User’s manual
TL91178/TL91�78/TL91�78
DECT 6.0 cordless
telephone with BLUETOOTH®
wireless technology
Parts checklist
Your telephone package contains the following items.
User’s manual
Quick start guide
TL91178/TL91�78/TL91�78
DECT 6.0 cordless
TL91178/TL91�78/TL91�78
DECT 6.0 cordless
telephone with BLUETOOTH®
wireless technology
telephone with BLUETOOTH®
wireless technology
User's manual
Quick start guide
Cordless handset
(1 for TL91178)
(2 for TL91278)
(3 for TL91378)
Telephone base
Charger for cordless handset
with power adapter installed
(1 for TL91278)
Battery for cordless handset
(1 for TL91178)
Battery compartment cover
(1 for TL91178)
(2 for TL91278)
(2 for TL91278)
(2 for TL91378)
(3 for TL91378)
(3 for TL91378)
Power adapter for
telephone base
Telephone line cord
Wall mount bracket
User’s manual
TL91178/TL91�78/TL91�78
DECT 6.0 cordless
telephone with Bluetooth®
wireless technology
Table of contents
Intercom...............................................37
Call transfer using intercom......39
Getting started
Quick reference guide
handset............................................1
telephone base............................3
Handset status icons.......................4
Installation............................................5
Telephone base installation.........7
Charger installation..........................8
Battery installation &
Directory
About the directory........................41
Creating directory entries...........42
Directory review...............................44
Directory search...............................45
To dial, delete or
edit entries...................................46
charging...........................................9
Installation options...............................11
Caller ID
Caller ID operation..........................48
To review the caller ID
history..............................................53
Bluetooth
Introducing Bluetooth...................16
Glossary of terms............................17
Bluetooth setup...............................18
Appendix A,
Alert tones & lights........................55
Appendix B,
Handset display screen
Handset settings
Handset main menu.......................21
messages......................................56
Appendix C,
Expansion handset...............................59
Adding & registering handsets.....60
Replacing a handset............................61
Handset settings..............................22
Telephone operation
Handset operation..........................27
Options while on calls..................33
Chain dialing......................................36
Table of contents
Appendix D,
Troubleshooting...............................62
Appendix E,
Maintenance.......................................72
Appendix F,
Important safety information....73
Appendix G,
FCC Part 68 and ACTA..................76
Appendix H,
FCC Part 15........................................78
Appendix I,
Limited warranty..............................79
Appendix J,
Technical specifications...............82
Index...................................................84
Getting started
Quick reference guide � handset
CHARGE indicator
MENU/SELECT
On when the handset is
charging in the telephone base
or charger.
Press to show the menu.
While in the menu, press to
select an item or save an entry
or setting.
DIR /
CID
Press
DIR to show directory
DELETE/MUTE
entries (page 44).
Press to scroll up while in
menus.
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call.
During a call, press to mute
microphone (page 34).
While reviewing the caller ID
history, the directory or the
redial memory, press to delete
an individual entry
(page 54, page 46 and page 31
respectively).
While predialing, press to delete
digits (page 27).
Press
history (page 53).
CID to show caller ID
Press to scroll down while in
menus.
OFF/CLEAR
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call.
During a HOME or CELLULAR
line call, press to end the call.
While in a menu, press to
cancel an operation, back up to
the previous menu, or exit the
menu display.
REDIAL/PAUSE
Press repeatedly to view the
last five numbers dialed
(page 31).
While entering numbers, press
and hold to insert a dialing
pause (pages 42 and 46).
CELLULAR
Press to make or answer a
CELLULAR call.
Flashes rapidly when there is an
incoming CELLULAR call.
Flashes slowly when a
CELLULAR call is on hold.
During a CELLULAR call, press
to receive an incoming call if
call waiting is activated
(page 30).
HOME/FLASH
Press to make or answer a
HOME call.
Flashes rapidly when there is
an incoming HOME call.
Flashes slowly when a HOME
call is on hold.
During a HOME call, press to
receive an incoming call if call
waiting is activated (page 27).
SPEAKER
HOLD
Press to turn on the
handset speakerphone.
Press again to resume
normal handset use
(page 31).
Press to put the HOME or
CELLULAR call on hold
(page 35).
1
Getting started
Quick reference guide � handset
Feature menu
The > symbol highlights a
menu item.
Feature menu
>DIRECTORY
DIRECTORY (page 41)
CALL LOG (page 48)
CALL LOG
INTERCOM (page 37) - This feature is not available on model TL91178.
RINGER VOLUME (page 22)
RINGER TONE (page 23)
KEY TONE (page 24)
LANGUAGE (page 24)
CLR VOICEMAIL (page 25)
HOME AREA CODE (page 26)
Using menus
Press MENU/SELECT to show the main menu.
Press
or
to scroll through menu items.
Press MENU/SELECT to select or save changes to a highlighted menu
item.
Press
OFF/CLEAR to cancel an operation, back up to the previous
menu, or exit the menu display.
2
Getting started
Quick reference guide � telephone base
VOICEMAIL indicator
Bluetooth
Flashes when you have
new voicemail on your
HOME line (offered by
your telephone company,
and is different from
answering system
messages). The indicator
does not support
voicemail on your
CELLULAR line.
•
Press and hold to
enable the Bluetooth
feature on the
telephone base
(page 18).
•
•
On when the
telephone base is
paired and connected
with a cellular phone.
Flashes when the
Bluetooth feature is
activated and waiting
for pairing and
IN USE indicator
•
On when the handset
is in use, or when
you are registering a
handset.
connection.
•
Flashes when another
telephone is in use on
the same line, or when
you are deregistering
handsets from the
HANDSET LOCATOR
Press to make handsets
beep so you can locate
them (page 32).
telephone base.
•
Flashes quickly when
there is an incoming
call.
3
Getting started
Handset status icons
HANDSET 1
25 MISSED CALLS
NEW
MUTE
10:21AM
11/23
HOME line - on steady when the HOME line is in use.
CELLULAR line - on steady when the CELLULAR line is in use.
BLUETOOTH - on steady when a cellular phone is connected with
the telephone base.
NEW VOICEMAIL - new voicemail received on your HOME line.
SPEAKERPHONE - the speakerphone is in use.
Ringer off - the handset ringer is turned off.
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place handset in telephone
base or charger to recharge.
Microphone is muted.
MUTE
NEW
Missed and unreviewed calls.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks
by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech
Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of
their respective owners.
4
Getting started
Installation
You must install and charge
the handset battery before
using the cordless handset.
See pages 9-10 for easy
instructions.
STOP!
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see pages 11-13). For optimum range and
better reception, place the telephone base in a central and open location.
You may hear interference if your cellular phone is too close to the telephone
base during a CELLULAR call. Make sure that your Bluetooth enabled cellular
phone is between one to 12 feet away from the telephone base in order
to maintain a clear and consistent connection between your Bluetooth cell
phone, telephone base and cell tower.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the telephone
base and the telephone wall jack (see the following page). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or
telephone base display - remove it before use.
For customer service or product information, visit our website at
1 (866) �88-4�68.
5
Getting started
Installation
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
workbench.
6
Getting started
Telephone base installation
Install the telephone base as shown below. Make sure that the electrical outlet
is not controlled by a wall switch.
The telephone base is set for desktop use. If you want to change to the wall
mounting position, install the supplied wall mount bracket to the telephone base.
See pages 11-13 for details.
�. Route the power cord through the
slot next to the telephone jack.
1. Plug the small
end of the power
adapter into the
power jack at
�. Plug one end of
the bottom of
the telephone
base.
the telephone
line cord into the
telephone jack at
the bottom of the
telephone base.
7. Raise the antenna.
4. Place the cords
into the channels.
Telephone
line cord
5. Plug the other
end of the
telephone line
cord into a
telephone jack
or a DSL filter.
Power
adapter
DSL filter (not included),
required if you have DSL
high-speed Internet service.
6. Plug the large end of the
power adapter into a power
outlet not controlled by a
wall switch.
7
Getting started
Charger installation
Plug the power adapter
into an electrical outlet not
controlled by a wall switch.
IMPORTANT INFORMATION
1. Use only the power adapter supplied with this product. To order a replacement
1 (800) ���-�111. In Canada, dial 1 (866) �88-4�68.
2. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
8
Getting started
Battery installation & charging
Install the battery as shown on the next page. Once you have installed the
battery, the screen indicates the battery status (see table below). If necessary,
place the handset in the telephone base or charger to charge the battery.
For best performance, keep the handset in the charger when not in use. The
battery is fully charged after 16 hours of continuous charging. See the table
on page 82 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. The screen shows LOW BATTERY and the backlight is off
until you have charged the battery without interruption for at least one hour.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators
Battery status
Action
The screen is blank.
Battery has no charge
and the handset
cannot be used.
Charge without
interruption until the
screen shows LOW
BATTERY (at least 10
minutes).
The screen shows
PLACE IN CHARGER
and flashes.
Battery has very little
charge and the handset interruption until the
cannot be used.
Charge without
screen shows LOW
BATTERY (at least four
minutes).
The screen shows
LOW BATTERY and
flashes.
Battery has enough
charge to be used for a interruption until the
short time.
Charge without
screen shows HANDSET
X (at least one hour).
The screen shows
HANDSET X.
Battery is charged.
To keep the battery
charged, place it in
the telephone base or
charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
9
Getting started
Battery installation & charging
Step 1
Step 2
Step 3
Press the depression
and slide the battery
compartment cover
downwards (if
Plug the battery securely
into the connector inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied battery
with the label THIS SIDE
UP facing up as indicated.
Align the cover flat
against the battery
compartment
cover, then slide
it upwards until it
clicks into place.
necessary).
Step 4
Charge the handset by placing it face up in the
telephone base or charger. The CHARGE light will
be on when charging.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model BT8001). To
�111. In Canada, dial 1 (866) �88-4�68.
10
Getting started
Installation options
The telephone base is set for desktop use. It is possible to change to a
wall mounting position by installing the wall mount bracket provided. Wall
mounting requires a telephone outlet wall mounting plate with mounting
studs that may require professional installation. You can purchase the
mounting plate from many hardware or consumer electronics retailers.
