®
USER GUIDE
Aleratec 1:5 HDD Copy Cruiser
IDE/SATA™
Hard Drive Duplicator and Sanitizer
Part No. 350112
Radio/TV Interference Statement
The equipment described in this guide emits radio frequency energy. If it is
not installed in accordance with the manufacturer’s instructions, it may cause
interference with radio or television reception.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instruction manual, this equipment may
cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be verified
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an electrical outlet on a circuit that is different from
the circuit to which the receiver is connected.
•
Consult your dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a Class B computing
device, pursuant to FCC Rules. In order to maintain compliance with FCC
regulations, shielded cables must be used with this equipment. Operation with non-
approved equipment or unshielded cables is likely to result in interference to radio
and TV reception. The user is cautioned that changes and/or modifications made to
this equipment, without the approval of manufacturer, could void the user’s authority
to operate this equipment.
Safety Regulations
WARNING
To prevent fire or shock hazard, do not expose the unit
to rain or moisture.
To avoid electrical shock, do not open the cabinet.
Refer servicing to authorized personnel only.
Make sure that the manually switchable power
supply is set to the proper voltage for your region.
Table of Contents
Introduction...................................................................................................1
Product Features...................................................................................................1
Key Items.............................................................................................................2
1:5 HDD Copy Cruiser IDE/SATA Front Panel...................................................3
1:5 HDD Copy Cruiser IDE/SATACopy Controller Display Panel and Buttons.......4
Precautions...................................................................................................5
Installation............................................................................................................5
Choose a Good Location......................................................................................5
Operation..............................................................................................................5
Transportation......................................................................................................5
Overview........................................................................................................6
Power Up Sequence.............................................................................................6
Main Menu...........................................................................................................7
Subfunctions ........................................................................................................8
Using the 1:5 HDD Copy Cruiser IDE/SATA.............................................10
Loading the Hard Drives....................................................................................10
Removing Hard Drives ......................................................................................11
Main Menu.........................................................................................................13
Copy HDD .................................................................................................13
Async Copy HDD......................................................................................15
Compare HDD ...........................................................................................16
Async Compare..........................................................................................17
PreScan Source ..........................................................................................18
ReScan BUS...............................................................................................19
Source HDD Size.......................................................................................20
Secure Erase...............................................................................................21
Overwrite ...................................................................................................23
Setup ..........................................................................................................25
Advanced Setup .........................................................................................37
Specifications.............................................................................................47
Troubleshooting .........................................................................................47
Technical Support......................................................................................48
Service and Support...................................................................................49
Technical Support FAX Back Form ..........................................................52
Introduction
Thank you for purchasing the 1:5 HDD Copy Cruiser IDE/SATA. Please read this
User Guide thoroughly before using this product.
Product Features
The 1:5 HDD Copy Cruiser IDE/SATA is a Hard Disk Drive Duplicator and Hard
Disk Drive Sanitizer.
•
Sanitizes/Wipes up to 6 drives clean with the choice of three Overwrite patterns:
▪
▪
▪
One Pass
Three Pass with Verify
Seven Pass per DoD 5220.22M
•
•
•
•
Secure Erase
Duplicates/Makes up to 5 HDD copies at once
Supports 2.5” and 3.5” SATA HDDs
Supports 3.5” IDE HDDs
Optional 2.5” IDE HDD Adapter available (Aleratec Part Number 350106)
1
Introduction
1:5 HDD Copy Cruiser IDE/SATA Key Items
Display Panel
(see page 4)
Controller
Source
Drive Bay
(1)
Drive Bays
(5)
Drive Bay
Locking Switches
Power Switch
2
Introduction
1:5 HDD Copy Cruiser IDE/SATA Front Panel
1
2
1
2
Drive Bays
Drive bays for HDD trays.
Drive LEDs
Each HDD bay has a green power light that will be on when there is an HDD
properly inserted n the drive bay.
Each HDD bay has a red drive activity light that will light when the HDD is
being used. Do not remove a drive when this light is on, otherwise you may
lose your data.
3
Introduction
1:5 HDD Copy Cruiser IDE/SATA Controller Display Panel and
Buttons
(Actual display may vary from illustration)
1
2
ENT
4
3
HDD
1-5
Cruiser IDE/SATA
ver:
ESC
5
1. LCD display shows all functions and messages
2. ENT button is used to execute a selected function, or enter a menu
3. ESC button is used to cancel a selected function, or exit a menu
4. UP arrow is used to scroll backward through functions or menus
5. DOWN arrow is used to scroll forward through functions or menus
4
Precautions
Before installing your 1:5 HDD Copy Cruiser IDE/SATA, please read the following.
