AT T EP5995 User Manual

User’s Manual  
5.8 GHz Cordless  
Telephone/Speakerphone  
Answering System EP5995  
with Caller ID & Call Waiting  
FLASH  
CANCEL  
IMPORTANT  
Information about Caller ID with Call Waiting  
This product has a Caller ID with Call Waiting feature that  
works with services from your local telephone service pro-  
vider.  
Caller ID with Call Waiting lets you see the name of the  
caller before you answer the telephone, even when you’re  
on another call.  
You may need to change your phone service to use  
this feature. Contact your telephone service provider if:  
• you have both Caller ID and Call Waiting, but as separate  
services (you may need combined service).  
• you have only Caller ID service, or only Call Waiting ser-  
vice.  
• you don’t subscribe to any Caller ID or Call Waiting ser-  
vices.  
You can use this product with regular Caller ID service, or  
you can use this product’s other features without subscrib-  
ing to either Caller ID or combined Caller ID with Call  
Waiting service.  
There are fees for Caller ID services, but these may not be  
available in all areas.  
Depending on your service subscription, you may see the caller’s num-  
ber, or the caller’s name and number. This product can provide infor-  
mation only if both you and the caller are in areas offering Caller ID  
service, and if both telephone companies use compatible equipment.  
The time and date are sent by the service provider along with the call  
information.  
Copyright © 2006 Advanced American Telephones. All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced American Telephones.  
You must install and  
charge the battery before  
using the telephone.  
See page 8  
for easy instructions.  
STOP!  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111.  
In Canada, call 1 (866) 288-4268.  
Caution: To reduce the risk of fire or injury to persons or damage to the  
telephone, read and follow these instructions carefully:  
Use only the supplied rechargeable battery (Model 102) or AT&T replace-  
ment battery (Model 103).  
Do not dispose of the battery in a fire; it could explode. Check with local  
codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is corrosive and  
may cause damage to the eyes or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit  
with conductive materials such as rings, bracelets, and keys.The battery or  
conductor may overheat and cause harm.  
Charge the battery provided with or identified for use with this product  
only in accordance with the instructions and limitations specified in this  
manual.  
Observe proper polarity orientation between the battery and battery char-  
ger.  
Do not disassemble your telephone.There are no user-serviceable parts inside.  
Refer to qualified service personnel for servicing.  
Add new handsets to make your telephone more versatile  
(see page 65)  
Your telephone can accommodate up to eight cordless handsets. You  
can add new handsets (AT&T EP590-3, purchased separately) anytime,  
but each must be registered with the telephone base before use.  
The handset provided with your telephone is automatically registered  
as Handset 1. Additional handsets will be assigned numbers in the  
order they are registered (2, 3, 4, 5, 6, 7, and 8). You can register a  
maximum of eight handsets.  
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CANCEL  
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CANCEL  
FLASH  
CANCEL  
Handset 1  
Telephone base  
Handset 2 Handset 3 Handset 4 Handset 5 Handset 6 Handset 7 Handset 8  
NOTE: A maximum of three handsets and the telephone base can be on a call at the same  
time.  
NOTE: The EP5995 has one pre-registered handset. You can purchase and register seven  
additional handsets (EP590-3) to the telephone base of EP5995.  
User’s manual  
5.8 GHz Cordless  
Telephone/Speakerphone  
Answering System EP5995  
FLASH  
CANCEL  
with Caller ID & Call Waiting  
Table of Contents  
Dialing a call log entry......................44  
Reviewing your redial log.................45  
Reviewing voice messages ...............47  
Getting Started  
Quick reference guide........................2  
Parts checklist ......................................5  
Before you begin..................................6  
Telephone base installation................7  
Battery installation & charging..........8  
Wall mounting......................................9  
Belt clip & optional headset ............10  
Base Call Log & Redial  
Reviewing your call log.....................49  
Dialing a call log entry......................51  
Reviewing your redial log.................52  
Answering System Operation  
Setting answering system.................55  
Outgoing announcements................58  
Message playback...............................59  
Recording and playing memos........60  
Message window displays.................61  
Remote access ...................................62  
Telephone Setup  
Handset screen images.....................11  
Handset sounds..................................12  
Handset messages .............................14  
Handset settings.................................15  
Base settings .......................................19  
Telephone Operation  
Appendix  
Basic handset operation...................23  
Basic base operation.........................25  
Options while on calls......................27  
Intercom calls.....................................28  
Display screen status icons..............63  
Alert tones and indicator lights......64  
Adding new handsets........................65  
Replacing a handset...........................66  
Charging spare battery pack...........68  
Troubleshooting.................................69  
Important safety information..........75  
FCC Part 68 and ACTA....................78  
FCC Part 15........................................80  
Limited warranty ...............................81  
Index.....................................................84  
7HFKQLFDOꢀVSHFLÀFDWLRQV.....................86  
Remote access wallet card..............87  
Handset Directory  
New directory entries......................30  
Directory search................................32  
Editing or deleting an entry.............33  
Base Directory  
New directory entries......................36  
Directory search................................38  
Editing or deleting an entry.............39  
Handset Call Log and Redial  
Reviewing your call log.....................42  
1
Getting started  
Quick reference guide  
Handset  
STATUS LIGHT  
/VOLUME  
Blinks when there is a new voice-  
mail, a new message in the answer-  
ing system, or a call is on hold.  
Press to increase or decrease  
handset listening volume.  
SOFTKEYS  
/OFF/CANCEL  
Press a softkey to select a menu item  
displayed just above the key.  
During a call, press to hang up.  
While using menus, press to  
cancel an operation, back up to  
the previous menu, or exit the  
menu display.  
/PHONE/FLASH  
Press to make and answer a call.  
During a call, press to receive an  
incoming call if Call Waiting is activated  
(page 27).  
NavKey  
FLASH  
CANCEL  
Press the CENTER NavKey  
play menus.  
to dis-  
Press the UP or DOWN NavKey  
or  
/SPEAKER  
to navigate through menus (see  
page 3).  
Press to activate the handset speak-  
erphone. Press again to resume nor-  
mal handset use (page 23).  
Press the CENTER NavKey  
select a highlighted menu item.  
to  
/ANSWERING SYSTEM  
CENTER  
RIGHT  
UP  
Press to show the number of old  
and new messages recorded on the  
answering system.  
LEFT  
DOWN  
2
Getting started  
Quick reference guide  
Main menu  
Directory  
Settings  
Set Time  
Settings  
Directory  
Alice  
Amy  
Chris  
Edit Handset Name  
Show Handset Name  
Language  
Deborah  
Jenny  
Kristen  
Contrast  
FIND  
NEW  
page 15  
page 29  
Sounds  
Ringer Volume  
Call Log  
Alice  
Sounds  
Call Log  
0-888-883-2445  
Jan 9 10:39AM  
Ringer Melody  
Record Ringer  
Keypad Tone  
SAVE  
DELETE  
page 41  
pages 12  
Pictures  
Pictures  
Messages  
Messages  
0 New Messages  
10 Old Messages  
SET  
page 11  
PLAY  
DELETE  
page 14  
Animations  
Messages  
7
Animations  
Jan 16 10:51AM  
Duration 0:11  
REPEAT  
SKIP  
SET  
page 11  
STOP  
DELETE  
Intercom  
Global Page  
BASE  
Intercom  
page 28  
3
Getting started  
Quick reference guide  
Telephone base  
Answering system  
function keys  
Telephone  
function keys  
Telephone function keys (see pages 25-28)  
INTERCOM.......... Press to locate handset(s) or to initiate an intercom  
conversation.  
VCID................. Press to scroll down while in menus. Press to display  
Caller ID information. While entering names or numbers,  
press to move the cursor to the left. (See page 49.)  
SELECT/MENU.... Press to enter the base menu and select menu item  
displayed on line 2 of the screen.  
^DIR................. Press to scroll up while in menus. Press to display  
directory entries. While entering names, press to advance  
cursor. (See pages 36-38.)  
REDIAL ........ Press to access  
the redial log.  
CANCEL ............. Press to cancel an operation, back up to the previous menu,  
or exit the menu display.  
VOLUME ...... Press to adjust  
listening volume on speaker-  
phone.  
Press to make corrections when entering digits in the dialing  
screen.  
HOLD/PAUSE...... While on a call, press to place a call on hold. To resume the  
telephone conversation, press SPEAKER.  
MUTE ........... Press to silence  
microphone; press again to  
resume.  
Press to insert a dialing pause when entering digits in the  
dialing screen.  
SPEAKER ..... Press to turn  
speakerphone on or off (begin  
or end a call).  
FLASH ................ During a call, press to receive an incoming call if Call  
Waiting is activated.  
Answering system controls (see pages 54-62)  
Press to play or stop playing messages.  
Press to repeat message.  
Press to skip to next  
message.  
ANNOUNCE ..........Press to listen to current outgoing announcement on the  
answering system. Press to access the ANNOUNCEMENT  
menu which can also record new outgoing message or delete  
the user-recorded outgoing message, and restore the fac-  
tory-preset outgoing announcement.  
DELETE ....... Press to delete  
current message playing. When  
idle, press to bring up menu to  
delete all messages.  
MEMO ...................Press to record a memo on the answering system.  
ANSWER ON/OFF .Press to turn the call answering feature on or off.  
4
Getting Started  
Parts checklist  
Remember to save your sales receipt and original packaging in case it is nec-  
essary to ship your telephone for warranty service. Check to make sure the  
telephone package includes the following:  
a. Telephone base  
e. Telephone line cord  
f. Battery pack  
g. Belt clip  
b. Cordless telephone handset  
c. Base adapter  
d. Wall mount bracket  
h. Battery compartment cover  
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c. Base adapter  
a. Telephone base  
b. Cordless telephone handset  
f. Battery pack  
d. Wall mount bracket  
e. Telephone line cord  
g. Belt clip  
h. Battery compartment cover  
5
Getting Started  
Before you begin  
About caller identification  
(CID)  
Telephone operating range  
This cordless telephone operates  
with the maximum power allowed  
by the Federal Communications  
Commission (FCC). Even so, this  
handset and telephone base can  
communicate over only a certain  
distance — which can vary with  
the locations of the telephone  
base and handset, the weather, and  
the layout of your home or office.  
The Caller ID with Call Waiting  
features in this telephone let  
you see who’s calling before you  
answer the phone, even when  
you’re on another call. These fea-  
tures require services provided by  
your local telephone company.  
Contact your telephone service  
provider if:  
If there is a call while the  
handset is out of range, it might  
not ring — or if it does ring, the  
call might not connect well when  
you press /PHONE/FLASH. Move  
closer to the telephone base, then  
press /PHONE/FLASH to answer  
the call.  
• you have both Caller ID and  
Call Waiting, but as separate  
services (you may need com-  
bined service),  
• you have only Caller ID service,  
or only Call Waiting service, or  
• you do not subscribe to any  
Caller ID or Call Waiting ser-  
vices but wish to try them now.  
If the handset moves out of  
range during a telephone con-  
versation, there might be interfer-  
ence. To improve reception, move  
closer to the base.  
You can use this telephone with  
regular Caller ID service, and you  
can use its other features without  
subscribing to either Caller ID  
or combined Caller ID with Call  
Waiting service. There may be fees  
for these services, and these ser-  
vices may not be available in all  
areas.  
If you move out of range with-  
out pressing  
/OFF/CANCEL, the  
telephone will be disconnected  
after five seconds.  
The Caller ID features will work  
only if both you and the caller are  
in areas offering Caller ID service,  
and if both telephone companies  
use compatible equipment.  
6
Getting Started  
Telephone base installation  
Install the telephone base as shown below. Choose a central location within  
the home, away from any electronic equipment and appliances such as person-  
al computers, computer routers, television sets, microwave ovens, and refrig-  
erators. Avoid excessive heat, cold, dust or moisture.  
Plug power adapter into an  
electrical outlet not con-  
trolled by a wall switch.  
Plug the telephone  
line cord into a  
telephone jack.  
NOTE: Use only the power adapter supplied with this product. If you need a replacement,  
call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not  
controlled by a wall switch.  
7
Getting Started  
Battery installation & charging  
After installation, place the handset in the telephone base and allow the bat-  
tery to charge for sixteen hours before use. You can keep battery charged by  
returning the handset to the telephone base after each use. When the battery  
power is fully depleted, a full recharge takes about sixteen hours.  
Low battery indicator  
Return handset to telephone base to  
recharge when this symbol flashes.  
(Handset will beep when battery is low.)  
12:00AM  
HANDSET 2  
Low Battery  
REDIAL  
CALLER ID  
Insert supplied battery as indi-  
cated. Insert the top edge (con-  
tacts and tab) first, then push  
down on the lower portion.  
1.  
2.  
Press tab and slide  
cover away from the  
battery compartment.  
Replace battery compartment  
cover.  
Caution: Use only supplied  
rechargeable battery or AT&T  
replacement battery Model 103  
(SKU 00249).  
Place handset in telephone base  
to charge for at least sixteen hours  
before first use.  
NOTE: When fully charged, the  
battery in the handset can pro-  
vide 5 hours of talk time or 3 days of  
standby time (when idle and away from  
the telephone base).  
FLASH  
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NOTE: For installation of the  
spare battery into the spare bat-  
tery compartment on the telephone  
base, please see page 68.  
8
Getting Started  
Wall mounting  
The telephone base can be installed on any standard telephone outlet as  
shown below. Choose a central location within the home, away from any elec-  
tronic equipment such as personal computers, computer routers, television  
sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.  
1) Connect telephone line cord and AC  
power cord to telephone jacks and wall  
jacks, as shown on page 7.  
2) Install wall mount bracket onto set.  
(a) First put the two front wall-mount  
bracket tabs into the front notches  
on the bottom of the telephone base.  
(b) Squeeze the rear tabs of the wall  
mount bracket when inserting them into  
the rear notches on the bottom of the  
telephone base.  
Plug the power adapter  
into an electrical outlet not  
controlled by a switch.  
3) Position the wall-  
mount bracket over the  
wall outlet mounting  
pegs, then press and  
slide the wall-mount  
bracket down firmly so it  
is held securely on the  
outlet mounting pegs.  
Plug telephone line  
cord into telephone  
wall jack.  
9
Getting Started  
Belt clip & optional headset  
Install belt clip as shown below if desired.  
