Call setting....................................................19
Checking all calls ..........................................19
Using contacts ..............................................20
Speed dialing................................................21
Voice commands (VR)...................................21
Using your headset ......................................24
GETTING STARTED....................................03
Package contents .........................................04
Phone dimensions ........................................04
Phone overview............................................05
Menu overview.............................................07
Charging the battery ...................................08
Install/Remove the microSD card ................09
Using sensitive touch keys...........................09
Turn the phone on/off .................................09
Display icons .................................................09
Entering text.................................................10
Activating your Virgin Mobile phone.........11
Finding your phone’s serial number ...........11
Programming your phone ...........................11
MESSAGING..............................................25
Messaging.....................................................26
Create and send a new text message.........26
Create and send a new picture message....26
Create and send a new video message ......27
Reading a message.......................................28
Voicemail.......................................................28
Sent message................................................29
Message templates.......................................29
Create and send new email message .........30
Create and send new instant message.......30
Virgin alerts ..................................................30
Message settings ..........................................30
Erase messages .............................................31
MY ACCOUNT...........................................13
Checking your Account Balance..................14
Top-Up your account....................................14
CALLS & CONTACTS .................................15
Making, Receiving & Ending a call .............16
Adjusting master volume.............................17
Caller ID ........................................................17
Call waiting function ...................................17
Speakerphone...............................................17
Vibrate mode on/off ......................................17
Using auto keypad lock function................17
Making an emergency call ..........................17
Options during a call ...................................18
MULTIMEDIA ............................................33
Camera..........................................................34
Video camera................................................35
Pictures and image album...........................37
Video album .................................................37
Music and sound album...............................38
Themes album ..............................................39
Contents
1
Other files.....................................................39
Playing a game.............................................39
Media player.................................................40
12 Month limited warranty.........................58
Safety information for wireless handheld
phones...........................................................59
Safety information for FCC RF exposure ....62
SAR information...........................................62
FDA consumer update .................................63
Emergency calls ............................................68
Compliance with other FCC regulations.....69
General safety ..............................................69
Antenna ........................................................69
Battery...........................................................70
Adapter/Charger...........................................71
Recycle your cell phone!..............................71
USEFUL FEATURES....................................41
Calendar........................................................42
Alarm clock...................................................42
Tip calculator, Calculator, World clock &
Stopwatch.....................................................43
CHAPTER 1
GETTING
STARTED
Voice commands...........................................43
Voice memo..................................................44
SETTINGS ..................................................45
Change the display.......................................46
Ringtones, Alerts & Tones............................47
Call options...................................................48
Security..........................................................48
Msg settings..................................................49
Game settings...............................................49
Bluetooth......................................................49
Memory.........................................................49
To set other options.....................................49
Phone info ....................................................50
FCC Hearing-Aid Compatibility (HAC)
regulations for wireless devices ..................72
U.S.Federal Communications Commission
radio frequency interference statement ....73
FCC compliance information .......................74
Package contents
Phone dimensions
Phone overview
Menu overview
Charging the battery
Install/Remove the microSD card
Using sensitive touch keys
Turn the phone on/off
Display icons
CONNECTIVITY .........................................51
Bluetooth......................................................52
Using the internet........................................53
VirginXL ........................................................55
My stuff.........................................................56
Entering text
Activating your Virgin Mobile phone
Finding your phone’s serial number
Programming your phone
APPENDIX .................................................57
2
Contents
H
PACKAGE CONTENTS
H
PHONE OVERVIEW
This package should include all items pictured below.
If any items are missing or different from the pictured items, contact the retailer where you purchased
the cellular telephone immediately.
Open view of your phone
Navigation and shortcut keys
Scroll through the menu options.
Left: Access VirginXL menu
Earpiece
Up: Access My Account menu
Right: Access Send Text Msg page
Down: Access My Stuff menu
Main LCD display
Displays the phone’s main menu,
features, modes, etc.
Right option button
Perform the functions shown at the
bottom right of the display.
Left option button
Perform the functions shown at the
bottom left of the display.
Standard Battery
Phone
END key/Power on and off key
Press to end a call or to return to idle mode.
Press and hold to turn phone On/Off.
SEND key
Press to make or receive a call and from
idle screen, access All Calls page.
User Guide
Travel Charger
BACK key
H
PHONE DIMENSIONS
Press to clear a digit from the display or to
return to the previous page.
Speaker key
Press and hold to turn speakerphone On/Off.
Dimensions: 1.86” x 3.90” x 0.69”
Weight: 3.56 ounces
Vibrate mode key
Press and hold to turn Vibrate
mode on/off.
Microphone
4
Getting Started
Getting Started
5
Closed view of your phone
H
MENU OVERVIEW
2ND LEVEL
2ND LEVEL
MAIN MENU
1. Messaging
3RD LEVEL
MAIN MENU
3RD LEVEL
Speaker
Camera lens
1. Send text msg
2. Send picture msg
3. Send video msg
4. Send IM
5. Send email msg
6. Inbox
8. Surf the Web
Music, Ringtones, and
Sounds are played
through the speaker.
Lets you take pictures.
9. Tools &
Settings
1. Tools
1. Calendar
Camera mirror
2. Alarm clock
3. Tip calculator
4. Calculator
Displays your reflection while taking
a picture or recording video.
7. Virgin Alerts
8. Voicemail
5. World clock
6. Stopwatch
7. Voice commands
8. Voice memo
1. Graphics
2. Menu style
3. Greeting banner
4. Contrast
9. Sent
0. Saved
*. Msg settings
#. Erase msgs
2. Display
3. Sounds
2. Contacts
1. Find name
2. Add new
3. Groups
5. Backlight
6. Themes
Antenna area
Strap hole
4. Speed dial
1. My ringtones
2. Msg tones
3. Service alerts
4. Volume
5. Power tone
6. Key tone
3. Media Player
1. My music
2. My videos
3. Settings
Headset jack
4. My Account
5. VirginXL
7. Dial sound
8. Slide tone
1. Call reminder
2. Call answer
3. Auto answer
4. Keyguard
1. Lock phone
2. Change lock code
3. Special numbers
4. Erase contacts
5. Erase downloads
6. Reset phone
1. Msg tones
2. Reminder
3. Text entry
4. Auto text
5. Save to sent
6. Signature
7. Group
8. Auto erase
VR key
Accessory eyelet (for optional straps and
lanyards).
Press to enable voice recognition.
4. Call options
5. Security
Charger jack
Insert power cord to charge phone.
6. My Stuff
1. My ringtones
2. My music
Side volume key
3. My videos
•
On idle: Adjusts the ringtone
volume. On a call: Adjusts the
earpiece volume.
4. My graphics
5. My games
6. My themes
7. My other stuff
Media Player key
Press for quick access to media player func-
tion.
When phone is closed:
•
Press Up to turn the backlight
on. Press and hold to silence
all sounds.
Press Down to turn the
ringtone off when receving
an incoming call.
Camera key
Press for quick access to camera function.
7. Pictures &
Videos
1. Take a picture
2. Take a video
3. Send picture msg
4. Send video msg
5. My pictures
6. My videos
6. Msg settings
•
microSD card slot
Insert a microSD card for
use in data and media storage.
7. Help
6
Getting Started
Getting Started
7
3. To remove the battery, inserting your finger
into the slot and pulling up from the back of
the battery and slide it out.
To turn off
H �INSTALL/REMOVE THE microSD CARD
2ND LEVEL
MAIN MENU
3RD LEVEL
The microSD card stores sounds, images, photos and
videos, music, and other files. (microSD card sold sepa-
rately). microSD is a trademark of SD Card Association.
1. Press and hold [
].
9. Tools &
Settings
7. Game settings
1. Volume
2. Backlight
8. Bluetooth
9. Memory
H
DISPLAY ICONS
1. Save options
2. Internal memory
3. External memory
1. Language
2. Airplane mode
3. TTY mode
4. Location
5. Touch key settings
6. Media player
1. My phone number
2. Version info
1. With the microSD card slot
opened, and the gold
Display indicators
0. Others
contacts facing down, insert
the microSD card into the
slot. Push the card in until
it clicks into place. Close the
microSD card slot.
Icon
Name
4. Slide the battery cover back into the unit.
Signal Strength
Current signal strength: the more
lines, the stronger the signal.
*. Phone info
2. To remove the microSD card,
open the microSD card slot.
Use your thumb to press and
release the microSD card. It
will pop-out to allow you to
remove the card. Remove the
card and close the microSD card slot.
Phone Status (Normal Voice
Call/No Service/Emergency
Mode/Speakerphone Mode/1X
data call/EVDO data call)
H
CHARGING THE BATTERY
To charge your battery
To install/remove your battery
1. Open the protective cover on the right side of
the phone and connect the charger adapter.
Plug the other end into a standard outlet.
Normal Ring/Ring and Vibrate/
Vibrate only/Vibrate mode/
Silence All
1. Remove the battery cover from the unit.
Phone Message (SMS/MMS/Wap
push/Voice Mail), Virgin Alert,
Email, Instant Messenger
H
USING SENSITIVE TOUCH KEYS
,
,
,
are touch-key sensors and
are sensitive to your light touch. When pressing
these keys, use the tip of your finger to touch the
center of each key. If you touch off-center, it may
activate a nearby function instead.
Alarm/Schedule is set
2. Slide the battery into the slot located at the
bottom of the unit and press until you hear
the “click”.
Bluetooth (On/Connected/Pairing)
TTY/GPS (Location)/Lock Mode
Battery (Strength/Charging)
2. To remove the adapter connection press the
adapter’s side buttons (1) and pull.
Note:
The touch sensor level can be adjusted to your preference.
For Touch key settings, see page 50.
H
TURN THE PHONE ON/OFF
To turn on
1. Press and hold [
].
8
Getting Started
Getting Started
9
downloading, you’ll need to activate service with
Virgin Mobile. To activate online, write down your
phone’s serial number (see below) and then go to
www.virginmobileusa.com and click on ”Activate”.
Or call Virgin Mobile at 1‐888‐322‐1122.
For example, to write ‘hello’ press [
] [ ] [ ] [ ].
]
H
ENTERING TEXT
Press to select a letter case of the
standard text input or text input
[
The input mode (Alpha editor) will automatically
be activated when necessary to enter letters and
numbers. As shown below, there are 4 available
modes: Standard input mode (Abc), Input mode
(T9Abc), Numeric mode (123) and Symbols. The
input mode indicator appears on the upper right
of the display when letters and numbers are
entered. To select the desired input mode from
the 4 modes below, press Options and then select
input mode.
mode.
and
3. Press [ ] to search for the word.
indicate the standard text input.
and
Multi-tap input mode
Press the key labeled with the target letter once for the
first letter; press it twice for the second letter, and so on.
indicate the predictive text input.
H
F�INDING YOUR PHONE’S SERIAL
NUMBER
To enter text using the keypad
1. Press Options > change the mode to Abc.
To activate your Virgin Mobile account, you need your
phone’s serial number. To locate it:
Key
English
Spanish
2. Press [
For example, to write the letter “C”,
press [ ] 3 times.
] to [
] to repeatedly input text.
1. In standby mode, press ##MEID#
(that’s #-#-6-3-4-3-#).
1 Key
2 Key
3 Key
4 Key
5 Key
6 Key
7 Key
8 Key
9 Key
0 Key
. @ ? ! - , & : ’ / 1
a b c 2
d e f 3
g h i 4
a á b c 2
d e é f 3
g h i í 4
Useful keys
2. The 18-digit serial number appears under the
letters “MEID“.
Numeric mode
Number mode allows you to enter numbers.
Key
Function
1. Press Options > change the mode to 123.
H
P�ROGRAMMING YOUR PHONE
Press to accept a word and add
a space.
j k l 5
Once your account is active, you’ll receive your Virgin
Mobile phone number. When you are ready, follow these
steps to program it into your phone:
2. Press [
] to [
] to input numbers.
m n o 6
m n ñ o ó 6
In T9Abc Mode, press to view
the next matching word if the
highlighted word is not the word
you intended.
Symbol mode
Allows you to enter symbols.
p q r s 7
t u v 8
w x y z 9
0
1. Press and hold [
] to turn on your phone.
