AT T E5937 User Manual

User’s manual  
5.8 GHz Cordless  
Telephone/Answering  
System E5926/E5927B/  
E5937B/E5947B/E1937B  
with Caller ID/CallWaiting  
IMPORTANT  
Information about caller ID with call waiting  
This product has a caller ID with call waiting feature that works with service from  
your local telephone service provider.  
Caller ID with call waiting lets you see who is calling before answering the phone, even  
when you’re on another call.  
You may need to change your telephone service to use this feature. Contact  
your telephone service provider if:  
You have both caller ID and call waiting, but as separate services (you may need  
combined service).  
You have only caller ID service, or only call waiting service.  
You don’t subscribe to any caller ID or call waiting services.  
You can use this product with regular caller ID service, or you can use this product’s  
other features without subscribing to either caller ID or combined caller ID with call  
waiting service.  
There are fees for caller ID services, and they may not be available in all areas.  
Depending on your service, you may see the caller’s number, or the caller’s name and  
number. This product can provide information only if both you and the caller are in areas  
offering caller ID service, and if both telephone companies use compatible equipment.  
The time and date are sent by the service provider along with the call information.  
Copyright © 2006 Advanced AmericanTelephones. All rights reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones.  
You must install and  
charge the battery before  
using the telephone.  
See page 10  
for easy instructions.  
STOP!  
For customer service or product  
information, visit our web site at  
or call 1 (800) 222-3111.  
In Canada, call 1 (866) 288-4268.  
Add new handsets to make your phone more versatile (see page 43)  
Your telephone can accommodate up to four cordless handsets. You can add new  
handsets (model E597-1, sold separately) at any time, but each must be registered  
with the base before use.  
The handset provided with your E5926 is automatically registered as handset1.  
Additional handsets will be assigned numbers in the order they are registered  
(handset 2, handset 3, or handset 4). You can register a maximum of four handsets.  
The E5927B has two handsets automatically registered as handsets 1 and 2. You can  
register two additional handsets, which will then be assigned as numbers 3 and 4.  
The E5937B/E1937B has three handsets automatically registered as handsets 1, 2  
and 3. You can register one additional handset, which will then be assigned as num-  
ber 4.  
The E5947B has four pre-registered handsets. You cannot register any additional  
handset with the base of E5947B.  
Handset 1  
Handset 2  
Handset 3  
Handset 4  
NOTE: A maximum of two handsets can be used on an outside call, and the other two handsets can be used  
on an intercom call.  
User's manual  
5.8 GHz Cordless  
Telephone/Answering  
System E5926/E5927B/  
E5937B/E5947B/E1937B  
with caller ID/call waiting  
Table of contents  
Getting started  
Answering system operation  
Answering system operation............30  
Day and time announcements..........31  
Outgoing announcements.................32  
Announcement only mode...............33  
Changing feature options..................34  
Message playback ................................35  
Recording and playing memos..........36  
Message counter displays..................37  
Remote access.....................................38  
Quick reference guide .........................2  
Parts checklist........................................4  
Before you begin...................................8  
Telephone base installation.................9  
Battery installation & charging.........10  
Wall mounting .....................................11  
Belt clip & optional headset...................12  
Telephone operation  
Basic operation....................................13  
Options while on calls.......................15  
Intercom calls.......................................17  
Call forward.........................................18  
Call transfer..........................................19  
Handset settings..................................20  
Appendix  
Screen icons, indicator  
lights & tones...........................................40  
Handset display screen messages ......41  
Adding new handsets ............................43  
Replacing a handset................................44  
Troubleshooting ..................................45  
Important safety instructions...........51  
FCC Part 68 and ACTA.....................54  
FCC Part 15.........................................55  
Limited warranty.................................56  
Technical specifications......................59  
Index......................................................60  
Remote access wallet card ...............61  
Directory  
Directory..............................................22  
New directory entries.......................23  
Directory search.................................25  
To dial, delete or change entries......26  
Caller ID operation  
Caller ID log.........................................27  
To review the call log.........................29  
1
Getting started  
Quick reference guide  
Cordless handset  
CID  
SELECT/MENU  
Press to scroll down while in menus.  
Press to display caller ID information  
(see page 29). While entering names  
or numbers, press to move the cursor  
to the left.  
Press to display menu, or to select a  
highlighted item from menu or save  
an entry.  
DIR  
PHONE/FLASH  
Press to scroll up while in menus.  
Press to display directory entries (see  
page 25). While entering names, press  
to move the cursor to the right.  
Press to make or answer a call.  
During a call, press to receive an  
incoming call if call waiting is activated  
(see page 15).  
OFF/CLEAR  
MUTE/DELETE  
During a call, press to hang up.  
While using menus, press to cancel  
an operation, back up to the previous  
menu, or exit the menu display.  
While on a call, press to mute microphone  
(see page 16).  
While reviewing the call log, press to delete  
an individual entry, or press and hold to  
clear the caller ID log (see page 29).  
While pre-dialing, press to delete digits  
from a string (see page 13).  
REDIAL/PAUSE  
Press to view redial memory (see page  
13). While entering numbers, press  
and hold to insert a dialing pause (see  
page 23).  
SPEAKER  
Press to activate handset speakerphone.  
Press again to resume normal handset  
use (see page 13).  
INTERCOM  
Press to initiate an intercom conversa-  
tion, transfer or forward a call (see  
pages 17-19).  
Feature menu  
> shows a highlighted item  
Feature menu  
Press or to scroll through  
menu items.  
>DIRECTORY  
CALL LOG  
DIRECTORY ..........See page 23  
CALL LOG..............See page 27  
RINGER VOLUME .See page 20  
RINGER TONE.......See page 20  
KEY TONE .............See page 20  
LANGUAGE............See page 21  
CLR VOICE MAIL...See page 21  
DIAL TYPE .............See page 21  
Press SELECT to select or  
modify a highlighted item.  
Press OFF/CLEAR to cancel  
an operation, back up to the  
previous menu, or exit the menu  
display.  
Menu  
2
Getting started  
Quick reference guide  
Telephone base  
VOLUME  
Press to adjust message  
playback volume.  
HANDSET LOCATOR  
Press to make handset(s) beep  
(see page 14).  
CHARGE  
IN USE  
On when the cordless handset is  
properly positioned to charge in  
the telephone base.  
On when handset is in use or you are registering a hand-  
set. Flashes when another phone is in use on the same  
line, or the answering system is answering an incoming  
call, or you are de-registering a handset from the base.  
Answering system controls (see pages 30-39)  
Press to play or stop playing messages.  
Press to repeat message.  
Press to skip to next  
message. Hold to  
speed up playback.  
Hold to slow playback.  
Press twice to hear  
previous message.  
ANSWER ON/OFF..........Press to turn answering system on or off.  
DELETE ..........................Press to delete a message during play back. Hold to  
delete all old messages when set is idle.  
TIME/SET........................Press to review or set the answering system clock.  
SETUP.............................Press to review or change answering system options.  
CHANGE.........................Press to change a menu option.  
REC/MEMO.....................Press to record a memo, or after pressing SETUP, to  
record an outgoing announcement.  
3
Getting started  
Parts checklist for E5926  
Save your sales receipt and original packaging in case you need to ship your telephone  
for warranty service.  
Check to make sure the telephone package includes the following:  
Telephone base  
Cordless handset  
Belt clip for cordless  
handset  
Battery pack  
for cordless  
handset  
Battery compartment cover  
Telephone line cord  
Power adapter for  
telephone base  
Wall mount bracket for  
telephone base  
4
Getting started  
Parts checklist for E5927B  
Save your sales receipt and original packaging in case you need to ship your telephone  
for warranty service.  
Check to make sure the telephone package includes the following:  
Telephone base  
Cordless handsets  
Wall mount bracket  
for telephone base  
Charger for cordless  
handset  
Battery packs for  
cordless handsets  
Battery compartment  
covers  
Power adapter for  
telephone base  
Power adapter for  
handset charger  
Belt clips for cordless  
handsets  
Telephone line cord  
5
Getting started  
Parts checklist for E5937B/E1937B  
Save your sales receipt and original packaging in case you need to ship your telephone  
for warranty service.  
Check to make sure the telephone package includes the following:  
Wall mount bracket  
for telephone base  
Telephone base  
Cordless handsets  
Belt clips for cordless  
handsets  
Battery packs for cordless  
handsets  
Battery compartment  
covers  
Chargers for cordless  
handsets  
Power adapter for  
telephone base  
Power adapters for  
handset chargers  
Telephone line cord  
6
Getting started  
Parts checklist for E5947B  
Save your sales receipt and original packaging in case you need to ship your telephone  
for warranty service.  
Check to make sure the telephone package includes the following:  
Wall mount bracket  
for telephone base  
Telephone base  
Cordless handsets  
Belt clips for cordless handsets  
Chargers for cordless handsets  
Telephone line cord  
Battery packs for cordless handsets  
Battery compartment covers  
Power adapter for  
telephone base  
Power adapters for  
handset chargers  
7
Getting started  
Before you begin  
About caller identification  
Telephone operating range  
Caller ID with call waiting features in  
this telephone let you see who’s call-  
ing before you answer the phone, even  
when you’re on another call. These  
features require services provided by  
your local telephone company.  
This cordless telephone operates with  
the maximum power allowed by the  
Federal Communications Commission  
(FCC). Even so, the handset(s) and  
base can communicate over only a cer-  
tain distance — which can vary with  
the locations of the telephone base  
and handset(s), the weather, the layout,  
and the construction of your home or  
office.  
Contact your telephone service pro-  
vider if:  
You have both caller ID and call  
waiting, but as separate services  
(you may need combined service).  
If you receive a call while you  
are out of range, the handset might  
not ring — or if it does ring, the call  
might not connect when you press  
PHONE/FLASH Move closer to the  
base, then press PHONE/FLASH to  
answer the call.  
