Bosch Appliances Glass Ceramic s NEM73UC User Manual

Use and Care Manual  
NEM73UC  
NEM93UC  
Bosch Glass Ceram ic Cooktops  
Models: NEM73UC, NEM93UC  
NEM Cooktop Use and Care Manual  
Im portant Safety Instructions  
IMPORTANT SAFETY INSTRUCTIONS  
!
!
READ ALL INSTRUCTIONS BEFORE USING YOUR COOKTOP  
If the information in this manual is not followed exactly,  
a fire or explosion may result causing property damage,  
personal injury or death.  
! WARNING  
TO REDU C E T H E RISK O F FIRE,  
ELECTRIC SHO CK, O R IN JURY TO  
PERSONS, OBSERVE THE FOLLOW ING:  
PERSONAL SAFETY  
W ARNING — TO REDUCE  
Use this unit only in the manner intended by the  
manufacturer. If you have any questions, contact  
the manufacturer.  
Before servicing unit,switch power OFF at service  
panel and lock service panel to prevent power from  
being switched on accidentally.  
Do not cook on a cooktop in which the glass top  
has broken. If the cooktop glass should break, do  
not use it or attempt to clean or fix it. Cleaning  
solutions and spill overs may penetrate the broken  
cooktop and create a risk of electric shock.Turn  
off electric circuit to the cooktop and call an  
authorized service agency immediately.  
THE RISK O F IN JURY TO  
!
PERSONS, IN THE EVENT OF  
A GREASE FIRE, O BSERVE  
THE FOLLOW ING:  
In the event of a grease fire SMOTHER FLAMES with  
a close-fitting lid, cookie sheet, or other metal tray,  
then turn off the gas burner. BE CAREFUL TO  
PREVENT BURNS. If the flames do not go out  
immediately, EVACUATE AND CALL THE FIRE  
DEPARTMENT.  
Do not usewater, includingwet dishclothesor towels  
on grease fires. A violent steam explosion may result.  
Do not store items of interest to children above  
the cooktop or at the back of it. If children climb  
onto the cooktop to reach these items,they could  
be seriously injured.  
NEVER PICK UP A FLAMING PAN. You may be  
burned.  
ALWAYS have a working SMOKE DETECTOR  
near the kitchen.  
Children and pets should not be left alone or  
unattended in an area where appliances are in use.  
They should never be allowed to sit or stand on  
any part of appliance.  
LEAVE THE HOOD VENTILATOR ON when  
flambéing food.  
Use an extinguisher ONLY IF:  
You know you have a Class ABC extinguisher,  
and you already know how to operate it.  
WARNING  
!
The fire is small and contained in the area where  
it started.  
DO  
N O T  
STO RE  
FLAMMABLE  
MAT ERIALS O N O R N EAR T H E  
CO O KTO P.  
The fire department is being called.  
You can fight the fire with your back to an exit.  
When using the cooktop, DO NOTTOUCH THE  
HOT COOKING AREA OR THE IMMEDIATE  
SURROUNDING AREA.Even though dark in color,  
these areas may be hot. Areas adjacent to the  
elements may become hot enough to cause burns.  
Never let clothing,pot holders,or other flammable  
materials come in contact with a cooking area until  
it has cooled.  
SMOTHER FLAMES from other types of food  
fires with baking soda. NEVER use water on  
cooking fires.  
For personal safety wear proper apparel. Loose  
fitting garments or those with long, loose sleeves  
should never be worn while cooking.Tie long hair  
so that it doesn't hang loose.  
PAGE 1  
NEM Cooktop Use and Care Manual  
Im portant Safety Instructions  
!
!
IMPORTANT SAFETY INSTRUCTIONS  
Read all instructions before using your cooktop  
Use only dry potholders. Moist or damp pot  
holders on hot surfaces may cause burns from  
steam. Do not use a towel or other bulky cloth in  
place of potholders. Do not let potholders touch  
hot cooking areas.  
Use high heat settings on the cooktop only when  
necessary. Use low to medium settings to heat oil  
slowly.  
