User’s manual
EL41108
5.8 GHz cordless
telephone with caller ID/
call waiting
REMOVE
You must install and charge
the battery before using the
telephone.
See page 9
for easy instructions.
STOP!
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone base and the telephone wall jack (page 6). The filter will prevent
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
For customer service or product information, visit our website at
1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to
the telephone, read and follow these instructions carefully:
• Use only the supplied rechargeable battery or replacement battery (part
number 89-1332-00-00) or equivalent. To order a replacement battery,
3111. In Canada, dial 1 (866) 288-4268.
• Do not dispose of the battery in a fire. Like other batteries of this type,
it could explode if burned. Check with local codes for special disposal
instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes or skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit. Do
not allow conductive materials such as rings, bracelets, or keys to touch
the battery. The battery or conductor may overheat and cause harm.
• Charge the battery provided with or identified for use with this product
only in accordance with the instructions and limitations specified in this
manual.
• Observe proper polarity orientation between the battery and battery
charger.
• Do not disassemble your telephone. There are no user-serviceable parts
inside. Refer to qualified service personnel for servicing.
Parts checklist
Save your sales receipt and original packaging in the event warranty service is
necessary.
Your telephone contains the following items:
User’s manual
Quick start guide
EL41108
EL41108
5.8 GHz cordless
telephone with caller ID/
call waiting
5.8 GHz cordless
telephone with caller ID/
call waiting
REMOVE
REMOV
REMOVE
User's manual
Quick start guide
Cordless handset
Telephone base
Battery for cordless
handset
Battery compartment
door
Power adapter for
telephone base
Telephone line cord
User’s manual
EL41108
5.8 GHz cordless
telephone with caller ID/
call waiting
REMOVE
Table of contents
Getting started
Appendix A
Quick reference guide
Screen icons, indicator
lights & tones.............................33
handset..............................................2
telephone base..............................3
Handset main menu..........................4
Telephone base installation...........5
Installation options............................7
Battery installation & charging....9
Appendix B
Handset display screen
messages......................................34
Appendix C
Troubleshooting................................35
Appendix D
Telephone operation
Settings.................................................11
Basic operation.................................16
Options while on calls...................19
Important safety instructions.....42
Appendix E
FCC part 68 & ACTA.......................45
Appendix F
FCC part 15.........................................47
Directory
Directory...............................................21
Speed dial............................................22
New directory entries....................23
Directory search...............................25
Change or dial entries...................26
Appendix G
Limited warranty..............................48
Appendix H
Technical specifications................51
Appendix I
Index.......................................................52
Caller ID
Caller ID history................................27
Review the caller ID
history............................................30
Delete caller ID history
entries............................................31
Add entries to the directory.......32
1
Getting started
Quick reference guide - handset
CHARGE
MENU/SELECT
Press to display menu.
Press to store a
The light is on when
a cordless handset is
properly positioned to
charge in the telephone
base.
programming option.
CID/-VOLUME
DIR /VOLUME+
When in a menu, press
to scroll down. When
the phone is not in use,
press to display caller ID
history entries (page 30).
While entering names
or numbers, press to
move the cursor to the
left. During a call, press
to decrease listening
volume.
When in a menu, press
to scroll up. When the
phone is not in use, press
to display directory entries
(page 25). While entering
names, press to advance
the cursor. During a call,
press to increase listening
volume.
OFF/CLEAR
PHONE/FLASH
During a call, press to hang
up (page 16). While using
menus, press to cancel an
operation, or exit the menu.
Press to make or answer
a call. During a call, press
to receive an incoming
call if call waiting is
REDIAL/PAUSE
activated (page 19).
When the phone is not
in use, press repeatedly
to display the last five
numbers called (page 17).
While dialing or entering
numbers to the directory,
press to insert a four-
second dialing pause
CHAN/REMOVE
When on a call, press to
scan for a clearer channel
when there is static or
interference on the line
(page 20). When in caller
ID mode, press to delete
the displayed caller ID
entry (page 31), or press
and hold to delete all
caller ID entries when the
phone is not in use
REMOVE
(page 24).
MUTE
While on a call, press to
mute the microphone.
Press again to resume your
conversation (page 19).
(page 31).
2
Getting started
Quick reference guide - telephone base
IN USE
• On steady when a handset
is in use.
• Flashes quickly while an
incoming call is ringing.
VOICEMAIL
Flashes when you have new
voicemail. Voicemail service
is offered by your telephone
service provider.
HANDSET LOCATOR
Press to make the handset
beep when a handset is not on
the telephone base (page 18).
3
Getting started
Handset main menu
To enter the main menu:
1. Press MENU/SELECT when the handset is not in use.
2. Press CID or DIR
to select a handset feature menu, then press
MENU/SELECT to enter that menu.
To return to the idle mode, press OFF/CLEAR.
DIRECTORY allows you
to store and search for
names and numbers
(page 21).
SPEED DIAL allows
you to store or dial a
number in a speed dial
location (page 22).
RINGER allows you to
set the ringer (page 12).
DIRECTORY
SPEED DIAL
RINGER: 1
RINGER VOL allows
you to set the ringer
volume (page 13).
DATE/TIME allows you
to set the date and
time (page 12).
DIAL MODE allows you
to set tone or pulse
dialing (page 11).
RINGER VOL: HI
DATE/TIME
DIAL MODE: TONE
CLR VOICEMAIL allows
you to turn off the
indication that there
is new voicemail when
there is none (page 14).
HOME AREA CODE
allows you to set your
home area code
(page 15).
LANGUAGE allows you
to set your handset
display language
(page 11).
CLR VOICEMAIL
HOME AREA CODE
LANGUAGE
4
Getting started
Telephone base installation
The telephone base can be placed on a flat surface or vertically mounted
on the wall (page 7). For optimum range and better reception, place the
telephone base in a central and open location.
Avoid placing the telephone base too close to:
• Communication devices such as: personal computers, computer routers,
television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11)
or other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
5
Getting started
Telephone base installation
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone base and the telephone wall jack. The filter will prevent noise
and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
Install the telephone base as shown below.
