Motorola MOTO W388 User Manual

Level 1-2 Service Manual  
6809518A97  
W230/W388/W216/W231  
Dual Band Wireless Telephone  
W230/W388/W216/W231  
GSM 900/1800  
GSM 850/1900  
Table of Contents  
W230/W388/W216/W231  
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May 30, 2008  
Level 1-2 Service Manual  
Introduction  
Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive,  
full-service customer support. Motorola products are serviced by an international network of  
company-operated product care centers as well as authorized independent service firms.  
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation  
programs that enable customers to meet requirements for reliable, continuous communications.  
To learn more about the wide range of Motorola service programs, contact your local Motorola  
products representative or the nearest Customer Service Manager.  
Product Identification  
The model number on a label (usually on the housing) identifies Motorola products. Use the  
entire model number when inquiring about the product. Numbers are also assigned to chassis  
and kits.  
Use these numbers when requesting information or ordering replacement parts.  
Product Names  
Product names are listed on the front cover. Product names are subject to change without  
notice. Some product names, as well as some frequency bands, are available only in certain  
markets.  
Product Changes  
When electrical, mechanical or production changes are incorporated into Motorola products, a  
revision letter is assigned to the chassis or kit affected, for example: -A, -B, or -C, and so on.  
The chassis or kit number, complete with revision number is imprinted during production. The  
revision letter is an integral part of the chassis or kit number and is also listed on schematic  
diagrams, and printed circuit board layouts.  
Regulatory Agency Compliance  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
conditions:  
This device may not cause any harmful interference, and  
this device must accept interference received, including interference that may cause  
undesired operation  
This class B device also complies with all requirements of the Canadian Interference-Causing  
Equipment Regulations (ICES-003).  
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le  
materiel brouilleur du Canada.  
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W230/W388/W216/W231  
Computer Program Copyrights  
The Motorola products described in this manual may include Motorola computer programs  
stored in semiconductor memories or other media that are copyrighted with all rights reserved  
worldwide to Motorola. Laws in the United States and other countries preserve for Motorola,  
Inc. certain exclusive rights to the copyrighted Introduction computer programs, including the  
exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the  
Motorola computer programs in any manner or form without Motorola's prior written consent.  
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or  
by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or  
patent applications of Motorola, except for a nonexclusive license to use the Motorola product  
and the Motorola computer programs with the Motorola product.  
About This Service Manual  
Using this service manual and the suggestions contained in it assures proper installation,  
operation, and maintenance of W230/W388/W216/W231 telephones. Refer questions about  
this manual to the nearest Customer Service Manager. This manual contains mechanical  
service information required for the equipment described and is current as of the printing date.  
Audience  
This document aids service personnel in testing and repairing W230/W388/W216/W231  
telephones Service personnel should be familiar with electronic assembly, testing, and  
troubleshooting methods, and with the operation and use of associated test equipment.  
Scope  
This manual provides basic information relating to W230/W388/W216/W231 telephones, and  
also provides procedures and processes for repairing the units at Level 1 and 2 service centers,  
including:  
Unit swap out  
Repairing of mechanical faults  
Basic modular troubleshooting  
Testing and verification of unit functionality  
Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.  
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Conventions  
Special characters and typefaces, listed and described below, are used in this publication to  
emphasize certain types of information.  
Note: Emphasizes additional information pertinent to the subject matter.  
Caution: Emphasizes information about actions that may result in equipment damage.  
Waring: Emphasizes information about actions that may result in personal injury.  
M
Keys to be pressed are represented graphically. For example, instead of "Press the Menu Key",  
you will see "Press M".  
Information from a screen is shown in text as similar as possible to what appears in the display.  
For example, ALERTS or ALERTS.  
Information that you need to type is printed in boldface type.  
Warranty Service Policy  
The product is sold with the standard 12-month warranty terms and conditions. Accidental  
damage, misuse, and extended warranties offered by retailers are not supported under  
warranty.  
Non-warranty repairs are available at agreed fixed repair prices.  
Out of Box Failure Policy  
The standard out of box failure criteria applies. Customer phones that fail very early on after  
the date of sale are to be returned to Manufacturing for root cause analysis, to guard against  
epidemic criteria. Manufacturing to bear the costs of early life failure.  
Product Support  
The customer's original phones will be repaired but not refurbished as standard. Appointed  
Motorola Service Hubs will perform warranty and non-warranty field service for level 2  
(assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will  
perform level 4 (full component) repairs.  
Customer Support  
Customer support is available through dedicated Call Centers and in-country help desks.  
Product-Service training should be arranged through the local Motorola Support Center.  
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W230/W388/W216/W231  
Parts Replacement  
When ordering replacement parts or equipment, include the Motorola part number and  
description used in the service manual. When the Motorola part number of a component is not  
known, use the product model number or other related major assembly along with a  
description of the related major assembly and of the component in question. In the U.S.A., to  
contact Motorola, Inc. on your TTY, call: 800-793-7834  
Accessories and Aftermarket Division (AAD)  
Replacement parts, test equipment, and manuals can be ordered from AAD.  
U.S.A.  
Outside U.S.A.  
Phone: 800-422-4210  
FAX: 800-622-6210  
Phone: 847-538-8023  
FAX: 847-576-3023  
For EMEA spare parts call +49 461 803 1638.  
For Asia spare parts call +65 648 62995.  
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Specifications  
General Functions  
Specification  
110.97mm x 45mm x 14.9mm  
83g  
Dimensions  
Weight  
LCD Display  
65K Color CSTN,  
Active Area: 28.79mm x 28.79mm,  
Hardware pixels: 128 x 128  
Band  
GSM900/1800 or GSM850/PCS1900  
940 mAh Li Ion Battery  
BAR type  
Battery  
Product type  
Antenna  
Internal Antenna  
Frequency Range (EGSM)  
880-915 MHz Tx,  
925-960 MHz Rx  
Frequency Range (DCS)  
Frequency Range (GSM850)  
Frequency Range (PCS)  
1710 – 1785 MHz Tx,  
1805-1880 MHz Rx  
824-849 MHz Tx,  
869-894 MHz Rx  
1850-1910MHz Tx,  
1930-1990 MHz Rx  
Channel Spacing  
Channels  
200KHz  
174 EGSM, 374 DCS,  
124 GSM850, 299 PCS  
Modulation  
GMSK at BT=0.3  
Transmitter Phase Accuracy  
Duplex spacing  
5 Degrees RMS, 20 Degrees peak  
45MHz EGSM, 95MHz DCS,  
45MHz GSM850, 80MHz PCS  
Frequency Stability  
Operating voltage  
±0.1PPM of the downlink frequency (Rx)  
3.53V ~4.2V  
Average Transmit Current  
Power Level 5@DTX 50%: 175mA  
Power Level 19@DTX 50%: 90mA  
Average Standby Current  
DRX2: 4mA  
DRX9: 1.9mA  
Temperature Range  
Battery Life  
-20°C to 55°C  
Talk Time: 250~500 Mins;  
Stand by Time: 150~300 Hours  
Battery Charge Time  
Alert Volume  
4 Hours to 90% of 940mAH capacity  
Max 95dB@ 5cm, 0.5 watts input  
Transmitter Functions  
Specification  
RF Power Output  
33 dBm typical GSM850/GSM900  
30 dBm typical DCS1800/PCS1900  
Output Impedance  
Spurious Emissions  
50 ohms nominal  
-36 dBm from 0.1 to 1GHz,  
-30 dBm from 1 to 4 GHz  
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W230/W388/W216/W231  