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#)
1. Press Options > change the mode to Symbols.
Press to delete a character to the
left of the cursor. Press and hold to
delete the entire word.
3. You are now in the Programming menu. Scroll
down to Edit > Select.
Select MDN > Enter your cellular phone number
supplied to you during activation. > Press OK
key.
Next scroll down to MSID > Enter your network
ID supplied to you during activation. > Press OK
key.
Using the clr softkey back out and then select
Done. The phone will turn off automatically,
that’s how you know you are done.
2. Use the Navigation and shortcut keys to scroll.
Press the number for the symbol, and the
symbol appears in the text input screen.
Confirm the letters and numbers
you entered.
Predictive mode (T9Abc)
3. To display more symbols, press the Navigation
T9 mode automatically compares your keystrokes with an
internal dictionary to “guess“ the word you want to type.
The most commonly used word will appear first. To use
T9Abc mode, press Options > T9Abc.
keys
[
] or [
].
H�ACTIVATING YOUR VIRGIN MOBILE
PHONE
1. Press Options > change the mode to T9Abc.
Before you can start talking, messaging, or
2. Press [
] to [
] to input text.
10 Getting Started
Getting Started 11
4. “We’re getting your phone number for you”
will appear on the display, then your phone will
display your new Virgin Mobile phone number.
Write it down.
5. Scroll down to Finish > OK to complete the
activation process. Your phone will turn off and
back on by itself.
That’s it:
CHAPTER 2
It might take Virgin Mobile a couple of hours to get you
set up on their network. They will send your phone a text
message to let you know when you can start talking.
It may take up to 4 hours for VirginXL, voicemail, and
Top-Up features to activate.
MY ACCOUNT
Checking your Account Balance
Top-Up your account
12 Getting Started
say Edit, press the key and then use the Back/Clr button to
clear the field. Re-enter the correct Account PIN.
H
CHECKING YOUR ACCOUNT BALANCE
You can check your Virgin Mobile account status
two ways: In standby mode, press the Navigation
Key up or in standby mode, select Menu > My
Account. Your account information appears with
Top-Up information for your selected plan.
When your account is low or empty, you will
receive notification to Top-Up.
Top-Up with a Debit Card, Credit Card, or
PayPal Account
Before you can Top-Up from your phone with a debit card,
credit card, or PayPal account, you need to register the
CHAPTER 3
CALLS &
CONTACTS
1. In standby mode, press Menu > My Account.
2. Scroll down to the Top‐Up link and press OK
key.
H
TOP-UP YOUR ACCOUNT
When your balance is low, you can Top-Up your
account from your phone:
3. Enter your Account PIN and press the
Navigation Key down.
Top-Up with a Top-Up Card
4. Scroll down to select Login and press OK key.
1. In standby mode, press Menu > My Account. Or,
from idle screen, press the Navigation Key up.
5. Scroll down and select Credit Card or PayPal.
6. Enter the amount you want to Top-Up and
press OK key. You can Top-Up in amounts of
$10, $20 and up.
2. Press Select to access the Top‐Up Now link.
Making, Receiving & Ending a call
Adjusting master volume
Caller ID
3. Enter your Account PIN and press the
Navigation Key down.
7. Scroll down to select Top‐Up Now and press
OK key.
4. With Login highlighted, press OK key, or press
Select.
Call waiting function
Speakerphone
8. At the confirmation screen, select Yes.
5. Enter your Top-Up card’s PIN number and press
OK key.
Vibrate mode on/off
Using auto keypad lock function
Making an emergency call
Options during a call
Call setting
9. You are now Topped-Up. Press [
]
to exit.
Note:
6. Scroll down to select Top‐Up Now and press
OK key.
For more Information
7. You are now Topped-Up. Press [
]
to exit.
Checking all calls
Using contacts
Speed dialing
Voice commands (VR)
Using your headset
For more information about your Virgin Mobile
account or Virgin Mobile service, visit
Note:
If you made an error when entering your Account PIN,
simply highlight the text field. The left soft key will then
14 My Account
2. Select a number.
To answer another call while on the phone,
press [ ]. This places the first call on hold. To
switch back to the first caller, press [ ] again.
To reply to a missed call
H
MAKING, RECEIVING & ENDING A CALL
3. Press [
] to dial the selected number.
1. Press Now to display the list of missed calls.
To make a call
Note:
2. Select a number to call by using the navigation
1. Enter the area code and phone number.
•
To redial the last number in the All Calls list, press
[ ] twice.
H
SPEAKERPHONE
key to scroll
3. Press [
[
] or [
].
2. Press [
].
The speakerphone feature lets you hear audio through the
speaker and talk without holding the phone.
].
•
After 270 received, outgoing or missed calls, the oldest
call will automatically be erased from the history.
To answer a call
1. Press [ ]. If your phone is set to “Slide
To activate the speakerphone in idle mode, press
To answer a second call
[
]. To activate the speakerphone while on a
To make a call using contacts
1. Press [
on hold.
]. The first call is automatically put
open” for “Call answer options”, simply open
call, press [ ] first.
1. In standby mode, press Contacts to access the
Contacts list. Select the desired phone number
then press [
the phone to answer a call. If your phone is
set to “Slide open+talk key” for “Call answer
options”, simply open the phone or press
H
VIBRATE MODE ON/OFF
2. Press [
] to end the second call.
].
The call on hold is automatically reconnected.
In standby mode, press and hold [
]
to turn
[
] to answer a call. If your phone is set
Vibrate mode On/Off. In Vibrate Mode, all phone
sounds are turned off and the phone will vibrate
to notify you of an incoming call or message.
To adjust the call volume
to “Slide open+any key” for “Call answer
options”, simply open the phone or press any
key to answer a call. For information on how to
set your Call Options, see page 19.
H
ADJUSTING MASTER VOLUME
1. During a call, press Side volume key up or down
to adjust the earpiece volume.
To adjust the master volume:
1. In standby mode, press Side volume key up or
down.
H
USING AUTO KEYPAD LOCK FUNCTION
To insert a Time/Hard Pause feature
To end a call
When the slide is closed, the touch keypad and
Navigation Key are automatically locked. If you
want to use the touch keypad and Navigation
Key, press and hold any side keys, then press and
hold OK.
Pauses are used for automated systems (i.e., Voicemail,
calling cards). Insert a pause after a phone number then
enter another group of numbers. The second set of
numbers is dialed automatically after the pause.
This feature is useful for dialing into systems that require a
code.
2. Select Silence All, Vibrate, Level 1 ~ Level 5 or
Level 5 + Vibrate > Select.
1. Press [
].
Once the call is completed, a call summary appears.
H
CALLER ID
Identifies caller by displaying their phone number.
If the caller’s name and number are already stored in your
contact list, their name will appear. The caller ID is stored
in the Recent Calls Menu.
To reject a call
H
MAKING AN EMERGENCY CALL
1. Enter a phone number and then press Options.
Select either Hard pause (“P”) or Time pause
(“T”).
1. Press [
] twice or Ignore.
The 911 feature automatically places the phone in
Emergency Call Mode when you dial the preprogrammed
emergency number, 911.
To make a call using call list
Your phone logs up to 270 outgoing, received and missed
call numbers.
H
CALL WAITING FUNCTION
2. Press [
] to dial, or press Save to save the
To make a 911 call in Lock Mode
Notifies you of a received call when you are already on a
call by sounding a beep tone and displaying the caller’s
phone number.
number.
1. Enter “911” and then press [
].
1. In standby mode, press [
] to display the
To switch between two calls
1. Press [ ].
All Calls list.
16 Calls & Contacts
Calls & Contacts 17
2. The phone will remain in Emergency Mode
until you press Exit.
2. Select 5 seconds, 10 seconds, 20 seconds or Off
> Select.
To return to the call on hold
1. Press [ ] again.
To read a message during a call
1. Press Options > Messaging > Inbox > select a
message.
To make a 911 call using any available
system
To set the phone to Keyguard
To save a number in the Contacts list during
a call
1. In standby mode, press Menu > Tools & Settings
> Call options > Keyguard.
To write a text message during a call
1. Enter “911” and then press [
].
1. Press Options > Messaging > Send text Msg.
1. Press Options > Save.
2. Select On or Off > Select.
2. The phone will stay in Emergency Mode until
you press Exit. While the phone is in Emergency
Mode, the phone can receive a call from any
available system and you can make outgoing
calls.
For more information on creating a message, see
page 26.
To search for a number in the Contacts list
during a call
H
CHECKING ALL CALLS
Note:
You can view information about all Recent Calls. For more
options for all, missed, received and outgoing calls press
Options. Press Down Nav key for call history.
1. Press Options > Contacts > Contact List.
During the call, you can only send text messages.
Multimedia messages cannot be sent or saved.
To search for a name or group in the Contacts
list
H
OPTIONS DURING A CALL
To view All calls
H
CALL SETTING
Note:
Enter the first letters of the name for the Name
Search. The entries are displayed starting with
the first entry matching the letters you entered.
1. In standby mode, press [
] > All Calls.
To set call reminder
While on a call, long press the OK Key to unlock the
keypad.
2. Select a call entry and press OK to view the
details.
1. In standby mode, press Menu > Tools & Settings
> Call options > Call reminder.
Microphone off and on
To switch your phone’s microphone off
1. Press Mute.
To find a name manually in the Contacts list
2. Select Every 2 min, Every 10 min or Off > Select.
To view Missed calls
1. Scroll using the navigation key
].
[
] or
1. In standby mode, press [
] > Missed Calls.
To answer a call by pressing any key
[
2. Select the missed call entry and press OK to
view the details.
1. In standby mode, press Menu > Tools & Settings
> Call options > Call answer.
To view the details of a highlighted entry in
the Contacts list
To switch your phone’s microphone back on
1. Press Unmute.
2. Select Slide open, Slide open + talk key or
Slide open + any key > Select.
To view Received calls
1. Press OK.
To talk on speaker
1. In standby mode, press [
] > Received
For more information on Contacts, see page 20.
Note:
Calls.
1. Press Speaker.
You can answer with any key except [
] and Ignore.
To search for a number in Recent Calls
during a call
2. Select the received call entry and press OK to
view the details.
To put a call on hold
To set the phone to Auto answer
To put a call on hold
1. Press Options > Recent Calls.
1. In standby mode, press Menu > Tools & Settings
> Call options > Auto answer.
1. Press [
].
18 Calls & Contacts
Calls & Contacts 19
3. Press OK to view the details.
2. Select an empty entry > Edit.
To view Outgoing calls
To set speed dial
3. Enter the appropriate information in each field.
4. To save a groups option > Save.
1. In standby mode, press Menu > Contacts >
Speed dial.
1. In standby mode, press [
Calls.
] > Outgoing
To make a call from the Contacts list
1. In standby mode, press Menu > Contacts > Find
name.
2. Select an empty entry > Assign.
2. Select the dialed call entry and press OK to
view the details.
To send a group message
3. Select a person > Select phone number > Done.
2. Select a contact > [
].
1. In standby mode, press Menu > Contacts >
Groups.
To send a message from the Recent Calls list
To update speed dial entry
To send information from the Contacts list
1. Select the call then press Options.
2. Select an existing group and press Options >
Send text msg, Send picture msg or Send video
msg > Press OK.
1. Select a number > Reassign > Yes.
2. Select a person > Select phone number > Done.
1. In standby mode, press Menu > Contacts > Find
name.
2. Select Send text msg, Send picture msg or Send
video msg.
2. Select a contact > Send msg.
3. Write the message > Send.
To remove from speed dial
3. Write the message > Send.
3. You can send the information via Send text
msg, Send picture msg or Send video msg.
1. Select a number and press Erase > Yes.
To add a member to a group
To delete a Call log
4. Write the message > Send.
1. In standby mode, press Menu > Contacts >
Groups.
H
VOICE COMMANDS (VR)
1. Select the call then press Options.
2. Select Erase > Yes.
Your phone is equipped with a VR (Voice Recognition)
feature. This feature allows you to make calls or use the
phone’s functions by simply using your voice.
To delete a contact
2. Select an existing group and press Options >
Add member.
Note:
1. In standby mode, press Menu > Contacts > Find
name.
All you have to do is talk into the phone, and the phone
will recognize your voice and complete tasks by itself.
If no logs exist, the message “All calls empty” appears.
