BT Diverse 6110 User Manual

BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
User Guide  
BT DIVERSE 6110  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Got everything?  
This User Guide provides you with all  
the information you need to get the  
most from your phone.  
BT Diverse 6100  
handset  
BT Diverse 6110 base  
Mains power adaptor  
Telephone line cord  
Belt clip  
You must first set up your phone  
before you can use it. This doesn’t  
take long as it is easy to do. Just  
follow the simple instructions on the  
next few pages.  
2 x AAA rechargeable  
batteries  
If you have purchased  
a BT Diverse 6110  
multiple pack you will  
also have the following  
for each additional  
handset:  
Need help?  
If you have any problems setting up or using your  
BT Diverse 6110, contact the Helpline on 0870 240  
3962 or email [email protected]  
BT Diverse 6100 charger  
Alternatively, you may find the answer in ‘Help’ at the  
back of this guide.  
2 x AAA NiMH  
rechargeable batteries  
Mains power adaptor for  
the charger  
Hearing aid?  
Please note that the BT Diverse 6110 works by sending  
radio signals between the base and handset. These  
signals may interfere with some hearing aids, causing a  
humming noise.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
4
In this guide  
Getting started  
Paging . . . . . . . . . . . . . . . . . . . . . . . . .21  
Keypad lock . . . . . . . . . . . . . . . . . . . . .22  
Internal calls . . . . . . . . . . . . . . . . . . . .22  
Location . . . . . . . . . . . . . . . . . . . . . . .7  
Setting up . . . . . . . . . . . . . . . . . . . . . .7  
Battery low warning . . . . . . . . . . . . . . .8  
Directory  
Getting to know your phone  
Open the directory . . . . . . . . . . . . . . .23  
Entering names . . . . . . . . . . . . . . . . . .23  
Character map . . . . . . . . . . . . . . . . . .24  
Add a new directory entry . . . . . . . . . .25  
Dial from the directory . . . . . . . . . . . .25  
View an entry . . . . . . . . . . . . . . . . . . .26  
Edit an entry . . . . . . . . . . . . . . . . . . . .26  
Delete entries . . . . . . . . . . . . . . . . . . .26  
Copying directory entries . . . . . . . . . . .27  
Copy an entry to another handset . . . .27  
Copy directory from one handset  
to another . . . . . . . . . . . . . . . . . . . . . .28  
Incoming call while copying . . . . . . . . .28  
If the other handset is in use . . . . . . . .29  
Set groups . . . . . . . . . . . . . . . . . . . . . .29  
Name and set melody for a group . . . .30  
Handset buttons . . . . . . . . . . . . . . . . .11  
Main display icons . . . . . . . . . . . . . . . .12  
Base . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Navigating the menus . . . . . . . . . . . . .13  
Menu map . . . . . . . . . . . . . . . . . . . . . .15  
Using the phone  
Dialling numbers . . . . . . . . . . . . . . . . .16  
Call timer . . . . . . . . . . . . . . . . . . . . . .16  
Auto-answer . . . . . . . . . . . . . . . . . . . .16  
Backlit display . . . . . . . . . . . . . . . . . . .16  
Switch handset on/off . . . . . . . . . . . . .16  
Handset ringer on/off . . . . . . . . . . . . .17  
Make an external call . . . . . . . . . . . . . .17  
Preparatory dialling . . . . . . . . . . . . . . .17  
End a call . . . . . . . . . . . . . . . . . . . . . .17  
Receiving calls . . . . . . . . . . . . . . . . . . .17  
Handsfree . . . . . . . . . . . . . . . . . . . . . .18  
Earpiece and handsfree volume . . . . . .18  
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .19  
Redial . . . . . . . . . . . . . . . . . . . . . . . . .19  
Caller Display  
Caller information not available . . . . . .31  
Using Caller Display . . . . . . . . . . . . . . .31  
View / dial a number from the  
Calls list . . . . . . . . . . . . . . . . . . . . . . . .32  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
In this guide  
5
Save a number to the directory . . . . . .33  
Delete an entry in the Calls list . . . . . .33  
Delete the entire Calls list . . . . . . . . . .33  
Adding or changing a Receive Service  
number . . . . . . . . . . . . . . . . . . . . . . . .45  
Selecting a Send Service number . . . . .46  
SMS texting  
Additional handset settings  
To subscribe to the SMS text  
Day, date and time . . . . . . . . . . . . . . .47  
Ringer melody . . . . . . . . . . . . . . . . . . .48  
Ringer volume . . . . . . . . . . . . . . . . . . .48  
Handset name . . . . . . . . . . . . . . . . . . .48  
Adjust contrast . . . . . . . . . . . . . . . . . .49  
Backlight on/off . . . . . . . . . . . . . . . . . .49  
Auto answer . . . . . . . . . . . . . . . . . . . .50  
Key beeps on/off . . . . . . . . . . . . . . . . .50  
Alarm . . . . . . . . . . . . . . . . . . . . . . . . .51  
Handset default settings . . . . . . . . . . .52  
messaging service . . . . . . . . . . . . . . . .34  
Cost of the fixed line service . . . . . . . .34  
Send an SMS text message . . . . . . . . .35  
Entering text . . . . . . . . . . . . . . . . . . . .36  
Special characters . . . . . . . . . . . . . . . .37  
Writing tips . . . . . . . . . . . . . . . . . . . . .37  
SMS template messages . . . . . . . . . . .38  
Edit SMS templates . . . . . . . . . . . . . . .38  
Delete SMS templates . . . . . . . . . . . . .39  
Read, edit and send draft SMS  
text messages . . . . . . . . . . . . . . . . . . .39  
Read, edit and send messages  
Base settings  
Ringer melody . . . . . . . . . . . . . . . . . . .53  
Ringer volume . . . . . . . . . . . . . . . . . . .53  
Handset priority . . . . . . . . . . . . . . . . .53  
Dial mode . . . . . . . . . . . . . . . . . . . . . .54  
Recall mode . . . . . . . . . . . . . . . . . . . .55  
Base PIN . . . . . . . . . . . . . . . . . . . . . . .55  
Base setting defaults . . . . . . . . . . . . . .56  
from your outbox . . . . . . . . . . . . . . . . .40  
Incoming call . . . . . . . . . . . . . . . . . . . .41  
Reading SMS texts . . . . . . . . . . . . . . . .42  
Delete an SMS text message . . . . . . . .43  
Delete all SMS text messages . . . . . . .43  
Switch SMS text alert on/off . . . . . . . . .44  
SMS Service Centre numbers . . . . . . . .44  
Adding or changing a Send Service  
Additional handsets and bases  
number . . . . . . . . . . . . . . . . . . . . . . . .44  
Registering new handsets . . . . . . . . . .57  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
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In this guide  
De-registering a handset . . . . . . . . . . .58  
Transferring a call . . . . . . . . . . . . . . . .58  
3-Way calls . . . . . . . . . . . . . . . . . . . . .59  
Using additional bases . . . . . . . . . . . . .60  
Help  
Replacing handset batteries . . . . . . . . .61  
Helpline . . . . . . . . . . . . . . . . . . . . . . .66  
General information  
Safety . . . . . . . . . . . . . . . . . . . . . . . . .67  
Cleaning . . . . . . . . . . . . . . . . . . . . . . .68  
Environmental . . . . . . . . . . . . . . . . . . .68  
Technical information . . . . . . . . . . . . .69  
Connecting to a switchboard . . . . . . . .70  
Access code . . . . . . . . . . . . . . . . . . . . .70  
Insert a pause . . . . . . . . . . . . . . . . . . .70  
Guarantee . . . . . . . . . . . . . . . . . . . . . .71  
For your records . . . . . . . . . . . . . . . . .72  
Additional replacement items . . . . . . .73  
R&TTE . . . . . . . . . . . . . . . . . . . . . . . .73  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Getting started  
7
WARNING  
Location  
Do not place your BT Diverse 6110  
base in the bathroom or other  
humid areas.  
You need to place your BT Diverse 6110 base station  
close enough to a mains power and telephone socket so  
that the cables will reach.  
Handset range  
The BT Diverse 6110 has a range  
of 300 metres outdoors when there  
is a clear line of sight between the  
base and the handset. When there  
is no clear line of sight between the  
base and the handset, e.g. base  
indoors and handset either indoors  
or outdoors, the range could be  
reduced to 50 metres. Thick stone  
walls can severely affect the range.  
