Elo TouchSystems Elo Entuitive 3000 Series 1729L User Manual

*shown with optional peripherals  
Touchmonitor User Guide  
1729L 17" LCD Desktop Touchmonitor  
(Optional Magnetic Stripe Reader, Customer Display,  
Barcode Scanner and Fingerprint Reader available)  
Copyright © 2007 Tyco Electronics. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a  
retrieval system, or translated into any language or computer language, in any form or by  
any means, including, but not limited to, electronic, magnetic, optical, chemical, manual,  
or otherwise without prior written permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems  
makes no representations or warranties with respect to the contents hereof, and specifi-  
cally disclaims any implied warranties of merchantability or fitness for a particular purpose.  
Elo TouchSystems reserves the right to revise this publication and to make changes from  
time to time in the content hereof without obligation of Elo TouchSystems to notify any  
person of such revisions or changes.  
Trademark Acknowledgments  
IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo  
TouchSystems.  
Other product names mentioned herein may be trademarks or registered trademarks of  
their respective companies. Elo TouchSystems claims no interest in trademarks other  
than its own.  
Table of Contents  
Hall Effect Switch .......................................... 22  
Chapter 1  
Enable 2-D Scanning .................................... 23  
Customer Display................................................ 24  
Driver Installation .......................................... 24  
Installing the Touch Driver Software ................... 25  
Installing the USB Touch Driver .................... 26  
Installing the USB Touch Driver for Windows  
XP, Windows 2000, Me, 98........................... 26  
Introduction  
1
Product Description................................................. 1  
Detailed LCD Display Performance  
Requirements.......................................................... 2  
Customer Display .............................................. 3  
USB Version ................................................... 3  
Fingerprint Reader ............................................ 3  
Magnetic Stripe Reader .................................... 4  
Speaker Bar ...................................................... 4  
Barcode Scanner .............................................. 4  
One-Dimensional scanner specifications ....... 4  
Omni-Dimensional scanner specifications ..... 5  
USB-SSI converter board specifications ........ 5  
Six Port USB Hub ............................................. 5  
External Power Supply...................................... 5  
Chapter 3  
Operation ............................................... 27  
About Touchmonitor Adjustments ....................... 27  
17” LCD Function Key......................................... 28  
Controls and Adjustment............................... 29  
OSD Lock/Unlock....................................... 29  
Power Lock/Unlock .................................... 29  
OSD Menu Functions................................. 29  
OSD Control Options ................................. 30  
Brightness ............................................... 30  
Contrast .................................................. 30  
V-Position................................................ 30  
H-Position ............................................... 30  
Recall Defaults ........................................ 30  
Color Temperature.................................. 30  
Volume .................................................... 30  
Sharpness ............................................... 30  
Phase ...................................................... 30  
Clock ....................................................... 30  
OSD Position .......................................... 30  
OSD Timeout .......................................... 30  
Auto Adjust.............................................. 30  
Language ................................................ 30  
Information .............................................. 30  
Power-Save (No Input) .............................. 31  
Power LED Display & Power Saving ............ 31  
General Power Saving Mode ..................... 31  
Display Angle ...................................................... 31  
Chapter 2  
Installation and Setup  
7
Unpacking Your Touchmonitor. .............................. 7  
Product Overview.................................................... 8  
Main Unit ........................................................... 8  
Rear View ......................................................... 8  
Side View .......................................................... 9  
Base Bottom View............................................. 9  
Kensington™ Lock ............................................ 10  
USB Interference Connection ................................. 13  
Remove the back cover .................................... 13  
Replace the cable cover ................................... 19  
Optimizing the LCD Display .................................... 20  
Installing the Peripheral Device Drivers .................. 20  
Finger Print Reader........................................... 20  
Driver Installation ............................................ 20  
Testing Applications ....................................... 20  
Magnetic Stripe Reader .................................... 21  
Testing the USB MSR Keyboard Emulation ... 21  
Testing the USB-HID Class MSR ................... 21  
Convert MSR from HID to Keyboard  
Chapter 4  
emulation ........................................................ 21  
Convert MSR from Keyboard emulation to  
HID ................................................................. 21  
Barcode Scanner .............................................. 22  
Driver Installation ............................................ 22  
Testing Applications ....................................... 22  
Troubleshooting  
33  
Solutions to Common Problems ......................... 34  
Appendix A  
Native Resolution  
35  
Appendix B  
Touchmonitor Safety  
37  
Care and Handling of Your Touchmonitor .......... 38  
Appendix C  
Technical Specifications  
39  
Touchmonitor Specifications ......................... 40  
AccuTouch Touchscreen  
Specifications ................................................ 41  
IntelliTouch Touchscreen  
Specifications ................................................ 42  
Infrared Touchscreen  
Specifications ................................................ 43  
Acoustic Pulse Recognition  
Specifications ................................................ 44  
17” LCD Touchmonitor  
(1729L-XXXA-1-XX-G) Dimension ............... 45  
Regulatory Information  
Warranty  
47  
51  
Index  
53  
C H A P T E R  
1
INTRODUCTION  
Product Description  
The 1729L consists of a 17.0” LCD main display with a touchscreen and the following  
optional peripherals: customer display, vacuum fluorescent display (VFD), fingerprint  
reader, barcode scanner, magnetic stripe reader (MSR), speaker bar and a 6 port USB  
(USB version only) Hub. The main display element is a 17.0 inch diagonal SXGA reso-  
lution (1280 x 1024) LCD display. Three types of touchscreens can be selected in the  
1729L as options. They are AccuTouch, IntelliTouch, CarrollTouch, Surface Capacitive  
and Acoustic Pulse Recognition. The 1729L also features an unique stand featuring  
spring loaded movement and a dual hinge.  
1-1  
Detailed LCD Display Performance Requirements  
17 inch TFT LCDDisplay Panel  
Display Format  
1280 x 1024  
Display area 17”  
337.92mm(H) x 270.336mm(V)  
0.264mm(H) x 0.264mm(V)  
800:1 typical  
Pixel Pitch 17”  
Contrast Ratio  
Brightness  
LCD  
280 cd/m2 (Typical)  
AccuTouch  
224 cd/m2 (Typical)  
IntelliTouch  
258 cd/m2 (Typical)  
CarrollTouch  
258 cd/m2 (Typical)  
Surface Capacitive  
Acoustic Pulse Recognition  
Accutouch Transmission  
IntelliTouch Transmission  
IR Touchscreen Transmission  
Surface Capacitive Transmission  
Acoustic Pulse Recognition  
Response Time  
238 cd/m2 (Typical)  
258 cd/m2 (Typical)  
80% typical  
92% typical  
92% typical  
85% typical  
92% typical  
Tr=15 msec/Tf=10 msec typical  
Display Color  
16.7 million colors  
Vertical Viewing Angle  
Typical Vertical Viewing Angle: 80deg(looking down)/80 deg(looking up)  
@ CR>=10  
Horizontal Viewing Angle  
Typical Horizontal Viewing Angle: 80deg(looking left)/80 deg(looking right)  
@ CR>=10  
1-2 Elo Touchmonitor User Guide  
Customer Display  
The Customer Display is a twenty character two line vacuum fluorescent display (VFD).  