You have only caller ID service, or  
only call waiting service.  
You don’t subscribe to any caller ID  
or call waiting services.  
You can use this telephone with regu-  
lar caller ID service, or you can use its  
other features without subscribing to  
either caller ID or combined caller ID  
with call waiting service. There may be  
fees for these services, and they may  
not be available in all areas.  
If you move out of range during a  
telephone conversation, you might  
hear noise or interference. To improve  
reception, move closer to the base.  
If you move out of range without  
pressing OFF/CLEAR, your telephone  
will be left off the hook. To hang  
up properly, walk back toward the  
telephone base, periodically pressing  
OFF/CLEAR until the call is discon-  
nected.  
Caller ID features will work only if  
both you and the caller are in areas  
offering caller ID service, and if both  
telephone companies use compatible  
equipment.  
See caller ID operation, beginning on  
page 27, for more details about how  
these features work.  
8
Getting started  
Telephone base installation  
Install the telephone base as shown below. Choose a location in a central location  
within the home and:  
• Away from any other cordless (wireless) device such as cordless telephones, 802.11  
wireless router (such asWiFi).  
• Away from other electronic equipment, microwave oven, television, computer, etc.  
Avoid excessive heat, cold, dust or moisture.  
• If you need to install your phone within the same room as other cordless phones or  
wireless products, you may need to select different channel(s) for your router and/or  
other cordless phones.  
Plug telephone  
line cord into  
telephone jack.  
Plug the large power  
adapter into an electrical  
outlet not controlled by a  
wall switch.  
NOTES:  
1. Use only the power cord supplied with this product. If you need a replacement, call 1 (800) 222-3111.  
In Canada, call 1 (866) 288-4268.  
2. Be sure to use an electrical outlet not controlled by a wall switch.  
9
Getting started  
Battery installation & charging  
After battery installation, place each handset in the telephone base or a charger and allow  
to charge for 16 hours before use. You can keep the battery packs charged by returning  
the handsets to the telephone base or chargers after each use. When the battery is fully  
depleted, a recharge takes about 12 hours. The average talk time on a fully charged bat-  
tery is about eight hours depending on environmental conditions, and the standby time is  
approximately four days.  
Press in and downward on  
the tab to open the battery  
compartment cover.  
Plug the battery  
pack connector  
into handset.  
Place the battery  
pack and wires in  
the compartment.  
Slide battery compartment  
cover up until it clicks closed.  
Plug power adapter into the jack  
on the underside of charger as  
shown, then plug into an electri-  
cal outlet.  
Place handset in base or  
charger to charge for 16  
hours before first use.  
LOW BATTERY  
Low battery indicator  
Return handset to base  
or charger to recharge  
when this symbol flashes.  
(Handset will beep when  
battery is low.)  
Caution: Use only the supplied rechargeable battery or replacement battery pack (part number 80-5848-00-00).  
NOTES:  
1. Use only the power cord supplied with this product. If you need a replacement, call 1 (800) 222-3111.  
In Canada, call 1 (866) 288-4268.  
2. Be sure to use an electrical outlet not controlled by a wall switch.  
10  
Getting started  
Wall mounting  
The base can be installed on any standard wall-phone outlet as shown below. Choose a  
location away from electronic equipment, such as personal computers, computer rout-  
ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.  
1) Connect telephone line cord and AC  
power cord to telephone jacks and wall  
jacks, as shown on page 9.  
b
b
2) Install wall mount bracket onto set.  
First put the two front wall mount  
bracket tabs into the front notches  
on bottom of telephone base, then  
squeeze the rear tabs of the wall  
mount bracket as you insert them into  
the rear notches on the bottom of  
the telephone base.  
NOTE: To disassemble the wall  
mount bracket, squeeze the rear notches  
while lifting up the wall mount bracket  
back and away from the telephone base.  
a
a
3) Plug power adapter into electrical  
outlet.  
4) Plug telephone line cord into tele-  
phone cord wall jack.  
5) Position the wall mount bracket  
over the wall outlet mounting pegs,  
and press and slide the wall mount  
bracket down firmly so it is held  
securely on the outlet mounting  
pegs.  
11  
Getting started  
Belt clip & optional headset  
Install belt clip as shown below if desired.  
For hands-free telephone conversations, you can use any industry standard 2.5 mm  
headset (purchased separately). For best results, use an AT&T 2.5 mm headset.  
Snap belt clip into  
notches on both  
sides of handset.  
To release belt clip from handset, press  
on both flaps of the clip (as shown). Pull  
and unlock one flap from the notch first  
before detaching the whole belt clip from  
handset.  
Plug 2.5 mm headset  
into jack on side of  
handset (beneath  
small rubber cap).  
12  
Telephone operation  
Elapsed time  
Basic operation  
PHONE  
00:00:12  
Making and answering calls  
To answer an incoming call, press PHONE/FLASH or  
SPEAKER, or any dial pad key (0-9, * or #). To make  
a call, press PHONE/FLASH or SPEAKER, then dial a  
number. Press OFF/CLEAR to hang up.  
To preview numbers before dialing, enter numbers first,  
then press PHONE/FLASH or SPEAKER to dial. Press  
MUTE/DELETE or OFF/CLEAR at any time to make cor-  
rections as you are entering numbers.  
The screen displays the elapsed time as you talk (in  
hours, minutes and seconds).  
SPEAKER  
00:00:12  
Hands-free speakerphone calls  
To answer a call, press SPEAKER. To make a call, press  
SPEAKER, then dial a number. During a call you can  
press SPEAKER to toggle between hands-free speak-  
erphone and normal handset use. Press OFF/CLEAR to  
hang up.  
REDIAL  
555-1234  
Last number redial  
Before pressing PHONE/FLASH, press REDIAL/PAUSE to  
display the most recently called numbers (up to 32 dig-  
its). Use the  
buttons or REDIAL/PAUSE repeatedly to  
view up to five recently called numbers. The handset will  
beep twice at the beginning or end of the list.  
Press PHONE/FLASH or SPEAKER to redial any dis-  
played number or press PHONE/FLASH then REDIAL/PAUSE  
to call the most recently called number (up to 32 digits).  
Press MUTE/DELETE to delete the number from the redial  
memory.  
13  
Telephone operation  
Basic operation  
Handset locator  
If you misplace the handset(s), press HANDSET  
LOCATOR at the base. This starts the paging tone at the  
handset(s) for 60 seconds to help you locate it. To stop  
the paging tone, press PHONE/FLASH, SPEAKER, or  
any dial pad key (0-9, *, or #) at the handset(s), or press  
HANDSET LOCATOR at the base.  
NOTES:  
1. The handset ringer volume also determines the level of the paging tone.  
If the handset ringer volume level is set to off (0), that handset will be  
silenced for all calls and paging (see page 20).  
2. During a page, if you press OFF/CLEAR on a handset, the ringer of  
that handset will be silenced. But the page will not be cancelled.  
14  
Telephone operation  
Options while on calls  
Volume control  
Press or on the VOLUME button on the side of  
the handset to adjust listening volume. Each button  
press raises or lowers volume by one level.  
Volume  
When you change the volume level, the new setting is  
saved.  
Flash  
Call waiting  
If you subscribe to call waiting service with your local  
telephone service provider, you will hear a beep if  
someone calls while you are already on a call. Press  
PHONE/FLASH to put your current call on hold and  
take the new call.You can press PHONE/FLASH at any  
time to switch back and forth between calls.  
Three-way conference calls  
While a call is in progress, a person at another handset  
can press PHONE/FLASH or SPEAKER to join the call.  
A person at either handset can press OFF/CLEAR, or  
place the handset in the base or charger, to drop out of  
the conference call, but the call will not be terminated  
until all handsets hang up.  
Only two handsets are allowed to connect to an out-  
side call.  
15  
Telephone operation  
Options while on calls  
Mute  
Press MUTE/DELETE to silence the microphone. You will  
be able to hear the person at the other end, but they  
will not be able to hear you until you press MUTE/DELETE  
again and resume speaking.  
Ringer  
silenced  
Temporary ring silencing  
Press OFF/CLEAR or MUTE/DELETE while the phone is  
ringing to silence the ringer temporarily.  
Tone  
Mute  
The next phone call will ring normally.  
NOTE: If you have more than one handset in use, all handsets ring with  
an incoming call. Press OFF or MUTE on one handset will only silence the  
ringer of that particular handset but the other handset(s) will continue to ring.  
Temporary tone dialing  
If you have dial pulse (rotary) service, you can switch  
to touch tone dialing during a call by pressing  
can be useful if you need to send tone signals for access  
to answering systems or long-distance services.  
. This  
*
After you hang up or press PHONE/FLASH (to receive a  
call waiting call), the phone automatically returns to dial  
pulse (rotary) service.  
16  
Telephone operation  
Intercom calls  
Intercom calls  
If you have more than one handset, you can use the  
intercom feature to have conversations between the  
handsets.  
• Press the INTERCOM button on a handset.  
You will see INTERCOMTO:  
• Enter the handset number of the handset you want to  
call. The display will show CALLING HANDSET X.  
• The called handset will ring and the display will show  
HANDSET X IS CALLING.  
• Press INTERCOM, PHONE/FLASH, SPEAKER or  
any dial pad key (0-9, *, or #) on the handset being  
called to answer the call.  
To end the intercom call:  
• Press OFF/CLEAR or INTERCOM at the handset.  
-OR-  
• Place the handset in the charger or base.  
NOTE: The intercom feature cannot be used while a handset is in the  
directory or call log. Pressing INTERCOM while on an outside call will  
initiate call transfer (see page 19).  
Handling incoming calls  
The phone will beep if you receive an outside call during  
an intercom conversation. You can either:  
• Press PHONE/FLASH to end the intercom call and  
answer the incoming call.  
-OR-  
• Press INTERCOM or OFF/CLEAR to disconnect the  
intercom connection without answering the incoming  
call. The incoming call will continue to ring.  