Snap the belt clip into the notches on  
the side of the handset. Rotate and pull  
to remove.  
For hands-free telephone  
conversations, use any  
industry standard 2.5 mm  
headset (purchased sepa-  
rately). For best result, use  
an AT&T 2.5 mm headset.  
Plug the 2.5 mm head-  
set into the jack on the  
side of the handset  
(beneath the small rub-  
ber cap).  
FLASH  
CANCEL  
10  
Telephone Setup  
Handset screen images  
12:00AM  
HANDSET 1  
The Pictures and Animations settings allow you  
to select an image or design as wallpaper for the  
background of the handset screen.  
REDIAL  
CALLER ID  
These images can also be programmed for indi-  
vidual callers in the directory so that different  
images will show when different callers phone  
(see page 31).  
x 1 or  
x 2  
Animations  
Pictures  
Press the CENTER NavKey  
menu. Use the UP or DOWN NavKey  
highlight Animations or Pictures, then press the  
CENTER NavKey again to select this option.  
to display the  
or  
to  
Browse through  
listings.  
Browse through the options using the UP or  
DOWN NavKey or , then press the softkey  
SET or CENTER NavKey to select an image.  
Animations  
Pictures  
To change the wallpaper display, repeat the above  
steps.  
SET  
SET  
Press the softkey SET to  
select the desired image.  
11  
Telephone Setup  
Handset sounds  
Press the CENTER NavKey  
to enter the main  
three times  
to reach the Sounds menu item, then press the  
to start the menu.  
12:00AM  
menu, and press the UP NavKey  
HANDSET 1  
CENTER NavKey  
After selecting any option, press the CENTER  
REDIAL  
CALLER ID  
NavKey  
choice.  
or the softkey SET to confirm your  
x 3  
Sounds  
Ringer volume  
At this menu, the default ringer volume can be set  
between levels 1 and 5, or set the ringer off so  
the phone does not ring at all with incoming calls.  
When the ringer on the handset is turned off, the  
icon  
Press the LEFT or RIGHT NavKey  
adjust the ringer volume. Press the softkey SET  
to confirm your choice. Press  
is shown on the screen of the handset.  
Sounds  
Ringer Volume  
Ringer Melody  
Record Ringer  
Keypad Tone  
or to  
/OFF/CANCEL twice  
until the screen returns to the SOUNDS screen.  
Ringer melody  
This feature allows you to customize the ringers.  
The menu includes options for eight ringer styles  
and 13 musical passages. You will hear an example  
of each ringer melody when scrolling through the  
choices. Press the UP or DOWN NavKey  
to change the ringer melody. Press the softkey  
or  
SET to confirm your choice.  
Record Ringer  
Record ringer  
Press RECORD  
to start recording  
Remaining record  
time: 0:14  
You can also customize the ringer by recording  
tunes or messages up to 15 seconds in length.  
RECORD  
Press the softkey RECORD to start recording. The  
screen will show Record ringer after tone.  
12  
Telephone Setup  
Handset sounds  
Start recording the new ringer after the tone.  
When finished recording, press the softkey STOP.  
Press the softkey PLAY to listen to the recorded  
ringer. Then press the softkey SAVE to enter the  
name of this recording using the table on page 30.  
NOTE: The microphone  
used when recording a ringer  
is located at the bottom of the  
handset. If recording a tune,  
place the microphone about  
twelve inches from the music  
source. If recording a mes-  
sage, speak clearly from about  
twelve inches.  
Enter up to ten alphanumeric characters for the  
name of this recording (See table on page 30).  
Press the softkey SAVE to save this ringer. The  
recording with the programmed name will then be  
added to the list of ringer melodies.  
More than one record ringer can be recorded  
as long as there is recording time remaining. The  
total recording time can be extended if some of  
the preset musical ringers are deleted.  
Keypad Tone  
On  
Off  
Keypad tone  
SET  
The handset is preset to beep with the pressing  
of each key. The keypad tones can be turned on  
or off in this menu.  
Press the UP or DOWN NavKey  
whether you want the keypad tone to be on or  
or  
to select  
off. Then press the softkey SET or the CENTER  
NavKey  
to confirm.  
13  
Telephone Setup  
Handset messages  
This allows you to listen to messages on the  
answering system using the cordless handset.  
x 2  
When there are new messages on the answer-  
ing system, New Message will be displayed on the  
handset screen, and the status light at the top  
left corner of the handset will begin to flash. The  
number in the message window of the telephone  
base will also flash.  
Messages  
• Press the  
/ANSWERING SYSTEM on the  
Messages  
handset and the screen will show the number  
of old and new messages. Press the softkey  
PLAY to play all new messages.  
3 New Messages  
19 Old Messages  
OR  
• Press the CENTER NavKey  
main menu.  
• Press the DOWN NavKey  
the Messages menu.  
PLAY  
DELETE  
to enter the  
twice to bring out  
to confirm.  
NOTE: All incom-  
ing telephone messages  
are played in reverse  
chronological order so the  
newest message is played  
first.  
• Press the CENTER NavKey  
• The screen will show the number of new mes-  
sages and old messages.  
• Press the softkey PLAY to play the new mes-  
sages and memos.  
The day and time the message was recorded will  
be announced by the voice prompt. The screen  
on the handset will show the date and time the  
memo and incoming messages are recorded (but  
not for telephone messages), the length of the  
message, and a diagram of the NavKey illustrating  
how to repeat or skip a message. If it is a memo  
recorded at the answering machine, the word  
Memo will be shown on the screen.  
Message  
7
Jan 10 10:51AM  
Duration 0:11  
REPEAT  
SKIP  
STOP  
DELETE  
Delete All Messages  
Pressing the softkey STOP will exit to the  
Messages screen. Pressing the softkey DELETE  
when a message is playing will delete that particu-  
lar message and advance to the next one.  
Delete all  
Messages  
Are you sure?  
YES  
NO  
When no message is being played, pressing the  
softkey DELETE will bring out the question  
whether you wish to delete all messages. Press  
the softkey NO if you prefer to keep all messages.  
Press the softkey YES if you wish to delete all  
messages, including those which have not been  
reviewed.  
14  
Telephone Setup  
Handset settings  
Press the CENTER NavKey  
to enter the main  
four times to  
reach the Settings menu item. Press the CENTER  
NavKey to start the menu.  
12:00AM  
menu, then press the UP NavKey  
HANDSET 1  
REDIAL  
CALLER ID  
After selecting any option below, press the  
CENTER NavKey  
to confirm your choice.  
x 4  
Set time  
Settings  
Select this menu to set the time displayed on  
screen. You must enter four digits to input the  
time (e.g. 09:23). Using the dial pad, set the cur-  
rent time using the 12-hour clock format, or use  
the UP and DOWN NavKey  
time, then use the LEFT or RIGHT NavKey  
to advance to the next digit. Use the UP or  
DOWN NavKey or or the 2 or 7 on the  
dial pad to change the AM/PM entry. Press the  
to confirm the setting and the  
or  
to enter the  
Settings  
Set Time  
or  
Edit Handset Name  
Show Handset Name  
Language  
Contrast  
CENTER NavKey  
correct time will be displayed on the screen.  
Set Time  
AM  
12:00  
NOTE: The time is automatically set and updated with incoming  
Caller ID information if you have this service (see page 6).  
SET  
NOTE: The date information is not available on the handsets.  
Edit Handset Name  
HANDSET 2  
Edit handset name  
ERASE  
SAVE  
In the Settings menu, press the DOWN NavKey  
once to select this menu to set the handset  
name displayed on screen. Enter up to fifteen  
alphanumeric characters including spaces for the  
name of this handset. Use the RIGHT NavKey  
to insert a space (see page 30). After entering the  
name of the handset, press the softkey SAVE or  
the CENTER NavKey  
sound.  
. A confirmation tone will  
15  
Telephone Setup  
Handset settings  
Show handset name  
Settings  
Set Time  
This menu allows you to decide whether the  
handset name should be shown on the screen of  
the handset.  
Edit Handset Name  
Show Handset Name  
Language  
Contrast  
From the idle mode, press the CENTER NavKey  
to enter the main menu.  
Press the DOWN NavKey four times to reach  
the SETTINGS menu. Press the CENTER NavKey  
to confirm selection.  
When the Settings menu is displayed, press the  
DOWN NavKey twice to reach Show Handset  
Name. Press the CENTER NavKey to confirm.  
Use the UP or DOWN NavKey  
or to toggle  
between On and Off. Press the softkey SET or  
the CENTER NavKey confirm selection. The  
screen will show Choice saved and return to the  
to  
SETTINGS menu.  
Language  
Language  
English  
At this menu, you can select the language used in  
all menus and screen displays. Choices are English,  
Español and Français.  
Español  
Français  
SET  
From the idle mode, press the CENTER NavKey  
to enter the main menu. Press the DOWN NavKey  
four times to reach the SETTINGS menu and  
press the CENTER NavKey  
the DOWN NavKey three times to highlight  
Language. Press the CENTER NavKey to con-  
to confirm. Press  
firm and the three languages (English, Español and  
Français) are displayed. Use the UP and DOWN  
NavKey  
guages. When the desired language is highlighted,  
or  
to scroll through all the lan-  
press the softkey SET or the CENTER NavKey  
confirm and the screen will show Choice saved.  
to  
16  
Telephone Setup  
Handset settings  
Contrast  
Contrast  
At this menu, you can adjust screen contrast to  
one of eight levels to suit different lighting condi-  
tions. Press the CENTER NavKey  
the menu from the idle screen.  
to activate  
SET  
Press the UP NavKey  
the Settings screen menu and press the CENTER  
NavKey to activate it.  
four times to reach  
Clear Voice Mail  
Clear Voice Mail  
Indication  
Press the DOWN NavKey  
Contrast and press the CENTER NavKey  
activate the Contrast setting. Press the LEFT or  
RIGHT NavKey or to adjust the level of  
screen contrast from level 1 to level 8. Press the  
four times to reach  
Are you sure?  
to  
YES  
NO  
softkey SET or CENTER NavKey  
to confirm.  
NOTE: This procedure  
only turns off the displayed  
message, and it does  
Clear voicemail  
not delete your voicemail  
message(s). This feature  
allows you to correct a voice-  
mail indication that is out of  
sync with the local telephone  
company. If there actually is  
a new voice message, the  
local telephone company will  
continue to send the message  
which will then turn the dis-  
play message back on.  
If you subscribe to voicemail services provided by  
the local telephone company, you will receive a  
text message on the handset when there is a new  
voicemail. After you have listened to these mes-  
sages, the text message on the display should dis-  
appear automatically. In the event that the indica-  
tion remains after you have listened to your local  
telephone company’s voicemail messages, you can  
remove the indication according to the following  
steps.  
NOTE: Clearing the  
voicemail indication on the  
handset also turns off the  
voicemail indicator light on the  
telephone base.  
• Press the CENTER NavKey  
main menu.  
to enter the  
• Press the DOWN NavKey four times to enter  
the Settings menu. Press the CENTER NavKey  
to confirm.  
• Press the UP NavKey  
three times to select  
Clear Voice Mail. Press the CENTER NavKey  
to confirm.  
• Press the softkey YES to delete voicemail indi-  
cation.  
17  
Telephone Setup  
Handset settings  
Default settings  
Default Settings  
Restore  
This menu allows you to restore the factory-set  
default Settings for all menu settings on the cord-  
less handset. It will NOT clear the directory, call  
log, handset name, or messages.  
Default Settings  
Are you sure?  
YES  
NO  
• Enter the main menu by pressing the CENTER  
NavKey  
.
• Reach the Settings menu by pressing the DOWN  
NavKey  
NavKey  
• Press the UP NavKey  
four times. Press the CENTER  
to confirm.  
twice to go to Default  
to con-  
Settings. Press the CENTER NavKey  
firm.  
You will be prompted to Restore Default Set-  
tings. Select by pressing the softkeys YES or  
NO.  
• If you select YES, Default Settings loaded will ap-  
pear on the screen.  
18  
Telephone Setup  
Base settings  
Setting date and time  
• Press SELECT/MENU.  
• Press VCID twice to scroll to Base Settings.  
• Press SELECT/MENU.  
BASE SETTINGS  
Set Date  
• When Set Date is displayed, press SELECT/MENU.  
• Use the keypad to enter the appropriate digits  
for the current year, and the cursor will auto-  
matically advance to the next digit to the right  
for entering the month and date. The system  
uses the YYYY/MM/DD format to enter the  
date.  
CID MENU DIR  
BASE SETTINGS  
Set Time  
• Press SELECT/MENU to save the settings and a  
confirmation tone will sound. The correct date  
will be displayed briefly on the screen.  
• Press VCID to set the time. Press SELECT/MENU  
to confirm. The system uses the 12-hour clock  
format.  
CID MENU DIR  
• Use the keypad to enter the appropriate digits  
for the current hour, and the cursor will auto-  
matically advance to the next digit to the right  
for entering the minutes. Use ^DIR to toggle  
between AM and PM, or press 2 for AM and  
press 7 for PM.  
NOTE: This procedure  
also sets the time and date  
on the answering system.  
The incoming Caller ID also  
updates the day and time on  
the telephone base.  
• Press VCID to bring the cursor one space to  
the left to correct any mistakes.  
• Press SELECT/MENU to save the setting. A con-  
firmation tone will sound and the correct time  
will be displayed briefly on the screen.  
Ringer volume  
BASE SETTINGS  
Ringer Volume  
At this menu, you can set a default ringer volume  
level (1 - 4), or turn off the ringer.  
CID MENU DIR  
• In the Base Settings menu, press VCID twice to  
reach Ringer Volume.  
19  
Telephone Setup  
Base settings  
• Press SELECT/MENU and a volume indication  
with four levels appears. Adjust the volume by  
pressing VCID to decrease or ^DIR to increase  
the volume or /VOLUME to increase or de-  
crease the volume.  
• Press SELECT/MENU to confirm your selection  
and the screen will show Choice saved. The icon  
will be displayed on the screen of the tele-  
phone base if its ringer is turned off.  
BASE SETTINGS  
Ringer Melody  
Ringer melody  
CID MENU DIR  
This feature allows you to customize the ringer  
on the base. The menu includes options for eight  
ringer melodies. You will hear a sample of each  
ringer melody as you scroll through the choices.  
