Dell™ U2711 Flat Panel Monitor User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A Warning indicates a potential for property damage, personal injury or death.
Information in this document is subject to change without notice.
© 2009–2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries;
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model U2711b
April 2010 Rev. A01
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USB up stream cable (enables the USB ports and card
reader on the monitor)
USB down stream cable (optional)
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DisplayPort cable
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Documentation (Safety Information, Color calibration
datasheet, Quick Start Guide, and CD)
Product Features
The U2711 flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■ 27-inch (596.74 x 335.66 mm) viewable area display (measured diagonally).
■ 2560 x 1440 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle (178°/178°) and superb greyscale tracking minimizes color deviations at biased angles of viewing (sitting, standing or moving side-to-
side) which ensures ultra-smooth color gradation.
■ Tilt, swivel and vertical extension capabilities.
■ Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation CD includes an information file (INF), Image color Matching File (ICM), and product documentation.
■ Security lock slot.
■ Compatible with xvYCC, Adobe RGB and sRGB color standards.
■ Factory calibrated to an average delta E of < 5 under sRGB and Adobe RGB input source for brand new Dell monitor U2711. Dedicated Custom Color Mode (6-
axis Color-control) for Saturation , Hue, Gain (RGB) and offset(RGB).
■ 12 bit internal processing which tested HDMI1.3 with deep color (12bit).
Identifying Parts and Features
Front View
Front View
Front panel controls
Label
1-3
Description
Shortcut keys
*The default settings are Preset Modes Select, Brightness/Contrast
Select and Input Source Select.
1
2
3
Preset Modes Select
Brightness/Contrast Select
Input Source Select
4
5
6
OSD menu select
EXIT
Power button (with power light indicator)
NOTE: 1~5 are capacitive touch sensor keys, which are activated by placing your finger on the blue LED.
Back View
Back view
Back View with monitor stand
Label
Description/Use
VESA mounting holes (100mm)
(Behind attached VESA Plate)
1
2
To mount the monitor.
Connectors label
To indicate the positions and types of connectors.
3
4
5
6
7
8
Service Tag label
To contact Dell for express service.
To help secure your monitor.
Security lock slot
Dell Soundbar mounting brackets
Barcode serial number label
Regulatory rating label
Cable management slot
To attach the optional Dell Soundbar.
To contact Dell for technical support.
Lists the regulatory approvals.
To organize cables by placing them through the slot.
Side View
Right side
Left side
Label Description
1
2
USB downstream ports
Bottom View
Bottom view
Label Description
1
AC power cord connector
DC power connector for Dell™ Soundbar
Audio out (rear)
2
3
4
Audio out (SUB/CTR)
Audio out (front)
5
6
DisplayPort connector
DVI connector-1
7
8
DVI connector-2
9
VGA connector
10
11
12
13
14
HDMI connector
Composite video connector
Component video connectors
USB upstream port
USB downstream ports
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors for your monitor.
Power Management Modes
If you have VESA's DPMS compliance display card or software installed in your computer, the monitor automatically reduces its power consumption when not in
use. This is referred to as Power Save Mode. If input from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically
"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:
VESA Modes
Horizontal
Sync
Vertical Sync
Video
Power
Indicator
Power Consumption
Normal operation
Active
Active
Active
Blue
138 W (maximum)*
113 W (normal)**
Active-off mode
Switch off
Inactive
-
Inactive
-
Blanked
-
Amber
Off
Less than 2 W
Less than 1 W
* With Audio and USB
** Without Audio and USB
NOTE: This monitor is TCO '03 power management compatible.
NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the
monitor.
Pin Assignments
VGA Connector
Pin
Number
15-pin Side of the
Connected Signal Cable
1
2
3
4
5
6
Video-Red
Video-Green
Video-Blue
GND
Self-test
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
GND-sync
GND
10
11
12
13
14
15
DDC data
H-sync
V-sync
DDC clock
DVI Connector
NOTE: Pin 1 is at the top left.
