USER MANUAL
VeSync Dual 200S Smart Top-Fill Humidifier
Model: Dual 200S
Questions or Concerns?
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READ AND SAVE THESE
INSTRUCTIONS
SAFETY INFORMATION
To reduce the risk of fire, electric shock, or other injury, follow all instructions
and safety guidelines.
General Safety
•
•
Only use the humidifier as
described in this manual.
•
•
Do not use other items as
replacement parts for this product.
Place the humidifier and cord so
that it will not be knocked over.
Do not place near large pieces of
furniture or in high-traꢀc areas.
Do not cover the nozzle while
the humidifier is on. Doing so may
damage the humidifier.
•
•
•
Remove the water tank from the
base before moving the humidifier.
•
When not in use, turn the humidifier
oꢁ and disconnnect from power by
removing the plug from the outlet.
Do not immerse the humidifier
base, power cord, or plug in water.
•
•
•
Do not use the humidifier in wet
environments.
If the humidifier is damaged or is
not functioning properly, stop using
it and contact Customer Support
immediately (see page 25).
Keep the humidifier out of reach
from children.
Do not open the base or
remove the water level sensor
for self-servicing.
•
This humidifier is not to be used by
persons (including children) with
reduced physical, sensory or
mental capabilities, or lack of
experience and knowledge,
unless they have been given
supervision or instruction concern-
ing use of the appliance by a
person responsible for their safety.
•
Always unplug your humidifier from
the power outlet before cleaning
your humidifier or detaching the
water tank from the humidifier base.
•
•
•
•
Always make sure to place the
humidifier on a flat, level surface
before operation.
•
•
Supervise children when they are
near the humidifier.
Only fill the water tank with clean
water. Never fill the water tank with
any other liquids.
Children should not clean or
perform maintenance on the
humidifier without supervision.
Do not place the humidifier near
sources of heat, such as stovetops,
ovens, or radiators.
•
•
Children should be supervised to
ensure that they do not play with
the humidifier.
Do not place the humidifier directly
on floors, carpets, or rugs.
Not for commercial use.
Household use only.
3
Caution: Risk of Leaks
and Electric Shock
Do not add supplemental
water treatment liquids into the
water tank or base chamber.
This will damage the humidifier
and cause leaks.
Power & Cord
•
•
Ensure that the plug fits properly
into a polarized socket.
Do not handle the power cord or
plug with wet hands. Keep the plug
and power cord away from liquids.
•
Your humidifier has a polarized plug
(one prong is wider than the other),
which fits into a polarized outlet only
one way. This is a safety feature to
reduce the risk of electric shock. If
the plug does not fit, reverse the
plug. If it still does not fit, do not
use the plug in that outlet. Do not
bypass this safety feature.
•
•
If the power supply cord is damaged,
it must be replaced by Arovast
Corporation or similarly qualified
persons in order to avoid an electric
or fire hazard. Please contact
Customer Support (page 25).
Unplugging the power cord
will disable remote control of
the humidifier and temporarily
disconnect the humidifier from
VeSync and other third-party apps.
4
GETTING TO KNOW YOUR SMART HUMIDIFIER
A. Nozzle
I.
Display
Q. Float Brackets
B. Water Tank Cover
C. Water Filter Housing
D. Water Filter
J.
K.
L.
Cleaning Brush
Power Adapter
Max Water Line (Tank)
R. Transducer
S.
T.
Secondary Float
Humidity Sensor
E.
F.
Mist Tube
M. Water Outlet Valve
N. Noise Silencer
O. Air Outlet
U. Feet
Water Tank
V.
Power Adapter Input
G. Float
W. Air Inlet
H. Base
P.
Max Water Line (Base)
Water tank, upside down
A
M
B
N
C
D
E
L
O
P
K
Q
R
F
S
T
G
H
I
U
J
V
W
5
Getting To Know Your Smart Humidifier (cont.)
A
B
C
D
E
G
F
A. Mist Level Button
B. No Water Indicator
C. Wi-Fi® Indicator
D. Timer Indicator
E. Power Button
Note: The timer must be
F. Humidity Level Indicator
G. Mist Level Indicator
set in the VeSync app.
6
CONTROLS & DISPLAY
Note: You can also control these functions using
the VeSync app, as well as additional functions
(see page 13).
Power Button
Wi-Fi Indicator
•
•
Press to turn the humidifier
indicate pairing status.
See the VeSync in-app
instructions for more
information.