3. Select the entry you wish to add > Select.
H
USING CONTACTS
2. Select a contact > Options > Erase > Yes.
To use VR (Voice Recognition)
You can save names, phone numbers, and up to 500
contacts in the phone.
To erase a group
To add a contact
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice commands. Or, in standby
mode, press the Side VR Key located on the
upper left side of the phone.
1. In standby mode, press Menu > Contacts >
Groups.
1. In standby mode, press Menu > Contacts > Add
new.
To view the Contacts list
1. In standby mode, press Contacts.
2. Select a user customizable group and press
Options > Erase > OK > Yes.
2. Enter the appropriate information in each field.
2. The phone displays the Command menu and
prompts you to say the name of the command
you want to use. To complete your task, simply
follow the voice prompts. You can say the
name of the command after you hear a beep.
To search for a phone number
3. To save a new contact > Save.
H
SPEED DIALING
1. In standby mode, press Menu > Contacts > Find
name.
You can dial quickly using speed dialing. Up to nine speed
dial entries can be saved.
To make groups
1. In standby mode, press Menu > Contacts >
2. Input a name, or select a name from the list.
Groups.
20 Calls & Contacts
Calls & Contacts 21
Call <Name or #>
Send video <Name or #>
Use the Send command to send a video message to a
specified name or number.
Check <Item>
The Check command lets you check status information
for your phone. You can say “Check” or “Check Status”
to see and hear all status information.
To set VR modes
Use the Call command to voice dial a name from your
contact list or a phone number. When dialing a number,
pronounce each digit, but do not pause noticeably
between the digits.
1. Press Settings > Modes.
2. You can control the level of audio guidance
provided by the system. In prompt mode (the
default), the system prompts for required
information. In readout mode, the system
prompts for required information and reads
out the contents of the screen. In expert
mode, audio guidance is provided by beeps
only.
1. Say Send video <Name>.
(Examples: - Send video Tom Smith)
1. Say Check followed immediately by one of
the items: (Status, Voicemail, Messages, Time,
Signal Strength, Network, Battery, My Phone
Number, Volume)
1. If calling a contact from your list, say Call
<Name>. Your phone will ask you to con-
firm the name you said. Say “Yes” if it was
repeated correctly. That phone number will
be dialed. If there is more than one number
saved for that contact, you will be asked to
confirm which number to dial.
Follow instructions for sending a new message
on page 27.
Lookup <Name>
Use the Lookup command to retrieve and display
information for any name stored in your contact list.
Tutorial
1. For more information on using Voice
Recognition (VR), press Tutorial.
3. Select Expert Mode, Prompt Mode or Readout
Mode > OK.
(Examples: - Call Tom Smith,
1. Say Lookup <Name>.
(Examples: - Lookup Tom Jones)
- Call 617 555-1212,
- Call Bob Carson’s mobile,
- Call Dee Harper at Home.)
To set VR settings
To set VR speakerphone
2. The View Contact page will be displayed for
that contact name.
To set VR confirmation
1. Press Settings > Speakerphone.
1. Press Settings > Confirmation.
Send text <Name or #>
Use the Send command to send a text message to a
specified name or number.
2. You can control how the system uses the
speakerphone. Select Always on to have
outgoing audio play through the speaker-
phone. Select Always off to have outgoing
audio play through the internal speaker.
Select Automatic to use the speakerphone
setting of the phone.
Go to <Menu>
2. You can control when the system asks you to
confirm a name or number.
Use the Go To command to open an application on your
phone. You can say ”Go To” by itself and be prompted
to say the application name, or you can skip the prompt
by saying ”Go To” followed by the application name.
1. Say Send Text <Name>.
(Examples: - Send Text Tom Smith)
3. Select Automatic, Always Confirm or Never
Confirm > OK.
1. Say Go To followed immediately by
one of the items: (Messaging, Contacts,
Media Player, My account, VirginXL, My
stuff, Pictures&Videos, Surf the Web,
Tools&Settings)
Follow instructions for sending a new message
on page 26.
To set VR adaptation
3. Select Automatic, Always On or Always Off
> OK.
1. Press Settings > Adaptation > Adapt Voice.
Send picture <Name or #>
Use the Send command to send a picture message to a
specified name or number.
2. You can adapt the system to your voice for
optimal recognition accuracy. During adapta-
tion, the system will prompt you to speak a
series of short phrases. If you need to erase
adaptation data and set the system back to
the factory default, select Reset Voice.
To view VR about
1. Say Send Picture <Name>.
(Examples: - Send Picture Tom Smith)
1. Press Settings > About.
2. The Voice Signal or VSuite version appears.
Follow instructions for sending a new message
on page 26.
3. Press Start to begin.
22 Calls & Contacts
Calls & Contacts 23
H
USING YOUR HEADSET
To send or receive a call using your headset, connect the
headset to the jack located on the upper left side of your
phone. Once connected, the button on the headset
controls the following:
While in standby mode
1. Press the button once to list recent calls.
2. Press the button twice to redial the last call.
CHAPTER 4
MESSAGING
While the phone is closed
1. Press the button once to answer a call.
2. Press the button once to end the call.
Note:
Headset sold separately.
Messaging
Create and send a new text message
Create and send a new picture message
Create and send a new video message
Reading a message
Voicemail
Sent message
Message templates
Create and send new email message
Create and send new instant message
Virgin Alerts
Message settings
Erase messages
24 Calls & Contacts
2. Enter phone number or press Options >
Contacts.
To add a new picture to a message
H
MESSAGING
H
C�REATE AND SEND A NEW PICTURE
MESSAGE
The messaging feature is an integrated messaging
application that lets you send and receive Text, Picture,
Video, Email, and Instant Messaging (IM) messages.
1. When composing a message, press the
Navigation Key down to select the Image
window.
You can add picture and sound file to picture message.
If message exceeds 512Kb an error message will pop up.
3. Find the recipient and check the box by
selecting Select > Done > Done.
To delete a message
4. Write the Subject > Text > Video > Send.
2. Press Pictures > Camera.
To send new picture message
1. Select a message > Options > Erase > Yes.
5. To view sent messages, press Menu > Messaging
> Sent.
3. Take the picture > Select a taken picture >
Select.
1. In standby mode, press Menu > Messaging >
Send picture msg.
To reply to a message
Note:
2. Enter phone number or press Options >
Contacts.
To add a saved sound to the message
All successfully sent or failed messages will be saved in the
1. Select a message > Select > View > Reply.
Sent folder.
1. When composing a message, press the
Navigation Key down to select the Audio
window.
3. Find the recipient and check the box by
selecting Select > Done > Done.
H
C
REATE AND SEND A NEW TEXT
To add a saved video in the message
MESSAGE
4. Write the Subject > Text > Image > Audio >
Send.
1. When composing a message, press the
Navigation Key down to select the Video
window.
2. Press Audio.
To send new text message
3. Select a saved sound > Select.
1. In standby mode, press Menu > Messaging >
Send text msg.
5. To view sent messages, press Menu > Messaging
> Sent.
2. Press Videos.
To add a new sound to the message
2. Enter phone number or press Options >
Contacts.
Note:
3. Select a saved video > Select.
1. When composing a message, press the
Navigation Key down to select the Audio
window.
All successfully sent or failed messages will be saved in the
Sent folder.
3. Find the recipient and check the box by
selecting Select > Done > Done.
To add a new video to a message
1. When composing a message, press the
Navigation Key down to select the Video
window.
To add a saved picture in the message
2. Press Audio > Record.
4. Write the message > Send.
1. When composing a message, press the
Navigation Key down to select the Image
window.
3. Record the sound > Save.
4. Choose a recorded sound > Select.
5. To view sent messages, press Menu > Messaging
> Sent.
2. Press Videos > Camera.
Note:
3. Record a video clip > Stop > Save.
4. Choose a recorded video > Select.
2. Press Pictures.
H �CREATE AND SEND A NEW VIDEO
MESSAGE
All successfully sent or failed messages will be saved in the
Sent folder.
3. Select a saved image > Select.
To send a new video message
To view all sent messages
1. In standby mode, press Menu > Messaging >
Send video msg.
1. In standby mode, press Menu > Messaging >
Sent.
26 Messaging
Messaging 27
To save an object that appears in a received
multimedia message
To access your voicemail box
To save sent message
H
READING A MESSAGE
1. In standby mode, press Menu > Messaging >
Voicemail or press and hold [
1. In standby mode, press Menu > Messaging >
Sent.
To read new messages
].
1. Open the multimedia message.
1. Press View.
2. Select a sent message > View > Options > Save
msg.
2. Follow the system prompts to enter your
password and retrieve your messages.
2. Select the object > Options > Save attached.
To read message using the Inbox
Note:
If you save an image, it will be saved in one of the
categories in the My Stuff folder. If a sound file is saved, it
will be saved in the Voice Memo folder.
Note:
1. In standby mode, press Menu > Messaging >
Inbox.
H
SENT MESSAGE
It will be saved in Saved folder.
To edit a message in the sent folder
2. Select a message > View.
To save new numbers from sent message
For My Stuff, see page 37.
1. In standby mode, press Menu > Messaging >
1. In standby mode, press Menu > Messaging >
Sent.
To save new numbers from a received
message
Sent.
To listen to voice messages
2. Select a sent message > View > Options > Edit.
1. In standby mode, press Menu > Messaging >
Voicemail.
2. Select a sent message > View > Options > Save
Contact.
1. In standby mode, press Menu > Messaging >
Inbox.
3. To send the edited message. > Send.
It will automatically call the voicemail center.
Note:
3. Select New entry or Existing entry.
2. Select a message > View > Options > Save
Contact.
This option is only available for pending or failed messages
in your sent folder. You cannot edit messages that have
successfully been sent.
4. Edit contacts list > Save.
H
VOICEMAIL
Whenever you receive new voicemail, an alert will pop up
on your phone’s screen.
3. Select New entry or Existing entry.
H
MESSAGE TEMPLATES
To call a number in a sent message
4. Edit contacts list > Save.
If you often use the same words or phrases in your text
messages, save them as a template to save time.
To set up your voicemail
1. In standby mode, press Menu > Messaging >
To launch a URL address that appears in a
received message
Before your phone can receive voicemail messages, you
must set up a 4-10 digit passcode and record a personal
voicemail greeting. When you have set up your voicemail,
all unanswered calls to your phone are automatically
transferred to voicemail, even if your phone is in use or
turned off.
Sent.
To save the message as a template
2. Select a sent message > View > Options > Call
1. In standby mode, press Menu > Messaging >
Msg settings > Auto text > Options > New.
1. Open the message that contains the URL
address.
or [
].
To forward message to another recipient
2. Write a message > Save.
2. Press Options > Launch URL.
1. In standby mode, press Menu > Messaging >
1. In standby mode, press Menu > Messaging >
Sent.
3. Select the URL address in the message.
Voicemail or press and hold [
].
2. Follow the system prompts to setup your
password and record a greeting.
2. Select a sent message > View > Options >
Forward.
3. Enter phone number > Done > Send.
28 Messaging
Messaging 29
To edit the saved template message
To set Text Entry Mode
To set Auto Erase
H
V�IRGIN ALERTS
1. In standby mode, press Menu > Messaging >
Msg settings > Auto text.
1. In standby mode, press Menu > Messaging >
Msg settings > Text entry.
1. In standby mode, press Menu > Messaging >
Msg settings > Auto erase.
To review the Virgin Alerts you’ve received
1. In standby mode, press Menu > Messaging >
Virgin Alerts > View.
2. Select the message.
3. Press Options > Edit.
4. Edit a message > Save.
2. Select T9Abc, Abc, ABC or 123 > Select.
2. Select Yes or No > Select.
To create and edit the template message
H
E�RASE MESSAGES
H
M� ESSAGE SETTINGS
Erase old messages to free up memory in your phone.
Customize your messages by adjusting the Message
Settings.
1. In standby mode, press Menu > Messaging >
Msg settings > Auto text.
H
C
REATE AND SEND NEW EMAIL
To erase all messages in each folder
Follow instructions for message templates on
page 29.
To set Message Tones
MESSAGE
You can send and receive email messages from your
phone. Check Virgin Mobile’s web site at
1. In standby mode, press Menu > Messaging >
Erase msgs.
