Ameriphone RC 200 User Manual

DIALOGUE RC  
REMOTE CONTROL  
SPEAKERPHONE  
RC  
Model RC-100 and RC-200  
Operating Instructions  
®
Ameriphone products are manufactured by Walker, a Division of Plantronics, Inc.  
©2002 Plantronics, Inc. All rights reserved. Ameriphone, Amplifying Your Life, and Walker  
are trademarks or registered trademarks of Plantronics, Inc.  
2
1/03 RC M0168  
520001  
TABLE OF CONTENTS  
CHAPTER 1. INTRODUCTION ..............................................................................................2  
CHAPTER 2. PACKAGE CHECKLIST ..................................................................................2  
CHAPTER 3. FEATURES IDENTIFICATION..........................................................................3  
CHAPTER 4. INSTALLATION ................................................................................................4  
A. Batteries ....................................................................................................4  
B. Connections ..............................................................................................4  
C. Setting Up Your RC ..................................................................................4  
CHAPTER 5. OPERATION ....................................................................................................6  
A. Programming Numbers Into Memory ........................................................6  
B. Making Phone Calls ..................................................................................6  
1. Dialing on the keypad ..................................................................6  
2. Memory dialing from console........................................................6  
3. Auto dialing the first number stored in M1 ....................................7  
4. Dialing using the Scan button ......................................................7  
5. Dialing using the Remote Transmitter ..........................................7  
C. Answering Phone Calls ............................................................................7  
1. Using the keypad ..........................................................................7  
2. Using the Remote Transmitter ......................................................7  
3. Voice activated answering ............................................................8  
D. Other Operations ......................................................................................8  
1. Redialing ......................................................................................8  
2. Flash ............................................................................................8  
3. Voice mail indicator ......................................................................8  
4. Unanswered call indicator ............................................................8  
5. Telebanking and credit card calling ..............................................8  
CHAPTER 6. OPTIONAL ACCESSORIES ............................................................................9  
A. Air Switch..............................................................................................9  
B. Pillow Switch..............................................................................................9  
C. Lapel Microphone......................................................................................9  
D. Headset ....................................................................................................9  
QUICK START GUIDE/SUMMARY ......................................................................................10  
CHAPTER 7. IN CASE OF DIFFICULTY..............................................................................12  
CHAPTER 8. MAINTENANCE..............................................................................................14  
CHAPTER 9. FCC INFORMATION ......................................................................................14  
CHAPTER 10. WARRANTY..................................................................................................15  
CHAPTER 11. FEATURE SUMMARY ..................................................................................16  
CONTACT US........................................................................................................................16  
INDEX ....................................................................................................................................16  
CHAPTER 2  
PACKAGE CHECKLIST  
CHAPTER 1  
INTRODUCTION  
Thank you for selecting the exciting  
new DIALOGUE RC Remote Control  
Speakerphone from AMERIPHONE, Inc.  
It has been designed to meet the  
highest quality standards in order to  
provide you with years of convenient  
and troublefree service.  
Your DIALOGUE RC package includes  
the items as shown below:  
TM  
Necklace (for  
hanging the  
remote control)  
DIALOGUE RC  
Please read these operating instructions  
thoroughly before using the DIALOGUE  
RC. Or, to begin using the DIALOGUE  
RC as quickly as possible, see Chapter 5  
"Quick Start Guide/Summary". Keep this  
manual for future reference.  
1
4
7
2
5
8
0
3
6
9
#
Velcro strip (for  
remote control  
attachment)  
*
You must save your sales receipt as proof  
of purchase in the event that you need  
warranty service.  
Remote Transmitter  
and Battery  
If you have any questions about your  
DIALOGUE RC, please call our  
Customer Service Department at:  
(714) 8970808  
(714) 8974703 Fax  
Batteries (RC-200 only)  
Operating Instructions  
AC adapter/battery charger  
Figure 1 – DIALOGUE RC Components.  