17  
Telephone operation  
Call forward  
Call forward  
If you have more than one handset, during a conversa-  
tion, you can forward an external call from one handset  
to another handset.  
• Press and hold INTERCOM.You will see FORWARD  
TO:  
FORWARD TO:  
• Enter the handset number (1, 2, 3, or 4) to which you  
want to forward the call. The display will show CALL  
FORWARDED.  
• The destination set will ring and the display will show  
INCOMING CALL.  
• Press PHONE/FLASH, SPEAKER or any dial pad key  
(0-9, * or #) on the destination handset to answer  
the call.  
NOTE: If the forwarded call is not answered within 30 seconds, the  
external call will be returned to the handset that originated the forward, and its  
display will show CALL BACK. If the returned call is not answered within an  
additional 30 seconds, the external call will end automatically.  
18  
Telephone operation  
Call transfer  
Call transfer  
If you have more than one handset, during a conversa-  
tion you can transfer a call to another handset.  
• Press INTERCOM (the external call is put on hold).  
You will seeTRANSFERTO:  
TRANSFER TO:  
• Enter the handset number (1, 2, 3, or 4) to which  
you want to transfer the call. The display will show  
CALLING HANDSET X.  
• The destination set will ring, showing an intercom call.  
The display will show HANDSET X IS CALLING.  
• Press PHONE/FLASH, INTERCOM, SPEAKER  
or any dial pad key (0-9, * or #) on the destination  
handset to answer the intercom call.  
• When the recipient answers the intercom call, you  
can talk privately without the outside caller hearing  
the conversation.  
• On the originating handset, press OFF/CLEAR  
to transfer the call. The display will show CALL  
TRANSFERRED.  
NOTE: When the recipient answers the intercom call, the originating  
party can toggle between the intercom and external calls by pressing  
INTERCOM. The display will toggle between INTERCOM and  
OUTSIDE to indicate which party (external or intercom call) the originating  
party is connected to.  
19  
Telephone operation  
Highlighted  
menu item  
Handset settings  
>DIRECTORY  
CALL LOG  
Using the feature menu you can change settings to  
customize how the telephone works.  
Press MENU, then use the  
buttons to scroll to the  
feature you want to change. As you scroll through the  
menu, the top menu item is always highlighted with a  
> symbol. Press SELECT to select the highlighted item.  
Press OFF/CLEAR at any time to cancel an operation,  
back up to the previous menu, or exit the menu display.  
Ringer volume  
RINGER VOLUME  
Using this menu you can set a ring volume level (1-6),  
or turn the ringer off (0). Use the  
buttons to hear  
a sample of each volume level, then press SELECT to  
select the one you prefer.  
-OR-  
When the handset is in idle mode, press VOLUME  
buttons on the right side of the handset to change ringer  
volume directly.  
NOTE: The ringer volume level also determines the levels of ringing for  
intercom calls (see page 17) and the paging tone when initiating the handset  
locator feature (see page 14). If the handset ringer volume level is set to off  
(0), that handset is silenced for all calls and paging.  
Ringer tone  
RINGER TONE  
1
This feature allows you to choose one of 10 ringing  
tones. Use the  
buttons to hear a sample of each  
ringer tone, then press SELECT to select the one you  
prefer.  
Key tone  
KEY TONE  
ON  
The handset is factory programmed to beep at each key  
press. Use the  
buttons to select ON or OFF, then  
press SELECT to save your preference.  
NOTE: If you select OFF/CLEAR, you will not hear the beep tone  
when you press keys.  
20  
Telephone operation  
Handset settings  
Language  
LANGUAGE  
ENGLISH  
At this menu, you can select the language used in all  
menus and screen displays. Use the  
buttons to  
select ENGLISH, ESPANOL or FRANCAIS, then press  
SELECT to save your preference.  
Clear voice mail indication  
>DIRECTORY  
CALL LOG  
If you subscribe to voice mail services provided by your  
local telephone company, you will receive a text mes-  
sage NEWVOICE MAIL on the handset when you have  
new voice mail. To manually remove the voice mail mes-  
sage on the display:  
>CLR VOICE MAIL  
DIAL TYPE  
• Press MENU.  
TURN INDICATOR  
OFF?  
• Press the or button to highlight CLRVOICE  
MAIL.  
• Press SELECT.  
>CLR VOICE MAIL  
DIAL TYPE  
• Press SELECT again to remove the displayed mes-  
sage, or press OFF/CLEAR to exit.  
NOTE: This only turns off the displayed message, it does not delete  
your voice mail message(s). Use this feature when the phone indicates there  
is voice mail when you have none. If there actually is a new voice mail mes-  
sage, your local telephone company will continue to send the message which  
turns the display message back on.  
Dial type  
Using this menu, you can chooseTONE or PULSE dial-  
ing. The factory default setting isTONE. Change this  
to PULSE only if you do not have touch-tone dialing  
service.  
DIAL TYPE  
TONE  
Use the  
buttons to selectTONE or PULSE, then  
press SELECT to save your preference.  
21  
Directory  
Shared directory  
Pat Williams  
555-1234  
The directory is stored in the base, and is shared by  
all handsets. Changes made at any one handset will be  
reflected in all.  
NOTE: Only one handset can review the directory at a time. If another  
handset attempts to enter the directory, it will display NOT AVAILABLE AT  
THIS TIME.  
Memory capacity  
The directory can store up to 50 entries. Each entry can  
contain a number up to 32 digits, and a name up to 16  
letters long. A convenient search feature can help you  
find and dial numbers quickly (see page 25).  
Timeouts and error messages  
If you pause for too long while making an entry, the pro-  
cedure will time out and you will have to begin again.  
If all memory locations are in use, the screen will display  
LIST FULL. You will not be able to store a new number  
until you delete an existing one.  
22  
Directory  
HANDSET 1  
New directory entries  
To create a new directory entry  
Press MENU, then press SELECT to choose DIRECTORY.  
Press to highlight STORE. Press SELECT, then enter  
the telephone number when prompted.  
>DIRECTORY  
CALL LOG  
Use the dial pad to enter up to 32 digits, or, copy a num-  
ber from redial by pressing REDIAL/PAUSE and using  
to locate the number to copy, and then pressing SELECT  
to copy the number. Press SELECT to save the number  
in the display. The display will show ALREADY SAVED if  
the number is already in your directory.  
>STORE  
REVIEW  
• Press MUTE/DELETE to erase numbers if you make a  
mistake.  
• Press and hold REDIAL/PAUSE to enter a three-second  
dialing pause.  
To enter a name  
ENTER NUMBER  
555-1234_  
Use the dial pad and the chart below to enter a name  
(up to 16 characters). Each press of a particular key will  
cause characters to be displayed in the following order:  
Characters by number of key presses  
Dial  
key  
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
1
#
,
-
.
&
ENTER NAME  
Pat Williams_  
A
D
B
E
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
c
f
i
G
J
H
K
N
Q
U
X
L
l
M
P
T
O
R
V
Y
m
7
t
n
p
u
w
o
q
v
x
r
s
z
Pat Williams  
555-1234  
W
0
9
y
?
!
/
(
)
@
#
space  
The cursor moves to the right when you press another  
dial pad key or the button. Press to move the cur-  
sor to the left. Press MUTE/DELETE to erase letters if you  
make a mistake.  
23  
Directory  
New directory entries  
Storing the entry  
Press SELECT to store your new directory entry. To  
change it later, see page 26.  
24  
Directory  
HANDSET 1  
Directory search  
To browse through the directory  
Press /DIR to display the first listing in the directory.  
You can then use the or to browse through the  
directory, or search to find a specific entry. Entries will  
be displayed alphabetically by the first letter in the name.  
Press OFF/CLEAR at any time to exit the directory.  
Andrew  
555-6789  
NOTE: You can also display the first listing in the directory by first  
pressing MENU, then SELECT to choose DIRECTORY, and then  
SELECT again to choose REVIEW.  
Barbara  
555-9876  
To search by name  
While an entry is displayed in the directory, you can  
press a dial pad key (2-9) to start a quick name search.  
The directory will display the first name beginning with  
the first letter associated with a certain key (if there is  
such a name entry).  
-OR-  
5
Jennifer  
555-4321  
NOTES:  
1. Of the dial pad or quick search keys (2-9), each key is associated with  
three letters, please refer to page 23 for details.  
2. If there is no name entry matching the first letter of the key, the directory  
will display a name entry that matches the second letter of the key. If you  
have more than one name entry that begins with the same first letter,  
only by scrolling through the entire first letter entries then you can access  
the name entries which start with the second letter of the same key. For  
example, if you have name entries Jennifer, Jessie, Kevin and Linda in the  
directory, pressing the dial pad key 5 (JKL) once will show Jennifer, twice  
for Jessie, three times Kevin and four times Linda. If you press 4 (GHI), if  
there is no name entry which matches those letters, the directory will show  
Jennifer because it is the name entry which matches the next available  
letter (J) in the directory.  
7
Pat  
555-1234  
Viewing long numbers  
The screen can display only 16 digits at a time. To view  
numbers longer than this, press  
the remaining digits.  
or  
* #  
to display  
25  
Directory  
HANDSET 1  
To dial, delete or change entries  
To dial a displayed number  
When any directory entry is displayed, press  
PHONE/FLASH (or SPEAKER) to dial the displayed  
number.  
Andrew  
555-6789  
To delete an entry  
When any directory entry is displayed, press  
MUTE/DELETE to delete the displayed entry from the  
directory. Once deleted, an entry cannot be recovered.  
EDIT NUMBER  
555-6789_  
To change an entry  
When any directory entry is displayed, press SELECT to  
modify the entry:  
You are prompted to EDIT NUMBER. Press  
MUTE/DELETE to erase digits. Then you can enter the  
correct telephone number. You can use the button  
to move the cursor to the left and the button to  
move the cursor to the right. Press and hold REDIAL/  
PAUSE to add a three-second pause if necessary.  
