Vienna DeLuxe RS
TYPE sup 018 Cr
OPERATING INSTRUCTIONS
READ THESE OPERATING INSTRUCTIONS CAREFULLY BEFORE USING THE MACHINE
FOR HOUSEHOLD USE ONLY
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General information
1
2
3
4
5
6
7
GENERAL INFORMATION.................... 24
TECHNICAL SPECIFICATIONS ............. 25
SAFETY RULES ..................................... 27
INSTALLATION .................................... 30
COFFEE GRINDER ............................... 31
DISPENSING COFFEE.......................... 31
DISPENSING STEAM/PREPARING CAP-
PUCCINO ........................................... 32
DISPENSING HOT WATER ................... 32
9
TURNING THE MACHINE ON AND OFF 33
10 CLEANING AND MAINTENANCE ........ 33
11 BREW GROUP ..................................... 33
12 DESCALING ........................................ 34
13 OPTIONAL ACCESSORIES ................... 34
14 LEGAL INFORMATION ........................ 38
15 DISPOSAL OF THE APPLIANCE ............ 38
PROBLEMS CAUSES REMEDIES ................. 39
8
Read these operating instructions carefully before using the machine
1
GENERAL INFORMATION
This coffee machine is ideal for preparing espresso coffee using whole coffee beans only
and is provided with a device for dispensing steam and hot water.
The elegantly styled machine is designed and suitable for normal home use only.
Important. The manufacturer accepts no liability for damage or injury caused
by:
• improper use outside the defined operating parameters;
• repairs carried out by anyone other than authorized service centers;
• tampering with the power cable;
• tampering with any component of the machine;
• use of non-original spare parts and accessories.
In such cases the warranty will lose all validity.
1.1
To facilitate interpretation
A warning triangle indicates all the instructions that are important for user safety. Follow
these directions carefully to avoid serious injury!
2
Illustrations, parts of the machine and control functions are referred to by number or
letter, e.g. illustration 2 in this paragraph.
i
This symbol identifies the most important information for ensuring optimal use of the
machine.
25
Technical specifications
The illustrations corresponding to the text may be found on the inside cover flap.
Keep this page open while reading the operating instructions.
1.2
How to use these operating instructions
Keep these operating instructions in a safe place and make them available to anyone
else who should use the coffee machine.
If you require any further information or meet with any problems not completely or
sufficiently explained in these instructions, contact the experts.
2
TECHNICAL SPECIFICATIONS
Voltage rating
See rating plate on machine
See rating plate on machine
Thermoplastic
337 x 325 x 377
8.5
Power rating
Casing material
Size (w x h x d) (mm)
Weight (Kg)
Cable length (mm)
Control panel
1200
Front
Water container
Power supply
Removable
See rating plate on machine
1.7
Water container capacity (lt.)
Coffee container capacity (gr)
Pump pressure (bars)
Boilers
350 of coffee beans
13-15
2 in Aluminium
Safety features
Boiler pressure safety valve, 2 safety
thermostats.
The manufacturer reserves the right to change the machine’s specifications in line with
technological progress.
The machine conforms to European Directive 89/336/EEC (Legislative Decree 476 of
04/12/92), regarding the elimination of radio-television interference.
Safety rules
26
A
B
C
D
E
sizes in millimeter
Safety rules
27
C
3
SAFETY RULES
Danger of burns
Avoid aiming the superheated steam and/
or hot water flow at yourself and/or at
others.
Never place electrical parts in contact
with water: danger of short circuit! The
superheated steam and hot water may
cause scalding! Never aim the steam
or hot water flow towards parts of your
body, use caution when touching the
steam / hot water nozzle: danger of
scalding!
Always use the handles or knobs provided.
D
Siting
Place the coffee machine in a safe place
where no one can tip it over or be injured
by it.
Do not use the coffee machine outdoors.
To prevent melting or damage to the
casing, do not rest the machine on very
hot surfaces or near open flames.
Intended use
The coffee machine is designed for home
use only.
