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Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723
Diverse 3000 Classic
handset and charger
Digital cordless telephone
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for registration to any base in the BT Diverse 3000 range.
It may also be registered to other GAP compatible bases, with possible limited
availability of some features.
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Please open this page for an ‘At a glance’ guide
to your Diverse 3000 Classic Handset and
Charger.
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Please open this page for a ‘Further at a glance’
guide to your Diverse 3000 Classic Handset and
Charger.
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At a glance
Display
Displays the status
of your handset.
Memory
Enables speed
dialling of numbers
stored in the
memory.
Set
Lets you access
your phone’s
functions.
Used to store
numbers in the
memory.
(
)
Confirmation OK
Lets you confirm
settings.
Redial
Lets you redial the
last five external
numbers you
called.
Red phone
Press to end a call.
Green phone
For making and
answering calls.
Power
Press and hold
down to switch off
the handset.
INT
Intercom
A2BC
D3EF
Press and hold
down again to
switch back on.
1
Enables internal
calls and call
transfer between
handsets.
M6NO
J5KL
T8UV
0
GHI
4
PQRS
7
WXYZ
9
Keypad
Key lock
Lets you lock
(and unlock) the
keypad to prevent
accidentally
✱
#
Recall
For use with
switchboards and
BT Select Services.
R
pressing buttons.
Also, press and
hold down to enter
a Pause in a stored
number.
Delete
Deletes digits
shown on the
display.
1
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Handset display
Display buttons
These top three
buttons are also
used with icons
on the display
OK
Scroll backwards
Confirm – OK.
Scroll forwards
Charger
Charger (back view)
Contact points
2
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In this guide
At a glance
1
Using Caller Display and
Call Waiting
26
Quick Reference
Handset Display
Using the Classic handset 27
4
5
6
Additional features
30
Quick Guide
Introduction
Using your
Diverse 3000 Classic
with a switchboard
Unpacking your Diverse
3000 Classic handset
6
7
9
38
38
Setting to Tone or
Pulse dialling
Safety information
Setting up
General information
Guarantee
41
41
42
Registering a new
Diverse 3000 Classic
handset with the base
station
Technical information
Switchboard compatibility 42
10
Using your Diverse 3000
Classic Handset
Help
43
45
46
13
14
Wall mounting
Index
Making and receiving
calls
Caller Display/
Call Waiting
Call timer
15
15
Making and transferring
calls between handsets
17
Using the memory to
store and dial numbers
Security features
Emergency numbers
Hints and tips boxes
18
20
22
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.
Call barring and
Call enabling
24
3
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Quick Reference Handset
Display
Indicates an active signal with the base station.
Warning – no contact with base station.
Shows status of battery.
You have new callers listed in your Caller Display list.
Off hook.
EXT
INT
Connecting to an external caller.
Connecting to another handset, registered to the same
base station.
Handset locked.
Pause.
P
–
Blank space.
–
–
–
✱
Star button
–
Hash button
#
Recall button
R
–
PIN
Telephone PIN.
----
Keypad locked.
----
----
New answering machine message
---
J
Indicates that the call in your caller display calls list was
answered.
4
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Quick Guide
Information for the handset settings
Switch the handset
on and off
Hold down
Hold down
for 1 second until you hear a long beep.
for 1 second until you hear a long beep.
Switch keypad lock
on and off
#
Answer a call
Make an
external call
End a call
Redial a number
to display last 5 numbers
Store a number in
the memory
0-9 location
Dial a number from
the Caller Display
calls list
A2BC
Adjust the
handset volume
e.g. A2BC
0
1
INT
R
Secrecy
microphone off.
microphone on.
Call another
handset
INT
then the handset number e.g.
3.
INT
INT
Transfer a call
then the handset number e.g.
2
✱
Call all handsets
Put an external
caller on hold
while you make
an internal call
INT
then the handset number e.g. 3.
R
to end the internal call.
5
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Introduction
Your Diverse 3000 Classic handset and Charger has been designed
for ease of use and made to the high standards set by BT.
Your Diverse 3000 Classic handset and charger can be used with any
product in the Diverse range, (apart from the Diverse 1000). Please
refer to your main user guide for a complete list of product features.
For your records
Date of purchase:
Unpacking your Diverse 3000
Classic handset
If anything is missing, please
contact your place of purchase
immediately.
Place of purchase:
Serial number: On underside of unit.
Purchase price:
Diverse 3000
Classic handset
Charger
For guarantee purposes, proof of
purchase is required, so please
keep your receipt.
2 x rechargeable
batteries
Power adaptor
My additional handset PIN is
Battery
compartment cover
Belt Clip
Screws and
wall plugs
6
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Safety information
This product should not be used
near emergency/intensive care
medical equipment and should
not be used by people with
pacemakers.
General
For the handset use only approved
nickel-cadmium (NiCad) or
nickel-metal hydride (NiMH)
rechargeable batteries. Never use
other batteries or conventional
alkaline batteries. They could lead
to a short circuit or destroy the
battery casing. Recommended
batteries should have a power
rating of at least 600mAh 1.2V.
Batteries are available from the
Diverse Helpline 08457 908070.
Never dispose of batteries in a
fire. There is a serious risk of
explosion and/or the release of
highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth,
or an antistatic wipe. Never use
household polish as this will
damage the product. Never use
a dry cloth as this may cause a
static shock.
Only use the power supply
included with the product. Using
an unauthorised power supply
will invalidate your guarantee and
may damage the telephone. The
item number for the mains power
supply is C39 280-Z4-C174/..-C67.
Environmental
Do not expose to direct sunlight.
The product may heat up when
the batteries are being recharged.
This is normal. However, we
recommend that you do not place
the product on antique/veneered
wood to avoid damage.
