Edition: October 2000
The following paragraph does not apply to any country where such provisions are incon-
sistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION ìAS
ISî WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodi-
cally made to the information herein; these changes will be incorporated in later editions.
Improvements or changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department
F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom
and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe
House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information
you supply in any way it believes appropriate without incurring any obligation to you. You can pur-
chase additional copies of publications related to this product by calling 1-800-553-9727. In the
United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the manufactur-
er intends to make these available in all countries in which it operates. Any reference to a product,
program, or service is not intended to state or imply that only that product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe any
existing intellectual property right may be used instead. Evaluation and verification of operation in
conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the userís responsibility.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International., Inc., regis-
tered in the United States and/or other countries.
© Copyright 2000 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applica-
ble FAR provisions: Lexmark International, Inc., Lexington, KY 40550.
Supplemental Information
Some functions that are shown in this publication may not be on your
Lexmark Z82 printer.
Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
This warranty applies to the United States and Canada. For customers outside the U.S.
and Canada, refer to the country-specific warranty information that came with your
printer.
Lexmark Z82 Scan/ Print/ Copy
This Statement of Limited Warranty applies to this product if it was originally purchased
for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this
statement as “Remarketer”.
Warranty
Lexmark warrants that this product:
•
Is manufactured from new parts, or new and serviceable used parts,
which perform like new parts,
•
•
•
Is free from defects in material and workmanship,
Conforms to Lexmark’s official published specifications, and
Is in good working order.
If this product does not function as warranted during the warranty period, contact a
Remarketer or Lexmark for repair without charge.
If this product is a feature or option, this statement applies only when that feature or
option is used with the product for which it was designed. To obtain warranty service, you
may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this
statement is available to that user for the remainder of the warranty period. You should
transfer proof of original purchase and this statement to that user.
i
Warranty Service
The warranty period is twelve months and starts on the date of original purchase as shown on the
purchase receipt.
To obtain warranty service you may be required to present proof of original purchase. Warranty
service will be provided at a Remarketer or a Lexmark designated location. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a
Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to
the Remarketer or the designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the
property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The
replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in
need of a repair not included in warranty service, or damaged beyond repair. Also, such product
must be free of any legal obligation or restrictions that prevent its exchange.
Before you present this product for warranty service, remove all programs, data, and removable
storage media.
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in
your area, please contact Lexmark at 1-800-539-6275, or on the World Wide Web at
http://www.lexmark.com.
Free remote customer support is provided for this product throughout its warranty period. Lexmark
offers a variety of extended warranty programs that include an extension of customer support. For
products no longer covered by a Lexmark warranty, customer support may only be available for a
fee.
Extent of Warranty
We do not warrant uninterrupted or error-free operation of a product.
Warranty service does not include repair of failures caused by:
•
•
•
•
•
•
•
•
•
Modification or attachments
Accidents or misuse
Unsuitable physical or operating environment
Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
Operation of a product beyond the limit of its duty cycle
Failure to have installed a maintenance kit as specified (if applicable)
Use of printing media outside of Lexmark specifications
Use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons)
Use of other than Lexmark product or component
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD.
ii
Limitation of Liability
Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim
concerning performance or nonperformance of Lexmark or a Remarketer for this product under this
Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the
following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1)
$5,000 or 2) the amount you paid for the product that caused the damages. This limitation of liability
will not apply to claims by you for bodily injury or damage to real property or tangible personal
property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost
savings, incidental damage, or other economic consequential damages. This is true even if you
advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to any developer of materials supplied to Lexmark.
Lexmark’s and the developer’s limitations of remedies are not cumulative. Such developer is an
intended beneficiary of this limitation.
Additional Rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the
exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or
exclusions contained in this statement may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to
state.
Electronic Emission Notices
Federal Communications Commission (FCC) Compliance Information
Statement
The Lexmark Z82 Scanner, Printer and Copier has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult your point of purchase or service representative for additional suggestions.
iii
The manufacturer is not responsible for any radio or television interference caused by using other
than recommended cables or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate this equipment.
NOTE: To assure compliance with FCC regulations on electromagnetic interference for a Class B
computing device, use a properly shielded and grounded cable such as the Lexmark part number
1329605 for a parallel attach or 43H5856 for a USB attach. Use of a substitute cable not properly
shielded and grounded may result in a violation of FCC regulations.
This product is designed, tested and approved to meet strict global safety standards with the use of
specific Lexmark components. The safety features of some parts may not always be obvious.
Lexmark is not responsible for the use of other replacement parts.
Any questions regarding this compliance information statement should be directed to:
Director of Lab Operations
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Industry Canada Compliance Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Safety Information
•
•
•
•
If your product is NOT marked with this symbol,
outlet that is properly grounded.
The power cord must be connected to an electrical outlet that is near the product and easily
accessible.
Refer service or repairs, other than those described in the operating instructions, to a
professional service person.
This product is designed, tested and approved to meet strict global safety standards with the
use of specific Lexmark components. The safety features of some parts may not always be
obvious. Lexmark is not responsible for the use of other replacement parts.
, it MUST be connected to an electrical
iv
Contacting Lexmark
Lexmark Customer Support
North America
United States
http://support.lexmark.com
1 800 539 6275
Canada
1 800 539 6275
v
1
Chapter
Introduction
Overview .............................................................. 1-1
About This Guide .................................................. 1-2
Main Features ...................................................... 1-3
Printer Components .............................................. 1-4
2
Chapter
Setting up Your Printer
Overview ............................................................... 2-1
Unpacking Your Printer ......................................... 2-2
Connecting the Printer Cable ................................ 2-4
Connecting the Power Cord .................................. 2-7
Loading Paper into the Input Tray ........................ 2-8
Installing the Print Cartridges .............................. 2-10
Testing the Printer ............................................... 2-16
Installing the Printer Software ............................. 2-17
Uninstalling the Lexmark Software ..................... 2-25
Introduction
vi
vi
3
Chapter
Using the Control Panel
Overview ............................................................... 3-1
Control Panel Buttons ........................................... 3-2
Control Panel Display ........................................... 3-4
4
Chapter
Print Media
Overview ............................................................... 4-1
Media Size ............................................................ 4-2
Print Media Characteristics ................................... 4-3
Paper Guideline .................................................... 4-4
Using the Manual Feed Slot ................................. 4-5
5
Chapter
Printing Tasks
Overview ............................................................... 5-1
Selecting the Printer ............................................. 5-2
Printing a Document ............................................. 5-3
Using Features in the Printer Driver ..................... 5-7
Introduction
vii
vii
6
Chapter
Making a Copy
Overview ............................................................... 6-1
Making a Single Copy ........................................... 6-2
Making Multiple Copies ......................................... 6-3
Changing Copy Setup ........................................... 6-4
Collated Copying ................................................... 6-6
Making a Clone Copy ........................................... 6-7
Printing Posters ..................................................... 6-9
7
Changing Printer Setting
Chapter
Overview ............................................................... 7-1
Selecting the Paper Size ...................................... 7-2
Selecting the Paper Type .......................................7-3
Introduction
viii
viii
8
Chapter
Maintaining Your Printer
Overview ............................................................... 8-1
Replacing the Print Cartridges .............................. 8-2
Aligning the Print Cartridges ..................................8-3
Cleaning Your Printer ............................................ 8-4
Printing the Help List ............................................. 8-6
Restoring the Menu to the Default Settings .......... 8-7
Adjust Shading ...................................................... 8-7
9
Chapter
Troubleshooting
Overview .............................................................. 9-1
Clearing Paper Jams ............................................ 9-2
Error Messages .................................................... 9-5
General Printing Problems .................................... 9-7
Print Quality Problems .......................................... 9-9
Scanning Problems ............................................ 9-11
OCR Problems .................................................... 9-14
Introduction
ix
ix
Appendix
Appendix
Specifications ........................................................ A-1
Index ..................................................................... A-4
Introduction
x
x
1
Chapter
Introduction
Overview
Congratulations on the purchase of your Lexmark
Z82 Scan/Print/Copy!
This chapter provides the following information:
About This Guide
Main Features
Printer Components
Introduction
1-1
About This Guide
C
This guide will show you how to get started and perform the most
common tasks with your printer.
Conventions used
Throughout this guide, the following specific conventions are used to help
you quickly identify information:
This label identifies significant information.
This label identifies information you should know before
you continue.
This label calls attention to an operating procedure,
practice, or the like, which, if not correctly performed or
adhered to, could result in damage to or destruction of
part or all of the product or your data.