• Press SELECT/MENU to enter the main menu.  
Press VCID twice to reach the Base Settings  
menu and press SELECT/MENU to confirm.  
• From the Base Settings menu, Press VCID three  
times to enter the Ringer Melody menu. Press  
SELECT/MENU to confirm.  
• The system will start by showing the name and  
a sample tune of the current ringer melody.  
• Use VCID or ^DIR keys to scroll through the  
eight ringer melodies.  
• Press SELECT/MENU to confirm your selection. A  
confirmation tone will sound and Choice saved  
will be displayed briefly.  
BASE SETTINGS  
Keypad Tone  
Keypad tone  
The base is preset to beep with the pressing of  
each key. The keypad tones can be turned on or  
off in this menu.  
CID MENU DIR  
• Press SELECT/MENU to enter the main menu.  
Press VCID twice to reach the Base Settings  
menu and press SELECT/MENU to confirm.  
20  
Telephone Setup  
Base settings  
• From the base settings menu, press VCID four  
times to enter the Keypad Tone menu and  
press SELECT/MENU to confirm.  
• Use the VCID or ^DIR keys to select whether  
you prefer the keypad tone to be On or Off.  
• Press SELECT/MENU to confirm your selection.  
• The screen will show Choice saved to confirm  
the new setting.  
BASE SETTINGS  
Language  
Language  
At this menu, you can select the language used in  
all menus and screen displays. Choices are English,  
Español or Français.  
CID MENU DIR  
• From the base settings menu, press ^DIR four  
times to enter the Language menu and press  
SELECT/MENU to confirm.  
LANGUAGE  
English  
• Use the VCID or ^DIR keys to scroll through  
the languages available: English, Español and  
Français.  
CID MENU DIR  
• Press SELECT/MENU to confirm your selection.  
• The screen will show Choice saved to confirm  
the new setting.  
BASE SETTINGS  
Clear voicemail  
Clear Voice Mail  
If you subscribe to voicemail services provided  
by your local telephone company, you will receive  
a text message on the handset and the New  
Voicemail Indicator light on the telephone base  
will light when there is new voicemail. To manually  
remove the new voicemail indication:  
CID MENU DIR  
Clear Voice Mail  
Indication?  
• Press SELECT/MENU to enter the main menu.  
Press VCID twice to reach the Base Settings  
menu and press SELECT/MENU to confirm.  
• From the Base Settings menu, press ^DIR three  
times to enter the Clear Voice Mail menu. Press  
SELECT/MENU to confirm.  
CID MENU DIR  
NOTE: This feature  
removes the indication from  
all handsets and the tele-  
phone base.  
21  
Telephone Setup  
Base settings  
• Press SELECT/MENU to confirm, or press CAN-  
CEL to abort.  
Default settings  
BASE SETTINGS  
Default Settings  
This menu allows you to restore the factory-set  
default settings for all menu and answering system  
settings. It will NOT clear the directory, call log,  
or messages menu.  
CID MENU DIR  
• Press SELECT/MENU to enter the main menu.  
Press VCID twice to reach the Base Settings and  
press SELECT/MENU to confirm.  
Restore Default  
Settings?  
• From the Base Settings menu, press ^DIR twice  
to enter the Default Settings menu and press  
SELECT/MENU to confirm.  
CID MENU DIR  
• Press SELECT/MENU to confirm, or press CAN-  
CEL to abort and keep all settings.  
22  
Telephone Operation  
FLASH  
CANCEL  
Basic handset operation  
Making, answering and ending calls  
To make a call, press /PHONE/FLASH or  
SPEAKER, then dial the number. Press  
CANCEL to hang up. To answer a call, press  
/
/OFF/  
/
PHONE/FLASH or  
/SPEAKER or any dial pad key.  
To preview numbers before dialing, enter numbers  
first, then press /PHONE/FLASH or /SPEAKER  
FLASH  
CANCEL  
to dial. Press the LEFT NavKey  
or  
/OFF/  
CANCEL to delete the last digit when entering  
numbers. Press the softkey PAUSE to generate a  
two-second delay.  
Hands-free speakerphone calls  
To make a call using the handsfree speakerphone,  
press /SPEAKER, then dial a number.  
To answer an incoming call, press /SPEAKER.  
During a call, press /SPEAKER to toggle  
between hands-free speakerphone and the normal  
handset use. Press  
/OFF/CANCEL to hang up.  
Mute  
12:00AM  
Press the softkey MUTE to silence the micro-  
phone. Microphone Muted is displayed on the hand-  
set. You will be able to hear, but your caller will  
not be able to hear you until you press the soft-  
key UNMUTE to resume the conversation.  
Phone  
0:41  
HOLD  
MUTE  
23  
Telephone Operation  
FLASH  
CANCEL  
Basic handset operation  
12:00AM  
Hold  
Phone  
0:41  
Press the softkey HOLD to place a call on hold.  
Press /PHONE/FLASH or /SPEAKER to resume  
the call. Placing a call on hold cancels the MUTE  
HOLD  
MUTE  
feature.  
When a call is put on hold, the status light on the  
top left corner of the cordless handsets will flash  
and the IN USE light on the telephone base will  
also flash.  
x 3  
NOTE: Any digits currently in the display will be dialed out when  
Intercom  
HOLD is released.  
Caution: If the call is not resumed in 15 minutes, the originating  
handset will ring and the the display will show CALL ON HOLD RING  
BACK. If the RING BACK is not answered in 30 seconds, the call will be  
disconnected.  
You can send an external call to the telephone  
base or to another handset if additional handsets  
are registered for use with the system.  
Intercom  
Global page  
BASE  
HANDSET 1  
• Press the softkey HOLD to put the call on hold.  
• Press the CENTER NavKey  
Main Menu.  
to enter the  
three times to  
to enter the  
• Press the DOWN NavKey  
reach the Intercom listing.  
• Press the CENTER NavKey  
Intercom menu.  
• Select from the list of destinations: Global page,  
BASE, or one of the registered handsets. Press  
the CENTER NavKey  
to confirm selection.  
Caution: If the base or handset does not answer the intercom  
call in one minute, the intercom ring stops and the call remains on hold  
until it times out in fifteen minutes.  
24  
Telephone Operation  
Basic base operation  
Making, answering and ending calls  
To make a call, press /SPEAKER, then dial a  
number. Press /SPEAKER again to hang up.  
CANCEL  
To answer an incoming call, press /SPEAKER.  
To preview numbers before dialing, enter num-  
bers first, then press /SPEAKER to dial. Press  
CANCEL anytime to correct any wrong numbers.  
Pressing HOLD/PAUSE generates a two-second delay.  
SPEAKER  
Last number redial  
Press REDIAL to display a list of ten numbers  
recently dialed. Use the ^DIR or VCID to select a  
number, then press /SPEAKER to dial (see pages  
52-53 to delete the entry, or save it to your direc-  
tory).  
REDIAL  
In use light  
When a cordless handset, the telephone base, or  
another telephone connected to the same tele-  
phone line is in use, the IN USE light will be on.  
NEW  
VOICE MAIL  
When the handset or the telephone base is on  
hold, the IN USE light will flash.  
New voicemail light  
IN USE  
When there is new voicemail at your local tele-  
phone company which have not been reviewed,  
the NEW VOICE MAIL light on the telephone  
base will flash and the status light on the top left  
corner of the handset will also flash.  
In the event the indication remains after you  
have listened to your local telephone company’s  
voicemail messages, you can remove the indication  
according to the instruction on pages 21-22.  
25  
Telephone Operation  
Basic base operation  
Mute  
INTERCOM  
Press MUTE to silence the microphone and the  
screen will show Microphone Muted. The icon  
MUTE will also be shown while the call is muted.  
You will be able to hear, but your caller will not  
be able to hear you until you press MUTE again to  
resume the conversation.  
HOLD/PAUSE  
MUTE  
Hold  
Press HOLD/PAUSE to place a call on hold. Press  
SPEAKER to resume the call. Placing a call on  
hold cancels the MUTE feature.  
Caution: If the call  
is not resumed in fifteen  
minutes the set will ring.  
The display will show CALL  
ON HOLD RING BACK!.  
If the RING BACK is not  
answered in 30 seconds,  
the call will end.  
When a call is put on hold, the IN USE light on the  
telephone base flashes slowly and the status light  
at the top left corner of the cordless handsets will  
also flash.  
You can send an external call to one of the cord-  
less handsets registered for use with the system.  
• Press HOLD/PAUSE to put the call on hold.  
• Press INTERCOM to enter the Intercom menu.  
• Select from the list of destinations: Global page,  
or one of the registered handsets. Press ^DIR  
or VCID to highlight the destination handset.  
Press SELECT/MENU to confirm.  
NOTE: Any digits  
currently in the display will  
be dialed when Hold is  
released.  
Caution: If a handset  
does not answer the inter-  
com call in one minute, the  
intercom ring stops and the  
call remains on hold until it  
times out in fifteen minutes.  
• When the destination handset starts to ring,  
press /PHONE/FLASH or  
/SPEAKER on the  
destination handset to pick up the intercom  
call.  
• Press /SPEAKER on the telephone base to  
terminate the intercom call, then the destina-  
tion handset can go off-hook to pick up the  
call on hold to start the conversation.  
26  
Telephone Operation  
Options while on calls  
Volume control  
Press /VOLUME on the handset or the telephone  
base to adjust the listening volume. Each time the  
button is pressed, the volume is raised or lowered  
by one level.  
VOLUME  
Call Waiting  
If you have Call Waiting service, you will hear a  
beep if there is an incoming call during a telephone  
conversation. Press /PHONE/FLASH on the handset  
or press FLASH on the telephone base to put the  
current call on hold and pick up the new call. Press  
/PHONE/FLASH anytime to switch back and forth  
between calls.  
VOLUME  
Ringer silencing  
Press /OFF/CANCEL or the softkey SILENCE while  
the handset is ringing (or CANCEL or MUTE on the  
base) to silence the ringer temporarily.You can  
choose to answer the call, or let the caller leave a  
message. The ringer silencing function automatically  
cancels when the current call terminates. The next  
incoming call will ring normally.  
FLASH  
OFF  
FLASH  
CANCEL  
3-way conference calls  
During an outside call, both the handset and the  
telephone base (or up to three handsets and the  
the telephone base) can be used to have a three-  
party conversation.  
Caution: The  
ringer silencing func-  
tion automatically  
cancels when this call  
terminates.  
While a call is in progress, others can press  
/SPEAKER on the handset (or  
SPEAKER at the telephone base) to join the con-  
ference call. Press  
/
PHONE/FLASH or  
/OFF/CANCEL on the handset  
(or /SPEAKER at the telephone base) to quit the  
conference call. The call will not end until all par-  
ties hang up.  
27  
Telephone Operation  
Intercom calls  
Intercom calls  
FLASH  
CANCEL  
The intercom feature allows conversation  
between the handset and the telephone base, or  
between handsets if additional handsets are regis-  
tered for use with the system.  
Press INTERCOM on the  
telephone base.  
From the idle mode, press INTERCOM on the tele-  
phone base to initiate an intercom call.  
From the idle mode, press the CENTER NavKey  
to enter the main menu. Press the DOWN NavKey  
three times to reach the Intercom menu. Press  
OR  
the CENTER NavKey  
to confirm selection.  
or to scroll  
down to select Global page to page all handsets,  
Press the UP or DOWN NavKey  
x 3  
or select BASE or one of the registered handsets.  
(or SELECT at the  
Press the CENTER NavKey  
Intercom  
telephone base) to page the selected handsets or  
the telephone base.  
On the selected handset or the telephone base,  
press /PHONE/FLASH, /SPEAKER or INTERCOM  
to answer an intercom page. The telephone base  
will ring until /SPEAKER is pressed or until the  
page is cancelled by pressing CANCEL.  
When your intercom call is finished, press  
/OFF/CANCEL on the handset (or /SPEAKER or  
INTERCOM at the telephone base) to end the call.  
Handling incoming calls  
During an intercom conversation, the telephone  
will beep if there is an incoming external call.  
• On the handset, press /OFF/CANCEL to termi-  
nate the intercom call. The handset will ring  
normally. Press /PHONE/FLASH, or  
to answer the incoming call.  
/SPEAKER  
• At the telephone base, press /SPEAKER or  
INTERCOM to terminate the intercom call. The  
telephone base will ring normally. Press  
SPEAKER again to answer the incoming call.  
/
28  
Handset  
directory  
Directory  
Memory capacity  
There are separate directories in the handset and  
the base. The directory in the handset can store  
up to one hundred entries. Each entry can store a  
number up to thirty-two digits, and a name up to  
sixteen alphanumeric characters (including spaces).  
FLASH  
CANCEL  
If you subscribe to Caller ID service from your  
local telephone company, you can select a pic-  
ture or an animation to be displayed with each  
directory entry. You can also select a distinctive  
ringer melody for each entry, the caller’s identity  
is known as soon as the telephone rings. A con-  
venient search feature can help you find and dial  
numbers quickly (see page 32).  
If additional handsets are registered, all handsets  
and the telephone base will have separate directo-  
ries and call logs.  
Timeouts and error tones  
If you pause over sixty seconds while inputting an  
entry, the procedure will time-out and you will  
have to begin again.  
Directory  
Changes  
discarded  
If all memory locations are in use, an error tone  
will sound when you attempt to enter a new  
number. This means the memory is full, and you  
will not be able to store a new number until an  
existing one is deleted.  
FIND  
NEW  
29  
Handset Directory  
New directory entries  
• Press the CENTER NavKey  
main menu.  
to enter the  
x 2  
• When the directory is shown on the screen,  
to enter the  
Directory  
press the CENTER NavKey  
directory menu.  
• Press the softkey NEW to insert a new entry.  
FIND  
NEW  
Entering a name  
Use the dial pad and the table below to enter a  
name (up to sixteen characters). Each press of  
a particular key will cause characters to be dis-  
played in the following order:  
Directory  
Enter Name  
ey  
l
DONE  
ERASE  
The cursor moves to the right automatically after  
two seconds or when you press another dial pad  
key or the RIGHT NavKey (press twice to enter  
a space). When the name is complete, press the  
softkey DONE.  
