Krown Manufacturing 200 User Manual

MODEL: Krown 200

2nd Edition

INTRODUCTION

Welcome to the state-of-the-art Telecommunications Devices for the Deaf

manufactured by the industry pioneer; Krown Manufacturing. For nearly

decades, Krown has provided a full line of TDDs to meet the many

individual needs of the deaf and hearing-impaired. Expert craftsmanship,

superior design, and affordable prices are what Krown Manufacturing

stands for.

Your new Krown 200 is the very latest in Krown technology. The unit is

compact, lightweight, portable and easy to use. This manual is set up so

that you are able to begin using your Krown 200 immediately, while you

take your time and become familiar with its many unique features.

A Quick Reference Guide is included for your convenience. It provides a

summary of the features that your Krown 200 offers. For quick reference,

you may also consult your Krown 200’s built-in Help Menu. If you have

any

questions that this manual does not answer, feel free to call our Customer

Service Department toll-free at (800) 366-9950.

Your Krown 200 comes with:

• Krown 200

• Power Cord with AC Adapter

• Modular Cord

• Instruction Manual

• Warranty Card

KROWN MANUFACTURING

Our Mission is to improve the quality of life for people who are deaf and

hard of hearing by providing excellent telecommunication equipment for

individuals, businesses, and professionals in any place including homes,

work places, and in all public facilities.

Who are we?

We are the world’s largest and leading Deaf-owned manufacturer of

telecommunications devices for the Deaf (TDD). Our headquarters are in

Fort Worth, Texas. (USA)

Krown Manufacturing, Inc. has earned an excellent reputation for

providing consumers, corporations, health care centers, government

offices, hotels, schools, universities and many other organizations with out-

standing value and services.

At Krown, we...

• Sell

• Repair

• Rent/Lease

• Train

• Provide toll-free ordering and a support department

• Include a first rate warranty

Krown Manufacturing will serve you better.

TABLE OF CONTENTS

Introduction ................................................................................................................................1

i. Krown 200 Keyboard .................................................................................................................5

I. Getting Started ...........................................................................................................................8

• To setup your Krown 200

• The Lights and Switches

• Electronic Voice

• Battery Power Information

• TDD Alert & Audible Ringer

• Message Retrieval

II Using Your Krown 200 ............................................................................................................11

• Help Menu

• How to make and answer a TDD call

• Telephone Conversations

• Making an Overseas call

III. Direct Connect Option .............................................................................................................13

• Keyboard Dialing

• Auto (Direct) Dialing

• To Display and Print the Entire Phone Directory

• Tone/Pulse Dialing

• Acoustic/Direct Connect Mode Selection

• Using the Krown 200 Auto-Answer Feature

IV. Emergency Call.........................................................................................................................18

V. Multi-Wide Printing Feature ...................................................................................................19

• Test Message

VI. Using the Optional ASCII Features and FAST TYPE ...........................................................20

• Fast Type

• To Change Mode Settings

• To make your ASCII Call

• To receive an ASCII Call

VII. Select Font Size and Adjust Brightness for your Display ......................................................23

VIII. How to makes a Voice Carry Over (VCO) and Hearing Carry Over (HCO) Call...............24

IX. Using the Clock Calendar ........................................................................................................25

X. Using your Krown 200 with a wireless phone.........................................................................26

XI. Loading and Changing the Paper Roll....................................................................................28

XII. Take Your Krown 200 with you ...............................................................................................29

XIII. Technical Specifications ...........................................................................................................30

XIV. Important Information.............................................................................................................31

• Taking Care of your TDD

• Troubleshooting

XV. Miscellaneous Information.......................................................................................................32

• Commonly Used TDD Abbreviations

• Special TDD/TYY Operator Services

XVI. FCC Required Information .....................................................................................................33

KROWN 200 KEYBOARD

SPECIAL PURPOSE KEYS

KEY

NAME

OPERATION DUTIES

CONTROL

Used with another key to tell the Krown 200 to

perform or set a particular feature. The key must be

pressed first and held while another key is pressed.

CTRL

SHIFT

Controls the typing of an upper case figure shown on the

key (only upper case letters will appear on the display.)

SHIFT

ARROW KEYS

Moves the cursor (pointer) to the left or right, one

character at a time, for reading and changing stored

messages. During conversations, those keys are also

used to generate GA and SK

SPACE BAR

RETURN

Moves the cursor (pointer) one space forward.

SPACE BAR

RETURN

Signals the printer or a TTY to begin a new line on the

paper. Also used to advance the paper.

BACK SPACE

Moves the cursor one space backward.

BACK

SPACE

KEYS USED WITH CONTROL KEY (CONT.)

OPERATION DUTIES

NORMAL PRINT Change printer to normal mode.

KEY

NAME

CTRL

WIDE PRINT

DATE/TIME

Change printer to wide mode.

Stamp date and time into paper

Change real date and time

CTRL

RETURN

CTRL

CHANGE

RETURN

SHIFT

DATE/TIME

DIAL

CTRL

REDIAL (ONLY)

Redial the last number dialed

BACK

SPACE

ASCII/FAST TYPE Starts ASCII mode or changes back to Baudot TDD

mode. Also turns fast type ON and OFF. Also

changes settings for ASCII.

INT’L

(LEFT ARROW)

Used to change the Krown 200 to international (50

Baud) operation. Also moves cursor for

backward scrolling while reading or changing a

message saved in memory.

CTRL

PULSE

Used to select Pulse or Tone dial, when available.

(RIGHT ARROW) Also move cursor for forward scrolling while

reading or changing a message saved in memory.

VOICE ON

Turns electronic voice ON and OFF

CTRL

SPACE BAR

PROG RELAY

RELAY DIAL

Allows you to enter your state’s relay number.

