Level 1 and 2 Service Manual
6809505A65-A
TM
F3
MOTOFONE
Digital Wireless Telephone
GSM 900/1800 or GSM 850/1900 MHz
GPRS
1 and 2
MOTOFONE F3
6809505A65-A
Contents
Level 1 and 2 Service Manual
Contents
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing and Replacing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing the Keypad Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
6809505A65-A
October27,2006
3
Contents
MOTOFONE F3
4
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1 and 2
MOTOFONE F3
6809505A65-A
Level 1 and 2 Service Manual
Introduction
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as
authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorolaproductsareidentifiedbythemodelnumberonthehousing. Usetheentire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change
without notice. Some product names, as well as some frequency bands, are available
only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example;
-A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
• This device may not cause any harmful interference, and
• this device must accept interference received, including interference that may
cause undesired operation.
This class B device also complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
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Introduction
MOTOFONE F3
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of F3 telephones. Refer questions about
this manual to the nearest Customer Service Manager.
Audience
This document aids service personnel in testing and repairing F3 telephones.
Service personnel should be familiar with electronic assembly, testing, and
troubleshooting methods, and with the operation and use of associated test
equipment.
Use of this document assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.
Scope
The scope of this document is to provide the reader with basic information relating
to F3 telephones, and also to provide procedures and processes for repairing the
units at Level 1 and 2 service centers including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
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6809505A65-A
Level 1 and 2 Service Manual
Introduction
Conventions
Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.
Note: Emphasizes additional information pertinent to the subject
matter.
➧
Caution: Emphasizes information about actions which may result in
equipment damage.
G
Warning: Emphasizes information about actions which may result
in personal injury.
E
Information from a screen is shown in text as similar as possible to what
appears in the display. For example, ALERTS or ALERTS.
Warranty Service Policy
The product will be sold with the standard 12 months warranty terms and
conditions. Accidental damage, misuse, and extended warranties offered by
retailers are not supported under warranty. Non warranty repairs are available at
agreed fixed repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard.
Appointed Motorola Service Hubs will perform warranty and non-warranty field
service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola
High Technology Centers will perform level 4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency, and operating frequency desired.
When theMotorola partnumber of a componentis notknown, usetheproduct model
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7
Introduction
MOTOFONE F3
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Order replacement parts, test equipment, and manuals from AAD.
U.S.A.
Outside U.S.A.
Phone: 800-422-4210
FAX: 800-622-6210
Phone: 847-538-8023
FAX: 847-576-3023
Website: http://businessonline.motorola.com
EMEA
Phone: +49 461 803 1404
Website: http://emeaonline.motorola.com
Asia
Phone: +65 648 62995
Website: http://asiaonline.motorola.com
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Specifications
Specifications
General Function
Specification
824-849 MHz Tx
Frequency Range GSM 850
Frequency Range GSM 900
Frequency Range DCS 1800
869-894 MHz Rx
880-915 MHz Tx (with EGSM)
925-960 MHZ Rx
1710-1785 MHz Tx
1805-1880 MHz Rx
1850-1910 MHz Tx
1930-1990 MHz Rx
Frequency Range PCS 1900
Channel Spacing
Channels
200 kHz
174 EGSM, 374 DCS, 374 PCS, 124 GSM
850 carriers with 8 channels per carrier
Modulation
GMSK at BT = 0.3
Transmitter Phase Accuracy
Duplex Spacing
5 Degrees RMS, 20 Degrees peak
45 MHz GSM, 95 MHz DCS, 80 MHz PCS
0.10 ppm of the downlink frequency (Rx)
Frequency Stability
+3.0V dc to +4.2V dc (cell)
+4.4V dc to +6.6V dc (external charger jack
with 2.4 K ohm resistor)
Operating Voltage
Average Transmit Current
Average Stand-by Current
300 mA max
4.0 mA max (DRX2), 2.0 mA max (DRX9)
47mm x 114mm x 9.1mm
Dimensions
(1.96 inches x 4.17 inches x 0.66 inches)
Size (Volume)
50 cc (4.8 in3)
Weight
70 g (3.52 oz) with cell
-10° C to +55° C (+15° F to +130° F)
Talk time 500 minutes
Temperature Range
Battery Life, 880 mAh Li Ion Battery
Standby time 300 hours
All talk and standby times are approximate
and depend on network configuration,
signal strength, and features selected.