Never move a pan of hot oil, especially a deep fat  
fryer. Wait until it is cool.  
This appliance is equipped with one or more  
surface units of different sizes. Always use utensils  
that have flat bottoms and that are large enough  
to cover the whole cooking area. The use of a  
utensil smaller than the size of the cooking area  
will expose a portion of the heated area to direct  
contact with the user which could result in burns.  
Proper relationship of utensil to burner will also  
improve efficiency.  
Never leave the cooktop unattended when using  
high heat settings. Boilovers can cause smoke and  
possibly damage the cooktop.  
Hold the handle of the pan to prevent movement  
of the utensil when stirring or turning food.  
Other than the use of metal pans,only certain types  
of glass, heatproof glass ceramic, ceramic,  
earthenware, or other glazed utensils are suitable  
for cooktop use.These types of utensils may break  
with sudden temperature changes.Use only on low  
or medium heat settings according to the utensil  
manufacturers directions.  
Turn handles of utensils inward so that they do  
not extend over adjacent work areas, cooking  
areas, or the edge of the cooktop. This will help  
prevent hot food spills, risk of burns and ignition  
of flammable materials, and preventing access by  
children.  
Clean the cooktop with caution. If the soil must  
be removed while the cooktop is hot, clean the  
hot top with the metal razor blade scraper only.  
Do not use a wet sponge or cloth while it is hot.  
Some cleaners produce noxious fumes if applied  
to a hot surface.  
The cooktop is for cooking. Never use it to warm  
or heat a room.  
Be sure your appliance is properly installed  
and grounded by a qualified ser vicer in  
a cco r da nce  
wit h t he  
Inst a lla t io n  
Instructions provided with the cooktop.  
Clean the ventilation system above or behind the  
cooktop frequently,so that grease from the cooking  
vapors does not accumulate on the filters, fan,  
intake, or hood.  
Do not repair or replace any part of the  
appliance unless specifically recom m ended  
in this m anual. All other servicing should  
be referred to a qualified ser vicer.  
Always use cookware and utensils appropriate for  
the type and amount of food being prepared.  
Do not place any hot cookware on the control  
panel area.  
Save These Instructions  
PAGE 2  
3
4
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7
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31  
2
1
4
3
6
NEM73UC  
8
4
5
5
1
12  
3
8
NEM93UC  
NO.  
1
TYPE  
Dual  
Single  
Dual  
Single  
Dual  
SIZ E  
W ATTAGE  
5-1/2" / 9" (140/230 mm)  
5-1/2" (140 mm)  
1100/2500  
2.  
3
1200  
5" / 7"(120/180 mm)  
6" (160 mm)  
700/1700  
1500  
4
5
5" / 8" (120/1956mm)  
800/1900  
6
7
8
Hot Surface Indicator Lights  
Dual Element "ON" Indicator Lights (Indicates inner and outer elements are on)  
Element "ON" Indicator Light (Lit for any element)Cooktop Mode ls  
7
2
N6 EM  
C
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kt  
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U
se and  
C
are ManualPAGE 3Cooktop Models  
NEM Cooktop Use and Care Manual  
Cooktop O perating Instructions  
Cooktop Operating Instructions  
Indicator LIGHTS  
BEFORE USING THE COOKTOP  
Elem ent ONIndicator Light  
FOR THE FIRST TIME  
The element “ON” indicator light glows whenever any  
element is turned on.The light remains lit until all of  
the elements are turned off.  
Remove all packing materials and literature from  
the cooktop surface.  
While cool, wipe with a clean, damp sponge and  
dry.  
The “ON” light is located in front of the control knobs.  
For dual elements there is an additional "ON" indicator  
light located at the top left of the control knob. This  
light glows when both the inner and outer elements  
are being used and the element is on. When using a  
setting other than 9 (High), the light will cycle on and  
off as the element cycles.  
Apply the Cooktop Cleaning Creme® packaged  
with the cooktop.Buff with a clean cloth.(See Page  
8 for daily care instructions.)  
There may be a slight odor during the first several  
uses; this is normal and will disappear.  
