HP Hewlett Packard Hewlett Packard Computer Monitor W2228H User Manual

Users Guide  
w2228h  
2229h  
w2448h/hc  
w2558hc  
Notational Conventions  
The following section describes notational conventions used in this document.  
Notes, Cautions, and Warnings  
Throughout this guide, blocks of text may be accompanied by an icon. These blocks are notes, cautions, and  
warnings, and they are used as follows:  
WARNING: Indicates that failure to follow directions could result in bodily harm or loss of life.  
CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information.  
NOTE: Indicates additional information.  
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Contents  
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User’s Guide  
1
Product Features  
HP LCD Monitors  
The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen. This guide  
discusses the following models:  
w2228h LCD monitor  
2229h LCD monitor  
w2448h/hc LCD monitor  
w2558hc LCD monitor  
Features  
Large diagonal display  
Optimum resolution:  
w2228h: 1680 x 1050 @ 60Hz  
2229h: 1680 x 1050 @ 60Hz  
w2448h/hc: 1920 x 1200 @ 60Hz  
w2558hc: 1920 x 1200 @ 60 Hz  
Plus full-screen support for lower resolutions  
Video inputs supported:  
VGA analog signal (select models only)  
DVI digital signal  
High-definition multimedia interface (HDMI)  
Fast response time, providing better experience for gaming and graphics  
Easy viewing from a sitting or standing position, or while moving from one side of the monitor to the other  
Tilt adjustment  
Height adjustment  
Swivel adjustment  
Pivot adjustment, for landscape or portrait viewing (select models only)  
Webcam and microphone (select models only)  
Two-slot memory card reader with remote control (select models only)  
Removable pedestal and Video Electronics Standards Association (VESA) standard mounting holes for flexible  
mounting solutions, including wall-mounting  
Security lock slot for a Kensington lock security cable (security cable sold separately)  
Plug and Play capability, if supported by your computer system  
On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified  
Chinese, French, German, Italian, Spanish, Dutch, or Japanese)  
Built-in stereo speakers, rear-facing  
Four to six Universal Serial Bus (USB) 2.0 ports to use with USB devices. In models with six USB ports, two are  
reserved for internal-only use (for webcam and card reader).  
User’s Guide  
1–1  
     
Product Features  
Ambient light sensor (select models only)  
Task light (select models only)  
Keyboard parking  
Power Saver to reduce energy consumption  
Quick View settings display  
CD included:  
Drivers  
Auto-adjustment software  
My Display software  
Webcam software (select models only)  
Documents  
®
®
Adobe Acrobat Reader  
Double-hinged base design  
1–2  
User’s Guide  
2
Safety and Maintenance Guidelines  
Important Safety Information  
The power cord is designed for use with your monitor. To use a different cord, use only a power source and  
connection compatible with this monitor.  
WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power  
outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding  
feature. The grounding plug is an important safety feature.  
WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily  
accessible to the operator and located as close to the equipment as possible. To disconnect power from the  
equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.  
CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer and its  
peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power strip with  
surge protection or uninterruptible power supply (UPS).  
Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use  
a power strip whose manufacturer offers a damage replacement policy, so you can replace your equipment if surge  
protection fails.  
Safety Precautions  
Use only a power source and connection compatible with this monitor, as indicated on the label/back plate of  
the monitor.  
Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the  
electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the  
rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.  
Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug  
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.  
Do not allow anything to rest on the power cord. Do not walk on the cord.  
User’s Guide  
2–1  
     
Safety and Maintenance Guidelines  
Maintenance Guidelines  
To enhance the performance and extend the life of your monitor:  
Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating  
properly or has been dropped or damaged, contact your Hewlett-Packard authorized dealer, reseller, or service  
provider.  
Adjust only those controls that are described in the operating instructions.  
Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using  
a screen saver program and turning off the monitor when not in use.  
Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.  
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered.  
Never push objects of any kind into cabinet slots or other openings.  
Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.  
Do not drop the monitor or place it on an unstable surface.  
When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting  
scratched, defaced, or broken.  
Cleaning the Monitor  
The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow  
these steps:  
1. Turn off the computer and the monitor.  
2. Unplug your monitor from the power outlet before cleaning.  
CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or  
cabinet. These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never use water to clean  
an LCD screen.  
3. Wipe the screen with a dry, soft, clean cloth.  
If the screen requires additional cleaning, use an antistatic screen cleaner.  
4. Dust the monitor housing. Use a damp cloth to clean the cabinet.  
If the cabinet requires additional cleaning, use a clean cloth dampened with isopropyl alcohol.  
5. Plug in the monitor.  
6. Turn on the monitor and the computer.  
2–2  
User’s Guide  
   
3
Setting Up the Monitor  
Unpacking the Monitor  
1. Unpack the monitor. Make sure all contents are included. Store the packing box.  
2. Turn off the computer and other attached devices.  
3. Determine whether the monitor will be desktop mounted or wall-mounted. See “Installing the Monitor.”  
4. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor  
screen-down while preparing it for installation.  
5. You need a Phillips screwdriver for preparing the monitor for wall-mounting. You may need a straight-slot  
screwdriver to secure some cables.  
Installing the Monitor  
You can install the monitor on a desktop or wall-mount it. Place the monitor in a convenient, well-ventilated location  
near your computer.  
Connect the monitor cables after you have installed the monitor.  
Unfolding the monitor  
WARNING: Do not place the double-hinged monitor face down for folding. The base hinge can spring up and  
cause serious injury or damage.  
1. With the monitor still in its flat, folded state, set it screen-side up on a flat surface.  
2. Rotate the screen to the horizontal position (in the figure, the straight arrow is your position in front of the  
monitor). (Perform this step only if your monitor has the pivot feature.)  
User’s Guide  
3–1  
         
Setting Up the Monitor  
3. Holding the base of the monitor, lift up the panel at its top without touching or putting pressure on the screen (1).  
4. Remove the shipping strap (do not cut it) (2).  
5. Put the shipping strap in a safe place, in case you need it to ship the monitor.  
6. Lift and lower the base hinge for proper viewing.  
Wall-mounting the monitor  
Before you mount the monitor on a wall, a swing arm, or other mounting fixture, you must remove the monitor base  
and the pedestal. Note that the mounting fixture is not supplied. You will need a Phillips screwdriver. Read the  
following warning and caution statements before beginning the procedure.  
WARNING: To reduce the risk of personal injury or of damage to the equipment, check that the wall-mounting  
fixture is adequately installed and secured before attaching the monitor. Refer to the instructions supplied with the  
wall-mounting fixture and check that it is capable of supporting the monitor.  
Preparation  
WARNING: Do not place the double-hinged monitor face down for folding. The base hinge can spring up and  
cause serious injury or damage.  
1. Disconnect the power cable and any other cables from the monitor.  
2. Carefully place the monitor face down on a flat, soft surface. This might entail elongating the hinge and tilting  
the monitor back to ensure the monitor is flat.  
3. With your fingertips, snap off the VESA cover from the back of the monitor.  
4. Remove all four screws from the VESA plate.  
5. Save the removed items (cover, screws, and base) for future use.  
3–2  
User’s Guide  
   
Setting Up the Monitor  
6. Follow the instructions included with the mounting fixture to ensure that the monitor is safely attached.  
The four-threaded mounting holes that are on the back of the panel are compliant with the VESA standard for  
mounting flat-panel monitors. The monitor uses the 100 mm spacing standard.  
Use the four holes to attach a swing arm or other mounting fixture.  
Connecting the VGA (Analog) or DVI-D (Digital) Cable  
Use a VGA video cable or a DVI-D video cable (provided with select models). To use DVI, you must have a  
DVI-compliant graphic card. Connectors are located on the back of the monitor. Be sure the computer and monitor  
are turned off and unplugged.  
Some graphic cards have both a DVI connector and a DVI-to-VGA converter included in the box (select models only).  
If the monitor has a VGA connector but no DVI connector, use the DVI-to-VGA converter to connect to the computer:  
Connect the DVI-to-VGA converter to the DVI connector on the computer graphic card, and then connect the VGA  
cable to the converter and the monitor.  
Connecting the VGA or DVI-D cable—connector locations may vary  
User’s Guide  
3–3  
 
