HP Hewlett Packard 1000ux User Manual

User’s Guide  
hp StorageWorks  
1000ux/1900ux/2300ux  
Optical Jukebox  
First Edition (May 2004)  
Part Number: AA966-90901  
This guide describes procedures for operating and troubleshooting the HP StorageWorks  
1000ux/1900ux/2300ux Optical Jukebox.  
Using selection buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Top-level menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Second-level menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Control panel operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
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Contents  
Ejecting a disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Entering the administration menu password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Changing the administration menu password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Viewing the current SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Default SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
B Safety and Regulatory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
Federal Communications Commission Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Declaration of Conformity for products marked with the FCC logo -  
United States only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
EC radio frequency interference statement (Europe only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
English translation of German sound emission directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Turvallisuusyhteenveto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
Laserturvallisuus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Huolto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
English translation of Finland regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
BSMI notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Laser Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Laser Safety Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
CDRH regulations (USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Compliance with International Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
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Contents  
6
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
About This  
Guide  
About this Guide  
“About This Guide” topics include:  
Related documentation, page 8  
Conventions, page 8  
Getting help, page 10  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
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About this Guide  
Related documentation  
In addition to this guide, HP provides corresponding information:  
HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox Setup Guide  
HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox Getting Started  
Poster  
Conventions  
Conventions consist of the following:  
Document conventions  
Text symbols  
Document conventions  
This document follows the conventions in Table 1.  
Table 1: Document conventions  
Element  
Convention  
Cross-reference links  
Blue text: Figure 1  
Key and field names, menu items, buttons, and  
dialogue box titles  
Bold  
File names, application names, and text  
emphasis  
Italics  
User input, commands and directory names,  
and system responses (output and messages)  
Monospace font  
COMMAND NAMESare uppercase monospace  
font unless they are case sensitive  
Variables  
<monospace, italic font>  
Web site addresses  
Blue underlined sans serif font text  
(
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
           
About this Guide  
Text symbols  
The following symbols may be found in the text of this guide. They have the  
following meanings:  
WARNING: Text set off in this manner indicates that failure to follow  
directions in the warning could result in bodily harm or death.  
AVERTISEMENT : le non-respect de ces instructions expose l'utilisateur  
à des risques potentiellement très graves.  
AVVERTENZA: La mancata osservanza delle indicazioni fornite in un  
messaggio così evidenziato, può provocare lesioni personali o mettere  
in pericolo la vita dell'utente.  
VORSICHT: In dieser Form hervorgehobener Text weist darauf hin, dass die  
Nichtbeachtung der Anleitungen zu Verletzungen oder zum Tod führen kann.  
ADVERTENCIA: el texto con esta marca indica que si no se siguen las  
instrucciones, pueden producirse lesiones corporales o incluso la muerte.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
9
   
About this Guide  
Caution: Text set off in this manner indicates that failure to follow directions  
could result in damage to equipment or data.  
Note: Text set off in this manner presents commentary, sidelights, or interesting points  
of information.  
Getting help  
If you still have a question after reading this guide, contact an HP authorized  
service provider or access our web site: http://www.hp.com  
.
HP technical support  
Telephone numbers for worldwide technical support are listed on the following  
.
Note: For continuous quality improvement, calls may be recorded or monitored.  
Be sure to have the following information available before calling:  
Technical support registration or contract number (if applicable)  
Product serial numbers  
Product model names and numbers  
Applicable error messages  
Operating system type and revision level  
Detailed, specific questions  
HP StorageWorks Library and Tape Tools (L&TT) Support Ticket (if  
applicable)  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
       
About this Guide  
HP storage web site  
The HP web site has the latest information on this product. Access storage at:  
select the appropriate product or solution. You can also visit  
.
HP authorized reseller  
For the name of your nearest HP authorized reseller:  
In the United States, call 1-800-345-1518  
In Canada, call 1-800-263-5868  
Elsewhere, see the HP web site for locations and telephone numbers:  
.
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
11  
       
About this Guide  
12  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
Operations  
1
Identifying panel features, page 14  
Using Ultra Density Optical (UDO) disks, page 18  
Using mixed media, page 24  
Using application software, page 26  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
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Operations  
Identifying panel features  
Identify the following panel features before you install the jukebox (see Figure 1  
and Figure 2 on page 15).  
Front panel features and descriptions  
1
2
3
4
1
2
Control panel  
Power switch  
3
4
Mailslot  
Front service access panel  
Figure 1: Front panel features  
Control panel—Used to manually control and monitor operation of the  
jukebox. See the user’s guide for information on using the control panel.  
Power switch—Turns power to the jukebox on and off. Located under the  
panel through an access hole.  
Mailslot—Used to insert and remove disks from the jukebox.  
Front service access panel—A panel for service access that should only be  
removed by qualified personnel.  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
             
Operations  
Back panel features and descriptions  
2
4
1
3
1
2
Active bus indicator  
SCSI ports  
3
4
Power receptacle  
Back access panel  
Figure 2: Back panel features  
Active bus indicator—Lit when the SCSI bus is active.  
SCSI ports—68-pin high-density SCSI connectors (Micro D-type). Used for  
attaching the SCSI cable from the jukebox to the host computer. One port  
must have a SCSI cable connected, and the other must have a SCSI terminator  
connected to it.  
Power receptacle—Used for connecting the power cord to the jukebox.  
Located on the bottom of the power distribution assembly.  
This panel is removed by pushing up on the panel (from the bottom) and then  
pulling the panel out and away from the jukebox.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
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Operations  
WARNING: TThis product can only be used with an HP approved power cord  
for your specific geographic region. Use of a non-HP approved power cord  
may result in: 1) noncompliance with individual, country-specific safety  
requirements; 2) insufficient conductor ampacity that could result in  
overheating with potential personal injury and/or property damage; and 3) a  
fractured power cord, which could cause the internal contacts to be exposed,  
which potentially could subject the user to a shock hazard. HP disclaims all  
liability when HP-approved power cords are not used.  
AVERTISEMENT : ce produit ne peut être utilisé qu'avec un cordon  
d'alimentation approuvé par HP pour votre zone géographique. L'utilisation  
d'un cordon d'alimentation non approuvé par HP vous expose à ce qui suit :  
1) non-conformité aux spécifications de sécurité du pays concerné ;  
2) intensité admissible du conducteur insuffisante pouvant provoquer une  
surchauffe créant un risque de blessure ou d'endommagement du produit ;  
et 3) rupture de cordon pouvant exposer les contacts internes et créer  
un risque d'électrocution pour l'utilisateur. HP décline toute responsabilité  
en cas d'utilisation d'un cordon d'alimentation non approuvé.  
AVVERTENZA: È possibile utilizzare questo prodotto solo con un cavo di  
alimentazione approvato da HP specifico per il paese di utilizzo. L'utilizzo di  
cavi di alimentazione non approvati da HP può produrre: 1) non conformità  
ai requisiti di sicurezza specifici del paese di utilizzo; 2) amperaggio del  
conduttore insufficiente con conseguente surriscaldamento e potenziale rischio  
di lesioni a persone e/o cose; 3) rottura del cavo di alimentazione con  
conseguente esposizione dei contatti interni e potenziale rischio di scosse  
elettriche per l'utente. HP declina qualsiasi responsabilità in caso di utilizzo  
di cavi di alimentazione non approvati da HP.  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
Operations  
VORSICHT: Dieses Produkt darf ausschließlich mit einem von HP für die  
Verwendung in Ihrem Land zugelassenen Netzkabel verwendet werden.  
Die Verwendung eines nicht von HP zugelassenen Netzkabels kann  
folgende Konsequenzen haben: 1) Nichteinhaltung spezifischer, nationaler  
Sicherheitsbestimmungen; 2) Überschreiten der Strombelastbarkeit des  
Netzkabels, was zu einer Überhitzung und in der Folge zu Verletzungen  
und/oder Sachschäden führen kann; 3) Stromschlaggefahr durch offen  
liegende Adern bei Kabelbruch. Für den Fall, dass nicht von HP zugelassene  
Netzkabel verwendet werden, übernimmt HP keinerlei Haftung.  
ADVERTENCIA: este producto sólo puede utilizarse con un cable de  
alimentación aprobado por HP para su región geográfica específica.  
El uso de un cable de alimentación no aprobado por HP puede provocar  
lo siguiente: 1) el incumplimiento de requisitos de seguridad individuales  
y específicos del país; 2) insuficiente corriente permanente admisible de  
conductor que puede provocar un sobrecalentamiento y posibles lesiones  
personales o daños a la propiedad; y 3) un cable de alimentación puede  
romperse y exponer los contactos internos, lo que supone un peligro potencial  
de descarga eléctrica para el usuario. HP renuncia a toda responsabilidad en  
caso de utilizarse cables de alimentación no aprobados por HP.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
17  
Operations  
Using Ultra Density Optical (UDO) disks  
UDO media is an integral part of the storage process. This section describes the  
following:  
Choosing a disk type, page 18  
Labeling a disk cartridge, page 19  
Write-protecting an UDO disk, page 20  
Maintaining UDO media, page 22  
Note: For UDO media specifications, see “Media specifications” on page 63.  
Choosing a disk type  
Two disk types can be used in the jukebox.  
Table 2: UDO disk types  
Disk Type  
Description  
HP Part Number  
Rewritable  
Designed for virtually  
unlimited read and write  
cycles  
Q2031A  
Write once, ready many Designed for permanent  
Q2030A  
times (WORM)  
storage of data that cannot  
be altered or erased  
To order HP UDO media, contact your local HP Authorized Reseller or buy online  
.
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
           