O N  
Optimum cooking results depend on the proper  
cookware being selected and used. (See Page 6.)  
The cooking surface will hold the heat and remain  
hot up to 25 or 30 minutes after the elements  
have been turned off.  
Hot Surface Indicator Light  
Each element features a hot indicator light to show  
when the cooking surface is too hot to touch. The  
signal light will turn on automatically in the area marked  
Caution - Hot at the center front. The light remains  
on until the cooking area has cooled to a safe-to-touch  
temperature.  
Read all safety precautions and Use and Care  
Manual information prior to operating.  
Precautions for Long Life and Good Appearance of  
the Surface  
Regular, daily care using the Cooktop Cleaning  
Creme® will protect the surface and make it easier  
to remove food soil and water spots.  
If a hot surface light is on, use caution when working or  
cleaning around the cooktop as the cooktop is still hot.  
CAUTION - HOT  
The glass ceramic cooking surface is a durable  
material resistant to impact but not unbreakable  
if a pan or other object is dropped on it.  
Do not use aluminum foil directly on the glass; it  
will melt and damage the glass surface.  
Retained Heat  
Do not allow plastic, paper, or cloth to come in  
contact with the hot glass surface; these items can  
melt or burn and damage the glass surface.  
The glass cooking surface retains heat and stays hot  
after the element(s) have been turned off. The retained  
heat may be used to hold foods at serving temperatures  
for a short time.  
Do not allow pans to boil dry. This can damage  
the pan, element and/or the cooktop.  
Note for Owners of W hite Cooktops: When  
an element is hot, there is a light green tint on the  
cooking surface. This is normal and will disappear  
after several minutes as the surface cools down.  
Never cook food directly on the glass.  
Avoid placing a wok support ring, trivet or other  
metal stand on the glass surface.  
Do not use the glass surface as a cutting board.  
Control Knobs  
Do not slide cookware across the cooking surface;  
it may scratch the glass.  
The controls on the cooktop are marked to show which  
element they control. All controls are marked from 1-9,  
with 1 being the lowest heat setting and 9 the highest setting.  
Do not place wet pans on the glass surface.  
PAGE 4  
NEM Cooktop Use and Care Manual  
Cooktop O perating Instructions  
The Elem ents /Setting the Controls  
Radiant Elem ents  
Dual Elem ent  
This type of electric element uses a wire ribbon located  
under the glass-ceramic surface to provide the heat  
for cooking. Radiant elements will cycle on and off by  
design (see Temperature Limiters, below.) There are an  
infinite number of heat settings between the 1-9  
positions.  
The dual element consists of two radiant ribbon  
elements within the same heating area.Either the small  
inner element or both the inner and outer elements  
may be selected for use.  
To turn ON the small, inner element, push down on  
the control knob and turn it clockwise.Use the control  
as if it was a single element.  
Single Elem ent  
To turn ON both the inner and outer elements  
together, push down on the control knob and turn it  
clockwise past the number 9 setting to the dual element  
marker. The dual ON indicator light will glow indicating  
that the dual element is on. Turn the knob  
counterclockwise to the disired setting. To turn off  
the dual element, turn the knob to the OFF position.  
To turn on a single element,push down on the control  
knob and turn in either direction to the desired heat  
setting.  
OFF  
OFF  
1
9
1
9
2
8
2
8
3
3
7
7
4
6
6
4
5
5
Dual Elem ent Control Knob  
Single Elem ent Control Knob  
Tem perature Lim iters  
Each radiant heating element has its own sensor to  
protect the glass cooking surface from extreme high  
temperatures. The limiters will operate automatically  
by cycling the element off regardless of the cook  
setting.  
Although cycling is normal, any one of the following  
conditions can activate the limiter and cause it to cycle  
on and off more than usual:  
The base of the pan is not making full contact with  
the heating surface (due to a warped or uneven  
base).  
The pan is too small for the size of the element.  
The pan has boiled dry.  
The material or shape of the pan is slow to transfer  
the heat.  