1. Plug the small
2. Plug one end of
the telephone
line cord into the
telephone jack
on the underside
of the telephone
base.
end of the power
adapter into the
power jack on
the underside of
the telephone
base.
3. Route cords
through slots.
DSL filter
(available from your DSL
Internet provider.)
5. Plug the
large end of
the power
adapter into
an electrical
outlet not
controlled by
a wall switch.
4. Plug the other
end of the
telephone line
cord into a
telephone jack.
Telephone line cord
NOTES:
1. Use only the power adapter supplied with this product or equivalent. To order a replacement
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. This power adapter is intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-
the-table or cabinet outlet.
6
Getting started
Installation options
The telephone base is designed for both desktop installation and wall mount
installation. If wall mounting is desired, a telephone outlet wall mounting
plate with mounting studs is required. This mounting plate is available for
purchase at many hardware or consumer electronics retailers and may require
professional installation.
Desktop to wall mount installation
1. Plug the telephone line cord
and power adapter into the
telephone base. Bundle the
telephone line cord and route
cords through the slots, then
secure with a twist tie.
2. Plug the power adapter and
telephone line cord into
the wall outlets, then align
the mounting studs on the
telephone outlet plate with
the mounting holes on the
telephone base.
1
3. Place the telephone base
mounting holes just above the
mounting studs, then slide the
2
telephone base down until it is
secure.
7
Getting started
Installation options
Wall mount to desktop installation
To change the telephone base from the wall mount position to desktop
position, make sure that you first unplug the power adapter and telephone
line cord from the wall outlets before you begin.
1
1. Slide the telephone base
2
Mounting
studs
upwards, then pull the
telephone base away from
the wall off of the mounting
studs.
2. Unplug the power adapter
and the telephone line cord
from the electrical outlet and
the telephone jack.
3. Plug the telephone line cord
into the telephone base and
telephone wall jack, then plug
the power adapter plug into
the telephone base and a
power outlet not connected
to a wall switch.
8
Getting started
Battery installation & charging
Install the battery as shown below. After installing the battery, you can
make and receive short calls, but replace the handset in the telephone
base when not in use. For optimal performance, charge the handset battery
for at least 16 hours before use. When fully charged, the handset battery
provides approximately five hours of talk time or six days of standby time.
If the handset has not been used for a long time or if the battery inside is
completely depleted, put it on the telephone base for recharging.
Step 1
Step 2
Step 3
Insert the battery plug as
indicated, making sure that
it matches the color-coded
label inside the battery
compartment.
Place the battery
and wires inside the
compartment.
Slide the battery
compartment cover
up until it clicks.
CHARGE
light
Step 4
Charge the handset, by placing the
handset face up in the telephone
base. The CHARGE light on the
handset should be on as soon as
the handset is properly placed on
the telephone base.
REMOVE
9
Getting started
Battery installation & charging
Low battery indicator
LOW BATTERY
Return the handset to the telephone base to recharge
when this symbol flashes and the handset beeps or when
the handset screen displays LOW BATTERY.
10:08AM
02/14
To replace the battery, Press the tab and slide the
battery compartment cover downwards. Lift out the old
battery and disconnect it from the handset. Follow the
instructions on the previous page to install and charge
the new battery.
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery, replacement battery (part number 89-1332-00-00)
or equivalent. To order a replacement battery, visit our website at
1 (866) 288-4268.
2. See the Troubleshooting section on pages 35-41 for charging issues.
10
Telephone operation
Settings
To customize how the handset works:
1. Press MENU/SELECT in the idle mode to enter
the handset main menu.
2. Use CID or DIR to scroll to the desired
feature.
3. Press MENU/SELECT to select the feature.
To stop at any time, press OFF/CLEAR.
Language
To change the language to Espanol, or Francais:
1. Press MENU/SELECT in the idle mode to enter
LANGUAGE
the handset main menu.
2. Press CID or DIR
until the screen displays
LANGUAGE.
3. Press MENU/SELECT. The current setting is
flashing.
4. Press CID or DIR
to choose ENGLISH,
FRANCAIS, or ESPANOL.
5. Press MENU/SELECT to save your selection and
return to the main menu.
Dial mode
The dial mode defaults to tone. If you do not
have touch tone service, you will need to change
the setting to pulse:
DIAL MODE: TONE
1. Press MENU/SELECT in the idle mode to enter
the handset main menu.
2. Press CID or DIR
until the screen displays
DIAL MODE: and the current setting.
3. Press MENU/SELECT. The current setting is
flashing.
11
Telephone operation
Settings
4. Press CID or DIR
to display TONE or
PULSE.
5. Press MENU/SELECT to save your selection and
return to the main menu.
Ringer
1. Press MENU/SELECT in the idle mode to enter
RINGER: 1
the handset main menu.
2. Press CID or DIR
until the screen displays
RINGER: and the current setting.
3. Press MENU/SELECT. The current setting is
flashing. You also hear the current ringer
sound.
4. Press CID or DIR
to display 1, 2, 3 or 4.
You will hear a sample of each ringer sound.
5. Press MENU/SELECT to choose the displayed
ringer sound and return to the main menu.
Date & time
To manually set the date and time on the handset
display:
DATE/TIME
1. Press MENU/SELECT in the idle mode to enter
the handset main menu.
2. Press CID or DIR
until the screen displays
DATE/TIME.
NOTES:
3. Press MENU/SELECT to view or set date and
1. You can choose to set
the time manually, or
time.
4. Press CID or DIR
to change the month
you can allow it to be set
automatically with incoming
caller ID information. The
time will be set automatically
only if you subscribe to caller
ID service provided by your
local telephone company
(page 27).
in the date and time line at the bottom of the
display, then press MENU/SELECT.
5. Repeat step four to set the date, hour, minute,
and AM/PM.
6. Press MENU/SELECT to save selection and
2. Caller ID will not set the year.
return to the main menu.
12
Telephone operation
Settings
Ringer volume
You can set your handset to a ring volume level
RINGER VOL: LOW
of HI, LOW, or OFF. To set the ring level:
1. Press MENU/SELECT in the idle mode to enter
the handset main menu.
2. Press CID or DIR
until the screen displays
RINGER VOL: and the current setting.
3. Press MENU/SELECT. The current setting is
flashing. You also hear the current volume
level.
