3Com Dishwasher 800ix SMO User Manual

SMART Board®  
800ix and 800ix-SMP  
Interactive whiteboard systems  
Configuration and user’s guide  
Read this guide on your smart phone or other mobile device.  
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Important information  
Before you install and use your SMART Board® 800ix interactive whiteboard system, read and  
understand the safety warnings and precautions in this user’s guide and the included warnings  
document. These safety warnings and precautions describe the safe and correct operation of your  
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment  
damage. Ensure that your interactive whiteboard system is always being used correctly.  
In this document, “interactive whiteboard system” refers to the following:  
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SMART Board 800 series interactive whiteboard  
SMART UX60 projector  
Accessories and optional equipment  
The projector included with your system is designed to work only with certain SMART Board  
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for  
more information.  
Safety warnings, cautions and important  
information  
Installation  
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W A R N I N G  
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Failure to follow the installation instructions shipped with your SMART product could result in  
personal injury and damage to the product.  
To reduce the risk of fire or electric shock, do not expose the SMART product to rain or  
moisture.  
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I M P O R T A N T I N F O R M A T I O N  
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Two people are required to mount your SMART product because it may be too heavy for one  
person to safely maneuver.  
When you lift your interactive whiteboard, you and your assistant should stand on either side  
of the screen, supporting its weight at the bottom while balancing the top with your other  
hands.  
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When mounting the projector boom on a framed or hollow wall, attach both the mounting  
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only  
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the  
product which may not be covered by your warranty.  
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Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable  
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable  
management strip of a contrasting color. Handle cables carefully and avoid excessive  
bending.  
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C A U TI ON  
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Do not operate this unit immediately after moving it from a cold location to a warm location.  
When the unit is exposed to such a change in temperature, moisture can condense on the  
lens and crucial internal parts. Allow the system to stabilize to room temperature before  
operation to prevent possible damage to the unit.  
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Do not place the unit in hot locations, such as near heating equipment. Doing so could cause  
a malfunction and shorten the life of the projector.  
Avoid setting up and using the SMART product in an area with excessive levels of dust,  
humidity and smoke.  
Do not place your SMART product in direct sunlight or near any appliance that generates a  
strong magnetic field.  
If you need to lean the interactive whiteboard against a wall before you mount it, make sure it  
remains in an upright position, resting on the pen tray brackets, which can sustain the weight  
of the interactive whiteboard.  
Do not rest the interactive whiteboard on its side or on the top of the frame.  
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I M P O R T A N T I N F O R M A T I O N  
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You must connect the USB cable that came with your SMART Board interactive whiteboard  
to a computer that has a USB compliant interface and that bears the USB logo. In addition,  
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark  
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid  
damage to the SMART Board interactive whiteboard.  
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I MP OR TA N T  
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Use the SMART Board 885ix interactive whiteboard system installation guide  
(smarttech.com/kb/149616) or SMART Board 885ix-SMP interactive whiteboard system  
installation guide (smarttech.com/kb/170129) to install your interactive whiteboard, projector  
and ECP.  
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Make sure an electrical socket is near your SMART product and remains easily accessible  
during use.  
Using your SMART product near a TV or radio could cause interference to the images or  
sound. If this happens, move the TV or radio away from the projector.  
Operation  
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W A R N I N G  
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If you are using an audio system, use only the power supply included with that product.  
Using the wrong power supply might create a safety hazard or damage the equipment. If in  
doubt, refer to the specification sheet for your product to verify the power supply type.  
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Do not climb (or allow children to climb) on a wall- or stand-mounted SMART Board  
interactive whiteboard.  
Do not climb on, hang from or suspend objects from the projector boom.  
Climbing on the interactive whiteboard or projector boom could result in personal  
injury or product damage.  
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C A U TI ON  
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Do not block the projector’s ventilation slots and openings.  
Avoid putting the projector into Standby mode during the lamp ignition phase because this  
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 45 minutes  
before putting it into Standby mode to preserve the lamp life.  
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I M P O R T A N T I N F O R M A T I O N  
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In a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is  
reduced, use the projector with the fan mode set to High.  
Cycling power to the projector repeatedly can lock or damage your SMART product. After  
you put the product into Standby mode, wait at least 45 minutes for cooling before starting  
the product again.  
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If dust or small items prevent pen tray buttons from being pressed or cause constant button  
contact, remove the obstructions carefully.  
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I MP OR TA N T  
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If you have peripheral devices that do not use a 4-pin mini-DIN S-video connector, an RCA  
Composite video jack or an HDMI video connector, or if your device has an audio connection  
that does not use RCA jacks, you may need to purchase third-party adapters.  
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There are no projector menu options on the ECP. Keep your remote control in a safe place  
because the ECP is not a substitute for the remote control.  
Do not disconnect cables from the ECP to connect peripheral devices because you could  
disconnect controls for your interactive whiteboard.  
Disconnect the product from its power source when it’s not used for a long period.  
Cleaning  
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C A U TI ON  
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Before you clean the projector, press the Power button twice on the ECP or remote  
control to put the system in Standby mode, and then allow the lamp to cool for at least 30  
minutes.  
Do not spray cleaners, solvents or compressed air near any part of the projector because  
they can damage or stain the unit. Spraying the system could spread a chemical mist on  
some of the projector’s components and lamp, resulting in damage and poor image quality.  
Do not allow liquids or commercial solvents of any kind to flow into the projector.  
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I M P O R T A N T I N F O R M A T I O N  
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I MP OR TA N T  
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Put your SMART product into Standby mode before cleaning it.  
Follow these guidelines to clean the projector:  
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Wipe the exterior of the projector with a lint-free cloth.  
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If necessary, use a soft cloth moistened with a mild detergent to clean the projector  
housing.  
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Do not use abrasive cleaners, waxes or solvents.  
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Avoid touching the lens. If it is necessary to clean the lens:  
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Use liquids or commercial solvents (such as glass cleaners) to clean the lens,  
but do not spray them directly on the system.  
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Use protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an  
anti-static solvent (such as Hyperclean EE-6310).  
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Gently wipe the lens from the center to the edge. Do not apply any pressure to  
the lens.  
Service  
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W A R N I N G  
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There are no user-serviceable parts inside the pen tray. Only qualified personnel should  
disassemble the pen tray’s printed circuit boards, and this procedure must be done with  
proper electrostatic discharge (ESD) protection.  
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C A U TI ON  
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Do not adjust any settings in the service menu other than those listed in the following  
procedures. Changing other settings might damage or affect the operation of your projector  
and may invalidate your warranty.  
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When transporting your SMART product, repack it with as much of the original packaging as  
possible. This packaging was designed with optimal shock and vibration protection.  
If your SMART product requires replacement parts, make sure the service technician uses  
replacement parts specified by SMART Technologies or parts with the same characteristics  
as the original.  
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I M P O R T A N T I N F O R M A T I O N  
Environmental requirements  
Before you install your SMART Board 800 interactive whiteboard system, review the following  
environmental requirements.  
Environmental  
requirement  
Parameter  
Operating temperature  
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)  
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41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)  
-4°F to 104°F (-20°C to 40°C)  
Storage temperature  
Humidity  
30% to 80% relative humidity, non-condensing  
Water and fluid  
resistance  
Intended for indoor use only. Doesn’t meet any salt-spray or water  
ingress requirements.  
Don’t pour or spray liquids directly onto your interactive whiteboard,  
the projector or any of its sub-components.  
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Dust  
Intended for use in office and classroom environments. Not for  
industrial use where heavy dust and pollutants can cause  
malfunctions or impaired operation. Periodic cleaning is required in  
areas with heavier dust. See Cleaning the projector on page 35 for  
information on cleaning the SMART UX60 projector.  
Designed for pollution degree 1 (P1) as per EN61558-1, which is  
defined as “No pollution or only dry non-conductive pollution”.  
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Electrostatic discharge  
(ESD)  
EN61000-4-2 severity level 4 for direct and indirect ESD  
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No malfunction or damage up to 8kV (both polarities) with a 330  
ohm, 150 pF probe (air discharge)  
Unmated connectors meet no malfunction or damage up to 4kV  
(both polarities) for direct (contact) discharge  
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Cables  
All SMART Board 800ix interactive whiteboard system cables  
should be shielded to prevent potential accidents and degraded  
video and audio quality.  
Conducted and radiated  
emissions  
EN55022/CISPR 22, Class A  
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Contents  
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Chapter 1  
About your interactive  
whiteboard system  
Your SMART Board 800ix interactive whiteboard system combines the following components:  
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SMART Board 800 series interactive whiteboard  
Wall-mounted, ultra-short-throw SMART UX60 projector  
Accessories and optional equipment  
This chapter describes the features of your interactive whiteboard and provides information about  
product parts and accessories.  
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C H A P T E R 1  
About your interactive whiteboard system  
SMART Board 800ix interactive whiteboard  
system features  
Your SMART Board 800ix interactive whiteboard system  
uses the WXGA (16:10) ultra-short-throw, high-offset  
SMART UX60 projector. Your SMART Board 800ix  
interactive whiteboard system delivers high-definition, high  
performance interactivity that is virtually shadow-free and  
glare-free.  
The modular and expandable hardware and software  
architecture of your interactive whiteboard system enables  
you to do everything you can do at your computer—open  
and close applications, meet with others, create new  
documents or edit existing ones, visit websites, play and  
manipulate video clips and more—just by touching the interactive surface. Two users can also draw  
on the interactive surface at the same time, and you can use an array of gestures within applications.  
The projector also supports video and audio connections from a variety of devices, including DVD  
and Blu-ray™ players, VCRs, document cameras, digital cameras and high-definition sources, and  
can project media from these sources onto the interactive screen.  
When you use SMART software with your SMART Board 800ix interactive whiteboard system, you  
can write over any Ink Aware application in digital ink using a pen tray pen or your finger, and then  
save these notes either in the application or to a .notebook file for future reference and distribution.  
SMART Board 800 series interactive whiteboard  
Your SMART Board 800 series interactive whiteboard, featuring SMART’s proprietary DViT®  
(Digital Vision Touch) technology, is the most intuitive touch-sensitive front projection interactive  
whiteboard in the world.  
The SMART Board 800 series interactive whiteboard performs best with the SMART UX60 projector  
because of its exceptional color performance, aspect ratio, input response and short-throw image  
distance.  
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C H A P T E R 1  
About your interactive whiteboard system  
Other features of your interactive whiteboard include:  
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A modular pen tray that automatically detects  
when you pick up a pen tray pen or the eraser  
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Pen tray buttons that activate the pens’ colors  
and the on-screen keyboard, right-click,  
Orientation and Help functions  
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A durable hard-coated surface that is optimized  
for projection and easily cleaned  
A security cable lock feature that enables you to  
lock your interactive whiteboard to help safeguard it from theft  
For more information about your SMART Board interactive whiteboard, see the SMART Board 800  
series interactive whiteboard user’s guide (smarttech.com/kb/144817).  
SMART UX60 projector  
The SMART UX60 projector system includes an ultra-short-throw  
projector for use with SMART Board 800 interactive whiteboards and  
a sturdy support system ideal for classroom environments.  
The features of the projector system include:  
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A wall-mounted, high-offset SMART UX60 projector engine that  
uses single chip DLP® technology by Texas Instruments™,  
providing BrilliantColor™ performance, High Contrast, and Gamma 2.1 correction with Bright  
Classroom, Dark Classroom, sRGB, User and SMART Presentation modes  
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16:10 aspect ratio  
2000 ANSI Lumens (typical)  
PAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p), HDTV (720p  
and 1080i) video system compatibility  
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Native 1280 × 800 resolution  
Apple Macintosh, iMac and VESA® RGB video format standard compatibility  
Remote management via network through an RJ45 cable  
OR  
Remote management via a serial RS-232 interface  
Self-protection timer for a hot re-strike of the projector lamp  
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C H A P T E R 1  
About your interactive whiteboard system  
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Protected cable routing through the projector housing and a cable cover that prevent tampering  
and clutter  
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Cleaning cloth for use on the projector lens and system mirror  
Secure mounting and installation system that includes:  
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Two projector padlock loops  
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Mounting hardware for solid masonry or framed wall installations  
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Templates and instructions for positioning the system safely  
Your SMART UX60 projector connection panel supports the following connectors:  
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3-pin mini-DIN connector  
4-pin powered mini-DIN connector and 7-pin mini-DIN connector  
S-video input and associated dual-channel audio input (two RCA jacks)  
HDMI connector input  
Two HD-DB15 (VGA) inputs and associated audio input (3.5 mm jack) and one HD-DB15  
(VGA) output and associated audio output (3.5 mm jack) with additional interface support for  
Component YPbPr and Component YCbCr inputs with proper adapters (not included)  
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RJ45 cable for local area network connections  
RS-232 connector  
USB B receptacle for service access  
Extended Control Panel (ECP)  
Your projector system ECP attaches to the interactive whiteboard  
pen tray. The ECP features controls for power, source selection and  
volume adjustment, as well as a USB A receptacle for USB drives.  
Included accessories  
The following accessories are included with your interactive whiteboard system.  
Remote control  
The remote control enables you to control the system and set up your projector. Use the  
remote control to access menu options, system information and input selection options.  