Dials your state’s TTY Relay number. (You must

first program this number.)

CLEAR RELAY

NUMBER

Clears the relay number you have stored.

CTRL

SHIFT

RETRIEVE

MESSAGE

Read message from Answering Machine or conversation.

SHIFT

NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL,

SHIFT keys down first and press the special purpose key at the same time.

KEY USED WITH CONTROL KEY (Found at top, bottom, and right side of keyboard.)

KEY

NAME

OPERATION DUTIES

DIAL*

Allows you to call a phone number typed on the

keyboard or stored in the Directory

SHIFT

DIAL

EMERGENCY

DIAL

Automatically dials 911 and allows you to communicate

with 911 operator.

^CTRL+ ^SHIFT+

SAVE / HANG UP Saves everything typed into memory. Also used to exit -

editing the Memory Banks and to hang up the line

when in Direct Connect.

CTRL

AUTO ANSWER

Turns the Auto Answer feature on and off. Press the

button to disable “Timeout” in auto-answer mode.

VCO CALL

Turns the Voice Carry Over mode on. VCO mode turns

off when you hang up or turn off TDD.

TDD ALERT

HELP MENU

INTERRUPT

Turns TDD alert mode on.

Read help menu

CTRL

Sent interrupt request to the other end.

(in FAST TYPE mode only)

CONDENSED

Change printer to condensed mode.

CTRL

TEXT SIZE

To change text size in 4 different size on one or two

line(s).

TEXT

BRIGHTNESS

To change from 4 different low and 4 different bright-

ness to fit for your eyes.

NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL,

SHIFT keys down first and press the special purchase key at the same time.

KROWN 200

1. Acoustic Coupler

2. AC Power Jack

3. Battery Pack

5. Keyboard

9. Power Switch

10. Printer Switch

11. Thermal Printer

12. Visual Display

6. Paper Cover

7. Phone Light

8. Power Light

4. Dual Phone Jacks

GETTING STARTED

TO SETUP YOUR KROWN 200

Place your Krown 200 near your telephone. The power unit is connected to a regular power outlet and

the Memory Printer is used with your telephone.

• Be sure that the ON/OFF switch on the TDD is OFF.

• Plug small end of adapter cord into small hole at back of TDD.

• Plug AC Adapter/Charger into an electrical wall-outlet.

• Keep both ends plugged in even when machine is not being used for a telephone call.

Plug one end of your modular into the telephone wall jack. Plug the other end into either jack on the

back of your TDD. The second jack can be used to connect your telephone set or signaling device to

the TDD.

THE LIGHTS AND SWITCHES

GETTING STARTED (CONT.)

Phone Light

Power Light

Shows sounds heard on the telephone line.

Show status of power. When the light shows:

STEADY = Power is ON

FLASHING = Low battery power

NO LIGHT = Power is OFF

Power Switch:

Print Switch:

This switch turns the power ON and OFF

This switch turns the printer ON and OFF.

GETTING STARTED (CONT.)

ELECTRONIC VOICE

The electronic voice is a single programmable voice message that is stored in the memory of your

TDD. The message is used for calling hearing people at VOICE/TDD number. The TDD will also

send your state’s voice number, so the caller will know how to contact you. You must first program

this Voice Relay number by using [CTRL]+[K]. The voice message will be repeated until your

TDD conversation begins (when your TDD receives signals from another TDD or you type on

the keyboard).

TO ENTER RELAY VOICE MESSAGE

The Krown 200 gives you one electronic voice message: “Please use TDD or Call through Relay. X

XXX XXX XXXX.” To enter your relay voice and TTY number:

CTRL

TTY RELAY NUM

RETURN

TTY relay number’s stored.

VOICE RELAY NUM

RETURN

Voice relay number stored.

CTRL

To automatically dial the TTY relay number, press.

PLEASE WAIT.

CHECK FOR DIAL TONE

DIALING XXX

CTRL

SHIFT

Clears the relay number you have stored.

To turn the Electronic Voice ON or OFF

• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice on. VOICE ON will appear

on the display screen.

• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice off again. VOICE OFF will

appear on the display.

CTRL

SPACE BAR

SENDING VOICE ANS.

GETTING STARTED (CONT.)

BATTERY POWER INFORMATION

Your Krown 200 is designed to operate from battery or AC (house electricity) power.. The battery is

used for backup memory and for power outages. If you unplug the AC adapter from the machine, the

Ni-Cad battery will operate for approximately 3 hours when fully charged. The battery will

automatically recharge whenever the unit is plugged into the AC charger/adapter and the TDD is

turned OFF. To help the battery last longer, let it run down until the Power Light starts to flash

(BRIGHT -dim- BRIGHT -dim-). This means that the battery is running down and needs recharging.

The light will flash for several minutes. Then the Krown 200 will stop working. When this happens,

you must change over to AC power to continue using your machine until you recharge the battery. It

is suggested that you use the Krown 200 with battery power in a regular cycle. That is, operate the

unit on battery power until it needs recharging. Then recharge the battery by plugging the TDD into

the AC charger/adapter for 12-14 hours. (The unit must be turned OFF in order to recharge.)

TDD ALERT

Each time your Krown 200 is turned on, the TDD Alert feature emits tones automatically without

interfering with any of the TDD functions. This feature is turned off if the electronic voice is

activated instead. These tones are to notify the party you are calling that a TDD call is being received.

The moment another TDD answers, the tones automatically stop. If you do not want the TDD Alert

tones to be sent automatically, press the [CTRL] & [S] keys at the same time.

PRESS:

will be displayed. Press [N] if you do

not want to send the tones, otherwise

press [Y].

