Copyright © 2002 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
iii
iv
Chapter 1
Introduction
V-POSITION. . . . . . . . . . . . . . . . . 20
PHASE . . . . . . . . . . . . . . . . . . . 20
Chapter 2
Installation and Setup
Video Cable Connection . . . . . . . . . . . . 5
Power Cable Connection . . . . . . . . . . . . 7
Installing the Driver Software . . . . . . . . . . . 9
Appendix A
Touchmonitor Safety
Chapter 3
Operation
Regulatory Information
37
FLESH TONE . . . . . . . . . . . . . . . . 19
MISCELLANEOUS . . . . . . . . . . . . 19
RECALL . . . . . . . . . . . . . . . . . . . 19
OSD TIMER. . . . . . . . . . . . . . . . . 19
OSD POSITION . . . . . . . . . . . . . . . 19
AUTO ADJUST . . . . . . . . . . . . . . 20
LANGUAGE. . . . . . . . . . . . . . . . 20
v
vi
C H A P T E R
1
CHAPTER 1
INTRODUCTION
Product Description
Congratulations on your purchase of an Elo TouchSystems Entuitive LCD
desktop touchmonitor. Your new high-resolution industrial touchmonitor
combines the reliable performance of Elo’s touch technology with the latest
advances in LCD display design. This combination of features creates a natural
flow of information between you and your touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD desktop touchmonitor is a 17" TFT color display with the following
features:
• Direct analog RGB input
• 17.0" diagonal screen size
• 1280 x 1024 resolution
• DOS/ VGA/ SVGA/ XVGA/ SXGA/ EGA/ CGA/ Mac compatible
• Frequency H-sync: 30-80k Hz; V-sync: 50-85kHz
(up to 75khz @ 1280 x 1024)
1-1
• Plug & Play
• High quality full screen re-scaling
• VESA DDC 1/2B data communication
• VESA DPMS power saving
• Supports VESA Flat Panel Monitor Physical Mounting Interface
• Worldwide agency approvals that include UL, CUL, TÜV- Bauart, FCC, CE,
C-Tick, VCCI
• IntelliTouch or AccuTouch Technology
For full Product Specifications refer to Appendix C.
1-2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
C H A P T E R
2
CHAPTER 2
INSTALLATION AND SETUP
This chapter discusses how to setup your LCD desktop touchmonitor and how
to install Elo TouchSystems driver software.
Unpacking Your Touchmonitor
US power cord
European power cord
Video cable
CD and Quick
Installation Guide
Serial touchscreen
cable
AC/DC Power adapter
2-3
Connecting Your Touchmonitor
Before connecting the cables to your touchmonitor and computer, be sure that the
touchmonitor and computer are off.
Video Cable Connection
Connections on underside
Female 15-pin
video
D-SUB
Video
port
Video
cable
Ferrite bead
1 Set the touchmonitor on a solid horizontal surface, such as a table or desk.
2 Connect the female end of the video cable connector to the back of the LCD
monitor, and connect the other end to the back of the computer.
3 Secure the cable to your touchmonitor and computer by tightening the screws
on the connector clockwise.
2-5
Touchscreen Cable Connection
Connections on underside
Female 9-pin serial
touchscreen
connector
Serial
touchscreen
cable
1 Connect the female end of the 9-pin touchscreen RS-232 cable to the serial
port on the back of your computer.
2 Connect the male end of the cable to the serial touchscreen connector on your
touchmonitor.
3 Secure the cable to your touchmonitor and computer by tightening the screws
on the connector clockwise.
2-6 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
Power Cable Connection
Connections on underside
DC 12V Brick power
cable port
Power
cable
Brick power supply
1 Depending on where you live, you will use either the European or
US/Canadian power cable. Connect the female end of the power cable to the
Brick power supply.
2 Connect the Brick power supply into the power port on the touchmonitor.
To protect your equipment against risk of damage from electrical surges in the power
line, plug the Brick supply’s power cord into a surge protector, and then connect the
surge protector to a grounded (three-pronged) AC electrical outlet.