E
Cleaning
To avoid risks, do not make any technical
changes or use the machine for purposes
other than those stated!
Before cleaning the machine, it is impera-
tive to turn the button (15) to OFF and
remove the plug from the electrical outlet.
Also wait for the machine to cool down.
Never immerse the machine in water!
Never tamper with internal machine parts.
Tampering with internal parts will void the
manufacturer’s warranty.
The machine must not be used by children.
Power supply
Plug the coffee machine into a suitable
electrical outlet.
The voltage must correspond to the value
indicated on the rating plate.
D
Space for use and maintenance
To ensure that the coffee machine works
properly and efficiently, you are advised to:
• Rest it on a perfectly level surface;
• Place it in an adequately lit, hygienic site
with an electrical outlet within easy reach;
• Ensure a minimum clearance between
the machine and the walls as shown in
the figure.
A
Power cable
Never use the coffee machine if the power
cable is defective.
You should have any defective cables or
plugs immediately replaced by an
Authorized Service Center.
Do not pass the cable around corners, over
sharp edges or over hot objects and keep
it away from oil.
Storing the machine
Do not use the cable to carry or pull the
coffee machine.
Do not remove the plug by tugging on the
cable or touch it with wet hands.
Make sure the cable cannot drop freely
from tables or shelves.
If the machine is to remain out of use for a
lengthy period, turn it off and pull out the
plug. Store it in a dry place out of children’s
reach. Keep it away from dust and dirt.
Do not expose machine to freezing
temperatures. Damage to internal
components will occur.
B
Protecting others
Do not allow children to play with the coffee
machine.
Servicing / Maintenance
In the event of a breakdown, fault or
suspected damage after a fall, immediately
unplug the machine.
Children are not aware of the dangers
connected with household appliances.
Safety rules
28
Never operate a faulty machine.
Maintenance and repairs are to be carried
out exclusively by Authorized Service
Centers.
The manufacturer will accept no liability
for any damage caused by unauthorized
servicing.
Fire safety
In the event of fire, use carbon dioxide
(CO2) extinguishers. Do not use water or
powder extinguishers.
Key to machine components / Control panel
29
Key to machine components
1
2
3
4
5
6
7
Water container lid
Water container
Front door
8
Drip tray + grill
Steam Wand
Control panel
Steam knob
Grinder adjustment knob
Coffee bean container
Coffee bean container lid
9
10
11
12
13
14
Dump box
Power cable
Height-adjustable coffee dispenser
Brew group
Control panel
15 Power switch
16 On/off light
Allows you to turn the machine on and off
It lights up when you turn the machine on and goes
off when you turn the machine off
17 Coffee dispensing button
Allows you to dispense coffee: press once to fill
one coffee cup; press twice to fill two coffee cups.
18 Coffee/steam
Allows you to check the temperature: It flashes
when the temperature is too low (machine is heating
up) It stays lit when the machine is ready to dispense
coffee and steam.
19 Hot water selector button
When the machine is turned on, it is set on standby
for coffee and standby for steam. Press the button to
switch to the hot water setting. Press the button again
to switch the machine back to the steam setting.
20 Hot water light
It lights up when the machine has been switched to
the hot water setting.
21 Knob for regulating the
It adjusts the level of the coffee in the cup; e.g.:
quantity of coffee dispensed Position ( ) = espresso coffee
in one cup
Position ( ) = regular coffee
22 Warning light
Identifies machine alarms It remains lit when the coffee
and/or water containers need refilling; It flashes when
the dump box, brew group or drip tray have not
been installed properly.
Installation
30
4
INSTALLATION
remove the lid (1). Rinse it out and fill it
with fresh drinking water, making sure
you do overfill it. Lower the container
back into place inside the machine and
replace the lid.
For your own safety and the safety of others,
you must strictly comply with the “Safety
Rules” described in chap.3
Fill the container (2) only with
cool, still water. Hot water or
other liquids may damage the
container and/or the machine.
Always make sure there is enough
water inside the container before
starting the machine.
4.1
Package
The original packaging was designed and
made to protect the machine during
shipping.
