Model 28320
InfoLink Phone
User’s Guide
for use as a telephone
and to receive information from internet
3
Important Instructions & Information
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference; and (2) This device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which
the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission
has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This
booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify
stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or operated
in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when
used with the belt clip supplied with this product. Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz
to 1.93GHz frequency range. Installation of this equipment is subject to notification
and coordination with UTAM. Any relocation of this equipment must be coordinated
through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.
ꢀ
Table of Contents
Important InstructIons & InformatIon ..2
EquIpmEnt approval InformatIon ......2
IntErfErEncE InformatIon..................3
HEarIng aId compatIbIlIty (Hac)......3
lIcEnsIng ..........................................3
fcc rf radIatIon ExposurE
IdlE modE dIsplay ......................... 14
programmIng your pHonE.................. 15
navIgatIng tHE mEnu..................... 15
HandsEt sEttIngs .......................... 16
handSet name ..................................16
Language ...........................................16
menu coLor......................................17
Background Picture........................17
diSPLay contraSt .............................17
auto taLk ..........................................18
area codeS .......................................18
defauLt SettingS ..............................19
LiSt of defauLt SettingS.................19
contacts ....................................... 20
find entry.........................................20
add entry..........................................20
coPy aLL nameS ...............................20
PhoneBook StatuS............................21
sounds .......................................... 21
earPiece voLume...............................21
ringtone ............................................21
ringtone information ...............21
statEmEnt.....................................3
InformatIon for dEct product .......3
IntroductIon ........................................6
parts cHEcklIst ............................ 6
InstallatIon ..........................................7
Important InstallatIon guIdElInEs.....7
dIgItal sEcurIty systEm ....................7
tElEpHonE Jack rEquIrEmEnts ...........7
locatIon...........................................7
InstallIng tHE HandsEt battEry ........8
Battery Performance .........................8
Battery Low warning .......................8
Battery charging Light.....................8
basE sEt-up .....................................9
ethernet connection ...................9
teLePhone caBLe connection ...........9
Power SuPPLy connection .............10
HandsEt syncHronIzatIon* ............ 10
gEttIng to know your pHonE............ 11
basE layout................................... 11
ethernet indicator (BLue)..........11
dect indicator (BLue).....................11
Power indicator (green) .............11
Page Button .....................................11
HandsEt layout............................. 12
Left Soft Button.............................13
right Soft Button ..........................13
navigationaL/voLume Button........13
aLert indicator.................................13
caLL/SPeaker Button......................13
end Button.......................................13
fLaSh Button ................................13
caLLer id Button ............................13
intercom/Lower/uPPer caSe
ring voLume .....................................22
ring voLume information.........22
key BeeP ............................................22
basE sEttIngs ................................ 22
BaSe iP addreSS...............................22
tImE sEttIngs................................. 23
Set date & time ...............................23
time format.......................................23
aLarm .................................................24
rss sEttIngs................................. 24
view channeLS .................................24
channeL Set uP ...............................25
reSet rSS to defauLt .....................25
opEratIng your pHonE....................... 26
HElp .............................................. 26
feed Set uP......................................26
Button navigation ..........................26
call lIsts ...................................... 27
received caLLS LiSt or diaLed caLLS
LiSt .....................................................27
deLete caLLS LiSt.............................27
Button ...............................................13
* Button............................................13
PauSe/#/Lock Button ....................13
ꢁ
Table of Contents
call tImEr..................................... 28
makIng a call ............................... 28
to Switch to SPeakerPhone...........28
answErIng calls ........................... 28
adjuSting handSet/SPeakerPhone
voLume...............................................28
End call ....................................... 28
spEakErpHonE ................................ 29
making a caLL with the
voIcE maIl waItIng ....................... 33
rss customIzatIon ............................ 34
customIzIng your on scrEEn rss
InfolInk sErvIcEs....................... 34
acceSSing the configuration
Page....................................................34
handSet management ....................35
edit rSS feed...................................36
PerSonaLizing your content
SPeakerPhone....................................29
anSwering a caLL with the
information Service.........................37
information categorieS...................38
HandsEt rEgIstratIon ........................ 39
accEssory HandsEt........................ 39
dE-rEgIstratIon................................. 40
global dE-rEgIstratIon..................... 41
fIrmwarE updatE ............................... 42
otHEr InformatIon............................. 43
cHangIng tHE battEry.................... 43
battEry safEty prEcautIons ........... 43
troublEsHootIng guIdE ................. 44
teLePhone SoLutionS .......................44
caLLer id SoLutionS........................45
Battery SoLutionS............................46
gEnEral product carE .................. 46
causEs of poor rEcEptIon ............. 46
warranty InformatIon ...................... 47
warranty assIstancE..................... 47
lImItEd warranty.......................... 48
accEssory InformatIon .................. 49
IndEx ................................................. 50
SPeakerPhone....................................29
mutE ............................................. 29
pagIng........................................... 30
kEypad lock .................................. 30
IntErcom opEratIon ....................... 30
making an intercom caLL...............30
receiving an intercom caLL ...........30
advanced intercom featureS .........31
uSing intercom with externaL Phone
caLLS ..................................................31
two-way caLLing............................31
conference caLL .............................31
tranSfering a caLL ..........................32
tElEpHonE company callIng fEaturEs 32
callEr Id (cId)............................. 32
caLL waiting cid............................33
receiving caLL waiting caLLS ..33
caLLer information diSPLay.......33
if a caLLer hangS uP.................33
if you forget a waiting caLL..33
ꢂ
Introduction
This User Guide provides you with all the information
you need to get the most from your phone.
You must first set up your phone before you can use it.
This doesn’t take long and is easy to do. Just follow the
simple instructions on the next few pages.
CAUTION: When using
telephone equipment,
there are basic safety
instructions that should
always be followed. Refer
to the IMPORTANT SAFETY
INSTRUCTIONS provided
with this product and
save them for future
reference.
Need help?
If trouble is experienced with this equipment, for repair
or warranty information, please contact customer
service at 1-800-448-0329.
Alternatively, you may find the answer in
Troubleshooting Tips section at the back of this guide.
Parts Checklist (for model 28320xx2)
Make sure your package includes the items shown
here.
IMPORTANT: Because
cordless phones operate
on electricity, you should
have at least one phone
in your home that isn’t
cordless, in case the power
in your home goes out.
