C156-F046-01EN
MDG3064UB, MDG3130UB
OPTICAL DISK DRIVES
MAINTENANCE MANUAL
Revision History
(1/1)
Revised section (*1)
(Added/Deleted/Altered)
Edition
01
Date
Details
—
2001.10.5
—
*1
Section(s) with asterisk (*) refer to the previous edition when those were deleted.
C156-F046-01EN
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Preface
This document describes procedures for maintenance of the MDG3064UB/MDG3130UB
(DynaMO 640U2/1300U2), a 3.5-inch magneto-optical disk drive. The
MDG3064UB/MDG3130UB (referred to as "the product" hereafter) is provided with the
MCM3064UB/MCM3130UB 3.5-inch magneto-optical disk drive unit (referred to as "MO
drive" hereafter). The components are built in a case designed specifically for the product.
Refer to related manuals for operations other than maintenance and for explanation about
an MO drive.
The organization of this manual, related reference manual and conventions for alert
messages follow.
Overview of Manual
This manual consists of the following six chapters, glossary, and abbreviation:
Chapter 1 Overview
This chapter introduces the MDG3064UB/MDG3130UB MO disk drive. The chapter
describes the system features and outline of maintenance.
Chapter 2 Diagnosis and Maintenance
This chapter describes maintenance conditions, diagnosis methods, failure analysis
procedures, and system updating procedures of the MDG3064UB/MDG3130UB MO disk
drive.
Chapter 3 Troubleshooting
This chapter describes troubleshooting of a system connected to a Macintosh G3 and
Windows computer.
Chapter 4 Returning Repaired Unit
This section describes procedures for unpacking, packing, transporting, and storing the
MDG3064UB/MDG3130UB MO disk drive.
Chapter 5 Cleaning
C156-F046-01EN
i
Preface
CONVENTIONS USED INTHIS MANUAL
Conventions for Alert Messages
This manual uses the following conventions to show the alert messages. An alert message
consists of an alert signal and alert statements. The alert signal consists of an alert symbol
and a signal word or just a signal word.
The following are the alert signals and their meanings:
This indicates a hazardous situation likely to result in
serious personal injury if the user does not perform the
procedure correctly.
This indicates a hazardous situation could result in serious
personal injury if the user does not perform the procedure
correctly.
This indicates a hazardous situation could result in minor
or moderate personal injury if the user does not perform
the procedure correctly. This alert signal also indicates
that damages to the product or other property, may occur if
the user does not perform the product correctly.
This indicates information that could help the user use the
product more efficiently.
In the text, the alert signal is centered, followed below by the indented message. A wider
line space precedes and follows the alert message to show where the alert message begins
and ends. The following is an example:
ii
C156-F046-01EN
Preface
(Example)
IMPORTANT
Fujitsu issues a Change Request/Notification regarding post-factory-shipment revision
number changes. When the user changes the version number, the revision-number label
should be updated as described above after the change is applied.The main alert messages
in the text are also listed in the “Important Alert Items.”
Attention
Please forward any comments you may have regarding this manual.
To make this manual easier for users to understand, opinions from readers are needed.
Please write your opinions or requests on the Comment at the back of this manual and
forward it to the address described in the sheet.
C156-F046-01EN
iii
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Important Alert Items
Important Alert Messages
The important alert messages in this manual are as follows:
A hazardous situation could result in minor or moderate personal injury if the
user does not perform the procedure correctly. Also, damage to the product
or other property, may occur if the user does not perform the procedure
correctly.
Task
Alert message
Page
Normal Operation
Normal Operation
When cleaning the drive, do not use a toxic cleaning agent.
In case of contact, immediately flush eyes with water.