•
Press and hold for 5
seconds to pair with the
VeSync app. See the
VeSync in-app instructions
for more information.
No Water Indicator
•
Blinks when there is no
water in the tank. After
this indicator blinks 10
times, the humidifier
will turn oꢁ. Refill the
tank and properly
•
Press and hold for 15
seconds to reset the
humidifier. This will restore
the humidifier’s default
settings and disconnect
it from Wi-Fi® and the
VeSync app (see page 11).
place it on the base to
use your humidifier.
•
Lights up when the
water tank is removed.
Remains on until the
tank is replaced.
Mist Level Button
•
Press repeatedly to cycle
through mist level settings:
Low, High, and Auto Mode.
(For more details on Auto
Mode, see page 13.)
•
Press and hold for 3
seconds to turn oꢁ the
humidifier display.
7
GETTING STARTED
•
Check to make sure that the float is
securely in place. Figure 1.3
1. Remove all packaging.
2. Take the water tank oꢁ of the base and
remove all tape, including any tape on
the float. Figure 1.1
Figure 1.3
4. Choose a hard, flat location for the
humidifier at least 12 inches / 30 cm
away from any walls. The surface
must be water-resistant. Figure 1.4
12 in /
30 cm
Figure 1.1
3. Rinse and reassemble all parts before
12 in /
30 cm
first use (see Cleaning, page 15).
Note:
•
Check to make sure that the water filter
is correctly in place. If not, then rotate
the filter clockwise to secure it in place.
Figure 1.4
Figure 1.2
5. Mist should be directed away
from walls, furniture, bedding, and
appliances. Figure 1.5
Figure 1.2
Figure 1.5
8
Filling & Refilling
Note: Make sure the water tank is clean
before filling.
Note:
•
We recommend using purified or distilled
water to fill the tank.
•
Do not fill past the tank’s max water line.
1. Remove the water tank cover by
holding the nozzle and pulling upward.
Figure 1.6
CAUTION
•
Do not add water directly into
the base chamber. Figure 1.8
Figure 1.6
Figure 1.8
2. Fill the tank with room-temperature water.
Figure 1.7 Do not fill with hot water.
•
Do not add water through the
mist tube. Figure 1.9
Figure 1.7
Figure 1.9
9
Filling & Refilling (cont.)
3. Replace the water tank cover.
4. Optionally, add 10–15 drops of
essential oil into the base chamber for
aromatherapy. Figure 1.11
Note: Make sure the nozzle on the water
tank cover is placed over the mist tube,
or the humidifier may not work correctly.
Figure 1.10
Figure 1.11
Note: For best results, we recommend using
pure essential oil.
Figure 1.10
10
VESYNC APP SETUP
Note: Due to ongoing updates and improvements,
the VeSync app may be slightly diꢀerent than
shown in the manual. In case of any diꢀerences,
follow the in-app instructions.
1. To download the VeSync app, scan
the QR code or search “VeSync” in the
Apple App Store® or Google Play Store.
Figure 2.1
Note: For Android™ users, choose “Allow”
to use VeSync.
2. Open the VeSync app. If you already
have an account, tap Log In. To create a
new account, tap Sign Up.
Figure 2.1
Note: You must create your own VeSync
account to use third-party services and
products. These will not work with a guest
account. With a VeSync account, you can
also allow your family and friends to control
your smart humidifier.
3. Follow the in-app instructions to set up
your smart humidifier.
Note:
•
•
You can use the VeSync app to connect
your smart humidifier to Amazon Alexa
or Google Assistant™. Follow the in-app
instructions to connect VeSync to your
voice assistant.
Your phone must have Location turned
on while your phone is connecting to
your smart humidifier. This is required
to establish the Bluetooth® connection.
You can turn Location oꢀ after your
smart humidifier is finished connecting
to the VeSync app.
Wi-Fi Connection:
•
To disconnect Wi-Fi, press and hold
for 15 seconds until the Wi-Fi
indicator turns oꢀ. This will restore the
smart humidifier’s default settings and
disconnect it from the VeSync app.
•
To reconnect, please follow the
instructions in the VeSync app for adding
a device.
11
USING YOUR SMART HUMIDIFIER
Note: Using the VeSync app allows you to control
your smart humidifier remotely and access additional
functions and features (see page 13).
1. Plug in the humidifier. Press
to turn
your humidifier on. The humidifier will
automatically begin misting on high
for 3 seconds, then change to the low
mist setting.
