DELL D1000 User Manual

TM  
Dell Dual Video USB 3.0  
Docking Station  
U
M
Contents  
a. Dell Docking Station – USB 3.0 (D1000)  
b. USB 3.0 I/O cable  
c. Power adapter and power cord  
a
b
c
Specifications  
Inputs  
• 1 x USB 3.0 (Standard B Type)  
• 1 x DC power  
Outputs  
• 2 x USB 3.0  
• 1 x USB 3.0 Power Share ( ) supporting BC 1.2 and 2.1A battery charging.  
• 1 x VGA  
• 1 x HDMI  
• 1 x DisplayPort  
• Gigabit Ethernet  
• Combo Audio (Headphone/Mic)  
Maximum resolution and refresh rate supported for your display:  
Support Dual Display Output  
2048 x 1152  
2048 x 1152  
60Hz  
60Hz  
2048 x 1152  
60Hz  
2048 x 1152  
60Hz  
2048 x 1152  
60Hz  
2048 x 1152  
60Hz  
2048 x 1152  
60Hz  
2048 x 1152  
60Hz  
2560 x 1600  
60Hz  
2560X1440  
50Hz  
2048 x 1152  
60Hz  
3
Product
Front View  
Back View  
4
Recommended System Requirements  
Hardware  
Processor: Intel Core i5 or i7 2+GHz / AMD Llano or better  
Memory: 4 GB  
Video Card: Intel HD 4000, ATI Radeon HD5/6xxx, NVidia GeForce 4xxM or better*  
*Any Intel Core 2 Quad, i3 , i5 , i7 or AMD Phenom, Jaguar will also meet the processor specifications.  
USB: At least one USB 3.0 port  
Operating Systems  
Win 7/Win 8/ Win 8.1/Win 10; 32/64bits,  
Chrome OS R51 onwards  
Recommended Power adapter  
Input voltage/  
frequency/  
current  
1.Chicony (DPN: 0285K) adapter HA45NM140:  
100 VAC to 240 VAC/50 Hz to 60 Hz 3Hz/ 1.3A(Max.).  
AC/DC  
Adapter  
2.Lite-On (DPN: KXTTW) adapter LA45NM140 :  
100 VAC to 240 VAC/50 Hz to 60 Hz 3Hz/ 1.3A(Max.).  
Output voltage/  
current  
Output: 19.5VDC/2.31A  
Operating Temperature  
Max. operating temperature is 40 oC  
5
Windows 7/8/8.1/10 Setup  
Note: Setup with network connection.  
1. Connect the dock to your laptop.  
It is recommended to download the latest drivers from the DisplayLink support  
For network/IT administrators, please visit  
this link for a corporate installation software  
package. (*User registration required)  
USB  
2. Windows will start installing the DisplayLink Driver Automatically.  
3. Follow the screen instructions until the installation is complete.  
4. Connect your docking station and peripherals to your PC.  
6
Features  
7
DisplayLink Manager Menu  
Menu Option  
Description  
DisplayLink Manager  
Clicking on this item will show the version of DisplayLink  
software installed.  
Check for Updates  
DisplayLink Devices  
Audio Setup  
Windows update checking.  
Connected DisplayLink devices checking.  
Opens the Windows Audio Configuration window.  
Opens the Windows Screen Resolution window.  
Displays a list of available resolutions.  
Video Setup  
Screen Resolution  
Screen Rotation  
Extend To  
Rotates the screen in clockwise or counter-clockwise direction.  
Extends the display to the right or left of the main display.  
Extends the Windows desktop onto the display.  
Sets this screen as the main display.  
Extend  
Set as Main Monitor  
Notebook Monitor O  
Switches o the display of the notebook and makes the  
DisplayLink display the main display.  
Mirror  
Copies what is on the main display and reproduces it on  
this display.  
O  
Switches o the display.  