CTRL

TDD ALERT ON? Y/N

MESSAGE RETRIEVAL

CTRL

SHIFT

Prints all conversation and auto answer messages.

USING YOUR KROWN 200

HELP MENU

For your convenience, a quick reference Help Menu has been preprogrammed in the Krown 200.

To access the Help Menu:

The Help Menu is displayed

and printed out.

CTRL

HELP MENU

SELECT OPTION 1-8

Simple, easy to follow directions

for placing a call will be

displayed and printed.

PLACING A CALL

To exit the Help Menu:

You may now use your

Krown 200 to make or

answer a call

PLACING A CALL

HOW TO MAKE A TDD CALL BY USING ACOUSTIC CUPS

1. Turn on the Krown 200

The Krown 200 display window will show TDD ON.

2. Place telephone receiver down firmly in the rubber

acoustic cups with telephone cord on the LEFT.

3. If the phone light is on and steady, there is a dial tone.

Dial the telephone number now on your telephone, not

on the Krown 200. If the phone is not steady nor flashing

your phone extension may be in use by someone else.

4. Watch the Phone Light after you dial the number. If the

light shows:

1) SLOW FLASHING = Telephone is Ringing at the number dialed.

2) FAST FLASHING = Line is Busy at the number dialed.

3) IRREGULAR FLASHING = (1) Your call cannot be completed as dialed. Hang up,

check number and try again, or call the TDD Operator for assistance.

(2) The number is voice only. (3) Your call has been answered by the an

answering machine.

5. The incoming messages are printed in upper case (CAPITAL) letters. Outgoing messages

are printed in lower case (small) letters.

USING YOUR KROWN 200 (CONT.)

TELEPHONE CONVERSATIONS

1. When someone answers your TDD call with his/her TDD, the person’s response will end with

GA (Go Ahead). You now type back. Pressing the [GA] key is like saying, “Okay, it’s your

turn to talk now.”

2. When both people are ready to hang up, press the [SK] key (instead of [GA]) or GA to SK.

This means “Stop Keying.” When both have typed SK the conversation is finished. Hang up

the telephone by putting the handset back on the phone. Turn the power switch off.

TO ANSWER A TDD CALL

1. Turn the Power Switch ON.

• The Power Light glows red.

• “KROWN 200” is displayed.

2. Place your telephone handset firmly into the acoustic cups with the cord to the LEFT.

3. Type an answer message.

• Example: “AMY HERE, GA”

4. When both people have finished the conversation, place your telephone handset back on

the phone.

5. Turn your TDD OFF.

MAKING AN OVERSEAS CALL

To place a call outside the United States or Canada, you may need to change the transmission speed

(Baud rate) at which your Memory Printer sends messages. In the United States and Canada, the

standard rate for TDD/TTY transmissions is 45.5 Baud, while the international standard is 50 Baud.

PRESS:

Change between Domestic and

International Baud rate.

CTRL

INT’L SPEED? Y/N

INT’L ON

Yes: go ahead and change

After confirming that you want to change to the International Baud rate, the display will indicate that

the change has been made. You are ready to go ahead and dial your overseas call.

To change back to the domestic TDD/TTY Code after your call, follow the steps below.

Change between International and

Domestic Baud rate.

CTRL

INT’L SPEED? Y/N

INT’L OFF

No: go back to the domestic TDD/

TTY code.

III

DIRECT CONNECT WITH THE KROWN 200

The Direct Connect feature saves

you time and gives you a better

connection. you can use your

Krown 200 without having to

place the telephone handset into

the acoustic cups. It also gives

you the choice of dialing from the

keyboard or from numbers stored

in the Phone Directory (see page

17 for information on storing

numbers in the Directory.)

To connect your Krown 200 to your telephone line, plug one end of your modular telephone cord into

the telephone wall jack. Plug the other end into either jack on the back of your Memory Printer.

After changing to Direct Connect, it is necessary to press the [SPACE BAR] or [SHIFT] + [DIAL] to

connect with the telephone line.

KEYBOARD DIALING

Turn the Power Switch ON.

The Krown 200 will automatically change to and remain in Direct Connect when you have your TDD

plugged into the telephone line.

PRESS:

SHIFT

DIAL

TYPE NUMBER OR A-Z TDD is now ready to dial

If the TDD is not plugged into the phone line, the screen will display:

Check the phone line and press

LINE NOT CONNECTED

NBR OR A-Z 5551234

DIALING...

[SHIFT] + [DIAL] again.

The number is displayed.

TDD is now dialing.

5 5 5 1 2 3 4

RETURN

If you make a mistake dialing, you must press:

CTRL

DISCONNECT Y/N

DISCONNECTED

The phone line is now cleared and

you may begin dialing again.

SHIFT

DIAL

TDD is now ready to redial.

TYPE NUMBER OR A-Z

DIRECT CONNECT WITH THE KROWN 200 (CONT.)

AUTO (DIRECT) DIALING

Turn the Power Switch ON.

Indicates your TDD is ready

to operator.

KROWN - KROWN 200

If in acoustic mode, the Krown 200 will automatically change to and remain in Direct Connect when

you plug your TDD into the phone line.

SHIFT

DIAL

TDD is now ready to dial.

TYPE NUMBER OR A-Z

If the TDD is not plugged into the phone line, the screen will display:

Check phone line and press

[SHIFT] + [DIAL] again.

LINE NOT CONNECTED

TDD is now ready to dial.

TYPE NUMBER OR A-Z

Choose phone number location

M (for example) and dials.

DIALING 5551234

REDIAL

If you want to use the Redial feature, do not turn the TDD off after you dial a number. Use [CTRL] +

[9] to disconnect the telephone line.

