VTech i6775 User Manual

Users Manual  
www  vtechphones  com  
Model: i6765  
Table of contents  
Listen to outgoing announcement                     30 Important safety instructions                             51  
Message playback                                     31 FCC, ACTA and IC regulations                          52  
Announcements                                       31 Technical specifications                                 54  
Options during playback                               31 Index                                                     55  
Delete all messages                                   32  
Record and play memos                               32  
Record a memo                                       32  
Playback a memo                                     32  
Call screening                                         33  
Set remote access                                     33  
Remote access                                        34  
Message alert                                         36  
Announcement only mode                            36  
Turn announcement only mode off or on             36  
Customize announcement only message             37  
Base ringer                                            37  
Toll saver                                               37  
Message window display                             39  
Headset operation                                       40  
Headset operation                                     40  
Operating range                                       40  
Batteries                                                 41  
Battery care and performance                        41  
Replace the handset battery                          41  
Additional information                                 42  
Troubleshooting                                         42  
Maintenance                                             49  
Warranty                                                 49  
NEED HELP?  
This manual has all the feature operations and troubleshooting you need to  
install and operate your new VTech telephone  Please take the time to review  
this manual thoroughly to ensure proper installation of this VTech innovative  
and feature rich product  You can also visit our website at www vtechphones  
com for support, shopping, and everything new at VTech  
In Canada, please visit www vtechcanada com  
VTech toll free 1-800-595-9511  
In Canada dial 1-800-267-7377  
Getting started  
Parts checklist:  
1  Telephone base  
2  Handsets (2)  
3  Charger power adaptors  
4  Chargers  
5  Telephone line cord  
6  Wall mount bracket  
7  Belt clips (2)  
Before using  
this telephone,  
please read  
the Important  
Safety  
Instructions on  
page 51  
3  Charger power adaptors  
8  Quick start guide  
9  Base power adaptor  
10 Batteries (2)  
2  Handsets (2)  
1  Telephone base  
4  Chargers  
11  User’s manual  
Topurchasereplacementbatteries,  
visit us on the web at www  
vtechphones com or call VTech  
Communications, Inc  at 1-800-  
595-9511  In Canada, contact  
VTech Telecommunications  
CanadaLtd  atwww vtechcanada  
com or 1-800-267-7377  
5  Telephone  
line cord  
8  Quick start  
guide  
6  Wall mount  
bracket  
7  Belt clips (2)  
9  Base power adaptor  
10  Batteries (2)  
11  User’s manual  
4
www vtechphones com  
Installation  
Choose a location  
Install handset battery  
For maximum performance of your  
cordless telephone system:  
1  Choose a central location for  
Use only the provided  
VTech battery, or  
equivalent  
1  Align the two holes in the plug with  
the socket pins, then snap the plug  
into place  
2  Place the battery in the compartment with  
the wires in the upper right corner  
3  Replace cover by sliding it upwards until  
Place the handset in  
its base or charger  
when not in use to  
ensure optimum  
performance  
your base unit  
2  Install your base unit and  
extension handset away from  
electronic equipment such as  
personal computers, television  
sets and microwave ovens  
3  In locations where there are  
multiple cordless telephones,  
separate base units as far as  
possible from each other  
it clicks into place  
4  Be sure to charge the battery for 16 hours  
CAUTION: To reduce  
the risk of fire or injury,  
read and follow these  
instructions:  
before using your phone  
1  Use only the battery  
supplied, or equivalent  
2  Do not open or  
mutilate the battery  
Released electrolyte  
is corrosive and may  
cause damage to the  
eyes or skin It may be  
toxic if swallowed  
4  Installyourtelephoneequipment  
away from heat sources and  
direct sunlight  
5  Avoid excessive moisture, dust  
3  Exercise care in  
handling battery in  
order not to short the  
battery with conducting  
materials such as  
rings, bracelets, and  
keys  The battery  
or conductor may  
overheat and cause  
burns  
or extreme cold  
1  
2  
3
1
www vtechphones com  
5
Installation  
Connect power to base unit/chargers  
1  Plug the power adapter into an electrical outlet not controlled by a wall switch, and the  
connector into the bottom of the base unit  
2  Choose the location for your charger, and plug its power supply into an electrical  
Connect the power  
and telephone  
line cords to the  
underside of the  
base as illustrated  
outlet  
Plug the AC  
adaptor into an  
electrical outlet  If  
the battery has not  
been charged,  
place the handset  
in the base or  
To power outlet  
To telephone outlet  
charger, and allow  
it to charge for at  
least 16 hours  
Caution: Use only  
the VTech power  
supply provided  
with your phone  
Connect to phone line  
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone  
base  Then plug the other end of the cord into the wall telephone outlet  
6
www vtechphones com  
Installation  
Check battery indicator  
If you receive a check battery warning, it indicates one of the following:  
1  There is no battery in your handset  You need to install the supplied battery into your handset (see  
Install handset battery on page 5 )  
2  The battery needs to be replaced  
3  The battery has been installed incorrectly  Please reinstall (see Install handset battery) and/or  
If the phone will  
not be used for  
a long period of  
time, remove the  
battery to prevent  
possible leakage  
If you have any  
trouble installing  
your phone,  
please refer to the  
Troubleshooting  
section near the  
end of this manual  
see the diagram in the battery compartment of the handset  
Check for dial tone  
After the battery is charged, press  
on the handset  You should hear a dial tone  If not, see  
Troubleshooting  
When in low  
battery mode, the  
keypad sounds,  
backlighting and  
speakerphone  
features will not  
work  When the  
battery has been  
charged, these  
features will return  
to their normal  
function  
www vtechphones com  
7
Installation  
If you subscribe to DSL service  
If you hear interference during conversations and/or your caller ID features are not functioning properly,  
install a noise filter to the telephone line between the base unit and the telephone line jack. Contact  
your DSL provider to obtain a noise filter.  
Telephone line  
cord  
Noise filter (For  
DSL users)  
To single telephone  
jack (RJ11C)  
Belt clip (optional)  
To attach  
To remove  
8
www vtechphones com  
Wall mounting (optional)  
The wall mount brackets are designed for use on standard wall mount plates only  
1  Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit  
Then plug the adaptor into an electrical outlet.  
2  Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to  
the wall jack  
3  Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of  
the charger. Snap the wall mount bracket firmly in place.  