Make sure it is at least 1 metre away from other  
electrical appliances to avoid interference.  
Your BT Diverse 6110 works by sending radio signals  
between the handset and base. The strength of the  
signal depends on where you site the base. Putting it as  
high as possible ensures the best signal.  
Signal strength  
The symbol on your handset  
screen indicates when you are in  
range. When you are out of range,  
it flashes and the screen displays  
OUTOFRANGEand there is a beep.  
Setting up  
1. Plug the mains power adaptor into the power socket on  
the underside of the base. Plug the other end into the  
mains socket. The Power/In Use and message indicator  
lights up.  
IMPORTANT  
Do not connect the telephone line  
until at least one of the handsets is  
fully charged.  
The base station must be plugged  
into the mains power at all times.  
Which socket?  
Power socket  
Telephone line socket  
Power adaptor cable  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
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Getting started  
Battery low warning  
When the batteries need  
recharging, the handset beeps and  
2. Batteries will come inserted in the battery compartment.  
Pull the plastic tag as instructed to activate the batteries.  
the display shows  
.
3. Charge the handset batteries for at least 16 hours by  
placing the handset on the base. The screen shows the  
battery icon filling up.  
Battery level  
The battery symbol shows the  
current level  
4. Connect the telephone line cord to the base and plug the  
other end into the wall socket.  
Battery performance  
To keep your batteries in the best  
condition, leave the handset off  
the base for a few hours at a time  
(after the initial 16 hour charge).  
Running the batteries right down  
at least once a week will help them  
last as long as possible.  
On a full charge, your BT Diverse  
6110 handset gives up to 12 hours  
talk time or up to 120 hours  
standby.  
Telephone line cord  
The charge capacity of  
rechargeable batteries will reduce  
with time as they wear out, giving  
the handset less talk/standby time.  
Eventually they will need to be  
replaced.  
Your BT Diverse 6110 is ready for use.  
Batteries and handset may  
become warm during charging.  
This is normal.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Getting started  
9
Providing you have subscribed to your network’s Caller  
Display service, the day and time is automatically set  
when you receive your first incoming call.  
Under no circumstances use non-  
rechargeable batteries. Only use  
NiMH rechargeable batteries with  
a recommended capacity of  
750mAh. Using inappropriate  
batteries will invalidate your  
guarantee and may damage the  
telephone.  
However, you can also set the day and time manually,  
see page 47.  
Helpline  
BT Diverse 6110 multiple pack  
owners only  
If you are having any difficulties  
setting up or using your BT Diverse  
6110, please call the BT Diverse  
Helpline on 0870 240 3962 or email  
Location  
You need to place your BT Diverse 6110 charger close  
enough to a mains power socket so that the cable will  
reach.  
Setting up the charger  
1. Plug the power adaptor cable into the underside of the  
charger.  
Power adaptor cable  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
10  
Getting started  
2. Plug the power adaptor into the mains wall socket and  
switch the power on.  
3. Batteries will come inserted in the battery compartment.  
Pull the plastic tag as instructed to activate the batteries.  
4. Place the handset in the charger and charge the handset  
for at least 16 hours.  
Follow instructions on page 57 for registering additional  
handsets to the BT Diverse 6110 base.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Getting to know your phone  
11  
Handset buttons  
Navigation  
Up/Down/Volume/Redial/Calls list  
Lets you scroll through menu  
options.  
Incoming call light  
Flashes when the handset is  
ringing.  
During a call, adjusts the earpiece  
and handsfree volume, page 18.  
Up also displays the Redial list  
page 19.  
Directory (in standby mode)  
Press to open the Directory and  
select from up to 50 names and  
numbers you can program into the  
handset, page 23.  
Down also opens the Calls list  
page 32.  
Menu (in standby mode)  
Press to open the on-screen Menu  
and select the displayed option  
page 13.  
End call  
Press to end a call, page 17.  
Press and hold to switch the  
handset off, page 16.  
Talk/Handsfree  
Press to make and receive calls,  
(page 17), lets you switch to  
Keypad lock  
Handsfree (page 18) and also  
switches the handset on (page 16).  
Prevents accidentally dialling  
numbers when carrying the  
handset around, page 22.  
Star  
Mutes the handset ringer.  
Int  
Recall  
Used with some BT Calling  
Features.  
Lets you make internal calls  
between handsets, page 22.  
BT Diverse 6110 ~ Edition 2 ~ 23.02.05 ~ 6248  
12  
Getting to know your phone  
Main display icons  
In range. Flashes when  
Shows current battery level.  
you are out of range.  
Handset ringer off.  
Handset  
1
01/01 12:03pm  
Keypad lock on.  
Menu  
Dir  
Base  
Page  
Power/In Use  
indicator  
On when the  
power  
Rings all registered  
handsets, so you  
can find them.  
is connected.  
Flashes when line  
is in use.  
Used to register  
additional  
handsets.  
BT Diverse 6110 ~ Edition 2 ~ 23.02.05 ~ 6248  
Getting to know your phone  
13  
Navigating the menus…  
Navigation button  
Your BT Diverse 6110 has a menu system which is easy  
to use. Each menu leads to a list of options. Have a look  
at the menu map on page 15.  
Press MENU to open the main menu and use the  
navigation button to scroll up or down to the menu you  
want. Press the OK option button to access the features  
in the menu.  
… and selecting menu options  
Once the menu list you want is open, use the navigation  
button to scroll up or down through the options, then  
press OK to select the option you want. For example, to  
adjust the handset ringer melody for external calls:  
As you get deeper into the menu  
you will find that multiple options  
are shown in the handset display.  
The highlighted option will be  
selected when you press OK.  
1. Press MENU. Scroll DOWN to HANDSETSETTINGSand  
press OK. Display shows RINGERMELODY.  
2. Press OK. Display highlights EXTERNAL.  
Scroll UP or DOWN to choose either EXTERNALor  
INTERNALand press OK. The current melody is displayed  
and played.  
3. Scroll UP or DOWN to the melody you want and press OK.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
14  
Getting to know your phone  
Go back one level  
You can go back to the previous menu level by  
pressing BACK.  
Exit menu  
If you want to exit a menu or the phone book, press  
BACK. If you want to go straight to the standby screen  
press the  
button.  
Handset  
1
01/01 12:03pm  
Menu  
Dir  
Press the MENU button to access menus or the DIR  
button to open the directory.  
Scroll to display menu options. Then press OK to select.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Getting to know your phone  
15  
Menu map  
SMS Text Messaging Handset Settings  
Base Settings  
Time & Date  
Settings  
Registration  
Write Message  
Inbox  
Ringer Melody  
Ringer Volume  
Name Handset  
Call Groups  
Ringer Melody  
Ringer Volume  
Handset Priority  
Dial Mode  
Set Date & Time  
Set Day  
Register Handset  
De-Register Handset  
Drafts  
Alarm  
Outbox  
Templates  
SMS Settings  
Key Beeps On/Off  
Auto Talk On/Off  
Display Contrast  
Backlight On/Off  
Select Base  
Recall Mode  
Change System PIN  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
16  
Using the phone  
Dialling numbers quickly  
Numbers can be dialled direct from the Directory (page  
25), the Calls list (page 32) or the redial list (page 20)  
Call timer  
Your handset automatically times the duration of every  
call. The time is shown during the call and for a few  
seconds after the call has ended.  
Auto-answer  
You can answer a call just by lifting the handset off the  
base. If you would rather press  
to receive a call when  
the handset is on the base, you need to switch Auto-talk  
off, page 50.  
You can disable the backlight if you  
wish, see page 49.  
Backlit display  
When you press any button or receive a call/message, the  
display lights up. If no button is pressed for 10 seconds,  
the light is switched off.  
Switch handset on/off  
1. Press and hold  
to switch handset off.  
to switch it on.  
2. Press and release  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Using the phone  
17  
Handset ringer on/olff  
1. Press and hold  
to switch the handset ringer off.  
Display shows  
.
2. Press and hold  
again to switch it back on.  
Make an external call  
Press  
, listen for the dial tone then dial the number.  
Preparatory dialling  
Enter the number first. If you make a mistake press  
CLEAR to delete. Press  
to dial.  
End a call  
Press  
or place the handset back on the base.  
