D704™
D702™
User Guide
Big Button Cordless Phone
Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive,
Chattanooga,TN 37406
Tel: 800-426-3738 Fax: 800-325-8871
E-mail: [email protected]
©2011 Clarity, a Division of Plantronics, Inc.All rights reserved.
Clarity, D704, D702, D702HS, D704HS are trademarks or
registered trademarks of Plantronics, Inc.
Rev.A (04-08)
PRINTED IN CHINA
TABLE OF CONTENTS
TABLE OF CONTENTS
DIRECTORY
Set the RingerVolume.....................................................................36
Set KeyTone......................................................................................36
BASE SETTINGS
Change the dial mode.....................................................................37
Set the Home Area Code...............................................................37
REGISTER/DEREGISTER HANDSETS
Register a Handset...........................................................................38
Deregister All Handsets.................................................................39
TROUBLESHOOTING
Add a New Directory Entry..........................................................26
View a Directory Entry...................................................................26
Search a Directory Entry by Name..............................................27
Edit a Directory Entry.....................................................................28
Delete a Directory Entry...............................................................28
SPEED DIAL NUMBERS
Add a Speed Dial Number..............................................................29
Dial a Speed Dial Number..............................................................29
Delete a Speed Dial Number.........................................................30
CALLER ID FEATURES
Troubleshooting................................................................................40
Missed Calls Indicator......................................................................31
Reasons for Missing CID information..........................................32
View the Call Log Entries...............................................................32
Store a Call Log Number into the Directory............................33
Delete an Entry in the Call Log....................................................33
Delete the Entire List in the Call Log..........................................33
HANDSET SETTINGS
LCD Language Settings....................................................................34
Voicemail waiting...............................................................................34
ClearVoicemail Indication...............................................................34
Set Date andTime............................................................................35
CIDTime Synchronization..............................................................36
Set the RingerTone..........................................................................36
2
3
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Privacy of communications may not be ensured when using this phone.
13.To reduce the risk of electrical shock, do not take this phone apart.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
Warning:To maintain the compliance with the FCC’s RF exposure guideline,
place the base unit at least 20 cm from nearby persons.
14. Unplug this product from the wall outlet and refer servicing to the
manufacturer under the following conditions: when the power supply cord
or plug is frayed or damaged; if liquid has been spilled into the product; if
the telephone has been exposed to rain or water; if the telephone has been
dropped or the case has been damaged; if the telephone exhibits a distinct
change in performance; if the telephone does not operate normally by following
the operating instructions.Adjust only those controls that are covered by
the operating instructions. Improper adjustment may require extensive work
by a qualified technician to restore the telephone to normal operation; if the
telephone does not operate normally by following the operating instructions.
Warning:To reduce the risk of fire or injury to persons, read and follow these
instructions.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the telephone.
3.Avoid contact with liquids. Do not locate base unit or handset near water, for
example, near a bathtub, wash basin, sink or laundry tub, in a wet basement or
near a swimming pool.
4.Avoid using a telephone (other than a cordless type) during a storm.There
may be a remote risk of electrical shock from lightning.
15. Never install telephone wiring during a lightning storm.
5. Do not use the telephone to report a gas leak in the vicinity of the leak.
16. Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
17. Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
6. Unplug this telephone from the wall outlets before cleaning. Do not use
liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for
cleaning.
7. Place this telephone on a stable surface. Serious damage and/or injury may
result if the telephone falls.
8. Do not cover the slots and openings on this telephone.This telephone should
never be placed near or over a radiator or heat register.This telephone should
not be placed in a built-in installation unless proper ventilation is provided.
9. Operate this telephone using the electrical voltage as stated on the base unit
or the owner’s manual. If you are not sure of the voltage in your home, consult
your dealer or local power company.
10. Do not allow anything to rest on the power cord or locate this product
in an area where the power cord is likely to be damaged by furniture or foot
traffic.
11. Do not overload wall outlets or extension cords as this can increase the
risk of fire or electrical shock.
12. Never push any objects through the slots in the telephone.They can touch
dangerous voltage points or short out parts that could result in a risk of fire or
electrical shock. Never spill liquid of any kind on the telephone.
18. Use caution when installing or modifying telephone lines.
19.This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supply
to your home, consult your local power company.
20. Do not attempt to open the AC adapter.There are potentially dangerous
voltages inside, and there are no serviceable parts.
21. Discontinue use of product and contact Clarity if the product overheats, has
a damaged cord or plug, if the product has been dropped or damaged or if the
product has come into contact with liquids.
22. Use only the AC adapter provided with this product or a replacement AC
adapter provided by Clarity.
23.This phone amplifies sound to loud volumes.To prevent hearing damage,
all users of the phone should be informed of the high volume capability of the
phone and children should only use the phone when supervised by an adult.
24. Exposure to high volume sound levels or excessive sound pressure may
4
5
PACKAGING CONTENTS/LOCATION
IMPORTANT SAFETY INSTRUCTIONS
cause temporary or permanent damage to your hearing.Although there is no
single volume setting that is appropriate for everyone, you should always use
your telephone with the volume set at moderate levels and avoid prolonged
exposure to high volume sound levels.The louder the volume, the less time
is required before your hearing could be affected. If you experience hearing
discomfort, you should have your hearing checked by a doctor.To protect your
hearing, you should:
A) Set the volume control in a low position and gradually increase
the volume as needed. Before pressing the BOOST button, reduce
the volume to the lowest level. Use the phone on the lowest
volume setting as possible.