NOTE: Up to 16  
• Press the softkey ERASE or the LEFT NavKey  
alphanumeric characters  
(including spaces) can be  
used for each name.  
if you make a mistake.  
30  
Handset Directory  
New directory entries  
Entering a number  
Directory  
JOHN SMITH  
908-555-0100  
Use the dial pad to enter up to thirty-two digits.  
When finished entering, press the softkey DONE.  
Ringer:  
Picture:  
<
Default  
(none)  
>
>
<
• Press the softkey ERASE if you make a mistake.  
To insert a two-second dialing pause, press and  
hold # until P appears to replace the # on  
the screen.  
SAVE  
ERASE  
Use the dial pad and the table on page 30 to  
enter a name (up to sixteen characters). Each  
press of a particular key will cause characters to  
be displayed in the order as shown in the table  
on page 30.  
Customizing entries  
NOTE: When custom-  
Press the DOWN NavKey  
Ringer selection, then the LEFT or RIGHT NavKey  
or to assign a distinctive RINGER (see page  
to scroll down to  
izing the ringer or picture,  
and the ringer or picture is  
highlighted, pressing the  
CENTER NavKey would  
move to the Ringer option  
or Picture option using the  
full screen. Once selected,  
it would go back to the cus-  
tomizing screen.  
12). If you have Caller ID service, the designated  
ringer will alert you when this person calls.  
Press the DOWN NavKey  
to scroll down to  
the LEFT or RIGHT NavKey  
Picture selection, then  
or to assign a Picture or an Animation into  
this entry (see page 11).  
Press the softkey SAVE to save your new entry  
(or press /OFF/CANCEL to discard changes and  
exit).  
31  
Handset Directory  
Directory search  
There are two ways to enter the directory:  
Directory  
• Using the UP and DOWN NavKey  
or  
from  
the idle mode can enter the directory search.  
OR  
• Press the CENTER NavKey  
main menu.  
to enter the  
• When the directory is shown on the screen,  
to enter the  
press the CENTER NavKey  
directory menu.  
Directory  
Alice  
Amy  
Chris  
Deborah  
Jenny  
Kristen  
Browsing through the directory  
FIND  
NEW  
To browse, press the UP or DOWN NavKey  
to scroll through all entries one by one.  
or  
Searching alphabetically  
Directory  
Search for  
To shorten your search, press the softkey FIND,  
then use the dial pad on the handset to enter the  
first letter of a name. When you press the softkey  
SET, the first name beginning with that letter will  
be displayed.  
I
SET  
ERASE  
Press the appropriate dial pad key once for the  
first letter, twice for the second, three times for  
the third, as shown on page 30.  
Directory  
Alice  
Amy  
Chris  
Deborah  
Jenny  
Kristen  
Alphabetical search can also be done directly from  
the directory listing by entering the first char-  
acter of the name. The first name beginning with  
that letter will immediately be shown.  
FIND  
NEW  
For example, press 5 (JKL) once to find Jenny,  
twice to find Kristen, or three times to find Linda.  
Directory  
Chris  
555-4325  
3
Ringer:  
Picture:  
Default  
(none)  
Calling a displayed number  
EDIT  
DELETE  
When you find the entry desired, press /PHONE/  
FLASH (or  
/SPEAKER) to dial.  
NOTE: If the entry does not exist, the closest alphabetic match  
preceding the entry will be selected.  
32  
Handset Directory  
Editing or deleting an entry  
Editing a listing  
When any directory entry is displayed, press the  
softkey EDIT to modify the entry. You can change  
the name, number, distinct ringer or picture set-  
ting by following the steps on pages 30-31.  
Directory  
Chris  
555-4325  
3
Ringer:  
Picture:  
Default  
(none)  
• Press the CENTER NavKey  
main menu.  
to enter the  
EDIT  
DELETE  
• When the directory screen is displayed, press  
the CENTER NavKey to confirm.  
• When the directory listing is displayed, use  
the UP and DOWN NavKey or to scroll  
through the list and highlight the desired entry.  
• Press the CENTER NavKey  
tion.  
to confirm selec-  
• When all the information for that entry is  
displayed on the screen, press the UP or DOWN  
NavKey  
be edited.  
or  
to highlight the category to  
• Press the LEFT or RIGHT NavKey  
or to  
move the cursor one space to the left or right.  
• Use the table on page 30 to enter the appro-  
priate letter or digit.  
• Use the softkey ERASE to delete any mistake.  
• When finished editing, press the softkey SAVE  
and the screen will show Entry saved to Direc-  
tory.  
• Press /OFF/CANCEL three times to return to  
the idle mode.  
33  
Handset Directory  
Editing or deleting an entry  
Deleting an entry  
Delete Options  
Delete Entry  
Delete All Entries  
When the directory name or an entire directory  
entry is displayed, use the UP or DOWN NavKey  
or to highlight that entry and press the  
CENTER NavKey to select the entry.  
• Press the softkey DELETE.  
• Press the CENTER NavKey  
.
A confirmation tone will sound and the next  
entry in the directory will be shown.  
Deleting all entries  
Delete Directory  
Delete entire  
To delete all entries in the directory, press the  
softkey DELETE to see all the delete options.  
Directory  
Are you sure?  
• Use the UP or DOWN NavKey  
lect Delete All Entries.  
• Press the CENTER NavKey  
tion.  
or  
to se-  
YES  
NO  
to confirm selec-  
You will then be prompted to delete the entire  
directory. Press the softkey YES or NO to con-  
firm your selection.  
NOTE: Once deleted,  
entries cannot be recov-  
ered.  
34  
Base directory  
AT&T  
1/1 12:00AM  
Memory capacity  
There are separate directories in the handset and  
the base. The directory in the base can store up  
to fifty entries. Each entry can contain a number  
up to thirty-two digits, and a name up to sixteen  
alphanumeric characters. A convenient search fea-  
ture can help you find and dial numbers quickly  
(see page 38).  
Timeouts and error tones  
If you pause for over sixty seconds while making  
an entry, the procedure will time out and you will  
have to begin again.  
If all memory locations are in use, an error tone  
will sound when you attempt to enter a new  
number. This means the memory is full, and you  
will not be able to store a new number until you  
delete an existing one.  
35  
Base Directory  
New directory entries  
• Press SELECT/MENU to bring up directory on the  
screen.  
Enter Name  
Alice  
• Press SELECT/MENU to enter the directory.  
• Press VCID and the screen shows Add New  
Entry.  
CID MENU DIR  
• Press SELECT/MENU to confirm selection.  
Enter name, then press MENU/  
SELECT to confirm.  
Entering a name  
Use the dial pad and the table below to enter a  
name (up to sixteen characters). Each press of  
a particular key will cause characters to be dis-  
played in the following order:  
ey  
The cursor moves to the right when you press  
another dial pad key or the ^DIR. Press 1 to  
insert a space between words.  
• Press VCID to move the cursor one space to  
the left, or ^DIR to move the cursor to the  
right until the character to be edited is blink-  
ing.  
• Press DELETE to erase letters.  
• Press SELECT/MENU to save your new directory  
entry. To change it later, see page 39.  
36  
Base Directory  
New directory entries  
Entering a number  
Use the dial pad to enter up to thirty-two digits.  
Enter Number  
555-1234  
• Press HOLD/PAUSE or press and hold # to  
insert a dialing pause. "P" will appear on the  
screen to indicate a dialing pause.  
CID MENU DIR  
• Move the cursor one space to the right by  
pressing ^DIR to insert an extra number.  
• Move the cursor one space to the left by press-  
ing VCID to insert an extra number.  
Enter number, then press  
MENU/SELECT to confirm.  
• Press DELETE on the telephone base to delete  
any wrong input.  
Entry saved to  
Directory  
• Press SELECT/MENU to save when finished.  
CID MENU DIR  
37  
Base Directory  
Directory search  
MAIN MENU  
Directory  
• Press SELECT/MENU to bring up the directory on  
the screen.  
• Press SELECT/MENU to enter the directory.  
• When Review Entries is shown on the screen,  
press SELECT/MENU.  
CID MENU DIR  
DIRECTORY  
Review Entries  
Browsing through the directory  
CID MENU DIR  
Use the ^DIR or VCID buttons to browse  
through the directory, or search to find a specific  
entry. Press CANCEL anytime to exit the directory.  
Searching alphabetically  
• From idle, press the ^DIR key.  
• Enter the first letter of the desired name. The  
first name beginning with that letter will be  
displayed.  
Search for  
J
CID MENU DIR  
OR  
• When the screen shows Review Entries, press  
^DIR to bring up Find Entry. Press SELECT/MENU  
to confirm.  
Jack  
908-555-0100  
• When the screen shows Search for, use the  
telephone base dial pad to enter the first let-  
ter of a name. Press SELECT/MENU to start the  
search.  
CID MENU DIR  
Use ^DIR or VCID to  
search for the desired entry.  
• Press the dial pad keys once for the first letter,  
twice for the second, three times for the third,  
as shown on page 36.  
For example, press 5 (JKL) once to find Jenny,  
twice to find Kristen, or three times to find Linda.  
NOTE: Alphabetical  
search and browsing can be  
combined.  
If an entry does not exist, the closest alphabetical  
match preceding that entry will be selected.  
Calling a displayed number  
When you find the desired entry, press  
/
SPEAKER to dial. Or press SELECT/MENU to modify  
the entry (see next page).  
38  
Base Directory  
Editing or deleting an entry  
Editing a listing  
• Press SELECT/MENU to bring up the directory on  
the screen.  
• Press SELECT/MENU to enter the directory.  
• When Review Entries is shown on the screen,  
press SELECT/MENU.  
• Use ^DIR or VCID to scroll through the listing  
to find the desired entry.  
Editing a name  
• Press SELECT/MENU to enter the directory op-  
tions. When Edit Name is shown, press SELECT/  
MENU.  
DIR OPTIONS  
Edit Name  
• When the name is displayed, press VCID to  
move the cursor one space to the left, or press  
^DIR to move the cursor one space to the  
right.  
CID MENU DIR  
• Use the table on page 36 to enter the appro-  
priate letter.  
NOTE: When in the editing  
mode, the cursor is on the first  
letter of the name. A new letter  
is placed before the cursor and  
does not replace the letter under  
the cursor.  
• When finished editing the name, press SELECT/  
MENU and the screen will show Entry saved to  
Directory and a confirmation tone will sound.  
Editing a number  
DIR OPTIONS  
Edit Number  
To edit the telephone number, when the screen  
shows Edit Name, press VCID to reach the Edit  
Number screen.  
CID MENU DIR  
• Press SELECT/MENU to confirm selection.  
• When the number is displayed, press VCID to  
move the cursor one space to the left, or press  
^DIR to move the cursor one space to the  
right.  
39  
Base Directory  
Editing or deleting an entry  
• Use the dial pad keys to enter the correct  
number.  
Entry saved to  
Directory  
• Press SELECT/MENU to confirm and save the  
edited entry.  
CID MENU DIR  
Deleting an entry  
• Press SELECT/MENU to bring up directory on the  
screen.  
• Press SELECT/MENU to enter the directory.  
• When Review Entries is shown on the screen,  
press SELECT/MENU.  
DIR OPTIONS  
Delete Entry  
• Use ^DIR or VCID to scroll through the listing  
to find the desired entry.  
CID MENU DIR  
• Press SELECT/MENU to bring up the DIR OP-  
TIONS menu.  
• Press ^DIR twice and the screen will show  
Delete Entry.  
• Press SELECT/MENU to delete that entry, and a  
confirmation tone will sound.  
NOTE: The DELETE keys  
and its subsequent menu can  
also be used to delete an entry  
or all entries.  
Deleting all entries  
• Press SELECT/MENU to bring up directory menu  
on the screen.  
• Press SELECT/MENU to enter the directory.  
• When Review Entries is shown on the screen,  
press SELECT/MENU.  
DIR OPTIONS  
Del All Entries  
• When any entry is displayed, press SELECT/  
MENU to bring up the DIR OPTIONS menu.  
• Press ^DIR to reach the Delete All Entries  
screen.  
CID MENU DIR  
• Press SELECT/MENU and you will be prompted to  
delete the entire directory.  
Delete entire  
Directory?  
• Press SELECT/MENU to confirm, or press CAN-  
CEL to keep the entire directory.  
CID MENU DIR  
NOTE: Once deleted,  
entries cannot be recovered.  
40  
Handset call log  
& redial  
Call Log  
How Caller ID works  
If you subscribe to the Caller ID service, informa-  
tion about each caller will be displayed after the  
first or second ring.  
Call Log  
Jack  
You can review the call log to find out who has  
called, return the call by pressing /PHONE/FLASH,  
or copy the caller’s name and number into your  
directory.  
908-555-0100  
Dec  
7
9:27AM  
SAVE  
DELETE  
The call log can store up to 100 entries. Calls are  
displayed in reverse chronological order (the lat-  
est first). When the log is full, the earliest entry  
is deleted to make room for new incoming call  
information.  
Redial  
908-555-0100  
908-555-1234  
908-555-1523  
If you answer a call before the information  
appears on the screen, the Caller ID information  
will not be saved in the call log.  
908-555-1455  
SAVE  
DELETE  
Clear call log  
Use the softkey DELETE to clear a single entry or  
all entries in the call log.  
Review redial  
This screen shows a list of the last twenty num-  
bers dialed from this handset. You can redial any  
number, delete it from the redial log, or copy it to  
your directory.  
Clear redial  
Use the softkey DELETE to delete a single entry  
or all twenty recently called numbers from your  
redial list.  
41  
Handset Call Log & Redial  
Reviewing your call log  
12:00AM  
Reviewing your call log  
HANDSET 1  
The call log keeps track of the last 100 calls  
received, and lets you check voice messages from  
your handset.  
REDIAL  
CALLER ID  
• Press the CENTER NavKey  
main menu.  
to enter the  
• Press the DOWN NavKey once to reach call  
log, then press the CENTER NavKey to con-  
firm.  
• Use the UP or DOWN NavKey  
NOTE: Names of callers  
or  
to scroll  
are displayed only if the informa-  
tion is provided by your local tele-  
phone company. If the telephone  
number of the caller matches an  
entry in the directory, the name  
shown on screen will match the  
name entered into the directory.  
(Example: If "Christine Smith"  
calls, her name will appear as  
"Chris" if this is how you entered  
it.)  
through and review in the call log entries.  
