Model 28821 Series
DECT 6.0 Cordless
Handset Speakerphone
Answering System
User’s Guide
Your new GE telephone system is EXPANDABLE up to a total of 6 handsets
(by purchase of optional Model 28801 handset with charge cradle)
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that
temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary
discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (ꢀ) afford you the opportunity to correct the situation;
and (ꢁ) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business and not inconsistent with FCC Rules and Regulations. If
these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to
allow you to maintain uninterrupted service.
ꢁ
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (ꢀ) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
Connect the telecommunications equipment into an outlet on a circuit different
from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. ꢀ0ꢂ0ꢀ. Please specify stock number
00ꢂ-000-00ꢁꢂ5-ꢂ when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
ꢂ
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,ꢂꢀ7,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of ꢀ0 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which
operates in the 1.9ꢀGHz to 1.9ꢁGHz frequency range.
5
Table of Contents
Equipment Approval Information
Interference Information
Hearing Aid Compatibility (HAC)
Licensing
FCC RF Radiation Exposure
Statement
Information for DECT Product
Table of Contents
Introduction
Before You Begin
Parts Checklist
Telephone Jack Requirements
Installation
Reviewing and Choosing the
Announcement
GOOGꢂ11
Programming the Telephone
Standby Screen
Programming Functions
Phone Book
Review Records
Add Records
Inserting a Pause in the Dialing
Sequence (of a Stored Number) ꢀꢀ
2
4
5
5
19
ꢀ0
21
ꢀ1
ꢀ1
ꢀ1
ꢀ1
ꢀꢀ
5
5
6
9
9
9
Edit Records
ꢀꢁ
ꢀꢁ
10
11
11
Delete Records
Dialing a Number from Internal
Memory
Ignore The Incoming Call
Room Monitor
Answerer
Set Alarm Clock
Handset Setup
Language
Handset Name
Ringer Tone
Ringer Volume
VIP Melody
Storing VIP Melody
Changing a Stored VIP Melody
Record
Reviewing And Deleting Stored VIP
Melody Record
Key Tone
Digital Security System
ꢀꢂ
ꢀꢂ
ꢀꢂ
ꢀ5
ꢀ5
ꢀ6
ꢀ6
ꢀ7
ꢀ7
ꢀ8
ꢀ8
ꢀ9
Important Installation Guidelines 11
Handset Layout 12
Base Layout (Top & Front Views) 13
Installing the Phone 14
Installing the Handset Battery 1ꢂ
Base Station
Answering System Setup
Answerer
Handset Access
Set Prompt Language
Rings to Answer
Message Alert
15
16
16
16
17
17
18
18
18
19
Security Code
ꢀ9
Speaker Volume
Voice Instruction
Recording the Outgoing
Announcement
ꢁ0
ꢁ0
19
6
Table of Contents
Set Day/Time
Equalizer
Area Code
Tone/Pulse
Registration
ꢁ0
ꢁ1
ꢁ1
ꢁ1
ꢁꢀ
ꢁꢀ
ꢁꢁ
ꢁꢂ
34
ꢁꢂ
ꢁꢂ
ꢁꢂ
Intercom Operation
39
ꢁ9
ꢂ0
ꢂ0
Making an Intercom Call
Receiving an Intercom Call
Advanced Intercom Features
Receiving an Incoming Call During
De-Registration
Global De-registration
Default Setting
Telephone Operation
Visual Indicators
Base
an Intercom Call
Using Intercom with External
Telephone Calls
Two-Way Calling
Three-Way Calling
ꢂ0
ꢂ0
ꢂ1
ꢂ1
Transferring External Calls to Other
Handsets
Handset
ꢂ1
42
ꢂꢀ
ꢂꢁ
ꢂꢁ
ꢂꢁ
ꢂꢁ
VMWI / Visual Ringer
Indicator on Handset
Speakerphone Operation.
Making a Call
Answering Calls
Ignore The Incoming Call
Call Timer
Caller ID (CID)
ꢁ5
ꢁ5
Call Waiting Caller ID
Receiving CID Records
Storing CID Records
Reviewing CID Records
Dialing a CID Number
Storing CID Records in Internal
Memory
Deleting a CID Record
Deleting All CID Records
Answering System Operation
Message Counter Indicator
Leaving a Message/Memo
ꢁ5
ꢁ6
ꢁ6
ꢁ6
ꢁ6
ꢁ6
ꢁ7
ꢁ7
ꢁ7
ꢁ8
ꢁ8
Auto Standby
ꢂꢂ
ꢂꢂ
ꢂ5
45
ꢂ5
ꢂ6
Ringer Volume (Shortcut)
Flash/Call Waiting
Last Number Redial
Exit
Page
Handset to Handset Paging
Screening Calls from the Base ꢂ6
Paging All Handsets from a Handsetꢁ8
Paging from the Base/Group Pageꢁ8
Message Playback
Memory Full
Erasing Messages
Remote Access
Cordless Handset
ꢂ6
ꢂ7
ꢂ7
48
ꢂ8
Mute
ꢁ9
ꢁ9
ꢁ9
Receiver Volume Control
Do Not Disturb (D-N-D)
7
Table of Contents
Screening Calls from
the Handset
Handset Sound Signals
Troubleshooting Guide
Telephone Solutions
Caller ID Solutions
54
54
5ꢂ
55
56
56
57
57
58
58
61
62
ꢂ8
Accessing the Answering System
from Another Location
Memory Full
ꢂ9
ꢂ9
Battery Solutions
Belt Clip and Optional Headset 50
Answering System Solutions
Causes of Poor Reception
General Product Care
Warranty Assistance
Limited Warranty
Accessory Information
Index
Connecting the Belt Clip
Connecting an Optional Headset
to the Handset
Changing the Battery
Battery Safety Precautions
Display Messages
50
50
50
51
51
Answering System
Display Messages
53
CAUTION:
RISKOFELECTRICSHOCK
DONOTOPEN
THE EXCLAMATION
THE LIGHTNING
CAUTION: TO REDUCE THE
POINT WITHIN THE
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO
HEAD WITHIN THE NOT REMOVE COVER (OR
WARNING:TO
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
BACK). NO USER
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
PRODUCT TO RAIN
SEE MARKING ON BOTTOM / BACK OF PRODUCT
8
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist (for model 28821)
Make sure your package includes the items shown here.
AC power
adaptor
Handset
battery pack
Base
Handset
Telephone line
cord
Battery
compartment
cover
Belt clip
Wall mount
bracket
9
For Model 28821xx2 there will be ONE additional handset, charge cradle, belt clip,
battery pack and cover than shown above.
NOTE: If a speaker box is included in your package, it replaces one
set of a handset, belt clip, battery pack and cover.
For Model 28821xx3 there will be TWO additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
For Model 28821xx4 there will be THREE additional handsets, charge cradles, belt
clips, battery packs and covers than shown above.
For Model 28821xx5 there will be FOUR additional handsets, charge cradles, belt
clips, battery packs and covers than shown above.
For Model 28821xx6 there will be FIVE additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
Telephone Jack Requirements
Wall plate
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured here,
installed in your home. If you don’t have a modular jack,
call your local phone company to find out how to get one
installed.
Modular
telephone
line jack
10
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems,
and some long-range cordless telephone systems.
Important Installation Guidelines
•
Avoid sources of noise and heat, such as motors, fluorescent lighting,
microwave ovens, heating appliances and direct sunlight.
•
•
•
•
Avoid areas of excessive dust, moisture and low temperature.
Avoid other cordless telephones or personal computers.