Desktop to wall mount installation
To change the telephone base to the wall mount position, make sure that
you first unplug the telephone line cord and power adapter cord from the
wall outlets before you begin. In addition, to prevent possible damage,
remove the handset from the telephone base.
1. Position the telephone base as shown below, and insert the extended tabs of
the bracket into the slots under the telephone base.
2. Push the telephone base down until it clicks into place on both sides of the
bracket.
11
Getting started
Installation options
Desktop to wall mount installation
3. Bundle the telephone line cord and power adapter cord, and secure them with
a twist tie before placing them behind the telephone base as shown below.
4. Align the holes on the bracket with the standard wall plate and slide the
bracket until the telephone is secured as shown below. Plug the telephone
line cord into a telephone wall jack. Plug the power adapter into a power
outlet not controlled by a wall switch.
DSL filter (not included),
required if you have DSL
high-speed Internet service.
12
Getting started
Installation options
Desktop to wall mount installation
5. Make sure the telephone is securely positioned as shown below.
13
Getting started
Installation options
Wall mount to desktop installation
To change the telephone base to the desktop position, make sure that you first
unplug the telephone line cord and power adapter cord from the wall outlets
before you begin. In addition, to prevent possible damage, remove the handset
from the telephone base.
1. Remove the telephone base from the wall and untie the bundled telephone
line cord and power adapter cord.
2. Press on the catches on both sides of the bracket (indicated by arrows below)
to unlock the telephone base from the bracket.
The catch on each side of
the telephone base.
3. Pull the telephone base up to detach it from the bracket.
14
Getting started
Installation options
4. Plug the telephone line cord into a telephone wall jack, and plug the power
adapter cord into a power outlet not controlled by a wall switch. Route the
cords through the channels.
Telephone
line cord
Power outlet not
controlled by a wall
switch.
Power
DSL filter (not included),
adapter
required if you have DSL
high-speed Internet service.
15
Bluetooth
Introducing Bluetooth
Your new AT&T TL91178�TL91278�TL91378 telephone system with Bluetooth
wireless technology has the following features:
• Pair a Bluetooth enabled cell phone with the telephone base.
• Connect a cell phone to make and receive CELLULAR calls. Only one cell
phone can be paired and connected on a call at a time.
• Make and receive calls using your cell phone plan while benefiting from the
ease and comfort of your home telephone system.
IMPORTANT INFORMATION
• Refer to your cell phone user's manual for more information about its
Bluetooth function.
• Make sure that your Bluetooth enabled cellular phone is between one to
12 feet away from the telephone base to maintain a clear and consistent
connection between your Bluetooth cell phone, telephone base and cell
tower.
• Make sure that your cellular phone has sufficient signal strength. You may
need to move the cellular phone and telephone base to a location where
the cellular signal may be stronger.
• Charge your Bluetooth cell phone while it is connected to the telephone
base because your cell phone's battery will discharge faster while it is
connected wirelessly to the telephone base.
• Monitor your cell phone's usage because airtime is deducted from your
cellular plan for the duration of the CELLULAR calls.
Refer to the Bluetooth setup section (pages 18-20) to learn how to set up
your Bluetooth device. Refer to the Handset operation section
(pages 27-35) to learn how to operate your Bluetooth devices with your new
AT&T telephone system with Bluetooth wireless technology. Refer to the
Troubleshooting section (pages 62-71) if you experience difficulty when using
the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced
American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of
Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
16
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth devices and your new AT&T telephone system.
Bluetooth cell phone - Refers to a mobile Bluetooth enabled cellular phone.
CELLULAR line - The communications service provided through your
Bluetooth enabled cellular telephone.
HOME line - Your conventional telephone land line.
Connected - You can only use a Bluetooth device when it is connected to the
telephone base.
Paired devices - Once you have paired a Bluetooth device with the telephone
base, it is identified as registered to the telephone base. Only one Bluetooth
cellular phone can be paired with the telephone base.
Pairing - This refers to the process of two Bluetooth devices registering
device information with each other. The telephone base must be paired with a
Bluetooth cellular phone before you can use the Bluetooth device. Depending
on the manufacturer, this process is also referred to as bonding.
PIN - By default, the PIN is 0000 for the telephone base and for most
Bluetooth devices. PIN information must be exchanged between Bluetooth
devices before you can use them. The PIN is also known as a passkey
or passcode.
17
Bluetooth
Bluetooth setup
NOTE: You can only
To use a Bluetooth-enabled cellular phone with
your telephone, you must first pair and connect
your Bluetooth cellular phone with the telephone
base.
pair one Bluetooth
cell phone with the
telephone base at a
time.
Pairing a device
Before you begin, make sure that your Bluetooth-
enabled cellular phone is not connected to any
other Bluetooth device. Refer to your cellular
phone user's manual to learn how to search for or
add new Bluetooth devices.
To pair and connect a cellular phone:
1. Press and hold the Bluetooth button on the
telephone base until it is flashing. The Bluetooth
feature will be activated.
2. Using your cellular phone, turn on the Bluetooth
feature and search for a new device.
3. Once your cellular phone has found the AT&T
DECT 6.0 telephone base, select it.
4. Using your cellular phone, enter the PIN of the
telephone base (the default PIN is 0000) to
continue the pairing process.
HANDSET 1
When a device is successfully connected, the
status icon will display on the cordless handset
screen, and the light of the Bluetooth button on
the telephone base will be on steadily.
Auto connection
Once you have paired a device with the
telephone base, the pairing information is stored
in the telephone base. If the paired device
becomes disconnected, the telephone base will
automatically search and re-connect to that device.
If the connection does not resume in a minute, you
will need to re-connect to that device manually,
refer to the section below for details.
18
Bluetooth
Bluetooth setup
Manual connection
To manually re-connect a paired device, make
sure the Bluetooth feature is turned on in your
cellular phone, select AT&T DECT 6.0 from the
paired device list in your cellular phone. Once the
connection is established again, the Bluetooth
button on the telephone base will turn back on.
Turning off the auto connection
If you do not want the telephone base to re-
connect to a paired device automatically after
it is disconnected, you can turn off the auto
connection feature manually. In order to turn off
the auto connection, you will need to initiate a
disconnection from the paired cellular phone; this
will transmit a signal to the telephone base and
disable the auto connection.
While the cellular phone is connected to the
telephone base, find the cellular phone’s Bluetooth
device list and select AT&T DECT 6.0 to manually
disconnect the device. (If disconnection is not an
option on your cellular phone, you may need to
disable Bluetooth or unpair the telephone base.)
Refer to your cellular phone’s user’s manual for
instructions. The telephone base will not search
and re-connect to this cellular phone until this
feature is activated again.
19
Bluetooth
Bluetooth setup
To resume the auto connection
NOTE: If the connection
between the paired
To resume the auto connection between the
paired device and the telephone base, you will
need to connect the device manually. Make sure
the Bluetooth feature is turned on in your cellular
phone. Select AT&T DECT 6.0 from the paired
device list in your cellular phone to reconnect.
If the connection is successfully resumed, the
status icon will display on the cordless handset
screen, and the light of the Bluetooth button on
the telephone base will be on steadily.
device and the telephone
base does not resume by
manually connecting the
device on the paired
device list, you will need
to unpair or deregister
the device from the
cellular phone. Make
sure the device is no
longer on the paired list
after deregistration; then
follow the steps in
Replace a paired device
Pairing a device on
page 18 to start the
pairing procedures again.
If you want to pair and connect a new device when
there is already a device paired with the telephone
base, press and hold the Bluetooth button on the
telephone base until it is flashing, then start with
step two of Pairing a device on page 18. If you
do not pair a new device within two minutes, the
Bluetooth light on the telephone base will turn off
and the system will return to idle mode.
20
Handset settings
Handset main menu
To enter the main menu:
1. Press MENU/SELECT when the handset is in idle mode.
2. Press
DIR /
CID to select a handset feature menu, then press
MENU/SELECT to enter that menu.
To return to the idle mode, press and hold OFF/CLEAR.
CLR VOICEMAIL allows
you to turn off the new
voicemail indication
(page 25).
DIRECTORY allows you
to store and search for
names and numbers
(page 44).
CALL LOG allows you
to view caller ID history
(page 53).
>DIRECTORY
CALL LOG
>
CLR VOICEMAIL
>CALL LOG
INTERCOM
HOME AREA CODE
HOME AREA CODE
allows you to set your
home area code
(page 26).
INTERCOM allows you
to intercom with other
handsets (pages 37-38). tones on or off
(page 24).
KEY TONE allows you
to turn the keypad
>KEY TONE
>INTERCOM
>HOME AREA CODE
LANGUAGE
DIRECTORY
RINGER VOLUME
RINGER TONE allows
you to set the ringer
for the HOME and
CELLULAR lines
(page 23).
RINGER VOLUME
allows you to set the
ringer volume
LANGUAGE allows you
to set your handset
display language
(page 24).
(page 22).
>RINGER TONE
KEY TONE
>RINGER VOLUME
RINGER TONE
>LANGUAGE
CLR VOICEMAIL
21
Handset settings
Handset settings
Using the feature menu, you can change many of
the telephone’s settings.
>DIRECTORY
CALL LOG
1. Press MENU/SELECT when in idle mode (when
the phone is not in use) to enter the feature
menu.
2. Use
DIR /
CID to scroll to the feature
NOTE: Press
OFF/CLEAR to
cancel an operation,
back up to the
previous menu or exit
the menu display.
Press and hold
to be changed. When scrolling through the
menu, the top menu item is always highlighted
with a > symbol.
3. Press MENU/SELECT to select the highlighted
item.
OFF/CLEAR to
return to idle mode.
Ringer volume
Using this menu, you can set the ringer volume
level (1-6), or turn the ringer off. When the ringer
is turned off,
appears on the handset screen.
The volume setting applies to both HOME and
>DIRECTORY
CELLULAR calls.
CALL LOG
To adjust the RINGER VOLUME:
1. Press MENU/SELECT when in idle mode to enter
>RINGER VOLUME
RINGER TONE
the feature menu.