Receiver Functions  
Receiver Sensitivity  
Specification  
-107 dBm typical GSM 850/GSM900  
-107 dBm typical DCS1800/PCS1900  
RX Bit Error Rate (100K bits) type II  
Channel Hop Time  
<2%  
500 microseconds  
Approximately 6~10 Second  
Time to Camp  
Speech Coding Functions  
Specification  
Speech Coding Type  
Regular pulse excitation/linear predictive  
coding with long term prediction (PRE  
LPC with LTP)  
Bit Rate  
13.0 Kbps  
20 ms  
Frame Duration  
Block Length  
Classes  
260 bits  
Class 1 bits =182 bits;  
Class 2 bits = 78 bits  
Bit Rate with FEC Encoding  
22.8 Kbps  
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Level 1-2 Service Manual  
Product Overview  
The Motorola W230/W388/W216/W231 features a global system for mobile communications  
wireless interface technology. It also features a simplified icon and graphical user interface  
(UI) for easier operation in addition to short message service text messaging (SMS), speed  
dialing, quick dialing, an alarm, a calculator, games, and an address book.  
The telephones are made of polycarbonate plastic. The display and speaker, as well as the 21-  
key keypad, transceiver printed circuit board (PCB), microphone, charger and headphone  
connectors, and power button are contained within Bar form-factor housing. The User-  
replaceable 940 mAh Lithium-Ion (Li-Ion) battery provide up to 250~500 Mins of talk time  
with up to 150~300 Hours of standby time. The phone accepts 1.8V/3V mini subscriber  
identity module (SIM) cards that fit into the SIM holder next to the battery. These telephones  
feature a 128 x 128 pixel color graphics display and an internal antenna.  
Features  
W230/W388/W216/W231 telephones use advanced, self-contained, sealed, custom integrated  
circuits to perform the complex functions required for GSM communication. Aside from the  
space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and  
provide a wide variety of operational functions.  
Features available in this family of telephones include:  
A 128 x 128 pixel color graphics display  
Internal antenna  
Lower voltage technology that provides increased standby and talk times  
Extended GSM (EGSM) channels  
Display animation  
VibraCall® vibrating alert  
5-Way navigation key  
SIM Toolkit™ Class 2 (STK) (Network, subscription and SIM card or service provider  
dependent feature. Not available in all areas.)  
Backlight  
Speed-, Quick- and One-Touch dialing  
Call Forwarding and Holding  
Customized Menus  
Personal management tools calculator with currency converter, and clock with date  
Other features  
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W230/W388/W216/W231  
Caller Line Identification  
Upon receipt of a call, the calling party's phone number is compared to the phone book. If the  
number matches a phone book entry, that name will be displayed. If there is no phone book  
entry, the incoming phone number will be displayed. In the event that no caller identification  
information is available, an incoming call message is displayed.  
SIM Toolkit™ - Class 2  
SIM Application Toolkit is a value-added service delivery mechanism that allows GSM  
operators to customize the services they offer their customers, from the occasional user who  
requests sports news and traffic alerts, to a high call time business user who receives stock  
alerts and checks flight times. Operators can now create their own value-added services menu  
quickly and easily in the phone.  
The customized menu will appear as the first menu and may be updated over-the-air with new  
services when customers request them.  
Harvey_ Comparison Chart  
Harvey  
Band  
VGA  
LCM  
FM Radio  
FLASH  
W230  
W388  
W216  
W231  
GSM 900/1800, GSM 850/1900  
GSM 900/1800, GSM 850/1900  
GSM 900/1800, GSM 850/1900  
GSM 900/1800, GSM 850/1900  
NO  
YES  
NO  
1.6 CSTN  
1.8 TFT  
YES  
YES  
NO  
128/64  
256/128  
128/64  
128/64  
1.6 CSTN  
1.6 CSTN  
NO  
YES  
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General Functions  
Controls, Indicators, and Input/Output (I/O) Connectors  
The W230/W388/W216/W231 phone's controls are located on the front side of the device and  
on the keyboard as shown in below. Indicators icons are displayed on the LCD.  
Listen to music  
Change phone, connect  
to computer  
Left Soft Key  
Right Soft Key  
Power/End Key  
Send Key  
Centre Key  
Microphone  
Navigation Key  
Press & hold  
the Power  
Key O until  
the display  
lights up to  
turn on your  
phone.  
Press the  
Navigation  
Key S up/  
down/left/  
right to  
highlight a  
menu  
feature.  
Press the  
Center Key  
s to open  
the Main  
Menu.  
Press the  
Center Key  
s to select  
it.  
Figure 1. W230/W388/W216/W231 Telephone Control Locations  
Menu Navigation  
W230/W388/W216/W231 telephones are equipped with a simplified icon and graphical-based  
user interface. See the table below for details of the W230/W388/W216/W231 menu structure. A  
five-way navigation key allows you to move easily through menus and confirm your selection.  
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W230/W388/W216/W231  
Liquid Crystal Display (LCD)  
The LCD provides a 700 square millimeter multicolor backlit color display with user-  
adjustable contrast settings for optimum readability in all light conditions. The bit-map 128 x  
128 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts.  
When you turn on your phone, it displays the home screen. To dial a number from the  
home screen, press number keys and O.  
Note: Your home screen might look a little different from this example.  
Right Soft Key Label  
Left Soft Key Label  
Soft key labels show the current soft key functions.  
For soft key locations, see page 2.  
Press the navigation key S up, down, left, or right to select items in the home screen.  
Status indicators can appear across the top of the home screen:  
indicator  
Vertical bars show the strength of the network connection.  
6 Signal Strength  
Indicates phone is in a digital coverage area and is roaming off  
network.  
,
Roaming  
Missed Call  
Indicates that you received an unanswered call.  
O
Voice Call/  
Incoming Call  
Shows during an active voice call.  
Shows battery charge level. The more bars, the greater the  
charge.  
E
Battery Level  
Indicates Style (in Ring Styles) is set to Loud.  
Indicates Style (in Ring Styles) is set to Soft.  
Indicates Style (in Ring Styles) is set to Silent.  
Loud Ring  
Soft Ring  
õ
ô
All Sounds Off  
Í
Vibrate then  
Ring  
Indicates Style (in Ring Styles) is set to Vibe then Ring.  
ö
Indicates Style (in Ring Styles) is set to Vibrate.  
Vibrate  
Î
Spkrphone On  
Indicates speakerphone is on.  
New Text  
Message  
Appears when you receive a new text message.  
New Voicemail  
Message  
Appears when you receive a new voicemail message.  
Figure 2. W230/W388/W216/W231 Display Icon Indicators  
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Level 1-2 Service Manual  
User Interface Menu Structure  
The table below shows a portion of the W230/W388/W216/W231 telephone menu structure.  
* Optional Network, SIM card, or subscription-dependent features.  
Menu Map  
main menu  
h Multimedia  
Extras  
• Calculator  
• MyMenu  
• Alarm clock  
• Stop watch  
• Chat*  
• Dialling services*  
• STK*  
É
n Contacts  
• Camera  
• Pictures  
• Sounds  
• Music  
s Recent calls  
• Received calls  
• Dialed calls  
• Notepad  
• FM radio  
• Call times  
• Call cost *  
• Data times  
• Data volumes  
l Personalize  
• Home Screen  
• Main menu  
• Colour Setting  
• Greeting  
• Calendar  
• Phone Inspector  
e Messages  
• Create  
Q Games  
• Java  
• Wallpaper  
• Screensaver  
• Speed Dial  
• Inbox  
• Drafts  
• Outbox  
• Quick notes  
• Voicemail  
• Browser msgs  
• Info services  
• MMS templates  
• Games  
WebAccess  
á • Start browser  
w Settings  
• (see next page)  
• Web shortcut  
• Go to URL  
• Web session  
• Stored pages  
• History  
* Network Dependent  
This is the standard main  
menu layout.  
• General setting  
Your phone’s menu may  
be a little different.  
settings menu  
Easy menu  
• DTMF  
Security  
• TTY Setup*  
• Master reset  
• Master clear  
• Format additional  
storage device  
• Phone Lock  
• Lock Keypad  
• Auto Key Lock  
• Fixed Dial*  
• Call Barring  
• SIM PIN  
• New Passwords  
• Restrict Calls  
• Block List  
t Ring Style  
• Style  
Style detail  
H Call divert  
• Voice calls  
• Fax calls*  
Phone Status  
• My numbers  
• Active line*  
m