Automatically redial the

last number dialed

CTRL

DIAL

CHECKING FOR DIAL TONE

There is another unique feature that the Krown 200 provides. If you intend to use the Krown 200

behind a PBX or a telephone system that will send a second dial tone to your phone after you have

dialed the access code for outbound calling (usually an 8 or a 9), the TDD will detect this secondary

dial tone and dial the rest of the number automatically. This features is activated by using the + sign

between the digits.

This feature may be used in keyboard dialing or memory dialing.

9 + 5 5 5 1 2 3 4

5551234 will be dialed after a short waiting time for a second dial tone.

HANG-UP KEY

CTRL

DISCONNECT (Y/N)?

DISCONNECTED

Note: When in Direct Connect it is possible to make several phone calls without turning the Krown 200 OFF between each call. To

hang-up (disconnect) between calls, press [CTRL] and ]9]. The TDD is then ready for you to make another call.

DIRECT CONNECT WITH THE KROWN 200 (CONT.)

TO DISPLAY AND PRINT THE ENTIRE PHONE DIRECTORY

CTRL

MEM 1-5 OR D(DIR)

Chooses phone directory

PRINT DIR.? Y/N

A-BECKY 915 555 1234

Z-KEVIN 915 444 1447

Chooses printing of phone directory

Phone numbers A through Z

are displayed.

If the printer is turned on, the phone

directory will be printed:

PHONE DIRECTORY

a-BECKY 915 555 1234

b-SAMMY 888 555 1212

c-KELLYLYNN 888 555 4545

y-VINHU 888 555 1111

z-KEVIN 915 555 1970

TONE/PULSE DIALING

Telephone companies offer both pulse and tone dialing. The Krown 200 will use tone dialing unless

you change it. Most tone dialing services will allow you to use rotary (pulse) dialing, but some rotary

services will not allow you to use tone dialing.

To set the Krown 200 for Pulse Dialing:

CTRL

PULSE DIAL? Y/N

PULSE DIAL ON

TONE DIAL ON

Chooses pulse dialing

Chooses tone dialing.

ACOUSTIC/DIRECT CONNECT MODE SELECTION

The Krown 200 will automatically be in the Direct connect mode whenever you have your TDD

plugged into the phone line. Otherwise it is in the acoustic mode and you must place your telephone

handset in the coupler (see page 11).

FOLLOW-ON DIALING

Your Krown 200 may be used to send a credit card number or other set of numbers as may be

required when making credit card calls, calling computerized information systems, shop-at-home

services and so on. To use this feature after you have started your call in Direct Connect.

PRESS:

SHIFT

DIAL

ENTER NUMBER AND CR

DIRECT CONNECT WITH THE KROWN 200 (CONT.)

5 0 4 6 7 5 1 2 3 4 Enter your number from the keyboard, and then press the

[RETURN] key.

RETURN

USING THE KROWN 200 AUTO-ANSWER FEATURE

The Krown 200 has a built-in answering machine to answer your calls when you are away.

To set your Krown 200 to Auto Answer:

1. Connect your Krown 200 to the AC charge/adapter.

• Make sure you have plenty of paper.

• Make sure you have connected your Krown 200 to the telephone line.

2. Turn the Power Switch On.

• “Power-On” message such as “KROWN 200” is displayed. Selects Auto Answer mode.

CTRL

NO. OF RINGS (1-9)?

Select the number of times you want the phone to ring before it is automatically answered by your TDD.

SEND VOICE? Y/N

This allows your TDD to answer with both voice and a TDD message.

The voice message is the one selected with [CTRL]+[K] (see page 9).

Your TDD will not store voice message only TDD messages.

Clears overflow buffer where

CLR MEM 5 NOW? Y/N

incoming messages are stored.

Your TDD Auto Answer is now

AUTO ANSWER ON

ready to answer calls.

If you TDD has the optional ASCII feature (K200A), your TDD will give you the option to answer

calls in ASCII.

PRESS:

ANSWER ASCII? Y/N

Your TDD now automatically

answers ASCII and Baudot calls.

AUTOANSWER ON

AUTOANSWER OFF

Your TDD will only

automatically answer

Baudot calls.

DIRECT CONNECT WITH THE KROWN 200 (CONT.)

Your incoming TDD calls will be answered, printed and stored in Memory Bank 5.

To answer an Incoming Call when the Auto-Answer is ON:

1. Press the [SPACE BAR] several times before or after Auto-Answer message is sent.

• The Auto-Answer is removed.

• The Krown 200 is now “on-line” with caller.

Alerts your caller that you are on

the line.

XXX

H E L L O G A

Type your greeting on the keyboard.

XXX HELLO GA

NOTE: Your Krown 200 will automatically disconnect and return to Auto-Answer after 60 seconds if neither person is

typing. If you need to prevent this from happening.

You will now not be disconnected.

CTRL

NO TIMEOUT

IMPORTANT: To end your call and return to Auto-Answer:

You have now disconnected the phone

line and you are back in Auto-Answer.

CTRL

AUTO ANSWER ON

To turn Auto-Answer OFF:

CTRL

AUTO ANSWER OFF

TO ACTIVATE REMOTE MESSAGE RETRIEVAL AND DELETION

The Remote Message Retrieval feature lets you retrieve your messages while away from home. You

may also delete (erase) these messages after you have read them. Be sure to first store a PIN in

location “0” of the Phone Directory (see page 17).

Set your Krown 200 to Auto-Answer (see previous page).

To retrieve your messages:

1. Dial your number.

• Auto-Answer will answer with your personalized message. The time and date will appear at

the beginning of each message.

2. Type your PIN after the message is finished.

• Make sure your PIN is 5 or more letters in length.

• All of your message will be sent to you.

3. The message:

“RE-ENTER UR PIN TO ERASE MESSAGES”, will be received on your TDD screen.

