2-9750/62/63/64/65/66
25-Channel
Cordless Telephone
User’s Guide
We bring good things to life.
INTRODUCTION
Your GE cordless phone is designed to give you flexibility in use, and high
quality performance. To get the most from your new phone, we suggest
that you take a few minutes right now to read through this instruction
manual.
TABLE OF CONTENTS
GETTING STARTED ............................. 4
MODULAR JACK REQUIREMENTS ......... 5
DESKTOP INSTALLATION ................... 6
SETUP .......................................... 6
CORDLESS PHONE BASICS................... 8
MAKING A CALL ............................ 8
PHONE-IN-USE LIGHT .................. 8
REDIAL ...................................... 8
RECEIVING A CALL .......................... 8
FLASH BUTTON .............................. 9
VOLUME BUTTON ........................... 9
RINGER SWITCH ............................. 9
PAGING THE HANDSET .................... 9
ADVANCED FEATURES ....................... 10
CHANNEL BUTTON ....................... 10
THE MEMORY FEATURE ................. 10
STORING A NUMBER IN MEMORY 10
CHANGING A STORED NUMBER ... 10
DIALING A STORED NUMBER ...... 10
CHAIN DIALING FROM MEMORY .. 11
TEMPORARY TONE ........................ 11
CHANGING THE BATTERY ................... 12
BATTERY SAFETY PRECAUTIONS .. 13
GENERAL PRODUCT CARE ................. 13
HANDSET SOUND SIGNALS ............... 14
TROUBLESHOOTING GUIDE ................ 14
CAUSES OF POOR RECEPTION ............ 16
SERVICE ......................................... 16
ACCESSORY ORDER FORM ................ 17
INDEX ............................................ 18
WARRANTY .................................... 19
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
T H E L I G H T N I N G
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER T R I A N G L E I S
A
TRIANGLE IS
WA R N I N G S I G N
ALERTING YOU OF
A
WARNING
ALERTING YOU OF
T A T
SIGN
( O R B A C K ) . N O U S E R -
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO Q U A L I F I E D S E RV I C E
PERSONNEL.
I
M
P
O
R
N
WARNING:TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S
A C C O M PA N Y I N G
T H E P R O D U C T.
VOLTAGE" INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
GETTING STARTED
Make sure your package includes the items shown here.
Note: Illustrations contained
within this User's Guide are for
representation only. Your unit
may differ slightly.
PHONE
CHANNEL
PAGE FIND
/
ABC
JKL
TUV
DEF
1
2
5
8
3
GHI
MNO
CHARGE
IN USE
4
7
6
PRS
WXY
9
TONE
OPER
0
#
*
MEMORY
VOLUME
RINGER
OFF ON
Base
Handset
BEFORE YOU BEGIN
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to prevent false
ringing, unauthorized access, and charges to your phone line.
IMPORTANT
When you place the handset in the base, the unit verifies its security code.
After a power outage or battery replacement, you should place the
handset in the base for about 20 seconds to reset the code.
CAUTION: Because cordless phones operate on electricity, you should have
at least one phone in your home that isn’t cordless, in case the power in your
home goes out.
4
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If interference continues, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
5
2
DESKTOP
INSTALLATION
5
3
4
TONE/PULSE switch
If you don't charge the handset battery properly (for 12 hours)
when you first set up the phone, performance of the battery will
be compromised.
1. Remove the base plate on the
bottom of the phone.
2. Plug the telephone line cord into a
modular jack.
3. Plug the power supply cord into
an AC outlet.
4. Set the TONE/ PULSE switch to
TONE for touch-tone service, or
PULSE for rotary service. If you
1
don’t know which type of service
you have, check with the phone
2
3
4
5
6
7
8
9
0
PHONE
CHANNEL
PHONE NO.
company.