ꢀ
The screen captures shown in this guide are samples
that are representative of actual screen captures.
Introduction
1-2
C
Main Features
C
Your Lexmark Z82 Scan/Print/Copy supports the following
features:
You can print with excellent quality
High-quality printing at a maximum resolution of 1200 dpi.
With SmarThru 2, you can easily copy, or scan documents and
photographs into your computer, and maintain them as
electronic documents. You can also use SmarThru to quickly
transmit scanned documents by fax or electronic mail, or to
print a copy on your printer.
You can use this printer as your scanner
You can easily scan documents and photographs.
Your printer is a high quality copier
ꢀ
ꢀ
ꢀ
Color Copies
Adjustable Contrast/Resolution
Reduce/Enlarge
ꢀ
ꢀ
Multiple Copies Collate
Introduction
1-3
Printer Components
C
Front View
The following illustration shows the front view of your printer and
indicates the various main elements.
Scanner Bed
Top Cover
Scanner bed
Cartridge
Compartment
Cover
Control Panel
Ink Cartridge and
Carrier (inside)
(Not Available)
Display
(Not Available)
Handle
Paper Input
Tray
Paper Out Tray
Introduction
1-4
C
Rear View
The following illustration shows the rear view of your printer and
indicates the various main elements.
Parallel Interface
Connector
Power Connector
Rear Cover
Universal Serial Bus
(USB) Port
Manual
Feeder
Introduction
1-5
Memo
Introduction
1-6
2
Chapter
Setting Up Your Printer
Overview
This chapter provides step-by-step information
on setting up your printer.
Unpacking Your Printer
Connecting the Printer Cable
Connecting the Power Cord
Loading Paper into the Input Tray
Installing the Print Cartridge
Testing the Printer
Installing the Printer Software
Setting Up Your Printer
2-1
Unpacking Your Printer
C
When you start unpacking, you will find the following items in
addition to your printer.
Power Cord
Print Cartridges
(Color/Black)
G
G
User’s Guide
SmarThru 2 Guide
CD-ROM
If you find that any of the above items are missing or
damaged, contact your local dealer.
G
The shape of power cord may differ, depending on your
country.
G
You will need either a parallel cable or a Universal Serial
Bus (USB) cable.
Setting Up Your Printer
2-2
During the storage and transport of your printer, adhesive tape is used
to protect some of the elements that may move or open unexpectedly
and consequently be damaged.
C
Remove all the adhesive tapes, as illustrated below.
1
Slide the Input Tray out of the printer.
Remove the packaging material from the tray.
2
Setting Up Your Printer
2-3
Connecting the Printer Cable
C
The Lexmark Z82 printer has two interfaces for wide connectivity; parallel
and USB. If you are running Windows 98 or higher and your computer is
equipped with a USB port, see page 2-6 for connection.
Parallel cable connection
To prevent malfunction, it is strongly recommend that you use
an IEEE 1284-compliant parallel cable with the printer.
Check that both the printer and the computer are powered
off and disconnected from the power point.
1
Plug one end of the parallel cable into the connector on the
rear of the printer.
2
Setting Up Your Printer
2-4
Push the metal clips down to fit inside the notches on the
cable plug.
C
3
4
Plug the other end of the cable into the appropriate parallel
connector on your computer and fasten it tight.
Setting Up Your Printer
2-5
Continued
Connecting the Printer Cable
To use a USB cable for printing, your computer should be running
Windows 98 or higher and have a USB port.
USB cable connection
The USB and parallel printer cables cannot be connected
simultaneously. You should decide which connection to use and the
best connection to fit your requirement.
Make sure that both the printer and computer are turned off.
1
2
Plug one end of the certified USB cable into the USB port on the
printer.
Plug the other end into the USB port on the computer.
3
Setting Up Your Printer
2-6
Connecting the Power Cord
C
The Lexmark Z82 printer has a power range of 110-240V AC.
C
Plug one end of the power cable supplied to the connector
on the rear of the printer.
1
Plug the other end into a suitable power point.
2 The printer indicates and enters the Ready Mode. At this
moment, you will hear some of movement inside the printer.
Setting Up Your Printer
2-7
Loading Paper into the Input Tray
C
Your printer has the Input Tray that can hold up to 150 sheets of paper.
Pull the tray completely out of the printer.
1
Slide the paper width and length guides to their
outermost positions.
2
Place the paper against the back edge and the right side
Do not fold or
of the tray with the recommended print side face down.
3
crease the paper.
If necessary, flex the
sheets back and
forth to loosen them,
then fan them.
Setting Up Your Printer
2-8
Squeeze the Width Guide and slide it to fit the edge of the
paper.
4
5
C
Slide the Length Guide in to fit the bottom edge of the
paper.
Push the input tray back towards the printer until it stops.
6
Setting Up Your Printer
2-9
Installing the Print Cartridges
C
When you unpack the printer, the Print Cartridge Carrier is hidden on the
right side of the printer. The carrier slides horizontally across a track inside
the printer.
It must move into the installation position on the far left side of the printer
to install the print cartridges.
Do not pull the Print Cartridge Carrier by hand. Doing so
may damage the printer.
Remove the sticker and the transparent tape covering the
copper contact area on one of the cartridges.
1
Do not touch the
copper contact area.
Copper Contact Area
Lift the Scanner Bed (➀), and support it with the Cartridge
Compartment Cover (➁).
2
Setting Up Your Printer
2-10
Complete the following steps to move the Print Cartridge
Carrier into the installation position.
3
4
a) Press Setup until CARTRIDGE appears in the display.
C
b) Press ➛ꢀor ❿ꢀuntil CHANGE CAR. appears in the second row of
the display.
c) Press Enter/Select.
The Print Cartridge Carrier moves to the far left side of the printer.
You are now ready to install the print cartridges.
To print correctly, the cartridges should be installed into
the correct slot.
Put the cartridges in the carrier slot as indicated below:
Cartridge Type
Black/Photo*
Color
Cartridge Carrier Slot
Right
Left
* Photo cartridge is optional.
Insert cartridges.
Black or Photo
Cartridge
Color
Cartridge
Setting Up Your Printer
2-11
Continued
Installing the Print Cartridge
Push back on the cartridge until it snaps securely into place.
5 You should hear a clicking sound.
PUSH
BACK
Close the Cartridge Compartment Cover.
6
Close the Printer Top Cover.
7
Press ➛ꢀor ❿ꢀuntil BOTH appears in the second row of the
display.
8
The display will timeout if there is no activity for a period
of time.
Setting up Your Printer
2-12
Press Enter/Select.
LEFT CARTRIDGE? appears in
the display.
LEFT CARTRIDGE?
NEW STD COLOR
9
C
Press ➛ꢀor ❿ to select the color
cartridge type that you installed.
10
The cartridge types you can select are:
NEW STD COLOR for a new standard color cartridge.
NEW HIGH COLOR for a new high-yield color cartridge.
OLD COLOR for a used color cartridge.
RIGHT CARTRIDGE?
NEW STD BLACK
Press Enter/Select.
RIGHT CARTRIDGE? appears in
the display.
11
12
Press ➛ꢀor ❿ to select the black/photo
cartridge type that you installed.
The cartridge types you can select are:
NEW STD BLACK for a new standard black cartridge.
NEW HIGH BLACK for a new high-yield black cartridge.
OLD BLACK for a used black cartridge.
NEW PHOTO for a new photo cartridge.
OLD PHOTO for a used photo cartridge.
Press Enter/Select.
PRINTING
III
13
If you have installed a new
cartridge, an alignment test page
prints.
Depending on the cartridge
combination you have installed in
your machine, a test page with one
or more alignment patterns similar
to the ones shown on next page is
printed. Each pattern has a
number under it.
Setting up Your Printer
2-13
Continued
Installing the Print Cartridge
The following illustrations are examples of the alignment test
patterns. Each pattern has a letter above it (A, B, C, D, E,
and F for black/color, A, B, C and D for color/photo
cartridge).
14
ALIGN CARTRIDGE
Once the cartridge alignment test
page has printed, the display looks
like this:
❿
15 [00-30] A
The current alignment
value appears in the
second row.
Setting up Your Printer
2-14
To change the alignment value
1) From the ALIGNMENT A group on the test page, locate the
number under the alignment pattern that comes closest to forming
a perfectly straight line.
C
2) Press ➛ꢀor ❿ꢀto display the correct alignment value based on the
printed test page.
3) Press Enter/Select to choose the correct alignment value.