5-1
5-7
C156-F046-01EN
v
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MANUAL ORGANIZATION
MDG3064UB, MDG3130UB
OPTICAL DISK DRIVES
MAINTENANCE MANUAL
(C156-F046)
1. OVERVIEW
2. DIAGNOSIS AND MAINTENANCE
3. TROUBLESHOOTING
4. RETURNING REPAIRED UNIT
5. CLEANING
<This manual>
MCE3130UB, MCF3064UB
OPTICAL DISK DRIVES
PRODUCT MANUAL
1. GENERAL DESCRIPTION
2. SPECIFICATIONS
3. INSTALLATION REQUIREMENTS
4. HOST INTERFACE
5. OPERATION AND CLEANING
6. DIAGNOSTICS AND MAINTENANCE
(C156-E222)
C156-F046-01EN
vii
REFERENCED STANDARDS
The product specifications and functions described in this manual conform to the following
standards:
Specification
Name
Concerned organization
(document) number
Universal Serial Bus Specification, Revision 1.1
USB implementers Forum
Universal Serial Bus Mass Storage Class Bulk-Only
Transport, Revision 1.0
USB implementers Forum
Universal Serial Bus Mass Storage Class
Specification Overview, Revision 1.0
USB implementers Forum
ISO/IEC (*1)
90mm Optical Disk Cartridges, rewritable and read
only, for data interchange.
ISO/IEC 10090
ISO/IEC 13963
ISO/IEC 15041
Data Interchange on 90mm Optical Disk cartridges
Capacity: 230 megabytes per cartridge.
ISO/IEC (*1)
Data Interchange on 90mm Optical Disk Cartridges
Capacity: 640 megabytes per cartridge.
ISO/IEC JTC1 (*1)
GIGAMO 1.3GB 90mm Magneto-Optical Disk
System.
FUJITSU LIMITED SONY
CORPORATION
Cherry Book Version
1.0
*1
ISO= International Organization for Standardization
IEC= International Electrical for Commission
JTC1= Joint Technical Committee 1
viii
C156-F046-01EN
Contents
CHAPTER 1 OVERVIEW ................................................................................ 1-1
1.1 Description 1-1
1.2 Maintenance Method 1-1
CHAPTER 2 DIAGNOSIS AND MAINTENANCE............................................ 2-1
2.1 Maintenance Conditions 2-1
2.2 Diagnosis 2-2
2.3 Troubleshooting Method 2-2
2.4 Unit Version Number 2-3
CHAPTER 3 TROUBLESHOOTING ............................................................... 3-1
3.1 For Macintosh Users 3-1
3.2 For Windows Users 3-2
CHAPTER 4 RETURNING REPAIRED UNIT.................................................. 4-1
4.1 Unpacking 4-1
4.2 Packing 4-1
4.3 Transportation 4-3
4.4 Storage 4-3
CHAPTER 5 CLEANING ................................................................................. 5-1
5.1 Cleaning Drive 5-1
C156-F046-01EN
ix
Contents
5.2 MO Cartridge Operation 5-2
5.2.1 MO cartridge 5-2
5.2.2 Write protect tab 5-3
5.2.3 Notes 5-3
5.3 Cleaning Cartridge 5-4
5.3.1 Cleaning tool 5-4
5.3.2 Cleaning procedure 5-5
x
C156-F046-01EN
Contents
Illustrations
Figures
Figure 2.1 Unit revision number label 2-3
Figure 2.2 Unit revision-number indication 2-4
Figure 4.1 Packing and handling of MDG3064UB/MDG3130UB 4-2
Figure 5.1 MO cartridge 5-2
Figure 5.2 Write protect tab 5-3
Figure 5.3 Cleaning procedure (1) 5-6
Figure 5.4 Cleaning procedure (2) 5-6
Figure 5.5 Cleaning procedure (3) 5-7
Figure 5.6 Cleaning procedure (4) 5-7
Tables
Table 5.1 Head cleaner 5-1
Table 5.2 Cleaning kit 5-4
Table 5.3 Packaged items (cleaning kit) 5-4
Table 5.4 Cleaning kit (supplement) 5-5
xi
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CHAPTER 1 OVERVIEW
1.1
1.2
Description
Maintenance Method
1.1 Description
This product assumes that repair operations are performed in a factory.