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C H A P T E R 1  
About your interactive whiteboard system  
Pens  
There are two pens included with your interactive whiteboard. Pick  
up a pen and press one of the four color buttons on the pen tray  
(black, red, green or blue) to select the color of digital ink you write on  
the interactive whiteboard.  
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I MP OR TA N T  
Do not substitute the pens with other items, such as dry-erase markers, if Touch Recognition is  
enabled. (Touch Recognition enables you to pick up a pen tray pen, and then write, select or erase  
without replacing the pen.)  
Eraser  
The eraser resembles a rectangular chalkboard eraser. You can use a  
substitute object, as long as it has a similar shape, reflects infrared light  
and doesn’t scratch or mark the interactive whiteboard surface.  
SMART Board 800ix-SMP interactive whiteboard system accessories  
The following accessories are included with SMART Board 800ix-SMP interactive whiteboard  
systems.  
SMART GoWire™ auto-launch cable  
The SMART GoWire cable is a USB to USB connection  
that enables you to use SMART Meeting Pro™ software on  
computers where the software is not installed.  
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I MP OR TA N T  
The SMART Meeting Pro software on the cable is compatible with only Windows® operating  
systems.  
Ensure that Autoplay is enabled on your computer before you connect the cable. See the  
SMART Support website (smarttech.com/support) for additional information.  
If you are using a laptop that doesn’t have SMART Meeting Pro software installed, connect the laptop  
to the interactive whiteboard using your SMART GoWire cable. The SMART Meeting Pro icon  
appears in the notification area on your laptop once you connect the cable.  
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C H A P T E R 1  
About your interactive whiteboard system  
CAT 5 USB extender  
The CAT 5 USB extender (Part No. SBX8-  
CAT5-XT) enables you to connect your  
interactive whiteboard to a computer up to  
50' (15 m) away using a Cat 5, Cat 5e or  
Cat 6 cable (not included).  
VGA connection kit  
The VGA connection kit allows you to connect a laptop to your interactive  
whiteboard system using a VGA cable. The end of the VGA connection kit  
can be attached to either side of the interactive whiteboard or to a wall in a  
convenient location.  
Optional accessories  
RCA connector pod  
The RCA connector pod includes two RCA jacks for dual-channel audio input and  
one for composite video input. You can use the RCA connector pod to connect  
DVD/Blu-ray players and similar devices (see Connecting peripheral sources and  
Optional accessories  
You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.  
Purchase these items from your authorized SMART reseller when you order your interactive  
whiteboard system or later.  
For more information on accessories, go to smarttech.com/accessories.  
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Chapter 2  
Installing your interactive  
whiteboard system  
Consult the SMART Board 800ix interactive whiteboard system installation document included with  
your product for instructions on how to install your product.  
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I MP OR TA N T  
Use the SMART Board 885ix interactive whiteboard system installation guide  
(smarttech.com/kb/149616) or SMART Board 885ix-SMP interactive whiteboard system  
installation guide (smarttech.com/kb/170129) to install your interactive whiteboard, projector and  
ECP.  
This chapter provides additional considerations and details for installing your interactive whiteboard  
system.  
Choosing a location  
Choose a location for your interactive whiteboard system that’s far from bright light sources, such as  
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your  
interactive whiteboard and can reduce the contrast of the projected image.  
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive  
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For  
best presentation alignment, mount your interactive whiteboard system in a location that’s central to  
your audience’s viewing direction.  
For mobile or adjustable installation options, contact your authorized SMART reseller.  
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C H A P T E R 2  
Installing your interactive whiteboard system  
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W A R N I N G  
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Refer to your interactive whiteboard system’s specifications (available at  
smarttech.com/support) for its weight. Check your local building codes to ensure that your  
wall can support this weight, and use appropriate mounting hardware for your wall type.  
If you are installing the interactive whiteboard system on drywall, use all the included toggle  
bolts. If one of the bracket holes aligns with a wall stud, use appropriate hardware in that hole  
instead of a toggle bolt.  
If you’re replacing a SMART Board 500 or 600 series interactive whiteboard with the SMART Board  
800 series interactive whiteboard on drywall, you must remove the wall-mount bracket and mounting  
hardware, and then install all the mounting hardware and brackets supplied with your SMART Board  
800 series interactive whiteboard instead.  
To help ensure that your interactive whiteboard is mounted correctly, make sure the colors of the wall-  
mount hanger on the back of the interactive whiteboard and the wall-mount bracket are the same.  
Choosing a height  
SMART includes a mounting template with each interactive whiteboard system. If you lose this  
template, contact your authorized SMART reseller. Using this template ensures that you can do the  
following:  
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Mount the projector at a safe height for head space clearance, while maintaining enough space  
for airflow and installation access above the unit.  
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Position the projector at the correct height above your interactive whiteboard to align the  
projected image with the touch screen.  
Dimensions on the template recommend a distance from the floor suitable for adults of average  
height. You should consider the general height of your user community when you choose a position  
for your interactive whiteboard.  
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C H A P T E R 2  
Installing your interactive whiteboard system  
Routing the cables  
When connecting cables from the SMART UX60 projector to your interactive whiteboard, make sure  
that all cables pass between the two interactive whiteboard wall-mounting brackets. Make sure the  
cables don’t rest on the wall-mounting brackets.  
Installing SMART software  
You must install SMART software on the computer connected to your interactive whiteboard system  
to access all of its features.  
Download SMART software from smarttech.com/software. These pages list the minimum hardware  
requirements for each software version. If SMART software is already installed on your computer,  
take this opportunity to upgrade your software to ensure compatibility.  
Locking the pen tray to your interactive  
whiteboard  
To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board 800 series  
interactive whiteboard user’s guide (smarttech.com/kb/144817).  
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Chapter 3  
Using your interactive  
whiteboard system  
This chapter describes the basic operation of your interactive whiteboard system and explains how to  
set up your remote control, retrieve system information, access the projector’s image adjustment  
options and integrate your interactive whiteboard system with peripheral devices.  
Using your projector  
This section explains how to use your projector and its included remote control.  
Using your remote control  
The projector remote control enables you to access on-screen projector menus and change projector  
settings.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Replacing the remote control battery  
Follow this procedure to replace the remote control battery.  
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W A R N I N G  
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Reduce the risk associated with a leaking battery in the projector’s remote control by  
following these practices:  
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Use only the specified type of coin-cell battery.  
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Orient the battery’s positive (+) and negative (–) terminals according to the markings  
on the remote control.  
o
Remove the battery when the remote control is unused for an extended period.  
o
Do not heat, disassemble, short or recharge the battery, or expose it to fire or high  
temperatures.  
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Avoid eye and skin contact with the battery if it has a leak.  
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Dispose of the exhausted battery and product components in accordance with applicable  
regulations.  
g To replace the remote control battery  
1. Hold down the side release on the left side of the battery holder and pull the battery holder  
completely out of the remote control.  
2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell battery.  
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I MP OR TA N T  
Align the positive (+) and negative (–) signs on the battery terminals with the correct signs on  
the battery holder.  
3. Insert the battery holder into the remote control.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Using the remote control buttons  
The projector remote control enables you to access on-screen menus and change projector settings.  
Use the Power button on the remote control or ECP to put the projector into Standby mode or to  
turn it on. You can also use the Input button on the remote control or ECP to switch sources on the  
projector.  
Number  
Function  
Input  
Description  
1
2
3
Select a video and audio input source.  
Show or hide the projector menus.  
Change the menu selections and adjustments.  
Menu  
(Left), (Right),  
(Up) and (Down) arrows  
4
Hide  
Freeze, hide or display the image:  
Press once to freeze the image.  
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For example, you can display a question on  
the screen while you check your e-mail.  
Press again to hide the image, that is, to  
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display a black screen.  
Press again to return to the live image.  
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Mode  
Select a display mode.  
6
Mute  
Mute audio amplification.  
7
Turn on the projector or put it into Standby mode.  
Accept the selected mode or option.  
Increase audio amplification volume.  
Decrease audio amplification volume.  
(Power)  
8
(Enter)  
9
(Volume Up)  
(Volume Down)  
10  
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C H A P T E R 3  
Using your interactive whiteboard system  
N
N OTE  
The Mute, Volume Up and Volume Down buttons work only if there is an audio source and  
speaker system connected to the projector for the currently selected input source.  
Adjusting projector settings  
The remote control’s Menu button enables you to access the on-screen display to adjust the projector  
settings.  
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I MP OR TA N T  
There are no projector menu options on the ECP. Keep your remote control in a safe place because  
the ECP is not a substitute for the remote control.  
Setting  
Use  
Notes  
Image Adjustment menu  
Display Mode  
Indicates the projector’s display output The default is SMART Presentation.  
(SMART Presentation,  
Bright Room, Dark Room, sRGB  
and User).  
Brightness  
Contrast  
Adjusts projector brightness from 0 to The default is 50.  
100.  
Adjusts the difference between the  
lightest and darkest parts  
The default is 50.  
of the image from 0 to 100.  
Frequency  
Adjusts the display data frequency of The default is 0.  
the projected image from -5 to 5 to  
match the frequency of your  
computer’s graphics card.  
This setting applies to VGA inputs  
only.  
Tracking  
Synchronizes your projector’s display This setting applies to VGA inputs  
timing with your computer’s graphics  
card from 0 to 63.  
only.  
H-position  
Moves the horizontal position of the  
Don’t adjust this setting unless you’re  
source video left or right from 0 to 100 advised to by SMART Support.  
(relative to the projected image).  
Apply this setting only after you make  
all boom adjustments.  
This setting applies to VGA inputs only  
and is useful in situations where the  
source video is cut off.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Setting  
Use  
Notes  
V-position  
Moves the vertical position of the  
source video up or down from -5 to 5  
(relative to the projected image).  
Don’t adjust this setting unless you’re  
advised to by SMART Support.  
Apply this setting only after you make  
all boom adjustments.  
This setting applies to VGA inputs only  
and is useful in situations where the  
source video is cut off.  
Saturation  
Sharpness  
Tint  
Adjusts the projected image’s color  
saturation from 0 to 100.  
This setting applies to S-video and  
Composite video inputs only.  
Adjusts the projected image’s  
sharpness from 0 to 31.  
This setting applies to S-video and  
Composite video inputs only.  
Adjusts the image color balance of red This setting applies to S-video and  
and green from 0 to 100.  
Composite video inputs only.  
White Peaking  
Adjusts the image color brightness  
from 0 to 10 while providing more  
vibrant white shades.  
A value closer to 0 creates a natural  
image and a value closer to 10  
enhances brightness.  
Degamma  
Color  
Adjusts the color performance of the  
display from 0 to 3.  
Adjusts the Red, Green, Blue, Cyan,  
Magenta and Yellow colors on the  
projector from 0 to 100 to provide  
custom color and luminance output.  
Each color has a default value of 100.  
Adjustments to the color settings  
register under the User mode.  
Audio menu  
Volume  
Adjusts the projector’s volume  
amplification from -20 to 20.  
The default is 0.  
The default is off.  
Mute  
Mutes the projector’s audio output.  
If you mute the projector’s audio output  
and then increase or decrease the  
volume, the volume is restored  
automatically. You can prevent this  
from happening by disabling the  
volume control.  
Disable Volume  
Control  
Disables the projector’s volume control  
and the ECP’s volume control knob.  
Closed Captioning Turns closed captioning on or off for  
video sources that support closed  
captioning.  
Closed Captioning Sets the closed captioning language to Typically, CC1 displays U.S. English  
Language  
CC1 or CC2.  
subtitles, while CC2 displays other  
regional languages, such as French or  
Spanish, depending on television  
channel or media setup.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Setting  
Use  
Notes  
Projector Functions menu  
Auto Signal Detect Enables or disables signal searching of The default is off.  
input connectors.  
Select On to have the projector  
continuously switch inputs until it finds  
an active video source.  
Select Off to maintain signal detection  
in one input.  
Lamp Reminder  
Lamp Mode  
Turns the lamp replacement reminder This reminder appears 100 hours  
on or off.  
before the recommended lamp  
replacement.  
Adjusts lamp brightness to Standard Standard displays a high-quality,  
or Economy.  
bright image.  
Economy increases the lamp life by  
decreasing the brightness of the image.  
Auto Power Off  
(minutes)  
Sets the length of the auto power-off  
countdown timer between 1 and 240  
minutes.  
The default is 120 minutes.  
The timer begins to count down when  
the projector no longer receives a video  
signal. The timer finishes when the  
projector enters Standby mode.  
Select 0 to turn off the timer.  
Zoom  
Adjusts the zoom to the center of the  
image in or out from 0 to 30.  
The default is 0.  
Zooming in cuts off the outer edges of  
the source video.  
Projector ID  
Sets the projector’s unique ID number You can refer to this number when  
(from 0 to 99) within your organization’s using the network remote management  
network.  
page 59).  
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C H A P T E R 3  
Using your interactive whiteboard system  
Setting  
Use  
Notes  
Aspect Ratio  
Adjusts the image output to  
The default is Fill Screen.  
Fill Screen, Match Input or 16:9.  
Fill Screen produces an image that  
fills the entire screen by stretching and  
scaling the source video to match the  
projector’s native resolution and aspect  
ratio.  
Match Input displays the source video  
in its native resolution and aspect ratio.  
As a result, unused space could appear  
along the top and bottom edges of the  
screen (letterbox format) or along the  
left and right edges of the screen  
(pillarbox format).  