Standby times are quoted as a range from
DRX=2 to DRX=9. Talk times are quoted
as a range from DTX off to DTX on.
Transmitter Specification
33 dBm nominal GSM 850
33 dBm nominal GSM 900
30 dBm nominal GSM 1800
30 dBm nominal PCS 1900
RF Power Output
Output Impedance
Spurious Emissions
50 ohms nominal
-36 dBm from 0.1 to 1 GHz,
-30 dBm from 1 to 4 GHz
Receiver Specification
-106 dBm GSM 850,
-106 dBm GSM 900,
-104 dBm GSM 1800,
-104 dBm PCS 1900
Receive Sensitivity
RX bit error rate (100k bits) Type II
Channel Hop Time
< 2%
500 microseconds
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Specifications
MOTOFONE F3
Receiver Specification
Approximately 5-10 seconds
Time to Camp
Speech Coding Function
Specification
Regular pulse excitation / linear predictive coding
with long term prediction (RPE LPC with LTP)
Speech Coding Type
Bit Rate
13.0 kbps
Frame Duration
Block Length
20 ms
260 bits
Classes
Class 1 bits = 182 bits; Class 2 bits = 78 bits
22.8 kbps
Bit Rate with FEC Encoding
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6809505A65-A
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Product Overview
Product Overview
Motorola’s MOTOFONE F3 mobile telephones feature global system for mobile
communications (GSM) air interface. The mobile telephone uses a simplified icon-
based user interface (UI) for easy operation, allows short message service (SMS)
text messaging. The F3 is a dual band phone that allows roaming within the GSM
900MHz, and DCS 1800 MHz bands, or the GSM 850MHz, and PCS 1900MHz
bands, depending on factory programming.
F3 telephones are made of polycarbonate plastic. The display and speaker, as well
as the transceiver printed circuit board (PCB), microphone, charger/ headphone
connectors, and buttons are contained within the 9.1mm slim candy bar form-factor
housing. The 700 mAh Lithium Ion (Li Ion) battery provides up to 500 minutes of
talk time with up to 300 hours of standby time1. The phone accepts 3V and 1.8V
mini subscriber identity module (SIM) cards, which fit into the SIM holder under
the rear housing cover. These telephones feature an EPD (Electrophoresis display)
and an internal antenna.
Features
F3 telephones use advanced, self-contained, sealed, custom integrated circuits to
perform the complex functions required for GSM GPRS communication. Aside from
the space and weight advantage, microcircuits enhance basic reliability, simplify
maintenance, and provide a wide variety of operational functions.
Features available in the F3 include:
• GSM dual band phone, 900/1800MHz or 850/1900MHz.
• Ultra low cost.
• Ultra thin, 9.1 mm in thickness.
• New display technology, EPD display
• Uses only one speaker for both receiver and ring-tone speaker.
1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby
times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.
6809505A65-A
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General Operation
MOTOFONE F3
General Operation
Controls, Indicators, and Input/Output (I/O) Connectors
Signal
Strength
Battery
Strength
Navigation pad
Action Key
Phone book
Make and
answer calls
Turn phone on
and off,
hang up,
exit menus.
Lock and
unlock keypad
Headset and
Phone charge
connector
061556o
Figure 1. Telephone Controls and Indicators
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6809505A65-A
Level 1 and 2 Service Manual
General Operation
Electrophoretic Display (EPD)
The large display supports extra large characters for easy readability as well as
dedicated space for status and action icons.
Whether a phone displays all indicators depends on the programming and services
to which the user subscribes.