4. Mount the base unit on the wall. Position the base unit so that the mounting studs will fit into the  
holes on the wall mount bracket  Slide base unit down on the mounting studs until it locks into  
place  
www vtechphones com  
9
Handset layout  
1  Earpiece  
2  Headset jack (2 5mm)  
3  CID (scroll down)  
4. Talk/flash  
5  Dialing keys (0-9, *, #)  
6  Redial/pause  
7  Speaker  
8  LCD display  
9  Directory (scroll up)  
10  Volume control  
11  Menu/select  
12  Off/clear  
13  Intercom  
14  Mute/remove  
10  
www vtechphones com  
Base unit layout  
1
2
10  
11  
3
4
12  
13  
5
6
7
8
9
1  Find handset  
2  Record/memo  
3  Time/set  
10  Delete  
11  Repeat  
12  Skip  
4  Change  
13  Mailbox play/stop  
5  Setup  
6  Volume control  
7  Charging LED  
8  In use LED  
9  Answer on/off  
www vtechphones com  
11  
Basic operation  
Handset icons  
Icon  
Description  
• On when the microphone is muted  
• On when there are new call log entries  
• On when the handset ringer is muted  
MUTE  
NEW  
• Low battery indicator or charging indicator  
Handset LEDs  
LED  
Description  
On when in handsfree mode  
.
Base LEDs  
LED  
Description  
• On when the phone is off the hook  
IN USE  
• Flashes when an extension phone is off the hook  
• On when the handset is charging in the base  
CHARGE  
ON/OFF  
On when the answering system power is on  
12  
www vtechphones com  
Handset operation  
Making calls  
• Press  
then dial the phone number  
-OR-  
Dial the phone number first, then press  
• Press OFF to end your call or place the handset in its base or  
charger  
(or SPEAKER to use the handset speakerphone feature),  
The procedure  
to change  
the volume is  
the same for  
the handset  
earpiece,  
(or SPEAKER)  
speakerphone  
and headset  
Answering calls  
• Press  
, SPEAKER or any dialing keys  
Use  
to  
access phone  
company  
subscriber  
• Press OFF to end your call or place the handset into its base or  
charger  
services, as  
described by  
your provider  
If the redial  
memory is  
empty, and  
REDIAL is  
pressed, a  
double beep will  
sound  
Adjust handset volume  
The volume control is on the side of the handset  During a call, press  
the VOLUME + or - keys to adjust the listening volume to a comfortable  
level  When you reach the maximum or minimum setting, a double beep  
will sound  
Flash function  
When you subscribe to call waiting service from your telephone company,  
press  
Press  
to switch to the new call when you receive a call waiting signal  
again to switch back to the original call  
Redial  
• Press REDIAL/PAUSE to display the last telephone number dialed  
from the handset (up to 32 digits)  Use  
or  
to scroll through the  
last five numbers dialed. When the beginning or the end of the redial  
list is reached, a double beep will sound  
www vtechphones com  
13  
Handset operation  
• Press OFF to exit the redial review list  
• When the desired number is reached, press  
or SPEAKER to  
dial  
• When the desired entry displays, press MUTE/REMOVE to delete  
it. You’ll hear a confirmation beep.  
PHONE  
MUTE  
00:00:15  
MUTED  
Mute  
• During a call, press the MUTE/REMOVE key to disable the  
microphone. The screen will briefly display MUTED:  
PHONE  
MICROPHONE ON  
00:00:15  
• Press MUTE/REMOVE again to return to normal two-way  
conversation  MICROPHONE ON will briefly display.  
Intercom  
CALL OTHER  
HANDSET  
Press INT on the originating handset (HS1) and CALL OTHER  
HANDSET will show on the screen  
The destination handset (HS2) will show OTHER HANDSET IS  
CALLING  
 
OTHER HANDSET  
IS CALLING  
Press INT, TALK, SPEAKER, or any dialing key on HS2 to pick  
up the call  The display will change to INTERCOM  
INTERCOM  
14  
www vtechphones com  
Handset operation  
Intercom (continued)  
INTERCOM ENDED  
Press INT, OFF, or place HS1 or HS2 back in the base or charger  
to end the call  
If HS2 is out of range, the screen on HS1 will show NO SIGNAL  
CALL ENDED  If HS2 is off, in use or out of range, HS1 will show  
UNABLE TO CALL TRY AGAIN  
UNABLE TO CALL  
TRY AGAIN  
Call forward  
An external call can be forwarded or transferred from one handset  
(HS1) to another system handset (HS2)  
While HS1 is on an external call, you can forward the call to  
HS2 by pressing and holding INT  CALL FORWARDED will  
display on HS1  
CALL FORWARDED  
HS2 will begin ringing and display INCOMING CALL  
Press TALK/FLASH on HS2 to answer the call  
If the forwarded call is not answered within 30 seconds, the  
external call will be returned to HS1 and the screen will display  
CALL BACK and ring for 30 seconds  If the returned call is  
not answered within 30 seconds, the external call will end  
automatically  
www vtechphones com  
15  
Handset operation  
Call transfer  
The originating handset (HS1) can transfer an external call to another handset (HS2) by pressing  
INT  The external call is put on hold and the screen will display CALLING OTHER HANDSET  
HS2 will ring and display OTHER HANDSET IS CALLING  
HS2 can pick up the transferred call by pressing TALK/FLASH  
An intercom call is established between HS1 and HS2 and they can discuss the call prior to the  
For the FIND  
HANDSET  
function to work,  
the system  
handsets need  
to be in idle (off)  
mode  
external call being transferred to HS2  CALL TRANSFERRED will display on the HS1  
If the transferred call is not answered within 100 seconds, the external call will be returned to HS1  
Conference call  
It is possible to establish a conference call between two handsets and  
the external line  
PHONE 00:00:25  
While HS1 is on an external call, HS2 can join the call by pressing TALK  
A conference call will be established  
Find handset  
• To locate a misplaced handset, press FIND HANDSET on the base to  
page all system handsets  
• To end the page at the base, press FIND HANDSET again  
** PAGING **  
• To end the page at the handset, press  
, SPEAKER, OFF or any  
dial pad key (0-9, *, #)  
16  
www vtechphones com  
Directory  
Your phone can store up to 50 numbers with names in the directory  Each directory location can hold  
up to 32 digits for the number and 16 characters for the name  When one handset is accessing the  
directory, no other system handsets can access it  If this is attempted, NOT AVAILABLE AT THIS  
TIME will be displayed on the second handset  
All handsets  
share a common  
directory which  
is stored in the  
base  Entries  
Store a new entry  
>STORE REVIEW  
• Press MENU  
inserted into  
• With DIRECTORY selected, press SEL  
one handset are  
available for all  
handsets, and  
if one deletes a  
directory entry,  
it will disappear  
from all handsets  
• Press  
to select STORE  Press SEL  
• You will be prompted to ENTER NUMBER  Use the dialing keys  
to enter the number you wish to store in the directory  Press the  
MUTE/REMOVE key to backspace and make corrections  Press  
SEL  
ENTER NUMBER  
800-595-9511_  
• While entering  
numbers,  
press and hold  
REDIAL/PAUSE  
to add pauses if  
necessary  
• You will then be prompted to ENTER NAME  Use the dialing keys  
to spell the name  Press SEL  
ENTER NAME  
_
• You’ll hear a confirmation tone, and the new directory entry will  
briefly be displayed.  
