Dell Computer Monitor U2713H User Manual 1

Dell™ U2413/U2713H Monitor  
Information in this document is subject to change without notice.  
© 2012 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in  
the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices,Inc.  
has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary  
interest in trademarks and trade names other than its own.  
Model U2413f / U2713Hb  
November 2012 Rev. A00  
 
About Your Monitor  
Dell™ U2413/U2713H Monitor User's Guide  
Package Contents  
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.  
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.  
NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.  
Monitor  
   
Stand  
Power cable (varies by countries)  
DisplayPort cable (Mini-DP to DP)  
U2413: DVI-D cable (Single Link)ꢀꢀ  
U2713H: DVI-D cable (Dual Link)ꢀꢀ  
USB 3.0 upstream cable (enables the USB ports on the monitor)  
Velcro cable tie  
Product and Safety Information Guide  
Quick Setup Guide  
Factory Calibration Report  
Drivers and Documentation media  
Product Features  
The Dell U2413/U2713H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:  
U2413: 60.96 cm (24.0-inch) viewable area display (measured diagonally). 1920 x 1200 resolution, plus full-screen support for lower resolutions.  
U2713H: 68.47 cm (27.0-inch) viewable area display (measured diagonally). 2560 x 1440 resolution, plus full-screen support for lower resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.  
Tilt, swivel, vertical extension and rotate adjustment capability.  
Removable stand and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Software and documentation media includes an Information File (INF), Image Color Matching File (ICM), Dell Display Manager software application, Color Calibration Software and  
product documentation.  
Security lock slot.  
Stand lock.  
Asset Management Capability.  
Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.  
TCO-Certified Displays.  
Dell Display Manager software included (comes in the CD shipped with the monitor).  
Arsenic-Free glass and Mercury-Free for the panel only.  
High Dynamic Contrast Ratio (2,000,000:1).  
BFR/PVC-reduced.  
Energy Gauge shows the energy level being consumed by the monitor in real time.  
 
EPEAT Gold Rating.  
Energy Saver feature for Energy Star compliance.  
Compatible with Adobe and sRGB color standards.  
Factory calibrated sRGB and Adobe RGB input source for brand new Dell U2413/U2713H monitor. Dedicated Custom Color Mode (6-axis Color-control) for Saturation , Hue, Gain  
(RGB) and offset (RGB).  
12-bit internal processing which tested HDMI with deep color (12-bit).  
12-bit internal processing with 14-bit LUT.  
USB 3.0 Card Reader (SD/Mini SD, MS/HSMD/MSPRO, MMC).  
Supports DVI-D, DisplayPort, Mini DisplayPort, HDMI, DP1.1a, DP 1.2 MST (also known as DP Daisy Chain) and HBR2 (Default out of factory setting is DP1.1a. To enable MST and  
HBR2, refer to instruction on section "Connecting the Monitor for DP MST Function" ).  
Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.  
Identifying Parts and Controls  
Front View  
Front panel controls  
Label  
Description  
Function buttons (For more information, see Operating the  
1
2
Power On/Off button (with LED indicator)  
   
Back View  
Back View with monitor stand  
Label  
Description  
Use  
VESA mounting holes (100 mm x 100 mm -  
behind attached VESA Plate)  
1
Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm).  
2
3
4
5
6
7
8
Regulatory label  
List the regulatory approvals.  
Stand release button  
Connector label  
Release stand from monitor.  
Indicate the connector locations.  
Security lock slot  
Secure monitor with security cable lock.  
Attach the optional Dell Soundbar.  
Dell Soundbar mounting brackets  
Barcode serial number label  
Cable management slot  
Refer to this label if you need to contact Dell for technical support.  
For cable management. Route cables through the slot.  
Side View  
Label  
Description  
Use  
See Card Reader Specifications for more information.  
Connect your USB devices.  
1
2
Card Reader  
USB Down Stream Port  
Connect your USB devices.  
This USB port supports BC 1.2 compliance charging devices, at 1.5A max for fast  
charging.  
3
USB Down Stream Port  
Bottom View  
Bottom view without monitor stand  
Label  
1
Description  
Use  
AC power cord  
connector  
Connect the power cable.  
DC power  
connector for  
Dell Soundbar  
2
Connect the power cord for the soundbar (optional).  
3
4
Audio Out  
Connect the soundbar mini stereo plug (Support two channel output ).  
Connect your computer with DP cable.  
DisplayPort in  
connector  
Mini  
DisplayPort in  
connector  
5
Connect your computer with Mini DP to DP cable  
Connect your computer with DVI cable. For U2713H, use only DVI dual-link cable provided in box (or  
other certified dual-link cable) for this connection only.  
6
7
DVI connector  
HDMI  
connector  
Connect your computer with HDMI cable.  
DisplayPort out DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can only be  
8
(MST)  
connected as the last monitor in the MST chain. To enable MST, refer to instruction on section  
connector  
USB upstream  
port  
Connect the USB cable that came with your monitor to the computer. Once this cable is connected, you  
can use the USB connectors on the monitor.  
9
USB  
downstream  
port  
Connect your USB device. You can only use this connector after you have connected the USB cable to  
the computer and USB upstream connector on the monitor.  
10  
11  
Stand lock  
feature  
To lock the stand to the monitor using a M3 x 6 mm screw (the screw is not provided).  
NOTE: Headphone usage is not supported for the audio line out connector.  
 