Setting Up the Monitor  
To connect the VGA cable  
Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video connector  
on the computer.  
To connect the DVI-D cable  
Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI video connector on  
the computer. You can use this cable only if your computer has a DVI-compliant graphic card installed. The monitor  
DVI-D connector and cable are included with select models only.  
NOTE: If you use a DVI-to-HDMI adapter, you must connect the green audio cable to enable the speakers. The  
signal from the DVI connector is for video only.  
Connecting the VGA / DVI-I Cable (Select Models Only)  
Connect the VGA end of the cable to the back of the computer and connect the DVI-I end of the cable to the monitor.  
Connecting the HDMI Cable  
Connect one end of the HDMI cable to the back of the monitor and the other end to any compatible digital  
audio/video source, such as a set-top box, a DVD player, or a digital television.  
3–4  
User’s Guide  
       
Setting Up the Monitor  
Audio and Video Cables and Adapters  
The following table shows the cable and adapter types that may be required to connect the monitor to the computer,  
TV, or set-top box.  
The number and type of cables required may vary by model. Some cables and adapters are included for select  
models only and may be sold separately.  
Cable/Adapter  
Name  
Description  
HDMI cable  
HDMI transmits an all-digital signal. It is the  
recommended choice for playback from a DVD  
or DVR.  
HDMI is capable of transmitting both  
uncompressed digital audio and digital video  
signals, because it has video, audio, and control  
signals.  
DVI cable  
DVI transmits an all-digital video signal.  
VGA cable  
VGA transmits an analog video signal.  
DVI-to-VGA adapter  
DVI-to-HDMI adapter  
Connects a DVI monitor to a VGA connector on the  
back of the computer, TV, or set-top box or connects  
a VGA monitor to a DVI connector on the back of  
the computer, TV, or set-top box.  
Connects a DVI monitor to an HDMI connector on  
the back of the computer, TV, or set-top box or  
connects an HDMI monitor to a DVI connector on  
the back of the computer, TV, or set-top box.  
NOTE: If you use a DVI-to-HDMI adapter, you must  
connect the green audio cable to enable the  
speakers.  
VGA-to-DVI-I cable  
Converts an analog video signal to a digital video  
signal.  
NOTE: When using a VGA or DVI signal, you must connect your audio separately because a VGA or DVI signal  
converts only video data, not audio data. A separate audio connection is not necessary when you use an HDMI  
signal, because an HDMI signal can convert both video and audio data.  
User’s Guide  
3–5  
 
Setting Up the Monitor  
Connecting the Audio Cable  
Connect the built-in monitor speakers to the computer by using the audio cable, as shown in the following illustration.  
Connecting the audio cables—connector locations may vary  
Connecting the USB Hub Cable  
Connect the USB hub cable from the computer to the USB In connector on the monitor. This enables USB 2.0 ports on  
the monitor.  
USB In  
3–6  
User’s Guide  
   
Setting Up the Monitor  
Connecting USB Devices to the Monitor  
You can connect four USB devices, such as a USB flash drive or a digital camcorder, to your monitor. Do this only  
after you have connected the USB hub cable from the computer to the monitor.  
Connecting the Power Cable  
1. Read the warning below.  
WARNING: To reduce the risk of electric shock or damage to your equipment:  
Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the  
power cord into a grounded (earthed) electrical outlet.  
Be sure that the grounded power outlet you plug the power cord is easily accessible to the operator and located  
as close to the equipment as possible. A power cord should be routed so that it is not likely to be walked on or  
pinched by items that are placed upon it or against it.  
Do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip  
over them. Do not pull on a cord or cable.  
See “Technical Specifications” in Appendix B for additional information.  
Connecting the power cable  
2. Connect one end of the power cable to the monitor and the other end to a grounded electrical outlet.  
User’s Guide  
3–7  
   
Setting Up the Monitor  
Cable Management  
The HP LCD monitors have two cable tunnels on either side for cable management. Cables can be easily secured and  
are hidden when viewed from the front.  
NOTE: If your monitor has the pivot feature, make sure the cords are set loosely enough so they will not pull and  
disconnect when the monitor is pivoted.  
.
Adjusting the Tilt  
For optimal viewing, adjust the screen tilt to your own preference, as follows:  
1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt.  
2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the  
screen.  
3–8  
User’s Guide  
   
Setting Up the Monitor  
CAUTION: The monitor can fall back if the hinge is extended fully and the monitor screen is tilted back too far.  
Adjusting the Swivel  
The HP LCD monitor allows a usable range of motion with the swivel feature.  
CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while swiveling it or  
changing the tilt.  
User’s Guide  
3–9  
 
Setting Up the Monitor  
Adjusting the Height  
The monitor adjusts up and down easily by extending or lowering the hinge.  
Pivoting the Monitor  
NOTE: For full functionality of this pivot feature (select models only), the My Display software may need to be  
installed. See “My Display Software (Select Models)” in the Operating the Monitor chapter for information on how  
to install this software. Some graphics cards support rotating the image of the display automatically.  
1. Facing the monitor and holding its base down, tilt the monitor backward 10 to 30 degrees by pulling the bottom  
of the screen toward you.  
3–10  
User’s Guide  
   
Setting Up the Monitor  
CAUTION: The first step is important—the double-hinged monitor can scratch the base surface if the monitor is not  
tilted back enough before pivoting it.  
2. If the monitor is in its landscape position, after it is tilted back, pivot it clockwise to portrait position. If it is in  
portrait position, tilt it back and pivot the monitor counterclockwise to landscape orientation.  
User’s Guide  
3–11  
Setting Up the Monitor  
Keyboard Parking  
If you need more space on your desktop, place the keyboard under the monitor when not in use.  
3–12  
User’s Guide  
 
4
Operating the Monitor  
CD Software and Utilities  
The CD that is included with this monitor contains the drivers and software that you can install on your computer.  
Installing Drivers  
If you determine that you need to update the drivers, you can install the monitor-driver INF and ICM files from the CD,  
or download them from the Internet.  
To install the monitor-driver software from the CD:  
1. Insert the CD in your computer CD drive. The CD menu appears.  
2. Select the language.  
3. Click Install Monitor Driver Software.  
4. Follow the onscreen instructions.  
5. Restart the computer.  
6. Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings. Refer to the  
®
Windows operating system documentation for more information.  
NOTE: You might need to install the digitally signed monitor drivers (INF or ICM files) manually from the CD, in case  
of an installation error. Refer to the “Driver Software Readme” file on the CD for instructions (in English only).  
Downloading updated drivers from the Internet  
To download the latest version of drivers and software files from the HP Support site:  
2. Select your country/region.  
3. Select Download Drivers and Software.  
4. Enter the model number of your monitor. The software-download pages for your monitor are displayed.  
5. Download and install the driver and software files by using the instructions in the download pages.  
6. Ensure that your system meets the requirements.  
Pivot Pro Software (Select Models)  
Use Pivot Pro Software to switch between landscape and portrait view.  
To install the software:  
1. Insert the CD in your computer CD drive. The CD menu displays.  
2. Select the language.  
3. Click Install Pivot Pro Software (available on select models).  
4. Follow the onscreen instructions.  
5. Restart the computer.  
User’s Guide  
4–1  
           
Operating the Monitor  
Using the Auto-Adjustment Function  
You can easily optimize the screen performance for the VGA input by using the Auto/Select button on the monitor  
and the auto-adjustment pattern software on the CD provided.  
Do not use this procedure if your monitor is using a DVI or HDMI input. If your monitor is using the VGA input, this  
procedure can correct the following image-quality conditions:  
Fuzzy or unclear focus  
Ghosting, streaking, or shadowing effects  
Faint vertical bars  
Thin, horizontal scrolling lines  
Off-center picture  
CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a  
prolonged period of time (12 consecutive hours of non-use). To avoid burn-in image damage on your monitor  
screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a  
prolonged period of time. Image retention is a condition that may occur on all LCD screens.  
To use the auto-adjustment feature:  
1. Allow the monitor to warm up for 20 minutes before adjusting.  
2. Press the Auto/Select button on the monitor front panel.  
You can also press the Menu button, and then select Image Control, followed by Auto Adjustment  
If the result is not satisfactory, continue with the procedure.  
3. Insert the CD in your computer CD drive. The CD menu displays.  
4. Select the language.  
5. Select Open Auto-Adjustment Software.  
6. The setup test pattern displays.  
Auto-adjustment setup test pattern  
7. Press the Auto/Select button on the monitor front panel to produce a stable, centered image.  
4–2  
User’s Guide  
 