4. If you wish to ERASE the message that you just received, type your PIN now.

EMERGENCY CALL

The Krown 200 will auto dial 911 and allow a faster connection to the 911 operator.

PRESS:

Auto-dials 911 and sends out a series of TDD tones to let the 911

operator know it is a TDD call.

CTRL

SHIFT

Krown Manufacturing makes no representations that the 911 service will properly

respond to a TDD call.

MULTI-WIDE PRINTING FEATURE

The Multi-Wide printing feature of your Krown 200 allows you to select three sizes of letters and

numbers that are printed on your TDD. These three sizes are:

Normal:

20 characters/line

Condensed: 24 characters/line. These characters are a little smaller

than the Normal-Size characters. They may be used if

you wish to save paper by printing smaller characters.

Wide:

12 characters/line. These characters are very large and

bold and are useful for people who have difficulty

reading the Normal-Size characters.

PRESS:

To select Condensed Print, press and hold the [CTRL] key and press [C].

CTRL

is display.

CONDENSED PRINT

To select Wide Print, press and hold the [CTRL] key and press [W].

CTRL

WIDE PRINT

is displayed.

To select Normal Print, press and hold the [CTRL] key and press [N]

CTRL

is displayed.

NORMAL PRINT

NOTE: When the Krown 200 with the Multi-Wide printing feature prints in ASCII, the print will always be condensed

Print. The TDD will remember the print width that you selected. For example, if you select Condensed Print and then turn

your Memory Printer off, your Krown 200 will be in Condensed Print mode when you turn it on again.

TEST MESSAGE

A test message is built into the Krown 200 to use when testing the printer on the machine.

To test the printer:

The test message is displayed

and printed.

CTRL

THE QUICK BROWN FOX

To end the test message.

CTRL

JUMPS OVER THE LAZY

TEST PATTERN

The Multi-Wide test message

will now print.

CTRL

USING THE OPTIONAL ASCII FEATURE

AND FAST TYPE

FAST TYPE

Your Memory Printer has a feature called a FAST TYPE. With this feature, if you are communicating

with another Krown TDD equipped with FAST TYPE or a different type of TDD with an equivalent

feature, you now have some new capabilities.

You may type as fast as you like - up to about 100 words/minute. You may also interrupt the conver-

sation when the other person is typing to you. To interrupt the other TDD, you may type:

CTRL

appears on your TDD.

*INTERRUPT SENT*

*INTERRUPTED*

appears on the TDD you are

typing to.

To enable FAST TYPE:

BACK

SPACE

appears on your TDD. Type [N]

to disable ASCII.

CTRL

USE ASCII? Y/N

Type [Y] to turn on FAST TYPE.

USE FAST TYPE? Y/N

FAST TYPE ON

FAST TYPE mode is ON.

If you type [N], you will return

to the Baudot 45.5 standard.

BAUDOT (45.5) ON

Note: If you select FAST TYPE ON, your TDD will still automatically communicate with older TDDs or with TDDs that do

not have FAST TYPE in BAUDOT TDD Code (45.5 Baud).

ASCII CODE

The ASCII feature of your Krown 200 allows you to communicate with others who do not have

Baudot TDDs, but instead have a home computer or computer terminal connected to a modem. Of

course, you can also communicate in ASCII with other TDD users who have ASCII TDDs. You may

also use your TDD to communicate with Relay Services.

The Krown 200 with ASCII is setup to automatically communicate in ASCII in the following modes

when you turn on the Krown 200.

• 300 Baud

• Half Duplex

• Answer

If you manually select the ASCII mode by pressing [CTRL] + [BACKSPACE], and you do not change

the modes, (Press [N]) the Krown 200 will be in the following modes:

• 300 Baud

• Half Duplex

• Answer

It can also be changed to the following modes:

• 300 or 110 Baud • Half or Full Duplex• Answer or Originate

USING THE OPTIONAL ASCII FEATURE AND FAST TYPE (CONT.)

When calling a computer service to receive information, your TDD should be setup as follows:

• 300 Baud

• Full Duplex

• Originate

Remember: When using ASCII for TDD-to-TDD, your Krown 200 is preset in the correct modes;

the only change that may be needed would be the selection of ORIGINATE or ANSWER mode,

depending upon who placed the call first.

TO CHANGE MODE SETTINGS

BACK

SPACE

CTRL

USE ASCII? Y/N

CHANGE MODES? Y/N

You will remain in the preset

ASCII mode.

300 BAUD, HALF, ANS

HALF DUPLEX? Y/N

You are going to change the

preset mode.

YES, chooses Half Duplex;

NO, chooses Full Duplex.

300 BAUD? Y/N

ORIGINATE? Y/N

YES, chooses 300 Baud;

NO, chooses Baud mode.

YES, chooses Originate mode;

NO, chooses Answer mode.

110 BAUD, FULL, ANS

After the three selections have been made, the selected modes are displayed.

Example: If the last three questions have been answered with [N], the display will read 110 BAUD,

FULL, ANS.

TO MAKE YOUR ASCII CALL

Placing a call with your Krown 200 ASCII is done the same way as placing a call in Baudot. The only

difference is setting the mode to ASCII.

To make the call acoustically, place the telephone handset in the acoustic cups with the cord to

the LEFT.

PRESS:

To make the call in Direct Connect, connect your TDD as

described on page 18, and make sure you are in ORIGINATE mode.

BACK

SPACE

CTRL

USE ASCII? Y/N

USING THE OPTIONAL ASCII FEATURE AND FAST TYPE (CONT.)

YES; if you want to change modes.

NO; this answer will keep the TDD in the preset modes:

“300 BAUD/HALF/ANS.”