1. In standby mode, press Menu > Messaging >
Msg settings > Msg tones.
To set Save to Sent message
www.virginmobileusa.com for availability and pricing.
2. Select Inbox, Saved, Sent or All > Yes.
2. Select My ringtones or Vibrate mode.
1. In standby mode, press Menu > Messaging >
Msg settings > Save to sent.
To launch mobile email
•
My ringtones: Select desired ringtone >
Assign. Select All alerts,
Message alerts or Voicemail
> Select.
1. In standby mode, press Menu > My Stuff >
My other stuff > Mobile Email. Or, in standby
mode, press Menu > Messaging > Send email
msg.
2. Select Auto, Off or User confirmation > Select.
To create a signature for messages
Note:
To play ringtone, press Play.
1. In standby mode, press Menu > Messaging >
Msg settings > Signature.
H
C�REATE AND SEND NEW INSTANT
•
Vibrate mode: Choose On or Off > Select.
MESSAGE
You can send and receive instant messages (IMs) from
your phone. Check Virgin Mobile’s Web site at
2. Check Use signature > Enter your signature in
the text field > Done.
To set Reminder Message
www.virginmobileusa.com for availability and pricing.
1. In standby mode, press Menu > Messaging >
Msg settings > Reminder.
To create and edit the contacts group
To launch instant messaging
1. In standby mode, press Menu > Messaging >
Msg settings > Group.
2. Select On or Off > Select.
1. In standby mode, press Menu > My Stuff >
My other stuff > IM. Or, in standby mode,
press Menu > Messaging > Send IM.
2. For instructions on how to create a group, see
page 20.
30 Messaging
Messaging 31
CHAPTER 5
MULTIMEDIA
Camera
Video camera
Pictures and image album
Video album
Music and sound album
Themes album
Other files
Playing a game
Media player
32 Messaging
Settings for camera
To take a picture
H
CAMERA
To delete the picture
To take a new picture
To rename the picture
Options > Erase
1. In standby mode, press Menu > Pictures &
Videos > Take a picture.
You can take pictures using the built-in camera.
The photos can be saved and sent using
multimedia messages.
Options > Take pic
Options > Rename
Menu
Sub Menu
Options
Take video
To switch video mode.
2. Focus on the object > OK.
To lock/unlock the
picture
Off, 5 seconds,
10 seconds, 15 seconds
Options > Lock/Unlock
Self timer
Note:
Self timer
Your picture will be saved automatically to My Stuff > My
graphics > My pictures or Menu > Pictures & Videos > My
pictures.
To view the
information
Normal, I love you,
Options > File info
Options > Erase all
Clown, Mona Lisa, I miss
you, Punch, Happy bus,
Frame, Happy birthday,
Monkey, Rabbit
Memory gauge bar
Remaining memory
size will display.
Fun frames
To delete all pictures
To view pictures you’ve taken
Resolution
To send pictures using multimedia message
Picture mode
1. In standby mode, press Menu > Pictures &
Videos > My pictures.
White
balance
Auto, Sunny, Cloudy,
Tungsten, Fluorescent
1. In standby mode, press Menu > Pictures &
Image
Brightness
Zoom
controls
Videos > Send picture msg.
2. Select the picture > View.
Normal, Gray, Sepia,
Negative
Color effect
2. Write the message > Send.
3. To view more options > Options.
To adjust the camera settings
1280x960, 1024x768,
640x480, 320x240,
176x144, 160x120
1. In standby mode, press Menu > Pictures &
Videos > Take a picture.
Resolution
Quality
My pictures option
H
VIDEO CAMERA
You can record videos using built-in camera.
The videos can be saved and sent using
multimedia message.
Settings
Functions
Process
Options > Send
High, Medium, Low
2. Press Options before you take a picture.
To send picture
message
Shutter
sound
Default, Say “Cheese”,
Ready! 123
Icons for camera
To set a photo for a
specific contact
Self timer
Options > Assign > Caller ID
Options > Assign > Wallpaper
Icon
Menu
Options
To increase or decrease the brightness
Display photo resolution
1280x960, 1024x768,
640x480, 320x240,
To set a photo as
standby screen
Memory gauge bar
Remaining memory
size will display.
1. Scroll using the Navigation Keys
].
[
] or
] or
Resolution
[
176x144, 160x120
To set a photo as
screensaver
Options > Assign >
Screensaver
To zoom in and out
File quality
Video mode
Zoom
1x, 2x, 4x, 8x
+2, +1 0 -1, -2
To upload photo to a
web site
1. Scroll using the Navigation Keys
[
Options > Upload to My Pix
Options > Move to card
[
].
Brightness
Zoom
Brightness
To move the picture to
the microSD card
34 Multimedia
Multimedia 35
To increase or decrease the brightness
To set video camera settings
To set as wallpaper in the display
To set the video
screensaver
Options > Assign >
Screensaver
1. Scroll using the Navigation Keys
].
[
] or
] or
1. In standby mode, press Menu > Pictures &
Videos > Take a video.
1. In standby mode, press Menu > My Stuff > My
graphics > Wallpapers.
[
To move the video clip
to the microSD card
Options > Move to card
Options > Take video
Options > Rename
2. Press Options before you take a video.
2. Select a picture > Assign.
To zoom in and out
To record a new
video clip
Icons for video
3. Choose Wallpaper or Screensaver > Select.
1. Scroll using the Navigation Keys
[
[
].
To rename the video
clip
Icon
Menu
Options
To set as screensaver in the display
To take a video
Display video resolution
176x144
1. In standby mode, press Menu > My Stuff > My
graphics > Screensavers.
To lock/unlock the
video clip
Resolution
Options > Lock/Unlock
1. In standby mode, press Menu > Pictures &
Videos > Take a video.
To view the
information
2. Select a picture > Assign.
Zoom
1x, 2x, 4x, 8x
+2, +1 0 -1, -2
Options > File info
Options > Erase all
2. Focus on the object > Record.
3. Choose Wallpaper or Screensaver > Select.
To delete all video clips
Note:
Brightness
H
VIDEO ALBUM
Your video will be saved automatically to My Stuff > My
videos > All videos or Menu > Pictures & Videos > My
videos.
To send videos using multimedia message
You can play or delete the saved videos or move them to
external memory or to phone.
Settings for video
1. In standby mode, press Menu > Pictures &
Videos > Send video msg.
To view the recorded video
To play the downloaded or saved video clip
Menu
Take pic
Sub Menu
Options
2. Write the message > Send.
1. In standby mode, press Menu > Pictures &
Videos > My videos.
1. In standby mode, press Menu > My Stuff >
My videos.
To switch camera mode.
H
PICTURES AND IMAGE ALBUM
You can view, assign or delete the saved pictures or move
them to external memory or to phone. The supported
formats are JPEG, GIF, BMP and PNG.
Off, 5 seconds,
10 seconds, 15 seconds
Self timer
2. Select the video clip > Play.
3. To view more options > Options.
My videos option
2. Select All videos > Select the video > Play.
White
balance
Auto, Sunny, Cloudy,
Tungsten, Fluorescent
To move videos to external memory
Image
controls
1. In standby mode, press Menu > My Stuff >
My videos.
Normal, Gray, Sepia,
Negative
To view the downloaded or saved image
and pictures
Color effect
Quality
Functions
Process
Options > Send
2. Select All videos > Select the video > Options >
Move to card > Yes.
High, Medium, Low
To send video message
To delete the video clip
1. In standby mode, press Menu > My Stuff > My
graphics > My pictures.
Default, “Action” /“Cut”,
“Ready” /“Stop”
Cue sound
Options > Erase
Settings
2. Select the picture > View.
To set the video
standby screen
Mute/
Unmute
Options > Assign > Wallpaper
To set mute On/Off
36 Multimedia
Multimedia 37
Video player function key
Music player function key
4. Select MP3 file you want to add > Select > OK.
1. In standby mode, press Menu > My Stuff > My
ringtones.
To delete a saved playlist
Key
Description
Fast forward
Key
Description
2. Select a sound > Assign.
Press the navigation
Press the navigation
1. In standby mode, press Menu > My Stuff > My
music > Playlists.
Play next music file
Fast forward
3. Choose Contact, Group, All contacts or
All callers > Select.
key
right
key
down
Press the navigation
key down
Press the navigation
key right
2. Select a saved playlist > Options > Erase list.
Play next video clip
Fast rewind
•
•
Ringtone: To Set as ringtone.
Txt tone: Select All alerts, Message alerts or
To delete a selected MP3 file
Press the navigation
key left
Press the navigation
key up
Play previous music file
Fast rewind
Voicemail > Select.
1. In standby mode, press Menu > My Stuff > My
music > All songs.
Press the navigation
Press the navigation
H
THEMES ALBUM
Play previous video clip
key
left
key
up
2. Select MP3 file > Options > Erase.
To set as the theme
OK
Play/Pause
OK
Play/Pause
To delete all saved MP3 files
1. In standby mode, press Menu > My Stuff > My
themes.
Left Option Button
Mute/Unmute
Left Option Button
Mute/Unmute
1. In standby mode, press Menu > My Stuff > My
music > All songs.
Right Option Button
(Options Menu)
Play all/My music/My video/
Shuffle/Repeat/Hide
Right Option Button
(Options Menu)
Full screen/Repeat
Volume Up/Down
2. Select Red, Neutral or Black > Select.
2. Press Options > Erase all.
Side Volume Key
Volume Up/Down
Side Volume Key
H
OTHER FILES
To display information on the selected MP3
file
To view the list of files
To create a new playlist
H
MUSIC AND SOUND ALBUM
1. In standby mode, press Menu > My Stuff > My
other stuff.
Saved sounds can be played, set, deleted or moved to
external memory or the phone. Supported formats MIDI,
AAC and MP3.
1. In standby mode, press Menu > My Stuff > My
music > Playlists.
1. In standby mode, press Menu > My Stuff > My
music > All songs.
2. Press Options > Create new.
H
PLAYING A GAME
2. Select MP3 file > Options > File info.
To listen to the saved music file
Your phone comes preloaded with some demo games.
To add MP3 file to selected playlist
1. In standby mode, press Menu > My Stuff > My
music.
To listen to the recorded sound
To play a game
1. In standby mode, press Menu > My Stuff > My
music > Playlists.
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
2. Select All songs > Select a music file > Play.
1. In standby mode, press Menu > My Stuff >
My games.
2. Select a saved playlist > Options > Add song.
2. Select a sound > OK.
2. Select a game > Play.
3. MP3 file list will be displayed in alphabetical
order.
To set as a ringtone
38 Multimedia
Multimedia 39
tory, or in the my_music folder that is created by insert-
ing the card and running the media player.
To end the game
1. Press [
] > Yes.
This will not delete any of your existing data.
If you transfer songs to your memory card from a Mac,
they may not play correctly on your phone.
To set the game options
To set the game volume
To play video clip in my videos folder
1. In standby mode, press Menu > Tools &
1. In standby mode, press Menu > Media Player
Settings > Game settings > Volume.
> My videos.
CHAPTER 6
USEFUL
FEATURES
2. Choose Silence All or Level 1 ~ Level 5 >
Select.
2. Choose Play all or All videos > Select.
For video album, see page 37.
To set the game backlight
To set the play mode
1. In standby mode, press Menu > Tools &
Settings > Game settings > Backlight.
1. In standby mode, press Menu > Media Player
> Settings.
2. Choose 5 seconds, 10 seconds, 30 seconds,
Always on or Disable > Select.
2. Choose Repeat All, Shuffle or Auto off >
Select.
H
MEDIA PLAYER
Calendar
Alarm clock
Easy-to-use playback feature with the Media Player
allows you to play video clip or music file.
Tip calculator, Calculator, World clock & Stopwatch
Voice commands
To play music file in the my music folder
Voice memo
1. In standby mode, press Menu > Media Player
> My music.
2. Choose Play all or All songs > Select.
For music and sound album, see page 38.
Note:
To load music onto your phone, you need a PC, Memory
Card Reader and MicroSD memory card (not included).
In order for the media player to find and play your
music files, they must either be in the main root direc-
40 Multimedia
3. On the Edit Schedule screen, enter information
into the appropriate fields. > Save.