Operating the Monitor  
My Display Software (Select Models)  
Use My Display to choose preferences for optimum viewing. You can select settings for gaming, movies, photo  
editing or just working on documents and spreadsheets. My Display also provides an easy way to adjust settings  
such as brightness, color, and contrast.  
To install the software:  
1. Insert the CD in your computer CD drive. The CD menu displays.  
2. Select the language.  
3. Click Install My Display Software (available on select models).  
4. Follow the onscreen instructions.  
5. Restart the computer.  
To open the My Display software:  
1. Click the HP My Display icon on the taskbar.  
Or  
1. Click the Windows Vista start button™  
2. Click All Programs.  
on the taskbar.  
3. Click HP My Display.  
4. Select HP My Display.  
For additional information, refer to the onscreen Help within the software.  
Front-Panel Controls  
Control buttons are located on the front or top of the monitor:  
Icon  
Power  
Description  
Turns the monitor on and to standby or sleep mode.  
NOTE: The power button is located on the top or front of the monitor depending on the model.  
Menu  
Opens, selects, or exits the OSD menu.  
Adjusts the volume level.  
Source  
Chooses video input source from the computer.  
Navigates backward through the OSD menu and decreases adjustment levels.  
Navigates forward through the OSD menu and increases adjustment levels.  
Auto-adjusts the display to the ideal setting when the OSD is not active.  
Enters the selected option.  
+
Auto  
Select  
User’s Guide  
4–3  
     
Operating the Monitor  
Using the Onscreen Display (OSD)  
An onscreen display is an image superimposed on a screen picture, commonly used by monitors, televisions, VCRs,  
and DVD players to display information such as volume, channel, and time.  
NOTE: You can use My Display OSD software or the front-panel control buttons to adjust settings.  
1. If the monitor is not already on, press the Power button to turn on the monitor.  
2. To access the OSD menu, press the Menu button. The OSD Main Menu displays.  
3. To navigate through the Main or Sub-Menu menu, press the + (Plus) button on the monitor’s front panel to scroll  
up, or the (Minus) button to scroll in reverse. Then press the Auto/Select button to select the highlighted  
function.  
The menu moves to the top if you scroll down at the bottom of the selections. The menu moves to the bottom if  
you scroll up at the top of the selections.  
4. To adjust the scale of a selected item, press the + or button.  
5. Select Save and Return.  
If you don’t want to save the setting, select Cancel from the Sub-Menu or Exit from the Main Menu.  
6. Press the Menu button to exit the OSD.  
NOTE: When a menu is displayed, if the buttons are untouched for 30 seconds (factory default), adjustments and  
settings are saved and the menu closes.  
OSD Menu Selections  
The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions. After  
changing an OSD menu item, and if the menu screen has these options, you may choose to:  
Cancel — to return to the previous menu level.  
Save and Return — to save all changes and return to the OSD Main Menu screen. This Save and Return  
option is active only if you change a menu item.  
Reset — to change back to the previous setting.  
4–4  
User’s Guide  
   
Operating the Monitor  
Main Menu  
Options  
Icon  
Submenu Options  
Description  
Switch Video Input  
(select models only)  
Switches the video input signal source when the monitor is  
connected to two active and valid video sources. Switching  
video input sources may take several seconds.  
Brightness  
Contrast  
Adjusts the brightness level of the screen.  
Adjusts the contrast level of the screen.  
Image Control  
Adjusts the screen image. Also enables or disables the ambient  
light sensor (select models).  
Auto-Adjustment  
Horizontal Position  
Vertical Position  
Custom Scaling  
Automatically adjusts the screen image (VGA Input only).  
Adjusts the horizontal position of the picture (VGA Input only).  
Adjusts the vertical position of the picture (VGA Input only).  
Selects the method on how displayed information on the  
monitor will be formatted. Select:  
Fill to Screen — Image fills the entire screen and might look  
distorted or elongated because of non-proportional scaling of  
height and width.  
Fill to Aspect Ratio — Image is sized to fit the screen and  
maintains proportional image.  
Refresh Overdrive  
(select models)  
Provides access to the gray-to-gray panel overdrive function.  
Enabled for panel native resolution only. The default is Off.  
Sharpness  
(select models)  
On a scale of 1 to 5, adjusts the screen image to look sharper  
or softer.  
NOTE: If the one-to-one custom scaling menu is selected,  
scaling is disabled and the Sharpness feature is as well.  
Ambient Light Sensor  
(select models)  
Adjusts the brightness of the screen depending on the ambient  
light of the environment. The sensor is on the left front of the  
monitor.  
By default the sensor is set to On. If you adjust the Quick View,  
Brightness, Contrast, or sRGB functions in the OSD, the  
ambient light sensor will automatically be disabled.  
Clock  
Minimizes any vertical bars or strips visible on the screen  
background. Adjusting the Clock will also change the  
horizontal screen image (VGA Input only).  
Clock Phase  
Adjusts the focus of the display. This adjustment allows you to  
remove any horizontal noise, and clear or sharpen the image  
of characters (VGA Input only).  
User’s Guide  
4–5  
Operating the Monitor  
Main Menu  
Options  
Icon  
Submenu Options  
Description (Continued)  
Color  
Selects the screen color. The factory default is 6500 K or  
Custom Color, depending on the model.  
9300 K  
Changes to slightly blueish white.  
Changes to slightly reddish white.  
6500 K  
Custom Color  
Selects and adjusts your own color scales:  
R — Sets your own red color levels.  
G — Sets your own green color levels.  
B — Sets your own blue color levels.  
sRGB  
Sets your screen colors to adapt to the color standards used in  
the image technology industry.  
Quick View  
Selects viewing mode.  
Selects the movie mode.  
Selects the photo mode.  
Selects the gaming mode.  
Selects the text mode.  
Movie  
Photo  
Gaming  
Text  
Custom  
Settings saved when user adjusts the Brightness, Contrast, or  
Color in one of the Quick View options.  
Language  
Selects the language in which the OSD menu is displayed. The  
factory default is English.  
Management  
Selects the power-management features of the monitor.  
Volume  
Adjusts the volume level.  
OSD Control  
Adjusts the position of the OSD menu on the screen.  
Horizontal OSD Position — Changes the viewing  
position of the OSD menu to the left or right area of the  
screen. The factory default range is 50.  
Vertical OSD Position — Changes the viewing position  
of the OSD menu to the top or bottom area of the  
screen. The factory default range is 50.  
OSD Transparency — Adjust to view the background  
information through the OSD.  
OSD Timeout — Sets the time in seconds that the OSD  
is visible after the last button is pressed. The factory  
default is 30 seconds.  
Power Saver  
in this chapter). Select:  
On  
Off  
The factory default is On.  
Mode Display  
Displays the resolution, refresh rate, and frequency information  
on the screen each time the OSD Main Menu is accessed.  
Select:  
On  
Off  
The factory default is On or Off, depending on the model.  
4–6  
User’s Guide  
Operating the Monitor  
Main Menu  
Options  
Icon  
Submenu Options  
Description (Continued)  
Management  
(continued)  
Power-On Status  
Display  
Displays the operating status of the monitor each time the  
monitor is powered on. Select the location to which to display  
the status:  
Top  
Middle  
Bottom  
Off  
The factory default is Top or Off, depending on the model.  
DDC/CI Support  
Allows the computer to control some OSD menu features such  
as brightness, contrast, and color temperature. Set to:  
On  
Off  
The factory default is On.  
Bezel Power LED  
Sleep Timer  
Turns the light (LED) in the power button On and Off. When set  
to Off, the light will remain off at all times.  
Provides the timer-adjustment menu options:  
Set Current Time — Sets the current time in hours and minutes.  
Set Sleep Time — Sets the time you want to place the monitor  
in sleep mode.  
Set on Time — Sets the time you want the monitor to wake up  
from sleep mode.  
Timer — Sets the Sleep Timer feature On or Off; the default  
setting is Off.  
Sleep Now — Immediately sets the monitor to enter  
sleep mode.  
Default Video Input  
Selects the default video input signal when the monitor is  
connected to two active and valid video sources. The default is  
DVI. You must restart the computer to have the change take  
effect.  
Information  
Selects and displays important information about the monitor.  
Provides the current input video mode.  
Current Settings  
Recommended Settings  
Provides the recommended resolution mode and refresh rate  
for the monitor.  
Serial Number  
Reports the serial number of the monitor. The serial number is  
needed if contacting HP technical support.  
Version  
Reports the firmware version of the monitor.  
Reports the total hours of backlight operation.  
For service support, go to: http://www.hp.com/support  
Returns settings to factory defaults.  
Backlight Hours  
Service Support  
Factory Reset  
User’s Guide  
4–7  
Operating the Monitor  
Selecting Video Input Connectors  
The input connectors are:  
VGA connector (analog)  
DVI-D connector (digital)  
HDMI connector  
The monitor automatically determines which inputs have valid video signals, and displays the image.  
You can connect the VGA cable, the DVI-D cable, or both. If both cables are installed, the default input selection is  
DVI. The HDMI cable is in place of the DVI-D cable. The source of input can be switched using the Switch Video  
Input option in the OSD menu. Switching from a VGA to an HDMI input source may take several seconds.  
Identifying Monitor Conditions  
Special messages appear on the monitor screen for the following monitor conditions:  
Input Signal Out of Range — Indicates the monitor does not support the video card’s input signal because  
its resolution or refresh rate are set higher than the monitor supports.  
Change your video card settings to a lower resolution or refresh rate. Restart your computer for the new settings  
to take effect.  
Monitor Going to Sleep — Indicates the screen display is entering a sleep mode. The speakers are turned  
off in sleep mode.  
Check Video Cable — Indicates a video input cable is not properly connected to the computer or monitor.  
OSD Lock-out — The OSD can be enabled or disabled by pressing and holding the Menu button on the front  
panel for 10 seconds. If the OSD is locked, the warning message “OSD Lock-out” appears for 10 seconds.  
If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD.  
If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD.  
No Input Signal — Indicates the monitor is not receiving a video signal from the computer on the monitor  
video input connector(s). Check to see if the computer or input signal source is off or in the power-saver mode.  
Auto Adjustment in Progress — Indicates the auto-adjustment function is active. See “Adjusting Screen  
Adjusting Screen Quality  
The auto-adjustment feature automatically fine-tunes the image quality for display size, position, clock, and phase  
each time a new video mode is displayed. For more precise adjustments of VGA input, run the Auto-Adjustment  
If you want additional image-quality improvement, use the Clock and Clock Phase controls of the monitor to fine-tune  
Optimizing Analog Video  
Some monitors contain advanced circuitry that allow the monitor to function as a standard analog monitor. Two  
controls in the OSD menu can be adjusted to improve analog image performance:  
Clock — Increase or decrease the value to minimize any vertical bars or stripes visible on the screen  
background.  
Clock Phase — Increase or decrease the value to minimize video distortion or video jitter.  
Use these controls only when the auto-adjustment function does not provide a satisfactory monitor image in  
analog mode.  
4–8  
User’s Guide  
       
