USB 2.0 PORTABLE
EXTERNAL HARD DRIVE
QUICK INSTALL GUIDE
LIMITED WARRANTY
480082-D0
CONNECTING THE TOSHIBA PORTABLE EXTERNAL HARD DRIVE
1. Connect the USB cable to the Toshiba Hard Drive.
2. Connect the USB cable to the computer.
DISCONNECTING THE DRIVE
Windows
1. Double-click the ’Safely Remove Hardware’ icon in your
system tray.
2. Select the ’USB Mass Storage Device’ from the window and
click on ’Stop’.
3. Then click on ’OK’ to confirm and wait for the confirmation
dialog.
4. Disconnect the cable(s) from the Toshiba Portable External
Hard Drive.
Macintosh
1. Locate the Toshiba Portable External Hard Drive icon on the
desktop.
2. Drag the icon to the Trash icon in the dock.
3. When the icon disappears from the desktop, disconnect the
cable(s) from the Toshiba Portable External Hard Drive.
INSTALLING THE BACKUP SOFTWARE
Windows
1. Make sure the Toshiba Portable External Hard Drive is
connected to the computer using the included USB cable.
2. On the desktop, double-click My Computer.
3. Double-click the icon for the Toshiba Portable External
Hard Drive.
4. Double-click the file Shadow for PC .
5. Follow the on-screen instructions to install the software.
Macintosh
1. Make sure the Toshiba Portable External Hard Drive is
connected to the computer using the included USB cable.
2. On the desktop, double-click the icon for the Toshiba
Portable External Hard Drive.
3. Double-click on Shadow for Mac.dmg .
4. Review and agree to the license agreement.
5. Drag backup application icon to your Applications folder.
6. Open your Application folder and double-click the NTI
Shadow icon to setup your first backup.
TECHNICAL SUPPORT INFORMATION
Toshiba Storage Device Division Technical Support personnel
are available to answer your questions Monday to Friday,
6:00AM to 5:00PM (Pacific Time) at (510) 651-6798, or at
THREE (3) YEAR WARRANTY
Toshiba America Information Systems, Inc.
Storage Device Division
9740 Irvine Boulevard
Irvine, California 92618
(949) 583-3000
WHAT DOES MY LIMITED WARRANTY COVER?
Toshiba America Information Systems, Inc. ( Toshiba ) warrants
that this Product ( Product ) is free from defects in materials or
workmanship under normal use for a period of three (3) years from
the date of original purchase when purchased new from Toshiba
or a Toshiba authorized reseller in the United States of America,
United States Territories, and Puerto Rico. After three (3) years this
Limited Warranty shall be void. You may be required to provide
proof of purchase as a condition of receiving warranty service.
During the warranty period, Toshiba will, in its sole discretion,
restore the Product to working order in accordance with factory
specifications in effect at the time the Product was manufactured
or replace the defective Product with a product that is at least
equivalent to the original Product. The replacement Product is
warranted for ninety (90) days or the remainder of the warranty
period of the original Product, whichever is longer. Toshiba
reserves the right to use reconditioned parts that are equivalent
or superior to original factory specifications.
WHERE IS THIS LIMITED WARRANTY VALID?
This Limited Warranty is valid only within the United States, United
States Territories and Puerto Rico.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
- Service made necessary by accident, misuse, abuse, neglect,
improper installation, improper maintenance, improper
connection with any device or software, or modifications to
the Product not approved in writing by Toshiba.
- Repair or replacement of covers, plastics, or cosmetic parts such
as interior or exterior finishes or trim, and damage caused by
normal wear and tear
- Service made necessary by any external cause, including fire,
theft, acts of God, power failures, surges or shortages, lightning,
other disasters, or repairs by persons other than those authorized
by Toshiba to service the Product
- Service on Product purchased outside the United States, United
States Territories and Puerto Rico.
- Service made necessary by use of incompatible third party
products
- On-site service and repair of the Product
- Damage caused by use of the Product outside the usage or
storage parameters set forth in the Quick Install Guide
- Damage from use of parts not manufactured or sold by Toshiba
- Service on any Product used in a critical application (defined below)
You are responsible for payment for any repair or replacement
outside the scope of this Limited Warranty.
HOW DO I OBTAIN WARRANTY SERVICE?
n order to obtain warranty service, please contact Toshiba s
authorized service center at (510) 651-6798 or at
Alternatively you can request an RMA online as follows:
- Select Services & Supportand then select Hard Drives & Optical
Drives Services & Support
- Select Hard Drive Repair Center
- Scroll down to Request a HDD ReturnAuthorization (RMA) number
.
- Follow the on-screen instructions to complete the online request form.
- Within 24 hours the system will generate an RMA number which
will automatically be emailed to you.