ABC
JKL
TUV
DEF
1
2
5
8
3
PAGE FIND
/
GHI
MNO
4
7
6
5. Raise the base antenna.
PRS
WXY
9
CHARGE
IN USE
TONE
OPER
0
#
6. Turn on the RINGER switch so the
handset rings for incoming calls.
*
MEMORY
VOLUME
RINGER
OFF ON
7. Place handset in the base to
charge for 12 hours. The CHARGE/
IN USE light comes on indicating
that the battery is charging.
RINGER switch
CHARGE/IN USE light
6
WALL MOUNT INSTALLATION
If you don't charge the handset battery
properly (for 12 hours) when you first
set up the phone, performance of the
battery will be compromised.
1
2
1. Plug the telephone line cord into a
modular wall jack.
3
2. Connect the power supply adapter into
an AC outlet.
3. You can wrap the extra cord around the
cord wrap in the base plate or leave the
extra cord hanging.
If you use the cord wrap: remove the base
plate, wrap the cord, and re-attach the
base plate.
4. Slip the mounting holes over the wall
plate posts and slide the unit down firmly
into place. (Wall plate not included.)
5
5. Set the TONE/PULSE switch to TONE if
you have touch-tone service or to PULSE
if you have rotary dial service.
6. Turn on the RINGER switch so the hand-
set rings for incoming calls.
PHONE
CHANNEL
PAGE FIND
/
ABC
JKL
TUV
DEF
1
2
5
8
3
7
7. Place handset in the base to charge for 12
hours. The CHARGE/IN USE light comes
on indicating that the battery is charging.
GHI
MNO
4
7
6
CHARGE
IN USE
PRS
WXY
9
TONE
OPER
0
#
*
MEMORY
NOTE: The easiest way to fit the telephone
line cord into the base plate, is to leave it
wrapped up. Just unwrap enough cord to
reach the modular wall jack.
6
7
CORDLESS PHONE BASICS
MAKING A CALL
The only two things you need to know to make a call are:
•
•
Press the PHONE button before you dial.
Press PHONE button or place the handset in the base to hang up.
Otherwise, it works just like any other phone.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
PHONE
CHANNEL
PHONE-IN-USE LIGHT
You know the phone is on when you see the
Phone-in-Use light on the handset come on.
Phone-in-Use Light
REDIAL
Press the REDIAL button to redial the last number you called. If you get a
busy signal, and want to keep dialing the number, just press REDIAL again
(you don’t have to turn the phone off and back on).
RECEIVING A CALL
To answer a call you must press the PHONE button on the handset before
you can talk.
8
FLASH BUTTON
Use the FLASH button to activate customer calling services such as call
waiting or call transfer, which are available through your local phone
company.
TIP: Don't use the PHONE button to activate customer calling services such
as call waiting, or you’ll hang up the phone.
VOLUME
button
VOLUME BUTTON
Controls the volume of the handset's earpiece.
TONE
OPER
0
#
*
MEMORY
VOLUME
RINGER
OFF ON
RINGER SWITCH
The RINGER switch must be ON for the handset
to ring during incoming calls (or when paging the
handset).
RINGER switch
PAGING THE HANDSET
Press the PAGE/FIND button on the base to
locate a misplaced handset or to get the
attention of a person near the handset.
Pressing the PAGE/FIND button for 2 seconds
enables the handset to signal for 15 seconds,
or until you find the handset and press the
PHONE button. Remember that the RINGER
switch must be ON for the handset to ring.
The Page/Find feature only works when the
PHONE button is off.
PAGE FIND
/
CHARGE
IN USE
PAGE/FIND button
9
ADVANCED FEATURES
CHANNEL BUTTON
While talking, you might need to manually change the
channel in order to get rid of static. Press and release the
CHANNEL button to advance to the next clear channel.
CHANNEL
button
THE MEMORY FEATURE
Store up to 10 numbers in memory for quick dialing.
PHONE
CHANNEL
STORING A NUMBER IN MEMORY
The phone must be OFF when you store numbers.