The package contains the following items:
• 1 Handset
• 1 Base station
• 1 Belt clip
• 1 AC power adapter
• 1Telephone line cord
• 2 Rechargeable batteries
• 1 User guide
Your package includes all the items as shown here. If there is anything missing,
please contact our Customer Care Department immediately.
NOTE: PLEASE RETAIN A COPY OF PROOF OF PURCHASE FORYOUR
RECORDS.
B) Limit the amount of time you use the telephone at high volume
levels.
25. If you experience a skin irritation after using this product, discontinue use
and contact Clarity.
Location
BATTERY SAFETY INSTRUCTIONS
For maximum coverage and reduce the interference, here are some guidelines
you should consider when you place the base unit:
Dispose of used batteries according to the instructions.
1. Do not dispose of the battery in a fire as it may explode. Check with local
codes for possible special disposal instructions.
2. Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes and skin. It may be toxic if swallowed.
3. Exercise care in handling batteries in order not to short the battery
with conducting materials such as rings, bracelets and keys.The battery or
- place it at a convenient, high,and central location with no obstructions
between the handset and base unit in an indoor environment.
- place it away from electronic appliances such as televisions, microwave ovens,
radios, personal computers, wireless devices or other cordless phones.
- avoid facing radio frequency transmitters, such as external antennas of mobile
phone cell stations.
- avoid plugging it into the same circuit as other major household electrical
appliances because of the potential for interference.Try moving the appliance
or the base unit to another power outlet.
conduction material may overheat and cause burns.
4. Remove batteries when they are discharged and when the equipment will not
be used for an extended period of time. Dispose of batteries according to local
environmental laws.
5. Do not disassemble, heat, crush, deform or puncture batteries.
6. Do not attempt to charge non-rechargeable batteries.
If the reception for a base unit location is not satisfactory, move it to another
location for better reception.
Depending on the surrounding conditions as well as spatial and structural
factors, the range may be reduced.The range indoors is normally less than
outdoors.
7. Keep batteries out of the reach of children.
6
7
INSTALLING YOUR PHONE
INSTALLING/CHARGING BATTERIES
Connecting the base station
1) Slide out the battery compartment cover.
2) Place the two batteries as indicated. Follow the polarity.
3) Slide the battery compartment cover back.
4) Put the handset on the base and charge for 16 hours first
time. A beep indicates that the handset is properly placed on
the base or charger.
1) Plug the power supply & line cord into the base station.
2) Plug the other end of power supply & line cord into the wall
socket, as shown.
3) Always use the cables provided in the box.
Use only NiMH rechargeable batteries.
NOTE: Please refer to the Battery Safety Instructions on page 6 for
proper use and disposal of the batteries.
LineCord
8
9
HANDSET OVERVIEW
HANDSET OVERVIEW
1. RD/P (REDIAL / PAUSE)
13
•
•
In idle mode, press repeatedly to view the last numbers dialed
While entering numbers, press and hold to insert a dialing pause
(P)
14
15
12
2.AUDIO BOOST
During a call, press to enhance the clarity and loudness of your
caller’s voice.
16
17
11
10
9
1
3
3. MUTE / X (REMOVE)
•
•
•
During a call, press to mute the microphone
While predialing, press to delete a digit.
While reviewing the redial list, directory, speed dial list or caller
ID history, press to delete and individual entry.
2
4
•
When ringing, press to turn off the handset ringer temporarily.
5
6
4. VOLUME UP / DIRECTORY / SCROLL UP
•
•
•
•
In menu mode, press to scroll up the menu items
During a call, press to increase listening volume.
In idle mode, press to access the directory.
While entering names or numbers in the directory, press to
move the cursor to the right.
7
8
5. TALK OFF / CLEAR
•
•
During a call, press to end the call.
While using menus, press to cancel an operation, return to the
previous menu, or standby mode.
•
•
In idle mode, press and hold to erase the missed calls indicator.
When ringing, press to turn off the handset ringer temporarily.
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11
HANDSET OVERVIEW
HANDSET OVERVIEW
6. VOLUME DOWN / CALL LOG / SCROLL DOWN
11. SPEAKER (on/off)
•
•
•
•
In menu mode: Press to scroll down the menu items.
During a call, press to decrease listening volume.
In idle mode, press to access the call list.
While entering names or numbers in the directory, press to
move the cursor to the left.
•
•
•
•
In idle / pre-dial mode: Press to make a call with the
speakerphone.
During a call: Press to toggle between the speakerphone and the
earpiece.
In Call List / directory/redial list entry: Press to make a call with
the speakerphone.
During ringing: Press to answer a call with the speakerphone.
7. ALPHANUMERIC KEYPAD, * (STAR), # (POUND)
In idle or editing mode, press to insert a digit / character.
•
0 key: while entering the directory names, press to insert a
space.
12. TONE
During a call, press to change the quality of the audio to best suits
•
1 key:While reviewing a caller ID history entry, press repeatedly
to add or remove 1 in front of the telephone number before
dialing or saving it in the directory.
your hearing.
13. VISUAL RINGER LIGHT
•
•
* key during a call, press to send touch-tone signals temporarily.
# keyWhen reviewing a caller ID history entry, press repeatedly
to view the dialing options.
Flashes when there is an incoming outside call or the telephone
base is paging all handsets.
14. EARPIECE
8. MICROPHONE
15. VOLUME UP / DIRECTORY / SCROLL UP
Refer to point 4 for the key instruction
9. TALK ON / FLASH
•
•
Press to make or answer a call.
During a call, press to answer an incoming call when you receive
a call waiting alert.