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
•
•
Never touch non-insulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
11
Handset Layout
Voice Mail Waiting
Indicator (VMWI) /
Visual Ringer
display
TALK
(button)
CALLER ID-VOLUME
6(caller id/volume
down button)
CALLER ID-VOLUME
5(caller id/volume up
button)
SPEAKER
(button)
END/cancel
(button)
delete/intercom/conf
(delete/intercom/
conference button)
GOOG-411
(Google free one
touch directory
assistance)
review (button)
skip (button)
play/stop (button)
erase (button)
* tone (button)
#pause (button)
mute/menu OK
(button)
redial/format
(button)
microphone
1ꢀ
Base Layout (Top & Front Views)
volume 5/ 6
(buttons)
delete (button)
skip
(button)
repeat
(button)
PLAY/STOP
(button)
speed
(button)
Message Counter
(indicator)
memo
(button)
announce
(button)
ans on/off
(answerer on/off
button)
do not disturb
(do not disturb
button)
find
(button)
charge/in use
voicemail
(indicator)
1ꢁ
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride
battery (Ni-MH), which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
ꢀ. Locate the battery compartment on the back of the handset.
ꢁ. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
BATTERY
PRESS DOWN
BLACK WIRE
FIRMLY
RED WIRE
ꢂ. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
1ꢂ
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
ꢀ. Plug one end of the telephone line cord into the TEL LINE jack on the back of the
base and the other end into a modular jack.
ꢁ. Plug the AC power converter into the electrical outlet and the DC connector into
the jack on the back of the base.
ꢂ. Place the handset in the base cradle. The charge/in use voicemail indicator turns
on, verifying the battery is charging.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly
charge the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, fire, or damage
use only the 5-2812 power adaptor listed in the user’s guide.
This power adaptor is intended to be correctly orientated in a
vertical or floor mount position.
15
Answering System Setup
This section shows you how to set up your answering system to receive incoming
calls. Before you begin the set up process, you must turn on the answering system.
•
Press the ans on/off button to turn the answering system on and off.
The MESSAGES indicator lights when the answering system is on. The indicator
blinks when you have new messages.
NOTE: The answering system displays “- -” when it is off.
Answerer
In the Answerer Menu, there are five programmable submenus: Handset Access, Set
Prompt Language, Rings to Answer, Message Alert and Security Code.
1. Make sure your phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME (5 or 6) button to scroll to ANSWERER.
ꢂ. Press mute/menu OK button to enter the submenu.
Handset Access
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
1. Press the mute/menu OK button to go to the main menu.
ꢀ. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to ANSWERER.
ꢁ. Press the mute/menu OK button to enter the menu, press the CALLER ID-VOLUME
( 6or 5) to select HANDSET ACCESS submenu.
ꢂ. Press the mute/menu OK button to access the answering system. ANSWERER
REMOTE ACCESS shows on the display.
•
•
Press the PLAY/STOP button to play the message.
When you are finished listening to your messages, press the END/cancel button to
exit.
16
Set Prompt Language
From the Answerer Menu:
1. Press the CALLER ID-VOLUME (5 or 6) button to scroll to PROMPT LANG.
ꢀ. Press the mute/menu OK button to enter the menu. PROMPT LANG 1ENG 2FRA
3ESP shows in the display.
ꢁ. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the
CALLER ID-VOLUME (5or 6) button to scroll to the desired language.
English is the default setting.
ꢂ. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone.
Rings to Answer
This feature lets you select the number of times you want the phone to ring before
the answering system answers a call.
From the Answerer Menu:
1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the RING TO ANSWER
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. RING TO ANSWER 3 4 5 6 TS
shows in the display.
ꢁ. Use the CALLER ID-VOLUME (5or 6) button to scroll to the your selection. The
default setting is 5.
ꢂ. Press the mute/menu OK button to confirm. You will hear a confirmation tone and
the new setting shows in the display.
NOTE: If you select Toll Saver (TS) the unit answers after the 3rd
ring if there are NEW messages, OR the unit answers after the 5th
ring if there are NO new messages. This allows user to access their
answerer from another location and then hang up after 4 rings to
save long distance charges.
17
Message Alert
This feature sets your answering system to give an alert tone every 10 seconds when
there are new messages.
From the Answerer Menu:
1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the MESSAGE ALERT
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. NEW MSG ALERT 1ON 2OFF
shows in the display.
ꢁ. Use the touch-tone pad to enter the selection, or use the CALLER ID-VOLUME
(5or 6) button to scroll to the 1ON or 2OFF. The default setting is 2OFF.
ꢂ. Press the mute/menu OK button to confirm. You will hear a confirmation tone and
the new setting shows in the display.
Security Code
You can access the answering system from a tone dialing telephone in another
(remote) location. The security code is required for remote access, and it prevents
unauthorized access to your answering system.
From the Answerer menu:
1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the SECURITY
CODE sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. SECURITY CODE 1 2 3 shows in
the display.
ꢁ. Use the touch-tone pad to enter your new ꢁ-digit security code. The default
setting is 123.
ꢂ. Press the mute/menu OK button to confirm. You will hear a confirmation tone and
the new security code shows in the display.
NOTE: If you make a mistake, use the delete/intercom/conf button
to delete the security code and begin again.
Speaker Volume
Use the volume (5or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L5 is the maximum.
18
Voice Instruction
If you need additional assistance, press the repeat button in standby mode and
follow the voice instructions.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
You may record an outgoing announcement in the answerer or choose the default for
your current outgoing announcement.
1. Make sure the answering system is ON.
ꢀ. Press and hold the announce button until the speaker announces “RECORD
ANNOUNCEMENT AFTER TONE“.
ꢁ. Begin speaking after you hear the beep.
ꢂ. Release the button when you finish your announcement.
NOTE: If you choose not to record an outgoing announcement,
a default announcement plays instead. To return to the default
announcement after you have recorded your own outgoing
announcement, press the announce button and release it
when you hear the beep. Or, press the delete button while the
announcement is reviewing.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave
your name, number and a brief message after the tone, and I’ll get back to you.
Thanks.
NOTE: The maximum recording time for the outgoing
announcement is 2 minutes.
Reviewing and Choosing the Announcement
Press and release the announce button to review and select this one as your
outgoing announcement.
NOTE: Press the PLAY/STOP button at any time to stop playing the
announcement.
19
GOOG411
GOOG-ꢂ11 is Google’s new ꢂ11 service. With GOOG-ꢂ11, you can find local business
information completely free, directly from your phone. With purchasing the GE phone,
you can access 1-800-GOOG-ꢂ11 service at anytime by simply pressing the
GOOG-ꢂ11 button.
1. In standby mode or dialing mode, press the GOOG-ꢂ11 button, the preset
GOOG-ꢂ11 service number is dialed out immediately. “GOOG-411: Free 411 by
Google” shows in the display.
ꢀ. Speak into the phone and say where you are and what you’re looking for.
GOOG-ꢂ11 will connect you with the business you choose.
ꢁ. When finished, press END/cancel button to hang up.
At any point in the call:
•
•
To go back
To start over
say “go back”
say “start over” or press *
When asked for a city and state:
•
To enter city and state
say the full names
(for example, “Palo Alto California”)
say it or enter with keypad
•
To enter a zip code
When asked for business name or category:
•
To enter a business name
or category
say the full names
(for example, “Joe’s Pizzaria” or “Pizza”)
•
To spell a business name
press 1 and spell with keypad
(for example, TOYS would be 8697)
When given results:
•
•
•
To navigate between results
To get more details
To get help
say or press the listing number
say “details”
say “help”
ꢀ0
Programming the Telephone
Standby Screen
The handset displays the handset number and user name.
Programming Functions
The system uses a menu structure to give you access to all of the built-in features.
You may program the following items in main menu: Phonebook, Room Monitor,
Answerer, Set Alarm Clock and Handset Setup.
Phone Book
Each handset can store up to fifty records in phone book for quick dialing; each
record can contain a maximum of ꢀ0-digit numbers and 15-character names.
Review Records
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to PHONEBOOK.
ꢂ. Press mute/menu OK button to enter PHONEBOOK menu.
5. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to VIEW RECORDS.
6. Press the mute/menu OK button to confirm, all records are shown in alphabetical
order.