Operations  
Labeling a disk cartridge  
Make it a practice to label your UDO disk cartridges. Adhesive labels come with  
each UDO disk for this purpose (see Figure 3).  
Caution: In order to avoid damaging the drives and media:  
Only apply labels to the areas designated in Figure 3. Never place labels over  
the disk cartridge shutter or open the shutter for any reason.  
Make sure the media is free of moisture and that all label corners are securely  
fastened to the media shell.  
Do not use disks with loosely attached labels.  
Do not use disks with multiple labels applied. Always remove old labels before  
applying new ones.  
A
B
A
Figure 3: Labeling an UDO disk  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
19  
     
Operations  
Write-protecting an UDO disk  
Each side of an UDO disk can be write-protected.  
With rewritable disks, this prevents existing files from being altered or erased, and  
new files from being written to the disk.  
With WORM disks, existing files cannot be altered or erased regardless of whether  
or not the disks have been write-protected. However, write-protecting a WORM  
disk prevents additional files from being written to the disk.  
To write-protect an UDO disk, slide the red write-protect switch to the left, as  
indicated by the arrow on the cartridge (see Figure 4).  
Write-protect switch  
Figure 4: Write-protecting an UDO disk  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
           
Operations  
Loading a disk into the drive  
Note: Label all disks before loading them into the jukebox. Some application software  
packages require that you load and eject disks by using instructions in the software. If  
you use a software application to manage files in the jukebox, check the software  
documentation before proceeding with these steps.  
1. Start with READY, or LOAD*displaying on the control panel.  
2. Load UDO media into the drive by inserting the disk gently but firmly into the  
mailslot, shutter end first, and with the side you want to access facing up (A or  
B). See Figure 5.  
An incorrectly inserted disk will be rejected with CARTIN WRONG  
displaying briefly.  
Figure 5: Loading media  
3. LOAD SLOT #will display, with #flashing to indicate the number of the  
first available storage slot in the jukebox. To select this storage slot number,  
press LOAD or ENTER. To choose a different storage slot, press NEXT or  
PREV until the desired slot number displays, and then press ENTER.  
loaded into the storage slot, LOAD *displays. You can now load additional  
disks by inserting them into the mailslot and repeating step 3 until you are  
finished loading disks.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
21  
       
Operations  
5. Press CANCEL to return to the READYstate.  
Maintaining UDO media  
Follow these guidelines to ensure that your UDO disks remain in good condition.  
Do not open the disk’s shutter and touch the disk surface.  
Do not store the disk in a dusty location.  
Do not store the disk in temperatures outside of 5ºC to 55ºC (41ºF to 122ºF).  
Do not disassemble the disk.  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
   
Operations  
Do not expose the disk to direct sunlight.  
Do not drop the disk.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
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Operations  
Using mixed media  
Mixed media refers to the option to backup to more than one drive type, such as  
MO and UDO, within the same physical jukebox.  
General considerations when using mixed media are as follows:  
Some independent software vendor application packages do not support  
mixed media. Consult your software provider to verify that your configuration  
is supported.  
The proper version of HP StorageWorks Library and Tape Tools (L&TT) is  
required for diagnostic support. Please see the online quick specs of HP  
L&TT for the most up to date information. They can be found at the following  
web address.  
When loading media into a mixed media unit, the media will first be moved to  
a media test station, where its drive compatibility can be determined, then it  
will be moved to its final destination. This drive compatibility information is  
reported over SCSI to the application software to identify which disks are  
compatible with the installed drives.  
In the TEST*control panel menu, an additional test called MEDIA TESTis  
available that will move all of the disks in the unit (except those in drives) to  
the media test station, then back to their original locations. This test can take  
about 15 minutes in a fully loaded unit. This test can be used to establish the  
drive compatibility of all of the disks in the unit if this information is thought  
to be incorrect. This should only be necessary if disks have been moved  
around by hand (during service, for example). During normal operation the  
jukebox will automatically keep track of this information.  
When a disk inventory occurs (by selecting the INIT ELEM STATUSfront  
panel command, or through a SCSI command) any disks that are found in the  
unit that have an unknown type will be moved into the media test station, then  
back to their original location to determine their drive compatibility. Again,  
this should only occur if disks are inserted by hand (during service) rather  
than through the mailslot. When firmware is downloaded into the jukebox  
controller, an initial inventory will occur automatically, and all of the disks  
will be checked for their drive compatibility type.  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
   
Operations  
Some of the front panel tests will work differently and have different initial  
requirements in a mixed media unit. For example, the DRIVE IOtest will  
require disks of both types in the unit and will only be able to load disks into  
drives of the same type.  
MO drives can only accept a SCSI address from 0 to 7.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
25  
Operations  
Using application software  
Note: While HP-UX does provide native file system support for UDO media, this  
support is only for rewritable UDO media. Refer to the “Configuration” chapter in the  
HP StorageWorks 1000ux/1900ux/2300ux Jukebox Setup Guide that shipped with  
this product for more information.  
The HP StorageWorks 1000ux/1900ux/2300ux Jukebox supports a variety of  
off-the-shelf software packages to manage your storage operations. For the latest  
information on which application software packages are compatible with this  
.
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
 
Navigation  
2
This chapter describes the following:  
Control panel features and descriptions, page 28  
Jukebox menu tree, page 30  
Control panel operations, page 33  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
27  
   
Navigation  
Control panel features and descriptions  
The control panel enables manual control of all jukebox operations using four  
buttons and an LED display. The SCSI IDs of the jukebox and its optical drives  
can be set and changed, disks may be loaded and ejected, configurations can be  
monitored and changed, performance information can be viewed, internal tests  
can be run, and the jukebox can be secured from unauthorized use. See Figure 6  
2
3
4
1
1
3
Swivel feature  
2
4
Activity light  
16-character display  
Selection buttons  
Figure 6: Control panel features  
Swivel feature—The control panel assembly can be rotated either right or left.  
Activity light—Lights up differently to indicate status:  
— Steady green—Power is on.  
— Flashing green—A drive is being accessed.  
— Amber—A fault occurred.  
16-character display—Shows information about the current operation.  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
   
Navigation  
Selection buttons—Press to perform the operations:  
CANCEL cancels the current operation or menu selection.  
PREV scrolls the display choice backwards by one.  
NEXT scrolls the display choice forward by one.  
ENTER selects the displayed choice.  
Using selection buttons  
Use the CANCEL, PREV, NEXT, and ENTER buttons to select tasks you want  
the jukebox to perform. Each time you push the NEXT or PREV button, a task  
choice appears. An “*” indicates that there is a menu beneath that choice, which  
you can access by pressing the ENTER button.  
Tip: To scroll through the menu options more quickly, push and hold the NEXT or PREV  
button.  
You can return to READY at any time by pressing CANCEL. In some cases, you  
may need to press CANCEL more than once.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
29  
 