If Keyguard is active, it is still
possible to make emergency calls
to 999 and 112.
Do not open the handset or base
station. This could expose you to
high voltages or other risks.
Contact the helpline for all repairs.
Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in
locations preventing free flow of
air over it’s surfaces.
Radio signals transmitted between
the handset and base may cause
interference to hearing aids.
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Do not submerge any part of your
product in water and do not use it
in damp or humid conditions,
such as in bathrooms.
Do not expose your product to
fire, explosive or other hazardous
conditions.
There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the
duration of the storm.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Panasonic 600 DT (600 mAh)
Nickel-Metal Hydride (Ni-MH)
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
8
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Setting up
Follow these steps to get your
When charging for the first
3
Diverse 3000 Classic Handset
and Charger ready for use.
time, we recommend that
you let the batteries charge
for the full 16 hours before
making or receiving calls
Install the rechargeable
1
batteries in the handset
Please Note
Battery display when inserting or
replacing a battery.
When you replace the handset
batteries with ones that have been
fully charged, the battery indicator
will not show full until the next
charge cycle has been completed.
Charge the handset until the
Slide battery cover down and lift
off.
batteries register full again. From
then on the display will be correct.
2
Connect the power cable
Place the handset on the charger.
When charging the battery level
symbol shown on the display
flashes.
Plug the power cable into the
power socket on the underside of
your Diverse 3000 Classic Charger.
Battery performance
After charging your Diverse 3000
Classic handset for the first time,
subsequent charging time for the
handset batteries is approximately
4-5 hours. Batteries and case may
become warm during charging.
This is normal.
To wall mount your Diverse 3000
Classic Charger, see page 46.
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Registering a new Diverse
Please Note
3000 Classic handset with the
base station
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 100 hours standby on a
It is essential that you register
single charge. However, new NiCad
your handset with your Diverse
batteries do not reach their full
base station for it to work. The
capacity until they have been in
following are basic instructions
on how to do this, but these may
normal use for several days.
Please note that the lifespan of
NiCad rechargeable batteries
depends on how heavily they are
used. However, over time, their
capacity to recharge will begin to
diminish and they will eventually
need replacing.
differ if you have a Diverse 2-Line
or Diverse ISDN.
If your base station is anything
other than Diverse 3000 series,
please refer to your base station
user guide for registering
instructions.
This and each further additional
handset you purchase must be
registered at the base station in
order to work.
Battery low warning
An LCD on the handset display
shows the current state of the charge.
When the batteries are almost flat a
beep sounds and the display shows
the empty battery symbol. Displays
showing the various states of charge
are shown below:
Up to six handsets (up to 8 on
Diverse 2-Line and Diverse ISDN)
can be registered and operated
from the base station, allowing
you to make and transfer internal
calls between handsets as well as
make and receive external calls.
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
The instructions in this section
are for registering a Classic
Handset with one base station. If
you have a system with more than
one base station, please follow the
procedure in the section ‘Operating
with additional base stations’ in
your main Diverse base station
user guide.
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If you have a Diverse 3010 Classic/
Executive or a Diverse 3016, it
comes supplied with one Classic
handset which is automatically
registered as handset number one.
At the base station:
Press and hold down the
PAGE button on the base
station (for about 10
seconds) until you hear
the tone.
To register your new
4
handset to the base station
At the handset:
Display shows the
handset numbers
At the handset:
Press the SET button.
available, eg – 2
,
3
,
4
,
5
,
6
.
INT
Press the INT button.
N.B. There is a small
delay before these
Press the button. The
✱
✱
numbers are displayed
on the screen.
base station numbers are
displayed.
Select and enter one of
these numbers. This is
now the handset’s
internal number and it is
registered with the base
Enter the number of the
base station you want
1-4. (Enter 1 for the
base station 1 when
registering for the first
time. When registering
the handset at additional
base stations, enter 2, 3
or 4 as necessary.)
1-4
station. The
flashing.
stops
Please Note
(
)
Press the OK
button.
You can register your Diverse 3000
Classic handset at up to 4 different
base stations.
Enter the base station
PIN (original setting
0000).
(
)
Press the OK
button. The
flashes.
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5
Fitting the belt clip
Fit the belt clip onto the back of
the handset.
Tabs
Slots
Please remove the
protective film from the
display
6
12
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Using your Diverse 3000
Classic Handset
To switch the handset
on and off
To switch the keypad lock
on and off
You can normally leave
You can lock the keypad
so that it cannot be
used accidentally while
carrying it around.
your handset on 24 hours
a day. However, if you
need to switch it off:
Press and hold the RED
PHONE button down for
about 1 second. You
Press and hold the
button until the display
shows.
#
#
hear a long beep and the
screen goes blank.
To switch it back on,
press and hold down the
RED PHONE button again.
You hear a long beep
and the display returns
to standby.
The keypad is now
locked and you cannot
dial out. Incoming calls
can be answered as
normal by pressing the
GREEN PHONE button.
Press and hold the
#
#
Please Note
button until the display
returns to standby. The
keypad is now unlocked.
The handset is already set to ‘on’.
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Making and receiving calls
To call all handsets
To make an external call
You can call all handsets
registered to a base
station at the same time.
Ensure the handset is
switched ON.
Press the INT button.
INT
Press the GREEN PHONE
button. You will hear the
dial tone.
Press the button.
✱
✱
Display shows all
available handsets. The
first handset to answer
will take the call.
KEYPAD Dial the number you
want. If you make a
mistake, press the
Press the RED PHONE
button to end the call.
DELETE button to delete
the last digit.
Alternatively you can
enter the phone number
you want first, check
that this connects, and
then press the GREEN
PHONE button to dial.
To receive an external call
When the phone rings
the display flashes EXT.
