches
can be checked on the "system status" screen.
10. Write down the proper positions of the dip switches after
initial installation and compare them to the present dipswitch
setting shown on the "Configuration Settings" screen. This
will catch any accidental changing of the dipswitches.
5. Opening the Thermostat input leads will force the system to
remain in the standby mode.
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NOTES
20
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NOTES
21
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NOTES
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NEW BOILER LIMITED WARRANTY
A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this hydronic boiler:
1. If within TEN years after initial installation of the boiler, the heat exchanger shall prove upon examination by the warrantor to be defective in
material or workmanship, the warrantor, at his option, will exchange or repair such part or portion. This term is reduced to FIVE years if this
boiler is used for volume hot water supply purposes other than hydronic space heating.
a. This warranty is extended to the owner for all other parts or portion during the FIRST year following initial installation of this boiler.
b. The warranty on the repair or replacement of the part or portion will be limited to the unexpired term of the original warranty.
2. CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the boiler is installed in accordance with local plumbing and building codes, ordinances and regulations,
the printed instructions provided with it and good industry practices. In addition, an appropriately sized safety relief valve certified to the ASME
Boiler and Pressure Vessel Code must have been installed and fresh water used for filling and makeup purposes;
a. This warranty shall apply only when the boiler is used:
(1) at temperatures not exceeding the maximum setting of its operative and/or high limit control;
(2) at water pressure not exceeding the working pressure shown on the boiler;
(3) when filled with boiler water, free to circulate at all times and with the heat exchanger free of damaging scale deposits;
(4) in a noncorrosive and non-contaminated atmosphere;
(5) in the United States, its territories or possessions, and Canada;
(6) at a water velocity flow rate, not exceeding or below the Boiler's designed flow rates;
b. Any accident to the boiler, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form will void this
warranty.
3. SERVICEAND REPAIR EXPENSE
Under this limited warranty the warrantor will provide only a replacement part. The owner is responsible for all other costs. Such costs may
include but are not limited to:
a. Labor charges for service removal, repair or reinstallation of the component part;
b. Shipping, delivery, handling, and administrative charges for forwarding the replacement part from the nearest distributor and returning the
claimed defective part to such distributor.
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement.
4. LIMITATIONS ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this boiler under state law are limited to one (1) year
duration for the boiler or any of its parts. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
5. CLAIM PROCEDURE
Any claim under the warranty should be initiated with the dealer who sold the boiler, or with any other dealer handling the warrantor’s products.
If this is not practical, the owner should contact:
U.S. Customers
Canadian Customers
A. O. Smith Water Products Company
500 Tennessee Waltz Parkway,
Ashland City, TN 37015
A. O. Smith Enterprises Ltd.
P. O. Box, 310 - 768 Erie Street
Stratford, Ontario N5A 6T3
Telephone: (519) 271-5800
Telephone: 800 323-2636
a. The warrantor will only honor replacement with identical or similar parts thereof which are manufactured or distributed by the warrantor.
b. Dealer replacements are made subject to in-warranty validation by warrantor.
6. DISCLAIMERS
NO OTHER EXPRESS WARRANTYHAS BEEN OR WILLBE MADE ON BEHALF OFTHE WARRANTOR WITH RESPECTTOTHE MERCHANTABILITY
OF THE BOILER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE BOILER. THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGETO PERSONALPROPERTY OR OTHER
CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO
ANYPERSONS OR PROPERTY, WHETHER DIRECTOR INDIRECT,AND WHETHERARISING IN CONTRACTOR TORT.
a. Some states or provinces do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or
exclusions may not apply to you.
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the boiler’s
rating plate.
Owner_________________________________________________________________________________________________________________________
Installation Address____________________________________________________________________________________________________
City and State or Province_______________________________________________________Postal/Zip Code___________________________
DateInstalled_____________________________Model No.____________________________Serial No._________________________________
Dealer’s Name________________________________________________________________________________________________________
Dealer’s Address______________________________________________________________PhoneNo.________________________________
FILLIN WARRANTYAND KEEPFOR FUTURE REFERENCE
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ADIVISION OFA. O. SMITH CORPORATION
MC BEE, SC., RENTON, WA.,
STRATFORD-ONTARIO, VELDHOVEN-THE NETHERLANDS
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