• Data calls*  
• Cancel all  
• Divert status  
• Battery metre  
Easy Prefix  
• Auto Change*  
• Pref.Op*  
S Headset  
• Auto Answer  
In Call Setup  
• In-Call Timer  
• Call Cost Setup  
• My Caller ID  
• Answer Options  
• Call Waiting  
Airplane Mode  
• Airplane Mode  
• Prompt At Startup  
Java Settings  
• Java System  
• InvisibeNET  
• Delete All Apps  
• App Backlight  
• App App Vibration  
• App Volume  
j Network  
• Hearing Aid*  
• New Network  
• Network Setup  
• Avail. Networks  
• My Network List  
• Service Tone  
w Initial Setup  
• Time and Date  
• Auto Redial  
• Display settings  
• Backlight  
* Network Dependent  
• Call Drop Tone  
• Band Selection  
• Scroll  
• Language  
Figure 3. W230/W388/W216/W231 Menu Structure  
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W230/W388/W216/W231  
Battery Function  
The telephone displays a battery charge indicator icon in the idle screen to indicate the battery  
charge level. The gauge shows four levels: 50%, 20%, 5%, and Low Battery.  
Removing the battery causes the phone to shut down immediately and loose any pending work  
(partially entered phone book entries or outgoing messages, for example).  
Note: All batteries can cause property damage and/or bodily injury such as burns if a  
conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The  
conductive material may complete an electrical circuit (short circuit) and become quite hot.  
Exercise care in handling any charged battery, particularly when placing it inside a pocket,  
purse, or other container with metal objects.  
If the battery is removed while receiving a message, the message is lost.  
To ensure proper memory retention, turn the phone OFF before removing the  
battery.Immediately replace the old battery with a fresh battery.  
Operation  
For detailed operating instructions, refer to the appropriate User Guide.  
Tools and Test Equipment  
The table below lists the tools and test equipment used on W230/W388/W216/W231  
telephones. Use either the listed items or the equivalent.  
Table 1: General Test Equipment and Tools  
1
Motorola Part Number  
See Table 3  
Description  
Application  
Charger  
Used to charge battery and power phone  
0180386A82  
Antistatic Mat Kit (includes 66-80387A95  
antistatic mat, 66-80334B36 ground  
cord, and 42-80385A59 wrist band)  
Provides protection from damage to  
phone caused by electrostatic discharge  
(ESD)  
-
Antistatic Gloves  
Provides protection from damage to  
phone caused by electrostatic discharge  
(ESD)  
0-00-00-3005 (AMS)  
Disassembly tool, plastic with flat and  
pointed ends (manual opening tool)  
Used during assembly/disassembly  
0-00-00-40861 (AMS)  
Camera disassembly Jig tool  
Tweezers, plastic  
6680388B01  
-
Used during assembly/disassembly  
Used with Screw Driver  
T5 Screw driver  
2
Digital Multimeter  
Used to measure battery voltage  
HP34401A  
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or  
FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.  
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.  
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Level 1-2 Service Manual  
Figure 4. A screwdriver (T5), a pair of tweezers, wedge tool  
Disassembly  
This section describes how to disassemble a W230/W388/W216/W231 telephone. Tools and  
equipment used are listed on the preceding page.  
Many of the integrated devices used in this phone are vulnerable to damage from electrostatic  
discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and  
servicing any internal components.  
Avoid stressing the plastic in any way to avoid damage to either the plastic or internal  
components.  
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W230/W388/W216/W231  
Removing and Replacing the Battery  
All batteries can cause property damage and/or bodily injury such as burns if a conductive  
material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive  
material may complete an electrical circuit (short circuit) and become quite hot. Exercise care  
in handling any charged battery, particularly when placing it inside a pocket, purse, or other  
container with metal objects.  
1.  
2.  
Ensure the phone is turned off.  
Push the latch and pop out the battery cover.  
Figure 5. Removing the battery cover  
3. Press the tab to pop out the battery.  
There is a danger of explosion if the Lithium ion battery is replaced incorrectly. Replace only  
with the same type of battery or equivalent as recommended by the battery manufacturer.  
Dispose of used batteries according to the manufacturer's instructions.  
4.  
To replace, insert the battery with 2 tabs on its bottom end into the battery slot.  
Figure 6. Replace the battery cover  
5.  
Click the battery into place, then slip the battery cover over it.  
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Level 1-2 Service Manual  
Removing and Replacing the T-flash Card  
1.  
2.  
Remove the battery.  
Remove the T-flash from its holder by sliding it in the direction shown below.  
Figure 7. Removing the T-flash card  
3. To replace, carefully slide the T-flash into position in its socket.  
Removing and Replacing the SIM Card  
1.  
Remove the SIM from its holder by sliding it in the direction shown below.  
Figure 8. Removing the SIM card  
2.  
To replace, carefully slide the SIM into position in its socket.  
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W230/W388/W216/W231  
Removing the audio jack cover  
1.  
Remove the audio jack cover.  
Figure 9.  
Removing the EMU jack cover  
1.  
Remove the EMU jack cover.  
Figure 10.  
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Level 1-2 Service Manual  
Removing and Replacing the Front Housing  
1.  
Pull open the top of the front housing.  
Figure 11.  
2.  
Remove the front housing.  
Figure 12. Removing the front housing  
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W230/W388/W216/W231  
3.  
(Optional) Remove and replace the rubber keypad. It slips out of the front housing.  
Figure 13. Removing the rubber keypad  
4.  
To replace, simply snap the front and back halves together again.  
5.  
6.  
Remove six T5 screws around the rear housing.  
Use torque force of 13.73 N-cm.  
Figure 14. Removing the six T5 screws  
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Level 1-2 Service Manual  
Removing and Replacing the Transceiver Board, Back Housing, and Vibrator  
Module  
1.  
2.  
Remove the front housing.  
Disengage the both side hooks which help to secure the transceiver board to the rear  
housing, and then pop it out.  
Figure 15. Disengaging the side hooks  
3. In the rear housing component, gently pry out the vibrator module.  
Figure 16. Removing the vibrator module  
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W230/W388/W216/W231  
Removing the key frame  
1.  
Remove the key frame.  
Figure 17.  
Removing and Replacing the Antenna Module, Microphone  
1.  
2.  
Remove the transceiver board, the vibrator module, and the rear housing.  
Gently snap the antenna away from the transceiver board.  
Figure 18. Removing the antenna module  
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Level 1-2 Service Manual  
3.  
(Optional) Remove and replace the speak.  
Figure 19. Removing the microphone  
4. Carefully pry off the microphone component.  
Figure 20. Removing the microphone  
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W230/W388/W216/W231  
Removing the board to board connector  
1.  
Removing the board to board connector.  
Figure 21.  
Removing and Replacing the LCD Screen  
1.  
2.  
Remove the antenna module as described earlier.  
Gently pry the LCD screen away from the Transceiver board. Six hooks hold it in place  
(three on each side).  
Figure 22. Pry the LCD screen away from the Transceiver board  
3.  
4.  
5.  
Detach the cable connecting the LCD screen to the Transceiver board.  
To replace it, gently solder the cable to the Transceiver board then mount the LCD.  
Restore the antenna module and other parts.  
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Level 1-2 Service Manual  
Removing and Replacing the LCD Shielding Case  
1.  
2.  
Remove the LCD screen as described earlier.  
Gently pry the LCD shielding case away from the LCD screen.  
Shielding case  
Figure 23. Pry the LCD shielding case away  
3. (Optional) Remove and Replace the receiver.  
Figure 24. Pop out the receiver  
4.  
5.  
To replace it, mount the LCD shielding case over the LCD screen.  
Restore the LCD screen and other parts.  
May 30, 2008  
26  
     