Navigation  
Jukebox menu tree  
Figure 7 provides an overview of the jukebox menu tree.  
PREV/NEXT  
PREV/NEXT  
PREV/NEXT  
ADMIN*  
LOAD*  
EJECT*  
READY  
ENTER  
PSWD 000 000 000  
LOAD SLOT #  
EJECT SLOT #  
ENTER  
PREV/NEXT  
PREV/NEXT  
ENTER  
ENTER  
PREV/NEXT  
TEST*  
INFO*  
(service use)  
PREV/NEXT  
EXCHANGE DEMO  
INIT MECHANICS  
INIT ELEM STATUS  
MAGAZINE IO  
DRIVE IO  
REVISION  
CONFIG*  
SCSI IDS*  
JUKEBOX*  
PRODUCT #  
SN ###  
FWTYPE xxx  
DRIVES #  
SLOTS ##  
RECOVERY ON/OFF  
RESTORE DEFAULTS  
CLEAR ODOMETERS  
DUAL PICKER ON/OFF  
STARWARS ON/OFF  
NEW PASSWORD  
JKBX ID #  
DRV 1 ID #  
DRV 2 ID #  
MAILSLOT IO  
.
JKBX ODOMETERS*  
HOURS  
VERTICAL TEST  
.
.
TRANSLATE TEST  
FLIP TEST  
MOVES  
FLIPS  
SCSI LOG ON/OFF  
SECURE ON/OFF  
UPDATE  
XLATES  
PICKER TEST  
ROTATES  
FIND PLUNGE HOME  
FINF VERT HOME  
FIND XLATE HOME  
VERTICAL ENCODER  
EMPTY DRIVES  
SECURE MAIL OUT/IN  
DRIVE LOADS*  
POWER SECURE  
ON/OFF  
DRIVE #  
REP RECOVERED  
ON/OFF  
DRIVE FW*  
D# REV x.  
CONF40 ON/OFF  
EMPTY PICKER  
DRIVE SN*  
D# ####  
FILL PICKER  
EXERCISE MECH  
WELLNESS TEST  
CLEAR SOFT LOG  
CLEAR HARD LOG  
PLUNGE FULL SPD  
PLUNGE 1/2 SPD  
PLUNGE 1/4 SPD  
MAILSLOT SENSORS  
STARWARS  
HARD ERRORS*  
HARDWARE ERR #  
FRU 1-3 #  
MOTION <NAME>  
SOURCE#  
DESTINATION 1 #  
DESTINATION 2 #  
ODOMETER #  
MICROMOVE 1-6 #  
MICRONOVE ER #  
TOP/BOTTOM PICKER  
NORTH/SOUTH THUMB  
BOTTOM THUMB  
TOP THUMB  
SOFT ERRORS*  
TRANSLATE SENSOR  
(same logs available as  
under "HARD ERRORS")  
(same logs available as  
under "HARD ERRORS")  
Figure 7: Jukebox menu tree  
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Top-level menus  
The jukebox has four top-level menus.  
READY  
Indicates that jukebox is ready for operation.  
ADMIN *  
Provides access to second-level menu choices. A  
password is needed to access these choices.  
Note: A default password of “000 000 000” is set at the  
factory.  
LOAD *  
Used to load disks into the jukebox mailslot.  
Used to eject disks from the jukebox mailslot.  
EJECT *  
Note: An “*” indicates that there are multiple choices available for the displayed menu  
item. When an item is flashing, press ENTER to select it, or PREV or NEXT to display  
additional choices.  
Second-level menus  
The jukebox has four second-level menus.  
TEST *  
Runs internal tests.  
Note: Internal tests should primarily be run by service  
personnel. Only run a test when your service representative  
requests that you do.  
INFO *  
Retrieves performance information stored in the  
jukebox logs.  
CONFIG *  
Customizes the way the jukebox functions.  
SCSI IDs *  
Displays SCSI IDs and allows you to change them.  
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Note: An “*” indicates that there are multiple choices available for the displayed menu  
item. When an item is flashing, press ENTER to select it, or PREV or NEXT to display  
additional choices.  
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The following operations can be performed from the jukebox control panel:  
Configuring the jukebox, page 37  
Setting an operating configuration, page 39  
Retrieving log history, page 40  
Running an internal test, page 44  
Note: For information on loading a disk, see “Loading a disk into the drive” on  
page 21.  
Ejecting a disk  
Note: Some application software packages require that you load and eject disks by  
following the instructions in the software. If you use application software to manage  
files in the jukebox, check the software documentation before proceeding with these  
steps.  
1. With READYdisplaying on the control panel, press NEXT until EJECT *  
displays, and then press ENTER.  
2. EJECT SLOT #displays, with the “#” flashing to indicate the first storage  
slot in the jukebox that contains a disk.  
To select the storage slot number that shows in the display, press  
ENTER.  
To choose a different storage slot, press NEXT or PREV until the desired  
EJECTINGdisplays as the jukebox moves the disk to the mailslot. When the  
disk is in the mailslot, the display returns to EJECT SLOT #.  
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3. Remove the disk from the mailslot.  
You can now eject additional disks by pressing ENTER and then following  
step 1 through step 3 until you are finished ejecting the disks.  
Note: When the last disk is ejected, EMPTYdisplays briefly before returning to  
EJECT *.  
4. Press CANCEL to return to the READYstate.  
Entering the administration menu password  
READY > ADMIN* > PSWD 000 000 000  
A nine digit numeric password is required to access menu choices beneath the  
ADMIN*menu of the jukebox. The jukebox ships with a factory default password  
setting of 000 000 000.  
Note: To change the administration menu password, see “Changing the administration  
menu password” on page 35.  
To access administration menu options using the factory default password:  
1. With READYdisplaying on the control panel, press NEXT until ADMIN*  
displays.  
2. Press ENTER. PSWD000000000displays and the first set of three zeros  
flashes.  
If the default password 000000000is still in effect, you can accept this  
password by pressing ENTER three times (once for each set of three  
zeros). TEST*displays, indicating that the password was accepted. You  
are now in the menu tree below ADMIN*.  
If you have already changed the password from the factory setting, then  
continue with the following steps.  
then press ENTER. The middle set of three zeros flashes.  
4. Press NEXT or PREV until the second number of your password displays  
and then press ENTER. The third set of three zeros flashes.  
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5. Press NEXT or PREV until the third number of your password displays and  
then press ENTER. TEST *displays, indicating that the password was  
accepted. You are now in the menu tree below ADMIN*.  
Changing the administration menu password  
READY > ADMIN* > PSWD 000 000 000 >CONFIG*  
To protect the system from unauthorized access, change the password from the  
factory default setting:  
1. With READYdisplaying on the control panel, press NEXT until ADMIN*  
displays, then press ENTER and enter the password.  
2. TEST *displays, indicating that the password was accepted. Press NEXT  
until CONFIG *displays and then press ENTER.  
3. Press NEXT or PREV or until NEW PASSWORDdisplays and then press  
ENTER.  
4. NEW000000000displays and the first set of three zeros flashes. Press  
NEXT or PREV until the new number you want to assign to the first part of  
the password displays and then press ENTER. The second set of three zeros  
flashes.  
5. Press NEXT or PREV until the new number you want to assign to the second  
part of the password displays and then press ENTER. The third set of three  
zeros flashes.  
6. Press NEXT or PREV until the new number you want to assign to the third  
part of the password displays and then press ENTER.  
7. PASSWORDCHANGEDdisplays. Press CANCEL three times to return to  
READY.  
8. Power off the jukebox, then power it back on to save the password to the  
jukebox flash ROM.  
Note: Be sure to document your new password. If you forget it, contact your service  
representative to reset the security code to the factory default.  
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Viewing the current SCSI IDs  
READY > ADMIN* > SCSI IDS > VIEW IDS >  
To view current SCSI IDs:  
1. With READYdisplaying on the control panel, press NEXT until ADMIN*  
displays and then press ENTER.  
2. Enter the administration password (see “Entering the administration menu  
password” on page 34).  
3. Press NEXT until SCSIIDSdisplays and then press ENTER.  
4. JKBX ID yyor DRIVE xx ID yyis displayed. Press NEXT or PREV to  
scroll through the current SCSI IDs.  
5. Press CANCEL to exit.  
Default SCSI IDs  
Table 3 lists the default SCSI IDs for the jukebox and drives  
.
Table 3: Default SCSI IDs  
Bus 1  
ID  
Jukebox  
6
5
4
3
2
Drive 1  
Drive 2  
Drive 3  
Drive 4  
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Changing the current SCSI IDs  
READY > ADMIN* > SCSI IDS >  
To change the SCSI IDs:  
1. Follow the instruction in “Viewing the current SCSI IDs” on page 36 until the  
list of SCSI IDs is displayed.  
2. Press NEXT until the setting you want to change displays, and then press  
ENTER. The ID begins flashing.  
3. Press NEXT or PREV until the new ID that you want displays and then press  
ENTER.  
4. Repeat step 2 and step 3 until you have changed all the IDs that need to be  
updated.  
5. Press NEXT until UPDATEdisplays, and then press ENTER.  
6. UPDATEor WAIT FOR UPDATE and then IDS SAVEDdisplays briefly.  
— If the new settings do not conflict with other SCSI IDs on the bus, SCSI  
IDSdisplays.  
— If the new settings conflict with other IDs on the SCSI bus,  
CONFLICT-ABORTEDdisplays briefly and then VIEW IDSdisplays.  
Any changes entered are lost, and you must repeat the above steps to set a  
new ID.  
7. Press CANCEL until READYdisplays.  
8. Power off the jukebox and then power it back on to save the IDs to the  
jukebox flash ROM.  
Configuring the jukebox  
You can set configurations to customize the way the jukebox operates. Table 5  
lists the jukebox configuration options.  
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Table 5: Configuration options  
Configuration Name  
Description  
Default  
RECOVERY ON/OFF  
Toggles between ON and OFF. If the configuration is set RECOVERY ON  
to ON, the jukebox attempts to recover from errors; if the  
configuration is set to OFF, the jukebox immediately  
stops moving if an error condition occurs. The default  
configuration is RECOVERY ON, and recovery should  
remain ON under normal conditions.  
RESTORE DEFAULTS Sets all jukebox configurations to default settings.  
NA  
NA  
CLEAR ODOMETERS  
Sets all jukebox odometers to zero.  
Note: Used by service personnel only.  
DUAL PICKER  
ON/OFF  
Toggles between ONand OFF. (The default setting is  
DUAL PICKER ON, and dual picker mode should  
remain ONunder normal conditions.) If the  
DUALPICKER  
ON  
configuration is set to ON, the jukebox runs with dual  
picker (disk transport) addressing ON; if the  
configuration is set to OFF, the jukebox runs with dual  
picker (disk transport) addressing OFF.  
STARWARS ON/OFF  
Should be set to ONduring normal operation. Toggles  
between ONand OFF.The ONconfiguration enables  
the vertical sensors; the OFFconfiguration disables the  
vertical sensors.  
STARWARS ON  
Note: Used by service personnel only.  
NEW PASSWORD  
Allows you to change the numerical password required 000-000-000  
to access the menu choices under the ADMIN*menu on  
the jukebox control panel.  
SCSI LOG ON/OFF  
Should be set to OFFduring normal operation. Toggles SCSI LOG  
between ONand OFF. Tracks internal SCSI states and  
OFF  
saves the information to a log.  
Note: Used by service personnel only.  
SECURE MS ON/OFF Toggles between ONand OFF. The ONconfiguration  
disables loading and ejecting disks. The OFF  
SECURE MS  
OFF  
configuration enables loading and ejecting disks.  
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Configuration Name  
Description  
Default  
SECURE MAIL  
OUT/IN  
Toggles between OUT and IN. Determines the  
orientation of the mailslot when the SECURE  
configuration is set to IN. When set to OUT, the mailslot  
remains in its normal orientation. When set to IN, the  
mailslot rotates in, making it inaccessible.  
OUT  
POWER SECURE  
ON/OFF  
Toggles between ONand OFF. The ONconfiguration  
POWER  
retains your selection of the SECURE MSconfiguration SECURE OFF  
through power cycling (or power outage). The OFF  
configuration allows the jukebox to return to the default  
setting of this configuration after a power cycling.  
REP RECOVERED  
ON/OFF  
Toggles between ONand OFF. When set to ON,  
recovered errors are reported; when set to OFF,  
recovered errors are not reported.  
REP  
RECOVERED  
ON  
CONF40 ON/OFF  
NA  
Caution: Changing this configuration may  
result in a service call. Used by service  
personnel only.  
Setting an operating configuration  
READY > ADMIN* > CONFIG*  
To set an operating configuration:  
1. With READYdisplaying on the control panel, press NEXT until ADMIN*  
displays.  
2. Enter the administration password (see “Entering the administration menu  
password” on page 34).  
3. TEST*displays. Press NEXT until CONFIG*displays and then press  
ENTER.  
4. Press NEXT or PREV until the name of the configuration you want to set  
displays and then press ENTER.  
If the configuration has multiple settings, the current setting flashes. Proceed  
to step 5. Otherwise, the configuration is set and a confirmation message  
displays.  
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5. If the current configuration setting is flashing, press NEXT or PREV until the  
desired setting displays, and then press ENTER. OPTION SAVEDdisplays  
and then the configuration’s name and setting displays, indicating that the  
configuration is set.  
6. Press CANCEL to return to READY.  
7. Power off the jukebox and then power it back on to save the configuration to  
the jukebox flash ROM.  
Retrieving log history  
READY > ADMIN* > INFO*  
To display information stored in the jukebox operating logs:  
1. With READYdisplaying on the control panel, press NEXT until ADMIN*  
displays.  
2. Enter the administration password (see “Entering the administration menu  
password” on page 34).  
3. TEST* displays. Press NEXT until INFO*displays, and then press ENTER.  
4. Press NEXT until the name of the log you want to access displays and then  
press ENTER.  
5. After you are finished viewing log information, press CANCEL to return to  
READY.  
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Information logs are described in Table 6.  
Table 6: Information logs  
Log name  
Description  
Jukebox firmware version number.  
REVISION  
JUKEBOX*  
Pressing ENTER allows you to select from the  
following:  
Product identification string  
Serial number of the unit.  
PRODUCT #  
SN #  
For factory use only. Code that identifies the type  
of firmware used in the unit.  
FW TYPE ##  
Number of drives in the unit.  
DRIVES #  
SLOTS #  
Number of storage slots in the unit.  
Pressing ENTER allows you to select from the  
JKBX ODOMETERS*  
following:  
Number of operation hours (time the power was  
on). Some of the time may be while in power  
reduction mode.  
HOURS  
Total moves and move attempts by the disk  
transport mechanism.  
MOVES  
Total disk transport mechanism flips.  
FLIPS  
Total disk transport mechanism horizontal  
moves.  
XLATES  
Total mailslot rotations.  
ROTATES  
Pressing ENTER allows you to select from the  
DRIVE LOADS*  
following:  
Total disk loads for the drive numbered “#.”  
DRIVE #  
Press ENTER to select the logs under this  
DRIVE FW*  
selection.  
DRIVE SN*  
Press ENTER to select the logs under this  
selection.  
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Table 6: Information logs (Continued)  
Log name  
Description  
Log of unrecoverable errors (commands that did  
not successfully complete). Returns either NO  
HARD ENTRIESor ENTRY #. (There may be  
multiple hard error numbers.)  
HARD ERROR*  
Press ENTER to view the log for the currently  
displayed error, or press NEXT to select the next  
error.  
Log of recovered errors (commands that did not  
complete successfully). Returns either NO SOFT  
ENTRIESor ENTRY #. (There may be multiple  
soft error numbers.)  
SOFT ERROR*  
Press ENTER to view the log for the currently  
displayed error, or press NEXT to select the next  
error.  
Log of errors during the most recent move.  
Returns either NO ENTRIESor the number of  
recovery errors.  
RECOVERY ERROR*  
Press ENTER to view the log for the currently  
displayed error, or press NEXT to select the next  
error.  
*
Internal diagnostics error number for the failure.  
HARDWARE ERR #  
Note: FRUs are listed to show where to focus the troubleshooting efforts. The FRUs  
are not listed to suggest that the components need replacement.  
Field replaceable unit most likely to be at fault.  
*FRU 1 #  
*
Field replaceable unit second most likely to be at  
fault.  
FRU 2 #  
*
Field replaceable unit third most likely to be at  
fault.  
FRU 3 #  
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Table 6: Information logs (Continued)  
Log name  
Description  
<name> indicates one of the following types of  
movements taking place in the jukebox at the  
time of the failure:  
MOTION  
<name>  
EXCHANGE  
MOVE  
POSITION  
INIT ELEM  
REZERO  
ROTATE  
DIAGNOSTIC  
RESTORE  
SCSI element number to which the source refers.  
(This information is valid for MOVE, EXCHANGE,  
and POSITIONmovements only.)  
SOURCE #  
SCSI element to which the first destination refers.  
(This information is valid for MOVEand  
EXCHANGEmovements only.)  
DESTINATION  
1 #  
SCSI element to which the second destination  
refers. (This information is valid for the  
EXCHANGEmovement only.)  
DESTINATION  
2 #  
Move number in which the error occurred.  
ODOMETER #  
*
First jukebox micro-move for the original move  
command issued prior to the failure.  
MICROMOVE 1  
#
*
Second jukebox micro-move for the original  
move command issued prior to the failure.  
MICROMOVE 2  
#
*
Third jukebox micro-move for the original move  
command issued prior to the failure.  
MICROMOVE 3  
#
Fourth jukebox micro-move for the original move  
command issued prior to the failure.  
*MICROMOVE 4  
#
*
Fifth jukebox micro-move for the original move  
command issued prior to the failure.  
#
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Table 6: Information logs (Continued)  
Log name  
Description  
*
Sixth jukebox micro-move for the original move  
command issued prior to the failure. (This is the  
last to be logged.)  
MICROMOVE 6  
#
Micro-move error that occurred.  
*MICROMOVE ER #  
Displays either TOPor BOTTOMindicating  
which side of the disk transport mechanism was  
active at the time of the error.  
TOP or BOTTOM  
PICKER  
Displays either NORTHor SOUTHindicating  
which thumb on the transport mechanism was  
active at the time of the error.  
NORTH or SOUTH  
THUMB  
Running an internal test  
READY > ADMIN* >TEST*  
This section describes self-diagnostic tests that are available on the jukebox.  
Caution: Diagnostic tests should be run only by an authorized service  
representative. Descriptions of the self-diagnostic tests are included in this  
manual for information purposes only. If not properly completed, some of the  
internal diagnostic tests can corrupt your file system. In some rare instances,  
your service representative may request that you run specific tests to provide  
information before they come to your site, or you may receive a control panel  
message to run a specific test.  
1. With READYdisplaying on the control panel, press NEXT until ADMIN*  
displays.  
2. Enter the administration password (see “Entering the administration menu  
password” on page 44).  
3. TEST*displays. Press ENTER.  
4. Press NEXT until the name of the test you want to run displays and then press  
ENTER to start the test.  
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Note: You may press CANCEL at any time to abort a test. A delay may occur while the  
current test loop completes.  
Table 7: Internal tests  
Test Name  
Description  
EXCHANGE DEMO Used by service personnel only. Do not run this test if the  
jukebox contains disks with file system data on them.  
This test moves randomly-chosen optical disks to random  
storage slot locations. This test displays FAILif there are no  
disks in the jukebox or if all storage slots are full. For best  
results, the jukebox should contain as many disks as there  
are drives, plus two additional disks. The transport and  
mailslot must be empty. For mixed media jukeboxes, this test  
requires two disks of each media type (MO and UDO).  
INIT MECHANICS  
INIT ELEM STATUS  
Runs the FIND PLUNGE HOME, FIND VERTICAL HOME,  
FIND XLATE HOME, and INIT ELEM STATUStests.  
Each test is run one time per test loop.  
Physically scans the entire unit to determine which storage  
slots contain disks and if the drives contain disks.  
This test appears as ISTAT TESTin all control panel error  
messages.  
MAGAZINE IO  
DRIVE IO  
Makes a combination of moves with a PASS/FAILresult. It  
moves an optical disk from a randomly-chosen full slot to a  
randomly-chosen empty slot with a random flip. It then  
moves the disk back to its original storage slot with its  
original orientation. This test displays FAILif there are no  
disks in the jukebox or if all storage slots are full. The drives  
and mailslot must be empty.  
Makes a combination of moves with a PASS/FAILresult. It  
moves an optical disk from a randomly-chosen full slot to a  
randomly-chosen drive with a random flip. It then moves the  
cartridge back to its original slot with its original orientation.  
This test displays FAILif there are no disks in the jukebox or  
if all storage slots are full. The drives and mailslot must be  
empty. For mixed media jukeboxes, this test requires one  
disk of each media type (MO and UDO).  
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Table 7: Internal tests (Continued)  
Test Name  
Description  
MAILSLOT IO  
Makes a combination of moves with a PASS/FAILresult. It  
moves an optical disk from the lowest-numbered full slot to  
the mailslot with a random flip. It then moves the cartridge  
back to its original slot with its original orientation. This test  
displays FAILif there are no disks in the jukebox or if all  
storage slots are full. The drives and mailslot must be empty.  
VERTICAL TEST  
Moves the disk transport mechanism up and down the full  
length of the rail. Returns PASS/FAIL. No disks are  
required.  
TRANSLATE TEST  
FLIP TEST  
Moves the disk transport mechanism from side to side. No  
disks are required.  
Makes a combination of moves with a PASS/FAILresult.  
Flips the disk transport mechanism at various locations. No  
disks are required.  
PICKER TEST  
Flips the disk transport mechanism and switches active  
thumbs. No disks are required.  
FIND PLUNGE  
HOME  
Calibrates the disk transport mechanism, establishes the  
mechanism’s orientation, and determines the reference  
points in the picker travel path. Assumes that the mechanics  
and servo system are functional. No disks are required.  
FIND VERT HOME  
Recalibrates the vertical position of the disk transport  
mechanism and verifies that the vertical path is clear. No  
disks are required.  
FIND XLATE HOME Calibrates the reference points for the side-to-side motion of  
the disk transport mechanism. No disks are required.  
VERTICAL  
Moves the disk transport mechanism down to the lower stop,  
moves it back up a short distance, and then moves it back  
down. On the second downward motion the number of  
digital pulses is counted and verified. Returns PASS/FAIL.  
No disks are required.  
ENCODER  
EMPTY DRIVES  
EMPTY PICKER  
Used by service personnel only. Do not run this test if the  
jukebox contains disks with file system data on them.  
Moves disks out of the drive mechanism(s) and returns them  
to their home storage slot locations if the locations are  
known. If the home storage location is not known, the  
jukebox moves the disks into the first available empty storage  
slot.  
Moves a disk from the disk transport mechanism to its home  
storage slot location if that location is known, otherwise the  
disk is placed into the first available empty storage slot.  
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Table 7: Internal tests (Continued)  
Test Name  
Description  
FILL PICKER  
Used by service personnel only. Do not run this test if the  
jukebox contains disks with file system data on them.  
Moves a disk into the disk transport mechanism from the first  
storage slot containing a disk. This test must be run twice to  
fill both containers in the disk transport mechanism.  
EXERCISE MECH  
WELLNESS TEST  
Runs the VERTICAL TEST, TRANSLATE TEST, FLIP  
TEST, MAGAZINE IO, DRIVE IO, and MAILSLOT IO  
tests. Each test runs one time per test loop.  
Checks the general capability of the jukebox. Requires one  
loaded disk. The drives, transport, and mailslot must be  
empty. Runs INIT MECHANICSand EXERCISE  
MECHANICS. Each test runs one time per test loop.  
CLEAR SOFT LOG  
CLEAR HARD LOG  
PLUNGE FULL SPD  
PLUNGE 1/2 SPD  
Used by service personnel only. Sets the soft error log to  
zero.  
Used by service personnel only. Sets the hard error log to  
zero.  
Allows the disk transport mechanics to run at full speed. This  
setting should always be used in normal jukebox operation.  
Used by service personnel only.  
Allows the disk transport mechanics to run at half speed.  
PLUNGE 1/4 SPD  
Used by service personnel only.  
Allows the disk transport mechanics to run at quarter speed.  
MAILSLOT  
SENSORS  
Displays the current state of the mailslot sensors. If a sensor  
is not blocked, a “0” is displayed. If a sensor is blocked, an  
“*” is displayed. The display automatically updates when the  
status changes.  
STARWARS  
The display shows 0 0 0.  
Each “0" indicates one of the paths that the disk transport  
mechanism follows in front of each stack of optical disks. If  
the path is clear, a “0” displays; if the path is blocked  
(because of an optical disk that is not inserted fully into its  
storage slot for example), an “*” will be displayed. This  
display is automatically updated if the status changes.  
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Table 7: Internal tests (Continued)  
Test Name  
Description  
BOTTOM THUMB  
Used by service personnel only.  
Reports THUMB A, THUMB B, or NO THUMB. Looks at the  
top and bottom thumb sensors and reports whether the  
thumbs on the disk transport mechanism are in the forward  
or back position. If THUMB Aor THUMB Bis returned, the  
specified thumb is the forward position. If NO THUMBis  
returned, both thumbs are in the back position.  
TOP THUMB  
Used by service personnel only.  
Reports ONor OFF. Looks at the top thumb sensor which  
reports whether or not the thumb that is currently on the top  
side of the disk transport mechanism is in the forward  
position. If ONis reported the thumb is in the back position;  
if OFFis reported the thumb is in the forward position.  
TRANSLATE  
SENSOR  
Reports ONor OFFafter looking at the translate calibration  
sensor. Display automatically updates if the status changes.  
MEDIA TYPE  
This is available only in a mixed-media (MO and UDO) unit.  
Moves all of the disks in the jukebox, except those in drives,  
to the media test station, then back to their original positions  
to determine the drive compatibility of all of the disks.  
48  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
Troubleshooting  
3
Troubleshooting common problems, page 50  
Retrieving log history, page 56  
Running an internal test, page 56  
Using HP StorageWorks Library and Tape Tools, page 57  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
49  
   