Dial the number from the telephone set if you are using the acoustic cups, or from the keyboard if

Direct Connect is used.

•

The phone light will show you if the phone is ringing or busy.

CARRIER is displayed when the call is complete and connection has been made.

Begin your conversation.

After Your Conversation

1. Placing the telephone handset back on the phone, or press and hold [CTRL] and [9] if in

Direct Connect in order to hang up.

2. Turn your Krown 200 OFF.

• The machine will be set to communicate in Baudot (TDD) when you turn it back ON.

TO RECEIVE AN ASCII CALL

Your Krown 200 with ASCII is set up to automatically receive calls in ASCII with 300 Baud, Half

Duplex and Answer modes. If you have problems receiving an ASCII call, you may have to change

modes. This may be done while receiving a call. See “To Change Mode Settings” on the previous

page. It may be preferable to discuss the modes directly with the caller before making your call in

ASCII.

SELECT FONT SIZE AND ADJUST BRIGHTNESS

FOR YOUR DISPLAY

VII

Krown 200 display has eight different fonts combines with 8 brightness levels that can be set for bet-

ter reading. The TDD will keep the font and brightness setting until you change it.

TO CHANGE FONT SIZE:

Press and hold [CRL]-[M] to select the next font in the following list:

TEXT DISPLAY

CTRL

HELLO

Regular 80 characters x 2 lines

Bold face x 2 lines

TEXT DISPLAY

HELLO GA

TEXT DISPLAY

HELLO GA

Wide face x 2 lines

TEXT DISPLAY

HELLO GA

Extra Wide face x 2 lines

Extra thin face x 1 line

Regular face x 1 line

Bold face x one line

Wide face x 1 line

HELLO GA

The TDD will print out the sign on message to check the font size, continue to press [CTRL]-[M]

until you reach the desired font.

TO CHANGE THE BRIGHTNESS:

Low brightness level may extend the life of your display. It also helps a low vision person to adjust

the intensity. Press and hold [CTRL]-[B] to change the brightness level from low to high. Repeat the

process until you reach the desired intensity for your eyes.

CTRL

HELLO GA

VIII

HOW TO USE VCO AND HCO CALL

If you would like to make a call with Voice Carry Over and wish to receive the Baudot tone back

from the Relay Operator, you could use this feature of the Krown 200. In order to use this feature you

will need the help from the Relay agent. Follow this procedure to make a call:

Plug the external clip microphone to the MIC jack on the right side of the machine.

Clip the microphone to your shirt close with your mouth.

Turn on the TTY machine.

Press [CTRL] and [V] at the same time. Release both keys. The display will read

“VCO ON”

CTRL

VCO IS ON

The Krown 200 is now ready to transfer your voice. Press [SHIFT] and [DIAL] at the

same time or use [CTRL] and [R] to auto dial Relay number.

SHIFT

DIAL

After you see the message “TYPE NUMBER OR A-Z”: type your state relay number.

When the Relay Operator answer the call, you now may type the request to make the

VCO call to the operator. For example, “I WANT TO MAKE A VCO (or HCO) CALL

PLEASE GA”

When the operator is ready to receive voice, he or she will ask you to start voice. From

now on, you can use voice to communicate with the operator and the caller when

receiving Baudot answer on your screen.

To end the VCO call, press and hold [CTRL] and [9] at the same time until you see the

message on the screen, “DISCONNECT (Y/N)?” Type [Y] if you wish to hang up the

call. Type [N] to continue the conversation.

CTRL

HCO

VCO

speaking

typing

Hearing Phone User

Relay Service

speaking

hearing

speaking

typing

NOTE: If you wish to make a HCO call, use the external speaker instead of microphone and type the

message to Relay when listening to the caller’s voice. VCO and HCO are options for your Krown 200.

Please call your Krown Representative to have it installed

USING THE CLOCK CALENDAR

The Clock Calendar prints the time and date for each message that is received.

PRESS:

CTRL

SHIFT

RETURN

To set the clock and calendar:

The current time and date are

displayed and then cleared.

9:31 PM 02/09/03

Followed by:

SET CLOCK? Y/N

HOUR 01-12

Type the correct two-digit hour.

(ex)

[Y] for yes (PM) or

[N] for no (AM)

MIN 00-59

Type the correct

two-digit minute.

PM? Y/N

DAY 01-31

(example)

Type the correct two-digit day.

Type the correct

two-digit month.

MONTH 01-12

YEAR 02-99

Type the correct two-digit year.

Time and date are displayed.

04:24 PM 03/03/03

RETURN

Time and date are printed if

printer is ON.

To display/print the time and date:

CTRL

RETURN

Time and date are displayed.

04:24 PM 03/03/03

Time and date are printed if

printer is ON.

RETURN

USING YOUR KROWN 200 WITH A

WIRELESS PHONE

If you order your Krown 200 with wireless option, use the supplied cable to connect your TDD direct

to a select digital cell phone, or a cordless phone with 2.5mm headset jack. When purchasing a cell

phone and service for your Krown 200, make sure you get a TDD compatible unit or look for the

TDD-cell phone symbol.

MAKING A CELLULAR CALL WITH YOUR KROWN 200

Always charge the TDD and your cell phone in full before use. Make sure you get a strong signal

from your provider and your TDD is off. Setup your cell phone to work in TDD mode.

1. Connect the cable from the cell phone to the TDD

2. Turn on your TDD

3. Select TDD mode on your cell phone (refers to your cell

phone manual for more detail).

4. Dial the number you are calling on the cell phone.

5. If the other party’s TDD picks up, the Krown 200 will

display text and the conversation has been started.

ANSWERING A CELLULAR CALL

Make sure to turn the Ringer of your cell phone to vibrate mode. If your battery doesn’t support this

mode, you may need to order a vibrating battery from your cell phone provider.

