2
Rights of the Telephone Company
25840
Introduction
Handset Layout
Installing the Phone
Answering System Setup
Programming the Telephone
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discontinue
service immediately. In case of such temporary discontinuance, the telephone company
must: (1) promptly notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to bring a complaint
to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
Model 28112 Series
DECT 6.0 Cordless
Handset Speakerphone
Answering System
User’s Guide
CAUTION: When using telephone equipment, there are basic safety
Standby Screen
This section shows you how to set up your answering system to receive incoming calls.
Before you begin the set up process, you must turn on the answering system.
Installing the Handset Battery
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
The handset displays the handset number and user name.
NOTE: You must connect the handset battery before use.
Visual Message
SPEAKER
Waiting Indicator
• Press the ans on/off button to turn the answering system on and off.
The MESSAGES indicator lights when the answering system is on. The indicator blinks
when you have new messages.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power
in your home goes out.
USER NAME
HANDSET X
NOTE: The answering system displays “- -” when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English.
display
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect
the use or performance of your telephone equipment, the telephone company must give
you adequate notice, in writing, to allow you to maintain uninterrupted service.
Before You Begin
Programming Functions
The system uses a menu structure to give you access to all of the built-in features. You
may program the following items in main menu: Room Monitor and Handset Setup.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
DECT
Parts Checklist (for model 28112xx1)
To change the answering system’s voice prompt language,
TALK/CALL BACK
(button)
Make sure your package includes the items shown here.
NOTE: To ensure proper battery installation, the connector is keyed and can
be inserted only one way.
• Press the language button on front of base to change to the FRENCH voice prompt.
The unit announces “OPTION FRANCAISE “ and Fr shows in the message counter.
Room Monitor (applicable only with additional handsets)
1. Make sure your phone is OFF (not in talk mode).
Interference Information
13
caller ID-volume
(button)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept
any interference received, including interference that may cause undesired operation.
caller ID-volume
(button)
• Press the language button again to change to the SPANISH voice prompt. The unit
announces “SELECCION ESPANOL” and SP shows in the message counter.
DECT
battery
pack
memo
delete
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6or 5) button to scroll to ROOM MONITOR.
volume
announce
1
2
ans on/off
language
D
D
page
do not disturb
NOTE: To change to English, press the language button again. En shows in
the message counter.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
TALK
format/conf
(format/conference
button)
charge/in use
CALL
BACK
format
conf
delete
black wire
SPEAKER
int
4. Press mute/program button to enter ROOM MONITOR menu, ROOM MONITOR
EXTENSION? shows in the display.
redial
program
mute
TALK
DEC
1
3
CALL
BACK
Telephone
line cord
ABC
Wall mount
bracket
2
delete
Base
NOTE: In remote access mode, the system follows the selected language. The
voice prompt language cannot be switched remotely.
GHI
MNO
delete
4
6
format
JKL
5
PO
WX
(button)
7RS
9YZ
TUV
8
exit
conf
#
flash
OP
0ER
memory
SPEAKER
(button)
mute/program
(button)
SPEAKER
int
> ROOM MONITOR
EXTENSION?
PRESS DOWN
program
mute
Voice Time/Day Stamp and Real Time Clock
1. Make sure the answering system is ON.
2. Press and hold the DAY/CHECK button to set the day of the week.
redial
FIRMLY
red wire
Privacy of Communications may not be ensured when using this product.
redial
Handset
Handset
battery pack
(button)
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
AC power
adaptor
Battery
compartment cover
DEC
int (button)
1
3
Belt clip
ABC
2
3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or
12PM, 1PM.
4. Insert the battery pack.
rev (review
button)
MNO
GHI
5. Use the touch tone pad to enter the handset name/number to be monitored.
5. Close the battery compartment by pushing the door up until it snaps into place.
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna is connected.
4
6
For Model 28112xx2 there will be ONE additional handset, charge cradle, belt
clip, battery pack and cover than shown above.
JKL
5
skip (button)
4. Press and release the MIN button to advance the clock in one minute intervals. Press
and hold to increase by 5-minute increments.
NOTE: When this phone system is expanded (up to 4 handsets by purchase
of optional Model 28110 handset with recharge cradle), handsets are named
HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET 4 respectively.