2
CHAPTER 3  
FEATURES IDENTIFICATION  
Jack for Air Switch or accessory  
switch  
AC adapter plug  
Phone line jack  
Ringer volume control  
AC  
ADAPTER  
PHONE  
LINE  
OFF LO HI  
RINGER  
AIR SWITCH  
Lapel Microphone jack  
Headset port (Operational in  
RC200 only)  
Memory location indicators  
Memory directory  
Memory buttons  
Power indicator  
Speaker  
TM  
POWER  
M1  
M2  
M3  
M4  
M5  
M6  
M7  
M8  
M9  
M10  
Battery compartment  
(underneath)  
Tone/pulse selector (underneath)  
DIALOGUE RC  
Remote Flash on/off switch,  
underneath (Operational in  
RC200 only,)  
A
B
D
E
F
C
1
2
3
6
9
G
J
M
N
O
H
I
K
Headset on/off button  
(Operational in RC200 only)  
5
8
0
L
4
7
P
R
S
T
U
V
W
X
Y
Mute button  
Flash/Pause button  
On/Off button  
Redial button  
O
P
R
#
*
VOL  
MUTE  
FLASH/PAUSE  
REDIAL  
ON/OFF  
PROG  
SCAN  
HEADSET  
Voice Mail/Unanswered Call  
Indicator  
MIC  
Microphone  
Scan button  
Volume control  
Memory Program button  
Figure 2 Features Identification  
3
CHAPTER 4  
INSTALLATION  
A. Battery (included with RC200)  
B. Connections  
Speakerphone  
1. Six "AA" size,  
Nickel Cadmium  
(NiCad) recharge-  
able batteries are  
used for backup  
during a power out-  
age (Fig 3). They  
power the DIA-  
Figure 5 Connection of phone line and  
AC adapter  
Figure 3 battery  
LOGUE RC for  
compartment  
1. Connect the phone line and AC adapter  
as shown.  
2. Set the tone/pulse selector (T/P) to T if  
you have touch tone service, set to P if  
you have pulse dialing (rotary). (See Fig 2)  
approximately  
3 hours. DO NOT USE ALKALINE  
BATTERIES, they will damage your  
equipment.  
Remote Transmitter  
The DIALOGUE RC can be placed on a desk,  
or mounted on the wall. Do not put the  
DIALOGUE RC on or next to metal surfaces,  
computers, televisions, radios, microwaves, or  
other electrical equipment that can cause inter-  
ference to the wireless signal from the Remote  
Transmitter.  
2. Install the "23A" size 12V alkaline cigarette  
lighter battery in the Remote Transmitter  
(included) as shown (Fig 4). With normal  
usage, it lasts 612 months. If the power  
indicator light is faint or does not come on  
when the button is pressed, replace the  
battery. The Remote Transmitter has an  
operating range of up to 40 feet.  
C. Setting up your RC  
The DIALOGUE RC comes with the following  
operating settings from the factory:  
Power  
indicator  
1. Scan rate is 5 seconds per memory  
location.  
2. Voice activated answering (RC200  
only) is off.  
Jack for  
accessory  
switch  
3. Unanswered call indicator is on.  
4. Voice mail indicator (RC200 only) is  
off.  
5. Tone/pulse switch set to Tone.  
6. Ring volume set to Hi.  
7. "0" (operator) is programmed into first  
memory location of M1.  
8. Remote flash switch (RC200 only) is off.  
Thread both  
ends of necklace  
through hole and  
tie a small knot.  
(optional)  
Battery  
compartment  
Figure 4 Remote Transmitter  
4
CHAPTER 4  
(CONTINUED)  
3. Press SCAN  
You may set up the DIALOGUE RC in the  
following manner to better suit your needs.  
VOL  
MUTE  
button.  
PROG  
SCAN  
HEADSET  
MIC  
Setting the Scan Function  
If you have DIALOGUE RC100:  
Only the first six numbers in the memory are  
automatically scanned. It stops at each mem-  
ory location for 5 seconds to allow you to  
select.  