The call log can also be entered directly by press-  
ing the softkey Caller ID in the idle mode.  
Missed Calls  
For calls with Caller ID information, each cordless  
handset will log the Caller ID information and  
keep a running counter of the number of unan-  
swered calls. The number of unanswered calls is  
shown on the handset idle screen as Missed Calls  
along with the current time.  
XX MISSED CALLS are calls that have not been  
reviewed at that handset. When a NEW call log  
entry is reviewed, the number of missed calls  
at that handset decrease by one. The number of  
MISSED CALLS on the other cordless handset(s)  
remain unchanged until they are reviewed on  
those cordless handsets.  
If there are no NEW call log entries, the Missed  
Calls indication will not be shown.  
To quickly clear the Missed Calls indication on  
the screen, press and hold /OFF/CANCEL when  
in the idle and the handset will display MISSED  
CALLS cleared. After the Missed Calls indication  
is cleared, the NEW indication on the Call Log  
entries will also be cleared.  
42  
Handset Call Log & Redial  
Reviewing your call log  
Returning a call  
Press /PHONE/FLASH or /SPEAKER to call the  
number currently displayed.  
Saving or deleting an entry  
Press the softkey SAVE to copy the displayed  
information into the handset’s directory (see page  
29).  
Call Log NEW  
Mother  
266-4794  
Jan 16 12:52AM  
This will enter the directory entry feature in edit  
mode for you to edit a name, or number and cus-  
tomize a ringer and picture. Once you have com-  
pleted a new entry and pressed the softkey SAVE,  
the screen will return to the call log entry.  
SAVE  
DELETE  
Press the softkey DELETE to delete this entry  
from your call log.  
Deleting all entries  
To clear all the call log entries, return to the  
call log listing, then press the softkey DELETE to  
bring out the Delete Options menu. Select Delete  
All Entries and you will be prompted to delete all  
entries. To confirm, press the softkey YES. To keep  
the call log, press the softkey NO.  
Delete Options  
Delete Entry  
Delete ALL Entries  
43  
Handset Call Log & Redial  
Dialing a call log entry  
When any Caller ID screen is displayed, press  
/SPEAKER to dial the num-  
Call Log NEW  
Mother  
266-4794  
/PHONE/FLASH or  
ber on the screen.  
Jan 16 12:52AM  
SAVE  
DELETE  
Playback options  
• From the idle screen, press the softkey CALLER  
ID to enter the call log.  
• Press the UP or DOWN NavKey  
scroll through the call log entries.  
or  
to  
• Press the RIGHT NavKey  
sage.  
to play the mes-  
To delete a message, press the softkey DELETE  
while the message is playing. Press /OFF/CANCEL  
to stop playback and exit the Call Log menu.  
Dialing options  
Caller ID numbers may appear with an area code  
that may not be required for local calls. If the  
number displayed is not in the correct format, you  
can change how it is dialed.  
Press the CENTER NavKey  
ing options. Press the UP or DOWN NavKey  
to select the desired option. To dial the num-  
to see a list of dial-  
or  
ber, press /PHONE/FLASH or  
SPEAKER, or the  
softkey DIAL.  
44  
Handset Call Log & Redial  
Reviewing your redial log  
About the redial log  
12:00AM  
You can review the redial log to see the last  
twenty numbers recently called, redial, or copy  
the number into your directory.  
HANDSET 1  
REDIAL  
CALLER ID  
When there are already twenty entries in the  
redial memory, the earliest entry is deleted to  
make room for the new one.  
Redial  
908-555-0100  
908-555-1234  
908-555-1523  
908-555-1455  
Reviewing your redial log  
The latest call is displayed first. Press the UP and  
DOWN NavKey  
or  
to scroll through the list.  
SAVE  
DELETE  
Dialing an entry  
Press the softkey REDIAL to display a list of twenty  
numbers recently dialed. Use the UP or DOWN  
NavKey  
or  
to highlight a number, then press  
/SPEAKER to dial.  
/PHONE/FLASH or  
Saving an entry  
• Press the softkey REDIAL to bring out the re-  
dial memory listing.  
Directory  
Enter Name  
• Use the UP or DOWN NavKey  
light the desired entry.  
or  
to high-  
I
• Press the softkey SAVE to store the number in  
the directory.  
DONE  
ERASE  
• Enter the name of the directory entry using  
the table on page 30.  
• Press the softkey DONE when finished, or press  
the softkey ERASE to delete any mistake.  
45  
Handset Call Log & Redial  
Reviewing your redial log  
Deleting an entry  
Delete Options  
Delete Entry  
Delete All Entries  
• Press the softkey REDIAL to bring out the re-  
dial memory listing.  
• Use the UP or DOWN NavKey  
light the entry to be deleted.  
or  
to high-  
• Press the softkey DELETE to bring up the De-  
lete Options menu.  
• When Delete Entry is highlighted, press the  
CENTER NavKey to confirm deletion. A con-  
firmation tone will sound.  
Deleting all entries  
Delete Options  
Delete Entry  
To clear the redial log of all entries, return to  
the redial log listing, then press the softkey  
DELETE to bring out the Delete Options menu.  
• Select Delete All Entries and you will be prompt-  
ed to delete all Redial numbers.  
Delete All Entries  
Delete Redial List  
Delete all  
To confirm, press the softkey YES. To keep the  
redial log, press the softkey NO.  
Redial numbers  
Are you sure?  
YES  
NO  
46  
Handset Call Log & Redial  
Reviewing voice messages  
At this menu, you can use your handset to listen  
to your memos or voice messages left in your  
answering system on the telephone base (see  
pages 59-60). A total of 99 messages or 15 min-  
utes of recording can be stored in the answering  
system, with each message not exceeding 4 min-  
utes.  
x 2  
Messages  
Playback options  
Messages  
At the Messages screen, use the NavKey to control  
message playback:  
0 New Messages  
15 Old Messages  
• Press the LEFT NavKey  
to repeat the message  
PLAY  
DELETE  
currently playing. Press twice to hear the previous  
message.  
• Press the RIGHT NavKey  
sage.  
to skip to the next mes-  
On the handset, voice messages are played  
through the speakerphone. If you prefer to listen  
privately, you can press /SPEAKER to switch to  
handset playback.  
To delete a message, press the softkey DELETE  
while the message is playing.  
Press the softkey STOP or /OFF/CANCEL to stop  
playback and exit the Messages menu.  
47  
Base call log &  
redial  
Caroline  
908-266-4794  
12/6  
5:38AM  
Call log  
There are separate call logs in the handset and  
the telephone base. The call log in the telephone  
base can store up to 50 entries, with each entry  
containing a name up to 16 alphanumeric charac-  
ters and a number up to 16 digits.  
If you have Caller ID service, press VCID to enter  
the call log menu. Then press VCID or ^DIR to  
review the call log to find out who has called,  
return the call by pressing /SPEAKER, or copy  
the caller’s name and number into the directory  
of the telephone base.  
Reviewing redial log  
This screen shows a list of the 10 most recently  
dialed numbers. You can call one of the numbers  
again by pressing /SPEAKER, or copy the num-  
ber into the directory of the telephone base.  
48  
Base Call Log & Redial  
Reviewing your call log  
How Caller ID works  
Caroline  
If you subscribe to Caller ID service, information  
about each caller will be displayed after the first  
or second ring.  
908-266-4794  
12/6  
5:38AM  
You can review the call log to find out who has  
called, return the call by pressing /SPEAKER,  
or copy the caller’s name and number into your  
directory.  
The call log can store up to 50 entries. Calls are  
displayed in reverse chronological order (the lat-  
est first). When the log is full, the earliest entry  
is deleted to make room for new incoming call  
information.  
NOTE: Names of call-  
ers are displayed only if the  
information is provided by your  
local telephone company. If  
the telephone number of the  
caller matches an entry in the  
directory of that handset, the  
name shown on screen will  
match the name in the direc-  
tory. (Example: If "Christine  
Smith" calls, her name will  
appear as "Chris" if this is how  
you entered it.)  
If you answer a call before the information  
appears on the screen, the Caller ID will not be  
saved in the call log.  
Reviewing your call log  
• Press VCID on the telephone base once to  
enter the call log.  
• Use VCID or ^DIR to scroll through the list.  
The latest call is displayed first.  
Returning a call  
• Press VCID once to enter the call log.  
• Use VCID or ^DIR to scroll through the list  
until the desired entry is displayed.  
• Press /SPEAKER to call the number currently  
displayed (see page 51).  
49  
Base Call Log & Redial  
Reviewing your call log  
Saving an entry  
Call Log OPTIONS  
Save to Dir  
• Press VCID once to enter the call log.  
• Use VCID or ^DIR to scroll through the list  
until the desired entry is displayed.  
• Press SELECT/MENU to bring out the Call Log  
OPTIONS.  
Call Log OPTIONS  
Dial Number  
• When the screen shows Save to Dir, press SE-  
LECT/MENU to save that number in the direc-  
tory.  
• A confirmation tone will sound and the screen  
will show Entry saved to Directory.  
Deleting an entry  
Call Log OPTIONS  
Delete Entry  
• Press VCID once to enter the call log.  
• Use VCID or ^DIR to scroll through the list  
until the desired entry is displayed.  
• Press SELECT/MENU to bring out the Call Log OP-  
TIONS.  
NOTE: The telephone  
base can also delete entries  
if the DELETE key is pressed  
while displaying a call record.  
Press SELECT/MENU to delete  
the entry. This shows the  
DELETE menu with Delete  
Entry as the first option.  
• Press VCID twice to reach the Delete Entry  
screen.  
• Press SELECT/MENU to confirm deletion.  
• A confirmation tone will sound after that entry  
is deleted.  
Deleting all entries  
• Press VCID once to enter the call log.  
• Press SELECT/MENU to bring out the Call Log OP-  
TIONS.  
Call Log OPTIONS  
Delete ALL Entries  
• Press ^DIR to reach the Del All Entries screen.  
• Press SELECT/MENU to confirm deletion.  
• The screen will ask whether you want to de-  
lete all calls.  
• Press SELECT/MENU to confirm deletion, or  
press CANCEL to keep all call log entries.  
NOTE: All entries can also be deleted using the delete menu shown when DELETE is pressed while  
reviewing the call log. When in idle mode, press VCID to activate the call log. Press DELETE to bring up the  
DELETE OPTIONS. Press VCID once to show Del All Entries. Press MENU/SELECT and the screen will display  
Delete All Calls, then press MENU/SELECT.  
50  
Base Call Log & Redial  
Dialing a call log entry  
When any Caller ID screen is displayed, press  
/SPEAKER to dial the exact number on the  
screen.  
Caroline  
908-266-4794  
Dialing options  
12/6  
5:38AM  
Caller ID numbers may appear with an area code  
which may not be required for local calls. If the  
number displayed is not in the correct format,  
change it by pressing the # key on and off to  
view different options.  
51  
Base Call Log & Redial  
Reviewing your redial log  
About the redial memory  
REDIAL  
266-4794  
You can review the redial log to see the last 10  
numbers recently dialed, redial or save the num-  
ber into your directory.  
When there are already 10 entries in the redial  
memory, the earliest entry is deleted to make  
room for the new one. Each time you make a call,  
the earliest entry is deleted to make room for  
the latest one.  
Reviewing your redial log  
• Press REDIAL to enter the redial log. The latest  
call is displayed first.  
• Use the VCID or ^DIR to scroll through the  
list.  
Dialing a number from the redial log  
• Press REDIAL to enter the redial log. The latest  
call is displayed first.  
• Use the VCID or ^DIR to scroll through the list  
until the desired entry is shown.  
• Press /SPEAKER to directly redial the dis-  
played number.  
Saving an entry  
REDIAL OPTIONS  
Save to Dir  
• Press REDIAL to enter the redial log.  
• Use the VCID or ^DIR to scroll through the list  
until the desired entry is shown.  
• Press SELECT/MENU to enter REDIAL OPTIONS  
menu.  
REDIAL OPTIONS  
Dial Number  
• When the screen shows Save to Dir, press SE-  
LECT/MENU.  
• Enter the caller’s name using the table on page  
36.  
• Press SELECT/MENU to confirm the name. A  
confirmation tone will sound and the screen  
will show Entry saved to Directory.  
52  
Base Call Log & Redial  
Reviewing your redial log  
Deleting an entry  
REDIAL OPTIONS  
Delete Entry  
• Press REDIAL to enter the redial log.  
• Use the VCID or ^DIR to scroll through the list  
until the entry to be deleted is shown.  
• Press SELECT/MENU to enter the REDIAL OP-  
TIONS. Press ^DIR twice to reach the Delete  
Entry screen.  
NOTE: A single redial  
entry or all entries can also  
be deleted using the delete  
menu shown when DELETE is  
pressed while reviewing the  
redial log.  
• Press SELECT/MENU to confirm deletion.  
• A confirmation tone will sound after that entry  
is deleted.  
Deleting all entries  
REDIAL OPTIONS  
• Press REDIAL to enter the redial log.  
• Press SELECT/MENU to enter the REDIAL OP-  
TIONS. Press ^DIR once to reach the Del All  
Entries screen.  
Delete ALL Entries  
• Press SELECT/MENU and you will be prompted  
to Delete all Redial numbers.  
• Press SELECT/MENU to delete the entire redial  
log, or press CANCEL to keep the redial log.  
53  
Answering system  
operation  
Message capacity  
ꢀꢁ  
The answering system can record up to 99  
messages, depending on how long each message  
is. Individual messages can be up to 4 minutes  
long, but the total maximum recording time is 15  
minutes. Messages will remain available for replay  
until they are deleted.  
Message window  
Number of messages waiting  
(or, during playback, message  
number currently playing).  
Handset access  
In addition to the features described in this sec-  
tion, you can also use your handset to review or  
delete messages (see pages 14 and 47).  
FLASH  
CANCEL  
Activating the answering system  
Press the /ANSWER ON/OFF button to turn the  
answering system on.  
When the answering system is on, the button is lit  
up in red.  
Press to record a  
memo on the answer-  
ing system.  
Press to listen to current  
outgoing announcement or  
record a new announce-  
ment.  
Shows the number of new  
messages on the answering  
system. Shows the elapsed  
time when recording an  
Press to play or stop  
playing messages.  
announcement or memo.  