Press the GREEN PHONE
button on the handset
and speak.
To end a call
Or
If the handset is on the
base station or charger,
simply lift it up and
speak. You do not need
to press the GREEN
PHONE button.
Press the RED PHONE.
To call another handset
INT
Press the INT button.
Enter the handset
1-6
number 1-6, you want
to call.
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To redial the last external
number dialled
Please Note
The default setting is for an
immediate connection to callers
Press the
Display shows the last
number dialled.
button.
when lifting the handset from the
base station or charger. This is
called Auto Talk. It can be
deactivated so that you always have
to press the GREEN PHONE button
to answer a call. See page 33.
Press the GREEN PHONE
button. The number is
dialled.
Press the RED PHONE
button to end the call.
Caller Display /Call Waiting
If registered to a Diverse 3010 or
Diverse 3016 base station the
Diverse 3000 Classic can let you
know who’s calling before you
answer the telephone.
To redial any of the last
5 external numbers
Press the
button.
Display shows the last
number dialled.
With BT’s Caller Display and Call
Waiting services, your Diverse
3000 base station receives caller
information which is transmitted
over the BT network, for more
information see page 26.
Press the MEMORY or
SET buttons under
to scroll through the last
5 numbers.
Call timer
Press the GREEN PHONE
button. The number
displayed is dialled.
Your Diverse 3000 Classic
Handset automatically times the
duration of all outgoing external
calls. The handset display shows
the call duration both during your
call and for a few seconds after it
is completed.
Press the RED PHONE
button to end the call.
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To delete the redial memory
Secrecy
You can switch off the
All five numbers will be
deleted.
handset microphone so
that your caller cannot
hear you while you talk
to someone else in the
room.
Press the SET button.
1
Press the 1 button.
T8UV
Press the 8 button.
When ready, you can
switch the microphone
back on.
(
)
Press the OK
button.
KEYPAD Enter the handset PIN
During a call:
(original setting 0000).
Press the INT button to
switch the microphone
off. Your caller will hear
a melody. Display shows
EXT(flashing) and INT.
INT
(
)
Press the OK
button.
A2BC
Press the 2 button.
(
)
Press the OK
Press the RECALL button
to speak to your caller
again.
button to confirm.
R
Press the RED PHONE
button to return to
standby.
Please Note
You may turn the music on hold off.
Please see page 32.
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Making and transferring calls
between handsets
To transfer an external caller
to another handset
During a call.
To call another handset
Press the INT button.
INT
Your caller is put on
hold.
INT
Press the INT button.
Dial the number of the
1-6
Dial the number of the
1-6
handset you want.
handset you want.
Press the RED PHONE
button when the handset
answers to transfer the
call.
To end call, press the
RED PHONE button, or
replace the handset.
To receive an internal call
To put a caller on hold while
you ring another internal
handset
When the handset rings,
the display flashes INT
plus the number of the
handset calling you, –– 1
in this example.
Press the INT button.
INT
Your caller is put on
hold.
Either press the GREEN
PHONE button, or simply
lift the handset off the
charger or base station
to receive the call.
Dial the number of the
1-6
internal handset you
want.
Press the RECALL button
to end the internal call
R
and speak to your original
caller again.
The other handset user
can stop listening in at
any time either by
pressing the RED PHONE
button on their handset
or by replacing it on the
base station or charger.
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(
)
Press the OK
Using the memory to store
and dial numbers
button to confirm. You
will hear a confirmation
beep.
Your Diverse 3000 Classic handset
can store 10 phone numbers, each
up to 22 digits long, which can
then be speed dialled.
If you want to store
another number:
Press either the UP or
DOWN arrow to move to
a new memory location.
Please Note
Stored numbers can include settings
(
)
Press the OK
made with the and buttons.
✱
#
button, enter your new
number.
You can also enter a Pause.
Just press and hold down the R button
(
)
Press the OK
for at least one second.
button. You hear a
confirmation beep.
Press the RED PHONE
button to return to
standby.
To store a number in the
memory
The handset must be
switched on.
Please Note
Press the SET button.
If you make a mistake entering a
number, press the
to delete the last character.
button
Press the MEMORY
button.
You can exit any procedure at any
time by pressing the RED PHONE
button.
Press a digit 0-9
0-9
to select a memory
location. Display shows
the memory location you
have chosen.
(
)
Press the OK
button.
KEYPAD Enter the phone number
you want to store.
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(
)
Press the OK
button
Please Note
to confirm. You hear a
confirmation beep.
If the memory location is empty,
–
the display shows –. If there is a
–
Press the RED PHONE
button to return to
standby.
number stored already, that number
will be displayed. If you do not want
(
)
to change it, press the OK
button to confirm the number. Then
press the RED PHONE button to
return to standby.
To speed dial a stored
number
Press the MEMORY
button.
To store a number in the
memory from the redial list
Enter the memory
location of the number
you want.
1-9
Press the SET button.
Press the MEMORY
button.
Or
Press the UP or DOWN
arrow to scroll through
the list until the display
shows the number.
Press a digit 0-9
0-9
to select a memory
location, or press the
MEMORY button to scroll
through the locations.
Press the GREEN PHONE
button to dial the
displayed number.
Display shows the
memory location you
have chosen.
(
)
Press the OK
button.
Press the MEMORY
button to display the
number you want from
the redial list.
Press the MEMORY or
SET buttons under
to scroll to the number
you require.
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To delete all memory
numbers
To delete an individual
number from the memory
Press the SET button.
Press the SET button.
Press the 1 button.
Press the MEMORY
button.
1
T8UV
Press the 8 button.
Press the UP or DOWN
arrow to scroll through
to the number you want
to delete.
(
)
Press the OK
button.
KEYPAD Enter the handset PIN
(original setting 0000).