It consists of a VFD and VFD controller.  
USB Version  
Optional Parameters  
Characters per row  
Number of rows  
Character configuration  
Character Height  
Character width  
Character configuration  
Character color  
20  
2
5x7 dot matrix  
9.5mm  
6.2mm  
ASCII  
Blue green  
300,000 hours  
MTBF  
Fingerprint Reader  
The fingerprint reader will be ELO part number E728123 (DigitalPersona U.are.U  
4000B). The fingerprint reader is powered by the USB bus. The reader optically scans  
the fingerprint when the user touches the glowing window. Optical technology gives the  
highest quality fingerprint scans and reliability.  
Table of Partial Fingerprint Reader Specifications:  
Fingerprint Reader  
DigitalPersona U.are.U 4000B  
5.0Vdc +/- 0.25V  
190 mA (typical)  
140 mA (typical)  
1.5 mA (typical)  
Power Supply  
Current Draw – scanning mode  
Current Draw – idle mode  
Current Draw – suspend mode  
Image Resolution  
512 dpi  
Image Color  
8-bit gray level  
Scan capture size  
14.6mm (nominal width) x 18.1mm  
(nominal length)  
100 ms  
Image capture speed  
USB type  
1.0, 1.1, or 2.0  
Operating Temperature  
ESD (Electrostatic Discharge)  
0°C to 40°C  
up to 15kV mounted in case  
1-3  
Magnetic Stripe Reader  
The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards  
or driver’s licenses conforming to ISO/ANSI standards. The MSR will have foreign  
language capability. The credit card is read by sliding the credit card through the MSR,  
stripe side toward the display, forward or backward. The MSR is powered from the  
USB port; no external power is needed. Here are its specifications:  
ELO part number: E579977  
Power source: from USB port  
Message format: ASCII  
Card speed: 3 to 50 IPS  
Electronics MTBF: 125,000 hours  
Mechanical MTBF: 1,000,000 passes  
Operating current: 30 mA maximum  
Non-operating current: 300 µA maximum  
Speaker Bar  
The speaker bar will contain two speakers and an audio amplifier. The speakers in the  
speaker bar will provide improved sound quality and higher volumes over the internal  
speakers. The circuitry will be designed such that when the speaker bar is connected to  
the POST, the 2 internal speakers will be disconnected.  
The optional speaker bar may also come with two optional USB barcode scanners (1-D  
or omni-directional). The barcode scanner is only an option if the speaker bar is present.  
When a scanner is chosen, a USB-SSI (Simple Serial Interface) converter board is  
included. Both barcode scanners are powered with the USB interface.  
1.One-Dimensional scanner specifications:  
a. Ability to generate 1-D scanning pattern  
b. Low cost solution  
c. USB powered  
d. Easy communication between host and scanner  
e. Visible laser diode operating at 650nm  
f. 100+ scans/sec  
g. RoHS-compliant  
1-4 Elo Touchmonitor User Guide  
2.Omni-Directional scanner (Elo P/N E787026) specifications.  
a. Ability to generate omni-directional scanning pattern  
b. Maximum performance  
c. 2-D scanning ability (PDF417, MicroPDF)  
d. USB powered  
e. Easy communication between host and scanner  
f. Visible laser diode operating at 650nm  
g. 600+ scans/sec  
h. RoHS-compliant  
3.USB-SSI converter board (Elo P/N E580321) specifications  
a. Ability to convert from serial interface to USB interface and vice versa.  
b. Compact size  
c. Input Voltage: 5V  
d. Buzzer  
Six Port USB Hub  
The Hub provides 4 internal USB ports that can be shared between the MSR, the fin-  
gerprint reader, the barcode scanner, the touchscreen, and the customer display. The hub  
also supplies two USB ports to the outside of the back of the 1729L for external use. The  
hub is only used by the USB version of the 1729L. The hub meets the following  
specifications:  
1) Full compliance with USB specification 1.0, 1.1 and HID Class Definition  
Rev 1.0.  
2) Shall be self powered  
3) Should provide 2 external and 4 internal downstream ports with individual  
port over current detection, protection and recovery.  
4) Support both Open Host Controller Interface (OHCI) and Universal Host  
Controller Interface (UHCI).  
5) Support Suspend and Resume operation.  
6) Support bus fault detection and recovery.  
External Power Supply  
The 1729L shall be powered by a universal AC power source or 12 VDC from external  
power source. The power supply shall provide the following capability:  
1) AC power: Input voltage 90 to 264 vac  
2) Input frequency 47 to 63hz  
3) DC power: Input voltage 12 vdc  
4) Input line and load regulation +/-5%  
1-5  
1-6 Elo Touchmonitor User Guide  
C H A P T E R  
2
INSTALLATION AND SETUP  
This chapter discusses how to install your LCD touchmonitor and how to install Elo  
TouchSystems driver software.  
Unpacking Your Touchmonitor  
Check that the following items are present and in good condition:  
Touchmonitor  
USB Cable  
Video cable  
OR  
Power cable US/Candian  
European power cable  
Audio Cable  
CD and Quick Install Guide  
2-7  
Product Overview  
Main Unit  
Note: Shown with optional peripherals  
Rear View  
2-8 Elo Touchmonitor User Guide  
Side View  
Base Bottom View  
2-9  
2-10 Elo Touchmonitor User Guide  
2-11  
KensingtonTM Lock  
TM  
The Kensington lock is a security device that prevents theft. To  
find out more about this security device,  
2-12 Elo Touchmonitor User Guide  
USB Interface Connection  
Your touchmonitor comes with only one touchscreen connector cables: USB cable. (For  
Windows 2000, Me and XP systems only.)  
To set up the display, please refer to the following figures and procedures:  
Remove the Cable Cover  
The cables are connected at the back of the monitor.  
To remove the cover, grasp the lip of the cover and pull towards you until it snaps.  
2-13  
CAUTION  
Before connecting the cables to your touchmonitor and PC, be sure that the  
computer and touchmonitor are turned off.  
NOTE  
Before connecting the cables to the touchmonitor, route all the cables through  
the hole in the second as shown in the picture above.  
