BT Domus User Manual

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BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
BT Domus  
User Guide  
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BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
This User Guide provides you with all the  
information you need to get the most  
from your phone.  
Got everything?  
• BT Domus handset  
• BT Domus base  
• 1 x Li-ion rechargeable battery  
Before you make your first call you will  
need to set up your phone. Follow the  
simple instructions in ‘Getting Started’,  
on the next few pages.  
• Mains power adaptor  
(item code 028771)  
Telephone line cord  
If you have purchased a  
BT Domus multiple pack you  
will also have the following  
items for each handset:  
Need help?  
If you have any problems setting up or using your BT Domus please  
call the Helpline on 0870 605 8047 or email  
• BT Domus additional handset  
• BT Domus charger  
Alternatively, you may find the answer in the ‘Help’ section at the  
back of this guide.  
• 1 x Li-ion rechargeable battery  
• Small mains power adaptor for  
charger (item code 035929)  
IMPORTANT  
Only use the telephone line cord supplied.  
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4
In this guide  
Getting started  
Save a number from the redial list  
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Handset battery . . . . . . . . . . . . . . . . . . . . . . . 8  
Setting up for multiple packs . . . . . . . . . . . . 8  
Set date and time manually. . . . . . . . . . . . . . 9  
to the phonebook . . . . . . . . . . . . . . . . . . . . . 19  
Delete a redial number . . . . . . . . . . . . . . . . . 20  
Delete all redial numbers . . . . . . . . . . . . . . . 20  
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Paging/Find handset . . . . . . . . . . . . . . . . . . . 21  
Getting to know your phone  
Phonebook  
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10  
Standby screen and display icons . . . . . . . . . 11  
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Navigating the menus . . . . . . . . . . . . . . . . . . 13  
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Store a name and number . . . . . . . . . . . . . . . 21  
View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Dial an entry. . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Edit a name and number . . . . . . . . . . . . . . . . 22  
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 23  
Delete entire phonebook. . . . . . . . . . . . . . . . 23  
Character map . . . . . . . . . . . . . . . . . . . . . . . . 24  
VIP ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Copy from SIM card . . . . . . . . . . . . . . . . . . . . 26  
Using the phone  
Switch handset on or off . . . . . . . . . . . . . . . . 16  
Make an external call. . . . . . . . . . . . . . . . . . . 16  
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16  
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Earpiece/handsfree volume. . . . . . . . . . . . . . 17  
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Make a handsfree call . . . . . . . . . . . . . . . . . . 18  
Answer a call handsfree. . . . . . . . . . . . . . . . . 18  
Switch to handsfree during a call . . . . . . . . . 18  
Redial the last number called . . . . . . . . . . . . 19  
Redial a number from the redial list . . . . . . . 19  
Handset settings  
Handset ringtone . . . . . . . . . . . . . . . . . . . . . . 27  
Handset ringer volume . . . . . . . . . . . . . . . . . 27  
Receiver volume. . . . . . . . . . . . . . . . . . . . . . . 27  
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 28  
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Auto talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Auto hangup . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Key beep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Battery saver . . . . . . . . . . . . . . . . . . . . . . . . . 29  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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In this guide  
5
Redial length . . . . . . . . . . . . . . . . . . . . . . . . . 30  
PABX access code. . . . . . . . . . . . . . . . . . . . . . 30  
Switch PABX access code on or off . . . . . . . . 30  
Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
To use Call Waiting . . . . . . . . . . . . . . . . . . . . . 40  
Answering machine  
Base settings  
Switch the answering machine on / off . . . . 41  
Play new messages . . . . . . . . . . . . . . . . . . . . 42  
Message playback . . . . . . . . . . . . . . . . . . . . . 42  
Delete all old messages . . . . . . . . . . . . . . . . . 43  
Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Audible message alert . . . . . . . . . . . . . . . . . . 44  
Switch message alert beep on / off . . . . . . . 44  
Outgoing messages (OGM) . . . . . . . . . . . . . . 44  
Record your own outgoing message . . . . . . 45  
Check or delete your outgoing message . . . 45  
Answer mode . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Record a memo . . . . . . . . . . . . . . . . . . . . . . . 46  
Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 48  
Change the remote access security PIN . . . . 48  
To check for messages . . . . . . . . . . . . . . . . . . 48  
Operating your answering  
Base ringtone . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Base ringer volume . . . . . . . . . . . . . . . . . . . . 31  
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
First ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Clock & alarm  
Date & time . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Set time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Time format . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Set date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Set day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Set alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Stop alarm ring. . . . . . . . . . . . . . . . . . . . . . . . 35  
Set alarm ringtone . . . . . . . . . . . . . . . . . . . . . 35  
Cancel an alarm call . . . . . . . . . . . . . . . . . . . . 35  
Calls lists  
machine remotely . . . . . . . . . . . . . . . . . . . . . 49  
Caller Display and Calls list. . . . . . . . . . . . . . . 36  
View and dial new missed Calls . . . . . . . . . . . 37  
View and dial from the Calls list menu . . . . . 37  
Copy a Calls list number to the phonebook . 38  
Delete a Calls list entry. . . . . . . . . . . . . . . . . . 38  
Empty calls list . . . . . . . . . . . . . . . . . . . . . . . . 39  
Text messaging (SMS)  
Subscribe to the text messaging service. . . . 50  
Cost of the fixed line service . . . . . . . . . . . . . 50  
Send a text message . . . . . . . . . . . . . . . . . . . 51  
Check messages in your Outbox . . . . . . . . . . 52  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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6
In this guide  
Receiving and reading text messages. . . . . . 52  
Read a new message . . . . . . . . . . . . . . . . . . . 52  
Read, reply, forward, delete, or save  
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
General information  
sender’s number. . . . . . . . . . . . . . . . . . . . . . . 53  
Service Centre numbers. . . . . . . . . . . . . . . . . 54  
Add or change Service Centre numbers . . . . 54  
Select Send Service Centre . . . . . . . . . . . . . . 55  
Switch message alert melody on or off . . . . 55  
Set message alert tone . . . . . . . . . . . . . . . . . 56  
Replacing the handset battery . . . . . . . . . . . 68  
Safety information . . . . . . . . . . . . . . . . . . . . . 68  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 69  
Product disposal instructions . . . . . . . . . . . . 69  
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Returning your phone . . . . . . . . . . . . . . . . . . 70  
How many telephones can I have? . . . . . . . . 71  
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Declaration of Conformance . . . . . . . . . . . . . 71  
Connecting to a switchboard. . . . . . . . . . . . . 71  
Inserting a pause . . . . . . . . . . . . . . . . . . . . . . 71  
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Using additional handsets  
Registering an additional handset . . . . . . . . 57  
Select a base. . . . . . . . . . . . . . . . . . . . . . . . . . 58  
De-register a handset . . . . . . . . . . . . . . . . . . 59  
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Call another handset . . . . . . . . . . . . . . . . . . . 59  
Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 59  
3-way conference call . . . . . . . . . . . . . . . . . . 60  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Getting started  
7
WARNING  
Location  
Do not place your BT Domus in the  
bathroom or other humid areas.  
Place your BT Domus within 2 metres of the mains power  
socket and telephone socket so that the cables will reach.  
Handset range  
The BT Domus has a range of up to  
300 metres outdoors when there is a  
clear line of sight between the base  
and handset. Any obstruction between  
the base and handset will reduce the  
range significantly. With the base  
indoors and handset either indoors or  
outdoors, the range will normally be  
up to 50 metres. Thick stone walls can  
severely affect the range.  
Make sure it is at least 1 metre away from other electrical  
appliances to avoid interference.  
Your BT Domus works by sending radio signals between the  
handset and base. The strength of the signal depends on  
where you site the base. Putting it as high as possible ensures  
the best signal.  
Signal strength  
Setting up  
The icon on your handset indicates  
when you are in range. When out of  
range of the base, the out-of-range  
tone will sound every minute. This  
tone is repeated until you move back  
into range.  
Which power adaptor?  
If you have purchased a multiple pack,  
you should use the larger mains power  
adaptor for the base.  
IMPORTANT  
The base station must be plugged into  
the mains power socket at all times.  
Do not connect the telephone line  
until the handset is fully charged.  
Only use the power and telephone  
cables supplied with the product.  
1. Plug the mains power cable into the socket marked  
on the  
underside of the base and plug the other end into the mains  
power wall socket and switch the power on.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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8
Getting started  
Battery low warning  
2. Insert the Li-ion rechargeable battery supplied into the handset.  
Then slide the compartment cover into place.  
If the  
icon flashes in the external  
display you will need to recharge the  
handset before you can use it again.  
You also hear a low battery warning  
beep once every 60 seconds.  
During charging, the  
scroll in the display.  
icon will  
Battery performance  
In ideal conditions, a fully charged  
battery should give up to 10 hours talk  
time or 80 hours standby time on a  
single charge.  
3. Place the handset on the base to charge for at least 24 hours.  
When the handset is fully charged the icon will be displayed.  
If the battery is low, your BT Domus  
will automatically fast charge them,  
otherwise the battery is trickle charged.  
The handset screen flashes BASE1until it locks onto the base  
and changes to the standby screen.  
After charging your handset for the  
first time, subsequent charging time is  
about 6–8 hours a day. The battery  
and handset may become warm  
during charging. This is normal.  
4. After 24 hours, plug one end of the telephone line cord into  
the socket marked on the underside of the base and the  
other end into the telephone wall socket.  
Note that a new battery does not  
reach full capacity until it has been in  
normal use for several days.  