On-site replacement of an MO drive unit.
1.2 Maintenance Method
In the field, a faulty section should be isolated among the following four:
−
−
−
−
Main unit
Cable
Media
AC adapter
If a main unit is faulty, the product should be sent to Fujitsu for repairing in a
factory.
C156-F046-01EN
1-1
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CHAPTER 2 DIAGNOSIS AND MAINTENANCE
2.1
2.2
2.3
2.4
Maintenance Condition
Diagnosis
Troubleshooting Method
Unit Version Number
2.1 Maintenance Conditions
The following conditions are applicable to on-site maintenance:
(1) Preventive maintenance
No preventive maintenance is required.
(2) Service life
The internal MO drive does not require and overhaul during the first five years
after installation, provided that the customer cleans the disks and optical parts, and
handles them appropriately.
(3) Service system and repair
Fujitsu has a service system and repair facility for MO drives. Customers should
submit information required for the replacement or repair of an MO drive to the
responsible person in Fujitsu. The following information is usually required:
a) Model No. of the internal MO drive, part number (P/N), unit version number,
serial number (S/N), and manufacturing date
b) Fault occurrence status
•
•
•
Date of failure occurrence
System configuration
Environmental conditions (temperature and humidity, voltage, etc.)
c) Fault history
d) Fault details
•
•
•
Failure outline
Error messages
Other fault analysis information
C156-F046-01EN
2-1
Diagnosis and MaintenanceDiagnosis and Maintenance
2.2 Diagnosis
The MO drive has an initial self-diagnosis function, which checks the normal basic
operation of the MO drive.
•
Initial self-diagnosis function
When the power is turned on, the MO drive executes initial self-diagnosis,
which includes a basic test of hardware functions.
If an error is detected during self-diagnosis, the LED on the front panel of the
MO drive blinks. The status can be cleared by turning the power off and then
on again. When this status is cleared, the MO drive re-executes the initial
self-diagnosis.
2.3 Troubleshooting Method
The system-level troubleshooting steps listed below are performed for determining
if the fault is caused by an MO drive unit or caused by a system. The steps should
be performed by customers on-site.
Item
MO cartridge
Recommended procedure
Check that a recommended MO cartridge is loaded and the surface
of the disk is free from dirt or scratches.
AC adapter
Check whether power indicator on the device side has lighted up
before connecting the device between host computer with the USB
cable.
Interface cable connection
Check that the interface cable is correctly connected to the MO
drive.
System cable
Check that all cables in the system are correctly connected.
System diagnosis test
Execute the system level diagnostic routines given in the host
computer manual to further isolate the fault, if possible.
Intermittent or indefinite error Replace the MO drive if possible. If the faulty condition continues
after the replacement, the fault will not be caused by the MO drive.
Refer to the provided hardware and software manuals about the
system further, for clues of identifying cause of the failure.
2-2
C156-F046-01EN
Diagnosis and Maintenance
2.4 Unit Version Number
If a unit version number should be changed on site, take the following steps:
Figure 2.1 Unit revision number label
(1) Revision-number display at shipment
The unit version number of an MO drive is indicated by crossing out unnecessary
number with an equal sign (=) in the corresponding alphanumeric character string
on the label. (See Figure 2.2.)
(2) Revision number changes in the field
When the revision number is changed following part replacement or other
modifications, the applicable level is indicated by the corresponding number
enclosed with a circle in the corresponding number string. (See Figure 2.2.)
IMPORTANT
Fujitsu issues a Change Request/Notification regarding post-factory-shipment
revision number changes. When the user changes the version number, the
revision-number label should be updated as described above after the change is
applied.
C156-F046-01EN
2-3
Diagnosis and MaintenanceDiagnosis and Maintenance
Revision number indicated on shipment
=
=
=
Revision A2
Revision A3
REV. NO.