16:9 displays the source video in 16:9  
aspect ratio. As a result, unused space  
appears along the top and bottom  
edges of the screen. This is  
recommended for use with HDTV and  
DVD/Blu-ray discs enhanced for  
wide-screen televisions.  
page 29 for descriptions of each mode.  
Startup Screen  
Selects the type of startup screen  
This screen displays when the  
(SMART, Capture User Startup  
projector lamp is starting and a video  
Screen or Preview Startup Screen). source signal isn’t displayed.  
SMART displays the default SMART  
logo on a blue background.  
Capture User Startup Screen closes  
the on-screen display menu and  
captures the entire projected image.  
The captured image is displayed the  
next time the on-screen display opens.  
(The capture can take up to one  
minute, depending on the complexity of  
the background graphic.)  
Preview Startup Screen enables you  
to preview the default or captured  
startup screen.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Setting  
Use  
Notes  
Set to Default?  
Resets projector settings to their  
default values.  
If you select Yes, all projector settings  
reset to their defaults, reversing any  
menu changes you made. This action  
is irreversible.  
Don’t adjust this setting unless you  
want to reset all of the applied settings,  
or unless you’re advised to by a  
SMART Support specialist.  
USB1 Source  
Enables touch for the selected video  
source (VGA-1, VGA-2, HDMI or  
Disabled) by associating the video  
source with the room computer USB  
receptacle (USB1) on the ECP.  
The default is VGA-1.  
When the user switches to the video  
source you select in this setting, the  
interactive whiteboard recognizes  
touch from the device connected to the  
room computer USB receptacle on the  
ECP.  
Selecting Disabled disables the room  
computer USB receptacle on the ECP.  
This setting was introduced in DDP  
firmware version 1.0.0.4.  
USB2 Source  
Enables touch for the selected video  
source (VGA-1, VGA-2, HDMI or  
Disabled) by associating the video  
source with the laptop USB receptacle  
(USB2) on the ECP.  
The default is VGA-2.  
When the user switches to the video  
source you select in this setting, the  
interactive whiteboard recognizes  
touch from the device connected to the  
laptop USB receptacle on the ECP.  
Selecting Disabled disables the laptop  
USB receptacle on the ECP.  
This setting was introduced in DDP  
firmware version 1.0.0.4.  
Network menu  
Network and VGA Activates the projector’s VGA Out and  
Out  
RJ45 connector and network features.  
Status  
Displays the current network status  
(Connected, Disconnected or Off).  
The default is off.  
The default is on.  
DHCP  
Displays the status of the network’s  
Dynamic Host Configuration Protocol  
(DHCP) as On or Off.  
On enables a DHCP server on the  
network to automatically assign an IP  
address to the projector.  
Off enables an administrator to assign  
an IP address manually.  
Password  
Reminder  
E-mails the network password to the  
predefined e-mail recipient.  
59 to set up a destination e-mail  
address.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Setting  
Use  
Notes  
IP Address  
Displays the projector’s current IP  
To change the projector’s IP address,  
address in values between 0.0.0.0 and use the RS-232 connector (see  
255.255.255.255.  
DHCP server to assign a dynamic IP  
address, and then set a static IP  
address using the network remote  
management feature (see Remotely  
Subnet Mask  
Gateway  
DNS  
Displays the projector’s subnet mask  
number in values between 0.0.0.0 and  
255.255.255.255.  
Displays the projector’s default  
network gateway in values between  
0.0.0.0 and 255.255.255.255.  
Displays the projector’s primary  
domain name number in values  
between 0.0.0.0 and 255.255.255.255.  
MAC Address  
Group Name  
Displays the projector’s MAC address  
in xx-xx-xx-xx-xx-xx format.  
Displays the projector’s workgroup  
name as set by an administrator  
(maximum 12 characters).  
You can set the projector’s workgroup  
name using the remote management  
Projector Name  
Displays the projector’s name as set  
by an administrator (maximum 12  
characters).  
You can set the projector’s name using  
the remote management features (see  
page 67).  
Location  
Displays the projector’s location as set You can set the projector’s location  
by an administrator (maximum 16  
characters).  
using the remote management features  
page 67).  
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C H A P T E R 3  
Using your interactive whiteboard system  
Setting  
Use  
Notes  
Contact  
Displays the contact name or number You can set the contact name or  
for projector support as set by an  
administrator (maximum 16  
characters).  
number using the remote management  
Language menu  
Language  
Selects language preference.  
Projector menu support is available in  
English (default), Chinese (Simplified),  
Chinese (Traditional), Czech, Danish,  
Dutch, Finnish, French, German,  
Greek, Italian, Japanese, Korean,  
Norwegian, Polish, Portuguese  
(Brazil), Portuguese (Portugal),  
Russian, Spanish and Swedish.  
Information menu  
Lamp Hours  
Displays the current number of lamp  
Always reset the lamp hours after you  
usage hours from 0 to 4000 hours from replace a lamp, because lamp service  
when it was last reset.  
reminders are based on the current  
hours of use. See Resetting the lamp  
hours on page 41 for details on the  
lamp hours reset procedure.  
Input  
Displays the currently displayed video  
input source (VGA-1, VGA-2,  
Composite, S-Video, HDMI or  
None).  
Resolution  
Displays the projector’s most recently If there is no current video input source  
detected video source signal resolution signal, this setting displays the last  
and refresh rate.  
known source signal image resolution  
and refresh rate.  
Firmware Version Displays the projector’s digital display  
processor (DDP) firmware version in  
x.x.x.x format.  
MPU Version  
Displays the projector microprocessor  
unit (MPU) firmware version in x.x.x.x  
format.  
Network Version Displays the projector’s network  
communications processor firmware  
version in x.x.x.x format.  
If you haven’t enabled the Network  
and VGA Out setting, this setting is  
unable to display the projector’s  
network communications processor  
firmware version and displays 0.0.0.0  
instead.  
Model Number  
Serial Number  
Displays the projector’s model number.  
Displays the projector’s serial number.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Focusing the image  
Use the focus dial located on the bottom of the SMART UX60 projector to focus the projected image.  
g To focus and adjust the image  
Turn the focus dial clockwise or counterclockwise until the image is in focus.  
Adjusting the image  
Refer to these notes when adjusting the projected image as described in the included SMART Board  
880ix interactive whiteboard system installation guide (smarttech.com/kb/149616).  
Refer to these notes when adjusting the projected image as described in the included SMART Board  
885ix interactive whiteboard system installation guide (smarttech.com/kb/149616) or SMART Board  
885ix-SMP interactive whiteboard system installation guide (smarttech.com/kb/170129).  
l
While adjusting the projected image size, shape and location, use the projector’s default  
background so that you can see the full projected image clearly. Don’t use other images, which  
might be cropped or scaled by the projector and result in a misleading projected image size,  
shape, and location.  
l
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Use the mechanical adjustments described in the installation document to make all physical  
image adjustments. Don’t use the projector’s on-screen menu options during the projector  
alignment process.  
Make sure that the screws supporting the adjustment module are tightened so the projector  
doesn’t move on the wall-mounting bracket’s track. Also, make sure that the image adjustment  
restrictors (screws and collars) are loosened when adjusting the image, or image adjustment  
will be difficult or impossible.  
l
Use only the color-coded control knobs on the top of the projector’s adjustment module and  
always unlock the locking ring to adjust the projector’s image.  
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C H A P T E R 3  
Using your interactive whiteboard system  
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Don’t touch the projector lens or mirror. This can disturb the focus or quality of image that your  
projector displays.  
When adjusting keystone (tilt), ensure that the top and bottom edges of the image are  
horizontal before you position the left and right edges of the image relative to your interactive  
whiteboard.  
l
To fine-tune the image, you might need to repeat all steps described in the installation  
document in smaller increments.  
Projector connection diagram  
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,  
VCRs, document cameras, digital cameras and high-definition sources, as well as peripheral device  
outputs such as a secondary projector or a flat-panel display and powered speakers.  
N
N OTE  
You might need to purchase third-party adapters to connect certain peripheral devices.  
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C H A P T E R 3  
Using your interactive whiteboard system  
No.  
1
Connector  
Connect to:  
3.5 mm phone jack audio output  
3.5 mm phone jack audio input (×2)  
Speakers (not included)  
2
Audio sources associated with primary and  
secondary computers  
3
4
5
DB15F RGB video output (VGA Out)  
DB15F RGB video input (VGA 1)  
DB15F RGB video input (VGA 2)  
Secondary display (not included)  
Primary computer (not included)  
Secondary computer (not included) through  
VGA connection kit  
6
7
DB9 RS-232F  
ECP cable harness  
RCA composite video input  
(and left and right RCA audio input)  
Video source (not included)  
through RCA connector pod  
8
HDMI input  
Power  
High-definition video source (not included)  
Mains power supply  
9
10  
11  
USB B  
RJ45  
Computer (for service access only)  
Network (for web page management and  
SNMP access)  
12  
4-pin mini-DIN S-video input  
Video source (not included)  
(and left and right RCA audio input)  
13  
14  
15  
7-pin mini-DIN  
ECP cable harness  
ECP cable harness  
[Not used]  
4-pin power mini-DIN 5V/2A output  
3-pin power mini-DIN 5V/1A output  
N
N OTE S  
l
To connect your SMART Board 800 series interactive whiteboard see the SMART Board  
885ix interactive whiteboard system installation guide (smarttech.com/kb/149616) or  
SMART Board 885ix-SMP interactive whiteboard system installation guide  
l
To connect accessories to your SMART Board interactive whiteboard, refer to the  
documents included with the accessories and consult the SMART Support website  
(smarttech.com/support) for additional information.  
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C H A P T E R 3  
Using your interactive whiteboard system  
Using your interactive whiteboard  
Refer to the SMART Board 800 series interactive whiteboard user’s guide  
(smarttech.com/kb/144817) for more information on using your interactive whiteboard.  
When you connect your SMART Board interactive whiteboard to a computer with SMART software,  
you can access the full capabilities of your interactive whiteboard.  
For more information on this software, press the Help button on your interactive whiteboard pen tray.  
For additional resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and  
then select your country and language. In the Support section of this website, you’ll find up-to-date,  
product-specific information, including setup instructions and specifications. The  
SMART Learning Space (learningspace.smarttech.com) also has free learning resources, hands-on  
lessons and information on how to get more training.  
Using the Extended Control Panel (ECP)  
The ECP gives you control of the basic operations of your interactive whiteboard system. Press the  
Power button on the ECP or remote control to put the projector system into Standby mode or turn it  
on. Press the Input button on the ECP or remote control to switch sources on the projector.  
I
I MP OR TA N T  
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There are no projector menu options on the ECP. Keep your remote control in a safe place  
because the ECP is not a substitute for the remote control.  
Do not disconnect cables from the ECP to connect peripheral devices because you could  
disconnect controls for your interactive whiteboard.  
N
N OTE  
Low Power mode reduces your interactive whiteboard system’s power consumption when it is in  
Standby mode.  
To set the projector system to enter Low Power mode automatically whenever it enters Standby  
mode, hold down the Power and Input buttons at the same time for five seconds. After five  
seconds, the Power button blinks amber for two seconds to indicate that Low Power mode is  
enabled.  
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C H A P T E R 3  
Using your interactive whiteboard system  
The following diagram and table describe the components of the ECP.  
Number  
Left side  
1
Function  
USB A receptacle (for USB drives)  
N
N OTE  
USB drives that you connect to this receptacle are only accessible to the room  
computer (the computer connected to the USB 1 receptacle).  
Front  
2
Power button and status indicator light  
Volume control  
3
4
Input selection  
Back  
5
6
7
Two mini USB B receptacles (connect to room computer and laptop)  
11-pin connector (connects to ECP cable harness)  
4-pin connector (for room control)  
N
N OTE  
Use an SBX8 series control cable (Part No. SB8-CTRL) to convert the 4-pin connector to a DB9  
RS-232 connector for use with a third-party room control system. An SBX8 series control cable is  
included with SMART Board 800ix-SMP interactive whiteboard systems. Alternatively, you can  
purchase an SBX8 series control cable from your local SMART reseller.  
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C H A P T E R 3  
Using your interactive whiteboard system  
T
TI P  
If your computer has an HDMI output, you can connect a USB cable from your computer to either of  
the USB B receptacles on the ECP and an HDMI cable from your computer to the HDMI connector  
on the projector. Associate the HDMI source with the appropriate USB receptacle (see Adjusting  
projector settings on page 14). Press the Input button on the ECP to switch to the HDMI input.  
Using the RCA connector pod  
The RCA connector pod is an optional accessory for the SMART Board 800ix interactive whiteboard  
system. Purchase this item from your authorized SMART reseller.  
The following diagram and table describe the components of the RCA connector pod.  
Number  
Function  
1
RCA composite video input jack (for peripheral devices such as a DVD/Blu-ray  
player)  
2
3
RCA audio jack (right input)  
RCA audio jack (left input)  
Using the laptop computer harness  
The laptop computer harness enables you to connect a laptop to your interactive whiteboard system  
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C H A P T E R 3  
Using your interactive whiteboard system  
Using the SMART GoWire cable  
The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro  
software on computers where the application isn’t installed.  