➧
061557o
Figure 2. Main Screen Display
Battery Information
Battery Charge Indicator
The telephone displays a battery charge indicator icon in the idle screen to indicate
the battery charge level. The gauge shows five levels: 100%, 60%, 40%, 20%, and
Low Battery.
Battery Removal
Removing the battery causes the device to immediately shut down, and any pending
work (partially entered phone book entries or outgoing messages, for example) is
lost. Any text or image displayed on the screen at the time the battery is removed,
will remain visible on the screen. The screen will refresh as soon as it is turned on
again.
All batteries can cause property damage and/or bodily injury, such as burns if a
conductive material, such as jewelry, keys, or beaded chains touch exposed termi-
nals. The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.
E
If the battery is removed while receiving a message, the message will be lost.
G
6809505A65-A
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13
General Operation
MOTOFONE F3
To ensure proper memory retention, turn the phone OFF before removing the
battery.
➧
Battery Date Code
The battery date code is a 15 position alphanumeric code that provides backend
manufacture site information, year and week of manufacture date, cell type and
vendor information.
The battery date code is used for cell phone batteries that were manufactured
beginning in March 2003. The following paragraphs provide more detail about the
battery date code.
1. Backend Pack Manufacturing Site (first position of battery code)
A = Motorola Penang
B = T.D.I. Mexico
J= ESG, Chihuahua
K= T.D.I. Romeoville
S = T.D.I Scotland
T = T.D.I Downers
Grove
T = TWS
C = Motorola China
L = Motorola
Lawrenceville
U = T.D.I. Hungary
D = T.D.I. Shanghai, China
V =
M =TDI, Malaysia
M = J Power
E = ESG, Evadin, Brazil
F = ESG, Propower, Korea
G =
N = TDI, Manau, Brazil
O =
W = ESG, Sung Woo
X = ESG, Foxlink, China
P = Intesys Arizona
Y = P&K (G.E.T.)
Systems, Korea
H = Motorola Harvard
I = Motorola lreland
Q =
Z =
R = Foxlink, Tianjin
2. Cell code and vendor (second and third position of battery code):
2 alpha characters.
Cell Reference
Designator
Vendor
Size
Part Number
IA
1B
1C
1D
1E
1F
IG
A&TB
6.6x30x48
6.6x30x48
6.6x30x47.2
8.8x34x48
8.8x34x47.3
18x65
LGQ633048C
LGQ633048D
LGQ633048P
LGQ863448C
LGQ8634481-1
LGR18650E
TH750F5
A&TB
A&TB
A&TB
A&TB
A&TB
A&TB
7.5x14.5x48
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6809505A65-A
Level 1 and 2 Service Manual
General Operation
Cell Reference
Designator
Vendor
A&TB
Size
Part Number
1H
3F
10.5x43.6
7.5x14.5x48
1/3A
TH550AAA
TH900F5
Toshiba
3G
3H
3J
Gold Peak
Toshiba
GPZSAFK
LA8423456A
VHAA1200
ICP053048G
MK11-2293
Lipmo001
4.4x34x56
AA
Saft
3K
3L
Maxell
5.5x30x48
6.7x30x47.3
4.4x34x56
6.6x34x50
6x34x50
NEC-Moli
Mitsubishi
Toshiba
3M
3N
3P
3R
3S
3T
LGQ633450R
CGP34506
LAB363456A
MK11-2300
LP063048A
HHR70QAB4
THF6M
Panasonic
Toshiba
3.9x34x56
6.5x22x65
6.6*9.8x47.9
LL-AAAA
6mm NiMH
6x30x48
NEC-Moli
BYD
3U*
3V
3W
3X
3Y
3Z*
4A
Panasonic
Sanyo (Toshiba)
LG Chemical
BYD
ICP633048
LP053048A
LPO53048A
HF6OSS
5.4x30.1x48.2
6x34x50
BYD
Panasonic
6.2x35.2x16.