16. VOLUME DOWN / DIRECTORY / SCROLL DOWN
Refer to point 6 for the key instruction
10. MENU / SELECT
17. HEADSET JACK
•
•
In idle mode, press to access menu items
In menu mode, press to select an items, save an entry or setting.
We recommend the Plantronics™ headsets M210C©, M214©.
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BASE OVERVIEW
HANDSET SCREEN ICONS
The screen display gives you information on the current status of the
telephone.
The speakerphone is turned on.
While reviewing the call list history, missed calls that
have not been reviewed.
The ringer is switched off.
New voicemail received from the telephone service
provider(network subscription is required).
The AUDIO BOOST feature is on.
The microphone is muted.
2/3 battery power level.
1/3 battery power level.
FIND
Press the FIND button on the base station to page your
registered handset(s).
Flashes when low battery power level is detected,
needs charging.
Animation in cycle, battery is charging.
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HANDSET MENU STRUCTURE
HANDSET - TEXT ENTRY TABLE
The following table shows you where each letter and punctuation character
can be found.This will be helpful when storing a name in the directory.
MENU STRUCTURE
In editing mode, a cursor is displayed to indicate the current text entry
position. It is positioned at the right of the last character entered.
Writing Tips:
In idle mode, press <MENU/SELECT>, then <UP/DOWN> to browse the
menu items. Refer to the following for the menu structure.
1. Once a character is selected, the cursor will move to the next position
after a short pause.
2. You can move the cursor within the text by <UP/DOWN> to amend
the text entry.
3. Press <MUTE/X> to delete the last character / digit.
4. Press and hold <MUTE/X> to delete the entire text string.
Main
Menu
Directory
Review
Add contact
Speed dial
Call log
Intercom
(Displayed only when
two or more handsets
registered.)
Sub
menu
Review
Delete all calls
KeystrokeTable
Main
Menu
Ringers
Settings
Registration
Characters by number of key presses
Number
key
1
1
2
3
4
5
6
7
8
9
10
11
,
LCD language
Clr voicemail
Key tone
Set date / time
Home area code
Dial mode
1
2
3
4
5
6
7
8
9
0
.
-
'
(
)
*
#
&
/
Sub
menu
Ringer volume
Ringer tone
A
D
G
J
B
C
F
a
d
g
j
b
e
h
k
n
p
u
w
c
f
2
3
4
5
6
r
E
H
K
N
Q
U
X
0
I
i
L
l
M
P
O
R
V
Y
m
S
t
o
q
v
x
s
z
7
9
T
8
y
W
Z
Space
NOTE: When entering a name in the directory, the first letter of each word
will be automatically capitalized.
16
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HANDSET AUDIO OPERATION
HANDSET AUDIO OPERATION
Audio Tone Settings
Volume Control (earpiece and speakerphone)
Use this feature to change the quality of the audio of the handset to best suit
your hearing.
During a call:
While you are on a call, press TONE repeatedly to select an equalizer setting:
Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural).
The tone setting remains set until you change it again.
Press <UP/DOWN> to increase or decrease the listening volume.The current
setting is shown.When the volume reaches the minimum or maximum setting,
you hear two beeps.When you end the call, the setting will remain at the last
selected level.
Note: The handset earpiece volume setting (1-5) and speakerphone volume
setting (1-6) are independent.
WARNING: VOLUME MAY BE LOUD.
Audio Boost
PROCEED WITH CARE.
Use the audio boost feature to enhance the clarity and loudness of your
caller’s voice on the handset earpiece .
Mute
To turn on this feature:
Use the mute function to turn off the microphone while on a call.You can hear
the caller, but the caller does not hear you.
While you are on a call using the handset earpiece, press BOOST.The
AUDIO BOOST icon appears until you turn off this feature.
You must press BOOST every time you want to activate the feature.
1.To mute the call
During a call, Press<MUTE/X>.When mute is on, the handset screen
shows Muted for a few seconds and the MUTE icon appears until you
turn off mute. Or mute is automatically canceled when you end the call.
Note: Mute will also be canceled automatically when you press <TALK
ON/ FLASH> to answer the second waiting call.
To turn off this feature:
Press BOOST.
- OR -
Audio boost ends when you switch from the handset earpiece (normal
handset use) to the speakerphone.
Note:
2.To un-mute the call
Audio Boost ends when you end the call. If you end a call when the audio
boost feature is on, the handset earpiece listening volume automatically resets
to level 1 (the minimum setting) for the next call.
When mute is on, press <MUTE/X> and then resume speaking.When mute is
off, Microphone on appears temporarily on the handset screen.
NOTE: D702 - amplification up to 30dB (in Audio Boost mode)
D704 - amplification up to 40dB (in Audio Boost mode)
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USING YOUR PHONE
Make a Call
USING YOUR PHONE
3. Press <TALK ON / FLASH> or <SPEAKER> to dial out to the
selected entry.
1. Pre-dialing
6. Call from the Redial List
Enter the phone number first, then press <TALK ON/FLASH> or
<SPEAKER> to dial out the number. Press <TALK OFF/CLEAR> or
<MUTE/X> to clear the entry.
1. In idle mode, press <REDIAL/PAUSE> to access the redial list.
2. Press <UP> or <DOWN> to select the desired redial number.
3. Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected
number.
2. Direct Dialing
Press <TALK ON/FLASH> or <SPEAKER> to access dial tone, then enter
the phone number.
Note:
Your handset automatically times the duration of every call. The call
timer will display a few seconds after the call has been made. It is shown
in hours, minutes and seconds format.
3. Dial a speed dial number
In idle mode, press and hold a dial pad key (0 through 9) to display the
desired speed dial entry.