Note: If there is no water in the tank,
will
the water tank (see Getting Started, page 8).
2. Tap
repeatedly to cycle through mist
settings: Auto Mode, Low, and High.
Figure 3.1
Figure 3.1
Note:
•
The humidifier will not mist in Auto Mode
if the humidity level is above 50%. If
you want the humidifier to keep misting,
change the mist setting, or change the
Auto Mode settings in the VeSync app.
•
For more information about Auto Mode,
see page 13.
3. Rotate the nozzle to adjust the direction
of the mist. Figure 3.2
4. When your room has reached your
preferred humidity level, turn the
humidifier to a lower setting, or turn it
Figure 3.2
40% and 50%. Figure 3.3
Note: You can also use Auto Mode to keep
the humidity level between 40% and 50%.
5. Press
Note:
•
If there is no water in the tank, the
humidifier will stop misting,
will flash
Refill the tank and properly place it on
the base to use your humidifier.
Figure 3.3
•
If the water tank is removed, will
remain on until the tank is replaced.
12
Auto Mode
VeSync App Functions
Auto Mode uses the humidifier’s sensor to
automatically adjust the mist level (or turn it
oꢁ) to maintain a comfortable and healthy
level of humidity.
The VeSync app allows you to access
additional smart functions, including those
listed below.
Remote Control
•
Auto Mode automatically adjusts the
mist level to maintain 40–50% relative
humidity. You can change the target
humidity level in the VeSync app.
•
•
•
•
Turn the humidifier on/oꢁ from
your phone.
Cycle through mist levels and turn
on/oꢁ Auto Mode from your phone.
Turn the display lights on/oꢁ from
your phone.
•
By default, Auto Mode uses Automatic
Stop. The humidifier will stop misting
when the highest target humidity level is
reached. If the humidity drops below the
target humidity level, the humidifier will
begin misting again.
Customize Auto Mode settings
like target humidity and auto-oꢁ.
Monitor Humidity Levels
•
Check current humidity levels in the
humidifier’s environment.
•
If Auto Mode is selected when the
humidity is higher than the target
humidity range, the humidifier will not
start misting until the humidity lowers.
Set Timers & Schedules
•
Program individual timers or create a
schedule for your smart humidifier.
•
In the VeSync app, you can turn
Automatic Stop on/oꢁ. If Automatic Stop
is oꢁ, the humidifier will keep running on
Low mist level when the highest target
humidity level is reached.
Third-Party Voice Control
•
Compatible with Amazon Alexa and
Google Assistant™ for voice commands.
Note: The VeSync app is continually updated
and app features will expand.
13
Important Tips
Your humidifier must have the correct level of
water in the base chamber to work properly. If
there is too much water in the base chamber,
the humidifier cannot create mist.
•
Never pour water directly into the
base chamber. Figure 3.4 Only add
water to the water tank. The humidifier
will automatically release the correct
amount of water into the base chamber.
•
Avoid moving or shaking the humidifier.
Figure 3.5 This may cause the water
tank to release too much water into the
base chamber.
Figure 3.4
•
•
Before moving the humidifier, turn it oꢁ,
unplug it, and remove the water tank.
If your humidifier doesn’t produce mist
correctly, check the max water line to
see if there is too much water in the
base chamber. Pour out extra water if
water is over the max line. Figure 3.6
Note: The max water line is only for this purpose.
Do not pour water into the base chamber.
Figure 3.5
Figure 3.6
14
CARE & MAINTENANCE
Note:
Note: When pouring out water, hold
down the float to ensure that it does
not fall out of the base chamber.
•
All maintenance should be done on a water-
resistant surface, such as a kitchen counter.
•
•
•
Change the water daily to avoid bacteria growth.
Use a tissue or cloth to clean the nozzle regularly.
4. Remove the water filter assembly
from the tank by rotating it
counterclockwise and lifting it out.
Figure 4.3
If not using the humidifier for 1 week or longer,
do not leave water inside. Clean and dry the
humidifier instead.
Cleaning
You should clean your humidifier water tank and
base chamber ever week, and when you’re ready
to store it.
Note:
•
•
•
Never immerse the base in water or liquid.
Do not use detergents to clean the humidifier.
The water tank, water tank cover, water filter housing,
nozzle, float, and silencer are dishwasher safe.
Do not put the water filter in the dishwasher
or it may become discolored.