Pin Signal Assignment
Pin Signal Assignment
T.M.D.S. Data 1-
10 T.M.D.S. Data 1+
Pin Signal Assignment
17 T.M.D.S. Data 0-
18 T.M.D.S. Data 0+
1
2
3
4
5
6
7
8
T.M.D.S. Data 2-
T.M.D.S. Data 2+
9
T.M.D.S. Data 2/4 Shield 11 T.M.D.S. Data 1/3 Shield 19 T.M.D.S. Data 0/5 Shield
T.M.D.S. Data 4-
NT.M.D.S. Data 4+
DDC Clock
12 T.M.D.S. Data 3-
13 T.M.D.S. Data 3+
14 +5V Power
20 T.M.D.S. Data 5-
21 T.M.D.S. Data 5+
22 T.M.D.S. Clock Shield
23 T.M.D.S. Clock +
24 T.M.D.S. Clock -
DDC Data
15 Ground (for +5V)
16 Hot Plug Detect
No Connect
Composite Video Connector
Luma composite chroma
Component Video Connector
Pin Number
3-pin Side of the Connected Signal Cable (Cable not
included)
1
2
Y (Luminance signal)
Pb (Color differential signal)
3
Pr (Color differential signal)
DisplayPort Connector
Pin
Number
20-pin Side of the Connected Signal
Cable
1
ML0(p)
GND
2
3
ML0(n)
ML1(p)
GND
4
5
6
ML1(n)
ML2(p)
GND
7
8
9
ML2(n)
ML3(p)
GND
10
11
12
13
14
15
16
17
18
19
20
ML3(n)
GND
GND
AUX(p)
GND
AUX(n)
HPD
Re-PWR
PWR
HDMI Connector
Pin
Number
19-pin Side of the Connected Signal
Cable
1
2
3
4
5
6
7
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
TMDS DATA 1+
TMDS DATA 1 SHIELD
TMDS DATA 1-
TMDS DATA 0+
8
TMDS DATA 0 SHIELD
TMDS DATA 0-
TMDS CLOCK
9
10
11
12
13
14
15
16
17
18
19
TMDS CLOCK SHIELD
TMDS CLOCK-
Floating
Floating
DDC CLOCK (SDA)
DDC DATA (SDA)
GROUND
+5V POWER
HOT PLUG DETECT
Flat Panel Specifications
Screen type
Active matrix - TFT LCD
Panel type
IPS
Screen dimensions
Preset display area:
27 inches (27-inch diagonal viewable image size)
596.74 mm (23.49 inches)
335.66 mm (13.22 inches)
Horizontal
Vertical
Pixel pitch
0.2331 mm
Pixel per Inch
Viewing angle
Luminance output
Contrast ratio
Faceplate coating
Backlight
109
178° (Vertical) typical, 178° (Horizontal) typical
350 cd/m² (typ)
1000:1 (typ), 80,000:1 (max, Dynamic Contrast on)
Antiglare with hard-coating 3H
8 CCFL U-type system
Response Time
Color depth
6ms panel typical (Grey to Grey))/12ms typical (Black to White)
1.07 billion colors
Color Gamut
110%* NTSC typical , 100% sRGB, 96% Adobe RGB
* U2711 Color Gamut (Typical) is based on CIE1976 (110%) and CIE1931 (102%) .
Resolution
Horizontal scan range
Vertical scan range
30 kHz to 89 kHz (automatic)
56 Hz to 76 Hz
Maximum preset resolution
2560 x 1440 at 60 Hz
Video Supported Modes
Video display capabilities (DVI playback)
480i/480p/576i/576p/720i/720p/1080i/1080p (Supports HDCP)
Video display capabilities (Composite playback) NTSC/PAL
Video display capabilities (HDMI playback) 480i/480p/576i/576p/720p/1080i/1080p
Video display capabilities (Component playback) 480i/480p/576i/576p/720p/1080i/1080p
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Display Mode
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock (MHz)
Sync Polarity (Horizontal/Vertical)
VGA, 720 x 400
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
49.70
64.0
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
59.81
60.0
28.3
25.2
-/+
-/-
VGA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 800
VESA, 1280 x 1024
31.5
-/-
40.0
+/+
+/+
-/-
49.5
65.0
78.8
+/+
+/+
-/+
+/+
108.0
83.50
108.0
VESA, 1280 x 1024
VESA, 1600 x 1200
VESA, 1680 x 1050
VESA, 2560 x 1440
80.0
75.0
75.0
60.0
135.0
162.0
146.25
241.5
+/+
+/+
-/+
65.29
88.79
59.95
59.96
+/-
Electrical
The following table lists the electrical specification:
Video input signals
Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line, 50 ohm input impedance
HDMI, 600mV for each differential line, 100 ohm input impedance per differential pair
DisplayPort, 600mV for each differential line, 100 ohm input impedance per differential pair
Composite, 1 volt(p-p), 75 ohm input impedance
Component: Y, Pb, Pr are all 0.5~1volt(p-p), 75 ohm input impedance
Synchronization input signals
separate horizontal and vertical,
3.3V CMOS or 5V TTL level, positive or negative sync.