(
)
Press the OK
(
)
button. The telephone
number flashes.
Press the OK
button.
Press the
button. The number is
deleted.
DELETE
Press the 1 button.
1
(
)
Press the OK
button to confirm.
(
)
, you hear
Press OK
a confirmation beep.
Press the RED PHONE
button to return to
standby.
You can store a new
number or press the
RED PHONE button to
return to standby.
Security features
Please Note
A number of important functions
are protected by your handset PIN
(Personal Identification Number).
Do not forget your PIN number.
Write it down in the space provided
in the Introduction of this guide.
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To lock and unlock the
Please Note
handset
If you forget your handset PIN, you
will need to call the Diverse Helpline
You can prevent an
individual handset from
being used to make
all calls except for 999
emergency services.
on 08457 908070.
To change the handset PIN
You can still receive
incoming calls. When
the phone rings, press
the GREEN PHONE
button as normal.
The original setting is
0000.
The handset must be
switched on.
Press the SET button.
Press the 1 button.
Press the 2 button.
Press the SET button.
Press the 1 button.
1
A2BC
1
1
Press the 1 button again.
(
)
Press the OK
(
)
Press the OK
button.
button.
KEYPAD Enter the handset PIN
KEYPAD Enter the current
(original setting 0000).
handset PIN. (Original
setting 0000).
(
)
Press the OK
button.
(
)
Press the OK
Press the 1 button to
1
0
button.
lock the handset.
KEYPAD Enter the new four digit
Or
PIN number.
Press 0 to unlock the
handset and return it to
normal use.
KEYPAD Enter the new PIN
number again.
(
)
(
)
Press the OK
button
Press the OK
to confirm.
button to confirm.
The new PIN number is
stored.
Press the RED PHONE
button to return to
standby.
Press the RED PHONE
button to return to
standby.
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Press the 0 button to
stop the handset from
making external calls.
To switch external dialling
off and on
0
You can prevent any
registered handset from
making external calls.
Or
A2BC
Press the 2 button to
allow the handset to
make external calls again.
The handset can still be
used for:
– making internal call
– receiving external calls
– dialling 999 and 112
emergency services
numbers
Press the OK (
button to confirm the
setting.
)
Press the RED PHONE
button to return to
standby.
– dialling ‘additional
emergency’ numbers
which have been
Emergency numbers
stored (see page 23).
Press the SET button.
Storing your own additional
emergency numbers
D3EF
Press the 3 button.
Before call barring has been set,
you can add up to four additional
emergency numbers, each up to
16 digits long.
0
Press the 0 button.
Press the OK (
)
button.
For example, the doctor’s number,
your partner’s mobile phone or
other family number. You can do
this from any handset registered
to the base station. Emergency
services (e.g. 999, 112) and
KEYPAD Enter the base station
PIN (original setting
0000).
Press the OK (
)
button. Display shows
the numbers of all
special numbers can be dialled
even if the telephone is locked.
handsets registered to
the base station (e.g. 1-6).
(N.B.: this does not apply if
connected to a switchboard and
call barring is set).
KEYPAD Enter the number of the
handset you want to
disable.
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Press the OK (
button to confirm.
)
To store, change and delete
additional emergency numbers
Press the RED PHONE
button to return to
standby.
Press the SET button.
0
Press the 0 button.
A2BC
Press the 2 button.
My additional emergency
numbers are
Press the OK (
)
button.
1
2
3
4
KEYPAD Enter the base station
PIN (original setting
0000).
Press the OK (
)
button. Display shows:
02 1
999 and 112 emergency services
numbers are not affected by any
call barring setting. You will still
be able to dial them. (N.B.: this
does not apply if connected to a
switchboard and call barring is set).
Blank or call
number.
Memory
location (1-4).
Function
number entered
previously.
Press the MEMORY
button if necessary to
scroll to the location you
want (i.e. 1-4).
To dial your additional
emergency numbers
Press the GREEN PHONE
button to obtain a dial
tone.
Press the OK (
)
button.
KEYPAD Enter the special number
Dial the additional
emergency number.
you want.
Press the
delete digits.
button to
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Call barring and Call enabling
Please Note
From switchboards you can dial:
You can bar specific numbers, e.g.
– The access code (e.g. 9)
all international calls by barring
followed by 112.
the international dial code 00.
Or
– R 112.
Enabling
You can also specifically set a
handset so that it can only dial
You cannot dial 9 999 or R 999
certain numbers.
Warning
from behind a switchboard when
call barring is set.
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the
phone hangs up automatically and
the barred number is displayed.
Directory for barred/enabled
numbers
You can store up to five numbers
as either barred or specifically
enabled phone numbers. These
can be pre-fix numbers, eg 00 for
all international calls. Incoming
calls are not affected.
To: Bar numbers.
Enable handsets to
call only specified
numbers.
Create a memory list.
Press the SET button.
Please Note
0
Emergency Services 999 calls can
Press the 0 then the
1 buttons.
be made at all times.
1
Press the OK (
button.
)
KEYPAD Enter the base station
PIN (original setting
0000).
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Directory for barred/enabled
numbers
Press the OK (
button. Display shows
the first location.
)
Once you have set the
numbers you want, you
can then switch call
01 1
Blank.
barring/enabling on or
off at any time (see below).
You can do this from any
handset registered to the
base station.
Memory
location (1-5).
Function
number entered
previously.
Press the MEMORY
button if necessary to
scroll to the location you
want 1-5.
Press the SET button.
Press the 0 button twice.
0
Press the OK (
button.
)
Press the OK (
button.
)
KEYPAD Enter the base station
PIN (original setting
0000).
Enter the number you
want to bar, enable or
change. Press the
Press the OK (
button.
)
button to delete digits.