Monitor Specificationsꢀꢀ  
Flat Panel Specificationsꢀꢀ  
Model  
U2413  
U2713H  
Screen type  
Panel type  
Active matrix - TFT LCD  
AH In-plane switching  
Active matrix - TFT LCD  
AH In-plane switching  
Screen dimensions  
Preset display area:  
Horizontal  
609.6 mm (24-inches diagonal viewable image size) 684.7 mm (27-inches diagonal viewable image size)  
518.4 mm (20.4 inches)  
324.0 mm (12.8 inches)  
0.27 mm  
596.7 mm (23.49 inches)  
335.7 mm (13.21 inches)  
0.231 mm  
Vertical  
Pixel pitch  
178° (vertical) typical  
178° (vertical) typical  
Viewing angle  
178° (horizontal) typical  
350 cd/m² (typical), 50 cd/m² (minimum)  
1000 to 1 (typical)  
178° (horizontal) typical  
350 cd/m² (typical), 50 cd/m² (minimum)  
1000 to 1 (typical)  
Luminance output  
Contrast ratio  
2M to 1 (typical Dynamic Contrast On)  
Antiglare with hard-coating 3H  
2M to 1 (typical Dynamic Contrast On)  
Antiglare with hard-coating 3H  
Faceplate coating  
Backlight  
LED edgelight system  
LED edgelight system  
Response time  
Color depth  
6 ms gray-to-gray (typical)  
1.07 billion colors  
6 ms gray-to-gray (typical)  
1.07 billion colors  
Color gamut  
103%* (CIE 1931), 120% (CIE 1976)  
103%* (CIE 1931), 120% (CIE 1976)  
Backlight Life (to half  
initial brightness)  
30K hours (typical)  
30K hours (typical)  
*[U2413/U2713H] sRGB coverage is 100% (based on CIE 1931 and CIE 1976), AdobeRGB coverage is 99%( based on CIE 1931 and CIE 1976) .  
Resolution Specifications  
Model  
U2413  
U2713H  
Horizontal scan range  
Vertical scan range  
Maximum preset resolution  
30 kHz to 81 kHz (automatic)  
56 Hz to 76 Hz (automatic)  
1920 x 1200 at 60 Hz  
29 kHz to 113 kHz (automatic)  
49 Hz to 86 Hz (automatic)  
2560 x 1440 at 60 Hz  
 
Supported Video Modes  
Model  
U2413/U2713H  
Video display capabilities (DVI & DP & HDMI playback)  
480p, 480i, 576p, 576i, 720p, 1080p, 1080i  
Preset Display Modes  
U2413  
Horizontal Frequency  
Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)  
Display Mode  
(kHz)  
VESA, 640 x 480ꢀꢀ  
VESA, 640 x 480ꢀꢀ  
VESA, 720 x 400ꢀꢀ  
VESA, 800 x 600ꢀꢀ  
VESA, 800 x 600ꢀꢀ  
VESA, 1024 x 768ꢀꢀ  
VESA, 1024 x 768ꢀꢀ  
VESA, 1152 x 864ꢀꢀ  
VESA, 1280 x 1024ꢀꢀ  
VESA, 1280 x 1024ꢀꢀ  
VESA, 1600 x 1200ꢀꢀ  
VESA, 1920 x 1200ꢀꢀ  
31.5  
37.5  
31.5  
37.9  
46.9  
48.4  
60.0  
67.5  
80.0  
64.0  
75.0  
74.0  
60.0  
75.0  
70.0  
60.3  
75.0  
60.0  
75.0  
75.0  
75.0  
60.0  
60.0  
60.0  
25.2  
31.5  
-/-  
-/-  
28.3  
-/+  
+/+  
+/+  
-/-  
40.0  
49.5  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
+/-  
108.0  
135.0  
108.0  
162.0  
154.0  
U2713H  
Horizontal Frequency  
(kHz)  
Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)  
Display Mode  
VESA, 640 x 480ꢀꢀ  
VESA, 640 x 480ꢀꢀ  
VESA, 720 x 400ꢀꢀ  
VESA, 800 x 600ꢀꢀ  
VESA, 1024 x 768ꢀꢀ  
VESA, 1024 x 768ꢀꢀ  
VESA, 1152 x 864ꢀꢀ  
VESA, 1280 x 800ꢀꢀ  
VESA, 1280 x 1024ꢀꢀ  
31.5  
37.5  
31.5  
46.9  
48.4  
60.0  
67.5  
49.7  
64.0  
60.0  
75.0  
70.0  
75.0  
60.0  
75.0  
75.0  
60.0  
60.0  
25.2  
31.5  
28.3  
49.5  
65.0  
78.8  
108.0  
83.5  
108.0  
-/-  
-/-  
-/+  
+/+  
-/-  
+/+  
+/+  
-/+  
+/+  
VESA, 1280 x 1024  
VESA, 1600 x 1200  
VESA, 1680 x 1050  
VESA, 1920 x 1080  
VESA, 1920 x 1200  
VESA, 2560 x 1440  
80.0  
75.0  
65.3  
67.5  
74.6  
88.8  
75.0  
60.0  
60.0  
60.0  
60.0  
60.0  
135.0  
162.0  
146.3  
148.5  
193.3  
241.5  
+/+  
+/+  
-/+  
+/+  
-/+  
+/-  
Electrical Specifications  
Model  
U2413  
U2713H  
Digital DVI-D TMDS, 600 mV for each differential line, positive polarity at 50 ohm input impedance  
DisplayPort*, 600mV for each differential line, 100 ohm input impedance per differential pair  
HDMI, 600mV for each differential line, 100 ohm input impedance per differential pair  
Video input signals  
AC input  
voltage/frequency/current  
100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A (typical)  
120 V: 42 A (Max.) at 0 °C  
220 V: 80 A (Max.) at 0 °C  
Inrush current  
* Support DP1.2 (CORE) specification, include HBR2, MST and DP audio.  
Physical Characteristics  
Model  
U2413  
DVI-D, white connector  
U2713H  
DP, black connector (include DP in and DP out)  
Mini DP  
HDMI  
Connector type  
USB 3.0  
DVI-D  
Mini DP to DP  
HDMI  
Signal cable type  
USB 3.0  
Dimensions (with stand)  
Height (extended)  
Height (compressed)  
Width  
530.9 mm (20.90 inches)  
538.4 mm (21.20 inches)  
423.4 mm (16.67 inches)  
639.3 mm (25.17 inches)  
200.5 mm (7.89 inches)  
415.9 mm (16.37 inches)  
556.0 mm (21.89 inches)  
200.5 mm (7.89 inches)  
Depth  
Dimensions (without stand)  
Height  
361.6 mm (14.24 inches)  
556.0 mm (21.89 inches)  
67.1 mm (2.64 inches)  
378.2 mm (14.89 inches)  
639.3 mm (25.17 inches)  
74.1 mm (2.92 inches)  
Width  
Depth  
Stand dimensions  
Height (extended)  
Height (compressed)  
Width  
418.4 mm (16.47 inches)  
372.3 mm (14.66 inches)  
314.8 mm (12.39 inches)  
200.5 mm (7.89 inches)  
418.4 mm (16.47 inches)  
372.3 mm (14.66 inches)  
314.8 mm (12.39 inches)  
200.5 mm (7.89 inches)  
Depth  
Weight  
Weight with packaging  
20.57 lb (9.35 kg)  
16.10 lb (7.32 kg)  
24.09 lb (10.95 kg)  
19.25 lb (8.75 kg)  
Weight with stand assembly and  
cables  
Weight without stand assembly  
(For wall mount or VESA mount  
considerations - no cables)  
11.02 lb (5.01 kg)  
13.86 lb (6.30 kg)  
4.22 lb (1.92 kg)  
Weight of stand assembly  
Front frame gloss  
3.92 lb (1.78 kg)  
Black Frame - 5.0 gloss unit (max.)  
Environmental Characteristics  
Model  
U2413  
U2713H  
Temperature  
Operating  
0 °C to 40 °C (0 °F to 104 °F)  
Storage: -20 °C to 60 °C (-4 °F to 140 °F)  
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)  
Non-operating  
Humidity  
Operating  
10% to 80% (non-condensing)  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Non-operating  
Altitude  
Operating  
5,000 m (16,500 ft) max  
12,192 m (40,000 ft) max  
Non-operating  
409.56 BTU/hour (maximum)  
204.78 BTU/hour (typical)  
443.58 BTU/hour (maximum)  
204.73 BTU/hour (typical)  
Thermal dissipation  
Power Management Modes  
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to  
as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows  
the power consumption and signaling of this automatic power saving feature:  
VESA Modes Horizontal  
Sync  
Vertical  
Sync  
Active  
Video  
Power Indicator  
Power Consumption  
U2413 U2713H  
120 W (maximum) ** 130 W (maximum) **  
Normal  
Active  
Active  
White  
operation  
Active-off  
mode  
60 W (typical)  
Less than 0.5 W  
Less than 0.5 W  
60 W (typical)  
White (fade in and  
fade out)ꢀꢀ  
Off  
Inactive  
-
Inactive  
-
Blanked  
-
Less than 0.5 W  
Less than 0.5 Wꢀꢀ  
Switch off  
The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed:  
Activate the computer and the monitor to gain access to the OSD.  
®
NOTE: This monitor is ENERGY STAR -compliant.  
*
Zero power consumption in OFF mode can only be achieved by disconnecting the power cord from the monitor.  
** Maximum power consumption with max luminance, Dell Soundbar, and USB active.  
 