2-14 Elo Touchmonitor User Guide  
CONNECTIONS ON UNDERSIDE  
POWER  
POWER  
POWER CABLE  
Connect one end of the power cord to the monitor and the other end to wall.  
Connect the power cable to the power port in the monitor.  
2-15  
CONNECTIONS ON UNDERSIDE  
VIDEO PORT  
FEMALE 15-PIN  
VIDEO CONNECTOR  
VIDEO CABLE  
Connect one end of the video cable to the rear side of computer and the other to the  
LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding.  
2-16 Elo Touchmonitor User Guide  
CONNECTIONS ON UNDERSIDE  
SPEAKER  
PORT  
SPEAKER CABLE  
Connect one end of the speaker cable to the speaker port in the computer and the other  
end to the port in the monitor.  
2-17  
CONNECTIONS ON UNDERSIDE  
USB CONNECTOR  
USB TOUCHSCREEN CABLE  
Connect one end of the USB cable to the rear side of the computer and the other to the  
LCD monitor.  
The USB cable is for optional touch, MSR, CD and Finger Print Reader. Only one USB  
cable is needed because the device contains a self powered USB 1.1 Hub. Two self  
powered ports are available for running other USB devices. For touch only, no USB  
Hub is present.  
2-18 Elo Touchmonitor User Guide  
Replace the Cable Cover  
Then you have attached all the cables to the monitor, gently bring all the cables toward  
the standard so they fit under the cover lip.  
Snap the Cable cover in place over the connections.  
2-19  
Optimizing the LCD Display  
To ensure the LCD display works well with your computer, configure the display mode  
of your graphic card to make it less than or equal to 1280 x 1024 resolution, and make  
sure the timing of the display mode is compatible with the LCD display. Refer to Appen-  
dix A for more information about resolution. Compatible video modes for your  
touchmonitor are listed in Appendix C.  
Installing the Peripheral Device Drivers  
Finger Print Reader  
Driver Installation:  
1. Insert your Elo TouchTools CD  
2. On the CD, browse to Touch Monitor Peripherals\Fingerprint Reader\Fingerprint  
Reader 1729 17A2\Drivers  
3. Once in this folder, click on the executable file named Setup and follow the necessary  
prompts to complete the driver installation.  
Test Applications:  
1. Insert your Elo TouchTools CD  
2. On the CD, browse to Touch Monitor Peripherals\Fingerprint Reader\Fingerprint  
Reader 1729 17A2\Test Applications  
3. Open up the application named dpFTConnect  
4. To test basic functionality, place a finger on the fingerprint reader and you will see an  
image of the fingerprint appear in the program window.  
2-20 Elo Touchmonitor User Guide  
Magnetic Stripe Reader  
No device are needed.  
Testing the USB MSR Keyboard Emulation  
1 Plug in the device.  
2 Open MS Word.  
3 Slide the card through the MSR to view the data.  
Testing the USB-HID Class MSR  
1 On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card  
Reader (MSR)\Demo.  
2 Open the Readme.txt and follow instructions to test the unit.  
Converting MSR from HID to Keyboard Emulation  
1. On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card Reader (MSR)  
\HID to KB Converter.  
2. Open up the program named MSR Change Mode  
3. The dim box will indicate the current setting. Click on Keyboard Mode to switch to  
Keyboard Emulation mode.  
4. Click Quit to close the window.  
Converting MSR from Keyboard Emulation to HID  
1. On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card Reader (MSR)  
\HID to KB Converter.  
2. Open up the program named MSR Change Mode  
3. The dim box will indicate the current setting. Click on HID Mode to switch to HID  
mode.  
4. Click Quit to close the window.  
2-21  
Barcode Scanner  
Driver Installation:  
1. Insert your Elo TouchTools CD.  
2. On the CD, browse to Touch Monitor Peripherals\Barcode Scanner Startup\Drivers.  
3. Double-click on USB7210.msi and follow the prompts given by the setup file.  
4. Once you have finished installing the above: Right click on My Computer and click  
on Properties. Click on the Hardware tab and then click Device Manager.  
5. Double click on USB7210 Converter Module, which should be located in the Other  
Devices section. Next click on Reinstall Driver.  
6. Now your Windows operating system should guide you through the rest of the instal  
lation process. If any files are requested, please provide the following pathname in  
your Elo TouchTools CD: Touch Monitor Peripherals\Barcode Scanner  
Startup\Drivers.  
Test Applications:  
1. Insert your Elo TouchTools CD.  
2. On the CD, browse to Touch Monitor Peripherals\Barcode Scanner Startup\Test  
Applications.  
3. Double click on Scanner Test Application Readme. This document will explain how  
to test your scanner for basic functionality.  
Hall Effect Switch:  
The scanner module also adds a Hall Effect Switch (HE Switch) that enables the unit to  
automatically set the Trigger mode of the Scan Engine depending on the location of  
anexternal magnet (included in scanner cradle).  
The output of the HE Switch switches low (turns ON) when a magnetic field (south  
polarity) perpendicular to the Hall sensor exceeds the operate point threshold, BOP  
(typically 100 G magnetic field). When the magnetic field is reduced below the release  
point, BRP, (typically 45 G magnetic field) the HE Switch output goes high (turns OFF).  
The Hall Effect Switch goes to the USB Controller’s DSR input. As the HE Switchopens  
or closes, it causes the USB Controller to initiate a USB Interrupt message to thehost.  
When the Host Application software detects the DSR input active LOW via theUSB  
Interrupt and a CDC message (HE Switch is ON), it sends a ‘Continuous Trigger’SSI  
command.  
2-22 Elo Touchmonitor User Guide  
The Scan Engine turns on the laser and is able to scan and decode barcodes con-  
tinuouslywithout the user having to press the trigger (momentary switch). When the  
Host Appli-cation software detects the DSR input HIGH (HE Switch is OFF), it sends a  
‘LevelTrigger’ SSI command to the Symbol Scan Engine. The Scan Engine turns off the  
laserand will scan and decode barcodes only when the trigger is activated.  
Enable 2-D Scanning:  
Your scanner default settings do not enable 2-D barcode reading ability. In order to  
enable this option, follow these steps:  
1) Scan the barcodes below to enable PDF417 and MicroPDF417. These are both types  
of 2-D barcodes.  
2) Now scan the barcode below to change your scanning pattern. Using this scanning  
pattern will allow you to read 2-D barcodes (you can still read 1-D barcodes also).  
*Note: These barcodes (higher resolution) can also be found in the integration guide for  
the barcode scanner, which is located in the TouchTools CD.  