The next Alignment screen appears on the display.
4) Repeat steps 1 through 3 to select alignment values for B, C, D,
E, and F.
Once you pressed Enter/Select to choose the correct value for
ALIGNMENT F, the printer returns to the Normal Mode.
G
G
When either print cartridge starts to run out of ink, replace the empty print cartridge.
If you do not have a new replacement for the empty print cartridge, leave the empty
print cartridge in the printer.
Keep a spare print cartridge on hand. When buying print cartridges, check the part
numbers referenced below carefully to ensure that you are buying the correct print
cartridge.
These print cartridges have been specifically designed to work with your printer to
produce results that are always clear and sharp.
If you want to purchase a new print cartridge, either contact your point of purchase
or any Lexmark authorized supplies dealer.
G
Cartridge type
Part number
Standard
Lexmark P/N 12A1970
Lexmark P/N 12A1975
Lexmark P/N 15M0120
Lexmark P/N 15M0125
Lexmark P/N 12A1990
Black cartridge
High yield
Standard
Color cartridge
High yield
Photo cartridge (optional)
Setting up Your Printer
2-15
Testing the Printer
C
Each time you install a new print cartridge, run the Self Test to check if the
print cartridge is installed properly.
Press Setup until MAINTENANCE
appears in the display.
[MAINTENANCE]
HELP LIST
❿
1
2
3
Press ➛ꢀor ❿ꢀuntil PRINT SELF
TEST appears in the second row of
the display.
[MAINTENANCE]
❿
PRINT SELF TEST
Press Enter/Select.
PRINTING
III
The message PRINTING appears in
the display.
Setting up Your Printer
2-16
Installing the Printer Software
C
The printer software (printer driver) and the SmarThru 2 program
are provided on CD-ROM. To use your new machine as a printer,
the printer software must be installed. In addition, it is
recommended to install SmarThru 2 program for more features
than the stand-alone printer.
C
Printer software (printer driver)
The printer driver accesses the printer features and allows
the computer to communicate with the printer.
SmarThru 2 program
The program called SmarThru 2 is an application program that helps
you manage your printer.
SmarThru 2 provides you with :
G
A Mail Box that can send, receive and store e-mail and fax
messages.
G
An Image Manager that supports operations on images.
G
Scan Manager that supports scanner operations.
G
A Copy Manager that controls the copying process.
G
AnyPage Lite Optical Character Recognition (OCR) software gives
you the possibility to convert scanned images into text documents
suitable for editing in your favorite text editor.
For information about SmarThru 2, see the separate
SmarThru 2 Guide.
Setting up Your Printer
2-17
Continued
Installing the Printer Software
Hardware Requirements
To install and run the Printer Software you must have the following
hardware configuration:
G
28MB of available Hard disk space
G
486 DX2 100MHz or better
G
16MB of RAM or more
Software Requirements
To install and run the Printer Software you must have the following
software configuration.
G
Windows 95
G
Windows 98
G
Internet Explorer 4.01 or later
Setting up Your Printer
2-18
Installing the printer software
1
C
Make sure the printer is plugged in and connected to your
computer.
1
Start Windows.
2
3
4
When the New Hardware Found message appears, click
the Cancel button.
Insert the CD-ROM into the CD-ROM drive.
The Model Selection window should appear
automatically.
If the installation does not start automatically, do
the following:
a) Click Start ➝ Run from the Windows task bar.
b) Type e:\autorun.exe (substitute your CD-ROM drive
letter for the ‘e’) on the command line, then click the
OK button.
Select the printer model which is connected to
your computer.
5
6
Select the language you want to use .
If you do not have a CD-ROM drive, you
can copy the Setup program onto floppy
diskettes.
For more information see ‘Making
Installation Diskettes’ page 2-26.
Setting up Your Printer
2-19
Continued
Installing the Printer Software
Click Install Printer Software.
7
If there is no Internet Explorer 4.0 or above version on your PC,
the Setup program will install Internet Explorer version 5.0 on your PC
first. After installing it, to continue Lexmark Z82 software setup, run
‘Autorun.exe’ from the CD or reinsert the CD in the drive.
Click Next.
8
Type the user name and company and click the
Next button.
9
Select the folder which the Printer Software will be
installed in, and click the Next button.
10
Setting up Your Printer
2-20
Choose the Setup type and click the Next button.
11
G
Typical (recommended)
This option allows you to install the
printer driver, SmarThru software and
OCR software.
C
G
G
Compact (minimum)
This option only allows you to install
the printer driver.
Custom (for experienced users)
This option allows you to choose
which components will be installed.
The installation program will prompt
you to select the software items.
Select the program folder that you want to create
the program icons for, and click the Next button.
12
13
G
The files are automatically installed.
G
The progress window appears on
your screen as the program files are
copied onto your computer.
After the installation is completed, click on Finish.
The Windows will restart.
Setting up Your Printer
2-21
Continued
Installing the Printer Software
After Windows is restarted, now you will be asked to add Fax
Modem.
Adding a New Fax Modem
2
Click the Next button when SmarThru Add New
Fax Modem window appears.
1
Select the modem that is installed in your system and then
click the Next button.
2
Type the identifier (usually your name), select the
fax modem class, and then click the Next button.
3
G
For more information about
the Fax modem class, see
the user guide supplied with
your fax modem.
When you have completed, click Finish.
4
Setting Up Your Printer
2-22
Setting up your Internet Connection
3
Set up your Internet connection if you have an e-mail
account from your company or a service provider.
C
Select the way you are connected to the Internet
and then click the Next button.
1
2
If ‘Connection to internet over LAN’ is selected in
step1, the following screen appears. Type your user
name and the e-mail address, and then click the Next
button.
G
If ‘Use Dial-up for internet
connection’ is selected in
step 1, follow the
instructions on the screen.
Type the mail server address and then click the
Next button.
3
G
Contact your Internet
Service Provider for more
details.
Setting Up Your Printer
2-23
Continued
Installing the Printer Software
Type the password that you use to access your
Internet mail server and then click the Next button.
4
5
6
Click the Next button.
To complete the configuration of your Internet
e-mail service, click Finish.
Congratulations!
You have finished setting
up your printer.
Now you are ready to
start using it.
Setting Up Your Printer
2-24
Uninstalling the Lexmark
C
Software
The Uninstall utility is supplied with the Lexmark Software to
enable you to remove the software and all associated files
from your hard disk.
C
To uninstall the printer driver, proceed as follows:
Close any programs that are running first.
2
1) Click Start ➝ Programs ➝ Lexmark Z82 ➝
Lexmark Z82 Uninstall from the Windows task bar.
2) Follow the instructions on the screen.
The printer driver is removed from your hard disk.
To uninstall the SmarThru 2 program, proceed as follows:
Close any programs that are running first.
1) Click Start ➝ Programs ➝ Samsung SmarThru ➝
SmarThru 2 Uninstall from the Windows task bar.
2) Follow the instructions on the screen.
The SmarThru 2 program is removed from your hard disk.
If prompted to do so,
restart your computer.
If necessary, reinstall the
Lexmark software.
Setting Up Your Printer
2-25
Memo
Setting Up Your Printer
2-26
3
Chapter
Using the Control Panel
Overview
This chapter contains information about using the
printer control panel, changing printer settings,
and understanding control panel menus.
This chapter provides the following information:
Control Panel Buttons
Control Panel Display
Using Control Panel
3-1
Control Panel Buttons
C
The Control Panel has many buttons which are used to change
printer settings, make copies, scan documents and maintain the
printer. Look for the following buttons and their functions.
Button
Function
Press Setup to change printer settings.
Setup
The setup menu includes the following items:
G
CARTRIDGE
G
PAPER SIZE
G
PAPER TYPE
G
MAINTENANCE
G
Press ❿ꢀto move to the next item in the menus, or
press ➛ꢀto move to the previous item in the menus.
G
For menu items that have numerical values, such
as for COPY PAGE, press ❿ꢀto scroll forward,
or ➛ꢀto scroll backward.
G
Press and hold each button for fast scrolling up and
down.
Press Enter/Select to select the menu item shown in
the second row of the display.
Press Stop/Restore to return to the Normal Mode.
Using Control Panel
3-2
Button
Function
Press Resolution to change the resolution setting
when copying documents.
G
NORMAL
G
BEST
G
DRAFT
Press Contrast to change the contrast setting when
copying documents.
G
NORMAL
G
LIGHTEN
G
DARKEN
Press Zoom Rate to reduce or enlarge the size of a
copied image from 25% to 400%.
