Hotpoint GE740TCX User Manual

Instructions for Installation and Use  
Gas Hob  
Models GD74, GD74 CH,GD64, GF740, GE740TCX  
To the Installer  
Before installation fill in the product details on the back cover of this book.  
The information can be found on the rating plate.  
To the User  
You must read the instructions prior to installing and using the appliance and  
then retain them for future reference.  
Introduction  
Your new hob is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has been  
installed in accordance with the installation instructions detailed in this booklet.  
To help make best use of your cooking equipment, please read this booklet carefully.  
The hob is designed specifically for domestic use and responsibility will not be accepted for use in any other installation.  
* The guarantee is subject to the provisions that the appliance:  
(a) Has been used solely in accordance with this booklet.  
(b) Has been properly connected to a suitable supply voltage as stated on the rating plate, attached to the  
appliance.  
(c) Has not been subjected to misuse or accident or been modified or repaired by any person other than the  
manufacturers authorised employee or agent.  
(d) Has been correctly installed.  
This appliance conforms with the following European Economic Community directives:  
-
-
-
-
73/23/EEC of 19/02/73 (Low Voltage) and subsequent modifications;  
89/336/EEC of 03/05/89 (Electromagnetic Compatibility) and subsequent modifications;  
90/396/EEC of 29/06/90 (Gas) and subsequent modifications;  
93/68/EEC of 22/07/93 and subsequent modifications.  
3
For Your Safety  
When used properly your appliance is completely safe but as with any electrical product there are certain  
precautions that must be observed.  
PLEASE READ THE BELOW PRECAUTIONS BEFORE USING YOUR APPLIANCE.  
To maintain the efficiency and safety of this appliance, we recommend you do the following:  
- only call the Service Centres authorised by the manufacturer.  
- always use genuine spare parts.  
ALWAYS:  
NEVER:  
- make sure you remove all packaging and dispose of safely. - attempt to install or repair the appliance without the  
- check the soundness of the appliance after it has been assistance of qualified personnel.  
unpacked.  
- store items above the appliance that children may attempt  
- make sure you understand the controls before using the to reach.  
appliance.  
- heat up unopened food containers, as pressure can build  
up causing the container to burst.  
- keep children away from the appliance during use.  
- take care to avoid heat/steam burns when operating the - use the appliance to heat up anything other than food.  
controls. - use the appliance as a room heater.  
- make sure the controls are turned off when you have finished - dry any items on the hob.  
cooking and when not in use.  
- install the appliance next to curtains or other soft furnishings.  
- take care to avoid heat/steam burns when operating the - allow children to play with or tamper with the controls.  
controls.  
-leave children unsupervised where cooking appliances are  
- disconnect from the power supply, and allow to cool, before installed as all the cooking surfaces get hot during and after  
cleaning or performing maintenance.  
use.  
- refer servicing to a qualified appliance service engineer.  
- store chemicals, foodstuffs or pressurised containers in or  
- keep the hob clean as a build up of grease or fat from on the appliance, or in cabinets immediately above or next  
cooking can cause a fire. to the appliance.  
- follow the basic principles of food handling and hygiene to - use flammable or plastic items on or near the hob.  
prevent the possibility of bacterial growth. - use adapters, multiple sockets and/or extension leads.  
- dry food thoroughly before frying and lower it slowly into the - fill a deep fat frying pan more than 1/3 full of oil, or use a lid.  
hot oil or fat. Frozen food in particular, will cause frothing and DO NOT LEAVE UNATTENDED WHILE COOKING.  
spitting if added too quickly.  
- keep outside of pans clean and free from streaks of oil or only lowers the temperature or the oil or fat too much, resulting  
fat. in greasy food.  
- fry too much food at a time, especially frozen food. This  
- place pans centrally over the burner making sure handles - pull on the appliance or the supply able to unplug it from  
are kept away from the edge of the hob and cannot be the electrical outlet.  
heated by other burners/pans.  
- keep any ventilation slots clear of obstructions.  
- allow power cables of other appliances to come into contact.  
- with hot parts of this appliance.  
- expose the appliance to atmospheric agents, such as  
rain or sunlight.  