Fit to TV  
Use this function to adjust the size of the windows to fit the  
TV screen.  
To set the display into extended mode  
1. Click on the DisplayLink icon.  
2. Select Extend.  
The device is now extended in the direction it was the last time the display was in this  
mode. For more control, use the Extend To submenu and select one of the options. This  
puts the device into extend mode, and places it to the Left/Right/Above/Below the main  
(primary) monitor.  
To set the display into mirror mode  
1. Click on the DisplayLink icon.  
2. Select Mirror.  
The resolution, colour depth and refresh rate of the primary screen are replicated on  
the monitor connected to the DisplayLink USB Graphics device.  
8
Fit to TV configuration  
1. To configure Fit to TV, choose the option from the DisplayLink GUI.  
The following interface appears:  
2. You will also see a red border on the DisplayLink screen.  
The red border shows the size of the new Windows desktop. Use the “+” and “-”  
controls on the Fit to TV GUI to change the size of the red border until it fits on the TV  
screen.  
Note: Finer configuration of the size of the border can be achieved by holding down  
the CTRL key and clicking the “+” and “-”.  
3. Once the red border is at the edges of the TV screen, click Apply to resize the  
Windows desktop.  
9
FAQs of Dell Dual Video USB 3.0 Docking Station- D1000  
Troubleshooting  
Suggested Solutions  
There is no video on the monitor  
attached to the dock.  
Check the video connection cables.  
Unplug from the power, wait 10 seconds, and then reconnect.  
The video on the attached monitor Check video connection cables.  
is distorted or corrupted. Check the video resolution under Control Panel Items\  
Display\Change Display Setting.  
The video on the attached monitor Change the settings by either:  
is not displaying in extended mode. • Configuring under Control Panel Items\Display\  
Change Display Setting.  
• Switch by cycling the “  
+P”.  
The audio jacks are not functioning. Check the settings under Control Panel\All Control Panel  
Items\Sound to make sure the USB Audio device is available  
and set to default. Right click to show all available options.  
USB ports are not functioning on  
the docking station.  
Unplug from the power, wait 10 seconds, and then reconnect.  
Update to the latest USB 3.0 host controller driver.  
HDCP content is not able to  
HDCP content support is currently not available.  
display on the attached monitor.  
Displaylink Driver is not able to install. Get the driver by either:  
• Downloading the latest driver from the Displaylink website or  
• Connect to Windows Update with Docking station.  
(by using Wi-Fi or Ethernet port of the laptop).  
Laptop failed to boot with dock  
connected.  
Remove all USB devices connected to the dock; some  
unqualified boot devices may cause lock up at boot screen.  
10  
Troubleshooting  
Suggested Solutions  
First time Internet access causing  
error message  
Download the driver from an Internet connected computer  
and copy the driver over USB flash drive, and run the setup.  
This can occur when entering extend mode with low  
system resources. The PC does not have enough memory  
to start an extend display.  
InsuŽcient system resources  
exist to complete the requested  
service  
Close down any unused applications. The situation may  
also be improved by rebooting the PC.  
This message will appear if the primary graphics card drivers  
installed are not WDDM compatible. Windows 7 onwards is  
not designed to operate without WDDM drivers.  
Download and install the latest graphics drivers for your  
primary graphics card.  
Incompatible Display Driver  
Laptop failed to wake up from  
Ethernet port  
Check the settings under BIOS Items to make sure laptop  
supports wake-up-from-Ethernet port function.  
Power LED Indication  
Normal Working Mode: White Light  
Platform standby: Amber Light  
Power Oƒ: Light Oƒ  
Regulatory Information  
Dell Dual Video USB 3.0 Docking Station- D1000 complies with the FCC/CE rules and  
abides by worldwide regulatory compliance, engineering, and environmental aƒairs.  
Contacting Dell:  
2. Select your support category  
3. Select the appropriate service or support link based on your need.  
Or Visit:  
R
11  

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