•
Figure 4.3
1. Unplug the humidifier.
2. Remove and rinse the water tank cover.
Figure 4.1
5. Rinse the tank, water filter assembly,
and base chamber with room
temperature water. Figure 4.4
Figure 4.1
3. Remove the water tank from the base
and pour out any water from the tank
and base chamber. Figure 4.2
Figure 4.4
Figure 4.2
15
Cleaning (cont.)
6. To descale the humidifier:
b. Replace the tank cover and swish
the vinegar around the tank.
Figure 4.7
a. Remove the water filter from the
tank. Figure 4.5 Fill the tank with
3 US cups / 710 mL of distilled
white vinegar. Figure 4.6
Figure 4.7
c. Place the tank on the base and
soak for 15–20 minutes. Vinegar
will drain into the base chamber
and loosen scale (mineral buildup)
in the tank and in the base
Figure 4.5
chamber (including the transducer
and float). Figure 4.8
Figure 4.6
Figure 4.8
16
Cleaning (cont.)
d. Remove the tank, remove the tank
cover, and pour out any vinegar.
Figure 4.9
f. Remove the float from the base
chamber by pulling up one
end of the float Figure 4.11 and
pulling the shaft out from the float
brackets. One side of the float
brackets is open (U-shaped) to
allow the shaft to be removed.
Figure 4.12
Figure 4.9
Figure 4.11
e. Flip the tank over and remove
the noise silencer. To remove the
noise silencer, press the release
tabs and gently pull away from the
humidifier. Figure 4.10
Figure 4.12
g. Place the float, water filter
assembly, and noise silencer in a
small container. Fill with enough
vinegar to cover them. Soak for
15–20 minutes. Figure 4.13
Figure 4.10
Figure 4.13
17
Cleaning (cont.)
Reassembling
h. Use a soft cloth and the included
cleaning brush to remove scale
from all parts. Figure 4.14
1. Flip the water tank over and place
the noise silencer back into the tank.
Figure 4.16
Figure 4.16
Figure 4.14
2. Place the water filter assembly back
into the tank and rotate it clockwise to
secure it in place. Figure 4.17
i. Rinse all parts until any vinegar
smell is completely gone.
Figure 4.15
Figure 4.17
Figure 4.15
7. Dry all parts with a cloth. Make sure
all parts are completely dry before
reassembling or storing.
18
Reassembling (cont.)
Storing
3. Place the float back into the base chamber:
Follow the cleaning instructions (see page 15)
and allow all parts to dry completely before
storing. Store in a cool, dry location.
a. Make sure the correct side of the
float is facing up. Figure 4.18
Replacing the Filter Assembly
If the filter assembly is damaged or water
cannot flow into the base chamber, the filter
or filter assembly needs to be replaced.
For more information, contact Customer
Support (see page 25).
Figure 4.18
b. Insert the smaller prong into the
closed side of the float brackets.
Figure 4.19
Figure 4.19
c. Place the larger prong into
the open U shaped side of
the float brackets.
4. Place the tank back on the base. Refill
the tank, if necessary.
5. Place the tank properly on the base and
place the tank cover on the water tank.
19
TROUBLESHOOTING
Problem
Possible Solution
Plug in the humidifier and turn it on.
Add purified or distilled water to the water tank.
Check to see if the humidifier is in Auto Mode. Depending on
when the humidity level is above the target level.
Turn the mist level to a higher setting.
Humidifier doesn’t turn on, or
Fill the water tank.
There may be too much water in the base chamber. Empty the
base chamber. Refill the water tank (not the base chamber) and
place the water tank properly onto the base.
Make sure the air inlet on the bottom of the base is not blocked.
The humidifier should not be set on carpet or other surfaces that
may block the air inlet.
Little or no mist comes out.
Make sure the nozzle is not blocked or clogged.
Make sure the humidifier is on a level surface.
The water temperature may be too low. Turn the mist level to
the highest setting and let the humidifier run for a while, then
adjust to the desired setting.
If the water tank or base was washed with detergent, rinse
thoroughly with clean water to remove any detergent.
Clean the water filter assembly (see page 15) or replace it with
a new one (see page 25).
The humidifier uses up water based on the environmental
temperature and humidity. If your environment is cold and/or
dry, the humidifier will run out of water faster.
Humidifier uses water too quickly.
If the humidifier is new, unplug and rinse all parts, then place in a
cool, dry place for 12 hours.
Humidifier produces an
unusual smell.
(follow the descaling instructions on page 16), and allow the
humidifier to dry.