Press Copy Page to determine the number of copies
(1 to 99) printed for each page.
Press Special Copy to :
G
sort the copy job. (MONO COLLATE)
clone the same images on a single page. (CLONE)
print a single image on 4, 9, or 16 sheets.
G
G
(POSTER COPY)
G
Press Black to make black-and-white copies.
G
Press Color to make color copies.
Using Control Panel
3-3
Control Panel Display
C
There are two kinds of messages and they show the information that
you have to take care and what you need to do.
G
Status messages provide information about the current state
of the printer.
G
Attendance messages indicate printer errors that you must
resolve.
Status Message
Status Message indicates the current state of the printer.
For example, if you first plug in the power cord, the printer enters
the Ready Mode and shows following information.
Resolution
Paper Size
NORMAL A4
100%
02 PAGES
Zoom Rate
Number of Copies
Attendance Message
Attendance Message helps you to solve printer problems.
For example, if a paper is jammed in the printer, the message
REMOVE PAPER JAM appears in the display:
REMOVE PAPER JAM
THEN PRESS STOP
Using Control Panel
3-4
4
Chapter
Print Media
Overview
This chapter provides specifications and guidelines for
each type of print media that can be used with your
printer.
Media Size
Print Media Characteristics
Paper Guideline
Using the Manual Feed Slot
Print Media
4-1
Media Size
C
The following table lists the types and dimensions of print media that
you can use with your printer.
Dimension
Media
Letter
216 mm x 279 mm
(8.50 inch x 11.00 inch)
(8.50 inch x 14.00 inch)
(8.27 inch x 11.69 inch)
(5.83 inch x 8.27 inch)
(7.17 inch x 10.12 inch)
(7.25 inch x 10.50 inch)
(4.13 inch x 5.85 inch)
(3.94 inch x 5.83 inch)
(3.88 inch x 7.50 inch)
(3.88 inch x 8.88 inch)
(4.13 inch x 9.50 inch)
Legal
216 mm x 356 mm
210 mm x 297 mm
148 mm x 210 mm
182 mm x 257 mm
184 mm x 267 mm
105 mm x 149 mm
100 mm x 148 mm
98 mm x 190 mm
98 mm x 225 mm
105 mm x 241 mm
A4
A5
B5
Executive
A6 Card
Label
Envelope #7 3/4
Envelope #9
Envelope #10
Envelope B5
176 mm x 250 mm
102 mm x 152 mm
(6.93 inch x 9.84 inch)
(4.00 inch x 6.00 inch)
Post Card 4x6
Custom
76.2~215.9 mm x 127.0~355.6 mm
(3.00~8.50 inch x 5.00~14.00 inch)
Print Media
4-2
Print Media Characteristics
C
Print media characteristics affect print quality and reliability.
When you choose print media, consider the following:
Weight
The printer automatically feeds paper weights from 20 lbs
to 24 Ibs.
Surface Smoothness
The degree of smoothness of the paper affects print quality.
If the paper is too rough, the ink may not adhere to the
paper properly, resulting in poor print quality.
Moisture Content
The amount of moisture in the paper affects both print
quality and paper feeding reliability.
Always test a sample of paper before purchasing
large quantities.
Using media that does not conform to the
specifications listed in the paper specifications
can cause problems that require service.
Print Media
4-3
Paper Guideline
C
When choosing any paper type, consider the weight, surface
smoothness and color of the paper.
G
For best print quality, use inkjet paper.
G
Use only undamaged paper
Not supported paper types
- Multiple-sheet forms or documents
- Preprinted papers with chemicals that may contaminate
the printer.
- Rough-edged or curled papers
- Synthetic paper
- Thermal paper
Guidelines for paper storage
G
Keep paper away from moisture, direct sunlight or other
conditions that can cause it to wrinkle or curl.
G
Do not place anything on top of the paper packages.
G
Store cartons of paper on a pallet or shelf, rather
than directly on the floor.
Print Media
4-4
Using the Manual Feed Slot
C
Your Printer has a Manual Feeder that lets you feed the papers
which cannot be fed through the Input Tray. The OHP, thick paper,
envelopes, and unformatted paper should be fed manually through
the Manual Feeder. This feeder allows only one sheet at one time.
Manual Feeder Slot
Insert the media against the right side of the slot until the
printer picks it up.
1
Insert the media with
the recommended
print side face up.
Send your job to print.
2
Print Media
4-5
Memo
Print Media
4-6
5
Chapter
Printing Tasks
Overview
This chapter shows how to print a file in Windows and
each property you can change.
Selecting the Printer
Printing a Document
Using Features in the Printer Driver
Printing Tasks
5-1
Selecting the Printer
C
After installation, Lexmark Z82 printer is automatically selected as the
default printer.
To set the Lexmark Z82 printer as the default printer, follow the
procedures as described below:
Setting Your Default Printer
Select Start ➝ Settings ➝ Printers from the Windows task
bar.
1
Double-click the Lexmark Z82 icon.
2
Click Printer and select Set as Default.
3
Printing Tasks
5-2
C
Printing a Document
C
The following procedure describes the general steps required
for printing from various Windows applications.
The steps for printing a document may vary depending on the
application program you are using.
Start your application you are using to create the document,
and open the document you want to print.
1
2
Select Print from the File menu.
G
You can see the print dialog box for your application.
G
The basic print settings you will need are usually selected
within this print dialog box.
G
To take full advantage of the
printer features, click the
Properties button.
For more information about
Properties, see ‘Using Features
in the Printer Driver’ on page 5-7.
Any changes you make in
the application apply while
it is running.
After you have changed settings, click OK to start printing.
3
Printing Tasks
5-3
Continued
Printing a Document
About Printer Control Program Window
When the Lexmark Z82 Control Program on LPT1 window appears,
click the appropriate tab for the options.
Starting the Lexmark Z82 Control Program
Select Start ➝ Programs ➝ Lexmark Z82 ➝ Printer Control
Program from the Windows task bar.
Using the Status Tab
This tab shows the current printer status.
These images show the
amount of ink remaining
in each cartridge.
Click to cancel the
current print job.
Click to print a test
page.
These items provide
specific details about
the status of your
print job.
Click to suspend your
print job. Click this
button again to resume
the paused print job.
Printing Tasks
5-4
C
Using the Options Tab
This tab allows you to specify the Control Program setup options.
Check this option to prevent the
Control Program from appearing
on your computer screen each
time you send a job to print.
Check this option to close the
Control Program when a job has
been sent to the printer.
If your system has bi-directional
communication problems, error
message appears each time you
send a job to print. To avoid seeing
this message, check this option, or
correct the problem.
Check this option if your printer
pauses frequently during a print
job, and prints pages with
alternating bands of light and dark
print.
Printing Tasks
5-5
Continued
Printing a Document
Using the Cartridges Tab
This tab allows you to choose cartridge options.
Click for version
information.
Click to install or replace
the print cartridge.
Shows the amount of
ink remaining in each
cartridge.
Click to clean the print nozzles.
Click to align printheads.
Click this button to order
supplies from Lexmark’s
Web site.
For more information
about the print cartridge,
see Chapter 8.
Printing Tasks
5-6
C
Using Features in the Printer Driver
C
To take a full advantage of the printer features, be familiar with
each property that the printer provides.
Select Start ➝ Settings ➝ Printers from the Windows task
bar.
1
2
Double-click the Lexmark Z82 icon.
Select Printer ➝ Properties.
The Properties dialog box allows you to access all the
information you will need when using your printer.
3
Click the appropriate tab, and then select/deselect the
required options.
4
Printing Tasks
5-7
Continued
Using Features in the Printer Driver
Paper Tab
This tab allows you to specify paper size, number of copies, page
collation and page orientation.
Paper Size
Use this setting to
select the paper size
installed in the Paper
Tray or Manual
Feeder.
Paper Source
The paper source
setting identifies the
default paper tray.
Copies
Sets the number of
Orientation
Select the way the
copies you want to print.
image or text prints.
Collate: If Collate is
checked, the printer
prints each job again as
many times as specified in
the Copies field.
If you want to know
more about each
menu, click the Help
button. The help
screen gives detailed
information about
each menu.
• Collate is off:
• Collate is on:
Reverse Page Order
Check this option to print
the last page first.
Printing Tasks
5-8
C
Document/Quality Tab
This tab allows you to specify the document type,
paper type and print quality.
Document Types
Automatic: Automatically
produces quality printing.