If there is a  
duplicated  
number in  
LIST FULL  
directory, the  
display will show:  
ALREADY  
SAVED  
• If the directory is full, the handset will display LIST FULL  
www vtechphones com  
17  
Directory  
Characters by number  
Pressing any particular key causes different characters to be displayed in the following order:  
If you wish to  
store a number  
from redial  
memory into the  
directory, press  
REDIAL/PAUSE  
Characters by number of key presses  
Key  
1
2
3
4
5
6
7
&
c
f
8
9
1
#
,
-
 
1
2
3
4
5
6
7
8
9
0
then  
or  
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
to scroll to the  
desired redial  
number from  
memory  Press  
SEL  
i
L
O
R
V
Y
l
M
P
T
m
7
t
o
q
v
x
r
s
z
W
0
9
y
?
!
/
(
)
@
#
18  
www vtechphones com  
Directory  
Review/dial from the directory  
>DIRECTORY  
CALL LOG  
• Press MENU, with DIRECTORY is displayed, press SEL  With  
REVIEW in the first line, press SEL  
When reviewing  
the directory,  
the second line  
of the display  
will show the  
number, up to  
16 digits  For  
numbers longer  
than 16 digits,  
only the first 13  
digits will be  
-OR-  
With the handset in idle, press  
to enter the directory review  
mode. The first directory entry will be displayed.  
• Scroll through the directory entries using  
and  
or enter the  
first character of the name to be searched (using the digit keys).  
Continue navigating using the  
or  
scroll keys, until you reach  
the entry to be dialed  
shown  Press  
or # to scroll the  
phone number  
to see the  
*
• Press  
or SPEAKER to dial the number  
additional digits  
Edit a directory entry  
If there are no  
entries in the  
directory, when  
it is accessed,  
DIRECTORY  
EMPTY will  
display  
• Follow the steps in Review/dial from the directory (above) to reach  
the entry to be edited  
• Press SEL to enter number edit mode  
EDIT NUMBER  
• Press MUTE/REMOVE to backspace and delete numbers, or press  
CID or DIR to move the cursor to the number you wish to change  
Then re-enter the correct number(s) by pressing the dialing keys (0-9)  
Press and hold REDIAL/PAUSE to add pauses if necessary  
800-595-9511_  
www vtechphones com  
19  
Directory  
• Press SEL  
EDIT NAME  
VTech Com_  
• Press MUTE/REMOVE to backspace and use the digit keys to  
enter the correct name  
• Press SEL. You’ll hear a confirmation tone.  
Delete a directory entry  
• Follow the steps in Review/dial from the directory (page 19)  
to reach the entry to be deleted  
• Press MUTE/REMOVE to delete the entry. A confirmation tone  
will sound  
• The handset will then advance to the next entry, if any  
20  
www vtechphones com  
Caller ID  
Caller ID - call waiting ID  
Your phone is capable of displaying the number of the calling party before you answer the phone  
(caller ID or CID)  If the number is already in the directory, the name of the caller will also be displayed  
It is also capable of displaying CID information in conjunction with a call waiting alert signal (call  
waiting caller ID)  With call waiting caller ID, the CID data is displayed so you can decide whether  
to answer the incoming call, or continue with your current conversation  Your phone can hold up to  
50 CID entries  
If you answer  
a call before  
the information  
appears on the  
screen, it will not  
be in the caller  
ID log  
Press OFF  
any time to exit  
caller ID log  
The NEW icon  
in the lower left  
corner indicates  
the call has  
not yet been  
reviewed  
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are subscription services,  
provided by most regional telephone service providers  You must subscribe to these services to  
get the benefits of these features. If you do not subscribe to CID services, you can still use your  
phone and the other features it offers  
Due to regional incompatibilities, CID information may not be available for every incoming call  In  
addition, the calling parties may intentionally block their name and/or phone number from being  
sent  
• As new CID/call waiting ID records are received, your handset  
displays will alert you to the new CID records, for example:  
VTECH  
5 MISSED CALLS  
• After you review all new CID records, the NEW call indicator will be  
turned off and the screen will show:  
VTECH  
www vtechphones com  
21  
Caller ID  
• If the call log is full, the oldest entry is deleted to make room  
for the new call  If the call log is empty when you try to enter to  
call log review, the following message is displayed:  
CALL LOG EMPTY  
Review caller ID  
You can review the CID records via the menu as described below,  
or by pressing  
while in idle, and the handset moves directly  
to CID review  
>CALL LOG  
RINGER VOLUME  
• In idle mode, press MENU  
• Press  
to scroll to the CALL LOG option  
• Press SEL  Use  
and  
to scroll through the call log entries  
When the beginning or the end of the call log is reached, a  
double beep will sound  
Store caller ID  
• Follow the steps in Review caller ID to scroll to the record to  
be stored  
595-9511  
1-595-9511  
800-595-9511  
1-800-595-9511  
• To view alternate dialing sequences, press the # key repeatedly  
The screen will scroll through the various dialing options (1 +  
area code + number, area code + number, 1 + number, number  
only)  Press SEL to store the displayed number  The dialing  
options are:  
• If the CID record contains both name and number, the CID will  
be stored after pressing SEL  
• If the CID record does not contain a name, you will be prompted  
EDIT NAME  
VTech Com_  
to EDIT NAME and the screen will show:  
22  
www vtechphones com  
Caller ID  
EDIT NUMBER  
• If the CID record does not contain a number, you will be  
prompted to EDIT NUMBER, and the screen will show:  
800-595-9511_  
SAVED  
• A confirmation beep will sound and the screen will display:  
• If both name and number are missing, for example, as in a  
private listing, the request will be rejected with the message:  
UNABLE TO SAVE  
ALREADY  
SAVED  
• If the number already exists in the directory, the entry will not  
be stored, and the screen will show:  
LIST FULL  
If the directory is full, the screen will show:  
www vtechphones com  
23  
Caller ID  
Dial from caller ID  
• Follow the steps in Review caller ID (page 22) to scroll to the  
entry to be dialed  
• To change how the number will be dialed, press # repeatedly  The  
screen will scroll through the dialing options: Press  
/FLASH  
or the SPEAKER key to dial the number  
Delete caller ID  
• Follow the steps in Review caller ID (page 22) to scroll to the  
record to be deleted  
• Press the MUTE/REMOVE key to delete the desired record  A  
confirmation beep will sound and the previous CID record will  
be displayed on the screen  
• To delete all the CID records, press and hold the MUTE/  
REMOVE key  The screen will ask if you want to DELETE ALL  
CALLS? Press SEL to confirm. Press OFF to return to the CID  
record previously displayed  
24  
www vtechphones com  
Handset settings  
Ringer volume  
From the idle (off) mode, press SEL then  
or until RINGER VOLUME  
is shown  
The handset will  
not ring when a  
call comes in if  
ringer volume is in  
the lowest setting  
Press SEL  The current ringer volume will be shown:  
Press and or enter a digit (0 through 6) to the desired ringer volume  
The current ring tone will play and the volume bar is increased or decreased  
each time the setting is adjusted  At the lowest setting the display will  
show:  
-OR-  
From idle (off) mode, press +/- volume control keys on the side of handset  
will directly go to the RINGER VOLUME menu  
Press  
and  
to the desired ringer volume  Ringer volume will be  
adjusted  
Ring tone  
From the idle (off) mode, press SEL then  
or  
until RINGER TONE is  
displayed  
Press SEL  You can then use  
sample the ring tone  
Press SEL to confirm.  