To use world clock
H
CALENDAR
H �TIP CALCULATOR, CALCULATOR,
WORLD CLOCK & STOPWATCH
Calendar helps you manage your schedule. Enter events in
the calendar and set a reminder using the alarm function.
1. In standby mode, press Menu > Tools & Settings
> Tools > World clock.
To erase a saved event
To use tip calculator
The Tip Calculator helps you calculate how much tip to
include with a bill.
To view calendar
2. Press [
/
/
/
] to select different
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
cities.
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
1. In standby mode, press Menu > Tools & Settings
> Tools > Tip calculator.
3. To set daylight saving, press DST.
2. Select a saved event > Erase > Yes.
Note:
4. Complete the appropriate fields. > Save.
Monthly view is displayed as the default.
2. Enter the amount of your bill and move the
next field Tip.
H
ALARM CLOCK
To use the stopwatch
In the monthly view
To set an alarm
3. Enter the percentage amount to tip and move
the next field Split.
1. In standby mode, press Menu > Tools & Settings
> Tools > Stopwatch.
1. In standby mode, press Menu > Tools & Settings
> Tools > Alarm clock.
To
Press
4. Enter the amount of split number. The new bill
amount is shown.
[
[
]
]
for Previous day
for Next day
2. Press Start to start the stopwatch.
Move to another day
2. Select Alarm 1, Alarm 2 or Alarm 3. > Select.
3. Press Cont to save Lap time and start counting
another. Up to eight laps can be timed.
3. Enter information into the appropriate fields.
> Save.
[
[
]
]
for Previous week
for Next week
To use the calculator
Use the Calculator for basic mathematical equations.
Move to another week
4. Press Stop to stop the stopwatch.
To view saved alarms
1. In standby mode, press Menu > Tools & Settings
> Tools > Calculator.
5. Press View to display the recorded lap time.
6. Press Reset to reset the stopwatch.
To create a new event
1. In standby mode, press Menu > Tools & Settings
> Tools > Alarm clock.
2. Enter the first number then press [
](×), [ ](+) or [ ](–).
](÷),
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
[
H
VOICE COMMANDS
To edit existing alarms
3. Enter the second number then press OK to
calculate.
2. Select a day > New.
In standby mode, press Menu > Tools & Settings >
Tools > Voice commands.
1. In standby mode, press Menu > Tools & Settings
> Tools > Alarm clock.
3. On the New Schedule screen, enter information
Press [
] to enter a decimal point and [
]
into the appropriate fields. > Save.
Follow instructions for Voice Commands (VR) on
page 21.
2. Select an existing alarm > Select > Edit an alarm
> Save.
to change the number from positive or negative.
To edit an event
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
2. Select a saved event > Edit.
42 Useful Features
Useful Features 43
To erase a saved voice memo
H
VOICE MEMO
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
To record a voice memo
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo > New.
2. Select a voice memo > Options > Erase > Yes.
2. To stop recording and save the voice memo >
Save.
CHAPTER 7
To listen to a saved voice memo
SETTINGS
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
2. Select the voice memo > OK.
To send a voice memo using multimedia
message
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
Change the display
Ringtones, Alerts & Tones
Call options
2. Select a voice memo > Options > Send message.
3. Write the message > Send.
Security
Msg settings
Game settings
Bluetooth
To rename a saved voice memo
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
Memory
2. Select a voice memo > Options > Rename.
To set other options
Phone info
3. Edit name > Save.
44 Useful Features
Note:
To set the caller ID
To set the background image
H
CHANGE THE DISPLAY
To play/stop sound, press Play or Stop.
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Caller ID.
1. In standby mode, press Menu > Tools & Settings
> Display > Themes.
To set the graphics
•
Vibrate mode: Select On or Off > Select.
To set the wallpaper
2. Select VMU default > Select.
2. Select Red, Neutral or Black > Select.
To set service alerts
1. In standby mode, press Menu > Tools &
1. In standby mode, press Menu > Tools & Settings
> Sounds > Service alerts.
Settings > Display > Graphics > Wallpapers.
To change the menu style
H
RINGTONES, ALERTS & TONES
2. Select Picture or Video.
1. In standby mode, press Menu > Tools & Settings
> Display > Menu style.
To set call ringtones
2. Choose Minute beep or Call connect > On or
Off > Select.
3. Select the wallpaper image or video clip >
1. In standby mode, press Menu > Tools & Settings
> Sounds > My ringtones.
Select.
2. Select Graphic type or List type > Select.
To set the ringer volume
To set the screensaver timeout
2. Select a ringtone > Assign.
To enter a greeting message
1. In standby mode, press Menu > Tools & Settings
> Sounds > Volume.
Note:
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Screensavers >
Timeout setting.
1. In standby mode, press Menu > Tools & Settings
> Display > Greeting banner.
To play/stop sound, press Play or Stop.
2. Select Ringer volume, Voice call or
Speakerphone > Select.
3. Select Contact, Group, All contacts or
All callers > Select.
2. Edit the greeting banner message, then press
the Navigation Key down, to select the Font
color, then press the Navigation Key down, to
select the Outline color > Save.
2. Select 5 seconds, 10 seconds, 20 seconds,
30 seconds or Off > Select.
•
Ringer volume: Select Silence All, Vibrate,
Level 1 ~ Level 5 or
•
•
Ringtone: To Set as ringtone.
Txt tone: Select All alerts, Message alerts or
To set the screensaver image
Level 5 + Vibrate > Select.
Voicemail > Select.
To set the contrast display
•
•
Voice call: Select Level 1 ~ Level 5 > Select.
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Screensavers
> Screensaver.
To set msg tones
Speakerphone: Select Level 1 ~ Level 5 >
1. In standby mode, press Menu > Tools & Settings
> Display > Contrast.
Select.
1. In standby mode, press Menu > Tools & Settings
> Sounds > Msg tones.
2. Select your screensaver image. > Select.
2. Select Highest, High, Medium, Low or Lowest
> Select.
To set the power tone on/off
Note:
To preview image, press OK.
2. Select My ringtones or Vibrate mode > Select.
1. In standby mode, press Menu > Tools & Settings
> Sounds > Power tone.
•
My ringtones: Select the desired Msg tones
> Assign. Select All alerts,
Message alerts or Voicemail
> Select.
To set time for backlight
To set the clock format
2. Choose Power on tone or Power off tone >
On or Off > Select.
1. In standby mode, press Menu > Tools & Settings
> Display > Backlight.
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Clock format.
2. Select LCD or Keypad > 5 seconds, 10 seconds,
30 seconds, Always on or Disable. > Select.
2. Select Digital, Analog, Digital+Analog or Off
> Select.
46 Settings
Settings 47
To lock your phone
To set the key tone
External memory
H
MSG SETTINGS
1. Press Lock phone.
1. In standby mode, press Menu > Tools & Settings
1. In standby mode, press Menu > Tools & Settings
In standby mode, press Menu > Tools & Settings >
> Sounds > Key tone.
> Memory > External memory.
Msg settings.
2. Select Lock now, Lock on power on or Unlock
> Select.
2. Select Silence All, Level 1 ~ Level 5 > Select.
2. View the External memory information. >
For Msg settings, see page 30.
Done.
To change the password
To set the dial sound
H
GAME SETTINGS
H
TO SET OTHER OPTIONS
1. Press Change lock code.
1. In standby mode, press Menu > Tools & Settings
> Sounds > Dial sound.
In standby mode, press Menu > Tools & Settings >
Game settings.
Language
2. Enter New code > Enter again Confirm code
> Save.
2. Select DTMF or Instrument > Select.
For Game settings, see page 40.
1. In standby mode, press Menu > Tools & Settings
> Others > Language.
To edit special numbers
To set the slide tone
H
BLUETOOTH
2. Select English or Español > Select.
1. Press Special numbers.
1. In standby mode, press Menu > Tools & Settings
> Sounds > Slide tone.
In standby mode, press Menu > Tools & Settings >
Bluetooth.
2. Select an existing special number. > Edit >
Edit the special phone number. > Save.
Airplane mode
2. Select On or Off > Select.
For Bluetooth, see page 52.
1. In standby mode, press Menu > Tools & Settings
> Others > Airplane mode.
To erase special numbers
H
CALL OPTIONS
H
MEMORY
2. Select On or Off > Select.
1. Press Special numbers.
In standby mode, press Menu > Tools & Settings >
Call options.
Save options
2. Select an existing special number. > Erase
> Yes.
TTY mode
1. In standby mode, press Menu > Tools & Settings
For Call Options, see page 19.
1. In standby mode, press Menu > Tools & Settings
> Memory > Save options.
> Others > TTY mode.
To erase all contact lists
2. Select Pictures or Videos > Select.
H
SECURITY
2. Select Enable TTY or Disable TTY > Select.
1. Press Erase contacts > Yes.
3. Select Internal memory or External memory >
Select.
To access security menus
Location
To erase all downloaded contents
1. In standby mode, press Menu > Tools & Settings
> Security.
1. In standby mode, press Menu > Tools & Settings
> Others > Location.
Internal memory
1. Press Erase downloads > Yes.
2. Enter your password.
1. In standby mode, press Menu > Tools & Settings
> Memory > Internal memory.
To reset your phone
2. Select E911 only or Location on > Select.
Note:
1. Press Reset phone > Yes.
The default lock code will be the last 4 digits of your
phone number.
2. View the Internal memory information. > Done.
48 Settings
Settings 49
Touch key settings
1. In standby mode, press Menu > Tools & Settings
> Others > Touch key settings.
2. Select Touch sensor level or Vibration.
•
Touch sensor level: Select Low, Medium Low,
Medium, Medium High, High.
•
Vibration: Select On or Off.
CHAPTER 8
3. Press Select.
CONNECTIVITY
Media player
1. In standby mode, press Menu > Tools & Settings
> Others > Media player.
2. Select Play after call or Slide.
•
•
Play after call: Select Resume or Exit.
Slide: Select Keep play or Exit.
3. Press Select.
Bluetooth
Using the Internet
VirginXL
H
PHONE INFO
My stuff
To view my phone number
1. In standby mode, press Menu > Tools & Settings
> Phone info > My phone number.
To view SW version info
1. In standby mode, press Menu > Tools & Settings
> Phone info > Version info.
50 Settings
To add a device
Pairing is the process that allows the phone to locate,
establish and register 1-to-1 connection with the target
device.
To turn on Discovery Mode
To review information about the paired
device
H
BLUETOOTH
Bluetooth® technology connectivity enables wire-
less connections between electronic devices, like
between your phone and a Bluetooth® headset
(sold separately). Since devices with Bluetooth®
connectivity communicate using radio waves, your
phone and the other device do not need to be in
direct line-of-sight. The two devices only need to
be within 10 meters (30 feet) of each other. The
connection can be subject to interference from
obstructions such as walls or other electronic devic-
es. If you want more information on this function,
visit the Bluetooth® Technology organization
and the Bluetooth logo are trademarks owned by
Bluetooth SIG, Inc.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Options > Discovery Mode.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Device info.
2. Select On or Off > Select.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > New device > OK.
To name the phone
To call using a hands-free headset
Note:
®
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Options > My phone Name.
If Bluetooth is set to off, “Turn Bluetooth power on?”
1. Press the button once to call the last person.
will appear. Press Yes.
2. Instructions (Place device you are connecting
to in discoverable mode) will be displayed. >
Done. Highlight the device and press Pair.
To answer a call using a hands-free headset
To set the supported profiles
1. Press the button once to answer the call.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Options > Supported Profiles.
3. In the case of a Bluetooth® headset or
Bluetooth® carkit, your phone will attempt to
auto pair with “0000” - 4 zeroes passcode.
If that passcode is incorrect, your phone will
prompt you for the correct passcode. Consult
the Bluetooth® accessory instructions for the
appropriate passcode.
H
USING THE INTERNET
2. Select Headset, Handsfree or Stereo > Select.
To access the Internet
To remove a device from the paired list
1. In standby mode, press Menu > Surf the Web.
To access the Bluetooth menu
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Remove Device.
To go to the homepage
1. In standby mode, press Menu > Tools & Settings
1. In standby mode, press Menu > Surf the Web >
Options > Home.
> Bluetooth.