Only use the telephone line cord supplied.  
To keep your battery in the best  
condition, leave the handset off the  
base for a few hours at a time.  
Setting up for multiple packs  
If you have purchased a BT Domus multiple pack, you will  
need to prepare any additional handsets and chargers for use.  
For each additional handset and charger:  
Running the battery right down at  
least once a week will help it last  
as long as possible.  
1. Connect the small power adaptor to the charger and switch on.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Getting started  
9
When charging the battery from flat,  
it will take about one minute for the  
handset display to power up.  
2. Insert the Li-ion rechargeable battery supplied into the handset.  
Then slide the compartment cover into place.  
3. Place the handset on the charger to charge for at least 24 hours.  
The charge capacity of rechargeable  
batteries will reduce with time as they  
wear out, giving the handset less  
talk/standby time. Eventually they will  
need to be replaced. New batteries are  
available from the BT Domus Helpline  
on 0870 605 8047.  
Any additional handsets supplied as part of a multipack are  
pre-registered to the base so, once charged, are ready for use.  
The handset number is shown in the display.  
For instructions on how to install a  
new battery, see page 8.  
Set date and time manually  
Date and time  
1. Press Menuand scroll  
2. Scroll to SetTimeand press OK.  
3. Enter the time using the 12 hour clock and press OKto save.  
4. Press Backand scroll to SetDate. Press OK.  
to Clock&Alarmthen press Select.  
Providing you have subscribed to your  
network’s Caller Display service, the  
date and time is set automatically for  
all handsets when you receive your  
first call. If you do not have a Caller  
Display service you can set the date  
and time manually.  
5. Enter the date, e.g. 22/09/2007 and press OKto save.  
The date and time is recorded with  
each answering machine message  
you receive.  
Then press Backto return to standby.  
If you wish to set the day now as well, please refer to page 34.  
To change bewteen the 12 and 24  
hour time format, see page 33.  
Your BT Domus is ready for use.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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10  
Getting to know your phone  
Handset buttons  
Option button (left)  
Option button (right)  
Press to open the Menu.  
Press to open the Names list, page 22.  
Press to select options displayed  
on screen.  
Press to select options displayed  
on screen.  
Up  
In standby, press to open and scroll  
through the Redial list, page 19.  
Right / Int  
In standby, press to make an internal  
call, page 59.  
In talk mode, press to adjust volume.  
When entering text, press to move  
the cursor.  
In menu mode, press to scroll through  
the options.  
When listening to answering machine  
messages, press to play the next  
message, see page 43.  
When storing an entry in the phone  
book, press and hold to enter a Pause,  
page 71.  
End Call / off / on  
Press to end a call.  
Talk/Handsfree  
In standby mode, press to make and  
receive calls, page 16.  
In standby, press and hold to switch  
the handset off/on.  
In talk mode, press to switch handsfree  
on and off, page 18.  
In menu mode, press to return  
to standby.  
Left/Calls list  
In standby, press to access the received  
call list, see page 36.  
Down  
In standby, press to open and scroll  
through the Names list, page 22.  
When entering text, press to move  
the cursor.  
In talk mode, press to adjust volume.  
In menu mode, press to scroll through  
the options.  
When listening to answering machine  
messages, press once to replay the  
message or twice to play the previous  
message, page 43.  
# / Lock  
Press and hold to lock the keypad.  
When entering text, press to switch  
between upper and lower case letters.  
Also used to enter recall.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Getting to know your phone  
11  
Standby screen  
Range indicator  
Time display  
Battery status  
Handset name/number  
Display icons  
Handset battery status.  
Scrolls when the handset is charging.  
Handset ringer is switched off.  
Your answering machine is switched on.  
New missed calls.*  
Displayed in standby mode to indicate  
handset is in range of the base.  
Flashes if you move out of range.  
New text message.*  
An alarm is set.  
New answer machine message.  
The keypad is locked.  
*
For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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12  
Getting to know your phone  
Base (Top)  
Page/Find handset  
SIM card tray  
Press and release to page/find handset(s), page 21.  
Insert your mobile phone SIM card here to copy  
your contacts to your BT Domus phonebook.  
Press and hold to enter registration mode when  
registering handsets, page 57.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Getting to know your phone  
13  
Navigating the menus  
Option buttons  
Press to select the option displayed  
on the screen.  
Your BT Domus has an easy to use menu system.  
Each menu has a list of options, which you can see on the  
menu map on the following page.  
When the handset is switched on and in standby:  
1. Press Menuto open the main menu.  
2. Then use  
or  
buttons to scroll through the  
available options.  
If no buttons are pressed for 20  
seconds, the handset returns to  
standby automatically.  
3. Press the Selectoption button to select a menu option or the  
Backoption button to go back to the previous screen.  
To exit a menu and return to standby, press and hold  
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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14  
Getting to know your phone  
Menu map  
Text Messaging  
Calls lists  
Handset Settings  
Base settings  
Write Message  
Inbox  
Received Calls  
Missed Calls  
Dialled Calls  
Delete Calls  
Ringtone  
Ringtone  
Ringer Volume  
Receiver Volume  
Handset Name  
Language  
Ringer Volume  
System PIN  
First Ring  
Outbox  
Delete Messages  
Text Settings  
Auto Talk  
Auto Hangup  
Key Beep  
Battery Save  
Redial Length  
PABX Access Code  
Press Namesfrom the standby screen  
to open the phonebook:  
If there are no entries  
in the phonebook:  
If there are entries in the  
phonebook, press Options:  
Add Entry  
Add Entry  
Copy from SIM  
Delete entry  
Copy from SIM  
Show Details  
Edit Entry  
Ringtone  
Clear Phonebook  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Getting to know your phone  
15  
Answer machine  
Clock & Alarm  
Registration  
Play New Messages  
Play All Messages  
Alarm  
Register Handset  
Select Base  
Time Format  
Set Time  
Set Date  
Set Day  
De-register  
Answer settings  
Answer On/Off  
Answer Mode  
Record Memo  
Outgoing Messages  
Message Alert  
Answer Delay  
Remote PIN  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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16  
Using the phone  
Switch handset on or off  
To switch off:  
1. Press and hold  
To switch on:  
.
.
1. Press and hold  
Make an external call  
Call timer  
1. Press  
.
Your handset will automatically time  
the duration of all external calls. The  
handset display shows the call duration  
both during and for a few seconds  
after your call.  
2. When you hear the dial tone, dial the number.  
Preparatory dialling  
1. Dial the number first. If you make a mistake press Clearto  
delete the last digit.  
2. Press  
to dial.  
If you need to enter a pause when preparatory dialling, press  
and hold  
. The display shows Pas part of the number.  
End a call  
1. Press  
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Using the phone  
17  
Auto talk  
Receive a call  
As long as you have auto talk set to ON  
you can answer a call by lifting the  
handset off the base. If you have  
When you receive a call, the phone rings. The display shows  
the caller’s number if available or the caller’s name it matches  
an entry in the phonebook. If you do not have a Caller Display  
service, the screen shows ExternalCall.  
switched auto talk off, you will need to  
press  
to answer the call. Auto talk  
ON is the default setting.  
Out of range warning  
1. Press  
.
If the handset goes out of range  
of the base, the icon will flash and the  
handset gives a warning beep.  
Earpiece / handsfree volume  
If you are on a call, the line will  
hang up. Move back within in range.  
The handset will automatically  
re-connect to the base.  
During a call you can adjust the volume of the earpiece or  
loudspeaker. There are 5 levels.  
1. Press  
or  
to increase or decrease the volume.  
Secrecy  
During a call, you can talk to someone nearby without your  
caller hearing.  
1. Press Secrecy. The display shows SecrecyOnand your caller  
cannot hear you.  
2. Press Offto return to your caller.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 18  
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18  
Using the phone  
Handsfree  
Make a handsfree call  
Handsfree lets you talk to your caller  
without holding the handset. It also  
enables other people in the room to  
listen to your conversation over the  
loudspeaker.  
1. Dial the number then press  
2. Press again. The icon is displayed and you hear your  
call over the handset loudspeaker.  
.
During a handsfree call, press  
to change the volume.  
or  
Press  
to switch the call between the earpiece and the  
loudspeaker.  
3. Press  
to end the call.  
Answer a call handsfree  
When the phone rings:  
1. Press  
to answer the call then press  
again.  
The call is transferred to the loudspeaker.  
Switch to handsfree during a call  
1. During a call: press  
To switch handsfree off and return the call to the earpiece,  
press again.  
to put the call on the loudspeaker.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 19  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Using the phone  
19  
Redial  
Redial the last number called  
1. Press the last number you called is displayed.  
2. Press to dial.  
Up to the last 20 telephone numbers  
called are saved in the redial list. You  
can then select any of the numbers to  
redial, delete or copy to the  
phonebook.  
Redial numbers can be up to  
32 digits long.  
Redial a number from the redial list  
1. Press the last number you called is displayed.  
2. Press  
3. Press  
or  
to scroll to the number you want.  
to dial.  
Press Clearto delete any unwanted  
digits and then enter new ones using  
the keypad.  
Save a number from the redial list to the phonebook  
1. Press  
then scroll  
or  
to the number you want.  
Press and hold Clearto return to  
standby.  
2. Press Optionsand scroll  
to SaveNumber.  
If the phonebook is full, the display  
shows PhonebookMemoryFulland the  
number will not be saved. You will  
need to delete a number in the  
phonebook first, see page 23.  