Figure 8  
To turn Voice Activation on (or off)  
(RC200 only):  
To turn scan function off (or on):  
1. Press PROGRAM.  
2. Press 0 on the keypad to turn it off;  
or press 1 key on the keypad to turn it on.  
3. Press SCAN button.  
1. Press PROGRAM.  
2. Press MUTE button twice. The MUTE  
indicator flashes once, and the RC-  
200 emits four beeps to confirm that  
Voice Activation has been turned on.  
3. To turn it off, repeat steps 1 and 2.  
This command is confirmed by four  
beeps.  
If you have DIALOGUE RC200:  
All memory locations with numbers stored are  
automatically scanned. The scan rate deter-  
mines how long the DIALOGUE RC200  
pauses at each memory location before mov-  
ing on to the next one.  
To turn the Unanswered Call Indicator  
(RC-200) feature off (or on):  
1. Press PROGRAM.  
2. Press HEADSET button twice.  
(Emits four beeps to confirm command).  
3. To turn it on again, repeat steps 1  
and 2, and the HEADSET indicator  
flashes once.  
To turn scan function on or off:  
VOL  
MUT  
1. Press  
PROGRAM.  
PROG  
SCAN  
HEAD  
MIC  
To turn the Voice Mail Indicator feature  
on (or off), (RC200 only):  
Figure 6  
1. Press PROGRAM.  
2. Using chart, select length of pause  
and press the corresponding digit on  
keypad.  
2. Press FLASH/PAUSE button twice.  
RC200 emits four beeps and the  
FLASH/PAUSE indicator flashes  
once.  
3. To turn it off again, repeat steps 1  
and 2, and the FLASH/PAUSE  
indicator does not flash.  
Length of Pause at Each  
Key Entered  
Location in Seconds  
Scan Function Off  
5
4.5  
4
3.5  
3
2.5  
2
To turn the Remote Flash feature on (or  
off) (RC200 only):  
1.5  
1
1. Slide remote flash switch to "On" (or  
"Off") position.  
Figure 7  
5
CHAPTER 5  
OPERATION  
For optimum communication clarity, speak  
into the DIALOGUE RC as close as pos-  
sible, not to exceed 15 feet away. Keep the  
microphone free from obstructions. Do not  
speak at the same time as the other  
person. Also, adjust the volume control and  
set the ring volume to best suit your  
hearing needs.  
B. Making phone calls  
Dialing on the keypad  
MUTE  
FLASH/PAUSE  
REDIAL  
1. Press ON/OFF button  
ON/OFF  
HEADSET  
and listen for dial tone.  
MIC  
Figure 11  
A. Programming numbers into memory  
M9  
2. Dial the number on the  
keypad. (If no number  
is dialed within 7  
M10  
Your DIALOGUE RC can store up to 20  
numbers (two numbers per button) in its  
memory for fast, onetouch dialing. When  
programming, pressing the FLASH/PAUSE  
button between numbers inserts a 2 second  
pause in dialing.  
VOL  
MUTE  
I
ON/OFF  
OG  
SCAN  
HEADSET  
MIC  
seconds, DIALOGUE  
RC automatically  
dials the first number  
stored in memory  
Figure 12  
location M1.)  
To program a number into memory:  
VOL  
MUTE  
3. When finished, press the ON/OFF  
1. Press PROGRAM.  
PROG  
SCAN  
HEADSET  
button to hang up.  
MIC  
Memory dialing from console  
Figure 9  
M8  
M9  
1. For the first number  
stored in each memory  
button, press the  
2. Dial the number (up  
to 40 digits).  
M9  
M10  
M10  
V
O
L
M
U
T
E
F
L
A
S
R
H/PAUSE  
VOL  
MUTE  
F
O
N/OFF  
P
R
O
G
H
E
A
D
S
E
T
EDIAL  
ON/OFF  
ROG  
SCAN  
HEADSET  
M
IC  
MIC  
memory button once.  