Operating the Monitor  
To obtain the best results:  
1. Allow the monitor to warm up for 20 minutes before adjusting.  
2. Display the adjustment-pattern application provided on the CD.  
3. Access the OSD menu, then select Image Control.  
4. Set the main Clock settings correctly first, because the Clock Phase settings depend on the main Clock setting.  
When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue adjusting  
the values until the distortion disappears.  
To restore the factory settings, access the OSD menu, select Factory Reset, and then select Yes.  
Power-Saver Feature  
When the monitor is in normal operating mode, the Power light is aqua-white and the monitor uses the normal watts  
The monitor also supports a power-saver mode that is controlled by the computer. When the monitor is in the  
reduced-power state, the monitor screen is blank, the backlight is off, and the Power light is amber. The monitor uses  
minimum power. When the monitor is “awakened,” a brief warm-up period occurs before the monitor returns to  
normal operating mode. The energy-saving reduced power state activates if the monitor does not detect either the  
horizontal sync signal or the vertical sync signal. The power-saver feature must be activated on your computer for this  
feature to work.  
Refer to your computer documentation for instructions on setting energy-saver features (sometimes called  
power-management features).  
NOTE: The energy-saver feature works only when the monitor is connected to computers that have energy-saver  
features.  
Ambient Light Sensor (Select Models)  
An integrated light sensor, on the left front of the monitor, adjusts the LCD backlight output to the current ambient light  
conditions. By default, the ambient light sensor is on. Manually enable or disable the sensor using the Image Control  
main menu in the OSD. If you adjust the Quick View, Brightness, Contrast, or sRGB functions in the OSD, the light  
sensor will automatically be disabled.  
User’s Guide  
4–9  
   
Operating the Monitor  
Task Light (Select Models)  
The task light sheds warm white light in front of the monitor. It is located just to the left of the OSD front panel buttons.  
Press the button to operate the light:  
Press once for 100% illumination  
Press again for 75% illumination  
Press again for 35% illumination  
Press a fourth time to turn off the task light  
Webcam (Select Models)  
Install CyberLink YouCam software and driver from the CD that came with your monitor.  
NOTE: USB connectivity between the monitor and PC is required for the webcam to operate.  
Use your webcam to:  
create videos from files on your computer.  
create snapshots to view, organize, edit, send, and print.  
create video notes for an enhanced visual calendar and to share.  
initiate live video chats with Windows Live Messenger or other compatible software program.  
import live videos into a movie-making program to save, send, stream on the Web, or record to disc.  
A — Activity light  
B — Webcam  
C — Microphone  
4–10  
User’s Guide  
   
Operating the Monitor  
Capturing Webcam Video and Snapshots  
To use CyberLink YouCam after you install it from the provided CD:  
1. Click the Windows Vista start button  
.
2. Click All Programs, CyberLink YouCam, and then click CyberLink YouCam again.  
3. Click Tutorials to view an instructional video.  
Having a Video Chat or Making Conference Calls  
To set up a video chat, you must have a connection to the Internet, an ISP, and software that enables you to make  
video calls over the Internet. As with chat or instant messenger software, you can use this kind of software to chat with  
one or more people at a time. This software may require a separate subscription.  
The optimal distance for recording sound with the array microphone is about .5 meters (2 feet) away from the  
microphone.  
Before you can set up a video chat:  
1. Download an Internet messenger or video phone call program. Make sure the person you are calling has  
compatible video-calling software.  
2. Enable your webcam as the default video input. This is usually done through the video setup in the Tools menu  
in the software program you are using.  
3. Send your video call by following the instructions for the video-calling software program.  
To start a video chat in CyberLink YouCam:  
1. Click the Windows Vista start button  
.
2. Click All Programs.  
3. Click CyberLink YouCam, and again CyberLink YouCam, and then click Start a Video Call.  
High-Bandwidth Digital Content Protection (HDCP)  
If your monitor supports HDCP, it can receive high-definition content. High-definition content is available in many  
sources, such as HD-DVD and Blu-Ray devices or HDTV air or cable broadcasts. If you do not have an HDCP-enabled  
monitor, you may see a black screen or a lower resolution picture when playing high-definition protected content.  
Your computer graphic card and monitor must both support HDCP to display protected content.  
User’s Guide  
4–11  
     
Operating the Monitor  
4–12  
User’s Guide  
5
Operating the Digital Picture Frame Card Reader  
(Select Models)  
The Digital Picture Frame (DPF) card reader can be used when your computer is on or off. When your computer is on,  
it can search through the memory cards inserted in the DPF card reader. When your computer is off, the DPF card  
reader is capable of operating on its own; when you insert a supported memory card or USB flash drive into the DPF  
card reader, it allows you to view photos, play movies, and listen to music on your DPF card reader monitor display.  
A
B
C
D
E
Remote Slot  
Description  
A
B
C
D
E
Remote Storage Slot  
USB 2.0 input for the DPF card reader  
Compact Flash I/II/MD  
SD/MMC/Memory Stick  
Standalone USB 2.0 connector, not compatible with DPF card reader  
The DPF card reader supports the following formats:  
Photo: .jpg, .bmp, .gif, .png, and .tiff  
Video: .avi, .mpg, .vob, .dat, .mp4, .ts, .divx, .xvid, and .mov  
Audio: .mp3, .wav, .ogg, .fla, and .wma  
You can operate the DPF card reader with either the remote control or the On Screen Display (OSD) buttons on the  
front of the monitor.  
User’s Guide  
5–1  
 