Base Station
PO
WX
* TONE/exit
(button)
RS
7
YZ
9
play/stop
(button)
TUV
8
For Model 28112xx there will be TWO additional handsets, charge cradles,
3
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place
your cordless telephone on a level surface, such as a desktop or tabletop, or you may
mount it on the wall.
exit
5. After the time is set, the real time clock will be displayed on the handset within 1
minute.
belt clips, battery packs and covers than shown above.
#
flash
OP
#pause/ringer
(button)
6. The receiving handset will turn on the microphone and the originating handset will
turn on the speakerphone to monitor sound from the receiving handset.
ER
0
For Model 28112xx4 there will be THREE additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
memory
Your new GE telephone system is EXPANDABLE
erase
NOTE: You must set the day manually. You may choose to set the time manually
as well, although the time is automatically transmitted by your local phone
company as part of Caller ID service. If you subscribe to Caller ID service, the
current time is set automatically when you receive your first CID record.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve
Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering
copies.
(button)
up to a total of 4 handsets (by purchase of optional
Model 28110 handset with charge cradle)
NOTE: For room monitoring mode to work, the originating handset must NOT
be on the cradle.
Wall plate
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
flash/answerer
(button)
memory
NOTE: While in room monitoring mode, the handsets will emit an alert tone
approximately every 5 seconds if there is an incoming call. You may press
the SPEAKER button to quit room monitor and answer the call.
Equipment Approval Information
jack, which might look like the one pictured here, installed in
(button)
Speaker Volume
Use the volume (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
Modular
your home. If you don’t have a modular jack, call your local
telephone
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
phone company to find out how to get one installed.
line jack
NOTE: While in room monitoring mode, the originating handset can be switched
to monitor by handset earpiece by pressing the TALK/CALL BACK button once.
Switch back to speakerphone by pressing the SPEAKER button once.
Base Layout
1
Notification to the Local Telephone Company
Installation
Hearing Aid Compatibility (HAC)
Voice Instruction
If you need additional assistance, press the review button in standby mode and follow
the voice instructions.
On the bottom of this equipment is a label indicating, among other information, the US
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
This telephone system meets FCC standards for Hearing Aid Compatibility.
Digital Security System
HOUR
DAY/CHECK
(button)
MIN
NOTE: Press the *TONE/exit button on the handset to exit room
monitor mode.
(button)
(minute button)
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
Licensing
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you may connect to your line
as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
SPEAKER
volume
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the microphone,
and eliminate as much background noise as possible.
Licensed under US Patent 6,427,009.
review
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause or receive interference with nearby TVs, microwave ovens, and
VCRs. To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave ovens,
or VCR. If such interference continues, move the cordless telephone farther
away from these appliances.
Certain other communications devices may also use the 1.9 GHz frequency
for communication, and, if not properly set, these devices may interfere
with each other and/or your new telephone. If you are concerned with
interference, please refer to the owner’s manual for these devices on how to
properly set channels to avoid interference. Typical devices that may use the
1.9 GHz frequency for communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
(volume buttons)
(button)
FCC RF Radiation Exposure Statement
Message Counter
(indicator)
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body. This transmitter must not be co-located
or operated in conjunction with any other antenna or transmitter.”
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6or 5) button to scroll to HANDSET SETUP.
4. Press mute/program button to confirm and you may program the following items:
Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone,
Message Alert, Rings to Answer, Security Code, Area Code, Tone/Pulse, Registration,
Deregistration and Default Setting.
You may record 2 outgoing announcements in the answerer or choose the default for
your current outgoing announcement.
2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base
and the other end into a modular jack.
PLAY/STOP
(button)
1. Make sure the answering system is ON.
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the back of the base.
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
2. Press and hold the announce 1 or announce 2 button until the speaker announces
“RECORD ANNOUNCEMENT AFTER TONE“.
13
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying
the battery is charging.
Notes
skip
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your
own telephone equipment if you are on a party line. Check with your local telephone
company.
3. Begin speaking after you hear the beep.
(button)
NOTE: During programming, you may press the *TONE/exit button at any
time to exit the sub-menu and return to the menu.
Language
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6or 5) button to scroll to the SET LANGUAGE sub-menu.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge
the phone, battery performance is compromised.