3. Press OK. Use the keypad to enter a name.  
4. Press OK. The number is displayed.  
5. Press OK. The entry is saved. Press Backto return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 20  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
20  
Using the phone  
Delete a redial number  
1. Press  
. The last number dialled is displayed.  
or to the number you want.  
or to DeleteEntry.  
Press OK. Press Yesto confirm.  
4. Press to exit and return to standby.  
2. Scroll  
3. Press Optionsand scroll  
Delete all redial numbers  
1. Press Menu, scroll to CallsLists, press Select.  
2. Scroll to DeleteCallsand press OK. Scroll or  
DialledCalls. Press OK.  
3. Press Yesto confirm or Noto cancel.  
4. Press call to exit and return to standby.  
to  
You can lock the keypad so that it  
cannot be used accidentally while  
carrying it around.  
Keypad lock  
To lock the keypad:  
1. Press and hold . The handset beeps and is displayed.  
WARNING  
When the keypad is locked you will  
be able to dial emergancy services  
999, 112 and 9112.  
To unlock the keypad:  
When the keypad is locked you can still  
answer incoming calls and operate the  
handset as normal. When the call is  
ended, the keypad lock comes on again.  
1. Press Unlock. Display shows UnlockConfirm?Press Yes.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 21  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Using the phone  
21  
Paging causes an alert tone to sound  
on every handset so you can alert a  
handset user that they are wanted or  
locate a missing handset.  
Paging/Find handset  
1. Press  
on the base. All handsets registered to the base will  
ring for up to 30 seconds.  
If you want to speak to someone on  
another handset you must make an  
internal call, see page 59.  
2. Press  
on the base again to stop the ringing or press any  
button on the handset.  
Entering names  
Use the keypad letters to enter names,  
e.g. to store TOM:  
Phonebook  
Press  
Press  
Press  
once to enter T.  
three times to enter O.  
once to enter M.  
You can store up to 255 names and numbers in the  
phonebook. Names can be up to 16 characters long and  
numbers up to 24 digits. You can also select different ring  
tones for phonebook entries.  
Writing tips  
Press Clearto delete the last character  
or digit.  
Press  
or  
to move backwards or  
Store a name and number  
forwards through character/digits.  
1. From standby, press Names. The phonebook menu is displayed.  
2. When storing the first entry: AddEntryis highlighted. Press OK.  
Press and hold to switch between  
upper and lower case.  
Press  
Use  
to insert a space.  
and for other  
,
,
When storing further entries: The phonebook list is displayed,  
with the first entry highlighted. Press Option. AddEntryis  
highlighted. Press OK.  
punctuation characters, see page 24  
for full character map.  
You must enter a name to go with a  
number.  
3. Enter the name and press OK.  
To enter a pause in a phonebook number  
When storing a number press and hold  
and a Pwill be displayed. For more  
information on pauses, see page 71.  
4. Enter the number and press OK. Display shows Saved.  
5. Press Backto return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 22  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
22  
Using the phone  
Phonebook empty  
View an entry  
If the phonebook is empty and you  
press , the display shows the  
phonebook options AddEntryand  
1. Press Names. The first entry is displayed.  
CopyfromSIM. Once an entry has been  
stored, the full menu is displayed.  
2. Scroll  
or  
to the entry you want.  
to ShowDetails.  
3. Press Optionsand scroll  
To search alphabetically  
Press the relevant keypad button,  
e.g. for the entries beginning with  
4. Press OKto display the number.  
T press  
through the entries.  
once then scroll  
or  
5. Press Editto edit the entry or Backto return to the  
previous level.  
Dial an entry  
1. In standby, press  
2. Scroll or  
alphabetically.  
3. Press to dial.  
. The first entry is displayed.  
to the entry you want or search  
Edit a name and number  
1. Press Names.  
2. Scroll  
or  
to the entry you want.  
to EditEntryand press OK.  
3. Press Optionsand scroll  
4. Press Clearto delete characters, use the keypad to enter new  
ones then press OK.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 23  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Using the phone  
23  
5. Press Clearto delete digits, use the keypad to enter a new  
number then press OKto save or Backto return to the  
previous menu level.  
Delete an entry  
1. Press Names.  
2. Scroll  
or  
to the entry you want.  
to DeleteEntryand press OK.  
3. Press Optionsand scroll  
4. Press Yesto confirm or Noto cancel.  
5. Press Backto return to standby.  
Delete entire phonebook  
1. Press Names.  
2. Press Optionsand scroll  
or  
to Clearphonebookand  
press Select.  
3. Press Yesto confirm or Noto cancel.  
4. Press Backto return to standby.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 24  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
24  
Using the phone  
Character map  
Standard  
Character  
1
2
-
.
,
:
;
!
?
¡
¿
'
"
1
l
a
b
c
2
Ä
à
Å
è
ä
å
æ
ç
u
A
B
e
C
2
l
d
f
3
é
%
3
4
5
6
7
8
9
0
*
u
D
E
F
3
l
g
h
H
k
i
4
ì
_
u
G
I
4
l
j
l
5
-
ñ
u
J
K
n
N
q
Q
u
U
x
L
5
l
m
o
6
ò
ö
/
ø
(
u
M
O
r
Ñ
Ö
6
l
p
s
7
ß
u
P
R
S
7
l
t
v
8
ù
ü
:
u
T
w
V
y
Ü
z
8
l
u
9
9
)
W
X
0
0
Y
Z
l
space  
space  
*
@
@
£
&
&
u
STD  
$
¥
*
£
$
¥
STD  
#
#
#
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 25  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Using the phone  
25  
To use VIP ringtone you must subscribe  
to your network's Caller ID service.  
VIP ringtone  
You can select a specific ringtone for an entry so you can  
recognise who is calling as soon as the phone rings.  
1. Press Names.  
2. Scroll  
3. Press Optionsand scroll  
4. Scroll or to the ringtone you want or choose Default  
or  
to the entry you want.  
to Ringtoneand press OK.  
Ringtoneto use the ringtone currently set as the standard  
ringer melody. A sample of each ringtone is played when you  
highlight it.  
5. Press OKto confirm.  
6. Press Backto return to standby,  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 26  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
26  
Using the phone  
Most SIM cards are supported, but if  
Copy from SIM card  
the SIM Card format is not compatible,  
the display shows SIMFormatNot  
Supported.  
Make sure your mobile phone contacts are stored on your  
SIM card. If no contacts are found, it may be because they are  
stored on your mobile phone's internal memory.  
1. Insert the SIM card into the SIM drawer on the base as shown  
on the drawer.  
If the SIM card is not properly inserted  
into the SIM drawer, the handset  
display shows PleaseInsertSIM.  
IMPORTANT  
Ensure the SIM card clicks securely in place before closing  
the drawer.  
If there are no entries on the SIM card,  
NoEntriesOnSIMis displayed.  
If you enter the wrong PIN twice,  
the display shows AccessDenied. Put  
your SIM card back into your mobile  
phone to activate it again before trying  
to copy the phonebook again.The PIN  
number will be displayed as asterisks  
for security reasons.  
If the number is already stored in the  
handset phonebook, the entry will be  
ignored, even if the name is different.  
If a name is already in the handset  
directory but the number is different  
with the one on the SIM card, the  
entry from the SIM will be copied.  
2. Press Namesthen press Options.  
3. Scroll  
to Copy from SIMand press OK.  
If the memory becomes full during  
copying from a SIM , the display shows  
MemoryFullNotAllCopiedand the  
transfer will stop and the display goes  
back to the phonebook names list.  
If asked to Enter PIN Code, enter your SIM PIN code and  
press OK.  
4. For each entry, the handset displays the position of the entry  
in the SIM and the name being copied.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 27  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Handset settings  
27  
You can set different ringtones for  
external calls and internal calls.  
Handset ringtone  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
Select from 10 handset ringtones.  
2. Ringtoneis highlighted. Press Select.  
3. Scroll  
or  
to select the ringtone for ExternalCalls  
or InternalCalls. Press OK.  
4. Press OKto confirm.  
5. Press Backto return to the previous menu level.  
Handset ringer volume  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
to Ringer Volume and press Select.  
or to display the volume level you want.  
The handset has 5 ringer volume  
settings plus Off.  
2. Scroll  
3. Press  
Press OKto confirm.  
4. Press Backto return to the previous menu level.  
This sets the standard volume level for  
the handset earpiece and handsfree.  
There are 5 levels to choose from.  
Receiver volume  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
to ReceiverVolumeand press Select.  
or to display the volume level you want.  
2. Scroll  
3. Press  
Press OKto confirm.  
4. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 28  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
28  
Handset settings  
You can give each handset a  
personalised name to easily distinguish  
between the handsets.  
Handset name  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
A name can be up to 8 characters long.  
2. Scroll to HandsetNameand press Select.  
Press Clearto delete characters.  
Or Press and hold Clearto return  
to standby.  
3. Press Clearto remove old name and use the keypad to enter  
the name then press OK.  
Press and hold  
to switch between  
upper and lower case.  
4. Press Backto return to the previous menu level.  
The language options are English,  
French, Dutch and German.  
Language  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
2. Scroll  
3. Press  
to Languageand press Select.  
or  
to select the required language, then press OK.  
4. Press Backto return to the previous menu level.  
If you set AutoTalkto ON, when you  
receive an incoming call you can  
Auto talk  
answer it just by lifting it off the base.  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
to AutoTalkand press Select.  
or to Onor Offthen press OK.  
You do not need to press  
.
2. Scroll  
3. Scroll  
4. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 29  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Handset settings  
29  
If Auto Hangup is set to ON, you can end  
calls just by replacing the handset in the  
Auto hangup  
base. You do not need to press  
.