7. Press the CALLER ID-VOLUME ( 6or 5) button or key in alphabet to view the
records.
ꢀ1
Add Records
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to PHONEBOOK.
ꢂ. Press mute/menu OK button to enter PHONEBOOK menu.
5. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to ADD RECORDS.
6. Press the mute/menu OK button to confirm. ENTER NAME shows on the display.
7. Use the touch-tone pad to enter a name (up to 15 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith, press
the ꢀ key twice for the letter B. Press the ꢂ key ꢁ times for the letter I. Press the
5 key ꢁ times for the letter L. Press the 5 key ꢁ times for the second letter L, and
press the 1 key to insert a space between the first and last name. Press the 7 key
ꢂ times for the letter S; press the 6 key once for the letter M; press the ꢂ key ꢁ
times for the letter I; press the 8 key for the letter T; press the ꢂ key twice for the
letter H.
NOTE: If you make a mistake press the delete/intercom/conf button
to backspace and erase the wrong character(s) or number(s).
8. Press the mute/menu OK button again to save your selection. The display shows
ADD TEL NUMBER.
9. Use the touch-tone pad to enter the telephone number (up to ꢀ0 digits, including
pauses), and press the mute/menu button to confirm. The records are stored
alphabetically in the phonebook.
Inserting a Pause in the Dialing Sequence (of a
Stored Number)
Press the #pause button on the handset’s touch-tone pad to insert a delay in dialing
sequence when a pause is needed to wait for a dial tone (for example, after you dial 9
for an outside line, or to wait for a computer access tone.) Each pause counts as one
digit in the dialing sequence.
ꢀꢀ
Edit Records
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to PHONEBOOK.
ꢂ. Press mute/menu OK button to enter PHONEBOOK menu.
5. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to EDIT RECORDS.
6. Press the mute/menu OK button to confirm, display will show the records.
7. Use the CALLER ID-VOLUME ( 6or 5) button or key in alphabet to move to
desired record, press mute/menu OK button to confirm. ENTER NAME shows on
the display.
8. Repeat Steps 7 through 9 in “Add Records” section.
Delete Records
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to PHONEBOOK.
ꢂ. Press mute/menu OK button to enter PHONEBOOK menu.
5. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to DELETE RECORDS.
6. Press the mute/menu OK button to confirm, display will show the records.
7. Use the CALLER ID-VOLUME ( 6or 5) button or key in alphabet to move to
desired record, press the delete/intercom/conf button. DELETE? shows on the
display.
8. Press the delete/intercom/conf button or mute/menu OK button again to confirm.
NOTE: If you don’t want to change or delete a record, simply
press the END/cancel button, or wait for one minute to exit
automatically.
ꢀꢁ
Dialing a Number from Internal Memory
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to PHONEBOOK.
ꢂ. Press mute/menu OK button to enter PHONEBOOK menu.
5. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to VIEW RECORDS.
6. Press the mute/menu OK button to confirm.
7. Use the CALLER ID-VOLUME ( 6or 5) button or key in alphabet to move to the
desired number.
8. Press the TALK or SPEAKER buttons, the number dials automatically.
Ignore The Incoming Call
With this feature, you can transfer all the incoming calls to the answering system.
When the phone rings, press the END/cancel button on the handset. The answering
system will answer the call for you.
Room Monitor (applicable only with additional handsets)
1. Make sure your phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to ROOM MONITOR.
ꢂ. Press mute/menu OK button to enter ROOM MONITOR menu. ROOM MONITOR
EXTENSION? shows in the display.
5. Use the touch tone pad to enter the handset number to be monitored.
NOTE: When this phone system is expanded (up to 6 handsets
by purchase of optional Model 28801FE1 handset with recharge
cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3
and so on respectively.
ꢀꢂ
6. The receiving handset will turn on the microphone and the originating handset
will turn on the speakerphone to monitor sound from the receiving handset.
NOTE: For room monitoring mode to work, the originating handset
must NOT be on the cradle.
NOTE: While in room monitoring mode, the handsets will emit an
alert tone approximately every 5 seconds if there is an incoming
call. You may press the SPEAKER button to quit room monitor and
answer the call.
NOTE: While in room monitoring mode, the originating handset can be
switched to monitor by handset earpiece by pressing the TALK button once.
Switch back to speakerphone by pressing the SPEAKER button once.
NOTE: Press the END/cancel button on the handset to exit room
monitor mode.
Answerer
In the Answerer Menu, there are two programmable submenus: Set Alarm Clock and
Handset Setup.
1. Make sure your phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME (5 or 6) button to scroll to ANSWERER.
ꢂ. Press mute/menu OK button to enter the submenu.
Set Alarm Clock
1. Make sure your phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to ALARM.
ꢂ. Press mute/menu OK button to enter the submenu, ALARM 1ON 2OFF shows on
the display.
5. Use the touch-tone pad to enter the selection, or use the CALLER ID-VOLUME
( 6or 5) button to scroll to 1ON or 2OFF.
6. If you select ON, press the mute/menu OK button to confirm and advance Set
Alarm Time sub-menu.
7. Use the number keys to enter the time, then press the #/pause button to toggle
between AM and PM.
ꢀ5
8. Press the mute/menu OK button to confirm and advance Set Cycle Time
sub-menu.
9. Use the CALLER ID-VOLUME ( 6or 5) button to select Once or Daily. The default
setting is Once.
10. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone.
NOTE: If you select Daily, the system will follow the current time
setting to turn on the alarm.
Handset Setup
1. Make sure your phone is OFF (not in TALK mode).
ꢀ. Press the mute/menu OK button to go to the main menu.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to scroll to HANDSET SETUP.
ꢂ. Press mute/menu OK button to confirm and you may program the following
items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key
Tone, Set Day/Time, Equalizer, Area Code, Tone/Pulse, Registration, Deregistration
and Default Setting.
NOTE: During programming, you may press the END/cancel button
at any time to exit the sub-menu and return to the menu.
Language
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the SET LANGUAGE
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP
shows in the display.
ꢁ. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the
CALLER ID-VOLUME ( 6or 5) button to scroll to the desired language. English is
the default setting.
ꢂ. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone and the selected language shows in the display.
ꢀ6
Handset Name
From the Handset Setup Menu:
1. PresstheCALLER ID-VOLUME ( 6or 5) button to scroll to the HANDSET
NAME sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. HANDSET NAME shows in
the display.
ꢁ. Use the touch-tone pad to enter a name (up to 15 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith, press
the ꢀ key twice for the letter B. Press the ꢂ key ꢁ times for the letter I. Press the
5 key ꢁ times for the letter L. Press the 5 key ꢁ times for the second letter L, and
press the 1 key to insert a space between the first and last name. Press the 7 key
ꢂ times for the letter S; press the 6 key once for the letter M; press the ꢂ key ꢁ
times for the letter I; press the 8 key for the letter T; press the ꢂ key twice for the
letter H.
NOTE: If you make a mistake, use the delete/intercom/conf button
to backspace and delete one character at a time.
ꢂ. Press the mute/menu OK button to save your name. You will hear a confirmation
tone and the handset name shows in the display.
Ringer Tone
You may choose from ten different ringer tones and ten different melodies.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the RINGER TONE
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. SET RINGER TONE 01 shows in
the display. 01 is default setting.
ꢁ. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to the desired setting (1
through ꢀ0). You will hear a sample of the ringer tone/melody you select.
ꢂ. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone and the selected ringer tone shows in the display.
NOTE: You must have the Ringer Volume set to ON for ring tone to
signal an incoming call.
ꢀ7
Ringer Volume
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the RINGER VOLUME
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. SET RINGER LEVEL 5 shows in the
display.
ꢁ. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to your selection. LEVEL 5 is
the default setting.
ꢂ. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone and the new volume setting shows in the display.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the
display.