Base
2 Handset
charge cradles
2 Handsets
4 AAA
Nickel-metal
Hydride
batteries
2 Battery
compartment
covers
3 AC power
adaptors
Ethernet
cable
Telephone line
cord
2 Belt clips
ꢃ
Installation
INSTALLATION NOTE:
This product operates at
a frequency of 1.9GHz. to
provide communication
with minimal interference
from other electronic
devices. To further
minimize the possibility
of interference, the base
of the cordless telephone
should not be placed
near or on top of a TV,
microwave oven, or VCR.
If interference continues,
move the cordless
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors,
fluorescent lighting, microwave ovens, heating
appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low
temperature.
• Avoid other cordless telephones.
• Never install telephone wiring during a lightning
storm.
Digital Security System
Your cordless phone uses a digital security system to
protect against false ringing, unauthorized access,
and charges to your phone line.
telephone further away
from these appliances.
Telephone Jack Requirements
To use this phone, you need an
RJ11C type modular telephone
jack, which might look like the
one pictured here, installed in
your home. If you don’t have
a modular jack, call your local
phone company to find out
how to get one installed.
Wall plate
WARNING: Do not
place your phone in the
bathroom or other humid
areas.
Modular
telephone
line jack
Handset Range
The range between the
base and handset will vary
greatly depending on the
location of the base. When
there is no clear line of
sight between the base
and handset the range will
be reduced.
Location
You need to place the base within 6 feet of the AC
power outlet, telephone jack, and ethernet port.
Make sure it is at least 3 feet away from other
electrical and metal appliances to avoid interference
issues.
Your phone works by sending radio signals between
the handset and base. The strength of the signal
depends on where you locate the base. Putting it as
high as possible and separated as much as possible
from other radio devices and metal objects ensures
the best signal.
Range Indicator
The symbol on your
handset screen indicates
when you are in range.
When you are out of range,
it flashes.
8
Installation
Your unit is provided with three power adaptors; 2
for handset charger cradles and 1 base power. The
connectors are different sizes, only the larger power
adaptor is for the base unit.
CAUTION: To reduce the
risk of fire or personal
injury, use only the
Thomson Inc. approved
model GP ꢃꢁAAAHC 1.2V
ꢃꢁ0mAh, rechargeable
Nickel-metal Hydride
AAA batteries, which are
compatible with this unit.
Installing the Handset Battery
1. Locate batteries and battery door which are
packaged together inside a plastic bag and are
separate from the handsets.
2. Locate the battery compartment on the back of the
handsets.
Battery Performance
When batteries are fully
charged the handset displays
an icon of a full battery. To
keep your batteries in the best
condition, leave the handset
off the charge cradle for a
few hours at a time (after the
initial 16 hour charge).
Battery Low Warning
The handset displays a
flashing icon of an “empty”
battery and emits 3 warning
beeps. Recharge your handset
right away.
3. Insert the batteries.
When charging the battery,
level bars are animated.
4. Close the battery compartment by pushing the door
up until it snaps into place.
5. Plug the AC power adaptor of the charge cradle into
an electrical outlet.
Battery Charging Light
The blue charging light on
the handset charge cradle
stays on while the handset is
on the cradle, even when the
batteries are fully charged.
6. Place the handsets in the charge cradles. The blue
CHARGE indicator turns on, verifying the batteries
are charging.
Allow handset to charge for 1ꢂ hours prior to first
use. If you do not properly charge the handset,
battery performance is compromised.
ꢄ
Installation
Base Set-Up
The base needs a direct access connection to the
internet, and the IP address of the base must be
provided by a DHCP server.
CAUTION: To reduce risk
of personal injury, fire, or
damage use only the
ꢁ-2ꢃꢄ2 power adaptor
listed in the user’s guide.
This power adaptor is
intended to be correctly
orientated in a vertical or
floor mount position.
ETHERNET Connection
IMPORTANT: Do not
1. Using the ETHERNET cable (RJ45 ) provided with
your phone, connect the cable to your broadband
modem or router with cable access.
connect the telephone
line until the handset is
fully charged. The base
must be plugged into the
AC power at all times.
2. Connect the other end of the cable to the base
ETHERNET port.
INSTALLATION NOTE:
Your InfoLink is designed
for home use and will
work with most any
Telephone Cable Connection
To use the phone as standard telephone:
1. Plug one end of the telephone line cord into the
PHONE jack on the back of the base and the other
end into a modular jack.
standard Internet system
(non-commercial, non-
corporate environments/
applications). This includes
wired and/or wireless
routers which provide
additional “hard” Firewall
security functionality (HTTP
Internet traffic transmits
inbound and outbound via
Port 80, which is typically
open on most firewall set
ups). However, this unit
may not function properly
behind a firewall that
does not allow http traffic
inbound and outbound on
Port 80.
The unit will not work
with a dial-up internet
connection.
10
Installation
Power Supply Connection
1. Connect the power adaptor provided with your unit
to the base.
2. Connect the adaptor to an electrical wall outlet.
3. When power is applied to the base, the unit goes
through a one minute initialization process in the
following sequence:
a) the blue DECT indicator is on (solid);
b) the green POWER indicator flashes;
c) both the blue DECT and green POWER
indicators flash; and
d) the green POWER and blue ETHERNET
indicators are on (solid).
NOTE: Your handset will
automatically display the
RSS synchronization icon
for a few seconds when
the feeds are updated at
approximately 15 minute
intervals. During this
automatic process you will
not be able to search or
view your RSS feeds.
The unit has now completed the process. The phone
will not function until this process is complete.
Handset Synchronization*
1. After base is powered up, wait 5-7 seconds until
*Thomson Inc. does
RSS synchronization icon briefly appears on the
handset display. This indicates that the handset and
base are synchronized to each other.
not warrant that the
content of any website
or RSS feed transmitting
content to this product
(InfoLink Phone) will be
uninterrupted or error
free. Access to streaming
content through this
device is subject to
2. Next you will see the RSS Service Wizard which
will guide you step by step through setup of
Weather and Weather Alerts. There are some useful
channels pre-configured to help get you started.
-OR-
provider availability.
you can bypass the Wizard at this time and return
later.
Thomson Inc. does not
endorse any Internet-
based content or RSS
feeds maintained by a
third party that may be
accessed using this device.
3. Programmed content windows will start auto
scrolling and handset is ready for use.