Vivid Color: Produces
enhanced color printing.
Natural Color: Produces
photo-realistic natural color
printing.
Paper Types
Select the paper type
you are feeding.
Black Color: Optimizes
black and white printing.
Click to activate a
delay between pages
that allows ink to dry.
Print Quality
You can set the
resolution for the
graphics images.
You can restore all the
default settings by clicking
Defaults.
If you want to know
more about each
menu click on the
Help button. The help
screen gives detailed
information about
each menu.
Printing Tasks
5-9
Continued
Using Features in the Printer Driver
Advanced Tab
This tab allows you to specify the halftone type, and adjust the image
brightness, shadow and color.
Halftone
Use the Halftone settings
to improve the
appearance of pictures
and graphics.
Image
You can adjust image
Brightness, Contrast,
and color. Generally,
default settings at 0%
produce the best
image quality.
Line Art: Generally the
best choice for printed text
or pen-and-ink drawings.
Fine Dither: Produces
fine quality printing.
Air Brush: Produces
air brush image printing.
If you want to know
more about each
menu click the Help
button. The help
screen gives detailed
information about
each menu.
Printing Tasks
5-10
6
Chapter
Making a Copy
Overview
This chapter contains information about copying the original
document, selecting the special copy, and changing the
copy setup.
Making a Single Copy
Making Multiple Copies
Changing Copy Setup
Collated Copying
Making a Clone Copy
Printing Poster
Making a Copy
6-1
Making a Single Copy
C
Your printer can copy in black and white or full color.
Place your original document face
down on the Scanner Bed with the
top left of the original towards the
1
green mark (
), and close the
Printer Top Cover.
Start copying by doing one of the
following:
COPYING
PAGE 01
III
2
G
Press the Black button to make
black and white copies.
G
Press the Color button to make
color copies.
To cancel a copy in
progress, press the
Stop/Restore button.
Making a Copy
6-2
Making Multiple Copies
C
You can make copies up to 99 via the Control Panel.
C
Place your original document
face down on the Scanner Bed
with the top left of the original
1
towards the green mark (
),
and close the Printer Top Cover.
Press the Copy Page button.
[SET COPY PAGE]
2
3
❿
01 PAGE
Press ➛ꢀor ❿ꢀuntil the desired
number appears on the
display.
[SET COPY PAGE]
❿
04 PAGES
If you press and hold
➛ꢀor ❿, the number
is increased or
G
For example, if you select 4,
set the pages to 04.
decreased by the step of
five.
If you press Copy Page,
the number is
increased by ten.
Press the Enter/Select button
NORMAL A4
to select the new setting.
4
100%
04 PAGES
G
The selected number appears
in the display.
Start copying by doing one of
the following:
COPY TO MEMORY
98% PAGE 1
5
G
Press the Black button to
make black and white
copies.
The printer copies the document
into the memory.
To cancel a copy in
progress press the
Stop/Restore button.
PRINTING COPY
COPY 1
PG 1
G
Press the Color button to
make color copies.
COPYING
PAGE 01
III
Making a Copy
6-3
Changing Copy Setup
C
Before making copies, you can change the contrast, resolution and
scale. Any change will take effective to every copy you will make.
To change Copy Contrast
1) Press the Contrast button.
2) Press ➛ꢀor ❿ꢀuntil the desired setting appears in the display.
You may choose NORMAL, LIGHTEN or DARKEN.
3) Press Enter/Select.
To change Copy Resolution
1) Press the Resolution button.
2) Press ➛ꢀor ❿ꢀuntil the desired setting appears in the display.
G
You may choose NORMAL, BEST or DRAFT.
3) Press Enter/Select.
Making a Copy
6-4
C
To change Copy Size
1) Press the Zoom Rate button repeatedly until the desired
setting appears in the display.
Or press Zoom Rate, ➛ꢀor ❿ to increase/decrease the
scale value.
[ZOOM RATE]
❿
NORMAL 100%
Whenever you press Zoom Rate, following options display
in order.
NORMAL 100%
makes a copy that is the same size as
your original document.
ENTIRE 91%➛❿ reduces your copy slightly to ensure
that the whole image, out to all the
edges, is copied.
AUTOFIT
pre-scans the original document to
determine where its edges are, and then
reduces or enlarges the original to fit on
the paper you are using.
TWICE 200%➛❿ enlarges the original document to 200%.
MAX
400%➛❿ enlarges the original to the highest
enlargement percentage.
HALF 50% ➛❿ reduces the original document to 50%.
MIN
25% ➛❿ reduces the original document to the
lowest reduction percentage.
CUSTOM 100%➛❿ lets you specify an exact reduction or
enlargement percentage between 25%
and 400%.
3) Press Enter/Select.
Making a Copy
6-5
Collated Copying
C
The Lexmark Z82 printer has a collated copying function to sort copies.
Press the Special Copy button
until MONO COLLATE appears
in the first row of the display.
[MONO COLLATE]
DOCUMENT NO (01)
1
The copy will be
produced as
below when
collated.
Press ➛ꢀor ❿ꢀto enter the number of pages to scan.
2
3
Choose print order by pressing
PRINT REV ORDER?
Y:ENTER N:STOP
either Enter/Select or
Stop/Restore.
For example, if you have a three-page job to print and
want two copies:
G
When the Enter/Select button is pressed, the printer prints
page 3, page 2, page 1, page 3, page 2, page 1.
G
When the Stop/Restore button is pressed, the printer prints
page 1, page 2, page 3, page 1, page 2, page 3.
Press the Black button.
4
5
This feature only
allows you to print a
document in black and
white. You cannot
select high quality
printing.
Lift the Printer Top Cover, and then place your first page
face down on the Scanner Bed and close the Printer Top
Cover.
Press the Enter/Select button.
COPY TO MEMORY
94% PAGE 1
6 The printer copies the document
into the memory.
Repeat steps 5 and 6 to copy the remaining pages into the
memory.
7
Making a Copy
6-6
Making a Clone Copy
C
Use the CLONE setting to print multiple copies of the same image on a
single page.
For example, 4 IMAGES means four of the same images are printed on one
page.
C
Place your original document face down on the Scanner Bed with
the top left of the original to the green mark (
Printer Top Cover.
), and close the
1
2
Press the Special Copy button
[CLONE]
4 IMAGES
until CLONE appears.
❿
Press ➛ꢀor ❿ꢀto select the clone number.
3 You may choose 4 IMAGES, 9 IMAGES, 16 IMAGES or AUTO 100%.
Press the Enter/Select button.
CLONE COPY READY
PRESS START COPY
4
5
Start copying by doing one of the
following:
COPYING
PAGE 01
III
G
Press the Black button to make
black and white copies.
Press the Color button to make
G
color copies.
Making a Copy
6-7
Printing Posters
C
This feature allows you to print a single page image on 4, 9 or
16 pages, which can be pasted together to form one poster size
image.
Place your original document face down on the Scanner
Bed with the top left of the original to the green mark
1
(
), and close the Printer Top Cover.
Press the Special Copy
button until POSTER COPY
appears.
[POSTER COPY]
4 PAGES
2
3
❿
Press ➛ꢀor ❿ꢀto select the number of the pages, which can
be divided.
‘4 PAGES’ means a single page image is printed on four
pages, and ‘9 PAGES’ means a single page image is printed
on nine pages.
Press the Enter/Select button
to confirm your selection.
4 PAGES COPY RDY
4
5
PRESS START COPY
Start copying by doing one of the following:
G
Press the Black button to make black and white copies.
G
Press the Color button to make color copies.
Making a Copy
6-8
7
Chapter
Changing Printer Settings
Overview
This chapter provides the following information:
Selecting the Paper Size
Selecting the Paper Type
Changing Printer Setting
7-1
Selecting the Paper Size
C
It is important to select the correct paper size from the setup
when using the input tray.
See tables beginning on page 4-2 for a list of the dimensions for
each paper and envelope size.
Press the Setup button
repeatedly until PAPER SIZE
appears.
[PAPER SIZE]
A4
1
❿
Press ➛ꢀor ❿ꢀuntil the desired paper size appears in the
second row of the display.
2
3
NORMAL LETTER
Press the Enter/Select button.
100%
01 PAGES
The selected paper size
appears in the display.
For more information about paper size, see ‘Print Media’
in Chapter 4.
Changing Printer Setting
7-2
Selecting the Paper Type
C
The Paper Type Setting lets you specify the type of print media
installed in the Paper Input Tray.