2-7
Video Input Pin Assignment
This section describes the pin assignment of the LCD’s 15 Pin Mini D-sub
(video cable) connector.
Pin No.
Signal Connector
1
Red Video Signal
Green Video Signal
Blue Video Signal
N.C.
2
3
4
5
Ground
6
Ground for red video signal
Ground for green video signal
Ground for blue video signal
N.C.
7
8
9
10
11
12
13
14
15
Ground
N.C.
DDC data
Horizontal sync signal
Vertical sync signal
DDC clock
2-8 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
Installing the Driver Software
The driver software allows your touchmonitor to work with your computer.
Drivers are located on the enclosed CD-ROM for the following operating
systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Your touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
2-9
Installing the Serial Touch Driver for Windows XP,
1
Windows 2000 , Me, 95/98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
1. To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-10 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
Installing the Serial Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the
directions below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.
2-11
2-12 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
C H A P T E R
3
CHAPTER 3
OPERATION
Variations in video output and application will likely require you to adjust your
touchmonitor to optimize the quality of the display.
For best performance, your monitor should be operating in native resolution;
that is, 1280 x 1024 at 60 Hz. Use the Display control panel in Windows to
choose 1280 x 1024 resolution.
Operating in other resolutions will degrade video performance. For further
information, please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This
feature saves you from having to reset your choices every time you unplug or
power your touchmonitor off and on. If there is a power failure, your
touchmonitor settings will not default to the factory specifications.
3-13
Touchmonitor Controls
Setting the Refresh Rate
LED Indicator
Soft Power Switch
Follow the instructions below to set your refresh rate in Windows 98.
1 Go to the configuration window (Start>Settings>Configuration window).
2 Double-click on the Display icon.
3 Click on the Settings tab.
4 Click on the Advanced button.
5 Click on Adapter and select 60Hz from the list.
6 Click on Apply to accept the selected value.
3-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
Adjustments
All adjustments are made using the on-screen display (OSD) controls.
1280X1024
V:60.0/H:63.9
BRIGHTNESS
Menu
Select
Figure 3.1 Touchmonitor Controls
Control
Power
Function
Press the power key to turn the monitor on. Press it again to turn the
monitor off.
Activate the OSD adjustment menu. Move from the submenu back to the
previous menu.
Menu
To select the adjustment items from the OSD menu.
Select
To scroll up in the menu or to increase the value of the selected item.
To scroll down in the menu or to decrease the value of the selected item.
Adjust
Adjust
The LED will be green when the monitor is in the normal ON mode, and
will be orange when it is in the power saving mode.
Power LED
3-15
Screen Adjustments
The setting switches are normally in stand-by mode.
1 Push the MENU button once to display the OSD screen. The resolution and
frequency are displayed at the top of the menu box.
2 Push the
or
button to select the item you want to adjust. The selected
item will be highlighted.
3 Push the SELECT button to adjust the highlighted item.
4 Push the
or
button to adjust the selection.
5 After making the adjustment, push the MENU button to return.
6 The display unit automatically saves the new settings in 1 second after your
last adjustment and the menu disappears. You can also push the MENU
button to make the menu disappear.
Direct Access Buttons
Auto Adjust
To display a full screen, such as Window’s background. Press the SELECT
(AUTO) button to adjust the shape of the screen automatically.
3-16 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
OSD Lock/Unlock
This function allows you to lock and unlock the OSD options.
1 Press the MENU and Power button together for 2 or 3 seconds.
2 Select the OL icon.
3 Select Yes.
4 Power the monitor off then on.
5 Press the MENU button. The status is OSD lock on the user mode.
To Unlock the OSD:
1 Press the MENU and Power button together for 4 or 5 seconds on the OSD
lock status.
Power Lock/Unlock
1 Press the MENU and Power button together for 2 or 3 seconds.
2 Press the MENU button and select the PL icon.
3 Select Yes.
4 Press the MENU button and select the OL icon.
5 Select No.
6 Power the monitor off then on.
7 Press the Power button. The status is Power lock on the user mode.
To Unlock the Power:
1 Press the MENU and Power button together for 4 or 5 seconds on the Power
lock status.