6mm NiMH
Peacebay-
Manual
F6MG
4B
4C
4D
4E
4F
4G
4H
4J*
4K
4L
BYD
4x30x48
6.4x16.34
6mm NiMH
8x3 x47.5
34x67
F6MG
Peacebay-Auto
Sanyo
F6MP
HFC1U
BYD
LP083448SH
UP423467A4H
ICP863448
ICP633450
LP043O41A
LP423041A
ICP423048
Sony
LG Chemical
LG Chemical
BYD
8.6x34x48
6.3x 34x50
4x30x41
GS Melcotec
LG Chemical
4.6x29.5x41
4.2x30x48
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15
General Operation
MOTOFONE F3
Cell Reference
Designator
Vendor
Toshiba
Size
Part Number
4M
4N
4P
4R
4S
4T
8E
8L
5.5x30x48
3.8x34x50
4.4x34x50
4.4x30x48
06x30x48
AAAALL
-
LGQ553048U
UF383450P
LGQ443450U
LGQ443048U
LP0601AE
Sanyo
Toshiba
Toshiba
Lishen
Panasonic
NEC S14
Maxwell L08
HHR70QAB4
ICP043443B(-M)
ICP463443ARM
-
3. Cell date code (fourth fifth and sixth position of battery code) consisting of
characters as stated on cell pack by cell manufacturer. If a 3 digit code is not
used, place a period (.) in the sixth position.
4. Protection Circuit Module (PCM) code (seventh and eighth positions of battery
code) FF = 0164086T01
5. Year of battery manufacture (ninth position of battery code)
1990 = A
1991 = B
1992 = C
1993 = D
1994 = E
1995 = F
1996 = G
1997 = H
1998 = I
1999 = J
2000 = K
2001 = L
2002 = M
2003 = N
2004 = O
2005 = P
2006 = Q
2007 = R
2008 = S
2009 = T
2010 = U
2011 = V
2012 = W
2013 = X
2014 = Y
2015 = Z
6. Week of manufacture (tenth and eleventh positions of battery code).
A=0
B=1
C=2
D=3
E=4
F=5
G=6
H=7
I=8
J=9
7. Front end corepack manufacturing site (twelfth position of battery code (see
step 1)).
Example of a battery date code: A1V90311JCCC...
position 1 = A = Motorola Penang.t (Backend Pack)
position 2 & 3 = 1V = Panasonic, AAA, HHR55B2
position 4, 5 & 6 = 903 = cell date code (from manufacturer)
position 7 & 8 = 11 = (TBD by supplier.Example: Line one of the first shift.)
position 9 = J = 1999 = Year of battery pack manufacture
position 10 & 11 = CC = week twenty two. (backend pack)
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6809505A65-A
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General Operation
position 12 = C = Motorola, China. (Frontend Core Pack)
position 13, 14 & 15 = placeholders (...) to indicate pack has not been relabeled.
8. Re-label position (thirteenth position of battery code). A period (.) is to be added
if not relabeled. If relabeled, add the original date code year per step 5.
9. Line & shift manufactured (optional)/relabel (Fourteenth & Fifteenth position
of battery code) If not relabeled, consists of a two character combination either
alpha or numeric to be determined by the cell pack manufacturer for repre-
senting the line and shift. All unused positions shall be marked with a period
(.). If relabeled, consists of the original date code week positions per step 6."
10. Batteries sold in China have an additional character date code:
Example: Y Y Y Y M M D D A B C X X X X
Where YYYYMMDD is the actual battery manufacturing date
A is the line number
B is the shift number (A,C is day shift; B, D is night shift)
C is a serial number from A to Z
XXXX is a sequence number
11. Embedded battery packs use a 6 character date code:
Position 1 is the manufacturing site:
Manufacturing Site
BYD
Code
a
b
c
d
e
f
ESG
GSMT China
GSMT Japan
LG China
LG Japan
Maxell China
Maxell Japan
TDI
g
h
i
Toshiba China
Toshiba Japan
j
k
Position 2 and 3 is cell code and vendor. See step 2.
Position 4, 5, and 6 is cell date code (year and week). See steps 5 and 6.