2-23  
Customer Display  
Driver Installation:  
1. Insert your Elo TouchTools CD.  
2. On the CD, browse to Touch Monitor Peripherals\Rear Facing Customer  
Display\Drivers\USB Drivers. Click on the folder that has the name of your  
operating system for the necessary drivers.  
3. Once in this folder, open up the zip file and open the install text file for further driver  
installation instructions.  
* Note: If your software requires OPOS Drivers, it is available in the  
following location:Touch Monitor Peripherals\Rear Facing  
Customer Display\Drivers\OPOS Drivers.  
Test Applications:  
1. Insert your Elo TouchTools CD.  
2. On the CD, browse to Touch Monitor Peripherals\Rear Facing Customer  
Display\Testing\USB.  
3. Open up the text file named USB Test and follow the instructions. This testing  
procedure assumes you have already installed the necessary USB drivers.  
2-24 Elo Touchmonitor User Guide  
Installing the Touch Driver Software  
Elo TouchSystems provides driver software that allows your touchmonitor to work with  
your computer. Drivers are located on the enclosed CD-ROM for the following operat-  
ing systems:  
• Windows XP  
• Windows 2000  
• Windows Me  
• Windows 98  
• Windows 95  
• Windows NT 4.0  
• CE 2.x, 3.0, 4x  
• Windows XP Embedded  
• Windows 3.x  
• MS DOS  
• OS/2  
Additional drivers and driver information for other operating systems (including  
com.  
Your Elo USB touchmonitor is plug-and-play compliant. Information on the video capa-  
bilities of your touchmonitor is sent to your video display adapter when Windows starts.  
If Windows detects your touchmonitor, follow the instructions on the screen to install a  
generic plug-and-play monitor.  
Refer to the appropriate following section for driver installation instructions.  
2-25  
Installing the USB Touch Driver  
Installing the USB Touch Driver for Windows XP, Windows 2000,  
Me and 98  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If Windows XP, Windows 2000,Windows 98, or Windows Me starts the Add New  
Hardware Wizard:  
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and  
choose Next.  
3 When a list of search locations is displayed, place a checkmark on “Specify a  
location” and use Browse to select the \EloUSB directory on the Elo CD-ROM.  
4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected,  
choose Next again.  
5 You will see several files being copied. Insert your Windows 98 CD if prompted.  
Choose Finish.  
If Windows XP, Windows 2000,Windows 98, or Windows Me does not start the Add  
New Hardware Wizard:  
NOTE:  
For Windows XP and Windows 2000 you must have administrator access  
rights to install the driver.  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature  
for your CD-ROM drive is active, the system automatically detects the CD and starts  
the setup program.  
2 Follow the directions on the screen to complete the driver setup for your  
version of Windows. If the AutoStart feature is not active:  
1 Click Start > Run.  
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
3 Click Open, then OK to run EloCd.exe.  
4 Follow the directions on the screen to complete the driver setup for your  
version of Windows.  
2-26 Elo Touchmonitor User Guide  
C H A P T E R  
3
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will unlikely require adjustment. Variations in video output and ap-  
plication may require adjustments to your touchmonitor to optimize the quality of the  
display.  
For best performance, your touchmonitor should be operating in native resolution, that  
is 1280 x 1024 at 60-75 Hz. Use the Display control panel in Windows to choose 1280  
x 1024 resolution.  
Operating in other resolutions will degrade video performance. For further information,  
please refer to Appendix A.  
All adjustments you make to the controls are automatically memorized. This feature  
saves you from having to reset your choices every time you unplug or power your  
touchmonitor off and on. If there is a power failure your touchmonitor settings will not  
default to the factory specifications.  
To restore factory set up, choose it from the OSD.  
3-27  
17” LCD Function Key  
MENU  
5
4
3
User Control  
2
1
SELECT  
Controls  
Function  
Turns the display system power on or off.  
Displays the OSD menus on the screen and used to  
1
2
Power Switch  
Select  
select (“Clockwise” and “Counter-clockwise” direction) the OSD control options  
on the screen.  
3
Adjusts the decreasing value of the selected  
OSD control option.  
4
5
Adjusts the increasing value of the selected OSD control option.  
Menu display and menu exit.  
Menu  
3-28 Elo Touchmonitor User Guide  
Controls and Adjustment  
OSD Lock/Unlock  
You are able to lock and unlock the OSDfeature. The monitor is shipped in the unlocked  
position.  
To lock the OSD:  
1 Press the Menu button and button simultaneously for 2 seconds. A window will  
appear displaying “OSD Unlock”. Continue to hold the buttons down for another 2  
seconds and the window toggles to “OSD Lock”.  
Power Lock/Unlock  
You are able to lock/unlock the Power feature. The monitor is shipped in the  
unlockedposition.To lock the power:  
1 Press the Menu button and the  
simultaneously for 2 seconds. A window for another  
2 seconds and the window toggles to —Power Lock“.  
OSD Menu Functions  
To display the OSD Menu press the Menu button.  
1 Press the button or button to select the different OSD control option.  
2 When the function you want to change is displayed, press the Select button.  
To adjust the Value of the function:  
1 Pressing the  
button increases the value of the selected OSD control option.  
2 Pressing the button decreases the value of the selected OSD control  
option.  
After adjusting the values, the monitor will automatically save the changes.  
NOTE:  
The OSD screen will disappear if no input activities are detected for 45 seconds.  
3-29  
OSD Control Options  
Brightness  
• Background Luminance of the LCD panel is adjusted.  
Contrast  
• Adjusts the contrast or the values of color gain (RED, GREEN or BLUE).  
V-Position  
• Moves the screen up or down.  
H-Position  
• Moves the screen left or right.  
Recall Defaults  
• All data copy from factory shipment data.  
Color Temperature  
• Press or to select 9300, 6500, 5500, 7500 and user. Only when selecting user  
you can malce adjustments to the R/G/B content.  
Volume  
• To increase or decrease the sound level.  
Sharpness  
• The sharpness can be adjustable.  
Phase  
• Adjusts the phase of the dot clock.  
Clock  
• Adjusts the ratio of dividing frequency of the dot clock.  
OSD Position  
• Allows the OSD indication position to be selected.  
OSD Timeout  
• Adjust time for OSD to disappear.  
Auto Adjust  
• Clock system auto adjustment (under 5 seconds).  
Language  
• Select the language used for the OSD menu from among English, France, Deutsch,  
Spanish and Japanese.  
Information  
• The frequency of the horizontal/vertical synchronizing signal under the input is  
indicated with tolerance of ±1KHz for horizontal and ±1 Hz for vertical.  
3-30 Elo Touchmonitor User Guide  
Power-Save (No Input)  
• The LCD panel background is cut when there is no signal input (AC line power  
consumption of 4w or less).  