or  
or enter a digit (0 through 9) to  
Key tone  
From the idle (off) mode, press SEL then  
or  
to KEY TONE  
or to scroll to  
Press SEL  The current setting will be shown  Press  
ON or OFF  When set to ON, the handset will emit a beep whenever a key  
is pressed  
When the desired option is shown, press SEL  
Handset name (preset to VTECH)  
HANDSET NAME  
VTECH_  
• You can give each handset its own unique name (such as kitchen or  
office). The name is shown in the first line when the handset is idle.  
The name can be a up to 16 characters in length  
www vtechphones com  
25  
Handset settings  
• From idle (off) mode, press SEL then  
or  
to HANDSET  
NAME  
HANDSET NAME  
Kitchen_  
The clear voicemail  
function only  
cancels the  
voicemail indicator  
on the screen of the  
handset  
• Press SEL  The display will show the current setting, for  
example:  
• Press DELETE to backspace then enter the desired name  
NOTE: The characters are entered in the same way as for the  
telephone directory, see the table on page 18  
• Press SEL to confirm.  
LANGUAGE  
ENGLISH  
When the phone  
is set for pulse  
Language (preset to English)  
dial mode, it is  
• From the idle (off) mode, press MENU then  
or  
to  
possible to switch  
to temporary tone  
mode during an  
ongoing call by  
pressing *TONE  
Once pressed, tone  
will be used for rest  
of the call  After you  
hang up, the phone  
will return to pulse  
dialing for the next  
call  
LANGUAGE  
• Press SEL  Press  
French  
• Press SEL to confirm.  
>CLR VOICE MAIL  
DIAL TYPE  
or  
to select from English, Spanish or  
TURN INDICATOR  
OFF?  
Clear voicemail  
• From the idle (off) mode, press MENU then  
or  
to CLR  
VOICEMAIL  
• Press SEL  
• Press SEL again to confirm or press OFF to exit  
>DIAL TYPE  
DIRECTORY  
Dial type (preset to tone)  
• From idle (off) mode, press MENU then  
or to DIAL TYPE  
DIAL TYPE  
PULSE  
• Press SEL then or to scroll to TONE or PULSE  
• Press SEL to confirm.  
26  
www vtechphones com  
Answering system operation  
Your cordless telephone system provides you with leading edge digital technology with an answering  
system that can record up to 99 messages, or approximately 15 minutes of recording time  Each  
message can be no longer than four minutes  
Turn your answering system off and on  
Press the ANS ON/OFF button on the base to turn the answering system  
on or off  When the system is on, the ANS ON/OFF key will be lit, outgoing  
messages will be played to the caller, and incoming messages can be  
recorded  
Day and time announcements  
To set day and time  
Before playing each recorded message, the answering system announces  
the day and time the message was received  Each time you press  
CHANGE, the day, hour, minute, or year advances by one  When you hear  
the correct setting, press TIME/SET to move to the next setting  
www vtechphones com  
27  
Answering system operation  
Before using the answering system, you should follow the steps to set the day and time, so messages  
are dated correctly  
You can choose  
to set the  
time manually  
following the  
instruction on this  
page, or you can  
allow it to be set  
automatically with  
incoming caller  
ID information  
Caller ID is a  
subscription  
service, fee  
required  
In the event of a  
power outage, the  
day and time will  
need to be reset  
1  Press TIME/SET, the system announces the current setting  
2  Press TIME/SET again  
3  The answering system will announce the day of the current day setting  Press CHANGE on  
the base until you hear the correct setting  
4  Press TIME/SET, the system announces the current hour setting  
5  Press CHANGE until you hear the correct hour  
6  Press TIME/SET, the system announces the current minute setting  
7  Press CHANGE until you hear the correct minute  
8  Press TIME/SET, the system announces the current year setting  
9  Press CHANGE until you hear the correct year  
10  Press TIME/SET to confirm, the system will announce the new setting. You’ll hear a confirmation  
tone  
Pressing and holding the CHANGE button when setting the time and date will advance the minutes  
or years by increments of 10  
To check day and time  
Press TIME/SET at any time to listen to the current setting without changing it  
28  
www vtechphones com  
Answering system operation  
Menu features  
System Announces  
Description  
You can  
record an  
Announcements  
Remote access code  
Message alert  
Outgoing message to tell callers to leave a message  
Set code to access remotely from a touch tone phone  
Beeps every 10 seconds when there are new messages  
announcement  
for up to 90  
seconds  
Announcements  
shorter than 3  
seconds will not  
be recorded  
Announcement only,  
record no message  
Outgoing message only  No recording of incoming messages  
Base ringer  
Turn base ringer on or off  
Number of rings  
Answering machine picks up after 2, 4, or 6 rings  (Or set to toll saver  
mode (see page 37)  
Outgoing announcement  
Your telephone answering system is pre-programmed with an  
announcements for normal (answer and record) mode and for  
announcement only mode  If the phone is set up to record messages,  
the phone answers calls with “Hello. Please leave a message after  
the tone  You can use this announcement, or replace it with your  
own recording  
Record outgoing announcement  
1  Press MENU, the system announces Announcement. Press PLAY  
or press RECORD. To continue set up, press SETUP.”  
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29  
Answering system operation  
2  Press REC/MEMO   After you hear “Record after the tone. Press STOP when you are done”,  
speak toward the MIC on the base to record an announcement for up to 90 seconds  
3  The elapsed time (in seconds) is shown in the message window when recording  
4  Press PLAY/STOP  
/
when you have finished recording. The system will play back your  
recorded message and then save it  
Listen to outgoing announcement  
1  Press SETUP  
2  Press PLAY/STOP  
/
.