Operation
For detailed operating instructions, refer to the appropriate User Guide listed in
the Related Publications section toward the end of this manual.
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General Operation
MOTOFONE F3
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6809505A65-A
Level 1 and 2 Service Manual
Tools and Test Equipment
Tools and Test Equipment
listed items or equivalents.
Table 1. General Test Equipment and Tools
Motorola
Description
Application
Part Number1
0180386A82
Charger
Used to charge battery and to power phone
Antistatic Mat Kit (includes 66-80387A95 antistatic
mat, 66-80334B36 ground cord, and 42-80385A59
wrist band)
Provides protection from damage to phone caused
by electrostatic discharge (ESD)
8102430Z04
6680388B67
GSM / DCS / PCS Test SIM
Used to enable manual test mode
Disassembly tool, plastic with flat and pointed
ends (manual opening tool)
Used during assembly/disassembly of phone
6680388B01
RSX4043-A
Tweezers, plastic
Torque Driver
Used during assembly/disassembly
Used to remove and replace screws
Torque Driver Bit T-5 Plus, Apex 440-6IP Torx Plus
or equivalent
—
Used with torque driver
Size 0 Phillips head driver
Digital Multimeter
Used to remove transceiver board screws
Used to measure battery voltage
HP34401A2
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or
FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.
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23
Disassembly
MOTOFONE F3
Disassembly
This section describes how to disassemble a F3 telephone. Tools and equipment
Many of the integrated devices used in this equipment are vulnerable to damage
from electrostatic discharge (ESD). Ensure adequate static protection is in place
when handling, shipping, and servicing the internal components of this equipment.
G
Avoid stressing the plastic in any way to avoid damage to either the plastic or
G internal components.
24
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Level 1 and 2 Service Manual
Disassembly
Removing and Replacing the Battery Cover
1. Ensure the phone is turned off.
2. Press down on the battery cover latch on the back of the phone and lift it up in
the direction of the arrow, then lift the battery cover away from the phone (see
Battery cover
Battery cover latch
061558o
Figure 3. Removing the Battery Cover
3. To replace, align the battery cover to the back of the phone.
4. Gently press the battery cover into position until the battery cover snaps into
place.
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Disassembly
MOTOFONE F3
Removing and Replacing the Battery
Before handling the battery, please observe the battery cautions listed below.
Do not handle batteries with wet or sweaty hands.
Do not short the positive or negative terminals.
Non conductive tweezers or grasping tools are to be used for battery connector
manipulation, assembly, and disassembly.
G
1. Remove the battery cover, as described in the procedures.
3. Lift the battery out of the battery compartment.
Battery
061559o
Figure 4. Removing and Replacing the Battery
There is a danger of explosion if the Lithium ion battery is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
E battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
4. To replace, insert the bottom end of the battery into the battery compartment
with contacts facing downward.
5. Press the top of the battery into the battery compartment.
6. Replace the battery cover as described in the procedures.
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Level 1 and 2 Service Manual
Disassembly
Removing and Replacing the Subscriber Identity Module (SIM)
1. Remove the battery cover, and battery as described in the procedures.
2. Remove the SIM from the phone by sliding it in the direction indicated, as
SIM
061560o
Figure 5. Removing the SIM
3. To replace, carefully slide the SIM all the way into the SIM holder. Observe
the notched corner when inserting the SIM.
4. Replace the battery and the battery cover as described in the procedures.
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Disassembly
MOTOFONE F3
Removing and Replacing the Rear Housing
1. Remove the battery cover, battery, SIM, as described in the procedures.
for reuse.
Housing screw
Housing screw
Housing screw
Housing screw
061561o
Figure 6. Housing Screw Locations
3. Use the plastic tweezers to release the housing latch next to the battery
Housing latch
Plastic tweezers
061604o
Figure 7. Releasing the Housing Latch
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Level 1 and 2 Service Manual
Disassembly
4. Apply outward pressure to the left and right sides of the battery compartment
to release the housing latches on the sides of the phone (see Figure 8).