- operate the appliance with wet hands.  
- allow anyone to sit or stand on any part of the appliance.  
- use misshapen pans which may be unstable.  
- use round base woks directly on the pan supports.  
- use fish kettles or large preserving pans across two burners.  
- operate the appliance with wet parts of the body.  
- operate the appliance when barefoot.  
SAFETY ADVICE  
IMPORTANT - As with any cooking appliance there could be some fire risk attached to the heating of oil, particularly for  
deep fat frying. Cooking utensils containing oil must not be left unattended (eg. to answer the telephone) on or in close  
proximity to the cooking areas.  
IN THE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:  
1. Turn off the burners.  
2. Cover the pan with a fire blanket or damp cloth, this will smother the flames and extinguish the fire.  
3. Leave the pan to cool for at least 60 minutes before moving it. Injuries are often caused by picking up a hot pan and  
rushing outside with it.  
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of the extinguisher is likely to tip the pan  
over. Never use water to extinguish oil or fat fires.  
4
Know your Hob  
Model GD74, GD74 CH  
A
TC  
F
RR  
B
S
C
D
Model GF740, GE740TCX  
Model GD64  
S
A
S
A
RR  
S
B
R
S
B
C
C
B. Pan Support for Cookware  
C. Control Knobs for Gas Burners  
D. Ignitor for Gas Burners  
F. Flame Failure Device - Activates if the flame accidentally  
goes out (spills, drafts, etc.), interrupting the delivery of  
gas to the burner.  
A.  
R
S.  
Auxilliary Burner  
Rapid Burner  
Semi Rapid Burner  
RR. Reduced Rapid Burner  
TC. Triple Crown Burner (Wok Burner)  
How To Use Your Hob  
The position of the corresponding gas burner is indicated on  
each control knob.  
To light a burner, simply press the corresponding knob all  
the way in and then turn it in the counter-clockwise direction  
to the "High" setting, keeping it pressed in until the burner  
lights.  
The burners differ in size and power. Choose the most  
appropriate one for the diameter of the cookware being used.  
The burner can be regulated with the corresonding control  
knob by using one of the following settings:  
• Off  
Caution: If the burner accidently goes out, turn off the gas  
with the control knob and try to light it again after waiting at  
least 1 minute.  
These models are fitted with a safety device (F), the  
knob must be pressed in for about 6 seconds until the device  
that keeps the flame lighted warms up.  
High  
Low  
To turn off a burner, turn the knob in the clockwise direction  
until it stops (it should be on the “•” setting).  
5
Practical Advice  
Practical Advise on Using the Burners  
For best performance, follow these general guidelines:  
Burner  
Cookware Diameter  
(cm)  
Use the appropriate cookware for each burner (see  
table) in order to prevent the flame from reaching the  
sides of the pot or pan;  
Alwasy use cookware with a flat bottom and keep the  
lid on;  
Rapid (R)  
24 - 26  
22 - 24  
16 - 20  
10 - 14  
Reduced Rapid (RR)  
Semi-Rapid (S)  
Auxilliary (A)  
Triple Crown (TC)  
24 - 26  
When the contents come to a boil, turn the knob to  
"Low".  
To identify the type of burner, refer to the 'Burner and Nozzle  
Specifications' section.  
Care and Cleaning  
Before cleaning or performing maintenance on your hob,  
disconnect it from the power supply.  
To extend the life of the hob, it should be cleaned  
carefully and thoroughly on a frequent basis, keeping in  
mind the following:  
Greasing the Gas Valves  
Over time, the gas valves may stick or become difficult to  
turn. If this is the case, the must be cleaned on the inside  
and the regreased.  
N.B.: This procedure must be performed by a technician  
authorized by the manufacturer.  
The enamelled parts must be washed with warm water  
without using abrasive powders or corrosive substances  
which could ruin them.  
The removable parts of the burners should be washed  
frequently with warm water and soap, making sure to  
remove caked-on substances.  
On hobs with automatic ignition, the end of the electronic  
ignition device must be cleaned carefully and frequently,  
making sure that the gas holes are not clogged.  
The top must be cleaned with glass cleaning products.  