2. Use
DIR /
CID to scroll to >RINGER
VOLUME, then press MENU/SELECT.
3. Press DIR / CID to sample each volume
RINGER VOLUME
level.
4. Press MENU/SELECT to save your preference and
return to the feature menu.
NOTE: The ringer volume also determines the ringer
volume of the intercom calls (pages 37-38) and the
paging tone for the handset locator feature (page 32). If
the handset ringer volume is set to off, that handset is
silenced for all incoming calls and paging.
22
Handset settings
Handset settings
>DIRECTORY
CALL LOG
Ringer tone
You can select different ringer tones for the HOME
and CELLULAR calls. You may choose one of 10
ringer tones.
>RINGER TONE
KEY TONE
To choose a ringer tone for the HOME line:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use
DIR /
CID to scroll to >RINGER
>HOME TONE
TONE, then press MENU/SELECT.
CELLULAR TONE
3. Press MENU/SELECT to select HOME TONE.
4. Press
tone.
DIR /
CID to sample each ringer
HOME TONE
1
5. Press MENU/SELECT to save your preference
and return to the feature menu.
To choose a ringer tone for the CELLULAR line:
>DIRECTORY
CALL LOG
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use
DIR /
CID to scroll to >RINGER
TONE, then press MENU/SELECT.
>RINGER TONE
KEY TONE
3. Press
DIR /
CID to scroll to CELLULAR
TONE, then press MENU/SELECT.
4. Press
DIR /
CID to get to the next
ringer tone and hear a sample of it.
>CELLULAR TONE
HOME TONE
5. Press MENU/SELECT to save your preference
and return to the feature menu.
CELLULAR TONE
1
23
Handset settings
Handset settings
Key tone
>DIRECTORY
CALL LOG
The handset is factory programmed to beep with
each key press. If you turn off the KEY TONE,
there are no beeps when you press keys.
To turn the KEY TONE on or off:
>KEY TONE
LANGUAGE
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use
DIR /
CID to scroll to >KEY TONE,
then press MENU/SELECT.
KEY TONE
ON
3. Press
DIR /
CID to select ON or OFF.
4. Press MENU/SELECT to save your preference
and return to the feature menu.
Language
>DIRECTORY
CALL LOG
You can select the language used for all screen
displays.
To select a language:
1. Press MENU/SELECT when in idle mode to enter
>LANGUAGE
CLR VOICEMAIL
the feature menu.
2. Use
DIR /
CID to scroll to
>LANGUAGE, then press MENU/SELECT.
LANGUAGE
ENGLISH
3. Press DIR / CID to select ENGLISH,
FRANÇAIS or ESPAÑOL.
4. Press MENU/SELECT to save your preference
and return to the feature menu.
24
Handset settings
Handset settings
Visual message waiting (voicemail) indicator
If you subscribe to a voicemail service offered
by your local telephone company, the voicemail
waiting indicator feature will provide a visual
indication when you have new voicemail
messages. The VOICEMAIL light on the telephone
base will flash, and NEW VOICEMAIL and the
icon will appear on the handset screen(s).
Clear voicemail indication
Use this feature when the telephone indicates
there is new voicemail but there is none (for
example, when you have accessed your voicemail
while away from home). This feature only turns
off the displayed NEW VOICEMAIL message,
icon and VOICEMAIL light; it does not delete
your voicemail message(s). As long as you have
new voicemail messages, your local telephone
company will continue to send the signal to
activate the visual message waiting indicator.
>DIRECTORY
CALL LOG
>CLR VOICEMAIL
HOME AREA CODE
To manually turn off the new voicemail indicator:
TURN OFF
1. Press MENU/SELECT when in idle mode to enter
INDICATOR?
the feature menu.
2. Use
DIR /
CID to scroll to
>CLR VOICEMAIL, then press MENU/SELECT.
3. Press MENU/SELECT again to turn the voicemail
indication off, or press OFF/CLEAR to cancel
the procedure.
NOTES:
1. Telephone company
voicemail may alert you to
new messages with stutter
(broken) dial tone. Contact
your telephone company
for more details.
2. For information about
using your voicemail
service, contact your
telephone company for
assistance.
25
Handset settings
Handset settings
Home area code
>DIRECTORY
CALL LOG
If you dial seven digits to make a local call (no
area code required), program your area code
into the telephone as the home area code. After
setting, if you receive a call from within your
home area code, the caller ID history will only
display the seven digits of the telephone number.
>HOME AREA CODE
DIRECTORY
1. Press MENU/SELECT in the idle mode to enter
the handset main menu.
HOME AREA CODE
___
2. Use
DIR /
CID to scroll to
>HOME AREA CODE, then press MENU/SELECT.
3. Press the dial pad keys to enter a three-digit
home area code. Press DELETE/MUTE to delete
digits while entering.
4. Press MENU/SELECT to save and return to the
main menu.
NOTE: If, in the future, your telephone service provider
requires you to dial 10 digits to make a local call (area
code + phone number). With the home area code
displayed, press and hold DELETE/MUTE. The home area
code is now restored to its default setting of _ _ _
.
26
Telephone operation
Handset operation
Elapsed
time
Making a HOME call
To make a HOME call:
HOME
0:00:30
• Press HOME/FLASH or SPEAKER, then enter
the telephone number.
To end a HOME call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
NOTE: Pressing
HOME/FLASH to
access services from
your local telephone
service provider does
not affect the elapsed
time.
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
On-hook dialing (predialing)
• Enter the telephone number. Press
DELETE/MUTE or OFF/CLEAR to make
corrections when entering the phone number.
• Press HOME/FLASH or SPEAKER to dial.
Answering a HOME call
To answer a HOME call:
• Press HOME/FLASH or SPEAKER.
To end a HOME call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
Call waiting on the HOME line
If you subscribe to call waiting service with your
local telephone service provider, you will hear a
beep if someone calls while you are already on a
call.
Press HOME/FLASH to put your current call on
hold and take the new call. You can press
HOME/FLASH at any time to switch back and
forth between calls.
27
Telephone operation
Handset operation
Temporary ringer silencing
Press OFF/CLEAR or DELETE/MUTE while the
telephone is ringing to silence the ringer temporarily.
This will silence the ringer without disconnecting the
call. The next incoming call will ring normally at the
preset volume.
DELETE/MUTE
OFF/CLEAR
NOTE: Each handset will ring when there is an incoming
call unless the ringer volume is turned off. Pressing
OFF/CLEAR or DELETE/MUTE on one handset will only
silence the ringer of that particular handset.
Receive a CELLULAR call while on a HOME call
While you are on a HOME call, if there is an
incoming CELLULAR call,
CELLULAR on the
handset flashes and you hear a short beep.
To answer the incoming CELLULAR call:
• Press
CELLULAR on the handset. The HOME
call is automatically placed on hold, HOME LINE
HELD appears on the screen display, and
HOME/FLASH starts flashing.
To end the CELLULAR call:
• Press OFF/CLEAR on the handset. The HOME
line remains on hold.
CELLULAR
To resume the HOME call already on hold:
• Press HOME/FLASH on the handset.
NOTE: If you have voicemail service active on your
cellular phone, and you do not answer the incoming
CELLULAR call, the call will be answered by your
cellular phone's voicemail. Contact your cellular service
provider for more information about cellular voicemail
service.
28
Telephone operation
Handset operation
Making a CELLULAR call using the cordless
handset
Elapsed
time
To make a CELLULAR call:
CELL
0:00:30
• Enter the telephone number (predial mode),
then press
CELLULAR. Press DELETE/MUTE
or OFF/CLEAR to make corrections when
entering the phone number.
To end a CELLULAR call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
NOTES:
1. Some cellular phones have a default setting that disables
the feature of making a call through the Bluetooth
connection. Refer to your cellular phone’s user’s manual for
instructions to enable this setting.
2. You may hear interference if your cellular phone is too
close to the telephone base during a CELLULAR call. Make
sure that your Bluetooth enabled cellular phone is between
one to 12 feet away from the telephone base to maintain
a reliable connection between your Bluetooth cell phone,
telephone base, and cell tower.
Answering a CELLULAR call using the cordless
handset
To answer a CELLULAR call:
• Press CELLULAR or SPEAKER.
To end a CELLULAR call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
29
Telephone operation
Handset operation
Call waiting on the CELLULAR line
If you subscribe to call waiting service provided by
your cellular service provider, you will hear one or
more beeps if you have an incoming CELLULAR
call while already on a call.
Press
CELLULAR to put your current call on
hold and take the new call. You can press
CELLULAR at any time to switch back and forth
between calls.
Receive a HOME call while on a CELLULAR call
While you are on a CELLULAR call, if there is an
incoming HOME call, HOME/FLASH flashes on
the handset and you hear a short beep.
To answer the incoming HOME call:
• Press HOME/FLASH on the handset. The
CELLULAR call is automatically placed on hold,
CELL LINE HELD appears on the screen display,
and
CELLULAR starts flashing.
To end the HOME call:
• Press OFF/CLEAR on the handset. The
CELLULAR line remains on hold.
To resume the CELLULAR call on hold:
• Press
CELLULAR on the handset.
NOTE: If you subscribe to voicemail service offered by
your telephone service provider and you do not answer
an incoming HOME call while on the CELLULAR line, the
incoming HOME call will be answered by your voicemail.
30
Telephone operation
Handset operation
Handset speakerphone
Elapsed
time
During a call, you can press SPEAKER to alternate
between hands-free speakerphone and normal
handset use.
HOME
0:00:30
For better sound quality while using the
speakerphone, place the handset on a flat surface
with the dial pad facing up.
NOTE: The speakerphone uses more power than the normal
handset. If the handset battery becomes very low while you
are using the speakerphone, the call remains in speakerphone
mode until you hang up or the battery becomes depleted.
When the battery is very low, you cannot switch a call from
normal handset use to speakerphone mode.
Last number redial
To view the five most recently dialed numbers:
• Press REDIAL/PAUSE to display the most
REDIAL
recently called number (up to 30 digits).
