Motorola MA360 User Manual

MA360 Series  
Cordless Phone  
Start Here>  
MA360 Series Cordless Phone  
Quick Reference  
To check your messages from the handset:  
1. Make sure the handset is off.  
2. Press chan. The phone plays a voice menu.  
3. Press the button for the action you want to perform:  
Ñ Erase message.  
\ Review message.  
] Play or stop playing message.  
^ Skip message.  
_ Turn the answering machine on or off.  
} Repeat the voice menu.  
Important Numbers  
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
PRELIMINARY  
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
Welcome  
Congratulations! Experience the freedom of your Motorola  
MA360 Series cordless phone.  
Adjust handset volume  
View caller ID  
Talk: Make or answer  
a call, hang up  
Format number to  
include/omit area  
code or 1+ area code  
Scroll  
Earphone jack  
Mem: Store phone  
number in memory  
Turn ringer on (up)  
Mute or unmute  
microphone,  
delete phone numbers  
Redial last called  
Flash: Use for call  
waiting and 3-way  
calling  
6
lmn  
number  
Chan: Use if you hear  
interference or static  
Place call on hold  
1
For a copy of a large-print version of this  
guide, or for product-related questions,  
please contact:  
1-800-353-2729 U.S.A.  
1-800-461-4575 Canada  
1-888-390-6456 TTY (Text Telephone)  
Congratulations on your purchase of a Motorola  
product!  
Product registration is an important step toward enjoying  
your new Motorola product. Registering helps us facilitate  
warranty service, and permits us to contact you should your  
Motorola product require an update or other service.  
Registration is not required for warranty coverage. To  
register your product on-line, visit:  
2
Please retain your original dated sales receipt for your  
records. For warranty service of your Motorola Personal  
Communications Product, you will need to provide a copy of  
your dated sales receipt to confirm warranty status.  
MOTOROLA, the Stylized M Logo, and all other trademarks  
indicated as such herein are trademarks of Motorola, Inc.  
® Reg. U.S. Pat. & Tm. Off. All other product or service  
names are the property of their respective owners.  
© 2002 Motorola, Inc. All rights reserved.  
Personal Communications Sector  
1500 Gateway Blvd., Boynton Beach, FL 33426-8292  
6881040B55-O  
3
Contents  
Basic Functions: Phone ....... 35  
FCC and Interference  
Information ............................. 6 How to Locate a Lost  
Safety Instructions................ 15 Handset................................ 36  
Getting Started..................... 20 Storing a Number into  
Installing the Belt Clip........... 21 Memory................................ 37  
Battery Safety Instructions ... 22 Storing a Caller ID Number  
Charging the Battery ............ 23 into Memory ......................... 38  
Installing the MA360 Series  
Cordless Phone on a Desk .. 26 Memory................................ 39  
Installing the MA360 Series Storing and Calling  
Dialing a Number from  
Cordless Phone On a Wall... 27 Emergency Numbers ........... 40  
Setting Up the Phone ........... 31  
Contents  
Changing Your Security  
Reviewing and Deleting  
Numbers from Memory ........ 40 Code .....................................46  
Reviewing Caller ID Recording a Voice Memo......46  
Records................................ 41 Checking Messages from  
Dialing a Number from the Handset...........................47  
Caller ID ............................... 41 Checking Messages from  
Deleting Caller ID Records... 42 Another Phone......................48  
Basic Functions: Answering  
Machine................................ 43 Erasing Messages ................49  
Recording an Outgoing Troubleshooting.....................50  
Screening Messages ............49  
Announcement..................... 44 Warranty................................54  
Setting the Day and Time..... 45  
FCC and Interference Information  
This equipment complies with Parts 15 and 68 of the FCC  
rules and the requirements adopted by the Administrative  
Council for Terminal Attachments (ACTA). On the bottom of  
this equipment is a label that contains, among other  
information, a product identifier in the form  
US:AAAEQ##TXXX. You must, upon request, provide this  
number to the telephone company.  