4. Release the button when you finish your announcement.
NOTE: If you choose not to record an outgoing announcement, a default
announcement plays instead. To return to the default announcement after
you have recorded your own outgoing announcement, press the announce
button and release it when you hear the beep. Or, press the delete button
while the announcement is reviewing.
delete
CAUTION: To reduce risk of personal injury, fire, or damage use only the
5-2714 or 5-2760 power adaptor listed in the user’s guide. This power
adaptor is intended to be correctly orientated in a vertical or floor
mount position.
• Notice must be given to the telephone company upon permanent disconnection of your
(button)
memo
delete
volume
announce
telephone from your line.
1
2
• If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this product does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or
a qualified installer.
CAUTION:
Important Installation Guidelines
ans on/off
language
2. Press mute/program button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP
shows in the display.
RISKOFELECTRICSHOCK
DONOTOPEN
announce1
(button)
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
Wall Mounting
1. Turn the base over.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
THE LIGHTNING
CAUTION: TO REDUCE THE
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your
name, number and a brief message after the tone, and I’ll get back to you. Thanks.
page
do not disturb
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the
caller ID-volume ( 6or 5) button to scroll to the desired language. English is the
default setting.
WARNING:TO
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
HEAD WITHIN THE NOT REMOVE COVER (OR
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
WARNING SIGN
ALERTING YOU OF
IMPORTANT
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
BACK). NO USER
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
charge/in use
announce2
(button)
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the
pedestal into the slots on the lower portion of the back of the base. Then push down
and snap the pedestal into place.
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
NOTE: The maximum recording time for the outgoing announcement is
2 minutes.
4. Press the mute/program button to save your selection. You will hear a confirmation
tone and the selected language shows in the display.
VOLTAGE” INSIDE
THE PRODUCT.
PRODUCT TO RAIN
OR MOISTURE.
page
(button)
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
memo
Thomson Inc.
10330 North Meridian Street
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide
the unit down into place. (Wall plate not included.)
language
(button)
Reviewing and Choosing the Announcement
Press and release the announce 1 or announce 2 button to review and select this one as
your outgoing announcement.
(button)
Model 28112
00015924 (Rev. 5 Dom E)
07-09
do not disturb
Indianapolis, IN 46290
© 2007 Thomson Inc.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
charge/in use/VMWI
NOTE : If desired, gather the extra telephone line and power adaptor cord
and store inside the wall mounting bracket.
(button/indicator)
ans on/off
(indicator)
(answerer button)
Trademark(s) ® Registered
Marca(s) Registrada(s)
NOTE: Press the PLAY/STOP button at any time to stop playing the announcement.
• Use caution when installing or modifying telephone lines.
Printed in China
7. Press memory button to save.
Two-Way Calling
Receiving CID Records
Deleting a CID Record
Erasing Messages
Answering System Operation
This section discusses the buttons and features on the answering system.
Message Counter Indicator
The message counter gives you a numeric display of how many messages you have.
The new message indicator flashes to indicate you have new messages. See below for
the details.
Belt Clip and Optional Headset
1. During an external call, press the int button, and use the touch-tone pad to enter the
handset number you want to call.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
1. Make sure the phone is OFF (not in TALK mode).
You may erase messages in the following three ways:
Connecting the Belt Clip
2. Use the caller ID-volume ( 6or 5) button to display the CID record you want
to delete.
To erase a message while it is playing
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
NOTE: The receiving handset presses the int button to answer the intercom
call. Both intercom users may speak privately. The external caller will not
hear the intercom conversation.
NOTE: If the redial number has more than 20 digits, it cannot be stored
in memory.
1. Press and release PLAY/STOP button.
3. Press the delete button. The display shows DELETE CALL ID?
2. Snap the ends of the belt clip into place.
2. Press the review and skip buttons to select and play the message you want to erase.
3. Press the delete button, the current message is erased, and the next message plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
Inserting a Pause in the Dialing Sequence (of a Stored
Number)
Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in
dialing sequence when a pause is needed to wait for a dial tone (for example, after you
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as
one digit in the dialing sequence.
Storing CID Records (In CID Memory)
4. Press the delete button to erase the record showing in the display. The display shows
DELETED.
2. When finished, press the *TONE/exit button or int button to end the intercom call,
return to the talk mode, and resume your original telephone conversation.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
a) Message counter has a number displayed without flashing - No new messages.