Operating the Digital Picture Frame Card Reader (Select Models)  
Using the Monitor Menu with the Remote Control  
The remote control is designed for easy navigation through all the choices for the DPF card reader.  
1. Point the remote control at the remote control sensor on the display; the receiver is in the bezel at the bottom  
center of the display. Press the power button (A) to activate the DPF menu on the DPF card reader display. The  
function buttons allow you to: view pictures (B), watch videos (C), and listen to music (D).  
NOTE: The B, C, and D buttons act as a hot key when pressed and will take you back to the main menu for photos,  
movies, or music/audio.  
2. The navigation buttons allow you to move through the various menus and selections: Up Arrow button (E), Left  
Arrow button (F), Right Arrow button (G), Down Arrow button (H), and Back button (I).  
E
F
G
H
I
5–2  
User’s Guide  
 
Operating the Digital Picture Frame Card Reader (Select Models)  
3. The action control buttons let you perform various tasks: go to the Settings Menu (J), go to the Main Menu on the  
monitor (K), start a slide show (L), save photo changes on your media card (M), manipulate the size of a photo  
image (N), and rotate a photo image (O).  
L
K
M
N
J
O
4. The sound and media adjust control buttons allow you to: raise the volume (P), lower the volume (Q), mute the  
sound (R), stop the slide show (S), and search for music or pictures (T).  
T
S
R
P
Q
Main Menu  
1. If a card is inserted, use ON button on the remote control to activate DPF menu.  
2. If a card is not inserted you will see the following error message: Insert card to start DPF Function.  
NOTE: If you try to activate DPF function with your computer turned on, you will see the following error message:  
DPF function is not available when PC is on.  
Viewing Photos  
Use this feature to view all the photos on your media card.  
1. Insert your memory card or USB flash drive into the DPF card reader.  
2. Press the MENU button on your remote control and press the OK button when the photo image is highlighted on  
the screen.  
3. Use any of the navigation buttons to move to the photo icon; press OK. Or press the Photo button (camera icon)  
on the remote. To de-select an image, press the Back button.  
4. To select a photo, use the navigation buttons to scroll through the photos, then press OK. For multiple pages, use  
the navigation buttons to change pages. To de-select an image, press Back button.  
5. For full-screen image, press the OK button again. Navigation for the sub-menu appears at the bottom of the  
screen. Use the Arrow buttons to select Play, then press the OK button.  
User’s Guide  
5–3  
   
Operating the Digital Picture Frame Card Reader (Select Models)  
6. The selected image appears on the screen.  
NOTE: If multiple images were selected, slideshow mode is activated.  
7. To rotate the image, press the Rotate button.  
8. To modify the screen size and aspect ratio, press the Aspect button.  
9. If changes are made to an image, the DPF card reader will prompt you to Save changes? before moving to the  
next image or operation. Press the Save Photo button on the remote to save the new image.  
10. Press the Back button to return to the previous screen or thumbnails.  
11. Press the Menu button to return to the DPF menu.  
Viewing a Slide Show  
Use this feature to view a slide show of your photos.  
1. Insert your memory card or USB flash drive into the DPF card reader.  
2. Press the remote control On button or the Menu button.  
3. Use the navigation buttons on the remote control to move to the Photo Icon, then press the OK button. Or press  
the Photo button (camera icon) on the remote control.  
4. Use the navigation buttons to move to other selections. The current pointer has an orange border.  
5. To select a photo for inclusion in slide show, press the OK button. The DPF card reader adds a yellow border  
around each image.  
a. Use the navigation buttons to move to other pages of items.  
b. Use the Back button to de-select.  
6. From lower right image, use the navigation buttons to scroll to next page, if there is one. Otherwise, the selection  
wraps around.  
7. When selections are complete, press the OK button again. The Navigation sub-menu appears at bottom of  
screen.  
8. Use the navigation buttons to select Play, then press the OK button. Or press the Slide Show button.  
9. To add music, use the navigation buttons to move the sub-menu to Add Music, then press the OK button.  
10. If you are not adding music, use the navigation buttons to move in the sub-menu to Play, then press the OK  
button.  
11. Press the Back button to return to the previous screen (thumbnails).  
12. Press the Menu button to return to the DPF menu.  
Listening to Music/Audio  
Use this feature to play music or listen to background music while playing a photo sideshow.  
1. Insert your memory card or USB flash drive into the DPF card reader.  
2. Press the Remote control ON button or Menu button.  
3. Use the navigation buttons to move to the Audio icon, then press the OK button. Or press the Audio button  
(musical note icon) on the remote.  
5–4  
User’s Guide  
   
Operating the Digital Picture Frame Card Reader (Select Models)  
4. Press a navigation button to select an audio file.  
a. The DPF card reader adds a check mark in front of the title.  
b. Press OK to add to the slide show music list.  
c. Press the Back button to de-select.  
d. From bottom of list, use the Down Arrow button to scroll to next page. Otherwise, the selection wraps around  
to the top of list.  
e. Press OK button again.  
5. The Navigation sub-menu appears at bottom of screen.  
6. Press any of the navigation buttons to select Play then press OK.  
NOTE: If you would like the DPF to play music in random order, go to the Settings Menu and select the Shuffle  
feature.  
7. Press the Volume Up (+) button and Volume Down (–) button or Mute button to adjust the volume.  
8. Press the Back key to return to the previous screen (music list).  
9. Press the Menu key to return to the DPF menu.  
Watching Video Files  
Use this feature to watch a movie or video clip.  
1. Insert your memory card or USB flash drive into the DPF card reader.  
2. Press the On button or the Menu button on your remote control.  
3. Use the navigation buttons to move to the Movie icon, then press the OK button. Or press the Movie button  
(film icon).  
4. A menu of available movies or video clips is shown. Use the navigation buttons to select an item to be played.  
Press the OK button to play an item. A blue background is used to identify the video currently selected.  
5. To show the movie, press the OK button.  
6. To adjust volume, use the Volume Up (+), Volume Down (–), or Mute buttons.  
7. Press the Back button to return to previous screen (video list).  
8. Press the Menu button to return to the DPF menu.  
Changing Settings  
Use this menu to change settings for the monitor display.  
NOTE: Language is the only setting that is mapped back to the computer. All other settings are independent of the  
computer. Settings with an * are the default settings.  
1. Insert your memory card or USB flash drive into the DPF card reader.  
2. Press the On button or the Menu button on your remote control.  
User’s Guide  
5–5  
   
Operating the Digital Picture Frame Card Reader (Select Models)  
3. Use the navigation buttons to move to the Settings icon and then press the OK button. Or press the Setup button  
on the remote.  
4. The Settings Menu shows the current settings.  
5. Press a navigation button to select an option you want to change:  
Language  
Display Image Size  
Slideshow Transitions  
Slideshow Speed  
Slideshow Shuffle  
Adjust LCD Color  
Factory Default  
Changing the language setting  
1. Use the navigation buttons to select the Language setting. When it is selected, it is highlighted in blue.  
2. Press the Right Arrow button to view the selection of languages. The current language selections are:  
English*  
German  
French  
Spanish  
Portuguese  
Italian  
Dutch  
3. Press the navigation buttons to select the language you want to use. Then press the OK button. All the menu  
selections will change to the new language you have selected.  
4. Press the Left Arrow button or the Back button to get back to the Settings List.  
5. Press the Menu button to return to the DPF menu.  
Changing the display image size setting  
1. Use the navigation buttons to select the Display Image Size setting for photos. When it is selected, it is  
highlighted in blue.  
2. Press the Right Arrow button to scroll through the display image choices. The current choices are:  
Original* (1:1 scaling)  
Zoom (fill to aspect ratio)  
3. Select the display image you want and press the OK button.  
4. Press the Left Arrow button or the Back button to get back to the Settings List.  
5. Press the Menu button to return to the DPF menu.  
5–6  
User’s Guide  
   