4. Press CID or DIR
to choose the desired
volume level. You will hear a sample of each
ringer volume.
5. Press MENU/SELECT to save your selection and
return to the main menu.
-OR-
1. Press and hold CID or DIR
when the
cordless handset is idle (not in use).
2. Press CID or DIR
to choose the desired
volume level. You will hear a sample of each
ringer volume.
3. Press MENU/SELECT to save your selection and
return to the main menu.
NOTES:
1. When the volume level is at the HI or OFF setting, you will
hear two alert beeps.
2. If you choose OFF, the handset ringer will be turned off, and
the screen will display RINGER OFF and
when the handset
is idle (not in use). If there are unreviewed calls, the screen
will display XX MISSED CALLS and instead of RINGER OFF
and
.
13
Telephone operation
Settings
Voicemail indication
NEW VOICEMAIL
If you subscribe to voicemail service offered by
your telephone service provider, the voicemail
waiting indicator feature will indicate you have
new messages. The indicators are: 1) VOICEMAIL
light on the telephone base will flash, 2) NEW
VOICEMAIL will show on all handset screens, and
AM
10:08
02/14
3)
icon will show on all handset screens.
NOTES: This telephone does not have a built-in answering
system.
CLR VOICEMAIL
Clear voicemail indication
Use this feature when the telephone indicates
there is voicemail when you have none or you
have accessed your voicemail from a remote
location (while away from home). This feature only
turns off the displayed NEW VOICEMAIL message,
icon and VOICEMAIL light; it does not delete
your voicemail message(s). If there is actually a
new voicemail message, your local telephone
company will continue to send a signal which will
CLEAR? YES
cause the NEW VOICEMAIL message, the
icon
and the VOICEMAIL light to turn back on.
To manually turn off the new voicemail indication:
NOTES:
1. Press MENU/SELECT when the handset is not in
1. Telephone company
voicemail may alert you to
new messages with stutter,
(broken) dial tone. Contact
your telephone company for
more details.
use.
2. Use CID or DIR
to scroll to the CLR
VOICEMAIL menu, then press MENU/SELECT.
3. Press MENU/SELECT again to clear the new
voicemail indication, or press OFF/CLEAR to
exit.
2. For information about using
your voicemail service
contact your telephone
company for assistance.
14
Telephone operation
Settings
Home area code
If you dial seven digits to make a local call (area
code not required), you can program your area
code into the telephone as the home area code.
After setting, if you receive a call from within
your home area code, the screen will display
the telephone number with the home area code.
However, the home area code will not be shown
when reviewing the caller ID history.
HOME AREA CODE
NOTE: If, in the future,
your telephone service
provider requires you to
dial 10 digits to make a
local call (area code +
phone number), program
your home area code to
000.
To program the home area code:
1. Press MENU/SEL in the idle mode to enter the
handset main menu.
2. Press CID or DIR
until the screen displays
HOME AREA CODE.
3. Press MENU/SEL.
4. Press the dial pad keys to enter a three-digit
home area code.
5. Press MENU/SEL to save and return to the main
menu.
Please refer page 30 for other dialing options.
15
Telephone operation
Basic operation
Make a call
To make a call:
• Press PHONE/FLASH, then enter the
telephone number.
Elapsed
time
To end a call:
PHONE
0:00:30
• Press OFF/CLEAR or return the handset in the
telephone base.
On-hook dialing (predialing)
• Enter the telephone number, then press
PHONE/FLASH. To make corrections as you
enter the number, press CID or DIR
to
move to the digit you want to erase, then press
CHAN/REMOVE.
REMOVE
The screen displays the elapsed time of the
current call (in hours, minutes and seconds).
Answer a call
To answer a call:
• Press PHONE/FLASH.
-OR-
• Press any keys (except CID, DIR
and
OFF/CLEAR).
To end a call:
• Press OFF/CLEAR or return the handset in the
telephone base.
NOTE: Pressing
PHONE/FLASH to access service from
your local telephone service provider will not affect the
elapsed time.
16
Telephone operatiion
Basic operation
Redial
While the phone is not in use, press
REDIAL/PAUSE repeatedly to display the last
five numbers called (up to 30 digits). To dial the
number displayed, press PHONE/FLASH. Or, after
pressing PHONE/FLASH, press REDIAL/PAUSE to
call the number last dialed.
To delete the redial memory, press REDIAL/PAUSE,
then press CHAN/REMOVE to delete one by one.
Ringer
silenced
Press OFF/CLEAR to exit.
NOTE: While on a call, press REDIAL/PAUSE to review the
last number dialed. You cannot delete from redial while
on a call.
REMOVE
Temporary ringer silencing
While the telephone is ringing, press OFF/CLEAR
to silence the ringer temporarily. This will silence
the ringer without disconnecting the call. You can
answer the call. The next incoming call will ring
normally.
Auto off
A call will be ended automatically when you put
the handset in the telephone base.
17
Telephone operatiion
Basic operation
Handset locator
The handset locator feature is useful if you
misplace a handset.
** PAGING **
To start the paging tone:
• Press HANDSET LOCATOR at the telephone
base. This starts the paging tone at the handset
for 60 seconds to help you locate the handset.
To stop the paging tone:
• Press HANDSET LOCATOR on the telephone
base.
-OR-
REMOVE
• Place the cordless handset in the telephone
base.
NOTES:
1. If the cordless handset is charging in the telephone base,
pressing HANDSET LOCATOR does not generate a
paging tone.
2. When paging, pressing
OFF/CLEAR on the cordless
handset will cancel the page.
18
Telephone operation
Options while on calls
Volume control
While on a call, press CID/-VOLUME to decrease
the volume, press DIR /VOLUME+ to increase
the volume.
VOLUME
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call while you are already on
a call. Press PHONE/FLASH to put your current
call on hold and take the new call. Press
PHONE/FLASH anytime to switch back and forth
between calls.
REMOVE
Mute
The mute function allows you to silence the
microphone. You can hear the caller, but the
caller will not be able to hear you.
To mute the call:
• Press MUTE to silence the microphone. When
mute is on, MIC MUTED will be displayed
temporarily on the handset screen and MUTE
will be shown until mute is turned off.