For more information on the RSS setup refer to:
Programming Your Phone > RSS Settings
11
Getting to Know Your Phone
Base Layout
ETHERNET
(indicator)
POWER
(indicator)
PAGE
DECT
(button)
(indicator)
ETHERNET Indicator (blue)
When flashing, indicates network error with last RSS update.
When solid, indicates properly working ethernet connection.
When off, indicates no ethernet connection.
DECT Indicator (blue)
When flashing, indicates base is in handset registration mode.
When solid, indicates an active call.
When off, indicates no activity.
POWER Indicator (green)
When solid, indicates base is powered.
When flashing, indicates base is in start up mode.
PAGE button
Press to locate misplaced handset(s).
For more information on the Page feature refer to: Programming Your Phone > Page.
12
Getting to Know Your Phone
Handset Layout
Display
Navigational
(button)
Right soft
Left soft
(button)
(button)
Alert Indicator
Headset
jack
Call/
Speakerphone
(button)
END
(button)
FLASH
(button)
INT/a/A
(button)
Caller ID
(button)
pause/#/lock
(button)
*
(button)
microphone
13
Getting to Know Your Phone
Left soft button
Selects the current menu item or confirms a setting, depending
on the current screen.
Right soft button
“Back” button returns to the previous screen.
Navigational/Volume button
Press the up, down, left, or right arrows to navigate while in a menu or the RSS
content screen. After a selection from a menu or article, press the right arrow
button to view. During a call, press vol-/+ to increase or decrease the volume.
Alert Indicator
If flashing, indicates Voice Mail Waiting or a Weather Warning if an RSS Weather
Alert has been selected. After the alert is viewed, the indicator shuts off.
Call/Speaker button
Initiates or answers a call. During a call, activates speaker.
End button
Ends a call. Also returns any RSS or menu function to idle mode.
FLASH button
Call Waiting acceptance; during a call, push to accept new incoming call.
Caller ID button
Short press to view list of received calls. Press and hold to view list of dialed calls.
Intercom/Lower/Upper case button
Allows you to make High Definition (HD) calls between the handsets registered to
the base. When in text editor, switches from lower-case to upper-case letters.
button
*
Pause/#/Lock button
Allows you to input a pause while dialing or lock the keypad.
1ꢀ
Getting to Know Your Phone
Idle Mode Display
The idle mode display of your phone provides various status indicators and access to
the menu-based interface. The illustration below shows the screen and its elements.
Current
Time
Range Indicator
Battery Status
Handset Identity
Action
Action
Low level
Partially charged
Fully charged
Charging.
Battery Status - indicates the status of the battery.
Range Indicator - flashes when handset is out of range
of the base.
Weather Alert - flashes during a Weather Warning or
Watch; remains flashing until the condition for the alert
has ended.
Voice Mail Alert
in top info bar
on display screen
Ringer Off
Alarm On
Missed Call
1ꢁ
Programming Your Phone
Navigating The Menu
Your phone has an easy to use menu system. Each menu leads to a list of options.
When the handset is in idle mode, press to open the main menu.
to navigate to the menu options you want.
to select further options or confirm the setting displayed, or if a new call
Press
Press
was received it takes you to the Caller ID records. Press
menu.
to return to previous
If no button is pressed within 60 seconds, the handset will return to idle mode
automatically. To cancel and return to idle mode at any time press
.
The following table outlines the main menu items:
Access to received calls, dialed calls, and delete calls list.
Calls Lists
Handset
Set preferences for handset name, language, menu color,
wallpaper picture, contrast, auto talk, regional and local area
codes, and default settings.
Add, edit or delete entries to phonebook listings.
Contacts
Sounds
Set preferences for volume, ringtones, ringer volume,
and keypad.
Displays IP address.
Base Settings
Time Settings
Registration
RSS Setting
Help
Set date and time, select time format, set alarm clock feature.
Register and de-register handsets to base.
View and set up RSS channels, reset RSS to default channels.
Detailed info for use of Feed set up and navigation button.
1ꢂ
Programming Your Phone
Handset Settings
There are eight programmable menus available:
Handset Name, Language, Menu Color, Wallpaper,
Contrast, Auto Talk, Area Codes (Regional & Local), and
Default Settings.
NOTE: If you cannot read
the display language, refer
to: Handset Settings>
Language.
To Access Handset Settings via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press
to enter.
, navigate to the Handset menu, press
Entering Handset Name: It
may be necessary to press
repeatedly to clear any pre-
existing handset name.
There is an 8-character limit
to handset name
Handset Name
Change the name displayed on the handset’s screen.
From the Handset menu;
1. Use
or
to scroll to Handset Name.
2. Press
to enter.
Press the 0 button to enter a
space or * button to access
symbols table.
3. Enter name using number pad, press
The default is InfoLink.
to confirm.
Language
Choose the display language.
From the Handset menu;
1. Use
2. Press
3. Use
or
to enter the menu.
or to scroll to the desired language. The
to scroll to Language.
default is ENGLISH.
4. Press to save your selection.
1ꢃ
Programming Your Phone
Menu Color
From the Handset menu;
1. Use
2. Press
3. Use
or
to enter the menu.
or to scroll to the desired color. The
to scroll to Menu Color.
default is Blue.
4. Press to save your selection.
Background Picture
From the Handset menu;
1. Use
2. Press
3. Use
or
to scroll to Picture.
to enter the menu.
or
to scroll through the selection, press
to view. The default is Picture 4.
4. Press
to save your selection.
Display Contrast
From the Handset menu;
1. Use
or
to scroll to Contrast.
2. Press
3. Use
to enter the menu.
to lighten or
to darken.
4. Press
to save your selection.
18
Programming Your Phone
Auto Talk
If Auto Talk is set to On
Auto Talk
From the Handset menu;
the handset automatically
answers the incoming call
when the handset is ringing
and lifted from the charger.
1. Use
or
to scroll to Auto Talk.
2. Press
3. Use
to enter the menu.
(Same as pressing
If Auto Talk is set to Off, you
to answer
).
or
to select Off or On. The default is Off.
4. Press
to save your selection.
must press
the call after the handset is
lifted from the charger.
Area Codes
Preset local and regional area codes.
From the Handset menu;
Area Codes
The telephone uses the pre-
programmed area code to
determine the number format
to display when a valid Caller
ID record is received. The
pre-programmed area code
is also used for the Dialback
feature.