4. Enter the passcode and press OK.
To rename the paired device
To activate Bluetooth
The Power feature allows you to turn the Bluetooth
function on and off.
Note:
®
®
To set new bookmarks
The default passcode may differ depending on Bluetooth
devices. Please refer to the user guide of the Bluetooth
device that you wish to use.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Rename device.
®
1. In standby mode, press Menu > Surf the Web >
Options > Mark this page.
1. In standby mode, press Menu > Tools & Settings
5. Once pairing is successful, select Yes and press
OK to connect with the device.
> Bluetooth.
2. Press OK.
To search the service discovery about the
paired device
2. Press On/Off.
6. Once paired, you will see the device listed in
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Service discovery.
the “New Device” menu.
52 Connectivity
Connectivity 53
To view bookmarks
To refresh the current page
To clear cache memory
H
VirginXL
1. In standby mode, press Menu > Surf the Web >
Options > View Bookmarks.
1. In standby mode, press Menu > Surf the Web >
Options > Refresh this page.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear Cache.
VirginXL lets you do all kinds of fun stuff on your
Virgin Mobile phone. Download the latest games,
videos, ringtones, and graphics. Keep in touch with
Mobile IM and Email. Access your favorite
websites. Connect to social networking sites and
chat rooms through Social Scene. Even create,
download, and sell your own ringtones and
graphics with Studio V. Charges apply.
2. Select saved Bookmarks by pressing the
Navigation Key up or down.
To show the URL on the current page
To clear saved cookies
1. In standby mode, press Menu > Surf the Web >
Options > More... > Show URL.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear Cookies.
To search web site
1. In standby mode, press Menu > Surf the Web >
Options > Search.
To restart web browser
To clear saved IDs and Passwords
1. In standby mode, press Menu > Surf the Web >
Options > More... > Restart Browser.
1. In standby mode, press Menu > Surf the Web
> Options > More... > Privacy > Clear IDs and
Passwords.
To access VirginXL
To send the current page’s URL information
via text message
1. In standby mode, press Menu > VirginXL.
To view information about Surf the Web
1. In standby mode, press Menu > Surf the Web
> Options > Send page... > Select By MMS or
By SMS.
Note:
To clear all saved Web memory
1. In standby mode, press Menu > Surf the Web >
Options > More... > About.
A scroll bar on the right side of the screen indicates that
there is more text. Scroll down to go to the next screen of
text. Press the CLR key to move back one screen.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear All.
To edit home page URL
To access the web site directly by entering
the address
Ending a VirginXL session
To save download objects
1. In standby mode, press Menu > Surf the Web
> Options > More... > Home Page > Edit Home
Page URL.
1. Press [
].
1. In standby mode, press Menu > Surf the Web >
Options > More... > Save Item on this page.
1. In standby mode, press Menu > Surf the Web >
Options > Go to URL....
2. Enter the web address > OK.
To revert to default home page URL
To select preferences settings
1. In standby mode, press Menu > Surf the Web
> Options > More... > Home Page > Revert to
Default Home Page.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Preferences > To set Look
& Feel, Security, Certificates and Advanced.
To view visited sites
1. In standby mode, press Menu > Surf the Web >
Options > View History.
To clear saved history
To exit out of the browser and return to idle
mode
2. Move the cursor up and down > Select.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear History.
1. In standby mode, press Menu > Surf the Web >
Options > Quit.
54 Connectivity
Connectivity 55
H
MY STUFF
To access My Ringtones
1. In standby mode, press Menu > My Stuff >
My ringtones > Get more ringtones > Go.
To access My Music
1. In standby mode, press Menu > My Stuff >
My music > Select Play all, Playlists or All songs
> Select.
CHAPTER 9
APPENDIX
To access My Videos
1. In standby mode, press Menu > My Stuff >
My videos > Select Play all or All videos > Select.
To access My Graphics
1. In standby mode, press Menu > My Stuff >
My graphics > Get more graphics > Select.
12 Month limited warranty
To access My Games
Safety information for wireless handheld phones
Safety information for FCC RF exposure
1. In standby mode, press Menu > My Stuff >
My games > Get more games > Go.
SAR information
FDA consumer update
Emergency calls
Compliance with other FCC regulations
To access My Themes
1. In standby mode, press Menu > My Stuff >
My themes > Select Red, Neutral or Black >
Select.
General safety
Antenna
Battery
Adapter/Charger
Recycle your cell phone!
To download other stuff
1. In standby mode, press Menu > My Stuff >
My other stuff > Get more stuff > Go.
FCC Hearing-Aid Compatibility (HAC) regulations for wireless devices
U.S.Federal Communications Commission radio frequency interference statement
FCC compliance information
56 Connectivity
(d) Damage resulting from connection to, or use of
any accessory or other product not approved or
authorized by the Company;
or memory data contained in, stored on, or inte-
grated with any wireless device, whether under
warranty or not, returned to UTStarcom Personal
Communications for repair or service.
ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
WHATSOEVER.
H
12 MONTH LIMITED WARRANTY
UTStarcom Personal Communications (the
Company) warrants to the original retail purchaser
of this UTStarcom handheld portable cellular
telephone, that should this product or any part
thereof during normal consumer usage and condi-
tions, be proven defective in material or workman-
ship that results in product failure within the first
twelve (12) month period from the date of pur-
chase, such defect(s) will be repaired or replaced
(with new or rebuilt parts) at the Company’s
option, without charge for parts or labor directly
related to the defect(s).
THE COMPANY SHALL NOT BE LIABLE FOR THE
DELAY IN RENDERING SERVICE UNDER THIS
WARRANTY OR LOSS OF USE DURING THE TIME
THE PRODUCT IS BEING REPAIRED OR REPLACED.
(e) Defects in appearance, cosmetic, decorative or
structural items such as framing and non-opera-
tive parts;
To obtain repairs or replacement within the terms
of this Warranty, the product should be delivered
with proof of Warranty coverage (e.g. dated bill
of sale), the consumer’s return address, daytime
phone number and/or fax number and complete
description of the problem, transportation
prepaid, to the Company at the address shown
below or to the place of purchase for repair or
replacement processing. In addition, for reference
to an authorized Warranty station in your area,
you may telephone in the United States
(f) Product damaged from external causes such as
fire, flooding, dirt, sand, weather conditions,
battery leakage, blown fuse, theft or improper
usage of any electrical source.
No person or representative is authorized to
assume for the Company any liability other than
expressed herein in connection with the sale of
this product.
The Company disclaims liability for removal or
reinstallation of the product, for geographic
coverage, for inadequate signal reception by the
antenna or for communications range or operation
of the cellular system as a whole.
Some states or provinces do not allow limitations
on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequen-
tial damage so the above limitation or exclusions
may not apply to you. This Warranty gives you
specific legal rights, and you may also have other
rights, which vary from state to state or province
to province.
The antenna, keypad, display, rechargeable bat-
tery and battery charger, if included, are similarly
warranted for twelve (12) months from date of
purchase.
(800) 229-1235, and in Canada (800) 465-9672
(in Ontario call 416-695-3060).
When sending your wireless device to UTStarcom
Personal Communications for repair or service,
please note that any personal data or software
stored on the device may be inadvertently erased
or altered. Therefore, we strongly recommend
you make a back up copy of all data and software
contained on your device before submitting it
for repair or service. This includes all contact lists,
downloads (i.e. third-party software applications,
ringtones, games and graphics) and any other data
added to your device. In addition, if your wireless
device utilizes a SIM or Multimedia card, please
remove the card before submitting the device and
store for later use when your device is returned.
UTStarcom Personal Communications is not respon-
sible for and does not guarantee restoration of
any third-party software, personal information
THE EXTENT OF THE COMPANY’S LIABILITY UNDER
THIS WARRANTY IS LIMITED TO THE REPAIR OR
REPLACEMENT PROVIDED ABOVE AND, IN NO
EVENT, SHALL THE COMPANY’S LIABILITY EXCEED
THE PURCHASE PRICE PAID BY PURCHASER FOR
THE PRODUCT.
This Warranty extends only to consumers who
purchase the product in the United States or
Canada and it is not transferable or assignable.
IN USA: UTStarcom Personal Communications
555 Wireless Blvd.
Hauppauge, NY 11788
(800) 229-1235
This Warranty does not apply to:
(a) Product subjected to abnormal use or condi-
tions, accident, mishandling, neglect, unau-
thorized alteration, misuse, improper installa-
tion or repair or improper storage;
IN CANADA: UTStarcom Canada Company
5535 Eglinton Avenue West
Suite# 234 Toronto, ON M9C 5K5
(800) 465-9672
ANY IMPLIED WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY. ANY ACTION FOR BREACH OF
ANY WARRANTY MUST BE BROUGHT WITHIN A
PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL
PURCHASE. IN NO CASE SHALL THE COMPANY BE
LIABLE FOR ANY SPECIAL CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH OF THIS OR
(b) Product whose mechanical serial number or
electronic serial number has been removed,
altered or defaced.
H
S
AFETY INFORMATION FOR WIRELESS
HANDHELD PHONES
(c) Damage from exposure to moisture, humidity,
excessive temperatures or extreme environmen-
tal conditions;
Read This Information Before Using Your
Handheld Portable Cellular Telephone
58 Appendix
Appendix 59
signals from your wireless phone. Therefore, use of
your phone must be restricted in certain situations.
discuss alternatives).
Always request and obtain prior consent and
approval of an authorized airline representative
before using your phone aboard an aircraft.
Always follow the instructions of the airline
representative whenever using your phone
aboard an aircraft, to prevent any possible
interference with airborne electronic equipment.
Driving safety
Other medical devices
Talking on the phone while driving is extremely
dangerous and is illegal in some states. Remember,
safety comes first. Check the laws and regulations
on the use of phones in the areas where you drive.
Always obey them. If you must use your phone
while driving, please:
Pacemakers
If you use any other personal medical device,
consult the manufacturer of your device to
determine if they are adequately shielded from
external RF energy. Your physician may be able
to assist you in obtaining this information.
The Health Industry Manufacturers Association
recommends that a minimum separation of six
(6”) inches be maintained between a handheld
wireless phone and a pacemaker to avoid poten-
tial interference with the pacemaker.
These recommendations are consistent with the
independent research by and recommendations
of Wireless Technology Research.
Blasting areas
•
•
•
Give full attention to driving. Driving safely is
your first responsibility.
Hospitals and health care facilities
To avoid interfering with blasting operations,
turn your phone OFF when in a “blasting area”
or in areas posted “Turn off two-way radio”.
Obey all signs and instructions.
Turn your phone OFF in health care facilities
when any regulations posted in these areas
instruct you to do so.
Use hands-free operation and/or one-touch,
speed dialing, and auto answer modes.
Never come closer than six (6) inches to a person
with a heart pacemaker implant when using
your phone. Doing so could result in interference
with the function of the pacemaker.
Pull off the road and park before making or
answering a call.
Hospitals or healthcare facilities may be using
equipment that could be sensitive to external
RF energy.
Potentially explosive atmospheres
An air bag inflates with great force. DO NOT place
objects, including either installed or portable wire-
less equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless
equipment is improperly installed and the air bag
inflates, serious injury could result.
Turn your phone OFF when in any area with a
potentially explosive atmosphere and obey all
signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily
injury or even death.
Persons with pacemakers:
Vehicles
•
ALWAYS keep the phone more than six inches
from your pacemaker when the phone is
turned on.
RF signals may affect improperly installed or
inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or
its representative regarding your vehicle. You
should also consult the manufacturer of any
equipment that has been added to your vehicle.
Areas with a potentially explosive atmosphere
are often, but not always, clearly marked. They
include fueling areas such as gas stations; below
deck on boats; fuel or chemical transfer or stor-
age facilities; vehicles using liquefied petroleum
gas (such as propane or butane); areas where the
air contains chemicals or particles, such as grain,
dust, or metal powders; and any other area
where you would normally be advised to turn
off your vehicle’s engine.
WARNING!
Failure to follow these instructions could lead to serious
personal injury and possible property damage.
•
•
Do not carry the phone in a breast pocket.
Use the ear opposite the pacemaker to
minimize the potential for interference.
Electronic devices
•
If you have any reason to suspect that
interference is taking place, turn your phone
OFF immediately.