For the second number,  
Figure 13  
Figure 10  
press the memory button twice. The  
indicator light on the directory shows  
the memory selected.  
3. Select the memory button to store this  
number, press once for first location,  
or twice for second location. When the  
number is programmed, it emits four  
"beeps" to confirm the number is  
stored.  
2. The number is dialed after a 3 second  
wait, allowing you time to change your  
selection.  
4. If you make a mistake or want to  
change the number, repeat from step 1.  
MUTE  
FLASH/PAUSE  
3. When finished,  
press the ON/OFF  
button to hang up.  
ON/OFF  
HEADSET  
REDIAL  
MIC  
5. To erase a number, press PROGRAM,  
then FLASH/PAUSE, and then the  
corresponding memory location.  
Figure 14  
6
CHAPTER 5  
(CONTINUED)  
MUTE  
FLASH/PAUSE  
REDIAL  
Auto Dialing the first number stored in M1.  
4. The DIALOGUE RC  
automatically dials the  
number selected.  
ON/OFF  
HEADSET  
MIC  
A. From keypad  
1. Press ON/OFF button or just press M1.  
2. The number is dialed automatically  
within 7 seconds.  
5. Press the ON/OFF  
Figure 16  
button to hang up.  
Dialing using the Remote Transmitter  
B. Using Remote Transmitter With Scan  
function on:  
A. With Scan function on:  
1. Press the Remote  
Transmitter to begin  
scanning.  
1. Press Remote Transmitter.  
2. The number is dialed automatically  
after scanning all memories 3 times.  
C. With Scan function off:  
Figure 17  
1. Press Remote Transmitter.  
2. The number is dialed automatically.  
2. When the desired memory location is lit,  
press the Remote Transmitter. The  
DIALOGUE RC automatically dials the  
number selected.  
Dialing by using the SCAN button  
Before you can use memory scanning for dial-  
ing, you must have the phone numbers stored in  
the memory first (page 6). To use memory scan-  
ning, the Scan function must be on. See  
Chapter 4 section C. Memory locations with no  
number stored are skipped. The memory direc-  
tory is scanned three times or until a number is  
selected. If no number is selected, the first number  
in M1 is dialed.  
3. Press the Remote Transmitter once  
to hang up.  
B. With Scan function off:  
1. Press the Remote Transmitter once.  
2. It dials the first number stored in M1.  
C. Answering phone calls  
Using the keypad  
VOL  
MUTE  
PROG  
SCAN  
HEADSET  
1. Press the SCAN  
MIC  
button.  
MUTE  
FLASH/PAUSE  
REDIAL  
1. When the phone rings,  
press the ON/OFF  
ON/OFF  
HEADSET  
Figure 15  
MIC  
button to turn it on.  
2. The memory location indicators light  
up as it scrolls down the memory  
locations.  
2. When finished, press  
the ON/OFF button to  
hang up.  
Figure 18  
If you have DIALOGUE RC100:  
Only the first six memory locations  
are scanned.  
If you have DIALOGUE RC200:  
All 20 memory locations are  
scanned (It "beeps" when advancing  
to the next memory location.)  
Using the Remote Transmitter  
1. When the phone rings,  
press the Remote  
Transmitter to turn on.  
2. Press the remote  
Figure 19  
3. When the desired memory location is  
lit, press the SCAN button again to  
select.  
button once to hang up.  
7
CHAPTER 5  
(CONTINUED)  
If you have the DIALOGUE RC200, you can  
use the Flash feature with the Remote Transmit-  
-ter. Turn the Remote Flash switch on (see  
Chapter 4 section C). When you are on the  
phone line, press the Remote Transmitter button  
twice in succession, within three seconds, to  
generate the flash.  
Voice Activated answering (DIALOGUE  
RC200 only)  
1. The voice activated Answering feature  
has been preset to OFF in the factory.  
To activate this feature, see page 5.  