N
N OTE S  
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A SMART GoWire cable is included with SMART Board 800ix-SMP interactive whiteboard  
systems.  
The SMART GoWire cable can only be used with Windows operating systems.  
If you’re using a computer that doesn’t have the software installed, connect the computer to the  
interactive whiteboard system using the SMART GoWire cable.  
The SMART Meeting Pro icon  
appears in the notification area on your computer once you connect  
your SMART GoWire cable. Click the icon to access additional tools and to configure your hardware  
and software settings.  
I
I MP OR TA N T  
Ensure that Autoplay is enabled on your computer before you connect the auto-launch cable. Go to  
smarttech.com/support for more information.  
For more information on SMART Meeting Pro software, search for the SMART Meeting Pro software  
release notes in smarttech.com/support.  
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Chapter 4  
Integrating other devices  
This chapter provides information on integrating your SMART Board 800ix interactive whiteboard  
system with peripheral devices.  
Video format compatibility  
Your projector has a native video format and various video format compatibility modes. You can  
change image appearances for certain formats and compatibilities.  
Native video format  
The following table lists the native VESA RGB video format for the projector.  
Resolution  
Mode  
Aspect ratio Refresh rate Horizontal  
Pixel clock  
(MHz)  
(Hz)  
frequency  
(kHz)  
1280 × 800  
WXGA  
16:10  
60  
48  
83.5  
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C H A P T E R 4  
Integrating other devices  
Video format compatibility  
The following tables list the projector’s compatible VESA RGB video formats by resolution, which  
you can adjust by using the aspect ratio commands described in Adjusting projector settings on page  
14.  
Resolution  
Mode  
Aspect ratio  
Refresh rate (Hz) “Match Input”  
appearance  
720 × 400  
640 × 480  
800 × 600  
800 x 600  
720×400_85  
VGA 60  
9:5  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
1.67:1  
4:3  
4:3  
5:4  
5:4  
5:4  
4:3  
4:3  
85.039  
59.94  
72.809  
75  
Letterbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Letterbox  
Letterbox  
Letterbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
Pillarbox  
VGA 72  
VGA 75  
800 × 600  
800 × 600  
800 × 600  
800 × 600  
800 × 600  
800 × 600  
832 × 624  
1024 × 768  
1024 × 768  
1024 × 768  
1024 × 768  
1024 × 768  
1152 × 864  
1280 × 768  
1280 × 960  
1280 × 960  
1280 × 960  
1280 × 1024  
1280 × 1024  
1600 × 1200  
1600 × 1200  
VGA 85  
85.008  
56.25  
60.317  
72.188  
75  
SVGA 56  
SVGA 60  
SVGA 72  
SVGA 75  
SVGA 85  
MAC 16"  
XGA 60  
85.061  
74.55  
60.004  
70.069  
75.029  
84.997  
74.7  
XGA 70  
XGA 75  
XGA 85  
MAC 19"  
SXGA 75  
WXGA 60  
Quad VGA 60  
Quad VGA 85  
SXGA3 60  
SXGA3 75  
SXGA3 85  
SXGA+  
75  
60  
60  
85.002  
60.02  
75.025  
85.024  
59.978  
60  
UXGA_60  
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C H A P T E R 4  
Integrating other devices  
HD and SD signal format compatibility  
The following tables list the projector’s high definition and standard definition format signal  
compatibility, which you can adjust by using the aspect ratio commands described in Adjusting  
Signal format  
Aspect ratio  
Horizontal  
frequency (kHz) frequency (Hz)  
Vertical  
“Match Input”  
appearance  
480i (525i)  
4:3  
15.73  
31.47  
15.63  
31.25  
45  
59.94  
59.94  
50  
Full screen  
Full screen  
Pillarbox  
480p (525p)  
576i (625i)  
4:3  
5:4  
576p (625p)  
720p (750p)  
720p (750p)  
1080i (1125i)  
1080i (1125i)  
1080p (1125p)  
1080p (1125p)  
5:4  
50  
Pillarbox  
16:9  
16:9  
16:9  
16:9  
16:9  
16:9  
59.94  
50  
Letterbox  
Letterbox  
Letterbox  
Letterbox  
Letterbox  
Letterbox  
37.5  
33.75  
28.13  
67.5  
59.94  
50  
59.94  
50  
56.25  
N
N OTE  
Your projector is HD Ready. Its native resolution supports a pixel-perfect display of 720p source  
content. However, because the projector compresses 1080i source content to fit its native  
resolution, it doesn’t support a pixel-perfect display of 1080i source content.  
Video system signal compatibility  
The following tables list the projector’s video system signal compatibility, particularly for signals  
delivered over S-Video and Composite video connectors, which you can adjust by using the aspect  
ratio commands described in Adjusting projector settings on page 14.  
Video mode  
Aspect ratio  
Horizontal  
frequency (kHz) frequency (Hz)  
Vertical  
Color signal  
(MHz)  
NTSC  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
4:3  
15.73  
15.63  
15.63  
15.73  
15.63  
15.73  
15.73  
59.94  
50  
3.58  
PAL  
4.43  
SECAM  
PAL-M  
PAL-N  
50  
4.25 and 4.41  
3.58  
59.94  
50  
3.58  
PAL-60  
NTSC 4.43  
59.94  
59.94  
4.43  
4.43  
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C H A P T E R 4  
Integrating other devices  
Connecting peripheral sources and outputs  
Follow these instructions if you have a peripheral device to connect to your interactive whiteboard  
system.  
N
N OTE S  
l
Measure the distance between the projector and the peripheral device you want to connect.  
Make sure each cable is long enough, has plenty of slack and can be placed safely in your  
room without presenting a trip hazard.  
l
l
Do not disconnect cables from the ECP to connect peripheral devices because you could  
disconnect controls for your interactive whiteboard.  
Don’t connect SBA-L projection audio system speakers to the RCA connector pod. Connect  
these speakers to the projector connection panel using a dual-channel (left and right) RCA  
plug-to-3.5 mm phone connector (included with the speakers).  
l
The composite video connector and associated dual channel audio inputs on the projector  
and optional RCA connector pod are for input only. These RCA jacks don’t provide an output  
signal.  
g To connect a laptop to a SMART Board 800ix interactive whiteboard system  
1. Connect a USB cable from the laptop computer to the ECP.  
2. Connect a VGA cable from the laptop computer to the projector.  
OR  
Connect an HDMI cable from the laptop computer to the projector.  
3. Press the Input button on the ECP or remote control to switch input sources to the laptop  
computer.  
g To connect a laptop to a SMART Board 800ix-SMP interactive whiteboard system  
1. Connect the laptop computer to the SMART GoWire cable, and then connect the  
SMART GoWire cable to the CAT 5 USB extender.  
OR  
Connect the laptop computer directly to the CAT 5 USB extender.  
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C H A P T E R 4  
Integrating other devices  
2. Connect a VGA cable from the laptop computer to the VGA connection kit.  
OR  
Connect an HDMI cable from the laptop computer to the projector.  
3. Press the Input button on the ECP or remote control to switch input sources to the laptop  
computer.  
g To connect a DVD/Blu-ray player or similar device  
1. If you have speakers installed, turn the volume dial on the ECP all the way down to prevent  
buzzing or sparking.  
2. Connect your peripheral device’s input cables to the receptacles on the projector or to the  
optional RCA connector pod.  
3. Press the Input button on the ECP or remote control to switch input sources to the peripheral  
device.  
4. Restore the volume on the ECP’s volume dial.  
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Chapter 5  
Maintaining your interactive  
whiteboard system  
This chapter includes methods for properly cleaning and preventing damage to your  
SMART Board 800ix interactive whiteboard system.  
Maintaining your interactive whiteboard  
For information on maintaining your interactive whiteboard, see the SMART Board 800 series  
interactive whiteboard user’s guide (smarttech.com/kb/144817).  
Cleaning the projector  
W
W A R N I N G  
Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder,  
and consider removing the projector from its wall-mounting bracket to clean it.  
C
C A U TI ON  
l
Never touch the mirror with your hands or a brush, and do not scrub the surface of the mirror  
with the supplied cleaning cloth. Instead, use the supplied cleaning cloth to clean the mirror  
with a light touch, and do not put any cleaning solvents on the cloth or the mirror.  
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C H A P T E R 5  
Maintaining your interactive whiteboard system  
l
Before you clean the projector, press the Power button twice on the ECP or remote  
control to put the system in Standby mode, and then allow the lamp to cool for at least 30  
minutes.  
l
Do not spray cleaners, solvents or compressed air directly on the projector. Do not use spray  
cleaners or solvents near any part of the projector because they can damage or stain the unit.  
Spraying the system could spread a chemical mist on some of the projector’s components  
and lamp, resulting in damage and poor image quality.  
l
Do not allow liquids or commercial solvents of any kind to flow into the projector base or  
head.  
I
I MP OR TA N T  
l
When cleaning the interactive whiteboard system:  
o
Wipe the exterior of the projector with a lint-free cloth.  
o
If necessary, use a soft cloth moistened with a mild detergent to clean the projector  
housing.  
l
Do not use abrasive cleaners, waxes or solvents.  
When cleaning the projector’s mirror:  
l
Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off  
dust. Never touch the mirror with your bare hands or a brush.  
l
If wiping the mirror is unavoidable, wear protective gloves and gather the cleaning cloth into a  
ball. Gently run the cleaning cloth across the mirror like you would a feather duster.  
When cleaning the projector’s lens:  
l
Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off  
dust. Never touch the lens with your bare hands or a brush.  
l
If wiping the lens is unavoidable, wear protective gloves and gather the cleaning cloth into a  
ball. Gently run the cleaning cloth across the lens from the center to the edge, using the  
cleaning cloth like you would a feather duster.  
Focusing and adjusting the projector image  
For information on focusing and adjusting the projector image, see Focusing the image on page 21  
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C H A P T E R 5  
Maintaining your interactive whiteboard system  
Replacing the projector lamp  
This section provides detailed instructions for replacing the projector lamp module.  
Removing and replacing the projector lamp module  
Eventually the lamp module will dim, and a message will appear reminding you to replace the lamp.  
Make sure you have a replacement projector lamp before proceeding with the following instructions.  
W
W A R N I N G  
l
l
See smarttech.com/compliance for the projector’s MSDS documents.  
Replace the lamp when the projector displays its lamp life warning message. If you continue  
to use the projector after this message appears, the lamp can shatter or burst, scattering  
glass throughout the projector.  
l
If the lamp shatters or bursts, leave and then ventilate the area.  
Next do the following:  
o
Avoid touching the glass fragments because they can cause injury.  
o
Wash your hands thoroughly if you have come into contact with lamp debris.  
o
Thoroughly clean the area around the projector, and discard any edible items placed in  
that area because they could be contaminated.  
o
Call your authorized SMART reseller for instructions. Do not attempt to replace the  
lamp.  
l
l
Replacing the lamp in a wall-mounted projector can result in a fall or injury. Use caution when  
climbing a ladder, and consider removing the projector from the wall-mounting bracket to  
replace the lamp.  
Uncovering the lamp while the projector is mounted on the wall-mounting bracket can lead to  
product damage or personal injury from falling pieces of glass if the lamp is broken.  
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C H A P T E R 5  
Maintaining your interactive whiteboard system  
l
When replacing the projector lamp:  
o
Put the projector into Standby mode and wait 30 minutes for the lamp to cool  
completely.  
o
Do not remove any screws other than those specified in the lamp replacement  
instructions.  
o
Wear protective eyewear while changing the lamp. Failure to do so can cause injuries  
including loss of eyesight if the lamp shatters or bursts.  
o
Use only replacement lamps approved by SMART Technologies. Contact your  
authorized SMART reseller for replacement parts.  
o
Never replace the lamp assembly with a previously used lamp assembly.  
o
Always handle the fragile lamp assembly with care to prevent premature lamp failure or  
exposure to mercury. Use gloves when touching the lamp. Do not touch the lamp with  
your fingers.  
o
Recycle or dispose of the lamp as hazardous waste in accordance with local  
regulations.  
You need a Phillips No. 2 screwdriver and a flat screwdriver to complete these procedures.  
g To remove the old lamp  
1.  
Press the Power button twice on the remote control or the ECP to put the projector into  
Standby mode.  
2. Wait at least 30 minutes for the projector to cool down.  
3. Disconnect the power cable from the wall outlet.  
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C H A P T E R 5  
Maintaining your interactive whiteboard system  
4. Pull the lamp cover forward and remove it from the projector. Put the lamp cover in a safe  
place.  
T
TI P  
If the cover is difficult to remove, insert a flat screwdriver or small coin into the slot on the  
bottom of the lamp cover to gently pry the cover open.  
5. Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp  
module.  
N
N OTE  
Don’t try to remove these screws. Captive screws can’t be removed, but they must be loose.  
6. Use the handle on the bottom of the lamp module to slide out the lamp and remove it from the  
projector.  
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C H A P T E R 5  
Maintaining your interactive whiteboard system  
g To put the new lamp module into the projector  
1. Remove the new lamp module from its packaging.  
2. Carefully place the lamp module into the projector using the handle on the top of the module.  
Hold the lamp module vertically and guide it into its slot. Gently press the power end of the  
lamp module against the projector to ensure the power plug makes contact with the projector’s  
power receptacle.  