Press to delete current  
message playing. When  
idle, press to bring up  
menu to delete all mes-  
sages.  
Press to skip to next  
message.  
Press to repeat message  
or press twice to play  
back previous messages.  
Press to turn the answering  
system on or off.  
54  
Answering System Operation  
Setting answering system  
Setting number of rings  
ANSWERING SYSTEM  
Number of Rings  
This feature allows you to select how many times  
the phone will ring before the system answers.  
You can choose from two, four or six rings or toll  
saver. With toll saver active, the system answers  
after two rings when there are new messages and  
after four rings when there are no new messages.  
Answer Call  
after 4 rings  
• Press SELECT/MENU to select the main menu.  
• Press ^DIR twice to enter the Answering Sys-  
tem.  
Answer Call  
• Press SELECT/MENU to activate the answering  
system menu.  
using Toll Saver  
• When Number of Rings is shown on screen,  
press SELECT/MENU to confirm, then press VCID  
or ^DIR to scroll through the list of options.  
• Press SELECT/MENU to choose the desired op-  
tion.  
• A confirmation tone will sound and the screen  
will show Choice saved.  
Setting message alert tone  
ANSWERING SYSTEM  
Msg Alert Tone  
This function programs the system to beep every  
10 seconds to alert you of new messages. The  
beep will stop when you have listened to all new  
messages and 0 is displayed on the message win-  
dow.  
MSG ALERT TONE  
Off  
• Press SELECT/MENU to enter the main menu.  
• Press ^DIR twice to select the Answering Sys-  
tem.  
• Press SELECT/MENU to activate the Answering  
System menu.  
• Press ^DIR to bring up the Message Alert Tone  
menu. Press SELECT/MENU to confirm selection.  
• When Msg Alert Tone is shown on screen, press  
^CID or ^DIR to select On or Off.  
• Press SELECT/MENU after choosing ON or OFF.  
• A confirmation tone will sound and the screen  
will show Choice saved.  
55  
Answering System Operation  
Setting answering system  
Setting remote access code  
ANSWERING SYSTEM  
Remote Code  
A four-digit security code is required to access  
your answering system from any touch tone  
phone. This code is 5000 by default.  
To change this code,  
REMOTE CODE  
5000  
• Press SELECT/MENU to enter the main menu.  
• Press ^DIR twice to select the Answering Sys-  
tem.  
• Press SELECT/MENU to activate the Answering  
System menu.  
• Press ^DIR twice to bring up the Remote Ac-  
cess Code menu. Press SELECT/MENU to confirm  
selection.  
• Use the dial pad to enter the desired four-digit  
remote code.  
• Press SELECT/MENU to confirm the desired  
code.  
• A confirmation tone will sound and the screen  
will show Choice saved.  
56  
Answering System Operation  
Setting answering system  
Setting call screening  
ANSWERING SYSTEM  
Call Screening  
This feature allows you to listen to the caller's  
messages while the caller is leaving them. If you  
wish to take the call, press /PHONE/FLASH or  
/SPEAKER on the handset or /SPEAKER on  
the telephone base when the caller is leaving the  
message.  
CALL SCREENING  
On  
• Press SELECT/MENU to enter the Main menu.  
• Press ^DIR twice to reach the Answering System  
and then press SELECT/MENU to confirm.  
• Press ^DIR three times to reach the Call  
Screening screen and press SELECT/MENU to con-  
firm selection.  
• When CALL SCREENING is shown on screen,  
press VCID or ^DIR to select On or Off.  
• Press SELECT/MENU after selecting ON or OFF.  
• A confirmation tone will sound and the screen  
will show Choice saved.  
57  
Answering System Operation  
Outgoing announcements  
Outgoing announcements is the message callers  
hear when calls are answered by the answering  
system.  
ꢀꢂ  
Elapsed  
recording time  
(in seconds).  
Press to stop  
recording.  
The phone is preset with an announcement that  
answers calls with “Hello. Please leave a message  
after the tone.You can use this announcement, or  
replace it with your own recording.  
Recording your announcement  
ANNOUNCEMENT  
Record  
• Press ANNOUNCE.  
• Press VCID once to reach the Record screen.  
• Press SELECT/MENU.  
• When the screen shows Record after tone,  
speak facing the MIC at the bottom front of the  
telephone base from about nine inches away.  
• The elapsed time (in seconds) will be shown  
in the message window when recording. The  
announcement is limited to a maximum of 90  
seconds in duration.  
Record  
after tone  
Press STOP to  
end recording  
• When finished recording, press  
/PLAY/STOP.  
• A confirmation tone will sound and the record-  
ed message is played back.  
• Press CANCEL and exit the Record option menu.  
Announcement  
Recorded  
Announcement  
playback  
Playing your announcement  
• Press ANNOUNCE.  
• Press SELECT/MENU when Review is shown on  
the screen.  
NOTE: If your own  
recorded announcement is  
deleted, the factory preset  
announcement will be used.  
Deleting your announcement  
• Press ANNOUNCE.  
ANNOUNCEMENT  
Delete  
• Press ^DIR so that the screen shows Delete.  
• Press SELECT/MENU.  
• A confirmation tone will sound and the screen  
will show Announcement Deleted.  
NOTE: Once the custom-  
ized announcement is deleted,  
the answering system will take  
the default announcement.  
58  
Answering System Operation  
Number of messages waiting  
(or, during playback, message  
number currently playing).  
Message playback  
If there are new messages, the screen on the  
handset will show new message, and the red light  
at the top left corner of the handset will flash,  
and the number in the message window on the  
telephone base will flash, indicating the number  
ꢀꢁ  
of new messages. Press  
/PLAY/STOP to listen to  
the recorded messages. The system announces the  
number of messages, then begins playback.  
Press /PLAY/STOP to begin  
or end message playback.  
If there are new messages waiting, you will hear  
only the new messages in reverse chronological  
order, with the latest one first. If there are no new  
messages, the system will play back all messages in  
reverse chronological order.  
1.  
(Play/Stop)  
“You have [xx] new  
messages.”  
Announcements  
When playback begins, you will hear the total  
number of messages. You will hear the date and  
time when the message was received before it is  
played.  
2.  
(Play/Stop)  
Message playback ends.  
NOTE: If PLAY/STOP is  
pressed immediately after  
Options during playback  
deleting a message, the following  
message will be classified as old.  
• Press /VOLUME to adjust the speaker volume.  
• Press /SKIP to skip to the next message.  
• Press /REPEAT to repeat the message cur-  
rently playing. Press twice to hear the previous  
message.  
NOTE: Messages deleted  
cannot be retrieved again.  
• Press DELETE to delete the current message. The  
system will advance to the next message.  
• Press  
/PLAY/STOP to stop playback.  
NOTE: Even though a  
message has been delet-  
Deleting all messages  
ed, the CID record for the call will  
indicate that a message was left.  
To delete all messages, press DELETE while the  
phone is idle (not during a call, or during message  
playback). You will be prompted to delete all mes-  
sages. Press SELECT/MENU to confirm and press  
CANCEL to exit.  
NOTE: The answering  
system automatically dis-  
connects the line after seven  
consecutive seconds of silence  
unless either the handset or the  
base goes off hook.  
NOTE: This operation deletes both the old messages and unre-  
viewed messages.  
59  
Answering System Operation  
Recording and playing memos  
Memos are your own recorded messages used  
as a reminder to yourself or for others in the  
household who use the same answering system.  
They are saved, played back and deleted exactly  
like incoming messages.  
ꢀꢁ  
Elapsed  
recording time  
(in seconds).  
Press to stop  
recording.  
Recording a memo  
MEMO  
1.  
You can record a memo up to four minutes. The  
elapsed time (in seconds) is shown in the message  
window when recording.  
Record memo  
after tone  
• Press MEMO and the screen will show Record  
memo after tone. After the record start tone,  
the screen will show Press STOP to end record-  
ing.  
• Speak facing the MIC at the bottom front of  
the telephone base from about nine inches  
away.  
Press STOP to  
end recording  
• The elapsed time (in seconds) will be shown  
in the message window when recording. Only  
memos shorter than four minutes can be re-  
corded.  
• If the elapsed time exceeds ninety-nine sec-  
onds, a flashing 99 will be shown.  
• When finished recording, press  
• A confirmation tone will sound and the screen  
/PLAY/STOP.  
Speak into microphone.  
2.  
3.  
will show Memo recorded.  
Playing back a memo  
Press /PLAY/STOP to listen to messages and  
memos (see previous page for other options).  
Microphone  
(Play/Stop)  
Memo  
recorded  
60  
Answering System Operation  
Message window displays  
The message window usually displays the total  
number of memos and incoming messages. See the  
list below for explanations of other displays in this  
window.  
ꢀꢁ  
Message window  
Message window displays  
No messages.  
ꢀꢄꢅꢅ  
Number of messages/memos, or message  
currently playing (page 59).  
ꢀꢄꢅꢅꢆ(in increments) Elapsed time while recording a memo (page 60)  
or an announcement (page 58).  
ꢀꢄꢅꢅꢆ(flashing)  
Number of unreviewed messages (page 59)  
ꢅꢅꢆ(flashing)  
Memo recording time has exceeded 99 sec-  
onds.  
ꢄꢄ  
System is in use.  
61  
Answering System Operation  
Remote access  
Dial your telephone number  
from any touch tone phone.  
A four-digit security code is required to access  
your answering system from any touch tone  
phone. This code is 5000 by default; see page 56  
to change it. The system will wait up to 10 sec-  
onds for each digit entry.  
1.  
2.  
When system answers, enter  
4-digit Remote Access Code  
(5000 unless it has been  
changed).  
If you reach the system via remote access, enter  
the four-digit remote access code when the outgo-  
ing message is playing.  
Enter remote commands  
(see list at right).  
3.  
4.  
After hearing a double beep, enter one of the fol-  
lowing commands.  
Hang up to end call and save  
all undeleted messages.  
Commands in remote standby mode:  
Hang up Saves all messages  
NOTE: If the answering sys-  
1
2
3
5
Plays all messages  
tem is turned off or if the memory  
is full, the system will pick up the  
next incoming call after 10 rings  
and ask for the remote access  
code. If the correct code is not  
entered after 3 tries, the call will  
be disconnected.  
Plays new messages only  
Deletes all messages  
Announces next set of menu com-  
mands  
7
0
Records new announcement  
Turns answering system on or off  
NOTE: If you pause for  
more than five seconds during  
remote access, you will hear a  
voice prompt to press 5 for help.  
The system will repeat this mes-  
sage every five seconds. After it  
announces it for the third time and  
no valid command is issued, the  
call will disconnect.  
Commands during playback mode:  
3
Deletes the message currently playing  
and announces "Message deleted"  
Repeats the message currently playing  
Pauses the message currently playing  
and announces "Message paused". If  
message is paused, it will resume play  
back.  
4
5
NOTE: Pressing # when  
listening to messages will stop the  
playback process and all unre-  
viewed messages will continue to  
be classified as new.  
6
Skips to the next message  
#
Stops message playback and announces  
For "help, press 5"  
NOTE: Disconnecting the  
line during message without  
pressing # playback will cause  
all unreviewed messages to be  
classified as old.  
62  
Appendix  
Display screen status icons  
Handset status icons  
Line in use and call on hold indicator.  
Steady icon indicates line in use.  
Flashing icon indicates call on hold.  
4:17PM  
HANDSET 1  
New messages in Answering System.  
New voicemail indicator.  
Flashes to indicate when there is a new voicemail.  
REDIAL  
CALLER ID  
Battery power level; animated display when charging.  
Ringer off.  
FLASH  
CANCEL  
Record displayed has not been reviewed.  
NEW  
Base status icons  
AT&T  
1/1 12:00AM  
Spare battery charging.  
Ringer off.  
Microphone muted.  
MUTE  
NEW  
Message playing back has not been reviewed.  
A message was left by this caller.  
63  
Appendix  
Alert tones and indicator lights  
Alert tones  
Handset battery is low. Place handset in tele-  
phone base or charger to charge the battery.  
Beep-Beep-Beep  
(3 quick beeps)  
Handset registration or programming com-  
mand successfully completed.  
Confirmation tone  
Out of Range tone  
Beeeeeeeeep  
The handset is out of range. Move it closer  
to the base.  
Error tone (current operation has been  
unsuccessful; try again).  
FLASH  
CANCEL  
There are new messages in the answering  
system (only applies if the Message Alert  
Tone feature is turned on).  
Beep  
(beeps every 10 seconds  
on telephone base)  
Indicator lights  
NEW VOICEMAIL  
Flashes when there are  
new messages which have  
not been reviewed.  
STATUS LIGHT  
Blinks when there is a new  
voicemail, a new message  
in the answering system,  
or a call is on hold.  
FLASH  
CANCEL  
IN USE  
On when either the  
handset or the telephone  
base, or both are on line  
(Flashes when call is on  
hold).  
CHARGE  
ANSWER ON/OFF  
On when the hand- On when answering  
set is charging at system is acti-  
SPEAKER  
On when speaker-  
phone is in use.  
the telephone base. vated and ready to  
receive calls.  
64  
Appendix  
Adding new handsets  
Your telephone can accommodate up to eight cordless handsets.You can add  
new handsets (AT&T model EP590-3, purchased separately) anytime. Up to three  
handsets can be on a call at the same time.  
The handset provided with your telephone sys-  
tem is automatically registered as Handset 1.  
12:00AM  
Register handset:  
Additional handsets will be assigned in numerical  
order (2, 3, 4, etc.) when they are registered.  
Press SELECT/MENU  
key on the base. Find  
'Register Handset' in  
the main menu. Press  
SELECT/MENU again.  
Before using a separately purchased handset, it  
must be registered with the telelphone base. Put  
the new handset on the telephone base. Press  
SELECT/MENU, followed by ^DIR once to reach the  
Register Handset screen. Press SELECT/MENU to  
confirm.  
12:00AM  
Registration  
in progress...  
When the handset has synchronized with the tele-  
phone base, the screen on the handset will show  
Registration in progress.  
When the handset is successfully registered to the  
telephone base, the telephone base will generate  
a confirmation tone. The newly registered handset  
will be assigned the lowest extension telephone  
number which has not previously been assigned to  
another system handset (2-8).  
The newly registered handset will sound a confir-  
mation tone.  