To un-mute the call:
• Press MUTE again and resume speaking. When
mute is turned off, MIC ON will be displayed
temporarily on the handset screen.
REMOVE
Mute
19
Telephone operation
Options while on calls
Temporary tone dialing
If dial pulse (rotary) is selected, you can switch
to touch tone dialing during a call by pressing
TONE . This can be useful if it is necessary to
*
send tone signals for long-distance services.
After you hang up or press PHONE/FLASH
(to receive a call waiting call), the telephone
automatically returns to dial pulse (rotary) service.
Channel selection
REMOVE
During a call, if you hear clicks and pops, or if the
speech sometimes fades, press CHAN/REMOVE on
the handset to scan for a clearer radio channel
between cordless handset and telephone base.
20
Directory
Directory
Memory capacity
The handset directory can store up to 30 entries
(including nine speed dial entries). Each entry can
contain a number up to 24 digits, and a name up
to 14 characters. A convenient search feature can
help you find and dial numbers quickly (page 25).
PAT WILLIAMS
5551234
Timeouts & error messages
If you pause for too long while creating an entry,
the telephone will time out and you will have to
begin again.
REMOVE
If all memory locations are in use, the screen
will display MEMORY FULL. You will not be able
to store a new number until an existing one is
deleted.
MEMORY FULL
21
Directory
Speed dial
You can enter nine speed dial numbers of up to
30 digits. Each number is stored in a speed dial
location (1-9).
NOTE: The speed dial
feature occupies up to
nine of the thirty memory
locations in the directory.
For example, if there are
only five speed dial
entries, then up to 25
entries can be stored in
the directory. If there are
already 30 entries in the
directory, no new
The nine speed dial numbers on handset will be
automatically added to the handset directory.
You can also make existing directory entries into
speed dial entries (page 26).
directory and speed dial
entries can be stored in
memory until some of the
existing ones are deleted.
Enter a speed dial number
1. Press MENU/SELECT.
2. Press DIR
or CID until the screen displays
SPEED DIAL.
3. Press MENU/SELECT.
4. Press a dial pad key (1-9) to select a speed dial
location.
5. Enter a name up to 14 characters (page 23),
then press MENU/SELECT.
6. Enter a telephone number up to 24 digits
DIRECTORY
SPEED DIAL
ENTER 1-9
(page 23), then press MENU/SELECT.
7. Choose distinctive ringing (N or Y) by pressing
CID or DIR . If you choose Y (and if you
have caller ID service), a different ringing style
will alert you when this person calls.
8. Press MENU/SELECT to store the number. You
will hear a confirmation tone.
ENTER NAME
01
Call a speed dial number
To use speed dialing, press and hold a dial pad
key (1-9) to display the number and name stored
in that speed-dial location, then press
PHONE/FLASH to dial.
Edit or delete a speed dial number
Press and hold a dial pad key (1-9) to display
the entry you want. Press MENU/SELECT, then
NOTE: You can convert
any directory entry into a
speed dial entry (page 26).
press CID or DIR
until the option you want is
displayed (page 26).
22
Directory
New directory entries
Create & store a directory entry
NOTE: If all memory
locations are in use, an
error tone will sound
when you attempt to
enter a number. This
means the memory
is full, and you will
1. Press MENU/SELECT in the idle mode to enter
the handset main menu.
2. Press MENU/SELECT again to enter the
not be able to store a
new number until you
delete an existing one.
DIRECTORY menu.
3. Enter the name when prompted.
• Use the dial pad to enter a name (up to 14
characters). See the chart below.
DIRECTORY
- Press DIR
to move the cursor to the
right. Press CID to move the cursor to
the left.
- Press CID or DIR
to move to the
ENTER NAME
character you want to erase, then press
CHAN/REMOVE.
4. When finished entering the name, press
MENU/SELECT.
PAT JOHNSON_
23
Directory
New directory entries
5. Enter the telephone number when prompted.
ENTER NUMBER
• Use the dial pad to enter up to 24 digits.
- Press DIR
to move the cursor to the
right. Press CID to move the cursor to
the left.
- Press CID or DIR
to move to the
PAT JOHNSON
5556789_
character you want to erase, then press
CHAN/REMOVE.
- Press REDIAL/PAUSE to enter a four-
second dialing pause. A P will be inserted.
-OR-
DISTINCT RING? N
5556789
• Copy the last redial number by pressing
REDIAL/PAUSE. Press MENU/SELECT to copy
the number.
6. When finished entering the telephone number,
press MENU/SELECT.
7. Select desired ring pattern.
• Press CID or DIR
to select Y (if you
want to assign a distinctive ring tone) or N
(for a normal ring pattern). If you choose yes
(and if you have caller ID service), a different
ringing style will alert you when this person
calls.
8. Press MENU/SELECT to choose the desired
option and store this entry in the directory.
NOTE: A D appears in the display of each entry that
has been assigned a distinctive ring.
24
Directory
Directory search
Review directory entries
1. Press DIR when the phone is not in use.
DIRECTORY EMPTY will be displayed if there
are no directory entries in the handset.
2. Press CID or DIR
to browse through the
DIRECTORY
directory.
3. Press OFF/CLEAR to exit the directory.
NOTES:
1. When reviewing directory entries, all entries (including
those in the directory and in the speed dial) are displayed in
alphabetical order. The entries in the speed dial are identified
by its speed dial number (01-09) in the lower right corner of
the screen (page 22).
ADAM
5551234
2. A
appears in the display of each entry that has been
D
assigned a distinctive ring (page 24).
BETH
5554321
Search by name
To shorten your search, press DIR then use the
telephone dial pad keys to enter the first letter of
a name, then press DIR to scroll forward until
you find the desired name.
-OR-
If you have more than one name entry that begins
with the same letter, it is necessary to scroll
through all the names beginning with that letter
before seeing names that begin with the next
letter.
JOHN
5550123
Press dial pad keys once for the first letter, twice
for the second, three times for the third.
For example, if you have name entries JENNIFER,
KEVIN and LINDA in your directory, pressing the
dial pad key 5 (JKL) once will show JENNIFER,
twice KEVIN, three times LINDA.