W230/W388/W216/W231  
Removing and Replacing the Camera Module  
1.  
Remove the gasket of Camera.  
Figure 25. Remove the gasket of Camera  
2.  
Use Jig to clip out the camera module gently.  
Notice: Please use Jig (AMS PN: 0-00-00-40861 /CCI PN:  
XXXX005700W) to remove Camera module.  
Figure 26. Use Jig to clip out the camera module gently  
27  
May 30, 2008  
   
Level 1-2 Service Manual  
3.  
(Optional) remove and replace the camera module.  
Figure 27. Remove the camera module  
4.  
Restore the camera module and other parts.  
May 30, 2008  
28  
W230/W388/W216/W231  
Subscriber Identity Module (SIM) and Identification Label  
SIM  
A SIM is required to access the existing local GSM network, or remote networks when  
traveling (if a roaming agreement has been made with the provider).  
The SIM contains:  
All the data necessary to access GSM services  
The ability to store user information such as phone numbers  
All information required by the network provider to provide access to the network  
Identification  
Each Motorola GSM phone is labeled with a variety of identifying numbers. The following  
information describes the current identifying labels.  
Mechanical Serial Number (MSN)  
The MSN is an individual unit identity number and remains with the unit throughout its  
life.  
The MSN can be used to log and track a phone on Motorola's Service Center Database.  
The MSN is divided into 4 sections as shown in Figure 28.  
MSN 10 Digits  
3 Digits  
APC  
1 Digit  
DC  
2 Digits  
DC  
4 Digits  
SNR  
Account Product Code  
i.e. StarTACTM Phone130  
Distribution Center  
i.e. Easter Inch  
Date Code: Year and  
Month of Shipment  
Unit's individual serial  
number  
Figure 28. MSN Label Breakdown  
International Mobile Station Equipment Identity (IMEI)  
The International Mobile Station Equipment Identity (IMEI) number is an individual number  
unique to the Transceiver and is stored within the unit's memory. The IMEI uniquely identifies  
an individual mobile station and thereby provides a means for controlling access to GSM  
networks based on mobile station types or individual units. The full IMEI structure is listed in  
the table below.  
29  
May 30, 2008  
                 