1. Use
2. Press
3. Use
or
to enter the menu.
or to select Local Area Code or Regional
to scroll to Area Codes.
Area Code.
4. Enter the three digit code. The default is - - -.
5. Press to save your selection.
Regional Area Codes
Depending on your area, you
may need to set regional
area codes. These are needed
in order for the phone to
determine the number format
to display when a valid Caller
ID signal is received. Calls
received that match any
of the regional area codes
display as 10 digits. If the
number is not displayed
correctly, the phone may
not be able to dial back the
number. You can store up to 5
regional area codes.
You may need to use this
feature if you have:
• Multiple area codes
• Overlapping area codes
• Areas that require 10-digit
dialing.
1ꢄ
Programming Your Phone
Default Settings
From the Handset menu;
1. Use
or
to scroll to Default Settings.
2. Press
3. Press
to enter the menu.
to confirm.
List of Default Settings:
Handset
#
6 Bars
Handset
Name
Earpiece
Volume
English
Melody
1
Language
Internal
Ringtone
Blue
Melody
5
Menu Color
External
Ringtone
Picture 4
6 Bars
Background
Picture
Ringer
Volume
Mid-level
Off
On
Contrast
Auto Talk
Key Beep
12 Hour
Time
Format
- - -
Off
Area Codes
Alarm
Tone
20
Programming Your Phone
Contacts
To Access Contacts via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press
to enter.
, navigate to the Contacts menu, press
Find Entry
From the Contacts menu;
1. Use
or
to scroll to Find Entry.
2. Press
to enter the menu.
3. The current list of contacts is displayed. Use
increase or to scroll through the contacts.
4. Press to select contact to view details, delete
to
entry, edit entry, copy entry to other handsets and
view phonebook status.
Add Entry
From the Contacts menu;
1. Use
or
to scroll to Add Entry.
2. Press
to enter the menu.
3. Name, Home, Work, Cell is displayed. Use
to scroll the list. Press to edit entry.
or
Copy All Names (to another Handset)
From the Contacts menu;
1. Use
or
to scroll to Copy All Names.
2. Press
to enter the menu.
3. Handset Number is displayed. Use
scroll the list. Press to copy entry.
or
to
21
Programming Your Phone
Phonebook Status
From the Contacts menu;
1. Use
or
to scroll to Phonebook Status.
2. Press
to enter the menu.
3. Total entries and Free entries is displayed.
Sounds
Set your preferences for each handset.
To Access Sounds via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press , navigate to the Sounds menu, press
to enter.
Earpiece Volume
From the Sounds menu;
1. Use
or
to scroll to Ear Volume.
2. Press
to enter the menu.
3. The current setting is displayed. Use
to increase
to decrease the volume. The default is 6 bars.
to save your selection.
or
4. Press
Ringtone
Ringtone Information
From the Sounds menu;
You can choose from 12
different melodies for external
(regular) or internal (intercom)
calls.
1. Use
or
to scroll to Ringtone.
2. Press
to enter the menu. Use
or
to
switch between Internal (intercom/page) and
External (incoming calls) and press
.
3. Scroll or . A sample is played. Press
to
confirm. The default for Internal is Melody 1, the
default for External is Melody 5.
4. Press
to save your selection.
22
Programming Your Phone
Ring Volume
Ring Volume Information
There are six handset ringer
From the Sounds menu;
volume levels including ‘off’.
1. Use
or
to scroll to Ring Volume.
If you select ringer off, an
icon is shown in the upper left
side of the display. Calls will
still ring at the base and your
handset screen will indicate
incoming calls.
2. Press
to enter the menu.
3. The current setting is displayed. Use
or to decrease the volume. Press
The default is 6 bars.
to increase
to confirm.
4. Press to save your selection. Ring Volume Saved
is displayed.
Key Beep
From the Sounds menu;
1. Use
2. Press
3. Use
or
to scroll to Key Beep.
to enter the menu.
or
to switch between Off and On, press
to confirm. The default is On.
4. Press
displayed.
to save your selection. Key Beep On is
Base Settings
To Access Base Settings via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press
press
, navigate to the Base Settings menu,
to enter.
Base IP Address
From the Base Settings menu;
1. Use
or
to scroll to Base IP Address.
2. Press
to enter the menu.
3. Your IP address is displayed.
23
Programming Your Phone
Time Settings
To Access Time Settings via the Menu;
1. Make sure your phone is OFF (not in talk mode).
NOTE: If you subscribe to
Caller ID, the handset time
is automatically updated
with the first incoming call.
2. Press
press
, navigate to the Time Settings menu,
to enter.
Set Date & Time
From the Time Settings menu;
1. Use
or
to scroll to Set Date & Time.
2. Press
to enter the menu.
3. Enter date in mm/dd format.
4. Press number keys to enter time in hh:mm format;
press # for AM or PM.
5. Press
Saved is displayed.
to save your selection. Time and Date
Time Format
From the Time Settings menu;
1. Use
2. Press
3. Use
or
to scroll to Time Format.
to enter the menu.
or
to switch between 12 Hour or 24
Hour. The default is 12 Hour.
4. Press
Saved is displayed.
to save your selection. Time Format
2ꢀ
Programming Your Phone
Alarm
When the alarm is activated,
an icon is displayed on the
main screen.
From the Time Settings menu;
1. Use
or
to scroll to Alarm.
2. Press
3. Press
to enter the menu.
to activate alarm.
On Once - Set preferred time for single alarm.
On Daily - Set preferred time for daily alarm.
Off - Turn the alarm off.
4. Press
to save your selection. Done is displayed.
When the alarm sounds, press
any button on the handset(s)
to turn off the alarm.
5. Use
or
to scroll to Set Alarm Tone:
6. Press
to hear a sample played. Scroll
or
.
to make another selection. The default is OFF.
7. Press to save your selection. Alarm Tone Saved
is displayed.
RSS Settings
To Access RSS Settings via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press
enter.
, navigate to the RSS menu, press
to
View Channels
From the RSS menu;
1. Use
or
to scroll to View channels.
2. Press
to enter.
3. The pre-configured RSS Channels are displayed.
2ꢁ
Programming Your Phone
Channel Set Up
Selecting your preferred channels.