NOTE: When searching alphabetically and you press a
dial pad button, if there are no entries beginning with
the letters on that button, the handset will show
NO DATA.
25
Directory
Change or dial entries
When any entry is displayed, press MENU/SELECT
to see options. Press CID or DIR
to highlight
the option you want (blinking text), then press
MENU/SELECT again to select it.
Edit an entry
DIRECTORY
When EDIT is blinking, press MENU/SELECT. You
can change the name and number (or distinctive
ring setting on the cordless handset) by following
the steps described on pages 23-24.
Delete an entry
ADAM
5551234
Press CID or DIR
until DEL is blinking, then
press MENU/SELECT to display a confirmation
screen of ERASE NO YES.
You can press CID or DIR
to alternate
between NO or YES to determine:
SPEED EDIT DEL
5551234
• When YES is blinking, press MENU/SELECT to
delete the entry.
• When NO is blinking, press MENU/SELECT to
cancel the procedure.
SPEED EDIT DEL
5551234
Change a directory entry into a speed dial entry
Press CID or DIR
until SPEED is blinking,
press MENU/SELECT, then press a memory
location (1-9) to transfer this entry to your speed
dial directory.
SPEED EDIT DEL
5551234
NOTE: If you use a memory location that is already
assigned to a different entry in the directory the original
entry will remain in the directory, but will no longer be a
speed dial number.
Display dial
When any directory entry is displayed, press
PHONE/FLASH to dial the displayed number.
26
Caller ID
Caller ID history
About caller ID with call waiting
This product has a caller ID function with call
waiting feature which works with service from your
local telephone company.
Caller ID with call waiting lets you see the name
and telephone number of the caller before
answering the telephone, even when on another
call.
CHRISTINE SMITH
908-555-0100
10:08AM
02/14
It may be necessary to change your telephone
service to use this feature. Contact your telephone
company if:
• You have both caller ID and call waiting, but
as separate services (you may need combined
service).
REMOVE
• You have only caller ID service, or only call
waiting service.
• You do not have any caller ID or call waiting
services.
This product can be used with regular caller ID
service, or this product’s other features can be
used without subscribing to either caller ID or
combined caller ID with call waiting service. There
are fees for caller ID services, and they may not
be available in all areas.
Depending on your service, you may see the
caller’s number or the caller’s name and number.
This product can provide information only if both
you and the caller are in areas offering caller
ID service and if both telephone companies use
compatible equipment. The time and date are sent
by the telephone company along with the call
information.
27
Caller ID
Caller ID history
How caller ID works
If you subscribe to caller ID service provided by
your local telephone company, information about
each caller will be displayed between the first and
second ring.
CHRISTINE SMITH
908-555-0100
10:08AM
02/14
Call number in
the caller ID
history
Caller’s name
Caller’s phone
number
CHRISTINE SMITH
908-555-0100
02
Appears when
the call is missed
and unreviewed
10:08AM
02/14
Date of
call
Time of
call
Information about the last 30 incoming calls is
stored in the caller ID history. You can review the
caller ID history to find out who has called, return
the call, or copy the caller’s name and number
into directory.
REMOVE
NOTES:
1. Caller ID features will work
only if both you and the
caller are in areas offering
caller ID service, and if both
telephone companies use
compatible equipment.
When the caller ID history is full, the oldest entry
is deleted to make room for new incoming call
information.
If you answer a call before the information
appears on the screen, it will not be saved in the
caller ID history.
2. The number shown by your
caller ID will be in the format
sent by the telephone
company. The telephone
company usually delivers
10-digit telephone numbers
(area code plus telephone
number). If the telephone
number of the person calling
does not exactly match a
number in your directory,
the name will appear as
delivered by the telephone
company. For example if
the telephone company
includes the area code and
the directory number does
not, the name will appear as
delivered by the telephone
company.
About names
Names of callers will be displayed only if the
information is provided by your local telephone
company.
If the incoming telephone number exactly
matches a telephone number in your directory,
the name that appears on the screen will match
the corresponding name in your directory.
For example: If Christine Smith calls, her name will
appear as CHRIS if this is how you entered it into
your directory.
28
Caller ID
Caller ID history
There are also occasions when other information
or no information is displayed for various reasons:
On-screen message Reason
PRIVATE NAME
Caller prefers to remain
anonymous.
CHRISTINE SMITH
908-555-0100
PRIVATE CALLER
Caller name and telephone
number not revealed at
caller's request.
10:08AM
02/14
UNKNOWN NAME
Your local telephone company
is unable to determine the
caller's name.
UNKNOWN CALLER
Your local telephone company
is unable to determine the
caller's name and telephone
number. Calls from other
countries may also generate
this message.
REMOVE
Missed (new) call indicator
When the handset is not in use and has calls that
have not been reviewed, its screen will show XX
MISSED CALLS.
Any entries which have not been reviewed will be
counted as MISSED CALLS when the telephone
is idle. Each time a caller ID history entry marked
NEW is reviewed, the number of missed calls
decreases by one.
02 MISSED CALLS
10:08AM
02/14
Pat Williams
If there are too many missed calls and you don’t
want to review them one by one, but still want to
keep them in the caller ID history, press and hold
OFF/CLEAR for two seconds when the handset
is idle. All the entries in the caller ID history will
be considered old (have been reviewed), and the
missed calls counter is reset to 0.
555-1234
NEW
01
AM
10:08
02/14
29
Caller ID
PAT JOHNSON
908-555-0100
Review the caller ID history
03
10:08AM
02/14
The caller ID history displays the caller ID in
reverse chronological order, with the latest one
(the one with the highest number) first.
When the phone is not in use, press CID to
display information about the most recent caller.
CHRIS WILLIAMS
908-555-1234
02
10:08AM
02/14
Review your caller ID history
PHONE
9085551234
0:00:10
Press CID to scroll backward (display older
calls) or DIR
to scroll forward (display newer
calls). The highest call number is the most recent
call received.
PAT JOHNSON
Each unreviewed caller ID entry in the caller ID
history will be designated NEW until you have
reviewed it. After all calls have been reviewed, the
NEW will disappear from the screen.