1. Press Menu, scroll  
to HandsetSettingsand  
press Select.  
2. Scroll  
3. Scroll  
to AutoHangupand press Select.  
or to Onor Offthen press Select.  
4. Press Backto return to the previous menu level.  
When you press a button on the  
BT Domus handset you hear a beep.  
You can switch this on or off.  
Key beep  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
to KeyBeepand press Select.  
or to Offor Onthen press Select.  
2. Scroll  
3. Scroll  
4. Press Backto return to the previous menu level.  
When Battery Save is On – the screen  
backlight switches off completely  
when the handset goes into standby.  
Battery saver  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
to BatterySaveand press Select.  
or to select Onor Offthen press Select.  
When Battery Save is Off, the screen  
backlight operates at 10% brightness  
when in standby.  
2. Scroll  
3. Press  
The default setting is Off.  
Important  
4. Press Backto return to the previous menu level.  
When battery save mode is on, you will  
not be able to see the new message or  
missed calls indicators until you press a  
handset button and power up the display.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 30  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
30  
Handset settings  
For security reasons you may not want  
long numbers which may contain bank  
account details, phonecard PIN  
number etc… to be added to the  
dialled calls list.  
Redial length  
1. Press Menu, scroll  
to HandsetSettingsand press  
Select.  
You can select to limit the number  
digits to 17 by selecting the Short  
redial length. This means that any  
number longer than 17 digits will not  
be stored in the Redial list.  
2. Scroll  
3. Scroll  
to RedialLengthand press Select.  
or to Shortor Longthen press Select.  
4. Press Backto return to the previous menu level.  
If your BT Domus is connected to a  
switchboard, you may need to enter  
an access code in the dialing sequence  
to be able to connect to the outside  
line e.g. 9.  
PABX access code  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
2. Scroll  
to PABXAccessCodeand press Select.  
The code will automatically be  
dialled before any number from  
the phonebook.  
3. SetCodeis highlighted, press Select.  
4. Any current code is displayed. Press Clearto delete digits.  
Enter the code you want then press OK.  
5. Press Backto return to the previous menu level.  
You can stop your BT Domus from  
automatically dialling the switchboard  
access number by switching the access  
code off.  
Switch PABX access code on or off  
1. Press Menu, scroll  
to HandsetSettingsand press Select.  
2. Scroll  
3. Press  
to PABXAccessCodeand press Select.  
or  
to select Onor Offthen press Select.  
4. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 31  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Base settings  
31  
Select from 5 base ringtones.  
Base ringtone  
1. Press Menu, scroll  
to BaseSettingsand press Select.  
2. Scroll  
to Ringtoneand press OK.  
3. Ringtoneis highlighted. Press OK.  
4. Scroll  
or  
to highlight the ringtone you want.  
You will hear a sample ring for each one you highlight.  
5. Press OKto confirm.  
6. Press Backto return to the previous menu level.  
The base has 5 ringer volume settings  
plus Off.  
Base ringer volume  
1. Press Menu, scroll  
to BaseSettingsand press Select.  
2. Scroll  
3. Press  
to Ringervolumeand press OK.  
or  
to display the volume level you want.  
Press OKto confirm.  
4. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 32  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
32  
Base settings  
The System PIN is used when changing  
certain settings and registration /  
de-registration. The default setting is  
0000. You can change this to your own  
preferred 4-digit number.  
System PIN  
1. Press Menu, scroll  
to BaseSettingsand press Select.  
2. Scroll  
to SystemPINand press OK.  
If you make a mistake, press Clearto  
delete digits.  
3. Enter the old PIN (original setting 0000) and press OK.  
4. Enter the new PIN and press OK.  
If you enter the incorrect PIN, the  
handset will sound an error beep and  
return to the base settings menu.  
5. Retype PINis displayed. Re-enter the new PIN and press OK.  
If you have subscribed to your network’s  
Caller Display service, your BT Domus  
does not ring until the caller information  
has been received and displayed.  
First ring  
1. Press Menu, scroll  
to BaseSettingsand press Select.  
2. Scroll  
3. Press  
to FirstRingand press OK.  
However, if you want your handset to  
ring without waiting for the caller  
information to be displayed, set First  
Ringto On. Please note that this will  
mean the first ring you hear will be the  
default ringtone. This will change to a  
ringtone you have set once the caller  
information is displayed for the  
caller’s number.  
or  
to Onor Offthen press Selectto confirm.  
4. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 33  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Clock & alarm  
33  
Date & time  
If you subscribe to your network’s Caller Display service,  
the base sets the date and time for all handsets whenever a  
call is received.  
Set time  
1. Press Menu, scroll  
to Clock&Alarmand press Select.  
2. Scroll to SetTimeand press OK.  
3. Enter the current time HH:MM using the 24 or 12 hour  
format set. Press OKto confirm.  
4. Press Backto return to the previous menu level.  
Time format  
Set the time format to 12 or 24 hour setting.  
1. Press Menu, scroll  
to Clock&Alarmand press Select.  
2. Scroll  
3. Press  
to TimeFormatand press OK.  
or  
to select 12Houror 24Hourand press Select.  
4. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 34  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
34  
Clock & alarm  
Set date  
1. Press Menu, scroll  
to Clock&Alarmand press Select.  
2. Scroll  
to SetDateand press OK.  
3. Enter the date in dd/mm/yyyy format. Press OKto confirm.  
4. Press Backto return to the previous menu level.  
Set day  
1. Press Menu, scroll  
to Clock&Alarmand press Select.  
2. Scroll  
3. Press  
to SetDayand press OK.  
or  
to select the day. Press Selectto confirm.  
4. Press Backto return to the previous menu level.  
You can use a handset to give you an  
alarm call. Each handset can have a  
different alarm setting.  
Set alarm  
1. Press Menu, scroll  
to Clock&Alarmand press Select.  
OnOnce= a once only alarm call  
2. Alarmis highlighted, press Select. On/Offis highlighted,  
OnDaily= alarm rings at set time  
every day  
press OK.  
3. OnOnceis highlighted. Press  
or  
to select OnOnce,  
When the alarm is set, the display  
OnDailyor Offand press OK.  
shows the  
icon.  
4. Enter the time you want the alarm and press OKto save.  
5. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Clock & alarm  
35  
Stop alarm ring  
If no button is pressed, the alarm rings  
for 60 seconds.  
When the alarm rings, the display shows Alarm.  
1. Press any button to stop the alarm ringing.  
Set alarm ringtone  
There are 4 alarm ringtones.  
1. Press Menu, scroll  
to Clock&Alarmand press Select.  
2. Alarmis highlighted. Press Select. Scroll  
to SetAlarm  
Toneand press OK.  
3. Press  
or  
to highlight the AlarmTone 1-4 you want.  
A sample is played. Press OK.  
4. Press Backto return to the previous menu level.  
Cancel an alarm call  
If the alarm was set to Oncethe  
icon will disappear from the screen.  
1. Press Menu, scroll  
to Clock&Alarmand press Select.  
If set to OnDailythe  
icon will  
remain on the screen.  
2. Alarmis highlighted, press Select.  
3. On/Offis highlighted, press OK.  
4. Scroll  
to select Offand press OK.  
5. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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36  
Calls lists  
IMPORTANT  
Caller Display  
If you have subscribed to a Caller Display Service, you will be  
able to see your caller’s number on your handset display  
(provided it is not withheld) prior to answering the call.  
To use Caller Display you must first  
subscribe to the service from your  
network provider. A quarterly fee may  
be payable. For more information on  
BT Calling Features call BT free on  
0800 800 150.  
To ensure the caller's name is  
If your caller’s name is stored in the phonebook and a  
number match is found, you will see the caller’s name on  
the display instead.  
displayed, make sure you have stored  
the full telephone number, including  
the dialling code in the phonebook.  
Calls list  
The Calls list can hold numbers up to 24  
digits and names up to 16 characters.  
The Calls lists hold 50 missed and received calls, and 20 dialled  
calls. The date and time of each call is also stored if available  
for received calls.  
If the number is unavailable,  
Unavailableis displayed.  
If the number has been withheld by  
the caller, Withheldis displayed.  
Following a new unanswered call, the  
icon will be shown  
and the handset displays You have 1 new call. Press View  
If the call is from the operator,  
to see the list of missed calls.  
Operatoris displayed.  
If the call is from a payphone,  
Payphoneis displayed.  
If the caller’s number is stored in the phonebook, the name  
assigned to it is displayed.  
If the call is from a callback request,  
Callbackis displayed.  
When the list is full, and a new call is received, the oldest entry  
will be deleted automatically.  
If the call is from an international  
number, Internationalis displayed.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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37  
View and dial new Missed Calls  
When a Calls list is open, press  
scroll from the newest call to the  
oldest, or press to scroll from the  
oldest call to the newest.  
to  
When you have missed calls the display show YouhaveX  
newcalls.  
1. Press Viewthe first entry is highlighted. New, unviewed calls  
are marked with a  
.
2. Press  
3. Press  
or  
to scroll through the list.  
to dial the call displayed or press Backto return to  
the previous menu level.  
View and dial from the Calls list menu  
1. Press Menu, scroll to CallsListspress Select.  
2. Scroll or to highlight the Calls list you want Missed  
calls, ReceivedCallsor DialledCalls.  
3. Press OKto open the list. Scroll or  
through the list.  
To see a caller’s number: Press Options, scroll  
to Show  
Detailsand press OK.  
To dial the number: Press Call.  
4. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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38  
Calls lists  
See ‘Entering names’ and ‘Writing tips’  
on page 21.  
Copy a Calls list number to the phonebook  
1. Press Menu, scroll to CallsListspress Select.  
2. Scroll or to highlight the Calls list you want Missed  
calls, ReceivedCallsor DialledCalls.  
If you need to edit the number or  
name, press Clearto delete any  
unwanted characters, then enter new  
ones using the keypad.  
3. Press OKto open the list. Scroll  
or  
to the entry you  
want to copy.  
4. Press Optionsand scroll  
to SaveNumber.  
5. Press OK. Use the keypad to enter the name.  
6. Press OK. The number is displayed. Press clear to edit number  
if required.  
7. Press OKto save or press and hold Clearto cancel and return  
to standby.  
Delete a Calls list entry  
1. Press Menu, scroll  
2. Scroll or  
to CallsListspress Select.  
to highlight the Calls list you want Missed  
calls, ReceivedCallsor DialledCalls.  
3. Press OKto open the list. Scroll or to the entry you want.  
4. Press Options, DeleteEntryis highlighted.  
5. Press OKthen Yesto confirm or Noto cancel.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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39  
Empty calls list  
1. Press Menu, scroll  
to CallsListspress Select.  
2. Scroll  
3. Scroll  
to DeleteCalls.  
or  
to highlight the Calls list you want Missed  
calls, ReceivedCallsor DialledCalls.  
4. Press OK. Display shows Delete?.  
5. Press Yesto confirm or Noto cancel.  
6. Press Backto return to the previous menu level.  
Call Waiting  
With Call Waiting, during a call, if another caller is trying to  
reach you, you will hear a soft beep every 5 seconds.  
If you have also subscribed to a Caller Display Service, the  
caller’s number (or name if stored in the Directory) will be  
shown on the display for 20 seconds, after this time the  
display will return to your first caller’s details.  
Instead of the engaged tone, the second caller will hear an  
announcement to hold as you are aware that they are waiting.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Calls lists  
To use Call Waiting  
To answer the second call, without disconnecting from your  
first caller:  
1. Press  
2. Press  
. The first caller will be put on hold.  
again to return to the first caller, and then press it  
each time you want to switch between the two callers.  
To disconnect the first call and take the waiting call:  
1. Press  
then ring.  
to end the call with the first caller. The handset will  
and continue your conversation with the second  
2. Press  
caller.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Answering machine  
41  
You will need to set the day, date and  
time (if you have not already done so)  
so that you will know when each  
message was received. If you have  
subscribed to your network’s Caller  
Display service, the date and time is  
set automatically when you receive  
your first call. To set the date and time  
manually, see page 9. To set the day,  
see page 34.  
Your BT Domus can digitally record up to 12 minutes of  
messages or up to 59 messages. Each message can last up to a  
maximum of 3 minutes. As well as recording incoming  
messages, you can record memos for other users.  
You can operate your answering machine from:  
the handset.  
remotely, from any other Touchtone™ telephone, see page 48.  
The default day and time setting is  
Sunday 12.01 pm.  
Your BT Domus comes with two pre-recorded outgoing  
messages, Answer and Record or Answer Only, but if you wish  
you can record your own.  
Voice prompts  
Switch the answering machine on / off  
Your BT Domus answering machine has  
voice prompts to help you use its  
settings and features.  
1. Press Menuand scroll  
2. Scroll to AnswerSettingsand press Select.  
3. AnswerOn/Offis highlighted. Press Select.  
4. Scroll or to highlight Onor Offand press Select.  
5. Press Backto return to the previous menu level.  
to AnswerMachine. Press Select.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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42  
Answering machine  
Play new messages  
When you have new message the handset displays  
"You have X new messages" and  
.
1. Press Playto hear your messages.  
When you press Play, your new messages are played via the  
handset loudspeaker. Press  
earpiece again.  
to switch playback to the  
2. Press Backto ignore and save your messages for later.  
The remains on screen.  
Message playback  
Use the menu to play new messages only or all your messages.  
Each message is played back with the  
day and time of the call announced.  
1. Press Menuand scroll  
to AnswerMachine. Press Select.  
If there are no messages the display  
shows NoMessages.  
2. PlayNewMessagesis highlighted. If required, scroll  
to  
PlayAllMessages. Press Select.  
During playback, the message number  
is displayed on the screen.  
3. The handset announces over the loudspeaker the number of  
messages and with each message announces the day and time  
it was received.  
During playback, you have the following options:  
to hear the message through the earpiece.  
Press  
again to play back over the loudspeaker.  
or  
to adjust the volume.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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43  
once to repeat the message or twice to play  
the previous message.  
to play the next message.  
New / unplayed messages cannot be  
deleted.  
Delete  
to delete the current message. You hear and  
see the announcement “Message deleted”.  
to cancel playback and return to standby.  
At the end of playback the handset will return to standby.  
The messages are renumbered to take account of any deleted  
messages.  
Answering Machine messages that are  
not deleted are automatically saved.  
Delete all old messages  
1. At the end of playback, you will hear the announcement,  
“End of messages. To delete all messages, press Delete.  
2. Press Delete. You have up to 8 seconds to press Deleteto  
delete all messages. Then handset screen returns to standby.  
Answer delay sets the number of times  
your BT Domus will ring before the  
answer machine picks up your call and  
starts playing the outgoing message.  
Answer delay  
1. Press Menuand scroll  
to AnswerMachine. Press Select.  
You can change this setting to  
between 2–9 rings or Time Saver. The  
default setting is 6 rings.  
2. Scroll  
3. Scroll  
to AnswerSettingsand press Select.  
For information on Time Saver, see  
Switch your answering machine on  
remotely, page 48.  
or  
to AnswerDelayand press Select.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Answering machine  
4. Scroll  
or  
to the setting you want and press Select.  
Display shows Saved.  
5. Press Backto return to standby.  
Audible message alert  
When you have new messages, with the audible message alert  
switched on, you will hear a beep every few seconds.  
Switch message alert beep on / off  
1. Press Menuand scroll  
to AnswerMachine. Press Select.  
to AnswerSettingsand press Select.  
to MessageAlertand press Select.  
or to highlight Onor Offand press Select.  
2. Scroll  
3. Scroll  
4. Scroll  
Display shows Saved.  
5. Press Backto return to the previous menu level.  
Outgoing messages (OGM)  
The outgoing message is the message a caller first hears  
when the answering machine picks up their call. There are  
2 pre-recorded outgoing messages to choose from (see note  
overleaf) or you can record your own.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Answering machine  
45  
Answer and Record  
Record your own outgoing message  
1. Press Menuand scroll to AnswerMachine. Press Select.  
to AnswerSettingsand press Select.  
The pre-set Answer and Record  
outgoing message, that allows your  
caller to leave a message, is “Hello,  
your call cannot be taken at the  
moment, so please leave your message  
after the tone”.  
2. Scroll  
3. Scroll  
4. Scroll  
5. Scroll  
to OutgoingMessagesand press Select.  
Your Answer and Record outgoing  
message can be up to 3 minutes long  
and will replace the prerecorded  
message.  
to Recordand press Select.  
or  
to Answer&Recordor AnswerOnlyand  
press Select.  
Answer Only  
The pre-set Answer Only outgoing  
message, where callers hear an  
announcement but cannot leave a  
message, is “Hello, your call cannot be  
taken at the moment and you cannot  
leave a message, so please call later”.  
6. You hear the announcement, “Please speak after the tone”,  
this is also displayed on the screen.  
7. After the tone, speak your outging message then press  
stop recording  
to  
When recording your Answer Only  
message, remember to advise your  
caller that they will not be able to  
leave a message.  
8. Your message is then played back. If you want to delete it,  
press Deleteduring playback. If you press Backor wait for  
the message to play back, it will be saved.  
Your own Answer Only message will  
replace the pre-recorded message.  
Check or delete your outgoing message  
You cannot delete a pre-recorded  
message. If you delete your Personal  
OGM the pre-recorded OGM will be  
automatically reinstated as your  
outgoing message.  
Deleting a personal outgoing message automatically reinstates  
the pre-recorded outgoing message.  
1. Press Menuand scroll  
to AnswerMachine. Press Select.  
2. Scroll  
3. Scroll  
to AnswerSettingsand press Select.  
to OutgoingMessageand press Select.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Answering machine  
4. Playis highlighted. Press Select.  
5. Scroll  
or  
to Answer&Recordor AnswerOnlyand  
press Select. Your message is played.  
6. If you want to delete it, press Deleteduring playback. If you  
press Backor wait for the message to play back, it will be saved.  
Answer mode  
Choose which outgoing message you want played to callers.  
1. Press Menuand scroll  
to AnswerMachine. Press Select.  
to AnswerSettingsand press Select.  
to AnswerModeand press Select.  
or to highlight Answer&Recordor Answer  
2. Scroll  
3. Scroll  
4. Scroll  
Onlyand press Select.  
5. Press Backto return to the previous menu level.  
Record a memo  
If the memory becomes full during  
recording, you hear the Memory Full  
announcement and the display shows  
MemoryFull.  
1. Press Menuand scroll  
to AnswerMachine. Press Select.  
to AnswerSettingsand press Select.  
to RecordMemoand press Select.  
2. Scroll  
3. Scroll  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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47  
4. You hear the announcement, “Please speak after the tone”,  
this is also displayed on the screen.  
5. After the tone, speak your memo then press  
end recording.  
to  
6. Press Playto hear your memo and other messages or Backto  
return to the standby screen. Display shows Youhave1new  
messagewhen the handset returns to idle mode.  