We recommend keeping it for future
transport purposes.
27
•
Take off the lid (14) and fill the
container with whole coffee beans (13).
4.2
Preliminary operations
• Remove the packet containing the lid,
the key for the brew group unit and the
cleaning brush from the packing
materials.
• Fit the lid of the coffee container back
into place.
Fill the container (13) with
whole coffee beans only.
Ground or freeze-dried coffee or any
other objects will damage the
machine.
• Take the coffee machine out of its
packing and position it in a suitable
place conforming to the requisites
described in the safety rules (chap.3.)
• Insert the plug (5) into a suitable outlet.
• Fit the coffee container lid (14) onto the
coffee container (13); store the brew
group key and cleaning brush in a safe
place.
• The button (15) is positioned on OFF.
Simply press the button (15) to turn on
the machine; the green pilot light (16)
will go on.
• Make sure that the tray (8) with grill, the
dump box (4) and the brew group (7)
are installed properly and that the front
door (3) is closed.
4.4
Priming the machine
• Position the steam tube (9) over the drip
tray.
• Before plugging in the machine, make
sure the button (15) is on OFF.
30
•
Press the “hot water” selector button
(19); the light (20) will go on.
If the red light (22) flashes when
i
you turn on the machine, it means
• Turn the knob (11) counterclockwise and
wait until water flows out smoothly from
the steam tube; to cut off flow, turn the
knob (11) clockwise.
that one of the above-described parts
has not been correctly fitted in place.
4.3
Turning on for the first time
Note: Before starting up for the
first time, or if the machine has
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28
•
Lift out the water container (2) and
Coffee grinder / Dispensing coffee
31
been inoperative for a lengthy period
or the water container has been
completely emptied, it is advisable to
prime the machine before it has time
to heat up.
grind, turn the knob to higher numbers
to obtain a coarser grind.
The variation in the grind setting will
be noted only after three or four
coffees have been dispensed.
• Once you have completed the above
operations, the machine is ready for use.
Use blends of coffee beans for
i
espresso machines. Avoid using
extreme grinding settings (e.g. 1 or 16);
in these cases use different blends of
coffee. Store coffee in an airtight
container in a cool, dry place.
• Press the “hot water” selector button
(19); the light (20) will go off.
• When dispensing coffee or steam,
carefully follow the directions below to
ensure proper use of the machine.
You should adjust the grind setting when
the coffee is not dispensed properly:
Coffee pours out too fast = excessively
coarse grind > set knob on a finer grind;
Coffee drips out slowly and/or not at all
= excessively fine grind > set knob on
coarser grind.
5
COFFEE GRINDER
Warning!
The
grinder
adjustment knob inside the
coffee container must be turned only
while the coffee grinder is operating. Do
not introduce ground and/or freeze-
dried coffee in the coffee bean container.
6
DISPENSING COFFEE
Before dispensing coffee, make sure the
steam/hot water tube (11) is closed.
Do not introduce any material
other than coffee beans. Inside
• When you switch on the machine the
temperature control light (18) will flash
until the machine heats up to the right
temperature.
the coffee grinder there are moving
parts that may be dangerous; do not
place your fingers and/or other objects
inside the grinder. Before performing
any kind of operation inside the coffee
container, switch off the machine and
unplug it. Do not introduce coffee
beans while the grinder is operating.
• Before dispensing coffee, make sure that
the green temperature ready light (18)
remains lit and that both the water and
coffee containers are full.
The quality and flavor of your
• When the green light remains lit (18) the
machine is ready to dispense coffee.
i
coffee will depend not only on the
blend you use but also on how finely
you grind it. The machine has a knob
(12) for adjusting the grind. To adjust
the grind, turn the graduated knob
while the grinder is operating; the
numbers on the knob indicate the
grind setting.
29
•
Place 1 or 2 cups beneath the
dispenser nozzles (6); you may adjust the
height of the dispenser to adapt it to your
cups.