Shows total number of old messages.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
Three-Way Calling
1. Connect the headset to the headset jack on the side of the handset. The handset
receiver and microphone are disabled when the headset is connected.
1. During an external call, press the int button. LINE ON HOLD EXTENSION? shows in
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
2. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is announced.
To erase a message from the handset :
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6or 5) button to display any Caller ID record.
3. Press and hold the delete button until DELETE ALL? shows in the display.
the display.
You may review the stored information at any time. Calls received since your last
review show as NEW in the display. Calls that have not been previously reviewed but
were received from the same number more than once show as REPT in the display.
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and
PAGING shows in the originating handset’s display.
c) Message counter has bars ( - - ) - Answerer is off.
Reviewing Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( 6or 5) buttons to scroll the records, or use the
handset’s touch-tone pad to enter the memory location number.
1. Press the flash/answerer button on the handset
d) Message counter has an “F“ flashing on the display - Memory is full.
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
NOTE: PAGING FROM... shows in the display on the receiving handset, and
the receiving handset presses the int or TALK/CALL BACK button to answer
the intercom.
2. Press the play/stop (key 2) on the handset.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many calls
have been received. To scroll CID records:
e) Message counter has a “CL” flashing on the display - Clock is not set since power up
or after power failure.
4. Press delete button to erase all of the current CID records. The display shows
DELETED followed by NO CALLS.
3. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
Changing the Battery
f) Message counter has six horizontal bars flashing on the display - MEMO recording.
3. When the receiving handset connects, press the format/conf button on the
originating handset to conference with the receiving handset and the external
caller. CONFERENCE shows in the display on the originating and receiving handsets.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
1. Make sure the phone is OFF (not in talk mode).
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
g) Message counter has a “An“ flashing on the display - Answering incoming calls and
recording an incoming call.
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace a
stored telephone number with a new one.
Remote Access
2. Press the caller ID-volume ( 6) button to review the newest CID record.
3. Press the caller ID-volume ( 5) button to review the oldest CID record first.
You may access the answering system with the cordless handset or from any tone-dial
compatible telephone.
NOTE: A handset can enter conference mode directly by pressing TALK/
CALL BACK on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
h) Message counter has “LA” - The answering system is being accessed remotely.
Memory
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6or 5) button to display the desired record.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
i) Message counter has “En“ on the display - English is selected as the current voice
prompt during language selection.
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
Each handset can store up to fifty 20-digit numbers with up to 15-character names in
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery compartment and
remove the battery pack from the handset.
j) Message counter has “Fr“ on the display - French is selected as the current voice
prompt during language selection.
1. Press the int button on the originating handset to put an external call on hold, and
then page the receiving handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the caller ID-
volume ( 6or 5) button to scroll to desired the memory location.
3. Press the caller ID-volume ( 6or 5) button to scroll to the record you want to delete
or use the touch-tone pad to enter the desired memory location.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
k) Message counter has “SP“ on the display - Spanish is selected as the current voice
prompt during language selection.
• Press the flash/answerer button. The display shows ANSWERER REMOTE ACCESS.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously pre-
programmed your local area code into the set up menu, you may need to
adjust the format of the incoming caller’s stored phone number before
making the call, press the format/conf button to adjust the number, and
try again.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging
tone. PAGING shows on the originating handset’s display, and PAGING FROM...
shows on the receiving handset’s display.
• Press the play/stop button to play the message.
4. Press the delete button to mark the record for deletion. The display shows DELETE?
5. Put the battery compartment door back on.
NOTE: While the messages are playing, the message counter will display
the messages in the order they were received.
• When you are finished listening to your messages, press the flash/answerer button
again.
5. Press the delete button to delete the record. DELETED shows in the display.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a
new battery pack. If you do not properly charge the phone, battery performance
will be compromised.
3. When the receiving handset connects, press the TALK/CALL BACK button on the
originating handset to transfer the call.
NOTE: If you don’t want to change or delete a record, simply press
the *TONE/exit button, or wait for one minute to exit the review mode
automatically.
NOTE: The maximum recording time for each message is 3 minutes and the
total recording time of this unit is 12 minutes.
NOTE: If the memory location is occupied, the memory location number and
stored name and telephone number shows in the display. If the memory
location is empty, EMPTY shows in the display.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
-OR-
Available formats include:
Leaving a Message/Memo
Use the memo feature to leave a message.