SOG (Sync on green)
AC input voltage/frequency/current
Inrush current
100 to 240 VAC/50 or 60 Hz + 3 Hz/2.5A (Max.)
120V: 40A (Max.)
240V: 80A (Max.)
Physical Characteristics
The following table lists the physical characteristics:
Connector type
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D-sub: blue connector
DVI-D: white connector
DisplayPort: black connector
Composite
Component
HDMI
Signal cable type
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D-sub: Detachable, Analog, 15pin, shipped attached to the monitor
DVI-D: Detachable, Digital, 24pin, shipped detached from the monitor
DisplayPort: Detachable, Digital, 20pin, shipped detached from the monitor
Composite
Component
HDMI
NOTE: The composite, component and HDMI cables are not included with the monitor.
Dimensions (with stand)
Height (Compressed)
427.83 mm (16.84 inches)
517.83 mm (20.39 inches)
Height (Extended)
Width
Depth
646.71 mm (25.46 inches)
199.95 mm (7.87 inches)
Dimensions (without stand)
Height
385.67 mm (15.18 inches)
646.71 mm (25.46 inches)
93 mm (3.66 inches)
Width
Depth
Stand Dimensions
Height (Compressed)
Height (Extended)
Width
354.5 mm (13.96 inches)
394 mm (15.51 inches)
320 mm (12.60 inches)
199.95 mm (7.87 inches)
Depth
Weight
Weight with packaging
14.46 kg (31.88 lb)
10.46 kg (23.06 lb)
Weight with stand assembly and
cables
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
7.72 kg (17.02 lb)
2.63 kg (5.80 lb)
Weight of stand assembly
Environmental
The following table lists the environmental limitation:
Temperature
0° to 40°C (32° to 104°F)
Operating
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
Nonoperating
Humidity
10% to 80% (noncondensing)
Operating
Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)
Nonoperating
Altitude
4,485 m max
Operating
12,191.41 m max
Nonoperating
Thermal dissipation
471 BTU/hour (maximum)
385 BTU/hour (typical)
Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.
Transfer speed
Data Rate
Power
Consumption
High speed
Full speed
Low speed
480 Mbps
12 Mbps
1.5 Mbps
2.5W (Max., each port)
2.5W (Max., each port)
2.5W (Max., each port)
USB Upstream Connector
Pin Number
4-pin Side of the connector
1
2
3
4
DMU
VCC
DPU
GND
USB Downstream Connector
Pin Number
4-Pin Side of the Signal Cable
1
2
3
4
VCC
DMD
DPD
GND
USB Ports
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: The monitor's 2.0 USB interface functions only if the computer is USB 2.0 compatible.
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you switch
the monitor off and then switch it on, the attached peripherals may take a few seconds to resume normal
functionality.
Card Reader Specifications
Overview
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® 2000, Windows® XP, Windows Vista® and Widows® 7.
Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
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Supports Microsoft® Windows® 2000, Windows® XP, Windows Vista® and Widows® 7 operating systems
Mass Storage Class device (No drivers are required under Microsoft® Windows® 2000, Windows® XP, Windows Vista® and Widows® 7).
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USB-IF certification
Supports various memory card media
NOTE: No Microsoft® Windows® 9X support from Dell.