34
The dispenser (6) may be moved so
Every machine is factory-regulated to
a medium-sized grind; turn the knob
to lower numbers to obtain a finer
that you may use large cups. In this case
you must manually push the dispensing unit
as high as it goes; to set the dispenser in
Dispensing steam/preparing cappuccino / Dispensing hot water
32
the ideal position for small cups, you must
move it to a lower position.
remains lit and that the water container
is full.
• Use the knob (21) to adjust the amount
of coffee in the cup.
• When the green temperature ready light
(18) remains lit, the machine is ready to
dispense steam.
• To dispense coffee, press the button (17);
the dispensing cycle will begin; press the
button (17) once to dispense one cup
and press it two times in succession to
dispense 2 cups.
30
•
Position the steam tube (9) over the
drip tray, open the “hot water/steam”
knob (11) for a few seconds to discharge
residual water from the steam tube; in a
short time only steam will issue from the
tube.
• After completing the pre-brewing cycle,
the coffee will start flowing out of the
dispensing nozzle (6).
• Close the knob (11).
• The machine will automatically stop
dispensing coffee when it reaches the
level set with the knob (21); you may
however stop flow at any time by pressing
the button (17).
• Fill a pitcher or the receptacle you want
to use for making cappuccino to 1/3 with
cold milk.
Useonlycoldmilktoensurethebest
results when making cappuccino.
i
Before proceeding to dispen-
se steam or hot water, make
sure that the steam tube is positioned
over the drip tray.
32
•
Place the tip of the steam tube in
the milk to be heated and open the knob
(11); slowly raise the receptacle, with
gentle rotating movements, to obtain a
uniform layer of foam.
7
DISPENSING STEAM/
PREPARING CAPPUCCINO
• After dispensing the amount of steam
desired, close the knob (11).
The steam may be used to froth milk for
cappuccino and to heat up beverages. The
machine requires no pre-heating.
• The same procedure may be used to heat
other beverages.
Danger of scalding!
• After this operation, wipe the steam tube
clean with a damp cloth.
The steam may be preceded by
brief sprays of hot water. The
dispensing tube can reach very high
temperatures: avoid touching it directly
with your hands.
8
DISPENSING HOT WATER
Warning: The steam may be
preceded by brief sprays of hot
water: danger of scalding! The
dispensing tube can reach very high
temperatures: avoid touching it directly
with your hands.
• When you turn on the machine, the tem-
perature control light (18) will flash until
the machine heats up to the right tem-
perature.
• Before dispensing steam, make sure the
green temperature ready light (18)
• If the machine is off, turn it on; the tempera-
Cleaning and maintenance / Dispending unit
33
ture control light (18) will flash until the
machine heats up to the right temperature.
and disconnected from the power supply.
• Do not immerse the machine in water
and do not place any of its components
in a dishwasher.
• Before dispensing hot water, make sure
that the green temperature ready light
(18) remains lit and that the water
container is full.
• Do not use sharp objects or aggressive
chemical products (solvents) for cleaning.
• When the green temperature ready light
(18) remains lit, the machine is ready to
dispense coffee and steam.
• It is recommended that you clean the
water container daily; fill the container
with fresh drinking water.
To dispense hot water, proceed as follows:
• Clean out the coffee bean container
before refilling it.
31
•
Place a cup and/or a receptacle
beneath the hot water/steam tube (9);
• Use a soft cloth moistened with water to
clean the machine.
• Press the button (19). The light (20) will
go on, meaning that the machine is
ready to dispense hot water;
• Do not dry the machine and/or its
components in a microwave and/or
conventional oven.
• Turn the knob (11) counterclockwise;
• Dispense the desired amount of hot
water; turn the knob (11) clockwise to
cut off the flow of hot water.
33
•
Clean the machine compartment
and the brew group, we recommend
emptying out the dump box every day (4).
When you have finished
34
•
The coffee dispenser (6) may be
i
dispensing hot water, press the
removed for cleaning. Pull it out and
thoroughly rinse the dispensing channels
with hot water.
button (19) again to return to the
normal machine setting.