Call screening  
While screening, you can adjust the  
When the answering machine is on and takes a call, you can  
listen to the caller leaving a message. You can then identify  
the caller and decide whether to take the call in person.  
volume by pressing  
or  
.
1. When your BT Domus rings, wait for the answering machine to  
take the call. When the caller begins leaving a message, the  
display shows Recording. Press Screento hear the caller.  
2. To interrupt and speak to the caller directly, press  
.
Or, after the caller has hung up, and the display shows  
Youhave1newmessage, press Play.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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48  
Answering machine  
IMPORTANT  
You should change the security PIN  
from the original setting of 000.  
Remote access  
You can operate your answering machine from any  
Touchtone™ phone by calling your BT Domus and entering  
a 3 digit security code.  
It is advisable to make a note of your  
new PIN code and keep it somewhere  
safe.  
Time saver  
Change the remote access security PIN  
When you ring in to access your  
messages remotely, if your answering  
machine is set to time saver and you  
have new messages it will answer after  
2 rings, if you do not have any new  
messages, it will answer after 6 rings.  
This means you can hang up after 3  
rings knowing you have no new  
messages, saving you time and the  
cost of the call.  
1. Press Menuand scroll  
to AnswerMachine. Press Select.  
to AnswerSettingsand press Select.  
to RemotePINand press Select.  
2. Scroll  
3. Scroll  
4. Enter the PIN you want and press OK. Display shows Saved.  
5. Press Backto return to the previous menu level.  
You cannot use this feature if you have  
BT Answer 1571 or Call Minder active  
as the call will be intercepted before  
the 20 rings. Your handset will  
automatically return to standby if no  
button is pressed for 8 seconds or  
more.  
To check for messages  
1. Dial your phone number. When you hear your outgoing  
message, press  
code”.  
. You will hear, “Please enter your security  
If you have any new messages they  
will be played after you have entered  
your security PIN code.  
2. Enter your 3 digit code. You will hear, “You have X new messages”.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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If you enter the incorrect PIN code you  
will be allowed one further attempt, if  
it is still incorrect you will hear  
"Incorrect security code" and your  
BT Domus will hang up.  
Operating your answering machine remotely  
When you have accessed your answering machine messages,  
you can press to hear the remote access main menu options.  
If no button is pressed for 8 seconds or  
more, your BT Domus will hang up.  
Simply follow the instructions you hear:  
To play all messages, press 2”.  
To play new messages, press 3”.  
To skip back during messages, press 4”.  
To delete during messages, press 5”.  
To skip forward during messages, press 6”.  
To set answer on or off, press 7”  
Press 7 and follow the spoken instructions.  
To play Outgoing message menu, press 8”.  
Press 8 and follow the spoken instructions to set the answer  
mode and record or delete your outgoing message.  
"To set a new security code, press 9".  
Press 9 and follow the spoken instructions to set a new remote  
access security code.  
To hear main menu again, press 1”.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Text messaging (SMS)  
IMPORTANT  
Welcome to the BT text messaging service on your BT Domus.  
Your BT Domus can send and receive text messages from  
participating mobile networks and compatible landline  
telephones in the UK.  
You must subscribe to your Network  
Provider’s Caller Display service so that  
you can use text messaging and you  
must not withhold your telephone  
number.  
The fixed line text service is provided under BT’s terms and  
conditions for telephone service. These can be found by  
visiting the BT.com website at:  
A quarterly fee may be payable, please  
contact your network provider for  
more details.  
You may also send messages to  
landline phones that are NOT text  
compatible. Messages to non-  
compatible lines will be connected to  
voice text and delivered in spoken  
words to the telephone as a call.  
Please note that the conversion can  
translate common abbreviations and  
smileys etc, but to ensure maximum  
clarity of message delivery,  
Subscribe to the text messaging service  
When you send your first text message from your BT Domus  
you will automatically be registered for the service.  
On receipt of your first text through the service, the system  
will send you a welcome text message back.  
abbreviations etc should be used  
sparingly.  
At any time, press Backto go back to  
the previous screen, or press and hold  
to cancel and return to standby.  
You may also register by sending the word ‘Register’ to 00000  
upon which you will receive a confirmation message.  
Cost of the fixed line service  
There is no subscription charge (other than the subscription to  
out how much it costs to send a text message (depends upon  
your call package).  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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51  
Writing tips  
Sending messages  
Send a text message  
For text messages, your BT Domus uses  
T9 predictive text. When using  
predictive text you can use the  
button to cycle through various word  
combinations corresponding to the  
characters used.  
1. Press Menu. Text Messagingis highlighted. Press Select.  
2. WriteMessageis highlighted. Press OK.  
3. Use the keypad to enter your message.  
Press Clearto delete incorrect  
characters.  
Press  
the point you want.  
or  
to move the cursor to  
Press Optionsand scroll  
or  
to:  
SendTo  
Press OK. Enter the phone number or press  
Searchto scroll through the phonebook.  
Press OKthen Send.  
Use or to move the cursor to  
the beginning or end of the text.  
Upper & lower case  
Press  
to switch between predictive  
Save  
Press OKto save the message in the Outbox for  
sending later.  
text upper and lower case – T9ABC  
(all capital), T9Abc (first word in  
capitals) or T9abc (no capitals) or  
non-predictive text ABC, Abc or abc.  
InsertSymbol Press OK. The symbol screen is displayed. Press  
or or to highlight the symbol  
you want then press OK.  
Press and hold  
mode 123.  
to select number  
Maximum number of characters in a  
text message is 160. The display shows  
a character countdown from 160down  
4. When sending a message, the display shows Sending  
Messagethen MessageSent.  
to 0  
.
If the text is not sent, the display  
shows SendingFailed.  
In order to send and receive text  
messages you must not withhold your  
number. On most networks if you  
normally withhold your number the 1470  
prefix presents your number for you.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Text messaging  
Symbols  
Check messages in your Outbox  
1. Press Menu. Text Messagingis highlighted. Press Select.  
2. Scroll  
to Outbox. Press OK.  
or  
3. Press Readand scroll  
to the messages you want.  
Do you have two text phone bases  
connected to the same phone line?  
If you have two text phone base  
stations plugged into one line, you are  
likely to experience problems receiving  
text messages. Normally, only one SMS  
enabled base unit (DECT or cordless)  
can be plugged into any line.  
4. While reading a message press OptionsforEdit, SendTo  
or Delete.  
5. Press Backto return to the previous menu level.  
Receiving and reading text messages  
If you do want to use two base units  
and still receive written text you must  
delete receive service centre number  
from one of the base stations. To do  
this on your BT Domus, see page 54.  
This will allow you to send texts via  
either base station but texts will only  
be received on the product with the  
active receive centre number.  
When you receive a new text message, the  
with the message, Youhave1 new message, and Readand a  
short melody is played.  
icon is displayed  
Read a new message  
1. Press Read. The Inbox is opened and the list of messages  
If the base unit with the active receive  
centre number is a DECT product then  
all BT Domus handsets registered to it  
will be able to receive text messages.  
displayed.  
Or press Backto store the message in the Inbox for reading later.  
2. Scroll  
or  
to the text you want to read and press Select.  
3. Press Backto return to the previous menu level. If necessary  
scroll  
to see the most recent message or  
to older  
messages.  
4. Press and hold Backat any time to return to standby  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Text messaging  
53  
Sent and saved texts are stored in the  
Outbox  
Read, reply, forward, delete or save sender’s number  
Your BT Domus’s outbox is like a redial  
list. It holds copies of sent and saved  
messages. When the Outbox is full, a  
new message replaces the oldest.  
1. To open the Inbox, press Menu. Text Messagingis  
highlighted. Press Select.  
2. Scroll  
3. Scroll  
to Inbox and press OK.  
or to the message you want and press Read.  
or to:  
Your BT Domus can store up to  
a total 50 text messages in the Inbox  
and Outbox.  
4. Press Optionsand scroll  
All unread messages in the Inbox are  
marked by  
.
Reply– Press OK. Write your reply then press Optionsand  
press SendTo. If required, press Clearto change the number.  
Press Send.  
Forward– Press OK. The message is displayed. If required,  
edit the message. Press Options. Display highlights SendTo.  
Press Selectand enter a number then press Send.  
Delete– Press OK. Scroll  
to Deleteand press Select.  
Display shows Delete?Press Yesto confirm or No  
to cancel.  
Savenumber– Save the sender’s number to the phonebook.  
Press OK. Enter a name (up to 16 characters) and press OK.  
Edit the number if required then press OK. The number is  
saved in the phonebook.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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54  
Text messaging  
Service Centre numbers  
To exit a menu and return to standby  
at any time, press to exit and.  
To send and receive text messages you need the telephone  
number of your Network’s text Centre. If you accidentally delete  
the Outgoing or Incoming Service Centre numbers you will need  
to re-enter them in order for your text Service to work.  
You can enter up to 4 Service Centre numbers – two incoming  
and two outgoing.  
The Outgoing Service Centre number is: 1470P1709400.  
The Incoming Service Centre number is: 080058752.  
The terminal number is: 9.  
Add or change Service Centre numbers  
1. Press Menu. Text Messagingis highlighted. Press Select.  
2. Scroll  
or  
to TextSettingsand press OK.  
If you have more than one ‘Service  
Centre’ stored on your BT Domus you  
will need to select which one you want  
to use for sending (see next section).  
3. ServiceCentresis highlighted press Select.  
4. Scroll  
or  
to SendCentresor ReceiveCentresand  
press Select.  