Press the TALK/CALL BACK button on the originating handset to transfer the call. If
the receiving handset does not answer within 30 seconds, the originating handset
rings back and displays CALLBACK. If the originating handset does not answer
within 20 seconds, the call is automatically dropped.
Dialing a Number from Memory
Battery Safety Precautions
When the answering system picks up:
Number of digits
Explanation
Example
4. Press the memory button. The display shows ENTER NAME.
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
1. Press the flash/answerer button to access the answering system. CALL SCREENING
shows on the display.
Eleven digits
long distance code “1 ”
+3-digit area code
1-317-888-8888
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter
is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key
twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times
for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to
insert a space between the first and last name. Press the 7 key 4 times for the letter
S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press
the 8 key for the letter T; press the 4 key twice for the letter H.
1. Press and hold the memo button.
SPEAKER button.
2. Begin speaking after you hear “RECORD MESSAGE” and start tone.
3. Release the memo button when you are finished recording the memo.
NOTE: Maximum recording time for memo is 3 minutes.
2. Press the memory button to display MEMO # - -.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
+7-digit telephone number.
2. Listen as the caller leaves a message.
Caller ID (CID)
3. Use the touch tone pad to enter the memory location number. The number
dials automatically.
Ten digits
3-digit area code +
7-digit telephone number.
317-888-8888
888-8888
3. Press the TALK/CALL BACK or SPEAKER buttons to speak to the person or press the
flash/answerer button to stop screening the call.
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
-OR-
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
Seven digits
7-digit telephone number.
Accessing the Answering System from Another Location
You can access your answering system from any touch-tone phone by entering your
3-digit security code during the playing of outgoing announcement or after you hear
the outgoing announcement.
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE: If you make a mistake press the delete button to backspace and
erase the wrong character(s) or number(s).
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
3. Press the memory location for the phone number you want to dial, or use the caller
ID-volume ( 6or 5) button to scroll to the number you want to dial.
2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK or
SPEAKER button.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
6. Press the memory button to confirm and save the record. The display shows ENTER
TEL NUMBR.
1. Dial the telephone number to which the answering system is connected.
2. Enter the security code during the outgoing announcement or after you hear the tone.
Note: The default security code is 123
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
The answering system automatically stops recording when you activate the handset or
pick up an extension phone.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses (press #pause/ringer button), and press the memory button again to save
the record. The unit beeps to confirm.
Chain Dialing from Memory
1. Make sure the phone is OFF (not in talk mode).
Date call received
Time call received
CID Call Log
TIP: Make sure the volume on the base is set loud enough to hear your
incoming calls.
Use this feature to make calls from records stored in memory which require a sequence
of numbers, such as a calling card number used for a frequently called long distance
number. The following example shows how you can store each part of the dialing
sequence and use chain dialing to make a call through a long distance service:
2. Use the caller ID-volume ( 6or 5) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT MEMORY 01-50.
3. Follow the voice menu to use the answering system’s remote functions.
NOTE: The system treats PAUSES as delays or spaces in the dialing sequence.
The remote feature lets you perform the following functions:
To
Messages Playback
The message counter let you know when you have message(s) or new message(s). To
play the messages, press the PLAY/STOP button.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
4. Use the touch-tone pad to enter a memory location to store the number in that
memory location. You will hear a confirmation tone.
Press this button
The Number For
Memory Location
Review message
Play back messages
Stop message playback
Erase message
1
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and
you must confirm replacement by pressing the memory button.
Storing the Last Number Dialed
You may transfer all three redial numbers into internal user memory.
Long Distance Access Number
Authorization Code
7
8
9
2
Caller’s phone number
Caller’s name
While a message is playing, you may do the following:
2
NOTE: Press the *TONE/exit button once to keep the previous setting
(making no changes) and return to the menu.
1. Make sure the phone in OFF (not in TALK mode).
• Press the corresponding PLAY/STOP button to stop the message playback.
• Press and release the review button to restart the current message.
• Press and release the review button twice to go to the previous message.
• Press and release the skip button to go to the next message.
• Press the delete button to erase the current message.