Receiving calls  
When the telephone rings the display may show the  
number or name of the calling party.  
Or show ExternalCallif Caller Display is not subscribed to.  
Or HandsetXif it is an internal call where Xis the number  
of the handset calling.  
The handset icon will also flash.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
18  
Using the phone  
Press  
to answer the call, or if the handset is on the  
base or charger, simply lift it up to speak.  
If you have subscribed to a Caller Display Service your  
caller’s number (and name if stored in the Directory) will  
be shown. See page 31 for more information.  
Handsfree  
Handsfree lets you talk to your caller without holding  
the handset. It also enables other people in the room to  
listen to both sides of your conversation.  
Switch to handsfree before a call.  
1. Press  
Display shows  
the handset speaker.  
. Display shows  
press  
again.  
and you can hear the dial tone over  
2. Press to switch handsfree off.  
Switch to handsfree during a call.  
Press . To switch handsfree off, press  
again.  
Earpiece and handsfree volume are  
independent of each other but  
instructions for adjusting are the  
same for both.  
Earpiece and handsfree volume  
You can adjust the earpiece and the handsfree  
loudspeaker volume.  
There are 5 levels to choose from.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Using the phone  
19  
During a call:  
Use the navigation button to select volume 1-5.  
The current setting is shown. When you end the call the  
setting will remain at the last selected level.  
Secrecy  
During a call, you can talk to someone nearby without  
your caller hearing you.  
1. During the call press SECRECY. Display flashes Secrecy  
on. Your caller cannot hear you.  
2. Press OFF to return to your caller.  
Redial  
You can redial up to 5 of the last numbers called.  
If you have stored a name in the Directory to go with the  
number, the name will be displayed instead, see page 23.  
Redial the last number  
Press  
to open the Redial list. The last number  
to dial the number.  
dialled is highlighted. Press  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
20  
Using the phone  
Redial a number from the list  
Press  
to open the Redial list, the last number called  
is highlighted. Press UP or DOWN on the navigation  
button to scroll through the list. When the number you  
want is highlighted, press  
,
Empty  
If there are no numbers in the Redial list, the display shows  
RedialListEmpty.  
If the number is already in the  
directory the SAVE option will not  
be shown.  
Copy a number from the redial list  
You can copy a number from the redial list into the  
directory. The redial list holds up to 5 of your most  
recently dialled numbers.  
1. Press  
to open the redial list. Scroll UP or DOWN to  
the number you want and press OPTION.  
2. Scroll DOWN to highlight SAVENUMBER. Press OK.  
3. Display shows ENTERNAME. Use the keypad to enter a  
name (see page 23 for entering text) and press SAVE.  
Display shows EDITNUMBER.  
If necessary, use the keypad to change the number, then  
press SAVE to confirm.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Using the phone  
21  
Deleting a redial entry  
Press to open the redial list. Scroll to the entry you  
want. Press OPTION. DELETE ENTRYis highlighted.  
Press OK.  
Delete entire redial list  
Press  
to open the redial list. Press OPTION.  
DELETEENTRYis highlighted. Press DOWN to highlight  
DELETEALL. Press OK. DELETEALLENTRIESis displayed.  
Press DELETE to confirm or SAVE to cancel.  
Page  
You can alert handset users that they are wanted or  
locate a missing handset by paging the handsets,  
(paging calls cannot be answered by a handset).  
Press  
PAGING CALL. Press  
ringing or press  
on the base. The handsets ring. Display flashes  
Pressing  
handset only.  
will stop that  
again to stop the handsets  
on the handset.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
22  
Using the phone  
Keypad lock  
You can lock the keypad so that numbers are not dialled  
accidentally whilst carrying the handset around.  
1. Press and hold . Display confirms KEYPAD LOCKED  
and then reverts to the standby screen and displays  
2. Press UNLOCK, then press whilst Press To  
UnlockKeys is shown in the display.  
.
#
While the keypad is locked you can still answer incoming  
calls and make 999 or 112 calls to the emergency  
service. But you cannot call other numbers or use the  
menus.  
Internal calls  
If you are making an internal call,  
and you receive an external call,  
any handset not in use will ring.  
You can call the other handsets registered to your  
BT Diverse 6110 base.  
The handsets that are being used  
will beep in the earpiece. To take  
1. Press  
. The other handset numbers are displayed.  
Press the navigation button to highlight the handset  
number you want, then press OK.  
the call, press  
to finish the  
internal call, then press TALK to  
take the new call.  
2. To end the call, press  
.
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Directory  
23  
You can store up to 50 names and numbers in the  
directory of each handset. Each entry contains a name  
and phone number. Names can be up to 15 characters  
long and numbers up to 24 digits.  
Open the directory  
1. Press DIR. Stored entries are displayed alphabetically.  
Entering names  
When there are no entries in  
the directory the display shows  
NEW ENTRY.  
1. Use the keypad letters to enter names, e.g. to store  
TOM:  
2. Press  
3. Press  
4. Press  
once to enter T  
three times to enter O  
once to enter M  
.
.
.
Writing tips  
1. If you make a mistake, press CLEAR to delete the last  
# button  
When entering text, if you press  
character or digit.  
the  
button the following  
characters are available: (space),  
(.), (,), (#) and ().  
2. Press  
once to insert a space.  
Available characters are displayed at the bottom of the  
screen. Keep pressing the button to scroll through the  
characters.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
24  
Directory  
The cursor automatically moves to the next space after  
a couple of seconds.  
When entering names you can select upper case, lower  
case or numerics by pressing  
.
An A  
,
aor 1will appear in the display to indicate the  
current selection.  
Character map  
Button Upper case  
Lower case  
Space 0 + & _ $ £ € ¥ < > = # *  
Space 0 + & _ $ £ € ¥ < > = # *  
. , ’ ? ! ” 1 - ( ) @ / : ;  
A B C 2  
. , ’ ? ! ” 1 - ( ) @ / : ;  
a b c 2  
D E F 3  
d e f 3  
G H I 4  
g h i 4  
J K L 5  
j k l 5  
M N O 6  
m n o 6  
P Q R S 7  
T U V 8  
p q r s 7  
t u v 8  
W X Y Z 9  
w y x z 9  
Abc ABC / ABC abc / abc Abc Abc ABC / ABC abc / abc Abc  
Space . , # *  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Directory  
25  
Add a new directory entry  
When the phone is in standby:  
1. Press DIR. Any entries are displayed in alphabetical  
order. Press OPTION. Display highlights NEW ENTRY.  
Press OK. Display shows ENTER NAME.  
2. Use the keypad to enter a name, then press SAVE.  
Display shows ENTER NUMBER.  
3. Enter the number you want and press SAVE. Display  
shows ENTRY SAVED. You can now add another entry.  
Or press BACK to go back to the previous menu level.  
Dial from the directory  
1. Press DIR. Entries are displayed in alphabetical order.  
2. Either scroll UP or DOWN through the directory to  
highlight the entry you want, then press  
number is displayed and dialled.  
. The  
Or you can search alphabetically by pressing the relevant  
button, e.g. to find TOMpress  
entries under T, then press  
and scroll through  
to dial.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
26  
Directory  
View an entry  
You can display a name and number together.  
Press DIR. Scroll UP or DOWN to highlight the entry you  
want, then press OPTION. Scroll DOWN to SHOWNUMBER  
and press OK.  
Edit an entry  
2. Press DIR. Scroll UP or DOWN to highlight the entry you  
want, then press OPTION. Scroll DOWN to EDITENTRY  
and press OK.  
3. Display shows the name and EDITNAME. Use CLEAR  
and the keypad to change the name, then press SAVE.  
4. Display shows EDITNUMBER. Use CLEAR and the keypad  
to change the number and press SAVE to confirm.  
Delete entries  
You can delete individual entries or the entire directory.  
1. Press DIR. Scroll UP or DOWN to highlight the entry you  
want, then press OPTION. Scroll DOWN to DELETE  
ENTRYor DELETEALLand press OK.  
2. Display asks you to confirm. Press DELETE to confirm or  
SAVE to cancel.  
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Directory  
27  
Copying directory entries  
Save time adding entries by copying from one handset  
to another. So you only have to enter names and  
numbers once!  
Whilst copying entries between two handsets if you press  
the  
button copying will be stopped.  