Avoid using abrasive products and abrasive sponges  
that could scratch the glass.  
The glass surfaces should be cleaned regularly with a  
solution of warm water and a non-abrasive detergent.  
First, remove all food build up or grease with a cleaning  
scraper (Fig.A).  
Fig. A  
diffuser,  
Do not place anything, e.g.
asbestos mat, between pan and pan  
support as serious damage to the  
appliance may result.  
Stainless steel can be stained if it remains in contact  
with highly calcareous water or aggressive detergents  
(containing phosphorous) for an extended period of time.  
It is recommended that these parts be rinsed thoroughly  
with water and then dried well. It is also a good idea to  
clean up any spills.  
Do not remove the pan support and  
enclose the burner with a work stand as  
this will concentrate and deflect the heat  
onto the hotplate.  
Clean the cooking surface when it is still warm with a  
suitable cleaning product, rub with a clean damp cloth  
and dry. Sugar or foods with a high sugar content that  
have melted onto the surface must be removed  
immediately with a scraper while the surfacr is still hot. DO  
NOT use abrasive sponges or cleaning products under  
any circumstances. This holds true for chemically  
Do not use large pots or heavy weights  
which can bend the pan support or  
deflect the flame onto the hotplate.  
aggressive cleaners, like oven sprays and stain removers.  
6
Troubleshooting  
Before calling service for assistance, check through the  
If the burner does not remain on when set to "Low".  
following list, there may be nothing wrong.  
Check to make sure that:  
First of all, check to see that there are no interruptions in the  
gas and electrical supplies, and, in particular, that the gas  
valves for the mains are open.  
The gas holes are not clogged.  
There are no draughts near the cooking surface.  
The minimum has been adjusted correctly (see Installation  
section, "Minimum Regulation").  
If the burner does not light or the flame is not uniform  
around the burner.  
If the cookware is not stable.  
Check to make sure that:  
Check to make sure that:  
The gas holes on the burner are not clogged.  
All of the movable parts that make up the burner are  
mounted correctly.  
The bottom of the cookware is perfectly flat.  
The cookware is centered correctly on the burner .  
The support grids have not been inverted.  
There are no draughts around the cooking surface.  
If, despite all of these checks, the hob does not function  
properly and problem persists, call Hotpoint Service (see  
KEY CONTACTS, back page), informing them of:  
- The type of problem.  
- The abbreviation used to identify the model (Mod. ...) as  
indicated on the warranty.  
If the flame does not stay lit on a model with the  
Flame Failure device.  
Check to make sure that:  
You press the knob all the way in.  
You keep the knob pressed in long enough to activate  
the flame failure device.  
The gas holes are not clogged in the area corresponding  
to the flame failure device.  
IMPORTANT:  
Never call upon technicians not authorized by the  
manufacturer, and refuse to accept spare parts that are not  
original.  
7
Installation  
Thefollowinginstructionsareintendedfortheinstallersothatthe  
d) Liquidifiedpetroleumgasesareheavierthanairand,asaresult,  
settle downwards. Rooms in which LPG tanks are installed  
mustbefittedwithventilationopeningstotheoutsideinorderto  
allowthegastoescapeintheeventofaleak. Therefore, LPG  
tanks, whether empty or partially full, must not be installed or  
storedinroomsorspacesbelowgroundlevel(cellars,ect.).Itis  
alsoagoodideatokeeponlythetankcurrentlybeingusedin  
theroom,makingsurethatitisnotnearsourcesofheat(ovens,  
fireplaces,stoves,etc.)thatcouldraisetheinternaltemperature  
of the tank above 50°C.  
installationandmaintenanceproceduresmaybefollowedinthe  
most professional and expert manner possible. Important:  
Disconnect the appliance from the electrical supply before  
performinganymaintenanceorrepair.  