888-883-2445
• Press
DIR /
CID or REDIAL/PAUSE
repeatedly to view up to five recently called
numbers.
The handset beeps twice at the beginning and at
the end of the list.
Press OFF/CLEAR to exit.
To redial a number:
• Press HOME/FLASH or SPEAKER to dial the
displayed number from the HOME line.
-OR-
• Press
CELLULAR to dial the displayed
number from the CELLULAR line.
-OR-
31
Telephone operation
Handset operation
• Press HOME/FLASH or SPEAKER, then
REDIAL/PAUSE to call the most recently called
number (up to 30 digits).
While reviewing the redial memory, press
DELETE/MUTE to delete the displayed number.
Handset locator
The handset locator feature is useful if you misplace
a handset.
To start the paging tone:
• Press HANDSET LOCATOR at the telephone
base to start the paging tone on the handsets for
60 seconds.
NOTE: When paging, if you press
OFF/CLEAR or
DELETE/MUTE on a handset, the ringer of the handset is
silenced but the page will not stop.
To stop the paging tone:
• Press HOME/FLASH, SPEAKER, or any dial
pad key (0-9, *, or #) on the handset,
**PAGING**
–OR–
• Press HANDSET LOCATOR on the telephone
base.
NOTE: The handset ringer volume also determines the
volume of the paging tone. If the handset ringer volume
level is set to off, that handset is silent for all calls and
paging (page 22).
32
Telephone operation
Options while on calls
Volume control
To adjust the listening volume on a handset:
Press
DIR /
CID to adjust the listening
Volume
control
volume when on a call. Each press of the button
increases or decreases the volume level by one
increment.
NOTES:
1. Handset and speakerphone volume settings are independent.
2. When the volume reaches the minimum or maximum setting,
you will hear two beeps.
Multiple handset use (not available on model
TL91178)
You can conference with another system handset
while you are on a HOME or CELLULAR call.
However, you cannot conference between a
HOME call and a CELLULAR call. You can use a
maximum of two handsets on an outside call.
NOTE: You can use
a maximum of four
handsets at a time.
When two handsets
are used on either
the HOME or
CELLULAR call, the
other two system
handsets can be
used for a call on
the line that is not in
use.
If a handset is already on a HOME call and you
would like to join the call, press HOME/FLASH or
SPEAKER on another system handset.
-OR-
If a handset is already on a CELLULAR call and
you would like to join the call, press
on another system handset
CELLULAR
Press OFF/CLEAR or place the handset in the
telephone base or charger to end the call. The call
is not terminated until all handsets hang up.
33
Telephone operation
Options while on calls
DELETE/MUTE
Mute
Use the mute function to turn off the microphone.
You can hear the caller, but the caller does not
hear you.
To mute a call:
• Press DELETE/MUTE to turn off the microphone.
When mute is on, the handset screen shows
MUTED for a few seconds and MUTE appears
until you turn off mute.
To un-mute a call:
• Press DELETE/MUTE again and resume speaking.
When mute is off, MICROPHONE ON appears
temporarily on the handset screen.
34
Telephone operation
Options while on calls
Hold
You can place a HOME or CELLULAR call on
hold. You will hear an alert tone if you have not
taken the call off of hold after 14 minutes. You
will hear another alert tone 30 seconds later.
After 15 minutes on hold, the call automatically
disconnects.
HOME LINE HELD
To place a HOME call on hold:
• Press the HOLD key on the handset. HOME
LINE HELD appears on the display and
HOME/FLASH will flash.
To resume a HOME call that is on hold:
• Press HOME/FLASH again.
CELL LINE HELD
To place a CELLULAR call on hold:
• Press the HOLD key on the handset. CELL LINE
HELD appears on the display and
CELLULAR
will flash.
To resume a CELLULAR call that is on hold:
• Press the
CELLULAR key again.
35
Telephone operation
Chain dialing
Use this feature to initiate a dialing sequence
from numbers stored in the directory, caller ID
history or redial list while you are on a call. This
feature is available only when you are making a
HOME call.
NOTES:
1. You cannot edit a
directory entry while
you are on a call. For
more details about the
directory, seepage 41.
Chain dialing can be useful if you wish to access
numbers other than phone numbers (such as bank
account information or access codes) from the
directory, caller ID history or redial list.
2. You cannot copy a
caller ID entry into the
directory while you
are on a call. For more
details about the caller
ID history, see page 48.
Directory access while on a call
1. Press MENU/SELECT twice.
3. If you press
REDIAL/PAUSE while
on a call, you can only
view the most recent
call, and you cannot
erase the entry. For
more details about the
redial memory, see
page 31.
2. Press
number.
DIR /
CID to scroll to the desired
3. Press MENU/SELECT to dial the number shown.
Caller ID history (call log) access while on a call
1. Press MENU/SELECT.
4. Press and hold
OFF/CLEAR to exit
redial, directory or
caller ID history when
you are on a call.
2. Press
DIR /
CID to scroll to >CALL
LOG.
3. Press MENU/SELECT.
4. Press DIR /
CID to scroll to the desired
number.
5. Press MENU/SELECT to dial the number shown.
Last number redial while on a call
Press REDIAL/PAUSE to show and dial the
most recently dialed number. If you press
REDIAL/PAUSE again within two seconds, the
number is not dialed.
36
Telephone operation
Intercom
Use the intercom feature for conversations
between handsets. This feature is not available on
model TL91178.
You can buy additional expansion handsets
(model AT&T TL90078) for this telephone base.
Up to 12 handsets can be registered to the
telephone base.
The first nine handsets that you register will be
named Handsets 1-9. Use the handset number to
intercom and transfer calls.
Although the names for handsets 10-12 appears
in their displays as 10-12, when you intercom
or transfer to one of them, you must use *0
for Handset 10, *1 for handset 11, and *� for
Handset 12.
Model TL91�78 (two-handset system)
NOTES:
1. Press MENU/SELECT when in idle mode to enter
1. Before anyone answers
the intercom call, you can
cancel the intercom call
the feature menu.
2. Use
DIR /
CID to scroll to
by pressing
on the calling handset.
OFF/CLEAR
>INTERCOM, then press MENU/SELECT.
2. If no one answers the
called handset within 100
seconds, or if the called
handset is in the directory
or caller ID history mode,
or on a call, or out of
range, the calling handset
shows UNABLE TO CALL
TRY AGAIN.
3. The screen shows CALLING OTHER HANDSET.
The called handset rings, and its screen shows
OTHER HANDSET IS CALLING.
4. On the ringing handset, press HOME/FLASH or
SPEAKER to answer the intercom call.
To end the intercom call:
• Press OFF/CLEAR on either handset.
-OR-
3. Press
OFF/CLEAR
or DELETE/MUTE to
temporarily silence the
intercom ringer.
• Place either handset in the charger or
telephone base.
37
Telephone operation
Intercom
Models TL91�78 (three-handset system)
NOTES:
1. Press MENU/SELECT when in idle mode to enter
1. Before anyone answers
the intercom call, you can
cancel the intercom call
the feature menu.
2. Use
DIR /
CID to scroll to
by pressing
on the calling handset.
OFF/CLEAR
>INTERCOM, then press MENU/SELECT. The
screen shows INTERCOM TO:
2. If no one answers the
called handset within
3. Enter the handset number 1-9 or, for handsets
10, 11 and 1�, enter *0, *1 or *�, respectively.
The display shows CALLING HANDSET X,
with X being the handset number. The called
handset rings, and its screen shows HANDSET
X IS CALLING.
100 seconds, or if it is in
the directory or caller ID
history mode, or on a call,
or out of range, the calling
handset shows UNABLE
TO CALL TRY AGAIN.
3. Press
OFF/CLEAR
or DELETE/MUTE to
temporarily silence the
intercom ringer.
4. On the ringing handset, press HOME/FLASH
or SPEAKER to answer the intercom call.
4. You can use a maximum
of four handsets at a time.
When two handsets are
used on an intercom call,
the other two system
To end the intercom call:
• Press OFF/CLEAR on either handset.
-OR-
handsets can be used for
a call on either the HOME
or CELLULAR line.
• Place either handset in the charger or
telephone base.
38
Telephone operation
Call transfer using intercom
Use the intercom feature to transfer an outside
call to another system handset. This feature is not
available on model TL91178.
Model TL91�78 (two-handset system)
1. When on an outside call, press MENU/SELECT to
enter the feature menu.
2. Use
DIR /
CID to scroll to
>TRANSFER, then press MENU/SELECT. The
outside call is automatically placed on hold.
The transferring handset’s screen shows
CALLING OTHER HANDSET. The called handset
rings, and its screen shows OTHER HANDSET
IS CALLING.
NOTES:
1. Before the intercom call
is answered, press and
3. On the ringing handset, press HOME/FLASH
or SPEAKER to answer the intercom call. You
can now talk without the outside caller hearing
the conversation.
hold
OFF/CLEAR to
cancel the transfer and
return to the outside call.
2. If the called handset does
not answer the intercom
call within 100 seconds,
is in directory or caller ID
history mode, or is out
of range, the transferring
handset shows UNABLE
TO CALL TRY AGAIN
on its screen and
4. Press OFF/CLEAR on the transferring
handset or place it in the telephone base or
handset charger to complete the transfer.
The transferring handset’s screen shows
CALL TRANSFERED and the other handset is
automatically connected to the outside call.
automatically returns to
the outside call.
-OR-
Press HOME/FLASH or
CELLULAR
3. You can end the intercom
call and return to the
outside call by pressing
HOME/FLASH or
(depending on which call is being transferred)
on the called handset to let both parties
conference with the external line.
CELLULAR (depending
on which call is being
transferred) on the
transferring handset, or
pressing
OFF/CLEAR on
the called handset.
39
Telephone operation
Call transfer using intercom
Models TL91�78 (three or more handsets)
NOTES:
1. When on an outside call, press MENU/SELECT
1. Before the intercom call is
answered, press and hold
OFF/CLEAR to cancel
to enter the feature menu.
2. Use
DIR /
CID to scroll to
the transfer and return to
the outside call.