Temporary tone dialing
The handset automatically dials out the displayed number.
- OR -
Press <TALK OFF/CLEAR> to stop dialing the displayed number.
Note:You need to set the speed dial number first. If the speed dial
location you selected is empty, the screen shows the speed dial list
instead.
If you have pulse (rotary) dialing service only, you can temporarily switch from
pulse to touch-tone dialing during a call.
During a call, press <*>. Buttons pressed after this send touch-tone signals.The
telephone automatically returns to pulse dialing mode after you end the call.
Answer a Call
4. Call from Directory
When the phone rings, press <TALK ON / FLASH> to use the earpiece
- OR -
Press <SPEAKER > to use the speakerphone.
1. In idle mode, press <UP> to access the directory.Alternatively, press
<MENU/SELECT> to access the directory from the main menu.
2. Press <UP> or <DOWN> to select the desired directory entry.
3. Press<TALK ON/FLASH> or <SPEAKER> to dial out to the selected
entry.
End a Call
During a call connection on handset, press <TALK OFF/ CLEAR> to end
the call.
- OR -
5. Call from the Call Log
1. In idle mode, press <DOWN> to access the call log.Alternatively,
press <MENU/SELECT> to access the call log from the main menu.
2. Press<UP/DOWN> to select the desired call log entry.
Put the handset on the base station to end the call.
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USING YOUR PHONE
USING YOUR PHONE
Redial list
Chain dialing
You can redial up to 20 of the last numbers called. If you have stored a name
in the directory to go with the number, the name will be displayed instead. The
most recent last number will display at the top of the redial list.
This feature allows you to initiate a dialing sequence from numbers stored in
the directory, call log or redial list while you are on a call.
Chain dialing can be useful if you wish to access numbers other than phone
numbers (such as bank account information or access codes) from the
directory, call log or redial list.
To Seview the redial list entry
1. In idle mode, press <REDIAL/PAUSE> to access redial list
2. Press <UP/DOWN>, or press <REDIAL/ PAUSE> repeatedly to review
the redial list entry.
To access a number in the directory while on a call:
1. Press <MENU/SELECT>, then <UP/DOWN> to select Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> or press the dial pad keys
(0 through 9) to find the desired entry.
3. Press <MENU/SELECT>.The telephone automatically dials the displayed
number.
To Redial a Number from the Redial List
1. Follow the steps in the previous section.
2. Press <TALK ON/FLASH> or <SPEAKER> to dial the selected redial
number.
To access a number in the call log history while on a call:
1. Press <MENU/SELECT>, then<UP/DOWN> to select Call log.
2. Press <MENU/SELECT>, then<UP/DOWN> to scroll to the desired
entry. (Press # to view the dialing options, if necessary.
3. Press<MENU/SELECT>.The telephone automatically dials the displayed
number.
To Store a Redial Number into the Directory
1. Follow the steps in the section under “Review the redial list entry”
above.
2. Press<MENU/SELECT> twice, then use the keypad to edit the number
if necessary,
3. Press<MENU/SELECT> and use the keypad to enter the name
4. Press<MENU/SELECT> to save.
To access the redial list while on a call:
1. Press<REDIAL/PAUSE>.The screen shows the number most recently
called. If it is not the desired number, Press<UP/DOWN> to scroll to the
desired number.
To Delete a Redial Number
1. Follow the steps in the section under “Review the redial list entry” on
the preceding page.
2. Press<MENU/SELECT>.The handset dials the displayed number.
2. While reviewing a number in the redial list, press <MUTE /X> to delete
the selected entry.A confirmation tone sounds.
Note: Press <TALK OFF/CLEAR> to exit the directory, call log history or
redial list and return to the call without dialing the displayed number.
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23
USING YOUR PHONE
USING YOUR PHONE
Find the Handset
Transfer an External Call from Handset to Handset
You can use the handset locator feature to find misplaced handsets.
During an external call:
1. Press <MENU/SELECT>, then <UP/DOWN> to select Intercom.
2. Press <MENU/SELECT>:
To start the paging tone:
Press <FIND> on the telephone base.All the registered handsets will ring,
and the ** Paging** is flashing on handset screen.
To stop the paging tone:
•
If you have two handsets, the outside call is put on hold and your
handset screen shows Calling other handset.The other handset
rings and its screen shows Other handset is calling.
If you have more than two registered handsets, your screen shows
Intercom to: Use the dial pad keys to enter a handset number.
The outside call is put on hold and your handset screen shows
Calling HANDSET X.The other handset rings and its screen
shows HANDSET X is calling.
•
Press <TALK ON / FLASH>, <SPEAKER>, or any dial pad key (0-9 *, or
•
#) on the handset(s).
- OR -
•
Press <FIND> on the telephone base or put the handset in the
telephone base or charge.
3. The external call is put on hold automatically and the called handset
rings.
4. Press <TALK ON/FLASH> or <SPEAKER> on the called handset to
establish an internal call.
5. Press <TALK OFF/CLEAR> on the calling handset or put the calling
handset on the charging cradle to end the current call with the
external party.
Make an Internal Call
This feature is only applicable when there are at least two registered handsets.
It allows you to make internal calls, transfer external calls from one handset to
another handset and make conference calls.
Intercom Another Handset
6. The external call is transferred to the called handset.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Intercom.
2. Press<MENU/SELECT>:
Make a 3-way Conference Call
•
If you have two handsets, your handset screen shows Calling
other handset.The other handset rings and its screen shows
Other handset is calling.