PositioningtheHob  
Important: this unit may be installed and used only in  
permanently ventilated rooms in accordance with British  
Standard Codes Of Practice:B.S. 6172 / B.S. 5440, Par. 2 and  
B.S.6891 Current Editions.The following requirements must be  
observed:  
InstallationofBuilt-inHobs  
The gas hob is equipped with type X degree protection against  
overheating. Therefore, the appliance can be installed next to  
cabinets,providedtheheightofthecabinetdoesnotexceedthatof  
thehob. Forproperinstallationofthehob, thefollowingguidlines  
mustbefollowed:  
a) Theroommustbefittedwithaventilationsystemwhichvents  
smokeandgasesfromcombustiontotheoutside.Thismust  
be done by means of a hood or electric ventilator that turns  
onautomaticallyeachtimethehobisoperated.  
a) Ifthecabinet(s)locatednexttothehobarehigherthanthehob  
itself, thecabinet(s)mustbeinstalledatleast110mmfromthe  
hobedge.  
b) Hoods must be installed in accordance with the instructions  
containedintheinstallationmanualforthehoodsthemselves,  
andnolessthan650mmfromthehob.  
c) In the case of the 600 mm cooker hoods, besides following  
the recommendations in point b), the cabinets should be  
positioned next to the hood at a height of at least 540 mm  
from the top since this will make it possible to install the lid  
and move it correctly.The cabinet should always be installed  
at a height from the top which allows easy use of pots and  
pans on the cooker.  
d) Shouldthehobbeinstalleddirectlyunderacupboard,thelatter  
shouldbeatleast700mm(millimetres)fromthetop,asshown  
inFigureC.  
In a chimney stack or branched flue.  
(exclusively for cooking appliances)  
Directly to the Outside  
b) Theroommusthaveanairflowtoallowforpropercombustion.  
3
Thismustbe2m ³/hperkWofinstalledpower.Theairflowcan  
HOOD  
Fig. C  
becreatedusinganenclosedventwithaninnercrosssection  
ofatleast100cm²whichmustnotbeabletobeblocked. Ithe  
appliancedoesnothaveaflamefailuredevice, theventmust  
Min. 600mm.  
3
haveaninternalcrosssectionof200cm ³(Fig.A). Alternatively  
theroominwhichthehobissituatedcanbeventedindirectly  
through ventilation ducts as specified above, as long as the  
adjacentroomisnotasharedarea, abedroomorpresentany  
riskoffire(Fig.B).  
Detail A  
Adjacent  
Room  
Room to be  
Vented  
e) Thedimensionsofthecutoutfortheappliancemustbethose  
indicatedinthefigureD.Clampsareprovidedtofastenthehob  
tocountersmeasuringfrom20to40mminthickness.Tofasten  
the hob securely, it is recommended that all the clamps be  
used.  
Fig. D  
A
555 mm.  
Examples of ventilation holes  
for comburant air.  
Enlarging the ventilation slot  
between window and floor.  
Fig.A  
Fig.B  
c) Intensiveandprolongeduseoftheappliancemaynecessitate  
supplementalventilation, e.g. openingawindoworincreasing  
thepoweroftheairintakesystem(ifpresent).  
8
Installation  
Before fastening the hob in place, position the seal  
(supplied) along the perimeter of the worktop, as shown  
in the figure.  
When installing the hob above a built-in oven without forced  
ventilation,ensurethatthereareairinletsandoutletsforventilating  
theinteriorofthecabinetadequately.  
Clamps are provided to fasten the hob to counters  
measuring from 20 to 40 mm in thickness. To fasten the  
hob securely, it is recommended that all the clamps be  
used.  
Gas Connection for the Hob  
Thehobshouldbeconnectedtothegassupplybyanauthorized  
installer. During installation of this product it is essential to fit an  
approvedgastaptoisolatethesupplyfromtheapplianceforthe  
convenienceofanysubsequentremovalorservicing.Connection  
of the appliance to the gas mains or liquid gas tanks must be  
carriedoutaccordingtothesafetystandardscurrentlyinforce,and  
onlyafteritisascertainedthatitissuitableforthetypeofgastobe  
used. Ifnot, followtheinstructionsindicatedinthesectionentitled,  
“Adapting the Hob for Different Types of Gas”. If the hob is to be  
connectedtotankscontainingliquidgas, usepressureregulators  
thatcomplywithcurrentsafetystandards.  