>TRANSFER, then press MENU/SELECT. The
screen shows INTERCOM TO:
2. If the called handset does
not answer the intercom
call within 100 seconds,
is in directory or caller ID
history mode, or is out
of range, the transferring
handset shows UNABLE
TO CALL TRY AGAIN
on its screen and
3. Enter the handset number 1-9 or, for handsets
10, 11 and 1�, enter *0, *1 or *�, respectively.
The display shows CALLING HANDSET X,
with X being the handset number. The called
handset rings, and its screen shows HANDSET
X IS CALLING.
automatically returns to
the outside call.
4. On the ringing handset, press HOME/FLASH
or SPEAKER to answer the intercom call. You
can now talk without the outside caller hearing
the conversation.
3. You can end the intercom
call and return to the
outside call by pressing
the HOME/FLASH or
CELLULAR (depending
on which call is being
transferred) on the
5. Press OFF/CLEAR on the transferring
handset or place it in the telephone base or
handset charger to complete the transfer.
The transferring handset’s screen shows
CALL TRANSFERED and the other handset is
automatically connected to the outside call.
transferring handset, or
pressing
OFF/CLEAR on
the called handset.
-OR-
Press HOME/FLASH or
CELLULAR
(depending on which call is being transferred)
on the destination handset to let both parties
conference with the external line.
40
Directory
About the directory
Shared directory
The directory is stored in the telephone base, and
is shared by all handsets. Changes made to the
directory on any one handset applies to all.
Robert Brown
888-883-2445
NOTE: Only one handset can review the directory at a
time. If another handset attempts to enter the directory,
the screen shows NOT AVAILABLE AT THIS TIME.
Capacity
The directory can store up to 50 entries, with a
maximum of 15 alphanumeric characters (including
spaces) for the names and 30 digits for the
telephone numbers. A convenient search feature
can help you find and dial numbers quickly
(page 45).
If there are already 50 entries, the screen shows
LIST FULL. You can not store a new number until
you delete one.
Exiting the directory
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display.
Press and hold OFF/CLEAR to return to the idle
mode.
If you pause for too long while creating or
reviewing an entry, the procedure times out and
you will have to begin again.
41
Directory
Creating directory entries
To create a new directory entry
1. Press MENU/SELECT when in idle mode to enter
>DIRECTORY
CALL LOG
the feature menu.
2. Press MENU/SELECT again to enter
>DIRECTORY menu.
3. Press
DIR or
CID to highlight STORE.
>REVIEW
STORE
4. Press MENU/SELECT.
5. Enter the telephone number when prompted.
• Use the dial pad to enter up to 30 digits.
>STORE
REVIEW
– Press
DIR /
CID to move the
cursor to the right or left.
– Press DELETE/MUTE to erase digits.
– Press and hold DELETE/MUTE to erase all
ENTER NUMBER
888-883-2445_
digits.
– Press and hold REDIAL/PAUSE to enter a
three-second dialing pause.
-OR-
• Copy a number from redial by pressing
REDIAL/PAUSE then press DIR or
CID,
or pressing REDIAL/PAUSE repeatedly to
locate the number to copy. Press
MENU/SELECT to copy the number.
6. Press MENU/SELECT to save the number in the
display.
The display shows ALREADY SAVED if the
number is already in the directory. You cannot
save the same number twice.
42
Directory
Creating directory entries
7. Enter the name when prompted.
ENTER NAME
• Use the dial pad to enter a name (up to
15 characters). Each time you press a key, the
character on that key appears. Additional key
presses produce other characters on that key.
See the chart below.
Robert Brown_
– Press
DIR or
CID to move the
cursor to the right or left.
NOTE: The first letter
of every word is
capitalized. The
remaining letters in a
word begin with
lower case letters
shown in the chart to
the right.
– Press DELETE/MUTE to erase letters.
– Press and hold DELETE/MUTE to erase all
letters.
Characters by number of key presses
Dial
key
1
2
3
4
5
6
7
8
9
1
2
3
4
1
A
D
G
#
B
E
‘
C
F
I
,
-
.
&
c
f
2
3
4
a
d
g
b
e
h
H
i
5
6
J
M
K
N
L
O
5
6
j
m
k
n
l
o
7
8
9
0
*
P
T
W
0
*
Q
U
X
R
V
Y
S
8
Z
7
t
p
u
q
v
x
r
s
z
9
w
y
?
!
/
(
)
@
#
space
8. Press MENU/SELECT to store your new directory
entry. The name and the telephone number will
then be shown on the screen. To change them
later, see pages 46-47.
Robert Brown
888-883-2445
43
Directory
Directory review
DIR
To review directory entries
1. Press
DIR when in idle mode to show the
first entry in the directory. DIRECTORY EMPTY
appears if there are no directory entries.
-OR-
You can also show the first entry in the
directory by pressing MENU/SELECT twice,
then pressing MENU/SELECT again to choose
>REVIEW.
2. Press
DIR or
CID to browse through
the directory. Entries appear alphabetically by
the first letter in the name.
44
Directory
Directory search
To search by name
DIR
1. Press
DIR when in idle mode to show the
first listing in the directory. DIRECTORY EMPTY
appears if there are no directory entries.
2. When a name entry appears, press the dial pad
keys (2-9) to start a name search.
The directory shows the first name beginning
with the first letter associated with the dial pad
key if there is an entry in the directory that
begins with that letter.
3. To see other names that start with the letters
on the same dial pad key, keep pressing the
key. The names appear in alphabetical order.
For example, if you have the names Jennifer,
Jessie, Kevin and Linda in your directory:
• If you press 5 (JKL) once, you will see Jennifer.
• If you press 5 (JKL) twice, you will see Jessie.
• If you press 5 (JKL) three times, you will see
Kevin.
• If you press 5 (JKL) four times, you will see
Linda.
• If you press 5 (JKL) five times, you will see
Jennifer again.
NOTES:
1. If there is no name matching the first letter of the key you
press, the directory shows a name that matches the following
letters of the key.
2. If you press a key (2-9) and no name starts with the letters
on that key, the directory shows the entry that matches the
next letter in the directory.
45
Directory
To dial, delete or edit entries
To dial, delete or edit a directory entry (name and
number), the entry must show on the handset.
Use the directory review or search (pages 44-45)
to show an entry.
Display dial
To dial a displayed number from the directory,
press HOME/FLASH or SPEAKER to dial from
the HOME line; or press
CELLULAR to dial from
the CELLULAR line.
To delete an entry
When a directory entry displays, press
DELETE/MUTE to delete the displayed entry from
the directory. Once deleted, you cannot retrieve
an entry.
To edit an entry
When a directory entry displays:
1. Press MENU/SELECT to modify the entry. You
are prompted to EDIT NUMBER.
Andrew
888-490-2005
• Press the dial pad keys to add digits.
• Press DELETE/MUTE to erase digits.
• Press
DIR or
CID to move the cursor
to the right or left.
EDIT NUMBER
888-883-2445
• Press and hold REDIAL/PAUSE to add a three-
second pause, if desired.
• Copy a number from redial by pressing
REDIAL/PAUSE. Then press
DIR or
CID,
or press REDIAL/PAUSE repeatedly to
locate the number to copy. Press
MENU/ SELECT to copy the number.
46
Directory
2. Press MENU/SELECT. You will be prompted to
EDIT NAME.
EDIT NAME
Andy
• Press the dial pad keys to add characters
(page 43).
• Press DELETE/MUTE to erase characters.
• Press
to the right or left.
DIR or
CID to move the cursor
Andy
888-883-2445
3. Press MENU/SELECT to confirm.
47
Caller ID
Caller ID operation
This product supports caller ID services provided
by most local telephone service companies.
Depending on your service subscription, you may
see the caller’s number, or the caller’s name and
number that are sent by the telephone company
after the first or second ring. If you also have call
waiting service, this caller ID information shows
when you receive a call while you are on another
call.
CHRISTINE SMITH
888-722-7702
NEW
10:01AM 11/23
Caller ID from the HOME line allows you to see
the name, number, date and time of the incoming
call. However, caller ID from the CELLULAR line
only shows the number of the incoming call and
the Bluetooth name of the paired device; date
and time of the call are not shown.
These services are available only if both you and
the caller are in areas offering caller ID service,
and if both telephone companies use compatible
equipment.
Contact your local telephone company and
cellular service provider if:
• You have both caller ID and call waiting, but as
separate services (you may need to combine
these services).
• You have only caller ID service, or only call
waiting service.
• You don’t subscribe to any caller ID or call
waiting services.
You can use this product with regular caller ID
service, or without subscribing to either caller ID
or combined caller ID with call waiting service.
48
Caller ID
Caller ID operation
Caller ID history information
If you subscribe to caller ID services, provided by
your local telephone company and�or cellular
service provider, the caller ID history stores
information for about the last 50 incoming calls
for both the HOME and CELLULAR lines.
CHRISTINE SMITH
888-722-7702
NEW
10:01AM
11/23
Although the caller ID history records the caller
ID information of both lines, caller ID entries from
the CELLULAR line only provide the incoming
telephone number and the Bluetooth name of
the cellular phone. If the number on the incoming
CELLULAR call matches a number in the directory,
the name is retrieved from the matched directory
entry. However, if the caller's number is not
provided from the CELLULAR line, the screen
only shows INCOMING CALL without showing the
Bluetooth name of the device.
Review the caller ID history to find out who called,
to easily return the call, or to copy the caller’s
name and number into your directory.
The phone deletes the oldest entry when the log
is full to make room for new calls.
If you answer a call before the information
appears on the screen, it is not saved in the caller
ID history.
The caller ID history is stored in the telephone
base, and is shared by all handsets. Changes made
on any one handset is reflected in all.
NOTE: Only one handset can review the caller ID history
at a time. If another handset attempts to enter the
directory or caller ID history, it shows NOT AVAILABLE
AT THIS TIME.
49
Caller ID
Caller ID operation
Caller’s name
Caller’s number
Appears when the
call is missed and
unreviewed
CHRISTINE SMITH
Incoming
HOME call
888-722-7702
NEW
Incoming
10:01AM
11/23
CELLULAR call
Date of call
Time of call
Memory match
If the incoming telephone number exactly matches
a telephone number in your directory, the name that
appears on the screen matches the corresponding
name in your directory.