11 BREW GROUP
9
TURNING THE MACHINE
ON AND OFF
• The brew group (7) must be cleaned every
time you fill the coffee bean container or,
in any case, at least once a week.
• To turn on the machine, simply press the
button (15); the on/off light (16) will go on.
• Turn off the machine and pull out the
plug.
• Simply press the button (15) to turn the
machine off; the on/off light (16) will go off.
37 33
•
Remove the dump box (4) and drip
tray (8), then open the service door (3).
10 CLEANING
MAINTENANCE
AND
35
•
Take out the brew group (7),
holding it by the handle and pushing
the “PRESS” button. Use hot water only,
without detergents, to clean the brew
group.
Basic cleaning
• Maintenance and cleaning may be
carried out only when the machine is cold
34
Descaling / Optional Accessories
36
•
Make sure that there are no coffee
container at intervals (one cup at a time);
turn the steam knob (11)
counterclockwise to dispense; turn the
knob (11) clockwise to cut off flow.
residues on the two steel filters. You may
remove the upper filter by unscrewing
the plastic pin with the key provided.
• Thoroughly wash and dry all the parts of
the brew group.
• During each interval, allow the descaling
agent to act for about 10-15 minutes.
• Replace the filter and use the key
provided to tighten the plastic pin firmly
into place. Do not over tighten.
• When all of the descaling agent has been
used up, rinse out the water container
and fill it with fresh water.
• Thoroughly clean the machine
compartment.
• Empty out 2/3 of the water in the tank
by turning the steam knob (11)
counterclockwise; turn the knob (11)
clockwise to cut off flow.
38
•
Without pressing the “PRESS” button
and holding the brew group by its
handle, fit it back securely into place
inside the compartment.
• Let the machine heat up and empty out
the water remaining in the tank by turning
the steam knob (11) counterclockwise;
turn the knob (11) clockwise to cut off flow.
• Then close the door and set the dump
box and drip tray back into place.
Should you use a descaling agent
i
12 DESCALING
other than the one recommended
you are advised in any case to follow the
manufacturer’sdirectionsonthepackage.
Scale forms due to mineral content in the
water; it is necessary to remove scale every
4-6 months of use or whenever you observe 13 OPTIONAL ACCESSORIES
a decreased flow of water. If you want to
descale the machine yourself, you may use
any commercially available non-toxic, non-
harmful descaling agent for coffee machines.
13.1 Dose adjustment
Warning! Never use vinegar as
a descaling agent.
• Mix the descaling agent with water as
directed on the package and pour the
solution into the water container.
1
+
-
+
• Turn on the machine by pressing the button
(15); the on/off light (16) will go on.
2
-
3
• Press the button (19); the light (20) will go on.
• Position the steam tube (9) over the drip tray.
• Empty the contents from the water
The machine allows you to adjust the
amount of coffee (dose) to be ground per
serving. The manufacturer has set a standard
Optional Accessories
35
dose that satisfies most needs: notch (3)
corresponding to the point of reference (2).
Turn the knob (1) inside the coffee container
counterclockwise to increase the dose of
ground coffee; turn it clockwise to reduce
the dose of ground coffee. You must carry
out the dose adjustment before pressing the
button to dispense coffee (see par.6). This
system makes it possible to achieve optimal
coffee making with all types of coffee
commercially available.
13.2.1 Steam/Cappuccino with the
pannarello
The steam may be used to froth milk for
cappuccino and to heat up beverages.
13.2 “Pannarello”
The “pannarello” is a device enhancing the
effect of the steam when you are frothing milk
to make classic Italian-style cappuccino.
Danger of scalding!
The steam may be preceded
by brief sprays of hot water. The
dispensing tube can reach very high
temperatures: avoiding touching it
directly with your hands.
39
To dispense steam using the pannarello,
follow the directions provided in par.7;
steam will issue from the pannarello.
13.2.2 Hot water with the pannarello
To install the pannarello, proceed as follows:
• Make sure no other devices are fitted on
the steam tube.
• Loosen the ring nut (39) without slipping
it off the pannarello.