3-17
OSD and Power Lock/Unlock
1 Press the MENU and Power button together for 2 or 3 seconds.
2 Press the MENU button and select the PL icon.
3 Select Yes.
4 Power the monitor off then on.
5 Press the MENU and Power button. The status is OSD and Power lock on
the user mode.
To Unlock the OSD and Power:
1 Press the MENU and Power button together for 4 or 5 seconds on the OSD
and Power lock status.
3-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
OSD Adjustments
The OSD adjustments available are listed below.
BRIGHTNESS
Adjusts the brightness of the screen.
CONTRAST
Contrast allows you to adjust the difference between black and white shades for
image sharpness.
COLOR CONTROL
Color temperature affects the tint of the image. With lower color temperatures,
the image turns reddish, with higher temperatures the image turns bluish.
There are three color settings available: Mode 1(a cool white), Mode 2 (a warm
white), or USER. The USER setting allows you to set individual values for red,
green, and blue.
YUV COLOR
Color technology allows users to make the following color adjustment.
HUE
Adjusts the hue of the video image.
FLESH TONE
Adjusts the flesh tone of the video image.
MISCELLANEOUS
RECALL
Recalls the saved color data.
OSD TIMER
Sets the displayed time of the OSD Menu window on the screen.
OSD POSITION
Adjusts the OSD menu’s horizontal or vertical position on the screen.
3-19
AUTO ADJUST
Adjusts the shape of the screen automatically at the full screen pattern.
LANGUAGE
Select the language in which adjustment menus are displayed. The following
languages are available: English, French, German, Italian, Spanish and
Japanese.
H/VPOSITION
H-POSITION
H-Position adjusts the horizontal position of the entire screen.
V-POSITION
V-Position adjusts the vertical position of the entire screen.
CLOCK PHASE
PHASE
Adjusts the noise of the screen image.
CLOCK
Adjusts the horizontal size of the entire screen image.
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C H A P T E R
4
CHAPTER 4
TROUBLESHOOTING TIPS
If you are experiencing trouble with your touchmonitor, refer to the following
table. If the problem persists, please contact your reseller or our technical
support at 1-800-557-1458.
Problem
Suggestion(s)
Check that the video cable and power connectors are properly
connected as described in Chapter 2.
No image appears on screen.
Make sure the pins of the connectors are not crooked or
broken.
Check that power switch of the touchmonitor has been pressed
and LED on the front of touchmonitor is lit.
Test the power supply by trying different cables, or a different
wall outlet or plug another appliance into the outlet.
Make certain the video cable is properly connected and that it
is not damaged. Check for bent pins on the cable connectors.
Ensure that your computer and video card are properly
configured (consult video card documentation) and the video
card is firmly seated in the card slot of the computer
motherboard.
Check the resolution and the frequency on the video port of
your computer.
Error message: Video mode not
supported
Compare these values with the data in the Preset Timing Table.
The video signal from the computer does not comply with
VESA DPMS standard. Either the computer or the graphics
adapter is not using the VESA DPMS power management
function.
The display does not enter the power
management mode
Check that the signal cable connector is properly connected
and that the connection pins are not bent or damaged.
Message: No signal
If the connector is loose, tighten the connector screws. Check
that the computer is switched on.
4-21
Problem
Suggestion(s)
There is a problem with your graphics adapter or display unit.
Contact your service representative.
Duplicated images
Check whether the resolution of your computer is higher than
that of the LCD touchmonitor.
Partial image or incorrectly displayed
image
Check that the video cable from the monitor has been securely
and correctly connected to the video connector at the rear of the
computer.
Reconfigure the resolution of your computer to make it less
than or equal to 1280 x 1024. See Appendix A for more
information on resolution.
Check and reconfigure the touchmonitor mode of the vertical
refresh rate of your graphic card to make it compatible with the
LCD touchmonitor.