Power LED Display & Power Saving  
General Power Saving Mode  
When the power switch are switch on, this LED lights in green.  
The LED indicates the different power status with altered LED colors when monitor  
operates in different modes (see following table).  
Power  
Mode  
On  
Consumption  
50w max.  
4w max.  
2w  
Indicator  
Green  
Sleep  
Off  
Orange  
NO  
We recommend switching the monitor off when it is not in use for a long period of time.  
Display Angle  
For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees.  
3-31  
CAUTION  
In order to protect the LCD, be sure to hold the base when adjusting the LCD,  
and take care not to touch the screen.  
3-32 Elo Touchmonitor User Guide  
C H A P T E R  
4
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the following table. If  
the problem persists, please contact your local dealer or our service center. Elo Techni-  
cal Support numbers are listed on the last page of this manual.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
The monitor does not respond after  
you turn on the system.  
Check that the monitor’s Power Switch is on.  
Turn off the power and check the monitor’s power cord and signal  
cable for proper connection.  
Characters on the screen are dim  
The screen is blank  
Refer to the Controls and Adjustments section to adjust the brightness.  
During operation, the monitor screen may automatically turn off as a  
result of the Power Saving feature. Press any key to see if the screen  
reappears.Refer to the Controls and Adjustments section to adjust the  
brightness.  
OSD or power buttons don’t work  
“Out of Range” display  
Check to see that they are not locked out. See page 3-33.  
check to see of the resolution or vertical frequency of your computer is  
higher than that of the LCD display.  
4-33  
4-34 Elo Touchmonitor User Guide  
C H A P T E R  
A
NATIVE RESOLUTION  
The native resolution of a monitor is the resolution level at which the LCD panel is  
designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280  
x 1024 for the SXGA-17 inch size. In almost all cases, screen images look best when  
viewed at their native resolution. You can lower the resolution setting of a monitor but  
not increase it.  
Input Video  
17" LCD  
640 x 480 (VGA)  
800 x 600 (SVGA)  
1024 x 768 (XGA)  
1280 x 1024 (SXGA)  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Displays in Native Resolution  
The native resolution of an LCD is the actual number of pixels horizontally in the LCD  
by the number of pixels vertically in the LCD. LCD resolution is usually represented by  
the following symbols:  
VGA  
640 x 480  
SVGA  
XGA  
800 x 600  
1024 x 768  
1280 x 1024  
1600 x 1200  
SXGA  
UXGA  
A-35  
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels  
vertically. Input video is also represented by the same terms. XGA input video has a  
format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels con-  
tained in the video input format match the native resolution of the panel, there is a one to  
one correspondence of mapping of input video pixels to LCD pixels. As an example, the  
pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the  
LCD. For the case when the input video is at a lower resolution than the native resolu-  
tion of the LCD, the direct correspondence between the video pixels and the LCD pixels  
is lost. The LCD controller can compute the correspondence between video pixels and  
LCD pixels using algorithms contained on its controller. The accuracy of the algorithms  
determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity con-  
version can result in artifacts in the LCDdisplayed image such as varying width characters.  
A-36 Elo Touchmonitor User Guide  
C H A P T E R  
B
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup and maintenance  
of your touchmonitor. Before setting up and powering on your new touchmonitor, read  
through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).  
1 To reduce the risk of electric shock, follow all safety notices and never open the  
touchmonitor case.  
2 Turn off the product before cleaning  
3 Your new touchmonitor is equipped with a 3-wire, grounding power cord. The power  
cord plug will only fit into a grounded outlet. Do not attempt to fit the plug into an  
outlet that has not been configured for this purpose. Do not use a damaged power  
cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor.  
Use of an unauthorized power cord may invalidate your warranty.  
4 The slots located on the sides and top of the touchmonitor case are for ventilation. Do  
not block or insert anything inside the ventilation slots.  
5 It is important that your touchmonitor remains dry. Do not pour liquid into or onto  
your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it  
yourself.  
B-37  
Care and Handling of Your Touchmonitor  
The following tips will help keep your Elo touchmonitor functioning at the optimal  
level.  
• To avoid risk of electric shock, do not disassemble the brick supply or display unit  
cabinet. The unit is not user serviceable. Remember to unplug the display unit from  
the power outlet before cleaning.  
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use  
thinner or benzene, abrasive cleaners or compressed air.  
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.  
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a  
qualified service technician check it before you power it on again.  
• Do not wipe the screen with a cloth or sponge that could scratch the surface.  
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and  
wipe the touchscreen. Never apply the cleaner directly on the touchscreen .  
B-38 Elo Touchmonitor User Guide  
C H A P T E R  
C
TECHNICAL SPECIFICATIONS  
Display Modes  
Your Elo touchmonitor is compatible with the following standard  
video modes:  