Level 1-2 Service Manual  
Table 2: IMEI Number Breakdown  
TAC Serial Number  
NNXXXXXX ZZZZZZ  
Check Digit  
A
Where  
TAC  
Type Allocation Code, formerly known as Type Approval Code  
Reporting Body Identifier (BABT or CTIA)  
Type Identifier (defined by BABT or CTIA)  
Individual unit serial number  
NN  
XXXXXX  
ZZZZZZ  
Phase 1 = 0.  
A
Phase 2 & 2+= check digit and is defined as a function of  
all other IMEI digits  
Other label number configurations present are:  
TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e.  
V100).  
PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the  
product is shipped.  
May 30, 2008  
30  
W230/W388/W216/W231  
Troubleshooting  
Manual Test Mode  
Motorola W230/W388/W216/W231 telephones are equipped with a manual test mode  
capability. This allows service personnel to verify functionality and perform fault isolation by  
entering keypad commands.  
To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.  
1.  
Press and hold  
to turn the phone OFF.  
2.  
3.  
4.  
5.  
Remove the battery as described in the procedures.  
Remove the customer’s SIM card from the phone as described in the procedures.  
Insert the test SIM into the SIM slot.  
Replace the battery as described in the procedures.  
6.  
Press and hold  
to turn the phone ON.  
Manual Test Mode Commands  
Table 3: Manual Test Commands  
Key Sequence  
Test Function/Name  
Remarks  
#02#  
#03#  
Handset information  
RF information  
#04#  
ADC information  
Simple Test mode  
FFS format  
#09#  
**0102#  
**0105#  
*#06#  
Disable EFEM mode  
IMEI number  
31  
May 30, 2008  
       
Level 1-2 Service Manual  
Troubleshooting Chart  
Table 4: Level 1 and 2 Troubleshooting Chart  
Symptom  
Probable Cause  
Verification and Remedy  
1. Telephone will not turn on or stay on.  
a) Battery either discharged or  
defective.  
Measure battery voltage across a 50 ohm (>1  
Watt) load. If the battery voltage is <3.25 Vdc,  
recharge the battery using the appropriate  
battery charger. If the battery will not  
recharge, replace the battery. If battery is not  
at fault, proceed to b.  
b) Battery terminals open or mis-  
aligned.  
Visually inspect the battery terminals on both  
the battery and the telephone. Realign and, if  
necessary, either replace the battery or refer  
to a Level 3 Service Center for the battery  
connector replacement. If battery terminals  
are not at fault, proceed to c.  
c) keypad defective.  
Replace the keypad. Temporarily connect a  
+3.6 Vdc supply to the battery terminals.  
Press and hold the PWR button. If unit turns  
on and stays on, disconnect the dc power  
source and reassemble with the new keypad.  
2. Telephone exhibits poor reception or  
erratic operation such as calls frequently  
dropping or weak or distorted audio.  
Connections to or from lower PCB  
defective.  
Check connection between the antenna and  
the lower PCB.  
3. Display is erratic, or provides partial  
or no display.  
LCM defective.  
Replace the LCM. Verify that the fault has  
been cleared and reassemble the unit with  
the new LCM.  
4. Incoming call alert transducer audio  
distorted or volume is too low.  
Speaker defective.  
Replace the speaker as described in the pro-  
cedures. Verify that the fault has been  
cleared and reassemble the unit with the new  
speaker.  
5. Telephone transmit audio is weak.  
(usually indicated by called parties com-  
plaining of difficulty in hearing voice).  
Microphone defective.  
Replace the microphone as described in the  
procedures. Verify that the fault has been  
cleared and reassemble the unit with the new  
microphone.  
6. Receive audio from earpiece speaker  
is weak or distorted.  
a) Connections to or from lower  
PCB defective.  
Check connection between the antenna and  
the lower PCB. If the connection is OK, pro-  
ceed to b.  
b) Speaker defective.  
Temporarily replace the speaker with a  
known good speaker. Ensure good connec-  
tion. Place a call and verify improvement in  
earpiece audio. If fault is cleared, reassemble  
the telephone with the good speaker.  
May 30, 2008  
32  
 
W230/W388/W216/W231  
Table 4: Level 1 and 2 Troubleshooting Chart (Continued)  
Symptom  
Probable Cause  
SIM card defective.  
Verification and Remedy  
7. Telephone will not recognize or accept  
SIM card.  
Check the SIM card contacts for dirt. Clean if  
necessary, and check if fault has been  
cleared. If the contacts are clean, insert a  
known good SIM card into the telephone.  
Power up the unit and confirm that the card  
has been accepted. If the fault no longer  
exists, replace the defective SIM card.  
8. Keypad not functioning.  
Keypad defective.  
a) Vibrator faulty.  
Use alcohol to wipe the keypad metal dome.  
Check if fault has been cleared. If the fault is  
still present, either replace the keypad or  
refer to a Level 3 Service Center for the key-  
pad metal dome replacement.  
9. Vibrator feature not functioning.  
Check general condition of vibrator. If it is  
good, proceed to b.  
b) Vibrator defective.  
Replace the defective vibrator.  
10. No or weak audio when using head-  
set.  
Headset plug not fully pushed.  
Ensure the headset plug is fully seated in the  
jack.  
Programming: Software Upgrade and Flexing  
Contact your local technical support engineer for information about equipment and procedures  
for flashing and flexing.  
33  
May 30, 2008  
 