3. Use the Phillips screwdriver to tighten the captive screws.  
4. Carefully slide the lamp cover back onto the projector.  
5. Connect the power cable to the wall outlet.  
6.  
Press the Power button once on the remote control or ECP to confirm that the projector is  
operating and that the lamp module is correctly installed.  
7. Put the old lamp in a secure container, and handle it gently until you recycle it.  
g To finish the projector lamp installation  
1. Turn on the projector.  
2. Access the service menu to reset the lamp hour counter (see Resetting the lamp hours on next  
page).  
3. Activate the projector’s alert e-mails and lamp warnings if they’ve been deactivated (see E-mail  
40  
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C H A P T E R 5  
Maintaining your interactive whiteboard system  
Resetting the lamp hours  
After you replace the lamp module, you need to access the projector service menu and reset the lamp  
hours. To prevent accidental errors, only a system administrator should perform this procedure.  
N
N OTE  
Always reset the lamp hours after you replace the lamp, because lamp service reminders are based  
on the current hours of use.  
g To reset the lamp hours  
1. Using the remote control, press the following buttons quickly to access the service menu:  
Down, Up, Up, Left, Up.  
C
C A U TI ON  
Do not adjust any settings in the service menu other than those listed in this guide. Changing  
other settings can damage or affect the operation of your projector and may invalidate your  
warranty.  
2. Scroll down to Lamp Hour Reset, and then press Enter.  
C
C A U TI ON  
Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the  
lamp hours on an old lamp can damage your projector as a result of lamp failure.  
3. Scroll down to the Exit field, and press Enter to exit the projector service menu.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
This chapter provides basic troubleshooting information for your interactive whiteboard system.  
For issues not covered in this chapter, consult the SMART Support website (smarttech.com/support)  
or contact your authorized SMART reseller (smarttech.com/where).  
Before you start  
Before you troubleshoot your interactive whiteboard system or contact your authorized SMART  
reseller or SMART Support for assistance, you need to do the following:  
l
l
Locate your interactive whiteboard system’s status lights  
Locate your interactive whiteboard system’s serial numbers  
Locating status lights  
You interactive whiteboard system consists of several components, which have their own status  
lights:  
l
l
Your interactive whiteboard’s Ready light is located on the pen tray.  
Your projector’s Power ( ) and Service ( ) lights are located on the bottom of the projector.  
l
The ECP’s Power button (see Using the Extended Control Panel (ECP) on page 24) also  
functions as a status light.  
Locating serial numbers  
The SMART Board 800 series interactive whiteboard serial number is located on the lower-right edge  
of your interactive whiteboard’s frame. For more information, see the SMART Board 800 series  
interactive whiteboard user’s guide (smarttech.com/kb/144817).  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
The SMART UX60 projector serial number is located on the top of the projector.  
T
TI P  
You can also access the projector’s serial number through the on-screen menu. For more  
The ECP has its own serial number, which is different from the interactive whiteboard serial number.  
The ECP serial number is located on the bottom of the ECP.  
For the locations of serial numbers on other components and accessories, see  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Determining you interactive whiteboard system’s  
status  
Use the following table to determine the status of your interactive whiteboard system:  
Projected  
image  
Touch and  
pen control  
Status and related  
troubleshooting  
Projector  
Projector  
ECP light  
Ready light  
Power light  
Service light  
Normal operating statuses  
Solid green Off  
Solid green  
Solid green  
Correct  
Full control  
The system is operating normally.  
If image or sound issues occur, see  
the remaining sections of this chapter  
for troubleshooting information.  
Flashing green Off  
Flashing green Off  
None  
None  
None  
None  
None  
None  
The system is starting up.  
Solid amber  
Off  
Off  
Solid amber  
Off  
Off  
The system is in Standby mode.  
Flashing  
amber  
Flashing  
amber  
The system is entering Standby  
mode.  
Solid green  
Solid green  
Off  
Off  
Solid green  
Solid green  
Solid amber  
N/A  
None  
The interactive whiteboard’s  
controller module is starting up.  
If this process takes longer than 10  
Flashing  
amber  
N/A  
N/A  
The interactive whiteboard’s  
controller module is ready to receive a  
firmware update or is applying a  
firmware update.  
If the Ready light flashes amber but  
no firmware update appears on the  
Error statuses  
Solid green  
Off  
Off  
Solid green  
Solid green  
Solid green  
Solid green  
Incorrect  
Correct  
Full control  
None  
There’s an issue with the projected  
image.  
51.  
Solid green  
There’s an issue with the interactive  
whiteboard.  
Solid green  
Solid green  
Off  
Off  
Solid green  
Solid green  
Flashing green Correct  
Touch only  
None  
SMART Product Drivers isn’t  
installed or running correctly on the  
connected computer.  
Off  
N/A  
There’s an issue with the connections  
between the interactive whiteboard  
and the other components of the  
system.  
OR  
Solid red  
Solid green  
Off  
Off  
Off  
N/A  
N/A  
The ECP isn’t receiving power.  
OR  
55.  
Solid red  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Projected  
image  
Touch and  
pen control  
Status and related  
troubleshooting  
Projector  
Projector  
ECP light  
Ready light  
Power light  
Service light  
Solid amber  
Flashing red  
N/A  
N/A  
None  
None  
N/A  
There’s an issue with the projector  
lamp.  
Off  
Flashing red  
Solid amber  
Off  
N/A  
Off  
None  
The projector’s operating temperature  
has been exceeded.  
Off  
Off  
Solid red  
N/A  
None  
None  
N/A  
There’s an issue with the projector’s  
fan or color wheel.  
Off  
Off  
None  
The projector power cable isn’t  
properly connected.  
OR  
There’s an issue with the mains  
power supply (for example, the circuit  
breaker is off).  
Resolving interactive whiteboard issues  
This section includes information on resolving issues with your interactive whiteboard.  
For information not covered in this section, see the SMART Board 800 series interactive whiteboard  
user’s guide (smarttech.com/kb/144817).  
Resolving operation issues  
To resolve operation issues, complete the following tasks:  
l
l
Confirm that the camera system cable is connected to the back of the pen tray.  
Perform the calibration procedure documented in the SMART Board 800 series interactive  
whiteboard user’s guide (smarttech.com/kb/144817).  
l
If necessary, complete additional troubleshooting with the guidance of SMART Support using  
SMART Board Diagnostics.  
Resolving connection issues  
To resolve connection issues, complete the following tasks:  
l
Confirm that the ECP cable harness’s 4-pin mini-DIN connector is properly connected to the  
5V 2A connector on the projector.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
l
l
l
l
l
Confirm that the ECP cable harness’s DB9M RS-232 connector is properly connected to the  
Control connector on the projector.  
Confirm that the USB cable, which is located on the underside of the pen tray, is properly  
connected from the interactive whiteboard to the ECP.  
Confirm that the USB cable is properly connected from a fully functional USB receptacle on the  
computer to the correct USB receptacle on the ECP.  
Confirm that the projector’s on-screen menu option for the USB receptacle is set to the correct  
video source.  
If necessary, complete additional troubleshooting on any devices between the USB connection  
from the computer to the interactive whiteboard system, including any USB hubs and  
extension cables.  
N
N OTE S  
o
o
If you’re using the CAT 5 USB extender, see Troubleshooting tips for the CAT 5 USB  
extender for SMART Board 800 series interactive whiteboards  
Computers connected to the ECP override computers connected to the CAT 5 USB  
extender. If you connect two computers to the ECP, any computer connected to the  
CAT 5 USB extender doesn’t have a data connection to the interactive whiteboard.  
Resolving controller module issues  
If the controller module takes longer than 10 seconds to start up, disconnect the interactive  
whiteboard’s power cable, wait 10 seconds, and then reconnect it.  
If the issue persists, update the firmware as documented in the SMART Board 800 series interactive  
whiteboard user’s guide (smarttech.com/kb/144817).  
If the Ready light indicates that a firmware update is in progress but no update is actually taking  
place, disconnect the interactive whiteboard’s power cable, wait a few seconds, and then reconnect  
it.  
Resolving projector issues  
Resolving projector errors  
System administrators can resolve the following projector errors on their own prior to contacting  
SMART Support. Performing initial troubleshooting on your projector will reduce the time of a support  
call.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Your projector stops responding  
If your projector stops responding, perform the following procedure.  
g To restart an unresponsive projector  
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.  
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.  
3. Connect the power cable, and then turn on the projector.  
The “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears  
If the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears and the  
projector stops projecting an image, one of the following issues is occurring:  
l
The projector is overheating internally because of blocked air vents or an internal temperature  
over 131°F (55°C).  
l
l
l
The temperature outside the projector is too high.  
One of the fans has failed.  
The projector has a color wheel issue.  
g To resolve the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” error  
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.  
2. If your room is hot, lower the temperature if possible.  
3. Ensure that nothing is blocking the projector’s air intake and exhaust.  
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.  
5. Connect the power cable, and then turn on the projector.  
6. Adjust the fan speed using the service menu.  
7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect  
the power cable, and then contact your authorized SMART reseller.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
The “Lamp Failure” message appears  
If the “Lamp Failure” message appears, one of the following issues is occurring:  
l
l
l
The lamp is overheating, likely due to blocked air vents.  
The lamp has reached the end of its life.  
The projector has an internal problem.  
g To resolve the “Lamp Failure” error  
1. Restart the projector (see Your projector stops responding on previous page).  
2. Check the remaining lamp hours using the on-screen menu (see Adjusting projector settings on  
page 14).  
If the lamp has more than 2000 hours of use, it’s near the end of its lifespan.  
37.  
4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,  
disconnect the power cable, and then contact your authorized SMART reseller.  
The projector Power and Service lights are off  
If the projector Power and Service lights are both off, one of the following issues is occurring:  
l
l
l
l
There was a power outage or a power surge.  
A circuit breaker or a safety switch was tripped.  
The projector isn’t connected to the power source.  
The projector has an internal problem.  
g To resolve the unlit projector Power and Service lights issue  
1. Check the power source, and then make sure that all cables are connected.  
2. Confirm that the projector is connected to an active power outlet.  
3. Make sure the pins on the connectors aren’t broken or bent.  
4. Connect the power cable, and then turn on the projector.  
5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your  
authorized SMART reseller.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Resolving image issues  
To resolve common image issues, complete the following tasks:  
l
Ensure the computer or other video source is on and set to display a resolution and refresh rate  
supported by the projector (see Video format compatibility on page 29).  
l
l
Ensure the video source is properly connected to the projector.  
Press the Input Select button on the remote control or ECP to switch to the correct video  
source.  
If these tasks don’t resolve the issue, refer to the following sections for additional troubleshooting  
information.  
Loss of signal  
If a video source signal is not detected, out of  
range of the projector’s support video modes or  
the signal is being switched to a different device  
or input, the projector doesn’t show a source  
signal and instead displays the SMART logo on  
a blue screen.  
g To resolve signal loss issues  
1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a  
longer synchronization period.  
2. If the image doesn’t synchronize, check the cable connections to the projector and the ECP.  
3. Ensure that the image signal is compatible with the projector (see Video format compatibility  
4. If there are any extension cables, switch boxes, connection wall plates or other devices in the  
video connection from the computer to the projector, temporarily remove them to ensure they  
are not causing the video signal loss.  
5. If your projector still doesn’t show a source signal, contact your authorized SMART reseller.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Partial, scrolling or incorrectly displayed image  
N
N OTE S  
l
l
The following procedure applies to Windows XP operating systems on desktop computers  
only.  
This procedure may vary depending on your version of Windows operating system and your  
system preferences.  
g To resolve a partial, scrolling or incorrectly displayed image  
1. Select Start > Control Panel.  
2. Double-click Display.  
The Display Properties window appears.  
3. Click the Settings tab.  
4. Verify that your display resolution setting is WXGA (1280 × 800).  
5. Click Advanced, and then click the Monitor tab.  
6. Verify that the screen refresh rate is 60 Hz.  
Unstable or flickering image  
If the projector’s image is unstable or flickering, you could have different frequency or tracking  
settings on your input source than on your projector.  
I
I MP OR TA N T  
Write down your setting values before adjusting any of the settings in the following procedure.  
g To resolve your unstable or flickering image  
1. Adjust the Frequency, Tracking, H-position and V-position settings in the on-screen menu.  
2. Check the display mode of your computer’s graphics card. Make sure it matches one of the  
projector’s compatible signal formats (see Video format compatibility on page 29). Refer to  
your computer’s manual for more information.  
3. Configure the display mode of your computer’s graphics card to make it compatible with the  
projector. Refer to your computer’s manual for more information.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
4. Optionally, reset the projector as described in Resetting the projector on page 56 to adjust the  
frequency and tracking to their original values.  
I
I MP OR TA N T  
This action resets all values to their defaults.  
Frozen image  
If your projector has a frozen image, perform the following procedure.  
g To resolve a frozen image  
1. Ensure that the Hide Display feature is off.  
2. Press the Hide button on the projector’s remote control to hide or show the display.  
3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.  
4. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.  
5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.  
6. Connect the power cable, and then turn on the projector.  
7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.  
The image from your connected laptop computer isn’t projected  
Laptop computer settings can interfere with projector operations.  
Some laptop computers deactivate their screens when you connect a secondary display device.  
Refer to your computer’s manual for details on reactivating the computer's display screen.  