If you have more than two registered handsets, your screen shows
Intercom to: Use the dial pad keys to select the other handset.
Your handset screen shows Calling HANDSET X.The other
handset rings and its screen shows HANDSET X is calling.
The conference call feature allows one external call to be shared with two
handsets or a handset and base.The three parties can share the conversation
and no network subscription is required.
•
During an external call, press <TALK/FLASH> or <SPEAKER> on the handset
to establish the conference call if another handset has answered the call.
3. The called handset rings. Press <TALK ON/FLASH> or <SPEAKER> on
the called handset to establish the internal call.
NOTE:Any handset that hangs up during a call will leave the rest of the
handsets still in connection with the external caller.
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25
DIRECTORY
DIRECTORY
Search a Directory Entry by Name
Your phone can store up to 100 directory entries with names and numbers.
Each directory entry can have a maximum of 30 digits for the phone number
and 15 characters for the name.
1. In idle mode, press <UP> to show the first entry in the directory.
2. When an entry appears, press the dial pad keys (0-9) to start a name
search (alphabetical search).
Add a New Directory Entry
The directory shows the first name beginning with the first letter
associated with the dial pad key if there is an entry in the directory
that begins with that letter. Press <UP/DOWN> to scroll through
the entries beginning with that letter.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Add contact.
3. Press <MENU/SELECT>, then use the keypad to enter the number.
-OR-
3. To see other names that start with the letters on the same dial pad
key, keep pressing the key until the desired letter is shown.The names
appear in alphabetical order.
Copy a number from redial list:
•
Press <REDIAL/PAUSE>.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your
directory:
•
Press<UP/DOWN> or press <REDIAL/PAUSE> repeatedly to
locate the number to copy.
•
•
•
•
•
If you press 5 (JKL) once, J and then Jennifer displays.
If you press 5 (JKL) once, J displays. Press <DOWN>. Jessie displays.
If you press 5 (JKL) twice, K and then Kevin displays.
If you press 5 (JKL) three times, L and then Linda displays.
If you press 5 (JKL) five times, J displays and then Jennifer displays
again.
•
Press <MENU/SELECT>to copy the number.
4. Press <MENU/SELECT>, then use the keypad to enter the name.
5. Press <MENU/SELECT> to store the directory entry.
Note:
When entering the number and name:
•
•
•
•
Press <UP> or <DOWN> to move the cursor to the right or left.
Press and hold <REDIAL/PAUSE> to enter a dialing pause (a P appears).
Press <MUTE/X> to erase a digit or character.
Note: If you press a key (0-9) and no name starts with the letters on that key,
the directory shows the entry that matches the next letter in the directory.
Press and hold <MUTE/X> to erase all digits or characters.
View a Directory Entry
1. In idle mode, press <UP> to access the directory.
-OR-
Press <MENU/SELECT>, then <UP/DOWN> to select Directory,
then press <MENU/SELECT> twice to select Review.
2. Press <UP/DOWN> or to view the directory entries. Entries appear
alphabetically by the first letter in the name.
26
27
DIRECTORY
SPEED DIAL NUMBERS
Edit a Directory Entry
This telephone has 10 speed dial locations where you can assign telephone
numbers from the directory you wish to dial numbers by pressing and holding
the respective digits keys from idle mode.
1. In idle mode, press <UP> to access the directory.
-OR-
Only one handset can access the speed dial locations at a time. If another
handset attempts to access the speed dial locations, the screen shows Not
available at this time.
Press<MENU/SELECT>, then <UP/DOWN> to select Directory,
then press <MENU/SELECT> twice to select Review.
2. Press <UP/DOWN> to select the directory entry or search a
directory entry by name.
3. Press <MENU/SELECT>, then use the keypad to edit the number if
Add a Speed Dial Number
necessary.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.
3. Press <MENU/SELECT>, then <UP/DOWN> to select an empty speed
dial location.
4. Press <MENU/SELECT>, then use the keypad to edit the name if
necessary.
5. Press <MENU/SELECT> to save.
Delete a Directory Entry
4. Press <MENU/SELECT> to access the directory list, then press <UP/
DOWN> to select the desired directory entry.
5. Press <MENU/SELECT> to save.The name of the desired directory
entry appears in the selected speed dial location.
Note:
1. In idle mode, press <UP> to access the directory.
-OR-
Press <MENU/SELECT>, then <UP/DOWN> to select Directory,
then press <MENU/SELECT> twice to select Review.
2. Press <UP/DOWN> to select the desired directory entry.
3. Press <MUTE/X>; the screen shows Delete contact?
4. Press<MENU/SELECT> to confirm. Or press<TALK OFF/CLEAR> to
exit without deleting the selected entry.
•
If the directory is empty, when you press MENU/SELECT in step 4, the
screen shows Directory empty.
•
If the speed dial location you selected is occupied, the new directory
entry you selected replaces the old one.Take caution not to replace
entries you do not wish to delete from the speed dial locations.
Note: If the directory entry you deleted is also in the speed dial location, the
telephone will automatically clear the speed dial location that entry occupied.
Dial the Speed Dial Number
•
In idle mode, press and hold a dial pad key (0 through 9) to display
the desired speed dial entry.The handset automatically dials out the
displayed number.
- OR -
•
Press <TALK OFF/CLEAR> within one second to stop dialing the
displayed number.
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29
SPEED DIAL NUMBERS
CALLER ID DISPLAY
Note: If the speed dial location you selected is empty, the screen shows the
speed dial list instead.