Operating the Digital Picture Frame Card Reader (Select Models)  
Changing the slideshow transition  
1. Use the navigation buttons to select the Slideshow Transition setting. When it is selected, it is highlighted  
in blue.  
2. Press the Right Arrow button to scroll through the slideshow transition choices. The current choices are:  
Normal* (no transitional effect)  
Random (randomly uses all transitions below)  
Fade (new image supersedes old image)  
Curtain (new image moves from left to right on screen)  
Open Door  
Cross Comb (transition from both sides with horizontal lines)  
3. Use the navigation buttons to select the slideshow transition you want, and then press the OK button.  
4. Press the Left Arrow button or the Back button to get back to the Settings List.  
5. Press the Menu button to return to the DPF menu.  
Changing the slideshow speed  
1. Use the navigation buttons to select the Slideshow Speed setting. When it is selected, it is highlighted in blue.  
2. Press the Right Arrow button to scroll through the slideshow speed choices. The current choices are:  
3 seconds  
5 seconds*  
10 seconds  
30 seconds  
60 seconds  
Manual control  
3. Use the navigation buttons to select the slideshow speed you want, and then press the OK button.  
4. Press the Left Arrow button or the Back button to get back to the Settings List.  
5. Press the Menu button to return to the DPF menu.  
Changing the slideshow shuffle  
1. Use the navigation buttons to select the Slideshow Shuffle setting. When it is selected, it is highlighted  
in blue.  
2. Press the Right Arrow button to scroll through the slideshow shuffle choices. The current choices are:  
No Shuffle* (goes through pictures in the sequence they are stored on the media device)  
Shuffle Photos (pictures are shown randomly, no set order)  
Shuffle Music (music selections are played randomly, no set order)  
Shuffle Both (pictures and music are selected randomly, no set order)  
3. Use the navigation buttons to select the slideshow shuffle option you want, and then press the OK button.  
4. Press the Left Arrow button or the Back button to get back to the Settings List.  
5. Press the Menu button to return to the DPF menu.  
User’s Guide  
5–7  
     
Operating the Digital Picture Frame Card Reader (Select Models)  
Adjusting the LCD settings for DPF  
1. Use the navigation buttons to select Adjust LCD setting. When it is selected, it is highlighted in blue.  
2. Press the Right Arrow button to view the LCD Setting choices. The current choices are:  
Brightness  
Contrast  
Tint  
Color  
3. Use the navigation buttons to select the LCD setting you want to change.  
4. Use the navigation buttons to adjust the setting you selected. Moving to the left decreases the setting and moving  
to the right increases the setting.  
5. You may choose between 1–16 for each setting, and then press the OK button. The higher the setting the more  
green boxes are displayed.  
6. Press the Back button to get back to the Settings List.  
7. Press the Menu button to return to the DPF menu.  
Restoring factory default  
The factory default settings are as follows:  
Language: English  
Display Image Size: Original  
Slide Show Transition: Normal  
Slide Show Speed: 5 seconds  
Slide Show Shuffle: No Shuffle  
Adjust LCD Settings (affects DPF card reader only):  
Brightness: 50%  
Contrast: 50%  
Tint: 50%  
Color: 50%  
Factory Default: No  
1. Use the navigation buttons to select the Factory Default setting. When it is selected, it is highlighted in blue.  
2. Press the Right Arrow button to view the Factory Default choices. The current choices are Yes and No.  
3. Use the navigation buttons to select the Factory Default setting you want.  
4. Selecting Yes restores the default DPF Card Reader settings. Selecting No keeps the settings you have made.  
5. After you have made your selection, press the OK button.  
6. Press the Back button to get back to the Settings List.  
7. Press the Menu button to return to the DPF menu.  
5–8  
User’s Guide  
   
6
Preparing the Monitor for Shipping  
Keep the original packing box in a storage area. You may need it later if you move or ship your monitor.  
WARNING: Before folding the monitor, turn off the monitor power, and disconnect all power, video, and audio  
cables. To disconnect power from the equipment, unplug the power cord from the power outlet by grasping the  
power plug firmly. Never pull on the cord.  
CAUTION: The screen is fragile. Placing the monitor screen down on a flat, soft area prevents scratches, defacing,  
or breakage. Avoid applying pressure to the LCD screen; doing so can cause damage.  
Folding the Monitor  
You don’t have to remove this monitor base for shipping. Fold the double-hinged monitor in its original shipping  
position.  
WARNING: Do not place the double-hinged monitor face down for folding. The base hinge can spring up and  
cause serious injury or damage.  
1. Turn the monitor to a horizontal position with no tilt.  
2. Lower the monitor all the way until the hinge is flat.  
The monitor screen should still be vertical to the desktop so you can access the hinge.  
User’s Guide  
6–1  
   
Preparing the Monitor for Shipping  
3. Place the shipping strap around the base, pull it tight, and connect it by sliding the strap ends through the slips.  
4. Lower the monitor screen down flat, horizontal to the desktop.  
5. Pivot the monitor to the portrait position (in the figure, you would be facing the monitor where the straight  
arrow is). (Perform this step only if you have the pivot feature.)  
6. Place the folded monitor, screen-side up, in its original shipping box.  
6–2  
User’s Guide  
A
Troubleshooting  
Solving Common Problems  
The following table lists possible problems, the possible cause of each problem, and the recommended solutions:  
Problem  
Solution  
Power LED is not on.  
Make sure the Power button is on, and the power cord is properly connected to a grounded  
power outlet and to the monitor.  
Select Management in the OSD menu, and then select Bezel Power LED. Check if the  
Bezel Power LED option is set to Off and, if so, set to On mode.  
Screen is blank.  
Connect the power cord. Turn on the power.  
Connect the video cable properly. See “Setting Up the Monitor” for more information.  
Press a key on the keyboard or move the mouse to turn off the screen-blanking utility.  
Screen is black or displaying Check if your monitor and computer support HDCP.  
at a lower resolution while  
Refer to High-Content Digital Bandwidth Protection or http://www.hp.com/support  
displaying high-definition  
(HD) content.  
Image appears blurred,  
indistinct, or too dark.  
Press the Auto/Select button on the monitor front panel. If this does not correct the image, press  
the Menu button to open the OSD menu, and adjust the brightness and contrast scales.  
Image is not centered.  
Press the Menu button to access the OSD menu. Select Image Control, and then select  
Horizontal Position or Vertical Position to adjust the position of the image.  
“Check Video Cable”  
appears on screen.  
Connect the monitor VGA signal cable to the VGA connector on the computer, or connect the  
DVI-D signal cable to the DVI connector on the computer. Be sure that the computer power is off  
while connecting the video cable.  
“Input Signal Out of Range”  
appears on screen.  
Restart your computer and enter Safe Mode. Change your settings to a supported setting (see  
so that the new settings take effect.  
Picture is fuzzy and has  
ghosting, shadowing  
problem.  
Adjust the contrast and brightness controls.  
Make sure that you are not using an extension cable or switch box. We recommend plugging  
the monitor directly into the graphic card output connector on the back of your computer.  
For VGA input, the auto-adjustment feature might fix this problem.  
Unable to set the monitor to  
the optimal resolution.  
Make sure the graphics card supports the optimal resolution.  
Make sure the latest supported driver is installed for the graphics card. For HP and Compaq  
systems, you can download the latest graphics driver for your system from:  
www.hp.com/support. For other systems, refer to the Web site for your graphics card.  
Using HDMI connection,  
unable to hear audio.  
Ensure HDMI audio is selected as the main audio output in the operating system. To do so, click  
Windows Vista start button , and then click Control Panel. Click Sound, and in the  
Playback tab, ensure the check mark is next to the HDMI output, and click OK.  
User’s Guide  
A–1  
   
Troubleshooting  
Problem  
Solution (Continued)  
Unable to hear audio from  
built-in speakers.  
Do the following:  
Ensure the source signal is good by using headphones at the source.  
Press the Menu button to access the OSD menu. Select Management, and then select  
Volume to adjust the volume.  
Turn up the volume with the front panel volume button.  
Ensure speaker volume is not muted or too low: Click the Windows Vista start  
button , Control Panel, and Hardware and Sound. Under Audio Devices and  
Sound, click Adjust system volume. Under Main Volume, move the slider up.  
No Plug and Play.  
In order for the Plug and Play feature of the monitor to work, you need a computer and graphic  
card that are compatible with Plug and Play. Check with your computer manufacturer.  
Check the monitor’s video cable, and make sure that none of the pins are bent.  
Make sure that the HP monitor drivers are installed. Refer to “Installing Drivers” in the  
Operating the Monitor chapter for more information. HP monitor drivers are also available at:  
Picture bounces, flickers, or  
Move electrical devices that may cause electrical interference as far away from the monitor as  
wave pattern is present in the possible.  
picture.  
Use the maximum refresh rate that your monitor is capable of at the resolution that you  
are using.  
Monitor is always in “Sleep  
Mode (Amber LED).”  
The computer power switch should be in the On position.  
The computer graphic card should be snugly seated in its slot.  
Check that the monitor video cable is properly connected to the computer.  
Inspect the monitor video cable, and make sure that none of the pins are bent.  
Check that your computer is operational: Press the Caps Lock key and observe the Caps Lock  
LED found on most keyboards. The LED should either turn on or off after hitting the Caps  
Lock key.  
USB 2.0 ports are not  
working.  
Make sure the USB hub cable is securely connected to the monitor and the computer.  
A–2  
User’s Guide  
Troubleshooting  
Getting Support from hp.com  
Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support  
Select your country/region, and then follow the links to the support page for your monitor.  
Preparing to Call Technical Support  
If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical  
support. For technical support contact information, refer to the printed documentation included with the monitor. Have  
the following information available when you call:  
Monitor model number (located on label on back of monitor)  
Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu)  
Purchase date on invoice  
Conditions under which the problem occurred  
Error messages received  
Hardware configuration  
Name and version of hardware and software you are using  
Locating the Rating Label  
The rating label on the monitor provides the product number and serial number. You may need these numbers when  
contacting HP about your monitor model.  
The rating label is on the back of the monitor.  
User’s Guide  
A–3  
     
