AMCC Computer Drive 9550SX 8LP User Manual

3ware®  
SATA RAID Controller  
Supports the 9550SX Series  
PN 720-0124-03  
January 2006  
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Installing a Serial ATA RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
9550SX-16ML. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
To connect the multilane cables and install the controller in the  
computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Configure your RAID Arrays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Chapter 2. Installing the Battery Backup Unit . . . . . . . . . . . . 23  
Tools and equipment required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
iii  
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Appendix: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Sales and ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Feedback on this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
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Chapter 1. Installing an  
RAID Controller  
This document describes the physical installation of the AMCC  
3ware 9550SX RAID controllers. It contains the following topics:  
“Safety Factors” describes important precautions for your  
personal safety and to protect your equipment and data. Be sure  
to read this section.  
“Installing a Serial ATA RAID Controller” and “Installing a  
9550SX RAID Controller with Multilane  
Internal Connectors” provide step-by-step instructions for  
installing a Serial ATA RAID controller.  
“Finishing Up” describes the final steps required when  
installing a serial controller.  
Before You Begin  
Contents of Package  
3ware 9550SX RAID controller  
SATA interface cables, one for each port on the controller  
Note: With the exception of the 9550SX-16ML RAID  
controller, which ships with a multilane break-out cable (SFF-  
8087), multilane controllers (such as the 9550SX-12MI,  
9500S-12MI, and 9500S-8MI) do not ship with cables.  
Multilane cables are sold separately.  
This document, 3ware 9550SX Serial ATA RAID Controller  
Quick Install Guide  
1
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
Other Documentation  
The following additional documentation is available for your 3ware  
9550SX RAID Controller:  
In PDF format, on the CD that came with your controller, and  
available through the 3ware website:  
3ware 9550SX Serial ATA RAID Controller User Guide  
3ware 9000 Series Serial ATA RAID Controller CLI Guide  
In HTML format:  
Online help is available from 3DM 2 (3ware Disk Manager)  
Additional support information is available in the 3ware  
Knowledgebase, at this website: http://www.3ware.com/KB  
Installation Considerations  
Cable Length, Routing Space, and Air Flow  
When you are installing multiple drives with a controller, make sure  
there is adequate space in the chassis for the required cables. It is  
important that the cables do not obstruct the air flow or prevent  
proper ventilation of the system.  
Selecting the Slot in Which to Install the Controller  
Consider these factors when deciding on the slot in which to insert  
the controller:  
Cable routing may be easier if you install the 3ware RAID  
controller next to an open slot.  
The amount of clearance you need will depend on the number  
of drives you will be connecting to the controller.  
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Before You Begin  
While the 3ware 9550SX RAID controller can be installed in  
both 64-bit PCI and PCI-X slots, not all slots give equal  
performance.  
The 3ware 9550SX controller performs best when installed in a  
PCI-X 133MHz 64-bit slot. However, it can also operate at  
66MHz or 100MHz.  
Whether to Use the LED Status Connector  
3ware RAID controllers include two types of LED status  
connectors:  
Overall indicator, which lights when any drive is active.  
Individual LED indicators, for each drive. (Not supported on  
chassis that have a common ground.)  
If you are building a system from scratch, you may want to consider  
using a chassis or drive carrier that is compatible with the 3ware  
RAID controller activity LEDs, such as the AMCC RDC-400-  
SATA drive carrier, available through AMCC. Please check the  
3ware web site (www.3ware.com) for chassis and drive carrier  
compatibility list.  
For more information, see “Connecting Drive Activity LED  
Indicators” on page 17.  
Most chassis have a single drive activity cable that you can connect  
to the overall activity indicator on the 3ware 9550SX controller. For  
the location of the overall drive activity connector, see the figure for  
the appropriate controller in the installation sections starting on  
page 18, and refer to Table 1, “LED Indicator Pin Positions,” on  
page 20.  
Note: If you are using a chassis that includes a Chassis  
Control Unit (CCU), follow the instructions that came  
with the chassis to connect the I2C cable from the CCU  
to the I2C connector on the 9550SX.  