A plug and jack used to connect this equipment to the  
premises wiring and telephone network must comply with  
applicable FCC Part 68 rules and requirements adopted by  
the ACTA. A compliant telephone cord and modular plug is  
provided with this product. It is designed to be connected to  
a compatible modular jack that is also compliant. See  
installation instructions for details.  
6
Notification of the Local Telephone Company  
On the bottom of this equipment is a label indicating,  
among other information, the Ringer Equivalency  
Number for the equipment. You must, upon request,  
provide this information to your telephone company.  
The REN is useful in determining the number of  
devices you may connect to your telephone line and  
still have all of these devices ring when your telephone  
number is called. In most (but not all) areas, the sum of  
the RENs of all devices connected to one line should  
not exceed 5. To be certain of the number of devices,  
you may connect to your line as determined by the  
REN, you should contact your local telephone  
company.  
The REN for this product is part of the product identifier  
that has the format US:AAAEQ##TXXXX. The digits  
7
represented by ## are the REN without a decimal point  
(e.g., 03 is a REN of 0.3).  
Note: This equipment may not be used on coin  
service provided by the telephone company.  
Note: Connection to party line service is subject to  
state tariffs. Contact the state public utility  
commission, public service commission or  
corporation commission for information.  
Note: If your home has specially wired alarm  
equipment connected to the telephone line, ensure  
the installation of this cordless phone does not  
disable your alarm equipment. If you have questions  
about what will disable alarm equipment, consult  
your telephone company or a qualified installer.  
8
Note: Notice must be given to the telephone company  
upon permanent disconnection of your telephone  
from your line.  
Note: The FCC requires that you connect your  
cordless telephone to the nationwide telephone  
network through a modular telephone jack  
(USOC RJ11C/RJ11W or RJ14C/RJ14W).  
Rights of the Telephone Company  
Should your equipment cause trouble on your line  
which may harm the telephone network, the telephone  
company shall, where practicable, notify you that  
temporary discontinuance of service may be required.  
Where prior notice is not practical and the  
circumstances warrant such action, the telephone  
company may temporarily disconnect service  
immediately. In case of such temporary  
9
discontinuance, the telephone company must:  
(1)promptly notify you of such temporary  
discontinuance;  
(2) afford you the opportunity to correct the situation;  
(3)inform you of your right to bring a complaint to the  
Commission pursuant to procedures set forth in  
Subpart E of Part 68, FCC Rules and Regulations.  
The telephone company may make changes in its  
facilities, equipment, operations, or procedures that  
could affect the operation of the equipment. If this  
happens, the telephone company will provide advance  
notice in order for you to make necessary  
modifications to maintain uninterrupted service.  
10  
Interference Information  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference; and  
(2) This device must accept any interference received,  
including interference that may cause undesired operation.  
This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15 of  
the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation.  
This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
11  
interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular  
installation.  
If this equipment does cause harmful interference to radio  
or television reception, which can be determined by turning  
the equipment on and off, the user is encouraged to try to  
correct the interference with one or more of the following  
measures:  
• Reorient or relocate the receiving antenna (that is, the  
antenna for radio or television that is “receiving” the  
interference).  
• Reorient or relocate and increase the separation  
between the telecommunications equipment and the  
receiving antenna.  
12  
• Connect the telecommunications equipment into an  
outlet on a circuit different from that to which the receiving  
antenna is connected.  
If these measures do not eliminate the interference, please  
consult your dealer or an experienced radio/television  
technician for additional suggestions. Also, the Federal  
Communications Commission has prepared a helpful  
booklet, “How to Identify and Resolve Radio/TV  
Interference Problems.This booklet is available from the  
U.S. government Printing Office, Washington, D.C. 20402.  
Please specify stock number 004-000-00345-4 when  
ordering copies.  
13  
The FCC requires this product to be serviced only by  
Motorola or its authorized service agents. Changes or  
modifications not expressly approved by Motorola could  
void not only the user's authority to operate the equipment,  
but also the limited warranty.  