Unaligned projected image  
Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment errors  
can occur when you mount your interactive whiteboard system on an uneven surface or a wall that  
has obstructions, or if you swivel the projector too far from the vertical center of your interactive  
whiteboard.  
Use the instructions in the included SMART Board 885ix interactive whiteboard system installation  
guide (smarttech.com/kb/149616) or SMART Board 885ix-SMP interactive whiteboard system  
installation guide (smarttech.com/kb/170129) to eliminate most image alignment issues.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
The projector image can slip if the projector is moved often or installed in a location prone to vibration,  
such as next to a heavy door. Follow these precautions to help prevent the image from becoming  
misaligned:  
l
Make sure that the installation wall is plumb and square and doesn’t move or vibrate  
excessively.  
l
Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and that  
the bracket is firmly secured to the wall according to the installation instructions.  
l
l
Confirm that all cables are held in place with the appropriate cable clip.  
Adjust the projected image. See the included SMART Board 885ix interactive whiteboard  
system installation guide (smarttech.com/kb/149616) or SMART Board 885ix-SMP interactive  
whiteboard system installation guide (smarttech.com/kb/170129) and Adjusting the image on  
Resolving audio issues  
The projector doesn’t have integrated speakers, but you can connect an audio system to the audio  
output connector in the projector’s connection panel. If no sound is coming from your audio system,  
perform the following procedure.  
g To resolve audio issues  
1. Ensure that the speakers’ or audio system’s cables are properly connected to the audio output  
plug on the projector’s connection panel.  
2. Press the Mute button on the projector’s remote control, and if Audio Mute is on, turn it off.  
3. Check the ECP’s volume knob or use the projector’s remote control to ensure that the volume  
isn’t at the lowest setting.  
4. Ensure that your speaker or audio system is on and that the volume is turned up.  
5. Check that your source input, such as your computer or video device, isn’t malfunctioning.  
Ensure that its audio output is on and that the volume isn’t set to the lowest position.  
N
N OTE  
You must display the source input’s video to play its audio through the connected speakers  
or audio system.  
6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Resolving network communication issues  
If you don’t have network access, perform the following procedure to troubleshoot your system.  
g To resolve network communication issues  
1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s  
connection panel.  
2. Ensure that the LAN warning light on the projector is green. To activate the projector’s network  
features, use the “vgaoutnetenable=on” RS-232 command (see Projector programming  
commands on page 69) or enable the Network and VGA Out setting (see Adjusting projector  
settings on page 14). The network features on the projector don’t work until you complete one  
of these tasks.  
3. Press the Menu button, and then select the Network Settings menu to check the IP address.  
See Adjusting projector settings on page 14 for a description of the IP address field. Enter this  
IP address into your browser or SNMP agent.  
4. If you still don’t have network access, contact your network administrator. If your administrator  
is unable to resolve the issue, contact your authorized SMART reseller.  
Resolving ECP issues  
If the ECP isn’t receiving power, complete the following tasks:  
l
Confirm that the ECP cable harness’s 11-pin connector is properly connected to the ECP.  
l
Confirm that the ECP cable harness’s 7-pin min-DIN connector is properly connected to the  
ECP connector on the projector.  
Accessing the service menu  
C
C A U TI ON  
l
To prevent tampering or unintentional changes, only system administrators should access  
the service menu. Do not share the service menu access code with casual users of your  
interactive whiteboard system.  
l
Do not adjust any settings in the service menu other than those listed in this guide. Changing  
other settings can damage or affect the operation of your projector and may invalidate your  
warranty.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Retrieving your password  
If you forget the projector’s password, you can retrieve it by accessing the projector service menu  
directly from the projector or from the password settings menu on your projector’s web page (see  
g To retrieve your password from the service menu  
1. Using the remote control, press the following buttons quickly to access the service menu:  
Down, Up, Up, Left, Up.  
2. Scroll to Password Get, and then press Enter on the remote control.  
The password appears on the screen.  
3. Write down the password.  
4. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.  
Resetting the projector  
At some point during troubleshooting, you might need to reset all projector settings.  
I
I MP OR TA N T  
This action is irreversible.  
g To reset all projector settings  
1. Using the remote control, press the following buttons quickly to access the service menu:  
Down, Up, Up, Left, Up.  
2. Scroll to Factory Reset, and then press Enter on the remote control.  
3. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.  
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C H A P T E R 6  
Troubleshooting your interactive whiteboard system  
Transporting your interactive whiteboard system  
Save your original SMART Board interactive whiteboard packaging so that it’s available if you need to  
transport your interactive whiteboard system. When required, repack it with all of the original  
packaging. This packaging was designed to provide optimal shock and vibration protection. If you no  
longer have your original packaging, purchase the same packaging directly from your authorized  
SMART reseller.  
If you prefer to use your own packaging materials, make sure you adequately protect your unit. Make  
sure that the projector lens and mirror are protected against any physical contact or pressure which  
may damage the projector’s optics. Ship your interactive whiteboard in an upright position to deter  
shippers from placing heavy objects on it.  
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Appendix A  
Remotely managing your system  
through a network interface  
This appendix includes detailed instructions on how to remotely manage your SMART Board 800ix  
interactive whiteboard system settings through a network interface.  
Web page management  
You can access advanced setup features via the projector’s web page. This web page enables you to  
manage the projector from a remote location using any computer connected to your intranet.  
N
N OTE  
To access the web page, your browser must support JavaScript. Most commonly used browsers  
like Internet Explorer® and Firefox® support JavaScript.  
Accessing web page management  
Before you can access the web page, you must connect the network cable to your projector (see the  
Projector connection diagram on page 22). When you first connect your projector to a network, an IP  
address appears on the on-screen display.  
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A P P E N D I X  
A
Remotely managing your system through a network interface  
N
N OTE  
You can view the projector’s IP address by accessing the projector’s Network Settings menu page  
g To use the management web page  
1. Start your Internet browser.  
2. Type the IP address in the address line field, and then press ENTER.  
The SMART UX60 Projector Settings window appears.  
3. Select the menu options in the left pane to access the settings on each page.  
4. Modify settings using your computer’s mouse and keyboard, and then click Submit or another  
action button next to each setting you change.  
Home  
The Home menu page displays basic projector information and enables you to select the on-screen  
display language.  
N
N OTE  
You can view basic projector information but you’re unable to change it (with the exception of the  
on-screen display language ) from the Home menu page.  
Submenu setting  
Language  
Description  
Displays language options  
Displays current projector information  
Projector Information  
Control panel  
This menu enables you to manage the projector audio and video status, alerts and appearances using  
an Internet browser.  
Submenu setting  
Description  
Power  
Turns the projector on or puts it into Standby mode.  
Select the Power ON or Power OFF button.  
Restore All Projector  
Defaults  
Returns projector settings to default values or refreshes the current  
settings. Select Submit or Refresh.  
I
I MP OR TA N T  
The Submit option is irreversible and resets all values.  
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Remotely managing your system through a network interface  
Submenu setting  
Volume  
Description  
Adjusts the projector’s volume from -20 to 20.  
Mute  
Turns on or turns off the mute settings. Select On to mute the  
projector’s sound and Off to turn off mute.  
Volume Control  
Enables volume control on the ECP. Select On to enable volume  
adjustment and select Off to disable volume adjustment if you prefer  
to use your audio system or speaker (not included) controls.  
Closed Captioning  
CC Language  
Turns on or turns off the closed captioning feature.  
Sets the closed captioning language to CC1 or CC2.  
Typically, CC1 displays U.S. English subtitles, while CC2 displays  
other regional languages, such as French or Spanish, depending on  
television channel or media setup.  
Display Mode  
Adjusts the display output to SMART Presentation, Bright Room,  
Dark Room, sRGB and User modes so you can project images from  
various sources with consistent color performance:  
SMART Presentation is recommended for color fidelity.  
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Bright Room and Dark Room are recommended for locations  
l
with those conditions.  
sRGB provides standardized accurate color.  
l
User enables you to apply your own settings.  
l
Brightness  
Contrast  
Adjusts projector brightness from 0 to 100.  
Adjusts the difference between the lightest and darkest parts  
of the image from 0 to 100.  
Frequency  
Tracking  
Adjusts the display data frequency of the projected image from  
-5 to 5 to match the frequency of your computer’s graphics card.  
Synchronizes your projector’s display timing with your computer’s  
graphics card from 0 to 31.  
Sharpness  
Adjusts the projected image’s sharpness from 0 to 31.  
White Peaking  
Adjusts the image color brightness from 0 to 10 while providing more  
vibrant white shades. A value closer to 0 creates a natural image and  
a value closer to 10 enhances brightness.  
Degamma  
Color  
Adjusts the color performance of the display from 0 to 3.  
Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colors on  
the projector from 0 to 100 to provide custom color and luminance  
output. Each color has a default value of 100. Adjustments to the  
color settings register to the User mode.  
Auto Signal Detect  
Lamp Reminder  
Enables or disables signal searching of input connectors.  
Select On to have the projector continuously switch inputs until  
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it finds an active video source.  
Select Off to maintain signal detection in one input.  
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Select On to show or Off to hide the lamp replacement reminder when  
it appears. This reminder appears 100 hours before the recommended  
lamp replacement.  
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Submenu setting  
Description  
Lamp Mode  
Adjusts lamp brightness to Standard or Economy. Standard  
displays a high-quality, bright image. Economy increases the lamp  
life by decreasing the brightness of the image.  
Auto Power Off  
Sets the length of the auto power off countdown timer between 1 and  
240 minutes. The timer begins to count down when the projector no  
longer receives a video signal. The timer finishes when the projector  
enters Standby mode. Select 0 to turn off the timer.  
Zoom  
Adjusts the zoom to the center of the image in or out from  
0 to 30.  
H-position (RGB input)  
Moves the horizontal position of the source video left or right from 0 to  
100 (relative to the projected image).  
N
N OTE  
This is useful in situations where the source video is cut off.  
V-position (RGB input)  
Aspect Ratio  
Moves the vertical position of the source video up or down from -5 to 5  
(relative to the projected image).  
N
N OTE  
This is useful in situations where the source video is cut off.  
Adjusts the image output to Fill Screen, Match Input or 16:9.  
Fill Screen produces an image that fills the entire screen by  
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stretching and scaling.  
Match Input matches the projector’s aspect ratio to the input’s  
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aspect ratio. As a result, black bands might appear along the  
top and bottom edges of the screen horizontally (letterbox  
format) or along the left and right edges of the screen vertically  
(pillarbox format).  
16:9 changes the output to 16:9 by letterboxing the image,  
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which is recommended for use with HDTV and DVDs  
enhanced for wide-screen television.  
N
N OTE  
descriptions in each mode.  
Startup Screen  
High Speed Fan  
Sets the type of startup screen to SMART or User. The SMART  
screen is the default SMART logo on a blue background. The User  
screen uses the saved picture from the Capture User Startup Screen  
function.  
Adjusts the speed of the projector’s fan. Select High or Normal.  
N
N OTE  
Use the High setting when the projector’s temperature is high or the  
altitude is above 6000' (1800 m).  
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Remotely managing your system through a network interface  
Submenu setting  
Description  
Projector Mode  
Adjusts the projection mode to Front, Ceiling, Rear or Rear Ceiling.  
I
I MP OR TA N T  
SMART recommends that you never change this setting from the  
Ceiling projection mode.  
Source  
Adjusts the input source to VGA-1, VGA-2, Composite, S-Video or  
HDMI.  
USB Control settings  
This menu allows you to associate a video source with a USB receptacle on the ECP.  
Submenu setting  
Description  
USB1 Source  
Enables touch for the selected video source (VGA-1, VGA-2, HDMI  
or Disabled) by associating the video source with the room computer  
USB receptacle (USB1) on the ECP.  
USB2 Source  
Enables touch for the selected video source (VGA-1, VGA-2, HDMI  
or Disabled) by associating the video source with the laptop USB  
receptacle (USB2) on the ECP.  
T
TI P  
These settings are only available for SMART UX60 projectors running DLP firmware version  
1.0.0.4 or later.  
Network settings  
This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the  
network-related addresses and names when DHCP is not used.  
Submenu setting  
Description  
DHCP  
Determines if the projector’s IP address and other network settings  
are dynamically assigned by a DHCP server or manually set.  
On allows the network’s DHCP server to assign a dynamic IP  
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address to the projector.  
Off allows you to manually set the projector’s IP address and  
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other network settings.  
IP Address  
Subnet Mask  
Gateway  
Displays or allows you to set the projector’s IP address in values  
between 0.0.0.0 and 255.255.255.255.  
Displays or allows you to set the projector’s subnet mask number in  
values between 0.0.0.0 and 255.255.255.255.  
Displays or allows you to set the projector’s default network gateway  
in values between 0.0.0.0 and 255.255.255.255.  
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Remotely managing your system through a network interface  
Submenu setting  
Description  
DNS  
Displays or allows you to set the projector’s IP address for your  
network’s primary domain name server in values between 0.0.0.0 and  
255.255.255.255.  
Group Name  
Projector Name  
Location  
Displays or allows you to set the projector’s workgroup name  
(maximum 12 characters).  
Displays or allows you to set the projector’s name (maximum 12  
characters).  
Displays or allows you to set the projector’s location (maximum 16  
characters).  