CALLER ID DISPLAY (NETWORK DEPENDENT)
This product supports caller ID services offered by most telephone service
providers. If you have subscribed to Caller ID service, and provided the
identity of the caller is not withheld, the number of the caller will be displayed
together with the date and time of the call (if provided by the network).
Delete the Speed Dial Number
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.
3. Press <MENU/SELECT>, then <UP/DOWN> to scroll to a speed dial
location.
The telephone stores caller ID information about the last 50 incoming calls in
the call log. Each entry may have up to 30 digits for the telephone number and
15 characters for the name. Entries are stored in reverse chronological order.
The telephone deletes the oldest entry when the log is full to make room for
new calls. If you have more than one handset, this information is common to all
handsets, so changes made in any handset are reflected in all other handsets.
If you answer a call before the information appears on the screen, it does not
show in the caller ID history.
4. Press <MUTE/X> to delete the selected speed dial location.A
confirmation tone sounds.
Note: Deleting the speed dial locations does not affect the entries in the
directory.
Note:The caller ID information might not be available for every incoming call.
The callers might intentionally block their names and/or telephone numbers.
Missed (new) calls indicator
When you have calls that have not been reviewed, the handset idle screen
shows XX missed calls.
All entries that have not been reviewed are counted as missed (new) calls.
Each time you review a caller ID history entry marked NEW, the number of
missed calls decreases by one. If you do not want to review the missed (new)
calls one by one, but you still want to keep them in the caller ID history, you
can press and hold <TALK OFF/ CLEAR> for four seconds when the handset
is idle.All the entries in the caller ID history are considered old (reviewed),
and the missed calls message goes away.
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31
CALLER ID DISPLAY
CALLER ID DISPLAY
•
For example, if a caller number is displayed as 123-456-7890, the various
formats will be:
Reasons for missing caller ID information
•
•
•
•
456-7890
1-456-7890
123-456-7890
1-123-456-7890
Screen
Reason
message
Private name
The caller prefers not to show the name
You may choose the desired number format for local and long distance
numbers before dialing or saving it into the phonebook.
Private number
Private caller
The caller prefers not to show the telephone number.
•
The NEW icon is removed once the new call has been viewed
The caller prefers not to show the name and telephone number
Your telephone service provider cannot determine the caller’s name
Store a Call Log number into the Directory
Unknown name
U n k n o w n
number
Your telephone service provider cannot determine the caller’s telephone
number
1. Follow Steps 1 and 2 in the View the Call Log Entries section.
2. Press <MENU/SELECT>, then use the keypad to edit the number if
necessary.
3. Press <MENU/SELECT> to enter the name.
4. Press <MENU/SELECT> to confirm.
Your telephone service provider cannot determine the caller’s name and
telephone number. Calls from other countries may also generate this
message.
Unknown caller
View the Call Log Entries
Delete an Entry in the Call Log
Review the call log to find out who called, to return the call or to copy the
caller’s name and number into your directory. Call log empty appears if
there are no records in the call log.When a handset is in idle mode, press
<DOWN> to review the call log entries in reverse chronological order
starting with the most recent call.
1. Follow Steps 1 and 2 in the View the Call Log Entries section.
2. Press <MENU/X> to delete the selected entry.The handset shows
Deleting... with a confirmation tone. Once deleted, you cannot
retrieve that entry.
1. Press <DOWN> to access the call log.
-OR-
Delete the Entire List of the Call Log
•
•
Press <MENU/SELECT>, then <UP/DOWN> to select Call log
Press <MENU/SELECT> twice to select Review.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Call log.
2. Press <UP/DOWN> to browse the call log entries.
Note:
2. Press <MENU/SELECT>, then <UP/DOWN> to select Del all calls.
3. Press <MENU/SELECT> to confirm. It displays Delete all calls?
4. Press <MENU/SELECT> to re-confirm.
•
When reviewing an entry from the calls list, press KEY# repeatedly to
display the number in a different format.
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33
HANDSET SETTINGS
HANDSET SETTINGS
Your phone comes with a selection of settings that you can change to
personalize your phone the way you like it to work.
4. Press <MENU/SELECT> to turn the voicemail indication off.A
confirmation tone sounds.
-OR-
Press <TALK OFF/CLEAR> to cancel the procedure.
Note: For information about using your voicemail service, contact your
telephone service provider for assistance
LCD Language Settings
You can select the language used for all screen displays.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Settings.
Set the Date and Time
2. Press <MENU/SELECT>, then <UP/DOWN> to select LCD
language.
3. Press <MENU/SELECT>, then <UP/DOWN> to select English,
Français or Español.
You will need to set the correct time and date so that you know when you
received call list entries.
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date /
time.
4. Press <MENU/SELECT> to save.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Date & time.
4. Press <MENU/SELECT>, then use the keypad to enter the date ( MM/
DD/YY).
5. Press <MENU/SELECT>, then use the keypad to enter the time
(HH:MM). Press <UP> or <DOWN> to choose AM or PM.
6. Press <MENU/SELECT> to confirm.
Voicemail waiting (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service
provider, this feature provides a visual indication when you have new voicemail
messages. New voicemail and
appear on the handset screen.
Clear voicemail indication:
Use this feature when the telephone indicates there is new voicemail but there
is none.This may occur, for example, when you have accessed your voicemail
while away from home.This feature only turns off the displayed
CID Time Synchronization
CID time sync is programmed to be on. If you subscribe to caller ID service,
the day, month and time are set automatically with each incoming call.You can
turn CID time sync off so the system uses the date and time that you set.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Settings.
New voicemail message and
icon; it does not delete your voicemail
messages.As long as you have new voicemail messages, your telephone service
provider continues to send the signal to turn on the indicator.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date/
time.