Pin Assignments  
U2413 DVI Connector  
U2713H DVI (Dual link) Connector  
Pin  
Number  
24-pin Side of the Connected Signal Cable  
Pin  
Number  
24-pin Side of the Connected Signal Cable  
1
2
3
4
5
TMDS RX2-  
1
2
3
4
5
TMDS RX2-  
TMDS RX2+  
TMDS Ground  
TMDS RX4-  
TMDS RX4+  
TMDS RX2+  
TMDS Ground  
No Connection  
No Connection  
6
DDC Clock  
6
DDC Clock  
7
DDC Data  
7
DDC Data  
8
No Connection  
TMDS RX1-  
8
No Connection  
TMDS RX1-  
TMDS RX1+  
TMDS Ground  
TMDS RX3-  
TMDS RX3+  
+5 V power  
Self test  
9
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
TMDS RX1+  
TMDS Ground  
No Connection  
No Connection  
+5 V power  
Self test  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
Hot Plug Detect  
TMDS RX0-  
Hot Plug Detect  
TMDS RX0-  
TMDS RX0+  
TMDS Ground  
TMDS RX5-  
TMDS RX5+  
TMDS Ground  
TMDS Clock+  
TMDS RX0+  
TMDS Ground  
No Connection  
No Connection  
TMDS Ground  
TMDS Clock+  
24  
TMDS Clock-  
24  
TMDS Clock-  
DisplayPort Connector (DP in and DP out)  
Pin  
20-pin Side of the Connected Signal Cable  
Number  
1
ML0(p)  
GND  
2
3
ML0(n)  
ML1(p)  
GND  
4
5
6
ML1(n)  
ML2(p)  
GND  
7
8
9
ML2(n)  
ML3(p)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML3(n)  
GND  
GND  
AUX(p)  
GND  
AUX(n)  
HPD  
DP_PWR_Return  
+3.3 V DP_PWR  
Mini DisplayPort Connector  
Pin  
20-pin Side of the Connected Signal Cable  
Number  
1
GND  
2
Hot Plug Detect  
ML3(n)  
GND  
3
4
5
ML3(n)  
GND  
6
7
GND  
8
GND  
9
ML2(n)  
ML0(p)  
ML2(p)  
ML0(p)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
GND  
ML1(n)  
AUX(p)  
ML1(p)  
AUX(n)  
GND  
+3.3 V DP_PWR  
HDMI Connector  
Pin  
19-pin Side of the Connected Signal Cable  
Number  
1
2
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
TMDS DATA 1+  
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
TMDS DATA 0+  
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
TMDS CLOCK  
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
No Connection  
No Connection  
DDC CLOCK (SDA)  
DDC DATA (SDA)  
GROUND  
+5 V POWER  
HOT PLUG DETECT  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID)  
using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different  
settings if desired. For more information about changing the monitor settings, see Operating the Monitor.  
 
Universal Serial Bus (USB) Interface  
This section gives you information about the USB ports that are available on the monitor.  
NOTE: This monitor is Super-Speed USB 3.0 compatible.  
Transfer Speed  
Data  
Rate  
Power Consumption*  
Super-Speed  
High speed  
Full speed  
5G bps  
4.5W (Max, each port)  
4.5W (Max, each port)  
4.5W (Max, each port)  
480M bps  
12M bps  
NOTE *: Up to 1.5A on USB downstream port (port with  
lightning icon) with BC1.2 compliance devices.  
USB Upstream Connector  
Pin Number 9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSTX-  
SSTX+  
GND  
SSRX-  
SSRX+  
 
USB Downstream Connector  
Pin Number  
9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSTX-  
SSTX+  
GND  
SSRX-  
SSRX+  
USB Ports  
1 upstream - backꢀꢀ  
4 downstream -2 on back; 2 on left sideꢀꢀ  
Power Charging Port- the lower one of two USB ports on left side (port with  
compatible.  
lightning icon) ; supports fast current charging capability if the device is BC1.2  
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.  
NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may  
take a few seconds to resume normal functionality.  
Card Reader Specifications  
Overview  
The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.ꢀꢀ  
The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® Vista and Windows® 7. ꢀ  
Once installed and recognized, memory card(slot) appears drive letter.ꢀꢀ  
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.ꢀꢀ  
 