Item  
1
Resolution  
640 x 350  
720 x 400  
640 x 480  
640 x 480  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
800 x 600  
800 x 600  
832 x 624  
1024 x 768  
1024 x 768  
1024 x 768  
1024 x 768  
1280 x 1024  
1280 x 1024  
1152 x 864  
1280 x 960  
Type  
H. Scan(KHz)  
31.47  
31.47  
31.47  
35  
V. Scan(Hz) Pol.  
28.322  
VGA 70Hz  
VGA 70Hz  
VGA 60Hz  
MAC 66Hz  
VESA 72Hz  
VESA 75Hz  
VESA 56Hz  
VESA 60Hz  
VESA 75Hz  
VESA 72Hz  
MAC 75Hz  
VESA 60Hz  
SUN 65Hz  
VESA 70Hz  
VESA 75Hz  
SXGA 60Hz  
SXGA 75Hz  
SXGA 75Hz  
SXGA 60Hz  
2
28.322  
3
25.175  
4
32.24  
31.5  
31.5  
36  
-/-  
5
37.86  
37.5  
-/-  
6
-/-  
7
35.16  
37.88  
46.88  
48.08  
49.72  
48.36  
52.45  
56.48  
60.02  
64  
+/+  
+/+  
+/+  
+/+  
-/-  
8
40  
9
49.5  
50  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
57.283  
65  
-/-  
70.49  
75  
-/-  
-/-  
78.75  
108  
135  
108  
108  
+/+  
+/+  
+/+  
+/+  
+/+  
80  
67.5  
60  
C-39  
Touchmonitor Specifications  
Model  
1729L  
LCDDisplay  
Display Size  
Pixel Pitch  
Display Mode  
17.0” TFT Active Matrix Panel  
337.92(H) x 270.336(V) mm  
0.264(H) x 0.2647(V) mm  
VGA 640 x 350 (70 Hz)  
VGA 720 x 400 (70 Hz)  
VGA 640 x 480 (60 / 72 / 75 Hz)  
SVGA 800 x 600 (56 / 60 / 72 / 75Hz)  
XGA 1024 x 768 (60 / 70 / 75Hz)  
SXGA 1280 x 1024 (60 / 70 / 75Hz)  
XGA 1024 x 768  
Native  
Contrast Ratio  
Brightness  
800 : 1 (typical)  
LCD  
280 cd/m2 (Typical)  
AccuTouch  
224 cd/m2 (Typical)  
IntelliTouch  
258 cd/m2 (Typical)  
CarrollTouch  
Surface Capacitive  
Acoustic Pulse Recognition  
Response Time  
Display Color  
Viewing Angle  
258 cd/m2 (Typical)  
238 cd/m2 (Typical)  
258 cd/m2 (Typical)  
Tr= 15 msec, Tf= 10 mesc typical  
16.7 million color  
(R/L)= -80o/+80o (typical), (U/D) -80o/+80o (typical)  
Input Signal  
VGAAnalog Video R.G.B. Analog 0.7V peak to peak  
Sync  
TTL Positive or Negative, Composite Sync, Sync on green  
Digital TMDS Input  
DVI Video  
Signal Connector  
Front Control  
OSD  
15 Pin D-Sub, DVI-D(optional)  
Power on / off , Menu,  
,
, Select  
Brightness, Contrast, H/V-Position, Recall default,  
Color Temperature, Volume, Sharpnss, Phase, Clock,  
OSD position, OSD Timeout, Auto Adjust,  
Language, Information  
Plug & Play  
DDC1 / 2B  
Touch Panel (optional)  
AccuTouch, IntelliTouch and CarrollTouch, Surface Capacitive,  
Acoustic Pulse Recognition  
Power  
Input: AC 90-264V, 47-63Hz, or DC 12V/5A (max.)  
0oC ~ 40oC (41oF ~ 95oF)  
Operating Conditions  
Temp  
Humidity  
20% ~ 80% (No Condensation)  
Altitude To 12,000 Feet  
Dimensions (HxWxD)  
Weight (Net)  
391 x 329 x 285mm  
21.4lbs., monitor weight 19.4 lbs.  
UL, C-UL, FCC, CE, TUV, VCCI, MPRII, C-TICK  
Certifications  
C-40 Elo Touchmonitor User Guide  
AccuTouch Touchscreen Specifications  
MECHANICAL  
Construction  
Top: Polyester with outside hard-surface coating with clear or  
antiglare finish.  
Inside: Transparent conductive coating.  
Bottom: Glass substrate with uniform resistive coating. Top and  
bottom layers separated by Elo-patented separator dots.  
Standard deviation of error is less than 0.080 in. (2.03 mm). This  
equates to less than ±1%.  
Positional Accuracy  
Touchpoint Density  
Touch Activation Force  
Surface Durability  
More than 100,000 touchpoints/in² (15,500 touchpoints/cm²).  
Typically less than 4 ounces (113 grams).  
Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.  
Meets pencil hardness 3H.  
Expected Life  
Performance  
AccuTouch technology has been operationally tested to greater than  
35 million touches in one location without failure, using a stylus  
similar to a finger.  
OPTICAL  
Light Transmission  
(per ASTM D1003)  
Visual Resolution  
Typically 85% at 550-nm wavelength (visible light spectrum).  
All measurements made using USAF 1951 Resolution Chart, under  
30 X magnification, with test unit located approximately 1.5 in.  
(38 mm) from surface of resolution chart.  
Antiglare surface: 6:1 minimum.  
Haze (per ASTM D1003)  
Gloss (per ASTM D2457)  
Antiglare surface: Less than 15%.  
Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front  
surface.  
C-41  
IntelliTouch Touchscreen Specifications  
MECHANICAL  
Positional Accuracy  
Standard deviation of error is less than 0.080 in. (2.03 mm).  
Equates to less than ±1%.  
Touchpoint Density  
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).  
Typically less than 3 ounces (85 grams).  
Touch Activation Force  
Surface Durability  
Surface durability is that of glass, Mohs’ hardness rating of 7.  
No known wear-out mechanism, as there are no layers, coatings,  
or moving parts. IntelliTouch technology has been operationally  
tested to more than 50 million touches in one location without  
failure, using a stylus similar to a finger.  
Expected Life Performance  
Sealing  
Unit is sealed to protect against splashed liquids, dirt, and dust.  
Optical  
Light Transmission (per ASTM  
D1003)  
90%  
Visual Resolution  
All measurements made using USAF 1951 Resolution Chart,  
under 30X magnification, with test unit located approximately  
1.5 in (38 mm) from surface of resolution chart.  
Clear surface: Excellent, with no noticeable degradation.  
Antiglare surface: 6:1 minimum.  
Gloss (per ASTM D2457  
using a 60-degree gloss meter)  
Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss  
units.  
ENVIRONMENT  
Chemical Resistance  
The active area of the touchscreen is resistant to all chemicals  
that do not affect glass, such as:  
Acetone  
Toluene  
Methyl ethyl ketone  
Isopropyl alcohol  
Methyl alcohol  
Ethyl acetate  
Ammonia-based glass cleaners  
Gasoline  
Kerosene  
Vinegar  
Electrostatic Protection (per  
EN 61 000-4-2, 1995)  
Meets Levels 4 (15kV air/8 kV contact discharge)  
C-42 Elo Touchmonitor User Guide  
Infrared Touchscreen Specifications  
MECHANICAL  
Input Method  
Electrical  
Input Method Finger or gloved hand activation  
Positional Accuracy  
Resolution  
Typical centroid accuracy: 2 mm with 1 mm STD error  
Touchpoint density is based on controller resolution of 4096 x  
4096  
Touch Activation Force  
Controller  
No minimum touch activation force is required  
Board: USB 1.1  
OPTICAL  
Light Transmission  
Glass overlay: 90% per ASTM D1003-92  
Environmental  
Chemical Resistance  
Glass overlays: The touch active area of the touchscreen is  
resistant to chemicals that do not affect glass, such as: acetone,  
toluene, methyl ethyl ketone, isopropyl alcohol, methyl alcohol,  
ethyl acetate, ammonia-based glass cleaners, gasoline, kerosene,  
vinegar. Polycarbonate bezel: around perimeter of display has  
some sensitivity to hydrocarbons.  
Durability  
Surface Durability  
Glass filter option: Surface durability is that of glass, Mohs’  
hardness rating of 7.  