Installation
Avoid placing the 1:5 HDD Copy Cruiser IDE/SATA in a location subject to:
•
•
•
•
•
•
High humidity
High temperature
Excessive dust
Mechanical vibration
Direct sunlight
Electromagnetic radiation
Power
This product has a manually switchable power supply. Make sure that the power
supply is set to the proper voltage for your region.
Choose a Good Location
1. Allow adequate clearance for moving parts.
2. Do not place near heat sources such as radiators or air ducts, or in a place
subject to direct sunlight, excessive dust, mechanical vibration or shock.
3. Disconnect the AC adapter from the outlet if the product is not used for an
extended period of time.
4. Proper care will help assure maximum product life. Improper operating
environment and misuse may void the warranty.
Operation
Do not move the 1:5 HDD Copy Cruiser IDE/SATA during operation. This may
cause a malfunction or other undesirable results.
Avoid exposing the unit to sudden changes in temperature as condensation may form
inside the 1:5 HDD Copy Cruiser IDE/SATA. Should the surrounding temperature
suddenly rise while the 1:5 HDD Copy Cruiser IDE/SATA is on, wait at least one
hour before turning off the power. Operating the duplicator immediately after a
sudden increase in temperature may result in a malfunction.
Transportation
Keep the original packing materials for future moving or shipping of the 1:5 HDD
Copy Cruiser IDE/SATA.
5
Overview
Power Up Sequence
During the normal power-up sequence of the 1:5 HDD Copy Cruiser IDE/SATA, the
following information will be displayed.
•
•
•
•
•
Figure 1 shows the firmware version
HDD Copy Cruiser IDE/SATA
ENT
ESC
2055PF
ver:A.24Q
Figure 2 shows the memory initialization
Initialize SDRAM
ENT
ESC
Figure 3 shows the scanning of the drives
Detect Drives
Please wait...
ENT
ESC
Figure 4 shows the number of drives loaded.
Detect Drives
Found 0 Devices
ENT
ESC
Figure 5 shows the first function.
1. Copy HDD
ENT
ESC
6
Overview
Main Menu
There are eleven main menu items that can be seen in the 1:5 HDD Copy Cruiser
IDE/SATA Controller Display Panel. These are:
1.
2.
3.
4.
5.
1. Copy HDD
6.
6. Rescan BUS
ENT
ESC
ENT
ESC
2. Async Copy HDD
7. Source Size
7.
ENT
ESC
ENT
ESC
3. Compare HDD
4. Async Compare
5. PreScan Source
8. Secure Erase
9. Overwrite
10. Setup
8.
ENT
ENT
ENT
ESC
ENT
ENT
ENT
ESC
9.
ESC
ESC
10.
11.
ESC
ESC
11. Adv Setup
ENT
ESC
Note: The Advanced Setup function is a hidden menu. To access
this menu, press ESC for 3 seconds. After you have completed any
desired adjustments, press ESC to exit Advanced Setup.
7
Overview
Subfunctions
The “Setup” menu has 13 subfunctions. These are:
Language
Copy Size
Startup Menu
Auto Compare
Button Sound
Device Info
System Info
Fast Copy
10. Setup
ENT
ESC
Auto Start Drive
(Not Supported)
Auto Start Timer
(Not Supported)
Tolerance Size
BootTime Delay
Quick Compare
8
Overview
The “Advanced Setup” menu has nine subfunctions. These are:
Read Error Skip
Update Firmware
Compare Firmware
Quick Erase HDD
11. Adv Setup
ENT
ESC
Full Erase HDD
H/W Diagnostic
Load Default
Copy HPA
Burn In
9
Using the 1:5 HDD Copy Cruiser IDE/SATA
Loading and Unloading Hard Drives
A. Loading IDE Hard Drives
1. Remove the top cover of an included IDE HDD Tray by sliding it toward the
rear of the tray.
2. Connect the tray’s Molex power connector to your IDE hard drive’s power port.
3. Connect the tray’s IDE (PATA) data connector to your IDE hard drive’s data
(PATA) port.
4. Carefully fold the PATA ribbon cable underneath the hard drive and place the
hard drive into the tray.
5. Press down gently until the hard drive is fully within the tray.
6. Slide the top cover back onto the tray until it snaps into place.
7. Unlock the HDD Bay.
8. Insert the tray into the HDD Bay and push in firmly until the tray is flush.
9. Lock the HDD Bay.
2.
1.
3.