PAGE 5  
NEM Cooktop Use and Care Manual  
Cooktop O perating Instructions  
Using Proper Cookware  
Cookware Characteristics  
The choice of pans directly affects the cooking speed  
and uniformity. For best results select pans with the  
following features:  
FLAT BASES - When a pan is hot, the base (pan  
bottom) should rest evenly on the surface without  
wobbling (rocking). Flat,medium-to-heavy-weight pans  
are best.  
Cookware Tips  
• Use of pots and pans with rounded (either  
concave or convex) warped or dented bottoms  
should be avoided. See drawings above.  
Make sure the bottom of the pot or pan being  
used is clean and dry.  
• Use pots and pans with thick, smooth metal  
bottoms.  
• Do not slide metal pots across the cooktop.Pans  
may leave marks. (See Page 9 for cleaning.)  
• Do not use glass pans as they may scratch the  
surface.  
To test the flatness of your pans  
Turn the pan upside down on the countertop and place  
a ruler flat against the bottom of the pan. The bottom  
of the pan and the straight edge of the ruler should be  
flush against each other.  
Another simple test to determine even heat  
distribution across the cookware bottom is to place  
1” water in the pan. Bring the water to a boil and  
observe the location of the bubbles as the water starts  
to boil. Good, flat cookware will have an even  
distribution of bubbles over the bottom surface area.  
CAUTION  
Foods packaged in alum inum foil should not  
be placed directly on the glass ceramic surface for  
cooking; aluminum foil can melt and cause perma-  
nent damage.  
DIAMETER – The base of the pan should cover or  
match the diameter of the element being used. Pans  
may overhang the element area by 1" all around.  
CAUTION  
TIGHT FITTING LID – A lid shortens cooking  
time by holding the heat inside the pan.  
Plastic, paper and cloth can m elt or burn  
when in contact with a hot surface. Do not let  
these items come in contact with the hot glass  
ceramic surface.  
Specialty pans  
Specialty pans, such as griddles, roasters, pressure  
cookers, woks, water bath canners and pressure  
canners must have the same features as described  
above. (Use only a flat-bottom wok.) Never place a  
support ring, such as a wok ring or trivet, on the  
cooking surface.  
Do not allow pans to boil dry. This can perma-  
nently damage the pan, the element and the  
cooktop glass.  
PAGE 6  
NEM Cooktop Use and Care Manual  
Cooktop O perating Instructions  
Heat Settings for Radiant Elem ents  
All these settings are recommended without the element being preheated. Use this chart as a guide.  
A range of heat settings are listed because the actual  
setting depends on:  
Type of Food  
HEAT SETTINGS  
1) type and quality of pan  
2) type, quantity and temperature of the food  
3) element used  
Melting butter/chocolate  
1
4) the cooks preference.  
Delicate sauces  
Finishing rice  
Simmering sauces with  
butter and egg yolk  
1-3  
4-6  
208/240 Volt Connection: The Heat Settings  
recommended on this page are based on a 240 volt  
power source. If your cooktop is connected to 208  
volts, the same heat settings apply but foods may take  
a little longer to finish cooking.  
Bacon  
Cooking vegetables, fish,  
broths  
Eggs, fried or scrambled  
Finishing cereals, pasta  
Milk  
Pancakes  
Pudding  
Simmering meats  
Steaming vegetables,  
fish, broths  
Pan frying  
Spaghetti sauces  
Sauteed vegetables  
Stewing meat, soups  
Braising meat  
Pan frying meat, fish,  
Stir frying  
6-8  
Quickly brown or  
sear meats  
Hold rapid boil  
Boiling water for  
vegetables, pasta,  
rice, etc.  
9
PAGE 7  
NEM Cooktop Use and Care Manual  
Cooktop Care and Maintenance  
Cleaning Guide  
Before Use Care  
Powdery cleaners containing chlorine bleach  
can permanently stain the cooktop.  
Flam m able cleaners such as lighter fluid or  
WD-40.  
Care is easy when preventative steps are taken. For  
example, apply a small amount of Cooktop Cleaning  
Creme® (packaged with cooktop) on a daily basis.  