Delete outgoing announcement  
1  Press SETUP  
2  Press PLAY/STOP  
/
to begin playback  
3  During playback, press DELETE  
if you wish to delete your  
announcement  
4. The system will confirm deletion with the prompt Announcement  
deleted  
When your announcement is deleted, calls will be answered with the  
programmed announcement “Hello. Please leave a message after  
the tone  
30  
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Answering system operation  
Message playback  
Press PLAY/STOP  
/
to listen to new messages  The system will announce the number of new  
messages recorded and then start playing them  If there are no new messages, all old messages  
will be played  After the system plays the last message, you’ll hear “end of messages  
Announcements  
1  When playback begins, the system announces the total number of messages  
2  Before each message, you will hear the day and time it was  
received  
3  After the last message, you will hear “end of messages ”  
4. If the system has less than five minutes of recording time left, the  
time remaining will also be announced  
Options during playback  
1  Press and to adjust the speaker volume  
2  Press SKIP  
once to skip to the next message, or press and hold  
to speed up the message playback, using the voice prompt of day  
and time as index  
3  Press REPEAT  
to repeat the message currently playing  Press  
twice to listen to the previous message, or press and hold to slow  
down the message playback process  
4  Press DELETE to delete the message currently playing  
5  Press PLAY/STOP  
/
to stop playback  
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31  
Answering system operation  
Delete all messages  
To delete all messages, press and hold DELETE while the phone is  
idle (not during a call or message playback) to delete all old messages  
New messages will not be deleted  
Memos less than  
one second will  
not be recorded  
You can record a  
memo up to four  
minutes long  
Record and play memos  
Memos are messages recorded by you or other household members  
intended for yourself or anyone else who uses the answering system  
They are saved, played back, and deleted like incoming messages  
from other callers  
Record a memo  
1  Press REC/MEMO  
 
2  You will hear the voice prompt “Record after the tone. Press STOP  
when you are done  
3  Speak toward the MIC on the base to record a memo for up to four  
minutes  
4  The timer shows the elapsed time (in seconds) in the message  
window when you are recording  
5. When finished recording, press PLAY/STOP  
/
to save the  
memo  The system announces “Recorded” to confirm.  
Playback a memo  
See Section on Message playback (page 31) about retrieving  
memos  
32  
www vtechphones com  
Answering system operation  
Call screening  
If you wish to listen to caller’s leaving their message before choosing to answer a call, follow these  
steps:  
1  Set the playback VOL on the base unit to a level greater than 1 by  
pressing  
or  
.
2  If you decide to answer a call while the caller is leaving a message,  
simply press TALK/FLASH on the handset  The answering system will  
stop and you can begin speaking to the caller  
Access code  
To retrieve new messages from any touch tone phone from a remote  
location, an access code is required  The remote access code can be  
any two digit number between 10 and 99  The remote access code has  
been set to 19 at the factory but it can be changed at any time for your  
convenience  
Setting the remote access  
1  Press SETUP twice, the system announces “Remote access code. To change the setting, press  
CHANGE.”  
2  Press CHANGE, the system announces the current setting (the default remote access code is  
19 )  
3  Press and release CHANGE to advance the remote access code number by one  Press and hold  
CHANGE to advance the remote access code by 10  
4  When the desired number is announced  Press SETUP to save and advance to the next menu  
option  Or press PLAY/STOP  
/
to save and exit  
www vtechphones com  
33  
Answering system operation  
Remote access  
1  From any touch tone telephone, dial your telephone number  
2  When the outgoing announcement is playing, enter the two-digit remote access code before taking  
the following actions  
3  Hang up to end the call and save all messages  
If you pause for more than 10 seconds during remote access, you will hear a help menu listing all  
features and commands  If no command is entered for the following 20 seconds, the call will end  
automatically  
Purpose  
Press  
Action  
Listen to new messages  If there are no new messages,  
all messages will be played back  
Play all messages in  
the mailbox  
1
Play new messages  
in the mailbox  
2
Plays all new (not previously listened to) messages  
3
Delete a message  
Delete message currently playing  
Press when any message is playing to delete all old  
(previously reviewed) messages  
Delete all old  
messages  
3 3  
Repeat a message  
4
Press to repeat current message  
Repeat the previous  
message  
Press to repeat previous message  
4 4  
34  
www vtechphones com  
Answering system operation  
Purpose  
Press  
Action to follow  
Your phone  
may not  
Press to stop messages from being played  
5
Stop  
respond  
to remote  
access  
commands  
if tones  
produced by  
the telephone  
are too short  
Hold the  
Press to skip to the next message  
6
Skip a message  
#7  
Review Announcement  
Listen to current outgoing announcement  
Press after hearing the beep  Record your new  
announcement  Press 5 to stop recording  The system will  
play back the announcement for confirmation.  
*7  
8
Record Announcement  
Record Memo  
Press after hearing the beep  Speak after the system  
announces “Record after the tone. Press STOP when you  
are done.” Start recording your memo  Press 5 to stop  
buttons down  
longer if this  
occurs  
Listen to current remote access code  
#9  
Review remote access  
code  
Change remote access code  
Change remote access  
code  
*9  
0
When the system announces, Answering machine off”,  
press 0 again to turn the system back on  
Turn system off  
Turn system on  
When the system is off, it answers after 10 rings and  
announces, “Please enter your remote access code ” Enter  
your remote access code  
0
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35  
Answering system operation  
Message alert  
The message alert function produces an audio tone to remind you that there are new messages on  
the answering system  
1  PressSETUPthreetimesandyouwillhearMessagealert. To change  
the setting, press CHANGE  
2  Press CHANGE to confirm the current status (on or off) is also  
displayed on the message window  
3  Press CHANGE again to change the setting  
4  Press SETUP to save and advance to the next menu option or press  
In some areas,  
tone dial phone  
from a remote  
location phone  
may not function  
due to telephone  
line conditions  
such as line  
noise, echo, etc  
PLAY/STOP  
When the message alert function is on, the base unit beeps every  
10 seconds  PLAY/STOP and the number of messages in the  
message window flash when there are new messages. PLAY/STOP  
and the number in the message window are on steadily to indicate  
/
to save and exit  
/
/
there are no new messages  
Announcement only mode  
In announcement only mode, callers hear an announcement but cannot leave messages  When  
announcement only is turned on, calls are answered with the pre-recorded announcement “We’re  
sorry. Messages to this number cannot be accepted”.  
Turn the announcement only mode off or on  
Press SETUP four times until you hear Announcement only. Record no messages. To change  
the setting, press CHANGE.”  