VIP Melody
This features allows you to assign a specific melody to someone you want to get your
attention when the person calls. When a VIP melody is assigned and that person
calls, the unit rings the normal ring for the first ring and then follows with VIP melody
ring. You may choose from ten different polyphonic melodies and may store up to 10
VIP records.
NOTE: This feature ONLY works when the following conditions are
met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the
memory. (Refer to Storing CID Records in Internal Memory). NO
USER MEMORY will show in the display to remind the user to do CID
record transfer first.
ꢀ8
Storing VIP Melody
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to VIP MELODY sub-menu.
ꢀ. Press mute/menu OK button to select VIP melody feature and then display VIP
1 record.
-If VIP1 does NOT contain any specific number/records, it will display EMPTY.
ꢁ. Press CALLER ID-VOLUME ( 6or 5) button to select the specific VIP melody
memory location (10 VIP locations) that does not contain any record.
ꢂ. Press mute/menu OK button to display SELECT MEMORY.
NOTE: If the memory location does not contain any CID memory records and you
are trying to mark a specific record as VIP MELODY, then SELECT MEMORY will
not be displayed. Instead, NO USER MEMORY will display in prompt to alert the
user.
5. Press CALLER ID-VOLUME ( 6or 5) button to view the records from memory to be
selected as VIP
.
6. Press mute/menu OK button to confirm and then display VIP MELODY 01 to wait
for the melody tone selection.
7. Press CALLER ID-VOLUME ( 6or 5) button to select from melody 01 to melody 10
(a testing tone is generated while making melody selection).
8. Press mute/menu OK button to confirm.
NOTE: If the desired number/record was previously stored in any
one of the ten VIP melody records, DUPLICATE NUMBER shows in
the display.
Changing a Stored VIP Melody Record
Use the Storing VIP Melody procedure to change the number of a selected record and
replace the old phone number with new phone number.
When REPLACE VIP# ? shows in the display, you must press mute/menu OK button
on the handset to confirm replacement.
ꢀ9
Reviewing And Deleting Stored VIP Melody Record
From the Handset Setup Menu:
1. Press the mute/menu OK button to enter to VIP MELODY menu.
ꢀ. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to the desired VIP
Melody Record.
ꢁ. If you want to delete the information, press the delete/intercom/conf button on
the handset while the entry displays. The display show DELETE VIP# ?.
ꢂ. Press delete/intercom/conf again to confirm. You will hear a confirmation tone
and VIP# DELETED shows in the display.
Key Tone
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the KEY TONE
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. SET KEY TONE 1ON 2 OFF shows
in the display.
ꢁ. Use the touch tone pad on the handset to select 1 or ꢀ, or use the
CALLER ID-VOLUME ( 6or 5) button to scroll to your selection. 1ON is the default
setting.
ꢂ. Press the mute/menu OK button to confirm and the key tone setting shows in
the display.
Set Day/Time
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the SET DAY/TIME
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. SET DAY MONDAY shows in the
display. MONDAY is default setting.
ꢁ. Press the CALLER ID-VOLUME ( 6or 5) button to select from MONDAY to
SUNDAY.
ꢂ. Press mute/menu OK button to confirm your selection and advance SET TIME
sub-menu.
5. Use the number keys to enter the current hour and minute, then press the
#/pause button to toggle between AM and PM.
ꢁ0
6. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone and the current time shows in the display.
Equalizer
This feature lets you to adjust the audio quality.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to Equalizer.
ꢀ. Press the mute/menu OK button to enter the menu.
ꢁ. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to desired selection. The
default is Natural.
ꢂ. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone.
Area Code
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the AREA CODE
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. SET AREA CODE - - - shows in
the display.
ꢁ. Use the touch-tone pad to enter your ꢁ-digit area code.
ꢂ. Press the mute/menu OK button to confirm. You will hear a confirmation tone and
the new area code shows in the display.
NOTE: To restore the default setting to - - -, press and release delete/
intercom/conf when SET AREA CODE shows in the display.
Tone/Pulse
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 5or 6) button to scroll to the TONE PULSE
sub-menu.
ꢀ. Press mute/menu OK button to enter the menu. TONE/PULSE 41TONE 2PULSE
shows in the display. The default setting is “1 TONE”.
ꢁ. Use the touch-tone pad or CALLER ID-VOLUME ( 5or 6) to enter 1 TONE or 2
PULSE.
ꢁ1
ꢂ. Press the mute/menu OK button to confirm. You will hear a confirmation tone and
your selection shows in the display.
Registration
Your packaged handset(s) are pre-registered and ready to use. It is not recommended
that a handset be registered again unless absolutely necessary.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the REGISTRATION
sub-menu.
ꢀ. Press the mute/menu OK button to enter the menu. REGISTRATION 1YES42NO
shows in the display. The default setting is 2NO.
ꢁ. Use the touch-tone pad to select 1 for YES or ꢀ for NO. Or use the
CALLER ID-VOLUME ( 6or 5) button to scroll to 1YES or 2NO.
ꢂ. If you select 1YES, press the mute/menu OK button. HOLD BASE PAGE FOR 5
SECONDS, THEN PRESS HANDSET PROGRAM shows in the display. (Your handset
should be held near the base during registration process.)
5. Press and hold the find button on the base unit, the charge/in use voicemail
indicator flashes. Press the handset mute/menu OK button. REGISTERING shows
in the display. HANDSET X REGISTERED shows in the handset display, where X is
the handset number. You may now rename your handset. (Refer to Step ꢁ & ꢂ of
Handset Name Section)
NOTE: IF you are re-registering the handset through the handset
menu; to rename your handset you must go to the Handset Name
Section and start from the beginning step.
De-Registration
De-registration cancels registration. During the de-registration process, keep the
handset near the base.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the DEREGISTRATION
sub-menu.
ꢀ. Press the mute/menu OK button to enter the menu. DEREGISTRATION 1YES42NO
shows in the display The default setting is "2NO".
ꢁꢀ
ꢁ. Use the touch-tone pad to select 1 for YES or ꢀ for NO. Or use the
CALLER ID-VOLUME ( 6or 5) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is
de-registered, that handset’s telephone features cannot be used
until the handset is re-registered.
ꢂ. Select 2NO, if you do not want to de-register.
5. If you select 1YES, press the mute/menu OK button and MOVE NEAR TO BASE
displays for ꢀ seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME
( 6or 5) button to scroll to 1YES or 2NO.
7. If you select YES, press the mute/menu OK button to confirm. DE-REGISTER...
shows in the display. You will hear a confirmation tone. Then HANDSET X
DEREGISTERED shows in the display to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET
NEEDS REGISTRATION shows in the display. To use the handset, you
MUST re-register the handset using the Registration process.
Global De-registration
If one or more handsets becomes lost, you should de-register all handsets to ensure
proper system operation.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is
de-registered, that handset’s telephone features cannot be used
until the handset is re-registered.
1. Disconnect power from the base by pulling the plug out of the back of the unit.
ꢀ. Press and hold the find button and while holding the find button reconnect the
power.
ꢁ. Continue to hold the find button until the charge/in use voicemail light flashes
rapidly.
ꢂ. Release the find button.
5. Press and release the find button on the base once. All handsets are de-registered
and HANDSET NEEDS REGISTRATION shows in the display.
ꢁꢁ
Default Setting
As you become familiar with this system, you may prefer to use the system’s original
settings. Follow the steps below to return to the factory default settings.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the DEFAULT SETTING
sub-menu.
ꢀ. Press the mute/menu OK button to enter the menu. DEFAULT SETTING 1YES 2NO
shows in the display. The default setting is 2NO.
ꢁ. Use the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME
( 6or 5) button to move the cursor to 1YES or 2NO.
NOTE: If you choose YES all the settings in the programmable menu
are returned to factory default setting.
ꢂ. Press the mute/menu OK button to save your selection. You will hear a
confirmation tone.
Telephone Operation
Visual Indicators
Base
The charge/in use voicemail indicator on the base will flash to alert you to an
incoming call, during paging, or if you have a message waiting from your service
provider. The indicator will remain lit when a handset is in the base charging or when
the line is in use.