Troubleshooting  
Troubleshooting common problems  
If the procedures in Table 8 do not address or resolve your problem, visit  
http://www.hp.com/go/udo for additional assistance, or contact HP technical  
support (see “Getting help” on page 10).  
Table 8: Troubleshooting installation  
Problem  
Solution  
Power  
Jukebox will not power on  
Check that the power indicator light  
on the control panel is on. If it is not,  
make sure the power switch on the  
front panel is on.  
Replace the power cord.  
Host computer system does not  
Ensure the jukebox is not in an error  
or failed state. If so, troubleshoot the  
error before continuing.  
recognize the jukebox or the drives  
Ensure the jukebox is connected and  
powered on. The jukebox must be  
on when booting the host computer  
for the jukebox to be recognized.  
If the jukebox is the last device on  
the SCSI bus, check that it has been  
terminated and that the maximum  
cable length has not been  
exceeded.  
Check SCSI ID assignments and  
resolve any conflicts.  
Ensure you are connected to the  
correct SCSI bus type. UDO  
jukeboxes are LVDS devices.  
If using a narrow (8-bit) HBA, make  
sure that all addresses are in the  
range 0 through 7.  
For Windows operating systems, use  
the device manager to rediscover  
the jukebox.  
For HP-UX, use ioscanto verify  
that the HBA and attached devices  
For other operating systems, refer to  
the system administrators guide for  
diagnosing missing peripherals.  
50  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
           