Press CHANGE until you hear the option you want (on or off)  
Press PLAY/STOP  
/
to save and exit  
36  
www vtechphones com  
Answering system operation  
Customize the announcement only message  
1  Press SETUP four times, the system announces Announcement only. Record no messages. To  
change the setting, press CHANGE  
2  Press CHANGE until you hear the desired option  
3  Press SETUP three times, the system announces Announcement. Press PLAY or press RECORD.  
To continue, press SETUP  
4  Press REC/MEMO   The system announces, “Record after the tone. Press STOP when you are  
done  Speak toward the MIC on the base to record an announcement for up to 90 seconds  
5  The elapsed time (in seconds) will be shown in the message window as you record  
6  Press PLAY/STOP  
/
when you’ve finished recording. The system will play back your recorded  
message then save it  
Base ringer  
1  Press SETUP five times, the system announces “Base ringer. To change the setting, press  
CHANGE  
2  Press CHANGE  
3  Press CHANGE again until the desired base ringer sounds  
4  Press SETUP to save your selection and advance to the next setup option, or press PLAY/STOP  
/
to save and exit  
Toll saver  
This function sets the number of rings before the answering system picks up the call  With the toll  
saver setting activated, the answering system alerts you whether there are new messages when  
calling remotely from a touch tone phone  If there are new messages on the answering system, the  
system picks up the call after two rings  When retrieving messages from a location where long distance  
charges apply, you may disconnect your call after three rings to avoid long distance charges  
www vtechphones com  
37  
Answering system operation  
1  Press SETUP six times, the system announces “Number of rings. To change the setting, press  
CHANGE  
2  Press CHANGE to confirm (the current setting will display in the message window on the base.)  
3  Press CHANGE to set the number of rings to 2, 4, 6, or toll saver  
4  Press SETUP to save and advance to the next setup option, or press PLAY/STOP  
/
to save  
and exit  
38  
www vtechphones com  
Answering system operation  
Message window display  
Display  
Explanation  
0
No incoming messages  
Total number of messages and memos, or message number currently  
playing. Number flashes if there are new messages.  
1 - 99  
Playback or ringer volume level selected when + or - is pressed  
1 - 8  
Current remote access code while setting  
10 - 99  
Elapsed time while recording a memo or announcement up to 90  
1 - 99 (counting)  
99 (flashing)  
seconds  
Memo recording exceeds maximum time of 99 seconds  
Memory is full  Messages must be deleted before new messages can be  
recorded  
F (flashing)  
CL (flashing)  
Clock needs to be set  
A
Announcement only mode is on  
Answering system is answering a call or being accessed from a remote location  
--  
-- (flashing)  
On or OFF  
System is in programming mode  
Displayed for one second when any answering system setting is turned  
on or off  
02, 04, 06, tS  
Change number of rings until the system answers the call  
www vtechphones com  
39  
Headset operation  
Headset operation  
You can use this telephone handsfree when you install  
any VTech 2 5 mm headset, purchased separately  
Plug the headset into the jack located on the left side of  
the handset (under the small rubber flap). Do not force the  
connection, but make sure the plug fits securely.  
To purchase a  
headset, visit us on  
the web at www  
vtechphones com  
or call VTech  
Customer Service  
at 1-800-595-  
9511  In Canada,  
contact VTech  
Telecommunications  
CanadaLtd  atwww  
vtechcanada com or  
1-800-267-7377  
Operating Range  
This c ordles s telephone o perates within  
the maximum power allowed by the Federal  
Communications Commission (FCC)  Even so, this  
handset and base can communicate only over a certain  
distance - which can vary with the locations of the base  
and handset, the weather, and the construction of your  
home or office.  
If you receive a call while you are out of range, the  
handset might not ring or if it does ring, the call might not  
connect well when you press TALK  Move closer to the  
base, then press TALK to answer the call  
If you move out of range during a phone conversation, you  
might hear noise or interference  To improve reception,  
move closer to the base  
If you move out of range without pressing OFF, the phone  
will be left off the hook  To hang up properly, walk back  
into range, periodically pressing OFF  
40  
www vtechphones com  
Batteries  
Battery care and performance  
After the battery is fully charged, you can expect the following performance:  
If you repeatedly  
get a low battery  
indicator, even  
after charging  
overnight, the  
battery should be  
replaced  
To reduce the  
risk of fire or  
injury to persons  
or damage to the  
telephone, read  
and follow these  
instructions  
Operation  
Operating time  
While in use (talking)  
up to 7 hours  
up to 3 days  
While not in use (standby*)  
* Handset is off the base unit or charger but not in use  
The battery needs charging when:  
— A new battery is installed in the handset  
— The phone beeps twice every five seconds.  
— The screen displays LOW BATTERY and the low battery icon  
Place the handset in the base so the CHARGE light turns on  The battery is usually fully  
charged in about 16 hours  
You can keep the battery fully charged by returning the handset to the base or charger after each use  
carefully  
Charge the  
battery provided  
or identified  
Replace the handset battery  
1  Remove the battery compartment cover on the handset by pressing  
on the indentation and sliding the cover downward  
2  Lift out the old battery and disconnect  
3  Align the two holes in the new battery’s plug with the socket pins,  
and snap the plug into place  Snap the battery in the compartment,  
as described in Installation on page 5  
for use with  
this product in  
accordance with  
the instructions  
and limitations  
specified in this  
user’s manual  
4  Replace the cover by sliding it up into place  
5  The new battery must be fully charged before using the phone  
Place the handset in the base or charger and allow it to charge  
for at least 16 hours the first charge. The telephone might operate  
before that, but for best performance, let the battery charge fully  
www vtechphones com  
41  
Troubleshooting  
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after  
trying these suggestions, call VTech Communications at 1-800-595-9511  In Canada, call VTech Telecommunications  
Canada Ltd  at 1-800-267-7377  
Problem  
Suggestion  
My phone doesn’t  
• Make sure the power cord is plugged in  
work at all  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall  
jack  
• Disconnect the AC adaptor for a few minutes, and then reconnect it  
• Charge the battery in the handset for at least 16 hours  For optimum daily performance, return  
the handset to its base when not in use  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• You may need to purchase a new battery, please refer to the Batteries section of this user’s  
manual  
I cannot get a dial  
• Try all the suggestions above  
tone  
• Move the handset closer to the base  You might have moved out of range  
• Your line cord might be malfunctioning  Try installing a new line cord  
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and  
connect a different phone  If there is no dial tone on that phone either, the problem is in your  
wiring or local service  Contact your local telephone company  
42  
www vtechphones com  
Troubleshooting  
Problem  
Suggestion  
I cannot dial out  
• Make sure you have a dial tone before dialing. The handset may take a second or two to find  
the base and produce a dial tone  This is normal  Wait an extra second before dialing  
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse  
or touch tone)  Refer to the Installation section of this user’s manual to set the dial mode  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company  
• Eliminate any background noise  Noise from a television, radio or other appliance may cause  
the phone not to dial out properly. If you cannot eliminate the background noise, first try muting  
the handset before dialing, or dialing from another room in your home with less background  
noise  
UNABLE TO CALL  
TRY AGAIN displays  
on my handset  
• Only two handsets of your phone system can be in use (off hook) at a time  For example, if  
HS1 and HS2 are on a call and HS3 presses TALK, UNABLE TO CALL TRY AGAIN will  
display  Be sure only two handsets are in use at a time  
• Move the handset closer to the base  You might have moved out of range  
• If the handset is in its base and the charging light does not light, refer to the Charge light is  
off section in this troubleshooting guide  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
www vtechphones com  
43  
Troubleshooting  
Problem  
Suggestion  
The battery does not  
• Charge the battery in the handset for 16 hours  For optimum daily performance, return the  
hold a charge  
handset to its base when not in use  
• You may need to purchase a new battery, please refer to the Batteries section of this user’s  
manual  
• Your phone might be malfunctioning  Please refer to the Warranty section of this user’s manual  
for further instruction  
If you subscribe to DSL If you hear noise during conversations and/or your caller ID features aren’t functioning properly,  
service  
install a noise filter to the telephone line between the base unit and the telephone line jack.  