Features  
The Flash Memory Card Reader has the following features:  
Supports Microsoft® Windows® Vista and Windows® 7 operating systems  
Mass Storage Class device (No drivers are required under Microsoft® Windows® Vista and Windows® 7)  
Supports various memory card media  
The following table lists the memory cards supported:  
Slot Number  
Flash memory cards type  
MS Pro HG,  
High Speed Memory Stick (HSMS),  
Memory Stick PRO (MSPRO), Memory Stick Duo(w Adapter),  
MS Duo Secure Digital (Mini-SD), Secure Digital Card, Mini Secure Digital (w Adaptor),  
TransFlash (SD, including SDHC),  
1
MultiMediaCard (MMC),  
Maximum Card Capacity Supported by the U2413/U2713H card reader  
Card type  
Support Specification  
Support Maximum  
Capacity by Spec  
U2413/U2713H  
MS Pro HG  
MS Duo  
SD  
Memory Stick Pro-HG Support USB 3.0 speed  
Memory Stick Duo Specification  
32 GB  
32 GB  
32 GB  
32 GB  
Supported  
Supported  
Supported  
Supported  
SD Memory Card support USB 3.0 speed  
Multi Media Card System Specification  
MMC  
General  
Connection type  
Supported OS  
USB 2.0/3.0 High Speed Device (USB High Speed Device compatible)  
Microsoft® Windows® Vista and Windows® 7  
LCD Monitor Quality and Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the  
display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors.  
 
Maintenance Guidelines  
Cleaning Your Monitor  
CAUTION: Read and follow the safety instructions before cleaning the monitor.  
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:  
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating.ꢀꢀ  
Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.ꢀꢀ  
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.ꢀꢀ  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.ꢀꢀ  
Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor.ꢀꢀ  
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.ꢀꢀ  
 
Setting Up the Monitor  
Dell™ U2413/U2713H Monitor User's Guide  
Attaching the Stand  
NOTE: The stand is detached when the monitor is shipped from the factory.ꢀꢀ  
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions.ꢀꢀ  
To attach the monitor stand:  
1. Remove the cover and place the monitor on it.  
2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.  
3. Press the stand till it snaps into place.  
   
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.  
To connect your monitor to the computer:  
1. Turn Off your computer and disconnect the power cable.  
2. Connect the white (digital DVI-D) or the black (DisplayPort/Mini DP/HDMI) display connector cable to the corresponding video port on the back of your computer.  
Do not use the four cables on the same computer. Use all cables only when they are connected to four different computers with appropriate video systems.  
Connecting the white DVI cable  
Connecting the black DisplayPort (Mini DP to DP) cable  
 
Connecting the black DisplayPort (DP to DP) cable  
Connecting the black HDMI cable  
Connecting the Monitor for DP Multi-Stream Transport (MST) function  
NOTE: U2413/U2713H support the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option.  
The default out of factory setting in the U2413/U2713H is DP1.1a.ꢀꢀ  
To enable MST connection please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.2 by performing the below steps:ꢀꢀ  
A) Monitor is able to show contentꢀꢀ  
1. Use OSD button to navigate to Display Settings  
 
2. Go to DisplayPort 1.2 selection  
3. Select Enable or Disable accordingly  
4. Follow the screen message to confirm selection of DP1.2 or DP1.1a  
B) Monitor fails to show any content (blank screen)  
1. Press OSD button to invoke the Input Source OSD menu  
2. Use the  
or  
button to highlight "DisplayPort" or "Mini DisplayPort"  
3. Press and hold the  
key for approximately 8 sec.  
4. The DisplayPort configuration message will appear:  
5. Use the  
button to enable DP1.2 or  
button to exit without making any changes  
Repeat the above steps to change the setting back to DP 1.1a if necessary.  
CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.  
Connecting the USB 3.0 cable  
After you have completed connecting the DVI/Mini DP/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your  
monitor setup:  
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See bottom view for details.)  
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.  
3. Plug the power cables for your computer and monitor into a nearby outlet.  
4. Turn On the monitor and the computer.ꢀꢀ  
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.ꢀꢀ  
5. Use the cable slot on the monitor stand to organize the cables.  
Organizing Your Cablesꢀꢀ  
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above.  
 
Attaching Dell Soundbar AX510/AY511 (Optional)ꢀꢀ  
CAUTION: Do not use with any device other than the Dell Soundbar.  
NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only.  
To attach the Soundbar:  
1. At the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.  
2. Slide the Soundbar to the left until it snaps into place.  
3. Connect the Soundbar with the DC power connector.  
4. Insert the mini stereo plug from the back of the Soundbar into the computer's audio output port.  
For HDMI/DP, you can insert the mini stereo plug into the monitor’s audio output port. If there is no sound, check your PC if the Audio output is configured to  
HMDI/DP output.  
 
Removing the Monitor Stand  
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface.ꢀꢀ  
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.ꢀꢀ  
To remove the stand:  
1. Place the monitor on a flat surface.  
2. Press and hold the stand release button.  
3. Lift the stand up and away from the monitor.  
 
Wall Mounting (Optional)ꢀꢀ  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1. Place the monitor panel on a soft cloth or cushion on a stable, flat table.  
2. Remove the stand.  
3. Use a Philips crosshead screwdriver to remove the four screws securing the plastic cover.  
4. Attach the mounting bracket from the wall mounting kit to the monitor.  
5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.  
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 6.30 kg.  
 