10
Using the 1:5 HDD Copy Cruiser IDE/SATA
Loading and Unloading Hard Drives
B. Loading SATA Hard Drives
1. Remove the top cover of an included SATA HDD Tray by sliding it toward the
rear of the tray.
2. Carefully place the hard drive into the tray with the top of the drive facing up
and the drive’s SATA port facing the back of the tray.
3. Align the hard drive’s SATA port with the tray’s SATA connector.
4. Gently slide the hard drive toward the rear of the tray until the SATA connector
is fully docked.
5. Slide the top cover back onto the tray until it snaps into place.
6. Unlock the HDD Bay.
7. Insert the tray into the HDD Bay and push in firmly until the tray is flush.
8. Lock the HDD Bay.
2.
1.
3.
C. Unloading Hard Drive Trays from the Unit
1. Unlock the HDD Bay.
2. Pull the HDD Tray handle up and gently pull the tray out.
11
Using the 1:5 HDD Copy Cruiser IDE/SATA
Loading and Unloading Hard Drives
Source Drive
Target Drives
Note: If you are duplicating, the source hard disk drive goes in the top
bay.
12
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Copy HDD
The “Copy HDD” function performs an actual copy from a source HDD to one or
more target HDDs. The target HDDs must be at least as large as the source. The
1:5 HDD Copy Cruiser IDE/SATA will copy every block of capacity on the source
HDD.
1. Load the source HDD and the target HDDs into the 1:5 HDD Copy Cruiser
IDE/SATA. The system will auto-detect the hard drives. After the drives have
been detected, a screen similar to the one below will be displayed.
1. Copy HDD
ENT
ESC
149.1GB
Note: Before copying be sure that the capacity of the target HDD is
equal to or larger than the source hard drive.
2. Press ENT to start copying. The system will auto-detect the hard drives. The
following information will be displayed.
Detect Drives
Please wait...
ENT
ESC
3. During the copy process the 1:5 HDD Copy Cruiser IDE/SATA will display
progress information.
Copy- 36MB/s
235.7GB
0%
1:48
ENT
ESC
The amount of data remaining to be transferred (shown in gigabytes), and time
will be displayed as the percentage of completion increases.
Note: The copying speed, capacity and duration may vary from one
source hard drive to another.
13
Using the 1:5 HDD Copy Cruiser IDE/SATA
4. Once duplication is complete, a job status screen will be displayed.
1. Copy HDD
OK:1
ENT
ESC
Fail: 0
14
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Async Copy
The function “Async Copy” allows you to insert target drives during the copying
operation. During the process, you can insert another drive as a target of the Async
Copy operation and the unit will automatically copy to this new drive as well.
1. Load the source HDD and the target HDDs into the 1:5 HDD Cruiser. The
system will auto-detect the hard drives. After the drives have been detected, a
screen similar to the one below will be displayed.
2. Async Copy
ENT
ESC
Note: Before copying be sure that the capacity of the target HDD is
equal to or larger than the source hard drive.
2. Press ENT to start copying. The system will auto-detect the hard drives. The
following information will be displayed.
Detect Drives
Please wait...
ENT
ESC
3. During the copy process the 1:5 HDD Cruiser will display progress information.
Copy- 36MB/s
235.7GB
0%
1:48
ENT
ESC
The amount of data remaining to be transferred (shown in gigabytes), and time
will be displayed as the percentage of completion increases.
Note: The copying speed, capacity and duration may vary from one
source hard drive to another.
15
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Compare HDD
The “Compare HDD” function performs a comparison of data from the source hard
drive to the data on the target hard drives.
1. With the source and target HDDs loaded use the arrow buttons (or) to
select “Compare HDD”. The following screen will be displayed.
3. Compare HDD
ENT
ESC
2. Press ENT to begin the comparison. The system will auto-detect the hard
drives.
Detect Drives
Please wait...
ENT
ESC
During the compare process, the 1:5 HDD Cruiser will display progress
information.
Comp-23MB/s
236.9.9GB
05%
51:12
ENT
ESC
3. When the comparison is completed, a job status screen will be displayed.
Compare
Fail: 0
OK:1
Diff: 0
ENT
ESC
16
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Async Compare
The function “Async Compare” allows you to insert target drives for data comparing
during the comparing operation. During the process, you can insert another drive as
a target of the Async Compare operation and the unit will automatically compare
this new drive as well.
1. With the source and target HDDs loaded use the arrow buttons (or) to
select “Async Compare”. The following screen will be displayed.
4. Async Compare
ENT
ESC
2. Press ENT to begin the comparison. The system will auto-detect the hard
drives.
Detect Drives
Please wait...