Hearing Aid Compatibility  
This telephone system meets the FCC standards for  
hearing aid compatibility.  
14  
Important Safety Instructions  
Follow these safety precautions when using your cordless  
phone to reduce the risk of fire, electric shock and injury to  
persons or property:  
Reduce risk of fire and shock by  
Keep all slits and openings of the phone unblocked. Do  
not set the phone on a heating register or over a  
radiator. Ensure that proper ventilation is provided at  
the installation site.  
Do not use while wet or while standing in water.  
Do not use this product near water (for example, near  
a bath tub, kitchen sink, or swimming pool).  
Do not allow anything to rest on the power cord. Place  
the power cord so that it will not be walked on.  
15  
Never insert objects of any kind into the product slits as  
that may result in fire or shock.  
Unplug this product from the wall outlet before  
cleaning. Do not use liquid cleaners or aerosol  
cleaners. Use a damp cloth for cleaning.  
Do not disassemble this product. If service or repair  
work is required, contact the Motorola address found  
in the back of this user’s guide.  
Do not overload wall outlets and extension cords.  
Avoid using during an electrical storm. Use a surge  
protector to protect the equipment.  
Do not use this cordless phone to report a gas leak,  
especially if you are in the vicinity of the gas line.  
16  
Unplug this cordless phone immediately from an outlet  
if:  
• The power cord or plug is damaged or frayed.  
• Liquid has been spilled into the product.  
• The product has been exposed to rain or water. Do not  
retrieve the handset or base until after you have unplugged  
the power and phone from the wall. Then retrieve the unit  
by unplugged cords.  
• The product has been dropped or the cabinet has been  
damaged.  
• The product exhibits a distinct change in performance.  
17  
Installation Guidelines  
Read and understand all instructions and save them  
for future reference.  
Follow all warnings and instructions marked on the  
product.  
Do not install this product near a bath tub, sink or  
shower.  
Operate this phone using only the power source that is  
indicated on the marking label. If you are unsure of the  
power supply to your home, consult with your dealer or  
local power company.  
Do not place this product on an unstable cart, stand or  
table. This product may fall, causing serious damage  
to the product.  
18  
Adjust only those controls that are covered by the  
operating instructions. Improper adjustment of other  
controls may result in damage and will often require  
extensive work to restore the product to normal  
operation.  
Clean this product with a soft, damp cloth. Do not use  
chemicals or cleaning agents to clean this phone.  
Use only the power supply that came with this unit.  
Using other power supplies may damage the unit.  
Because cordless phones operate on electricity, you  
should have at least one phone in your home that isn’t  
cordless, in case the power in your home goes out.  
To avoid interference to nearby appliances, do not  
place the base of the cordless phone on or near a TV,  
microwave oven, or VCR.  
19  
Getting Started  
Before you can make or answer calls, you need to install  
and set up your cordless phone. The next few pages walk  
you through the installation and set-up process.  
20  
Installing the Belt Clip  
Insert the tabs of the belt clip into the slots on the handset.  
21  
Battery Safety Instructions  
• Do not burn, disassemble, mutilate, or puncture the battery. The  
battery contains toxic materials that could be released, resulting in  
injury.  
Caution: There is a risk of explosion if you replace the battery with  
an incorrect battery type. Use only the battery that came with your  
phone or an authorized replacement recommended by the  
manufacturer.  
• Keep batteries out of the reach of children.  
• Remove batteries if storing over 30 days.  
• Do not dispose of batteries in fire, which could result in explosion.  
• The rechargeable batteries that power this product must  
bedisposedofproperlyandmayneedtoberecycled.Refer  
to your battery’s label for battery type. Contact your local  
recycling center for proper disposal methods.  
22  
Charging the Battery  
Remove the battery door.  
Plug the battery connector into the receptacle in the  
battery compartment.  
Insert the battery into the battery compartment and  
replace the battery door.  