Press the Setup button until
PAPER TYPE appears.
[PAPER TYPE]
PLAIN
1
❿
Press ➛ꢀor ❿ꢀuntil the desired paper type appears in the
second row of the display.
2
3
Press the Enter/Select button.
Changing Printer Setting
7-3
Memo
Changing Printer Setting
7-4
8
Chapter
Maintaining Your Printer
Overview
You will need to replace and clean print cartridges
in your printer in order to maintain optimum print
capabilities.
This chapter provides information about
maintaining your printer.
Replacing Print Cartridge
Aligning Print Cartridge
Cleaning Your Printer
Cleaning the Print Cartridge Contacts
Printing the Help List
Restoring the Menu to the Default Setting
Adjust Shading
Maintaining Your Printer
8-1
Replacing the Print Cartridges
C
The following sections take you through the process of
replacing the print cartridges.
To remove the print cartridge
1) Lift the Scanner Bed and support it with the Cartridge
Compartment Cover.
2) Complete the following steps to move the Print Cartridge Carrier
into the installation position.
a) Press Setup repeatedly until CARTRIDGE appears in the
display.
b) Press ➛ꢀor ❿ꢀuntil CHANGE CAR. appears in the second
row of the display.
c) Press Enter/Select.
The print cartridge carrier moves to the far left side of the printer.
Do not pull the Print Cartridge Carrier by hand.
3) Pull forward on the print cartridge until it releases from the Print
Cartridge Carrier.
4) Pull up the print cartridge to remove it.
To install the print cartridge
Continue from step 4 of ‘Installing the Print Cartridges’ on
page 2-10 .
Maintaining Your Printer
8-2
Aligning the Print Cartridges
C
For optimal printing you should align the print cartridges. If you
replace print cartridges, your printer automatically prints an
alignment test page. If you need to print an alignment test
page, complete the following steps:
[CARTRIDGE]
CHANGE CAR.
Press the Setup button until
CARTRIDGE appears in the
display.
❿
❿
1
2
Press ➛ꢀor ❿ꢀuntil ALIGN
CAR. appears in the second
row of the display.
[CARTRIDGE]
ALIGN CAR.
Press the Enter/Select button.
PRINTING
III
3 The printer automatically prints
an alignment test page.
Enter the alignment value.
Once the cartridge alignment
ALIGN CARTRIDGE
13 [00-30] A
❿
4
test page has printed the
display looks like the one at
left.
Continue with ‘To change the alignment value’ on page 2-15.
5
Maintaining Your Printer
8-3
Cleaning Your Printer
C
The following sections take you through the process of cleaning
the print cartridge printheads.
To clean the printheads
Run CLEAN CAR. to clean the printheads.
A test line prints so that you can see if the cleaning process was
successful.
Clean the printheads:
G
When you suspect the printheads are clogged.
G
When characters are not printing completely.
[CARTRIDGE]
CHANGE CAR.
1) Press the Setup button until
CARTRIDGE appears in the display.
❿
2) Press ➛ꢀor ❿ꢀuntil CLEAN CAR.
appears in the second row of the
display.
[CARTRIDGE]
❿
CLEAN CAR.
3) Press the Enter/Select button.
The printer prints the printheads
cleaning test page.
PRINTING
III
4) If the printheads cleaning test
page still contains broken lines,
see ‘To wipe the
printheads’ on page 8-5.
The printer returns to Ready Mode after
the test page.
Troubleshooting
8-4
To wipe the printheads
1) Remove the print cartridge from the printer.
If you need help, see ‘To Remove the Print
Cartridges’ on page 8-2.
Copper Contact
Area
2) Use a clean, damp cloth or cotton swab to
gently wipe the entire copper contact area
and the printheads as shown.
When cleaning
the color print
cartridge, wipe
the printheads
in one direction
so the colors
do not mix.
3) Allow the copper contact area to dry.
Printhead
4) Reinstall the print cartridges.
If you need help, see ‘Installing the Print Cartridges’ on page 2-10.
5) Close the Cartridge Compartment Cover.
56 Close the Scanner Bed.
7) Repeat the cleaning printheads test.
If you need help, see ‘To clean the printheads’ on page 8-4.
To clean the Scanner Bed
The printer slows down copying and scanning performance if the
Scanner Bed is dirty. Keep the bed clean.
1) Unplug the power cord.
2) Lift the Printer Top Cover.
Scanner
3) Use a clean, damp cloth to
Bed
clean the bed.
Maintaining Your Printer
8-5
Printing the Help List
C
The Help list contains the information about all of the functions
currently available.
[MAINTENANCE]
HELP LIST
Press the Setup button until
MAINTENANCE appears in
the display.
❿
1
2
Press the Enter/Select button
when HELP LIST appears on
the second line of the display.
PRINTING
III
The printer prints the Help list.
Troubleshooting
8-6
Restoring the Menu to the
Default Setting
C
To disable the menus so that changes cannot be made to the
printer default setting:
To restore factory defaults
Press the Setup button until
MAINTENANCE appears in the
display.
[MAINTENANCE]
HELP LIST
❿
❿
1
Press ➛ꢀor ❿ꢀuntil RESTORE
DEFAULT appears in the
second row of the display.
[MAINTENANCE]
RESTORE DEFAULT
2
3
Press the Enter/Select button.
COMPLETED!!
DEFAULT SETTINGS
The printer restores the factory
default.
NORMAL A4
100%
01 PAGES
Maintaining Your Printer
8-7
Adjust Shading
C
The shading is adjusted at the factory. However, if you
accidentally drop the machine, you may want to adjust shading
for optimized lightness.
Place your original document face down on the Scanner Bed with
the top left of the original to the green mark (
Printer Top Cover.
), and close the
1
2
3
4
5
Press the Setup button until
MAINTENANCE appears in
the display.
[MAINTENANCE]
❿
HELP LIST
Press ➛ or ❿ until ADJUST
SHADING? appears in the
second row of the display.
[MAINTENANCE]
❿
ADJUST SHADING?
Press the Enter /Select button.
Press Enter/Select again
when prompted by ARE YOU
SURE?
ARE YOU SURE?
Y:ENTER N:STOP
The machine scans and
adjusts the shading.
SHADING III
Troubleshooting
8-8
9
Chapter
Troubleshooting
Overview
Most printer problems can be easily solved by
going through simple check lists and tests.
The most frequent problems have been divided
into several categories, as listed below.
Clearing paper Jams
Error Messages
General Printing Problems
Poor Print Quality
Scanning Problems
OCR Problems
Troubleshooting
9-1
Clearing Paper Jams
C
By carefully selecting print media and loading them properly,
you should be able to avoid most paper jams.
Paper jams while the printer is feeding
Pull the Input Tray completely out of the
1 printer.
Output Tray
Input Tray
Lift the Output Tray.
2
Pull the paper up and toward you to
3
4
remove it.
Press the Stop/Restore button.
The error message disappears.
REMOVE PAPER JAM
THEN PRESS STOP
Replace the Input Tray and
5lower the Output Tray.
G
If you cannot get a firm grasp on the jammed paper,
it may be easier to remove it from the Rear Cover.
See ‘Paper jams while printing’ on page
9-3 for more information.
Troubleshooting
9-2
C
Paper jams while printing
Open the Rear Cover by pushing the
1 release tabs at each end of the cover.
Pull the paper out gently and slowly.
2
Close the Rear Cover until it snaps
3
4
into place.
Press the Stop/Restore button.
The error message disappears.
REMOVE PAPER JAM
THEN PRESS STOP
Troubleshooting
9-3
Continued
Cleaning Paper Jams
Tips for Avoiding Paper Jams
If jams occur frequently, make sure you are following these tips to avoid jams :
G
Follow the procedures in 'Loading paper into the Input Tray' on page 2-8
to load paper properly.
G
Do not overload the Input Tray. Never exceed the maximum capacity of
150 sheets of paper in the tray.
G
When using the Manual Feeder, feed only one sheet of print media at a time.
G
Do not remove the Input Tray while the printer is printing.
G
Flex, fan, and straighten the paper before loading it.
G
Do not load wrinkled, creased, damp, or highly curled paper.
G
Do not mix paper types.
G
Make sure the recommended print side is face down for printing.
G
Store print media in an acceptable environment.
Troubleshooting
9-4
C
Error Messages
C
The following table explains the various messages that
may appear on your printer display.
Message
Meaning and Required Action
CHECK PAPER
Press the Stop/Restore button after loading the
paper in the Input Tray.