061562o
Figure 8. Releasing the Side Housing Latches
5. Carefully lift the rear housing from the phone.
6. To replace, align the rear housing to the phone.
7. Lower the rear housing onto the phone.
8. Gently press the rear housing onto the phone to engage the latches on the sides
of the phone.
9. Engage the housing latch in the center of the phone by gently pressing on the
rear housing near the battery contacts.
10. Insert and tighten the 4 housing screws using the T5 driver. Tighten to 8.9Ncm
+/- 0.55. Do not overtighten.
11. Replace the SIM, battery, battery cover as described in the procedures.
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Disassembly
MOTOFONE F3
Removing and Replacing the Transceiver Board Assembly
This product contains static-sensitive devices. Use anti-static handling procedures
G to prevent electrostatic discharge (ESD) and component damage.
1. Remove the battery cover, battery, SIM, rear housing, as described in the
procedures.
2. Use a size 0 Phillips screwdriver to remove the 4 main board screws (see
Main board
screws
Main board
screws
061563o
Figure 9. Removing the Main Board Screws
30
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Level 1 and 2 Service Manual
Disassembly
3. Use the plastic tweezers to lift the microphone assembly out of its place on the
chassis. Avoid damage to the microphone wires.
Plastic tweezers
Microphone assembly
061564o
Figure 10. Removing the Microphone Assembly
4. Carefully lift the main board from the front chassis.
Main board
Plastic tweezers
Microphone assembly
061565o
Figure 11. Removing the Transceiver Board Assembly
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31
Disassembly
MOTOFONE F3
5. To replace, align the main board assembly to the chassis.
6. Insert and tighten the 4 main board screws with the size 0 Phillips screwdriver.
7. Place the microphone assembly into the opening in the chassis. Avoid damage
to the microphone wires.
8. Replace the rear housing, SIM, battery, and battery cover as described in the
procedures.
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Level 1 and 2 Service Manual
Disassembly
Removing the Keypad Lens
This product contains static-sensitive devices. Use anti-static handling procedures
G to prevent electrostatic discharge (ESD) and component damage.
1. Remove the battery cover, battery, SIM, rear housing, as described in the
procedures.
2. Remove the keypad lens by carefully lifting one corner of the keypad lens by
061614o
Figure 12. Removing the Keypad Lens
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33
Subscriber Identity Module (SIM) and Identification Label
MOTOFONE F3
Subscriber Identity Module (SIM) and Identification Label
SIM
A SIM is required to access the existing local GSM network, or remote networks
when traveling (if a roaming agreement has been made with the provider).
The SIM card contains:
• All the data necessary to access GSM services
• The ability to store user information such as phone numbers
• All information required by the network provider to provide access to the
network
Identification
Each Motorola GSM phone is labeled with a variety of identifying numbers. The
following information describes the current identifying labels.
Mechanical Serial Number (MSN)
The MSN is an individual unit identity number and remains with the unit through-
out its life.
The MSN can be used to log and track a phone on Motorola's Service Center
Database.
MSN 10 Digits
3 Digits
APC
1 Digit
DC
2 Digits
DC
4 Digits
SNR
Account Product Code
i.e. StarTACTM Phone130
Distribution Center
i.e. Easter Inch
Date Code:Year and
Month of Shipment
Unit's individual serial
number
000807a
Figure 13. MSN label breakdown
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6809505A65-A
Level 1 and 2 Service Manual
Label
Subscriber Identity Module (SIM) and Identification
International Mobile Station Equipment Identity (IMEI)
The International Mobile station Equipment Identity (IMEI) number is an
individual number unique to the PCB and is stored within the unit's memory.
The IMEI uniquely identifies an individual mobile station and thereby provides a
means for controlling access to GSM networks based on mobile station types or
Table 2. IMEI Number Breakdown
TAC
Serial Number
Check Digit
NNXXXXXX
ZZZZZZ
A
Where
TAC
NN
Type Allocation Code, formerly known as Type Approval Code
Reporting body identifier
XXXXXX Type Identifier
ZZZZZZ Individual unit serial number
A
Phase 1 = 0.