Level 1-2 Service Manual  
Part Number Charts (W230)  
The following section provides a reference for the parts associated with W230 telephones.  
Exploded View Diagram  
Figure 29. W230 Exploded View Diagram  
May 30, 2008  
34  
     
W230/W388/W216/W231  
Exploded View Parts List  
Table 5: W230 Exploded View Parts List  
Part Number  
001  
002  
003  
004  
005  
006  
051  
251  
300  
301  
302  
303  
304  
305  
306  
307  
308  
309  
310  
311  
Item Number  
7630121256W  
2240133209W  
3930507104W  
2220601502W  
2250160808W  
2300H38001W  
82E5800003W  
6911120001W  
5501780001W  
2545H38001W  
2541H38003W  
2511H38001W  
3104H38011W  
3012H38001W  
254BH38001W  
3109H38001W  
302FH38001W  
3064H38002W  
303EH38001W  
3061H38004W  
3064H38001W  
2512H38001W  
3028H38001W  
3062H38001W  
302BH38001W  
302BH38002W  
303MH38001W  
3501750102W  
Description  
Specification  
LCM  
WD-Y1212VC-6CLW 128*128 WINTEK  
SDR1332F-S2-FB5-G AAC  
RECEIVER  
SPR-VIB  
ψ
5*L7.15 1.3V NEBG-MC3 SHICOH  
MIC  
ACMG6015-03P22-213 -41dB AAC  
DMS1608F-05-PC-F1B-G 8ohm AAC  
H38 ANT+HOLDER EU  
SPEAKER  
I-ANTENNA  
LABEL  
ψ
E58 WATERPROOF 3M5559 4mm  
F/WMB 33  
ME/PT 33  
MARK  
H38 GA-144  
H38 MANDARIN  
H38-ABS-CHROME-M-LOGO  
H38-MR58-0.8MM-BLACK  
H38-SILVER  
LCD-LENS  
UPP-ASSY  
DIAL-KEY  
SHIELDASY  
PLATE  
H38-P+R-BLACK-E-21KEY  
H38-LCM-BRACK+SPONGE ASSY  
H38-PC-KEYPAD  
MET-DOME  
SPK-GASKE  
MYLAR  
ψ
H38- 4*160g-21KEY  
H38-RUBBER-39.2*24.4*2.8-SPK  
H38-MYLAR-ON-RF  
SPK-SPON  
DUST-PRO  
MYLAR  
H38-PORON-12.4*9.4*1.05T  
H38-MESH-6.5*22-SPK  
312  
313  
314  
315  
316  
317  
318  
385  
H38-PC-8.14*3.09*0.08T  
H38-LICORICE  
LOW-ASSY  
RF-COV  
H38-RUBBER-LICORICE  
H38-PC-BLACK  
NAMEPLATE  
RUBBERPAD  
RUBBERPAD  
SPONGE  
SCREW_G  
H38-TPU-15.21*7-AUDIO-LICORICE  
H38-TPU-15.21*7-EMU-LICORICE  
H38-PORON-9.7*7.7*1-MB BTB  
TORX M1.7*5.0-BLACK-NI KL  
35  
May 30, 2008  
 
Level 1-2 Service Manual  
Part Number Charts (W388)  
The following section provides a reference for the parts associated with W388 telephones.  
Exploded View Diagram  
Figure 30. W388 Exploded View Diagram  
May 30, 2008  
36  
   
W230/W388/W216/W231  
Exploded View Parts List  
Table 6: W388 Exploded View Parts List  
Part Number  
001  
002  
003  
004  
005  
006  
007  
008  
251  
300  
301  
302  
303  
304  
305  
306  
307  
308  
309  
310  
311  
Item Number  
763000189GW  
2240071103W  
2220432301W  
3930507104W  
2250160808W  
2300H38001W  
7650600301W  
82E5800003W  
6911190001W  
5501870001W  
2545M83001W  
2541M83001W  
2511M83001W  
3104M83011W  
3109M83001W  
3012M83001W  
303MH38001W  
3068M83001W  
302FH38001W  
303EH38001W  
3061M83006W  
3061M83005W  
3064M83001W  
302BM83001W  
302BM83002W  
2512M83001W  
3028M83002W  
254GM83003W  
254CM83001W  
3062M83001W  
3501755102W  
Description  
Specification  
990000214 128*160 TPO  
SDRP0711KJ01-F2-G AAC  
LCM  
RECEIVER  
MIC  
ψ
KUF4323-013220 6*1.5 -41dB  
SPR-VI  
ψ
5*L7.15 1.3V NEBG-MC3 SHICOH  
DMS1608F-05-PC-F1B-G 8ohm AAC  
H38 ANT+HOLDER EU  
SPEAKER  
I-ANTENNA  
CMOS SENS  
LABEL  
CCS600320V03850L VGA 6*6*4.97C  
E58 WATERPROOF 3M5559 f 4mm  
M83 GA-165  
F/WMB 33  
ME/PT 33  
MARK  
M83 BLACK/SLATE  
M83-ABS-DARK CHROME-M-LOGO  
M83-MR58-CLEAR BLACK  
M83-BLACK SLATE  
LCD-LENS  
UPP-ASSY  
DIAL-KEY  
MET-DOME  
SHIELDASY  
SPONGE  
M83-P+R-BLK-E-21KEY RED R  
M83-f 4*160g-21KEY  
M83-LCM-BRACK+SPONGE ASSY  
H38-SRS40P-MB BT  
GASKET  
M83-RUBBER-CMOS  
SPK-GASKE  
SPK-SPON  
DUST-PRO  
DUST-PRO  
MYLAR  
H38-RUBBER-ANTENNA HOLDER  
H38-SRS40P-SPEAKER  
M83-MESH-SPK-RED  
312  
313  
314  
315  
316  
317  
318  
319  
320  
385  
M83-MESH-3RD-REC-RED  
M83-PC-LANYARD  
RUBBERPAD  
RUBBERPAD  
LOW-ASSY  
RF-COV  
M83-TPU-AUDIO-BLACK  
M83-TPU-EMU-BLACK  
M83-BLACK  
M83-SILICON-BLACK  
CMOS-LENS  
SCREW-COV  
NAMEPLATE  
SCREW_G  
M83-MR58-CLEAR RED  
M83-SILICON-BLACK  
M83-PC-BLACK W388  
FPH T5-M1.7*5.5-BLACK-SAE 1018  
37  
May 30, 2008  
 