Troubleshooting  
Table 8: Troubleshooting installation (Continued)  
Problem  
Solution  
Check that the application software  
is compatible with the jukebox.  
Check that the device is present on  
the system using HP StorageWorks  
Library & Tape Tools, available from  
.
Power cycle the jukebox and power  
down the host. Wait until the  
jukebox completes its power cycle  
before powering up the host.  
Power cycle the jukebox.  
The power-on selftest failed and  
DEVICE FAILEDdisplays  
If the power-on test continues to fail,  
press ENTER, write down the  
displayed error code and a micro  
move error, and contact your  
support representative.  
Power cycle the jukebox.  
Power to the jukebox failed while a disk  
was in the drive and the display did not  
return to READYafter the power came  
back on  
If READYdoes not display  
(power-on test is unsuccessful),  
switch off the power and contact  
your support representative.  
Caution: Do not move the unit!  
Moving the unit risks damaging  
the optical drive.  
No display messages appear  
Ensure that the power cord is  
connected.  
Ensure that the power switch is on.  
Power cycle the jukebox.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
51  
Troubleshooting  
Table 8: Troubleshooting installation (Continued)  
Problem  
Solution  
Connection  
Other SCSI devices no longer work  
when the jukebox is installed  
Check SCSI ID assignments and  
resolve any conflicts.  
Ensure that the SCSI ID for the HBA  
is different from that of the jukebox.  
Check for proper SCSI cabling and  
termination.  
Ensure the maximum cable length  
for the bus has not been exceeded  
(12 meters for LVDS and 3 meters  
for SE).  
Media  
A disk is stuck in a drive  
See “Ejecting a disk” on page 33.  
Attempt to unload the disk using  
your application software.  
If unsuccessful, contact your service  
representative.  
Cannot write to a disk  
permissions.  
Eject the disk and check that the  
write-protect tab on each side of the  
disk is in the write-enabled position  
(see “Write-protecting an UDO  
disk” on page 20).  
If unsuccessful, contact your service  
representative.  
LOAD ERRORor FAILEDdisplays  
Press CANCEL. Insert the disk into  
the mailslot again.  
If the light bar on the control panel  
is amber, cycle power to the  
jukebox. When READYdisplays, try  
loading the disk again.  
when a disk is inserted into the mailslot  
If unsuccessful, contact your service  
representative.  
INCOMPATIBLEdisplays when a disk  
An attempt was made to load an  
that you use UDO disks in UDO drives,  
and MO disks in MO drives.  
is loaded.  
52  
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Troubleshooting  
Table 8: Troubleshooting installation (Continued)  
Problem  
Solution  
RESERVEDdisplays when a disk is  
The SECURE MSconfiguration is set.  
Disks cannot be loaded. To change this  
setting, see “Setting an operating  
configuration” on page 39.  
inserted into the mailslot  
MAILSLOT EMPTYdisplays when a  
Remove and then replace the disk  
disk is inserted into the mailslot  
fully into the mailslot.  
If the same error reappears, then the  
mailslot sensors are not detecting a  
disk and may be defective. Contact  
your service representative.  
DEST NOW FULLdisplays when a disk The jukebox moved a disk into the slot  
is inserted into the mailslot  
you chose before your load command  
executed.  
Press CANCEL, select another slot  
for the disk, and then reattempt a  
load.  
Initiate an INITELEMSTATUS  
test (see“Internal tests” on page 45).  
TRANSPORT FULL displays when a  
The disk transport mechanism  
already contains a disk. Refer to  
your host and application software  
documentation for recovery  
procedures.  
disk is inserted into the mailslot  
Attempt an EMPTYPICKERtest  
(see “Internal tests” on page 45).  
If unsuccessful, contact your support  
representative.  
MAILSLOT SENSOR displays when a  
Remove and then re-insert the disk.  
disk is inserted into the mailslot  
If unsuccessful, the jukebox mailslot  
sensors may have failed. Contact  
your service representative.  
EJECT ERROR displays when a disk  
Press CANCEL. Attempt to eject the  
eject is attempted  
disk again.  
If the light bar on the control panel  
is amber, cycle power to the jukebox  
and try to eject the disk again when  
READYdisplays.  
If there is no disk in the mailslot and  
this error message repeats, contact  
your service representative.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
53  
Troubleshooting  
Table 8: Troubleshooting installation (Continued)  
Problem  
RESERVEDdisplays when a disk eject is The application software reserved the  
attempted  
element for its use or a security  
configuration was set to prevent disk  
ejection.  
See “Setting an operating  
configuration” on page 39.  
Attempt the operation using your  
application software.  
EMPTY *displays when a disk eject is  
This is not an error. There are no disks in  
the jukebox.  
attempted  
TRANSPORT FULLdisplays when a  
The disk transport mechanism  
already contains a disk. Refer to  
your host and application software  
documentation for recovery  
procedures.  
disk eject is attempted  
Attempt an EMPTYPICKERtest  
(see “Internal tests” on page 45).  
If unsuccessful, contact your service  
representative.  
SOURCE NOW EMPTY displays when a The application software moved the disk  
disk eject is attempted  
from the slot you chose before your eject  
command executed.  
Press CANCEL. You may have to  
wait for the application software to  
replace the disk into the slot before  
attempting another eject.  
Initiate an INITELEMSTATUS  
test (see“Internal tests” on page 45).  
MAILSLOT FULLdisplays when a disk A disk is in the mailslot. To remove the  
eject is attempted  
disk, select EJECT *, select the slot you  
want the disk ejected from again, and  
eject the disk.  
Operation  
Forgot the password  
Enter the default password (000  
If unsuccessful, contact your service  
representative.  
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HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
Troubleshooting  
Table 8: Troubleshooting installation (Continued)  
Problem  
Solution  
You want to stop a test that is running  
Press CANCEL. The current test loop  
continues until finished, then the test  
stops.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
55  
Troubleshooting  
Retrieving log history  
In addition to the procedures listed in the previous sections, the jukebox log  
history may assist in the troubleshooting process. See “Retrieving log history” on  
page 40 for more information on how to access the log using the jukebox control  
panel.  
Running an internal test  
If your service representative requests that you run an internal test, see “Running  
an internal test” on page 44 for more information on how to access the test options  
using the jukebox control panel.  
56  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
   