2. Say "Hello" or whistle loudly, between  
rings. (If a headset is used, answer by  
speaking into the headset microphone.)  
Voice Mail Indicator (VMI)  
If you subscribe to voice mail service from your  
phone company, the FLASH/PAUSE light flashes  
and the RC beeps (once every 3.5 minutes) to  
inform you that you have voice mail messages.  
You also hear a special "stut-  
3. Use the remote control, or press the  
ON/OFF button on the console to hang up.  
Please Note: When the party that called  
you hangs up, the telephone company  
switching office may re-establish a dial  
tone on your line.  
ter" dial tone sent from the  
phone company. To retrieve your  
messages,  
MUTE  
FLASH/PAUSE  
ON/OFF  
ADSET  
REDIAL  
When dial tone returns, your RC200  
will hang up automatically. Prior to  
hanging up, the RC200 emits two  
short beeps as a reminder.  
follow the instructions  
provided by your phone  
company. Making an  
outgoing call cancels the  
indicator light.  
Figure 22  
D. Other Operations  
MUTE  
FLASH/PAUSE  
Unanswered Call Indicator  
ON/OFF  
REDIAL  
Redialing the last number dialed  
ADSET  
If the DIALOGUE RC rings  
three or more times and is not  
MUTE  
FLASH/PAUSE  
1. Press the REDIAL  
ON/OFF  
HEADSET  
REDIAL  
Figure 23  
answered, the FLASH/PAUSE  
button on the keypad.  
MIC  
light flashes to indicate that you  
missed a call.Turning on the DIALOGUE RC  
cancels the indicator.  
OR  
Figure 20  
FLASH/PAUSE  
REDIAL  
Telebanking and Credit Card Calling  
2. Press and hold the  
Remote Transmitter for  
3 seconds, until the  
ON/OFF indicator on  
DIALOGUE RC  
turns on.  
ON/OFF  
You can transmit account or personal  
identification numbers (PIN) from the  
DIALOGUE RCby prestoring them in memory.  
Figure 21  
1. Program account or PIN numbers into  
a memory location in advance by  
following the same steps you would  
program a phone number.  
Flash button  
The flash button is used to access special tele-  
phone functions and services available from  
your local phone company, such as call waiting,  
3way calling, and others. Call your phone  
company for more information.  
2. When the automated phone system  
requests it, press the memory button  
where your account number or PIN is  
stored.  
8
CHAPTER 6  
OPTIONAL ACCESSORIES  
A. AIR SWITCH™  
C. LAPEL MICROPHONE  
This Accessory  
switch allows you  
to place and  
This highly  
sensitive  
microphone,  
answer calls and  
control every  
clips to your  
collar and pro-  
function of the  
Dialogue RC by  
blowing gently on  
its air sensor. It  
snaps on to either  
the rear of the  
console or the  
remote control for  
the ultimate in  
vides hands-  
free, crystal  
clear, high fidelity sound for people  
who have weak voices. It has a cord  
that is 5 feet long.  
D. HEADSET WITH MICROPHONE  
Ensure the utmost privacy for person-  
al conversations or confidential busi-  
ness calls. This light weight unit plugs  
into the telephone with a 61/2 foot  
long cord and is comfortable to wear,  
even for extended periods of time.  
no-touchacces-  
sory and control.  
B. PILLOW SWITCH  
Plugs into the  
console or the  
remote control  
for your conve-  
nience. Allows  
you to control  
phone functions  
by gently touch-  
ing it with your  
arm, leg, head,  
shoulder or  
For a complete catalogue, please  
call or write: AMERIPHONE, Inc.,  
Product Catalogue  
12082 Western Ave., Garden Grove,  
CA 92841  
other body  
movement. A 6  
foot long cord  
connects it easi-  
ly.  
(714) 897-0808 VOICE  
(714) 897-1111 TTY  
(714) 897-4703 FAX  
9
QUICK START GUIDE/  
SUMMARY  
For more detailed description see Chapter 5.  