Slide  
battery  
Red  
Black  
door  
downto  
remove  
23  
Plug the power cord into the back of the phone and into  
an outlet.  
24  
Rest the handset in the base so the charge/in use  
LED lights.  
Charge the battery for at least 12 hours. Do not plug  
the phone into the phone jack until the battery is fully  
charged.  
25  
Installing the MA360 Series Cordless Phone on a Desk  
26  
Installing the MA360 Series Cordless Phone On a Wall  
Remove the twist-tie  
from the phone cord. Do  
not unfold the cord.  
Untuck both ends of the  
cord.  
Hold the folded cord at  
the center and insert it  
into the back of the  
bracket.  
27  
Plug the phone cord into the phone jack on the wall.  
Hang the bracket on the phone wall plate.  
28  
Plug the other end of the phone cord into the jack on  
the back of the base.  
Plug the power cord into a power outlet if it is not  
already plugged in.  
29  
Insert the four tabs on the wall mount into the four slots  
on the back of the base and push down.  
30  
Setting Up the Phone  
Press flash.  
Set the language:  
\ English  
] French  
^ Spanish  
Press flash.  
If you live in an area with 7-digit dialing:  
enter your 3-digit area code and press flash.  
If you live in an area with 10-digit dialing (area  
code + 7-digit telephone number):  
press flash to go to the next prompt (do not enter your  
area code).  
31  
Set the ringer tone:  
\ Ring tone 1  
] Ring tone 2  
^ Musical  
Tip: Each tone plays as you press the number key.  
Press flash.  
Press: \for tone operation or  
]for pulse operation  
Press flash.  
Tip: If you select pulse, you can still use touch tone  
menu systems. To activate touch tone temporarily for  
one call, press Ö.  
32  
At the Set to Default?prompt, press:  
](no) to save the settings you just entered. Your  
settings will be retained after you turn the phone off  
\(yes) to restore the factory default settings.  
Press flash.  
Now that you have set up your phone, read the next section  
of this guide for information on how to use your phone and  
answering machine.  
33  
CAUTION  
The long-term characteristics or the possible physiological  
effects of Radio Frequency (RF) electromagnetic fields have  
not been evaluated by UL.  
If you are concerned with the risk of RF exposure, you may  
want to limit the duration of your calls and position the  
antenna as far away from your body as is practical.  
34  
Basic Functions: Phone  
Adjust handset  
View caller ID records  
volume  
Talk: Make or answer  
a call, hang up  
Format number to  
include/omit area  
code or 1+ area code  
Turn ringer on (up)  
or off (down)  
Scroll  
Earphone jack  
Mute or unmute  
microphone,  
Mem: Store phone  
number in memory  
Flash: Use for call  
waiting and 3-way  
calling  
delete phone numbers  
Redial last called  
number  
6
lmn  
Chan: Use if you hear  
interference or static  
Place call on hold  
35  
How to Locate a Lost Handset  
Press page.  
Follow the sound to locate the lost handset.  
Tip: No need to hurry. The handset will beep for 2 minutes.  
Press page again to stop the beeping.  
Press to page the  
person carrying the  
handset or to locate  
a lost handset.  
Press again to  
cancel the page (or  
press Talk on the  
handset).  
36  
Storing a Number into Memory  
You can store 10 phone numbers into memory with up to  
20 digits each.  
Turn the phone off.  
Press mem.  
Press any number key (Ñthrough É) to select the  
memory location.  
Press mem.  
Enter the name you want to store. Use the letters on  
the keypad to write the name. For example, to create a  
letter “E”, press ^twice.  
Tip: Press \for a space. Also, most keys have a  
punctuation mark as the fourth press.  
Press mem.  
37  
Enter the phone number you want to store, or press  
redial to store the last number you dialed.  
Press mem.  
Tip: To insert a pause in the dial sequence (for example, if  
you have to dial “9” then wait for a dial tone), press  
the # key twice (a “P” appears).  