From the RSS menu;
NOTE: Only one handset
can add new RSS feeds
at a time. If more than
one handset attempts to
enter new RSS content
you may receive - Service
Unavailable Please try
later notification.
1. Use
2. Press
3. Use
or
to scroll to Channel set up.
to enter the menu.
or
to select a channel. (Identified by
to enter Channel Set Up.
icon.) Press
4. Use or
to scroll to the desired option;
Pre-Configured Feeds - Listing of all the Categories
available for your selection.
Personal RSS Feeds - Listing of all your personal
RSS Feeds. These must first be configured in the
InfoLink Customizaton web page. Refer to section:
Personalizing your Content Information Service
Deactivate - Removes the channel from your
scrolling menu, (Identified by an X'd out channel
number).
5. Press
to save your selection.
Reset RSS to Default
From the RSS menu;
1. Use
or
to scroll to Reset RSS to Default.
2. Press
to confirm return to default settings. You
will now be prompted to customize your Weather
and Weather Alert feeds for your preferred area.
3. Press
to begin customization.
2ꢂ
Operating Your Phone
Help
Assistance with your feed set up and navigation
buttons.
To Access Help via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press
enter.
, navigate to the Help menu, press
to
Feed Set Up
From the Help menu;
1. Use
or
to scroll to Feed Set Up.
2. Press
3. Use
to enter the menu.
or
to scroll through text.
4. Press
to return to previous screen.
Button Navigation
From the Help menu;
1. Use
or
to scroll to Button Navigation.
2. Press
3. Use
to enter the menu.
or
to scroll through text.
4. Press
to return to previous screen.
2ꢃ
Operating Your Phone
Call Lists
Received Calls
Shows details for calls which
were answered or missed. A
missed call is identified with
an asterisk on the right side of
each entry.
This menu allows you to view and manage the Call
Lists. You may select a caller from one of the lists to
either call back, delete the number, or add to your
phone book. You may also select an entire call list to
delete.
To Access Call Lists via the Menu;
1. Make sure your phone is OFF (not in talk mode).
Missed Calls
If you have missed calls, the
main display will notify you of
the presence and count of the
missed calls. Press
the missed call.
to see
2. Press
to enter.
, the Call Lists menu is displayed, press
Dialed Calls
Received Calls List or Dialed Calls List
1. Press or to scroll to Received Calls or Dialed
Calls call list. Press to enter.
List shows details of the last
24 outgoing calls made from
that handset.
A combined total of 50 calls
can be stored in the Received
and Dialed calls lists per
handset.
2. Use
3. Press
4. Use
or
to scroll to desired number.
to select.
or
to scroll to the desired category:
to call selected number.
You can display, scroll
through, and dial numbers in
the Calls Lists or copy them
into the phonebook.
Call - Press
Delete - Press
to delete selected number.
to confirm.
to store in phonebook
Enter name using number pad, press
Confirm (or edit) number and press
Delete Calls List
Press
If a call is received when the
Calls List is full, the oldest
entry will be replaced with
details of the new call.
Save Number - Press
.
.
1. Use
to enter.
or
to scroll to Delete Calls List. Press
2. Use
or
to scroll to desired listing.
3. Press
4. Press
to select.
to confirm selection.
28
Operating Your Phone
NOTE: If you make a mistake,
Call Timer
The display shows the duration of the current call.
After you hang up, the total duration displays briefly.
while entering the number,
press
to delete the last
digit entered or multiple times
to clear all digits.
Making a Call
1. Press
,
then dial the number you want.
- OR -
Dial the number first, then press
- OR -
.
Press
name, then press
to enter your phonebook, scroll to desired
.
- OR -
To switch to speakerphone:
At any time during a call, just
Press and release
or press and hold
to access Received Calls list
press
, to switch back to
to access Dialed Calls list,
handset mode, press
use
or
to scroll to desired number, then press
again. While in speakerphone
mode, the display will show a
speakerphone icon.
.
Answering Calls
If Auto-Talk is set to On and the Handset is in
the charge cradle, simply pick up the handset
(when ringing) and the phone will answer the call
automatically.
Adjusting Handset /
Speakerphone Volume:
During a call, Use
increase or to decrease
the volume level. The display
will show the current level : 2
bars are the minimum and 10
bars are the maximum
to
If the handset is NOT in the charge cradle or Auto-talk
is turned Off, press
to answer the call.
Providing you have subscribed to your network’s
Caller-ID service, the caller’s number and name is
displayed after the first ring.
Silencing a Call:
End Call
Press
when receiving
an incoming call to silence the
ringer. The handset displays a
red X in the CID information.
Press
or simply place the handset back on the
charge cradle.
2ꢄ
Operating Your Phone
Speakerphone
Speakerphone lets you talk to your caller without
holding the handset to your ear. It also enables other
people in the room to listen to both sides of your
conversation.
Making a Call with the Speakerphone
1. Press
for dial tone, then press
again for
speakerphone mode. Dial the number. Your call will
be on the handset’s loudspeaker.
2. To switch back to the handset at any time, press
again, (i.e.,
toggles between the handset
and the speakerphone mode).
3. Press
to end the call.
Answering a Call with the Speakerphone
When the phone rings:
1. Press
to answer the call, then press
again for speakerphone mode. Your call will be on
the handset’s loudspeaker.
2. Press
to end the call.
Mute
To have a private, off-line conversation with someone
nearby, use the MUTE feature. The party on the
telephone line cannot hear you, but you can hear
them.
1. During the call, press
Mute On. When Mute On is active, your caller
cannot hear you.
(Mute) . The display shows
2. Press
(Off) to return to your caller.
30
Operating Your Phone
Paging
You can use the button on the base to page all
registered handsets to locate a missing handset.
1. Press the PAGE button on the base. All registered
handsets will ring. The display shows Paging.
2. Press PAGE again, or press any button on a handset,
to cancel the page.
NOTE: You can make 911
emergency calls, while the
keypad is locked.
Answer incoming calls by
pressing the keypad as
normal.
Keypad Lock
You can lock the keypad to prevent accidental dialling
while carrying the handset around.
1. Press and hold
Locked and the padlock symbol appears.
until the screen shows Keypad
2. Press
to unlock then
again to confirm.
Intercom Operation
NOTE: Intercom allows the
users to have a conversation
in HD sound.
If you have two or more handsets registered to
your base, the intercom feature allows you to have a
conversation with another registered handset without
tying up the telephone line, allowing you to still receive
incoming calls.