Level 1-2 Service Manual  
Part Number Charts (W216)  
The following section provides a reference for the parts associated with W216 telephones.  
Exploded View Diagram  
Figure 31. W216 Exploded View Diagram  
May 30, 2008  
38  
   
W230/W388/W216/W231  
Exploded View Parts List  
Table 7: W216 Exploded View Parts List  
Part Number  
001  
002  
003  
004  
005  
006  
007  
008  
009  
010  
251  
300  
301  
302  
303  
304  
305  
306  
307  
308  
310  
311  
Item Number  
7630121256W  
2240133209W  
3930507104W  
2220601502W  
2250160808W  
2300H38001W  
8701000034W  
82E5800003W  
82E7200001W  
82H8000003W  
6911120041N  
550193H001N  
2545M51001W  
2541M51001W  
2511H38002W  
3104M51031W  
3012H38001W  
254BH38001W  
3109H38001W  
302FH38001W  
303EH38001W  
3061H38004W  
3064H38001W  
2512H38001W  
3028H38001W  
3062H38003W  
302BH38001W  
302BH38002W  
303MH38001W  
3064M51001W  
3501750102W  
Description  
Specification  
LCM  
WD-Y1212VC-6CLW 128*128 WINTEK  
SDR1332F-S2-FB5-G AAC  
RECEIVER  
SPR-VIB  
ψ
5*L7.15 1.3V NEBG-MC3 SHICOH  
MIC  
ACMG6015-03P22-213 -41dB AAC  
DMS1608F-05-PC-F1B-G 8ohm AAC  
H38 ANT+HOLDER EU  
SPEAKER  
I-ANTENNA  
PE BAG  
H38 W/O TALC 70*160mm  
LABEL  
ψ
E58 WATERPROOF 3M5559 4mm  
LABEL  
E72 3C LABEL FOR PRC  
H80 CMM LOGO FOR PRC  
M51 GA-144  
LABEL  
F/WMB 33  
ME/PT 33  
MARK  
M51 LICORICE DK-MC CMCC  
M51-ABS-BLACK-M-LOGO  
M51-MR58-0.8MM-BLACK-CMCC  
H38-LICORICE  
LCD-LENS  
UPP-ASSY  
DIAL-KEY  
SHIELDASY  
PLATE  
M51-P+R-BLACK_SLATE-MC-21KEY  
H38-I CHIUN-LCM SHD ASSY  
H38-PC-KEYPAD  
MET-DOME  
SPK-GASKE  
SPK-SPON  
DUST-PRO  
MYLAR  
ψ
H38- 4*160g-21KEY  
H38-RUBBER-ANTENNA HOLDER  
H38-SRS40P-SPEAKER  
H38-MESH-SPK  
312  
313  
314  
315  
316  
317  
318  
319  
385  
H38-PC-LANYARD  
LOW-ASSY  
RF-COV  
H38-LICORICE  
H38-RUBBER-LICORICE  
H38-PC-BLACK-CMCC  
H38-TPU-15.21*7-AUDIO-LICORICE  
H38-TPU-15.21*7-EMU-LICORICE  
H38-SRS40P-MB BTB  
NAMEPLATE  
RUBBERPAD  
RUBBERPAD  
SPONGE  
MYLAR  
M51-PC-T_FLASH  
SCREW_G  
TORX M1.7*5.0-BLACK-NI KL  
39  
May 30, 2008  
 
Level 1-2 Service Manual  
Part Number Charts (W231)  
The following section provides a reference for the parts associated with W231 telephones.  
Exploded View Diagram  
Figure 32. W231 Exploded View Diagram  
May 30, 2008  
40  
   
W230/W388/W216/W231  
Exploded View Parts List  
Table 8: W231 Exploded View Parts List  
Part Number  
001  
002  
003  
004  
005  
006  
007  
008  
251  
300  
301  
302  
303  
304  
305  
306  
307  
308  
309  
310  
311  
Item Number  
2240133209W  
7630121256W  
2220601502W  
3930507104W  
2250160808W  
2300H38001W  
8701000029W  
82E5800003W  
6911120001N  
5501960101N  
2545H38001W  
2541M55001W  
2511M55002W  
3104M55012W  
3012H38001W  
254BH38001W  
3109H38001W  
302FH38001W  
303MH38001W  
303EH38001W  
3061H38004W  
3064H38001W  
2512H38001W  
3028H38001W  
3062M55001W  
302BH38001W  
302BH38002W  
3501750102W  
Description  
RECEIVER  
Specification  
SDR1332F-S2-FB5-G AAC  
LCM  
WD-Y1212VC-6CLW 128*128 WINTEK  
ACMG6015-03P22-213 -41dB AAC  
MIC  
SPR-VIB  
ψ
5*L7.15 1.3V NEBG-MC3 SHICOH  
SPEAKER  
I-ANTENNA  
PE BAG  
DMS1608F-05-PC-F1B-G 8ohm AAC  
H38 ANT+HOLDER EU  
H80 W/O TALC 70*190MM  
LABEL  
ψ
E58 WATERPROOF 3M5559 4mm  
F/WMB 33  
ME/PT 33  
MARK  
H38 GA-144  
M55 LICORICE/MANDARIN  
H38-ABS-CHROME-M-LOGO  
M55-MR58-0.8MM-BLACK SLATE  
M55-LICORICE WITH MANDARIN  
M55-P+R-LICORICE-E-21KEY  
H38-I CHIUN-LCM SHD ASSY  
H38-PC-KEYPAD  
LCD-LENS  
UPP-ASSY  
DIAL-KEY  
SHIELDASY  
PLATE  
MET-DOME  
SPK-GASKE  
SPONGE  
SPK-SPON  
DUST-PRO  
MYLAR  
ψ
H38- 4*160g-21KEY  
H38-RUBBER-ANTENNA HOLDER  
H38-SRS40P-MB BTB  
H38-SRS40P-SPEAKER  
H38-MESH-SPK  
312  
313  
314  
315  
316  
317  
385  
H38-PC-LANYARD  
LOW-ASSY  
RF-COV  
H38-LICORICE  
H38-RUBBER-LICORICE  
M55-PC-BLACK  
NAMEPLATE  
RUBBERPAD  
RUBBERPAD  
SCREW_G  
H38-TPU-15.21*7-AUDIO-LICORICE  
H38-TPU-15.21*7-EMU-LICORICE  
TORX M1.7*5.0-BLACK-NI KL  
There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly. Replace  
only with the same type of battery or equivalent as recommended by the battery manufacturer.  
Dispose of used batteries according to the manufacturer's instructions.  
To order parts please use the following Link:  
(Password is required)  
For information on ordering parts please contact EMEA at +49 461 803 1638.  
41  
May 30, 2008  
 