You must pre-pay all transportation and insurance charges for
shipment of the Product to the authorized service center, and
properly pack the Product for shipment in the original packaging
or equivalent. You will not be reimbursed for this expense. If the
Product is not insured, and the Product is lost or damaged during
transit, you are responsible for such loss or damage.
DISCLAIMER AND LIMITATION OF REMEDY
ALL OTHER EXPRESS AND IMPLIED WARRANTIES FOR THIS
PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND/OR NONINFRINGEMENT OF THIRD PARTY RIGHTS, ARE
HEREBY DISCLAIMED. TOSHIBA EXPRESSLY DISCLAIMS
ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY.
ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE
LIMITED IN DURATION TO THE TERM OF THIS EXPRESS LIMITED
WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
YOU MUST READ AND FOLLOW ALL SET-UP AND USAGE
INSTRUCTIONS IN THE QUICK INSTALL GUIDE. IF YOU FAIL TO
DO SO, THIS PRODUCT MAY NOT FUNCTION PROPERLY AND
YOU MAY LOSE DATA OR SUFFER OTHER DAMAGE. TOSHIBA,
ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT
OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED
OR ERROR FREE.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED ABOVE,
YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR
REPLACEMENT. IN NO EVENT WILL TOSHIBA, ITS AFFILIATES
OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR
ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY KIND
WHATSOEVER INCLUDING (1) DAMAGE TO, OR LOSS OR
CORRUPTION OF, YOUR RECORDS, PROGRAMS, DATA OR
REMOVABLE STORAGE MEDIA, OR (2) ANY DIRECT OR INDIRECT
DAMAGES, LOST PROFITS, LOST SAVINGS OR OTHER SPECIAL,
INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES,
WHETHER FOR BREACH OF WARRANTY, TORT OR OTHERWISE,
OR WHETHER ARISING OUT OF THE USE OF OR INABILITY TO
USE SUCH PRODUCT AND/OR THE QUICK INSTALL GUIDE, EVEN
IF TOSHIBA, OR AN AUTHORIZED TOSHIBA REPRESENTATIVE,
AUTHORIZED SERVICE CENTER OR DEALER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY
ANY OTHER PARTY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
SOME PRODUCTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS
MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
PROTECTION OF STORED DATA
TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS
OF DATA, OR ANY OTHER DAMAGE RESULTING FROM FAILURE
OR MALFUNCTION OF THE PRODUCT. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
BEFORE RETURNING THE PRODUCT FOR SERVICE, BE SURE
TO BACKUP DATA AND REMOVE ANY CONFIDENTIAL,
PROPRIETARY, OR PERSONAL INFORMATION. TOSHIBA IS NOT
RESPONSIBLE FOR (1) DAMAGE TO OR LOSS OF ANY
PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA, OR (2)
THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS
OR DATA OTHER THAN SOFTWARE INSTALLED BY TOSHIBA
WHEN THE PRODUCT WAS MANUFACTURED.
CRITICAL APPLICATIONS
This Product is not designed for any Critical applications. Critical
applications means life support systems, medical applications,
connections to implanted medical devices, commercial transportation,
nuclear facilities or systems or any other applications where
product failure could lead to injury to persons or loss of life or
catastrophic property damage. ACCORDINGLY, TOSHIBA
DISCLAIMS ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE PRODUCT IN ANY CRITICAL APPLICATIONS. IF YOU USE
THE PRODUCT IN A CRITICAL APPLICATION, YOU, AND NOT
TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.
FURTHER, TOSHIBA RESERVES THE RIGHT TO REFUSE TO
SERVICE ANY PRODUCT USED IN A CRITICAL APPLICATION,
AND DISCLAIMS ANY AND ALL LIABILITY ARISING OUT OF
TOSHIBAS SERVICE OR REFUSAL TO SERVICE SUCH
PRODUCT.
REGULATORY COMPLIANCE
The device has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in residential installation. This device
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to television and radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. Any changes or modifications made to the
device, connection method and/or cables may void the users
authority to operate this device.
DECLARATION OF CONFORMITY
This product is in conformance with Part 15 of the FCC Rules and
Regulations for Information Technology Equipment. Operation of
this product is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.
COPYRIGHT AND TRADEMARK
'
2007 Toshiba America Information Systems, Inc. All rights reserved.
Microsoft, Windows, Windows Vista and the Windows logo are
trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries. Mac and the Mac logo are
trademarks of Apple Computer, Inc., registered in the U.S. and
other countries. All other products, services, names and logos used
are trademarks, registered trademarks or service marks of their
respective owners. While Toshiba has made every effort at the time
of publication to ensure the accuracy of the information provided
herein, product specifications, configurations, and system/
component availability are all subject to change without notice. For
the most up-to-date information about your Toshiba product, visit
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