3
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
Drive Installation Considerations  
Selecting an enclosure. If you are planning to use RAID 1, 5,  
10, or 50, you may want to consider installing drives into hot-  
swappable enclosures, so that they can be easily removed in the  
event of a drive failure.  
When to install the drives. If the drives are not already  
installed in your computer, you can choose to install them  
either before or after connecting the SATA cables to them.  
What You Need: Tools and Equipment  
Tools Required  
You will need the following tools during installation:  
An ESD grounding strap or mat  
Standard hand tools to open your system’s case and install the  
3ware RAID controller into an available PCI expansion slot.  
Often a philip screen driver is all that is required.  
Safety Factors  
Be sure to follow the guidelines presented on the next few pages to  
insure your own safety, and that of your equipment.  
Personal Safety  
Warning! High voltages may be found inside computer  
equipment.  
Before installing any of the hardware in this package or  
removing the protective covers of any computer  
equipment, turn off power switches and disconnect  
power cords. Do not reconnect the power cords until you  
have replaced the covers.  
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Safety Factors  
Protecting Equipment and Data  
Backing Up Your Data  
Back up your data! Creating or deleting disk arrays  
destroys existing files on the member drives. If your drives  
contain valuable data, back them up and save the data  
elsewhere before attaching the drives to the controller.  
ESD (Electrostatic Discharge) Precautions  
To avoid damaging computer components and accessories when  
installing or removing the 3ware RAID controller, follow standard  
electrostatic discharge (ESD) precautions:  
When your computer case is open and its internal parts are  
exposed, do not touch any internal part unnecessarily.  
Always wear a grounded strap or work on an ESD-protective  
mat.  
Do not remove the 3ware RAID controller from its protective  
bag until you are properly grounded.  
Handle the 3ware RAID controller by its edges or by the black  
rail and metal bracket at its two ends.  
Do not touch any pin, contact, lead or component on the 3ware  
RAID controller.  
Things to Watch Out For  
Be careful when installing the 3ware RAID controller into your  
system. Excessive force can damage the board or your system.  
Be sure the board is aligned with its slot on the motherboard  
before installing. Do not flex the board excessively.  
SATA cable connectors must be mated carefully with the  
connectors in the controller.The connectors provided are keyed  
to prevent you from inserting them upside-down.  
SATA cables are fragile and must not be crimped or pinched.  
Ensure that they do not impede the flow of cooling air from  
fans or heat sinks in the system case.  
5
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
9550SX RAID Controller Cards  
Serial ATA ports are usually double-stacked connectors. Odd-  
numbered ports are usually located below even-numbered ports. On  
the 8-port controller shown below, ports 6 and 7 are both on top.  
9550SX 8-Port with Standard SATA Connectors  
Note: For details about LED connectors, see page 17.  
Figure 1. 8-Port 3ware 9550SX-8LP Serial ATA RAID Controller  
Odd-numbered ports 1 through 5 are located  
below even-numbered ports 0 through 4.  
2
I C connector  
Ports 6 and 7 (top only)  
Ports:  
4 and 5  
2 and 3  
0 and 1  
Slots for battery  
holder  
BBU connector and hole for post  
Ports: 0 1 2 3 4 5  
7
6
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9550SX RAID Controller Cards  
9550SX 4-Port with Standard SATA Connectors  
Figure 2. 4-Port 3ware 9550SX-4LP Serial ATA RAID Controller  
Odd-numbered ports 1 and 3 are located  
below even-numbered ports 0 and 2.  
2
I C connector  
Ports:  
2 and 3  
0 and 1  
Slots for  
battery holder  
BBU connector and hole for post  
9550SX 12-Port with Standard SATA Connectors  
Figure 3. 12-Port 3ware 9550SX-12 Serial ATA RAID Controller  
Odd-numbered ports 1 through 11 are located  
below even-numbered ports 0 through 10.  
2
Ports 10 and 11  
I C connector  
Ports:  
8 and 9  
6 and 7  
4 and 5  
2 and 3  
0 and 1  
Holes for battery  
holder connection  
BBU connector and hole for post  
7
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
9550SX 12-Port with Multilane Internal SATA  
Connectors  
Figure 4. 12-Port 3ware 9550SX-12MI Serial ATA RAID Controller  
Multi-lane connectors can each  
2
I C connector  
handle up to four drives.  