EDIT NAME  
Andy_  
You can also press REDIAL/PAUSE, then  
to scroll  
to the previously dialed number from the redial  
list you want to store in the directory, then press  
SELECT.  
Andy  
555-6789  
• Press SELECT.  
You are now prompted to EDIT NAME. Press  
MUTE/DELETE to erase characters, then use the dial  
pad keys to enter the correct name (see page 23).  
You can also use the button to move the cursor to  
the left and the button to move the cursor to the  
right.  
• Then press SELECT.  
26  
Caller ID log  
Shared caller ID log  
The caller ID log is stored in the base, and is shared by  
all handsets. Changes made at any one handset will be  
reflected in all.  
CHARLIE JOHNSON  
1-888-883-2445  
11/23 10:01AM  
How caller ID works  
If you subscribe to caller ID service provided by your  
local telephone company, information about each caller  
will be displayed between the first and second ring.  
Caller’s name  
Caller’s number  
CHARLIE JOHNSON  
1-888-883-2445  
Appears when  
the call is missed  
and un-reviewed.  
11/23 10:01AM  
NEW  
Time of call  
Date of call  
Information about the last 50 incoming calls is stored  
in the call log. You can review the call log to find out  
who has called, easily return the call, or copy the caller’s  
name and number into your directory.  
When the call log is full, the earliest entry is deleted to  
make room for new incoming call information.  
If you answer a call before the information appears on  
the screen, it will not be saved in the call log.  
NOTES:  
1. Only one handset can review the call log at a time. If another handset  
attempts to enter the call log, it will display NOT AVAILABLE AT THIS  
TIME.  
2. Caller ID features will work only if both you and the caller are in areas  
offering caller ID service, and if both telephone companies use compatible  
equipment.  
3. When in idle mode, the cordless handset screen will show XX MISSED  
CALLS. The call log review displays the caller ID numbers in reverse  
chronological order, with the latest one first.  
Each time a call log entry marked NEW is displayed, the number of new  
calls decreases by one. Any entries which have not been reviewed will be  
counted as MISSED CALLS when the phone is idle.  
27  
Caller ID log  
About names  
Names of callers will be displayed only if the informa-  
tion is provided by your local telephone company.  
If the telephone number of the person calling matches  
an exact number in your directory, the name that  
appears on screen will match the name as you entered  
it into your directory.  
(Example: If Christine Smith calls, her name will appear  
as Chris if this is how you entered it into your direc-  
tory.)  
28  
Caller ID operation  
HANDSET 1  
6 MISSED CALLS  
To review the call log  
To review the call log  
Press CID/ to review the call log. The most recent  
call is displayed first. Use the arrow buttons to scroll  
through the list as shown at left.  
Pat Williams  
555-1234  
AM  
NEW  
11/23 10:31  
To return a call  
Press PHONE/FLASH (or SPEAKER) to call the num-  
ber as displayed.  
Caller ID numbers may appear with an area code that  
may not be required for local calls, or without a 1 that  
may be needed for long distance calls. If the number dis-  
played is not in the correct format, you can change how  
it is dialed.  
Chris Thompson  
908-555-0100  
AM  
NEW  
11/23 10:21  
To change the number before calling, press # repeat-  
edly to see different dialing options (you can choose to  
dial with or without an area code, and with or without  
the 1), then press PHONE/FLASH (or SPEAKER) to  
place the call.  
Jeffrey Adams  
555-9876  
11/23 10:11  
AM  
NEW  
Example:  
CID..............................Number displayed as 908-555-0100  
# (three times) ......Number changes to 555-0100 (drops 1 + area code)  
PHONE/  
SPEAKER..................Dials 555-0100  
Other options  
• Press MUTE/DELETE to delete this entry from the call  
log.  
• Press and hold MUTE/DELETE to delete all entries from  
the call log. When asked to confirm, press SELECT to  
clear the call log of all entries, or press  
to exit and leave all call log entries intact.  
OFF/CLEAR  
NOTE: If both the name and  
number are not provided, UNABLE  
TO SAVE will be displayed.  
• Press SELECT to copy this entry into your directory.  
If the name or number is not provided, you will be  
prompted to enter them (see page 23).  
29  
Answering system  
operation  
Message capacity  
The answering system can record up to 99 messages,  
depending on the length of each message. Individual  
messages can be up to four minutes long, and total  
maximum recording time is 15 minutes. Messages will  
remain available for replay until you delete them.  
Message counter  
Number of messages (or,  
during playback, message  
number currently playing).  
Press repeatedly to hear  
setup options (see page 34).  
Press to select or change a  
setup option (see page 34).  
Press to record a memo (see page  
36) or, after pressing SETUP, to  
record an outgoing announcement  
(see page 32).  
Press to review or set clock  
(see page 31).  
Press to exit setup or clock  
options. Press to stop record-  
ing a memo or outgoing  
announcement. Press to start  
or stop message playback  
(see page 35).  
Press to delete message  
currently playing; hold to  
delete all old messages  
(see page 35).  
Press to turn answering  
system on or off.  
Press to repeat message;  
hold to slow playback, press  
twice to play previous mes-  
sage (see page 35).  
Press to skip message;  
hold to speed up playback  
(see page 35).  
30  
Answering system operation  
Turning the answering system  
on and off  
Day and time announcements  
To set day and time  
Before playing each message, the answering system  
announces the day and time the message was received.  
Before using the answering system, you should follow  
the steps at left to set the day and time, so messages are  
dated correctly.  
Press TIME/SET  
1.  
The system will announce the cur-  
rent clock setting, then announce  
To begin setting the clock,  
press TIME/SET, then press  
CHANGE to change the setting  
or press TIME/SET to continue.”  
The system uses voice prompts to guide you. Each  
time you press CHANGE, the day, hour, minute or year  
advances by one. When you hear the correct setting,  
press TIME/SET to move to the next setting.  
To check day and time  
Press TIME/SET  
2.  
You can press TIME/SET at any time to hear the current  
day and time without changing it.  
Press CHANGE  
3.  
until the system announces the cor-  
rect day, then press TIME/SET.  
NOTES:  
1. Press and hold CHANGE to advance the minute or year by increments of  
10 (the year can be set from 2000 to 2039).  
Press CHANGE  
4.  
2. Caller ID provides the time and date. Set the year so that the day of the week  
can be calculated from the caller ID information. After you set the time once,  
it will thereafter be set automatically with incoming caller ID information. The  
time will be set automatically only if you subscribe to caller ID service pro-  
vided by your local telephone company (see page 8).  
until the system announces the cor-  
rect hour, then press TIME/SET.  
Press CHANGE  
5.  
until the system announces the cor-  
rect minutes, then press TIME/  
SET.  
Press CHANGE  
6.  
until the system announces the cor-  
rect year, then press TIME/SET.  
The system announces the current  
clock setting.  
31  
Answering system operation  
Outgoing announcements  
Outgoing announcements are the messages callers hear  
when calls are answered by the answering system.  
The phone is pre-programmed with announcements for  
normal (answer and record) mode and for announce-  
ment only mode (see page 33). If the phone is set up to  
record messages, the phone answers calls with “Hello.  
Please leave a message after the tone.” You can use  
this announcement, or replace it with a recording of  
your own voice.  
Elapsed  
recording time  
(in seconds).  
Press to stop  
recording.  
SETUP  
1.  
2.  
“Announcement. Press  
PLAY or ...”  
To record your outgoing announcement  
(Play/Stop)  
Press SETUP until you hear "Announcement. Press  
PLAY or press RECORD. To continue setup, press  
SETUP. "Then press REC/MEMO and begin speaking  
after you hear "Record after the tone. Press STOP  
when you are done." Speak facing the telephone base  
(Plays announcement  
previously recorded).  
-OR-  
from about nine inches away. Press  
you are done.  
PLAY/STOP when  
REC/MEMO  
2.  
3.  
“Record after the tone. . .”  
Elapsed time (in seconds) will be shown in the message  
window as you record. You can record an announce-  
ment up to 90 seconds long. Announcements less than  
three seconds long will not be recorded.  
Speak into microphone.  
To delete your outgoing announcement  
Press SETUP until you hear “Announcement. Press  
PLAY or press RECORD. To continue setup, press  
SETUP.Then press PLAY/STOP to begin playback.  
Press DELETE during playback to delete your announce-  
ment.  
Microphone  
4.  
(Play/Stop)  
(Announcement is  
played back).  
When your announcement is deleted, calls will be  
answered with the pre-programmed announcement  
described above.  
32  
Answering system operation  
Announcement only mode  
A
In announcement only mode, callers hear an announce-  
ment but cannot leave messages.  
A is displayed when  
Announcement Only is activated.  
To turn announcement only on or off  
Press SETUP repeatedly until you hear  
“Announcement only, record no messages.To  
change the setting press CHANGE. Then press  
CHANGE until you hear the option you want (on or off).  
Press PLAY/STOP to store your selection and exit, or  
press SETUP again to modify other features (see page  
34).  
SETUP  
1.  
“Announcement only, record  
no messages. To change the  
setting press CHANGE.”  
CHANGE  
2.  
3.  
4.  
“Off”  
To record your outgoing announcement  
CHANGE  
When announcement only is turned on, calls are  
answered with a pre-recorded announcement that says  
“We’re sorry, messages to this number cannot be  
accepted. You can use this announcement, or replace  
it with a recording of your own voice.  
“On”  
(Play/Stop)  
Beep  
(Option selected).  
After turning on the announcement only feature, follow  
the steps on page 32 to record your announcement.  
Callers will hear this announcement only when the  
announcement only feature is turned on. Otherwise  
they will hear the pre-programmed announcement ask-  
ing them to leave a message.  
33  
Answering system operation  
Changing feature options  
You can change how the answering system operates.  