Posted facilities
Your wireless handheld portable telephone is a
low power radio transmitter and receiver. When
it is ON, it receives and also sends out radio fre-
quency (RF) signals.
Turn your phone OFF where posted notices so
require.
Hearing aids
Aircraft
Some digital wireless phones may interfere with
some hearing aids. In the event of such interfer-
ence, you may want to consult your service
provider (or call the customer service line to
FCC regulations prohibit using your phone while
in the air. Turn your phone OFF before boarding
an aircraft.
Most modern electronic equipment is shielded
from RF energy. However, certain electronic
equipment may not be shielded against the RF
60 Appendix
Appendix 61
must be tested and certified to the FCC that it does
not exceed the limit established by the govern-
ment adopted requirement for safe exposure. The
tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required
by the FCC for each model.
standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.
H
S
AFETY INFORMATION FOR FCC RF
H
S�AR INFORMATION
EXPOSURE
This model phone meets the government’s
requirements for exposure to radiowaves.
WARNING! Read this Information before Using
Precautions
H
F
DA CONSUMER UPDATE
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not
to exceed the emission limits for exposure to
radiofrequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of comprehen-
sive guidelines and establish permitted levels of RF
energy for the general population. The guidelines
are based on standards that were developed by
independent scientific organizations through peri-
odic and thorough evaluation of scientific studies.
The standards include a substantial safety margin
designed to assure the safety of all persons,
regardless of age and health.
U.S. Food and Drug Administration
Cell Phone Facts Consumer
Information on Wireless Phones
In August 1996 the Federal Communications
Commission (FCC) of the United States with its
action in Report and Order FCC 96-326 adopted an
updated safety standard for human exposure to
radio frequency electromagnetic energy emitted
by FCC regulated transmitters. Those guidelines are
consistent with the safety standard previously set
by both U.S. and international standards bodies.
The design of this phone complies with the FCC
guidelines and these international standards.
The highest SAR value for this model phone when
tested for use at the ear is 1.26 W/kg PCS Head
SAR and when worn on the body, as described in
this user guide, is 0.243 W/kg PCS Body SAR.
(Body-worn measurements differ among phone
models, depending upon available accessories and
FCC requirements).
1. What kinds of phones are the subject of this
update?
The term “wireless phone” refers here to handheld
wireless phones with built-in antennas, often
called “cell,” “mobile,” or “PCS” phones. These
types of wireless phones can expose the user to
measurable radiofrequency energy (RF) because
of the short distance between the phone and
the user’s head. These RF exposures are limited
by Federal Communications Commission safety
guidelines that were developed with the advice of
FDA and other federal health and safety agencies.
When the phone is located at greater distances
from the user, the exposure to RF is drastically
lower because a person’s RF exposure decreases
rapidly with increasing distance from the source.
The so-called “cordless phones,” which have a base
unit connected to the telephone wiring in a house,
typically operate at far lower power levels, and
thus produce RF exposures well within the FCC’s
compliance limits.
While there may be differences between the SAR
levels of various phones and at various positions,
they all meet the government requirement for safe
exposure.
Body-Worn operation
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines. SAR information on this
model phone is on file with the FCC and can be
found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on
PP4IM.
This device was tested for typical body-worn
operations with the back of the phone kept 2.2
cm. from the body with a beltclip that contains
metallic components. To maintain compliance with
FCC RF exposure requirements, use only belt-clips,
holsters or similar accessories with which this
device was tested.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg. * Tests for SAR are con-
ducted with the phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the max-
imum value. This is because the phone is designed
to operate at multiple power levels so as to use
only the power required to reach the network. In
general, the closer you are to a wireless base sta-
tion antenna, the lower the power output. Before
a phone model is available for sale to the public, it
The use of accessories that do not satisfy these
requirements may not comply with FCC RF
exposure requirements, and should be avoided.
Additional information on Specific Absorption
Rates (SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA)
For more information about RF exposure, please
* In the United States and Canada, the SAR limit
for mobile phones used by the public is 1.6 watts/
kg (W/kg) averaged over one gram of tissue. The
2. Do wireless phones pose a health hazard?
The available scientific evidence does not show
62 Appendix
Appendix 63
that any health problems are associated with
using wireless phones. There is no proof, however,
that wireless phones are absolutely safe. Wireless
phones emit low levels of radiofrequency energy
(RF) in the microwave range while being used.
They also emit very low levels of RF when in the
standby mode. Whereas high levels of RF can pro-
duce health effects (by heating tissue), exposure to
low level RF that does not produce heating effects
causes no known adverse health effects. Many
studies of low level RF exposures have not found
any biological effects. Some studies have suggest-
ed that some biological effects may occur, but such
findings have not been confirmed by additional
research. In some cases, other researchers have had
difficulty in reproducing those studies, or in deter-
mining the reasons for inconsistent results.
phone industry to take a number of steps, includ-
ing the following:
comply with FCC safety guidelines that limit RF
exposure.
that are needed. Lifetime animal exposure studies
could be completed in a few years.
•
•
•
Support needed research into possible biologi-
cal effects of RF of the type emitted by wireless
phones;
FCC relies on FDA and other health agencies for
safety questions about wireless phones.
However, very large numbers of animals would
be needed to provide reliable proof of a cancer
promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable
to human populations, but 10 or more years’ fol-
low-up may be needed to provide answers about
some health effects, such as cancer. This is because
the interval between the time of exposure to a
cancer-causing agent and the time tumors develop
- if they do - may be many, many years.
The interpretation of epidemiological studies is
hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the
angle at which the phone is held, or which model
of phone is used.
FCC also regulates the base stations that the
wireless phone networks rely upon. While these
base stations operate at higher power than do the
wireless phones themselves, the RF exposures that
people get from these base stations are typically
thousands of times lower than those they can get
from wireless phones. Base stations are thus not
the primary subject of the safety questions
discussed in this document.
Design wireless phones in a way that minimizes
any RF exposure to the user that is not neces-
sary for device function; and
Cooperate in providing users of wireless phones
with the best possible information on possible
effects of wireless phone use on human health.
FDA belongs to an interagency working group
of the federal agencies that have responsibil-
ity for different aspects of RF safety to ensure
coordinated efforts at the federal level. The fol-
lowing agencies belong to this working group:
4. What are the results of the research done
already?
The research done thus far has produced
•
National Institute for Occupational Safety and
Health
conflicting results, and many studies have suffered
from flaws in their research methods. Animal
experiments investigating the effects of
radiofrequency energy (RF) exposures characteristic
of wireless phones have yielded conflicting results
that often cannot be repeated in other labora-
tories. A few animal studies, however, have sug-
gested that low levels of RF could accelerate the
development of cancer in laboratory animals.
3. What is FDA’s role concerning the safety of
wireless phones?
6. What is FDA doing to find out more about the
possible health effects of wireless phone RF?
•
•
•
Environmental Protection Agency
Under the law, FDA does not review the safety of
radiation-emitting consumer products such as wire-
less phones before they can be sold, as it does with
new drugs or medical devices. However, the agen-
cy has authority to take action if wireless phones
are shown to emit radiofrequency energy (RF) at a
level that is hazardous to the user. In such a case,
FDA could require the manufacturers of wireless
phones to notify users of the health hazard and
to repair, replace or recall the phones so that the
hazard no longer exists.
Federal Communications Commission
FDA is working with the U.S. National Toxicology
Program and with groups of investigators around
the world to ensure that high priority animal stud-
ies are conducted to address important questions
about the effects of exposure to radiofrequency
energy (RF).
Occupational Safety and Health
Administration
•
National Telecommunications and
Information Administration
The National Institutes of Health participates in
some interagency working group activities, as well.
5. What research is needed to decide whether RF
exposure from wireless phones poses a health
risk?
FDA has been a leading participant in the World
Health Organization International Electromagnetic
Fields (EMF) Project since its inception in 1996.
An influential result of this work has been the
development of a detailed agenda of research
needs that has driven the establishment of new
FDA shares regulatory responsibilities for
wireless phones with the Federal Communications
Commission (FCC).
A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data
Although the existing scientific data do not justify
FDA regulatory actions, FDA has urged the wireless
All phones that are sold in the United States must
64 Appendix
Appendix 65
research programs around the world. The Project
has also helped develop a series of public informa-
tion documents on EMF issues.
the RF, since the exposure level drops off dra-
matically with distance. For example, you could
use a headset and carry the wireless phone
away from your body or use a wireless phone
connected to a remote antenna.
9. Do hands-free kits for wireless phones reduce
risks from exposure to RF emissions?
ence (EMI) of implanted cardiac pacemakers and
defibrillators from wireless telephones. This test
method is now part of a standard sponsored by
the Association for the Advancement of Medical
instrumentation (AAMI). The final draft, a joint
effort by FDA, medical device manufacturers, and
many other groups, was completed in late 2000.
This standard will allow manufacturers to ensure
that cardiac pacemakers and defibrillators are safe
from wireless phone EMI.
Since there are no known risks from exposure to
RF emissions from wireless phones, there is no
reason to believe that hands-free kits reduce risks.
Hands-free kits can be used with wireless phones
for convenience and comfort. These systems reduce
the absorption of RF energy in the head be believe
that accessories that claim to shield the head from
those emissions reduce risks. Some products that
claim to shield the user from RF absorption use
special phone cases, while others involve nothing
more than a metallic accessory attached to the
phone. Studies have shown that these products
generally do not work as advertised. Unlike
FDA and the Cellular Telecommunications
& Internet Association (CTIA) have a formal
Cooperative Research and Development
Again, the scientific data do not demonstrate that
wireless phones are harmful. But if you are con-
cerned about the RF exposure from these products,
you can use measures like those described above
to reduce your RF exposure from wireless phone
use.
Agreement (CRADA) to do research on wireless
phone safety. FDA provides the scientific oversight,
obtaining input from experts in government,
industry, and academic organizations. CTIA-
funded research is conducted through contracts
to independent investigators. The initial research
will include both laboratory studies and studies of
wireless phone users. The CRADA will also include
a broad assessment of additional research needs
in the context of the latest research developments
around the world.
FDA has tested hearing aids for interference from
handheld wireless phones and helped develop
a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This
standard specifies test methods and performance
requirements for hearing aids and wireless phones
so that no interference occurs when a person uses
a “compatible” phone and a “compatible” hearing
aid at the same time. This standard was approved
by the IEEE in 2000.
8. What about children using wireless phones?
The scientific evidence does not show a danger
to users of wireless phones, including children
and teenagers. If you want to take steps to lower
exposure to radiofrequency energy (RF), the
measures described above would apply to children
and teenagers using wireless phones. Reducing
the time of wireless phone use and increasing the
distance between the user and the RF source will
reduce RF exposure.
“hand-free” kits, these so-called “shields” may
interfere with proper operation of the phone.
The phone may be forced to boost its power
to compensate, leading to an increase in RF
absorption. In February 2002, the Federal trade
Commission (FTC) charged two companies that
sold devices that claimed to protect wireless
phone users from radiation with making false and
unsubstantiated claims. According to FTC, these
defendants lacked a reasonable basis to substanti-
ate their claim.
7. What steps can I take to reduce my exposure to
radiofrequency energy from my wireless phone?
If there is a risk from these products--and at this
point we do not know that there is--it is probably
very small.
FDA continues to monitor the use of wireless
phones for possible interactions with other medical
devices. Should harmful interference be found to
occur, FDA will conduct testing to assess the inter-
ference and work to resolve the problem.
Some groups sponsored by other national govern-
ments have advised that children be discouraged
from using wireless phones at all. For example,
the government in the United Kingdom distrib-
uted leaflets containing such a recommendation
in December 2000. They noted that no evidence
exists that using a wireless phone causes brain
tumors or other ill effects. Their recommendation
to limit wireless phone use by children was strictly
precautionary; it was not based on scientific evi-
dence that any health hazard exists.
But if you are concerned about avoiding even
potential risks, you can take a few simple steps
to minimize your exposure to radiofrequency
energy (RF). Since time is a key factor in how much
exposure a person receives, reducing the amount
of time spent using a wireless phone will reduce
RF exposure.
Updated July 29, 2003
For more information, please visit the FDA website
10. What about wireless phone interference with
medical equipment?
