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Dell Dual Video USB 3.0
Docking Station
U
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Contents
a. Dell Docking Station – USB 3.0 (D1000)
b. USB 3.0 I/O cable
c. Power adapter and power cord
a
b
c
Specifications
Inputs
• 1 x USB 3.0 (Standard B Type)
• 1 x DC power
Outputs
• 2 x USB 3.0
• 1 x USB 3.0 Power Share ( ) supporting BC 1.2 and 2.1A battery charging.
• 1 x VGA
• 1 x HDMI
• 1 x DisplayPort
• Gigabit Ethernet
• Combo Audio (Headphone/Mic)
Maximum resolution and refresh rate supported for your display:
Support Dual Display Output
2048 x 1152
2048 x 1152
60Hz
60Hz
2048 x 1152
60Hz
2048 x 1152
60Hz
2048 x 1152
60Hz
2048 x 1152
60Hz
2048 x 1152
60Hz
2048 x 1152
60Hz
2560 x 1600
60Hz
2560X1440
50Hz
2048 x 1152
60Hz
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Product
Front View
Back View
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Recommended System Requirements
Hardware
Processor: Intel Core i5 or i7 2+GHz / AMD Llano or better
Memory: 4 GB
Video Card: Intel HD 4000, ATI Radeon HD5/6xxx, NVidia GeForce 4xxM or better*
*Any Intel Core 2 Quad, i3 , i5 , i7 or AMD Phenom, Jaguar will also meet the processor specifications.
USB: At least one USB 3.0 port
Operating Systems
Win 7/Win 8/ Win 8.1/Win 10; 32/64bits,
Chrome OS R51 onwards
Recommended Power adapter
Input voltage/
frequency/
current
1.Chicony (DPN: 0285K) adapter HA45NM140:
100 VAC to 240 VAC/50 Hz to 60 Hz 3Hz/ 1.3A(Max.).
AC/DC
Adapter
2.Lite-On (DPN: KXTTW) adapter LA45NM140 :
100 VAC to 240 VAC/50 Hz to 60 Hz 3Hz/ 1.3A(Max.).
Output voltage/
current
Output: 19.5VDC/2.31A
Operating Temperature
Max. operating temperature is 40 oC
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Windows 7/8/8.1/10 Setup
Note: Setup with network connection.
1. Connect the dock to your laptop.
It is recommended to download the latest drivers from the DisplayLink support
website at www.displaylink.com/support
For network/IT administrators, please visit
this link for a corporate installation software
package. (*User registration required)
USB
2. Windows will start installing the DisplayLink Driver Automatically.
3. Follow the screen instructions until the installation is complete.
4. Connect your docking station and peripherals to your PC.
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Features
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DisplayLink Manager Menu
Menu Option
Description
DisplayLink Manager
Clicking on this item will show the version of DisplayLink
software installed.
Check for Updates
DisplayLink Devices
Audio Setup
Windows update checking.
Connected DisplayLink devices checking.
Opens the Windows Audio Configuration window.
Opens the Windows Screen Resolution window.
Displays a list of available resolutions.
Video Setup
Screen Resolution
Screen Rotation
Extend To
Rotates the screen in clockwise or counter-clockwise direction.
Extends the display to the right or left of the main display.
Extends the Windows desktop onto the display.
Sets this screen as the main display.
Extend
Set as Main Monitor
Notebook Monitor O
Switches o the display of the notebook and makes the
DisplayLink display the main display.
Mirror
Copies what is on the main display and reproduces it on
this display.
O
Switches o the display.
Fit to TV
Use this function to adjust the size of the windows to fit the
TV screen.
To set the display into extended mode
1. Click on the DisplayLink icon.
2. Select Extend.
The device is now extended in the direction it was the last time the display was in this
mode. For more control, use the Extend To submenu and select one of the options. This
puts the device into extend mode, and places it to the Left/Right/Above/Below the main
(primary) monitor.
To set the display into mirror mode
1. Click on the DisplayLink icon.
2. Select Mirror.
The resolution, colour depth and refresh rate of the primary screen are replicated on
the monitor connected to the DisplayLink USB Graphics device.
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Fit to TV configuration
1. To configure Fit to TV, choose the option from the DisplayLink GUI.
The following interface appears:
2. You will also see a red border on the DisplayLink screen.
The red border shows the size of the new Windows desktop. Use the “+” and “-”
controls on the Fit to TV GUI to change the size of the red border until it fits on the TV
screen.
Note: Finer configuration of the size of the border can be achieved by holding down
the CTRL key and clicking the “+” and “-”.
3. Once the red border is at the edges of the TV screen, click Apply to resize the
Windows desktop.
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FAQs of Dell Dual Video USB 3.0 Docking Station- D1000
Troubleshooting
Suggested Solutions
There is no video on the monitor
attached to the dock.
Check the video connection cables.
Unplug from the power, wait 10 seconds, and then reconnect.
The video on the attached monitor Check video connection cables.
is distorted or corrupted. Check the video resolution under Control Panel Items\
Display\Change Display Setting.
The video on the attached monitor Change the settings by either:
is not displaying in extended mode. • Configuring under Control Panel Items\Display\
Change Display Setting.
• Switch by cycling the “
+P”.
The audio jacks are not functioning. Check the settings under Control Panel\All Control Panel
Items\Sound to make sure the USB Audio device is available
and set to default. Right click to show all available options.
USB ports are not functioning on
the docking station.
Unplug from the power, wait 10 seconds, and then reconnect.
Update to the latest USB 3.0 host controller driver.
HDCP content is not able to
HDCP content support is currently not available.
display on the attached monitor.
Displaylink Driver is not able to install. Get the driver by either:
• Downloading the latest driver from the Displaylink website or
• Connect to Windows Update with Docking station.
(by using Wi-Fi or Ethernet port of the laptop).
Laptop failed to boot with dock
connected.
Remove all USB devices connected to the dock; some
unqualified boot devices may cause lock up at boot screen.
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Troubleshooting
Suggested Solutions
First time Internet access causing
error message
Download the driver from an Internet connected computer
and copy the driver over USB flash drive, and run the setup.
This can occur when entering extend mode with low
system resources. The PC does not have enough memory
to start an extend display.
Insucient system resources
exist to complete the requested
service
Close down any unused applications. The situation may
also be improved by rebooting the PC.
This message will appear if the primary graphics card drivers
installed are not WDDM compatible. Windows 7 onwards is
not designed to operate without WDDM drivers.
Download and install the latest graphics drivers for your
primary graphics card.
Incompatible Display Driver
Laptop failed to wake up from
Ethernet port
Check the settings under BIOS Items to make sure laptop
supports wake-up-from-Ethernet port function.
Power LED Indication
Normal Working Mode: White Light
Platform standby: Amber Light
Power O: Light O
Regulatory Information
Dell Dual Video USB 3.0 Docking Station- D1000 complies with the FCC/CE rules and
abides by worldwide regulatory compliance, engineering, and environmental aairs.
Contacting Dell:
2. Select your support category
3. Select the appropriate service or support link based on your need.
Or Visit:
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