1. If the cell phone vibrates, you have an incoming call, connect your TDD using the

cable that come with your TDD to the cell phone.

2. Answer the call on your cell phone (usually you press “talk” or “send” button on your cell

phone. Refer to your instruction book for how to answer a call for your phone.)

3. Turn on your TDD and type your greeting message.

When you are ready to hang up, turn off the TDD and press the button to hang up the call on your

cell phone.

NOTE: Connecting your TDD to a wireless phone is an option. Please call your Krown’s representative to have it

installed. Cellular is not included.

USING YOUR KROWN 200 WITH WIRELESS PHONE (CONT.)

USING YOUR KROWN 200 WITH A CORDLESS PHONE

You can connect your TDD to a cordless phone with a 2.5mm headset jack, and enjoy the

freedom of making a call around the house. Charge the cordless phone and TDD at night to get them

ready to use next day.

Making a cordless phone call with your TDD.

1. Connect the TDD to the cordless phone using the

2.5mm audible cable.

2. Turn on your TDD

3. Press ON or TALK button on your cordless phone and

watch “Phone” light on your TDD to

make sure you get a dial tone.

4. Dial number on your cordless phone.

5. If the other TDD or Relay agent picks up your call, your

TDD will display text message and the

communication link has begun.

TROUBLESHOOTING FOR TDD-WIRELESS CALL

There are many new technology that has been used to establish the wireless communication link

between you and the other TDD users, you will get some problems sometimes by many causes.

Garbled Text:

It may be caused by lost, damaged or late signals sending through the air to the

receiver. It happens with any wireless call, even non-TDD calls, and mainly caused

by nature. Move your TDD and wireless phone to where you can receive a strong

and contact signal. If you use a cordless phone refer to your owner’s manual to

know how to switch channel or move closer to the base to strengthen the signal.

Always check to make sure you have a good connection from the cable to the TDD

and the wireless phone.

“Drop Call”:

Feedback:

This happens sometimes when you are moving between 2 call towers or in valleys,

hills, and tunnels. Try to redial when you have a stronger signal from your

cell phone.

If you see your “Phone” light on your TDD on constantly, your TDD is getting

feedback. You may reduce the volume of your cell phone or cordless phone down

until the red light turns off and then increase it for better receiving.

LOADING AND CHANGING THE PAPER

Before you put in a new roll of paper, look at the way the paper is in the machine now. Notice that the

paper comes off the BOTTOM of the roll and up behind the print head.

To load more paper:

1. Remove the paper cover by pushing it toward the rear of

the unit and lifting up. See Figure 1. Be sure to remove

and save the paper roll spindle that is inside the paper

roll you are removing; you will need it later. To remove

the paper remaining in the printer, press the [RETURN]

key several times until the paper comes out at the top of

Figure 1

the printer.

2. Cut paper, at least 2 / ”, at the end of the new roll into a point

or “V” shape:

Figure 2

Figure 3

Figure 4

Place the paper roll spindle that you removed in Step 1 into the hole

in the center of the paper roll.

3. Insert the new paper roll by feeding the paper into the well.

Be sure that paper feeds from the BOTTOM of the roll.

See Figure 3.

4. Using the [RETURN] key, feed the paper until it comes up

behind the print head. Continue feeding until the paper comes

up through the paper cutting window, as shown in Figure 4.

5. Place the roll of paper in the paper well and replace the plastic

cover on the machine.

Please Note:

•

The Krown 200 does not use any ink or ribbon. Instead it uses special paper that prints using heat.

This paper is called “thermal printing paper.” You Krown 200 will not work with any other kind of paper.

•

To insure that you receive the highest quality thermal printing paper, order from your local Krown distributor.

Your Krown 200 has the Multi-Wide Printing feature. Use only 2 / ” paper. Please specify “Type MW” paper

when ordering.

XII

TAKE YOUR KROWN 200 WITH YOU

The Krown 200 can operate from battery power, making your unit completely portable. To use battery

power, unplug the AC charger/adapter from the unit.

When the batteries are fully charged, the Krown 200 will

operate for about 2 hours. The batteries will automatically

recharge whenever the unit is plugged into the AC

charger/adapter and the unit is turned OFF.

If you are using your Krown 200 on battery power and the

red Power Light starts to flash on and off (BRIGHT - dim -

BRIGHT - dim), this shows that the battery needs

recharging. The light will flash for several minutes. Then the

Memory Printer will stop working. When this happens, you

must change over to AC power (house electricity) to continue

using your machine until you recharge the battery.

It is suggested that you exercise the battery in your Krown

200 at least once a month. That is, operate the unit on

battery power until it needs recharging. Then recharge the

battery by plugging in the AC charger/adapter for 12 to 14

hours. (The unit must be turned OFF in order to recharge.)

Repeat this cycle at least once a month. When used regularly

in this cycle, the battery should last for about three years.

The replaceable, sealed battery pack is a single unit that

contains the battery, connector and cover. This unit is located

on the underside of the Krown 200 at the back of the unit.

Replacement battery packs are available from Krown

Manufacturing or your local Krown distributor.

To replace the battery pack, depress the thumb notch in the

center of the cover and slide the unit to the back of the TDD.

Carefully unplug the connector. Replace with a new battery

pack unit.