When the whole directory is copied, it will overwrite any  
existing entries on the other handset.  
If the directory on the handset you are copying to  
becomes full, the receiving handset displays DIRECTORY  
FULL. The sending handset displays COPYDIRECTORY  
ENTRYFAILEDfor 2 seconds.  
Copy an entry to another handset  
You can copy individual entries or the whole directory  
from one handset to another providing both handsets are  
registered to your base.  
1. Press DIR and then scroll UP or DOWN to select the  
entry you wish to copy. Press OPTION. Scroll DOWN to  
COPYENTRY. Press OK.  
2. Display shows COPYTOHANDSETand the available  
handset numbers. Press UP or DOWN to select the  
handset you want.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
28  
Directory  
3. Press OK. Display shows COPYINGTOHANDSET X.  
The receiving handset shows RECEIVEDIRECTORYENTRY?  
If you press YES the entry is copied. If you press NO,  
then the copying is aborted. When copying is finished,  
the display returns to standby.  
Copy directory from one handset to another  
1. Press DIR, then OPTION. Scroll DOWN to COPY  
DIRECTORY. Press OK.  
2. Display shows COPYTOHANDSETand the available  
handset numbers. Press UP or DOWN to select the  
handset you want.  
3. Press OK. Display shows COPYINGTOHANDSET X.  
The receiving handset shows RECEIVEDIRECTORY?If you  
press YES the directory is copied. If you press NO then  
the copying is aborted. When copying is finished, the  
display returns to standby.  
Incoming call while copying  
An incoming call cancels copying. If you are copying the  
whole directory, any entries transferred before a call  
interrupts will be stored.  
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Directory  
29  
If the other handset is in use  
If any handset is in use you cannot use the copy function.  
Your handset’s display shows NOTAVAILABLEwhen you  
select a copy option, before returning to standby.  
Set groups  
You can create ringing groups by selecting entries from  
your directory. For example, you can create a group for  
family members and assign a ringer melody to that  
group. When one of that family group calls you will be  
able to identify which group from the ringer melody.  
You can create up to 3 groups.  
1. Press DIR. Scroll UP or DOWN to highlight the entry you  
want to store in a group. Press OPTION.  
2. Scroll DOWN to SETCALLGROUPand press OK.  
Scroll DOWN to highlight the group you want.  
Press OK. The display shows ADDEDTOGROUPX.  
Select NOGROUPto remove a name from a group.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
30  
Directory  
Name and set melody for a group  
You can rename a group and change the melody.  
1. Press MENU, then DOWN to display HANDSETSETTINGS.  
Press OK.  
2. Scroll DOWN to CALLGROUPSand press OK.  
Press UP or DOWN to highlight the group you want and  
press OK.  
3. If required, use UP or DOWN to select SETMELODY(see  
page 48 for selecting melody options) or EDITGROUP  
NAME. Press OK.  
4. Press CLEAR to delete the existing name, then enter the  
new name and press SAVE.  
5. Press BACK to return to standby.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Caller Display  
31  
IMPORTANT  
Caller information not available  
To use Caller Display you must first  
subscribe to your network provider’s  
Caller Display service. A quarterly  
fee is payable.  
With some incoming calls, the telephone number of the  
caller is not available and cannot therefore be displayed.  
For more information on BT’s  
Calling Features, call BT free on  
0800 800 150.  
In this case your BT Diverse 6110 provides you with  
some explanatory information:  
UNAVAILABLE– The number is unavailable.  
WITHHELD– The caller has withheld their number.  
RINGBACK– Ringback call.  
OPERATOR– The call has been made via the operator.  
PAYPHONE– The caller is ringing from a payphone.  
INTERNATIONAL– International call.  
Using Caller Display  
If you subscribe to a Caller Display service, you can see  
your caller’s number (provided it is not withheld) on your  
handset display before you answer the call.  
When a call is received your caller’s telephone number  
will be stored in a Calls list. The Calls list holds up to 30  
calls. When the Calls list is full, the oldest call will be  
replaced by a new call, but the latest call will always be  
at the top of the list.  
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32  
Caller Display  
If you have any unanswered calls in  
the list a icon will be shown on  
Each call is numbered:  
the handset display.  
01= the oldest call in the Calls list. So in a full Calls list,  
30 would be the most recent call.  
The icon will disappear when you  
have viewed the missed calls in the  
Calls list.  
Ringback calls will display the number dialled when you  
requested the ringback service.  
Sample Calls list screen  
Missed = call information has not been viewed before  
Call number 5  
Date and  
time of call  
of 8 (the higher  
the number the  
newer the call)  
03/10 02:14pm  
012346789  
Missed  
05/08  
Back  
Option  
Calling number  
(or Directory  
name if it  
Caller’s number (if available)  
matches a  
stored number)  
To view / dial a number from the Calls list  
1. Press to open the Calls list. Details of your most  
recent call are displayed.  
2. Scroll UP or DOWN through the list. Press  
to dial  
the number displayed.  
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Caller Display  
33  
Save a Calls list number to the directory  
1. Press . If necessary, scroll UP or DOWN to the  
entry you want.  
2. Press OPTION. Display highlights SAVENUMBER.  
Press OK.  
3. Use the keypad to enter a name. Press SAVE.  
If necessary, use the keypad to change the number.  
Press SAVE. Display shows ENTRYSAVED.  
Delete an entry in the Calls list  
1. Press  
. If necessary, scroll UP or DOWN to the  
entry you want.  
2. Press OPTION. Display highlights DELETECALL.  
Press OK.  
Delete the entire Calls list  
1. Press  
. Press OPTION. Scroll DOWN to highlight  
DELETEALL. Press OK.  
2. Press DELETE to confirm or SAVE to cancel.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
34  
SMS texting  
SMS stands for Short Messaging  
Service.  
Welcome to the BT Text Service on your BT Diverse 6110.  
The SMS Service is provided by BT.  
IMPORTANT  
Your BT Diverse 6110 can send and receive messages to  
any mobile phone from participating mobile networks  
and compatible landline telephones in the UK.  
You must subscribe to your  
Network Provider’s Caller Display  
Service so that you can use SMS  
text messaging. A quarterly fee  
may be payable. Please contact  
your network provider for more  
details.  
The fixed line SMS service is provided under BT’s terms  
and conditions for telephone service. These can be found  
by visiting the BT.com website at:  
When you are using SMS text  
messaging you must not withhold  
your telephone number or the  
service will not allow you to  
connect.  
To subscribe to the SMS text messaging service  
You may also send messages to  
landline phones that are NOT SMS  
compatible. Messages to non-  
compatible lines will be connected  
to voice text and delivered in  
spoken words to the telephone as  
a call. Please note that the  
conversion can translate common  
abbreviations and smileys etc, but  
to ensure maximum clarity of  
message delivery, abbreviations  
etc should be used sparingly.  
When you send your first SMS text message from your  
BT Diverse 6110 you will automatically be registered for  
the service.  
On receipt of your first SMS through the service, the  
system will send you a welcome SMS message back.  
You may also register by sending the word Register to 00000  
upon which you will receive a confirmation message.  
Some other network provider lines  
may not be compatible with this  
SMS service.  
Cost of the fixed line service  
There is no subscription charge (other than the  
subscription to Caller Display). Visit the BT.com website  
text message (depends upon your call package).  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
SMS texting  
35  
Send an SMS text message  
You can send and receive SMS text  
messages of up to 160 characters.  
1. Press MENU, then OK twice.  
2. Use the keypad to write your message then press  
OPTION.  
3. You can now scroll UP or DOWN to chose between:  
If your BT Diverse 6110 is  
connected to a switchboard, you  
may not be able to use text message  
services.  
SEND TO– press OK and either enter the number you  
want or press SEARCH to display your Directory, then  
scroll to the entry you want. Now press SEND.  
SAVE– you can save a text in the Draft Messages box for  
sending later. Press OK to save.  
USE TEMPLATE– these are pre-stored messages.  
Press OK and scroll to the message you want and press  
OK. The template message is added to your text at the  
cursor. When ready, press OPTION. These three choices  
are displayed again.  
4. When sending a message, the display briefly shows  
TRANSFERRING SMSbefore returning to standby.  
If there is a problem, the display shows MESSAGE FAILED  
and the message is stored in the outbox. Press CLEAR to  
return to the standby display or press READ to open the  
message and send again.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
36  
SMS texting  
Sent messages are stored in the Outbox  
All handsets use the same inbox,  
outbox and drafts folder.  