3. Press <MENU/SELECT>, then <UP/DOWN> to select CID time
sync.
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.
5. Press <MENU/SELECT> to save your preference.
To manually turn off the new voicemail indicator:
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Clr
voicemail.
3. Press <MENU/SELECT>. The screen shows Turn off indicator?
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35
HANDSET SETTINGS
BASE SETTINGS
Set the Ringer Tone
Change the Dial Mode
The default dialing mode is suitable for your country and network operator. It
is unlikely that you should need to change this setting unless advised to do so.
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Dial Mode.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Tone or
Pulse.
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ringer tone.
3. Press <MENU/SELECT>, then <UP/DOWN> to select the desired
ringer tone (a total of 10 melodies for your selection) for setting ringer
tone for external calls.
Note:The respective ringer tone will be played while browsing the
tone list.
4. Press <MENU/SELECT> to confirm.
4. Press <MENU/SELECT> to confirm.
Set the Home Area Code
Set the Ringer Volume
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code.When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID history.
If you dial 10 digits to make a local telephone call, do not use this home area
code feature. If you do, you will not be able to place calls from your caller ID
history as they have only seven digits.
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.
2. Press<MENU/SELECT>, then <UP/DOWN> to select Ringer
volume.
3. Press <MENU/SELECT>, then <UP/DOWN> to set the ringer volume
(Off, Level 1 to Level 6).
Note: The respective ringer volume will be played during your
selection. If OFF is selected,
will display.
4. Press <MENU/SELECT> to confirm.
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Home area
code.
Set Key Tone
3. Press <MENU/SELECT>, then enter the home area code. Only three
digits in maximum can be entered.
4. Press <MENU/SELECT> to confirm.
A single beep is emitted when you press a key. You can turn on or off the key
tone.
1. Press <MENU / SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU / SELECT>, then <UP/DOWN>to select Key tone.
3. Press <MENU / SELECT>, then <UP/DOWN> to select On or Off.
4. Press <MENU/SELECT> to confirm.
Note: If, in the future, your telephone service provider requires you to dial
10 digits to make a local call (area code + telephone number), you will need
to delete your home area code.While the home area code is displaying in step
2 above, press and hold MUTE/X.The home area code is now restored to its
default setting of _ _ _ (empty).
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37
REGISTER/DEREGISTER HANDSETS
REGISTER/DEREGISTER HANDSETS
Your telephone can support up to five cordless handsets.The additional
handset(s) needs to register with the telephone base before use.You must
register each additional handset separately.
If the registration is not successful, the handset screen shows Registration
failed. Please start again from step 1 above.
Note: You cannot register a handset if any other system handset is in use.To
register an expansion handset, follow from the step 3 as above.
The handsets provided within your product box are already registered as
HANDSET 1 and so forth.Additional handsets are assigned numbers in the
order they are registered (HANDSET 2 to HANDSET 5).
Deregister all handsets
You can deregister handsets.You may need to deregister your handsets if:
You have five registered handsets and need to replace a handset.
-OR-
You wish to change the designated handset number of your registered
handsets.
You must first deregister ALL the handsets, and then register each handset you
wish to use again, one at a time.
When first purchased, all expansion handsets alternately display
•
Press FIND on base 4 sec
and
•
Then press # on handset.
The new handset should be charged without interruption for at least 30
minutes before registering to the telephone base.
1. Press and hold FIND on the telephone base for about 24 seconds;
release FIND.
2. Immediately press FIND again.
Register a handset
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Registration.
2. Press <MENU/SELECT> and screen will alternately show
3. When complete, the handset screen alternately shows
•
Press FIND on base 4 sec
and
•
Press FIND on base 4 sec
and
•
Then press # on handset.
•
Then press # on handset
4. To register the handset(s) to the telephone base again, follow the
3. Press and hold <FIND> on the telephone base for about four seconds,
registration instructions in section Register a handset.
until you hear a beep. .
4. Press # (pound key) on the handset.The screen shows Registering...
Please wait.
NOTE: There are no visual or audible alerts to indicate the
base is under registration mode.
NOTE: There are no indication or Alert Tone to indicate the
base is under registration mode.
Note:
•
If the deregistration process is not successful, you might need to
reset the system and try again.To reset, unplug the power from the
telephone base and plug it back in.
When the handset is registered successfully, HANDSET registered
and then HANDSET X appears on the screen, with X being the handset
number (1-5).
•
You cannot deregister the handset(s) if any system handset is in use.
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39
TROUBLESHOOTING
TROUBLESHOOTING
I cannot dial out
If you have difficulty with your telephone, please try the suggestions below.
•
First try all the suggestions in the item I cannot get a dial tone.
Make sure you have a dial tone before dialing.The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal.Wait an extra second before dialing.
•
My telephone doesn’t work at all
•
Make sure the power cord is securely plugged in.
•
Make sure that the battery connector is securely plugged into the
cordless handset.
•
•
•
Check that all the telephones connected to the same telephone line are
hung up.
Make sure to set the dial mode to the correct setting (pulse dialing or
tone dialing) for the service in your area.
Eliminate any background noise. Noise from a television, radio or other
appliances may cause the telephone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room in your home with less
background noise.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
•
•
Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
•
•
If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery.
Reset the telephone base. Unplug the electrical power.Wait for
approximately 15 seconds, then plug it back in.Allow up to one minute
for the cordless handset and telephone base to reset.
You may need to purchase a new battery. Use only the supplied
rechargeable battery or contact the customer service helpline found in
this User Guide to purchase the correct replacement batteries.