1. Press the MEMORY button.
ABC
JKL
TUV
DEF
1
2
5
8
3
GHI
MNO
4
7
6
PRS
WXY
9
2. Dial the number (up to 16 digits).
3. Press MEMORY and then press a number key (0-9) to
store the dialed number in that memory location.
TONE
OPER
0
#
*
MEMORY
VOLUME
FLASH
RINGER
OFF ON
4. Record whose number is stored in the location on the
memory directory card on the back of the handset.
MEMORY button
INSERTING A PAUSE IN THE DIALING SEQUENCE
Press the FLASH button to insert a delay in the dialing
sequence of a stored telephone number when a pause is
needed to wait for a dial tone (for example, after you dial
9 for an outside line or when you need to wait for a com-
puter access tone). Each pause counts as 1 digit.
CHANGING A STORED NUMBER
Use the same procedure you use to store a number.
DIALING A STORED NUMBER
1. Make sure the phone is ON.
2. Press MEMORY, and then press the number for that memory location.
IMPORTANT: If you make test calls to emergency numbers stored in
memory, remain on the line and briefly explain the reason for the call to the
dispatcher. It's a good idea to make these calls during off-peak hours, such as
early morning or late evening.
10
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance
number. Basically, you dial each part of the sequence from memory.
The following example shows how you can use chain dialing to make a
call through a long distance service:
The Number For
Memory Location
Long distance access number
Authorization code
Frequently called long distance number
7
8
9
1. Make sure the phone is ON.
2. Press MEMORY and then press 7.
3. When you hear the access tone, press MEMORY and then press 8.
4. At the next access tone, press MEMORY and then 9.
TIP: Wait for the access tones before pressing the next memory button, or
your call might not go through.
TEMPORARY TONE
This feature enables Pulse (rotary) service phone users to access touch-
tone services offered by banks, credit card companies, etc. by pressing the
TONE
*
button to temporarily make the phone touch-tone compatible. To
get information about your bank account, for example, you would:
1. Call the bank’s information line.
2. Press the TONE
*
button after your call is answered.
3. Follow the voice instructions to complete your transaction.
4. Hang up when finished. The phone returns to Pulse (rotary) service.
11
CHANGING THE BATTERY
The handset runs on a consumer-replaceable nickel cadmium battery pack.
If you experience any of the following problems, you may need to replace
the battery pack:
•
•
Short talk time
Limited range
•
•
Poor sound quality
CHARGE/IN USE light fails to light
Make sure phone is OFF before you replace battery.
2. Unfasten the
strap holding
battery in
1. Slide open
the battery
compartment
door.
4. Remove the
battery pack.
3. Pull out
the battery
plug.
place.
Battery
retaining
strap
Battery
plug
8. Charge the
battery for 12
hours before
use.
7. Replace the
battery
5. Replace and
plug in the new
battery pack.
(use GE BT-12
replacement
battery.)
6. Fasten the
strap.
compartment
door.
1
2
3
4
5
6
7
8
9
0
PHONE NO.
PAGE / FIND
CHARGE
IN USE
12
BATTERY SAFETY PRECAUTIONS
•
Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.
Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.
•
Keep batteries out of the reach of children.
NOTE: The RBRC seal on the battery used in your
Thomson Consumer Electronics product indicates
that we are participating in a program to collect
and recycle Nickel Cadmium batteries throughout
the United States. Please call 1-800-8-BATTERY for
Ni-Cd
information or contact your local recycling center.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these
guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
•
•
DO NOT expose to direct sunlight or moisture.
Avoid dropping the handset, as well as other rough treatment to
the phone.
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with a
soft cloth.
13
HANDSET SOUND SIGNALS
Signal
Meaning
One beep every 7 seconds
Three long beeps (with ringer on)
A long warbling tone (with ringer on)
One long beep
Battery is low
Page signal.
Signals an incoming call.