Image is unstable and flickering
Check that the display resolution and frequency from your PC
or graphic adapter is an available mode for your monitor. You
can check this through the Windows Control Panel. From the
Control Panel click on Display, then Settings.
Make sure the VGA signal cable (or adapter) is well connected.
Image is scrolling
Check and reconfigure the display mode of the vertical refresh
rate of your graphic card to make it compatible with the LCD
touchmonitor.
Make sure the touchscreen cable is securely connected at both
ends.
Touch does not work
4-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
A P P E N D I X
A
CHAPTER 4
NATIVE RESOLUTION
The native resolution of a monitor is the resolution at which the LCD panel is
designed to perform best. In almost all cases, screen images look best when
viewed at their native resolution. You can lower the resolution setting of a
monitor but not increase it. For the Elo LCD touchmonitor, SXGA-17 inch, the
native resolution is 1280 x 1024.
Input Video
17" LCD
640 x 480 (VGA)
800 x 600 (SVGA)
1024 x 768 (XGA)
Transforms input format to 1280 x 1024 size
Transforms input format to 1280 x 1024 size
Transforms input format to 1280 x 1024 size
1280 x 1024 (SXGA) Displays in native resolution
The native resolution of an LCD is the resolution that matches the LCD’s
pixels. Video performance is always best at native resolution settings. The
various standard LCD resolutions are usually represented as follows:
640 x 480
VGA
800 x 600
SVGA
1024 x 768
XGA
1280 x 1024
SXGA
A-23
For example, a SVGA resolution LCD panel displays 800 pixels horizontally
and 600 pixels vertically. Input video is also represented by the same terms.
XGA input video has a format of 1280 pixels horizontally by 1024 pixels
vertically. When the input pixels contained in the video input format match the
native resolution of the panel, there is a one-to-one correspondence of mapping
of input video pixels to LCD pixels. For example, the pixel in 45 column and 26
row of the input video is in 45 column and 26 row of the LCD. When the input
video is set at a lower resolution than the native resolution of the LCD, the
direct correspondence between the video pixels and the LCD pixels is lost. The
LCD controller can compute the correspondence between video pixels and LCD
pixels using algorithms contained in the controller. The accuracy of the
algorithms determines the fidelity of conversion of video pixels to LCD pixels.
Poor fidelity conversion can result in artifacts in the LCD display, such as
characters of varying width.
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A P P E N D I X
B
CHAPTER 4
TOUCHMONITOR SAFETY
This manual contains information that is important for the proper setup and
maintenance of your touchmonitor. Before setting up and powering on your new
touchmonitor, read through this manual, especially Chapter 2 (Installation), and
Chapter 3 (Operation).
1 Turn off the touchmonitor before cleaning.
2 Your brick supply is equipped with a 3-wire, grounding power cord. The
power cord plug will only fit into a three-prong safety ground outlet. Do not
attempt to fit the plug into an outlet that has not been configured for this
purpose. Do not use a damaged power cord. Use only the power cord that
comes with your Elo TouchSystems touchmonitor. Use of an unauthorized
power cord may invalidate your warranty.
B-25
3 This display should be installed on a solid horizontal base.
4 Adequate ventilation must be maintained to ensure reliable and continued
operation and to protect the display from overheating. Do not block
ventilation slots and openings with objects or install the display in a place
where ventilation may be hindered.
5 This display should be operated from the type of power source indicated on
the AC/DC adapter.
6 Do not install this display near a motor or transformer where strong
magnetism is generated. Images on the display will become distorted and the
color irregular.
7 Do not allow metal pieces or objects of any kind fall into the display from
ventilation holes.
8 Do not attempt to service this unit yourself. Removal of the display cover
may expose you to dangerous voltage or other risks. Refer all servicing to
qualified service personnel.
9 Unplug this product from the wall outlet and refer servicing to qualified
service personnel in the event that:
1 Liquid is spilled into the product or the product is exposed to rain or water.
2 The product does not operate normally when the operating instructions are
followed.
3 The product has been dropped or the cabinet has been damaged.
4 The product exhibits a distinct change in performance, indicating a need
for service.