Handset
The TALK and SPEAKER indicator buttons flash when you receive a call and remain lit
during a call.
The keypad and CID will also light when a call is received.
ꢁꢂ
VMWI / Visual Ringer Indicator on Handset
IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator
(VMWI) feature, you must subscribe to this service from your
phone company.
The VMWI indicator on the top of the handset flashes when you receive a new
message from your service provider. Also, it serves as a Visual Ringer function. It will
flash when there is an incoming call.
Speakerphone Operation.
NOTE: If you are using the speakerphone, remain close to handset
so the party you are speaking to can hear you.
If you are using the handset and want to switch to the speakerphone, press the
SPEAKER button, press END/cancel to end conversation.
If you are using the speakerphone and want to switch to the handset, press the TALK
button, press END/cancel again to end conversation.
Making a Call
1. Press the TALK or SPEAKER button. Dial the desired number.
- OR -
Dial the number first, then press the TALK or SPEAKER button.
- OR -
Press the CALLER ID-VOLUME ( 6or 5) button to select the desired record, then
press the TALK or SPEAKER button.
ꢀ. When finished, press the END/cancel button to hang up.
NOTE: You may enter up to 25 pre-dial digits.
NOTE: If you want to delete the pre-dial number you entered, press
the delete/intercom/conf button until all of the digits are erased.
ꢁ5
Answering Calls
1. When the phone rings, press the SPEAKER button on the handset.
- OR -
Pick up the handset and press the TALK button.
ꢀ. When finished, press END/cancel to hang up.
NOTE: Adjust the handset volume by pressing the
CALLER ID-VOLUME ( 6or 5) button during a call.
Ignore The Incoming Call
With this feature, you can transfer all the incoming calls to the answering system.
When the phone rings, press the END/cancel button on the handset. The answering
system will answer the call for you.
Call Timer
After you press the TALK or SPEAKER button on the handset, the built-in call timer shows
on the display and counts the length of time of the call in minutes and seconds.
Auto Standby
If you place the handset in the cradle while the handset is off the hook (during a call),
the call is automatically disconnected.
Ringer Volume (Shortcut)
There are two ways to set the ringer volume. One is the traditional way as described
in the Programming Functions; Handset Setup; Ringer Volume menus. The other one
is this short cut to ringer menu.
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press the #pause button to display SET RINGER LEVEL 5.
ꢁ. Use the CALLER ID-VOLUME (6or 5) button to scroll to your selection. LEVEL 5 is
the default setting.
ꢂ. Press #pause button again to save and display the new selection for a few
seconds.
ꢁ6
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local
telephone company, you will receive Caller ID information (if available) on Call Waiting
calls. During a phone call, you will hear a beep to indicate another call is waiting on the
line and Caller ID information for the waiting call shows on the handset display.
•
To connect to the waiting call, press the TALK or SPEAKER button on the handset,
and your original call is put on hold.
•
To switch between the two calls, press the TALK or SPEAKER button.
Last Number Redial
You may redial a number up to ꢀ5 digits long. To quickly redial the last number you
dialed:
1. Press the TALK or SPEAKER button.
ꢀ. Press the redial/format button.
-OR-
ꢁ. Press the redial/format button first, then use the CALLER ID-VOLUME ( 6or 5)
button to select the desired redial number.
- Press the CALLER ID-VOLUME ( 5) to review the oldest call and scroll toward the
most recent calls (higher numbers).
- Press the CALLER ID-VOLUME ( 6) to review the newest call and scroll to older
calls (lower numbers).
NOTE: You may choose from three last dialed numbers.
ꢂ. Press the TALK or SPEAKER button. The number dials automatically.
If you get a busy signal and want to keep dialing the number, press the redial/format
button to quickly redial the number.
Exit
Press the END/cancel button to exit a menu function and return to the standby
screen.
ꢁ7
Page
The page feature helps you locate a misplaced handset. To send and receive
pages, all handsets must be registered. If your handset is not registered, follow the
instructions in the Registration section of this manual.
Handset to Handset Paging
(applicable only with additional handsets)
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press and release the delete/intercom/conf button on a handset. PAGING
EXTENSION? shows in the display.
ꢁ. Use the touch-tone pad to enter the handset number you want to page.
ꢂ. To cancel the page, press the END/cancel, delete/intercom/conf, or TALK button
on the originating handset, or press the END/cancel button on the receiving
handset.
Paging All Handsets from a Handset
(applicable only with additional handsets)
1. Make sure the originating phone is OFF (not in TALK mode).
ꢀ. Press and release the delete/intercom/conf button on a handset. PAGING
EXTENSION? shows in the display.
ꢁ. Use the touch-tone pad to enter the handset number you want to page. (1= to
page Handset 1, ꢀ=to page handset ꢀ, etc., and * tone=to page all handsets)
ꢂ. To cancel the page, press the END/cancel, delete/intercom/conf, or TALK button
on the originating handset, or press the END/cancel button on the receiving
handset.
Paging from the Base/Group Page
Use the base-only to page all registered handsets at the same time.
1. Press the find button on the base. All handsets beep for two minutes, and PAGING
FROM BASE shows on each handset’s display.
ꢀ. To cancel the page, press the find button on the base, or press the TALK button or
the END/cancel button on each handset.
ꢁ8
Mute
To have a private, off-line conversation, use the MUTE feature. The party on the
telephone line cannot hear you, but you can hear them.
1. Press the mute/menu OK button. The handset display shows MUTE ON.
ꢀ. Press the mute/menu OK button to cancel and return to your phone conversation.
Receiver Volume Control
When the handset is ON (in TALK mode) you may adjust the receiver volume by
pressing the CALLER ID-VOLUME ( 6or 5) button. There are five volume levels to
choose from. When the maximum or minimum volume level is reached, the phone
beeps twice. VOL 1 is minimum and VOL 5 is maximum.
Do Not Disturb (D-N-D)
This feature allows you to turn off all the handset ringer(s) at once, by pressing one
button at the base unit, even though the ringer volume of handset(s) has been preset.
1. In the standby mode, press the do not disturb button on the base.
ꢀ. The DND indicator will light and DO NOT DISTURB shows in each handset display.
ꢁ. To cancel, press the do not disturb button again.
NOTE: You can press the do not disturb button and activate the
function immediately, even when there is incoming call ringing in,
or during call screening after the call is taken by the answerer.
Intercom Operation
(applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive incoming
calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in TALK mode).
ꢀ. Press the delete/intercom/conf button on the handset.
ꢁ. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the delete/intercom/conf button again
or the END/cancel button on the sending handset.
ꢁ9
ꢂ. Wait for the person at the receiving handset to press the delete/intercom/conf
button.
NOTE: If the receiving handset does not answer within two minutes,
the intercom call is automatically canceled. The originating
handset displays NO ANSWER.
5. When finished, press the END/cancel button or delete/intercom/conf button on
either handset to deactivate the intercom.
NOTE: The system is expandable up to 6 handsets (by purchase
of optional Model 28801FE1 handset with recharge cradle). When
4 handsets are registered, the system can handle 2 separate
intercom operations at once, for example, 1st handset intercoms
with 2nd handset while 3rd handset intercoms with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press the
delete/intercom/conf button or TALK button.
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is
immediately terminated and both handsets ring. Either handset user may press the
TALK or SPEAKER button to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another
handset and have an off line, private (two-way) intercom conversation. You may also
have a three-way conversation between the external caller and the handsets, or you
may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must
decide whether you want to create a two-way or a three-way
conversation.
ꢂ0
Two-Way Calling
1. During an external call, press the delete/intercom/conf button, and use the
touch-tone pad to enter the handset number you want to call.
NOTE: The receiving handset presses the delete/intercom/conf
button to answer the intercom call. Both intercom users may speak
privately. The external caller will not hear the intercom conversation.