Storing a Caller ID Number into Memory  
Using òand ú, scroll to the record you want to store.  
Press mem.  
Press any number key (Ñthrough É) to select the  
memory location.  
If there was already a number in that memory location,  
press mem to replace the old number with the new  
number. If the memory location was empty, this step is  
not needed.  
38  
Dialing a Number from Memory  
Press â.  
Press mem.  
Press the number key (Ñthrough É) to select the  
memory location of the phone number you want to call.  
Tip: You can use memory numbers to simplify calling card  
calls and other calls that require multiple strings of  
numbers.  
For example, if you stored your calling card number  
in memory location 1, your calling card password in  
location 2, and the phone number you want to call in  
location 3, you would press the following keys to call  
the number in location 3:  
âmem \mem ]mem ^  
39  
Storing and Calling Emergency Numbers  
When storing an emergency number (such as 911) into  
memory or making a test call to an emergency number  
stored in memory, remain on the line and briefly explain to  
the dispatcher the reason for the call. Only do this, if  
necessary, in off-peak hours such as early morning or late  
evening.  
Reviewing and Deleting Numbers from Memory  
Press mem.  
Using òand ú, scroll to the number you want to  
delete.  
Press mute.  
When DELETE ENTRY?is displayed, press mute to  
delete the entry or to keep the entry.  
40  
Reviewing Caller ID Records  
When you receive a call, the caller ID screen shows one of  
these messages:  
• NEW: You received a new call that has not been reviewed.  
• REPT: You received a call that you have received on caller  
ID before.  
To scroll through caller ID calls, press òor ú.  
Dialing a Number from Caller ID  
Turn the phone off.  
Using òand ú, scroll to the number you want to dial.  
To change from 7-digit dialing to 10-digit dialing or long  
distance format, press the frmt key until the desired  
format is displayed (7, 10, or 11).  
Press â.  
41  
Deleting Caller ID Records  
Using òand ú, scroll to the call you want to delete.  
Press mute.  
When Delete Call ID?is displayed, press mute  
to delete the entry or to keep the entry.  
To delete all caller ID records:  
Using òand ú, scroll a caller ID record.  
Press and hold mute until Delete All?is  
displayed.  
Press mute to delete all caller ID records or to  
keep them.  
42  
Basic Functions: Answering Machine  
Message counter  
Play a message. Stop  
message playback.  
Skip to next  
message  
Review message.  
Adjust volume  
Turn answering  
machine  
Check day  
and time.  
Change day  
of week.  
on or off.  
Record and  
listen to  
announcement  
Change the hour  
Change the  
minutes  
Page a lost  
handset  
Record a voice memo  
Erase a message  
43  
Recording an Outgoing Announcement  
Press and hold annce. The base beeps and the  
display flashes.  
Record the message you want callers to hear.  
Release annce. The message replays.  
To return to the default announcement, briefly press annce.  
As your recorded message plays, press erase to delete it.  
Tip: You can review your announcement by briefly  
pressing annce.  
44  
Setting the Day and Time  
Press and hold day/check. The base announces the  
days of the week.  
Release day/check when you hear the current day.  
The base repeats the day and time.  
Press and hold hour. The base announces the hours  
of the day.  
Release hour when you hear the current hour. The  
base repeats the day and time.  
Press and hold min. The base announces the minutes  
of the hour, first in one-minute increments then quicker  
in five-minute increments.  
Release min when you hear the current minute. The  
base repeats the day and time.  
45  
Changing Your Security Code  
Make sure the phone is off.  
Press chan on the handset.  
Press Öfollowed by the three-digit security code you  
want to enter.  
Press Öagain. The base announces the new code.  
Note: The default security code is 123.  
Recording a Voice Memo  
Press and hold memo. The base beeps.  
While still holding down the memo button, record your  
memo.  
Release memo when you are finished recording. The  
answering machine saves the memo as a message,  
then beeps.  
46  
Checking Messages from the Handset  
Make sure the handset is off.  