5 Power cord or plug is damaged or frayed.
B-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
Care and Handling of Your Touchmonitor
The following tips will help keep your Elo Entuitive touchmonitor functioning
at the optimal level.
• To avoid risk of electric shock, do not disassemble the brick supply or
display unit cabinet. The unit is not user serviceable. Remember to unplug
the display unit from the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do
not use thinner or benzene, abrasive cleaners or compressed air.
• To clean the brick supply or display unit cabinet, use a cloth lightly
dampened with a mild detergent.
• Avoid getting liquids inside your brick supply or touchmonitor. If liquid does
get inside, have a qualified service technician check it before you power it on
again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the
rag and wipe the touchscreen. Never apply the cleaner directly on the
touchscreen.
B-27
B-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
A P P E N D I X
C
CHAPTER 4
TECHNICAL SPECIFICATIONS
Preset Timing Table
Your Elo Entuitive touchmonitor is compatible with the following standard
video modes. All specifications are typical and subject to change.
Table C.1 Analog R.G.B. Input.
Number
Resolution
Horizontal Frequency
1
720 x 400@70Hz
640 x 480@60Hz
640 x 480@75Hz
800 x 600@56Hz
800 x 600@60Hz
800 x 600@72Hz
800 x 600@75Hz
832 x 624@75Hz
1024 x 768@60Hz
1024 x 768@70Hz
1024 x 768@75Hz
1152 x 870@75Hz
1280 x 1024@60Hz
1280 x 1024@75Hz
31.5KHz
31.5KHz
37.5KHz
35.2KHz
37.9KHz
48.1KHz
46.9KHz
49.7KHz
48.4KHz
56.5KHz
60.0KHz
68.7KHz
63.9KHz
80.0KHz
2
3
4
5
6
7
8
9
10
11
12
13
14
C-29
VESA Mounting
This display unit supports VESA FPMPMI standard for 100mmx100mm screw
mounting by giving four screw holes inside the base stand of the unit. The base
stand must be removed before connecting to the Speciality Flat Panel Monitor
Mounting Device.
C-30 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
Touchmonitor Specifications
17” TFT
Display Type
1280 x 1024@60Hz
Recommended
Resolution
Analog RGB: 1280x1024@75Hz
Maximum
Resolution
Horizontal: 31.0 to 80.0KHz
Vertical: 56 to 75Hz
135 MHz
Frequency Rate
Maximum
Bandwidth
337.92 x 270.336 mm
16.7M Colors max.
Display area
LCD display color
OSD menu
Brightness, Contrast, Color control, YUV color, Miscellaneous,
Auto adjust, Language, H./V. Position, Clock phase
250 cd/ m²/panel
Brightness
237 cd/m² IntelliTouch (95%)
200 cd/m² AccuTouch (80%)
25ms typ.
Response time
AC/DC adapter
Input signals
Input DC12V ~ 3.75A
R.G.B. Analog
45W
Power consumption
Power management
Input connector
Regulation
VESA DPMS
15 Pin D-Sub.
UL, CUL, TÜV- GS, FCC, CE, C-Tick, VCCI, IC UL-AR/S, CB,
TCO99
420 mm (W) x 437 mm (H) x 220 mm (D).
8.0kgs. unpacked; 10.75kgs. packed
Dimensions
Weight
VGA cable, AC/DC adapter, US and European power cord, touch
cable.
Accessories
Operation 5 ~ 45°C
Storage 20 ~ 60°C
VESA DDC 1/2B
Temperature
Plug & Play
C-31
AccuTouch Touchscreen Specifications
Mechanical
Positional Accuracy
Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to
less than ±1%.
2
2
Touchpoint Density
More than 100,000 touchpoints/in (15,500 touchpoints/cm ).
Typically less than 4 ounces (113 grams).
Touch Activation Force
Surface Durability
Surface durability is that of glass, Mohs’ hardness rating of 7.
Expected Life Performance
AccuTouch technology has been operationally tested to more than 35
million touches in one location without failure, using a stylus similar to a
finger.