Press the OK (
button to confirm.
)
Press 1 to bar the
numbers you
1
Press the RED PHONE
button to return to
standby.
have stored.
3 to enable
handsets to dial
only the
D3EF
numbers stored.
0 to switch call
barring/call
enabling off.
Please Note
0
The barred or enabled numbers
must be switched on before you can
use. See opposite.
Press the OK (
button to confirm.
)
Press the RED PHONE
button to return to
standby.
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Using Caller Display and
Call Waiting
BT’s Caller Display and Call Waiting
To take the Call Waiting
If you subscribe to Caller Display
you can see who is calling you
(on your handset display). If you
are on a call and you also
Press the RECALL
button. Your first caller
is put on hold whilst
you speak to your
second caller.
R
subscribe to a Call Waiting service,
the second incoming call number
will appear on the handset display
and you will hear an intermittent
beep through the handset. This is
to alert you to another caller
waiting to speak to you.
To speak to your first
caller again you can
either:
Press the RECALL
R
R
With BT’s Caller Display and Call
Waiting service your Diverse
base station receives caller
information which is transmitted
over the BT Network.
button again and you
will be reconnected to
your first caller, your
second caller will be put
on hold. You can use the
RECALL button to toggle
between the two callers.
If you are using the Classic
handset, the screen shows the
caller’s number (if it has been
sent) when the phone rings.
Or
Press the RED PHONE
button to end the
With the Executive handset if you
have stored a name to go with the
number in your handset
directory, the name will be
displayed instead.
conversation with the
caller you are currently
speaking to. The
handset will ring again.
Press the GREEN
PHONE button and you
will be reconnected to
the caller who was
on hold.
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Information displayed via
To view the calls list
other UK networks
If you are connected to a different
Press the SET button.
network, you will first have to
subscribe to that network's Caller
A2BC
Press the 2 button. The
display quickly lists the
number of new and old
calls.
Display and Call Waiting service.
Call your network provider for
more information.
01 03
Using the Classic handset
When the phone rings, your
caller’s number is displayed.
New call
entries
Old call
entries
If the caller has withheld their
number, the display shows
_ _ _ __ _ _ _
Then it shows the
number of the most
recent caller, alternating
with the date and time
the call was received.
EXT.
If you call from another handset,
the display shows the handset
number and INT.
Press the
SET or
MEMORY buttons to
scroll through the calls
list.
Display shows the
indicate you have a new call in
your Calls List.
icon to
Number of times a
call was received as
“unanswered” or
number of the entry
for the “all calls”
setting.
The Classic handset displays
details of the 30 most recent calls.
When the list is full, new calls
replace the oldest calls.
Date
Time
Please Note
01 J 22.04 10-47A
Calls that are “withheld”,
“unavailable” or “international”
are not stored in the Calls list, as
there is no telephone number sent
vial the Network.
This indicates
AM
that the call was
answered when it
was received.
or
PM
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To dial a number in the
Warning
calls list
Changing your calls list from one
setting to the other will
automatically delete any entries in
the current calls list.
Press the SET button.
Press the 2 button.
Display shows the
number of the most
recent caller and
A2BC
To set the calls list to contain
all calls or unanswered calls
only
alternates between
showing the number
and the time and day
the call was received.
Press the SET button.
0
Press the 0 then the
Press the UP or DOWN
arrow to scroll through
the Calls list. When the
number you require is
displayed.
button.
✱
✱
(
)
Press the OK
button. Display shows
1or 2
.
Enter 1 if you want the
calls list to contain
details of unanswered
calls only.
(
)
Press the OK
1
button or the GREEN
PHONE button. The
number displayed is
dialled.
Or
A2BC
Enter 2 if you want the
calls list to contain
details of all calls
received.
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby.
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To delete an individual
To delete the calls list
number from the calls list
Press the SET button.
Press the SET button.
D3EF
Press the 3 then the
#
A2BC
Press the 2 button.
Display shows the
number of the most
recent caller and
alternates between
showing the number
and the time and day
the call was received.
buttons.
#
(
)
Press the OK
button.
KEYPAD Enter the base station
PIN (original setting
0000).
Press the UP or DOWN
arrow to scroll through
the Calls list until the
number you want to
delete is displayed.
(
)
Press the OK
button.
1
Press the 1 button.
(
)
Press the OK
button to confirm.
Press the
DELETE
button and hold until
the number disappears.
You hear a stuttered
confirmation beep.
Press the RED PHONE
button to return to
standby.
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Additional features
To adjust the handset ringer
volume
To adjust the handset ringer
melody
You can choose from 5
levels or the ‘crescendo’
ring that increases in
volume.
There are 10 melodies
to choose from.
Press the SET button.
M6NO
Press the 6 button. You
hear the current melody.
Press the SET button.
J5KL
Press the 5 button. You
hear the current ringer
volume.
Press a button 0-9 until
you hear the melody
you want.
0-9
KEYPAD Use the keypad to enter
(
)
Press the OK
the setting you want:
button to confirm the
melody.
Volume = 1 to 5
(1 is the lowest)
Crescendo = 6.
1-6
Press the RED PHONE
button to return to
standby.
(
)
Press the OK
button to confirm.
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You can switch these
beeps on and off.
To adjust the earpiece volume
Press the SET button.
You can set three
different levels (even
during a call).
Enter 1 followed by 3
for confirmation beeps.
Or
Enter 1 followed by 4
for button beeps.
Or
Enter 1 followed by 5
for battery warning
beeps.
1
D3EF
Press the SET button.
Press the 1 button.
Press the 0 button.
1
1
0
GHI
4
1
(
)
Press the OK
J5KL
button. The current
setting is displayed.
Switch beeps off or on
To switch the beeps off.
Or
To switch the beeps on.