OPERATION  
STEPS  
FACTORY PRESET MODES OF OPERATION:  
Scan rate = 5 seconds per memory  
location.  
Tone/pulse switch set to Tone.  
TO CHANGE MODES OF OPERATION  
Setting the Scan Function  
1
If you have DIALOGUE RC-100  
To turn Scan function off (or on):  
Press PROGRAM.  
1
If you have DIALOGUE RC-200  
Press PROGRAM.  
To turn Scan function off (or on):  
1
1
1
To turn Voice Activation on (or off),  
(RC-200 only):  
To turn the Unanswered Call  
Press PROGRAM.  
Press PROGRAM.  
Press PROGRAM.  
Indicator feature off (or on):  
To turn the Voice Mail Indicator  
feature on (on off), (RC-200 only):  
PROGRAMMING NUMBERS INTO MEMORY  
Press PROGRAM.  
1
1
MAKING A CALL BY DIALING ON THE RC  
A. From the keypad  
Press ON/OFF button.  
B. Auto Dialing the first number stored in M1  
1 Press ON/OFF button.  
C. Memory Dialing  
1 Press a memory button once to dial the first  
stored number, twice for the second number.  
MAKING A CALL USING THE REMOTE TRANSMITTER  
1
A. With Scan function on  
B. With Scan function off  
Press Remote Transmitter once.  
1
Press Remote Transmitter once.  
ANSWERING A CALL  
A. From the keypad  
B. Using the Remote Transmitter  
C. Using Voice Activation,  
(DIALOGUE RC-200 only).  
1
1
Press ON/OFF button to answer.  
Press Remote Transmitter once to answer.  
1 Say “Hello” or whistle between rings  
to turn on phone.  
10  
Voice Activated answering  
is off, (RC-200 only).  
Ring volume set to Hi.  
Unanswered call indicator is  
on.  
0(operator) is programmed into  
the first memory location of M1.  
Voice Mail indicator is off,  
(RC-200).  
Remote Flash switch is off,  
(RC-200 only).  
2
Press 0 on the keypad to  
turn it off; or Press 1 key on  
the keypad to turn it on.  
Press 0 key to turn it off; or  
Press 1-9 keys to turn it on. See  
Page 5 for rate selection guide.  
Press MUTE twice.  
3 Press SCAN button.  
2
3
Press SCAN button.  
2
2
2
Press HEADSET twice.  
Press FLASH/PAUSE twice.  
3
3
2 Dial the number (up to  
Select the memory button. Press once for first location, or  
twice for second location.  
40 digits).  
2
Dial the number.  
Press ON/OFF button to hang up.  
2 The number is dialed in  
7 seconds.  
3
3
2
2
When the desired directory  
location is lit, press it again.  
The first number stored  
under M1 is dialed.  
Press Remote Transmitter to hang up.  
Press Remote Transmitter once to  
hang up.  
2 Press ON/OFF button to hang up.  
2
Press Remote Transmitter once to hang up.  
It hangs up automatically after one minute of silence or when it detects dial tone.  
2
11  
CHAPTER 7  
IN CASE OF DIFFICULTY  
If any problem should occur during operation of your DIALOGUE RC, review the list below.  
Should the difficulty persist, contact AMERIPHONE or your authorized dealer before sending  
the phone for service.  
SYMPTOM  
CAUSE AND REMEDY  
Check all phone line connections.  
Check power connection.  
No dial tone  
No power  
Does not dial out  
Check all phone line connections and power  
connection.  
Change to pulse dialing and try again.  
Does not dial memory number  
No number programmed in memory.  
Remote Transmitter does not work  
Check or replace battery.  
Check channel settings.  
Make sure no part of the DIALOGUE RC  
system is on or near metal surfaces or electrical  
equipment.  
No audible ring  
Make sure the ringer is not set to "Off" position.  
Does not scan through memory  
Scanning too fast/slow  
Turn on Scan function.  
Program Scan rate to a slower/faster setting.  