This provides a protective film that makes it easy to  
remove water spots or food spatters.The temperature  
of the cooking surface reduces the protective qualities  
of this cleaner. It m ust be reapplied before each use.  
DAILY CLEANING TECHNIQUES  
1. Clean the surface when it is com pletely cool  
with the following exception.  
Use a clean cloth and apply Cooktop Cleaning Creme®  
before each use to remove dust or metal marks that  
can occur on the counterlevel surface between uses.  
Rem ove these soils Dry Sugar, Sugar Syrup,  
Tom ato Products, Milk im m ediately with the  
razor blade scraper:  
CONTROL KNOBS  
Pull up to remove. Slip a towel under the knob and  
hold edge of towel together. Using the towel for  
leverage, pull up.Wipe with hot, soapy cloth, rinse and  
dry. Do not soak!  
SIDE TRIM  
(Stainless steel models)  
Always wipe with the grain when cleaning.For moderate/  
heavy soil, use BonAmi® or Soft Scrub® (no bleach).  
Wipe using a damp sponge or cloth, rinse and dry.  
RECOMMENDED CLEANERS  
Cooktop Cleaning Crèm e®  
Use only a small amount; apply to a clean paper  
towel or cloth.Wipe on the surface and buff with a  
clean dry towel.  
How to use a Razor Blade Scraper  
CAUTION  
BonAmi®: rinse and dry.  
Do not use any kind of cleaner on the glass while the  
surface is hot; use only the razor blade scraper. The  
resulting fumes can be hazardous to your health.  
Heating the cleaner can chemically attack and damage  
the surface.  
Soft Scrub® (without bleach): rinse and dry.  
White Vinegar: rinse and dry.  
Razor blade scraper (packaged with cooktop)  
Note: The recommended cleaners indicate a type  
of cleaner and do not constitute an endorsement.  
2. W ipe off spatters with a clean, damp sponge  
or paper towel. Rinse and dry. Use white vinegar if  
smudge remains; rinse.  
AVOID THESE CLEANERS  
Glass cleaners which contain am m onia or  
chlo r ine ble a ch. These ingredients may  
permanently etch or stain the cooktop.  
Caustic Cleaners  
Oven cleaners such as Easy Off® may etch the  
cooktop surface.  
Abrasive Cleaners  
Metal scouring pads and scrub sponges such as  
Scotch Brite® can scratch and / or leave metal marks.  
Soap-filled scouring pads such as SOS® can  
scratch the surface.  
Use Daily  
3. Apply a sm all am ount of t he Cookt op  
Cleaning Crèm e®. When dry, buff surface with  
a clean paper towel or cloth.  
PAGE 8  
NEM Cooktop Use and Care Manual  
Cooktop Care and Maintenance  
Special Care Chart  
POSSIBLE SOLUTION  
TYPE OF SOIL  
Failure to rem ove these soils im m ediately can  
perm anently dam age the surface.  
Dry sugar, sugar syrup, m ilk or tom ato spills.  
Melted plastic film or foil. All these item s  
REQUIRE IMMEDIATE REMOVAL.  
• Remove pan and turn off the element.  
Wearing an oven mitt, hold scraper at 30o angle,  
using care not to gouge or scratch the glass. Push  
soil off the heated area.  
Rem ove only these types of spills while the  
surface is hot using the razor blade scraper. See  
illustration on Page 8.  
• After the surface has cooled, remove the residue  
Be sure to use a new, sharp razor in your scraper.  
and apply the Cooktop Cleaning Creme®.  
Soften by laying a damp paper towel or sponge on  
top of soil for about 30 minutes.  
Burned-on food soil, dark streaks, and specks  
• Use a plastic scrubber and Cooktop Cleaning  
Creme® or use the razor blade scraper. Rinse and  
dry.  
• Use a soapy sponge or cloth to remove grease;  
rinse thoroughly and dry. Apply Cooktop Cleaning  
Creme®.  