Contact your DSL provider to obtain a noise filter.  
I get noise, static,  
or weak signal even  
when I’m near the  
base  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave is running  Do not install this phone in the same outlet or  
near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will likely get better reception not installed  
in a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply )  
44  
www vtechphones com  
Troubleshooting  
Problem  
Suggestion  
I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone  If you  
using my phone  
still hear other calls, the problem is probably in your wiring or local service  Call your local  
telephone company  
I hear noise in the  
handset, and none of  
the keys or buttons  
work  
• Make sure the power cord is plugged in  
My handset does not  
ring when I receive  
a call  
• Make sure you have the ringer activated  Refer to the section(s) on ringer selection in this  
user’s manual  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.  
Make sure the power cord is plugged in  
• You may be too far from the base unit  
• Charge the battery in the handset for 16 hours  For optimum daily performance, return the  
handset to its base when not in use  
• You may have too many extension phones on your telephone line to allow all of them to ring  
Try unplugging some of the other phones  
• The layout of your home or office might be limiting the operating range. Try moving the base  
to another location, preferably on an upper floor.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply )  
• Test a working phone at the phone jack  If another phone has the same problem, the problem  
is the phone jack  Contact your local telephone company (charges may apply )  
www vtechphones com  
45  
Troubleshooting  
Problem  
Suggestion  
My handset does not  
ring when I receive  
a call  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Your line cord might be malfunctioning  Try installing a new line cord  
My calls fade or cut in  
and out while I’m using  
my handset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave is running  Do not install this phone in the same outlet or  
near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will get better reception not installed in  
a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  
46  
www vtechphones com  
Troubleshooting  
Problem  
Suggestion  
The charge light is off  • Clean the handset and base charging contact each month using a pencil eraser or cloth  
• Make sure the power and line cords are plugged in correctly and firmly.  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Your phone might be malfunctioning  Please refer to the Warranty section of this user’s manual  
for further instruction  
My Caller ID isn’t  
• Caller ID is a subscription service  You must subscribe to this service for this feature to work  
working  
on your phone  
• Your caller must be calling from an area that supports caller ID  
• Both you and your caller’s telephone companies must use caller ID compatible equipment  
My answering  
• Make sure system is turned ON (the ON/OFF key is illuminated)  
machine is not  
recording messages  
• Make sure the announce only feature is set to OFF  
I cannot hear recorded • Using the base volume control, raise the volume to a comfortable listening level  
messages  
CL is flashing in the  
base message display  
window  
• You need to set the day and time  Refer to the section(s) on setting day and time in this  
user’s manual  
www vtechphones com  
47  
Troubleshooting  
Problem  
Suggestion  
Common cure for  
If the unit does not seem to be responding normally, then try putting the handset in its base  If it  
electronic equipment  
does not seem to respond, do the following (in the order listed):  
1  Disconnect the power to the base  
2  Disconnect the handset battery, and spare battery, if applicable  
3  Wait a few minutes  
4  Connect power to the base  
5  Re-install the battery(ies)  
6  Wait for the handset to re-establish its link with the base  To be safe, allow up to one minute  
for this to take place  
48  
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Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care  
Avoid rough treatment  
Place the handset down gently  Save the original packing materials to protect your telephone if you ever need to ship it  
Avoid water  
Your telephone can be damaged if it gets wet  Do not use the handset outdoors in the rain, or handle it with wet hands  Do not install your base unit near a sink, bathtub or shower  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment  For your own safety, use caution when using electric appliances during storms  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years  Clean it only with a soft cloth slightly dampened with water or a mild soap  Do not use excess water or  
cleaning solvents of any kind  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water  If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL  Then pull the unit out by the unplugged cords  
Warranty  
What does this limited warranty cover?  
The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by  
VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in  
accordance with operation instructions  This limited warranty extends only to the Consumer for Products purchased and used in the United States of America  
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product  If we repair this  
product, we may use new or refurbished replacement parts  If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design  VTech  
will return repaired or replacement products to you in working condition  VTech will retain defective parts, modules, or equipment  Repair or replacement of Product, at VTech’s option, is  
your exclusive remedy  You should expect the repair or replacement to take approximately 30 days  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited  
warranty  This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b)  
the time remaining on the original one-year warranty; whichever is longer  
What is not covered by this limited warranty?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3  Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or  
4  Product to the extent that the problem is caused by use with non-VTech electrical accessories; or  
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49  
Warranty  
5  Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6  Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental  
purposes ); or  
7  Product returned without valid proof of purchase (see 2 below); or  
8  Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit  
How do you get warranty service?  
To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product  Before calling for service, please check the user’s  
manual  A check of the Product controls and features may save you a service call  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport  
of Product (s) to the service location  VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid  VTech assumes  
no risk for damage or loss of the Product in transit  
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the  
cost of repair prior to any further repair activity  You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;  
2  Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3  Provide your name, complete and correct mailing address, and telephone number  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech  It supersedes all other written or oral communications related to this Product  VTech provides no other  
warranties for this product  The warranty exclusively describes all of VTech’s responsibilities regarding the product  There are no other express warranties  No one is authorized to make  
modifications to this limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from  
date of purchase  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you  
In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or  
other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product  Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may not apply to you  
50  
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Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
1  Read and understand all instructions  
2  Follow all warnings and instructions marked on the product  
3  Unplug this product from the wall outlet before cleaning  Do not use liquid or aerosol cleaners  Use a damp cloth for cleaning  
4  Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool)  
5  Do not place this product on an unstable surface, such as a table, shelf or stand  The product may fall, causing serious damage  
6  Slots and openings in the back or bottom of the base unit and handset are provided for ventilation  To protect them from overheating, these openings must not be blocked by placing the  
product on a soft surface such as a bed, sofa or rug  This product should never be placed near or over a radiator or heat register  This product should not be placed in any area where proper  
ventilation is not provided  
7  This product should be operated only from the type of power source indicated on the marking label  If you are not sure of the type of power supply in your home, consult your dealer or local power  
company  
8  Do not allow anything to rest on the power cord  Do not install this product where the cord may have anyone walking on it  
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.  