Press SETUP repeatedly to hear each feature. Press  
CHANGE when you hear the feature you want to modify.  
Feature options (Default settings underlined)  
SETUP  
1.  
2.  
System announces:  
Feature description:  
Press until desired feature  
is heard (see list at right).  
“Announcement. Press PLAY  
or press RECORD. To con-  
tinue setup, press SETUP.”  
Options: [record announcement]  
Press REC/MEMO to record you  
outgoing announcement (see page 32).  
Press STOP to stop recording.  
CHANGE  
Enter a two-digit number (10-99) for remote  
access from another phone (see page 38).  
“Remote access code. To  
change the setting press  
CHANGE.”  
Press until desired selection  
is heard.  
Options: [enter 2-digit code] 19  
“Message alert. To change the  
setting press CHANGE.”  
Options: On / Off  
SETUP  
When the answering system is turned  
on (the ANSWER ON/OFF light  
is lit) and the message alert function is  
activated, any new incoming message  
will increase the flashing number in the  
message window by one, and a beep  
tone will sound every ten seconds as a  
reminder that there are unreviewed mes-  
sages on the answering system.  
3.  
Press to set selection and  
move to next menu option.  
-OR-  
(Play/Stop)  
“Announcement only, record  
no messages. To change the  
setting press CHANGE.”  
Options: On / Off  
When on, callers hear an announcement  
but cannot leave messages (see page 33).  
Press to set selection and  
exit setup.  
“Base ringer. To change the  
setting press CHANGE.”  
Options: On / Off  
Choose this option to turn the base ringer  
on or off (does not affect handset).  
NOTE: To switch off the  
Choose number of rings before the system  
answers a call. When toll saver is active,  
the system answers after two rings if you  
have new messages, and after four rings if  
you have no new messages.  
“Number of rings. To change  
the setting press CHANGE.”  
Options: 2 / 4 / 6 /toll saver  
message alert tone for all incom-  
ing messages, read the section  
on disabling the message alert  
function in the list on the right.  
NOTES:  
1. Press and hold CHANGE to advance the remote access code number  
by 10.  
2. To temporarily disable the message alert tone, press any answering  
machine key (TIME/SET, SETUP, CHANGE, REC/MEMO,  
PLAY/STOP, DELETE, REPEAT and SKIP) or the  
VOLUME key on the base. This turns off the audio message alert tone  
but the number in the message window will continue to flash as a remind-  
er that there are unreviewed messages on the answering system. The  
message alert tone will be re-activated with the next incoming message.  
34  
Answering system operation  
Number of messages (or, during  
playback, message number cur-  
rently playing).  
Message playback  
Press PLAY/STOP to hear messages. The system  
announces the number of messages, then begins play-  
back.  
If you have new messages, you will hear only the new  
messages (earliest first). If there are no new messages,  
the system will play back all messages (earliest first).  
Press  
PLAY/STOP to  
begin or end message playback.  
Announcements  
• When playback begins, you will hear the total  
number of messages.  
1.  
(Play/Stop)  
“You have [xx] new  
messages and [xx] old  
messages.”  
• Before each message, you will hear the day and time  
it was received.  
Message playback begins. See  
options at right.  
• After the last message, you will hear "End of mes-  
sages." If the system has less than five minutes of  
recording time left, it will announce the remaining  
time.  
2.  
(Play/Stop)  
Message playback ends.  
Options during playback  
• Press the VOLUME button to adjust speaker volume.  
• Press SKIP to skip to next message (or hold down  
to speed up message playback).  
• Press REPEAT to repeat message currently playing.  
Press twice to hear previous message (or hold down  
to slow message playback).  
NOTES:  
1. If F is flashing in the message  
window, memory is full. You  
will have to delete some mes-  
sages before new ones can  
be recorded.  
• Press DELETE to delete message being played back.  
• Press PLAY/STOP to stop playback.  
2. New (unheard) messages  
cannot be deleted.  
To delete all old messages  
To delete all old messages, press and hold DELETE while  
the phone is idle (not during a call, or during message  
playback). New or unheard messages cannot be deleted.  
35  
Answering system operation  
Recording and playing memos  
Memos are messages you record yourself. They are  
saved, played back and deleted exactly like incoming mes-  
sages. You can record a memo as a reminder to yourself,  
or leave a message for someone else if others in your  
household use the answering system.  
Elapsed  
recording time  
(in seconds).  
Press to stop  
recording.  
To record a memo  
REC/MEMO  
1.  
2.  
Press REC/MEMO. Elapsed time (in seconds) is shown  
in the message window as you record. You can record  
a memo up to four minutes long. Memos less than one  
second long will not be recorded.  
“Record after the  
tone. Press STOP  
when you are done.”  
Speak into microphone.  
Press PLAY/STOP to stop recording.  
To play back a memo  
Press PLAY/STOP to hear messages and memos (see  
page 35 for other options).  
Microphone  
3.  
(Play/Stop)  
Recorded ” then beep  
(Memo has been  
recorded).  
36  
Answering system operation  
Message counter displays  
The message counter usually displays the total number of  
memos and incoming messages. See the list below for  
explanations of other displays in this counter.  
Message counter  
Message counter displays  
0
No messages.  
1-98  
Number of messages/memos, or message number  
currently playing (flashes if you have new mes-  
sages).  
10-99  
Current remote access code while setting  
(see page 34).  
1-8  
Current volume level while adjusting.  
1-99 (counting)  
Elapsed time while recording a memo (see page 36)  
or announcement up to 90 seconds (page 32).  
99 (flashing)  
Memo recording exceeded 99 seconds.  
F (flashing)  
Memory is full. Messages must be deleted before  
new messages can be received.  
CL (flashing)  
Clock needs to be set (see page 31).  
A
Announcement only mode is on (see page 33).  
--  
System is answering a call, or being accessed  
remotely.  
-- (flashing)  
System is being programmed or initialized.  
On(or) OF  
Displayed for one second when any answering  
system setting is turned on or off.  
02, 04, 06, tS  
Current number of rings while setting (see page  
34).  
37  
Answering system operation  
Remote access  
A two-digit security code is required to access your  
answering system from any touch-tone phone. This  
code is 19 by default; see page 34 to change it.  
Dial your telephone number from  
any touch-tone phone.  
1.  
2.  
When system answers, enter a  
two-digit remote access code (19  
unless you have changed it).  
Press to hear all messages.  
Play all messages  
1
Play new messages  
2
Press to hear new messages.  
Enter remote commands  
(see list at right).  
3.  
4.  
Press during playback to delete current  
message. Press 3 twice to delete all old  
messages while in remote access idle  
mode (message not being played).  
Delete the message  
3
33  
Hang up to end call and save all  
undeleted messages.  
Press during the caller’s message to  
repeat the message. Press during the  
beginning of the day and time announce-  
ment to go back to the previous caller’s  
message.  
Repeat or go back  
4
Stop  
5
Press to stop any operation (stop play-  
back, stop recording).  
Skip to next message  
6
Press to skip current message and  
advance to next message.  
NOTE: If you pause for  
more than 10 seconds during  
remote access, you will hear a  
help menu listing all features &  
commands. If you issue no  
Review announcement  
#7  
Press to review current outgoing  
announcement.  
command for another 20 seconds,  
the call will end automatically.  
Record announcement  
*7to begin recording  
5to stop recording  
Press * 7, wait for beep, then begin  
speaking. Press 5 to stop recording and  
hear playback of the new announcement.  
Record memo  
Press 8, wait for beep, then begin speak-  
ing. Press 5 to stop recording.  
8to begin recording  
5to stop recording  
Review remote access code  
#9  
Press # 9 to review remote access code.  
Change remote access code  
*9  
Press * 9 to change remote access code,  
then enter desired remote access code  
from 10-99.  
38  
Answering system operation  
Remote access  
Press to hear list of features & com-  
mands.  
Help menu  
*5  
Press to turn off answering system.  
Incoming calls will no longer be  
answered.  
Turn system off  
0
If off, system will answer after 10 rings.  
Enter your access code, then press 0 to  
turn it on.  
Turn system on  
0
39  
Appendix  
Screen icons, indicator lights & tones  
Screen icons & alert tones  
Screen icons  
Ringer off.  
Battery charging (animated display).  
HANDSET 1  
Low battery (flashing); place handset in base or charger to  
recharge.  
MUTE  
NEW  
AM  
11/23 10:01  
MUTE  
NEW  
Microphone is muted.  
Missed and un-reviewed calls.  
Handset alert tones  
Press VOLUME keys while the volume levels are  
already at limits.  
Two short beeps  
Four short beeps  
Two beeps  
Low battery warning.  
Out of range during off-hook.  
Confirmation tone  
Programming command completed successfully.  
Base tones  
One beep every  
10 seconds  
Message alert.  
A series of beeps  
Press VOLUME keys while the volume levels are  
already at limits.  
Indicator lights  
ANSWER ON/OFF  
On when answering system is on and ready  
to receive calls.  
IN USE  
On when handset is in use or you are  
registering a handset. Flashes when  
another phone is in use on the same line,  
or answering system is answering an  
incoming call, or you are de-registering a  
handset from the base.  
CHARGE  
On when handset is in the cradle of  
the telephone base and charging.  
SPEAKER  
On when speakerphone is in use.  
40  
Appendix  
Handset display screen messages  
Screen display messages  
The handset is in use.  
PHONE  
You have just ended a call.  
ENDED  
You are accessing an empty call log.  
You are accessing an empty directory.  
You are saving to a full directory.  
CALL LOG EMPTY  
DIRECTORY EMPTY  
LIST FULL  
The call is on mute.  
MUTED  
The handset speakerphone is in use.  
SPEAKER  
The battery needs to be recharged.  
There is a call coming in.  
LOW BATTERY  
INCOMING CALL  
NEW VOICE MAIL  
There are new voice mail messages.  