Your BT Diverse 6110’s outbox is like a redial list.  
It holds a copy of the last 5 messages sent. If your  
message did not get through, a copy is stored in the  
outbox so you can send it later. The newest messages  
replace the oldest messages in the outbox.  
When the outbox is full the newest messages replace the  
oldest messages in the outbox.  
Saved messages are stored in the Drafts folder  
If you want to save a message to complete and/or send  
later you can store it in the drafts folder. Your BT Diverse  
6110’s drafts folder can store up to 5 messages.  
Entering text  
1. Use the keypad letters to write, e.g. to write TOM:  
2. Press  
3. Press  
4. Press  
once to enter T  
three times to enter O  
once to enter M  
.
.
.
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
SMS texting  
37  
Special characters  
When writing texts the  
add punctuation.  
and  
button let you  
.
,
0
.
'
+
,
?
&
#
!
"
1
£
(
)
@
>
/
:
;
space  
space  
_
$
¥
<
=
#
*
Writing tips  
If you make a mistake, press CLEAR to delete the last  
character or digit to the left of the cursor.  
1. Press  
to insert a space.  
2. Press UP to move the cursor left.  
3. Press DOWN to move the cursor right.  
4. Press  
to change between upper, lower case and  
numeric characters.  
Available characters are displayed at the bottom of the  
screen, keep pressing the button to scroll through the  
characters.  
The cursor automatically moves to the next space after  
a couple of seconds.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
38  
SMS texting  
SMS template messages  
Use a template to add pre-set statements to make your  
texts easier to write.  
The templates are:  
Pleasecall  
I’llbebackat  
HappyBirthday  
There is one spare template shown as EMPTYfor you to  
write your own message. You can also change or delete  
the pre-set ones.  
Edit SMS templates  
You can overwrite the existing templates with your own  
messages.  
1. Press MENU, then OK and scroll DOWN to TEMPLATE  
and press OK. The available templates are displayed.  
Scroll to the template you want and press OK.  
2. Display highlights EDITTEMPLATE. Press OK and write  
your own template. Use CLEAR to delete any existing  
text you don’t want, then press SAVE. You can now  
insert the new template into any text message.  
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SMS texting  
39  
Delete SMS templates  
1. Press MENU, then OK and scroll DOWN to TEMPLATE  
and press OK. The available templates are displayed.  
Scroll to the template you want and press OK.  
2. Press DOWN to highlight DELETETEMPLATEand press OK.  
When you delete a template it is  
shown in the display as EMPTY.  
Press DELETE to confirm or SAVE to cancel.  
Read, edit and send draft SMS text messages  
If you have saved a message you have written for  
sending later, you can view, edit and send it from the  
Draft Messages box.  
1. Press MENU, then OK. Scroll DOWN to DRAFTSand  
press OK. The date and time of the latest draft message  
is displayed. Press READ.  
2. The message is displayed. Press OPTION.  
3. You can now scroll UP or DOWN to choose between:  
SEND TO– press OK and either enter the number you  
want or press SEARCH to display your Directory, then  
scroll to the entry you want. Now press SEND.  
If you are editing a message which  
has already been assigned a number  
you will be asked if you want to  
edit the number already entered.  
SAVE– you can save it again to send later.  
Press OK to save.  
USE TEMPLATE– these are pre-stored messages.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
40  
SMS texting  
Press OK, scroll to the message you want and press OK.  
The template message is added to your text. When  
ready, press OPTION. These three choices are displayed  
again.  
DELETE– deletes current message.  
DELETE ALL– deletes all messages in the Draft  
messages box.  
Read, edit and send messages from your outbox  
You can check on the last 5 messages you have sent.  
Your outbox will also store messages that did not get sent,  
giving you a chance to send them again later. The oldest  
stored message is automatically replaced with the newest.  
1. Press MENU, then OK. Scroll DOWN to OUTBOXand  
press OK. The display indicates messages NOTSENTif  
the message previously failed or SENTif the message was  
sent successfully.  
2. Scroll UP or DOWN to the message you want and press  
READ. Press OPTION.  
3. You can now scroll UP or DOWN to choose between:  
SEND TO– press OK and either enter the number you  
want or press SEARCH to display your Directory, then  
scroll to the entry you want. Now press SEND.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
SMS texting  
41  
SAVE– you can save a text in the Draft Messages box for  
sending later. Press OK to save.  
USE TEMPLATE– these are pre-stored messages.  
Press OK, scroll to the message you want and press OK.  
The template message is added to your text. When  
ready, press OPTION. These five choices are displayed  
again.  
SENDTO  
SAVE  
USETEMPLATE  
DELETE  
DELETEALL  
Incoming call  
If you are writing a text message and receive a call, your  
handset will let you answer the call. When your  
conversation is finished, the display shows CONTINUE  
WRITINGSMSMESSAGE?. Press YES to continue where  
you left off or NO to delete your message.  
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42  
SMS texting  
Reading SMS texts  
You will not be able to receive text  
messages until you have first sent  
a message. The first sent message  
registers you with the text service.  
When you receive a new text message, the display shows  
NEW SMS MESSAGE. To read it later, press CLEAR. The  
display returns to standby and shows  
date and time.  
instead of the  
1. Press MENU. Display shows SMS TEXT MESSAGING.  
Press OK.  
2. Scroll DOWN to INBOX, then press OK. Now scroll UP or  
DOWN to the message you want. Press READ.  
3. Scroll UP or DOWN to read through the message.  
If you have no messages in your text inbox, the handset  
display shows NO MESSAGES.  
You can now press OPTION and scroll to:  
DELETE– deletes current message.  
REPLY– write a reply to the message.  
FORWARD– forward the message to another number.  
USENUMBER– press the  
button to ring the sender’s  
number.  
SAVENUMBER– save number to the directory (if the  
number is already stored, this is not displayed).  
DELETEALL– delete all messages in the Inbox.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
SMS texting  
43  
4. Follow the on screen prompts to save, write, send or  
delete the messages. Or press BACK to go back to the  
previous menu level.  
Received messages are stored in the Inbox  
Your BT Diverse 6110’s inbox can store up to 40 text  
messages. The oldest message is listed as 01. 40 would  
be the most recent message. The inbox is in the base not  
the handset.  
All handsets use the same inbox,  
outbox and drafts folder.  
Delete an SMS text message  
1. Press MENU, then OK. Scroll to either INBOX, DRAFTSor  
OUTBOXand press OK.  
2. If necessary, scroll to the message you want, then press  
READ to display the message, then OPTION. Scroll  
DOWN to DELETE and press OK. Confirm by pressing  
DELETE.  
Delete all SMS text messages in a box  
1. Press MENU, then OK. Scroll to either INBOX, DRAFTSor  
OUTBOXand press OK.  
2. Press READ then OPTION. Scroll DOWN to DELETEALL  
and press OK. Confirm by pressing DELETE.  
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44  
SMS texting  
Switch SMS text alert on/off  
1. Press MENU, then OK. Scroll DOWN to SMSsettings and  
press OK.  
2. Scroll DOWN to SMSALERTON/OFFand press OK.  
A indicates the current setting. Press UP or DOWN to  
highlight ONor OFF, then press OK.  
SMS Service Centre numbers  
To send and receive SMS text messages you need the  
telephone number of your Network’s SMS Centre.  
If you accidentally delete the SENDor RECEIVESMS  
Service Centre numbers you will need to re-enter them  
in order for your SMS Service to work.  
The SEND SMS Service number is: 1470P17094009.  
The RECEIVE SMS Service number is: 0800587529.  
Adding or changing a Send Service number  
When you enter a new number it  
must be prefixed by 1470P  
(P=Pause, press and hold the  
button to enter a pause).  
1. Press MENU, then OK. Scroll DOWN to SMS SETTINGS  
and press OK. Display shows SELECTSMSSENDSERVICE  
CENTRE.  
Example, if the new number is  
0123456789, then you should  
enter 1470P0123456789.  
2. Either press UP or DOWN to display SMSSENDING  
SERVICECENTRES. Press OK.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
SMS texting  
45  
3. Scroll UP or DOWN to highlight the option you want and  
press OK. The pre-set number (1470P17094009) is  
stored under Send1.  
