Find more information
Personalise your device
Explore poster: Find helpful tips about how to navigate the touch screen and find options for
common actions using the Menu key. This poster came with your BlackBerry® device.
www.discoverblackberry.com: Find software, applications and accessories for your
BlackBerry® device.
Learn More booklet: Find feature information and instructions for common tasks. This booklet
came with your BlackBerry device.
www.shopblackberry.com: Find accessories for your device. You can also contact your
wireless service provider to buy accessories.
Help application: Find step-by-step instructions for all device tasks. Access this application
from the Home screen or in an application menu.
CAUTION: UseonlythoseaccessoriesapprovedbyResearchInMotion. Usinganyaccessories
not approved by RIM for use with this particular device model might invalidate any approval
or warranty applicable to the device, might result in the non-operation of the device and might
be dangerous.
BlackBerry® User Tools CD: Find the BlackBerry 101 tutorial, user guide, software licence
agreement and warranty, or Safety and Product Information booklet. You can also use this CD
to install the BlackBerry® Desktop Software to synchronise data between your device and your
computer. This CD came with your device.
Your wireless service provider web site: Find information about your wireless network or
your wireless service plan.
Start Here
BlackBerry Storm2 9520/9550 Smartphones
www.blackberry.com/go/declarationofconformity: View the Declaration of Conformity
made under Directive 1999/5/EC (HG nr.88/2003).
©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress(TM) and related trademarks,
names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth
is a trademark of Bluetooth SIG. Google Mail is a trademark of Google Inc. Hotmail and Windows Live are trademarks of Microsoft Corporation. Wi-
Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. This documentation is provided "as is" and
without condition, endorsement, guarantee, representation or warranty, or liability of any kind by Research In Motion Limited and its affiliated
companies, all of which are expressly disclaimed to the maximum extent permitted by applicable law in your jurisdiction.
MAT-29265-032 | PRINTSPEC-058 | SWD-656736-0914054449-032 | RCP51UW/RCK71CW
Welcome to BlackBerry!
Charge the battery
Complete the set-up wizard
Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting
up your BlackBerry® Storm2™ smartphone is easy. Simply follow the instructions in this guide to
set up your device and learn the basics quickly.
The setup wizard is designed to help you learn about navigation and typing, change options to
personalise your BlackBerry® device, set up wireless and Bluetooth® connections and set up one
or more email addresses. The setup wizard should appear automatically the first time that you turn
on your device.
4. Complete the instructions on the screen.
Note: When your email address is set up correctly, you receive a confirmation message. To view
and manage your email messages, on the Home screen, click the Messages icon.
Insert the SIM card and battery
1. If the set-up wizard does not appear automatically, on the Home screen or in the Set-up
I cannot set up an email address
folder, click the Set-up Wizard icon.
Depending on your BlackBerry® device model or your wireless service provider, you might not
need to insert a SIM card to use your device. For more information, see the Learn More booklet
that came with your device.
Try performing the following actions:
2. Complete the instructions on the screen.
•
•
•
On the Home screen or in the Setup folder, click the Setup Wizard icon. On the email set-up
screen, verify that you have typed all the email address information correctly. To view the
password that you typed, select the Show Password tick box.
Verify that the email address is associated with a supported email account (for example, a POP3
email account or an IMAP email account). For more information about supported email
accounts, contact your wireless service provider.
If you are switching from another BlackBerry® device that is associated with one or more email
addresses using the BlackBerry® Internet Service, you must switch devices automatically or
manually using the email set-up application. For more information about switching devices,
see the Learn More booklet that came with your device.
Battery power level indicators
Set up an email address
To perform this task, you must know the login information for your existing email addresses or
your administrator must have provided you with an enterprise activation password.
full battery power
low battery power
battery charging
1. On the Home screen or in the Setup folder, click the Setup Wizard icon.
2. On the email setup screen, select one of the following options:
•
I want to create or add an email address: This email setup option is most common for
individual users. Use this option to associate your BlackBerry® device with one or more
(up to ten) existing email addresses (for example, a Google Mail™ or Windows Live™
Hotmail® email account) or to create a new email address for your device. To use a social
networking application on your device, you must use this option to associate your device
with the email address that you use to receive social networking notifications. If this
option does not appear, contact your wireless service provider.
Be safe!
click BlackBerry Internet Service.