NOTE: To answer an external
call (indicated by 2 beeps)
received during an intercom
call, you must terminate the
intercom call by hanging up
either handset. Both handsets
will ring and either handset
Making an Intercom Call
1. Press
then the handset number you want (1-5).
2. Press
to end the intercom call.
user may press
answer the call.
to
Receiving an Intercom Call
When you receive an intercom call, your handset will
ring (using selected Internal Ringtone). To answer the
call press
.
31
Operating Your Phone
Advanced Intercom Features
Using Intercom with External Phone Calls
During a telephone call, you may use the intercom
function to; place the call on hold and page another
handset to have an off line private (two-way) intercom
conversation, have a conference call (three-way
conversation) between the external caller and the
handsets, or transfer the external telephone call to
another handset.
NOTE: To answer an external
call (indicated by 2 beeps
and CID info on the display)
received during a conference
call, you must terminate the
conference between the two
Two-Way Calling
1. During a regular telephone call, press
and your
call is put on hold. Enter the handset number you
want (1-5).
2. When the receiving handset answers, both
intercom users may speak privately. The external
caller will not hear the intercom conversation.
handsets. Press
on
either handset to end the
conference. The other handset
must press FLASH to put the
initial outside caller on hold
and answer the incoming call.
3. When finished, press
and resume the call.
to end the intercom call
4. Press
to end the call.
Conference Call (Three-Way Calling)
1. During a regular telephone call, press
second handset to join the call.
on the
2. Press
to end the call.
Transfering a Call
You can transfer a call to another handset.
1. During a regular telephone call, press
and your
call is put on hold. Enter the handset number you
want to join on the call (1-5).
2. When the other handset answers inform them
they have a call, then press
. The call is then
transferred. If the other handset does not answer
or you decide not to transfer the call, press
cancel and resume the call.
to
3. Press
to end the call.
32
Telephone Company Calling Features
IMPORTANT: In order to use
Caller ID (CID)
this phone’s Caller ID features,
you must subscribe to either
the standard Name/Number
Caller ID Service or Call
Waiting Caller ID Service. To
know who is calling while you
are on the phone, you must
subscribe to Call Waiting
Caller ID Service.
This unit receives and displays information transmitted
by your local phone company. This information can
include the phone number, date, and time; or the
name, phone number, date, and time.
When you receive a call, the Caller ID information is
transmitted between the first and second ring. The
Caller ID information appears on the display while
the phone rings, giving you a chance to monitor the
information and decide whether or not to answer the
call.
33
Telephone Company Calling Features
Call Waiting CID
Provided you subscribe to Call Waiting CID service
from your phone company; if you receive an incoming
call and you are using a GE multi-handset system, a
beep indicates the presence of a Call Waiting call on
the line. The Call Waiting Caller ID information will be
displayed and stored in the history of all handsets in
the system.
Caller Information Display
When using Call Waiting,
the display shows the caller
information of the call you are
connected to when you toggle
between the first and seconds
calls.
Receiving Call Waiting Calls
If you receive a second incoming call while on an
active call, you will hear a beep in the earpiece. The
screen displays the Caller ID information.
1. Press the FLASH button to answer. The original call
will be put on hold and you will be connected to the
new call.
If a Caller Hangs Up
If you have an original call and
a 2nd call from Call Waiting
active and one of these callers
hangs up, you may hear a
dialtone when you reconnect
to that caller. Press the FLASH
button again to be connected
to the remaining caller.
If one of the callers hangs up,
the phone may not recognize
this and may display the
incorrect caller information on
the display.
2. Press the FLASH button to go back to the original
caller and put the second call on hold.
3. Press the FLASH button to toggle between callers
Voice Mail Waiting
The VMW indicator on the handset flashes when you
receive a new message from your service provider
and the handset screen displays an icon in the top left
corner.
If You Forget a Waiting Call
It is possible you may have a
call on hold and finish your
conversation with another
caller and hang up. In this
case, the phone should ring
again with the call from the
waiting caller.
IMPORTANT: In order to use
this unit's Voice Mail Waiting
feature, you must subscribe
to this service from your local
phone operator.
3ꢀ
RSS Customization
Customizing your On Screen RSS
InfoLink Services
The following configuration pages provide a portal
that enables you to personalize your InfoLink product.
NOTICE: Thomson Inc.
does not warrant that the
content of any website
or RSS feed transmitting
content to this product
(
InfoLink Phone) will be
Accessing the Configuration Page
uninterrupted or error
You will need to type in your base IP address on your
computer.
free. Access to streaming
content through this device
is subject to provider
availability. Thomson Inc.
does not endorse any
Internet-based content or
RSS feeds maintained by
a third party that may be
accessed using this device.
1. Open your favorite internet web browser (for
example, Internet Explorer or Firefox). Be sure to use
direct connection setting (no proxy).
2. Using one of your registered handsets, press menu,
navigate to Base Settings, press OK.
3. Screen displays Base IP address, press OK. IP
address is displayed (192.xxx.x.xxx).
4. Enter the IP address displayed in your handset into
your PC web browser.
5. Press “Go” on your PC web browser.
The following InfoLink webpage will be displayed:
3ꢁ
RSS Customization
Handset Management
1. This screen provides you the option to configure
each individual handset with six channels.
2. You can view one handset at a time or multiple
handsets (show All Handsets).
3. Channels available to view are made active by
clicking On. Clicking Off will deactivate channel in
handset.
4. Each handset's content channels can be configured
differently or copied to another handset.
5. Clicking edit opens the Edit RSS Feed list. Each
channel can be configured from a large list of feeds.
6. When finished configuring handset, click the
Update Handset button to activate changes.
3ꢂ
RSS Customization
Edit RSS Feed
1. Click edit to open. Select RSS Feeds From a List.
2. Step through each of the drop down lists as it is
displayed to configure your personal feeds.
3. Once you have made all of your changes, simply
click on the Update Handset button at the bottom
of the page to update your preferences.
4. The phone will automatically acknowledge any
changes made to the configuration file within a few
minutes by showing the RSS Synchronization icon.
5. You can repeat this process for each of the
available six channels.
3ꢃ
RSS Customization
TIP: You can find new RSS
feeds by visiting web sites like
RSS logo on your favorite web
pages.