THEN PRESS STOP
The printer detects a paper jam. Remove the
jammed paper and press the Stop/Restore
button. See 'Clearing paper jams' on page 9-2.
REMOVE PAPER JAM
THEN PRESS STOP
The original document size is too big, so that the
printer cannot print the multi-same images on a
single page.
DOCUMENT IS BIG
SET SMALL CLONE
The printer lacks the memory for collation.
To cancel the job, press Enter/Select.
To continue collating, press Stop/Restore.
CANCEL COLLATE ?
Y:ENTER N:STOP
The printer ran out of paper in POSTER COPY.
Install the paper and press Enter/Select to
continue, or press Stop/Restore to cancel it.
RESUME POSTER ?
Y:ENTER N:STOP
The printer lacks the memory.
MEMORY FULL...
PC SCANNING...
PC PRINTING...
ALL CAR. EMPTY
The printer is scanning from your PC.
The printer is printing a job received from your PC.
The Black and Color cartridges are not installed or
improperly installed in the Print Cartridge Carrier.
Troubleshooting
9-5
Continued
Error Messages
Message
Meaning and Required Action
The Black or Photo cartridge is not installed or
improperly installed in the Print Cartridge Carrier.
RIGHT CAR. EMPTY
LEFT CAR. EMPTY
The Color cartridge is not installed or improperly
installed in the Print Cartridge Carrier.
Check the print cartridge to make sure that it is
properly installed in the print cartridge carrier.
See 'Installing the print cartridges' on page 2-10
for more information.
CHECK CARTRIDGE
PLEASE CHANGE
Change the Photo cartridge with the Black cartridge.
PHOTO CARTRIDGE
The system error occurs to the printer, so that
the printer cannot print continually.
SYSTEM ERROR
Remove the jammed paper and press the
Stop/Restore button.
REMOVE PAPER JAM
THEN PRESS STOP
PRESS STOP TO
Press the Stop/Restore button.
CLEAR SYSTEM ERR
This message means the printer is returned to
normal.
SYSTEM INITIAL..
PLEASE WAIT
Troubleshooting
9-6
C
General Printing Problems
C
Selecting the Default Printer
If you did not select this printer as the default, you’d better select it as the default
printer before attempting to print a document.
To set the default printer, proceed as follows:
1) Select Start ➝ Settings ➝ Printers from the Windows task bar.
2) Double-click the Lexmark Z82 icon.
3) Select File ➝ Default Printer.
Problem
Cause & Solution
G
G
G
The printer does not
print
Check if the power cord is plugged in.
The printer cable is not connected properly.
The printer cable is defective. Check the cable
and replace it, if necessary.
G
The printer port is configured incorrectly.
Check Pinter Setting in Windows to make sure
that the print job is being sent to the correct
port (for example, LPT1).
G
G
G
A paper jam has occurred. Remove the jammed
paper.
This printer is not selected as the default.
Check the default printer.
The printer driver may be incorrectly installed.
Remove the existing printer driver, and re-install
the printer driver.
G
Printer prints, but no
characters appear
Make sure the tape is removed from the
printhead.
See 'Installing the Print Cartridges' on page 2-10
for more information.
G
Check the print cartridges to be sure they are
correctly installed. See 'Installing the Print
Cartridges' on page 2-10 for more information.
Check to see if the print cartridge ink is low or
empty.
G
G
Make sure print media is loaded in the printer.
Troubleshooting
9-7
9-7
Problem
Cause & Solution
G
G
G
The paper does not feed
into the printer
Make sure the print media is loaded correctly.
Remove and re-insert paper correctly.
There is too many sheets in the Input Tray.
Remove some papers.
Do not mix paper types.
G
G
The data does not print
correctly
The printer cable is not connected properly.
The printer driver may be incorrectly installed.
Remove the existing printer driver, and re-install it.
G
G
G
G
G
Printing is too slow
Adjust the print quality setting.
Graphics print more slowly than text.
Color prints more slowly than black and white.
Special media prints more slowly than plain paper.
Another running application affects print speed.
Close the running program if not required.
Troubleshooting
9-8
9-8
C
Print Quality Problems
C
Problem
Cause & Solution
G
Print is too light or
blurred
Make sure the Print Quality setting is set to
Normal. See Print Quality on page 5-9 for more
information.
G
G
G
G
Check to see if the print cartridge ink is low or
empty.
If you are printing on an uneven print surface,
change the paper type setting.
If there is a recommended print size for the paper,
load the proper paper.
Clean the printheads.
G
Characters print askew
Align the print cartridge.
Adjust the Print Quality to Normal.
G
G
G
Characters print with
White lines
Check to see if the print cartridge ink is low or
empty.
Remove and reinstall one of the print cartridges.
See 'Replacing Print Cartridges' on page 9-2 for
more information.
G
Clean the printheads.
G
G
Incorrect character print
This printer is not selected as the default. Check
the default printer.
Make sure you are using the correct cable. Use
an IEEE 1284-compliant parallel cable or a USB
cable.
Troubleshooting
9-9
9-9
Problem
Cause & Solution
G
Entire page is white
The page layout is too complex.
Simplify the page layout. Delete any unnecessary
graphics.
Check the paper orientation.
Make sure the paper size is set correctly.
Make sure you are using the correct cable;
IEEE-1284 compliant parallel cable.
Load the correct paper in the printer or change the
paper size in the Print Setup dialog box.
G
G
G
G
G
G
Printed color does not
match screen color
The ink in the color cartridge is too low. Replace the color
print cartridge.
Clean the printheads.
G
G
Black and White is
printing instead of color
Make sure the Document Type is set correctly.
The black print cartridge may be installed in the
color Carrier Slot. Replace with the color print
cartridge.
G
Color print quality is
poor
Make sure the Paper Type is appropriate for the
paper you loaded.
G
G
Change the Print Quality to High or Normal.
If there is a recommended print side for the paper,
load the paper correctly.
Troubleshooting
9-10
9-10
C
Scanning Problems
C
Problem
Cause & Solution
G
The printer does not
scan
Make sure your original document is placed face
down on the Scanner Bed.
G
G
G
Make sure the printer cable is connected properly.
The printer lacks the memory for scanning.
The printer cable is defective.
If necessary, replace the cable.
G
G
The printer scans very
slowly
Graphics are scanned more slowly than text.
Communication speed becomes slow in scan
mode because a lot of memory is required to
analyze and reproduce the scan image. Set your
computer to ECP mode through BIOS setting. It
will help to increase the speed. For details on
how to set BIOS, refer to the document of your
computer.
G
Close the unnecessarily running program.
‘Scanner is busy
Your scanner may be used for scanning and faxing.
When the current job is completed, try again.
receiving or printing
data. When the current
job is completed, try
again’ message appears
on the screen
‘The selected port is
currently being used.
Restart your computer
and try again’ message
appears on the screen
Scan error occurred and the scanning has not been
completed properly. Restart your computer and try
again.
Troubleshooting
9-11
Problem
Cause & Solution
‘The scanner driver is
not installed or an
operation environment
is not set up properly.
Re-install the scanner
driver and try again’
message appears on the
screen
File setting required for I/O may not be proper.
Follow the instructions below :
1) Start your windows.
2) Select Run from Start menu.
3) Type sysedit, then click OK.
4) Select SYSTEM.INI file, and set the file as shown
below.
•
[386 Enh]
•
device = vecp.386
•
LPT1TurnAroundDelay = 50
5) Restart your Windows.
‘Port is disabled.
I/O error occurs during scanning.
Check if the port is
properly connected, or
power is on. Then
restart your computer’
message appears on the
screen
Check the basic cable and the cable connection.
If you still have the same message, open the
system.ini file in the windows directory as described
above, and increase the time as much as required in
increments of 10.
‘Memory is not enough
to save the scan image.
Exit all applications if
not required, then try
again after memory
becomes available’
message appears on the
screen
There is not enough memory to save the scan
image. Exit all applications currently open, if not
required, in order to save memory.
Troubleshooting
9-12
9-12
Continued
C
Scanning Problems
Problem
Cause & Solution
‘Scanning has failed.
Scan error occurs. Turn the printer off and back
on. If you still have the same problem, restart
your computer.
Restart your scanner
and try again’ message
appears on the screen
After scanning, scan
program is not closed
If Samsung TWAIN UI is used for scanning,
you must close the Samsung TWAIN UI program.
Part of data is not
automatically scanned
Match scan area of the image being scanned to
the data size.