908-555-0100
03
10:08AM
02/14
- OR-
Make a call from a caller ID entry
Press PHONE/FLASH to call the number currently
displayed.
PAT JOHNSON
908-555-0100
03
10:08AM
02/14
NOTE: If the number displayed is not in the correct
format for dialing, see Dialing options (below) for more
information.
PAT JOHNSON
1-908-555-0100
03
Dialing options
10:08AM
02/14
Caller ID numbers may appear with an area code
that may not be required for local calls.
PAT JOHNSON
555-0100
If the number displayed is not in the correct
format, you can change how it is dialed. Press
# repeatedly to see dialing options. With each
button press, a new option will be displayed.
Press PHONE/FLASH to dial when the number
appears in the proper format for your area.
03
10:08AM
02/14
PAT JOHNSON
1-555-0100
03
10:08AM
02/14
The various dialing options are:
908-555-0100
1-908-555-0100
555-0100
1-555-0100
30
Caller ID
Delete caller ID history entries
PAT JOHNSON
908-555-0100
Delete a single caller ID history entry
03
10:08AM
02/14
Press CID to display the latest caller ID listing.
Use the CID or DIR
keys to find the entry you
CHRIS WILLIAMS
908-555-1234
want to delete, then press CHAN/REMOVE. When
the entry is deleted, the next oldest record is
displayed.
02
10:08AM
02/14
MARK CLAYTON
908-555-5678
Delete all caller ID history entries
01
To clear your caller ID history completely, press
and hold CHAN/REMOVE while the telephone is
idle (not in use). This will display a confirmation
screen asking if you want to erase all entries in
the caller ID history. If you select yes, the caller ID
history will be cleared and the screen will return
to normal standby display, and the missed calls
counter is reset to 0.
10:08AM
02/14
- OR-
27 MISSED CALLS
10:08AM
02/14
ERASE ALL? N Y
NOTE: When there are already 30 entries in the caller ID
memory, the next incoming call will automatically cause
the oldest entry to be deleted from the caller ID
memory.
ERASE ALL? N Y
10:08AM
02/14
31
Caller ID
PAT JOHNSON
908-555-0100
Add entries to the directory
03
Add entries to the directory
10:08AM
02/14
While you have a caller ID entry displayed, follow
the steps below to enter it into your telephone
directory.
DIAL
PROGRAM
908-555-0100
03
1. Press CID when the phone is not in use.
CID EMPTY will be displayed if there are no
caller ID history entries in the handset.
10:08AM
02/14
PAT JOHNSON
9085550100
2. Press MENU/SELECT, then press CID or DIR
until the PROGRAM flashing.
3. Press MENU/SELECT and edit the name and
number as desired.
PAT JOHNSON
9085550100_
4. Press MENU/SELECT, then press CID or
DIR to alternate between Y and N. If you
choose Y (and if you have caller ID service),
a distinct ring tone will alert you when this
person calls.
DISTINCT RING? N
9085550100
5. Press MENU/SELECT to confirm, the entry is
added to the phone directory.
PAT JOHNSON
908-555-0100
NOTE: The entry copied to your telephone directory
remains in the caller ID history until deleted.
03
10:08AM
02/14
32
Appendix A
Screen icons, indicator lights & tones
Screen icons & alert tones
Screen icons
Microphone is muted.
06 MISSED CALLS
Ringer off.
02
10:08AM
02/14
Low battery (flashing); place handset in telephone base to
recharge.
Missed and unreviewed calls.
REMOVE
Handset alert tones
Two short beeps
The volume level is at the maximum or minimum setting.
Low battery warning.
Double beep every
minute when on a call
Four beeps
Out of range when on the line.
Error tone.
Five beeps
Confirmation tone
Command completed successfully.
Indicator lights
CHARGE
The light is on when
the cordless handset is
properly positioned to
charge in the telephone
base.
IN USE
• Flashes quickly while an
incoming call is ringing.
• The light is on when the
handset is in use.
Large lighted
display
VOICEMAIL
Flashes when you have new
voicemail. Voicemail service
is offered by your telephone
service provider.
Lighted keypad
REMOVE
33
Appendix B
Handset display screen messages
Screen display messages
CONNECTING...
The cordless handset is
waiting for a dial tone.
** RINGING **
** PAGING **
There is an incoming call.
CONNECTING .. .
The cordless handset locator
has been activated (the cordless
handset beeps to help you locate
it).
LOW BATTERY
SCANNING...
Cordless handset battery
is low. Place the cordless
handset in base to charge the
battery.
Cordless handset is scanning
for a clear channel to improve
sound quality.
REMOVE
There are missed and
unreviewed calls in your caller
ID history.
XX MISSED CALLS
RINGER OFF
The cordless handset ringer is
turned off.
MEMORY FULL
MIC MUTED
The handset directory is full.
The handset microphone is
temporarily muted.
MIC ON
The handset microphone is no
longer muted.
POWER FAILURE
followed by
Cordless handsets cannot
communicate with the base.
Check base power, or move
closer.
OR OUT OF RANGE
34
Appendix C
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone
does not work
at all.
• Make sure the battery is installed and charged correctly
(page 9). For optimum daily performance, return the
cordless handset to the telephone base after use.
• Make sure the power adapter is securely plugged into an
outlet not connected to a wall switch.
• Make sure the telephone line cord is plugged firmly into
the telephone base and the modular wall jack.
• Unplug the telephone’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and base to
synchronize.
• Charge the battery in the cordless handset for at least
16 hours.
• Remove and re-insert the battery. If that still does not
work, it may be necessary to purchase a new battery.
• Disconnect the telephone base from the modular jack
and plug in a working telephone. If this telephone does
not work, the problem is probably in the wiring or the
local service. Call the local telephone company.
• Place the handset in the base for recharging. The
CHARGE light on the handset should be on as soon as
the handset is properly placed on the telephone base. If
the handset has not been used for a long time or if the
battery inside is completely depleted. Depending on the
strength of the battery in the handset, it may take up
to 10 minutes before the handset screen shows NEEDS
CHARGING.
LOW BATTERY
is displayed on
screen.
• Remove and re-install the battery and use it normally
until fully discharged, then recharge the handset on the
telephone base for 16 hours.