ENT
ESC
During the compare process, the 1:5 HDD Cruiser will display progress
information.
Comp-23MB/s
236.9.9GB
05%
51:12
ENT
ESC
3. When the comparison is completed, a job status screen will be displayed.
Compare
Fail: 0
OK:1
Diff: 0
ENT
ESC
17
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
PreScan Source
The “PreScan Source” scans the source hard drive to determine if it can be read
correctly.
1. With the source HDD loaded, use the arrow buttons (or) to select “PreScan
Source”. The following screen will be displayed.
5. PreScan Source
ENT
ESC
2. Press ENT to begin the scan. The system will auto-detect the hard drives.
Detect Drives
Please wait...
ENT
ESC
During the PreScan process, the 1:5 HDD Cruiser will display progress
information.
Scan-52MB/s
236.4GB
0%
ENT
ESC
1:15:04
3. When the PreScan is complete, a job status screen will be displayed.
PreScan OK!
ENT
ESC
18
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
ReScan Bus
The “ReScan Bus” function causes the 1:5 HDD Cruiser to redetect connected hard
drives. This can be used when you change drives without restarting the system.
1. Use the arrow buttons (or) to select “ReScan BUS”. The following screen
will be displayed.
6. ReScan BUS
ENT
ESC
2. Press ENT to select. The system will prompt you to confirm that you wish to
proceed.
ReScan BUS Now?
Yes
ENT
ESC
3. Press ENT to begin the rescan, during which the following screen will be
displayed.
Detect Drives
Please wait...
ENT
ESC
Note: The order of scanning is CH:0 ~ CH:4.
4. When the rescan is complete, the following screen will be displayed.
Bus re-scan OK!
Found 6 Devices
ENT
ESC
19
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Source HDD Size
The “Source size” function is used to display the capacity of the source hard drive.
1. With the source HDD loaded, use the arrow buttons (or) to select “Source
size”. The following screen will be displayed.
7. Source size
ENT
ESC
2. Press ENT to display the capacity of the source hard drive.
Total: 232.5GB
ENT
ESC
20
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Secure Erase
The “Secure Erase” function will sanitize (wipe clean of all data) the hard disk
drives connected to the 1:5 HDD Cruiser using algorithms programmed by the hard
drive manufacturer. Since this function is native to the hard drive, it is very fast and
reliable. Almost all modern SATA hard drives support this feature. In the rare case
that Secure Erase is not supported, please use the “Overwrite” function to sanitize
your hard drives.
1. Load the source HDD and the target HDDs into the 1:5 HDD Cruiser. The
system will auto-detect the hard drives. Using the arrow buttons (or)
select “Secure Erase”. The following screen will be displayed.
8. Secure Erase
ENT
ESC
2. Press ENT to select. The following confirmation screen will be displayed.
Wipe all Data.
Continue?No
ENT
ESC
3. To perform a “Secure Erase”, select “Yes” and a progress screen showing
elapsed time will be be displayed.
In Progress
Elapsed
ENT
ESC
0:01:15
4. When the process is finished, the following screen will be shown.
OK: 2
Elapsed
Fail: 0
0:56:14
ENT
ESC
21
Using the 1:5 HDD Copy Cruiser IDE/SATA
5. You can now scroll up and down for the individual status of each drive.
1 HDD
Wipe successful
CH:0
ENT
ESC
22
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Overwrite
The “Overwrite” function will sanitize (wipe clean of all data) the hard disk drives
connected to the 1:5 HDD Cruiser.
1. Load up to 6 HDDs into the 1:5 HDD Cruiser. The system will auto-detect
the hard drives. Using the arrow buttons (or) select “Overwrite”. The
following screen will be displayed.
9. Overwrite
ENT
ESC
Note: Overwriting the entire capacity of all connected hard drives
can take an extended period of time.
2. Press ENT to select. The following information will be displayed.
9-01. Overwrite
One pass
ENT
ESC
3. Use the arrow buttons to scroll between the types of overwrite: One Pass, 3
Pass, and 7 Pass.
a. To perform a “One Pass Overwrite”, select “One Pass” and press ENT.
Overwrite
One Pass
ENT
ESC
The time elapsed for the Overwrite process will be displayed.
In Process
Elapsed
ENT
ESC
13:30
23
Using the 1:5 HDD Copy Cruiser IDE/SATA
b. To perform a “Three Pass Overwrite”, scroll to “3 Pass” and press ENT.
This method will write one pass of 1’s, one pass of zeros, and one pass of
randomly generated data.
Overwrite
3 Pass
ENT
ESC
The next screen allows you to choose whether you wish to verify the
random overwrite.