(Or to set the battery
warning beep to sound
only during a call,
press 2.)
Press 1, 2 or 3 to set the
level you want.
3 = maximum.
1-3
0
1
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby. (NB: do not
press this button during
a call.)
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby.
To switch the handset button
beeps on and off
You will hear a beep:
• whenever you press
a button on the phone
• whenever you have
confirmed a setting
• if the battery is
exhausted
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To switch music on hold
on or off
To switch the base station
display in the handset on/off
The current base station
is displayed when your
handset is in standby,
eg 1. This can be useful
if you are using more
than one base station.
When you have a caller
on hold you can choose
to let that person listen
to music while they are
waiting for you to return
to them.
Press the SET button.
Press the SET button.
Press the 1 button.
1
M6NO
GHI
4
Press the 4 button.
Press the 6 button.
Press the 3 button.
D3EF
(
)
Press the OK
button.
Press the OK (
button.
)
Press the 0 button to
switch the base station
display off.
Enter the base station
PIN (original setting
0000).
0
1
Or
Press the OK (
button.
)
Press the 1 button to
switch the base station
display on.
Press the 1 button to
switch the music ON.
Or
1
0
(
)
Press the OK
button to confirm.
Press the 0 button to
Press the RED PHONE
button to return to
standby.
switch the music OFF.
Press the OK (
)
button to confirm the
setting.
Press the RED PHONE
button to return to
standby.
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To change between base
To switch auto talk on and off
stations
You can answer or end
a call by lifting or
replacing the handset in
the base station or
charger. If you switch
this setting off, you will
always have to press the
GREEN PHONE button
to answer a call or the
RED PHONE button to
end a call.
When the handset has
been registered at two
or more base stations,
you can choose between
three options:
1. Set your handset to
automatic base selection
Your handset is pre-set to
automatic base selection.
This means that it will
automatically search
and link up with the
strongest signal. If set
up, the display shows
you which base station
your handset is
Press the SET button.
Press the 1 button.
Press the 7 button.
1
PQRS
7
(
)
Press the OK
button.
Press the 0 button to
switch auto talk off. You
will always have to press
GREEN PHONE to answer
and the RED PHONE to
hang up.
0
registered with, 1
or 4
,
2
,
3
.
Press the SET button.
INT
Press the INT button.
Press the 0 button to set
Or
0
automatic base selection.
Press the 1 button to
switch auto talk on.
Simply pick up or replace
the handset in the base
or charger to answer and
hang up calls.
1
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby.
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby.
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2. To set your handset to
priority base station
selection
3. To set your handset to
fixed base selection
This setting prevents
your handset from
linking up with any base
station other than the
one you have set.
This setting tells your
handset to search for a
specified base signal for
30 seconds. If the signal
cannot be found, the
handset reverts to
automatic selection of
the base with the best
signal. This setting is
recommended where
there is an overlap
Press the SET button.
INT
Press the INT button.
Select the base station
you want to set as the
fixed base station.
1-4
between two or three
base stations.
(
)
Press the OK
button to confirm.
Press the SET button.
Press the RED PHONE
button to return to
standby.
INT
Press the INT button.
1-4
Select the base station
you want to set as the
priority base station.
1-4
Repeat the priority base
station number again.
1-4
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby.
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To reset the handset to its
It will delete:
–Numbers stored in the speed
dial memory.
–Numbers in the redial
memory.
original settings
Press the SET button.
Press the 1 button.
1
T8UV
Press the 8 button.
This will NOT reset:
–The handset PIN.
–Registration to the base station.
(
)
Press the OK
button.
KEYPAD Enter the handset PIN
(original setting 0000).
(
)
Press the OK
button.
Call allocation
0
Press the 0 button.
If you have registered additional
handsets with your Diverse 3000
Classic base station you can
specify the way you wish the
phones to ring.
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby.
Group ringing
Your Diverse 3000 Classic will
ring all handsets registered to its
base whenever there is an
incoming call. This is called group
ringing.
This will reset:
–Handset earpiece
volume to
–Auto talk to
–Button beeps to
1
ON
ON
Ring priority
Your Diverse 3000 Classic can be
set so that an incoming call will
ring first at a preferred handset.
If there is no answer, the call will
revert to all other handsets.
This is called ring priority. Your
Diverse 3000 Classic is preset for
group ringing.
–Battery warning beep to ON
–Confirmation beep to
–Handset ringer volume to
–Handset ringer tone to
–Ring priority
ON
5
1
OFF
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To change between ring
priority and group ringing
To set which handset will
receive ring priority
Press the SET button.
Once you have set your
Diverse 3000 Classic to
ring priority, you can
select the handset you
want to ring first.
D3EF
A2BC
Press the 3 button.
Press the 2 button.
Press the OK (
button.
)
The handset registered
with the base station as
1, is automatically the
priority handset and will
ring first unless you
KEYPAD Enter the base station
PIN (original setting
0000).
specify another handset.
Press the OK (
button.
)
Press the SET button.
D3EF
Press the 1 button to set
Press the 3 button twice.
1
group ringing.
Press the OK (
)
Or
button.
A2BC
Press the 2 button to set
KEYPAD Enter the base station
PIN (original setting
0000).
ring priority.
Press the OK (
button to confirm.
)
Press the OK (
button.
)
Press the RED PHONE
button to return to
standby.
KEYPAD Enter the number of
handset you want to ring
first, e.g. 1-6
Press the OK (
button to confirm.
)
Press the RED PHONE
button to return to
standby.
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To set the number of rings
on ring priority
You can specify the
number of rings your
selected handset can
have before an incoming
call reverts to all
available handsets.
Press the SET button.
D3EF
Press the 3 button.
Press the 4 button.
Press the OK (
button.