Troubleshooting  
Using HP StorageWorks Library and Tape Tools  
HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for  
tape mechanisms, tape automation, magneto-optical and UDO products. L&TT  
provides functionality for firmware downloads, verification of device operation,  
maintenance procedures, failure analysis, corrective service actions and some  
utility functions. Seamless integration is provided with HP’s hardware support  
organization through generating and emailing support tickets. The support ticket  
delivers a snapshot, or an in-depth view, of the storage system.  
L&TT is a free download from the web and deploys in less than five minutes. It is  
ideal for customers who want ensured product reliability, self-diagnostics and  
faster resolution of device issues.  
For more information, visit http://www.hp.com/support/tapetools  
.
Figure 8: HP StorageWorks L&TT  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
57  
       
Troubleshooting  
58  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
Specifications  
A
Jukebox specifications, page 61  
Drive specifications, page 62  
Media specifications, page 63  
Safety and regulatory specifications, page 64  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
59  
   
Specifications  
Environmental specifications  
Table 9: Environmental specifications  
Characteristic  
Temperature  
Specification  
Operating  
10ºC to 32ºC (50ºF to 90ºF)  
-40ºC to 60ºC (-40ºF to 140ºF)  
10ºC (50ºF) per hour  
Non-operating (without media)  
Gradient  
Transportation (<14 consecutive days)  
Humidity  
-30ºC to 60ºC (-22ºF to 140ºF)  
Operating  
10% to 80% RH  
5% to 90% RH  
Non-operating (without media)  
Shock  
Non-operating (without media)  
Vibration (5 to 500 Hz)  
Operating  
10 cm tilt, drop test  
0.21 g rms  
Non-operating (random)  
Non-operating (swept-sine)  
Power Requirements  
Line voltage  
2.1 g rms  
0.5 g (0 to peak)  
100 to 240 VAC  
Line frequency  
50 to 60 Hz  
Power consumption  
Energy-saving mode  
50 W maximum  
Power savings when robotics are inactive  
60  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
   
Specifications  
Jukebox specifications  
Table 10: Jukebox specifications  
Characteristic  
Specification  
General  
Average disk exchange time  
MSBF (robotics)  
Physical  
6.5 seconds  
2,000,000 swaps  
Height  
914 mm (36.0 in)  
869 mm (33.9 in)  
482 mm (19.0 in)  
100 kg (220 lb)  
127 kg (280 lb)  
Width  
Depth  
Weight (net)  
Weight (shipping)  
Interface  
SCSI interface  
Low-voltage differential SCSI (LVDS),  
68 pin  
Certification  
Safety  
UL 60950, CSA 60950, EN 60950, IEC  
60950  
Emissions  
Laser  
FCC Class A, CISPR 22, Class A  
EN 60825-1, CDRH  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
61  
 
Specifications  
Drive specifications  
Table 11: Drive specifications  
Characteristic  
Specification  
Disk capacity  
30 GB  
Average seek  
35 msec  
Rotational speed  
2100 RPM +/- 0.5% WORM  
1950 RPM +/- 0.5% Rewritable  
Data transfer rate (software and system  
dependent)  
Reads (max. sustained):  
— WORM, 7.96 MB/sec  
— Rewritable, 7.99 MB/sec  
Writes (max. sustained):  
— WORM, 3.98 MB/sec  
— Rewritable, 3.99 MB/sec  
Burst (synchronous): 40 MG/sec  
Burst (asynchronous, data in):  
6.7 MB/sec  
Burst (asynchronous, data out):  
40 MB/sec  
Disk load time  
5 sec typical/  
3 sec typical  
Disk unload time  
Read/write compatibility  
Read/write UDO 1st generation format  
only  
Interface type  
SCSI LVD (68 pin)  
MSBF  
750,000 load/unload cycles  
20  
Read/write error rate (uncorrectable)  
Seek error rates  
< 1 per 10 bytes read  
Recoverable: < 1 per 100,000  
seeks  
Hard error seeks: <1 per 10,000  
seeks  
MO drives and two UDO drives only.  
62  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
   