Sealing
Unit is sealed to protect against splashed liquids, dirt, and dust.
Optical
Light Transmission
Visual Resolution
(per ASTM D1003) 80%; ±5%
All measurements made using USAF 1951 Resolution Chart, under 30X
magnification, with test unit located approximately 1.5 in (38 mm) from
surface of resolution chart.
Antiglare surface: 6:1 minimum.
Gloss (per ASTM D2457 using a
60-degree gloss meter)
Antiglare surface: Flat: 90 ± 20 gloss units.
Environmental
Chemical Resistance
The active area of the touchscreen is resistant to all chemicals that do not
affect glass, such as:
Acetone
Methylene chloride
Methyl ethyl ketone
Isopropyl alcohol
Hexane
Turpentine
Mineral spirits
Unleaded Gasoline
Diesel Fuel
Motor Oil
Transmission Fluid
Antifreeze
Ammonia based glass cleaner
Vinegar
Electrostatic Protection
(per EN 61 000-4-2)
The touchscreen withstands 20 discharges of 15KV, distributed randomly
across the active area of the touchscreen with proper transient protection.
updated specifications.
C-32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
IntelliTouch Touchscreen Specifications
Mechanical
Positional Accuracy
Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than
±1%.
2
2
Touchpoint Density
Touch Activation Force
Surface Durability
More than 100,000 touchpoints/in (15,500 touchpoints/cm ).
Typically less than 3 ounces (85 grams).
Surface durability is that of glass, Mohs’ hardness rating of 7.
Expected Life
Performance
No known wear-out mechanism, as there are no layers, coatings, or moving parts.
IntelliTouch technology has been operationally tested to more than 50 million
touches in one location without failure, using a stylus similar to a finger.
Sealing
Unit is sealed to protect against splashed liquids, dirt, and dust.
Optical
Light Transmission (per
ASTM D1003)
95%
Visual Resolution
All measurements made using USAF 1951 Resolution Chart, under 30X
magnification, with test unit located approximately 1.5 in (38 mm) from surface of
resolution chart.
Antiglare surface: 6:1 minimum.
Gloss (per ASTM D2457 Antiglare surface: Flat: 85 ± 20 gloss units.
using a 60-degree gloss
meter)
Environmental
Chemical Resistance
The active area of the touchscreen is resistant to all chemicals that do not affect glass,
such as:
Acetone
Toluene
Methyl ethyl ketone
Isopropyl alcohol
Methyl alcohol
Ethyl acetate
Ammonia-based glass cleaners
Gasoline
Kerosene
Vinegar
Electrostatic Protection
(per EN 61 000-4-2,
1995)
Meets Level 4 (15 kV air/8 kV contact discharges).
updated specifications.
C-33
110
41
NOTE: Dimensions in millimeters
C-35
C-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
CHAPTER 4
REGULATORY INFORMATION
I. Electrical Safety Information:
A) Compliance is required with respect to the voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a different
power source than those specified herein will likely result in improper operation,
damage to the equipment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazard-
ous voltages generated by this equipment which constitute a safety hazard. Service
should be provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord which has an integral
safety ground wire and 3-prong connector intended for connection to a grounded
safety outlet.
1) Do not substitute the cord with other than the provided approved type.
Under no circumstances use an adapter plug to connect to a 2-wire outlet as
this will defeat the continuity of the grounding wire.
2) The equipment requires the use of the ground wire as a part of the safety
certification, modification or misuse can provide a shock hazard that can
result in serious injury or death.
3) Contact a qualified electrician or the manufacturer if there are questions
about the installation prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
A) Notice to Users in the United States: This equipment has been tested and found
to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC
Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment complies with the Class B limits for
radio noise emissions from digital apparatus as established by the Radio Interfer-
ence Regulations of Industrie Canada.