4. You can now enter a new number or edit an existing  
number. Press SAVE.  
Adding or changing a Receive Service number  
You can store up to 3 numbers of SMS Service Centres  
that you receive messages from. You need to have these  
numbers stored in your BT Diverse 6110 so that it can  
recognise that an incoming call is a text message  
(otherwise it will ring and the message will not be  
received). SMS Receive 1 is pre-set to the BT number  
(0800587529). You can add two others and edit all  
numbers.  
1. Press MENU, then OK. Scroll DOWN to SMSSETTINGS  
and press OK. Display shows SELECTSMSSENDSERVICE  
CENTRE.  
2. Either press UP or DOWN to display SMSRECEIVING  
SERVICECENTRES. Press OK.  
3. The pre-set number is stored under SMSReceive1.  
Scroll UP or DOWN to highlight the option you want and  
press OK.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
46  
SMS texting  
4. You can now enter a new number or edit an existing  
number. Press SAVE.  
In some cases the numbers for the provider’s SMS  
transmission and reception centre will be the same.  
Selecting a Send Service number  
If you have two Service Centre numbers stored you can  
choose which one you use to send a message.  
Your BT Diverse 6110 is pre-set to send using Send 1.  
1. Press MENU, then OK. Scroll DOWN to SMSSETTINGS  
and press OK. Display shows SELECTSMSSENDSERVICE  
CENTRE.  
2. Press OK. A indicates the current provider.  
3. Scroll UP or DOWN to highlight the provider you want  
and press SAVE.  
4. Any messages sent will go via the selected provider.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Additional handset settings  
47  
Day, date and time  
If you subscribe to your network’s Caller Display service,  
the date and time are set automatically on all handsets  
when your BT Diverse 6110 receives its first call. If new  
handsets are then registered to the base, they will also  
receive the current date and time. However, to enable the  
answer machine to ‘date stamp’ your messages, you also  
have to set the day. The day has to be set manually using  
a handset. The date and time can also be set manually  
using a handset. If the mains power to the base is cut,  
the day, date and time are lost and will need to be reset.  
Setting day, date and time using a handset  
Time and date do not show on  
the display when there are missed  
calls/messages.  
1. Press MENU. Scroll DOWN to TIME&DATESETTINGSand  
press OK. Display shows SETDATE&TIME. Press OK.  
2. Use the keypad to enter the date, e.g.  
=
3rd June. Press SAVE.  
3. Enter the time e.g.  
= 3.30pm.  
Press SAVE.  
4. Press DOWN, display shows SETDAY. Press OK.  
5. Scroll DOWN until the current day is highlighted then  
press SAVE.  
The new time will not appear on the other handsets until  
they go on line or a call is received.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
48  
Additional handset settings  
Ringer melody  
You can set your handset to different ringer melodies  
for External and Internal calls. Choose from 10 ringer  
melodies.  
1. Press MENU. Scroll DOWN to HANDSETSETTINGS.  
Press OK. Display shows RINGERMELODY.  
2. Press OK. If required scroll UP or DOWN to select  
INTERNALor EXTERNAL. Press OK. The current melody is  
displayed and played.  
3. Scroll UP or DOWN to the melody you want and press  
SAVE.  
Ringer volume  
You can choose between 5 volume levels and Off.  
1. Press MENU. Scroll DOWN to HANDSET SETTINGS.  
Press OK. Scroll DOWN to RINGER VOLUME.  
2. Press OK. Scroll UP or DOWN to select the volume level,  
which is played. Press SAVE.  
If you use the CLEAR button to  
delete a handset name then press  
SAVE the handset will return to its  
original name, e.g. Handset 1.  
Handset name  
You can give each handset a name up to a maximum of  
12 characters, for example “kitchen”. It will still display  
its handset number.  
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Additional handset settings  
49  
1. Press MENU. Scroll DOWN to HANDSET SETTINGS.  
An indication of text or number  
mode will show at the bottom of  
the screen between CLEAR and  
SAVE.  
Press OK. Scroll DOWN to NAME HANDSET.  
2. Press OK. Use CLEAR and the keypad to enter the name  
you want, then press SAVE.  
Adjust contrast  
1. Press MENU. Scroll DOWN to HANDSET SETTINGSand  
press OK  
2. Scroll DOWN to DISPLAY CONTRASTand press OK.  
3. Select the contrast setting by scrolling UP or DOWN  
through the 8 levels displayed. Press SAVE to select the  
setting you want.  
Switch backlight on or off  
The handset display is backlit on all three handset  
options. You can choose whether you want the backlighting  
on or off.  
1. Press MENU. Scroll DOWN to HANDSETSETTINGSand  
press OK.  
2. Scroll DOWN to BACKLIGHTON/OFFand press OK.  
3. The current setting is indicated by a . Press UP or DOWN  
to highlight the setting you want and press SAVE.  
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50  
Additional handset settings  
Auto Answer  
When you receive a call, you can answer it by lifting the  
handset off the base station. This is called auto answer.  
When you switch auto answer off, all calls must be  
answered by pressing  
.
1. Press MENU. Scroll DOWN to HANDSET SETTINGS.  
Press OK. Scroll DOWN to AUTO TALK ON/OFF.  
2. Press OK. Press UP or DOWN to select ONor OFFthen  
press OK.  
If the key beeps are set to ON, the  
handset will emit a beep whenever  
a button is pressed.  
Key beeps on/off  
1. Press MENU. Scroll DOWN to HANDSET SETTINGS.  
Press OK. Scroll UP to KEY BEEPS ON/OFF.  
2. Press OK. Press UP or DOWN to select ONor OFF, then  
press OK.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Additional handset settings  
51  
Alarm  
You can set a BT Diverse 6110 handset to give an alarm  
ring.  
Switch alarm on or off  
Alarm setting will only affect the  
handset it was set on.  
1. Press MENU. Scroll DOWN to TIME & DATE SETTINGS  
and press OK.  
2. Scroll DOWN to ALARMand press OK. Display shows  
ALARMON/OFF. Press OK.  
3. The current setting is indicated by a . Press UP or  
DOWN to highlight the setting you want and press OK.  
4. If you press ON, you can now enter the time at which  
you want your phone to ring using the 24 hour clock e.g.  
for 7.30pm and press SAVE.  
When the alarm is set a bell icon is shown on the handset  
display. To silence the alarm press any key. The alarm  
will sound daily until you switch it off via the Time  
Settings menu.  
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52  
Additional handset settings  
The default melody for the alarm  
is Beeps.  
Setting melody for the alarm  
1. Press MENU. Scroll DOWN to TIME& DATE SETTINGS  
and press OK.  
2. Scroll DOWN to ALARMand press OK. Display shows  
ALARMON/OFF.  
3. Scroll DOWN to SETMELODYand press OK. The current  
melody is displayed and played.  
4. Scroll UP or DOWN to the melody you want and press  
SAVE.  
Handset default settings  
Settings  
Options  
Default setting  
Ringer melodies  
External  
10 ringtones  
Melody 1  
Melody 2  
Internal  
Handset ringer  
volume (both)  
5 levels and off  
5 levels  
5
Earpiece volume  
Auto answer  
Display contrast  
Backlight  
3
On/Off  
On  
5
8 levels  
On/Off  
On  
On  
Key Beeps  
On/Off  
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Base settings  
53  
Ringer melody  
You can set your base to play one of 5 different ringer  
melodies.  
1. Press MENU. Scroll DOWN to BASE SETTINGS.  
Press OK. Display shows RINGER MELODY.  
2. Press OK. Scroll UP or DOWN to the melody you want  
and press SAVE.  
Ringer volume  
You can choose between 5 volume levels and Off.  
1. Press MENU. Scroll DOWN to BASE SETTINGS.  
Press OK. Scroll DOWN to RINGER VOLUME.  
2. Press OK. Scroll UP or DOWN to select the volume level  
which is played. Press SAVE.  
Handset priority  
Your BT Diverse 6110 is preset so that when you receive  
an incoming call, all handsets will ring. You can change  
this so that one handset will ring 2, 4, 6, or 8 times  
before the others.  
1. Press MENU. Scroll DOWN to display BASE SETTINGS  
and press OK.  
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54  
Base settings  
2. Scroll DOWN to HANDSETPRIORITYand press OK.  
Use UP or DOWN to select between:  
ALLHANDSETS– all handsets ring together.  
