Troubleshooting
The installation menu does not appear automatically after I connect the TU2-PCLINK/TU2-
PMLINK to my computer. What should I do?
For Windows 2000/XP, if the installation menu does not appear automatically, double-click on
My Computer. Then double click on ShareLink. For Windows Vista/7, if the installation menu
does not appear automatically, double-click on Computer. Then double-click on ShareLink.
My computer does not detect the TU2-PCLINK/TU2-PMLINK. What should I do?
1. Make sure your computer meets the minimum requirements as specified in Section 1 of
this quick installation guide.
2. Connect the TU2-PCLINK/TU2-PMLINK into a different USB port on your computer.
If you still encounter problems or have any questions regarding the TU2-PCLINK/TU2-PMLINK,
please contact TRENDnet's Technical Support Department.
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.
TU2-PCLINK/TU2-PMLINK - 2 Years Limited Warranty
AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty
If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and
deliver an equivalent product or part to the customer. The repair/replacement unit's warranty
continues from the original date of purchase. All products that are replaced become the
property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet
does not issue refunds or credit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant toany warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in themanual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An RMA
number is required in order to initiate warranty service support for all TRENDnet products.
Products that are sent to TRENDnet for RMAservice must have the RMAnumber marked on the
outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately
for safe shipment. Customers shipping from outside of the USAand Canada are responsible for
return shipping fees. Customers shipping from outside of the USA are responsible for custom
charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCEOR USEOFTRENDNET'SPRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S ORANYTHIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OROTHERHAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIALLOSSARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,ATTRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDYPROVIDEDHEREINSHALLFAILOF ITSESSENTIALPURPOSE.
Governing Law:This Limited Warranty shall begoverned by the laws ofthestate ofCalifornia.
SomeTRENDnet products include software code written by third party developers. These codes
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License
("LGPL").
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.
TRENDnet does not provide technical support for these codes. Please go to
each license.
PWP05202009v2
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