ꢀ. When finished, press the END/cancel button or delete/intercom/conf button to
end the intercom call, return to the talk mode, and resume your original telephone
conversation.
Three-Way Calling
1. During an external call, press the delete/intercom/conf button. LINE ON HOLD
EXTENSION? shows in the display.
ꢀ. Use the touch-tone pad to select Handset #. You will hear a paging tone and
PAGING shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving
handset, and the receiving handset presses the delete/intercom/conf
or TALK button to answer the intercom.
ꢁ. When the receiving handset connects, press the delete/intercom/conf button
on the originating handset to conference with the receiving handset and
the external caller. CONFERENCE shows in the display on the originating and
receiving handsets.
NOTE: A handset can enter conference mode directly by pressing
TALK or SPEAKER on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
1. Press the delete/intercom/conf button on the originating handset to put an
external call on hold, and then page the receiving handset.
ꢀ. Use the touch-tone pad on the handset to select Handset #. You will hear a
paging tone. PAGING shows on the originating handset’s display, and PAGING
FROM... shows on the receiving handset’s display.
ꢂ1
ꢁ. When the receiving handset connects, press the TALK or SPEAKER button on the
originating handset to transfer the call.
-OR-
ꢂ. Press the TALK or SPEAKER button on the originating handset to transfer the
call. If the receiving handset does not answer within ꢁ0 seconds, the originating
handset rings back and displays CALLBACK. If the originating handset does not
answer within ꢁ0 seconds, the call is automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are on
the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
NEW CALL
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if
you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
•
When you hear the call waiting beep in the handset receiver, press the TALK or
SPEAKER button to put the current call on hold and answer the incoming call.
Press TALK or SPEAKER again to return to the original call.
ꢂꢀ
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores
the data for the ꢂ0 most recent calls you received so you can see who called while
you were unavailable. When the ꢂ1st call is received, the oldest Caller ID record (1st
call) is automatically deleted.
You may review the stored information at any time. Calls received since your last
review show as NEW in the display. Calls that have not been previously reviewed but
were received from the same number more than once show as REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many
calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Press the CALLER ID-VOLUME ( 6) button to review the newest CID record.
ꢁ. Press the CALLER ID-VOLUME ( 5) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Use the CALLER ID-VOLUME ( 6or 5) button to display the desired record.
ꢁ. Press the TALK or SPEAKER button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously
pre-programmed your local area code into the set up menu, you
may need to adjust the format of the incoming caller’s stored
phone number before making the call, press the redial/format
button to adjust the number, and try again.
ꢂꢁ
Available formats include:
Number of digits
Explanation
Example
Eleven digits
long distance code “1 ”
+ꢁ-digit area code
1-ꢁ17-888-8888
+7-digit telephone number.
Ten digits
ꢁ-digit area code +
7-digit telephone number.
7-digit telephone number.
ꢁ17-888-8888
888-8888
Seven digits
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to the desired CID record.
ꢁ. Press mute/menu OK button to store the number, the screen displays SAVED TO
MEMORY.
NOTE: Press the END/cancel button once to keep the previous
setting (making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is
non-numeric, the unit will not allow this record to transfer to the
internal user memory. The handset will display UNABLE TO STORE.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Use the CALLER ID-VOLUME ( 6or 5) button to display the CID record you want
to delete.
ꢁ. Press the delete/intercom/conf button. The display shows DELETE CALL ID?
ꢂ. Press the delete/intercom/conf button to erase the record showing in the display.
The screen displays DELETED.
NOTE: Press the END/cancel button to return to the standby mode
without deleting any CID records.
ꢂꢂ
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
ꢀ. Use the CALLER ID-VOLUME ( 6or 5) button to display any Caller ID record.
ꢁ. Press and hold the delete/intercom/conf button until DELETE ALL? shows in the
display.
ꢂ. Press delete/intercom/conf button to erase all of the current CID records. The
display shows DELETED followed by NO CALLS.
NOTE: Press the END/cancel button to return to the standby mode
without deleting any CID records.
Answering System Operation
This section discusses the buttons and features on the answering system.
Message Counter Indicator
The message counter gives you a numeric display of how many messages you have.
The new message indicator flashes to indicate you have new messages. See below
for the details.
a) Message counter has a number displayed without flashing - No new messages.
Shows total number of old messages.
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
c) Message counter has bars ( - - ) - Answerer is off.
d) Message counter has an “F“ flashing on the display - Memory is full.
e) Message counter has a “CL” flashing on the display - Clock is not set since power
up or after power failure.
f) Message counter has six horizontal bars flashing on the display - MEMO
recording.
g) Message counter has a “An“ flashing on the display - Answering incoming calls
and recording an incoming call.
h) Message counter has “LA” - The answering system is being accessed remotely.
NOTE: While the messages are playing, the message counter will
display the messages in the order they were received.
ꢂ5
NOTE: The maximum recording time for each message is 3 minutes
and the total recording time of this unit is 12 minutes.
Leaving a Message/Memo
Use the memo feature to leave a message.
1. Press and hold the memo button.
ꢀ. Begin speaking after you hear “RECORD MESSAGE” and start tone.
ꢁ. Release the memo button when you are finished recording the memo.
NOTE: Maximum recording time for memo is 3 minutes.
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
ꢀ. To speak to the caller, pick up the handset, and press the TALK or SPEAKER button.
The answering system automatically stops recording when you activate the handset
or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear
your incoming calls.
Message Playback
The message counter lets you know when you have message(s) or new message(s).
To play the messages, press the PLAY/STOP button.
While a message is playing, you may do the following:
•
•
Press the corresponding PLAY/STOP button to stop the message playback.
Press and release speed button to listen to the message playback at half of its
normal speed. Press again to cancel and return to standard playback mode.
•
•
•
•
Press and release the repeat button to restart the current message.
Press and release the repeat button twice to go to the previous message.
Press and release the skip button to go to the next message.
Press the delete button to erase the current message.
ꢂ6
Memory Full
When the answering system memory is full, the system answers after 10 rings. You
should erase some messages so the answering system may record new messages.
Erasing Messages
You may erase messages in the following three ways:
To erase a message while it is playing
1. Press and release PLAY/STOP button.
ꢀ. Press the repeat and skip buttons to select and play the message you want to
erase.
ꢁ. Press the delete button, the current message is erased, and the next
message plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in TALK mode)
ꢀ. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is
announced.
To erase a message from the handset :
1. Press the mute/menu OK button to go to the main menu.
ꢀ. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to ANSWERER.
ꢁ. Press the mute/menu OK button to enter the menu, press the CALLER ID-VOLUME (
6or 5) to select HANDSET ACCESS submenu.
ꢂ. Press the mute/menu OK button to access the answering system. ANSWERER
REMOTE ACCESS shows on the display.
5. Press the play/stop (key ꢀ) on the handset.
6. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
ꢂ7
Remote Access
You may access the answering system with the cordless handset or from any tone-
dial compatible telephone.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
1. Press the mute/menu OK button to go to the main menu.
ꢀ. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to ANSWERER.
ꢁ. Press the mute/menu OK button to enter the menu, press the CALLER ID-VOLUME
( 6or 5) to select HANDSET ACCESS submenu.
ꢂ. Press the mute/menu OK button to access the answering system. ANSWERER
REMOTE ACCESS shows on the display.
•
•
Press the PLAY/STOP button to play the message.
When you are finished listening to your messages, press the END/cancel button to
exit.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
When the answering system picks up:
1. Press the mute/menu OK button to go to the main menu.
ꢀ. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to ANSWERER.
ꢁ. Press the mute/menu OK button to enter the menu, press the CALLER ID-VOLUME
( 6or 5) to select HANDSET ACCESS submenu.
ꢂ. Press the mute/menu OK button to access the answering system.
5. Listen as the caller leaves a message.
6. Press the TALK or SPEAKER buttons to speak to the person or press the
END/cancel button to stop screening the call.