The following table lists the memory cards supported:
Slot Number
Flash memory cards type
1
xD-Picture Card
Memory Stick Card (MS)/High Speed Memory Stick (HSMS)/Memory Stick Pro Card (MS
PRO)/Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/Mini Secure Digital (with Adapter)/TransFlash Card (with
Adapter)
MultiMedia Card (MMC)/Reduced Size MultiMedia Card (with Adapter)
Maximum Card Capacity Supported by the U2711 card reader
Card type
Support Specification
Memory Card Support Maximum
Spec Version Capacity by Spec
USB2602-NU-05
(For
U2711)
MS
Memory Stick Standard Format Specification
Memory Stick Pro Standard Format Specifications
Memory Stick Duo Standard Format Specifications
Memory Stick Duo Standard Format Specifications
xD Picture Card Specification
1.43
1.02
1.10
1.01
1.2
128MB
32GB
Supported
Supported
Supported
Supported
Supported
Supported
Supported
MSPRO
MSDuo
MSDuo-HG
xD
128MB/32GB
32GB
2GB
SD
SD Memory Card Specifications
2.0
32GB
MMC
MultiMedia Card System Specification
4.2
32GB
NOTE: MSPRO includes MSPRO Duo and MS Micro.
NOTE: xD includes TypeM and TypeH.
NOTE: SD includes HS-SD, MiniSD and SD Micro. SD v2.0 spec includes SDHC.
NOTE: MMC includes MMCPlus, RS-MMC, MMC Mobile and MMC micro.
General
Connection type
USB 2.0 High Speed Device (USB Full Speed Device compatible)
Supported OS
Microsoft® Windows® 2000, Windows® XP, Windows Vista® and Windows® 7
Performance
Transfer Speed
Read: 480 Mb/s (max.)
Write: 480 Mb/s (max.)
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If required, the
user can select different settings, but in most cases monitor installation is automatic.
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical
outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
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Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors.
Appendix
Dell™ U2711 Flat Panel Monitor User's Guide
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety Information.
FCC Notice (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
Contacting Dell
To contact Dell electronically, you can access the following websites and by phone:
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For support through the web, go to support.dell.com.
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Setting Up Your Monitor
Dell™ U2711 Flat Panel Monitor
If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2048x1152/2560x1440 again.
NOTE: If you are unable to set the resolution to 2048x1152/2560x1440 , please contact Dell™ to inquire about a Graphics Adapter that supports these
resolutions.
Setting Up Your Monitor
Dell™ U2711 Flat Panel Monitor
If you have a non Dell™ desktop, portable computer, or graphics card
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2048x1152/2560x1440 again.
In Windows Vista® or Windows 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2048x1152/2560x1440 again.
NOTE: If you are unable to set the resolution to 2048x1152/2560x1440 , please contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 2048x1152/2560x1440 .
Operating the Monitor
Dell™ U2711 Flat Panel Monitor User's Guide
Using the Front Panel
Use the buttons on the front of the monitor to adjust the image settings.
NOTE: 1~5 are capacitive touch sensor keys, which are activated by placing your finger on the blue LED.
1-3
1
Shortcut keys
Use this key for direct access to the control menu that you define in the personalize menu.
*The default settings are Preset Modes Select, Brightness/Contrast Select and Input Source Select.
Use this button for different displays modes on your monitor.
Preset Modes Select
Brightness/Contrast
Input Source Select
2
Use this button for direct access to the "Brightness/Contrast" control menu.
3
Use Input Source Select button to select between different video signals that may be connected to your monitor.
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VGA input
DVI-D 1 input
DVI-D 2 input
DisplayPort input
HDMI input
Component video input
Composite video input
Displays the source selection bar. Touch
you want.
and
buttons to move between the setting options and touch
to select the in
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below
or
If either Composite, or Component input is selected and the cables are not connected or the video source is turned off, the scr
not have an image. If any button is touched (except power button), the monitor displays the following message:
or
4
5
Use this key to exit the OSD menu.
OSD Menu
Exit
6
Use the power button to turn the monitor on and off.
Power button
(with power light
indicator)
The blue light indicates the monitor is on and fully functional. An amber light indicates power save mode.
Using the OSD Menu
NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor
automatically saves the changes. The changes are also saved if you change the settings and then wait for the
OSD menu to disappear.
1.Touch
to launch the OSD menu and display the main menu.
Main Menu for Analog (VGA) Input
Or
Main Menu for non Analog (non VGA) Input
NOTE: Auto Adjust is only available when you are using the analog (VGA) connector.
2. Touch the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table for
a complete list of all the options available for the monitor.
3. Touch the
button once to activate the highlighted option.
4. Touch
and
button to select the desired parameter.
5. Touch
to enter the slide bar and then use the
and
buttons, according to the indicators on the menu, to make your changes.
6. Touch
return to the main menu or
to exit the OSD menu.