Greasy spatters  
• Pans with aluminum, copper or stainless steel bases  
may leave marks. Treat immediately, after surface  
has cooled, with the Cooktop Cleaning Creme. If this  
does not remove the metal marks, try a mild abrasive  
(Bon Ami®, Soft Scrub® without bleach) with a  
dampened paper towel; rinse; and reapply creme.  
Failure to rem ove m etal m arks before the  
next heating m akes rem oval very difficult.  
Metal m arks: Iridescent stain  
Hard W ater Spots  
Hot cooking liquids dripped on surface  
• The minerals in some water can be transferred  
onto the surface and cause stains. Use undiluted  
white vinegar, rinse and dry. Recondition with  
Cooktop Cleaning Creme.  
Rem ove boilovers and stains, before using the  
cooktop again.  
Surface scratches  
• Apply Cleaning Creme before using to remove  
sand-like grains and grit such as salt and seasoning.  
Small scratches are to be expected on the glass surface,  
but do not affect cooking. In time, small scratches will  
become smoother and much less noticeable with daily  
use of the Cooktop Cleaning Creme.  
• Can be reduced by using pans with bases that are  
smooth, clean, and dry before use. Use  
recommended Cooktop Cleaning Creme daily on  
the cooktop.  
Be Careful: Diam ond rings will scratch the  
surface.  
PAGE 9  
NEM Cooktop Use and Care Manual  
Cooktop Care and Maintenance  
Troubleshooting  
Before calling for service, check these suggestions to avoid unnecessary service charges.  
QUESTION  
SUGGESTED SOLUTIONS  
This is normal.The temperature limiter operates  
automatically to protect the glass ceramic surface  
from extreme high temperature damage.  
Elem ent cycles on the highest setting  
Pan base is warped and not making full contact with  
the heating surface.  
Elem ent cycles m ore than usual  
Base diameter of pan is too small for the size of the  
element.  
Pan ingredients have boiled dry.  
Material of pan is a poor heat conductor; heat  
transfers too slowly  
This is normal with new cooktops and will disappear  
after several uses.  
A slight odor is noticeable when an  
elem ent is turned on  
Check the power source to see if a fuse has blown  
or if the circuit breaker tripped.  
Check power supply.  
Cooktop controls will not turn on  
Replacem ent razor blades for the  
scraper  
The scraper is packaged with single-edge, stainless  
steel blades. Use a standard single-edge blade for  
replacement.  
Cooking results are not what was  
expected  
The cooktop is not level.  
Cooking pan does not fit the surface being used.  
Cookware is not the type or size recommended.  
Normal and will disappear as the surface cools  
down.  
Green tint on white glass  
HOW TO OBTAIN SERVICE  
Call: For authorized service or parts information,call 800/944-2904.We want you to remain a satisfied customer.  
If a problem does come up that cannot be resolved to your satisfaction please let us know.  
W rite: BSH Home Appliances Corp. Customer Support, 5551 McFadden Avenue, Huntington Beach, CA 92649  
800/944-2904.Whether you write or call, please provide us with the model number, serial number and date of  
original purchase or installation.  
PAGE 10  
NEM Cooktop Use and Care Manual  
Bosch Cooktop W arranty  
Statement of Limited Warranty  
The warranties provided by BSH Home Appliances Corp. in this Statement of Limited Warranty apply only to the BSH Electric  
Cooktops ("Cooktop") sold to you, the first using purchaser, provided that the Cooktop was purchased (1) for your use and not for  
resale and (2) in the United States or Canada and is located in the country of purchase.As used in this Statement of Limited  
Warranty, the term " Date of Installation" shall refer to the earlier of the date the Cooktop is installed or ten (10) business days  
after the date the Cooktop is sold to the first using purchaser, the warranties stated herein apply only to the first using purchaser  
and are not transferable.  
Standard Limited Warranty  
BSH warrants that its Cooktop is free from defects in materials and workmanship for a period of twelve (12) months from the Date  
of Installation. During the warranty period, BSH or tis authorized service center will repair or replace, at its sole option, any  
Cooktop that proves to have been defective under conditions of normal use without charge.All removed parts and components  
shall become the property of BSH, at BSH's option.All replaced and/or repaired parts shall assume the identity of the original part  
for purposes of this warranty and this warranty shall not be extended with respect to such parts.  