Specifications  
Media specifications  
Table 12: Media specifications  
Rewritable  
Specification  
Characteristic  
WORM Specification  
General  
Recording capacity  
Archival life (recorded)  
Shelf life (unrecorded)  
Warranty  
30 GB  
30 GB  
50 years  
50 years  
50 years  
50 years  
Limited Lifetime Warranty  
Limited Lifetime Warranty  
Physical  
Disk thickness  
2.4mm (.1in)  
130mm (5.12in)  
8192 bytes  
2.4mm (.1in)  
130mm (5.12in)  
8192 bytes  
Outer diameter  
Bytes per sector  
Recording layer  
Performance  
Phase change  
Phase change  
Load-unload lifetime  
Overwrite capability  
Operating Environment  
20,000 cycles per side  
No  
20,000 cycles per side  
Yes  
Operating humidity range 5ºC to 55ºC, 3% to 85%  
RH  
5ºC to 55ºC, 3% to 85%  
RH  
Non-operating (storage)  
humidity range  
-10ºC to 55ºC, 3% to 90% -10ºC to 55ºC, 3% to  
RH 90% RH  
Note: This product supports mixed media. The supported configuration includes two  
MO drives and two UDO drives only.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
63  
     
Specifications  
Safety and regulatory specifications  
Table 13: Safety and regulatory specifications  
Description  
Specification  
UL Listed Mark  
UL 60950 (standard for safety of  
information technology equipment)  
TUV GS Mark (Germany)  
EN60950, IEC950 (standard for safety  
of information technology equipment,  
third edition)  
CE Marking (European Union)  
CUL Mark (Canadian UL)  
Low Voltage Directive, 73/23/EEC,  
European Union  
CAN/CSA 22.2 No. 950 (standard for  
safety of information technology  
equipment)  
Regulatory Series ID Number  
N3620N3Z, Class A  
64  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
 
Safety and Regulatory  
B
This appendix describes the following safety and regulatory information for the  
United States, Finland, Sweden, Germany, United Kingdom, European Union,  
and Japan:  
BSMI notice, page 74  
Japanese Notice, page 75  
Laser Device, page 75  
CDRH regulations (USA only), page 76  
Note: In addition to the safety information in this appendix, also refer to the HP Safety  
Guide that shipped with your product.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
65  
   
Safety and Regulatory  
Federal Communications Commission Notice  
Part 15 of the Federal Communications Commission (FCC) Rules and  
Regulations has established Radio Frequency (RF) emission limits to provide an  
interference-free radio frequency spectrum. Many electronic devices, including  
computers, generate RF energy incidental to their intended function and are,  
therefore, covered by these rules. These rules place computers and related  
peripheral devices into two classes, A and B, depending upon their intended  
installation. Class A devices are those that may reasonably be expected to be  
installed in a business or commercial environment. Class B devices are those that  
may reasonably be expected to be installed in a residential environment (that is,  
personal computers). The FCC requires devices in both classes to bear a label  
indicating the interference potential of the device as well as additional operating  
instructions for the user.  
The rating label on the device shows which class (A or B) the equipment falls into.  
Class B devices have an FCC logo or FCC ID on the label. Class A devices do not  
have an FCC logo or FCC ID on the label. Once the class of the device is  
determined, refer to the following corresponding statement.  
Class A Equipment  
This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the equipment is  
operated in a commercial environment. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful  
interference, in which case the user will be required to correct the interference at  
personal expense.  
Modifications  
The FCC requires the user to be notified that any changes or modifications made  
to this device that are not expressly approved by Hewlett-Packard Company may  
void the user's authority to operate the equipment.  
66  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
     
Safety and Regulatory  
Cables  
Connections to this device must be made with shielded cables with metallic  
RFI/EMI connector hoods in order to maintain compliance with FCC Rules and  
Regulations.  
Declaration of Conformity for products marked with the FCC logo -  
United States only  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation.  
For questions regarding this FCC declaration, contact:  
Hewlett-Packard Company  
Regulatory Engineer, MS E-200  
825 14th Street S.W.  
Loveland, CO 80537  
Or, call  
(970) 898-1738  
To identify this product, refer to the Part, Series, or Model number found on the  
product.  
Canadian Notice (Avis Canadien)  
Class A Equipment  
This Class A digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement  
sur le matériel brouilleur du Canada.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
67  
     
Safety and Regulatory  
European Union Notice  
Products bearing the CE marking comply with the EMC Directive (89/336/EEC)  
and the Low Voltage Directive (73/23/EEC) issued by the Commission of the  
European Community and if this product has telecommunication functionality, the  
R&TTE Directive (1999/5/EC).  
Compliance with these directives implies conformity to the following European  
Norms (in parentheses are the equivalent international standards and regulations):  
EN 55022 (CISPR 22) - Electromagnetic Interference  
EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity  
EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics  
EN61000-3-3 (IEC61000-3-3) - Power Line Flicker  
EN 60950 (IEC 60950) - Product Safety  
EC radio frequency interference statement (Europe only)  
WARNING: This is a class A product. In a domestic environment this product  
may cause radio interference in which case the user may be required to take  
adequate measures.  
AVERTISEMENT : matériel de classe A. L'utilisation de ce matériel en zone  
résidentielle est susceptible de générer des interférences nuisibles, auquel cas  
l'utilisateur sera tenu d'y remédier à ses propres frais.  
AVVERTENZA: Questo è un prodotto di Classe A. In un ambiente  
residenziale, questo prodotto può causare interferenze radio. In tal caso,  
68  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
     
Safety and Regulatory  
VORSICHT: Dies ist ein Produkt der Klasse A. Bei Betrieb in Wohnräumen  
kann dieses Produkt Störungen im Radio- und Fernsehempfang verursachen.  
In diesem Fall ist der Benutzer dazu verpflichtet, geeignete Abhilfemaßnahmen  
zu treffen.  
ADVERTENCIA: este es un producto de clase A. En un entorno doméstico  
este producto podría causar interferencias de radio, por lo que el usuario  
debe tomar las medidas oportunas.  
United Kingdom Telecommunications Act 1984  
The Hewlett-Packard UDO products are approved under Approval Number  
NS/G/1234/J/100003 for indirect connection to Public Telecommunication  
Systems within the United Kingdom.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
69  
 
Safety and Regulatory  
Herstellerbescheinigung  
Diese Information steht im Zusammenhang mit den Anforderungen der  
Maschinenlärn information sverordnung vom 18 Januar 1991.  
Schalldruckpegel Lp < 70 dB(A)  
am arbeitsplatz  
normaler betrieb  
nach ISO 7779:1988/EN 27779:1991 (Typprüfung)  
English translation of German sound emission directive  
This statement is provided to comply with the requirements of the German Sound  
Emission Directive, from 18 January 1991.  
Sound pressure Lp < 70 dB(A)  
at operator position  
normal operation  
according to ISO 7779: 1988/EN 27779: 1991 (type test)  
Turvallisuusyhteenveto  
Laserturvallisuus  
LUOKAN 1 LASERLAITE  
KLASS 1 LASER APPARAT  
Hewlett-Packard optiset levymuistiasemat ovat käyttäjän kannalta turvallisia  
luokan 1 laserlaitteita. Normaalissa käytössä levymuistiaseman kotelointi estää  
lasersäteen pääsyn laitteen ulkopuolelle.  
Laitteen turvallisuusluokka on määritetty standardin EN 60825 mukaisesti.  
VAROITUS !  
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa  
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Safety and Regulatory  
VARNING !  
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan  
användaren utsättas för laserstrålning, som överskrider gränsen för laserklass 1.  
Huolto  
Hewlett-Packard levymuistiasemien sisällä ei ole käyttäjän huollettavissa olevia  
kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu  
henkilö. Levymuistiaseman sisälle asennettujen luku-/kirjoitusyksiköiden  
suojakoteloa ei tule avata huoltotoimenpiteiden yhteydessä.  
VARO !  
Mikäli luku-/kirjoitusyksikön suojakotelo avataan ja suojalukitus ohitetaan, olet  
alttiina lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.  
VARNING !  
Om skyddshöljet av den optiska drivmodulen öppnas och spärren urkopplas då  
apparaten är i funktion, utsättas användaren för laserstrålning. Betrakta ej strålen.  
Tiedot luku-/kirjoitusyksikössä käytettävän laserdiodin säteilyominaisuuksista:  
Aallonpituus 660 nm  
Teho 60 mW  
Turvallisuusluokka 3B  
English translation of Finland regulatory information  
LASER SAFETY SUMMARY  
LASER SAFETY  
CLASS 1 LASER PRODUCT  
Hewlett-Packard jukeboxes are for user safe class 1 laser products. In normal use  
the enclosure of the optical drives prevents the laser beam from escaping outside  
of the product.  
The jukebox was type approved in Finland for laser safety by the National Board  
of Labour Protection. The safety class of the products was defined according to  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
71  
   