Contact  
Displays or allows you to set the contact name or number for projector  
support (maximum 16 characters).  
SNMP Enable  
Read-Only Community  
Turns the Simple Network Management Protocol (SNMP) agent on or  
off.  
Sets a password that is required for each SNMP get request to  
the device.  
N
N OTE  
The default for Read-Only Community is public.  
Read/Write Community  
Trap Destination Address  
Sets a password that is required for each SNMP set request to the  
device.  
N
N OTE  
The default for Read/Write Community is private.  
Displays or allows you to set the IP address of the network’s SNMP  
TRAP manager in values between 0.0.0.0 and 255.255.255.255. The  
trap destination address is the IP address of the computer assigned to  
handle unsolicited data generated by SNMP TRAP events generated  
by the projector, such as power state changes, projector failure  
modes, a lamp needing to be replaced or other issues.  
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Remotely managing your system through a network interface  
E-mail alerts  
This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related  
settings.  
Submenu setting  
Description  
E-mail Alert  
Selects Enable to turn on or Disable to turn off the E-mail Alert  
function.  
To  
Displays or allows you to set the e-mail address of the e-mail alert  
recipient.  
CC  
Displays or allows you to set the e-mail address of the e-mail alert  
“copy to” recipient.  
From  
Displays or allows you to set the e-mail address of the user who  
sends the e-mail alert.  
Outgoing SMTP server  
Displays or allows you to set the Simple Mail Transfer Protocol  
(SMTP) server that you use on your network.  
Username  
Displays or allows you to set the SMTP server user name.  
Displays or allows you to set the SMTP server password.  
Password  
Alert Condition  
Sends e-mail alerts whenever Lamp Warning, Low Lamp Life,  
Temperature Warning and Fan Lock conditions occur. Select the  
settings you want, and then click Submit.  
N
N OTE  
The projector sends an alert e-mail (SMART Alert) to your e-mail  
address. Click E-mail Alert Test to confirm that your e-mail  
address and SMTP server settings are correct by sending a test  
e-mail (SMART Alert-Test Mail).  
If the settings are not correct, the e-mail alert messages aren’t sent  
or received successfully and no warning or notification message are  
available to advise of this state.  
Password settings  
This menu provides a security function that allows an administrator to manage projector use and  
enable the Administrator Password function.  
Submenu setting  
Description  
Password  
When the password function is enabled, the administrator password  
is required to access Web Management. Select Disable to allow  
remote web management of the projector without requiring a  
password.  
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N
N OTE S  
l
l
The first time you enable the password settings, the default password value is four numbers,  
for example, 1234.  
If you forget the projector password, refer to Accessing the service menu on page 55 to set  
the projector setting to factory defaults.  
Simple Network Management Protocol (SNMP)  
Your projector support a list of SNMP commands as described in the management information base  
(MIB) file. You can download this file by browsing to smarttech.com/software and clicking the MIB  
files link in the Hardware section for the SMART UX60 projector.  
The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your SNMP  
management system application, and then use it as described in your application’s user guide.  
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Appendix B  
Remotely managing your system  
through an RS-232 serial  
interface  
This appendix includes detailed instructions on how to set up your computer or room control system  
to remotely manage your SMART Board 800ix interactive whiteboard system settings through an  
RS-232 serial interface.  
Connecting your room control system to the ECP  
By connecting a computer or room control system to the 4-pin connector on the ECP, you can select  
video inputs, start up or shut down your interactive whiteboard system and request information such  
as projector lamp use, current settings and network addresses.  
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B
Remotely managing your system through an RS-232 serial interface  
Serial interface settings  
The serial interface of the projector acts as a Data Communications Equipment (DCE) device and its  
settings can’t be configured. You must configure your computer’s serial communication program  
(such as Microsoft® HyperTerminal) or your room control system’s serial communication settings  
with the following values:  
Setting  
Value  
19.2 kbps  
8
Data Rate  
Data Bits  
Parity  
None  
1
Stop Bits  
Flow Control  
None  
N
N OTE S  
l
l
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Asynchronous mode is disabled by default in the projector.  
All commands should be in ASCII format. Terminate all commands with a carriage return.  
All responses from the projector are terminated with a command prompt. Wait until you  
receive the command prompt indicating that the system is ready for another command before  
you proceed.  
l
The room control feature of the projector is always on.  
g To configure your computer’s serial interface  
1. Turn on your computer, and then start your serial communications program or terminal  
emulation program.  
2. Connect your computer to the serial connection cable you previously connected to the ECP.  
3. Configure your serial interface settings using the values from the table in the previous section,  
and then press ENTER.  
An “invalid cmd= ? for help” message appears, and the > character appears as a command  
prompt on the following line.  
N
N OTE  
If no message or an error message appears, your serial interface configuration isn’t correct.  
Repeat step 3.  
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A P P E N D I X  
B
Remotely managing your system through an RS-232 serial interface  
4. Type commands to configure your settings.  
N
N OTE S  
o
o
To see a list of commands available in the current operating mode, type ? and then  
press ENTER.  
If you’re using a terminal emulation program, turn on your program’s local echo setting  
to see characters as you type them.  
Projector programming commands  
This section documents the projector programming commands.  
Projector power state controls  
Your projector responds to commands only at certain power states and times.  
There are four projector power states:  
l
l
l
l
Off (Standby mode)  
Powering (startup)  
On (operating)  
Cooling  
Command inventory  
Your projector responds to the commands in the tables on the following pages. To see a list of valid  
commands in the projector’s current power state, type ? and press ENTER.  
I
I MP OR TA N T  
When entering commands, ensure there is a 10 millisecond delay between characters for reliable  
operation.  
N
N OTE S  
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Send a command only after the projector sends a command prompt.  
Commands aren’t case sensitive. Type commands exactly as they appear in the left column  
of the tables, with the proper value or setting in the center column.  
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l
Check your entries carefully before entering your commands.  
Press ENTER after typing each command.  
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After the projector executes a command, it generates a response.  
To prevent buffer overrun, don’t send another command until you receive the next command  
prompt.  
Value-based command methods  
Absolute values and adjustment values  
You can use the command’s target range to set an absolute value for a command or cause an  
adjustment to be made to the current value. To create an adjustment command, add a plus (+) or  
minus (-) symbol instead of the equal symbol (=) before the value change you want to enter.  
All absolute values you enter must be within the command target range, and all adjustment values  
must equal a number within the command target range.  
See the following examples for adjusting projector brightness:  
>get brightness  
brightness=55  
>set brightness=65  
brightness=65  
>set brightness+5  
brightness=70  
>set brightness-15  
brightness=55  
Video source specification values  
You can use the source input field described in Source selection controls on page 72 in a command to  
set an absolute value or adjustment value to a source other than the active source. You can do this  
while the selected source is inactive, but the source device must be connected or you will receive an  
invalid command response.  
See the following examples, where both an HDMI connector and a VGA 1 input are connected:  
>set input=hdmi  
input=hdmi  
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Remotely managing your system through an RS-232 serial interface  
>set brightness vga1=65  
brightness vga1=65  
>set brightness vga1-7  
brightness vga1=58  
Power state controls  
These commands put the projector in and out of Standby mode and request the projector’s current  
power state. The projector’s power state determines whether certain commands are available at that  
time. These settings are available even when the projector is in Standby mode.  
Command  
on  
Response  
powerstate=[field]  
powerstate=[field]  
powerstate=[field]  
powerstate=[field]  
powerstate=[field]  
off  
off now  
off low power  
get powerstate  
The following table describes the power state commands:  
Command  
Description  
on  
off  
Turns on the projector.  
Starts the shutdown process. A dialog box appears with the  
message, “Press Power Button to Turn off Projector.” You must send  
a second Off command within 10 seconds to put the projector into  
Standby mode.  
off now  
Shuts down the projector immediately. You can’t delay or cancel this  
command.  
off low power  
The device’s current power state. Different devices have different  
potential power states. These power states should match the power  
states found in the attached projector.  
get powerstate  
Indicates the projector’s current power state.  
The following table describes the power state fields:  
Field  
Description  
Powering  
On  
The projector is turning on.  
The projector is on.  
The projector is cooling.  
Cooling  
Confirm off  
Confirm off is a non-selectable power state that is returned during  
stage one of the two-button Off sequence.  
Idle  
The projector is off but still receiving power (Standby mode).  
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Remotely managing your system through an RS-232 serial interface  
Source selection controls  
These commands switch input sources. The source type determines which commands can be  
accepted.  
Command  
Response  
Available in Standby  
mode  
get input  
input=[field]  
input=[field]  
Yes  
No  
set input=[field]  
The following table describes the source selection commands:  
Command  
get input  
Description  
Returns the projector’s current input.  
set input=[field]  
Sets the input to one of the selectable fields.  
The following table describes the source selection response fields:  
Field  
Description  
VGA1  
Switches source to the VGA 1 input connector.  
Switches source to the VGA 2 input connector.  
Switches source to the Composite video connector.  
VGA2  
Composite  
If you installed your interactive whiteboard system according to the  
instructions, this is the relay from the ECP.  
HDMI  
None  
Switches source to the HDMI input port.  
A non-selectable value that appears when you enter a “get input”  
command while the projector is in Standby mode.  
General source controls  
The following source controls apply to all input sources. HDMI connector source controls are  
described in this section. These controls are unavailable when the projector is in Standby mode. You  
can specify custom color values for all inputs.  
These commands inform you of the current source settings.  
Command  
Response  
get displaymode  
get brightness  
get contrast  
get whitepeaking  
get degamma  
get red  
displaymode=[current display mode setting]  
brightness=[current brightness setting]  
contrast=[current contrast setting]  
whitepeaking=[current whitepeaking setting]  
degamma=[current degamma setting]  
red=[current red color setting]  
get green  
green=[current green color setting]  
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Remotely managing your system through an RS-232 serial interface  
Command  
get blue  
Response  
blue=[current blue color setting]  
cyan=[current cyan color setting]  
magenta=[current magenta color setting]  
yellow=[current yellow color setting]  
videofreeze=[current video freeze setting]  
cc=[current closed captioning language setting]  
get cyan  
get magenta  
get yellow  
get videofreeze  
get cc  
These commands control the appearance of your source. These settings are unavailable when the  
projector is in Standby mode or when the source is disconnected. See Value-based command  
methods on page 70 for setting absolute and adjustment commands.  
Command  
Command target range  
=SMARTpresentation  
=brightroom  
=darkroom  
=sRGB  
Response  
set displaymode [target]  
displaymode=[target]  
=User  
set brightness [value]  
set contrast [value]  
set whitepeaking [value]  
set degamma [value]  
set red [value]  
=0 to =100  
=0 to =100  
=0 to =10  
=0 to =3  
brightness=[value]  
contrast=[value]  
whitepeaking=[value]  
degamma=[value]  
red=[value]  
=0 to =100  
=0 to =100  
=0 to =100  
=0 to =100  
=0 to =100  
=0 to =100  
=on  
set green [value]  
green=[value]  
set blue [value]  
blue=[value]  
set cyan [value]  
cyan=[value]  
set magenta [value]  
set yellow [value]  
set videofreeze [target]  
magenta=[value]  
yellow=[value]  
videofreeze=[target]  
=off  
set cc [target]  
=cc1  
cc=[target]  
=cc2  
=off  
N
N OTE  
Typically, cc1 displays English (U.S.) subtitles, while cc2 displays other regional languages, such  
as French or Spanish, depending on television channel or media setup.  
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Additional VGA source controls  
Your VGA source supports all the general source controls described in General source controls on  
page 72, as well as the commands listed in this section. These settings are unavailable when the  
projector is in Standby mode or when the VGA sources are disconnected.  
N
N OTE  
Some of these commands are invalid with HDMI input and Composite video sources, and will  
return the response “invalidcmd=[command]”.  
These commands inform you of the current VGA source settings.  
Command  
get frequency  
get tracking  
get saturation  
get tint  
Response  
frequency=[current frequency offset setting]  
tracking=[current tracking offset setting]  
saturation=[current saturation setting]  
tint=[current tint setting]  
get sharpness  
sharpness=[current sharpness setting]  
These commands control the appearance of your VGA source. These settings are unavailable when  
the projector is in Standby mode or when the VGA source is disconnected. See Value-based  
command methods on page 70 for setting absolute and adjustment commands.  
Command  
Command target range  
=-5 to =5  
Response  
set frequency [value]  
set tracking [value]  
set saturation [value]  
set tint [value]  
frequency=[value]  
tracking=[value]  
saturation=[value]  
tint=[value]  
=0 to =31  
=0 to =100  
=0 to =100  
set sharpness [value]  
=0 to =31  
sharpness=[value]  
Additional Composite video source controls  
Your Composite video source supports all the general source controls described on the previous page  
as well as the commands listed in this section. These settings are unavailable when the projector is in  
Standby mode or when the Composite video source is disconnected.  
N
N OTE  
Some of these commands are invalid with HDMI input and VGA video sources, and will return the  
response “invalidcmd=[command]”.  
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Remotely managing your system through an RS-232 serial interface  
These commands inform you of the current Composite video source settings.  
Command  
get saturation  
get tint  
Response  
saturation=[current saturation setting]  
tint=[current tint setting]  
get sharpness  
sharpness=[current sharpness setting]  
These commands control the appearance of your Composite video source. See Value-based  
command methods on page 70 for setting absolute and adjustment commands.  