Overwrite
Verify
ENT
ESC
Off
Use the arrow buttons to toggle between “On” and “Off”. Press ENT to
select.
c. To perform a “Seven Pass Overwrite”, scroll to “7 Pass” and press ENT.
The following screen will be displayed.
Overwrite
7 Pass
ENT
ESC
5220.22-M
This method will write over the entire capacity of the hard drives connected
to the 1:5 HDD Cruiser seven different times.
24
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
The “Setup” menu contains configuration options for the 1:5 HDD Cruiser. It is
suggested to use the factory defaults for optimum performance.
1. Use the arrow buttons (or) to select “Setup”. Press ENT to select. The
following screen will be displayed.
10. Setup
ENT
ESC
Note: After changing any of the configuration options, you must
press ENT to accept the change. Once all changes are complete,
press ESC to exit the Setup menu. The following screen will be
displayed.
Saving config...
Please Wait...
ENT
ESC
2. When the configuration changes have been saved, the following screen will be
shown.
10. Setup
ENT
ESC
25
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Language
This option allows you to select the language that is used for the display.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
10. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Language”. The following
screen will be displayed.
10-01. Setup
Language
ENT
ESC
3. Press ENT to display the current language selection (the default language
is English).
Language
English
ENT
ESC
4. Use the arrow buttons () to toggle through the available options. Once
you change a configuration option, remember to press ENT to save it.
26
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Copy Size
This function is used to specify the amount of source disk data to copy to the
target drives.
1. Use the arrow buttons (or) select “Setup”, then press ENT. The
following screen will be displayed.
10. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Copy Size”. The following
screen will be displayed.
10-02. Setup
Copy Size
ENT
ESC
3. Press ENT to display the current configuration setting.
10. Setup
ALL
ENT
ESC
4. Use the arrow buttons () to toggle through the available copy sizes
(1% - 100%). Once you change a setting, remember to press ENT to save it.
Copy Size
1% - 100% (MB)age
ENT
ESC
27
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Startup Menu
This option lets you select any of the functions (except “Setup”) as the initial
function that appears when the 1:5 HDD Cruiser is powered on.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
10. Setup
ENT
ESC
2.
Use the arrow buttons () to toggle between the subfunctions. Press
ENT to select “Startup Menu”. The following screen will be displayed.
10-03. Setup
Startup Menu
ENT
ESC
3. Press ENT to display the current configuration setting. The default setting
is “1. Copy HDD”.
Startup Menu
1. Copy HDD
ENT
ESC
4. Use the arrow buttons () to toggle through the available options. Once
you change a setting, remember to press ENT to save it.
28
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Auto Compare
This option allows you to choose whether or not to automatically compare the
source and target hard drives after every copy operation.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
10. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Auto Compare”. The following
screen will be displayed.
10-04. Setup
Auto Compare
ENT
ESC
3. Press ENT to display he current configuration setting. The default setting
is “Off”.
Auto Compare
Off
ENT
ESC
4. Use the arrow buttons () to modify the setting. After you change a
setting, remember to press ENT to save it.
29
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Button Sound
This option allows you to enable or disable the beeping sound heard when you
press a button.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
10. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Button Sound”. The following
screen will be displayed.
10-05. Setup
Button Sound
ENT
ESC
3. Press ENT to display the current configuration setting. The default is “On”.
Button Sound
On
ENT
ESC
4. Use the arrow buttons () to toggle through the available options. Once
you change a default, remember to press ENT to save it.
30
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Device Info
This option displays information about any hard drives connected to the 1:5
HDD Copy Cruiser IDE/SATA.
1. Use the arrow buttons (or) to scroll to “Setup”. The following screen
will be displayed.
10. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Device Info”. The following
screen will be displayed.
10-06. Setup
Device Info
ENT
ESC
3. Press ENT to display information about the first device.
0 Source
Hitachi
CH: 0
149.1GB
ENT
ESC
4. Use the arrow buttons (or) to show information about any additional
hard drive that is connected. The following screen will be displayed.
1 Target
Hitachi
CH: 1
149.1GB
ENT
ESC
31
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: System Info
This function displays information about the 1:5 HDD Cruiser, including the
current firmware version.
1. Use the arrow buttons (or) to select “Setup”. The following screen
will be displayed.
10. Setup
ENT
ESC
2. After selecting “Setup” use the arrow keys () to toggle between
the subfunctions. Press ENT to select. “System Info”. The following
information will be displayed.