There are new calls in the caller ID log.  
XX MISSED CALLS  
CONNECTING ...  
The handset has lost communication with  
the base.  
The base is paging handset(s).  
Another handset is calling.  
** PAGING **  
HANDSET X  
IS CALLING  
An extension phone is in use.  
LINE IN USE  
NO LINE  
There is no telephone line connected.  
The telephone number you have entered is  
already stored in the directory.  
ALREADY SAVED  
The call log entry is saved to the directory  
successfully.  
SAVED  
The battery is not installed or not installed  
properly in the handset.  
-OR-  
WARNING  
CHECK BATTERY!  
The battery needs to be replaced.  
-OR-  
An incorrect battery has been installed  
by mistake. Use only supplied battery  
or AT&T replacement battery pack (part  
number 80-5848-00-00).  
The battery is very low. The handset should  
be placed in the telephone base or charger.  
PLACE  
IN CHARGER  
41  
Appendix  
Handset display screen messages  
Screen display messages  
A handset with a low battery has been placed  
in the telephone base or charger.  
CHARGING  
Failed intercom or conference call (there are  
already two handsets being used).  
UNABLE TO CALL  
TRY AGAIN  
Someone else is already using the directory  
or call log when you try to do so.  
NOT AVAILABLE  
AT THIS TIME  
The call switches from being on mute to  
normal call.  
MICROPHONE ON  
The handset is to initiate an intercom call  
to another handset. (You have to press the  
handset number of the destination handset.)  
INTERCOM TO  
The intercom call has just been ended by  
you or the receiver of the call.  
INTERCOM ENDED  
The handset is calling another handset (for  
intercom calls).  
CALLING  
HANDSET X  
The handset is to forward an external call to  
another handset.  
FORWARD TO  
TRANSFER TO  
The handset is to transfer a put-on-hold  
external call to another handset.  
The handset is out of range while on a call.  
NO SIGNAL,  
CALL ENDED  
42  
Appendix  
Adding new handsets  
Your telephone can accommodate up to four cordless handsets. You can add new  
handsets (E597-1, sold separately) to the E5926, E5927B, E5937B and E1937B at any  
time, but each handset must be registered with the base before use.  
The handset provided with your E5926 is automatically registered as handset 1.  
Additional handsets will be assigned numbers in the order they are registered (handset  
2, handset 3, or handset 4). You can register a maximum of four handsets.  
The E5927B has two handsets automatically registered as handset 1 and 2. You can  
register two additional handsets, which will be assigned number 3 and 4.  
The E5937B/E1937B has three handsets automatically registered as handset 1, 2 and 3.  
You can register one additional handset, which will be assigned number 4.  
The E5947B has four pre-registered handsets, so you cannot register any additional  
handset to it.  
Before using a new E597-1 handset, you must register it  
with the base.  
NOT REGISTERED  
To add a new handset:  
• When first purchased, all optional accessory hand-  
PRESS HNDST LOC  
4 SEC ON BASE  
sets show NOT REGISTERED on the screen.  
• Make sure your handset battery is properly installed  
and charged.  
• Put the handset in its charger which is plugged into  
HS X REGISTERED  
AC power. After a few seconds PRESS HNDST  
LOC 4 SEC ON BASE will be shown on the screen.  
• Press and hold HANDSET LOCATOR on the main  
telephone base until the IN USE light comes on  
(about four seconds), then release the button.  
• The handset will show PLEASEWAIT... for a while.  
• The handset will show HS X REGISTERED and beep  
once if registration was successful.  
Handset 1 Handset 2 Handset 3  
NOTES:  
1. You can register only one handset to the base at a time.  
2. If you are on a call, using the call log or directory, or another phone is on  
the same line, you cannot register a handset.  
3. If the registration is not successful, the display will show NOT  
REGISTERED. Reset the handset by lifting the handset out of the cradle  
and then place the handset back in the cradle. Now try the registration  
process again.  
Handset 4  
43  
Appendix  
Replacing a handset  
If you are replacing a handset on a system that has the maximum number of registered  
handsets (four) or wish to change the assigned handset number of your registered  
handsets, you must first de-register the handsets, then de-registration all handsets.  
To de-register all handsets  
• Press and hold HANDSET LOCATOR on the main telephone base until the IN USE  
light starts to turn on then flash (about 10 seconds), then release the HANDSET  
LOCATOR button.  
• Press and release HANDSET LOCATOR again. The IN USE light will turn off and in  
a few seconds, all handsets will be de-registered.  
• All handsets will show NOT REGISTERED if de-registration was successful.  
NOT REGISTERED  
NOTES:  
1. If the de-registration process was not successful, you may need to reset the system and try again. To reset: pick up  
the handset and press the PHONE/FLASH button, then press the OFF/CLEAR button and place the handset  
back into the cradle.  
2. You can only de-register handsets when the handsets and the base are not being used.  
3. To re-register the handset to the telephone base, follow the registration instructions on page 43.  
44  
Appendix  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below. For Customer  
Service, visit our web site at www.telephones.att.com, or call 1 (800) 222-3111. In  
Canada, call 1 (866) 288-4268.  
Make sure the power cord is securely plugged in.  
My phone  
doesn’t work  
at all  
Make sure that the battery pack connector is securely plugged into  
the cordless handset.  
Make sure the telephone line cord is securely and firmly plugged into  
the telephone base and the telephone wall jack.  
Charge the battery pack in the cordless handset for at least 16 hours.  
For optimum daily performance, return the cordless handset to its  
base when not in use.  
Reset the base. Unplug the unit’s electrical power. Wait for approxi-  
mately 15 seconds, then plug it back in. Allow up to one minute for  
the cordless handset and base to reset.  
You may need to purchase a new battery pack, please refer to page  
10 of this user’s manual.  
I cannot get a  
dial tone  
First try all the suggestions above.  
Move the cordless handset closer to the base. You might have moved  
out of range.  
Your line cord might be malfunctioning. Try installing a new line cord.  
If the previous suggestions don’t work, disconnect the base unit from  
the telephone jack and connect to a different phone. If there is no dial  
tone on that phone either, the problem is in your wiring or local ser-  
vice. Contact your local telephone company.  
I cannot dial  
out  
First try all the suggestions above.  
Make sure you have a dial tone before dialing. The cordless handset  
may take a second or two to find the base and produce a dial tone.  
This is normal. Wait an extra second before dialing.  
Make sure your phone is set to the correct dial mode for the type of  
service that you have (pulse or touch tone). Refer to the Telephone  
operation section of this user’s manual (page 21) to set the dial  
mode.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply).  
Eliminate any background noise. Noise from a television, radio or  
other appliances may cause the phone to not dial out properly. If you  
cannot eliminate the background noise, first try muting the cordless  
handset before dialing, or dialing from another room in your home  
with less background noise.  
45  
Appendix  
Troubleshooting  
Make sure the power cord is securely plugged into the base. Plug the  
unit into a different, working electrical outlet not controlled by a wall  
switch.  
My cordless  
handset isn’t  
performing nor-  
mally  
Move the cordless handset closer to the base. You might have moved  
out of range.  
Reset the base. Unplug the unit’s electrical power. Wait for 15 sec-  
onds then plug it back in. Allow up to one minute for the cordless  
handset and base to reset.  
Other electronic products can cause interference to your cordless  
phone. Try installing your phone as far away from these types of  
electronic devices as possible: wireless routers, radios, radio towers,  
pager towers, cell phones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other cordless phones.  
Ensure that the base is powered up.  
CONNECTING...  
displays on my  
cordless handset  
Place the cordless handset in the base for one minute to allow the  
cordless handset and base to resynchronize channels.  
Move the cordless handset closer to the base. You might have moved  
out of range.  
If the cordless handset is in its base and the charging light does not  
come on, refer to The charge light is off in this troubleshooting guide.  
Reset the base. Unplug the unit’s electrical power. Wait for 15 sec-  
onds then plug it back in. Allow up to one minute for the cordless  
handset and base to reset.  
Other electronic products can cause interference with your cordless  
phone. Try installing your phone as far away from these types of  
electronic devices as possible: wireless routers, radios, radio towers,  
page towers, cell phones, intercoms, room monitors, televisions, per-  
sonal computers, kitchen appliances and cordless phones.  
Charge the battery in the cordless handset for at least 16 hours. For  
optimum daily performance, return the cordless handset to its base  
when not in use.  
The batteries  
will not hold a  
charge  
You may need to purchase a new battery, please refer to the battery  
section of this user’s manual.  
Your phone might be malfunctioning. Please refer to the Limited war-  
ranty section of this user’s manual for further instruction.  
If the cordless handset is in its base and the charging light does not  
come on, refer to The charge light is off in this troubleshooting  
guide.  
46  
Appendix  
Troubleshooting  
Other cordless phones and 802.11 wireless routers that are used for  
home computer networks both use internal radios to communicate.  
The radios may interfere with one another. You can improve the per-  
formance of your cordless phones and your router by:  
I get noise,  
static, or weak  
signal even  
when I’m near  
the base  
a. Positioning your new phone as far away as possible from any  
other existing cordless telephone system that is already installed  
in your home to avoid the two systems from interfering with each  
other.  
b. Positioning your telephone base as far as possible from your  
router, computer or any other computer devices.  
c. Selecting channels 4 through 10 for your router (refer to your  
router’s user manual for more information).  
Other electronic products can cause interference to your cordless  
phone. Try installing your phone as far away from the following elec-  
tronic devices as possible: wireless routers, radios, radio towers,  
pager towers, cell phones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other cordless phones.  
Microwaves operate on the same frequency as your phone. It is nor-  
mal to experience static on your phone while the microwave oven  
is operating. Do not install this phone in the same outlet or near a  
microwave oven.  
If your phone is plugged in with a modem or a surge protector, plug  
the phone (or modem/surge protector) into a different location. If this  
solves the problem, re-locate your phone or modem farther apart  
from one another, or use a different surge protector.  