Icon
Menu and Submenus
Brightness/Contrast
Description
Allows you to adjust the brightness and contrast.
Brightness
Contrast
Brightness adjusts the luminance of the backlight.
Touch the button to increase brightness and touch the
button to decrease brightness (min 0 ~ max 100).
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Touch the button to increase contrast and touch the button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen.
Back
Touch
to go back to the main menu.
Auto Adjust
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings
NOTE: In most cases, Auto Adjust produces the best image for your configuration. This option is only available when you ar
connector.
Input Source
The Input Source menu is to select between different video signals that may be connected to your monitor.
Scan Sources
Scan for Sources. Touch
to scan for available input signals.
VGA
Select VGA input when you are using the analog (VGA) connector. Touch
Select DVI-D input when you are using the Digital (DVI) connector. Touch
to select the VGA input source.
to select the DVI input source.
DVI-D 1 & 2
DisplayPort
HDMI
Select DisplayPort input when you are using DisplayPort connector. Touch
to select the DisplayPort input source.
Select HDMI input when you are using HDMI connector. Touch
to select the HDMI input source.
Component
Composite
Back
Select Component input when you are using component video connector. Touch
Select Composite input when you are using composite video connector. Touch
to select the component input source.
to select the composite input source.
Touch
to go back to the main menu.
Color Settings
Allows you to set the image mode and color format.
Image mode submenu for VGA/DVI-D input
NOTE: Image modes are different between the VGA/DVI-D and Video inputs
Allows you to set the color format to:
Input Color Format
PC RGB-Suitable for normal PC graphics display over DVI
HD YPbPr-Suitable for HD video playback over DVI.
Gamma
Allows you to set the color mode to PC or Mac.
Mode Selection
Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics. If a
Preset modes
Graphics Format
Standard
Mode suitable for desktop applications.
Mode for multimedia applications, eg video playback.
Multimedia
Game
Warm
Mode suitable for gaming applications.
Select warm mode to obtain a red tint. This color setting is typically used for color-intensive applications (photograph image e
Cool
Select cool mode to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, program
This mode is compatible with Adobe RGB (96% coverage).
Adobe RGB
sRGB
Emulates 72% NTSC color.
Custom color
Use the
or
button select Gain.
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Gain: Select it to adjust input RGB signal gain level.
6 axis adjustment can only be chosen by video mode.
Video Format
Mode suitable for movie playback.
Movie
Game
Mode suitable for game applications.
Mode suitable for nature scenes.
Suitable for xvYCC compliance source.
Nature
xv Mode
Use the
or
button select Gain, Offset, Hue and Saturation.
Custom color
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Gain: Select it to adjust input RGB signal gain level.
Offset: Select it to adjust RGB black level offset value to control your monitor base color.
Hue: Select it to adjust RGBCMY hue value inidividually.
Saturtion: Select it to adjust RGBCMY saturation value individually.
This feature can make the video image color shift from green to purple. Use this feature to adjust the skin tone. Use
increases the green hue in the image
or
Hue
increases the purple hue in the image
NOTE: Hue adjustment is only available for video input.
Allows you to adjust the color saturation of the video image. Use
makes video image looks monochrome
or
button to adjust the saturation from '0' to '100'
Saturation
makes video image looks colorful
NOTE: Saturation adjustment is only available for video input.
Returns your monitor color settings to those that were set at the time of manufacture.
Reset Color Settings
Back
Touch
to go back to the main menu.
Display Settings
Adjusts the image ratio as 4:3 or full screen.
Wide Mode
NOTE: Wide Mode adjustment is not required at maximum preset resolution 2560 x 1440.
Horizontal Position
Vertical Position
Sharpness
Use the
Use the
and
and
buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
This feature can make the image look sharper or softer. Use
or
to adjust the sharpness from '0' to '100' .
Noise reduction Improve the motion picture quality by reducing noise on image edge.
Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed thr
'Image Settings'.
Use the
and
buttons to adjust for best image quality.
Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Ph
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.
Allows you to increase the level of contrast to provide sharper and more detailed image quality.
Dynamic Contrast
Display Info Displays the monitor's current settings.
Reset Display Setting
Back
Resets the display settings to the original factory settings.
Touch
to go back to the main menu.
Audio Settings
Use the Audio Settings menu to adjust the audio settings.