C-43  
Acoustic Pulse Recognition Specification  
MECHANICAL  
Input method  
Finger, finger nail, gloved hand, or stylus activation  
ELECTRICAL  
Position accuracy  
Resolution accuracy  
Touch activation force  
Controller  
1% max. error  
Touchpoint density is based on controller resolution of 4096 x 4096  
Typically 2 to 3 ounces (55 to 85 grams)  
Board: USB 1.1  
OPTICAL  
Light transmission  
ENVIRONMENTAL  
Chemical resistance  
90%+/-5%  
The touch activation area of the touchscreen is resistant to chemicals  
that do not affect glass such as: acetone, toluene, methyl ethyl ketone,  
isopropyl alcohol, methyl alcohol, ethyl acetate, ammonia-based glass  
cleaners, gasoline, kerosene, vinegar  
DURABILITY  
Surface durability  
Expected life  
Surface durability is that of glass, Mohs’ hardness rating of 7  
No known wear-out mechanism, as there are no layers, coatings, or moving  
parts. APR technology has been operationally tested to more than 50  
million touches in one location without failure, using a stylus similar  
finger.  
C-44 Elo Touchmonitor User Guide  
17” LCD Touchmonitor(ET1729L-XXXA-1-XX-XX-G) Dimensions  
17” LCD Touchmonitor(ET1729L-XXXA-1-XX-G) Dimensions  
C-45  
C-46 Elo Touchmonitor User Guide  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current require-  
ments indicated on the manufacturer’s label. Connection to a different power source  
than those specified herein will likely result in improper operation, damage to the equip-  
ment or pose a fire hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazardous  
voltages generated by this equipment which constitute a safety hazard. Service should  
be provided only by a qualified service technician.  
C) This equipment is provided with a detachable power cord which has an integral safety  
ground wire intended for connection to a grounded safety outlet.  
1) Do not substitute the cord with other than the provided approved type. Under  
no circumstances use an adapter plug to connect to a 2-wire outlet as this will  
defeat the continuity of the grounding wire.  
2) The equipment requires the use of the ground wire as a part of the safety  
certification, modification or misuse can provide a shock hazard that can result  
in serious injury or death.  
3) Contact a qualified electrician or the manufacturer if there are questions about  
the installation prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found to  
comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules.  
These limits are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses, and can radiate radio fre-  
quency energy, and if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications.  
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio  
noise emissions from digital apparatus as established by the Radio Interference Regula-  
tions of Industrie Canada.  
C) Notice to Users in the European Union: Use only the provided power cords and  
interconnecting cabling provided with the equipment. Substitution of provided cords  
and cabling may compromise electrical safety or CE Mark Certification for emissions or  
immunity as required by the following standards:  
47  
This Information Technology Equipment (ITE) is required to have a CE Mark on  
the manufacturer’s label which means that the equipment has been tested to the  
following Directives and Standards:  
This equipment has been tested to the requirements for the CE Mark as required  
by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class  
B and the Low Voltage Directive 73/23/EEC as indicated in European Standard  
EN 60 950.  
D) General Information to all Users: This equipment generates, uses and can radiate  
radio frequency energy. If not installed and used according to this manual the equipment  
may cause interference with radio and television communications. There is, however, no  
guarantee that interference will not occur in any particular installation due to site-spe-  
cific factors.  
1) In order to meet emission and immunity requirements, the user must observe  
the following:  
a) Use only the provided I/O cables to connect this digital device with any  
computer.  
b) To ensure compliance, use only the provided manufacturer’s approved  
line cord.  
c) The user is cautioned that changes or modifications to the equipment  
not expressly approved by the party responsible for compliance could  
void the user’s authority to operate the equipment.  
2) If this equipment appears to cause interference with radio or television reception, or  
any other device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to  
correct the interference by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected  
receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet so the digital  
device and the receiver are on different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device  
does not use. (Unterminated I/O cables are a potential source of  
high RF emission levels.)  
vi) Plug the digital device into only a grounded outlet receptacle.  
Do not use AC adapter plugs. (Removing or cutting the line cord  
ground may increase RF emission levels and may also present a  
lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experienced radio  
or television technician.  
48 Elo Touchmonitor User Guide  
6K70  
U
EN60950-1  
E141667  
US  
ITE  
TÜV  
Rheinland  
Argentina S.A.  
L
C
LISTED  
Te ste d To Comply  
With FCC Sta nda rds  
FOR HOME OR OFFICE USE  
N10051  
MPR II  
"The application of this monitor is restricted to special controlled luminous environments.The screen surface trend to  
reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a  
window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO  
13406-2"  
"Die Anwendung dieses Bildschirms ist auf speziel kontrollierte  
Umgebungsbeleuchtungen eingeschränkt. Die Bildschirmoberfläche neigt zu störenden Spielungen von Lampen und  
Sonnenlicht. Um diese Refelxionen zu vermeiden sollte der Monitor nicht auf Fenster und Beleuchtungseinrichtungen  
ausgerichtet sein. Der Monitor erfüllt nur die Relexionsklasse III nach ISO 13406-2"  
This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device  
may not cause harmful interference, and (2) This device must accept any interference reveived, including interference that  
may cause undesired operation.  
CAUTION:  
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by  
the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.  
VORSICHT:  
Explosionsgetahr bei unsachgemäßen Austausch der Batterie. Ersatz nur durch denselben oder einem vom Hersteller  
empfohlenem ähnljchen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.  
49  
50 Elo Touchmonitor User Guide  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer,  
Seller warrants to Buyer that the Product shall be free of defects in materials and  
workmanship. With the exception of the negotiated warranty periods; the warranty for  
the touchmonitor and components of the product is 2 years.  
Seller makes no warranty regarding the model life of components. Seller’s suppliers  
may at any time and from time to time make changes in the components delivered as  
Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty  
(30) days after discovery) of the failure of any Product to conform to the warranty set  
forth above; shall describe in commercially reasonable detail in such notice the symp-  
toms associated with such failure; and shall provide to Seller the opportunity to inspect  
such Products as installed, if possible. The notice must be received by Seller during the  
Warranty Period for such product, unless otherwise directed in writing by the Seller.  
Within thirty (30) days after submitting such notice, Buyer shall package the allegedly  
defective Product in its original shipping carton(s) or a functional equivalent and shall  
ship to Seller at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and verification  
by Seller that the Product fails to meet the warranty set forth above, Seller shall correct  
such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii)  
replacing the Product. Such modification, repair, or replacement and the return ship-  
ment of the Product with minimum insurance to Buyer shall be at Seller’s expense.  
Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer  
shall reimburse Seller for transportation cost incurred for Product returned but not found  
by Seller to be defective. Modification or repair, of Products may, at Seller’s option,  
take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,  
repair, or replace a Product to conform to the warranty set forth above, then Seller shall,  
at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price  
of the Product less depreciation calculated on a straight-line basis over Seller’s stated  
Warranty Period.  