Ports:  
8 to 11  
4 to 7  
0 to 3  
Holes for battery  
holder connection  
BBU connector and hole for post  
9550SX 16-Port with Multilane Internal SATA  
Connectors  
Figure 5. 16-Port 3ware 9550SX-16ML Serial ATA RAID Controller  
Multi-lane connectors can each  
2
I C connector  
handle up to four drives.  
Ports:  
12 to 15  
8 to 11  
4 to 7  
0 to 3  
Holes for battery  
BBU connector and hole for post  
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Installing a Serial ATA RAID Controller  
Installing a Serial ATA RAID Controller  
Note: The illustrations in this section show a  
9550SX-8LP. If you have a different model of controller,  
steps are very similar. For location of the ports on all  
boards, see the illustrations on page 6 through page 8.  
Note: If you have a Battery Backup Unit (BBU), install  
it on the controller before proceeding. For details, see  
“Chapter 2. Installing the Battery Backup Unit”.  
To connect SATA cables to the controller  
Note: If you have a multilane controller, turn to page 13.  
1
2
Take out the SATA cables provided with the 3ware SATA  
RAID controller.  
One edge of each SATA cable connector is keyed so that it can  
only be inserted in one direction. This helps to ensure proper  
orientation and installation  
Decide to which port you want to connect the first cable.  
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
3
Align the cable connector with the connector on the controller,  
matching the slotted key and carefully mate the connectors.  
Note: The connectors on the end of the serial  
controller and the drive are susceptible to damage  
from excessive bending. Be careful not to insert or  
remove the SATA cable connector at an angle.  
Figure 6. SATA Cables Being Inserted Into Port  
4
5
Repeat steps 2 and 3 for each additional SATA cable. (You will  
connect one cable for each hard drive you will attach.)  
To install the controller in the computer  
1
2
3
4
If the computer is running, shut it down. Turn off power to the  
computer and disconnect the power cord from the outlet.  
Make sure you are properly grounded. (For details about safety  
precautions, see page 4.)  
Open the computer case according to the manufacturer’s  
instructions.  
Find the PCI or PCI-X slot you want to use for the serial 3ware  
RAID controller.  
For a discussion of which slot to use, see “Selecting the Slot in  
Which to Install the Controller” on page 2.  
5
Remove the metal filler bracket for the slot.  
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Installing a Serial ATA RAID Controller  
Save this screw; it will be used to secure the serial 3ware RAID  
controller after you have seated it in the slot.  
6
Position the card in the slot so that the contacts will mate with  
the grooves in the slot, and all pins make proper contact with  
the PCI slot pins when pushed into place.  
The 3ware RAID controller is keyed to ensure proper  
installation into a full-sized 3.3-volt PCI or PCI-X slot.  
Make sure that the contacts will mate with the grooves in the  
slot.  
7
Press down gently on the edge of the 3ware RAID controller  
directly above the slot until it is fully seated.  
Figure 7. Inserting Controller Into PCI Slot  
11  
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
8
Check that the 3ware RAID controller’s metal bracket covers  
the hole in the case and secure the bracket with the screw that  
was used to secure the filler bracket in step 5.  
To connect the SATA cables to the drives  
1
If your drives are not already installed in the computer chassis  
or hot swap carriers, install them now. Be sure that the drives  
are connected to the power supply, either by cable or through  
the drive cage.  
2
For each drive, select the end of an SATA cable not connected  
to the 3ware RAID Controller and plug it into the drive or drive  
carrier.  
One edge of each SATA cable connector is keyed to ensure  
proper installation.  
Figure 8. SATA Cable Connecting to Drive  
3
(Optional) Connect the drive activity LED connectors. For  
details, see the connection details on “Connecting Drive  
Activity LED Indicators” on page 17.  
For a discussion of whether to make these connections, see  
“Whether to Use the LED Status Connector” on page 3.  
4
Turn to “Check Installation and Close the Case” on page 21.  