Personalizing your Content
Information Service
The InfoLink GE web page enables you to personalize
your RSS Feed InfoLink Services.
To personalize your handset simply:
1. Click My Personal RSS Feeds. The following screen
will be displayed.
NOTE: An “Invalid URL”
message is displayed if the
selected feed includes only
graphics, audio, videos,
or does not adhere to RSS
standards.
NOTE: Also visit
2. Enter your RSS feed in the Feed Address and
press OK.
view additional RSS feeds,
read frequently asked
questions and provide user
feedback.
3. Your personal RSS feed will be added to My Personal
RSS Feeds as shown below.
4. Return to the Handset Management screen to
enter your personal feeds in the channels for
each handset.
38
RSS Customization
Information Categories
Your base is preconfigured with the RSS Feed
categories listed below. Each handset can be
configured with any combination of feeds by entering
the RSS Menu and stepping through the Channel
SetUp section.
• HAMweather
• Government NOAA Weather
• Government Weather Alerts
• Government Homeland Security
• MSNBC.com News (Top, World, and US)
• MSNBC.com Entertainment
• MSNBC.com Health
• MSNBC.com Sports
• MSNBC.com Tech & Science
• MSNBC.com Business
• MSNBC.com Politics
• MSNBC.com Travel
3ꢄ
Handset Registration
Auto-registration;
Accessory Handset (Purchased
Separately)
Handsets packed with
the base unit are pre-
registered and ready to use
right out-of-the-box.
For accessory handsets (without Base unit), an
auto-registration mechanism is available so the
unregistered accessory handset can be automatically
registered without the need of entering a PIN code.
On the base:
1. Put the base into subscription mode, by pressing
and holding the PAGE button for at least 8 seconds.
NOTE: When a handset is
associated with a base,
a number is given to the
handset by the base. This
number is displayed on the
handset after the name
and must be used for
internal calls.
2. The DECT indicator light starts flashing. It is now
ready to be associated with a new handset. This
registration mode lasts 90 seconds after pressing
the button. Once the subscription is done, the base
LED flashing is switched off.
NOTE: A handset can be
registered to only one
base.
On the handset:
1. Make sure your phone is OFF (not in talk mode).
2. Press
to enter.
or
, navigate to the Registration menu, press
3. Use
to scroll to Register Handset.
4. Press
to enter the menu and start the handset
registration. Wait Base searching 1”is displayed.
If the handset has located the base, it may
display (depending on EEPROM settings), the base
identification number (RFPI).
5. Handset Registered is displayed and the handset
goes back to idle.
6. The DECT indicator light on the Base stops flashing
when a handset has successfully been registered.
If the handset does not locate the base, it goes back to
idle mode. Try again.
If the handset emits a double beep, it means that
the base has reached the maximum number of 5
subscribed handsets.
ꢀ0
Handset Registration
De-Registration
To de-register a handset from a base unit, you must
use another handset registered on the same base and
the instructions below:
On the other handset:
1. Make sure your phone is OFF (not in talk mode).
2. Press
to enter.
or
, navigate to the Registration menu, press
3. Use
to scroll to De-register.
4. Press
to enter the menu and the screen displays
Handset 1 -5.
5. Use
or
to scroll to desired handset, press
to cancel).
.
6. Press
to confirm (or press
7. The screen displays De-registered.
If you select a handset that is currently in use or is not
registered, an error beep is emitted and the procedure
is aborted.
ꢀ1
Handset Registration
Global De-Registration
To de-register all handsets from a base unit;
1. Press and hold PAGE button on base unit until the
DECT indicator starts to flash.
2. Keep the button pressed until the DECT indicator
stops flashing.
3. The base will deregister the handsets one at a time.
WARNING: It is not recommended that a
handset be de-registered unless absolutely
necessary because once a handset is de-
registered that handset’s telephone features
cannot be used until the handset is re-
registered.
ꢀ2
Firmware Update
Firmware Updates
Your phone has the capability to receive Handset and
Base firmware upgrades.
1. When new firmware is available, the handsets will
display a New Firmware Available screen, which will
ask the user if they want to perform an update.
NOTE: It will take several
minutes to install new
software. During this time you
will not be able to use your
phone.
2. You will have the option to download firmware
immediately or wait until later.
NOTE: The software upgrade
from the network is split into
two sequences. At the end
of the second sequence, the
base will reboot and finish
software update. The Power
and Ethernet LED's will
illuminate.
3. To down load the new firmware simply follow the
prompts in the handset screen.
4. During the software update the base LED’s will flash
alternately with Power & Ethernet. The handset will
display firmware update in process in the screen.
5. A firmware update notification is also displayed
on the handset with specific screen and message
when process is complete.
ꢀ3
Other Information
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model GP ꢃꢁAAAHC 1.2V ꢃꢁ0mAh, rechargeable
Nickel-metal Hydride AAA batteries, which are compatible with this unit.
1. Make sure handset is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
3. Remove the batteries from the handset.
4. Insert the new batteries.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
batteries to properly charge (for 1ꢂ hours) prior to first use or when you install
new batteries. If you do not properly charge the phone, battery performance
will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Batteries of this type could release
toxic materials which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
ꢀꢀ
Other Information
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check and repeat installation steps:
Ensure the base power cord is connected to a working electrical outlet .
Ensure the telephone line cord is connected to the base and the wall jack.
• Connect another phone to the same jack; if there is still no dial tone, the problem
might be your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Ensure the batteries are installed correctly.
Cannot dial
• Keypad may be locked. If the Padlock icon is on, press unlock in order to deactivate
and enable the keypad.
No signal icon
• The handset may be out of range of the base. Move closer to the base.
• Register handset.
Handset does not ring
• Make sure the handset ringer switch is turned ON, this can be done through the
handset setup menu - Sounds - Ring Volume.
• The handset may be out of range. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some
phones.
• Check for dial tone.
No sound from handset
• Adjust handset volume.
• Check and adjust sound settings.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to the base.
• Make sure base is not plugged into an outlet with another household appliance. If
necessary, relocate the base.
ꢀꢁ
Other Information
Unit beeps
• Clean charging contacts on cordless handset.
• See solutions for No dial tone.
• Replace the battery.
Memory Dialing doesn’t work
• Did you program correctly?
• Did you follow proper dialing sequence?
Handset displays SEARCHING or NOT REGISTERED and cannot link up with the base
when the TALK/CALL BACK button is pressed.