ꢂ8
Accessing the Answering System from Another
Location
You can access your answering system from any touch-tone phone by entering your
ꢁ-digit security code during the playing of outgoing announcement or after you hear
the outgoing announcement.
1. Dial the telephone number to which the answering system is connected.
ꢀ. While the outgoing announcement is playing, enter the security code “1ꢀꢁ”
-OR-
After the announcement has played and you hear a tone, enter security code
“1ꢀꢁ”
ꢁ. Follow the voice menu to use the answering system’s remote functions.
The remote feature lets you perform the following functions:
To
Press this button
Review message
Play back messages
Stop message playback
Erase message
1
ꢀ
ꢀ
0 (during message playback)
Skip message
Turn off/on answerer
Review voice menu options
ꢁ
ꢂ
7
Memory Full
When the answering system memory is full, the system answers after 10 rings, beeps
and waits for you to enter the ꢁ-digit security code. If you don’t enter the security
code within 8 seconds, the phone hangs up.
You should erase some messages so the answering system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To
access the answering system, enter your 3-digit security code.
ꢂ9
Belt Clip and Optional Headset
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
ꢀ. Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
1. Connect the headset to the headset jack on the side of the handset.
The handset receiver and microphone are disabled when the headset is
connected.
ꢀ. Adjust the headset to rest comfortably on top of your head and over your ear.
Move the microphone to approximately two to three inches from your mouth.
ꢁ. Press the TALK button to answer a call or make calls using the headset.
ꢂ. To return to normal operation, unplug the headset from the jack.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride
battery (Ni-MH), which is compatible with this unit.
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
ꢀ. Remove the battery compartment door.
ꢁ. Disconnect the battery plug from the jack inside the battery compartment and
remove the battery pack from the handset.
ꢂ. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you
install a new battery pack. If you do not properly charge the phone, battery
performance will be compromised.
50
Battery Safety Precautions
•
Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
•
To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
•
•
Keep batteries out of the reach of children.
Remove batteries if storing over ꢁ0 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
Display Messages
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
ANSWERER REMOTE ACCESS
ANSWERING CALL
BLOCKED NUMBER
CHARGING...
Indicates the answering system is being accessed
remotely.
Indicates the answering system is answering the
incoming call.
Indicates the person is calling from a number which
is blocked from transmission.
Indicates the handset needs to charge for a period
of time before it can resume normal function.
DELETE ALL?
Prompt asking if you want to erase all CID records.
DELETE CALL ID?
Prompt asking if you want to erase the CID record
showing on the display.
DELETE?
Prompt asking if you want to erase one of the 50
records stored in the phone’s memory.
51
DUPLICATE NUMBER
Under VIP melody feature, if the desired number/
record was selected in any one of TEN VIP melody
records before, DUPLICATE NUMBER shows in the
display.
END OF LIST
ENTER NAME
ENTER TEL NUMBR
NEW
Indicates that there is no additional information in
CID memory.
Prompt telling you to enter a name in one of the 50
memory locations.
Prompt telling you to enter a telephone number in
one of the 50 memory locations.
Indicates call or calls which have not been
reviewed.
HANDSET NAME
Prompt telling you to enter the user name for the
registered handset.
HANDSET NEEDS
REGISTRATION
Indicates you must register a non-
registered handset prior to use.
INCOMPLETE DATA
Caller information is interrupted during transmission
or the phone line is excessively noisy. Indicates
no CID information was received, you are not
subscribed to CID service, or CID service is not
working.
LINE IN USE
Displays on handset while the line is in use.
Indicates CID record is from a long distance call.
Indicates the battery needs to be charged.
LONG DISTANCE
LOW BATTERY
NEW VOICE MAIL
Indicates voice mail has not been retrieved from
service provider.
CALL SCREENING
MSG WAITING OFF
Indicates you may use the handset to screen calls
before answering the call.
Indicates voice mail has been retrieved from
service provider.
5ꢀ
NEW CALL XX
XX represents the number of new CID records not
reviewed.
NO CALLS
Indicates there are no CID records in memory.
NO USER MEMORY
Indicates the memory location contains no user
memories and the user is trying to mark a specific
user record for VIP MELODY.
OUT OF RANGE
May indicate handset is too far away from the base
or that the power has been interrupted. Move closer
and check connections.
PAGING or
PAGING FROM
Someone pressed the find button on the base
or delete/intercom/conf button on the handset.
REPT
Indicates a repeat call message. Indicates a new
call from the same number was received more than
once.
SEARCHING
SPKR
Indicates handset is searching for the base.
Indicates the handset is in speakerphone mode.
UNKNOWN CALLER/
NAME/NUMBER
Indicates incoming call is from an area not
serviced by CID or the CID information was not sent.
Answering System Display Messages
The following messages show the status of the answering system or help you set up
and use the system.
0-59
Indicates the total number of messages.
The voice time/day stamp needs to be set.
Answering system is turned off.
CL (blinking)
- -
An (blinking)
F (blinking)
Six bars (blinking)
The system is answering a call.
Answering system memory is full.
The system is recording a memo or an
announcement.
LA (Line Access)
External line remote answering system.
5ꢁ
Handset Sound Signals
Signal
Meaning
A long warbling tone
(with ringer on)
Signals an incoming call
Three short beeps
(several times)
Page signal
One beep every 7 seconds
Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
•
Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
•
Connect another phone to the same jack. If it doesn’t work, the problem might be
your wiring or local service.
•
•
•
•
The handset may be out of range of the base. Move closer to the base.
Make sure the battery is properly charged (for 16 hours).
Make sure the battery pack (in the handset) is properly installed.
The handset should beep when you press the TALK button, and the charge
indicator on the base should be lit when the handset rests in the cradle. If not, the
battery may need to be charged.
•
Place handset in charge cradle for at least ꢀ0 seconds to reset the unit.
Handset does not ring
•
•
•
Make sure the handset ringer software switch is set to on.
The handset may be out of range of the base. Move closer to the base.
You may have too many extension phones on your line. Try unplugging some
extensions.
•
Check for a dial tone.
5ꢂ
You experience static, noise, or fading in and out
•
•
The handset may be out of range of the base. Move closer to base.
Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
•
Charge the battery (for 16 hours).
Unit beeps
•
Clean the charging contacts on the cordless handset and base charge cradle with
a soft cloth or an eraser.
•
•
See solutions for “No dial tone ” on previous page.
Replace the battery.
Memory dialing doesn’t work
•
•
Did you program the memory location keys correctly?
Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
•
Unplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for ꢁ0 seconds and plug the power adaptor
back into the base and electrical outlet. Reconnect the battery and charge for 16
hours.
Caller ID Solutions
No Display
•
•
Charge the battery (for 16 hours). Or replace the battery.
Make sure the unit is connected to a non-switched electrical outlet. Disconnect
the power adaptor from the base and reconnect it.
Caller ID Error Message
•
The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
No Caller ID
You must be subscribed to the standard Name/Number Caller ID service from
your local telephone company to receive CID information.
•
55
Battery Solutions
If you experience any of the following problems, even after recharging the battery,
you may need to replace the battery pack:
•
•
•
•
Short talk time
Poor sound quality
Limited range
Charge indicator fails to turn on
Answering System Solutions
Can’t hear messages, beep, etc.
•
Adjust speaker volume.
Time/Day setting stuck at 1ꢀ a.m Mon.
Set the time clock.
Answers on 10th ring
•
•
•
Make sure answering system is turned on.
Answering system memory may be full. Erase some messages.
Incoming messages are incomplete
•
•
•
An extension phone may have been lifted as a message is received.
Answering system memory is full. Erase some messages.
You may have accidently pressed the play/stop button during playback and
stopped the message.
Won’t respond to remote commands
•
You must use a tone-dial phone. This phone does not support pulse (rotary)
dialing.
•
•
Make sure to enter the correct security code.
Did unit hang up? If you take no action for a period of time,
it automatically hangs up.