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Installing a 9550SX RAID Controller with Multilane Internal Connectors  
Installing a 9550SX RAID Controller  
with Multilane Internal Connectors  
Models 9550SX-12MI and 9550SX-16ML come with multilane  
internal connectors, each of which can handle up to four drives.  
These controllers can be installed in an enclosure with a backplane.  
The type of cable you need will depend on whether you have a 12-  
or 16-port card and the type of enclosure you have.  
9550SX-12MI  
With a backplane that has the InfiniBand 4x connectors  
(SFF-8470), use the InfiniBand 4x cable, which has multilane  
connectors on each end (see Figure 9).  
Figure 9. Multilane Serial ATA Cable (InfiniBand 4x, SFF-8470)  
With a backplane that has individual SATA connectors or  
individual serial ATA drives, use the multilane break-out cable,  
which has an SFF-8470 multilane connector on one end, and 4  
individual SATA connectors on the other end (see Figure 10).  
Figure 10. Multilane Serial ATA Break-out Cable (SFF-8470)  
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
9550SX-16ML  
With a multilane-enabled drive backplane that has the  
SFF-8087 mini SAS 4i connectors, use the double-ended 4x  
cable, which has multilane connectors on each end (see  
Figure 11).  
Figure 11. Multilane Cable Serial ATA (SFF-8087)  
With a backplane that has individual SATA connectors or  
individual serial ATA drives, use the multilane break-out cable,  
which has an SFF-8087 multilane connector on one end, and  
four individual SATA connectors on the other end (see  
Figure 12).  
Figure 12. Multi-lane Serial ATA Break-out Cable (SFF-8087)  
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Installing a 9550SX RAID Controller with Multilane Internal Connectors  
To connect the multilane cables and install the  
controller in the computer  
Depending on the number of drives you will be connecting, you  
will connect one to three multilane cables (for the 12-port card) or  
one to four multilane cables (for the 16-port card). Each cable  
supports up to four serial ATA ports.  
1
Connect each multilane cable to a multilane connector on the  
controller.  
When the cable is inserted correctly, you will feel it click into  
place.  
Figure 13. Connecting an InfiniBand Multilane Cable with an  
SFF-8470 Connector to the 9550SX-12MI Controller  
Figure 14. Connecting a Multilane Cable with an SFF-8087  
Connector to the 9550SX-16ML Controller  
15  
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
2
3
Insert the controller into the computer. For details, see “To  
install the controller in the computer” on page 10.  
If your enclosure has a backplane, connect the other end of each  
multilane cable to the backplane.  
If you are using a standard enclosure, connect each of the  
individual SATA connectors to a drive.  
To install the drives  
1
If your drives are not already installed, install them now, either  
by attaching them to the backplane, or by installing them in the  
computer chassis.  
2
Be sure that the power supply is connected to either the  
backplane or the individual drives.  
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Connecting Drive Activity LED Indicators  
Connecting Drive Activity LED  
Indicators  
Figure 15, 10, and 11 show the location of LED indicators on the  
different 9550SX controllers.  
Figure 15. 8-Port 3ware 9550SX-8LP Serial ATA RAID Controller  
Overall LED drive status  
LED indicators for individual  
drives on J7 and J8  
indicator: the last two pins of  
J7 and J8. The anode is the  
lower of the two pins and the  
cathode is the upper.  
LED connector details  
J7 is for drives 0, 1, 2, 3 (left to right)  
J8 is for drives 4, 5, 6, 7 (left to right)  
Figure 16. 4-Port 3ware 9550SX-4LP Serial ATA RAID Controller  
Overall LED drive status indicator:  
LED indicators for individual  
the last two pins of J7. The anode  
drives on J7: 0, 1, 2, 3  
is the lower of the two pins and  
the cathode is the upper.  
(left to right)  
17  
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
Note: The LED headers on the 9550SX-12 and the 9550SX-12MI  
are in a very similar place.  
Figure 17. 12-Port 3ware 9550SX-12 Serial ATA RAID Controller  
LED indicators for individual drives  
J7 is for drives 0, 1, 2, 3 (left to right)  
J8 is for drives 4, 5, 6, 7 (left to right)  
J9 is for drives 8, 9, 10, 11 (left to right)  
Overall LED drive status indicator is the  
right-most LED header pin pair on each  
LED connector (J7, J8, and J9). The  
anode is the lower of the two pins and  
the cathode is the upper.  