For example, if Christine Smith calls, her name
appears as Chris if this is how you entered it into
your directory.
Chris
888-722-7702
NEW
10:01AM 11/23
NOTE: The number shown by your caller ID is in the
format sent by the phone company. The phone company
usually delivers ten-digit phone numbers (area code plus
phone number). If the telephone number of the caller
does not exactly match a number in your directory, the
name appears as it is delivered by the phone company.
For example, if the phone company includes the area
code and the directory number does not, the name
appears as delivered by the phone company.
50
Caller ID
Caller ID operation
There are also occasions when other information
or no information shows for various reasons:
On-screen
message
Reason
Caller's name and telephone
number are not revealed at
caller's request.
PRIVATE
CALLER
The caller's name has been set
as private.
PRIVATE
NAME
The caller's number has been set
as private.
PRIVATE
NUMBER
Your local telephone company is
unable to determine the caller's
name and telephone number.
Calls from other countries may
also generate this message.
UNKNOWN
CALLER
Your local telephone company is
unable to determine the caller's
name.
UNKNOWN
NAME
Your local telephone company is
unable to determine the caller's
number.
UNKNOWN
NUMBER
51
Caller ID
Caller ID operation
Missed (new) calls indicator
When a handset is in idle mode and has calls that
have not been reviewed, its screen will show XX
MISSED CALLS.
HANDSET 1
6 MISSED CALLS
All entries that have not been reviewed are counted
as missed calls when the phone is idle. Each time
an entry in the caller ID history marked NEW is
reviewed, the number of missed calls decreases by
one.
Robert Brown
888-883-2445
NEW
10:31AM
11/23
If you have too many missed calls and you do not
want to review them one by one, but you still want
to keep them in the caller ID history, you can press
and hold OFF/CLEAR for four seconds when the
handset is idle. All the entries in the caller ID history
will be considered old (have been reviewed), and the
missed calls counter is reset to 0.
52
Caller ID
To review the caller ID history
HANDSET 1
6 MISSED CALLS
To review the caller ID history
1. Press
CID to review the caller ID history in
reverse chronological order starting with the
most recent call.
-OR-
You can also review the caller ID history by
pressing MENU/SELECT, and using
CID to scroll to >CALL LOG, then press
MENU/SELECT.
DIR or
CID
Robert Brown
888-883-2445
2. Press
DIR or
CID to scroll through the
NEW
list as shown on the left.
10:31AM
11/23
Charlie Johnson
800-222-3111
To dial from the caller ID history
NEW
To dial a displayed number from the caller ID
history:
10:21AM
11/23
• Press HOME/FLASH or SPEAKER to dial
from the HOME line, or press
CELLULAR to
dial from the CELLULAR line.
-OR-
• Press # repeatedly to show different dialing
options for local and long distance numbers
before dialing or saving the telephone number
in the directory. See the example on the left.
The various dialing options are:
883-2445
1-883-2445
888-883-2445
Press #
1-888-883-2445
You may also press 1 repeatedly to add or
remove a 1 in front of the telephone number
before dialing or saving the telephone number
in the directory. See the examples on the left.
883-2445
1-883-2445
Press 1
When the number shown is in the correct
format for dialing, following the above step to
dial the number.
888-883-2445
1-888-883-2445
53
Caller ID
To review the caller ID history
Other options
• Press DELETE/MUTE to delete the shown entry
from the caller ID history.
• When an entry from the caller ID history is
shown, press and hold DELETE/MUTE to delete
all entries from the caller ID history. When
the screen shows DELETE ALL CALLS? press
MENU/SELECT to clear the caller ID history of
all entries, or press OFF/CLEAR to exit and
leave all entries in the caller ID history intact.
• Press MENU/SELECT to copy the entry into
your directory. You can edit the name and the
number (see page 53).
• Press OFF/CLEAR to exit the caller ID history.
NOTES:
1. You may need to change how a caller ID number is dialed
if the entry does not appear in the correct format. Caller ID
numbers may appear with an area code that may not be
required for local calls, or without a 1 that may be needed
for long distance calls (see page 53).
2. If neither the name nor number is provided, UNABLE TO
SAVE appears.
54
Appendix A
Alert tones & lights
Alert tones
Handset tones
VOLUME
keys are pressed when the volume
Two short beeps
is already at its highest or lowest setting.
Four short beeps
Two beeps
Low battery warning.
Out of range while the handset is on a call.
Command completed successfully.
Three rising tones
Lights
VOICEMAIL
Bluetooth
Flashes when you
have new voicemail
on your HOME phone
line (offered by your
telephone service
provider). The indicator
does not support
voicemail on your
CELLULAR line.
•
•
On when the telephone base is paired
and connected with a cellular phone.
Flashes when the Bluetooth feature is
activated and waiting for pairing and
connection.
CHARGE
IN USE
On when the
•
On when the handset
is in use, or when
you are registering a
handset.
handset is charging
in the telephone
base or charger.
Blue backlit
display
HOME/FLASH
Flashes rapidly when
there is an incoming
HOME call.
Flashes slowly when a
HOME call is on hold.
•
Flashes when another
telephone is in use on
the same line, or when
you are deregistering
handsets from the
Blue backlit
dial pad
telephone base.
•
Flashes quickly when
there is an incoming
call.
SPEAKER
On when the
speakerphone is on.
CELLULAR
Flashes rapidly when there is
an incoming CELLULAR call.
Flashes slowly when a
CELLULAR call is on hold.
55
Appendix B
Handset display screen messages
Screen display messages
The telephone number you have
entered is already stored in the
directory.
ALREADY SAVED
You are trying to use a handset to
make a CELLULAR call when another
handset is already in CELLULAR call
predial mode.
BLUETOOTH SYSTEM
BUSY
Calls on the HOME and CELLULAR
lines have been put on hold.
BOTH LINES HELD
You are accessing an empty caller ID
history.
CALL LOG EMPTY
CALL TRANSFERED
CALLING
An outside call from one handset is
transferred to another handset.
The handset is calling the other
handset (for intercom calls).
The handset is going to transfer an
outside call to another handset.
OTHER HANDSET
(For systems with two
handsets)
The handset is calling another system
handset (for intercom calls).
CALLING
HANDSET X
(For systems with three
or more handsets)
The CELLULAR line is in use.
CELL
A call on the CELLULAR line has been
put on hold.
CELL LINE HELD
A handset with a low battery has
been placed in the telephone base or
charger.
CHARGING
There are no directory entries.
DIRECTORY EMPTY
ENDED
You have just ended a call.
Another system handset is calling.
HANDSET X
IS CALLING
(For systems with three
or more handsets)
56
Appendix B
Handset display screen messages
Screen display messages
The handset registration is
successful, with X being the
handset number.
HANDSET X
REGISTERED
The HOME line is in use.
HOME
A call on the HOME line has been put
on hold.
HOME LINE HELD
There is a call coming in.
INCOMING CALL
INTERCOM
The handset is on an intercom call.
The intercom call has just ended.
INTERCOM ENDED
You have started the intercom
process, and need to enter the
number of the handset you wish to
call.
INTERCOM TO:
(For systems with three
or more handsets)
An extension phone or one of the
handsets is in use.
LINE IN USE
LIST FULL
The directory is full. No new entries
can be saved unless some current
entries are deleted.
The battery needs to be charged.
LOW BATTERY
Mute has just been turned off so
your voice will be heard by the
other party.
MICROPHONE ON
There are new calls in the caller ID
history.
XX MISSED CALLS
The microphone is muted.
MUTED
There are new voicemail messages
on the HOME phone line.
NEW VOICEMAIL
There is no cellular phone
connected when you are trying to
call from the cellular line.
NO CONNECTED
CELLULAR PHONES
57
Appendix B
Handset display screen messages
Screen display messages
There is no telephone line
connected.
NO LINE
NO SIGNAL,
CALL ENDED
The handset is out of range while
on a call.
Someone else is already using the
directory or caller ID history.
NOT AVAILABLE
AT THIS TIME
The other handset is calling.
OTHER
HANDSET IS
CALLING
(For system with two
handsets)
You are connected to the external
call during call transfer.
OUTSIDE CALL
** PAGING **
The telephone base is paging
handsets.
The battery is very low. The handset
should be placed in the telephone
base or charger.
PLACE IN
CHARGER
The ringer is muted temporarily
during an incoming call.
RINGER MUTE
SAVED
The entry in caller ID history is
saved to the directory successfully.
The handset has lost communication
with the telephone base.
SEARCHING
FOR BASE
You have started transferring a call,
and need to enter the desired handset
number.
TRANSFER TO:
(For systems with three
or more handsets)
Failed intercom or conference call
(there are already two handsets
being used).
UNABLE TO CALL
TRY AGAIN
You are trying to save an entry with
no name or number from the caller
ID history.
UNABLE TO SAVE
58
Appendix C
Expansion handset
Your new AT&T TL91178�TL91278�TL91378 telephone system can
accommodate up to 12 handsets. You can add new handsets (AT&T TL90078,
purchased separately) to your telephone system, but you must register each
device with the telephone base before use. To register a new handset,
see page 60.
The handsets provided with the TL91178 come pre-registered as HANDSET
1. You can register up to 11 additional handsets to the telephone base, and
they will be assigned numbers in the order they are registered (HANDSET �,
HANDSET �, HANDSET 4 and so on).
The handsets provided with the TL91278 come pre-registered as HANDSET
1 and HANDSET �. You can register up to 10 additional handsets to the
telephone base, and they will be assigned numbers in the order they are
registered (HANDSET �, HANDSET 4, HANDSET 5 and so on).
The handsets provided with the TL91378 come pre-registered as HANDSET 1,
HANDSET � and HANDSET �. You can register up to nine additional handsets
to the telephone base, and they will be assigned numbers in the order they
are registered (HANDSET 4, HANDSET 5, HANDSET 6 and so on).