Extended Limited Warranty  
BSH further warrants that the electric heating elements and controls of the Cooktop and the ceramic glass of the Cooktop shall be  
free from defects in materials for a period of time beginning on the twelfth (12th) month from the Date of Installation and continu-  
ing until the sixtieth (60th) month from the Date of Installation ("extended warranty period"). During the extended warranty period,  
BSH will replace any electric heating elements, controls, or ceramic glass of the Cooktop that proves to have been defective under  
normal conditions of use without charge, excluding any labor (including but not limited to labor charges incurred in the removal and  
reinstallation of any Cooktop), transportation, and/or shipping costs incurred in the performance of this extended warranty.All  
replaced parts covered under this paragraph shall assume the Identity of the original for purposes of this extended warranty and this  
warranty shall not be extended with respect to such parts.  
Other Conditions of the Limited Warranties  
The warranties provided in this Statement of Limited Warranty exclude defects or damage resulting from (1) use of the Cooktop in  
other than its normal and customary manner (commercial use of the Cooktop shall not be deemed normal or customary), (2)  
misuse, abuse, accidents or neglect, (3) improper operation, maintenance, installation or unauthorized service, (4) adjustment or  
alteration or modification of any kind, (5) a failure to comply with applicable state, local, city, and county electrical and/or building  
codes, (6) spills of food or liquid, and (7) external forces such as floods, fires, acts of God or other circumstances beyond BSH's  
control.Also excluded from this warranty are scratches and damages on external surfaces and exposed parts of Cooktops on which  
the serial numbers have been altered, defaced of removed.  
To the extent allowed by law, this warranty sets out your exclusive remedies with respect to products covered by it, whether the  
claim arises in contract or tort (including strict liability and negligence) or otherwise. BSH will not be liable for consequential or  
incidental damages, losses, or expenses.THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES.ANY WARRANTY  
IMPLIED BY LAW,WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, SHALL  
BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS WARRANTY IS EFFECTIVE. No attempt to alter, modify, or amend  
this warranty shall be effective unless authorized in writing by an officer of BSH.  
How to Obtain Warranty Service  
To obtain warranty service for the Cooktop, you should contact the nearest BSH authorized service center or the BSH Customer  
Support Call Center, 5551 McFadden Avenue, Huntington Beach, CA 92649, 800/944-2904.  
NOTICE TO CALIFORNIA OWNERS  
If your Cooktop needs warranty service and there is no authorized BSH service center reasonably close to you, you may notify the  
BSH reseller from whom you purchased the Cooktop . If the BSH reseller fails to repair or replace the defective parts, or partially  
refund your purchase price (where applicable), you may have the Cooktop repaired at any large appliance repair shop or center and  
you will be reimbursed for all reasonable expenses provided the costs are substantiated in writing and the work performed is  
covered by this warranty. BSH shall not reimburse any repair costs hereunder which exceed the depreciated value of the Cooktop.  
PAGE 11  
Model Number ______________  
Serial Number ______________  
Specifications are for planning purposes only. Refer to installation instructions and consult your countertop supplier  
prior to making counter opening. Consult with a heating and ventilating engineer for your specific ventilation re-  
quirements. For the most detailed information, refer to installation instructions accompanying product or write to  
BSH Home Appliances Corp. indicating model number.  
We reserve the right to change specifications or design without notice. Some models are certified for use in Canada.  
BSH is not responsible for products which are transported from the United States for use in Canada. Check with  
your local Canadian distributor or dealer.  
For the most up to date critical installation dimensions by fax, use your fax handset and call 702/833-3600. Use code #8317.  
5551 McFadden Avenue, Huntington Beach, CA 92649 • 800/944-2904  
© 2002 BSH Home Appliances Corp. • Litho in USA • 02/02  
50 60 00 34 92 (8201)  

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