5. Scroll or  
to Send1/ Send2OR  
Receive1/ Receive2and press OK.  
6. If necessary, press Clearto delete the current number.  
Enter the new service centre number and press OK.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Text messaging  
55  
7. Press Backto return to the previous menu level. Or press  
to return to standby.  
Select Send Service Centre  
1. Press Menu. Text Messagingis highlighted. Press Select.  
2. Scroll  
or  
to TextSettingsand press OK.  
3. ServiceCentresis highlighted, press OK.  
4. Scroll  
5. Scroll  
to SetSendCentreand press OK.  
or to SendCentre1or SendCentre2and  
press OK.  
6. Press Backto return to the previous menu level.  
Message alert  
When you receive a text message:  
Switch message alert melody on or off  
1. Press Menu. Text Messagingis highlighted. Press Select.  
• the message alert melody will sound  
at the handset . These beeps can be  
switched on or off.  
2. Scroll  
3. Scroll  
4. Scroll  
or  
to MessageAlertand press OK.  
or to Onor Offand press OK.  
to TextSettingsand press OK.  
• the new text message icon is shown  
on the handset display  
If you have more than one new text  
message, the number of unread texts  
is displayed.  
5. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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56  
Text messaging  
Set message alert tone  
1. Press Menu. Press Select.  
2. Scroll  
3. Scroll  
4. Scroll  
5. Scroll  
or  
to TextSettingsand press OK.  
to MessageAlertand press OK.  
to MessageAlertToneand press OK.  
or  
to the tone you want and press OK.  
6. Press Backto return to the previous menu level.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Using additional handsets  
57  
In order to register to other bases or  
handsets, they must be GAP  
compatible. Only basic telephone  
functionality is expected if the base  
and handset are different models.  
You can use up to five BT Domus handsets with your BT Domus  
base to extend your phone system without needing to install  
extension sockets for each new phone.  
Your BT Domus handset can also be registered to up to 4 other  
bases. You can then select the base you would prefer to use.  
If you have purchased a BT Domus multiple pack any  
additional handsets come pre-registered to the base.  
If you have purchased an additional handset separately you  
must register it to your BT Domus base before it can be used.  
Registering an additional handset  
At the base:  
1. Press and hold  
until the base gives a double-beep.  
You have up to 60 seconds to register the handset.  
At the handset:  
1. Press Menuand scroll  
or  
to Registrationand  
press Select.  
2. RegisterHandsetis highlighted. Press OK.  
3. The list of bases is displayed, scroll or  
to select the  
base number you want to register to. Any bases the handset is  
already registered with are marked with a star symbol.  
4. Press OK.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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58  
Using additional handsets  
Default system PIN code = 0000  
5. Enter the system PIN and press OK.  
6. The display shows Pleasewait…. Once the handset is locked  
If registration is not successful first  
time, please repeat the process again  
to the base it returns to the idle display.  
in case the base registration period ran  
out of time.  
The handset is automatically assigned the next available  
handset number.  
If there are already 5 handsets  
registered to the base, the registration  
will fail. You must de-register another  
handset before you can register the  
new one.  
Select a base  
If your BT Domus handset is registered to more than one base,  
you can select which base to use.  
If you select Automatic your handset will automatically select  
the base with the best reception.  
1. Press Menu, scroll  
or  
to Registrationand press  
Select.  
2. Scroll  
3. Base1is highlighted. Bases you have already registered to are  
marked by a star symbol. Scroll or to the base you  
want or Automaticand press Select.  
to SelectBaseand press OK.  
4. The display shows Pleasewait…. Once the handset is locked  
to the base it returns to the idle display.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Using additional handsets  
59  
Use one handset to de-register  
another. You cannot de-register the  
handset you are using.  
De-register a handset  
1. Press Menu, scroll  
2. Scroll to De-registerand press OK.  
3. Enter the system PIN and press OK.  
4. Scroll or to the handset you want to de-register and  
or  
to Registrationand press Select.  
Default PIN code = 0000  
press OK. The display shows De-registered.  
5. Press Backto return to the previous menu level.  
Internal calls  
Call another handset  
Handset external display  
If you have more than one handset registered to the base, you  
can make internal calls between two handsets.  
When an internal call is received,  
the display shows Internal Call  
and the handset number.  
1. Press  
then the number (1–5) of the handset you want to call.  
Transfer a call  
You can transfer an external call to another handset registered  
to the base.  
During your call:  
1. Press  
then the handset number (1-5) you want.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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60  
Using additional handsets  
2. When the other handset answers you can announce the caller.  
3. Press  
to complete the transfer or  
to switch back and  
forth between both callers.  
3-way conference call  
If the other handset does not  
You can hold a 3-way conference call between 2 internal  
callers and 1 external caller.  
answer, press  
original caller.  
to return to your  
During a call to an external caller:  
1. Press  
then the handset number (1–5) you want.  
2. When the other handset answers you can announce the caller.  
3. Press and hold  
to begin the conference call.  
4. Press to hang up.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Help  
61  
Phone does not work  
Have you installed the battery correctly? See page 8.  
Check that the mains power is correctly connected.  
No dial tone  
Only use the telephone cord supplied with the phone.  
Is the telephone cord of the base plugged into the phone socket?  
Check that the mains power is correctly connected.  
Cannot dial out or receive calls  
Check that the mains power is correctly connected.  
The battery may need recharging.  
Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again.  
If it still does not work disconnect the battery and mains power for 10 minutes, then reconnect  
and try again.  
You have a dial tone, but the phone will not dial out  
If you are connected to a switchboard, check whether you need to dial an access code.  
Handset does not ring  
The ringer volume may be switched off, see page 27.  
Check that the mains power is correctly connected.  
Make sure the handset is registered to the base, see page 57.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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62  
Help  
No display  
The battery may be flat, dead in battery save mode or incorrectly inserted.  
Recharge or replace the battery.  
icon flashes  
Is the handset registered correctly to the base, see page 57.  
Check that the mains power is correctly connected.  
Check that the handset is within range of the base.  
The battery is low, place the handset on the base/charger to recharge.  
icon not scrolling  
Try cleaning the charging contacts.  
Check that the mains power is correctly connected.  
The battery icon will stop scrolling when the battery is fully charged.  
You hear the busy tone when you press  
.
Make sure the handset is in range of the base.  
Another handset registered to your BT Domus base may be on the line.  
Answering machine does not record any messages  
Answering machine may be set to Off or answer only.  
The memory may be full. Play and delete old messages, see page 42–43.  
Answering machine messages have the wrong date, time and day  
Have you set the date, time and day? See page 33–34.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Help  
63  
Cannot access your messages from another phone  
Have you changed the remote access security PIN code? See page 48. Always keep a note of the  
new PIN code in a safe place.  
Reset the remote access PIN, page 48.  
No Caller Display number/name displayed  
Have you subscribed to a Caller Display service from your network provider, see page 36.  
The caller may have withheld their number.  
An exact name/number match was not found in your directory. Check that you have stored the  
full STD dialling code.  
Cannot register a handset to a base  
You can register a total of 5 handsets to your BT Domus base and you can register your BT Domus  
handset to up to 4 bases. Check that you have not exceeded the limits.  
Check that you have entered the correct PIN number (default PIN 0000).  
Check that you are at least one metre away from other electrical equipment to avoid interference  
when registering.  
The additional handset must be GAP compatible.  
Base unit does not ring,  
Ensure the line cord supplied is being used.  
Have you connected the telephone line correctly?  
Is the base ringer set to off?  
You may have a faulty line or socket. Try using another socket or line.  
Call BT on 151 if you still experience problems.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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64  
Help  
Buzzing noise on my phone or on other electrical equipment nearby  
Sometimes your BT Domus can interfere with other electrical equipment if it is placed too close. It  
is recommended that you place your BT Domus at least one metre away from electrical appliances  
or metal obstructions to avoid any risk of interference.  
Customer Helpline  
If you are still experiencing difficulties please call the BT Domus Helpline on 0870 605 8047 or  
Possible problems with text messaging  
Text messages cannot be sent and screen displays SendingFailed  
The base station power supply or telephone line cord might not be properly connected.  
Check that the base station power supply is plugged into the mains socket and switched on and  
that the telephone is plugged into the telephone wall socket.  
There might be a fault on the line. Check your telephone line is working properly.  
You might have deleted the Service Centre number in error. See page 55 for instructions on how  
to enter the number.  
Check service centre number is correct including 1470P prefix (this is for BT lines. If you have  
another network provider please check the prefix number with them). In order to send and  
receive text messages you must not withhold your number. If you normally withhold your number  
the 1470 prefix presents your number for you.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Help  
65  
Cannot receive text  
You will not be able to receive text messages until you have first sent a message. The first  
message sent registers you with the text service.  
More than one text messaging product is plugged into the line. Remove other products.  
Check service centre number is correct.  
Ensure you have subscribed to a Caller Display service and that it is active. You can check this by  
noting if your phone displays your caller’s number when you receive an incoming call.  
Text has previously been sent and received but you are now only receiving voice spoken text  
messages, from number 0845 6021111.  
This may be due to your line being de-registered at the text service centre. All you need to do is  
text RESET and send it to 00000. You will receive a confirmation message back.  
This assumes that your Caller Display service is active and working on your line. Messages sent to  
00000 are free.  
Further help and advice for text queries on BT lines:  
BT Residential customers – call 151, choose option 2, when prompted by the Fault Management  
Service select option 2, enter your phone number on the handset and wait to speak to a  
customer adviser.  