10-07. Setup
System Info
ENT
ESC
3. Press ENT to display system information.
2055PF
ver:A.24Q
ENT
ESC
32
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Fast Copy
The “Fast Copy” option allows you to choose whether to copy the entire source
hard disk, or only the used space.
1. Use the arrow buttons (or) to select “Setup”. The following screen
will be displayed.
10. Setup
ENT
ESC
2. Press the arrow buttons () to scroll to “Fast Copy”. The following
screen will be displayed.
10-08. Setup
Fast Copy
ENT
ESC
3. Press ENT to display the current configuration setting. The default is “On”
(only used space will be copied).
Fast Copy
On
ENT
ESC
4. Use the arrow buttons () to toggle between “On” and “Off”. Once you
change a default, remember to press ENT to save it.
33
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Auto Start Drive - (Not Supported)
Setup: Auto Start Timer - (Not Supported)
Setup: Tolerance Size
This function is to set the HDD capacity tolerance between the source and
target.
1. Use the arrow buttons (or) to select “Setup”. The following screen
will be displayed.
10. Setup
ENT
ESC
2. Press the arrow buttons () to scroll to “Tolerance Size”. The following
screen will be displayed.
10-11. Setup
Tolerance Size
ENT
ESC
3. Press ENT to display the current configuration setting. (Off or 1 - 100%)
Tolerance Size
Off
ENT
ESC
4. Use the arrow buttons () to change the setting. Once you change a
default, remember to press ENT to save it.
34
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Boot Time Delay
If HDD can not be detected during duplicate controller boot up, this function
can adjust the timer.
1. Use the arrow buttons (or) to select “Setup”. The following screen
will be displayed.
10. Setup
ENT
ESC
2. Press the arrow buttons () to scroll to “Boot Time Delay”. The
following screen will be displayed.
10-12. Setup
Boot Time Delay
ENT
ESC
3. Press ENT to display the current configuration setting (0-99 sec).
Boot Time Delay
5 Sec
ENT
ESC
4. Use the arrow buttons () to change the setting. Once you change a
default, remember to press ENT to save it.
35
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Setup
Setup: Quick Compare
If target HDD has too many errors, the duplicate controller will ignore it and
keep comparing other target HDDs.
1. Use the arrow buttons (or) to select “Setup”. The following screen
will be displayed.
10. Setup
ENT
ESC
2. Press the arrow buttons () to scroll to “Quick Compare”. The
following screen will be displayed.
10-13. Setup
Quick Compare
ENT
ESC
3. Press ENT to display the current configuration setting (Off or 1 Byte -
100 MBytes).
Quick Compare
Off
ENT
ESC
4. Use the arrow buttons () to change the setting. Once you change a
default, remember to press ENT to save it.
36
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Advanced Setup
The “Adv Setup” menu contains additional configuration options for the 1:5 HDD
Cruiser.
1. Press and hold the ESC button for 3 seconds to enter Adv Setup. The following
screen will be displayed.
11. Adv Setup
ENT
ESC
Note: After changing any of the configuration options, you must
press ENT to accept the change. Once all changes are complete,
press ESC to exit the Adv Setup menu. The following screen will be
displayed.
Saving Config...
Please Wati...
ENT
ESC
2. When the configuration changes have been saved, the following screen will be
shown.
11. Adv Setup
ENT
ESC
37
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Read Error Skip
This function can be enabled to ignore any error that occurs during copying.
By default, the 1:5 HDD Cruiser will halt the copy operation when it encounters
an unreadable area of the source hard disk and display an error. Enabling this
option will ignore any bad sectors on the source hard drive by skipping over
them.
Warning: Setting this function to “On” may result in corrupt data on
copied hard drives.
1. Press and hold ESC for about 3 seconds to access the “Adv Setup” menu.
The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to scroll to “Read Error Skip”. The
following screen will be displayed.
11-01. Adv Setup
Read Error Skip
ENT
ESC
3. Press ENT to display the current configuration setting. The default setting
is “Off”.
Read Error Skip
Off
ENT
ESC
4. Press the arrow buttons (or) to toggle the option “On” or “Off”. After
changing a setting, remember to press ENT to save it.
38
Using the 1:11 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Update Firmware
This function is used to update the 1:5 HDD Cruiser firmware to a later version.
Note: Firmware updates are available from Aleratec technical support.
1.a CD method
Open the case of the 1:5 HDD Cruiser . Disconnect the SATA cable from the blue
connector on the controller board. Connect a SATA DVD/CD drive (not included)
to the blue connector. Place the firmware CD in the DVD/CD drive.
1.b Hard Drive method
Format a hard drive and create a single partition to the smallest capacity
allowable. Copy the firmware file into the root directory of this partition.