Clean the water tank and base chamber (see Care & Maintenance,
page 15).
We recommend using purified or distilled water to fill the
humidifier. Avoid using water with high mineral content.
White dust appears around the
humidifier.
Clean the humidifier (see Care & Maintenance, page 15).
20
Problem
Possible Solution
Make sure the water tank is properly in place (see Getting Started,
page 8).
Set mist level to a lower setting.
Humidifier makes a loud or
unusual noise.
Empty the base chamber. Refill the water tank (not the base chamber)
and place the water tank properly onto the base.
The humidifier may be malfunctioning. Stop using the humidifier and
contact Customer Support (see page 25).
Make sure the silicone sealing ring around the water outlet valve
is secure.
Avoid running the humidifier in a room with over 60% relative humidity.
Water leaks from the humidifier.
Do not shake the humidifier.
Make sure to place the humidifier on a flat, level surface.
Check the water tank for leaks. If there are leaks, contact Customer
Support (see page 25).
Condensation forms around
humidifier or windows.
Humidity may be too high. Turn down the mist level, turn oꢁ the
humidifier, or open a door or window to the room.
Clean the water tank and base chamber regularly
(see Care & Maintenance, page 15).
Mold grows inside the humidifier.
Fill the water tank.
Place the water tank properly on the base.
is red.
Clean the water filter (see page 15) or replace it with a new one. To
request a new water filter, contact Customer Support (see page 25).
Make sure you’ve added 10 15 drops of oil into the base chamber. For
best results, use pure essential oil.
Essential oil has little or no smell.
The room may be larger than the humidifier’s eꢁective range. Move
to a room smaller than 107 290 ft² / 10 27 m².
Display shows an incorrect
humidity percentage.
Moisture may have built up inside the humidity sensor. Turn oꢁ the
humidifier and allow the sensor to air dry. Make sure the nozzle is facing
away from the sensor so that mist does not settle on the sensor (see
diagram in Getting To Know Your Smart Humidifier, page 5).
The humidifier is malfunctioning. Contact Customer Support
(see page 25).
Display shows Error Code “E1”.
If your problem is not listed, please contact Customer Support (see page 25).
21
VESYNC APP TROUBLESHOOTING
Why isn’t my humidifier connecting to the
VeSync app?
The VeSync app is displaying an incorrect
humidity percentage while the humidifier
is turned on.
•
Make sure your phone has Bluetooth®
turned on and is not currently connected
to another Bluetooth device.
•
The room may be larger than the
humidifier’s eꢁective range. Move to a
room smaller than 290 ft² / 27 m².
•
During the setup process, you must
be on a secure 2.4GHz Wi Fi network.
Confirm that the network is working
correctly.
•
Moisture may have built up inside the
humidity sensor. Turn oꢁ the humidifier
and allow the sensor to air dry. Make sure
the nozzle is facing away from the sensor
so that mist does not settle on the sensor
(see diagram in Getting To Know Your
Smart Humidifier, page 5).
•
During the setup process, your phone
must have Location turned on. This is
required to establish the Bluetooth®
connection and allow your phone to
connect to your humidifier. You can turn
Location oꢁ after your smart humidifier is
finished connecting to the VeSync app.
Make sure the Wi Fi password you
entered is correct.
If your problem is not listed, please contact
Customer Support (see page 26).
•
•
•
Make sure your humidifier and phone are
within 30 ft / 10 m of each other.
Reset the humidifier by pressing and
holding
for 15 seconds. Then try
connecting again.
•
Make sure the humidifier is plugged
in. The humidifier may appear to be
oꢂine if it is unplugged, or if the outlet
does not have power.
•
•
Refresh the VeSync menu by swiping
down on the screen.
Make sure your router is connected to
the internet and your phone’s network
connection is working.
•
Reset the humidifier using one of
these options:
a. Delete the humidifier from the
VeSync app. Swipe left (iOS®) or
press and hold (Android), then tap
Delete. Then reconfigure your
humidifier with the VeSync app.
b. Press and hold
for 15 seconds.
Then reconfigure your humidifier
with the VeSync app.
Note: Power outages, internet outages,
or changing Wi Fi routers may cause your
humidifier to go oꢁine.