Troubleshooting
9-13
9-13
OCR Problems
C
Problem
Cause & Solution
G
The original document is scanned with improper
brightness or too low resolution. Adjust the
scanning brightness to medium in your scanning
application.
The recognized page
contains many
unrecognized words
G
G
The original document contains wrong text
language. You can recognize English text only.
You have set wrong text type. Text type is set in the
AnyPage Lite system automatically. But if you have
to recognize typewritten or matrix printer texts, set
the corresponding text type to increase recognition
accuracy. Do not forget to set the switch back to
Auto position if you are recognizing text, which are
neither typed on a typewriter nor printed on matrix
printer in draft mode.
The result of automatic
segmentation is not
correct
In most cases the system analyzes text layout
successfully. But if there are mistakes, you can mark
blocks manually.
The system does not
load your image file
You may be trying to load an image file of a format
not supported in AnyPage Lite.
G
AnyPage Lite can load image files in the following
formats: BMP, PCX, DCX, JPEG, TIFF.
AnyPage Lite can save images in the following
G
formats: BMP, PCX, JPEG, TIFF.
G
AnyPage Lite does not offer the scan feature.
It provides only the recognizing feature of the
scanned image.
Scanning is not
achieved in AnyPage
Lite.
Troubleshooting
9-14
9-14
Appendix
Specifications
General Specifications
specification
Item
Rated AC power input
110 ~240V AC (Universal)
Under 15W (Standby)
Under 35W (Operation Mode)
Average power
consumption
Machine Size
444 x 369 x 258 mm
7.8 kg
Machine Weight
Temperature
5~40°C (40~104°F)
Operating Condition
Humidity
20% RH ~ 80% RH
16~32°C (60~90°F)
Temperature
Recommended
Operating Condition
Humidity
40% RH ~ 70% RH
Ink Cartridge
See page 2-15 for part numbers
Appendix
A-1
Printer
specification
Color Thermal Inkjet
2-pen (K and CMY)
Windows 95/98
Item
Technology
Engine Type
Operating System
Interface
IEEE 1284 (ECP Support),
USB (Windows 98 only, without HUB Mode)
Emulation
HBP (GDI)
Draft
300 x 600 dpi
Print
Resolution
(H x V)
Normal 600 x 600 dpi
Best
1200 x 1200 dpi
Maximum Paper Size
Effective Printing Width
Output Tray Capacity
Input Paper Capacity
A4 (210 mm x 297 mm), See page 4-2 for paper sizes
203 1 mm
Maximum 50 sheets
Maximum 150 sheets
Maximum Printer Cable
Length
6 ft. / 1.8 m.
Scanner
specification
TWAIN Standard
Item
Compatibility
Device
Platen Color CIS (Contact Image Sensor)
Max (216 x 297 mm) Effective (210 x 291 mm)
Internal 30 bit
Scanning Area
Color Depth
Optical Resolution
Interpolation Resolution
Pre-scan Mode
300 x 600 dpi
Maximum 4800 dpi
Yes, 75 dpi
Appendix
A-2
Copier
specification
Item
Copy Mode
Black and Color
Scanner Type
Maximum Original Size
Flat-bed
A4 (210 x 297 mm)
A4 (210 x 297 mm)
300 x 600 dpi
A
Maximum Paper Size
Optical Resolution
Copy Quality
Draft, Normal, Best
Draft: 4 cpm
Mono Copy Speed (A4)
Color Copy Speed (A4)
Draft: 1.5 cpm
Top
Bottom
Each side : 6.5 mm
: 3.4 mm
: 19.05 mm
Effective Print-edge
Margin
Multicopy
99 pages
Reduction & Enlargement
Contrast Control
25% to 400% (1% increments)
3 steps
Appendix
A-3
Index
Color
A
Button
3-3
Cartridge
Copy Speed
Depth
2-15
A-3
A-2
A-2
Acrobat Reader
Advanced Tab
Air Brush
Alignment
test page
2-20
5-10
5-10
Compatibility
Connecting
2-13, 2-14
2-15
2-17
Power Cord
Parallel Cable
LAN
2-7
2-4
2-23
value
AnyPage Lite
Application program 2-17
USB
2-6
Automatic
A4
5-9
4-2
Control Panel
Copper Contact Area
Copy
1-4, 3-2, 3-4
2-10
Contrast
Page
Resolution
Size
Mode
Quality
Scale
6-4
3-3
6-4
6-5
A-3
A-3
6-5
B
BIOS
Black
Button
Cartridge
Color
Buttons
9-14
3-3, 6-6
2-15
5-9
3-2
4-2
D
B5
Darken
Device
Display
Document
Tab
3-3, 6-4
A-2
3-4
C
Cartridge
Carrier Contacts
Compartment Cover
Tab
8-6
1-6
5-5, 5-6, 5-8,
5-9, 5-10
2-11
5-9
9-13
3-3, 6-4
Type
Draft
Type
Check
Cartridge
Paper
9-6
9-5
Cleaning
Scanner Bed
Paper Jam
Clone Copy
Collate
8-5
9-2
3-3, 6-7
5-8, 6-6
Appendix
A-4
Installing
Print Cartridge
Printer Software
Internet connection
Interface
Interpolation Resolution
E
2-10
2-17
2-23
2-4, A-2
A-2
ECP
9-14
A-2
A-2
3-3, A-3
4-2, 4-5
9-5
4-2
2-17, 2-23
A
Emulation
Engine Type
Enlargement
Envelope
Error Messages
Executive
E-mail
J
JPEG
9-9
L
F
Letter
4-2
Lighten
Line Art
Loading Paper
3-3, 6-4
5-10
2-8
Fax Modem
Fax Message
Feature
2-22
2-17
5-7
File format
Fine Dither
9-9
5-10
M
Machine Size
Maintenance
Manual Paper Feeder
Maximum
A-1
2-16, 3-2
1-5, 4-5
H
Halftone
Handle
Hardware Requirements
Help List
Humidity
5-10
1-4
2-18
8-7
Original Size
Paper Size
Printer Cable Length
Resolution
A-3
A-2, A-3
A-2
A-1
1-3
Media Size
4-2
Menu Button
Mono
Collate
Copy Speed
Multiple Copies
3-3
I
3-3, 6-6
A-3
6-3, A-3
Image
Installation diskettes
5-10
2-26
Appendix
A-5
Print
N
Button
3-3
Cartridge
Natural color
Normal
N-up Copy
5-9
3-3, 6-4
3-3, 6-8
Aligning
Install
Remove
Replacing
8-3
2-10
8-2
8-2
Speed
A-2
Quality
Resolution
Printheads
5-9, 9-12
A-2
O
Clean
Wipe
8-4
8-5
OCR
1-3, 2-17, 9-17
A-2
A-2, A-3
5-5
5-8
Operating System
Optical Resolution
Options Tab
Orientation
Q
Quality Tab
5-9
P
R
Paper
Guideline
Input Tray
Jams
Output Tray
Size
Source
Tab
Type
4-4
1-4, 2-8
9-2
1-4
5-8, 7-2
5-8
Rear Cover
Reduction
Remove, Paper Jam
Restore Default
1-5
3-3, A-3
9-2, 9-5
8-8
5-8
S
7-3, 5-9, 9-13
Scan
Parallel Interface
Part number
Photo Cartridge
Post card
Poster Copy
Power Connector
Power Cord
ppm
1-5
2-15
2-11, 2-15
4-2
3-3, 6-9
1-5
2-2
1-3, A-2
A-2
Button
3-3
1-3
1-3
1-4
A-3
A-2
2-16
6-2
1-3, 2-17
2-18
3-3, 6-6
Scan to E-mail
Scan to OCR
Scanner Bed
Scanner Type
Scanning Area
Self test
Single Copy
SmarThru 2
Software Requirements
Special Copy Button
Pre-scan Mode
Appendix
A-6
Specifications
Cable
A-1
2-4
A-3
A-2
A-2
5-4
i
W
Copier
Printer
Scanner
Weight
Machine
Media
A-1
4-3
Status Tab
Supplemental Information
System Error
Windows 95/98
2-18
A
9-6
Z
T
Zoom Rate
3-3, 6-5
Technology
Temperature
Top Cover
A-2
A-1
1-4
Troubleshooting
TWAIN UI
9-1
9-16
U
Uninstall
Printer driver
SmarThru 2
USB
2-25
2-25
Cable
Port
2-2, 2-6
1-5
V
Vivid Color
5-9
Appendix
A-7
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