Using the Front Panel Controls  
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values  
of the features as they change.  
The following table describes the front panel buttons:  
Shortcut  
Key  
Front Panel Icon  
Description  
1
Use the Preset Modes key to choose from a list of preset color modes.  
Shortcut key/Preset  
Modes  
2
Use the Brightness / Contrast key to directly access the Brightness/ Contrast control menu.  
Shortcut key/  
Brightness/Contrast  
Use Input Source key to select between different video signals that may be connected to your monitor.  
DVI-D input  
DisplayPort input  
Mini DisplayPort input  
HDMI input  
Shortcut key/Input Source  
3
Displays the source selection bar. Press  
the input source you want.  
and  
keys to move between the setting options and press  
to select  
 
4
5
Use the Menu key to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System.  
Menu  
Exit  
Use the Exit key to go back to the main menu or exit the OSD main menu.  
Use the Power key to turn the monitor On and Off.  
6
The white LED indicates the monitor is On and fully functional. A glowing LED indicates the U2413/U2713H is in DPMS  
power save mode.  
Power  
(with power light indicator)  
Front Panel Button  
Use the buttons on the front of the monitor to adjust the image settings.  
Shortcut Key  
Front Panel Icon  
Description  
1
Use the Up key to adjust (increase ranges) items in the OSD menu.  
Up  
2
Use the Down key to adjust (decrease ranges) items in the OSD menu.  
Down  
3
4
Use the OK key to confirm your selection.  
OK  
Use the Back key to go back to the previous menu.  
Back  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you  
change the settings and then wait for the OSD menu to disappear.  
1. Press the  
key to launch the OSD menu and display the main menu.  
NOTE: For U2413, the maximum resolution is 1920 x 1200 @ 60Hz. For U2713H, the maximum resolution is 2560 x 1440 @ 60Hz.  
   
2.Press the  
and  
keys to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of  
all the options available for the monitor.  
3.Press the  
key once to activate the highlighted option.  
4.Press  
5. Press  
6.Press  
and  
keys to select the desired parameter.  
key to enter the slide bar and then use the  
key to return to the main menu.  
and  
keys, according to the indicators on the menu, to make your changes.  
Icon  
Menu and  
Submenus  
Description  
Brightness/  
Contrast  
Use this menu to activate Brightness/Contrast adjustment.  
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight.  
Use the key to increase the brightness and the  
key to decrease the brightness (min 0 / max 100).  
NOTE: Manual adjustment of Brightness is disabled when Energy Smart or Dynamic Contrast is switched On.  
Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.  
Use the  
key to increase the contrast and the  
key to decrease the contrast (min 0 / max 100).  
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.  
Input Source  
Use the Input Source menu to select between the different video signals that may be connected to your monitor.  
Scan Sources  
DVI-D  
Press  
Select the DVI-D input when you are using the Digital (DVI) connector. Press  
Select the DisplayPort input when you are using the DisplayPort (DP) connector. Press  
to select Scan Sources, the monitor auto detects either the DVI-D input or DislpayPort input or Mini DislpayPort input or HDMI input.  
to select the DVI input source.  
to select the DisplayPort input source.  
DisplayPort  
Mini DisplayPort  
HDMI  
Select the Mini DisplayPort input when you are using the Mini DisplayPort (Mini DP) connector. Press  
to select the Mini DisplayPort input source.  
Select HDMI input when you are using HDMI connector. Press  
to select the HDMI input source.  
Color Settings  
Use Color Settings to adjust the color setting mode.  
 