A
0
1
2
3
4
5
6
7
8
9
⇒
⇒
Revision number changed on site
=
0
=
1
=
2
REV. NO.
A
3
4
5
6
7
8
9
Remarks:
A is stamped in the revision-number indication
Figure 2.2 Unit revision-number indication
2-4
C156-F046-01EN
CHAPTER 3 TROUBLESHOOTING
3.1
3.2
For Macintosh Users
For Windows Users
3.1 For Macintosh Users
The following describes troubleshooting of the DynaMO MO drive connected to a
Macintosh computer.
An inserted MO disk is not mounted on desktop.
•
•
Is the MO disk drive properly connected to the Macintosh computer?
Verify that the MO disk drive and the Macintosh computer are connected to
each other properly. If two or more devices are connected to one another, also
check that all other devices are connected properly.
Has a device driver been installed?
If a device driver has not been installed, install a driver following the steps
described in "2. Installation" of the DynaMO User's Manual. The manual is
provided together with the drive unit.
•
•
Has a disk been initialized in proper format?
An MO disk formatted improperly cannot be mounted on desktop. Initialize
the disk in a format appropriate for the product.
Has a disk been initialized?
An MO disk that has not been initialized cannot be mounted on desktop.
Initialize the MO disk as described in the User's Manual.
An MO disk cannot be dismounted.
•
Has an MO disk icon on desktop been thrown away to "Trash" box?
On a Macintosh computer, an MO disk is dismounted by throwing an MO
disk icon away to "Trash" icon (by dragging and dropping an MO icon onto
"Trash" icon). Usually, pressing the eject button does not dismount an MO
disk.
C156-F046-01EN
3-1
TroubleshootingTroubleshooting
3.2 For Windows Users
The following describes troubleshooting of the DynaMO MO drive connected to a
Windows computer.
MO drive is not recognized/ MO drive icon does not appear on the desktop.
•
•
Is the MO disk drive properly connected to your PC?
Verify that the MO disk drive and the PC are connected to each other
properly.
Is AC adapter is connected?
If AC adapter is not connected to MO disk drive, disconnect the MO drive
from your PC, connect the AC adapter, and then re-connect MO disk drive to
your PC.
MO disk cannot be used properly.
•
Has the device driver been installed?
If the device drivers have not been installed in Windows 98 and Windows 98
Second Edition, install the device drivers following the steps described in the
User's Manual.
•
Is AC adapter is connected?
If the AC adapter is not connected to the MO disk drive, disconnect the MO
drive from your PC, connect the AC adapter, and then re-connect MO disk
drive to your PC.
3-2
C156-F046-01EN
CHAPTER 4 RETURNING REPAIRED UNIT
4.1
4.2
4.3
4.4
Unpacking
Packing
Transportation
Storage
4.1 Unpacking
The following provides notes on unpacking a replacing MO disk drive:
•
Ensure flat and level working space, and pay attention to indication of upside
and downside on a package box. Avoid placing the unit directly on a firm
desk, etc. Handle a unit on a soft material such as rubber mat, etc.
•
•
When removing cushions, pay attention not to strain an MO disk drive.
When taking a unit out of an anti-static plastic bag, pay extra attention not to
strain printed circuit surface and interface connectors.
•
If an MO disk drive is moved into a place where room temperature changes
by 10 degrees Celsius, leave the unit packed for more than 2 hours after
moving, for avoiding condensation.
4.2 Packing
The following provides notes on packing a replaced MO disk drive:
•
For packing, use the same cushions and a box as those provided upon delivery
of a unit. If the same cushions and a box are unavailable, use a box with
cushions that do not give physical shock to an MO disk drive.
•
•
Pack an MO disk drive with an MO cartridge removed (with the carriage
locked).
When packing an MO disk drive, provide sufficient protection against damage
on printed circuit surface and interface connectors.
•
•
Put an MO disk drive into an anti-static plastic bag with desiccant.
Provide plainly visible signs indicating "THIS SIDE UP" and "HANDLE
WITH CARE" outside a box.