Safety and Regulatory  
WARNING: The use of the product otherwise than specified in the user’s  
manual may expose the user to laser radiation exceeding safety class 1.  
AVERTISEMENT : l'utilisation de ce produit de façon non conforme à ce  
qui est indiqué dans le manuel de l'utilisateur peut exposer l'utilisateur à des  
rayonnements laser dangereux excédant les normes de sécurité établies pour  
les matériels appartenant à la Classe 1.  
AVVERTENZA: Il mancato rispetto delle indicazioni sull'utilizzo del prodotto  
riportate nel manuale dell'utente, potrebbe esporre l'utente a radiazioni laser  
superiori alla Classe 1 di sicurezza.  
VORSICHT: Bei unsachgemäßer Nutzung des Produkts (nicht gemäß der  
Ausführungen im Benutzerhandbuch) kann der Benutzer Laserstrahlung  
ausgesetzt werden, die die Grenzwerte der Laserschutzklasseklasse 1  
übersteigt.  
ADVERTENCIA: un uso del producto distinto de los especificados en  
la guía de usuario puede producir una exposición peligrosa del usuario  
a las radiaciones superando el nivel de seguridad 1.  
72  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
Safety and Regulatory  
SERVICE  
There are no user serviceable parts inside the jukebox. The jukebox products can  
be serviced only by qualified service personnel. The optical drive mechanism(s)  
installed inside the library system shall not be opened or disassembled during  
service.  
WARNING: If the enclosure of the optical drive mechanism is opened and the  
safety interlock disabled, you may be exposed to the laser radiation when the  
drive is operating. Avoid exposure to the beam.  
AVERTISEMENT : si le boîtier du mécasnime d'entraînement optique s'ouvre et  
que le verrou de sécurité est désactivé, vous risquerez d'être exposé aux rayons  
laser lors du fonctionnement de l'unité. Évitez de vous exposer au faisceau.  
AVVERTENZA: Se il contenitore del meccanismo dell'unità ottica è aperto  
e il meccanismo di blocco di sicurezza è disabilitato, è possibile che l'utente  
sia esposto a radiazioni laser durante il funzionamento dell'unità. Evitare  
l'esposizione al raggio.  
VORSICHT: Wenn das Gehäuse des optischen Laufwerks geöffnet wird und  
die Sicherheitssperre deaktiviert ist, können Sie bei Betrieb des Laufwerks  
Laserstrahlung ausgesetzt werden. Vermeiden Sie es, sich dem Laserstrahl  
auszusetzen.  
ADVERTENCIA: si el receptáculo del mecanismo de la unidad óptica se abre  
y se desactiva el interbloqueo de seguridad, es posible que se exponga a  
la radiación de láser cuando la unidad esté funcionando. Evite la exposición  
al rayo.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
73  
Safety and Regulatory  
The information about the radiation characteristics of the laser diode used in the  
optical drive mechanism:  
Wavelength 680 nm  
Power 60 mW  
Class 3B laser  
BSMI notice  
74  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
 
Safety and Regulatory  
Japanese Notice  
Laser Device  
All HP systems equipped with a laser device comply with safety standards,  
including International Electrotechnical Commission (IEC) 825. With specific  
regard to the laser, the equipment complies with laser product performance  
standards set by government agencies as a Class 1 laser product. The product does  
not emit hazardous light; the beam is totally enclosed during all modes of  
customer operation and maintenance.  
Laser Safety Warnings  
WARNING: To reduce the risk of exposure to hazardous radiation:  
Do not try to open the laser device enclosure. There are no user-serviceable  
components inside.  
device other than those specified herein.  
Allow only HP authorized service technicians to repair the laser device.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
75  
       
Safety and Regulatory  
CDRH regulations (USA only)  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and  
Drug Administration implemented regulations for laser products on August 2,  
1976. These regulations apply to laser products manufactured from August 1,  
1976. Compliance is mandatory for products marketed in the United States. The  
labels and artwork shown below indicate compliance with CDRH regulations and  
must be attached to laser products marketed in the United States.  
WARNING: Use of controls or adjustments, or performing procedures other  
than those specified in this manual may result in hazardous laser radiation  
exposure.  
Note: Complies with 21 CFR Chapter 1 Subchapter J.  
Laser Class Information: A black on yellow label which reads, “Class 1 Laser  
Product” printed in English, French, German, Finnish, Japanese, and Spanish.  
Compliance with International Regulations  
All HP systems equipped with laser devices comply with appropriate safety  
standards, including IEC825.  
76  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
   
Glossary  
This glossary defines terms used in this guide or related to this product and is not  
Glossary  
a comprehensive glossary of computer terms.  
Glossary  
cartridge  
A plastic enclosure that contains an optical disk. The cartridge is labeled “A” or “B” to denote  
separate sides of the optical disk. The optical disk is never removed from the cartridge.  
driver  
A program that allows the operating system to communicate with a peripheral device.  
element  
A SCSI term for any one of the autochanger components — drive, mailslot, storage slots, or  
picker.  
jukebox  
A term synonymous with optical disk library or autochanger. This type of optical storage device  
is often referred to as a “jukebox” because when a file is requested, the disk containing the file  
is found, inserted into the drive, and the requested information is sent to the host computer  
system, similar to the way a musical jukebox finds a record and moves it to the turntable when a  
song is requested.  
jukebox controller  
The part of the jukebox that controls the sending and receiving of SCSI commands, and controls  
the disk transport mechanism.  
LAN  
Local area network. A group of computers and peripherals physically connected so users can  
share hardware and software resources.  
mailslot  
The area where disks are inserted and removed from the jukebox.  
An optical disk drive that supports both rewritable and WORM optical disks. The drive detects  
the disk type by reading a factory-stamped code on the disk, and automatically determines  
whether to operate in rewritable or WORM mode.  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
77  
 
Glossary  
optical disk  
A term synonymous with the 5.25-inch optical disk. There are two types of optical disks:  
rewritable and WORM.  
optical disk library  
See jukebox.  
rewritable optical  
An optical disk technology in which data can be repeatedly written using optical reading and  
writing technology.  
SCSI  
An acronym for the Small Computer Systems Interface.  
storage slot  
An autochanger element that holds cartridges when the cartridges are not in a drive or not being  
ejected through the mailslot.  
terminator  
A resistor array device used for electrically terminating a SCSI bus. A SCSI bus must be  
terminated at its two physical ends. A peripheral device uses a terminator only if it is at the end  
of the bus.  
ultra density optical  
UDO (Ultra Density Optical), like HP's DVD+RW, uses Phase Change technology in order to  
achieve increased data density on a 130mm disk. Phase Change technology uses a laser to read  
and write from the active layer on the disk. The recording process uses the laser to heat each  
data bit to a specific temperature. One temperature allows the bit to form a crystalline  
(reflective) mark and a different temperature allows the bit to form an amorphous (less  
reflective) mark. Data is read by using a low power laser beam to detect the difference in the  
levels of reflectivity recorded on the disk.  
write-once or WORM  
An additional operating mode available with multifunction drives. When a write-once (WORM)  
disk is inserted, the drive will write data, but will not write over data that has been previously  
written. This feature is useful for applications that need permanent data security and audit trails.  
write-protect  
A feature that prevents data from being written to a disk. A write-protect tab is located on both  
sides of the optical disk cartridge to enable write-protection on one or both surfaces of the disk.  
78  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
related documentation 8  
drive specifications 62  
A
access panel, service 14  
administration menu password  
changing 35  
E
environmental specifications 60  
authorized reseller, HP 11  
B
F
back panel 15  
front access panel 14  
C
G
changing the SCSI IDs 37  
configuration  
getting help 10  
setting 39  
H
control panel 14  
conventions  
help, obtaining 10  
host  
document 8  
text symbols 9  
troubleshooting 50  
HP  
D
storage web site 11  
technical support 10  
diagnostic tests  
running 44  
disks  
I
labeling 19  
loading 21  
internal tests  
maintaining 22  
rewritable 18, 20  
types 18  
listing of 45  
internal tests, running 44  
using 18  
WORM 18, 20  
write-protecting 20  
document  
labeling disks 19  
Library and Tape Tools 57  
loading disks 21  
conventions 8  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  
79  
 
Index  
logs  
SCSI IDs  
listing of 41  
retrieving 24, 40  
changing 37  
setting 36  
SCSI interface ports 15  
service access panel 14  
setting the SCSI IDs 36  
specifications  
M
mailslot 14  
media  
drive 62  
labeling 19  
loading 21  
environmental 60  
media 63  
maintaining 22  
rewritable 18, 20  
specifications 63  
types 18  
switch  
power 14  
symbols in text 9  
using 18  
T
WORM 18, 20  
write-protecting 20  
mixed media 24  
technical support, HP 10  
tests  
running 44  
text symbols 9  
troubleshooting 50, 52, 57  
P
ports, SCSI 15  
power  
U
receptacle 15  
switch 14  
troubleshooting 50  
UDO media 18, 19, 20, 21, 22  
W
warning  
R
related documentation 8  
retrieving log history 40  
laser safety 75  
web sites  
HP storage 11  
S
Library and Tape Tools 57  
write-protecting disks 20  
SCSI bus type 50  
80  
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide  

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