Fastening Clamps - Assembly Diagram  
Important: Toinsurethattheapplianceoperatessafety, thegas  
is regulated correctly and your appliance lasts over time, make  
surethatgaspressurelevelscomplywiththeindicationsgivenin  
Table1, “NozzleandBurnerSpecifications”.  
Clamp Position for  
H=30mm top  
Clamp Position for  
H=40mm top  
Front  
Gas Connection to Non-flexible Pipe  
(copper or steel)  
Connection to the gas source must be done in such a way as to  
not create any stress points at any part of the appliance.  
The appliance is fitted with an adjustable, "L" shaped connector  
and a gasket for the attachment to the gas supply. Should this  
connector have to be turned, the gasket must be replaced  
(supplied with the appliance).  
Thegasfeedconnectortotheapplianceisathreaded, male 1/2"  
connectorforroundgaspipe.  
Clamp Position for  
H=20mm top  
Back  
Gas Connection to Flexible Steel Pipe  
N.B: Use the clamps contained in the "accessory kit."  
f) In the event the hob is not installed above a built-in oven, a  
woodpanelmustbeinsertedasinsulation. Thispanelmustbe  
placedatleast20mmfromthebottomofthehobitself.  
Important:Wheninstallingthehobaboveabuilt-inoven,theoven  
should be placed on two wooden strips; in the case of a joining  
cabinet surface, remember to leave a space of at least 45 x 560  
mmattheback.  
Thegasfeedconnectortotheapplianceisathreaded, male1/2"  
connectorforroundgaspipe. Onlyusepipes, tubesandgaskets  
thatcomplywithcurrentsafetycodes. Themaximumlengthofthe  
flexible pipes must not exceed 2000 mm. Once the connection  
hasbeenmade,ensurethattheflexiblemetaltubedoesnottouch  
anymovingpartsandisnotcrushed.  
Check the Seal  
Once the hob has been installed, make sure all the connections  
are properly sealed, using a soapy water solution. Never use a  
flame.  
560 mm.  
9
Installation  
Adapting the Hob for Different Types of Gas  
RegulationofAirSupplytotheBurner  
To adapt the hob to a different type of gas than that for which it  
wasdesigned,(seethestickerunderthehoboronthepackaging),  
theburnernozzlesmustbechanged, asfollows:  
Theburnersdonotneedaprimaryairregulator.  
MinimumRegulation  
Turn the gas valve to minimum.  
Remove the pan supports and slide the burners out of the  
Remove the knob and turn the regulator screw (positioned  
either on the side of the top or inside the shaft) clockwise  
untiltheflamebecomessmallbutregular.  
cooktop.  
Unscrew the nozzles using a 7mm socket wrench and  
replacethemwiththoseforthenewtypeofgas. (Seetable1,  
“BurnerandNozzleSpecifications”).  
N.B.: In the case of liquid gas, the regulation screw must be  
fully screwed in (clockwise).  
Reassemblethepartsfollowingtheinstructionsinreverseorder.  
Oncompletingtheoperation, replacetheoldratinglabelwith  
the one showing the new type of gas; the sticker is available  
fromHotpointService(seeKEYCONTACTS, backpage).  
If the gas pressure is different than that prescribed, a pressure  
regulatormustbeinstalledatthesource,incompliancewithnational  
standardsgoverningtheuseof pipedgasregulators.  
Makesurethat,whentheknobisturnedrapidlyhightolow,the  
flamedoesnotgoout.  
In the event of a malfunction on appliances with the security  
device(thermocouple)whenthegassupplyissetatminimum,  
increasetheminimumsupplylevelsusingtheregulatorscrew.  
Once the adjustment has been made, apply sealing wax, or a  
suitable substitute, to the old seals on the by-pass.  
1 0  
Electrical Connection  
Before connecting to the power supply, make sure that:  
Electrical connection  
• the limiter switch and the domestic system can  
withstand the load from the appliance (see rating  
plate).  
• the supply system is efficiently earthed according to  
standards and laws in force.  
WARNING: THIS APPLIANCE MUST BE EARTHED.  
The hob is designed to work with alternating current, the  
supply voltage and frequency indicated on the rating plate  
(situated under the hob). Make sure that the local supply  
voltage corresponds to the voltage indicated on the rating  
plate.  