Press chan. The phone plays a voice menu.  
Press the button for the action you want to perform:  
ÑErase message.  
\Review message.  
]Play or stop playing message.  
^Skip message.  
_Turn the answering machine on or off.  
}Repeat the voice menu.  
47  
Checking Messages from Another Phone  
Dial the phone number of this phone.  
When you hear the announcement, press the security  
code (the default security code is 123).  
Tip: If you are using pulse dialing, press Öfirst, then  
press the security code.  
If someone uses the phone while you are checking your  
messages from another number, remote answering  
machine functions are canceled.  
48  
Screening Messages  
You can listen to a message while a caller is leaving the  
message on your answering machine.  
While the caller is leaving the message, press chan on  
the handset.  
To interrupt the message and talk to the caller,  
press â.  
Erasing Messages  
To erase a message, press erase while listening to the  
message.  
To erase all messages after you have listened to them,  
press and hold erase for two seconds. The base beeps and  
erases all messages.  
49  
Troubleshooting  
What to do if...  
The phone  
• Check the power and phone  
connections. Is the power cable  
plugged in at both ends? Phone cable?  
• Check the battery. Is it charged? Does  
it fit properly?  
doesn’t work at  
all (no lights,  
no dial tone)  
No dial tone  
• Check the items listed above.  
• Move closer to the base.  
• Verify dial tone using another phone. If  
you have no dial tone on that phone,  
contact your phone company.  
• Disconnect the phone and reconnect it  
at a different phone and power outlet.  
50  
You can’t  
receive calls  
• Check the battery. Is it charged? Does  
it fit properly?  
• Verify that the handset ringer is turned  
on.  
• Move closer to the base.  
• Unplug other phones. You may have too  
many phones on your telephone line to  
allow all of them to ring.  
51  
The signal is  
weak or has  
noise or static  
• Press chan to select a different  
channel.  
• Check the battery and power.  
• Move closer to the base.  
• Move the base to a different power  
outlet (especially if the phone is sharing  
an outlet with an appliance).  
You hear other • Press chan to select a different  
calls on your  
line  
channel.  
• Hang up. Place the handset into the  
base. Wait 30 seconds then try again.  
• Disconnect the base from power and  
phone.  
52  
The battery  
won’t charge  
• Check the base. Is it properly  
connected? Are its contacts clean and  
dry?  
• Check the battery contacts. Make sure  
the battery is connected properly.  
• Is it anold battery? Replace the battery.  
The battery  
loses charge  
faster than  
normal  
• Is it a new battery? A new battery needs  
to be charged at least 12 hours before  
use to maintain normal talk time.  
• Is it anold battery? Replace the battery.  
53  
Motorola Limited Warranty  
for Consumer Products, Accessories, and Software  
Purchased in the United States or Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc. warrants its  
telephones and consumer two-way radios that operate via Family  
Radio Service or General Mobile Radio Service (“Products”),  
Motorola-branded or certified accessories sold for use with these  
Products (“Accessories”) and Motorola software contained on CD-  
Roms or other tangible media and sold for use with these Products  
(“Software”) to be free from defects in materials and workmanship  
under normal consumer usage for the period(s) outlined below. This  
limited warranty is a consumer’s exclusive remedy, and applies as  
follows to new Motorola Products, Accessories and Software  
purchased by consumers in the United States or Canada, which are  
accompanied by this written warranty:  
54  
Products and Accessories as defined above, unless otherwise pro-  
vided for below. Length of coverage: one (1) year from the date of pur-  
chase by the first consumer purchaser of the product unless otherwise  
provided for below.  
Decorative Accessories and Cases. Decorative covers, bezels,  
PhoneWrap™ covers and cases. Length of coverage: limited lifetime  
warranty for the lifetime of ownership by the first consumer purchaser  
of the product.  
Monaural Headsets. Ear buds and boom headsets that transmit  
mono sound through a wired connection. Length of coverage: limited  
lifetime warranty for the lifetime of ownership by the first consumer  
purchaser of the product.  