BT Business Customers – call 152, choose option 2, when prompted by the Fault Management  
Service select option 2, enter your phone number on the handset and wait to speak to a  
customer adviser.  
For other telephone service providers please contact their customer services.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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66  
Help  
General sales enquiries  
BT Residential lines – call 150. BT Business lines – call 152.  
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).  
Additional handsets are available from the Helpdesk on 0870 605 8047.  
Billing enquiries  
Refer to the telephone number shown on your telephone bill.  
Other functions and services available from the text messaging service  
By sending the following commands to the BT text self administration facility you can control  
functions and capabilities in your text phone and the way messages are handled.  
1. Press Menu,TextMessagingis highlighted press Select.  
2. WriteMessageis highlighted. Press Select.  
3. Use the keypad to type in the following commands (depending upon what you want to do):  
Opt out from receiving voice text messages.  
Turns off the opt out option.  
Turns on permanent voice text message delivery to your phone.  
All incoming text is delivered as voice text.  
Turns off permanent voice text message delivery.  
4. Press Options. Display highlights Send to.  
5. Enter the number 00000 then press Send.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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Help  
67  
If you are sending a message from a fixed line phone to another fixed line phone  
Forces a message you send to be delivered as a voice text even though the recipient  
may have a text enabled phone and usually receives written text. This command is inserted at the  
start of the message and applies only to that message, e.g.  
‘Hello I will be home late’.  
You keep hearing an error beep  
You have pressed the wrong button in a sequence. Check the prompts in the display or refer to  
instructions in this user guide.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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68  
General information  
IMPORTANT  
Safety information  
This equipment is not designed for making emergency  
telephone call when the power fails. Alternative  
arrangements should be made for access to  
emergency services. This product is intended for  
connection to analogue public switched telephone  
networks and private switchboards in the United  
Kingdom.  
Only use the power supply suitable for the BT Domus  
range. Using an unauthorised power supply will  
invalidate your guarantee and may damage the  
telephone. The item code for the base mains power  
supply is 028771.  
If you have purchased a multiple pack the item code  
for the charger mains power supply is 035929.  
Replacing the handset battery  
Use only the approved rechargeable battery supplied.  
Spare rechargeable batteries are available from the BT  
Domus Helpline on 0870 605 8047.  
After a time, you may find that the handset battery is  
running out of charge more quickly. This is a standard  
sign of wear and the battery will need replacing.  
Do not open the handset (except to replace the  
handset battery) or the base. This could expose you to  
high voltages or other risks. Contact the Helpline on  
0870 605 8047 for all repairs.  
1. Open the battery compartment cover.  
2. Take out the old battery and replace with a new  
720mAh Li ion rechargeable battery.  
If the keylock is switched on, it is possible to make  
calls to the emergency numbers (999/112 and 9112).  
3. Push the battery compartment cover back on until it  
clicks into place.  
Radio signal transmitted between the handset and  
base may cause interference to hearing aids.  
Spare rechargeable battery packs are available from  
the BT Domus Helpline 0870 605 8047.  
It is recommended that advice from a qualified expert  
be sought before using this product in the vicinity of  
emergency/intensive care medical equipment.  
WARNING  
Do not immerse batteries in water or throw them into  
a fire, or dispose of them with ordinary domestic  
refuse.  
It is recommended that if you have a pacemaker fitted you  
check with a medical expert before using this product.  
Your product may interfere with other electrical  
equipment, e.g. TV and radio sets, clock/alarms and  
computers if placed too close.  
BT accepts no responsibility for damage caused to  
your BT Domus by using any other types of batteries.  
It is recommended that you place your product at  
least one metre away from such appliances to  
minimise any risk of interference.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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General information  
69  
Never dispose of batteries in a fire. There is a serious  
risk of explosion and/or the release of highly toxic  
chemicals.  
Product disposal instructions  
The symbol shown here and on the product  
means that the product is classed as Electrical  
or Electronic Equipment and should not be  
disposed with other household or commercial  
waste at the end of its working life.  
Cleaning  
Clean the handset and base (or charger) with a damp  
(not wet) cloth, or an anti-static wipe.  
The Waste of Electrical and Electronic Equipment  
(WEEE) Directive (2002/96/EC) has been put in place  
to recycle products using best available recovery and  
recycling techniques to minimize the impact on the  
environment, treat any hazardous substances and  
avoid the increasing landfill.  
Never use household polish as this will damage the  
product. Never use a dry cloth as this may cause a  
static shock.  
Environmental  
Do not expose to direct sunlight.  
Product disposal instructions for residential users  
The handset may become warm when the batteries  
are being charged or during prolonged periods of use.  
This is normal. However, we recommend that to avoid  
damage you do not place the product on  
antique/veneered wood.  
When you have no further use for it, please remove  
any batteries and dispose of them and the product as  
per your local authority’s recycling processes. For  
more information please contact your local authority  
or the retailer where the product was purchased.  
Do not stand your product on carpets or other  
surfaces which generate fibres, or place it in locations  
preventing the free flow of air over its surfaces.  
Product disposal instructions for business users  
Business users should contact their suppliers and  
check the terms and conditions of the purchase  
contract and ensure that this product is not mixed  
with other commercial waste for disposal.  
Do not submerge any part of your product in water  
and do not use it in damp or humid conditions, such  
as bathrooms.  
Do not expose your product to fire, explosive or other  
hazardous conditions.  
There is a slight chance your phone could be damaged  
by an electrical storm. We recommend that you  
unplug the power and telephone line cord during an  
electrical storm.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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70  
General information  
Outside of the 12 month guarantee period:  
Guarantee  
Your BT Domus is guaranteed for a period of 12  
months from the date of purchase.  
If your product needs repair after the guarantee  
period has ended, the repair must meet the approval  
requirements for connection to the telephone  
network. We recommend that you contact BT’s  
approved repair agent Helpdesk Solutions on 0870  
240 5029 or a local qualified repairer.  
Subject to the terms listed below, the guarantee will  
provide for the repair of, or at BT’s or its agent’s  
discretion, the option to replace the BT Domus or any  
component thereof, (other than the battery), which is  
identified as faulty or below standard, or as a result of  
inferior workmanship or materials. Products over 28  
days old from the date of purchase may be replaced  
with a refurbished or repaired product.  
Returning your phone  
If the Helpline is unable to remedy your problem they  
will ask you to return the product. Where possible,  
pack the product in its original packaging. Please  
remember to include all parts, including the line cords,  
power supply units and the original battery. (Please  
note that we cannot take responsibility for goods  
damaged in transit.) Please obtain and keep proof of  
posting from the Post Office.  
The conditions of this guarantee are:  
The guarantee shall only apply to defects that occur  
within the 12 month guarantee period.  
Proof of purchase is provided.  
For your records  
Date of purchase:  
Place of purchase:  
Serial number:  
The equipment is returned to BT or its agent as instructed.  
This guarantee does not cover any faults or defects  
caused by accidents, misuse, fair wear and tear,  
neglect, tampering with the equipment, or any  
attempt at adjustment or repair other than through  
approved agents.  
For guarantee purposes proof of purchase is required  
so please keep your receipt.  
This guarantee does not affect your statutory rights.  
Within the 12 month guarantee period:  
Prior to returning your product, please read the Help  
section beginning on page 61 or contact them on 0870  
605 8047or email [email protected] for  
assistance. In the unlikely event of a defect occurring,  
please follow the Helpline’s instructions for replacement  
or repair.  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
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General information  
71  
Connecting to a switchboard  
Technical information  
This product is intended for use within the UK for  
connection to the public telephone network and  
compatible switchboards, which support tone dialling  
and timed break recall. If in doubt please consult your  
service provider.  
How many telephones can I have?  
All items of telephone equipment have a Ringer  
Equivalence Number (REN), which is used to calculate  
the number of items which may be connected to any  
one telephone line. Your BT  
Inserting a pause  
Domus has a REN of 1. A total REN of 4 is allowed. If  
the total REN of 4 is exceeded, the telephones may not  
ring. With different telephone types there is no  
With some switchboards, after dialling the access code  
you may have to wait for a moment while the  
switchboard picks up an outside line so you will need  
to enter a pause in the dialing sequence.  
guarantee of ringing, even when the REN is less than 4.  
Any additional handsets and chargers that you register  
have a REN of 0.  
Press and hold  
to insert a pause (P) before entering  
the telephone number.  
You may also need to enter a pause when storing  
international numbers or charge card numbers.  
R&TTE  
This product is intended for use within the UK for  
connection to the public telephone network and  
compatible switchboards.  
Recall  
You may need to use the recall function if you are  
connected to a switchboard/PBX (Private Branch  
Exchange), contact your PBX supplier for further  
information. The recall function is set to timed break  
recall and is also used for BT Calling Feature.  
This equipment complies with the essential  
requirements for the Radio Equipment and  
Telecommunications Terminal Equipment Directive  
1999/5/EC.  
Declaration of Conformance  
Hereby, Suncorp Technologies declares that this  
BT Domus is in compliance with the essential  
requirements and other relevant provisions of  
Directive 1999/5/EC.  
The Declaration of Conformance for the  
BT Domus is published on the website:  
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]  
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 72  
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314  
Offices worldwide  
The services described in this publication are subject to availability  
and may be modified from time to time. Services and equipment  
are provided subject to British Telecommunications plc’s respective  
standard conditions of contract. Nothing in this publication forms  
any part of any contract.  
© British Telecommunications plc 2007.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
Designed and produced by The Art & Design Partnership Ltd.  
Printed in China  
BT Domus (08/07) Issue 2  

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