59
Appendix C
Adding and registering handsets (optional)
Handsets purchased separately (AT&T TL90078) need
to be registered to the telephone base before use.
When first purchased, all expansion handsets show
NOT REGISTERED on the screen. New handsets may
need to be charged without interruption for at least
10 minutes before registering to the telephone base.
NOT REGISTERED
To register a handset to your telephone base
1. Make sure the handset is out of the telephone base
or charger and shows NOT REGISTERED before
you begin registration.
PRESS HNDST LOC
4 SEC ON BASE
2. Press and hold HANDSET LOCATOR on the
telephone base for about four seconds (until the
red IN USE light on the telephone base is on) and
then release the button. The IN USE light remains
on while the telephone base attempts to register
a handset.
3. Place the unregistered handset into the telephone
base or charger, PRESS HNDST LOC 4 SEC ON
BASE shows on the handset screen. The handset
is now registering with the telephone base. The
handset then shows PLEASE WAIT...
and it takes up to 60 seconds to complete the
registration. There is a beep sound when the
registration is successful. The handset shows
HANDSET X REGISTERED, with X being the
handset number (1-12).
PLEASE WAIT...
HANDSET X
REGISTERED
NOTES:
1. If the registration is not successful, the screen shows NOT
REGISTERED. To reset the handset, remove the handset from
the telephone base or charger, then start again from
step 2 above.
2. You cannot register a handset if any other system handset is
in use.
60
Appendix C
Replacing a handset
You may need to deregister your handsets if:
You have twelve registered handsets and need to replace a handset.
-OR-
You wish to change the designated handset number of your registered
handsets.
You must first deregister ALL the handsets, and then re-register each handset
you wish to use.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
To deregister all handsets
1. Press and hold HANDSET LOCATOR on the telephone base for about 10
seconds (until the IN USE light turns on and starts to flash), then release
the HANDSET LOCATOR button.
2. Immediately press and release HANDSET LOCATOR again. You must
press HANDSET LOCATOR while the IN USE light is still flashing. (The
light flashes for about seven seconds. If the light stops flashing, pick up the
handset and place it back into the telephone base, then start again with
step one above.)
3. The handsets will show SEARCHING FOR BASE and it will take about 10
seconds to complete the deregistration process. ALL handsets will show
NOT REGISTERED when deregistration is successful.
4. To re-register the handsets to the telephone base, follow the registration
instructions on page 60.
NOTES:
1. If the deregistration process was not successful, you may need to reset the system and try
again. To reset: pick up the handset and press the HOME/FLASH button, then press the
OFF/CLEAR button and place the handset back into the telephone base. You may also reset
by unplugging the power from the telephone base and plugging it back in.
2. You cannot deregister the handsets if any other system handset is in use.
3. Even if the battery is depleted, you can still deregister the handset by following the
steps above. After the handset is charged for at least 10 minutes, the screen shows NOT
REGISTERED.
61
Appendix D
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For
1 (800) ���-�111. In Canada, dial 1 (866) �88-4�68.
I cannot pair my
cell phone to the
telephone base.
• Make sure the Bluetooth function of your cellular phone
is turned on. See your cell phone user's manual for
more information.
• Remove the AT&T DECT 6.0 from your cell phone's
handsfree device history list (see you cell phone user's
manual for more information).
• Carefully follow the pairing instructions on page 18,
making sure that your cell phone is not connected to
any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the electrical power.
Wait for approximately 15 seconds, then plug it back in.
Repeat the above suggestions.
• Make sure that the Bluetooth function of your cell
phone is turned on. See your cell phone user's manual
for more information.
I cannot
connect my cell
phone with the
telephone base.
• Make sure that your Bluetooth cell phone is not
connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• For some cell phones, you must authorize the AT&T
DECT 6.0 device in your cell phone's Bluetooth
feature. See your cell phone user's manual for more
information.
• If the telephone base does not connect to your paired
cellular phone automatically, you may need to connect
to that device manually, refer to page 18 for details.
• If the cellular phone does not connect to the telephone
base after trying manual connection, delete AT&T DECT
6.0 from the paired device list in your cellular phone,
then start again with the pairing procedures (page 18).
62
Appendix D
Troubleshooting
• When you are on a CELLULAR call using the handset,
your cell phone is in use. Attempting to use the cell
phone for any other purpose may disconnect your call.
You may need to connect the cellular phone to the
telephone base manually to resume the connection,
refer to page 18 for details.
• Make sure that the Bluetooth feature is turned on in the
telephone base. Carefully follow the setup instructions
on page 18.
I cannot find
the AT&T DECT
6.0 on my cell
phone.
• Make sure that you manually set your cell phone to find
or search for devices.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the electrical power.
Wait for approximately 15 seconds, then plug it back in.
Repeat the above suggestions.
• Most cell phones have the Bluetooth feature in the
connection or setup menus. Please refer to your cell
phone user's manual.
I don't know
how to search
for or add new
devices on my
cell phone.
• In general, press the menu key on your cell phone,
then look for the Bluetooth menu in the settings or
connection menu. In the Bluetooth menu, select the
option to search for or add new devices.
• Turn off your cell phone, then turn it on again.
My cell phone
disconnects
from the
• Make sure that you are not using your cell phone when
on a CELLULAR call.
telephone base.
• When you are on a CELLULAR call using the handset,
your cell phone is in use. Attempting to use the cell
phone for any other purpose may disconnect your call.
You may need to connect the cellular phone to the
telephone base manually to resume the connection,
refer to page 18 for details.
63
Appendix D
Troubleshooting
• Make sure that your cell phone is not in use when you
are trying to make a CELLULAR call.
My cell phone
is connected to
the telephone
base, but I
cannot make a
CELLULAR call.
• Make sure that your cell phone is compatible. For a list
of compatible devices, visit
• For some smartphones, make sure that the cellular
function is turned on.
Bluetooth
• Make sure that your cellular phone is not in use when
connected to the telephone base.
System Busy
appears on the
display.
• Make sure that your cellular phone is not connected to
any other Bluetooth device.
• The AT&T DECT 6.0 can only use one Bluetooth device
at a time.
The PIN on the
telephone base
does not work.
• The default PIN is 0000.
I cannot hear
any sound on
my telephone
system when
on a CELLULAR
call.
• Reset the telephone base. Unplug the electrical power.
Wait for approximately 15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.
• Make sure the power cord is securely plugged in.
My phone
doesn’t work
at all.
• Make sure that the battery connector is securely plugged
into the cordless handset.
• Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall
jack.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
64
Appendix D
Troubleshooting
• Reset the telephone base. Unplug the electrical power.
Wait for approximately 15 seconds, then plug it back in.
Allow up to one minute for the cordless handset and tel-
ephone base to reset.
• You may need to purchase a new battery. Please refer
to Battery installation & charging, pages 9-10, in this
user’s manual.
I cannot get a
dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• If the previous suggestions don’t work, disconnect the
telephone base from the telephone jack and connect to
a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service.
Contact your local telephone company.
• Your line cord might be malfunctioning. Try installing a
new line cord.
I cannot dial
out.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset may take a second or two to find the
telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television,
radio or other appliances may cause the phone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before
dialing, or dialing from another room in your home with
less background noise.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges
may apply).
65
Appendix D
Troubleshooting
My cordless
handset isn’t
performing
normally.
• Make sure the power cord is securely plugged into
the telephone base. Plug the power adapter into a
different, working electrical outlet not controlled by a
wall switch.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug it back in. Allow up to
one minute for the cordless handset and telephone
base to reset.
• Other electronic products can cause interference
to your cordless phone. Try installing your phone
as far away from these types of electronic devices
as possible: television sets, VCRs, or other cordless
telephones.
The handset
registration is
unsuccessful.
Follow the steps below to re-register the handset.
1. Make sure the handset is out of the telephone base
or charger and shows NOT REGISTERED before you
begin registration.
2. Press and hold HANDSET LOCATOR for about four
seconds (until the red IN USE light on the telephone
base is on) and then release the button.
3. Place the unregistered handset into telephone base or
charger.
Refer to the Handset registration section on page 60
for details.
The handset screen • Unplug the battery from the handset and plug it
shows PRESS
back in (page 10). The screen should now show NOT
REGISTERED and you can follow the registration
instructions on page 60.
HNDST LOC 4 SEC
ON BASE and the
handset is out of
the telephone base
or charger.
66
Appendix D
Troubleshooting
SEARCHING
• Ensure that the telephone base is powered up.
FOR BASE
appears on my
cordless handset.
• Place the cordless handset in the telephone base for
one minute to allow the cordless handset and base to
resynchronize.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug it back in. Allow up to
one minute for the cordless handset and telephone base
to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
The batteries
will not hold a
charge.
• If the cordless handset is in the telephone base or
charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may need to purchase a new battery. Please refer
to Battery installation & charging, pages 9-10, in this
user’s manual.
I get noise, static, • If you subscribe to high-speed Internet service (digital
or weak signals
even when
I’m near the
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack (see page 7). The filter prevents
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
telephone base.
67
Appendix D
Troubleshooting
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem�surge protector)
into a different location. If this doesn't solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone
will likely have better reception when installed in a high
area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
• You may hear interference if your cellular phone is too
close to the telephone base during a CELLULAR call.
Make sure that your Bluetooth enabled cellular phone is
between one to 12 feet away from the telephone base
in order to maintain a reliable connection between your
Bluetooth cell phone, telephone base, and cell tower.
I experience
poor sound
quality when
using the
• For increased sound quality while using the
speakerphone, place the handset on a flat surface with
the dial pad facing up.
speakerphone.
68
Appendix D
Troubleshooting
I hear other
calls while using
my phone.
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
My cordless
• Make sure that the ringer is not turned off. Refer to
handset does
not ring when I
receive a call.
Ringer volume on page 22 in this user’s manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone
base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may have too many extension phones on
your telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
• Test a working phone at the phone jack. If another
phone has the same problem, the problem is the phone
jack. Contact your local telephone company (charges
may apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as
far away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
69
Appendix D
Troubleshooting
• Re-install the battery, and place the cordless handset in
the telephone base. Wait for the cordless handset to re-
establish its connection with the telephone base. Allow
up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a
new line cord.