XIII

TECHNICAL SPECIFICATIONS

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-key, 4-row keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 function keys

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics 280 x 16 pixel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Blue/green vacuum fluorescent

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20/24/12 column multi-wide thermal printer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer speed: 2 lines per second

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receive characters printed in ALL CAPITAL LETTERS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transmit characters printed in lowercase letters

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 / ” wide paper

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Baudot code, 45.5 Baud

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 start bit, 5 data bits, 1.5 stops bits

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . International (50 Baud) speed selectable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acoustically coupled to round and rectangular handset

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32,768 (32K) character memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 separate message areas

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stores all conversations

Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC charger/adapter: Model 48DT-7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UL listed

Battery. . . . . . . . . . . . . . . . . . . . . . . . . Customer replaceable Ni-Cad rechargeable battery pack

Physical Dimensions . . . . . . . . . . . Size: W 9 / ” (24.2mm), L 12 / ” (32.5mm), H 2 / ” (7mm)

Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.92 lb.

XIV

IMPORTANT INFORMATION

TAKING CARE OF YOUR TDD

•

CAUTION: The adapters are NOT interchangeable. You MUST use the adapter that comes with

your TDD.

•

Be sure to turn your machine OFF when not in use.

Keep your machine away from extreme temperatures - HOT or COLD.

Avoid dropping or shaking the unit. Electronic devices are very fragile.

Keep the unit as dust-free as possible. (Dust covers are available from Krown Manufacturing.)

NEVER run the printer without paper.

NEVER pull the paper out without pressing the [RETURN] key.

When traveling by air, carry your Krown 200 as hand luggage. At the security check, DO

NOT allow your TDD to go through X-ray. Ask for visual inspection. DO NOT CHECK IT

AS BAGGAGE.

TROUBLESHOOTING

Sometimes nothing happens when my TDD is turned ON. Any suggestions?

Be sure the telephone cord is to your LEFT. Check the AC adapter/charger to make sure it is

properly connected to the Memory Printer.

Why won’t my printer print?

Your paper may be install wrong. See page 28 for information on loading paper.

To test the printer, press and hold down the [CTRL] and [Q] keys at the

same time. A test message prints: “THE QUICK BROWN FOX JUMPS

OVER THE LAZY DOG 1234567890.”

CTRL

To end the test, again press and hold the [CTRL] and [9] keys at the

same time.

MISCELLANEOUS INFORMATION

COMMONLY USED TDD ABBREVIATIONS

Users of TDDs often abbreviate commonly used words or expressions to save time. The following

abbreviations are a sampling of those most frequently used. It is common to omit punctuation.

ANS. . . . . . . . . . . Answer R . . . . . . . . . . . . . . . . Are

CUD. . . . . . . . . . . . Could REC . . . . . . . . . . Receive

GA . . . . . . . . . . Go Ahead SK . . . . . . . . Stop Keying

LTR . . . . . . . . . . . . Letter THRU. . . . . . . . . Through

MSG. . . . . . . . . . Message THX . . . . . . . . Thank You

MIN . . . . . . . . . . . Minute U. . . . . . . . . . . . . . . . You

NITE. . . . . . . . . . . . Night UR . . . . . . . . . . . . . . Your

PLS . . . . . . . . . . . . Please WUD . . . . . . . . . . . Would

QQ. . . . . . . . . . . Question XOX . . . . . Hugs & Kisses

SPECIAL TTY/TDD OPERATOR SERVICES (800) 833-3232

This special toll free TDD operator number can help you with

• Directory Assistance calls

• Credit card calls

• Collect calls

• Third party telephone calls

• Person to person calls

• Calls from a hotel or motel

• Calls from a coin phone (for collect, third party or credit card calls)

The TDD operator can also:

• Reach a number you have a problem getting

• Arrange credit on any misdialed numbers

• Report any problem with your telephone

• Check to see if a TDD is available at the number being dialed

• Tell you what a voice recording says if the number you dialed has an answering machine.

Ask your telephone company for the booklet that tells you how to use TDD/TTY operator services.

XVI

FCC REQUIRED INFORMATION

Your Krown 200 has been granted a registration number by the Federal Communications Commission

under Part 68 Rules ad Regulations for direct connection to the telephone lines. The FCC requires that

you be advised of the requirements involved with owning a telecommunications device.

1. Connect your Krown 200 to the nationwide telephone network through a telephone company-pro-

vided registered jack.

You Krown 200 cannot be plugged into a party line or directly connected to coin telephone

service: you must use the acoustic coupler in these instances.

2. Before connecting your Krown 200, the FCC requires that you notify your local phone

company Business Office. Call or write your TDD operator. The phone number and address is in the

front of your phone book.

Your phone company will want to know:

• Your phone number

• Product name: Krown 200

• FCC registration number: B0487D-71481-DT-E

• Ringer equivalence: 0.4A 0.7B

• Jack RJII RJI3

The FCC requires that you notify your local telephone company when you move your

phone permanently.

3. Repair may be made only by Krown Manufacturing or authorized Krown service agencies. This

applies at any time during or after warranty. If any such unauthorized repair is performed,

registration, connection to the telephone lines and the remainder of warranty period all become null

and void.

4. If your Krown 200 causes harm to the telephone network, the telephone company may

temporarily discontinue your service. If possible, they will notify you in advance. But if advanced

notice is not practical, you will be notified as soon as possible. You will be given the opportunity to

correct the situation, and you will be informed of your right to file a complaint with the FCC.

5. Your telephone company may make changes in its facilities, equipment, operations or procedures

that could affect the proper functioning of your Krown 200. If changes occur, you will be notified in

advance to give you an opportunity to maintain uninterrupted service.

Krown Manufacturing, Inc

3408 Indale Road

Fort Worth, Texas 76116

NOTE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3408 Indale Rd., Fort Worth, TX 76116

Voice: (817) 738-2485, TTY: (817) 738-8993

TTY/TDD: (817) 738-8993

Fax: (817) 738-1970, E-mail: [email protected]

ORDERS: 1-(800)-366-9950

www.KrownMfg.com

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