Relocate your phone to a higher location. The phone will likely have  
better reception when not installed in a low area.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply).  
If you subscribe to DSL service and if you hear noise during conver-  
sations and/or your caller ID features are not functioning properly,  
install a DSL filter to the telephone line between the telephone base  
and the telephone line jack. Contact your DSL provider to obtain a  
DSL filter.  
Disconnect the telephone base from the telephone jack, and plug in a  
different telephone. If you still hear other calls, the problem is proba-  
bly in your wiring or local service. Call your local telephone company.  
I hear other  
calls while  
using my phone  
Make sure the power cord is plugged in securely.  
I hear noise in  
the cordless  
handset, and  
none of the  
keys or buttons  
work  
47  
Appendix  
Troubleshooting  
Make sure that the ringer is not turned off. Refer to the section(s) on  
ringer selection in this user’s manual.  
My cordless  
handset does  
not ring when I  
receive a call  
Make sure the telephone line cord is plugged securely into the tele-  
phone base and the telephone jack. Make sure the power cord is  
securely plugged in.  
The cordless handset may be too far from the telephone base.  
Charge the battery in the cordless handset for at least 16 hours. For  
optimum daily performance, return the cordless handset to its base  
when not in use.  
You may have too many extension phones on your telephone line to  
allow all of them to ring simultaneously. Try unplugging some of the  
other phones.  
The layout of your home or office might be limiting the operating  
range. Try moving the base to another location, preferably on an  
upper floor.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply).  
Test a working phone at the phone jack. If another phone has the  
same problem, the problem is the phone jack. Contact your local  
telephone company (charges may apply).  
Other electronic products can cause interference with your cord-  
less phone. Try installing your phone as far away as possible from  
electronic devices like wireless routers, radios, radio towers, pager  
towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones.  
Your line cord might be malfunctioning. Try installing a new line cord.  
Re-install the battery pack, and place cordless handset in base cra-  
dle.  
Wait for the cordless handset to re-establish its connection with the  
base. To be safe, allow up to one minute for this to take place.  
Other electronic products can cause interference with your cord-  
less phone. Try installing your phone as far away from the following  
electronic devices as possible: wireless routers, radios, radio towers,  
pager towers, cell phones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other cordless phones.  
My calls fade  
out or cut in  
and out while  
I’m using my  
cordless hand-  
set  
Microwaves operate on the same frequency as your phone. It is nor-  
mal to experience static on your phone while the microwave oven  
is operating. Do not install this phone in the same outlet or near the  
microwave oven.  
If your phone is plugged in with a modem or surge protector, plug  
the phone (or modem/surge protector) into a different location. If this  
solves the problem, re-locate your phone or modem farther apart  
from one another, or use a different surge protector.  
48  
Appendix  
Troubleshooting  
Relocate your telephone base to a higher location. The phone will  
have better reception when not installed in a low area.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply).  
Clean the cordless handset and base charging contacts each month  
using a pencil eraser or cloth.  
The charge  
light is off  
Make sure the power and line cords are plugged in correctly and  
securely.  
Unplug the unit’s electrical power. Wait for 15 seconds, then plug it  
back in. Allow up to one minute for the cordless handset and base to  
reset.  
Your phone might be malfunctioning. Please refer to the Limited war-  
ranty section of this user’s manual for further instruction.  
Caller ID is a subscription service. You must subscribe to this service  
from your local telephone company for this feature to work on your  
phone.  
My caller ID  
isn’t working  
Your caller must be calling from an area that supports caller ID.  
Both you and your caller’s telephone companies must use caller ID  
compatible equipment.  
System does not  
receive caller ID  
or system does  
not display call-  
er ID during call  
waiting  
Make sure you subscribe to caller ID with call waiting features ser-  
vices provided by your local telephone company. Caller ID features  
will work only if both you and the caller are in areas offering caller ID  
service, and if both telephone companies use compatible equipment.  
If the unit does not seem to be responding normally, try putting the  
cordless handset in its base. If it does not seem to respond, do the  
following (in the order listed):  
Common cure  
for electronic  
equipment  
Disconnect the power to the base.  
Disconnect the cordless handset battery, and spare battery, if appli-  
cable.  
Wait a few minutes.  
Connect power to the base.  
Re-install the battery pack, and place the cordless handset into the  
base.  
Wait for the cordless handset to re-establish its connection with the  
base. To be safe, allow up to one minute for this to take place.  
49  
Appendix  
Troubleshooting  
If a caller leaves a very long message, part of it may be lost when the  
system disconnects the call after four minutes.  
Incomplete  
messages  
If the caller pauses for more than seven seconds, the system stops  
recording and disconnects the call.  
If the system’s memory becomes full during a message, the system  
stops recording and disconnects the call.  
If the caller's voice is very soft, the system may stop recording and  
disconnects the call.  
Difficulty hear-  
ing messages  
Press VOLUME  
^
to increase speaker volume.  
Make sure that the answering system is on (see page 30).  
System does  
not answer after  
correct number  
of rings  
If toll saver is activated, the number of rings changes to two when  
you have new messages waiting (see page 34).  
In some cases, the system may be affected by the ringing system  
used by the local telephone company.  
If the memory is full or the system is off, the system will answer after  
10 rings.  
You need to reset the answering system clock (see page 31).  
CL flashes in  
message win-  
dow  
Make sure to enter your remote access code correctly (see page 38).  
System does  
not respond  
to remote  
Make sure you are calling from a touch-tone phone. When you dial a  
number, you should hear tones. If you hear clicks, the phone is not a  
touch-tone telephone and cannot activate the answering system.  
commands  
The answering system may not detect the remote access code while  
your announcement is playing. Try waiting until the announcement is  
over before entering the code.  
There may be noise or interference on the phone line you are using.  
Press dial pad keys firmly.  
Make sure answering system is on (see page 30).  
Make sure announcement only is off.  
System does  
not record  
message  
When you record your announcement, make sure you speak in a  
normal tone of voice, about nine inches from the base.  
Announcement  
message is not  
clear  
Make sure there is no background noise (TV, music, etc.) while you  
are recording.  
50  
Appendix  
Important safety instructions  
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual.  
Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak.  
If you suspect a gas leak, report it immediately, but use a telephone away from the  
area where gas is leaking. If this product is a cordless model, make sure the base is  
also away from the area.  
Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool, bathtub,  
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the  
product comes in contact with any liquids, unplug any line or power cord immedi-  
ately. Do not plug the product back in until it has dried thoroughly.  
Install this product in a protected location where no one can trip over any  
line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in this  
user’s manual. If you cannot solve the problem, or if the product is damaged, refer  
to the limited warranty. Do not open this product except as may be directed in your  
user’s manual. Opening the product or reassembling it incorrectly may expose you  
to hazardous voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only as  
described in your user’s manual. Do not burn or puncture batteries — they  
contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug  
with one wide prong, it may not fit in non-polarized outlets. Do not defeat  
the purpose of these plugs. If they do not fit in your outlet, the outlet should be  
replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111.  
In Canada, call 1 (866) 288-4268.  
51  
Appendix  
Important safety instructions  
Especially about cordless telephones  
Privacy:The same features that make a cordless phone convenient create some  
limitations. Telephone calls are transmitted between the base and the handset by  
radio waves, so there is a possibility that your cordless phone conversations could  
be intercepted by radio receiving equipment within range of the cordless handset.  
For this reason, you should not think of cordless phone conversations as  
being as private as those on corded phones.  
Electrical power:The base unit of this cordless telephone must be connected  
to a working electrical outlet. The electrical outlet should not be controlled by  
a wall switch. Calls cannot be made from the handset if the base unit is  
unplugged or switched off, or if the electrical power is interrupted.  
PotentialTV interference: Some cordless telephones operate at frequencies that  
may cause interference toTVs andVCRs. To minimize or prevent such interference,  
do not place the base unit of the cordless telephone near or on top of aTV orVCR.  
If interference is experienced, moving the cordless telephone farther away from the  
TV orVCR will often reduce or eliminate the interference.  
Rechargeable batteries:This product contains either nickel-cadmium or nickel-  
metal hydride rechargeable batteries. Exercise care in handling batteries in order  
not to short the battery with conducting material such as rings, bracelets, and keys.  
The battery or conductor may overheat and cause harm. Observe proper polarity  
between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed of  
properly. Do not dispose of in household garbage. Do not burn or puncture. Like  
other batteries of this type, if burned or punctured, they could release caustic mate-  
rial which could cause injury.  
The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect  
and recycle nickel-cadmium rechargeable batteries when taken out of service within the United States.  
These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call  
1 (800) 8 BATTERY for locations accepting spent nickel-cadmium Batteries. Nickel-metal hydride rechargeable batter-  
ies: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or  
punctured, they could release caustic material which could cause injury.  
Nickel-metal hydride rechargeable batteries:Dispose of these batteries in a  
safe manner. Do not burn or puncture. Like other batteries of this type, if burned or  
punctured, they could release caustic material which could cause injury.  
52  
Appendix  
Important safety instructions  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to 900 MHz digital cordless telephones):  
WirelessTechnology Research, LLC (WTR), an independent research entity, led a mul-  
tidisciplinary evaluation of the interference between portable wireless telephones and  
implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,  
WTR had recommended to physicians that:  
Pacemaker patients  
• Should keep wireless phones at least six inches from the pacemaker.  
• Should NOT place wireless phones directly over the pacemaker, such as in a breast  
pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other  
persons using wireless phones.  
Especially about telephones answering systems  
Two-way recording: This unit does not sound warning beeps to let the other party  
know that the call is being recorded. To ensure that you are in compliance with any  
federal or state regulations regarding recording a telephone call, you should start the  
recording process and then inform the other party that you are recording the call.  