My calls cut
in and out
while I’m using
my cordless
handset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far away
from the following electronic devices as possible: televi-
sion sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
• If your phone is plugged in with a modem or surge
protector, plug the phone (or modem�surge protector)
into a different location. If this doesn't solve the problem,
re-locate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your telephone base to a higher location. The
phone will have better reception when installed in a high
area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
The charge
light is off.
• Make sure the power and line cords are plugged in
correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then
plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
70
Appendix D
Troubleshooting
My caller ID
isn’t working.
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
• Your caller must be calling from an area that supports
caller ID.
• Both you and your caller’s telephone companies must
use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack (page 7). The filter prevents
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
System does
not receive
caller ID when
on a call.
• Make sure you subscribe to caller ID with call waiting
features provided by your local telephone company.
Caller ID features will work only if both you and the
caller are in areas offering caller ID service, and if both
telephone companies use compatible equipment.
Common cure
for electronic
equipment.
If the telephone does not seem to be responding normally,
try putting the cordless handset in the telephone base or
charger. If it does not seem to respond, do the following (in
the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery, and spare
battery, if applicable.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Re-install the battery, and place the cordless handset
into the telephone base.
6. Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
71
Appendix E
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or
a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or stand-
ing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UN-
PLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone
out by the unplugged cords.
72
Appendix F
Important safety information
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions
when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a
gas leak, report it immediately, but use a telephone away from the area
where the gas is leaking. If this product is a cordless model, make sure the
telephone base is also away from the area.
• Do not use this product near water, or when you are wet. For example,
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquid, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can trip over
any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, see the Troubleshooting
section on pages 6�-71 of this user’s manual. If you cannot solve the
problem, or if the product is damaged, refer to the Limited warranty
section on pages 79-81. Do not open this product except as directed in
your user’s manual. Opening the product or reassembling it incorrectly may
expose you to hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual (pages 9-10).
Do not burn or puncture batteries — they contain caustic chemicals.
• This power adapter is intended to be correctly oriented in a vertical
or floor mount position. The prongs are not designed to hold the plug in
place if it is plugged into a ceiling or an under-the-table�cabinet outlet.
73
Appendix F
Important safety information
Caution: Use only the power adapter provided with this product. To obtain a
���-�111. In Canada, dial 1 (866) �88-4�68.
Especially about cordless telephones
•
Privacy: The same features that make a cordless telephone convenient create
some limitations. Telephone calls are transmitted between the telephone base
and the handset by radio waves, so there is a possibility that your cordless
telephone conversations could be intercepted by radio receiving equipment
within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on
corded telephones.
•
•
Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet which is not controlled by a wall
switch. Calls cannot be made from the handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
•
•
Rechargeable batteries: This product contains nickel-metal hydride
rechargeable batteries. Exercise care in handling batteries in order not to
create a short circuit with conductive material such as rings, bracelets, and
keys. The battery or conductor may overheat and cause harm. Observe proper
polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in
a safe manner. Do not burn or puncture. Like other batteries of this type, if
burned or punctured, they could release caustic material which could cause
injury.
74
Appendix F
Important safety information
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as
in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.
SAVE THESE INSTRUCTIONS
75
Appendix G
FCC part 6� and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and
the telephone network must comply with the applicable Part 68 rules and
technical requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally
be used for connecting to a single line and an RJ14 jack for two lines. See
Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially
wired alarm dialing equipment connected to your telephone line, ensure the
connection of this equipment does not disable your alarm equipment. If you
have questions about what will disable the alarm equipment, consult your
telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents.
For repair procedures, follow the instructions outlined under the Limited
Warranty.
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company is
required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
76
Appendix G
FCC part 6� and ACTA
or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store
emergency telephone numbers (e.g., police, fire, medical) in these locations. If
you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging
up.
Perform such activities in off-peak hours, such as early morning or late
evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification�registration number only signifies that
the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
The REN is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the
sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
77
Appendix H
FCC part 15
This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio�TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used
such that parts of the user’s body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
78
Appendix I
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In
1 (800) ���-�111. In Canada, call 1 (866) �88-4�68.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects in
material and workmanship, pursuant to the following terms and conditions, when
installed and used normally and in accordance with the PRODUCT operating
instructions. This limited warranty extends only to the CONSUMER for products
purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without charge, a
materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may
use new or refurbished replacement parts. If the manufacturer chooses to replace
the PRODUCT, they may replace it with a new or refurbished PRODUCT of the
same or similar design. The manufacturer will retain defective parts, modules, or
equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option,
is your exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or replacement
to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from
the date of purchase. If the manufacturer repairs or replaces a materially defective
PRODUCT under the terms of this limited warranty, this limited warranty also
applies to repaired or replacement PRODUCT for a period of either (a) 90 days
from the date the repaired or replacement PRODUCT is shipped to you or (b) the
time remaining on the original one-year limited warranty; whichever is longer.
79
Appendix I
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by
anyone other than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty�quality stickers, PRODUCT serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); -or-
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
1 (866) �88-4�68. NOTE: Before calling for service, please review the
user’s manual; a check of the PRODUCT controls and features may save you a
service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited
warranty to you. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does
not meet the terms of this limited warranty, the manufacturer will notify you and
will request that you authorize the cost of repair prior to any further repair activity.
80
Appendix I
Limited warranty
You must pay for the cost of repair and return shipping costs for the repair of
products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service? You must:
a. Return the entire original package and contents including the PRODUCT to
the service location along with a description of the malfunction or difficulty;
and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written or
oral communications related to this PRODUCT. The manufacturer provides no
other warranties for this PRODUCT. The warranty exclusively describes all of the
manufacturer’s responsibilities regarding the PRODUCT. There are no other express
warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State�Provincial Law rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state or province to
province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is fit
for ordinary use) are limited to one year from date of purchase. Some states�
provinces do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. In no event shall the manufacturer be liable
for any indirect, special, incidental, consequential, or similar damages (including,
but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third
parties) resulting from the use of this PRODUCT. Some states�provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
81
Appendix J
Technical specifications
RF frequency band
1921.536 MHz — 1928.448 MHz
5
Channels
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 129 Vrms
6VDC @400mA
Telephone base voltage
(AC adapter output)
Handset voltage
2.4 — 3.2 VDC
6VAC @300mA
Charger voltage
(AC adapter output)
Replacement battery
2.4V 750mAH
Operation
Operating time*
Talk time (handset)
Talk time (speakerphone)
Standby
Up to nine hours
Up to two hours
Up to five days
* Operating times will vary depending on your actual use and the age of the battery.
82
Appendix J
Technical specifications
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and
sound clarity. This is achieved through a unique antenna design and
advances in noise-filtering technology. An independent laboratory has
confirmed that AT&T DECT 6.0 products perform up to 45% better in range
competitions. Now calls can be taken in the basement, backyard and garage
with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance — which can
vary with the locations of the telephone base and handset, the weather, and
the construction of your home or office.
Extended range and clarity
This telephone base comes with an antenna which gives much better clarity
and covers a longer range than before.
83
Index
A
From a record in the
caller ID history, 53
Directory dialing, 46
Alert tones, 55
Answering calls
Directory, 41
CELLULAR calls, 29
HOME calls, 27
Dial number, 46
Edit entries, 46-47
Name search, 45
New entries, 42-43
Auto connection, 18
B
Battery,
Display dial, 46
Charging, 10
Installation, 9
Bluetooth
DSL, 7
E
Elapsed time, 27, 29
Ending calls, 27-30
Expansion handset, 59
Introduction, 16
Pairing, 18
Replace a paired device, 20
Setup, 18
F
Bonding, 17
Flash (switch hook flash), 27, 30
C
G
Call,
Glossary of terms (Bluetooth), 17
Transfer, 39-40
Waiting,
H
CELLULAR calls, 30
HOME calls, 27
Caller ID (CID), 48
Add entries to phone
directory, 54
Handset,
Deregistration, 61
Expansion, 59
Key tone, 24
Language, 24
Delete entries, 54
Dial entries, 53
Chain dialing, 36
Clear voicemail indication, 25
Conference, 33
Locator, 32
Main menu, 21
Quick reference guide, 1-3
Registration, 60
Ringer tone, 23
Ringer volume, 22
Screen display
messages, 56-58
Settings, 22-26
Speakerphone, 31
Status icons, 4
D
Deregistration, 61
Delete entries in the
caller ID history, 54
Delete redial entries, 32
Dialing,
Temporary ringer silencing, 26
84
Index
Q
Voicemail indicator, 25
Hold, 35
HOME, 1, 17
Quick reference guide, 1-3
R
I
Receiving calls, 27-30
Redial, 31
Registration, 60
Resume auto connection, 20
Ring tone options, 23
Ringer silencing, 22, 26
Ringer volume, 22
Intercom, 37-38
Incoming caller ID history, 53
Incoming calls, answering, 27, 29
Installation, 5-15
K
Key tone, 24
S
L
Safety information, 73-75
Search by name, 45
Speakerphone, 31
Language, 24
Last number redial, 31
Lights, 55
T
M
Technical specifications, 82-83
Telephone operating range, 83
Temporary ringer silencing, 26
Troubleshooting, 62-71
Making calls,
CELLULAR calls, 29
HOME calls, 27
Maintenance, 72
Manual connection, 19
Memory match, 50
Missed calls indicator, 52
Mute, 34
Turn off the auto connection, 19
V
Voice mail waiting indicator, 25
Voicemail, 3, 25, 55
Volume controls,
N
Handset, 33
Handset ringer, 22
Names,
Enter into directory, 43
Search for, 45
W
P
Wall-mount installation, 11-15
Warranty, 79-81
Pairing, 18
Paging tone, 32
Passkey�Passcode, 17
PIN, 17
Power adapter, 7-8
Predialing, 27, 29
85
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced
American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of
Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
© ��������� Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones,
San Antonio, TX 7��1�. Printed in China. Issue 3 AT&T �4/��.
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