Phase 2 = check digit defined as a function of all other IMEI digits
Other label number configurations present are:
• TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF
number. (i.e. V100).
• PACKAGE NUMBER: Identifies the equipment type, mode, and language in
which the product is shipped.
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35
Troubleshooting Chart
MOTOFONE F3
Troubleshooting Chart
Table 3. Level 1 and 2 Troubleshooting Chart
Symptom
Probable Cause
Verification And Remedy
Measure the voltage at TP_BATT+ with battery
attached. If voltage is below 3.0V, attach a
charger to the phone and ensure that the phone
is charging. If the phone does not charge,
change the battery and repeat the measurement
charging procedure. If the phone still does not
turn on, proceed to b).
a) Battery either discharged or
defective.
1. Telephone will not turn on or stay on.
Forward unit to a level 3 service center for
replacement.
b) Transceiver board defective.
Check connection between the speaker/antenna
assembly and the transceiver board. If the
contact is intermittent visually, replace with a
known good speaker/antenna assembly. If the
fault is still present, proceed to b.
2. Telephone exhibits poor reception or
erratic operation such as calls frequently
dropping or weak or distorted audio.
a) Speaker/antenna assembly
defective
Forward unit to a level 3 service center for
replacement.
b) Transceiver board defective.
Check connections between transceiver board
and display. If display still does not come up,
proceed to b.
a) Connections between transceiver
and display faulty.
3. No display.
Replace with a known good display module.
Verify that the fault has been cleared with the
new display module and reassemble the unit.
b) Display module defective.
Replace the antenna/speaker assembly with a
known good antenna/speaker assembly. If the
problem goes away, replace with a new antenna/
speaker assembly. Else proceed to b.
4. Incoming call alert transducer audio
distorted or volume is too low.
a) Faulty antenna/speaker assembly.
Forward unit to a level 3 service center for
replacement.
b) Transceiver board defective
a) Microphone defective.
5. Telephone transmit audio is weak.
(usually indicated by called parties
complaining of difficulty in hearing voice).
Replace the microphone as described in the
procedures. If fault is not cleared, proceed to b.
Forward unit to a level 3 service center for
replacement.
b) Transceiver board defective
Replace the earpiece speaker with a known
good one. Reassemble with a new front housing
6. Receive audio from earpiece speaker is a) Contacts between earpiece
weak or distorted.
speaker and transceiver board faulty. if the fault goes away. If the fault is still present,
proceed to b.
Forward unit to a level 3 service center for
b) Transceiver board defective.
replacement.
Check the SIM card contacts for dirt. Clean if
necessary, and check if fault has been cleared.
If the contacts are clean, insert a known good
SIM card into the telephone. Power up the unit
and confirm that the card has been accepted. If
the fault goes away, replace the defective SIM
card. If the SIM card is not at fault, proceed to b.
7. Telephone will not recognize or accept
SIM card.
a) SIM card defective.
Forward unit to a level 3 service center for
replacement.
b) Transceiver board defective
Ensure the headset plug is fully seated in the
jack.
8. No or weak audio when using headset. a) Headset plug not pushed in fully.
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Level 1 and 2 Service Manual
Part Numbers
Table 3. Level 1 and 2 Troubleshooting Chart (Continued)
Symptom
Probable Cause
Verification And Remedy
Replace the rear housing. Verify that the fault
has been cleared and reassemble the unit with
the new rear housing.
b) Faulty jack on rear housing.
Programming: Software Upgrade and Flexing
Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.
Part Numbers
The following section provides a reference for the parts associated with
F3 telephones.
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37
Level 1 and 2 Service Manual
Part Numbers
Exploded View Parts List
Part numbers are provided only for reference. Contact your local Motorola parts
organization for current part number information
.