Handset and Base are
not communicating: the handset
might be too far away from the base,
you might need to try another
channel, or the base might not be
receiving power.
A brief warbling tone
You've stored a number in memory
successfully.
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working
outlet?
— Is the Phone-in-Use light on?
— Is the telephone line cord connected to the wall
jack?
• Disconnect the base from the wall jack and connect
another phone to the same jack. If there is no dial tone
in the second phone, the problem might be your
wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly? See page 12.
• Did the handset beep when you pressed the phone
button? Did the Phone-in-Use light come on? The
battery may need to be charged.
• Reset the security code by placing the handset in the
base for about 20 seconds.
14
Problem
Solution
Dial tone is OK, but
can’t dial out
• Make sure the TONE/PULSE switch on the base is
correctly set (see p. 6).
Handset does not ring
• Make sure the RINGER switch on the handset is
turned to ON.
• You may have too many extension phones on your
line. Try unplugging some phones.
• See solutions for “No dial tone.”
You experience static,
noise, or fading in
and out
• Change channels.
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet with
another household appliance.
Unit beeps
• Place handset in base for 20 seconds to reset the
security code. If that doesn’t work, charge battery for
12 hours.
• Clean charging contacts on handset and base with a
soft cloth, or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Memory Dialing
• Did you program the memory location keys correctly?
See p. 10.
• Did you follow proper dialing sequence? See pp. 10.
• Make sure TONE/PULSE switch is correctly set.
See p. 6.
• Did you reprogram numbers into memory after power
outage or replacing battery?
15
CAUSES OF POOR RECEPTION
•
•
•
•
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction can shield radio signals.
You’re too close to appliances such as microwaves, stoves,
computers, etc.
•
•
•
•
•
•
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into an AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You’re out of range of the base.
SERVICE
The FCC requires this product to be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements,
changes or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide or call Consumer Information, 1-800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _____________
Name of store ________________
16
17
INDEX
B
D
P
Battery
Digital Security System 4
PAGE/FIND button 9
Paging the Handset 9
PHONE ON/OFF 8
Product Care 13
Installation 12
F
Battery Safety 13
Buttons
FLASH button 9
CHANNEL 10
FLASH 9
I
R
MEMORY 10, 11
PAGE/FIND 9
PHONE ON/OFF 8
REDIAL 8
Installation 4, 6
REDIAL 8
Ringer Switch 9
Ringer switch 9
M
Making a Call 8
MEMORY button 10, 11
Memory feature 10
memory location 10
TONE 11
S
C
Service 16
Chain Dialing 11
chain dialing 11
CHANNEL Button 10
CHARGE/IN USE 12
CHARGE/IN USE light
6, 7
T
N
Temporary Tone 11
TONE button 11
TONE/PULSE switch 7
nickel cadmium battery
pack 12
replacement of 12
cleaning the phone 13
18
LIMITED WARRANTY
What your warranty covers:
•
Any defect in materials or workmanship.
For how long after your purchase:
•
One year.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
•
•
Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of the original product’s warranty period.
How to make a warranty claim:
•
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
•
Include in the package evidence of purchase date such as the bill of sale. Also print your name and address
and a description of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
•
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.
A new or refurbished unit will be shipped to you prepaid freight.
What your warranty does not cover:
•
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and
user controls. For additional information, ask your dealer.)
•
•
•
•
•
•
Installation and set-up service adjustments.
Batteries.
Damage from misuse or neglect.
Products which have been modified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of God, such as but not limited to lightning damage.
Product Registration:
•
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How state law relates to this warranty:
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you purchased your product outside the USA:
•
•
This warranty does not apply. Contact your dealer for warranty information.
19
Model 2-9750/62/63/64/65/66
15390070 (Rev. 0 E/S)
98-20
© 1998 Thomson Consumer Electronics, Inc.
P.O. BOX 1976, Indianapolis, IN 46206
Trademark(s) ® Registered
Printed in China
Marca(s) Registrada(s)
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