56
Causes of Poor Reception
•
•
•
•
•
•
•
•
•
•
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction that can shield radio signals.
You ’re too close to appliances such as microwaves, stoves, computers, etc.
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You’re out of range of the base.
General Product Care
To keep your unit working and looking good, follow these guidelines:
•
•
•
Avoid dropping the handset, as well as other rough treatment to the phone.
Clean the phone with a soft cloth.
Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or
other chemical products to clean the unit. Doing so will damage the finish.
•
•
Retain the original packaging in case you need to ship the phone at a later date.
Periodically clean the charge contacts on the handset and base with a clean
pencil eraser.
57
Warranty Assistance
If trouble is experienced with this equipment, for warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to
the telephone network, the telephone company may require that you disconnect the
equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved by
Thomson Inc. could void the user’s authority to operate this product. For instructions
on how to obtain a replacement unit, refer to the warranty included in this guide or
call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to this booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase Date ________________________________________________________
Name of Store ________________________________________________________
Limited Warranty
58
What your warranty covers:
Defects in materials or workmanship.
•
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or ꢂ5 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
•
Provide you with a new or, at our option, a refurbished unit. The exchange unit
is under warranty for the remainder of the original product’s warranty period.
How you get service:
•
Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing
materials.
•
”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
•
•
Insure your shipment for loss or damage. Thomson Inc. accepts no liability in
case of damage or loss.
A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•
Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
•
•
•
•
Installation and setup service adjustments.
Batteries.
Damage from misuse or neglect.
Products which have been modified or incorporated into other products.
59
•
•
Products purchased or serviced outside the USA.
Acts of nature, such as but not limited to lightning damage.
Product Registration:
Please complete and mail the Product Registration Card packed with your unit.
•
It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE
FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
•
Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.
•
This warranty gives you specific legal rights, and you also may have other rights
that vary from state to state.
If you purchased your product outside the USA:
This warranty does not apply. Contact your dealer for warranty information.
•
60
Accessory Information
DESCRIPTION
MODEL NO.
5-2814
Handset Replacement Battery
AC Power adaptor
Belt Clip
5-2812
5-2813
Headset
5-2425
28801
Accessory Handset w/Charge Cradle
To place order, have your Visa, MasterCard, or Discover Card ready and call
toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon ordering. We are required
by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to
availability.
61
Index
A
C
Accessing the Answering System
from Another Location
Call Timer
ꢁ6
ꢂꢀ
ꢂꢀ
55
57
ꢂ9
61
ꢀꢀ
ꢂ0
16
ꢀ5
ꢁ6
Call Waiting Caller ID
Caller ID (CID)
Accessory Information
Add Records
Caller ID Solutions
Causes of Poor Reception
Advanced Intercom Features
Answerer
Changing a Stored VIP Melody
Record
Answerer
ꢀ9
50
Answering Calls
Changing the Battery
Answering System Display
Messages
Connecting an Optional Headset to
5ꢁ
ꢂ5
16
56
ꢁ1
ꢁ6
the Handset
50
Answering System Operation
Answering System Setup
Answering System Solutions
Area Code
Connecting the Belt Clip
Cordless Handset
50
ꢂ8
E
Default Setting
Delete Records
Deleting a CID Record
Deleting All CID Records
De-Registration
Dialing a CID Number
ꢁꢂ
ꢀꢁ
ꢂꢂ
ꢂ5
ꢁꢀ
ꢂꢁ
Auto Standby
B
Base
ꢁꢂ
Base Layout (Top & Front Views) 1ꢁ
Base Station
15
51
56
9
Battery Safety Precautions
Battery Solutions
Dialing a Number from Internal
Memory
ꢀꢂ
11
51
ꢁ9
Digital Security System
Display Messages
Before You Begin
Belt Clip and Optional Headset
50
Do Not Disturb (D-N-D)
6ꢀ
Index
I
E
Ignore The Incoming Call
Ignore The Incoming Call
ꢀꢂ
ꢁ6
Edit Records
ꢀꢁ
ꢁ1
ꢀ
Equalizer
Important Installation Guidelines 11
Equipment Approval Information
Index
6ꢀ
5
Erasing Messages
Exit
ꢂ7
ꢁ7
Information for DECT Product
Inserting a Pause in the Dialing
Sequence
F
ꢀꢀ
11
1ꢂ
1ꢂ
ꢁ9
ꢂ
FCC RF Radiation Exposure
Statement
Installation
5
Installing the Handset Battery
Installing the Phone
Intercom Operation
Interference Information
Introduction
Flash/Call Waiting
ꢁ7
G
General Product Care
Global De-registration
GOOGꢂ11
57
ꢁꢁ
ꢀ0
9
K
Key Tone
ꢁ0
H
Handset
ꢁꢂ
16
1ꢀ
ꢀ7
ꢀ6
5ꢂ
ꢁ8
5
L
Handset Access
Handset Layout
Handset Name
Language
ꢀ6
ꢁ7
ꢂ6
5
Last Number Redial
Leaving a Message/Memo
Licensing
Handset Setup
Handset Sound Signals
Handset to Handset Paging
Hearing Aid Compatibility (HAC)
Limited Warranty
58
6ꢁ
Index
M
R
Making a Call
Making an Intercom Call
Memory Full
ꢁ5 Receiver Volume Control
ꢁ9
ꢁ9 Receiving an Incoming Call During
an Intercom Call
ꢂ0
ꢂ0
ꢂꢁ
ꢂ7
ꢂ9
18
ꢂ5
ꢂ6
ꢁ9
Receiving an Intercom Call
Receiving CID Records
Memory Full
Message Alert
Message Counter Indicator
Message Playback
Mute
Recording the Outgoing
Announcement
19
ꢁꢀ
ꢂ8
ꢀ1
Registration
Remote Access
Review Records
P
Page
ꢁ8
ꢁ8
Reviewing and Choosing the
Announcement
Paging All Handsets
from a Handset
19
Reviewing And Deleting Stored VIP
Paging from the Base/Group Pageꢁ8
Melody Record
Reviewing CID Records
Ringer Tone
ꢁ0
Parts Checklist
9
ꢀ1
ꢀ1
ꢀ1
ꢂꢁ
ꢀ7
ꢀ8
ꢁ6
17
ꢀꢂ
Phone Book
Programming Functions
Programming the Telephone
Ringer Volume
Ringer Volume (Shortcut)
Rings to Answer
Room Monitor
6ꢂ
Index
U
S
Using Intercom with External
Telephone Calls
Screening Calls from the Base
ꢂ6
ꢂ0
Screening Calls from the Handset ꢂ8
Security Code
18
ꢀ5
ꢁ0
17
18
ꢁ5
ꢀ1
ꢂꢁ
V
Set Alarm Clock
VIP Melody
Visual Indicators
ꢀ8
ꢁꢂ
Set Day/Time
Set Prompt Language
Speaker Volume
Speakerphone Operation.
Standby Screen
VMWI / Visual Ringer Indicator on
Handset
ꢁ5
19
Voice Instruction
W
Storing CID Records
Warranty Assistance
58
Storing CID Records in Internal
Memory
ꢂꢂ
ꢀ9
Storing VIP Melody
T
Table of Contents
Telephone Jack Requirements
Telephone Operation
Telephone Solutions
Three-Way Calling
Tone/Pulse
6
10
ꢁꢂ
5ꢂ
ꢂ1
ꢁ1
Transferring External Calls to Other
Handsets
ꢂ1
Troubleshooting Guide
Two-Way Calling
5ꢂ
ꢂ1
65
66
67
Thomson Inc.
101 W. 10ꢁrd Street
Indianapolis, IN ꢂ6ꢀ90-110ꢀ
© ꢀ008 Thomson Inc.
Model ꢀ88ꢀ1
000ꢀꢁ7ꢁꢁ (Rev 1 Dom E)
08-10
Trademark(s) ® Registered
Marca(s) Registrada(s)
Printed in China
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