Press OK to confirm.  
SELECTEDHANDSET– one handset rings before the  
others. Display shows SELECTHANDSETand the handset  
numbers. Use UP or DOWN to select the handset that  
you want to ring before the others. Press OK. Display  
shows RING DELAY. Press UP or DOWN to choose 2, 4,  
6, or 8 rings before the other handsets ring, then press  
OK to confirm.  
It is possible to switch from pulse  
Dial mode  
to tone by pressing  
.
Your BT Diverse 6110 is pre-set to Tone dialling.  
You can switch to Pulse dialling which may be necessary  
if you are using your BT Diverse 6110 with an older style  
switchboard.  
1. Press MENU. Scroll DOWN to display BASE SETTINGS  
and press OK.  
2. Scroll DOWN to DIALMODEand press OK. The current  
setting is indicated with a . Press UP or DOWN to  
highlight TONEor PULSEand press OK to confirm.  
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Base settings  
55  
Recall mode  
Recall is used with some switchboard features and some  
BT Calling Features.  
It is pre-set to Timed Break which is correct for direct  
exchange lines and most switchboards. For some  
switchboards you may need to select Earth (consult your  
switchboard supplier). When pulse dialling is chosen only  
earth break recall is available.  
To change the recall type  
1. Press MENU. Scroll DOWN to display BASESETTINGS  
and press OK.  
2. Scroll DOWN to RECALL MODEand press OK.  
The current setting is indicated with a . Press UP or  
DOWN to highlight TIMED BREAKor EARTHand press OK  
to confirm.  
Base PIN  
Your base uses a 4-digit PIN as a security code when  
registering and de-registering new handsets. The original  
setting is 0000.  
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56  
Base settings  
To change the PIN  
1. Press MENU. Scroll DOWN to display BASESETTINGS  
and press OK. Scroll DOWN to CHANGESYSTEMPINand  
press OK.  
2. Enter the current PIN and press OK.  
3. Display shows ENTERNEWPIN. (Original setting 0000).  
Enter your new 4-digit PIN and press SAVE.  
4. Enter the new PIN again to confirm and press SAVE.  
Display shows SYSTEMPINCHANGED.  
Base setting defaults  
Setting  
Options  
Default  
1
Base ringer melody  
Base ringer volume  
Dial mode  
5 melodies  
5 levels and off  
Pulse and Tone  
5
Tone  
System PIN  
0000  
Recall mode  
Timed Break and Earth  
Time Break  
All handsets  
Handset priority  
All handsets or an  
individual handset  
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Additional handsets and bases  
57  
Registering new handsets  
If Registration fails, try again.  
If you still cannot get your handset  
to register, call the BT Diverse  
Helpline on 0870 240 3962.  
You can register up to 5 handsets to your BT Diverse  
6110 base.  
If you have purchased a Twin, Trio or Quad the  
handsets in these packs are already pre-registered to  
the main base.  
However, if you purchase additional Diverse 6110  
handsets separately you will need to register them to the  
base for them to work.  
1. When you switch on a new Diverse 6110 handset,  
the display shows REGISTER HANDSET?Press OK.  
Display shows SELECT BASE.  
2. Press UP or DOWN to select the base number and press  
OK. If the handset is new, then choose Base 1. If it has  
been registered to other bases, choose the first number  
not marked with a *  
3. Enter the base PIN (original setting 0000) and press OK.  
4. Press and hold the button on the base for around 10  
seconds. When the base beeps, release the button.  
.
The handset is automatically assigned the next available  
handset number. The handset will beep when  
registration has taken place.  
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58  
Additional handsets and bases  
Customer Helpline  
De-registering a handset  
If you experience any difficulties  
please call the Helpline on  
0870 240 3962 or email  
You can de-register any handset from a base using any  
handset registered to an in range base.  
1. Press MENU. Scroll DOWN to REGISTRATIONand press  
OK. Display shows REGISTER HANDSET.  
Press DOWN to display DE-REGISTER HANDSETand  
press OK.  
2. Enter the 4 digit base PIN (original setting 0000) and  
press OK. Press UP or DOWN to select the handset you  
want to de-register.  
3. Press OK. Display asks you to confirm de-registration.  
Press OK. Display confirms de-registration.  
Transferring calls and 3-Way calls  
When you are on a call you can transfer it to another  
BT Diverse 6110 handset. You can also bring another  
handset in on the call to have a 3-way call.  
Transferring a call  
When you are on a call:–  
You can’t use the  
until the caller timer is shown in  
the display.  
button  
1. Press  
, the display shows CALLHANDSETand the  
other handset numbers.  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Additional handsets and bases  
59  
UP or DOWN buttons to select the handset you  
2. Use the  
want to transfer the call to, then press OK. Alternatively,  
just press the number of the handset you want, e.g. to  
call handset 2 press  
hold and the called handset rings.  
. The external party is put on  
If the other handset doesn’t  
answer you can stop the ringing  
and retrieve the original call by  
pressing Switch.  
3. When the second handset answers you will be able to  
speak to them without the external party hearing. To  
transfer the call just hang up on the originating handset.  
3-Way calls  
When you are on a call:–  
You can’t use the  
button  
until the caller timer is shown in  
the display.  
1. Press  
, the display shows CALLHANDSETand the  
other handset numbers.  
UP or DOWN buttons to select the handset you  
2. Use the  
want to bring in on the call, then press OK. Alternatively,  
just press the number of the handset you want, e.g. to  
call handset 2 press  
. The external party is put on  
hold and the called handset rings.  
If the other handset doesn’t  
answer you can stop the ringing  
and retrieve the original call by  
pressing Switch.  
3. When the second handset answers you will be able to  
speak to them without the external party hearing.  
4. You can now speak to either party individually, pressing  
Switch to alternate between the two, or press Join to  
bring all three parties together. Either handset can leave  
the call at any time just by hanging up.  
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60  
Additional handsets and bases  
Using additional bases  
Selecting another base.  
You can use your handsets with up to 4 different bases.  
When you have registered a handset to more than one  
base, you can switch between bases.  
1. Press MENU. Press DOWN to scroll to HANDSET  
SETTINGS. Press OK, then scroll DOWN to SELECTBASE  
and press OK. All bases your handset is registered with  
are displayed. The current base is ticked.  
2. Scroll DOWN to the base you want to use and press OK.  
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Help  
61  
Replacing the handset batteries  
After a time, you may find that the handset batteries are running out of charge more  
quickly. This is a standard sign of wear and the batteries will need replacing.  
For spare AAA NiMH rechargeable batteries please contact the BT Diverse Helpline 0870  
240 3962.  
Slide off the battery compartment cover. Install the batteries as shown.  
+
+
Slide the battery compartment cover back into place.  
Do not immerse the batteries in water, throw them onto a fire, or dispose of them with  
ordinary domestic refuse.  
Never use non-rechargeable batteries. Only fit rechargeable Nickel Metal Hydride (NiMH)  
AAA. Using the wrong type of batteries will invalidate your guarantee and may damage  
the phone.  
BT accepts no responsibility for damage caused to your BT Diverse 6110 by using any  
other type of battery.  
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62  
Help  
No display appears  
The handset may be switched off.  
Press and release the button to switch the handset on.  
The batteries may be flat, dead or incorrectly inserted. Recharge, replace or renew the  
batteries.  
No dial tone  
Make sure your handset is registered to the base and within range of the base.  
Is the telephone cord of the base plugged into the phone socket?  
Check that the base station is connected to the mains power and switched on.  
You cannot link up with the base station  
Does the display show OutofRange? If so, you are out of range of the base the  
handset is registered to or power is off at the base.  
Batteries could be low or flat.  
If using more than one base station, check that you have the correct base selected.  
Handset does not ring  
The ringer volume may be switched off (if it is there will be a  
icon on the display).  
Press and hold  
to switch it off and on. To adjust the ringer volume on the handset,  
see page 48.  
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Help  
63  
Check that the base station is plugged into the phone socket and mains power and  
switched on.  
Buzzing noise on my radio, TV, computer  
Sometimes your BT Diverse 6110 can interfere with other electrical equipment if it is  
placed too close.  
It is recommended that you place your BT Diverse 6110 handset at least one metre away  
from such appliances to avoid any risk of interference.  