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Connecting Drive Activity LED Indicators  
Figure 18. 16-Port 3ware 9550SX-16ML Serial ATA RAID Controller  
LED indicators for individual drives  
J7 is for drives 0, 1, 2, 3 (left to right)  
J8 is for drives 4, 5, 6, 7 (left to right)  
J9 is for drives 8, 9, 10, 11 (left to right)  
J1 is for drives 12, 13, 14, 15 (left to right)  
Overall LED drive status indicator is the  
right-most LED header pin pair on each  
LED connector (J7, J8, J9, J1). The anode  
is the lower of the two pins and the  
cathode is the upper.  
Additional Details About the LED Status Connectors  
As shown in Figure 15 through Figure 18, LED connectors for  
individual drives are on J7, J8, J9, and J1 for the full-size 16 port  
card, on J7, J8, and J9 for the full-size 12-port cards, on J7 and J8  
for the half-size 8-port, and on J7 for the 4-port cards.  
Pin 1 is located in the lower left-hand corner of each 10-pin  
connector. The odd-numbered pins, located on the bottom row, are  
3.3V for the anode (+) side of each LED to be connected. The even-  
numbered pins are on the top or cathode (-) side.  
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
Table 1 summarizes the LED indicator pin positions for the  
different controllers.  
Warning: If using a chassis that has a common or shared LED  
ground, be sure to only connect LED cables to the anode pins on the  
controller. Do not connect any common ground to any cathode pins  
on the controller.  
Table 1: LED Indicator Pin Positions  
LED  
Controller  
Pin Pair  
Comment  
Header  
9550SX-4LP  
J7  
: : : : :  
Orientation Horizontal  
0 1 2 3 All  
Port number/All  
(all activity indicator)  
k-cathode-minus is on the top  
a-anode-plus is on the bottom  
9550SX-8LP  
J7  
J8  
: : : : :  
Orientation Horizontal  
0123All  
Port number/All  
(all activity indicator)  
: : : : :  
Orientation Horizontal  
4 5 6 7 All  
Port number / NU  
(Not Used)  
k-cathode-minus is on the top  
a-anode-plus is on the bottom  
9550SX-12/12MI J7  
: : : : :  
Orientation Horizontal  
0 1 2 3 All  
Port number/NU (Not Used)  
J8  
J9  
: : : : :  
Orientation Horizontal  
4 5 6 7 All  
Port number/NU (Not  
Used)  
: : : : :  
Orientation Horizontal  
8 9 10 11 All Port number/All (all activity  
indicator)  
k-cathode-minus is on the top  
a-anode-plus is on the bottom  
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Finishing Up  
Table 1: LED Indicator Pin Positions  
LED  
Controller  
Pin Pair  
Comment  
Header  
9550SX-16ML  
J7  
: : : : :  
Orientation Horizontal  
0 1 2 3 All  
Port number/NU (Not Used)  
J8  
J9  
J1  
: : : : :  
Orientation Horizontal  
4 5 6 7 All  
Port number/NU (Not  
Used)  
: : : : :  
Orientation Horizontal  
8 9 10 11 All Port number/All (all activity  
indicator)  
: : : : :  
Orientation Horizontal  
12 13 14 15  
All  
Port number/All (all activity  
indicator)  
k-cathode-minus is on the top  
a-anode-plus is on the bottom  
Finishing Up  
After you have installed the controller in the computer and attached  
appropriate cables to the controller and drives, complete the  
following steps to complete the hardware installation.  
Check Installation and Close the Case  
1
Verify that the cables do not interfere with the operation of any  
other components in the case or block the flow of cooling air.  
2
Close the case and reconnect the power cables.  
Configure your RAID Arrays  
Turn to “Configuring Units” in 3ware 9550SX Serial ATA RAID  
Controller User Guide for information about configuring RAID  
arrays.  