(Dialogue RC200 only.)  
Cuts in and out while speaking/  
listening  
Avoid speaking at the same time as the other  
party. Take turns.  
SENSITIVITY ADJUSTMENT  
YOU MUST CONTACT AMERIPHONE BEFORE MAKING THE FOLLOWING ADJUSTMENT:  
Callers cant hear your voice when  
using the optional headset with  
integrated microphone  
Turn HEADSET MIC GAIN adjustment, located  
on bottom of unit, clockwise to increase  
sensitivity, counterclockwise to decrease.  
12  
CHAPTER 7  
(CONTINUED)  
CHANNEL SETTINGS  
ON  
1 2 3 4 5 6 7 8  
The DIALOGUE RC and Remote  
Transmitter use radio signals to  
communicate with each other. For the  
Remote Transmitter to activate the  
DIALOGUE RC, they both have to be  
on the same "channel." A "DIP Switch"  
is used for channel selection.  
Your phone and remote have been preset  
at the factory to a standard channel  
setting. Under normal operating condi-  
tions, there is no adjustment necessary.  
ON  
1 2 3 4 5 6 7 8  
(Remove cover to  
expose switch)  
If your system encounters interference  
and repeatedly activates by itself for no  
obvious reasons, it may be necessary to  
change DIP Switch settings on the  
Figure 24 Channel setup  
DIALOGUE RC and Remote Transmitter.  
1. Unscrew bottom of the Remote  
Transmitter.  
2. Locate DIP Switches on Remote  
Transmitter and on bottom of  
DIALOGUE RC  
.
3. Using a ball point pen, change the  
settings on all switch positions to  
match exactly on both DIALOGUE RC  
and Remote Transmitter.  
4. Replace remote cover and test.  
13  
CHAPTER 9  
FCC INFORMATION  
CHAPTER 8  
MAINTENANCE  
Your local telephone company is required  
by the FCC to allow you to connect FCC  
registered telephone equipment to their  
telephone lines.  
To ensure troublefree service, your  
DIALOGUE RC should always be treated  
with care. Do not drop or subject the  
phone to high impact. The unit can be  
cleaned with a damp cloth and a mild  
detergent. Never use abrasives or  
solvents.  
They may ask you to provide them the  
Federal Communications Commission  
(FCC) registration number and the Ringer  
Equivalence Number (REN) of the  
DIALOGUE RC printed on the label on  
the bottom of the unit.  
Keep the unit plugged into the electrical  
outlet at all times, except when cleaning.  
This will automatically recharge the  
optional backup batteries, and keep the  
phone operational for incoming calls. We  
recommend using a surge protector to  
prevent damage to the DIALOGUE RC  
in case of power surges or electrical  
storms.  
DIALOGUE RC uses a FCC Part 15  
approved transmitter and receiver. Its  
operation is subject to the following two  
conditions:  
1. This device may not cause harmful  
interference.  
2. This device must accept any interfer-  
ence that may be received, including  
interference that may cause undesired  
operation.  
14  
CHAPTER 10  
WARRANTY  
This warranty applies only to AMERIPHONE  
products that are purchased and used in  
the United States or Canada.  
the above exclusions or limitations may  
not apply to you.  
To get warranty service for your  
AMERIPHONE, Inc. warrants the  
DIALOGUE RC100 and DIALOGUE  
RC200 against any defect in materials  
or workmanship for the period of one year  
from the date of purchase.  
DIALOGUE RC, you must provide  
proof of the purchase date. Within 30  
days of the date of purchase, return your  
DIALOGUE RC to the place where you  
purchased it for immediate replacement.  
After 30 days, call AMERIPHONE at  
800·874·3005 for the authorized service  
center nearest you. You must prepay all  
shipping costs. We suggest you save the  
original packaging materials in the event  
If your AMERIPHONE product is defective  
and returned within 30 days of the date of  
purchase, your authorized AMERIPHONE  
dealer will replace it at no charge.  
you need to ship the DIALOGUE RC  
.