NOTE: The maximum number of handsets for use at any time is three, and the possible combinations  
include:  
Three handsets and the base on an external call.  
Two handsets and the base on an external call, and one handset accessing the answering system.  
One handset and the base are on an external call, and two handsets are on intercom.  
65  
Appendix  
Replacing a handset  
If you are replacing a handset on a system that has the maximum number of  
registered handsets (eight) or wish to change the assigned handset number of  
your registered handsets, you must first de-register the handsets, and then re-  
register all handsets again.  
De-registering a handset  
A handset must be de-registered first before it can be registered to another  
telephone base. To de-register a handset, perform the following procedures on  
the handset:  
• Press the CENTER NavKey  
• Press the UP or DOWN NavKey  
• Press the CENTER NavKey  
on the handset to bring up main menu.  
or four times for settings.  
to enter into settings menu.  
once or DOWN NavKey seven times to select  
• Press the UP NavKey  
delete registration.  
• Press the CENTER NavKey  
for handset de-registration.  
and you will be prompted to select YES/NO  
• Press the softkey YES to proceed with de-registration or NO to cancel.  
• After pressing the softkey YES, the screen will remain blank for a while.  
• When the screen shows Not Registered, the de-registration process is com-  
plete. There will not be a confirmation tone.  
• If you have to de-register more than one handset, but not all, at one time,  
please repeat the above steps for each handset to be de-registered.  
De-registering all handsets  
To de-register all the handsets currently registered to the telephone base,  
perform the following procedures on the telephone base:  
• Press SELECT/MENU.  
• Press VCID twice to reach the Base Settings option.  
• Press SELECT/MENU.  
• Press ^DIR once to reach the Delete Handsets screen.  
• Press SELECT/MENU.  
• Display shows Del Registration of all handsets.  
• Press SELECT/MENU to confirm.  
66  
Appendix  
Replacing a handset  
Re-registering a handset  
You can re-register handsets after de-registering them from the telephone  
base, or you can re-register them to a new telephone base if you have re-  
placed your telephone base for any reason.  
• Make sure your handset battery pack is properly installed and charged.  
• The screen on the handset will initially show Not Registered.  
• Put the handset in the telephone base.  
• Press SELECT/MENU on the telephone base to bring up the main menu.  
• On the telephone base, press ^DIR once and the screen will show Register  
Handset.  
• Press SELECT/MENU to confirm and the screen on the telephone base will  
show Registering Handset. After a while, the handset will show Registration  
in progress, followed by Handset x registered (x is the number of the handset  
currently being registered) when the entire process is complete.  
NOTE: The new handset will be assigned the next available handset number. A maximum of eight hand-  
sets can be registered to each telephone base.  
67  
Appendix  
Charging spare battery pack  
Optional spare battery pack (AT&T model 103, purchased separately) can be  
kept charged in the telephone base for quick replacement when the handset  
battery pack is depleted.  
To insert the spare battery pack, slide the latch to the left on the side of  
the telephone base to open the spare battery compartment.  
• Insert the battery pack according to the instruction provided.  
• Push the compartment back inside the telephone base until it clicks se-  
curely.  
In the event of a power failure, the charged battery pack in the base will  
allow you to make and receive calls from the cordless handset for up to  
three hours.  
A spare battery pack requires at least 20 hours to reach full charge.  
Slide latch left to open the spare battery  
compartment on the side of the telephone  
base.  
Caution: Use only sup-  
plied rechargeable battery  
(model 102) or AT&T replace-  
ment battery (Model 103).  
Insert spare battery  
pack, then push the  
compartment back  
inside the telephone  
base until it clicks  
securely.  
68  
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For  
Customer Service, visit our website at www.telephones.att.com, or call 1  
(800) 222–3111; in Canada, call 1 (866) 288-4268.  
Make sure the battery pack is installed and charged correctly (see  
page 8). For optimum daily performance, return the cordless handset  
to the telephone base after use.  
My telephone  
does not work  
at all.  
Make sure the power adapter is securely plugged into an outlet not  
controlled by a wall switch.  
Make sure the telephone line cord is plugged firmly into the telephone  
base and the modular wall jack.  
Reset the telephone base. Unplug the unit’s electrical power. Wait for  
approximately 15 seconds, then plug it back in. Allow up to one min-  
ute for the cordless handset and base to reset.  
Remove and re-insert the battery pack. If that still does not work, it  
may be necessary to purchase a new battery pack.  
Place the handset in the base or charger for recharging.  
Low Battery is  
displayed on  
screen.  
Remove and re-install the battery pack and use it normally until fully  
discharged, then recharge the handset on the base or charger for 16  
hours.  
If the above measures do not correct the problem, the battery pack  
may need to be replaced.  
Make sure the handset is placed in the charger correctly. The CHARGE  
light on the charger should be on.  
The battery  
does not  
charge in the  
handset or  
the handset  
battery does  
not accept  
charge.  
Remove the battery from the handset and install it in the spare bat-  
tery compartment on the side of the telephone base and let it charge  
for 16 hours. Then re-install the charged battery pack into the hand-  
set.  
If the cordless handset is in the charger or in the telephone base but  
the CHARGE light is not on, refer to The charge light is off in the section  
below.  
It may be necessary to purchase a new battery. Please refer to the  
battery section of this user’s manual.  
The telephone might be malfunctioning. Please refer to the warranty  
section of this user’s manual for further instruction.  
Clean the charging contacts on the cordless handset(s) and tele-  
phone base each month using a pencil eraser or a dry non-abrasive  
fabric.  
The CHARGE  
light is off.  
69  
Appendix  
Troubleshooting  
Make sure the power adapter and telephone line cords are plugged in  
correctly and securely.  
Unplug the power adapter. Wait for 15 seconds before plugging it  
back in. Allow up to one minute for the cordless handset and tele-  
phone base to reset.  
The telephone might be malfunctioning. Please refer to the warranty  
section of this user’s manual for further instruction.  
First, try all the above suggestions.  
There is no  
dial tone.  
Move the cordless handset closer to the telephone base. It might be  
out of range.  
The telephone line cord might be malfunctioning. Try installing a new  
telephone line cord.  
Disconnect the telephone base from the telephone jack and connect  
a different telephone. If there is no dial tone on the telephone either,  
the problem is in your wiring or local service. Contact your local tele-  
phone company.  
Make sure the ringer is on. (See page 12 for handset and page 19 for  
telephone base).  
The tele-  
phone does  
not ring when  
there is an  
Make sure the telephone line cord and power adapter are plugged in  
properly (see page 7).  
incoming call.  
The cordless handset may be too far from the telephone base. Move  
it closer to the telephone base.  
There may be too many extension phones on the telephone line to  
allow all of them to ring simultaneously. Try unplugging some of them.  
If the other telephones in your home are having the same problem,  
the problem is in the wiring or local service. Contact the local tele-  
phone company (charges may apply).  
Other electronic products can cause interference to your cordless  
telephone. Try installing your telephone as far away as possible from  
the following electronic devices: wireless routers, radios, radio tow-  
ers, pager towers, cellular telephones, digital telephones, intercoms,  
room monitors, televisions, VCRs, personal computers, kitchen appli-  
ances, and other cordless telephones.  
Test a working telephone at the telephone jack. If another telephone  
has the same problem, the problem is in the telephone jack. Contact  
your local telephone company (charges may apply).  
The telephone line cord might be malfunctioning. Try installing a new  
telephone line cord.  
Re-install the battery pack and place the cordless handset in the tele-  
phone base.  
Wait for the cordless handset to synchronize with the telephone base.  
To be safe, allow up to one minute for this to take place.  
70  
Appendix  
Troubleshooting  
Make sure there is a dial tone before dialing. It is normal if the cord-  
less handset takes a second or two to synchronize with the telephone  
before producing a dial tone. Wait an extra second before dialing.  
I cannot dial  
out.  
If the other telephones in your home are having the same problem,  
the problem is in the wiring or local service. Contact your local tele-  
phone company (charges may apply).  
Eliminate any background noise. Noise from a television, radio, or  
other appliances may cause the telephone to not dial out properly.  
If you cannot eliminate the background noise, first try muting the  
cordless handset before dialing, or dialing from another room in your  
home with less background noise.  
The handset may be out of range. Move it closer to the telephone  
base.  
There is noise  
or interference  
during a tele-  
phone conver-  
sation.  
Appliances or other cordless telephones plugged into the same cir-  
cuit as the telephone base can cause interference. Try moving the  
appliances or telephone base to another outlet.  
Other electronic products can cause interference to your cordless  
telephone. Try installing your telephone as far away as possible from  
the following electronic devices: wireless routers, radios, radio tow-  
ers, pager towers, cellular telephones, digital telephones, intercoms,  
room monitors, televisions, VCRs, personal computers, kitchen appli-  
ances, and other cordless telephones.  
My calls fade  
out or cut in  
and out when  
I am using the  
cordless hand-  
set.  
Microwave ovens operate on the same frequency as your telephone.  
It is normal to experience static on your telephone while the micro-  
wave oven is operating. Do not install this telephone in the same out-  
let or near a microwave oven.  
If your telephone is plugged in with a modem or a surge protector,  
plug the telephone (or modem/surge protector) into a different loca-  
tion. If this solves the problem, re-locate your telephone or modem  
farther apart from each other, or use a different surge protector.  
The layout of your home or office might be limiting the operating  
range. Trying moving the base to another location, preferably a higher  
location for better reception.  
Disconnect the telephone base from the modular jack and plug in a  
corded telephone. If calls are still not clear, the problem is probably  
in the wiring or local service. Contact your local service company  
(charges may apply).  
Do you have DSL service? If yes, you need to have a DSL filter  
installed at every telephone jack that has a telephone connected to it.  
Contact your DSL service provider for filter information.  
71  
Appendix  
Troubleshooting  
Disconnect the telephone base from the telephone jack. Plug in a dif-  
ferent telephone. If you still hear other calls, the problem is probably  
in the wiring or local service. Call your local telephone company.  
I hear other  
calls when  
using the  
telephone.  
Make sure the telephone line cord is plugged in securely.  
I hear noise  
in the cord-  
less handset,  
and none of  
the keys or  
buttons work.  
Caller ID is a subscription service. You must subscribe to this service  
from your local telephone company for this feature to work on your  
telephone.  
My Caller ID  
features are  
not working  
properly.  
The caller may not be calling from an area which supports Caller ID.  
Both you and the caller’s telephone companies must use equipment  
which are compatible with Caller ID service.  
If you subscribe to DSL service, install a noise filter to the telephone  
line between the telephone base and the telephone line jack. Contact  
your DSL service provider for filter information.  
Make sure you subscribe to Caller ID with Call Waiting features ser-  
vices provided by the local telephone company.  
The system  
does not  
receive Caller  
ID or the sys-  
tem does not  
display Caller  
ID during Call  
Waiting.  
The caller may not be calling from an area which supports Caller ID.  
Both you and the caller’s telephone companies must use equipment  
which are compatible with Caller ID service.  
If you subscribe to DSL service, install a noise filter to the telephone  
line between the telephone base and the telephone line jack. Contact  
your DSL service provider for filter information.  
Make sure the answering system is on. When the answering system is  
on, the red light on the ANSWER ON/OFF key should be lit.  
The answer-  
ing system  
does not  
answer after  
the correct  
number of  
rings.  
If Toll Saver is activated, the number of rings changes to two when  
there are new messages waiting (see page 55).  
If the memory is full or if the answering system is off, the system will  
answer after ten rings.  
In some cases, the answering system may be affected by the ringing  
system used by the local telephone company.  
72  
Appendix  
Troubleshooting  
When recording the announcement, make sure you speak in a normal  
tone of voice about nine inches from the telephone base.  
The  
announce-  
ment mes-  
sage is not  
clear.  
Make sure there is no background noise (television, music, traffic,  
etc.) when recording.  
Make sure the answering system is on.  
The answer-  
ing system  
does not  
Make sure the memory of the answering system is not full.  
record mes-  
sage.  
If a caller leaves a very long message, part of it may be lost when the  
system disconnects the call after four minutes.  
The mes-  
sages on the  
answering  
system are  
incomplete.  
If the caller pauses for more than seven seconds, the system stops  
recording and disconnects the call.  
If the memory on the system becomes full during a message, the sys-  
tem stops recording and disconnects the call.  
If the caller’s voice is very soft, the system may stop recording and  
disconnect the call.  
The mes-  
Press /VOLUME on the side of the handset or on the telephone base  
to increase the speaker volume.  
sages on the  
system are  
very difficult  
to hear.  
Make sure your Remote Access Code is correct (see page 56).  
The answer-  
ing system  
does not  
respond to  
remote com-  
mands.  
Make sure you are calling from a touch tone telephone. When dialing  
a number, you should hear tones. If you hear clicks, then it is not a  
touch tone telephone and cannot activate the answering system.  
The answering system may not detect the Remote Access Code  
when your announcement is playing. Wait until the announcement is  
over before entering the code.  
There may be interference on the telephone line you are using. Press  
the dial pad keys firmly when dialing.  
73  
Appendix  
Troubleshooting  
If the telephone is not responding normally, try putting the cordless  
handset in the telephone base or the charger. If it does not seem to  
respond, try the following (in the order listed):  
Common cure  
for electronic  
equipment.  
Disconnect the power to the telephone base.  
Disconnect the battery on the cordless handset and the spare battery  
in the telephone base.  
Wait a few minutes before connecting power to the telephone base.  
Re-install the battery pack and place the cordless handset into the  
telephone base or charger.  
Wait for the cordless handset to synchronize its connection with the  
telephone base. To be safe, allow up to one minute for this to take  
place.  
74  
Appendix  
Important safety information  
This symbol is to alert you to important operating or servicing instructions that may appear in this  
user’s manual. Always follow basic safety precautions when using this product to reduce the risk of  
injury, fire, or electric shock.  
Safety Information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight chance  
of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak.  
If you suspect a gas leak, report it immediately, but use a telephone away from the  
area where gas is leaking. If this product is a cordless model, make sure the tele-  
phone base is also away from the area.  
Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool, bathtub,  
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the  
product comes in contact with any liquids, unplug any line or power cord immedi-  
ately. Do not plug the product back in until it has dried thoroughly.  