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller  
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Chapter 2. Installing the  
Battery Backup Unit  
The Battery Backup Unit (BBU) is an add-on that can be attached  
to a 3ware 9550SX RAID controller to supply power to the memory  
module from an attached battery pack in the event of a system  
power loss. This allows the controller to use write-caching for  
optimal performance and not be exposed to data loss in the event of  
a system power failure. When fully charged, the battery preserves  
the contents of the controller cache memory for a limited period of  
time (up to 72 hours). When power is restored, cached data is  
flushed to disks.  
Caution: Both the 3ware RAID controller and the BBU  
are sensitive electronic equipment and can be damaged  
through electrostatic discharge. When installing the  
BBU on the controller, be sure you are grounded. Use a  
grounding strap, or work on an ESD-protective mat.  
Do not remove the 3ware controller or BBU from their  
protective bags until you are properly grounded.  
Handle the 3ware RAID controller by its edges or by  
the metal bracket at its end.  
Do not touch any pin, contact, lead, or component on  
the 3ware RAID controller.  
Important: The battery is a heat-sensitive component.  
The cooler the battery, the longer the battery lasts. If  
possible, place the controller with the BBU in a slot with  
good airflow, away from components that generate the  
most heat in the system, such as video cards.  
Note: The battery will drain if it is plugged into the BBU  
and there is no power to the unit. Wait to plug the  
battery into the BBU until the system is ready for use.  
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Chapter 2. Installing the Battery Backup Unit  
Tools and equipment required  
Slot-head screwdriver  
Grounding strap  
Battery Backup Unit (BBU) and battery  
3ware 9550SX series controller  
Installation Overview  
The Battery Backup Unit (BBU) is comprised of two pieces: the  
battery module and the BBU control module.  
These pieces attach to the controller at the points illustrated in  
Figures 12 through 13:  
a
Clips on the battery module match to slots on the half-height  
controllers (4-port and 8-port) and holes on the full-height  
controllers (12-port and 16-port).  
b
c
Connector on the BBU mates to receptacle on the controller.  
Post on the BBU mates to post hole on the controller.  
c) Post  
b) BBU connector  
a) Clips  
Figure 19. Points of connection on the BBU  
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Installation Overview  
a) Slots for the clips  
c) Hole for post  
b) BBU receptacle  
Figure 20. Points of connection on the half-height controller  
b) BBU receptacle  
a) Holes for the clips  
c) Hole for post  
Figure 21. Points of connection on the full-height controller  
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Chapter 2. Installing the Battery Backup Unit  
Installation Instructions  
1
Remove the screw head from the plastic post on the BBU  
control module and set it aside (you will reattach it soon.)  
Figure 22. Removing the head from the plastic post  
2
Position the BBU control module above the controller and align  
the BBU control module and the controller, making sure to:  
Mate the connector on the BBU control module with the  
receptacle on the controller.  
Match the plastic post on the BBU with the hole on the  
controller.  
Figure 23. BBU control module ready to connect to the controller  
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Installation Instructions  
3
Press down gently until the BBU is seated.  
Figure 24. BBU control module connected to the controller  
4
Turn the controller over, insert the plastic screw head that you  
removed in step 1 into the plastic post, and tighten it gently but  
firmly. (Do not over-tighten!)  
Warning! To avoid possible damage to the controller  
and the motherboard, make sure the module is  
connected in the proper orientation, and that the  
plastic post is attached.  
When the plastic post and the connector are attached  
correctly, the module is in the correct orientation.  
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Chapter 2. Installing the Battery Backup Unit  
5
If you have a 4-port or 8-port 9550SX:  
a
Hook the clips on the top of the battery module over the  
slots on the top edge of the controller.  
Figure 25. Clips on the battery module hook over slots on the  
top edge of the half-height controller  
Figure 26. Attaching the battery module to the half-height  
controller  
b
Press down gently on the top of the battery unit so that the  
battery holder flexes slightly and the clip on the bottom  
slips over the slot on the bottom edge of the controller.  
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Installation Instructions  
Bottom clip  
Figure 27. Pressing down gently on the battery unit flexes  
the holder slightly so that the bottom clip can be  
inserted  
If you have a 12-port or 16-port 9550SX:  
a
Insert the clips on the top of the battery module into the  
holes on the controller.  