• Insert the pannarello in the steam tube
to a depth of about 3 cm.
• Tighten the ring nut securely.
• Remove the outer sleeve (item 40) so that
you can hold the inner sleeve still when
tightening the nut.
Note: if the ring nut is not
securely tightened, the
pannarello may slip out during use.
To dispense hot water using the pannarello,
follow the directions provided in par.8; hot
water will flow from the pannarello.
Optional Accessories
36
13.2.3 Cleaning the pannarello.
• Make sure that no other devices are fitted
on the steam tube; you must remove any
devices that have been installed.
I.E. the “Pannarello”.
• Loosen the ring nut (39) without slipping
it off the cappuccinatore.
After using the pannarello, you should
clean it thoroughly to ensure maximum
hygiene and functionality over time. The
cleaning steps are as follows:
• Insert the cappuccinatore in the steam
tube to a depth of about 3 cm.
• Tighten the ring nut securely.
39
39
40
• Loosen the ring nut (39) of the pannarello.
• Removethepannarellofromthesteamtube.
• Take off the outer casing (40) of the
pannarello.
Note: if the ring nut is not
securely tightened, the
cappuccinatore may slip out during
use.
• Clean all parts of the pannarello
thoroughly with running drinking water.
• Reassemble the pannarello.
• Insert the pannarello back into the steam
tube.
13.3.1 Hot
water
with
the
cappuccinatore
• Tighten the ring nut (39).
• Remove the outer sleeve (item 40) so that
you can hold the inner sleeve still when
tightening the nut.
Note: if the ring nut is not
securely tightened, the
pannarello may slip out during use.
13.3 Cappuccinatore
The cappuccinatore is a device
i
that automatically froths milk,
making it extremely easy to prepare
classic Italian-style cappuccino.
To dispense hot water using the
cappuccinatore, follow the
To install the cappuccinatore, proceed as
follows:
i
Optional Accessories
37
directions provided in par.8; hot water
will flow out of the lower part of the
cappuccinatore.
(18) remains lit, the machine is ready to
dispense steam.
• Position the cappuccinatore over the drip
tray, open the “hot water/steam” knob
(11) for a few seconds to discharge
residual water from the cappuccinatore;
in a short time only steam will issue from
the tube.
While hot water is being dispensed, the
silicone tube (41) inside the
cappuccinatore must be inserted into the
grating of the drip tray. Make sure the
silicone tube cannot slip out while the
machine is in use.
• Close the knob (11).
13.3.2 Steam/Cappuccino with the
cappuccinatore
• Place the intake tube (41) in a suitable
receptacle or directly into a container of
milk, placed next to the machine.
The steam may be used to froth milk for
cappuccino and to heat up beverages.
• Place a cup containing previously
prepared coffee beneath the nozzle of
the cappuccinatore;
Danger of scalding!
The steam may be preceded by
brief sprays of hot water. The
dispensing tube can reach very high
temperatures: avoiding touching it
directly with your hands.
• Open the knob (11); frothed milk will
start issuing from the cappuccinatore.
• Move the pin on the cappuccinatore to
regulate the thickness of the foam; by
pushing it upward you will increase its
volume.
41
When preparing cappuccino, use
i
cold milk to ensure the best
results.
• When you have finished using the
cappuccinatore and steam, clean the
cappuccinatore to remove residual milk.
• Place a container filled with fresh drinking
water alongside the machine and place
the tip of the intake tube (41) inside the
container.
• When you turn on the machine, the tem-
perature control light (18) will flash until
the machine heats up to the right tem-
perature.
• Proceed as if you were making cappuc-
cino, allowing the dirty water to flow into
a receptacle or directly into the drip tray.
• Before dispensing steam, make sure the
green temperature ready light (18) remains
lit and that the water container is full.
13.3.3 Cleaning the cappuccinatore.
• When the green temperature ready light
After using the cappuccinatore, you should
38
Legal information / Disposal of the appliance
clean it thoroughly to ensure maximum
hygiene and functionality over time.