Select the source of the audio input. (HDMI/DisplayPort)
Switches between 2.0 and 5.1 audio output.
Line Out Source
Audio Configuration
NOTE: 5.1 channel Dolby or DTS on the player is not available through DP or HDMI, there will be a warning message; “Unsup
(PCM) if available.”
Reset Audio Settings Resets your monitor audio settings to the factory defaults.
Back
Touch
to go back to the main menu.
PBP Settings
This function brings up a window displaying image from another input source.
Sub-Window
Main Window
HDMI
Component
Composite
VGA
DVI
DisplayPort
PBP submenu when PBP OFF
PBP submenu when PBP ON
NOTE: When using DVI source, the contrast adjustment is not available.
Mode
Use
and
to browse and
to select "Off" or "On".
When PBP activated
PBP Source
Select an input signal for PBP (HDMI/Component/Composite).
Adjust the contrast level of the picture in PBP Mode.
PBP Contrast
reduces the contrast
increases the contrast
Touch
to go back to the main menu.
Back
Other Settings
Language
Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Japanese, Simplified
Portuguese).
Menu Transparency
Allows you to adjust the OSD background from opaque to transparent.
Menu Timer
Menu Lock
OSD Hold Time: Sets the length of time the OSD will remain active after the last time you touched a button.
Use the
and
buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
Controls user access to adjustments. When selected, no user adjustments are allowed.
NOTE: When the OSD is locked, touching the menu button for 15 seconds will unlock and allow user access to all applicable
touching the menu button for 15 seconds will activate the Menu Lock function.
Button Sound
The monitor beeps everytime a new option is selected in the menu. This button enables or disables the sound.
Turns the Audio Power on or off during power save mode.
Power Save Audio
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be ad
can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.
If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LC
several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn-in
LCD Conditioning
Reset all OSD settings to the factory preset values.
Factory Reset
Back
Touch
to go back to the main menu.
Personalize There are three shortcut keys on the front panel. Select one control menu for each shortcut key to allow direct access.
OSD Warning Messages
When the monitor does not support a particular resolution mode you will see the following message :
or
or
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical f
monitor. Recommended mode is 2560 X 1440.
When monitor enters Power Save mode, the following message appears :
or
or
Activate the computer and wake up the monitor to gain access to the OSD
If you touch any button other than the power button one of the following messages will appear depending on the selected input:
VGA/DVI-D/HDMI/DisplayPort input
or
or
Video Input
or
If either VGA, DVI-D, HDMI or DisplayPort input is selected and all VGA, DVI-D, HDMI and DisplayPort cables are not connected, a floating dialog box as shown be
or
or
or
NOTE: When the cable is connected back to the input of the monitor, any active PBP window will disappear. Please enter PBP submenu to bring back the PB
NOTE: The PBP functions can bring up a picture from a second image source. Thus you can watch images from 1 PC source (D-Sub, DVI, or DisplayPort) and
(Composite, Component or HDMI).
Setting the Maximum Resolution
1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 2560 x 1440 (DVI and DisplayPort) or 2048 x 1152 (VGA) or 1080p (HDMI, Component).
4. Click OK.
NOTE: In DVI, please use the dual-link DVI cable shipped with your monitor for maximum preset resolution 2560x1440.
If you do not see 2560 x 1440 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures.
If you have a Dell desktop or portable computer:
¡
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
¡
¡
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system mountable on Dell flat panel displays. The Soundbar has a capacitive touch front control panel, a white LED
for power indication, and two audio headset jacks.
1. Attach mechanism
2. Headphone connectors
3. Power indicator
4. Power/Volume control
Using the Tilt, Swivel and Vertical Extension
Tilt/Swivel
With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.
NOTE: Stand is attached when the monitor is shipped from the factory.
Vertical Extension
Stand extends vertically up to 90+5mm.
Setting Up Your Monitor
Dell™ U2711 Flat Panel Monitor
Important instructions to set the display resolution to 2048x1152(VGA input
source)/2560x1440 (DVI/Displayport input sources) (Maximum Resolution)
For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 2048x1152/2560x1440 pixels by
performing the following steps:
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 2048x1152/2560x1440.
4. Click OK.
In Windows Vista® or Windows 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 2048x1152/2560x1440.