)
KEYPAD Enter the base station
PIN (original setting
0000).
Press the OK (
button.
)
Press a number button
between 2-9 to set the
number of rings you
want.
Press the OK (
button to confirm.
)
Press the RED PHONE
button to return to
standby.
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Using your Diverse 3000
Classic with a switchboard
Your Diverse system can be
connected to compatible
switchboards. If in doubt, please
contact your switchboard supplier.
To set PULSE dialling with
Earth Recall
Press the SET button.
D3EF
J5KL
Press the 3 button.
Setting to Tone or Pulse
dialling
Press the 5 button.
(
)
Press the OK
button.
Your Diverse 3000 Classic is
pre-set to TONE dialling – you will
hear a tone beep each time you
dial a number. Tone dialling is
suitable for all modern digital
exchanges. If you cannot make a
call with TONE dialling, you may
need to switch to PULSE dialling.
KEYPAD Enter the current base
station PIN (original
setting 0000).
(
)
Press the OK
button.
GHI
4
Press the 4 button.
(
)
Press the OK
button to confirm.
Press the RED PHONE
button to return to
standby.
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To set TONE dialling with
Earth Recall
To set TONE dialling with
time break Recall
Press the SET button.
Press the SET button.
D3EF
J5KL
D3EF
J5KL
Press the 3 button.
Press the 3 button.
Press the 5 button.
Press the 5 button.
(
)
(
)
Press the OK
button.
Press the OK
button.
KEYPAD Enter the current base
station PIN (original
setting 0000).
KEYPAD Enter the current base
station PIN (original
setting 0000).
(
)
(
)
Press the OK
button.
Press the OK
button.
D3EF
A2BC
Press the 3 button to set
TONE with fixed flash
time.
Press the 2 button to
confirm.
(
)
Press the OK
Or
button.
1
Press the 1 button to set
Tone dialling with earth
recall.
Press the RED PHONE
button to return to
standby.
(
)
Press the OK
button to confirm.
Please note
It is possible to set TONE with
adjustable TBR however, this is not
recommended for the UK Network.
Press the RED PHONE
button to return to
standby.
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To insert an access code
To set the access pause
This means the access
code will be
automatically dialled
before any number
stored in the Caller
Display calls list.
You can change the
length of a pause before
the dial tone commences.
The standard setting is
for a three second pause.
Press the SET button.
Press the SET button.
GHI
4
Press the 4 button.
D3EF
J5KL
Press the 4 button.
Press the 1 button.
1
Press the 0 button.
Press the OK (
button.
)
Press the OK (
button.
)
KEYPAD Enter the base station
PIN (original setting
0000).
KEYPAD Enter the base station
PIN (original setting
0000).
Press the OK (
button.
)
Press the OK (
button.
)
Enter the length of
pause required by your
switchboard:
KEYPAD Enter the access code
for your switchboard
(this can be up to 3
digits).
1 for 1 second.
2 for 2 seconds.
3 for 3 seconds.
4 for 6 seconds.
1
1
1
1
Press the OK (
button to confirm.
)
Press the RED PHONE
button to return to
standby.
Press the OK (
button to confirm.
)
Press the RED PHONE
button to return to
standby.
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General information
adjustment or repair other than
Guarantee
through approved agents.
• This guarantee does not affect
your statutory rights.
Your Diverse 3000 Classic Handset
and Charger is guaranteed for a
period of 12 months from the date
Within the 12-month guarantee
period:
of purchase.
Subject to the terms listed below
If you experience difficulty using
the guarantee will provide for the
the product, prior to returning
repair of, or at BT’s or its agent’s
discretion the option to replace
your product, please read the Help
section beginning on page 43, or
the Diverse 3000 Classic Handset
contact the Diverse Helpline on
and Charger, or any component
08457 908070 for assistance.
thereof, (other than batteries),
In the unlikely event of a defect
occuring, please follow the
Helpline’s instructions for
replacement or repair.
which is identified as faulty or
below standard, or as a result of
inferior workmanship or materials.
Products over 28 days old from the
date of purchase may be replaced
with a refurbished product.
Outside the 12-month guarantee
period:
The conditions of this guarantee
are:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connection to
the telephone network. We
recommend that you call the for
details of our recommended
repair agents.
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
the point of purchase.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
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Switchboard compatibility
Technical information
Generally this telephone may be
connected to switchboards which
support tone signalling and timed
break recall. In the event of any
difficulties please consult your
switchboard service provider.
How many telephones can you
have?
All items of telephone equipment
have a Ringer Equivalence
Number (REN), which is used to
calculate the number of items that
may be connected to any one
telephone line. The Diverse 3000
Classic Handset and Charger has
a REN of 1. Any other instrument
provided by BT may be assumed
to have a REN of 1 unless stated
otherwise. A total REN of
4 is allowed. (For example: if
Diverse 3000 Classic Handset and
Charger is used in conjunction
with three extension telephones,
each with a REN of 1, the total
REN is 4.)
Switchboard external line
access code
When you connect your telephone
to a switchboard, you can set the
switchboard’s external line access
code so that when you make an
external call using the handset
directory or redial list the code is
automatically dialled before the
number. See your main Diverse
User Guide for details.
Only use approved power supply
item code: C39 280-Z4-C174/..-C67.
Only use approved battery pack
item code: V30145-K1310-X143.
RTTE
This product is intended for use
within the UK for connection to
the public telephone network and
compatible switchboards.
This equipment complies with the
essential requirements for the
Radio Equipment and
Telecommunications Terminal
Equipment Directive (1999/5/EC).
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Help
Replacing handset batteries
Your Diverse 3000 Classic Handset
and Charger has been designed
to be easy to use. If you should
experience a problem, please
check the following points.