Command  
Command target range  
=0 to =100  
Response  
set saturation [value]  
set tint [value]  
saturation=[value]  
tint=[value]  
=0 to =100  
set sharpness [value]  
=0 to =31  
sharpness=[value]  
Audio controls  
These commands control your projector’s internal audio amplifier, which affects sound passed  
through the projector to your external audio system (not included). Audio output controls aren’t defined  
by the video source. These settings are unavailable when the projector is in Standby mode.  
These commands inform you of the current audio output settings.  
Command  
get volume  
Response  
volume=[current volume setting]  
mute=[current mute setting]  
volumecontrol=[current volume control setting]  
get mute  
get volumecontrol  
These commands control your projector’s audio amplifier settings. See Value-based command  
methods on page 70 for setting absolute and adjustment commands.  
Command  
Command target range  
Response  
set volume [value]  
set mute [target]  
=-20 to =20  
=on  
volume=[value]  
mute=[target]  
=off  
set volumecontrol [target]  
=on  
volumecontrol=[target]  
=off  
Network controls  
These commands control your projector’s network status and settings. These settings are located in  
the OSD, and are available even when the projector is in Standby mode. You must locally set the  
network and VGA out commands to on for the network abilities to work.  
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B
Remotely managing your system through an RS-232 serial interface  
These commands inform you of the current network settings.  
Command  
Response  
get netstatus  
netstatus=connected  
netstatus=disconnected  
netstatus=disabled  
get dhcp  
dhcp=[current DHCP status]  
ipaddr=[current IP address]  
subnetmask=[current subnet mask number]  
gateway=[current network gateway]  
primarydns=[current primary domain server]  
macaddr=[current MAC address]  
get ipaddr  
get subnetmask  
get gateway  
get primarydns  
get macaddr  
These commands control your network settings.  
Command  
Command target range  
Response  
set dhcp [target]  
=on  
dhcp=[current]  
=off  
set ipaddr [target]  
=0.0.0.0 to =255.255.255.255  
=0.0.0.0 to =255.255.255.255  
=0.0.0.0 to =255.255.255.255  
=0.0.0.0 to =255.255.255.255  
ipaddr=[current]  
set subnetmask [target]  
set gateway [target]  
set primarydns [target]  
subnetmask=[current]  
gateway=[current]  
primarydns=[current]  
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B
Remotely managing your system through an RS-232 serial interface  
System controls  
These commands enable you to switch system settings and access system information.  
These commands inform you of the current system settings. These commands are unavailable when  
the projector is in Standby mode.  
Command  
Response  
get autosignal  
get lampreminder  
get highbrightness  
get autopoweroff  
get zoom  
autosignal=[current auto signal detection setting]  
lampreminder=[current lamp reminder setting]  
highbrightness=[current lamp brightness setting]  
autopoweroff=[current auto power off setting]  
zoom=[current zoom setting]  
get projectorid  
get hposition  
projectorid=[current projector ID number]  
hposition=[current horizontal position offset setting]  
vposition=[current vertical position offset setting]  
aspectratio=[current projector aspect ratio]  
projectionmode=[current projection mode]  
startupscreen=[current startup screen setting]  
resolution=[current input resolution]  
get vposition  
get aspectratio  
get projectionmode  
get startupscreen  
get resolution  
get language  
language=[current language setting]  
get groupname  
get projectorname  
get locationinfo  
get contactinfo  
get modelnum  
get videomute  
get serialnum  
groupname=[current projector group name]  
projectorname=[current projector name]  
locationinfo=[current projector location]  
contactinfo=[current support contact information]  
modelnum=[current model number]  
videomute=[current video mute setting]  
serialnum=[serial number]  
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Remotely managing your system through an RS-232 serial interface  
These commands inform you of the current system settings. These commands are available even  
when the projector is in Standby mode.  
Command  
Response  
get lamphrs  
lamphrs=[current lamp hours of operation]  
syshrs=[current projector hours of operation]  
fwverddp=[current projector firmware version]  
fwvernet=[current network firmware version]  
fwvermpu=[current processor firmware version]  
fwverecp=[current ECP firmware version]  
vgaoutnetenable=[current]  
get syshrs  
get fwverddp  
get fwvernet  
get fwvermpu  
get fwverecp  
get vgaoutnetenable  
get signaldetected  
get usb1source  
signaldetected=[true or false]  
usb1source=[Video source associated with the USB 1 connector on  
the ECP]  
get usb2source  
usb2source=[Video source associated with the USB 2 connector on  
the ECP]  
T
TI P  
The get usb1source and get usb2source commands are only applicable to SMART UX60  
projectors running DLP firmware version 1.0.0.4 or later.  
These commands control the current system settings. These commands are unavailable when the  
projector is in Standby mode. See Value-based command methods on page 70 for setting absolute  
and adjustment commands.  
Command  
Command target range  
Response  
set autosignal [target]  
=on  
autosignal=[target]  
=off  
set lampreminder [target]  
set highbrightness [target]  
=on  
lampreminder=[target]  
highbrightness=[target]  
=off  
=on  
=off  
set autopoweroff [value]  
set zoom [value]  
=0 to =240  
=0 to =30  
=0 to =99  
=0 to =100  
=-5 to =5  
=fill  
autopoweroff=[value]  
zoom=[value]  
set projectorid [value]  
set hposition [value]  
set vposition [value]  
set aspectratio [target]  
projectorid=[value]  
hposition=[value]  
vposition=[value]  
aspectratio=[target]  
=match  
=16:9  
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Remotely managing your system through an RS-232 serial interface  
Command  
Command target range  
=front  
Response  
set projectionmode [target]  
projectionmode=[target]  
=ceiling  
=rear  
=rear ceiling  
=smart  
set startupscreen [target]  
set language [target]  
startupscreen=[target]  
language=[target]  
=usercapture  
=preview  
=Chinese (Simplified)  
=Chinese (Traditional)  
=Czech  
=Danish  
=Dutch  
=English  
=Finnish  
=French  
=German  
=Greek  
=Italian  
=Japanese  
=Korean  
=Norwegian  
=Polish  
=Portuguese (Brazil)  
=Portuguese (Portugal)  
=Russian  
=Spanish  
=Swedish  
set groupname [description]  
set projectorname [description]  
set locationinfo [description]  
set contactinfo [description]  
set videomute [target]  
Enter a descriptor no more  
than 12 characters long.  
groupname=[description]  
projectorname=[description]  
locationinfo=[description]  
contactinfo=[description]  
videomute=[target]  
Enter a descriptor no more  
than 12 characters long.  
Enter a descriptor no more  
than 16 characters long.  
Enter a descriptor no more  
than 16 characters long.  
=on  
=off  
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These commands control the current system settings. These commands are available when the  
projector is in Standby mode and when it is on.  
Command  
Command target range  
Response  
set restoredefaults  
set lamphrs [target]  
[none]  
=0  
restoredefaults=done  
lamphrs=0  
set vgaoutnetenable [target] =on  
=off  
vgaoutnetenable=[target]  
set usb1source [target]  
=vga1  
usb1source=[target]  
usb1source=[target]  
=vga2  
=hdmi  
=disabled  
=vga1  
set usb2source [target]  
=vga2  
=hdmi  
=disabled  
T
TI P  
The set usb1source and set usb2source commands are only applicable to SMART UX60  
projectors running DLP firmware version 1.0.0.4 or later.  
N
N OTE  
The Network and VGA Out setting’s features are off by default. Select on to activate these  
features.  
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Appendix C  
Remote control code definitions  
IR signal format: NEC1  
Key  
Repeat  
format  
Vendor code  
Key code  
Byte 3  
14  
Byte 1  
8B  
Byte 2  
CA  
CA  
CA  
CA  
CA  
CA  
CA  
CA  
CA  
CA  
CA  
CA  
CA  
Byte 4  
EB  
ED  
E4  
Input  
F1  
F1  
F1  
F1  
F1  
F1  
F1  
F1  
F1  
F1  
F1  
F1  
F1  
8B  
12  
Power ( )  
Menu  
8B  
1B  
Up ( )  
8B  
40  
BF  
Left ( )  
8B  
42  
BD  
EC  
BC  
BE  
EA  
BB  
BA  
EE  
B9  
Enter (  
)
8B  
13  
Right ( )  
8B  
43  
Down ( )  
Hide  
8B  
41  
8B  
15  
Volume up ( )  
Mode  
8B  
44  
8B  
45  
Mute  
8B  
11  
Volume down ( )  
8B  
46  
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Appendix D  
Hardware environmental  
compliance  
SMART Technologies supports global efforts to ensure that electronic equipment is manufactured,  
sold and disposed of in a safe and environmentally friendly manner.  
Waste Electrical and Electronic Equipment  
regulations (WEEE directive)  
Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment  
sold within the European Union.  
When you dispose of any electrical or electronic equipment, including SMART Technologies  
products, we strongly encourage you to properly recycle the electronic product when it has reached  
the end of its life. If you require further information, please contact your reseller or  
SMART Technologies for information on which recycling agency to contact.  
Restriction of Certain Hazardous Substances  
(RoHS directive)  
This product meets the requirements of the European Union’s Restriction of Certain Hazardous  
Substances (RoHS) directive 2002/95/EC.  
Consequently, this product also complies with other regulations that have arisen in various  
geographical areas, and that reference the European Union’s RoHS directive.  
Batteries  
Batteries are regulated in many countries. Check with your reseller to find out how to recycle used  
batteries.  
There are special regulations that must be met when shipping a product that has a lithium ion battery  
packaged with the product or shipping a lithium ion battery. When returning a SMART Technologies  
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A P P E N D I X  
D
Hardware environmental compliance  
product which contains a lithium ion battery or returning a lithium ion battery, call  
SMART Technologies RMA for information on the special shipping regulations.  
l
l
1.866.518.6791, Option 4 (U.S./Canada)  
1.403.228.5940 (all other countries)  
Packaging  
Many countries have regulations restricting the use of certain heavy metals in product packaging. The  
packaging used by SMART Technologies to ship products complies with applicable packaging laws.  
China’s Electronic Information Products  
regulations  
China regulates products that are classified as EIP (Electronic Information Products).  
SMART Technologies products fall under this classification and meet the requirements for China’s  
EIP regulations.  
For more information, see smarttech.com/compliance.  
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Index  
display modes  
DNS  
3
document cameras  
drywall  
3.5 mm audio connectors  
dust  
DVDs  
A
E
accessories  
included  
e-mail alerts  
optional  
ECP  
aspect ratios  
audio  
about  
lights and status of  
using  
connections for  
controlling volume of  
muting  
EIP regulations  
electrostatic discharge  
emissions  
resolving issues with  
environmental requirements  
eraser  
B
European Union regulations  
batteries  
Blu-ray  
F
C
fans  
flickering  
focus  
cameras  
Chinese regulations  
closed captioning  
composite video connections  
connection diagrams  
ECP  
G
GoWire cable See SMART GoWire cable  
projector  
H
contact person  
HD signal compatibility  
HDMI connections  
D
head space clearance  
DHCP  
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I N D E X  
height  
Help button  
humidity  
N
native video formats  
I
network communication  
image  
O
focusing  
resolving issues with  
input selection  
installation  
options  
original packaging  
choosing a height  
choosing a location  
interactive whiteboard  
about  
P
packaging  
passwords  
pen tray  
about  
indicators and controls of  
maintaining  
replacing an older model  
using  
locking to the interactive whiteboard  
pens  
IP address  
peripheral sources  
pillarboxing  
L
power  
projector  
lamp module  
about  
cleaning  
adjusting settings for  
cleaning  
replacing  
resolving issues with  
languages  
connection diagram for  
displaying the name of  
focusing the image of  
installing  
laptop computers  
connecting  
troubleshooting issues with  
letterboxing  
lights and status of  
locating the serial number on  
remotely managing  
light sources  
lithium ion batteries  
location  
replacing the lamp of  
routing cables from  
Low Power mode  
troubleshooting  
using your remote control with  
video format compatibility for  
M
MAC address  
MAC support  
mounting template  
mute control  
Q
quad VGA support  
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I N D E X  
trap destination address  
troubleshooting  
R
U
RCA connector pod  
RCA jacks  
refresh rates  
USB drives  
See projector  
remote control  
about  
USB receptacles  
UX60 projector  
UXGA support  
code definitions for  
installing the battery  
using the buttons  
RJ45 connector  
RoHS directive  
room control  
V
VGA connections  
VGA support  
RS-232 serial interface  
video  
connections for  
format compatibility for  
volume control  
S
S-video connections  
SB8-CTRL room control adapter  
SD signal compatibility  
W
serial interface  
See RS-232 serial  
warnings  
interface  
water and fluid resistance  
web page management  
WEEE directive  
serial number  
signal loss  
SMART Board interactive See interactive  
whiteboard  
See interactive whiteboard  
whiteboard  
whiteboard  
SMART GoWire cable  
X
SMART Meeting Pro software (on  
SMART GoWire cable)  
XGA support  
Z
SMART UX60 projector  
SMTP  
See projector  
SNMP  
sound  
See audio  
zoom  
startup screen  
subnet mask  
SVGA support  
SXGA support  
T
temperatures, operating and storage  
transportation  
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SMART Technologies  
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