• the socket or double-pole switch are easily accessible  
when the appliance is installed.  
Connecting the supply cable to the mains electricity  
supply  
Important: the wires in the mains lead are coloured in  
accordance with the following code:  
For models supplied without a plug, fit a standard plug  
suitable for the load indicated on the rating plate, onto a  
cable and connect to a suitable socket.  
Green & Yellow  
Blue  
Brown  
- Earth  
- Neutral  
- Live  
To connect direct to the mains supply, a double pole switch  
with a contact separation of at least 3mm suitable for the  
load and complying with current standards and regulations  
must be fitted between the appliance and the mains supply  
outlet.  
As the colours of the wires in the mains lead may not  
correspond with the coloured markings identifying the terminals  
in your plug, proceed as follows:  
Connect the Green & Yellow wire to terminal marked “E” or  
or coloured Green or Green & Yellow.  
Connect the Brown wire to the terminal marked “L” or coloured  
Red or Brown.  
Connect the Blue wire to the terminal marked “N” or coloured  
Black or Blue.  
The green-yellow earth wire must not be interrupted by the  
switch.  
The supply cable must be positioned so that no part of it  
reaches a temperature of 50°C above room temperature.  
For installation above a built-under oven, the hob and the  
oven must be connected separately to the electricity supply,  
both for safetly reasons and for easy removal of the oven  
for repair, maintenance etc.  
FAILURE TO OBSERVE THE ACCIDENT-  
PREVENTION REGULATIONS RELIEVES THE  
MANUFACTURER OF ALL LIABILITY.  
DO NOT use adapters as they could cause overheating or  
burning.  
Replacing the cable  
Use a rubber cable of the type H05RR-F with a suitable  
cross section 3 x 0.75 mm².  
The yellow-green earth wire must be 2-3 cm longer than  
the other wires.  
1 1  
Characteristic of the burners and nozzles  
Table 1  
Liquid Gas  
Natural Gas  
Burner  
Diameter Thermal Power  
By-pass  
1/100  
Nozzle  
1/100  
Flow*  
g/h  
Nozzler  
1/100  
Flow*  
l/h  
(mm)  
kW (p.c.s.*)  
(mm)  
Nom. Red.  
(1)  
(mm)  
86  
***  
**  
(mm)  
116  
Rapid  
(Large) (R)  
100  
100  
75  
3.00  
2.60  
1.65  
1.00  
3.25  
0.7  
0.70  
0.4  
41  
41  
30  
30  
60  
39  
39  
28  
28  
57  
218  
214  
186  
118  
71  
286  
248  
157  
95  
Reduced  
Rapid (RR)  
80  
64  
50  
91  
189  
120  
73  
110  
96  
Semi Rapid  
(Medium) (S)  
Auxiliary  
(Small) (A)  
55  
0.4  
71  
Triple Crown  
(TC)  
130  
1.3  
236  
232  
133  
309  
Nominal (mbar)  
Minimum (mbar)  
Maximum (mbar)  
28-30  
20  
35  
37  
25  
45  
20  
17  
25  
Supply  
pressures  
*
At 15°C and 1013 mbar-dry gas  
Natural  
P.C.S. = 37.78 MJ/m3  
**  
Propane  
P.C.S. = 50.37 MJ/kg.  
P.C.S. = 49.47 MJ/kg.  
(1) re. Models with the security device (Ref. F).  
*** Butane  
1 2  
Notes  
1 3  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts  
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest white  
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts  
and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on hand with  
help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover  
plans to give you total peace of mind.  
l Repair Protection Plan  
-
FREE service repairs for a single Hotpoint appliance during the period  
of cover.  
l Kitchen Cover  
-
FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
GB  
14  
Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or  
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your  
machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker  
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
l
l
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not for  
commercial or trade use).  
l
l
Has been properly connected to a suitable electrical supply voltage as stated on the appliance  
rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our  
own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to  
use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the plug and cut mains cable off flush with the appliance.  
Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains  
socket.  
GB  
15  
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in  
both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB.  
02/2005 - 195036406.03  

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