2. Power on the 1:5 HDD Cruiser. Once the system has completed its startup
process, press and hold the ESC button for about 3 seconds to access “Adv
Setup”. The following screen will be displayed.
11. Adv Setup
ENT
ESC
3. Use the arrow buttons () to select “Update Firmware”, and then press
ENT. The system will begin scanning for a new firmware version. If found,
screens similar to the following will be displayed.
Searching F/W...
Please Wait...
Update F/W
To *.** Yes
1.04N
4. Press ENT to begin the firmware update. If the upgrade is successful, the
system will restart automatically.
39
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Compare Firmware
This function is used to compare the firmware version currently installed with
one on a DVD/CD disc.
Note: Use “Compare Firmware” after updating the firmware from
e-mail or from the Aleratec web site. This function is used after
performing a firmware update on the 1:5 HDD Cruiser.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the scroll button (or) select “Compare Firmware”. The following
screen will be displayed.
11-03. Adv Setup
Compare Firmware
ENT
ESC
3. Press ENT to begin comparison. The following screen will be displayed.
Searching F/W...
Please Wait...
Last update F/W
OK!
Note: The message “Last update F/W” indicates that the
installed firmware revision matches that on the DVD/CD disc.
40
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Quick Erase HDD
This function is used to erase the data of a hard drive quickly.
Warning: Backup any important data before using this function.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Quick Erase HDD”. The
following screen will be displayed.
11-04. Adv Setup
Quick Erase HDD
ENT
ESC
3. Press ENT, and then use the arrow keys () to select a hard drive to
erase. An example is shown below.
1 Target
HDS721616PLA380
CH:1
ENT
ESC
4. Press ENT, and you will be prompted whether you wish to proceed. Use
the arrow keys () to select “Yes” or “No”. The following screen will
be displayed.
All data will be
lost, erase? No
ENT
ESC
5. Press ENT and the Quick Erase will begin. Once complete the following
information will be displayed.
Erasing Target
Please Wait...
The Selected HDD
Erase Finished
41
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Full Erase HDD
This function is used to fully erase all data on the HDD.
Warning: Backup any important data before using this function.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Full Erase HDD”. The following
screen will be displayed.
11-05. Adv Setup
Full Erase HDD
ENT
ESC
3. Press ENT, and then use the arrow keys () to select a hard drive to
erase. An example is shown below.
Full Erase HDD
All
ENT
ESC
4. Press ENT, and you will be prompted whether you wish to proceed. Use
the arrow keys () to select “Yes” or “No”.
All data will be
lost, erase? No
ENT
ESC
5. Select “Yes”, press ENT and the Full Erase will begin. Once complete the
following information will be displayed.
Erasing Target
Please Wait...
The Selected HDD
Erase Finished
42
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: H/W Diagnostic
This function is used to test various components of the 1:5 HDD Cruiser.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “H/W Diagnostic”. The following
screen will be displayed.
11-06. Adv Setup
H/W Diagnostic
ENT
ESC
3. Press ENT to begin the diagnostic tests. The following tests will be
performed: Button Test, Self-Test of SDRAM, Hardware Connection Test,
and Flash Test. Follow the on screen prompts to complete each test. All
test results will be shown in the display panel.
LCD Test Start
Button Test →
SDRAM Test:
8192Kbytes OK
Test IDE 0/1
OK
Flash Test: OK
Test finished
4. When all tests are complete the following information will be displayed.
Test Finished
ENT
ESC
43
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Load Default
This function is used to restore all factory settings of the 1:5 HDD Cruiser back
to their original defaults.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Load Default”. The following
screen will be displayed.
11-07. Adv Setup
Load Default
ENT
ESC
3. Press ENT to proceed to the following screen:
Load Default
Config? Yes
ENT
ESC
Press ENT to confirm loading defaults, or press ESC to cancel.
4. When all settings are restored to their original defaults the following
information will be displayed.
Load Default
OK
ENT
ESC
44
Using the 1:5 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Copy HPA
If the source hard disk contains a Host Protected Area (HPA), this option allows
you to choose whether or not to copy data within the HPA.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Copy HPA”. The following
information will be displayed.
11-08. Adv Setup
Copy HPA
ENT
ESC
3. Press ENT to display the current configuration setting. A screen similar to
the following will be displayed.
Copy HPA
Off
ENT
ESC
4. Use the arrow buttons () to toggle the option “On” or “Off”. After
changing a setting, remember to press ENT to save it.
Note: The HPA is a hidden data region defined in ATA/ATAPI-4.