•
Other provided materials (AC adapter, cable, media, etc.) should be kept
separately. Do not pack them with an MO disk drive.
C156-F046-01EN
4-1
Returning Repaired Unit
Figure 4.1 shows outline of packing procedures. Shapes and materials of cushions
may be different from those used with the same functions.
Figure 4.1 Packing and handling of MDG3064UB/MDG3130UB
4-2
C156-F046-01EN
Returning Repaired Unit
4.3 Transportation
The following provides notes on transporting an MO disk drive:
•
An MO disk drive must be transported in packed status in proper package. A
unit must not be turned over; always keep the top side up.
•
After unpacking, transportation of a drive must be limited to short distance,
avoiding shocks and vibrations using cushion. During transportation after
unpacking, it is recommended that an MO disk drive should be kept level.
4.4 Storage
The following provides notes on storing an MO disk drive:
•
•
Moisture-proof packing must be used for storage.
Drastic temperature changes must be avoided in storage environment for
preventing condensation.
C156-F046-01EN
4-3
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CHAPTER 5 CLEANING
5.1
5.2
5.3
Cleaning Drive
MO Cartridge Operation
Cleaning Cartridge
This chapter describes how to clean internal MO drive and the MO cartridge.
5.1 Cleaning Drive
When a dust or smoke of cigarette is stained to the lens actuator, a performance of
whole drive may be down. Clean the lens actuator periodically using following
head cleaner.
When cleaning the drive, do not use a toxic cleaning agent.
Note:
Cleaning period differs depending on the installation condition. Usually, cleaning
period is once a three months.
Table 5.1 Head cleaner
Part name
Order number
Head cleaner
CA90002-C980
(1) Cleaning method
Clean the head actuator with following method.
1. Turn on the power of the drive.
2. Insert the head cleaner.
3. The head cleaner is automatically loaded and the cleaning brush disk in the
head cleaner is rotated to clean the lens.
4. When the cleaning is finished, the head cleaner is automatically unloaded.
(cleaning time: 10 seconds)
C156-F046-01EN
5-1
Cleaning
IMPORTANT
Check the cleaning brush state by opening the shutter of the head cleaner. If the
tip of brush is open, used new head cleaner.
5.2 MO Cartridge Operation
5.2.1 MO cartridge
Figure 5.1 shows the MO cartridge. For operation and cleaning, users should be
familiar with the parts shown in the figure.
•
Shutter closed
2. Shutter
1. Cartridge case
3. Write protect tab
5. Hub
•
Shutter open
4. Disk
Figure 5.1 MO cartridge
5-2
C156-F046-01EN
Cleaning
5.2.2 Write protect tab
Moving the write protect tab determines whether writing is enabled. Use a
fingernail to move the write protect tab completely.
Figure 5.2 shows the write protect tab location.
Write protect tab
Figure 5.2 Write protect tab
5.2.3 Notes
To maintain the performance and reliability of the MO cartridge, keep the
following points in mind when using, storing, or transporting the cartridge:
(1) When using the cartridge:
•
Do not use the cartridge where exposed to direct sunlight or where the
temperature changes sharply, the temperature is high, or the humidity is high.
•
Do not apply excessive pressure to the cartridge case or shutter. Avoid
dropping the cartridge.
•
•
Do not use the cartridge in a dusty or smoky place.
Do not open the shutter or touch the disk surface.
C156-F046-01EN
5-3
Cleaning
(2) When storing the cartridge:
•
•
Do not place a heavy objects on the cartridge.
Do not store the cartridge where exposed to direct sunlight or where the
temperature changes sharply, the temperature is high, or the humidity is high.
•
Do not store the cartridge in a dusty or smoky place.
(3) When transporting the cartridge:
•
•
Put the cartridge in a nylon bag to protect it from moisture.
Put the cartridge in a strong container and cover the cartridge with cushioning
material.