C) Notice to Users in the European Union: Use only the provided power cords and
interconnecting cabling provided with the equipment. Substitution of provided
cords and cabling may compromise electrical safety or CE Mark Certification for
emissions or immunity as required by the following standards:
This Information Technology Equipment (ITE) is required to have a CE Mark
on the manufacturer’s label which means that the equipment has been tested
to the following Directives and Standards:
37
This equipment has been tested to the requirements for the CE Mark as
required by EMC Directive 89/336/EEC indicated in European Standard EN
55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in
European Standard EN 60 950.
D) General Information to all Users: This equipment generates, uses and can radi-
ate radio frequency energy. If not installed and used according to this manual the
equipment may cause interference with radio and television communications.
There is, however, no guarantee that interference will not occur in any particular
installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must
observe the following:
a) Use only the provided I/O cables to connect this digital device with
any computer.
b) To ensure compliance, use only the provided manufacturer’s approved
line cord.
c) The user is cautioned that changes or modifications to the equipment
not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television
reception, or any other device:
a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected
receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of
high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle.
Do not use AC adapter plugs. (Removing or cutting the line cord
ground may increase RF emission levels and may also present a
lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experi-
enced radio or television technician.
38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
IC ES03
39
40 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
INDEX
Numerics
17" LCD Desktop Touchmonitor (ET1724L-XSWB-1)
Dimensions, 34
Installation and Setup, 3
A
Installing the Driver Software, 9
Installing the Serial Touch Driver for MS-DOS and
Windows 3.1, 11
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0, 10
Introduction, 1
About the Product, 1
AccuTouch Touchscreen Specifications, 32
Adjustments, 15
AUTO ADJUST, 20
Auto Adjust, 16
B
BRIGHTNESS, 19
LANGUAGE, 20
Light Transmission, AccuTouch, 32
C
Care and Handling of Your Touchmonitor, 27
Chemical Resistance, AccuTouch, 32
Chemical Resistance, IntelliTouch, 33
CLOCK, 20
M
MISCELLANEOUS, OSD Adjustments, 19
CLOCK PHASE, 20
COLOR CONTROL, 19
Connecting Your Touchmonitor, 5
CONTRAST, 19
Native Resolution, 23
D
Operation, 13
Direct Access Buttons, 16
Display Timing, 31
OSD Adjustments, 19
OSD and Power Lock/Unlock, 18
OSD Controls, 15
OSD Lock/Unlock, 17
OSD POSITION, 19
OSD TIMER, 19
E
Electrical Safety Information, 37
Electrostatic Protection, AccuTouch, 32
Electrostatic Protection, IntelliTouch, 33
Emissions and Immunity Information, 37
Expected Life Performance, AccuTouch, 32
Expected Life Performance, IntelliTouch, 33
P
PHASE, 20
Positional Accuracy, AccuTouch, 32
Positional Accuracy, IntelliTouch, 33
Power Cable Connection, 7
Power Lock/Unlock, 17
Precautions, 1
F
FLESH TONE, 19
Preset Timing Table, 29
Product Description, 1
G
Gloss, AccuTouch, 32
Gloss, IntelliTouch, 33
R
Rear View, 4
H
Regulatory Information, 37
Resolution, 29
H/VPOSITION, 20
I n d e x - 4 1
Touchscreen Cable Connection, 6
Troubleshooting Tips, 21
S
Screen Adjustments, 16
Sealing, Accutouch, 32
Sealing, IntelliTouch, 33
Setting the Refresh Rate, 14
Surface Durability, AccuTouch, 32
Surface Durability, IntelliTouch, 33
SVGA, 23
Unpacking Your Touchmonitor, 3
VESA Mounting, 30
T
Video Cable Connection, 5
Video Input Pin Assignment, 8
Visual Resolution, AccuTouch, 32
Visual Resolution, IntelliTouch, 33
V-POSITION, 20
Technical Specifications, 29
Touch Activation Force, AccuTouch, 32
Touch Activation Force, IntelliTouch, 33
Touchmonitor Controls, 14
Touchmonitor Safety, 25
Touchmonitor Specifications, 31
Touchpoint Density, AccuTouch, 32
Touchpoint Density, IntelliTouch, 33
X
XGA, 23
I n d e x - 4 2
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