• If more information is required or if a
particular problem not dealt with or
insufficiently explained in these
instructions should arise, the customer
should contact his/her local dealer or
the manufacturer directly.
The cleaning steps are as follows:
• Loosen the ring nut of the
cappuccinatore.
• Remove the cappuccinatore from the
steam tube.
• Remove the casing of the
cappuccinatore.
• We would also like to bring to the
customer’s attention that these
instructions are not part of any previous
or existing convention, agreement or
legal contract and hence have no legal
bearing.
• Take off the cover, pin and intake tube.
• Clean all the parts of the cappuccinatore
thoroughly with running drinking water.
• Reassemble the cappuccino maker.
• Insert the cappuccinatore back in the
steam tube.
• The obligations of the manufacturer are
based on the relative contract of sale
which includes the complete and
exclusive regulation regarding guarantee
requirements.
• Tighten the ring nut securely.
• The terms of the guarantee are in no
way affected by these instructions.
• The instructions contain information
protected by copyright laws.
• The instructions may not be photocopied
or translated into a foreign language
without the manufacturer’s written
permission.
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15 DISPOSAL
APPLIANCE
OF
THE
Note: if the ring nut is not
securely tightened, the
cappuccinatore may slip out during
use.
• An appliance that is no longer in use
must be rendered unworkable.
• Remove the plug and cut the power cord
at the base.
14 LEGAL INFORMATION
•These instructions include information on
how to use the machine correctly, its
functions and its maintenance.
• Take unused appliances to a qualified
disposal center.
• If these instructions are followed closely
no risks should be run in using the
appliance and all necessary safety
requirements regarding function and
maintenance should be upheld.
Problems - Causes - Remedies
39
Problems
Causes
Remedies
The machine does not turn on
The machine not getting power Connect the machine to an
operating electrical outlet
The service door is open
Close the door
The coffee cycle does not start
The red warning light (26) is
flashing:
Brew group not positioned Fit or lock the brew group in
properly or not locked in place place
Drip tray not positioned Fit the drip tray correctly into
properly
place
Dump box not positioned Fitthedumpboxcorrectlyintoplace
properly
The coffee cycle does not start
The red warning light (26) goes
on:
The coffee container is empty Refill the coffee container and
restart the dispensing cycle
The water container is empty Refill the water container, pri-
me the machine and restart the
dispensing cycle
The coffee is not hot enough
The cups are cold
Pre-heat the cups
No hot water or steam is
dispensed
The opening of the steam tube Clean the opening of the steam
is clogged
tube with a pin
No coffee is dispensed
There is no water
Refill the water container and
reload the circuit (Par.4.4.)
Brew group is dirty
Clean the unit (Par.11)
Machine not primed
Coffee ground too finely
Prime the machine (Par.4.4)
Coffee drips out slowly
Adjust grind setting to a coarser
(higher number) grind.
Machine not primed
Brew group dirty
Prime the machine (Par.4.4)
Clean the brew group (Par.11)
The blend is not suitable or the Change the coffee blend or
coffee is not freshly roasted or adjust the grinder as directed
is ground too finely.
in par.5 (Reduce the dose –
Optional)
Problems - Causes - Remedies
40
Problems
Causes
Remedies
The coffee is not creamy on the
surface
The blend is not suitable or the
coffee is not freshly roasted or
is ground too coarsely.
Change the coffee blend or
adjust the grinder as directed
in par.5 (Increase the dose –
Optional)
Coffee leaks outside the brew
group
Brew group unit clogged
Clean the brew group and its
outlets
The machine takes too long to
heat up or the quantity of water
dispensed from the tube is
limited
The machine water system is
clogged by scale
Descale the machine (Par.12)
The brew group cannot be Brew group out of place
taken out
Turn on the machine. Close the
service door. The brew group
will automatically go back into
place.
Dump box still in place
Remove the dump box before
taking out the dispensing unit
If you should have a problem that is not dealt with in the above table or is not
resolved by any of these solutions please contact an authorized service center.
Note
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