4. Click OK.
If you do not see 2048x1152/2560x1440 as an option, you may need to update your graphics driver. Please choose the scenario below that best
describes the computer system you are using, and follow the provided directions:
Dell™ U2711 Flat Panel Monitor
Information in this document is subject to change without notice.
© 2009–2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo, are trademarks of Dell Inc; Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model U2711b
April 2010
Rev. A01
Setting Up the Monitor
Dell™ U2711 Flat Panel Monitor User's Guide
Connecting Your Monitor
NOTE: USB uplink cable connection enables USB ports and card reader on the monitor to work.
To connect your monitor to the computer perform the following steps/instructions:
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Turn off your computer and disconnect the power cable.
Connect the USB uplink cable.
Connect either the white (digital DVI-D) display connector cable, the blue (analog VGA) display connector cable, or the black DisplayPort cable to the
corresponding video port on the back of your computer. Do not use all the cables on the same computer. Use all the cables only when they are
connected to different computers with appropriate video systems.
Connecting the White DVI Cable and the USB uplink cable
NOTE: Your monitor supports two DVI ports. You can choose the input source (DVI-D 1 or DVI-D 2) through the OSD menu's Input source select option.
Connecting the Blue VGA Cable and the USB uplink cable
Connecting the Black DisplayPort Cable and the USB uplink cable
NOTE: The graphics are used for the purpose of illustration only. Appearance of the the computer may vary.
After you have completed connecting the DVI/VGA/DisplayPort cable, follow the procedure below to complete setting up your monitor:
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Plug the power cables for your computer and monitor into a nearby outlet.
Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
NOTE: If you are using DisplayPort cable as the input, change the input source through the OSD menu's Input source select option to DisplayPort.
Use the cable management slot on the monitor stand to organize the cables.
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Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to
neatly organize all cables as shown above.
Attaching the Soundbar (Optional)
1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Soundbar to the left until it snaps into place.
3. Connect the Soundbar with the DC power connector.
4. Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTICE: Do not use with any device other than Dell Soundbar
NOTE: Soundbar Power Connector +12V DC output is for optional Soundbar only.
Solving Problems
Dell™ U2711 Flat Panel Monitor User's Guide
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen.
or
or
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is
functioning properly.
NOTE: Self test feature check is not available for Composite, and Component video modes.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. On the front panel, touch and hold the button 1 and button 4 keys on the front panel, simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Touch the button 4 key on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, and white colored screens.
The test is complete when the white screen appears. To exit, touch the button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
OSD Warning Messages
Common Problems
The following table contains general information about common monitor problems you might encounter.
Common Symptoms
What You Experience
No picture
Possible Solutions
No Video/Power LED off
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Ensure that the video cable connecting the monitor and the computer is properly conne
Verify that the power outlet is functioning properly using any other electrical equipment
Ensure that the power button is depressed fully.
No Video/Power LED on
No picture or no brightness
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Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Poor Focus
Picture is fuzzy, blurry, or
ghosting
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Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:10).
Shaky/Jittery Video
Wavy picture or fine
movement
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Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support
Stuck-on Pixels
LCD screen has bright
spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support
Brightness Problems
Geometric Distortion
Picture too dim or too
bright
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Screen not centered
correctly
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or more
lines
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
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Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test
Check for bent or broken pins in the video cable connector.
NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is scrambled or
appears torn
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in sel
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Safety Related Issues
Intermittent Problems
Visible signs of smoke or
sparks
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Do not perform any troubleshooting steps.
Contact Dell immediately.
Monitor malfunctions on &
off
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Ensure that the video cable connecting the monitor to the computer is connected prope
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs i
Missing Color
Wrong Color
Picture missing color
Picture color not good
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Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected prope
Check for bent or broken pins in the video cable connector.
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Change the Color Setting Mode in the Color Settings OSD to Graphics or Video dependi
application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Se
Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Image retention from a static
image left on the monitor for a
long period of time
Faint shadow from the
static image displayed
appears on the screen
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Use the Power Management feature to turn off the monitor at all times when not in use
Alternatively, use a dynamically changing screensaver.
No Sound
No sound from 5.1 channel
audio player through the
DP or HDMI
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Ensure the audio cable connecting the monitor and the player is properly connected an
5.1 channel Dolby or DTS format is unsupported and please set the audio output on you
pulse-code modulation (PCM) if available.