• If the above measures do not correct the problem, the
battery may need to be replaced.
35
Appendix C
Troubleshooting
• Make sure the handset is placed in the telephone base
The battery
does not
charge in the
handset or the
handset battery
does not
correctly. The CHARGE light on the handset should be
on.
• If the cordless handset is in the telephone base, but the
CHARGE light is not on, refer to The CHARGE light is
off in this section.
accept charge.
• It may be necessary to purchase a new battery. Please
refer to the Batteries section of this user’s manual.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual for
further instruction.
• Clean the metallic charging contacts on the cordless
handset and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
The CHARGE
light is off.
• Make sure the power adapter and telephone line cords
are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before
plugging it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual for
further instruction.
There is no dial • First, try all the suggestions in My telephone does not
tone.
work at all, on the previous page.
• Move the cordless handset closer to the telephone base.
It might be out of range.
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Disconnect the telephone base from the telephone jack
and connect a different telephone. If there is no dial
tone on that telephone either, the problem is in your
wiring or local service. Contact your local telephone
company.
36
Appendix C
Troubleshooting
• Make sure the ringer is on (page 13).
The telephone
does not ring
when there is
an incoming
call.
• Make sure the telephone line cord and power adapter
are plugged in properly (page 6).
• The cordless handset may be too far from the telephone
base. Move it closer to the telephone base.
• There may be too many extension telephones on
the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local
service. Contact the local telephone company (charges
may apply).
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers,
cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Test a working telephone at the same telephone jack. If
another telephone has the same problem, the problem
is in the telephone jack. Contact your local telephone
company (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Re-install the battery and place the cordless handset in
the telephone base.
• Wait for the cordless handset to synchronize with the
telephone base. Allow up to one minute for this to take
place.
37
Appendix C
Troubleshooting
My phone rings
but when I try
to answer the
call the handset
screen shows
• The cordless handset may be too far from the telephone
base. Move closer to the telephone base and try to
answer the call.
CONNECTING…
I cannot dial
out.
• First, try all the suggestions in The telephone does not
ring when there is an incoming call, on the previous
page.
• Make sure there is a dial tone before dialing. It is
normal if the cordless handset takes a second or two to
synchronize with the telephone before producing a dial
tone. Wait an extra second before dialing.
• Make sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area.
Refer to the Dial mode section of this user’s manual
(page 11) to set the dial mode.
• If the other telephones in your home are having the same
problem, the problem is in the wiring or local service.
Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television,
radio, or other appliances may cause the telephone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless handset
before dialing, or dialing from another room in your
home with less background noise.
There is noise
or interference
during a
• The handset may be out of range. Move it closer to the
telephone base.
telephone
conversation.
38
Appendix C
Troubleshooting
My calls fade
out or cut in
and out when
I am using
• Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause
interference. Try moving the appliance or telephone base
to another outlet.
the cordless
handset.
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers,
cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Microwave ovens operate on the same frequency as
your telephone. It is normal to experience static on your
telephone while the microwave oven is operating. Do
not install this telephone in the same outlet or near a
microwave oven.
• If your telephone is plugged in with a modem or a
surge protector, plug the telephone (or modem/surge
protector) into a different location. If this doesn’t solve
the problem, re-locate your telephone or modem farther
apart from each other, or use a different surge protector.
• The layout of your home or office might be limiting
the operating range. Try moving the base to another
location, preferably a higher location for better reception.
• Disconnect the telephone base from the modular jack
and plug in a corded telephone. If calls are still not clear,
the problem is probably in the wiring or local service.
Contact your local service company (charges may apply).
• Select channels four through 10 for your router (refer to
the user’s manual of your router for more information).
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local
service. Contact the local telephone company (charges
may apply).
39
Appendix C
Troubleshooting
• If you subscribe to high-speed Internet service (Digital
Subscriber Line - DSL) through your telephone line, you
must install a DSL filter between the telephone base
and the telephone wall jack (see page 6). The filter will
prevent noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider
for more information about DSL filters.
I hear other
calls when using
the telephone.
• Disconnect the telephone base from the telephone jack.
Plug in a different telephone. If you still hear other calls,
the problem is probably in the wiring or local service.
Call your local telephone company.
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your telephone.
• The caller may not be calling from an area that supports
caller ID.
My caller ID
features are
not working
properly.
• Both you and the caller’s telephone companies must use
equipment compatible with caller ID service.
• If you subscribe to DSL service, install a DSL filter to
the telephone line between the telephone base and the
telephone line jack. Contact your DSL service provider
for filter information.
• Make sure you subscribe to caller ID with call waiting
features services provided by the local telephone
company.
The system
does not receive
caller ID or the
system does not
display caller
ID during call
waiting.
• The caller may not be calling from an area that
supports caller ID.
• Both you and the caller’s telephone companies must use
equipment compatible with caller ID service.
40
Appendix C
Troubleshooting
• If you subscribe to high-speed Internet service (Digital
Subscriber Line - DSL) through your telephone line, you
must install a DSL filter between the telephone base
and the telephone wall jack (see page 6). The filter will
prevent noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider
for more information about DSL filters.
Common cure
for electronic
equipment.
• If the telephone is not responding normally, try putting
the cordless handset in the telephone base. If it does not
seem to respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the
telephone base.
4. Re-install the battery and place the cordless handset
into the telephone base.
5. Wait for the cordless handset to synchronize its
connection with the telephone base. Allow up to one
minute for this to take place.
41
Appendix D
Important safety instructions
This symbol is to alert you to important operating or servicing
instructions that may appear in this user’s manual. Always follow basic safety
precautions when using this product to reduce the risk of injury, fire, or
electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas
leak, report it immediately, but use a telephone away from the area where
gas is leaking. If this product is a cordless model, make sure the base is
also away from the area.
• Do not use this product near water, or when you are wet. For example,
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can trip over
any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in
this user’s manual. If you cannot solve the problem, or if the product
is damaged, refer to the limited warranty. Do not open this product
except as may be directed in your user’s manual. Opening the product or
reassembling it incorrectly may expose you to hazardous voltages or other
risks.