Please read the Safety and Product Information booklet, located on the BlackBerry® User Tools
CD, before using your device or any accessories that came with your device. This booklet includes
important safety information about your battery. To view the most recent version of the Safety
•
I want to use a work email account with a BlackBerry Enterprise Server: This email
setup option is most common for corporate users. Use this option to associate your
device with a work email account using the BlackBerry® Enterprise Server if your
administrator has provided you with an enterprise activation password.
If the battery is charged, your device turns on automatically. If your device does not turn on, charge
the battery.
3. Click Next.
Learn the basics
About the Menu key and Escape key
Move around the screen
Typing tips
The Menu
key and Escape
key on your BlackBerry® device are designed to help you
Important: When you use your BlackBerry® device, take frequent breaks. If you experience
discomfort in any part of your body when you use your device, stop using your device immediately.
If the discomfort persists, consult a physician.
For an interactive typing tutorial, on the Home screen, in the Setup folder, click the Setup
Wizard icon. Click Navigation and Typing Tutorials.
•
•
•
•
•
To select an item, click (press) the item.
To scroll down, slide your finger up.
To scroll up, slide your finger down.
To stop continuous scrolling, touch the screen lightly.
To highlight an item, touch the screen lightly.
navigate screens and complete tasks quickly and easily. If you want to complete an action in an
application or on the Home screen, you can find it in the menu that appears when you press the
Menu
key. To select a highlighted menu item, press the Menu
key again. If you want
to close the menu or move back a screen, press the Escape
key.
To view video tutorials about touch screen navigation, on the Home screen, in the Set-up folder,
click the Set-up Wizard icon. Click Learn about the touch screen.
•
To capitalise a letter, press and hold the letter key until the capitalised letter appears or press
the Shift key and the letter key.
•
•
To insert an at sign (@) or a full stop (.) in an email address field, press the Space key.
To type a symbol, press the Symbol key. To see more symbols, press the Symbol key again.
Click a symbol.
Move between screens
•
•
To turn on number lock (NUM lock), press and hold the 123 key until the lock indicator appears
on the 123 key. To turn off NUM lock, press the 123 key again.
To turn on capital letter lock (CAP lock), hold the Shift key until the lock indicator appears on
the Shift key. To turn off CAP lock, press the Shift key again.
•
•
To move back a screen, press the Escape
key.
To return to the Home screen, when you are not on a call, press the End
key.
•
•
To move to the next item, slide your finger to the left quickly.
To move to the previous item, slide your finger to the right quickly.
To view video tutorials about touch screen navigation, on the Home screen, in the Set-up folder,
click the Set-up Wizard icon. Click Learn about the touch screen.
Typing indicators
When you type, typing indicators appear at the top-right corner of the screen.
CAP lock (capital letter lock)
NUM lock (number lock)
Alt mode
Applications
Status indicators
Message list status indicators
You can access applications on the Home screen and in folders on the Home screen. To view the
Options
unopened message
opened message
MMS message
sent message
Home screen, when you are not on a call, press the End
screen displays only some of the available applications. To view more applications on the Home
screen, press the Menu key.
key. The initial view of the Home
View the main list of device options. You can also access additional options from
the menu in each application.
Home screen status indicators
Contacts
alarm set
missed call count
sending data
receiving data
roaming
message with an attachment
message is high priority
message is sending
Take some time to explore the applications that are available on your BlackBerry® device. Here
are a few applications to get you started.
View your contact list or add a new contact.
unopened message count
calendar reminder count
voice mail message
new notification
Set Up Wi-Fi
message not sent
draft message
Set up a connection to a Wi-Fi® network. Depending on your BlackBerry® device
model, this feature might not be supported.
SMS text message
filed message
Setup Wizard
Learn about typing, change options to personalise your device and set up your email
address. The set-up wizard also provides links to information about common tasks.
Help
View the user guide for your device.
Email Settings
Set up one or more email addresses or change BlackBerry® Internet Service email
options.
Some applications might appear in one of the following folders:
Camera status indicators
Phone status indicators
Camera status indicators appear at the bottom-right corner of the screen when you use the camera
or the video camera. Depending on your BlackBerry® device, the camera or video camera feature
might not be supported.
Browser
Setup
Downloads
Games
Visit web pages or view the browser bookmark list.
missed call
placed call
received call
Applications
Camera
Take a picture. Depending on your BlackBerry® device model, this feature might
not be supported.
flash is turned on
flash is turned off
automatic flash mode
slow shutter speed
Media
Record a voice note or video, view saved pictures or play saved songs, ring tones,
voice notes or videos. Depending on your BlackBerry device, the camera or video
camera feature might not be supported.
Messages
View a list of your messages.
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