Troubleshooting  
A–4  
User’s Guide  
B
Technical Specifications  
All specifications represent the typical specifications provided by HP’s component manufacturers; actual performance  
may vary either higher or lower.  
HP LCD Monitors  
Face treatment: Antiglare polarizer with hard coating  
Input Terminals:  
VGA connector (select models)  
DVI-D 24-pin D-type connector  
HDMI connector  
Specifications  
model w2228h and 2229h  
Display Type:  
TFT LCD active matrix  
Viewable Image Size:  
Tilt:  
22 in., 55.9 cm diagonal  
o
o
–5 to +25  
Maximum Weight (unpacked):  
Dimensions (h x w x d):  
Maximum Graphics Resolution:  
Optimum Graphics Resolution:  
Text Mode:  
19.6 lb, 8.9 kg  
18.9 x 20.6 x 11.4 in., 481 x 523 x 289 mm  
1680 x 1050 @ 60 Hz analog mode  
1680 x 1050 @ 60 Hz analog mode  
720 x 400  
Dot Pitch:  
0.282 x 0.282 mm  
Horizontal Frequency (analog mode):  
Vertical Refresh Rate (analog mode):  
Environmental Requirements  
Temperature (independent of altitude)  
Operating Temperature:  
Non-operating Temperature:  
Relative Humidity:  
24 to 83 kHz  
48 to 76 Hz  
o
o
o
o
41 to 95 F, 5 to 35 C  
o
o
o
o
–29 to 140 F, 20 to 60 C  
25% to 85%  
Power Source:  
100–240Vv, 50/60 Hz  
65 watts maximum  
<2 watts typical  
Power Consumption:  
Sleep Power Consumption:  
User’s Guide  
B–1  
     
Technical Specifications  
Specifications (Continued)  
model w2448  
Display Type:  
TFT LCD active matrix  
Viewable Image Size:  
Tilt:  
24.0 in., 61.0 cm diagonal  
o
o
–5 to +25  
Maximum Weight (unpacked):  
Dimensions (h x w x d)  
21.6 lb, 9.8 kg  
(high position):  
(low position):  
19.7 x 23.1 x 11.4 in., 500 x 586 x 289 mm  
16.3 x 23.1 x 11.4 in., 415 x 586 x 289 mm  
Maximum Graphics Resolution:  
Optimum Graphics Resolution:  
Text Mode:  
1920 x 1200 @ 60 Hz analog mode  
1920 x 1200 @ 60 Hz analog mode  
720 x 400  
Dot Pitch:  
0.282 x 0.282 mm  
Horizontal Frequency (analog mode):  
Vertical Refresh Rate (analog mode):  
Environmental Requirements  
Temperature (independent of altitude)  
24 to 94 kHz  
48 to 85 Hz  
o
o
o
o
41 to 95 F, 5 to 35 C  
Operating Temperature:  
Non-operating Temperature  
o
o
o
o
–29 to 140 F, 20 to 60 C  
Relative Humidity:  
25% to 85%  
Power Source:  
100–240Vv, 50/60 Hz  
130 watts maximum  
<2 watts typical  
Power Consumption:  
Sleep Power Consumption:  
model w2558  
Display Type:  
TFT LCD active matrix  
Viewable Image Size:  
Tilt:  
25.5 in., 64.8 cm diagonal  
o
o
–5 to +30  
Maximum Weight (unpacked):  
Dimensions (h x w x d)  
23.4 lb, 10.6 kg  
(high position):  
(low position):  
20.1 x 24.5 x 11.4 in., 510.5 x 621.2 x 289 mm  
16.9 x 24.5 x 11.4 in., 430.1 x 621.2 x 289 mm  
Maximum Graphics Resolution:  
Optimum Graphics Resolution:  
Text Mode:  
1920 x 1200 @ 60 Hz analog mode  
1920 x 1200 @ 60 Hz analog mode  
720 x 400  
Dot Pitch:  
0.287 x 0.287 mm  
Horizontal Frequency (analog mode):  
Vertical Refresh Rate (analog mode):  
Environmental Requirements  
Temperature (independent of altitude)  
24 to 94 kHz  
48 to 85 Hz  
o
o
o
o
41 to 95 F, 5 to 35 C  
Operating Temperature:  
Non-operating Temperature  
o
o
o
o
–29 to 140 F, 20 to 60 C  
Relative Humidity:  
20% to 80% (operating), 5% to 95% (non operating)  
90–265 Vv, 48–63 Hz  
Power Source:  
Power Consumption:  
Sleep Power Consumption:  
135 watts maximum  
<2 watts typical  
B–2  
User’s Guide  
Technical Specifications  
Preset Video and High-Definition Modes  
The monitor automatically recognizes many preset video input modes that will appear properly sized and centered  
on the screen. The following modes are assigned at the factory and are the most commonly used display resolutions:  
w2228h and 2229h support preset video modes 1 through 20.  
w2448h/hc supports preset modes 1 through 21.  
w2558hc supports preset modes 1 through 19.  
All models support high-definition video inputs 1 through 10.  
Factory Preset Video Input Modes, w2228 and 2229h  
Horizontal  
Vertical  
Frequency (Hz)  
Preset  
Resolution  
Frequency (kHz)  
1
2
640 x 480  
31.4  
59.9  
75.0  
70.0  
60.3  
75.0  
74.5  
60.0  
75.0  
75.1  
65.9  
60.0  
60.0  
60.0  
75.0  
59.9  
60.0  
60.0  
60.0  
60.0  
640 x 480  
720 x 400  
37.5  
3
31.5  
4
800 x 600  
37.9  
5
800 x 600  
46.9  
6
832 x 624  
49.7  
7
1024 x 768  
1024 x 768  
1152 x 870  
1152 x 900  
1280 x 768  
1280 x 960  
1280 x 1024  
1280 x 1024  
1440 x 900  
1600 x 1000  
1680 x 1050  
1600 x 1200  
1920 x 1200  
48.4  
8
60.0  
9
68.7  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
61.8  
47.4  
60.0  
63.9  
79.9  
55.9  
61.6  
65.3  
75.0  
74.0  
User’s Guide  
B–3  
   