• If this product has user-replaceable batteries, replace batteries only
as described in your user’s manual. Do not burn or puncture batteries
— they contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized plug
with one wide prong, it may not fit in non-polarized outlets. Do not defeat
the purpose of these plugs. If they do not fit in your outlet, the outlet
should be replaced by an electrician.
42
Appendix D
Important safety instructions
CAUTION: Use only the power adapter provided with this product. To
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Especially about cordless telephones
• Privacy: The same features that make a cordless phone convenient
create some limitations. Telephone calls are transmitted between the
telephone base and handset by radio waves, so there is a possibility that
your cordless phone conversations could be intercepted by radio receiving
equipment within range of the cordless handset. For this reason, you
should not think of cordless phone conversations as being as private as
those on corded phones.
• Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet. The electrical outlet should not be
controlled by a wall switch. Calls cannot be made from the handset if the
telephone base is unplugged or switched off, or if the electrical power
is interrupted.
• Power adapter: This power adapter is intended to be plugged into a
vertical wall outlet or a floor outlet.
• Potential TV interference: Some cordless telephones operate at
frequencies that may cause interference to TVs and VCRs. To minimize or
prevent such interference, do not place the telephone base of the cordless
telephone near or on top of a TV or VCR. If interference is experienced,
moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
• Rechargeable batteries: This product contains either Nickel-Cadmium
or Nickel-Metal Hydride rechargeable batteries. Exercise care in handling
batteries in order not to short the battery with conducting material such
as rings, bracelets, and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery
charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of
properly. Do not dispose of in household garbage. Do not burn or puncture.
Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
43
Appendix D
Important safety instructions
The RBRC™Seal means that the manufacturer is voluntarily participating in an industry
program to collect and recycle nickel-cadmium rechargeable batteries when taken
out of service within the United States. These batteries may be taken to a participating
local retailer of replacement batteries or recycling center. Or you may call
1 (800) 8-BATTERY for locations accepting spent nickel-cadmium batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR had recommended to physicians that:
Pacemaker patients
• Should keep wireless phones at least six inches from the pacemaker.
• Should NOT place wireless phones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless phone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless phones.
SAVE THESE INSTRUCTIONS
44
Appendix E
FCC part 68 & ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See Installation
Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially
wired alarm dialing equipment connected to your telephone line, ensure
the connection of this equipment does not disable your alarm equipment. If
you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents.
For repair procedures, follow the instructions outlined under the Limited
Warranty.
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company is
required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
45
Appendix E
FCC part 68 & ACTA
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store
emergency telephone numbers (e.g., police, fire, medical) in these locations. If
you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging
up.
Perform such activities in off-peak hours, such as early morning or late
evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that
the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
The REN is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the
sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
46
Appendix F
FCC part 15
This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used
such that parts of the user’s body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or more. If you choose to use a
clipping device, please make sure to only use the supplied AT&T belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
47
Appendix G
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In the
United States of America, visit our website at www.telephones.att.com
or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the PRODUCT
operating instructions. This limited warranty extends only to the CONSUMER
for products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it
with a new or refurbished PRODUCT of the same or similar design. The
manufacturer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR
from the date of purchase. If the manufacturer repairs or replaces a
materially defective PRODUCT under the terms of this limited warranty,
this limited warranty also applies to repaired or replacement PRODUCT for
a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-
year limited warranty; whichever is longer.
48
Appendix G
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or
modification by anyone other than an authorized service representative
of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or
rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the telephone.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call
1 (800) 222-3111; In Canada, please dial 1 (866) 288-4268. NOTE:
Before calling for service, please review the user’s manual - a check of the
PRODUCT controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this
limited warranty. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, the manufacturer
will notify you and will request that you authorize the cost of repair prior
to any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this limited
warranty.
49
Appendix G
Limited warranty
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT
to the service location along with a description of the malfunction or
difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all
of the manufacturer’s responsibilities regarding the PRODUCT. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state or
province to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use
of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
Please retain your original sales receipt as
proof of purchase.
50
Appendix H
Technical specifications
RF frequency band
(handset to telephone base)
5857.2 MHz — 5865.9 MHz
RF frequency band (telephone 912.75 MHz — 917.10 MHz
base to handset)
30
Channels
Modulation
FM
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
104 — 129Vrms
Telephone base voltage
(AC adapter output)
AC7.5V @200mA
Handset voltage
DC3.1 — 4.3V 400mAh
3.6V 400mAh Ni-Cd
Replacement battery
5.8 GHz analog technology
Dual band transmission combines the best of 5.8 GHz and 900MHz analog
technologies to provide quality performance and complete signal coverage for
a standard home, while not interfering with wireless routers.
Telephone operating range
This cordless telephone operates with the maximum power allowed by the Federal
Communications Commission (FCC). Even so, the handset and telephone base can
communicate over only a certain distance - which can vary with the locations of
the telephone base and handset, the weather, the layout, and the construction of
your home or office.
51
Appendix I
Index
A
I
Alert tones, 33
Answer a call, 16
Incoming caller ID history, 30
Indicator lights, 33
B
M
Battery charging, 9
Battery installation, 9
Battery low, 10
Make a call, 16
Missed calls, 29
Mute, 19
P
C
Power adapter, 6
Predialing, 16
Call waiting, 19
Caller ID, 27
Q
add entries to phone directory, 32
delete entries, 31
dial entries, 30
Quick reference guide, 2-3
R
Channel, 20
Recharging, 9
Redial, 17
D
Ringer silencing, 17
Ringer, 12
Delete caller ID history entries, 31
Delete redial entries, 17
Dialing,
Ringer volume, 13
directory dialing, 26
from a CID record, 30
mode, 11
S
Screen display messages, 34
Search for names, 25
Speed dial, 22
Directory, 21
dial number, 26
edit entries, 26
search, 25
T
Technical specifications, 51
Temporary tone dialing, 20
Troubleshooting, 35-41
DSL filter, 6
E
Elapsed time, 16
V
Volume control,
Ringer, 13
F
Flash (switchhook flash), 19
Telephone, 19
H
Handset locator, 18
Handset main menu, 4
Home area code, 15
52
© 2008 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China.
Issue 7 AT&T 08/08.
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