22
FEDERAL COMMUNICATION COMMISSION
INTERFERENCE STATEMENT - PART 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment oꢁ and on, the users is encouraged to try to correct the interference by one or
more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit diꢁerent from that to a which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operating instructions for satisfying RF exposure
compliance. To maintain compliance with FCC RF exposure compliance requirements, please
follow operation instructions as documented in this manual. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. This equipment should
be installed and operated with a minimum distance of 20 cm between the radiator and your
body. The availability of some specific channels and/or operational frequency bands are country
dependent and are firmware programmed at the factory to match the intended destination. The
firmware setting is not accessible by the end user.
23
FEDERAL COMMUNICATION COMMISSION
INTERFERENCE STATEMENT - PART 18
This device complies with Part 18 of the FCC Rules.
This equipment generates and uses ISM frequency energy and if not installed and used properly,
that is in strict accordance with the manufacturer’s instructions, may cause interference to radio
and television reception. It has been type tested and found to comply with limits for an ISM
Equipment pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection
against such interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to
radio or television reception, which can be determined by tuning the equipment oꢁ and on, the
user is encouraged to try to correct the interference by one or more of the following:
•
•
•
•
Reorient the receiving antenna of radio or television.
Relocate the equipment with respect to the receiver.
Move the equipment away from receiver.
Plug the equipment into a diꢁerent outlet so that the equipment and receiver are on
diꢁerent branch circuits.
Conduct only the user maintenance found in this manual. Other maintenance and servicing can
cause harmful interference and can void the required FCC compliance. The manufacturer is not
responsible for any radio or TV interference cause by unauthorized modification to the equipment.
It is the responsibility of the user to correct such interference.
FCC SDOC SUPPLIER’S DECLARATION
OF CONFORMITY
Arovast Corporation hereby declares that this equipment is in compliance with the FCC Part 18
Subpart B. The declaration of conformity may be consulted in the support section of our website,
24
WARRANTY INFORMATION
Arovast will not be liable for indirect, incidental,
or consequential damages in connection with the
use of the product covered by this warranty.
Product
Smart Top-Fill Humidifier
Model Dual 200S
This warranty extends only to the original
consumer purchaser of the product and is
not transferable to any subsequent owner
of the product regardless of whether the
product is transferred during the specified
term of the warranty.
For your own reference, we strongly recommend
that you record your order ID and date of purchase.
Date of Purchase
Order ID
This warranty does not extend to products
purchased from unauthorized sellers. Arovast’s
warranty extends only to products purchased
from authorized sellers that are subject to
Arovast’s quality controls and have agreed to
follow its quality controls.
Terms & Policy
All implied warranties are limited to the period of
this limited warranty.
Arovast Corporation (“Arovast”) warrants this
product to the original purchaser to be free from
defects in material and workmanship, under
normal use and conditions, for a period of 2 years
from the date of original purchase.
This warranty gives you specific legal rights
and you may also have other rights which
vary from state to state. Some states do not
allow the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
Arovast agrees, at our option during the
warranty period, to repair any defect in material
or workmanship or furnish an equal product in
exchange without charge, subject to verification
of the defect or malfunction and proof of the date
of purchase.
If you discover that your product is
defective within the specified warranty
period, please contact Customer Support
of your product before contacting us. Once
our Customer Support Team has approved
your request, please return the product
with a copy of the invoice and order ID.
There is no other express warranty. This warranty
does not apply:
•
•
If the product has been modified from its
original condition;
If the product has not been used in
accordance with directions and instructions
in the user manual;
Every Levoit product automatically includes a
2-year warranty. To make the customer support
process quick and easy, register your product online
•
•
To damages or defects caused by accident,
abuse, misuse or improper or inadequate
maintenance;
To damages or defects caused by service
or repair of the product performed by an
unauthorized service provider or by anyone
other than Arovast;
This warranty is made by:
Arovast Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
•
•
To damages or defects occurring during
commercial use, rental use, or any use for
which the product is not intended;
To damages or defects exceeding the cost
of the product.
25
CUSTOMER SUPPORT
If you have any questions or concerns
about your new product, please contact our
helpful Customer Support Team.
Distributed by Arovast Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Email: [email protected]
Toll-Free: 888 726 8520
Support Hours
Mon Fri, 9:00 am 5:00 pm PST/PDT
*Please have your order invoice and order ID
ready before contacting Customer Support.
ATTRIBUTIONS
Apple App Store is a trademark of Apple Inc.
Google, Android, and Google Play are trademarks of Google LLC.
Wi Fi® is a registered trademark of Wi-Fi Alliance®.
and certain other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Arovast Corporation is under license. Other trademarks and
trade names are those of their respective owners.
26
Notes
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