Technical Specifications  
Factory Preset Video Input Modes, w2448  
Horizontal  
Vertical  
Preset  
Resolution  
640 x 480  
Frequency (kHz)  
Frequency (Hz)  
1
2
31.5  
37.5  
31.5  
37.9  
46.9  
49.7  
48.4  
60.0  
44.9  
68.7  
61.8  
47.4  
60.0  
64.0  
80.0  
55.9  
61.6  
65.3  
75.0  
74.0  
74.6  
59.9  
75.0  
70.0  
60.3  
75.0  
74.6  
60.0  
75.0  
60.0  
75.1  
65.9  
60.0  
60.0  
60.0  
75.0  
60.0  
60.0  
60.0  
60.0  
60.0  
60.0  
640 x 480  
720 x 400  
3
4
800 x 600  
5
800 x 600  
6
832 x 624  
7
1024 x 768  
1024 x 768  
1152 x 720  
1152 x 870  
1152 x 900  
1280 x 768  
1280 x 960  
1280 x 1024  
1280 x 1024  
1440 x 900  
1600 x 1000  
1680 x 1050  
1600 x 1200  
1920 x 1200  
1920 x 1200  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
B–4  
User’s Guide  
Technical Specifications  
Factory Preset Video Input Modes, w2558  
Horizontal  
Vertical  
Frequency (Hz)  
Preset  
Resolution  
Frequency (kHz)  
1
2
640 x 480  
31.5  
59.9  
75.0  
70.1  
60.3  
75.0  
74.6  
60.0  
75.0  
75.1  
60.0  
60.0  
60.0  
75.0  
59.9  
60.0  
60.0  
60.0  
75.0  
60.0  
640 x 480  
720 x 400  
37.5  
3
31.5  
4
800 x 600  
37.9  
5
800 x 600  
46.9  
6
832 x 624  
49.7  
7
1024 x 768  
1024 x 768  
1152 x 870  
1280 x 720  
1280 x 960  
1280 x 1024  
1280 x 1024  
1440 x 900  
1600 x 1000  
1680 x 1050  
1600 x 1200  
1600 x 1200  
1920 x 1200  
48.3  
8
60.0  
9
68.7  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
47.8  
60.0  
64.0  
80.0  
55.9  
61.6  
65.3  
75.0  
93.8  
74.0  
High-Definition Video Modes, w2228, 2229h, w2448, w2558  
Horizontal  
Vertical  
Preset  
Resolution  
720 x 480  
Frequency (kHz)  
Frequency (Hz)  
1
2
15.7  
31.5  
45.0  
33.8  
15.7  
31.3  
37.5  
28.1  
67.5  
56.3  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
720 x 480  
1280 x 720  
1920 x 1080  
720 x 576  
3
4
5
6
720 x 576  
7
1280 x 720  
1920 x 1080  
1920 x 1080  
1920 x 1080  
8
9
10  
User’s Guide  
B–5  
Technical Specifications  
LCD Monitor Quality and Pixel Policy  
The HP LCD Monitor uses high-precision technology, manufactured according to high standards, to help guarantee  
trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or  
dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the  
HP LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.  
A pixel consists of one red, one green, and one blue subpixel.  
A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off (a dark spot  
on a bright background). The first is the more visible of the two.  
A defective subpixel (dot defect) is less visible than a defective whole pixel, and is small and only visible on a  
specific background.  
To locate defective pixels, the monitor should be viewed under normal operating conditions and in normal operating  
mode at a supported resolution and refresh rate, from a distance of approximately 50 cm (16 inches).  
We expect that, over time, the industry will continue to improve its ability to produce displays with fewer cosmetic  
imperfections, and we will adjust guidelines as improvements are made.  
For more information about your HP LCD Monitor, refer to the HP Web site at: http://www.hp.com/support  
Power Cord Set Requirements  
The monitor power supply is provided with Automatic Line Switching (ALS). This feature allows the monitor to operate  
on input voltages between 100–240Vv, 50/60 Hz, 1.5A.  
The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use in the  
country/region where you purchased the equipment.  
If you need to obtain a power cord for a different country/region, you should purchase a power cord that is  
approved for use in that country/region.  
The power cord must be rated for the product and for the voltage and current marked on the product’s electrical  
ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked  
on the product. If you have questions about the type of power cord to use, contact your HP-authorized service  
provider.  
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against  
it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the  
product.  
B–6  
User’s Guide  
   
C
Agency Regulatory Notices  
Federal Communications Commission Notice  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15  
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio or television technician for help.  
Modifications  
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly  
approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.  
Cables  
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain  
compliance with FCC rules and regulations.  
Declaration of Conformity for Products Marked with  
FCC Logo, United States Only  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
For questions regarding your product, contact:  
Hewlett-Packard Company  
P. O. Box 692000, Mail Stop 530113  
Houston, Texas 77269-2000  
Or  
Call: 1-800-474-6836  
For questions regarding this FCC declaration, contact:  
Hewlett-Packard Company  
P. O. Box 692000, Mail Stop 510101  
Houston, Texas 77269-2000  
Or  
Call: 1-281-514-3333  
To identify this product, refer to the part, series, or model number found on the product.  
User’s Guide  
C–1  
         
Agency Regulatory Notices  
Materials Disposal  
This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at  
end-of-life:  
Disposal of this material can be regulated because of environmental considerations. For disposal or recycling  
information, contact your local authorities or the Electronic Industries Alliance (EIA) (http://www.eiae.org).  
Chemical Substances  
HP is committed to providing our customers with information about the chemical substances in our products as  
needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European  
Parliament and the Council). A chemical information report for this product can be found at:  
Canadian Notice  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.  
Avis Canadien  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du  
Canada.  
European Union Regulatory Notice  
This product complies with the following EU Directives:  
Low Voltage Directive 2006/95/EC  
EMC Directive 2004/108/EC  
Compliance with these directives implies conformity to applicable harmonized European standards (European  
Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product  
family.  
This compliance is indicated by one of the following conformity markings placed on the product:  
XXXX*  
This marking is valid for  
This marking is valid for EU  
non-Telecom products and for EU non-harmonized Telecom products.  
harmonized Telecom products  
(for example, Bluetooth).  
*Notified body number (used only if  
applicable—refer to the product label).  
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany  
C–2  
User’s Guide  
         
Agency Regulatory Notices  
Disposal of Waste Equipment by Users in Private  
Households in the European Union  
This symbol on the product or on its packaging indicates that this product must not be disposed of  
with your other household waste. Instead, it is your responsibility to dispose of your waste  
equipment by handing it over to a designated collection point for the recycling of waste electrical  
and electronic equipment. The separate collection and recycling of your waste equipment at the  
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner  
that protects human health and the environment. For more information about where you can drop  
off your waste equipment for recycling, please contact your local city office, your household waste  
disposal service or the shop where you purchased the product.  
Japanese Notice  
Japanese Power Cord Notice  
Japanese Material Content Declaration  
A Japanese regulatory requirement, defined by Specification JIS-C-0950, 2008, mandates that manufacturers  
provide Material Content Declarations for certain categories of electronic products offered for sale after  
July 1, 2006. To view the JIS-C-0950 material declaration for this product, visit www.hp.com/go/jisc0950  
User’s Guide  
C–3  
       
Agency Regulatory Notices  
Korean Notice  
®
EPA ENERGY STAR Compliance  
®
Products marked with the ENERGY STAR logo on the packaging box qualify with the  
®
U.S. Environmental Protection Agency’s ENERGY STAR guidelines for energy efficiency.  
®
Products with the ENERGY STAR label are designed to use less energy, help you save money on  
utility bills, and help protect the environment.  
®
ENERGY STAR is a registered trademark owned by the U.S. government.  
HP Recycling Program  
HP offers product end-of-life return programs for HP and other manufacturers’ hardware in several geographic areas.  
The terms and availability of these programs vary by geography because of differences in regulatory requirements  
and local customer demand. For information on the HP recycling program, refer to the HP Web site at:  
Republic of Turkey EEE Regulation  
Republic of Turkey: In conformity with the EEE Regulation.  
C–4  
User’s Guide  
       
Agency Regulatory Notices  
The Table of Toxic and Hazardous Substances/Elements and their Content  
as required by China’s  
Management Methods for Controlling Pollution by Electronic Information Products  
Toxic and Hazardous Substances and Elements  
Part Name  
Lead Mercury  
Cadmium  
(Cd)  
Hexavalent  
Chromium  
(Cr(VI))  
Polybrominated  
biphenyls (PBB)  
Polybrominated  
diphenyl ethers  
(PBDE)  
(Pb)  
(Hg)  
Liquid Crystal Display  
Panel  
X
X
O
O
O
O
Chassis/Other  
X
O
O
O
O
O
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below  
the limit requirement in SJ/T11363-2006.  
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this  
part is above the limit requirement in SJ/T11363-2006.  
All parts named in this table with an “X” are in compliance with the European Union’s RoHS Legislation – “Directive  
2002/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain  
hazardous substances in electrical and electronic equipment”.  
Note: The referenced Environmental Protection Use Period Marking was determined according to normal operating use  
conditions of the product such as temperature and humidity.  
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␍ꢁ(Cd)  
˜ˊ⎰ꢁ ŹŠ༘˦  
(PBDE)  
(Hg)  
(Cr(VI))  
(PBB)  
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X
X
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O
O
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᪩ƅɦƅǧĭᯬń᪩ᾬâ¤ƅţᯬnjꢂꢃՈȯₓţńSJ/T11363-2006 ʃβᢈǎՈ└ₓᡅ˖Ñ[4ꢀ  
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ßȖˣ˂ßΖǂʀˣ 2003  1 ȼ 27 ų͟ʃϹʖϹς᪂̣ɋꢀġ̦ɪˁʌȽˢÛ͛ 2002/95/EC ɨΨʾQ  
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User’s Guide  
C–5  
Part number: 490757-009  

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