After a time, you may find that
the handset batteries are running
out of charge more quickly. This
is a standard sign of wear and the
batteries will need replacing.
Emergency calls
Please note
The emergency services can be
contacted in the UK by dialling
999, or 112 in any country that is
a member of the European
Community.
Use only AA size, approved
rechargeable batteries in the
handset. Any other types may cause
irreparable damage.
Never use conventional alkaline
batteries.
For a list of approved batteries,
see page 8. Batteries are available
from the Diverse Helpline on
08457 908070 or your local
BT shop.
Emergency calls
If your Diverse 3000 Classic is
connected to a switchboard, you
may have to dial an access number
before 999 or 112 to contact the
emergency services. Some
switchboards cannot dial out during
a power failure.
Do not immerse batteries in water
or throw them into fire, or dispose
of them with ordinary domestic
refuse. To charge the batteries place
the handset on its base station.
N.B.: 9 999 cannot be dialled
from behind a switchboard when
|call barring has been set.
Please note
Fully charged batteries do not
indicate full power when put into
a handset.
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BT accepts no responsibility for
Please note
damage caused to your Diverse 3000
Classic Handset and Charger by the
use of non-approved batteries.
If you go out of range of a base
station for a long time while your
handset is switched ON, it may
take more than 20 minutes to ‘find’
the base station again when you
come back within range. However,
by simply switching the handset
OFF for a moment, and then ON
again, it will find the base station
within a few seconds.
No display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord
plugged into the phone socket
and the base station?
The handset does not ring
The ringer volume may be set too
low, or switched off at the base
station. To adjust the ringer volume
at the handset, see page 30.
If other handsets are registered
on the base, the outside line may
already be in use. Wait until the
call is finished and try again.
Handset beeps
The base station is flashing or you
cannot link up with the base station
Is the handset registered with the
base station? To register the
handset, see page 10. Is the
power cable connected at the
base and the power switched on
at the wall socket?
Are the handset batteries low?
You will hear a beep every 30
seconds.
If the Base Stationis flashing?
You will hear four short beeps
when you press the PHONE
button. Check you are still in
range of your base station.
If you press the PHONE button
whilst
is flashing, you will hear
Buzzing noise on my
four short beeps from the handset.
Radio/TV/Answering Machine/PC
Diverse is too close and is
causing interference. Move it
further away.
Please note
If you are still experiencing
difficulty, please call the Diverse
Helpline on 08457 908070.
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Wall mounting
You can choose to place your
Diverse 3000 Classic Charger on
a desk or attach it to a wall,
whichever is most convenient.
2. Make sure that you are not
drilling into any hidden wiring
and check that the power cable
will reach from the mains socket
to the charger. Switch the power
adaptor off at the mains and
remove the adaptor plug from its
socket.
The feet of the charging unit do
not usually leave marks on surfaces,
but if your desk surface is antique,
veneered or wooden you may
prefer to wall mount the unit.
3. Drill two holes using a 5mm
drill, 25mm deep for the screws,
30mm apart horizontally(see below).
1. Make sure you check that your
charger is within range of the base
station before you fix it to the wall
(your handset must already have
been registered to the base station).
To test the range, place the
handset in the charger and hold
the unit in the position you wish
to wall mount it. Press the button
on your Diverse base station. If
your phone rings in the charger,
you are within range and can fix
the charger in that position.
4. Put wall plugs into the drill
holes and then insert both
screws. Leave 3mm between the
head of the screw and the wall.
You are now able to mount the
charger.
5. Put your handset back in the
charger and switch the power
back on at the wall socket.
SCREW
WALL PLUG
WALL
30mm
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Index
Calls list
delete
dial a number
set
view
Additional features
Answer a call
30
14
1
29
28
28
27
At a glance
Auto talk on/off
33
Delete
Base station
all memory numbers
calls list
20
29
automatic base selection
change between base
stations
33
individual numbers from
memory
redial memory
33
32
34
20
16
display on/off
fixed base selection
priority base station
selection
Earpiece volume
Emergency numbers
External calls
31
23
14
22
41
34
Batteries
battery low warning
charging
installation
performance
10
9
External dialling on/off
Guarantee
9
9
Handset
Beeps on/off
Belt clip
31
12
beeps on and off
earpiece volume
lock and unlock
on and off
31
31
21
13
10
35
30
30
Caller Display and Call Waiting 26
Call allocation
Call barring
Call enabling
Call timer
35
24
24
15
registration
reset
ringer melody
ringer volume
Help
43-45
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Hold a call
17
17
13
last number dialled
Registering handset
15
10
Internal calls
Keypad lock on/off
Reset handset to original
settings
35
7
Making a call
all handsets
another handset
caller on hold
external call
internal call
14
17
17
14
17
Safety information
Secrecy
16
Security features
call barring
call enabling
change handset PIN
emergency numbers
external dialling on/off
lock/unlock handset
20
24
24
21
22
22
21
transfer to another handset 17
Melody
30
Memory
delete
speed dial number
store a number
store number from redial list 19
18
20
19
18
Setting up
9
19
18
38
42
39
17
21
Speed dial a stored number
Store a number
Music on hold on/off
32
37
Number of rings
Switchboard use
Technical information
Tone dialling
PIN (Personal Identification
Number)
21
38
5
Pulse dialling
Transferring calls
Unlock handset
Quick guide
Quick reference handset
display
Volume
earpiece
ringer
4
31
30
Receiving a call
14
Redial
any of last five numbers
delete redial memory
Wall mounting
45
15
16
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Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2001.
0682
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
CE compliant to R&TTE Directive
(1999/5/EC)
Diverse 3000 Classic h/set & charger. Issue 1 (2/01) 7
Designed by The Art & Design Partnership Limited.
Order no. A31008-G3000-P001-51-7619
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