Video Problems
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video
No signal indicator is displayed
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Check Video Input Selection
¡
Composite: Yellow colored RCA jack
Component: Red, Blue, Green colored RCA jacks
¡
Low Quality DVD playback
Blinking Video
Picture not crisp and some color distortion
Video is blinking or discontinuous
Check DVD connection
¡
Composite gives good picture
Component: Red, Blue, Green colored RCA jacks
¡
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Check DVD connection
¡
Composite gives good picture
Component: Red, Blue, Green colored RCA jacks
¡
Check if DVD player is HDCP compliant.
¡
Some non-compliant players may exhibit blinking video and others w
raster screen.
No option for maximum resolution The maximum resolution obtained via DVI
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The source device must be capable for resolution 2560x1440
Ensure the DVI cable connecting the monitor and the computer is dual-link
Recommend to use the dual-link DVI cable shipped with your monitor for m
2560x1440
2560x1440 in DVI or DP
or DP is less than 2560x1440 (e.g.
1680x1050)
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not
fill entire viewing area
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Perform monitor reset on "Factory Reset"
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the screen
No picture, the LED light is blue. When
Turn the monitor off and unplug the power cord and then plug back and p
Move mouse or hit any key on the keyboard on the computer or activate v
The monitor will not go into
power saving mode.
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear.
access the OSD to set Audio to "off " state.
No Input Signal when you press No picture, the LED light is blue. When you
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Check the signal source Make sure the Computer is not in power saving by
mouse or pressing any key on the keyboard.
Check to make sure Video Source to Composite or Component is powered
video media.
Check whether the signal cable is plugged in and seated properly. Re-plu
if necessary.
the controls.
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear.
Re-boot the computer or video player.
The monitor will not fill the entire The picture can't fill the height or width of
screen. the screen.
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Due to the non-standard formats of DVDs, the monitor may not show the
pictures.
NOTE: When choosing DVI-D, DisplayPort, HDMI, Composite or Component video, Auto Adjust function is not available.
Universal Serial Bus (USB) Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
USB interface is not working
USB peripherals are not working
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Check that your monitor is powered ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.
High Speed USB 2.0 interface is
slow.
High Speed USB 2.0 peripherals working
slowly or not at all.
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Check that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.
Troubleshooting the Dell™ Soundbar
COMMON SYMPTOMS
No Sound
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Soundbar has power - power
indicator is on.
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Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e., audio CD, or MP3).
Turn the volume up.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound
Computer's sound card is used
as the audio source.
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the volume down.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound
Other audio source is used.
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio s
Decrease the volume of the audio source.
Turn the volume down.
Clean and reseat the audio line-in plug.
Unbalanced Sound Output
Sound from only one side of
Soundbar
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
source.
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Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e., portable CD player).
Low Volume
Volume is too low
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Clear any obstructions between the Soundbar and the user.
Turn the volume up to its maximum level.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e., portable CD player).
Troubleshooting the Card Reader
NOTICE: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.
Problem
Cause
Solution
Drive letter is not assigned.
(Windows® XP only)
Conflict with network drive letter.
A. Right-click My Computer on the desktop, and then click Manage. Under Com
Management, click Desk Management.
B. In the list of drives in the right panel, right-click Removable Device and the
Drive Letter and Paths.
C. Click Change, and in the drop-down box, specify a drive letter for the Remo
choosing one that is not assigned to the mapped network drives.
D. Click OK, and then click OK again
Drive letter is assigned, but the
media is not accessible
The media needs reformatting.
Right-click the drive in Explorer and choose Format from the resulting menu.
The media has been ejected
during writing or erasing.
Displays the error message, "Error copying Reinsert the media and write or erase again.
file or folder."
Format the media for writing or erasing the same folder or file name.
Displays the error message, "Cannot write
folder (folder name) or file (file name),"
during writing, or, "Cannot remove folder
(folder name) or file(file name),". While
erasing, you cannot write or erase in the
same folder or file name.
Despite the disappearance of the Although the pop-up window disappears
Format the media for writing or erasing the same folder or file name.
pop-up window, the media has
been ejected while the LED was
blinking.
during writing, if you eject your media
while the LED is still blinking, then you
cannot complete your action on the media.
Cannot format or write on the
media.
Write protect switch is enabled.
Verify that the write- protect switch of the media is unlocked.
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