Radiofrequency energy (RF) from wireless phones
can interact with some electronic devices.
For this reason, FDA helped develop a detailed
test method to measure electromagnetic interfer-
•
If you must conduct extended conversations by
wireless phone every day, you could place more
distance between your body and the source of
66 Appendix
Appendix 67
The UTStarcom CDM8964VM is an ALI-capable
phone equipped with a GPS (Global Positioning
System) receiver supporting a satellite-based GPS
ALI-capable network to comply with the FCC’s ALI
requirements.
To call “911” in “Phone Lock” or “Restrict” mode
H
E
MERGENCY CALLS
H
G�ENERAL SAFETY
1. Enter
,
,
.
Never rely solely upon your wireless phone for
essential communications (e.g., medical emergen-
cies), if it can be avoided, since a wireless phone
requires a complex combination of radio signals,
relay stations and landline networks for its
operation. Consequently, emergency calls may not
always be possible under all conditions on all wire-
less phone systems. Your wireless phone, however,
may sometimes be the only available means of
communication at the scene of an accident. When
making an emergency call, always give the recipi-
ent all necessary information as accurately as pos-
sible. Never terminate an emergency call until you
have received clearance to do so.
PRECAUTIONS
2. Press
. “911” and “Emergency” will appear
Your Handheld Portable Telephone is a high
quality piece of equipment. Before operating, read
all instructions and cautionary markings on the
product, battery and adapter/charger.
on the screen.
The network compliance with the above FCC
requirements is dependent on: (a) the use of
digital technology by the wireless network; (b)
GPS satellite signals being able to reach the phone
(such transmissions do not always work indoors,
for example) ; and (c) phone signals reaching
wireless “base stations” (atmospheric and environ-
mental conditions may cause variations in phone
receiving signal strength).
H �COMPLIANCE WITH OTHER FCC
REGULATIONS
Failure to follow the directions below could result
in serious bodily injury and/or property damage
due to battery liquid leakage, fire or rupture.
OPERATING PROCEDURES
Never violate any of the following Rules and
Regulations of the FCC when using your Cellular
Phone. Such violations are punishable by fine,
imprisonment or both.
•
DO NOT use or store this equipment in a place
where it will be exposed to high temperatures,
such as near an open flame or heat-emitting
equipment.
•
Never use your Cellular Phone to send false
distress calls.
Also the transmission of the ALI information is
subject, in part, to system constraints within the
wireless network to which the E911 signal is trans-
mitted and over which UTStarcom has no control.
•
•
DO NOT drop your device or subject it to severe
shock. When not using, lay down the unit to
avoid possible damage due to instability.
FCC ENHANCED 911 (E911) RULES
Background
•
Never wiretap or otherwise intercept a phone
call, unless you have first obtained the consent
of the parties participating in the call.
DO NOT expose this equipment to rain or
spilled beverages.
Finally, customers are advised that the UTStarcom
CDM8964VM ALI capability is to be used for E911
purposes only.
The Federal Communications Commission (FCC)
requires wireless carriers to transmit specific lati-
tude and longitude location (Automatic Location
Identification = ALI) information as well as “911”
calls to Public Safety Answering Points (PSAPs)
to identify the location of the caller in case of
emergency.
•
•
•
•
Never make any anonymous calls to annoy,
harass, or molest other people.
•
•
DO NOT use unauthorized accessories.
DO NOT disassemble the phone or its accesso-
ries. If service or repair is required, return to an
authorized UTStarcom cellular service center.
If unit is disassembled, the risk of electric shock
or fire may result.
This feature allows you to place an emergency call
even if your phone is in “Phone Lock” or “Restrict”
mode when you dial the preprogrammed emer-
gency number, 911, #911, or *911. It also operates
in out-of-service areas.
Never charge another account without
authorization, to avoid payment for service.
Never willfully or maliciously interfere with any
other radio communications.
Generally, the rules require that carriers identify
an E911 caller’s location within 50 meters of the
actual location for 67 percent of calls and within
150 meters of the actual location for 95 percent
of calls.
Never refuse to yield the line when informed
that it is needed for an Emergency Call. Also,
never take over a line by stating falsely that it
is needed for an emergency.
The phone maintains emergency mode until you
press after disconnecting an emergency call. In
emergency call mode, the phone can receive an
incoming call from any available system.
H
A�NTENNA
ANTENNA SAFETY
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could impair call quality, damage the
UTStarcom CDM8964VM ALI Capability.
68 Appendix
Appendix 69
phone, or result in violation of FCC regulations.
Please contact your local dealer for replacement
antenna.
•
•
Purchase a new battery when its operating time
gradually decreases after fully charging.
disconnect the charger from the power source
when it is not in use.
H �ADAPTER/CHARGER
CHARGER
Properly dispose of the battery according to
local regulations.
H
R�ECYCLE YOUR CELL PHONE!
The charger designed by UTStarcom for this unit
requires the use of a standard 120 V AC power
source for its operation.
Do not use the phone with a damaged antenna. If
a damaged antenna comes into contact with the
skin, a minor burn may result. Please contact your
local dealer for replacement antenna.
Carriers marketing this cell phone have an in-store
phone take-back program. Consumers can drop off
their used wireless devices to specified carrier retail
outlets for recycling purposes. For a list of carrier
members and collection sites, visit the cellular
industry’s recycling website
DON’Ts
•
Never attempt to disassemble or repair a
charger.
•
Don’t attempt to disassemble the battery – it is
a sealed unit with no serviceable parts.
H
B�ATTERY
•
Never use a charger if it has a damaged or
worn power cord or plug. Always contact a
UTStarcom authorized service center, if repair
or replacement is required.
•
Don’t expose the battery terminals to any other
metal object (e.g., by carrying it in your pocket
or purse with other metallic objects such as
coins, clips and pens). This can short circuit and
critically damage the battery.
BATTERY SAFETY
Your device uses a removable and rechargeable
lithium ion battery. Please contact customer service
for assistance should you need a replacement
battery.
To mail in your old wireless device to UTStarcom
Personal Communications for recycling purposes,
simply package your old wireless device and any
accessories (including discharged batteries) in
appropriate shipping materials and mail to:
•
•
Never alter the AC cord or plug on your char-
ger. If the plug will not fit into the available
outlet, have a proper outlet installed by a
qualified electrician.
•
•
Don’t leave the battery in hot or cold
temperatures. This could significantly reduce
the capacity and lifetime of the battery.
DOs
For Recycling UTStarcom Personal Communications
LLC 555 Wireless Blvd. Hauppauge, NY 11788
Wireless phones also can be donated to the
Wireless Foundation’s DONATE A PHONE® CALL TO
PROTECT® campaign. This charitable cause collects
wireless phones to benefit victims of domestic vio-
lence. All donated phones are tax deductible. You
may mail the phone to:
Never allow any liquids or water to spill on the
charger when it is connected to an AC power
source. Always use the authorized UTStarcom
charger to avoid any risk of bodily injury or
damage to your cellular phone or battery.
Don’t dispose of the battery in a fire.
•
Only use the battery and charger approved by
the manufacturer.
Lithium ion batteries are recyclable. When you
replace your built-in battery, please request the
repair center to recycle the battery in accordance
with RBRC standards. When disposing of the bat-
tery by yourself, please call RBRC at (800) 822-8837
for proper disposal tips.
•
•
Only use the battery for its original purpose.
Try to keep batteries in a temperature between
41°F (5°C) and 95°F (35°C).
•
Never attempt to connect or disconnect the
charger with wet hands. Always unplug the
charger from the power source before attempt-
ing any cleaning. Always use a soft cloth damp-
ened with water to clean the equipment, after
it has been unplugged.
•
•
•
If the battery is stored in temperatures above
or below the recommended range, give it time
to warm up or cool down before using.
Never touch any fluid that might leak from the
built-in battery. Such liquid could cause injury
to the skin or eyes. Should the liquid come into
contact with the eyes, irrigate the eyes thoroughly
with clean water and immediately seek medi-
cal attention. In the event the liquid comes into
contact with the skin or clothing, wash it away
immediately with clean water.
CALL TO PROTECT2555 Bishop Circle WestDexter,
MI 48130 - or drop the phone off at a local col-
lection center. For a list of collection centers, visit
cfm
Completely drain the battery before recharg-
ing. It may take one to four days to completely
drain.
Handling the cord on this product or cords associ-
ated with accessories sold with this product, will
expose you to lead, a chemical known to the State
of California to cause birth defects or other repro-
ductive harm. Wash hands after handling. Always
Store the discharged battery in a cool, dark,
and dry place.
© 2008 UTStarcom Personal Communications
LLC. All rights reserved. UTStarcom is a registered
trademark and the UTStarcom logo is a trademark
70 Appendix
Appendix 71
of UTStarcom, Inc. and its subsidiaries.
device users find phones that may be compatible
with their hearing devices. Not all phones have
been rated. Phones that are rated have the rating
on their box or a label located on the box.
this context is defined as a signal quality that is
acceptable for normal operation.
H
U�.S.FEDERAL COMMUNICATIONS
COMMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT
VIRGIN and the Virgin Signature logo are
registered trademarks of Virgin Enterprises Limited
and are used under license.
The M mark is intended to be synonymous
with the U mark. The T mark is intended to
be synonymous with the UT mark. The M and
T marks are recommended by the Alliance for
Telecommunications Industries Solutions (ATIS). The
U and UT marks are referenced in Section 20.19 of
the FCC Rules. The HAC rating and measurement
procedure are described in the American National
Standards Institute (ANSI) C63.19 standard.
INFORMATION TO THE USER
The ratings are not guarantees. Results will vary
depending on the user’s hearing device and hear-
ing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to
use a rated phone successfully.
Bluetooth is a trademark of Bluetooth SIG, Inc.
Trademarks are owned by Bluetooth SIG, Inc. All
other trademarks are the property of their
respective owners.
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protec-
tion against harmful Interference in a residential
installation This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the instruc-
tions, may cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which
can be determined by turning the equipment off
and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
H
F
CC HEARING-AID COMPATIBILITY
Trying out the phone with your hearing device
is the best way to evaluate it for your personal
needs.
(HAC) REGULATIONS FOR WIRELESS
DEVICES
For information about hearing aids and digital
wireless phones
M-Ratings: Phones rated M3 or
M4 meet FCC requirements and
are likely to generate less inter-
ference to hearing devices than
THIS PHONE HAS A HAC RATING OF M3
•
Fcc Hearing Aid Compatibility and Volume
Control
On July 10, 2003, the U.S. Federal Communications
Commission (FCC) Report and Order in WT Docket
01-309 modified the exception of wireless phones
under the Hearing Aid Compatibility Act of 1988
(HAC Act) to require digital wireless phones be
compatible with hearing-aids. The intent of the
HAC Act is to ensure reasonable access to telecom-
munications services for persons with hearing
disabilities.
M3
M2
5
phones that are not labeled.
M4 is the better/higher of the two ratings.
•
•
Gallaudet University, RERC
Hearing devices may also be rated. Your hearing
device manufacturer or hearing health profes-
Self Help for Hard of Hearing People Inc.
[SHHH]
sional may help you find this rating. Higher ratings
mean that the hearing device is relatively immune
to interference noise. The hearing aid and wireless
phone rating values are then added together. A
sum of 5 is considered acceptable for normal use.
A sum of 6 is considered for best use.
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
•
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attach‐
match/FCC‐03‐168A1.pdf
While some wireless phones are used near some
hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming,
or whining noise. Some hearing devices are more
immune than others to this interference noise, and
phones also vary in the amount of interference
they generate.
Connect the equipment into an outlet of a
circuit different from that to which the receiver
is connected.
In the above example, if a hearing aid meets the
M2 level rating and the wireless phone meets the
M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with
“Normal usage” while using their hearing aid with
the particular wireless phone. “Normal usage” in
Consult the dealer or an experienced radio/TV
technician for assistance.
The wireless telephone industry has developed a
rating system for wireless phones to assist hearing
72 Appendix
Appendix 73
Changes or modifications not expressly approved
by the party responsible for Compliance could void
the user’s authority to operate the equipment.
Connecting of peripherals requires the use of
grounded shielded signal cables.
H
F�CC COMPLIANCE INFORMATION
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
74 Appendix
Appendix 75
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