Install this product in a protected location where no one can trip over any  
line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting on pages  
69-74 of this user’s manual. If you cannot solve the problem, or if the product is  
damaged, refer to the limited warranty on pages 81-83. Do not open this product  
except as may be directed in your user’s manual. Opening the product or reassem-  
bling it incorrectly may expose you to hazardous voltages or other risks.  
Replace batteries only as described in your user’s manual. Do not burn or  
puncture batteries — they contain caustic chemicals.  
Caution: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800)  
222-3111.  
75  
Appendix  
Important safety information  
Especially about cordless telephones  
Privacy:The same features that make a cordless telephone convenient create  
some limitations.Telephone calls are transmitted between the telephone base and  
the handset by radio waves, so there is a possibility that your cordless telephone  
conversations could be intercepted by radio receiving equipment within range of  
the cordless handset. For this reason, you should not think of cordless tele-  
phone conversations as being as private as those on corded telephones.  
Electrical power:The telephone base of this cordless telephone must be con-  
nected to a working electrical outlet which is not controlled by a wall switch. Calls  
cannot be made from the handset if the telephone base is unplugged or  
switched off, or if the electrical power is interrupted.  
PotentialTV interference: Some cordless telephones operate at frequencies that  
may cause interference toTVs andVCRs.To minimize or prevent such interference,  
do not place the telephone base of the cordless telephone near or on top of aTV  
orVCR. If interference is experienced, moving the cordless telephone farther away  
from theTV orVCR will often reduce or eliminate the interference.  
Rechargeable batteries:This product contains either nickel-cadmium or nickel-  
metal hydride rechargeable batteries. Exercise care in handling batteries in order not  
to create a short circuit with conductive material such as rings, bracelets, and keys.  
The battery or conductor may overheat and cause harm. Observe proper polarity  
between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed of  
properly. Do not dispose of them in household garbage. Do not burn or puncture.  
Like other batteries of this type, if burned or punctured, they could release caustic  
material which could cause injury.  
The RBRC Seal means that the manufacturer is voluntarily participating in an industry program  
to collect and recycle nickel-cadmium rechargeable batteries when taken out of service within  
the United States. These batteries may be taken to a participating local retailer of replacement  
batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accepting spent nickel-cadmium  
batteries.  
76  
Appendix  
Important safety information  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity,  
led a multidisciplinary evaluation of the interference between portable wire-  
less telephones and implanted cardiac pacemakers. Supported by the U.S.  
Food and Drug Administration, WTR recommends to physicians that:  
PACEMAKER PATIENTS  
• Should keep wireless telephones at least six inches from the pacemaker.  
• Should NOT place wireless telephones directly over the pacemaker, such as  
in a breast pocket, when it is turned ON.  
• Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless telephones.  
Especially about telephones answering systems  
Two-way recording:This unit does not sound warning beeps to let the other  
party know that the call is being recorded.To ensure that you are in compliance  
with any federal or state regulations regarding recording a telephone call, you  
should start the recording process and then inform the other party that you  
are recording the conversation.  
SAVE THESE INSTRUCTIONS  
77  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical  
requirements adopted by the Administrative Council for Terminal Attachments  
(ACTA). The label on the back or bottom of this equipment contains, among  
other things, a product identifier in the format US: AAAEQ##TXXXX. This  
identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular plug  
is provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. An RJ11 jack should normally be used  
for connecting to a single line and an RJ14 jack for two lines. See Installation  
Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devic-  
es you may connect to your telephone line and still have them ring when you  
are called. The REN for this product is encoded as the 6th and 7th characters  
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In  
most, but not all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the con-  
nection of this equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular  
jack until the problem has been corrected. Repairs to this telephone equip-  
ment can only be made by the manufacturer or its authorized agents. For  
repair procedures, follow the instructions outlined under the limited warranty.  
If this equipment is causing harm to the telephone network, the telephone  
company may temporarily discontinue your telephone service. The telephone  
company is required to notify you before interrupting service. If advance  
notice is not practical, you will be notified as soon as possible. You will be  
given the opportunity to correct the problem and the telephone company is  
required to inform you of your right to file a complaint with the FCC. Your  
telephone company may make changes in its facilities, equipment, operation,  
or procedures that could affect the proper functioning of this product. The  
telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
78  
Appendix  
FCC Part 68 and ACTA  
If this product has memory dialing locations, you may choose to store emergency  
telephone numbers (e.g., police, fire, medical) in these locations. If you do store  
or test emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before hanging up.  
• Perform such activities in off-peak hours, such as early morning or late  
evening.  
79  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements  
for a Class B digital device under Part 15 of the Federal Communications  
Commission (FCC) rules. These requirements are intended to provide reason-  
able protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate  
the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of  
radio frequency energy that can be safely absorbed by a user or bystander  
according to the intended usage of the product. This product has been tested  
and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used  
such that parts of the user’s body other than the hands are maintained at a  
distance of approximately 20 cm (8 inches) or more. If you choose to use a  
clipping device, please make sure to only use the supplied AT&T belt clip.  
80  
Appendix  
Limited warranty  
The AT&T brands are used under license. Any repair, replacement or war-  
ranty service, and all questions about this product should be directed to:  
In Canada, call 1 (866)-288-4268.  
1 What does this limited warranty cover?  
The manufacturer of this AT&T-branded product, Advanced American  
Telephones (“AAT”), warrants to the holder of a valid proof of purchase  
(“CONSUMER” or “YOU”) that the product and all accessories provided  
by AAT in the sales package (“PRODUCT”) are free from material defects  
in material and workmanship, pursuant to the following terms and condi-  
tions, when installed and used normally and in accordance with operation  
instructions. This limited warranty extends only to the Consumer for Prod-  
ucts purchased and used in the United States of America.  
2 What will AAT do if the Product is not free from material defects in mate-  
rials and workmanship during the limited warranty period (“MATERIALLY  
DEFECTIVE PRODUCT”)?  
During the limited warranty period, AAT’s authorized service representa-  
tive will repair or replace, at AAT’s option, without charge, a Materially  
Defective Product. If AAT repairs this product, AAT may use new or refur-  
bished replacement parts. If AAT chooses to replace this product, AAT may  
replace it with a new or refurbished product of the same or similar design.  
AAT will return repaired or replacement products to you in working con-  
dition.  
AAT will retain defective parts, modules, or equipment. Repair or replace-  
ment of Product, at AAT’s option, is your exclusive remedy. You should  
expect the repair or replacement to take approximately 30 days.  
3 How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1) YEAR  
from the date of purchase.  
If AAT repairs or replaces a Materially Defective Product under the terms  
of this limited warranty, this limited warranty also applies to repaired or  
replacement Products for a period of either (a) 90 days from the date the  
repaired or replacement Product is shipped to you or (b) the time remain-  
ing on the original one-year limited warranty, whichever is longer.  
81  
Appendix  
Limited warranty  
4 What is not covered by this limited warranty?  
This limited warranty does not cover:  
• Product that has been subjected to misuse, accident, shipping or other physical  
damage, improper installation, abnormal operation or handling, neglect, inunda-  
tion, fire, water, or other liquid intrusion; or  
• Product that has been damaged due to repair, alteration, or modification by any-  
one other than an authorized service representative of AAT; or  
• Product to the extent that the problem experienced is caused by signal condi-  
tions, network reliability or cable or antenna systems; or  
• Product to the extent that the problem is caused by use with non-AAT accesso-  
ries; or  
• Product whose warranty/quality stickers, product serial number plates or elec-  
tronic serial numbers have been removed, altered or rendered illegible; or  
• Product purchased, used, serviced, or shipped for repair from outside the United  
States, or used for commercial or institutional purposes (including but not limited  
to Products used for rental purposes); or  
• Product returned without valid proof of purchase (see 6 below); or  
• charges for installation or setup, adjustment of customer controls, and installation  
or repair of systems outside the unit.  
5 How do you get warranty service?  
To obtain warranty service in the United States of America, call 1 (800)  
222-3111 for instructions regarding where to return the Product. Before  
calling for service, please check the user’s manual. A check of the Product  
controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or dam-  
age during transit and transportation and are responsible for delivery or  
handling charges incurred in the transport of Product(s) to the service  
location. AAT will return repaired or replaced Product under this limited  
warranty to you, transportation, delivery or handling charges prepaid. AAT  
assumes no risk for damage or loss of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, AAT will notify  
you and will request that you authorize the cost of repair prior to any  
further repair activity. You must pay for the cost of repair and return ship-  
ping costs for the repair of Products that are not covered by this limited  
warranty.  
82  
Appendix  
Limited warranty  
6 What must you return with the Product to get warranty service?  
You must:  
a return the entire original package and contents including the Product to the AAT  
service location along with a description of the malfunction or difficulty;  
b include “valid proof of purchase” (sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt (keep a copy for your  
records); and  
c provide your name, complete and correct mailing address, and telephone number.  
7 Other limitations  
This warranty is the complete and exclusive agreement between you and AAT. It  
supersedes all other written or oral communications related to this Product. AAT  
provides no other warranties for this product.The warranty exclusively describes all  
of AAT’s responsibilities regarding the product.There are no other express warran-  
ties. No one is authorized to make modifications to this limited warranty and you  
should not rely on any such modification.  
State Law Rights:This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
Limitations:  
Implied warranties, including those of fitness for a particular purpose and merchant-  
ability (an unwritten warranty that the product is fit for ordinary use) are limited to  
one year from date of purchase.  
Some states do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
In no event shall AAT be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inability to use  
the product, or other associated equipment, the cost of substitute equipment, and  
claims by third parties) resulting from the use of this product.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Please retain your receipt as your proof of purchase.  
83  
Appendix  
Index  
A
Distinctive ringer, 12-13, 31  
Directory,  
AC adapter, 7  
Access code, 56, 62  
Alert tones, 64  
base directory, 35  
handset directory, 29  
dial number, 32, 38  
edit entries, 33, 39  
name search, 32, 38  
new entries, 30, 36  
Answering calls, 23, 25  
Answering system, 54  
announcement, 58, 59  
delete messages, 59  
feature options, 54  
handset access, 54  
outgoing announcement, 58  
memos, 60  
E
Elapsed time, 58, 60  
Ending calls, 23, 25  
Error tones, 29, 35  
message window, 61  
play messages, 59  
record announcement, 58  
remote access, 62  
remote access code, 56, 62  
Antenna, 80, 82  
F
Flash (switchhook flash), 27  
H
Hands-free use, 23  
Headphone, 10  
Hold, 24, 26  
B
Battery charging, 8, 68  
Battery installation, 8, 68  
Belt clip, 10  
I
Incoming call log, 42, 49  
Incoming calls, answering, 23, 25  
Incoming messages, 59  
Indicator lights, 64  
C
Call logs, 42, 49  
Caller ID, 6, 41, 49  
add entries to phone directory,43,50  
delete entries, 43, 50  
dial entries, 43, 49  
Call screening, 57  
CID, 6, 41, 49  
Conference calls, 27  
Intercom, 28  
L
Last number redial, 25  
Low battery, 8  
D
M
Date/time, setting, 19  
Delete call log entries, 43, 50  
Delete redial entries, 46, 53  
De-registering handsets, 66  
Dialing,  
Making calls, 23, 25  
Memos, 60  
Menus, 3  
Message alert, 55  
Messages, 59  
manual dialing, 23, 25  
phonebook dialing, 32, 38  
Display screen, 63  
Microphone, 23, 26  
Mute, 23, 26  
84  
Appendix  
Index  
N
Names,  
S
Search for names, 32, 38  
Security codes, 56, 62  
Skip, message, 59  
Sounds & alerts, 64  
Spare batteries, 68  
Speakerphone, 23  
enter into phonebook, 30, 36  
search for, 32, 38  
New handsets, adding, 65  
Number of rings, setting, 55  
O
On/off button, answering system, 54  
Operating range, 6  
Outgoing announcement, 58  
Out of range, 6, 64  
T
Technical specifications, 86  
Time, setting, 19  
Timers,  
recording announcement, 58  
recording memo, 60  
Toll saver (number of rings), 55  
Tones,  
P
Pictures, handset, 11  
Playback (messages), 14, 59  
alert tones, 64  
keypad tones, 13  
Q
message alert tones, 55  
Troubleshooting, 69-74  
Quick reference guide, 2-4  
R
V
Receiving calls, 23, 25  
Recharging, 8, 68  
Redial, 45, 52  
Repeat, message playback, 59  
Re-registering handsets, 67  
Return calls, 43, 49  
Voicemail, 17, 21  
Volume controls,  
handset ringer, 12  
base ringer, 19  
listening, 27  
Ringer silencing, 27  
Ringer melody options, 12, 20  
85  
Appendix  
Technical specifications  
2400 MHz — 2483.5 MHz  
5725 MHz — 5850 MHz  
96 — 127 Vrms  
RF frequency band  
(Handset to base)  
RF frequency band  
(Base to handset)  
Telephone base voltage  
(AC voltage, 60Hz)  
9 V DC @ 600mA  
Telephone base voltage  
(AC adapter output)  
3.6 V DC NiMH battery pack  
800mAh  
Handset voltage  
86  
Remote access wallet card  
Use the wallet card below to help you remember commands to control  
your answering system from any touch tone telephone.  
If you misplace this card, just clip and save the card below.  
Cut along dotted line.  
Call your phone number, then enter your  
4-digit access code (preset to 5000).  
Action  
Remote command  
Saves all messages...................................................................... hang up  
Plays all messages........................................................................ 1  
Plays new messages only........................................................... 2  
Deletes all messages.................................................................. 3  
Announces next set of menu  
commands............................................................................... 5  
Records new announcement ................................................. 7  
Turn answering system on  
Fold here.  
or off......................................................................................... 0  
Action  
Playback command  
Deletes the message currently playing  
and announces Message deleted .....................................3  
Repeats the message currently playing................................4  
Pauses the message currently playing and announces Message paused.  
If message is paused, it will resume playback...............5  
Skips to the next message......................................................6  
Stops message playback and announces For help, press 5  
...............................................#  
5.8 GHz cordless speakerphone/answering system EP5995  
Copyright © 2006 Advanced AmericanTelephones. All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China.  
87  
Copyright © 2006 Advanced AmericanTelephones.All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China. Issue 2 AT&T 03/06.  
91-000725-020-000  

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