Input Color  
Format  
Allows you to set the video input mode to:  
RGB: Select this option if your monitor is connected to a computer or DVD player using the DVI cable.  
YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr to DVI cable; or if the DVD color output setting is not RGB.  
Gamma  
Allows you to set the Gamma to PC or MAC.  
Preset Modes  
When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., Color Space or Custom Color from the  
list.  
Standard: Loads the monitor's default color settings. This is the default preset mode.ꢀꢀ  
Multimedia: Loads color settings ideal for multimedia applications.ꢀꢀ  
Movie: Loads color settings ideal for movies.ꢀꢀ  
Game: Loads color settings ideal for most gaming applications.ꢀꢀ  
Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting colorꢀꢀ  
images.ꢀꢀ  
Color Temp.: Allows users to select the color temperature: 5000K, 5700K, 6500K, 7500K, 9300K and 10000K.ꢀꢀ  
Color Space: Allows users to select the color Space: Adobe RGB, sRGB, CAL1, CAL2.ꢀꢀ  
Adobe RGB: This mode is compatible with Adobe RGB (99 % coverage).ꢀꢀ  
sRGB: Emulates 72 % NTSC color.ꢀꢀ  
CAL1 / CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software.ꢀꢀ  
Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics,ꢀꢀ  
Software and Accessories website.ꢀꢀ  
NOTE: Accuracy of sRGB, AdobeRGB, CAL1 and CAL2 are optimized for RGB input color format.ꢀꢀ  
For optimal color accuracy of sRGB and AdobeRGB, turn Uniformity Compensation to Off.  
Custom Color: Allows you to manually adjust the color settings. Press the  
and  
keys to adjust the three colors (R, G, B) values and create  
your own preset color mode.  
Use the  
or  
keys to select the Gain, Offset, Hue, Saturation.  
Gain: Select it to adjust input RGB signal gain level (default value are 100).ꢀꢀ  
Offset: Select it to adjust RGB black-level offset value (default value are 50) to control your monitor base color.ꢀꢀ  
Hue: Select it to adjust RGBCMY hue value individually (default value are 50).ꢀꢀ  
Saturation: Select it to adjust RGBCMY saturation value individually (default value are 50).ꢀꢀ  
Hue  
This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use  
from '0' to '100'.  
or  
to adjust the hue  
Press  
Press  
to increase the green shade of the video image.  
to increase the purple shade of the video image.  
NOTE: Hue adjustment is available only when you select Movie or Game preset mode.  
Saturation  
This feature can adjust the color saturation of the video image. Use  
or  
to adjust the saturation from '0' to '100'.  
Press  
Press  
to increase the monochrome appearance of the video image.  
to increase the colorful appearance of the video image.ꢀꢀ  
NOTE: Saturation adjustment is available only when you select Movie or Game preset mode.ꢀꢀ  
Reset Color Setti  
ngs  
Reset your monitor color settings to the Factory Settings.ꢀꢀ  
Display Settingsꢀꢀ Use the Display Settings to adjust image.  
Aspect Ratioꢀꢀ  
Adjust the image ratio to Wide 16:10, 16:9, Auto Resize, 4:3 or 1:1.  
NOTE: Wide 16:10 is not available in U2713H.  
Sharpness  
This feature can make the image look sharper or softer. Use  
or  
to adjust the sharpness from '0' to '100'.  
Noise Reduction  
Improve the motion picture quality by reducing noise on image edge.  
Dynamic Contrast Dynamic Contrast adjusts the contrast ratio to 2M to 1.  
Press the key to select the Dynamic Contrast "On" or "Off" .ꢀꢀ  
NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.ꢀꢀ  
Uniformity Compe Select screen brightness and color uniformity compensation settings. Calibrated is factory calibrated setting by default. User is reserved for Dell approved  
nsationꢀꢀ  
user calibration software settings. Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness  
and color over the entire screen. For optimal screen performance, Brightness and Contrast for some preset modes (Standard, Color Temp.) will be disabled  
when Uniformity Compensation is turned On. When Uniformity Compensation is turned On, Energy Smart cannot be activated.  
NOTE: Screen Uniformity performance is optimized at default out of factory luminance setting.  
Smart Video Enha  
nce  
Press the  
key to select the Smart Video Enhance "Movie" or "Advance" or "Off" .  
Smart Video Enhance automatically detects video (motion) in any window on the screen, and applies enhancements to the video. Only the video window is  
enhanced. Two different enhancement settings are available:  
Movie - suitable for movie or multimedia video clips.  
Advance - User adjustable setting.  
NOTE: Smart Video Enhance (SVE) enhances one of the video windows (typically the largest), if multiple video windows are active on the screen.  
DisplayPort 1.2  
DisplayPort 1.2  
Press the  
key to enable or disable DisplayPort 1.2  
To use the DP MST (Daisy Chain) or HBR2 feature, enable DP1.2.  
NOTE: Ensure your Graphics Card can support these features before selecting DP1.2. Wrong setting may result in blank screen.  
Display Infoꢀꢀ  
Displays the monitor's current settings.  
Reset Displayꢀꢀ  
Select this option to restore default display settings.  
Settingsꢀꢀ  
PIP Settingsꢀꢀ  
This function brings up a window displaying image from another input source.  
U2413  
U2713H  
Sub-Window  
Sub-Window  
Main  
Main  
Window  
Window  
DVI-D  
X
DP  
Mini DP  
HDMI  
DVI-D  
X
DP  
Mini DP  
HDMI  
X
DVI-D  
DP  
DVI-D  
DP  
X
X
X
X
X
X
X
X
Mini DP  
Mini DP  
HDMI  
X
HDMI  
X
X
NOTE: The images under PBP will be displayed at the center of the screen, not full screen.  
PIP/PBP submenu when PIP/PBP Off  
PIP/PBP submenu when PIP/PBP On  
PIP Mode  
Size  
There are three modes: Picture in Picture (PIP) and Picture by Picture (PBP) and Off.  
Use  
and  
to browse and  
to select "Off", "PIP" or "PBP".  
Select PIP window size.  
Use  
Select PIP window position.ꢀꢀ  
Useꢀꢀ and to browse and  
and  
to browse and  
to select "Small" or "Large".ꢀꢀ  
Position  
Contrast  
to select "Top-Left", "Top-Right", "Bottom-Right" or "Bottom-Left".ꢀꢀ  
Adjust the contrast level of the picture in PIP/PBP Mode.ꢀꢀ  
reduces the contrastꢀꢀ  
increases the contrastꢀꢀ  
Other Settings  
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.ꢀꢀ  
Language  
Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or  
Japanese).  
Menu  
Transparency  
Select this option to change the menu transparency by pressing the  
and  
keys (Minimum: 0 ~ Maximum: 100).  
Menu Timer  
Menu Lock  
OSD Hold Time: sets the length of time the OSD will remain active after the last time you pressed a button.  
Use  
or  
to adjust the slider in 1 second increments, from 5 to 60 seconds.  
Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.  
NOTE:  
Lock function – Either soft lock (through the OSD menu) or hard lock (press and hold the button above the power button for 10 seconds)  
Unlock function– Only hard unlock (press and hold the button above the power button for 10 seconds)  
Menu Button  
Sound  
The monitor beeps everytime a new option is selected in the menu. This button enables or disables the sound.  
Auto Rotate  
This display is equipped with a orientation sensor. Rotating the display from Landscape to Pivot (or back) will automatically trigger the OSD to be rotated  
accordingly.  
If Dell Display Manager (DDM) is installed and with suitable PC graphics card, the screen content will also be rotated accordingly.  
Select Auto Rotate to Off to disable this feature.  
NOTE: Auto Rotate is not available when PIP/PBP is On.  
Energy Smart  
Menu Location  
To turn On or Off dynamic dimming.  
The dynamic dimming feature automatically reduces the screen's brightness level when the displayed image contains a high proportion of bright areas.  
Select OSD Menu window position.  
Power Save  
Audio  
To turn On or Off Audio Power during Power Save mode.  
DDC/CI  
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software  
on your computer. You can disable this feature by selecting "Disable".  
Enable this feature for best user experience and optimum performance of your monitor.  
 
LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this  
feature by selecting "Enable".  
Factory Reset  
Personalize  
Reset all OSD settings to the factory preset values.ꢀꢀ  
User can select from "Preset Modes", "Brightness/Contrast", "Input Source", "Aspect Ratio", and "PIP Mode" set as shortcut key.ꢀꢀ  
OSD Warning Messages  
When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled.  
When the monitor does not support a particular resolution mode, you will see the following message:  
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency  
ranges addressable by this monitor. Recommended mode is 1920 x 1200 (for the U2413)/2560 x 1440 (for the U2713H).  
You will see the following message before the DDC/CI function is disabled:  
When the monitor enters the Power Save mode, the following message appears:  
Activate the computer and wake up the monitor to gain access to the OSD.ꢀꢀ  
If you press any button other than the power button, one of the following messages will appear depending on the selected input:ꢀꢀ  
DVI-D/DP/Mini DP/HDMI input  
When Uniformity Compensation is set to “Calibrated” or “User”, the manual brightness / contrast adjustment is disabled.  
If either DVI-D or DP or Mini DP or HDMI input is selected and both DVI-D or HDMI or DP cables are not connected, a floating dialog box as shown below appears.  
or  
or  
or  
See Solving Problems for more information.  
Setting the Maximum Resolution  
To set the maximum resolution for the monitor:  
®
®
®
In Windows Vista , Windows 7 , Windows 8:  
1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Screen resolution.  
3. Click the Dropdown list of the Screen resolution and select 1920 x 1200 (U2413) or 2560 x 1440 (U2713H).  
4. Click OK.  
If you do not see the recommended resolution as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:  
If you have a Dell desktop or portable computer:  
Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
 
Using Dell Soundbar  
The soundbar has an On/Off power and rotary volume control to adjust the overall sound system, a LED for power indication and two audio headset jacks.  
1
2
3
4
Attach mechanism  
Power/Volume control  
Headphone jacks  
Power indicator  
 
Using the Tilt, Swivel, and Vertical Extension  
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.  
Tilt, Swivel  
With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
   
Vertical Extension  
NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically.  
 