0 (during message playback)
Frequently called long distance number
2. Press redial button to display the most recent redial number.
3. Use the caller ID-volume ( 6or 5) button to scroll to desired redial number.
4. Press memory button to display SELECT MEMORY 01 - 50.
Skip message
3
4
7
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
SPEAKER button.
NOTE: If the selected CID record contains any information that is non-
numeric, the unit will not allow this record to transfer to the internal user
memory. The handset will display UNABLE TO STORE.
Call Waiting Caller ID
Turn off/on answerer
Review voice menu options
2. Press the memory button, and then press 07.
Provided you subscribe to Call Waiting Caller ID service from your phone company;
if you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
5. Use touch-tone pad to enter two digit desired memory location (01 through 50).
Display will show ENTER NAME.
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
the memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old memory in
that location. You will hear a confirmation tone.
3. When you hear the access tone, press the memory button, and then press 08.
4. At the next access tone, press the memory button and then 09.
Memory Full
Memory Full
When answering system memory is full, the system answers after 10 rings, beeps and
waits for you to enter the 3-digit security code. If you don’t enter the security code
within 8 seconds, the phone hangs up.
6. Follow step 5 in the “Storing a Name and Number in Memory” section to
enter name.
When the answering system memory is full, the system answers after 10 rings. You
should erase some messages so the answering system may record new messages.
• When you hear the call waiting beep in the handset receiver, press the flash/
answerer button to put the current call on hold and answer the incoming call.
Press FLASH/ answerer again to return to the original call.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the memory button.
You should erase some messages so the answering system can record new messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To access
the answering system, enter your 3-digit security code.
Caller ID Solutions
Display Messages
Answering System Display Messages
Causes of Poor Reception
• Aluminum siding.
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
Accessory Information
No Display
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
The following messages show the status of the answering system or help you set up
and use the system.
DESCRIPTION
MODEL NO.
5-2721
5-2714 or 5-2760
• Charge the battery (for 16 hours). Or replace the battery.
• Foil backing on insulation.
Handset Replacement Battery
AC Power converter
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the
power adaptor from the base and reconnect it.
BLOCKED NUMBER
Indicates the person is calling from a number which is blocked
from transmission.
0-59
Indicates the total number of messages.
The voice time/day stamp needs to be set.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• One year, from date of purchase.
Belt Clip
Headset
Handset charge cradle
5-2717
5-2425
5-2730
CL (blinking)
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is
under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain
warranty service.” For rental firms, proof of first rental is also required. Also print
your name and address and a description of the defect. Send via standard UPS or
its equivalent to:
Caller ID Error Message
CHARGING...
Indicates the handset needs to charge for a period of time
before it can resume normal function.
- -
Answering system is turned off.
The system is answering a call.
Answering system memory is full.
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free
1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are
required by law to collect appropriate sales tax for each individual state, country, and
locality to which the merchandise is being sent. Items are subject to availability. Prices
are subject to change without notice.
DELETE ALL?
Prompt asking if you want to erase all CID records.
An (blinking)
F (blinking)
DELETE CALL ID?
Prompt asking if you want to erase the CID record showing on
the display.
No Caller ID
Six bars (blinking)
LA (Line Access)
The system is recording a memo or an announcement.
External line remote answering system.
• You must be subscribed to the standard Name/Number Caller ID service from your
local telephone company to receive CID information.
DELETE?
Prompt asking if you want to erase one of the 50 records
stored in the phone’s memory.
• You’re out of range of the base.
Battery
General Product Care
DUPLICATE NUMBER Under VIP melody feature, if the desired number/record was
selected in any one of TEN VIP melody records before,
Handset Sound Signals
Signal
If you experience any of the following problems, even after recharging the battery, you
may need to replace the battery pack:
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
Meaning
DUPLICATE NUMBER shows in the display.
A long warbling tone (with ringer on)
Three short beeps (several times)
One beep every 7 seconds
Signals an incoming call
Page signal
• Short talk time
END OF LIST
ENTER NAME
Indicates that there is no additional information in CID memory.
• Poor sound quality
• Limited range
Prompt telling you to enter a name in one of the 50
memory locations.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the finish.
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
Low battery warning
• Charge indicator fails to turn on
ENTER TEL NUMBR
Prompt telling you to enter a telephone number in one of the
50 memory locations.
Troubleshooting Guide
• Retain the original packaging in case you need to ship the phone at a later date.