Never spill liquid of any kind on the product  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access  
doors may expose you to dangerous voltages or other risks  Incorrect reassembling can cause electric shock when the product is subsequently used  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12  Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
A  When the power supply cord or plug is damaged or frayed  
B  If liquid has been spilled onto the product  
C  If the product has been exposed to rain or water  
D  If the product does not operate normally by following the operating instructions  Adjust only those controls that are covered by the operating instructions, as improper adjustment of  
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation  
E  If the product has been dropped and the base and/or handset has been damaged  
F  If the product exhibits a distinct change in performance  
13  Avoid using a telephone (other than cordless) during an electrical storm  There is a remote risk of electric shock from lightning  
14  Do not use the telephone to report a gas leak in the vicinity of the leak  
15  Only put the handset of your telephone next to your ear when it is in normal talk  
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51  
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules  These requirements  
are intended to provide reasonable protection against harmful interference in a residential installation  This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications  However, there is no guarantee that interference will not occur in a particular installation  If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
*
*
*
*
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected  
Consult the dealer or an experienced radio/TV technician for help  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product  
This product has been tested and found to comply with the FCC criteria  The handset may be safely held against the ear of the user  The base unit shall be installed and used such that parts of the user’s  
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more  If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA)  The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA  A compliant  
telephone cord and modular plug is provided with this product  It is designed to be connected to a compatible modular jack that is also compliant  An RJ11 jack should normally be used for connecting  
to a single line and an RJ14 jack for two lines  See Installation Instructions in the user’s manual  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called  The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company  
This equipment may not be used with Party Lines  If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your  
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected  Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents  For repair procedures, follow the instructions outlined under the Limited Warranty  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service  The telephone company is required to notify you before  
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform  
you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
52  
www vtechphones com  
FCC, ACTA and IC regulations  
*
Remain on the line and briefly explain the reason for the call before hanging up.  
*
Perform such activities in off-peak hours, such as early morning or late evening  
Industry Canada  
This equipment complies with regulations RSS210 and CS-03 of Industry Canada  Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device  
must accept any interference, including interference that may cause undesired operation of the device  
The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0 1  The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface  The termination  
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
The RBRC® Seal  
The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc  is voluntarily participating in an industry program to collect and recycle  
these batteries at the end of their useful lives, when taken out of service within the United States and Canada  
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in your area  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service  
centers  Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area  VTech’s involvement in this program is  
part of its commitment to protecting our environment and conserving natural resources  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation  
www vtechphones com  
53  
Technical specifications  
Enhanced 5 8GHz technology–your phone operates on a dual band transmission that combines the best of 5 8GHz and  
2 4GHZ technologies, providing enhanced performance over standard cordless telephones  
Frequency Control  
Transmit Frequency  
Crystal controlled PLL synthesizer  
Base: 5725-5850 MHz  
Handset: 2400-2483 5 MHz  
Receive Frequency  
Base: 2400-2483 5 MHz  
Handset: 5725-5850 MHz  
Channels  
95  
Nominal Effective Range  
Maximum power allowed by the FCC and IC  Actual operating range may vary  
according to environmental conditions at the time of use  
Size  
Handset: 150 3mm X 50 3mm X 37 3mm  
Base: 166 5mm X 108 2mm X 64 5mm  
Charger: 80mm X 89 3mm X 51mm  
Weight  
Handset: 120 4 grams  
Base: 308 grams  
Charger: 64 4 grams  
Power Requirements  
Handset: 600mAH Ni-MH Battery  
Base: 9V DC @ 600mA  
Charger: 9V DC @ 200mA  
Memory  
Directory: 50 Memory locations, up to 32 digits, 16 characters per location  
CID: 50 Memory locations  
54  
www vtechphones com  
Index  
Connect power to base unit/  
chargers 6  
Connect to phone line 8  
Customize the announcement only  
message 37  
A
H
Additional information 42-54  
Adjust handset volume 13  
Announcement only mode 36  
Announcements 31  
Answering calls 13  
Answering system  
Handset icons 12  
Handset layout 10  
Handset LEDs 12  
Handset name 25  
Handset operation 13–16  
Handset settings 25–26  
Headset operation 40  
D
Day and time announcements 27  
Delete a directory entry 20  
Delete all messages 32  
Delete caller ID 24  
Dial from caller ID 24  
Dial type 26  
operation 27–38  
B
I
Base LEDs 12  
Base ringer 37  
Base unit layout 11  
Basic operation 12–41  
Batteries 5, 41  
Belt clip 8  
If you subscribe to DSL service 8  
Important safety instructions 51  
Installation 5–8  
Directory 1720  
DSL 8  
Install handset battery 5  
Intercom 14  
Internet  
8
E
Edit a directory entry 19  
C
K
Caller ID 21–24  
Key tone 25  
F
Call forwarding 15  
Call screening 33  
Call transfer 16  
FCC, ACTA and IC regulations 52  
Find handset 16  
L
Language 26  
Listen to outgoing  
announcement 30  
Flash 13  
Characters by number 18  
Check battery indicator 7  
Check for dial tone 7  
Choose a location 5  
Clear voicemail 26  
Conference Call 16  
G
Getting started 4–11  
M
Maintenance 49  
Making calls 13  
www vtechphones com  
55  
Index  
Menu features 29  
Message alert 36  
Message playback 31  
Message window display 39  
Mute 14  
S
Setting the remote access 33  
Store a new entry 17  
Store caller ID 22  
T
N
Technical specifications 54  
To check day and time 28  
Toll saver 37  
Noise filter 8  
O
Troubleshooting 42–48  
Turn the announcement only mode off or on 36  
Turn your answering system off and on 27  
Operating range 40  
Options during playback 31  
Outgoing announcement 29  
W
P
Wall mounting 7  
Warranty 49  
Parts checklist 4  
Playback a memo 32  
R
Record a memo 32  
Record and play memos 32  
Record outgoing announcement 29  
Redial 13  
Remote access 34  
Replace the handset battery 41  
Review/dial from the directory 19  
Review caller ID 22  
Ringer volume 25  
56  
www vtechphones com  
VTECH TELECOMMUNICATIONS LTD  
A member of THE VTECH GROUP OF COMPANIES  
Distributed in the U S A  by VTech Communications, Inc  Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada Ltd , Richmond, B C  
Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD  
Printed in China  
91-000468-010-000  

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