Rotating the Monitor  
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor.  
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To  
download the graphics driver, go to http://support.dell.com and see the Download section for Video Drivers for latest driver updates.  
NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).  
 
Adjusting the Rotation Display Settings of Your System  
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.  
NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents'  
on your display.ꢀꢀ  
To adjust the Rotation Display Settings:ꢀꢀ  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.  
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.ꢀꢀ  
®
If you have an Intel graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.ꢀꢀ  
NOTE: If you do not see the rotation option or it is not working correctly, go to http://support.dell.com and download the latest driver for your graphics card.  
 
Troubleshooting  
Dell™ U2413/U2713H Monitor User's Guide  
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.  
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains  
dark, run the monitor self-test by performing the following steps:  
1. Turn Off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper self-test operation, remove all video cables from the back of computer.  
3. Turn On the monitor.  
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED  
remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.  
or  
   
or  
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.  
5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.  
3. Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.  
4. Carefully inspect the screen for abnormalities.  
5. Press Button 4 on the front panel again. The color of the screen changes to red.  
6. Inspect the display for any abnormalities.  
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens.  
The test is complete when the white screen appears. To exit, press Button 4 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
 
Common Problems  
The following table contains general information about common monitor problems you might encounter and the possible solutions:  
Common Symptoms  
No Video/Power LED Off  
What You Experience  
No picture  
Possible Solutions  
Ensure that the video cable connecting the monitor and the computer is properly connected and secure.  
Verify that the power outlet is functioning properly using any other electrical equipment.  
Ensure that the power button is depressed fully.  
Ensure that the correct input source is selected via the Input Source Select button.  
No Video/Power LED On  
No picture or no brightness  
Increase brightness & contrast controls via OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected via the Input Source Select button.  
Poor Focus  
Picture is fuzzy, blurry, or ghosting  
Wavy picture or fine movement  
Eliminate video extension cables.  
Reset the monitor to Factory Settings.  
Change the video resolution to the correct aspect ratio.  
Shaky/Jittery Video  
Reset the monitor to Factory Settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
For U2713H: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with  
the monitor).  
Check for loose connection. Unplug & reconnect if required.  
Missing Pixels  
LCD screen has spots  
Cycle power On-Off.  
Pixel that is permanently Off is a natural defect that can occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  
Stuck-on Pixels  
Brightness Problems  
LCD screen has bright spots  
Picture too dim or too bright  
Cycle power On-Off.  
Pixel that is permanently On is a natural defect that can occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  
Reset the monitor to Factory Settings.  
Adjust brightness & contrast controls via OSD.  
Geometric Distortion  
Screen not centered correctly  
Screen has one or more lines  
Reset the monitor to Factory Settings.  
Horizontal/Vertical Lines  
Reset the monitor to Factory Settings.  
Perform monitor self-test feature check and determine if these lines are also in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
For U2713H: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with  
the monitor).  
Check for loose connection. Unplug & reconnect if required.  
Synchronization Problems  
Screen is scrambled or appears torn  
Reset the monitor to Factory Settings.  
Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
For U2713H: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with  
the monitor).  
Check for loose connection. Unplug & reconnect if required.  
Safety Related Issues  
Intermittent Problems  
Visible signs of smoke or sparks  
Monitor malfunctions on & off  
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.  
Reset the monitor to Factory Settings.  
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.  
Missing Color  
Picture missing color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
 
Wrong Color  
Picture color not good  
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the  
application.  
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color  
Management is turned Off.  
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
Run the built-in diagnostics.  
Image retention from a static image  
left on the monitor for a long period of displayed appears on the screen  
time  
Faint shadow from the static image  
Use the Power Management feature to turn Off the monitor at all times when not in use (for more  
information, see Power Management Modes).  
Alternatively, use a dynamically changing screensaver.  
Product Specific Problems  
Specific Symptoms  
What You Experience  
Possible Solutions  
Screen image is too small  
Image is centered on screen, but does  
not fill entire viewing area  
Check the Scaling Ratio setting in the Image Setting OSD.  
Reset the monitor to Factory Settings.  
Cannot adjust the monitor with the  
buttons on the front panel  
OSD does not appear on the screen  
Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor.  
Check whether the OSD menu is locked. If yes, press and hold the button above the Power button for 10  
seconds to unlock (for more information, see Menu Lock).  
No Input Signal when user controls are  
pressed  
Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or  
pressing any key on the keyboard.  
Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.  
Reset the computer or video player.  
No picture, the LED light is white.  
The picture does not fill the entire  
screen.  
The picture cannot fill the height or  
width of the screen  
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.  
Run the built-in diagnostics.  
No image when using DP connection to Black screen  
the PC  
Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest  
Graphics Card driver.  
Some DP 1.1a Graphics Card cannot support DP 1.2 monitors. Change the monitor DP setting to match your  
Graphics Card by following instruction found in section "Connecting the Monitor For DP MST Function".  
Universal Serial Bus (USB) Specific Problems  
Specific Symptoms  
What You Experience  
Possible Solutions  
USB interface is not working  
USB peripherals are not working  
Check that your monitor is turned On.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Switch Off and then turn On the monitor again.  
Reboot the computer.  
Some USB devices like external portable HDD require higher electric current; connect the device directly to the  
computer system.  
High Speed USB 3.0 interface is slow. High Speed USB 3.0 peripherals  
working slowly or not working at all  
Check that your computer is USB 3.0-capable.  
Some computers have both USB 3.0, USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Reboot the computer.  
Dell™ Soundbar Problems  
Common Symptoms  
No Sound  
What You Experience  
No power to Soundbar - the power  
indicator is off  
Possible Solutions  
Turn the Power/Volume knob on the soundbar clockwise to the middle position; check if the power indicator  
(Blue LED) on the front of the soundbar is illuminated.  
Confirm that the power cable from the soundbar is plugged into the adapter.  
No Sound  
Soundbar has power - power indicator  
is on  
Plug the audio line-in cable into the computer's audio out jack.  
Set all Windows volume controls to their maximum.  
     