51  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR  
BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET  
FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR  
IMPLIED BY STATUTE OR OTHERWISE, REGARDINGTHE PRODUCTS, THEIR  
FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY,  
THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER  
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR  
THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S  
LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF  
THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE  
LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTI-  
TUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL,  
INDIRECT, OR INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless  
from all liability relating to (i) assessing the suitability for Buyer’s intended use of the  
Products and of any system design or drawing and (ii) determining the compliance of  
Buyer’s use of the Products with applicable laws, regulations, codes, and standards.  
Buyer retains and accepts full responsibility for all warranty and other claims relating to  
or arising from Buyer’s products, which include or incorporate Products or components  
manufactured or supplied by Seller. Buyer is solely responsible for any and all represen-  
tations and warranties regarding the Products made or authorized by Buyer. Buyer will  
indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or  
expenses (including reasonable attorney’s fees) attributable to Buyer’s products or  
representations or warranties concerning same.  
52 Elo Touchmonitor User Guide  
INDEX  
Numerics  
F
17.0" LCD Touchmonitor (1729L-XXWA-1-XX-G)  
Dimensions, 45  
Finger Print Reader, 3, 20  
G
A
General Power Saving Mode, 31  
Gloss, AccuTouch, 41  
Gloss, IntelliTouch, 42  
Mechanical, AccuTouch, 41  
Mechanical, IntelliTouch, 42  
About Touchmonitor Adjustments, 27  
AccuTouch Touchscreen Specifications, 41  
Acoustic Pulse Recognition Specification, 44  
Auto Adjust, 30  
B
H
Barcode Scanner, 4,24  
Base Bottom View, 9  
Brightness, 30  
Haze, AccuTouch, 41  
H-Position, 30  
I
C
Information, 30  
Care and Handling of Your Touchmonitor, 38  
Chemical Resistance, IntelliTouch, 42  
Chemical Resistance, IR, 43  
Cleaning Your Touchmonitor, 38  
Clock, 30  
Infrared Touchscreen Specifications, 43  
Input Method, 43  
Installation and Setup, 7  
Installing the Peripheral Device Drivers, 20  
Installing the Touch Driver Software, 26  
Installing the USB Touch Driver, 26  
Installing the USB Touch Driver for Windows XP,  
Windows 2000, Me and 98, 26  
IntelliTouch Touchscreen Specifications, 42  
Color Temperature, 30  
Construction, AccuTouch, 35  
Contrast, 30  
Controller, IR, 43  
Controls and Adjustment, 29  
Current Input, 30  
K
Customer Display, 3, 24  
Kensington™ Lock, 10  
D
L
Detailed LCDDisplay Performance Requirements, 2  
Display Angle, 31  
Language, 30  
Light Transmission, AccuTouch, 41  
Light Transmission, IntelliTouch, 42  
Light Transmission, IR, 43  
Display Modes, 39  
Durability, IR, 43  
E
M
Electrical Safety Information, 47  
Electrical, IR, 43  
Magnetic Stripe Reader, 4, 21  
Main Unit, 8  
Electrostatic Protection, IntelliTouch, 42  
Emissions and Immunity Information, 47  
Environmental, 42  
Mechanical, 41, 42, 43, 44  
N
Environmental, IR, 43  
Native Resolution, 35  
Expected Life Performance, AccuTouch, 41  
Expected Life Performance, IntelliTouch, 42  
External Power Supply, 5  
I N D E X - 53  
O
T
One-Dimensional scanner specifications, 4  
Omni-Dimensional scanner specifications, 4  
Optical, AccuTouch, 41  
Optical, IntelliTouch, 42  
Optical, IR, 43  
Technical Specifications, 39  
Testing Applications, 24  
Testing the USB MSR Keyboard Emulation, 21  
Testing the USB-HID Class MSR, 21  
Theory of Operation, 4  
Optimizing the LCD Display, 20  
OSD Control Options, 30, 34  
OSD Lock/Unlock, 29  
Touch Activation Force, AccuTouch, 41  
Touch Activation Force, IntelliTouch, 42  
Touch not working, 33  
OSD Menu Functions, 29  
OSD Position, 30  
Touchmonitor Safety, 37  
Touchmonitor Specifications, 40  
Touchpoint Density, AccuTouch, 41  
Touchpoint Density, IntelliTouch, 42  
Troubleshooting, 33  
OSD Timeout, 30  
P
Phase, 30  
U
Positional Accuracy, AccuTouch, 41  
Positional Accuracy, IntelliTouch, 42  
Positional Accuracy, IR, 43  
Power LEDDisplay & Power Saving, 31  
Power Lock/Unlock, 29, 33  
Power-Save (No Input), 31  
Product Description, 1  
Unpacking Your Touchmonitor, 7  
USB-SSI converter board specifications, 5  
USB Interface Connection, 11  
V
VGA, 33  
Product Overview, 8  
Visual Resolution, AccuTouch, 41  
Visual Resolution, IntelliTouch, 42  
Volume, 30  
R
Rear View, 8  
V-Position, 30  
Recall defaults, 30  
Regulatory Information, 47  
Remove the Back Cover, 13  
Replace the Back Cover, 19  
Resolution, IR, 43  
W
Warranty, 51  
X
XGA, 35  
S
Sealing, IntelliTouch, 42  
Sensor Specifications, 5  
Sharpness, 30  
Side View, 9  
Six Port USB Hub, 6  
Solutions to Common Problems, 33  
Surface Durability, AccuTouch, 41  
Surface Durability, IntelliTouch, 42  
Surface Durability, IR, 43  
SVGA, 35  
I N D E X - 52  
Check out Elo TouchSystems Web site!  
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Getting in Touch with Elo  
To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office  
nearest you:  
North American  
Elo TouchSystems, Inc.  
301 Constitution Drive,  
Menlo Park, CA 94025  
USA  
Europe  
Belgium  
Asia-Pacific  
Elo TouchSystems GmbH & Co. KG  
Haidgraben 6  
Elo TouchSystems  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
Belgium  
Touch Panel Systems K.K  
Sun Homada Bldg. 2F  
1-19-20 Shin-Yokohama  
Kanagawa 222-0033  
Japan  
D-85521 Ottobrunn  
Germany  
(800) ELO-TOUCH(800-356-8682)  
Tel 650-361-4700  
Tel +49(89)60822-0  
Tel +32(16)35-2100  
Fax +32(16)35-2101  
Tel +81(45)478-2161  
Fax +81(45)478-2180  
Fax 650-361-4747  
Fax +49(89)60822-150  

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