This area is not usually accessible to the operating system or
software applications. The 1:5 HDD Cruiser supports the copying
of data from this hidden area.
45
Using the 1:11 HDD Copy Cruiser IDE/SATA
Main Menu
Adv Setup
Adv Setup: Burn In
This function is used to burn in all HDD
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
11. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Burn In”. You will have four
Burn In options.
11-09. Adv Setup
Burn In
ENT
ESC
3. Press ENT to display the current configuration setting. A screen similar to
the following will be displayed.
Burn In Mode
Copy & Compare
ENT
ESC
Burn In Mode
Compare
ENT
ENT
ESC
Burn In Mode
Async Cpy & Cmp
ESC
Burn In Mode
Async Compare
ENT
ESC
4. Use the arrow buttons () to select an option, press ENT and Burn In
will begin. After changing a setting, remember to press ENT to save it.
46
Specifications
Power Requirements
115 - 230 VAC Switchable
Dimensions
D: 430mm W: 190mm H: 355mm
(length x width x height)
Weight
9.4 Kilograms
Note: Specifications subject to change without notice.
Troubleshooting
If your 1:5 HDD Copy Cruiser IDE/SATA is not performing as expected, refer to the
symptoms below, and follow the suggested corrective action.
Symptoms
Corrective Actions
LCD Display
If the LCD display does not display any message and the
backlight is not lit after powering on the 1:5 HDD Copy
Cruiser IDE/SATA, check that the power cable is properly
connected and that the ON/OFF switch is turned on.
Error Messages
While the system is performing an operation and the
operation is manually terminated, an error message will
be shown in the LCD display. This may lead to an failed
operation and could cause the 1:5 HDD Copy Cruiser IDE/
SATA to stop responding. If this happens, power the unit
off, wait about ten (10) seconds, and then reapply power.
Hard Disk
If the 1:5 HDD Copy Cruiser IDE/SATA does not detect
one of the hard disk drives, verify that the drive is properly
seated in the drive bay.
Keypad Buttons
If pressing the keys on the front panel produces no
response from the system, the 1:5 HDD Copy Cruiser
IDE/SATA may still be busy with the previous operation.
If the system idle, power the unit off, wait about ten (10)
seconds, and then reapply power.
Firmware Update
The device can be updated to new versions of firmware via
a DVD/CD drive. If unable to update the firmware, check
that the firmware was downloaded correctly. A failed
firmware upgrade may cause the 1:5 HDD Copy Cruiser
IDE/SATA to become inoperable. If the system is working
normally, do not attempt this operation. If the system is
already experiencing problems, please contact Aleratec for
repairs.
Startup/Shutdown
Do not power off the system while it is performing an
operation. After a normal shutdown, wait about ten (10)
seconds before reapplying power.
47
Technical Support
After reading this User Guide, if you need additional assistance with this product,
please contact Aleratec Technical Support. Our technical staff will be happy to assist
you, but they may need your help to better assist you.
Contacting support without all the necessary information can be both time
consuming and frustrating. Therefore, please try to have the following information
ready before calling:
1. Part Number - the part number is located on the bottom of the 1:5 HDD Copy
Cruiser IDE/SATA.
2. Serial Number - the serial number is located on the back of the 1:5 HDD Copy
Cruiser IDE/SATA.
3. Troubles/symptoms - please provide enough information about the issue so our
technical staff can accurately diagnose it.
Technical Support Addresses and Phone Numbers
X
X
By e-mail: [email protected]
By Telephone: 1-818-678-0484 – Skype: support.aleratec.com
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time,
Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your Aleratec product.
X
Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
FAX at: 1-818-678-0483
48
Technical Support FAX Back Form
Aleratec, Inc.
Technical Support Fax Back Form
Please record the following information to help expedite any warranty claim:
Model No.: _________________ Serial No.: _______________________________
Date Purchased: ______________________________________________________
Place of Purchase:_____________________________________________________
Firmware Version:________________ HDD Brand and Model: _______________
To: Technical Support Group FAX: 1-818-678-0483
FROM: ________________________ FAX: _______________________________
E-MAIL ____________________________
RE: ___________________________ TEL: _______________________________
DATE: __________________ # OF PAGES: _______________________________
I am experiencing the following issues with my 1:5 HDD Copy Cruiser IDE/SATA:
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
By answering these questions, your problem will be solved more rapidly. Make copies
52
Document Number: 350112_ENG_Rev. B
Specifications subject to change without notice.
Copyright © 2013
Aleratec, Inc.
9851 Owensmouth Avenue
Chatsworth, CA 91311 U.S.A.
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