Play some audio content on the computer (i.e. audio CD, or MP3).ꢀꢀ  
Turn the Power/Volume knob on the soundbar clockwise to a higher volume setting.ꢀꢀ  
Clean and reseat the audio line-in plug.ꢀꢀ  
Test the soundbar using another audio source (i.e. portable CD player).ꢀꢀ  
Distorted Sound  
Computer's sound card is used as the  
audio source  
Clear any obstructions between the soundbar and the user.ꢀꢀ  
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.ꢀꢀ  
Set all Windows volume controls to their midpoints.ꢀꢀ  
Decrease the volume of the audio application.ꢀꢀ  
Turn the Power/Volume knob on the soundbar counter-clockwise to a lower volume setting.ꢀꢀ  
Clean and reseat the audio line-in plug.ꢀꢀ  
Troubleshoot the computer's sound card.ꢀꢀ  
Test the Soundbar using another audio source (i.e. portable CD player).ꢀꢀ  
Distorted Sound  
Other audio source is used  
Clear any obstructions between the soundbar and the user.ꢀꢀ  
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.ꢀꢀ  
Decrease the volume of the audio source.ꢀꢀ  
Turn the Power/Volume knob on the soundbar counter-clockwise to a lower volume setting.ꢀꢀ  
Clean and reseat the audio line-in plug.ꢀꢀ  
Unbalanced Sound Output  
Sound from only one side of Soundbar  
Clear any obstructions between the soundbar and the user.ꢀꢀ  
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.ꢀꢀ  
Set all Windows audio balance controls (L-R) to their midpoints.ꢀꢀ  
Clean and reseat the audio line-in plug.ꢀꢀ  
Troubleshoot the computer's sound card.ꢀꢀ  
Test the soundbar using another audio source (i.e. portable CD player).ꢀꢀ  
Low Volume  
Volume is too low  
Clear any obstructions between the soundbar and the user.ꢀꢀ  
Turn the Power/Volume knob on the soundbar clockwise to the maximum volume setting.ꢀꢀ  
Set all Windows volume controls to their maximum.ꢀꢀ  
Increase the volume of the audio application.ꢀꢀ  
Test the soundbar using another audio source (i.e. portable CD player).ꢀꢀ  
Troubleshooting the Card Reader  
CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.  
Problem  
Cause  
Solution  
Drive letter is not assigned.  
(Windows® XP only)  
Conflict with network drive letter.  
A. Right-click My Computer on the desktop, and then click Manage.  
Under Computer Management, click Desk Management.  
B. In the list of drives in the right panel, right-click Removable  
Device and then click Change Drive Letter and Paths.  
C. Click Change, and in the drop-down box, specify a drive letter for  
the Removable Device, choosing one that is not assigned to the  
mapped network drives.  
D. Click OK, then click OK again  
Drive letter is assigned, but the media is not  
accessible  
The media needs reformatting.  
Right-click the drive in Explorer and choose Format from the  
resulting menu.  
The media has been ejected during writing or Displays the error message, "Error copying file or folder."  
erasing.  
Reinsert the media and write or erase again.  
Format the media for writing or erasing the same folder or file name.  
Displays the error message, "Cannot write folder (folder name) or file (file  
name)," during writing, or, "Cannot remove folder (folder name) or file(file  
name),". While erasing, you cannot write or erase in the same folder or file  
name.  
Despite the disappearance of the pop-up  
Although the pop-up window disappears during writing, if you eject your  
Format the media for writing or erasing the same folder or file name.  
window, the media has been ejected while the media while the LED is still blinking, then you cannot complete your action on  
LED was blinking.  
the media.  
Cannot format or write on the media.  
Card reader is not working  
Write protect switch is enabled.  
USB interface is not working.  
Verify that the write- protect switch of the media is unlocked.  
Check that your monitor is powered On.  
 
Reconnect the upstream cable from your computer to the monitor.ꢀꢀ  
Reinsert the media.ꢀꢀ  
Switch Off and then turn On the monitor again.ꢀꢀ  
Reboot the computer.ꢀꢀ  
Appendix  
Dell™ U2413/U2713H Monitor User's Guide  
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Product Information Guide.  
FCC Notices (U.S. Only) and Other Regulatory Information  
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be  
available in your area.  
To get online monitor support content:  
To contact Dell for sales, technical support, or customer service issues:  
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
       
Setting Up Your Monitor  
Dell™ U2413/U2713H Monitor User's Guide  
Setting the display resolution  
®
®
For maximum display performance with Microsoft Windows operating systems, set the display resolution to 1920 x 1200 (for U2413) or 2560 x 1440  
(for U2713H) pixels by performing the following steps:  
®
®
®
In Windows Vista , Windows 7 or Windows 8:  
1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Screen resolution.  
3. Click the Dropdown list of the Screen resolution and select 1920 x 1200 (for U2413) or 2560 x 1440 (for U2713H).  
4. Click OK.  
If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best  
describes the computer system you are using, and follow the given steps.  
 
Setting Up Your Monitor  
Dell™ U2413/U2713H Monitor User's Guide  
If you have a Dell™ desktop or a Dell™ portable computer with internet access  
1. Go to http://support.dell.com , enter your service tag, and download the latest driver for your graphics card.  
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 (for U2413) or 2560 x 1440 (for U2713H) again.  
NOTE: If you are unable to set the resolution to 1920 x 1200/2560 x 1440, please contact Dell™ to inquire about a Graphics Adapter that supports  
these resolutions.  
 
Setting Up Your Monitor  
Dell™ U2413/U2713H Monitor User's Guide  
If you have a non Dell™ desktop, portable computer, or graphics card  
®
®
®
In Windows Vista , Windows 7 or Windows 8:  
1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Personalization.  
3. Click Change Display Settings.  
4. Click Advanced Settings.  
5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
6. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
7. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 (for U2413) or 2560 x 1440 (for U2713H) again.  
NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics  
adapter that will support the video resolution.  
 

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