SAVETHESE INSTRUCTIONS  
53  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical require-  
ments adopted by the Administrative Council forTerminal Attachments (ACTA). The  
label on the back or bottom of this equipment contains, among other things, a product  
identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to  
your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the tele-  
phone network must comply with applicable Part 68 rules and technical requirements  
adopted by ACTA. A compliant telephone cord and modular plug is provided with this  
product. It is designed to be connected to a compatible modular jack that is also com-  
pliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14  
jack for two lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you  
may connect to your telephone line and still have them ring when you are called. The  
REN for this product is encoded as the 6th and 7th characters following the US: in the  
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum  
of all RENs should be five (5.0) or less. For more information, please contact your local  
telephone company.  
This equipment may not be used with Party Lines. If you have specially wired alarm dial-  
ing equipment connected to your telephone line, ensure the connection of this equip-  
ment does not disable your alarm equipment. If you have questions about what will  
disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until  
the problem has been corrected. Repairs to this telephone equipment can only be  
made by the manufacturer or its authorized agents. For repair procedures, follow the  
instructions outlined under the LimitedWarranty.  
If this equipment is causing harm to the telephone network, the telephone com-  
pany may temporarily discontinue your telephone service. The telephone company is  
required to notify you before interrupting service. If advance notice is not practical,  
you will be notified as soon as possible.You will be given the opportunity to correct  
the problem and the telephone company is required to inform you of your right to file  
a complaint with the FCC. Your telephone company may make changes in its facilities,  
equipment, operation, or procedures that could affect the proper functioning of this  
product. The telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compat-  
ible.  
If this product has memory dialing locations, you may choose to store emergency  
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test  
emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before hanging up.  
• Perform such activities in off-peak hours, such as early morning or late evening.  
54  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class  
B digital device under Part 15 of the Federal Communications Commission (FCC)  
rules. These requirements are intended to provide reasonable protection against harm-  
ful interference in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. However, there  
is no guarantee that interference will not occur in a particular installation. If this equip-  
ment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to cor-  
rect the interference by one or more of the following measures:  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio  
frequency energy that can be safely absorbed by a user or bystander according to the  
intended usage of the product. This product has been tested and found to comply with  
the FCC criteria. The handset may be safely held against the ear of the user. The base  
unit shall be installed and used such that parts of the user’s body other than the hands  
are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose  
to use a clipping device, please make sure to only use the supplied AT&T belt clip.  
55  
Appendix  
Limited warranty  
The AT&T brands are used under license. Any repair, replacement or warranty ser-  
vice, and all questions about this product should be directed to: Advanced American  
Telephones, 1 (800) 222-3111 or www.telephones.att.com. In  
Canada, call 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product, Advanced AmericanTelephones  
(“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER” or  
“YOU”) that the product and all accessories provided by AAT in the sales package  
(“PRODUCT”) are free from material defects in material and workmanship, pursu-  
ant to the following terms and conditions, when installed and used normally and in  
accordance with operation instructions. This limited warranty extends only to the  
consumer for products purchased and used in the United States of America.  
2. What will AAT do if the product is not free from material defects in materials  
and workmanship during the limited warranty period (“MATERIALLY DEFECTIVE  
PRODUCT”)?  
During the limited warranty period,AAT’s authorized service representative will  
repair or replace, at AAT’s option, without charge, a materially defective product. If  
AAT repairs this product, AAT may use new or refurbished replacement parts. If  
AAT chooses to replace this product, AAT may replace it with a new or refurbished  
product of the same or similar design. AAT will return repaired or replacement  
products to you in working condition.  
AAT will retain defective parts, modules, or equipment. Repair or replacement of  
product, at AAT’s option, is your exclusive remedy. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1)YEAR from the  
date of purchase.  
If AAT repairs or replaces a materially defective product under the terms of this  
limited warranty, this limited warranty also applies to repaired or replacement prod-  
ucts for a period of either (a) 90 days from the date the repaired or replacement  
product is shipped to you or (b) the time remaining on the original one-year limited  
warranty, whichever is longer.  
56  
Appendix  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• product that has been subjected to misuse, accident, shipping or other physical  
damage, improper installation, abnormal operation or handling, neglect, inunda-  
tion, fire, water, or other liquid intrusion; or  
• product that has been damaged due to repair, alteration, or modification by any-  
one other than an authorized service representative of AAT; or  
• product to the extent that the problem experienced is caused by signal condi-  
tions, network reliability or cable or antenna systems; or  
• product to the extent that the problem is caused by use with non-AAT accesso-  
ries; or  
• product whose warranty/quality stickers, product serial number plates or elec-  
tronic serial numbers have been removed, altered or rendered illegible; or  
• product purchased, used, serviced, or shipped for repair from outside the United  
States, or used for commercial or institutional purposes (including but not limited  
to products used for rental purposes); or  
• product returned without valid proof of purchase (see 6 below); or  
• charges for installation or setup, adjustment of customer controls, and installation  
or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, call 1-800-222-3111  
(In Canada, please dial 1-866-288-4268) for instructions regarding where to  
return the product. Before calling for service, please check the user’s manual. A  
check of the product controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage dur-  
ing transit and transportation and are responsible for delivery or handling charges  
incurred in the transport of product(s) to the service location. AAT will return  
repaired or replaced product under this limited warranty to you, transportation,  
delivery or handling charges prepaid. AAT assumes no risk for damage or loss of  
the product in transit.  
If the product failure is not covered by this limited warranty, or proof of purchase  
does not meet the terms of this limited warranty, AAT will notify you and will  
request that you authorize the cost of repair prior to any further repair activity. You  
must pay for the cost of repair and return shipping costs for the repair of products  
that are not covered by this limited warranty.  
57  
Appendix  
Limited warranty  
6. What must you return with the product to get warranty service?  
You must:  
a return the entire original package and contents including the product to the AAT  
service location along with a description of the malfunction or difficulty;  
b include “valid proof of purchase” (sales receipt) identifying the product purchased  
(product model) and the date of purchase or receipt (keep a copy for your  
records); and  
c provide your name, complete and correct mailing address, and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and AAT. It  
supersedes all other written or oral communications related to this product. AAT  
provides no other warranties for this product. The warranty exclusively describes  
all of AAT’s responsibilities regarding the product. There are no other express war-  
ranties. No one is authorized to make modifications to this limited warranty and  
you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
Limitations:  
Implied warranties, including those of fitness for a particular purpose and merchant-  
ability (an unwritten warranty that the product is fit for ordinary use) are limited to  
one year from date of purchase.  
Some states do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
In no event shall AAT be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inability to use  
the product, or other associated equipment, the cost of substitute equipment, and  
claims by third parties) resulting from the use of this product.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Please retain your receipt as your proof of purchase.  
58  
Appendix  
Technical specifications  
RF frequency band  
2400 MHz — 2483.5 MHz  
5725 MHZ — 5850 MHz  
95  
(handset to base)  
RF frequency band  
(base to handset)  
Channels  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Base unit voltage  
(AC voltage, 60Hz)  
96 — 130 Vrms  
Base unit voltage  
(AC adapter output)  
9VDC @600mA  
Handset voltage  
3.2 — 4.7 VDC 700mAh  
9VDC @200mA  
Charger voltage  
(AC adapter output)  
Replacement battery  
Battery pack (80-5848-00-00)  
3.6V 700mAh  
59  
Appendix  
Index  
A
I
AC adapter, 9  
Adding new handsets, 43  
Alert tones, 40  
Answering calls, 13  
Answering system, 30-39  
Intercom, 17  
Incoming call log, 27  
Incoming calls, answering, 13  
Indicator lights, 40  
L
B
Last number redial, 13  
Low battery, 10  
Battery charging, 10  
Battery installation, 10  
Belt clip, 12  
M
Making calls, 13  
Menus, 20  
Messages, 30-39  
Mute, 16  
C
Call waiting, 15  
Call transfer, 19  
Caller ID, 27  
N
Names,  
add entries to phone directory,29  
delete entries, 29  
dial entries, 29  
enter into directory, 23  
search for, 25  
CID, 27  
Clear voice mail indication, 21  
O
D
Operating range, 8  
Delete call log entries, 29  
Delete redial entries, 13  
Dialing,  
Q
Quick reference guide, 2-3  
from a CID record, 29  
directory dialing, 26  
Directory, 22  
R
Receiving calls, 13  
Recharging, 10  
Redial, 13  
Replacing a handset, 44  
Ring silencing, 16  
Ring tone options, 20  
dial number, 26  
edit entries, 26  
name search, 25  
new entries, 23  
E
S
Elapsed time, 13  
Ending calls,13  
Search for names, 25  
Speakerphone, 13  
Switchhook flash, 15  
F
Flash (switchhook flash), 15  
T
H
Technical specifications, 59  
Troubleshooting, 45  
Hands-free use, 13  
Handset locator, 14  
Headset, 12  
V
Volume controls, 15  
60  
Appendix  
Remote access wallet card  
Use the wallet card below to help you remember commands to control your  
answering system from any touch tone telephone.  
Cut along dotted line.  
Call your phone number, then enter  
your two-digit access code (preset to  
19).  
Action  
Remote command  
Play all messages....................... 1  
Play new messages................... 2  
Delete the message................. 3  
Delete all old messages .......... 33  
Repeat or go back.................... 4  
Stop.............................................  
Help menu.................................  
5
*5  
Fold here.  
Skip the message...................... 6  
Review announcement............ #7  
Record announcement............ *7  
Record memo........................... 8  
Review remote access code.. #9  
Change remote access code.. *9  
Answer machine ON/OFF... 0  
5.8 GHz CordlessTelephone/Answering System E5926/E5927B/E5937B/  
E1937B/E5947B  
Copyright © 2006 Advanced AmericanTelephones. All rights reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China.  
Copyright © 2006 Advanced AmericanTelephones.All rights reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China. Issue 4 AT&T 06/06.  
91-000648-040-000  

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