•
•
My cordless handset isn’t performing normally
•
Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different, working electrical outlet not
controlled by a wall switch.
•
I cannot get a dial tone
•
First try all the suggestions above.
•
•
Move the cordless handset closer to the telephone base.You might have
moved out of range.
Reset the telephone base. Unplug the electrical power.Wait for 15
seconds then plug it back in.Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones
can cause interference with your cordless telephone.Try installing your
telephone as far away as possible from these types of electronic devices.
•
Move the cordless handset closer to the telephone base.You might have
moved out of range.
•
•
If the previous suggestions don’t work, disconnect the telephone base
from the telephone wall jack and connect to a different telephone. If there
is no dial tone on that telephone either, the problem is in your wiring or
telephone service. Contact your telephone service provider (charges may
apply).
•
Your telephone line cord might be malfunctioning.Try installing a new
telephone line cord.
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41
TROUBLESHOOTING
TROUBLESHOOTING
"Out of range or no pwr at base" appears on my cordless
handset
My cordless handset does not ring when I receive a call
•
Make sure that the ringer is not turned off.
•
Ensure that the telephone base is powered up.
Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
•
Make sure the telephone line cord is plugged securely into the telephone
base and the telephone wall jack. Make sure the power cord is securely
plugged in.
•
•
•
Move the cordless handset closer to the telephone base.You might have
moved out of range.
Reset the telephone base. Unplug the electrical power.Wait for 15
seconds then plug it back in.Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones
can cause interference with your cordless telephone.Try installing your
telephone as far away as possible from these types of electronic devices.
•
•
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously.Try unplugging one telephone at a
time until the telephone starts ringing.
The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably on an
upper floor.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact
your telephone service provider (charges may apply).
Other electronic products such as HAM radios and other DECT phones
can cause interference with your cordless telephone.Try installing your
telephone as far away as possible from these types of electronic devices.
Completely remove then replace the battery. Place the cordless handset
in the telephone base.Wait for the cordless handset to reestablish its
connection with the telephone base.Allow up to one minute for this to
take place.
•
•
•
•
•
•
•
I experience poor sound quality when using the speakerphone
•
For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
•
When using a speakerphone, controlling background noise in your
environment is essential.While you are listening to your party, press
MUTE/X to temporarily turn your microphone off.When it is
your turn to speak, remember to press MUTE/X again to turn the
microphone on.
Excessive background noise will cause a speakerphone to fade in and out.
Try controlling the background noise by turning off any audio devices near
the speakerphone.Also, try to avoid interrupting the person at the other
end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
•
•
Your telephone line cord might be malfunctioning.Try installing a new
telephone line cord.
I hear other calls while using my telephone
•
Disconnect the telephone base from the telephone wall jack, and plug in
a different telephone. If you still hear other calls, the problem is probably
in your wiring or telephone service. Call your telephone service provider
(charges may apply).
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43
TROUBLESHOOTING
ADDITIONAL HANDSETS
My caller ID isn’t working
To identify the model number of your phone:
•
Caller ID is a subscription service.You must subscribe to this service
from your telephone service provider for this feature to work on your
telephone.
Your caller must be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use caller
ID compatible equipment.
If you subscribe to high-speed Internet service (DSL - Digital Subscriber
Line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack.The filter prevents
noise and caller ID problems caused by DSL interference. Please contact
your DSL service provider for more information about DSL filters.
•
•
Turn the base of your phone upside down.
Locate the colored round label on your base.
• Orange label: D704™, up to 40dB of gain
• Green label: D702™, up to 30dB of gain.
•
•
Once you identified the model of your phone, you can determine the model
name of the additional handset(s) that works with your system.You can have
up to 5 handsets total (including the one(s) that was included with your
system at the time of purchase).
•
If the model number ...this is the
of your phone is...
...and the level of
compatible additional amplification on your
handset model...
D702HS™
D704HS™
system is up to...
30dB
My telephone does not receive caller ID when on a call
•
Make sure you subscribe to caller ID with call waiting features provided
by your telephone service provider. Caller ID features work only if both
you and the caller are in areas offering caller ID service, and if both
telephone service providers use compatible equipment.
D702™
D704™
40dB
New voicemail and icon show on the display and I don’t know
why
Thank you...
... for purchasing this Clarity amplified telephone.We hope you will enjoy using your
new system.
• Your telephone has voicemail indication. If New voicemail and
appear on the display, then your telephone has received a signal from
your telephone service provider that you have a voicemail message
waiting for you to retrieve from your telephone service provider. Contact
your telephone service provider for more information on how to access
your voicemail.
If you have any questions regarding the operation of this telephone, please contact
one of our Customer Service Representatives for prompt and useful information.
Phone: 800-426-3738
Fax: 800-325-8871
Email: [email protected]
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45
TECHNICAL INFORMATION
• D702™ - 30dB
• D704™ - 40dB
Dimensions
• Handset Size: 7” x2 1/4” x 1 1/2” (H xW x D)
• Base Size: 2 1/4” x 4 1/2” x 4 1/4” (H xW x D)
Weight
• HandsetWeight: 6.125 oz. (with batteries)
• BaseWeight: 4.25 oz.
Power Requirements:
• AC Adapter:
Input: 100V - 240V, 200mA
Output: 6VDC, 300 mA
• Battery: 2 X AAA, 600mAh Ni-MH
Use only NiMH rechargeable batteries.
NOTE: DO NOT MIX BATTERIES; REPLACE BOTH
BATTERIESWHEN NEEDED.
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