• Pay any charges billed to you by the Exchange Center for service not covered by
the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case
of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of the
card is not required for warranty coverage.
• Periodically clean the charge contacts on the handset and base with a clean pencil
eraser.
Answering System Solutions
Can’t hear messages, beep, etc.
Telephone Solutions
No dial tone
NEW
Indicates call or calls which have not been reviewed.
HANDSET NAME
Prompt telling you to enter the user name for the
registered handset.
• Check or repeat installation steps:
• Adjust speaker volume.
Service
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
Time/Day setting stuck at 12 a.m Mon.
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
HANDSET NEEDS
REGISTRATION
Indicates you must register a non-registered handset prior to
to use.
• Set the time clock.
• Connect another phone to the same jack. If it doesn’t work, the problem might be
your wiring or local service.
Answers on 10th ring
INCOMPLETE DATA
Caller information is interrupted during transmission or the
phone line is excessively noisy. Indicates no CID information
was received, you are not subscribed to CID service, or CID
service is not working.
• Make sure answering system is turned on.
• Answering system memory may be full. Erase some messages.
Incoming messages are incomplete
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by Thomson Inc. could void
the user’s authority to operate this product. For instructions on how to obtain service,
refer to the warranty included in this guide or call customer service at 1-800-448-0329.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly installed.
LINE IN USE
Displays on handset while the line is in use.
Indicates CID record is from a long distance call.
Indicates the battery needs to be charged.
• An extension phone may have been lifted as a message is received.
• Answering system memory is full. Erase some messages.
• The handset should beep when you press the TALK/CALL BACK button, and the
charge indicator on the base should be lit when the handset rests in the cradle. If
not, the battery may need to be charged.
Or refer inquiries to:
LONG DISTANCE
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
• You may have accidently pressed the play/stop button during playback and stopped
the message.
LOW BATTERY
NEW VOICE MAIL
Indicates voice mail has not been retrieved from
service provider.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
Won’t respond to remote commands
Indianapolis, IN 46206
CALL SCREENING
Indicates you may use the handset to screen calls before
answering the call
• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
• Make sure to enter the correct security code.
Attach your sales receipt to the booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
MSG WAITING OFF
NEW CALL XX
NO CALLS
Indicates voice mail has been retrieved from service provider.
XX represents the number of new CID records not reviewed.
Indicates there are no CID records in memory.
• Did unit hang up? If you take no action for a period of time,
it automatically hangs up.
Limitation of Warranty:
• You may have too many extension phones on your line. Try unplugging some
extensions.
Purchase date ______________________________________________________
Name of store ______________________________________________________
• The warranty stated above is the only warranty applicable to this product. All other
warranties, express or implied (including all implied warranties of merchantability
or fitness for a particular purpose) are hereby disclaimed. No verbal or written
information given by Thomson Inc., its agents, or employees shall create a
guaranty or in any way increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive remedy
of the consumer. Thomson Inc. shall not be liable for incidental or consequential
damages resulting from the use of this product or arising out of any breach of
any express or implied warranty on this product. This disclaimer of warranties
and limited warranty are governed by the laws of the state of Indiana. Except to
the extent prohibited by applicable law, any implied warranty of merchantability
or fitness for a particular purpose on this product is limited to the applicable
warranty period set forth above.
• Check for a dial tone.
NO USER MEMORY
Indicates the memory location contains no user memories and
the user is trying to mark a specific user record for VIP MELODY.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
OUT OF RANGE
May indicate handset is too far away from the base or that
the power has been interrupted. Move closer and
check connections.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Unit beeps
PAGING or
PAGING FROM
Someone pressed the page button on the base or int
button on the handset
• Clean the charging contacts on the cordless handset and base charge cradle with a
soft cloth or an eraser.
REPT
Indicates a repeat call message. Indicates a new call from the
same number was received more than once.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.
SEARCHING
SPKR
Indicates handset is searching for the base.
How state law relates to this warranty:
Indicates the handset is in speakerphone mode.
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights
that vary from state to state.
Memory dialing doesn’t work
UNKNOWN CALLER/ Indicates incoming call is from an area not serviced by CID or
NAME/NUMBER the CID information was not sent.
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor back
into the base and electrical outlet. Reconnect the battery and charge for 16 hours.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
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