• Handset may be out of range of the base. Move closer to the base.
• Make sure the power adaptor is properly installed.
• Disconnect the handset battery and plug it in again. Place the handset on the
cradle for at least 2 to 3 minutes.
• Disconnect the power adaptor and plug it in again. Then place the handset on the
cradle for at least 2 to 3 minutes.
Handset displays NOT REGISTERED
• Follow the programming in the telephone procedures to re-register the handset to
the base.
• Press the SELECT button to begin handset registration. Follow instructions on
Handset screen.
Registration did not work
• Charge the batteries for 16 hours.
• Uplug and then plug in the power adaptor.
Caller ID Solutions
No Display
• Charge or replace the batteries.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect
the AC power adaptor from the base and reconnect it.
ꢀꢂ
Other Information
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring.
No Caller ID
• In order to receive Caller ID information, you must subscribe to the standard name/
number Caller ID service from your local telephone company.
Battery Solutions
If you experience any of the following problems, even after fully recharging the
battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• CHARGE/IN USE indicator on the base fails to illuminate.
• Limited range
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth
as this can cause static discharge.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and remote charger with a
clean pencil eraser.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, televisions,
entertainment centers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Handset battery is low.
ꢀꢃ
Warranty Information
Warranty Assistance
If trouble is experienced with this equipment, for warranty information, please
contact customer service at 1-800-ꢀꢀ8-032ꢄ. If the equipment is causing harm to
the telephone network, the telephone company may require that you disconnect the
equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved by
Thomson Inc. could void the user’s authority to operate this product. For instructions
on how to obtain a replacement unit, refer to the warranty included in this guide or
call customer service at 1-800-ꢀꢀ8-032ꢄ.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1ꢄꢃꢂ
Indianapolis, IN ꢀꢂ20ꢂ
Attach your sales receipt to this booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase Date
Name of Store
ꢀ8
Warranty Information
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new unit. The exchange unit is under warranty for the remainder of the
original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period, must be presented to obtain warranty service.” For
rental firms, proof of first rental is also required. Also print your name and address and a
description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11ꢃ21 B Alameda Ave.
Socorro, Texas ꢃꢄꢄ2ꢃ
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage
or loss.
• A new unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
ꢀꢄ
Warranty Information
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will make
it easier to contact you should it ever be necessary. The return of the card is not required for
warranty coverage.
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED.
NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS, OR
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE ExCLUSIVE
REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF
THE STATE OF INDIANA. ExCEPT TO THE ExTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts so the above limitations or exclusions
may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Accessory Information
DESCRIPTION
MODEL NO.
ꢁ-2ꢃꢄ2
ꢁ-2ꢃꢄ1
DC Power Adaptor (Main Base Unit)
DC Power Adaptor (Handset Charge Cradle)
Belt Clip
ꢁ-2ꢃꢄ3
Charge Cradle only
ꢁ-2ꢃꢄꢀ
Wired Headset
ꢁ-2ꢃ13
To place order, have your Visa, MasterCard, or Discover Card ready and call
toll-free 1-800-338-03ꢃꢂ.
A shipping and handling fee will be charged upon ordering. We are required by law to
collect appropriate sales tax for each individual state, country, and locality to which
the merchandise is being sent. Items are subject to availability.
ꢁ0
Index
A
E
Accessing the Configuration Page
Accessory Handset
Accessory Information
Add Entry
34 Earpiece Volume
21
36
28
2
39 Edit RSS Feed
49 End Call
20 Equipment Approval Information
Advanced Intercom Features
Alarm
Answering a Call with the
Speakerphone
Answering Calls
Area Codes
Auto Talk
31 ETHERNET Connection
9
24
F
29
28
18
18
FCC RF Radiation Exposure
Statement
3
26
20
42
Feed Set Up
Find Entry
Firmware Update
B
G
Background Picture
Base IP Address
Base Layout
17
General Product Care
Getting to Know Your Phone
Global De-Registration
46
11
41
22
11
22
9
43
26
Base Settings
Base Set-Up
Battery Safety Precautions
Button Navigation
H
Handset Layout
Handset Management
Handset Name
12
35
16
39
16
10
3
C
Handset Registration
Handset Settings
Handset Synchronization*
Hearing Aid Compatibility (HAC)
Help
Call Lists
27
Call Timer
Call Waiting CID
Caller ID (CID)
Causes of Poor Reception
Changing the Battery
Channel Set Up
Conference Two Handsets
Contacts
28
33
32
46
43
25
31
20
20
26
I
Idle Mode Display
14
7
2
38
3
Important Installation Guidelines
Important Instructions & Information
Information Categories
Information for DECT Product
Installation
Copy All Names
Customizing your On Screen
RSS InfoLink Services
34
7
8
30
3
6
D
Installing the Handset Battery
Intercom Operation
Interference Information
Introduction
De-Registration
Default Settings
Digital Security System
Display Contrast
40
19
7
17
ꢁ1
Index
K
R
Key Beep
Keypad Lock
22
30
Receiving an Intercom Call
Receiving Call Waiting Calls
Reset RSS to Default
Ring Volume
30
33
25
22
21
34
24
L
Language
16
3
48
19
7
Ringtone
RSS Customization
RSS Settings
Licensing
Limited Warranty
List of Default Settings.
Location
S
Set Date & Time
Sounds
23
21
29
M
Making a Call
28
Speakerphone
Making a Call with the
Speakerphone
29
30
17
29
T
Making an Intercom Call
Menu Color
Mute
Telephone Cable Connection
9
Telephone Company Calling
Features
32
7
Telephone Jack Requirements
Time Format
Time Settings
Transfering a Call
Troubleshooting Guide
Two-Way Calling
N
23
23
32
45
31
Navigating the Menu
15
O
Operating Your Phone
Other Information
26
43
U
P
Using Intercom with External
Phone Calls
Page Button
Paging
11
30
6
31
V
Parts Checklist
Personalizing your Content
View Channels
Voice Mail Waiting
24
33
Information Service
37
21
10
15
Phonebook Status
Power Supply Connection
Programming Your Phone
W
Warranty Assistance
Warranty Information
47
47
Thomson Inc.
101 West 103rd Street
Indianapolis, IN 46290-1102
© 2008 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 28320
00018937 (Rev. 2 Dom E/S)
08-11
Printed in China
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