If returned after 30 days but within one  
year from the date of purchase, we will  
repair or replace it at no charge. In the  
repair of your DIALOGUE RC, we may  
use new or reconditioned replacement  
parts. If we elect to replace your  
DIALOGUE RC, we may replace it with  
a new or reconditioned product of the  
same or similar design. Repair or  
replacement will be warranted for either  
90 days or the remaining time on the  
original warranty period, whichever is  
longer.  
When in need of warranty repair, please  
call our Customer Service Department at  
(800) 874-3005 (VOICE) or at (800) 772-  
2889 (TTY). They will help you process  
your return shipment.  
This warranty does not cover defects  
resulting from accidents, damage while in  
transit to our service location, alterations,  
unauthorized repair, failure to follow  
instructions, misuse, use outside the  
United States or Canada, fire, flood, and  
acts of God. Nor do we warrant the  
product to be compatible with any  
particular telephone equipment, party line,  
key telephone systems or more  
sophisticated switching systems. If your  
DIALOGUE RC is not covered by this  
warranty, call us at 800·874·3005 for  
advice as to whether we will repair your  
DIALOGUE RC and other repair  
information. The repaired parts shall  
be warranted for 90 days.  
Implied warranties, including those of  
fitness for a particular purpose and  
merchantability (an unwritten warranty  
that the product is fit for ordinary use),  
are limited to one year from date of  
purchase. We will not pay for loss of time,  
inconvenience, loss of use of your  
DIALOGUE RC, or property damage  
caused by your DIALOGUE RC or its  
failure to work, or any other incidental or  
consequential damages. Some states do  
not allow limitations on how long an  
implied warranty lasts or the exclusion of  
incidental or consequential damages, so  
15  
CHAPTER 11  
FEATURE SUMMARY  
INDEX  
AC adapter ..............................................4  
Air switch ..................................................9  
Amplification ............................................6  
Assistive switches ....................................9  
Auto dialing ..............................................7  
Batteries ..................................................4  
Channel setting ......................................13  
Connections..............................................4  
Credit card calling ....................................8  
Dial mode ................................................4  
FCC information ....................................14  
Feature summary ..................................16  
Flash ....................................................5, 8  
Headset, accessory..................................9  
Headset button ........................................3  
Installation ................................................4  
Lapel microphone ....................................9  
Maintenance ..........................................14  
Memory dialing ........................................6  
Memory, programming..............................6  
Microphone ..........................................3, 6  
Mounting ..................................................4  
On/Off button ....................................3, 6-7  
Pause ......................................................6  
Pillow switch ............................................9  
Power ......................................................3  
Program....................................................6  
Pulse dialing ............................................4  
Quick start guide ....................................10  
Redial ......................................................8  
Remote Transmitter ..........................4, 7-8  
Remote Flash switch ........................3-5, 8  
Ringer volume ................................3, 6, 10  
Scan ..................................................4-5, 7  
Scan rate ..................................................5  
Telebanking ..............................................8  
Tone dialing ..............................................4  
Troubleshooting......................................12  
Unanswered call indicator ................4-5, 8  
Volume..................................................3, 6  
Voice Activation ................................4-5, 8  
Voice Mail Indicator ..........................4-5, 8  
Warranty ................................................15  
Feature  
Memory  
RC-100 RC-200  
20  
20  
Auto dialing M1  
Memory scanning  
No. of memory  
scanned  
6
fixed  
20  
selectable  
Scanning speed  
Remote dialing  
Voice activated  
answering  
Remote flash  
Voice mail indicator  
Unanswered call  
indicator  
Headset operation/  
control  
Connection for Air Switch  
or accessory switch  
Back-up battery  
provided  
CONTACT US  
Walker / Ameriphone  
12082 Western Avenue  
Garden Grove, CA 92841  
Voice: 800-874-3005 or 714-897-0808  
TTY: 800-772-2889 or 714-897-1111  
16  

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