Table 4. Exploded View Parts List
Item
Number
Motorola Part
Number
Description
1
2
3388674Z01
Medallion
Keypad Lens assembly
US/Euro GREY
US/Euro RED
2a
2b
2c
3
0188045Z06
0188045Z14
0188045Z15
US/Euro BLUE
Keypad PCB Assembly
Euro Band
CHLG4610
CHLG4617
5088767Z02
US Band
4
5
Speaker/Vibrator Transducer
Rear Housing Assembly
Euro Band
0164078T01
0164078T02
SNN5796
US Band
6
7
Battery Pack
1588631Z01
0388668Z01
0988673Z05
5088694Z01
0388691Z01
Battery Door
8
Screw M1.4x6 (4pcs)
DC/Headset Jack
Mic Assembly
9
10
11
12
Screw M1.4x2.6 (4pcs)
PWA, Main PCB Assembly
Euro Band
CHLG4614
CHLG4616
US Band
There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
E battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
For information on ordering parts please contact EMEA at +49 461 803 1404.
Accessories
Table 5. Accessories
Accessory Description
Audio & Connectivity
Kit Number
Mono Wired Headset (2.75mm barrel)
TTY Adapter
SYN1839A
SKN6242A
In-Vehicle Solutions
Vehicle Power Adapter
Power Solutions
SYN1829A
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39
Part Numbers
MOTOFONE F3
Table 5. Accessories (Continued)
Battery
SNN5796A
SPN5326A
SPN5323A
SPN5320A
SPN5324A
SPN5322A
SPN5319A
SPN5318A
SPN5321A
SPN5325A
SPN5317A
Travel charger (F3 only) - Argentina
Travel charger (F3 only) - Australia
Travel charger (F3 only) - BRAZIL
Travel charger (F3 only) - EURO
Travel charger (F3 only) - INDIA
Travel charger (F3 only)- MEXICO
Travel charger (F3 only) - PRC
Travel charger (F3 only) - TWN
Travel charger (F3 only) - UK/HK
Travel charger (F3 only) - US ENG
40
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6809505A65-A
1 and 2
Index
MOTOFONE F3
6809505A65-A
Level 1 and 2 Service Manual
Index
names
product 5
Index
A
O
antenna, removing and replacing 26
operation 12
battery 13
controls, indicators, and I/O connectors 12
overview, product 11
B
battery
charge indicator 13
function 13
battery cover, removing and replacing 25
battery, removing and replacing 26
P
part numbers
accessories 39
parts
exploded view diagram 38
exploded view parts list 39
replacement parts 37
product
C
Canadian Interference-Causing Equipment regulations 5
changes
product 5
changes 5
copyrights
identification 5
names 5
computer software 6
product overview 11
features 11
D
disassembly 24
R
E
Rear Housing, removing and replacing 28
regulatory agency compliance 5
removing
Electrophoretic Display (EPD) 13
EPD 13
exploded view diagram 38
exploded view parts list 39
antenna 26
battery 13, 26
battery cover 25
microphone 34
Rear Housing 28
SIM 27
F
FCC rules 5
transceiver board 34
Transceiver Board Assembly 30
replacement parts
ordering 7
I
identification
international mobile station equipment identity 35
mechanical serial number 34
product 5
replacing
antenna 26
battery 26
battery cover 25
microphone 34
identification, labels 34
IMEI 35
Introduction 5
Rear Housing 28
SIM 27
transceiver board 34
Transceiver Board Assembly 30
M
microphone, removing and replacing 34
MSN 34
S
N
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October27,2006
Index-1
Index
MOTOFONE F3
serial number
mechanical 34
service manual
about 6
audience 6
conventions 7
scope 6
service policy 7
customer support 7
out of box failure 7
product support 7
shut down
upon battery removal 13
SIM, description 34
SIM, removing and replacing 27
specifications 9
subscriber identity module (SIM) 34
support
customer 7
product 7
T
test equipment 23
tools, disassembly 23
Transceiver Board Assembly, removing and replacing 30
transceiver board, removing and replacing 34
troubleshooting
troubleshooting chart 36
W
warranty service 7
Index-2
October27,2006
6809505A65-A
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