Possible problems with SMS  
SMS messages cannot be sent and screen displays UNABLE TO SEND.  
The base station power supply or telephone line cord might not be properly connected.  
Check that the base station power supply is plugged into the mains socket and switched  
on and that the telephone is plugged into the telephone wall socket.  
There might be a fault on the line. Check your telephone line is working properly.  
You might have deleted the server number in error. Refer to pages 44-45 for instructions  
on how to enter the number.  
Your SMS memory might be full. Delete unwanted text messages, see page 43.  
More than one SMS product plugged into the line. Remove other products.  
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64  
Help  
Cannot send text  
Check service centre number is correct including 1470 prefix.  
Check call barring (option 4) is not activated on your line if you have the call barring  
service rented from BT.  
Cannot receive text  
Check service centre number is correct.  
Ensure you have subscribed to a Caller Display service and that it is active. You can  
check this by noting if your phone displays data regarding your caller’s number when you  
receive an incoming call.  
Handset is registered to the SMS service and text has been previously sent and  
received but you are now only receiving incoming messages as voice text  
This may be due to your handset being de-registered. All you need to do is type Register  
and send it to 00000. You will receive a confirmation message back. This assumes that  
your Caller Display service is active and working on your line.  
Note: Messages sent to 00000 are not charged for.  
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Help  
65  
Further help and advice for SMS related queries on BT lines:  
BT Residential customers – call 151, choose option 2, when prompted by the Fault  
Management Service select option 2, input your phone number on the handset and wait  
to speak to a customer adviser.  
BT Business customers – call 154, choose option 2, when prompted by the Fault  
Management Service select option 2, input your phone number on the handset and wait  
to speak to a customer adviser.  
For other telephone service providers, please contact their customer services.  
General sales enquiries:  
BT Residential lines – call 150. BT Business lines – call 152.  
For other telephone service providers, please contact their customer services.  
Billing enquiries:  
Refer to the telephone number shown on your telephone bill.  
Other functions and services available from the SMS service  
By sending the following commands to the BT text self administration facility you can  
control functions and capabilities in your SMS phone and the way messages are handled.  
Press MENU, then OK twice. Type in the following commands (depending upon what  
you wish to do) and send to 00000.  
This will enable you to opt out from receiving voice text messages.  
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66  
Help  
Turns off the opt out option.  
Turns on permanent voice text message delivery to your phone. This means  
all incoming text is delivered as voice text.  
Turns off permanent voice text message delivery.  
If you are sending a message from a fixed line phone to another fixed line phone  
Forces a message sent to be delivered as voice text even though the recipient  
may have an SMS enabled phone and usually receives written text.  
This command is inserted at the start of the message and applies only to that message,  
e.g.  
Hello I will be home late”.  
If you are sending a message from a fixed line phone and require a status report.  
Will allow a status report to be sent back to you when you have sent a  
message to confirm delivery. Place  
at the start of your text message. Write the  
message and send it. You will receive a reply text back to your phone giving the status  
report for that message.  
Customer Helpline  
If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962 or  
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General information  
67  
You must subscribe to your network provider’s caller display service before some of the  
features on your BT Diverse 6110 will work. A quarterly fee is payable.  
IMPORTANT  
This equipment is not designed for making emergency telephone calls when the power  
fails. Alternative arrangements should be made for access to emergency services.  
This product is intended for connection to analogue public switched telephone networks  
and private switchboards in the United Kingdom.  
Safety  
General  
Only use the power supply suitable for the BT Diverse 6110 base or chargers. Using an  
unauthorised power supply will invalidate your guarantee and may damage the telephone.  
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are  
available from the Diverse Helpline 0870 240 3962.  
If the keypad is locked, it is still possible to make emergency calls to 999 and 112  
numbers.  
Radio signals transmitted between the handset and base may cause interference to  
hearing aids.  
It is recommended that advice from a qualified expert is sought before using this product  
in the vicinity of emergency/intensive care medical equipment.  
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68  
General information  
It is recommended that if you have a pacemaker fitted you check with a medical expert  
before using this product.  
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release  
of highly toxic chemicals.  
Cleaning  
Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.  
Never use household polish as this will damage the product. Never use a dry cloth as this  
may cause a static shock.  
Environmental  
Do not expose to direct sunlight.  
The product may heat up when the batteries are being recharged or during prolonged  
periods of use. This is normal. However, we recommend that to avoid damage you do not  
place the product on antique/veneered wood.  
Do not submerge any part of your product in water and do not use it in damp or humid  
conditions, such as bathrooms.  
Do not expose your product to fire, explosive or other hazardous conditions.  
There is a slight chance your phone could be damaged by an electrical storm.  
We recommend that you unplug the power and telephone line cord from the base for the  
duration of the storm.  
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General information  
69  
Technical information  
How many telephones can you have?  
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used  
to calculate the number of items which may be connected to any other telephone line.  
Your BT Diverse 6110 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is  
exceeded, the telephone may not ring.  
With different telephone types there is no guarantee of ringing, even when the REN is  
less than 4.  
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70  
General information  
Connecting to a switchboard  
Switchboard compatibility  
This product is intended for use within the UK for connection to the public telephone  
network and compatible switchboards, which support tone dialling, timed break recall or  
earth recall. If in doubt please consult your service provider.  
Switchboard external line access code  
You may need to enter an access code (e.g. 9) in order to get an outside line. So that the  
switchboard has time to pick up an outside line, you may also need to add a ‘pause’ after  
the access code.  
Insert a ‘pause’ in a stored number  
If you need to add a pause in the dialling sequence, follow the example given below:  
9
P
0870 240 3962  
Switchboard code for  
an outside line  
Pause inserted in  
dialling sequence  
Rest of number  
When storing a number, at the point you want to insert a pause, press and hold 0 until P  
is displayed. You can enter as many pauses as required.  
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General information  
71  
Guarantee  
Your Diverse 6110 handset is guaranteed for a period of 12 months from the date of  
purchase.  
Subject to the terms listed below, the guarantee will provide for the repair of, or at  
BT’s or its agent’s discretion the option to replace the Diverse 6110, or any component  
thereof, (other than batteries), which is identified as faulty or below standard, or as a  
result of inferior workmanship of materials. Products over 28 days old from the date of  
purchase may be replaced with a refurbished or repaired product.  
The conditions of this guarantee are:  
The guarantee shall only apply to defects that occur within the 12 month guarantee period.  
Proof of purchase is required.  
The equipment is returned to BT or its agent as instructed.  
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear  
and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair  
other than through approved agents.  
This guarantee does not affect your statutory rights.  
Within the 12 month guarantee period:  
If you experience difficulty using the product, prior to returning your product, please read  
the Help section beginning on page 61 or contact the BT Diverse Helpdesk for assistance  
on 0870 240 3962 or email [email protected]. The helpline is open from  
9.00am-5.30pm Mon-Fri and 9.30am-2.30pm Saturdays.  
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72  
General information  
In the unlikely event of a defect occurring, please follow the Helplines’ instructions for  
replacement or repair.  
Outside of the 12 month guarantee period:  
If your product needs repair after the guarantee period has ended, the repair must meet the  
approval requirements for connection to the telephone network. We suggest that you call  
our recommended repair agents on 08702 405029.  
For your records  
Date of purchase:  
Place of purchase:  
Serial number:  
For guarantee purposes, proof  
of purchase is required, so please  
keep your receipt.  
Enter your base PIN here:  
[
]
/
/
/
(see page 55 for more information)  
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General information  
73  
Additional/Replacement Items  
For a full range of items, including additional handsets for either the BT Diverse 6000  
range or BT Freestyle 2000, 4000 and 7000, please call 0870 240 3962.  
R&TTE  
This product is intended for use within the UK for connection to the public telephone  
network and compatible switchboards.  
This equipment complies with the essential requirements for the Radio Equipment and  
Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the  
Essential Requirement for efficient use of the radio spectrum, the product complies with  
EN301 406. For a copy of the Declaration of Conformity please contact the BT Diverse  
Helpline on 0870 240 3962 or email [email protected]  
BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794  
Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of  
contract. Nothing in this publication forms any part of any contract.  
© British Telecommunications plc 2005.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
BT Diverse 6110 Issue 2 (04/05)  
1
Designed and produced by The Art & Design Partnership Ltd.  
Printed in China  

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