Consumer Two-Way Radio Accessories. Length of coverage:  
Ninety (90) days from the date of purchase by the first consumer  
purchaser of the product.  
55  
• Products and Accessories that are Repaired or Replaced.  
Length of coverage: The balance of the original warranty or for ninety  
(90) days from the date returned to the consumer, whichever is  
longer.  
Software. Applies only to physical defects in the media that embodies  
the copy of the software (e.g. CD-ROM, or floppy disk). Length of  
coverage: ninety (90) days from the date of purchase.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are excluded from  
coverage.  
Batteries. Only batteries whose fully charged capacity falls below 80%  
of their rated capacity and batteries that leak are covered by this  
limited warranty.  
56  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as  
physical damage (cracks, scratches, etc.) to the surface of the product  
resulting from misuse; (b) contact with liquid, water, rain, extreme  
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for commercial purposes  
or subjecting the Product or Accessory to abnormal usage or  
conditions; or (d) other acts which are not the fault of Motorola, are  
excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or  
damage that result from the use of Non-Motorola branded or certified  
Products, Accessories, Software or other peripheral equipment are  
excluded from coverage.  
Unauthorized Service or Modification. Defects or damages  
resulting from service, testing, adjustment, installation, maintenance,  
57  
alteration, or modification in any way by someone other than Motorola,  
or its authorized service centers, are excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers or  
date tags that have been removed, altered or obliterated; (b) broken  
seals or that show evidence of tampering; (c) mismatched board serial  
numbers; or (d) nonconforming or non-Motorola housings, or parts,  
are excluded from coverage.  
Communication Services. Defects, damages, or the failure of  
Products, Accessories or Software due to any communication service  
or signal you may subscribe to or use with the Products, Accessories  
or Software is excluded from coverage.  
Software Embodied in Physical Media. No warranty is made that the  
software will meet your requirements or will work in combination with  
any hardware or software applications provided by third parties, that  
the operation of the software products will be uninterrupted or error  
free, or that all defects in the software products will be corrected.  
58  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded from the  
internet), is provided “as is” and without warranty.  
Who is Covered  
This warranty extends to the first end-user purchaser, only.  
What will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or Software that does not  
conform to this warranty. We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new Products, Accessories or  
parts. No data, software or applications added to your Product,  
Accessory or Software, including but not limited to personal contacts,  
games and ringer tones, will be reinstalled. To avoid losing such data,  
software and applications please create a back up prior to requesting  
service.  
59  
How to Get Warranty Service or Other Information  
In the USA, call:  
In Canada, call:  
1-800-353-2729  
TTY 1-888-390-6456  
1-800-461-4575  
TTY 1-888-390-6456  
For accessories and software, please call the telephone number  
designated above for the product with which they are used. You will  
receive instructions on how to ship the Products, Accessories or  
Software, at your expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of your receipt, bill of  
sale or other comparable proof of purchase; (b) a written description of  
the problem; (c) the name of your service provider, if applicable; (d) the  
name and location of the installation facility (if applicable) and, most  
importantly; (e) your address and telephone number.  
60  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS  
LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR  
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS  
THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN  
LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT  
SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,  
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR  
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE  
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT  
THESE DAMAGES MAY BE DISCLAIMED BY LAW.  
61  
Some states and jurisdictions do not allow the limitation or  
exclusion of incidental or consequential damages, or limitation  
on the length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights that vary from  
state to state or from one jurisdiction to another.  
Laws in the United States and other countries preserve for Motorola  
certain exclusive rights for copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies of the Motorola  
software. Motorola software may only be copied into, used in, and  
redistributed with, the Products associated with such Motorola  
software. No other use, including without limitation disassembly of  
such Motorola software or exercise of the exclusive rights reserved for  
Motorola, is permitted.  
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motorola.com  
@6881040B55@  
6881040B55-O  

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