Level 1-2 Service Manual  
Accessories  
Table 9: List of Accessories  
Description  
Part Number  
Mini-USB plug Accessories  
EMU Switch Mode Midrate (PRC)  
EMU Switch Mode Midrate (US)  
SPN5188  
SPN5185  
SPN5216  
SPN5189  
SPN5190  
SPN5193  
SPN5194  
SPN5186  
SPN5187  
SPN5192  
SPN5274  
SPN5351  
SPN5196  
SPN5197  
SPN5198  
SPN5199  
SPN5200  
SPN5202  
SPN5270  
SPN5275  
SPN5353  
SYN8127  
SYN7456  
SYN7455  
SPN5440A  
EMU Switch Mode Midrate (Taiwan)  
EMU Switch Mode Midrate (Euro)  
EMU Switch Mode Midrate (HK/UK)  
EMU Switch Mode Midrate (Australia)  
EMU Switch Mode Midrate (India)  
EMU Switch Mode Midrate (Mexico)  
EMU Switch Mode Midrate (Brazil)  
EMU Switch Mode Midrate (Arg)  
EMU Switch Mode Midrate (Japan)  
EMU Switch Mode Midrate (Korea)  
EMU Switch Mode Dual Rate (Brazil)  
EMU Switch Mode Dual Rate (Arg)  
EMU Switch Mode Dual Rate (PRC)  
EMU Switch Mode Dual Rate (HK)  
EMU Switch Mode Dual Rate (Mex)  
EMU Switch Mode Dual Rate (US)  
EMU Switch Mode Dual Rate (Twn)  
EMU Switch Mode Dual Rate (Japan)  
P790 Portable Charger  
Charger Adapter  
Charger Adapter °V Aust / NZ Plug  
Charger Adapter °V Euro Plug  
Charger Adapter °V UK Plug  
Travel Charger BASE ONLY Standard- PRC  
COMMON USBA  
SKN6371x  
Data Cable Mini USB/USB/Serial  
512MB microSD card & Mot SD adapter  
1GB microSD card & Mot SD adapter  
2GB microSD card & Mot SD adapter  
SKN6253  
SYN1405  
SYN1406  
SYN1407  
In-Vehicle Accessories  
Hi Performance VPA  
P310 EMU MidRate  
VC700 EMU Power Adapter  
SPN5401  
SYN1630  
SYN0847  
Audio Accessories  
Batteries  
Mono Earbud Headset (Black)  
S212 Wired Stereo HS (2.5mm barrel)  
Headset One Touch w/ Send-End  
Stereo One-Touch Earbud  
SYN8390  
SYN1462  
SYN8419  
CHYN4516  
Battery BQ50 Li-Ion 940 mAh  
SNN5804A  
May 30, 2008  
42  
 
Level 1-2 Service Manual  
Index  
Index  
A
About  
Audience 5  
Conventions 6  
Scope 5  
Accessories and Aftermarket Division 7  
Audience 5  
B
Back Housing  
Removing and Replacing 22  
Battery  
Disposal 17  
Function 15  
Operation 15  
Removing and Replacing 17  
C
Caller Line Identification 11  
Controls 12  
Conventions 6  
Customer Support 6  
D
Disassembly 16  
E
Electrostatic Discharge 16  
F
Front Housing  
Removing and Replacing 19, 20  
G
General Functions 12  
H
Headset Connector Port 12  
May 30, 2008  
Index-1  
 
Index  
W230/W388/W216/W231  
I
Indicators 12  
Input/Output (I/O) Connectors 12  
International Mobile Station Equipment Identity (IMEI) 29  
Number Breakdown 29  
L
LCD Shielding Case  
Removing and Replacing 26, 27  
Left Soft Key 12  
Liquid Crystal Display (LCD) 13  
LCD Shielding Case 26  
Removing and Replacing 25  
M
Mechanical Serial Number 29  
Menu Key 12  
Menu Navigation 12  
Microphone 12  
N
Navigation Key 12  
O
Out of Box Failure Policy 6  
P
Part Number Charts 34  
Parts Replacement 7  
Accessories and Aftermarket Division 7  
Power Connector Port 12  
Power/End Key 12  
Product Overview 10  
Caller Line Identification 11  
Features 10  
SIM Toolkit™ - Class 2 11  
Product Support 6  
R
Right Soft Key 12  
S
Scope 5  
Send/Answer Key 12  
Signal Strength Indicator 13  
SIM Card 29  
Index-2  
May 30, 2008  
Level 1-2 Service Manual  
Index  
Identification Label 29  
International Mobile Station Equipment Identity (IMEI) 29  
Mechanical Serial Number 29  
Removing and Replacing 18  
SIM Toolkit™ - Class 2 11  
Specifications 8  
T
Troubleshooting 31  
U
USB Connector Port 12  
User Interface Menu Structure 14  
V
Vibrator Motor  
Removing and Replacing 23  
W
Warranty Service Policy 6  
Customer Support 6  
Out of Box Failure Policy 6  
Product Support 6  
May 30, 2008  
Index-3  
Index  
W230/W388/W216/W231  
Index-4  
May 30, 2008  
MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc.  
All other product or service names are the property of their respective owners.  
® Reg. U.S. Pat. & Tm. Off.  
© 2005 Motorola, Inc.  
All rights reserved.  
Personal Communications Sector,  
Sawgrass International Concourse  
789 International Parkway Room S2C  
Sunrise, FL 33323  

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