5.3 Cleaning Cartridge
Dust or cigarette smoke pariticulates on the disk surface lowers the performance of
the cartridge. Regularly clean the disk. The cleaning frequency depends on the
drive installation environment. Determine how often the drive should be cleaned
in consideration of the environment. A standard of the cleaning period is every
300 hours usage or once a 2 to 3 months.
5.3.1 Cleaning tool
Use the cleaning kit to clean the MO cartridge.
(1) Cleaning kit
This cleaning kit is only for 3.5-inch optical disk cartridge. Use with voading the
attached operation guide well. Table 5.2 shows the order number of the cleaning
kit.
Table 5.2 Cleaning kit
Part name
Order number
Cleaning kit
CA90003-0702
Table 5.3 shows the packaged items of the cleaning kit.
Table 5.3 Packaged items (cleaning kit)
Name
Contents
Setting case
Cleaning cloth
Cleanser
1 piece
5 pieces (70mm?70mm)
1 bottles (20ml)
A set of the cleanser and cleaning cloth is provided as supplement.
5-4
C156-F046-01EN
Cleaning
Table 5.4 Cleaning kit (supplement)
Part name
Order number
Cleaning kit
(supplement)
CA90002-D901
Note:
Use the cleanser and cleaning cloth specified in Table 5.2. If other than the
specified items is used, disk media surface may be damaged.
(2) Notes on usage and storage of cleaning kit
When storaging the cleanser, tighten the cap.
•
•
•
•
As the magnet is used at revolving knob of the setting case, do not place the
floppy disk near the revolving knob.
Do not use or storage where exposed to direct sun ligth or near the
inflammables.
Keep out of the reach of childen.
Note:
Do not use this cleaning kit for the floppy disk or the MO cartridge used for other
optical disk drive.
5.3.2 Cleaning procedure
Clean the MO cartridge with a following procedure.
Note:
Clean the cartridge at clean place. Put a disposable groves at cleaning so that the
figureprint does not put on the disk media (recommendation).
C156-F046-01EN
5-5
Cleaning
1) Slide the shutter completely open.
Figure 5.3 Cleaning procedure (1)
2) Set the cartridge with keeping label side down and shutter open to the shutter
stopper of the setting case as shown in Figure 5.4.
Cartridge
Shutter
Disk media
Spindle
Shutter stopped
Setting case as shown
Setting case
Figure 5.4 Cleaning procedure (2)
Note:
At setting the cartridge to the setting case, do not apply the heavy shock and push
hardly.
5-6
C156-F046-01EN
Cleaning
3) Cover the cartridge with the setting case cover, then insert the spindle pin into
the center hub of the cortridge.
Disk media
Revolver
Setting case cover
Disk hub
Figure 5.5 Cleaning procedure (3)
4) Remove a slender piece that causes a defect from the disk surface at wiping
the disk media.
5) Moisten the cleaning cloth with a few drops of cleanser.
In case of contact, immediately flush eyes with water.
6) Wipe the disk surface from the hub outward.
7) Turn the revolving knob, then wipe the disk surface.
Cleaning cloth
Figure 5.6 Cleaning procedure (4)
C156-F046-01EN
5-7
Cleaning
8) If the excess cleanser remains on the disk surface, wipe out with the cleaning
cloth.
5-8
C156-F046-01EN
Comments concerning this manual can be directed to one of the following addresses:
FUJITSU LIMITED
FUJITSU ICL ESPAÑA S.A.
Storage Products Group
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11
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READER’S COMMENT FORM
Your comments or suggestions on this document are cordially solicited. For any comments and suggestions
you may have, please complete and submit this form to your FUJITSU representative. The comments and
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MDG3064UB, MDG3130UB
OPTICAL DISK DRIVES
Date issued:
Manual name:
MAINTENANCE MANUAL
Name:
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Manual code: C156-F046-01EN
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Note) Local representative should pass this form to the section in charge of distribution in FUJITSU.
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FUJITSU LIMITED
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