Figure 28. Attaching the battery module to the full-height  
controller  
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Chapter 2. Installing the Battery Backup Unit  
b
Press down gently on the battery module until the bottom  
clip snaps into place in the lower hole.  
3
Insert the battery power connector into the power receptacle on  
the BBU.  
Note: The battery will drain if it is plugged in and  
there is no power to the unit. If the system will not  
be used right away, wait to do this step until the  
system is ready for use.  
Figure 29. Battery power connector inserted in power receptacle  
The controller is now ready to install in your system.  
Figure 23 shows the BBU fully installed on 3ware controllers.  
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Installation Instructions  
Figure 30. BBU installed on controllers  
31  
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Chapter 2. Installing the Battery Backup Unit  
Replacing the Battery  
The Battery Backup Unit (BBU) will last for many years. The  
battery has an expected life span of one to two years depending on  
usage.  
You can check the current status of the battery, and test it. For  
details, see instructions in 3ware 9550SX Serial ATA RAID  
Controller User Guide.  
Caution: There is a risk of explosion if the battery is  
replaced by an incorrect type. To obtain a replacement  
battery module, contact AMCC.  
For proper battery disposal resources, contact RBRC, the  
Rechargeable Battery Recycling Corporation  
Vorsicht: Es entsteht Explosionsgefahr bei  
Auswechslung der Baterie mit einer des falschen Typs.  
Um eine Ersatzbaterie zu erhalten, wenden Sie sich an  
die AMCC.  
Um Ressourcen zur korrekten Entsorgung der Baterie in  
Erfahrung zu bringen, wenden Sie sich an die RBRC (the  
Rechargeable Battery Recycling Corporation)  
To replace the battery  
1
Make sure the system is powered down, that you are grounded,  
and follow all appropriate safet procedures.  
2
3
Remove the 3ware RAID controller from your system.  
Press down on the top of the battery module to free the clip on  
the bottom of the module.  
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Replacing the Battery  
4
5
While pressing down on the top of the battery module, lift out  
the bottom of the battery module slightly.  
Once the bottom of the module is free, slide the module up to  
release the clips on the top.  
a) Push the battery  
module down gently.  
b) Lift out the bottom  
of the battery module  
to release the clip on  
the bottom edge.  
c) Lift up to remove  
the clips on the top  
edge.  
Bottom clip  
Figure 31. Removing the battery module  
6
Disconnect the battery power cable from the BBU.  
To do so, press down on the lever-like clip on the battery power  
connector and slide it out of the slot.  
(If desired, you can remove the BBU control module to  
facilitate disconnecting the power cable.)  
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Chapter 2. Installing the Battery Backup Unit  
Figure 32 shows how removing the connector looks if you  
remove the BBU control module from the controller.  
Press down on the  
lever-like clip and pull  
the connector out.  
Figure 32. Removing the power cable from the BBU module  
7
If you removed the BBU control module in step 6, reattach it  
now.  
8
9
Insert the new battery module and cable it up.  
Reinstall the 3ware RAID controller, close up your system, and  
restart it.  
10 Run a battery test to compute the estimated battery capacity of  
this new battery.  
You can run the battery test from the BBU page of either 3BM  
or 3DM 2, or by using the 3ware CLI. For detailed instructions,  
see the 3ware 9550SX Serial ATA RAID Controller User Guide  
and the 3ware 9000 Series Serial ATA RAID Controller CLI  
Guide.  
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Appendix: Technical  
Support  
For support, troubleshooting tips, frequently asked questions,  
software releases, and compatibility information related to 3ware  
RAID controllers, refer to:  
3ware support page at:  
3ware knowledgebase:  
3ware software downloads:  
3ware documentation:  
3ware Compatibility Lists:  
use our convenient e-mail form. AMCC also offers toll-free 1 (800)  
840-6055 or 1 (408) 542-8800 direct phone support during normal  
business hours.  
Sales and ordering information  
For sales information, send an electronic mail message to  
Feedback on this manual  
Your feedback is welcome. If anything in the guide seems unclear  
please let us know by using the email form at http://  
35  
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Appendix: Technical Support  
36  
3ware 9550SX Serial ATA RAID Controller Quick Install Guide  
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